Ramona's Plumber

We recently moved into a new house with an extremely complex circulation, solar and heating system.  As I was trying to identify how everything worked, I noticed that there was a sticker by Ramona's Plumber on the heating unit.  After 2-3 months of trying to figure out how the whole system worked, i finally decided to call the installer, from 2 years prior to us owning the home.

Greg was extremely knowledgeable and willing to walk me through how the system works. Even though his original business was not with me, this is the kind of customer support that stands out. He obviously took pride in the high quality work he put into this house.  I would highly Ramona's Plumber to anyone who is in need of his services.

Just purchased Home, learning everyday. Called Ramona Plumber that night, kinda late, received call early next AM, problem fixed that day! Very courteous,  honest and friendly. I now have my go to for anything plumbing, locally family owned here in Ramona, can't get any better!! Thumbs all the way!!

These plumbing problems always cost more than you expected, but we had our water heater replaced and all the corrections made to make it safe and to bring the installation up to code. They did a fantastic job and were polite and easy to deal with. I would definitely use there services again if needed.

Greg is a first class fella.  He solved my problem over the phone without charging me a dime.  He spent at least 15 minutes with me over the phone.  I followed his steps and with that said we were able to solve the issue.  He cares about people and saving his customers money for sure.  In all the years I have used contractors I've never had a guy work so hard for nothing.  Thanks Greg!  We appreciate your kindness and concern.

Greg is wonderful! I had taken the day off work to wait for a different plumbing company (through our home warranty) to come by to fix an issue we had, but they decided not to show. I started calling around trying to find someone who could come same day, to no avail. Greg was one of the people I left a voicemail for, and he called me back pretty quickly. He explained that he was very busy for the day but offered to walk me through a few processes to see if I could just fix it myself and save both money and time. It ended up solving our problem, and no further repairs or anything were needed! We are definitely appreciative of his willingness to help and his generosity. We already have and will continue to recommend him to everyone in Ramona we know!

It is never a happy day when you need to call a plumber, except when you call Greg and have Ramona's Plumber do the job. We have an outdated condo with outdated fixtures, and he was the only one in town able to help us out. The service was quick, his prices are extremely reasonable, and the expertise (and the personality!) is awesome. When we do our remodel and tear out all this old stuff, we will be calling Greg again. Absolutely top notch.

I found this company's DIY videos online when i suspected my water regulator was broken.  I noticed they were in Ramona so I called them up.  Received a call back even after business hours.  Unfortunately, i live outside their service area but the person talked with me for 30 minutes to guide me and give me advice on products and the best companies in my area to work.  Ramona is lucky to have such a great and honest plumber.

I called Greg because I had water next the foundation of my house.  He spent about 10 minutes with me on the phone listening to the problem, the steps I had taken so far and then he talked me through the potential causes, and a few tests I could do myself in order to troubleshoot and determine the problem.   Turns out I didn't need a plumber and I was able to fix the issue myself.  He did not charge for his time and he did not tell me he could come over to take a look (which would have cost a service call).  

Anyone who answers the phone, spends a few minutes listening and giving advice, and then tells the home owner how to troubleshoot the problem has displayed a level of character and professionalism in a company rarely seen today.  Should I need a plumber in the future, I'll call Greg at Ramona's Plumber.  I suspect I will update my review to 5 stars when I need him to come do some work.  I recommend you give him an opportunity to see how he can help you.

Very responsive and helpful. Even though I didn't have enough money to hire him he helped give me tips on how I might be able to complete some of the simpler aspects of the job on my own!

This is the second time I have utilized Greg's services. Of course the result was the same as the last. Great! If you are a thin skinned pansy you might find his demeanor a little gruff. He is a straight shooter and does not sugarcoat anything. Upfront honesty is hard to find these days. Very accommodating when there was a hiccup in my schedule. I had two issues needing his expertise, he explained them fully. Completely repaired one and once I realized I could do the other after his explanation, he stated the entire (rare) fixture did not have to be purchased  equaling $500. We ordered the innards at 1/10 the cost. When all was said and done, did not gouge me in the pocketbook.      Recommended

Greg has been taking care of our plumbing needs for nearly two decades.  He's a perfectionist who is on the leading edge of plumbing technology and who is actively involved in reviewing and writing local and national plumbing code.  He's done extensive rework and repair to all the shoddy work existing in our older home, and nothing he's done has ever failed.  Greg has produced a number of very popular videos showing the general public how to solve the most common plumbing problems *themselves* without needing a plumber, and this says more about him as a person and a professional than I can.  I have the highest respect for him.

Greg may be a good plumber, I dont know.  But I did email him and he was quite rude in his response, maybe he was just having a bad day but I found him to be VERY unprofessional!

We first saw his online DIY videos, which are excellent. Greg has done several repairs of shoddy work as well as replacement of worn out parts on our 30yo home. He's not cheap but he does it right using quality parts. It's nice to have a dishwasher and disposal that don't back up into the sink!

So glad we called this guy! 7:30pm on Saturday and he answered his phone, wow!  We explained our problem to him and he explained he was on another job and couldn't get to us right away... But told us to go to home depot and buy a particular fitting.  So we did and viola crisis averted.  He ended saving us hundreds of dollars (for free I might add).  So I will definitely be calling this guy for any future plumbing problems.