Description
We are a family owned full service plumbing company with a decade of experience in the San Francisco area. All of our customers are provided with a free and easy estimate. Our company prioritize the needs and wants of our customers first and our objective is to ensure that all of our customers are able to understand their plumbing diagnosis and resolution options so as to avoid misunderstanding and any inconveniences. Rest assure that you are dealing with our trustworthy and licensed plumber, our goal is not only to meet our customers expectations but to exceed them as well! Quality Plumbing and Drain Service is open 24 hours a day, 7 days a week, and on holidays, for your emergency and routine plumbing needs. There is no job too big or too small and nothing we can't fix. We specialize: - drain cleaning - Sewer ( main line lateral) repair and replace - Hydro jet flushing - sewer camera inspection - waterline repair and install - Re-copper ( waterline and drains) - Gas line repair and install - Sump pump repair and installation - Fixture repair and installation - Drain system repair and installation - Water heater repair and replacement We are confident that we can help you and get your home or commercial office fixed with quality and speed. Call us, we can help you!
HISTORY
I've been a plumber since march 2005 and I worked on one of the big plumbing company in San Francisco, CA. After 9 years of working in the company, I decided to resign and put up my own company. I'm a hardworking, trustworthy and a reliable plumber. The most important for me is to give a Quality job and satisfaction to my customer. This is what I do BEST!
SERVICES
Emergency Services, Water Heater Installation, Sink Repair, Bathtub & Shower Repair, Drain Installation, Sink Installation, Pipe Installation, Gas Line Services, Sewer Services, Electric Water Heater Installation, Gas Water Heater Installation, Sump Pump Installation, Water Filter Services, Drain Cleaning, Pipe Repair, Toilet Repair, Water Heater Repair, Faucet Repair, Garbage Disposal Repair, Faucet Installation, Toilet Installation, Garbage Disposal Installation, Electric Water Heater Repair, Gas Water Heater Repair, Sump Pump Repair, ,
Reviews
I found out the hard way (an attempted shower) that our water heater bit the dust. We turned off the gas and water to it, then started looking for someone to replace it. We came across Quality Plumbing's listing here on Yelp and verified through Google that their work was good, and they were one of the few still accepting calls at ~6pm. Their quote was reasonable, so we set up an appointment.
They came the next day and replaced our water heater. They were polite, professional, and quick. Before they left, they showed me how the water heater worked, so that I could show my husband when he got home that evening.
My only complaint (and it's minor, because we got our hot water back less than 24 hours after the previous one died) is that I wish we could have had the opportunity to purchase a tankless heater and had them install it. I understand that it's likely a very different situation and setup might be much more involved, so I don't hold that against them.
No matter what, they helped us quickly and professionally. Overjoyed to have hot water again.
Sarah L.
03/11/2023 12:00:00 SA
Drigo was super friendly, prompt, and efficient, and easy to communicate over text. He removed a gas line so we could replace our stove with an electric one, and set expectations about what the work would involve upfront, and cleaned up the area after he was done.
I'll be using Quality Plumbing for our needs in the future, and would definitely recommend their services!
Don B.
07/08/2023 12:00:00 SA
Drigo provided a competitive estimate and was professional to replace a pilot assembly. He was on time and kept communication as his ETA. Incredibly happy with his work and highly recommend for future plumbing work.
Pat D.
07/10/2023 12:00:00 SA
I really thought that i had written a review for Drigo. I am so happy that I found Drigo a number of years ago. I have of course used other plumbers, but although I was satisfied with them, Drigo is wonderful. The first time I called him it was a couple of days before a holiday and my usual plumber was booked. This couldn't wait. Drigo although he didn't know me squeezed me in and did a fantastic job. We have a 1942 house in SF and the handle on our shower broke...on the on position--hot water. I had to go and turn off the water...which meant all water was turned off. He saved the day. Since then, he has replaced the pipes under the sink after a leak, has snaked our tub, bathroom sink, light well and garage sink drains. He is very responsive, hardworking kind, competitive in price and he does not upsell. He has also been very gracious to wear a mask even today because I have a heart condition. He remembered! Anyway, I highly recommend Drigo.
I recently had the pleasure of working with Drigo, the owner, for a water heater replacement in my home, and I must say that I am thoroughly impressed with the level of service and professionalism that he provided. From start to finish, the entire process was seamless and stress-free, thanks to his expertise and excellent communication skills.
One of the things I appreciated the most was how easy it was to work with Drigo. He took the time to listen to my concerns and offered practical solutions that were tailored to my specific needs. He was also very responsive, and I never had to worry about being left in the dark about the progress of the job. He communicated his ETA via text message, which made it very convenient for me to plan my day accordingly.
Drigo's attention to detail was also very impressive. He ensured that every aspect of the water heater replacement was done to the highest standards, and I was confident that the work was being done right. He was also very respectful of my property and left everything clean and tidy once the job was done.
Overall, I would highly recommend Drigo and his plumbing company to anyone in need of plumbing services. He is a true professional who takes pride in his work, and his exceptional customer service skills make him a pleasure to work with. I give this company a solid five-star rating and will not hesitate to use them again in the future.
Maria B.
03/03/2023 12:00:00 SA
My sink was clogged and we tried to use a manual snake to fix it but it wasn't working. We went on Yelp and saw the five star review for Quality Plumbing and decided to give them a try. We left a message on Yelp and Drigo reached out quickly and made an appointment for the same day. He gave me a flat rate that I agreed to prior to him looking at the issue. He came in, took maybe half an hour and fixed the sink problem. He ran some tests. Everything was perfect. He cleaned up, billed us and he was on his way. Thank you Quality Plumbing!!
Our old water heater finally gave up on us and after reading so many positive reviews, I decided to see if the hype was real with Quality Plumbing. After speaking with Drigo on the phone Sunday night, I felt confident this was the guy I wanted to work with. Drigo was able to make it to our house the next day and finished replacing our old water heater within a couple hours. Everything about Drigo was very professional and I liked how didn't try to sell me something I didn't need. Drigo went above and beyond and made several corrections that wasn't done right the first time from our previous water heater.
I would highly recommend Quality Plumbing and Drain Service for your 24/7 plumbing needs.
Simon G.
04/04/2023 12:00:00 SA
I have relied on Drigo and Quality plumbing for many years. I have a 100 year old home and Drigo has taken care of many things for me; clearing and repairing drains, fitting new toilets and bathroom fixtures, installing new kitchen faucets and replacing water heaters (I have 2). Drigo has always been responsive, timely, knowledgeable and professional. I have never had to question his approach or pricing. On top of all this Drigo is friendly and very generous with advice and suggestions. I would highly recommend Quality Plumbing for any plumbing jobs you may have.
Jim W.
06/12/2023 12:00:00 SA
Replaced broken down water heater and leaking shut off valve. Great service from Drigo
Expensive $385 for simple camera inspection. Was hoping he would make a bigger effort to help find our problem with sewage smell. Another plumber found quickly. He did quote me ahead of time but didn't seem interested in finding a solution. Ultimately the sewer vent needed to be cleaned.
So my kitchen pipe got clogged and what was a drippy and slight leak became a deluge so I happily called Drigo to help me out again. One issue turned into three very quickly and Drigo handled them all and gave me advice as well. This is my plumbing company for life now , thank you again for your expertise, kindness, and understanding! Reasonable prices and very very quick turnaround for fixing.
Don V.
06/03/2023 12:00:00 SA
Drigo came out to fix my parents shower drain within a hour of us calling. He was responsive and knew exactly what to do. Highly reccomend if you want a job done correctly and quickly. Didn't try to upsell anything and felt that he is very honest.
Jean C.
01/03/2023 12:00:00 SA
I contacted Quality Plumbing & Drain Service for a quote to replace a leaking water heater. Drigo was able to come that same day and provided a very competitive quote. During the consultation he thoroughly addressed my questions and concerns, clearly explained the scope of work needed, and made suggestions to correct a piping issue that was previously ignored when my old water heater was installed. He didn't try to up-sell me or use sales-pitchy language - I did a lot of research on my own prior to receiving any quotes - so I was confident he was competent, and most importantly, straightforward and honest. Although a different company would've been able to replace my water heater that same day, I decided to move forward with Drigo despite having to wait a couple more days due to the holiday weekend. In the meantime, he provided excellent communication (via text) regarding the parts ordered and when he'd arrive for the job.
On the day of installation, Drigo arrived on time and got right to work. When he was finished, he showed me how to turn on the pilot and gave me an overview about the heat settings. Throughout the process he was friendly, professional, and efficient. He even followed up with me later that evening to ensure everything was working properly. I'm very satisfied with the quality of work done and will be contacting him for all my future plumbing needs. I highly recommend Drigo and Quality Plumbing & Drain Service for your plumbing needs too.
I've had the pleasure of working with Drigo on multiple projects, and he has always been understanding and responsible. Recently, I hired him to install some new sink plumbing, and we've run into a few unexpected challenges. Despite this, Drigo has been there every step of the way, helping me navigate the issues and ensuring that the job is done right. I'm confident that we'll be able to resolve the remaining challenges soon, and I'm grateful to have a good relationship with Drigo to help me see it through. Thank you, Drigo, for your dedication and hard work. I look forward to the final outcome!
Alice P.
03/03/2023 12:00:00 SA
BIG shout out to Andrew Franco at Quality Service Plumbing! I've been in my old house for about 12 years now, living with variations of rumbling plumbing (And I had my whole house re-plumbed after I purchased it. Wat? Yep.) Years later, when I did the landscaping, the sprinkler system would wake me every morning with a bump and if I didn't have the toilet faucet opened just right the pipes would rattle. I called Quality Service about another issue- removing gas lines, and while we were talking I learned that these old houses do not typically have regulators, that we are at the mercy of the city water system to regulate the water pressure. With all the plumbing work I've had done in the past why did no one tell me this? Thanks for the education Andrew and for my pretty new copper outdoor faucet and water pressure regulator!!! WOW! You rock (not like my pipes did.) And if they rattle again, Quality Service will send someone out to make an adjustment. Also, I MUST comment on how happy (and grateful) I am with Andrew's professionalism, expertise and for treating me with respect and genuine kindness. (No flirting, or belittling here, ladies!) No pushing just to make a sale. Just honest information and quality work. What a breath of fresh air.
P.S: They will be back to remove my gas lines.
My sink drain started leaking, Drigo came and fixed and snaked my line. Works great now. Very good communication, right on time, super polite and explained what he was doing, fast. I will definitely make use of their services again. Also very tidy.
Call Quality when you have a clogged pipe. They quickly come to the site inspect it and they get their job done quickly.
I highly recommend their company to other.
Clogged bathroom sink on a Saturday morning. Quick response and was able to resolve it before noon. Friendly service. Even took the time to wipe up and clean up. Left. No trace!
Drigo is an excellent plumber and an honest, responsive and dependable person. My tenants' hot water heater broke yesterday. I called three plumbing companies, and all three came out to give me a quote. The first company was not very competent (recommended a hot water heater that was too big for the space and could have created a safety hazard). The second company price gouged me (quoted me 2 times what Drigo did) and was unable to do the repair same day.
Then I found this Yelp page and called Drigo. He answered, he made time to go within a few hours to the house, he offered me a competitive price, was honest and straightforward, and did excellent work. Every interaction I had with him today was relaxed, kind, competent, straightforward and helpful.
I'll be calling Drigo from now on for all of my San Francisco plumbing needs. Give him and this company a call, you won't regret it!
When it comes to plumbing, Drigo is my go-to person.
Our water heater tank recently developed a leak at 2:30 am. I waited for sunrise to call Drigo for assistance.
Drigo responded promptly and was onsite by 8:30 am to assess the damage. He returned that afternoon with a new water heater tank and quickly went to work. We have hot water again by 3 pm.
Drigo did a superb job. He was polite, prompt, and efficient.
I highly recommend Drigo for any plumbing needs.
Drigo is the best !
He always comes through with the most professionalism , quickness and accuracy. Thank you for helping us when we need issues to be fixed !
Iman M.
01/07/2022 12:00:00 SA
Drigo is AMAZING! My wife and I couldn't be happier with his service. He's responsive, polite, on time, and does excellent work. We have used him a few times now and he is our go-to plumber to call.
We've called him to help us with a leaking toilet and later on a leaky, troublesome, sink.
If you're looking for a great plumber, look no further. Call Drigo and put your mind to ease.
Melissa T.
07/03/2021 12:00:00 SA
I asked a friend for a plumber recommendation and she very enthusiastically passed along Drigo's information. I called and he was able to come out the next day! I had a great experience with him - he was very communicative, offered a two hour estimate of availability, gave me about a twenty minute heads up before arriving, and arrived nearly right on the dot.
Drigo was able to fix 1) my garbage disposal, quick fix, 2) clear the clog on my bathtub, and 3) change out my kitchen sink faucet, all in less than 90 minutes
Throughout the time, he was incredibly respectful, thorough and happy to answer any questions. He kept my living area as clean as he possibly could and seemed to give an honest and thoughtful perspective. He primarily serves the Daly City area but was able to fit me in along his route today (I live in San Mateo) and I'm so relieved he was able to. I will definitely be using Drigo as my plumber if anything ever goes wrong!
Our toilet plunger mechanism broke where water wouldn't refill the tank. Drigo replied quickly, we took a picture of the issue and was able to give us a quote and time he could show up.
Came early, wore gloves booties and face mask and had our toilet fixed quickly.
Our new go to plumber!
My faucet in my bathtub was leaking on Friday. I called my plumber that I used before but they were busy until Thursday. I called Quality Plumbing next. I got a voicemail but didn't leave a message. He called me right back and left a message advising me that I could still call him back if I still need his services. I stopped the leak myself, but on Sunday it started to leak again. I started to call 8 other plumbers and they were booked up. I remembered Drigo from Quality Pluming left me a message. I called Drigo and advised him about my leaking faucet. He advised me to send pictures so he can give me a quote. Drigo's next available was the coming Monday. Drigo communicated with me well. He was actually early. He put on shoe protection so he won't get dirt in my house. Drigo was very efficient with the work. He showed me what he changed. He advised me to try it out myself. Which I did a couple of times. When he was done, I asked him to look at my hot water in my bathroom sink. He fixed it and showed me what's wrong. Then I showed him my kitchen sink faucet. Drigo advised me what type of faucet to get and a quote. Signed some paperwork and paid with a check. Drigo advised me that's it's a 30 day warranty with the cartridge he replaced. He left but I forgot I wanted Drigo to check my toilet to make sure I didn't have a leak. I called him back and he came back with in seconds. Came in to check the toilet. Advised me I had no leak. He also recommended me to buy a Tubshroom to help catch hair for my bathroom sink. Drigo was very honest, reliable, efficient and a trust worthy person. I highly recommend his plumbing company. Drigo is very quick to response to calls and text messages when you need help or any advised.
Nati P.
10/10/2022 12:00:00 SA
Drigo responded promptly to my service request when my water heater failed.
Thank you for the fast, efficient and friendly service. I'm very satisfied and happy with the work done.
My kitchen sink backed up late night and Drigo made time for me the next morning. He quickly assessed and fixed my issues. I've reached out to Drigo on two other occasions in the past, and he always came through for me. I highly recommend his services.
I'm so glad we came across Quality Plumbing & Draining Service! I read great reviews online and I can see why they're so highly rated. Drigo is great! We had a leaking water pressure regulator valve, and Drigo did a great job replacing it. He was very courteous, responsive, honest, and reliable. On top of that, pricing was also fair. Highly recommend!
Michael L.
07/05/2022 12:00:00 SA
Water heater gave out over the July 4th holiday. Drigo picked up the phone over the weekend and gave me a fair quote and expert opinion. I liked that he wasn't trying to sell me extra bells and whistles, but was clear on exactly what I needed to get the Water heater replaced ASAP. He gave me a time frame, and was on time and was done in an hour and a half. He even removed a floating shelf in the way of the heater, and screwed it back into place after the job was done. Overall, professional work and a pleasure to work with.
Andrew M.
05/07/2022 12:00:00 SA
Drigo was very prompt in answering the call for a clogged sink drain, and was able to accommodate a rather narrow window of time. He was clean, kind, efficient, and quoted a reasonable rate in advance.
We hope to never need to use his services anytime soon, but if so we will definitely be in touch with Quality Plumbing.
We really appreciate the excellent service today, Drigo! Our hero...! :-)
Highly recommend Quality Plumbing and Drain! Our 13 year old water heater finally leaked and needed to be replaced. Drigo was able to come out the day after Christmas to look at the situation and the following day he replaced it so we weren't without hot water for too long. He was great to deal with and the workmanship was excellent. Please call him for any of your plumbing needs!
Danny L.
09/02/2021 12:00:00 SA
I was awaken last night with the loud hissing of my toilet stop valve being stuck open, wasting gallons of water in the process.
Drigo responded to my inquiry right away late last night with a fair price and I scheduled a repair for the next day.
Drigo arrived at the specified window of time and he made quick work of replacing the stop valve as well as pointing out potential areas of concern in our plumbing.
I highly recommend Quality Plumbing and Drain Service.
Drigo was great! Super knowledgeable and patient as he explained things and gave me options. Very knowledgeable, more than others I talked to. Did a full water heater replace and price was competitive. Professional, friendly, and thorough. Def recommend.
Definitely will find Drigo again if I need any help next time. Last night I noticed there was a water leakage from my warm water heater with abnormal gas sound. We can even gas. We can only stop the water input and gas input in the middle of the night as a temporary solution. Called Drigo at 7am on the next day to ask for same day service. It is so nice that he provided me a estimated quote after sending him some pictures of our warm water heater in 30 mins. Drigo is very responsive and professional, he answered all my questions almost in a second. He found out that our water heater is already 17 years old, and he installed a new one within 3 hours( including the time he went out to get the parts). Overall, the service is A+; would recommend to anyone who is looking for help similar to my case.
Drigo was personable and honest. Did not use him this time due to scheduling conflicts, but would reach out again.
Irvin S.
06/04/2020 12:00:00 SA
We've had some issues with mysterious blockages in the past.
Especially down stairs which is upstream in the pipe from all pipes that come down from the upstairs.
Finally had the ultimate blockage. First called Mr. Rooter which came out in 20 minutes. Took a look and told us what we needed done, gave me a quote that was shocking. I was about to say yes because... well i figured how far off could they be from the rest?. Luckily i had a moment of clear thinking. Decided to call around. All other quotes were about 1/3 of Mr. Rooters.
I landed on QPDS and spoke to DRigo. He was able to diagnose on the phone what i told him. Came out an hour later. With the equipment and ... did the dirty job (oh so dirty) . Flushed the main line twice, then ran a camera through to show me problem areas and state of the main pipe. Then flushed the sewage line outside twice.
Drigo was responsive, respectful and professional. I highly recommend.
Drigo was responsive, punctual, and most importantly, knew what he was doing. Fast, efficient, and thorough work replacing our kitchen sink strainer. Would definitely call on him the next time we need plumbing work.
Jonny K.
08/02/2021 12:00:00 SA
A couple years ago, Drigo successfully unclogged our shower drain and after finding a lot of hair, recommended a hair catcher which really helped since then . His prices were also reasonable .
Fast forward to today where our bathroom sink was clogged and I figured to call Drigo again. He unclogged our sink very fast with his motorized snake equipment as well as recommended a better sink guard . He was just as reliable, fast, and efficient as last time. Thanks Drigo !
Friendly and get the job done quickly. I also received good tips about maintaining the pipes and preventing them from clogging. Thank you.
I was planning to leave a happy review after Drigo and his team replaced our water heater, but within a week I ended up with a broken tub faucet that was also repaired with a day of having the issue. So I'm leaving a 10-star review to express my gratitude. I'm very happy and feel lucky to have benefited from a very polite, courteous, skilled and speedy plumber available for these sorts of things. You never know when something will break, and to have someone with all around good business sense, it takes at least a bit of the stress away when making that phone call or text! I won't say I can't wait to see them again :D, but at least I feel confident that whatever the issue, it will get handled well.
Donald W.
01/07/2020 12:00:00 SA
Drigo is a wonderful professional who takes pride in his job. I needed an emergency pipe repair (due to the pipes being so old and not being maintained very well). I originally found him based on yelp reviews and he got back to me with a fair quote in under an hour after I reached out to him. He arrived 24 hours after I contacted him and discovered the distraction was worse then originally expected. He not only repaired the issues but he even went above and beyond to explain why things happened and what I needed to do to maintain things.
He's a very honest and hard working man who I plan on using for any future Plumming and piping issues. I even shared with him how I understood why he has so many five star reviews on his yelp profile. If anyone's looking for a repair man, I suggest you look into using Drigo for any repairs.
Marc W.
09/09/2022 12:00:00 SA
Awesome experience great price timely service totally recommend these guys. I was able to get a technician out within 2 hours and he quickly fixed my toilets at a fair price.
Outstanding customer service and quality work! I messaged Drigo through Yelp and he came out to give me an estimate right away. I could not be happier with the experience for the following reasons:
1) His pricing is very fair and transparent, which I appreciated. He also doesn't try to oversell you things you don't need. He is very willing to explain different options and how/why they would impact cost.
2) He did a great job communicating with the tilesetter to make sure that my shower remodel went smoothly. He was responsive whenever any issues or questions arose and came right away to address them.
3) He's super friendly and laid-back. Construction is stressful enough. Having someone who is easy to get along with goes a long way!
I am definitely going to hire him for all my plumbing needs from now on.
Gina L.
01/09/2021 12:00:00 SA
This is the second time Drigo has helped me with shower issues. First time was for clogging and recently was due to the water not coming out despite the shower knob turning. He knew instantly what to do and has been exceptionally responsive every step of the way.
I live in a condo complex where I had to coordinate things with HOA to shut our building's water off. Drigo came by twice for scheduled appointments before the actual shower repair day due to a miscommunication I had with the HOA and the water not being turned off. He was patient through all of this. He fixed the shower in less than an hour and even fixed my toilet as the water kept running which happened to be malfunctioning that day. Highly recommend this business! Prompt and reliable.
Andrew C.
10/06/2021 12:00:00 SA
I made an early call out and Drigo responded promptly. He quickly assessed the situation and gave us a few options and was able to solve the issue in under an hour. Drigo was very friendly, informative and did his best to clean up the affected area after our back up. I will definitely be calling Drigo back in the future!
I live in a small house with one bathroom and when the sink stopped draining it was really inconvenient. A friend who previously used this company highly recommended them and I'm glad I took her suggestion. Service was spectacular. I already have recommended them to a few local friends because it's really hard to find reliable people to work on our houses, especially for those of us who have tight budgets.
Jay A.
12/06/2020 12:00:00 SA
I've had two great experiences with Drigo Morales from Quality Plumbing and Drain Service. Drigo earned my trust with his first visit a couple of years ago, when I called him to replace leaking pipes in two locations in my house. Drigo could have charged me hundreds of dollars to fix them but instead quickly determined that the leaks were minor and explained how I could seal them myself.
Last week I had to call Drigo a second time, to replumb the piping under our kitchen sink. It had been installed before I bought my house and could best be described as creative, with extraneous loops more closely resembling a roller coaster than a professional piping installation. Drigo did an excellent job simplifying the piping and replacing cheap and leaky pieces with quality materials. I would absolutely trust Drigo with future plumbing work and would wholeheartedly recommend him to anyone else in the area.
Vicky S.
10/08/2020 12:00:00 SA
This company truly lives up to its name! It's quality service every time! I am utterly pleased with all of the four services done! Drigo is a tremendous asset to the company! He is very knowledgeable and I greatly appreciate that he explains the problem/issue so I gain an understanding of what needs to be done. He is personable and well spoken, accommodating to all questions, punctual with scheduled appointments and works diligently. I highly highly recommend this company and 5 stars is not enough to rate them! Photos to showcase the amazing work done!
Simon C.
11/10/2021 12:00:00 SA
Need an urgent since there was a water leak in my garage. Drigo was reliable, fast response and professional action on his work, detail oriented.
Drigo is our go to plumber. We've had him over three times. He has always been responsive and very professional. The stress of having to deal with an unexpected plumbing issue is somewhat relieved when you know someone quality is solving your problem and Drigo is the person. Thanks Drigo!
plumber/plumbing co. Such a positive experience with Drigo's knowledge, expertise and guidance throughout the process. He went out of his way for us and we truly appreciate his kindness as well. Definitely will be our go to for any plumbing needs. Thank you again!
Drigo came out to clear a pipe backup within a half hour. He quickly ascertained the location of the blockage, cleared it out, and then tested the water flow a few times to make sure the blockage was cleared out. He also cleaned up after and then recommended a part to properly seal up the clean out as well. Great job!
Great service with Drigo and Quality Plumbing! Even came early to replace
an old garbage disposal. It was great quality work and very helpful with giving us some plumbing advice. Definitely someone to call for any plumbing service. Thank you Drigo!
Ann G.
12/06/2021 12:00:00 SA
I needed a plumber to come in right away to replace a broken pipe located in the crawl space. Quality Plumbing was the last company I met with to provide me with an estimate. Drigo came in, reviewed the work needed and recommended replacing the sink line pipe with copper. He provided a great estimate and I hired him. He came two days later and finished the work within 4 hours. I thought it would take all day!
Drigo is honest, friendly, informative and the consummate professional. I have told other friends that if they need a great plumber who will provide them fair, reasonable pricing and exemplary work, Drigo and his company, Quality Plumbing and Drain Service, is the one to call. Definitely deserves 5 stars and more!
Drigo was very responsive, efficient, and completed high quality work. I had a slow leak in the attachment for my garbage disposal. He took it apart, put on a new one, cleaned up the mess, and thoroughly tested the repair. I appreciate his clear communication and attention to detail. I will be calling Drigo again for any future plumbing needs.
They not only answered the phone Friday evening but got back to me right away and I got an appointment the next day. Very little responsiveness from other plumbers. Did a good job cost me 225 and well worth it. Drago did a great job
Just bought a home and had a few plumbing issues and some uncertainty. Did 3 bids around the bay area, and Drigo's consultation was the most professional, fastest, and the most honest. He was very straight forward of things we didn't actually have to upgrade at this time, while he was patient to ask my additional questions of alternative solutions, or weighing if we wanted to invest more now, or just replace a 20 year part. Drigo then spent a lot of time to answer additional questions over the phone with my husband, and it felt like I can lean on Drigo to provide the best recommendations for our home here in the long term. The work they did was great and by the time they were done, they left no trace that they were even here---except for all the upgraded solutions we had.
I wanted to make sure I had a trusty plumber that I can call when my new house has any issues, and Quality Plumbing checks all those boxes.
Thanks Drigo!
Drigo and the Quality plumbing team provided the following services:
Water heater replacement, outdoor pipe replacement, and master-shower valve replacement.
Egg C.
06/03/2021 12:00:00 SA
Drigo was quick to respond especially given I called at 7 in the morning. He was able to come out within an hour to assist my emergency problem where my faucet would not turn off. He showed up with mask and wore booties around the house. I will definitely reach out to Drigo for any future plumbing needs.
There are still honest people in this world, believe me!
Drigo, the owner, gave me on the phone a few free practical tips so I could fix my kitchen sink's water leak myself.
Outstanding and highly knowledgeable service.
God bless you!
Drigo responded to my questions from yelp, and I gave him a call. I was expecting to schedule a visit for my faucet and stop valve in my toilet. However, he generously gave me a free consultation and told me what I need to, and he does need to pay a visit. Amazing!!
Leleh M.
03/08/2020 12:00:00 SA
Trustworthy plumbers! That's hard to find based on my previous experience when I almost got conned into doing major repair that would have cost me $8-10K plus the hassle.
Drigo used the snake first to unclog my pipe. He came back later to do hydro jet flush and camera.
The flush unclogged my pipe and camera found a hole that's probably been there a while. I have to now decide when to get this repair done. Drigo was factual and didn't push to get this done right away, but recommended I do sooner than later.
I will definitely recommend using them. I already did to my neighbor across the street!
We needed our water heater replaced at our rental property and Drigo was incredibly responsive and efficient! We're so appreciative of how quickly he was able to resolve our issue.
Drigo and his team are very friendly and professional. He always shows up on time and gets the job done well and fast. Most recently, I needed a new garbage disposal and he already had a spare ready to go in his truck. The whole process took only 15m. I recommend this company to anyone who needs residential plumbing service.
Sharon N.
03/10/2021 12:00:00 SA
Drigo picked up the phone and asked me today end photos and within an hour he showed at my place to fix the water issue with our sink. He knew right away looking at the photos what the problem might be and gave me an honest pricing. Thank you Drigo for being so quick and honest.
I did not have the right tools to replace a hose bib myself. But shortly after contacting them, it was done! Convenient, safe and professional. Price was reasonable (for the Bay Area). A+
Tina G.
03/03/2021 12:00:00 SA
Drigo and his team are lifesavers!
They were able to come out on short notice, were extremely knowledgeable, accountable, and honestly priced.
Drigo is professional, friendly, and experienced. I've already used his services three times already. Because I poop a lot. Kidding, they were three separate plumbing issues (tree roots clogging up our main drain, pipe repair, and valve repair/replacement).
Also, it looks like he lives like a block away, so I don't expect to ever use anyone else.
Joseph S.
01/10/2022 12:00:00 SA
The kitchen sink backed up and I spent most of Sunday trying clear it. Called a competitor and they said they would call back. No call back. Next morning I called Quality Plumbing and got a recording and hung up. They called me back and had their guy out in 30 minutes. The technician was professional and didn't try any upsale gimmicks. He cleared the line quickly and efficiently. Great company to consider when you need a plumber!
Drigo is a great guy. Very quick to respond with reasonable prices. He helped fix the water heater for my tenant, and sent me a video and photos of the work he was doing. If you are looking for an honest person, who does the job right the first time, do not hesitate to call!
Aaron W.
01/06/2021 12:00:00 SA
My bathroom drains suddenly decided to clog up and needed major TLC ASAP. Called in on Monday evening and got immediate on Wednesday morning service. Personnel came over with mask and was out in less than 30 minutes all bathroom drains were fixed.... didn't even know they could drain that fast. Great service, totally recommend!
Titus S.
04/08/2021 12:00:00 SA
Our water heater broke late at night. Knowing that it's difficult to book a plumber on the day of, I scrambled to look for one. My friend highly recommended Quality Plumbing but I was still skeptical. Drigo took my call even though it was outside of his normal service window. He requested photos and got on the phone with me a few times before booking an appointment for the following day.
He called me the following morning to talk about the various water heater options. Instead of selling me the most expensive option, he gave me his honest opinion. We ended up picking the one that suited our family needs. He came during the scheduled window and took time to assess the situation before starting the work. Although the work was more complex than he anticipated, Drigo and his team completed the work as promised. It was clear that he was detail oriented and cared about quality. The work was done in a timely manner and, and the work area was cleaned up without asking.
Drigo and his team were professional, responsive and reasonably priced. No wonder my friend recommended them to me. I'll call them again if we need plumbing service in the future!
Hues R.
04/06/2021 12:00:00 SA
I'm glad I called! I panicked with all the water leaking in my garage. He was calm, nice, and respectful. He was in the neighborhood and fix the issue. Thank you!!
Fantastic service! Very quick to respond and lovely to work with. The issues with our water heater were explained clearly and the repairs were made in no time! Would highly recommend this company!
Most patient & competent plumber I've met. Despite delays, he remained professional and calm never making me feel as if I was at fault.
Thank you Quality Plumbing! I love to support small businesses and I will be using Quality Plumbing again. Drigo showed up on time and was quick to fix our kitchen faucet. I appreciated that he was great at letting me know all the steps he was to take in the work and how much it would be.
After reviewing his ratings and comments I felt more at ease with Drigo then other plumbers listed in Daly City.
Drigo was amazing. My mother in-law water heater failed and I work and live an hour away. I had to put my trust in Drigo to visit her and install a new unit. Cost turned out to very fair and his work was exceptional.
Drigo visited her house this morning and I didn't pull the trigger until 4:30pm yet he pulled it off and by 7:30pm it was installed and running. My mother in-law was so so so happy.
Thank Drigo. Thank you.....
Drigo is an honest, patient, friendly, and respectful man. Definitely recommended.
We had a clogged sink and (what I though was) a slow-draining bathtub. I contacted Drigo and a couple of other plumbers. He answered promptly (unlike some others), listened carefully to the problem, suggested a solution, gave me a good estimate, and set up an appointment within the next 3 hours.
He showed up on time, and he is even friendlier than he sounds on the phone! He quickly unclogged our sink (which I hadn't managed to unclog by snaking myself), then checked our tub and figured that it was operating normally. He could have charged us extra, but he did not. That's hard to find nowadays.
He also checked our pipes in the garage when he arrived, and pointed me to the root cause of the problem (bad pipe angle). He did no push me or even mention to fix that, and when I asked him how much it'd cost to fix the pipe, he said do it only if necessary, and he gave me a reasonably good estimate. Hopefully it won't come to fixing the pipe, but if it does, we'll definitely call Drigo.
I was referred to Drigo through friends and am so thankful. He's helped with a couple toilet repairs and a leaking hot water heater. Drigo is responsive, professional, knowledgeable and super efficient.
This is the second time I used Quality Plumbing, the first time it was for clogged toilet and this time is leaky kitchen faucet. Their services during both times were professional, prompt, and excellent. Drigo was very responsive and flexible, being able to do house calls at last minute's notice. He was knowledgeable and very fast in diagnosing and fixing the problems both times. I highly recommend Quality Plumbing for all your plumbing needs.
Cecilia
Linda T.
12/09/2020 12:00:00 SA
Like a nightmare, sewage started to back up in my downstairs shower and toilet. It started off gentle with soap bubbles not going down the shower and sink drain. Then funny smells every now and then. And later, when the toilet flushed, things came out of the shower drain. Bad things! We tried plunging, pouring hot water, using vinegar & baking soda, nothing helped. A terrible thing to wake up to and I had been especially 100% successful in avoiding having any visitors in my home since the COVID-19 pandemic started. But it was necessary in this case. Fortunately, I already had a previous experience with Quality Plumbing and knew who to call.
I contacted Drigo that morning. He called me back within the hour and was able to come by two hours later within the estimated time. Drigo arrived wearing gloves and a mask, yay! He assessed the situation and told me he would try snaking the shower drain first and if that didn't work, the toilet would have to come off to snake the drain under it. He gave estimates for the job(s) before he started. Luckily, he ended up not needing to snake the toilet because that required more work and would also double the cost. He snaked my shower drain twice to clear the clog and ran tests to ensure everything was working again before leaving. I paid via check and received a receipt for the work done. He was in and out in half an hour. So far, everything seems to be working! I'm glad I do not have to shop around in a plumbing emergency because I trust Drigo will be there quick to get the job done at a fair price. Thank you!
Our shower started draining slowly. A friend recommended Quality Plumbing and Drain Service, so I called. Drigo answered the call and was able to book an appointment for the next day. Arthur showed up during the 2-hour appointment, and handled the issue perfectly. He asked several questions, and he tested the other water fixtures in the home to diagnose the issue. He then gave me an estimate to fix the issue, which I thought was a reasonable amount. He asked if I should continue, and I agreed. He used a drum auger to remove about 12 inches of solid hair and soap. He had to push the cable 20 feet through the drain in order to unblock it, and then he pushed another 10 feet just to be sure the drain was fully cleared. He then wrote a detailed description of what he did on the invoice, and I paid him. He said he would warranty the cleared drain for 30 days. The entire visit was around 45 minutes. I will certainly call Quality Plumbing and Drain Service again if I have other plumbing issues.
I've used Drigo a few times and he's the best! Super professional, responsive, and pleasant to work with. Definitely my go-to in the future. Thank you Sir!
Chon N.
09/11/2020 12:00:00 SA
Our water heater started leaking out of no where. I found Drigo's plumbing service online and called him panicing. He was very calm and walked me through the process of shutting off the water main and identified the problem with the water heater. He came to my house early next morning to replace my 13 year old water heater with masks and gloves very professional. We decided on the water heater and got it installed very quickly. Everything works great. Highly recommend!
David C.
04/02/2021 12:00:00 SA
Highly professional and fast. Found and repaired a gas leak with minimal incisiveness and fast service. Would work with them again.
Diana T.
11/08/2020 12:00:00 SA
I needed old pipes (connecting the kitchen to the laundry room) to be replaced under the house. Drigo came by and assessed the damage, was very informative on what needed to be done and how to install pipes (explained what type and why) and how to best position the pipes so there is less chance of still water (which leads to water damage/rust/etc). He had a very fair price and was able to schedule a very quick turn around for when he could do the job. Part of the pipes was even underground and so he was able to get a second guy to come out, dig up the pipe, replace it all, and clean up all in half a day. For efficiency, knowledge, quality, and price I would definitely trust him for future jobs.
Chadwick H.
09/08/2020 12:00:00 SA
This is the second time that Drigo came to help unclog a drain. It just so happens that something goes wrong with the house when we're hosting guests! This time it was the kitchen sink. I had boiled a pot of water with some detergent and the clog wouldn't budge. All I did was warm up the house during the heatwave haha. Drigo picked up right when I called and was able to come by within 30-45 minutes. He was fast, courteous and professional. He wore proper PPE and kept his mask on in the midst of a heatwave. Thank you Drigo!
Cynthia Y.
10/12/2020 12:00:00 SA
Drigo is extremely professional and knowledgable. You can count on a quick turnaround for his service without issues. He installed a bidet and fixed my leaking showerhead within an hour! He comes prepared and ensures your issues is left solved and in excellent condition. He is truly a gem and yours plumbing's needs best kept secret! Thank you so much and appreciate your work!
I had a late night toilet clog, the plumber came first thing in the morning, less than an hour after I called. He was professional and fast, and now my toilet is flushing perfectly. I will definitely call him again for any plumbing needs.
Michael L.
12/08/2020 12:00:00 SA
Second time using Quality Plumbing and Drain Service. Extremely professional, quick, and a fair price. Will definitely be hiring them again.
I spoke with Drigo about a backed up drain at 10pm. They were able to come first thing the morning. They identified the issue, gave me a quote, and solved it all within about an hour. What would have otherwise been a nightmare, was just a small event in the day.
Thank you for making our plumbing issues go away!
I highly recommend this company. They were quick to respond and kept me informed of the work and progress. The repair was done efficiently.
Drigo came and unblocked our kitchen and bathrooms within 2 hrs of calling him on a Saturday. He's very nice and respectful and reasonably priced. Will definitely use again. Thanks
Drigo is amazing. He's efficient, reliable and friendly. He gets the job done with reasonable pricing.
Drigo was great, he did a really good job and it was quick!Would definitively recommend it.
Drigo is knowledgeable and professional. He first referred me a good company to dry my basement and then work on replacing the pipes. Look at the beautiful copper pipes and comparing to the old rusty iron pipe. Quality work and highly recommended.
Excellent service! We had a clogged drain and he came over within the hour on a Saturday! Would definitely use him again!
I love Drigo & Quality Plumbing and Draining. Drigo always picks up the phone, is polite, educational, and very fair with pricing. I've been using Drigo for a couple of years now, as he is super reliable. Wouldn't go to any other plumber!!!!!!
Drigo has helped me with my plumbing issues many times, from small problems such as clearing a clogged pipe to larger tasks such as replacing my bathroom sink, vanity and toilet. In all cases he has provided me with excellent service. He arrives on time, is very polite, cleans up after he is done, and does terrific work. I recommend him highly and will continue to call him for all my plumbing needs!
Daniel L.
04/04/2019 12:00:00 SA
Drigo attempted to snake a standpipe in my garage so that my washing machine can drain water properly again. He was unable to clear the line so he didn't charge me, but offered to schedule a return visit to remove sheetrock and investigate which parts needed replacing (most likely due to corrosion and can take 3-4 hrs). I took a different route this time, but highly recommend Drigo as he is committed to his work and clients. He was punctual, helpful, and took time to understand the issue before tackling on the job. Low pressure and no upsells. He was also one of the few plumbers willing to pay a visit from 6:30-7:30pm. Thanks!
kim g.
12/04/2018 12:00:00 SA
I would give ten stars if I could. Drigo saved our Thanksgiving. Our kitchen sink decided to back up the day before the holiday. Drigo responded quickly, was prompt, fast, super nice and very reasonably priced. Particularly as compared against other big plumbing chains. He went above and beyond when we need extra work, and, even though he was clearly busy, he took care of our project the same day, even returning late in the afternoon to complete work so everything would be working for the big day.
I no longer have to wonder about who I will call for a plumbing problem. Quality Plumbing it is. Thanks!
Greg G.
06/12/2020 12:00:00 SA
A few months ago, Drigo and his team helped me repair a leak in the main gas line. This was an emergency, as PG&E had to shut off gas service to the house until the leak was fixed. Drigo responded to my message within minutes, gave an extremely competitive quote, and was on site the following morning. He and his crew completed the job by the afternoon and stayed within the originally quoted cost. Couldn't be happier with the quality of service and will use his services again for any plumbing needs.
Dadar C.
08/12/2020 12:00:00 SA
They work professional. My restaurant have a problem with restroom. I saw them on yelp. They are good review. So I tried his service based on reviews from yelp. his work was very professional.
Emmy B.
08/10/2020 12:00:00 SA
I ran into an issue with my water heater not being able to turn on the pilot, so I gave them a ring. After a few questions, he talked me through the process and it worked. He was so patient even when i was getting impatient. Thank you for all your help!
Drigo is the absolute best. He always comes by quickly when I give him a call that something needs fixing. It's always fixed incredibly quick and he also makes a point to educate me and let me know what I can do in the future to prevent issues.
Thank you once again for your service. Problem solved, and one thing worth mentioning is that he always responds promptly, and on time. Recommended!
Victor L.
04/02/2020 12:00:00 SA
I've used Quality Plumbing two times now. Once for a clogged drain and once to replace a broken water heater. Both times, Drigo was straight forward and very quick to respond. In fact, for the water heater replacement, he had a new water heater installed in my house within 4 hours of calling him!
I will definitely be using Quality Plumbing again for any future plumbing issues I have.
Buck S.
06/02/2020 12:00:00 SA
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Carina R.
02/10/2018 12:00:00 SA
When you're cursed with too much hair....
AWESOME AWESOME AWESOME! Do not waste your time calling elsewhere. Drigo is the BEST. Responded on a Saturday & came out as promised within the 1 hour timeframe & even early! Appreciated his calling ahead to let me know he was on his way. Every few years our shower drain clogs up due to excessive hair. Drigo didn't even shame me except to say You sure have a lot of hair. Drigo & Quality Plumbing is my go-to guy from now on. Note: He is usually off on Sundays but in a pinch & if he's available he will help.
Li J.
07/09/2018 12:00:00 SA
Drigo was AMAZING. He was kind, empathetic to my needs, and used three processes to not only unclog my pipes, but clean them up for the future and also run a camera down so I could see that everything was cleaned up.
Drigo was highly responsive to all my Yelp messages and phone calls and he came at the very next opportunity with 24 hours to fix my issue.
I would recommend Drigo to all of my friends!
I have used quality plumbing now on three different occasions and each time he was very quick to respond and was able to come out same day or the next day. He did great on keeping me posted if things changed or if it was going to cost more to complete the repairs. He is very polite and always willing to engage in conversation.
Timothy A.
08/04/2021 12:00:00 SA
My Rheem 40 Gallon Shorty water heater finally sprung a leak and was flooding my garage. After googling Daly City Plumbers, boy am I glad Drigo came up at the top of my list. Drigo was here Fast, was Very Quick and Efficient in replacing my 40Gal Shorty without any difficulty at all. Drigo's price was very reasonable and I didn't even bother calling for a second quote. I will use Drigo for all of my plumbing needs moving forward, and I plan to have all of my cast iron replaced soon. Thanks Drigo for a Great Job!!! Tim
Jose Rudel D.
07/08/2021 12:00:00 SA
Drigo to the rescue again! I got a faulty/worn down toilet gasket that's causing water to leak on each flush. Noticed the leak via water marks in my garage's ceiling. I trust no one else but Drigo's Quality Plumbing and Drain Service, so I gave him a call and he responded right away. From the call alone, he already knew what's causing the problem. He dropped by as soon as possible and got the necessary repairs done in under an hour. As before, he's very diligent and honest, and works fast and clean. So if you have any plumbing needs, I highly recommend Drigo's Quality Plumbing and Drain Service.
Liked the work Drigo and his colleague did to replace a copper pipe in my backyard which was leaking + asked them to install a shutdown valve, so I don't have to turnoff the main supply in the future (if that pipe leaks again).
Professional and timely, clean and did the job well. A little on the expensive side I personally feel, cause it costed me 400$ to fix the pipe and install the valve (not sure what the outside rates are, but I found it a bit steep).
Mary E.
04/10/2021 12:00:00 SA
Drigo is very honest and detail-oriented owner of his plumbing company. He'll investigate the problem and take the less expensive route to fix the issue, all in a very safe and professional manner. His company can handle various plumbing needs from sewer laterals to in home drain and plumbing issues. As an owner of multifamily units, I can say that his company is fast, efficient and very reasonable in all estimates!
After four bids with a huge range of estimates, we went with Quality Plumbing. This was for an exterior leaking iron drainage pipe that was causing settling in our flowerbed. A handyman plumber dug it up and area and exposed the leak and a cracked clay pipe the iron pipe was connecting to. In the estimate process everything was clearly explained by Quality Plumbing, including potential problems that we might run into. Initially they projected they would not be able to do the job for three days, but when I called the next day Quality came out and completed the job. Explained other issues to watch out for in the future with our system. The solution Quality came up with saved over a thousand dollars compared to other bids.
THANK YOU QUALITY PLUMBING!!!
S. V.
02/04/2021 12:00:00 SA
Wonderful customer service. Answered right away, asked for pictures of my water heater that stopped working, via text and tried to trouble shoot over phone, as it was late on a Sunday night. Came out for service call 1st thing in morning, with prices and availability of repair parts for my specific heater. Decided to do full replacement of water heater, it was fully installed by the end of the morning, with new hot water within an hour of install. Seamless and painless, and very pleasant experience. Would definitely recommend.
Drigo was great! He responded to my email and called me within an hour. I explained that I lived in Fremont and my mother needed a leaky toilet fixed at her house in Daly City. I told him I needed to make an appointment and meet him at the house. We made the appointment and he called me about 10 minutes before the appointment time to let me know he was on his way. Drigo was right on time with the appointment. Drigo examined the leaky toilet, explained what he needed to do and gave me an estimate on the cost. Drigo completed the job and made sure all his work was cleaned up. Drigo was friendly and very professional. I definitely would recommend him.
Drigo helped me over the phone on a Sunday to resolve a low water pressure issue. He cared to save me money so big ups to Drigo and this business. Will definitely call again if larger plumbing issues arise.
Drigo and his assistant fixed up my water heater that the old owner had installed incorrectly. He also replaced a rusted cast iron piping on the same day! Highly recommend!
Our water heater burst and couldn't be repaired. Called Quality Plumbing and Drigo answered back within 10 mins. Said he could replace the heater and install it that day in a few hours. Everything was completed on time and for the price he quoted. Excellent job! Would definitely call Drigo back for any & all plumbing issues. Thanks Drigo!
Mark A.
01/07/2021 12:00:00 SA
Drigo always does a great job. He arrives on time, clearly communicates the possible options and resolves the problem. I would not hesitate to call Drigo again in the future.
Emanuel B.
01/04/2020 12:00:00 SA
The pipe to the water main finally gave out and burst after 90 years since it's original installation. You can imagine the challenge that this would produce. And, of course, this was discovered late on a Thursday night. I reached the owner (Drigo) of the company through this site and he responded immediately. The outstanding service began with Drigo talking me through what I needed to do until he was able to get the permit to do the work. He was in communication with me late into the night.
The next morning, he was at the house giving a prompt, honest, and fair assessment of the work that needed to be done, and one day later the work was completed. Drigo and his crew were fast, thorough, polite, and left the completed project neat and clean as though there was no problem in the first place.
This team is a refreshing change in a time where many contractors are too busy to respond in the first place or do subpar work.
In the case of this company, the work was outstanding. Water pressure is better than before. Copper pipes were laid to replace old galvanized steel. And they gave me good guidance about protecting the plants that were growing above the pipe and how to preserve them before they began their work.
Now, as a result, I have found a plumbing company we can count on for projects- large and small.
These guys are great. I called them in desperate need as I had accidentally broke my shower handle. I had to shut the water off. Since when the handle broke, the tubing behind stared to spew water out.
I called them, they came out same day, then repaired my shower. Thanks so much for the quick and easy service as well walking me through what was happening throughout the process.
Annie G.
07/02/2017 12:00:00 SA
The utility sink in our garage wasn't draining and it was preventing us from using the kitchen sink, the master bathroom shower and sinks as well as the washing machine. After an attempt at solving the problem ourselves we realized we needed to call a plumber.
We've had a few plumbers come over the years but none were as friendly, quick and responsive as Drigo. I called him at 8:40 on a Sunday night and he said he'd be here between 9:20 - 10:00. I texted him my address and at 9:30 he texted to tell me he was on his way. Once he arrived he called me to let me know he was here, which I really appreciated as we have a dog that barks when the doorbell rings, and since it was a relatively late hour it's possible someone in the house could've been sleeping.
Since our house is on the older side with older pipes it wasn't as easy of a job as it could have been. Instead of just opening the trap with a simple wrench, the pipes were so old it required Drigo to cut the pipe in order to snake it. Once everything was underway it went smoothly and quickly. Our clogged drain was clear and draining properly, all in about an hour and for a great price too!
Having had just ok experiences in the past made us hesitant to call a plumber but we're glad we did and we're so happy we found Drigo and Quality Plumbing. We will definitely call him for any future plumbing needs!
Ricky P.
05/04/2019 12:00:00 SA
I contacted Drigo via the Yelp app and he responded within the hour. I sent him pictures of my rental unit's drain issue and we discussed what it could be over the phone and text, quoting me his rate which is very reasonable. We met on time on the scheduled day. Professional, responsive, courteous, knowledgeable and equipped (service van filled with gear so he is ready). Assessed issue of unit, needed to be snaked and took about 30 minutes leaving the bathroom clean. Payment was straightforward with detailed receipt. No fuss. Great experience. I would definitely recommend Drigo and call him again for plumbing issues and other plumbing projects. Thank you, Drigo!!
Quality came over within a few hours of my call and replaced a hot water kitchen sink dual valve. Very quick and professional service. I was quoted a fair price on the phone and paid that amount.
Hannah C.
01/02/2019 12:00:00 SA
Drigo came to fix a clog in our kitchen plumbing. I had already tried using drano and removed the P-trap , and also tried using a manual auger, but I failed to fix the leak. Drigo not only fixed the leak, he educated us in the process so we can avoid having to call him in the future. He wasn't bothered by me watching him do the work and he was explaining things to me as he went along (I had no idea what a clean out was until he explained it to me), and he then explained what I could do in the event it did get clogged again.
For me, the connection is more important. It is valuable for me to have found a plumber I can trust for future work. From talking to Drigo he seems like a very honest person. Whenever I need to replace a water heater, replace my sewer line, fix a clog that I cannot fix with his tips, or do other plumbing work that is more than what I can muster, I'll be giving Drigo a call.
Jetsforme M.
04/04/2017 12:00:00 SA
Drigo real pleasant to work with and great pricing considering it was Sunday night.
Will use them again!
Delivered good service, even getting a part, on-estimate, and even deployed a wet-vac (I do not have one) for a few minutes on my behalf at no additional charge. Thanks.
Maria G.
08/02/2017 12:00:00 SA
He arrived in less than 10 minutes. Gave a reasonable quote before he started, then went straight to fixing the badly clogged sink right away and fixed it, found another problem and fixed that too (related to plumbing as well) all in less than 2 hours
Thanks Quality Plumbing dude
Grace j.
12/07/2020 12:00:00 SA
Quality Plumbing and Drain Service (QPDS) never disappoint. We've employed their services twice (once for shower drain blockage repairs and another for a toilet leak) and, in both instances, Drigo had exceeded our expectations. He knows his craft well and is highly efficient at it. He explains the source of the problem and willingly shares tips to prevent recurrence. With reasonable pricing and Drigo on the job, QPDS remains our #1 choice for all our plumbing needs!
M l K.
12/10/2016 12:00:00 SA
Drigo was very pleasant to work with. Excellent customer service and was very knowledgeable. We scheduled an appointment to upgrade our toilets and we are very happy with his work.
We highly recommend him for any of your plumbing needs.
From our family to yours, thank you Drigo!
Best,
Maria
Drigo is the best plumber in the area. He has done several jobs around my house and is always prompt and does excellent work.
Drigo provided excellent service. Responded quickly to my email for a quote our clogged kitchen sink. He's professional and was able to fix the clog problem. Drigo noticed that our garbage disposal was turned off. I told him another plumber suggested we not use it because there's metal inside that may come out. So we stopped using the garbage disposal. He was able unclog pipes with bones and yucky stuff. Now we can use the garbage disposal. Whoo...hoo!
NO need to search Yelp for an honest and dependable plumber. Will call Drigo, again...for future plumbing work. I will make another appointment so he can come back and replace our shower head and toilet in our upstairs bathroom.
Thank you...thank you!
kim h.
03/02/2020 12:00:00 SA
Unbelievably expensive , paid nearly $400.00 for simple snake out of clean out pipe in yard ..this took about 1/2 hour , we are all seniors , here and were in an tough situation with the drain . I explained that it was a simple clean out ,with easy access , but he felt just fine taking the cash for it .
My husband and I are not handy at all so when anything goes wrong, panic and a cold sweat sets in. After a quick yelp search, we found Quality Plumbing and were so happy they can come out at 6pm. They were professional and polite, explaining the procedure and estimate at every step. By 8pm the same night, our sewage blockage was cleared and a recommendation to use less toilet paper was prescribed. They even graciously helped hose down our disgusting floor. We couldn't be happier with the service and will definitely call them if we have any future issue.
I don't usually post reviews, but I can't say enough good things about Quality Plumbing and Drigo who came by to unplug a sink. I called on a Sunday, he showed up first thing on a Monday. Drigo was prompt, professional, and took care of business right away. I also appreciate the extra precautions he took to be safe with covid going on. I would highly recommend him to anyone in need of a plumber. Five star service altogether.
Stuart W.
03/06/2019 12:00:00 SA
Had an overflowing pipe in our garage. Sent a message to Drigo, who responded promptly. He was able to come the same day. Gave me a 1 hour window when he would arrive. Very professional and knowledgeable. Got the pipe cleared and made recommendations on how to avoid the problem in the future. Would definitely recommend his services.
Drigo has done a spectacular job with helping with our leakage and toilette clog (two separate issues occurred in a month's span.) He came on the same day to our store (we are a retail store, so any type of delays can cause issues). He was very mindful of our inventory and showroom stock. Drigo was quick and efficient to get the job done in a timely manner while wearing a mask and gloves at all times for everyone's safety. He has also walked the employees and the owner through as of what was happening so we all stay up to date. We appreciated his service here at Winnie, and would recommend him to anyone who has any type of plumbing issues.
A+ Drigo came out and cleared our drain in no time flat. Punctual, kept the work area clean, and checked the main plumbing all the way out to the street. Very competitive pricing and all around great guy I'd give my business to again and again.
Don't hesitate to call Quality Plumbing & Drains!
Yolly B.
06/12/2019 12:00:00 SA
I had issues with drainage and went to yelp to search for a reliable plumber. Based on the reviews of Quality Plumbing I reached out to the company owner. He responded to my inquiry promptly. He went to the house and fixed the problem. The owner of the company was knowledgeable and professional. I will recommend him going forward.
Drigo was phenomenal. Not only was he communicative, quick and efficient, he was also very kind and empathetic. He explained what he did and was very patient. Highly recommended - the issue got resolved in less than 2 hours from first call to end. Thank you!
Quality Plumbing was great! I started with a Yelp message that Drigo responded to almost immediately. I was in an emergency situation, contacted him at 8 a.m and had my issue resolved by 2 p.m.
Great service but more importantly, great communication!
Theresa B.
01/04/2018 12:00:00 SA
Outstanding service, rapid response and repair, value pricing, and great consultation all rolled up in one super-fast service visit.
Drigo is excelent! We are very satisifed with the service he provided (replaced water pressure regulator). He is very patient and professional. My husband must have texted him a dozen questions and he answered each one of them patiently. We ended up getting the parts and he provided the labor. We got another quote from another plumber but when asked about the parts he will use, he got annoyed and dismissive. Drigo was very nice, professional and responsive throughout the whole process. Thank you Drigo! Will definitely recommend to family and friends!
This is the second time that Drigo has rescued us with our plumbing emergencies. Last year he came right away to replace our leaking water heater. Today our shower had plugged up due to garbage disposal issues. He wore a mask and gloves and was super safe and fixed our problem within minutes. High quality and efficient service. Highly recommend Quality Plumbing!!
Mei T.
07/09/2018 12:00:00 SA
We were working with another plummer who over charged us and couldn't figure out a solution for our problem. We called quality Plumbing and They gave us a thoughtful assessment over the phone with reasonable pricing.
Drigo came over the next day, cleaned up the pipe and fixed the issue. All star service!
Came within 45 minutes for a broken/leaky garbage disposal on a Sunday morning. Snaked the drain and had the disposal replaced within an hour of coming. Would definitely use again.
Excellent service! Drigo was very helpful and honest about what I needed. I had my water heater tank replaced after not having hot water for a week. Everything is working fine as planned now. Awesome work!
Alisha T.
12/12/2017 12:00:00 SA
Thankful for same day service! I called Drigo in the morning to get help with our clogged main drain. He was out that afternoon, snaked the drains quickly, then used a camera to ensure diagnosis. Will be using him in the future for all of our plumbing needs.
Drigo was fantastic! He was the only one who ventured an estimate (was spot on) and after two processes was able to unclog our pipes. Same day service on a weekend, and came exactly the time he scheduled.
And as an aside, I didn't even have to ask him to take his shoes off in our no shoe home. Amazing!
Thanks for your help, Drigo!!!
Bonnie L.
11/04/2017 12:00:00 SA
Called plumber on Saturday morning to fix our backed up drain in the kitchen. He came out within the hour and fixed it lickety split. The cost for the fix was reasonable. He accepts cash/checks only. What we thought would be a hassle turned out to be just a hiccup in our day.
Mynn L.
12/12/2019 12:00:00 SA
I am calling as i need a plumbing service for my tenant, It is definitely the best experience i ever had, great service, it is impressive that he managed to go over the house within ten minutes. I was able to make payment over the phone that makes everything easier. Communication was great, I couldn't be more grateful to have him. Will definitely keep this contact in case i need the service again. Five stars!!
Michael M.
07/06/2017 12:00:00 SA
Drigo came out on time and did the work I request plus more. He helped me move my wedge wood stove closer to the wall by cutting metal piping and customizing some of the fittings so things looked flush. We soap tested the changes and worked looked good. My wife was very happy and he was affordable. I'd use him again anytime!
Malorie M.
11/10/2019 12:00:00 SA
Drigo saved us with his same day emergency plumbing services! Our toilet got clogged, which we made worse when we got a plumbing snake stuck in the pipes. I'm 9 months pregnant, which is not an ideal time to be without a working toilet. In a panic, we called several other plumbers on yelp and ONLY Drigo was responsive on a Sunday afternoon. He arrived within a couple of hours to get the job done, he's an excellent plumber who loves his job, highly recommend! Can't thank him enough!!
Diana O.
02/06/2018 12:00:00 SA
Last Saturday, I discovered a leak coming through my light fan in the master bathroom downstairs. I went to the upstairs level and found that it was my kitchen faucet hose had a leak. I called Quality Plumbing and was able to get an appointment with time to shop for a new kitchen faucet. Drigo was courteous by calling before the scheduled appointment to let me know he was coming to my house. He was punctual, installed the kitchen faucet, explained how the new faucet worked, all in less than an hour. So happy the leak was caught in time, and was able to use my kitchen sink with new faucet continuing where I left off for the weekend.
I was staying at my son's home in Pacific and had a plumbing issue and didn't know where to turn....Drigo Morales was so responsive and available to come whenever I needed. He offered alternatives to the most expensive fixes and was so helpful. Highly recommend him!!!
Max P.
09/06/2018 12:00:00 SA
Drigo was fantastic. He responded promptly and politely. He was honest and straightforward on costs and issues. He showed up on time and worked expeditiously. Couldn't recommend him more.
Dominic P.
03/04/2018 12:00:00 SA
I'd hire Drigo again for my plumbing needs. He comes in and gets the job done at a reasonable price!
I initially had another plumber scheduled to move my kitchen angle stops and my gas line for the stove. After two weeks of him flaking on me I called Quality plumbing. Drigo came out, gave me a reasonable estimate and scheduled the job. He arrived when he said he would and completed the work as promised. The work was a little complicated but Drigo did an amazing job. Great attention to detail and craftsmanship. Quality Plumbing is now my go to plumbing service.
Josh A.
01/02/2020 12:00:00 SA
We needed a prv jnstalled and they did a great job. Next day service done quickly and very friendly!
Drigo was very quick and efficient! I called him to get our sink repaired one afternoon and he immediately set up a time the same day! It was already around 6pm when he arrived since i called him late that day but it was nice of him to still work that late and get our sink fixed! Thank you again Drigo and i highly recommend his business to everyone!!!!!
Drigo was prompt, professional, and friendly. He responded quickly and was very straightforward with his communication. His estimate laid out all the potential issues and was very reasonable. When he did the work, it was tight and spotless; everything looked like a textbook of professional plumbing. he went above and beyond his estimate and maintained the original quote. We will be calling Quality Plumbing for any and all future plumbing needs.
Marcos P.
12/03/2019 12:00:00 SA
Couldn't be happier with the service, communication and quality. My water heater gave out and Quality plumbing came out on a Saturday and quickly installed my new water heater. Was very professional and I wouldn't hesitate to hire again. Thanks
Drigo responded to my request on yelp in less than 10 mins. Came over & fixed our toilet leak in less than an hour. He did an excellent job doing what he needed to do & was super thoughtful. I was surprised to see him cleaning up for us after he was done. We are very pleased with his work & would highly recommend him with any plumbing needs you have!!
Professional, fast, economical, trustworthy. Quality Plumbing is the best service that we've ever used. My mom is nearly 90-years-old. She lives on a limited income in an old mobile home. There was a slow leak from the hot water line under the kitchen sink which hadn't been repaired for over 5 months. Last year another local plumber (which shall remain nameless) came out to fix a leak. They charged over $300 & assembled the faucet & water lines backward. Luckily, I found Quality Plumbing. I called Drigo & he texted back in less than 15 minutes. We arranged to have Arthur come out the following morning. He was on time, professional & friendly. Arthur gave us a very reasonable estimate for a total re-piping under the sink. There was a major leak & standing water that had soaked through the particleboard shelves. He cut, soldered, reconfigured, tested, cleaned, vacuumed the water, etc for less than $500 including parts, labor, everything. He showed me the copper joints that were rusted, corroded & leaking. We could have had a major blowout at any time that would have destroyed our kitchen. Quality is the very best plumbing service that we have ever used. Finding a professional, trustworthy plumber can be a scary thing to contemplate. I would absolutely recommend them to everyone. Do yourself a favor. Read the other reviews & give Drigo a call.
i am writing a negative review for this newbie business.
late - for scheduled appointment.
came into see what was wrong w my powder room faucet making a terrible noise upon turning on the hot water faucet.
looked under vanity . turned the knob.
took him about 3 minutes & charged me 140.00$. i was shocked at the excessive chg for nothing.
no senior rate.
then the nerve to tell me he wanted a check so he didn't get billed 4% service charge.
oh really .
i wanted my points at that point.
i was very disappointed that he charged me anything for three minutes time.
like 50$ would have been sufficient.
i always pay but this was unfair- not a way to have respected customer.
no recommendation here.
reply to provider answering my yelp!!!!!
i never agreed to the price!
you stated it was 140.00. was i in position to say no way?
i told y that was a lot.
y didnot care...
i feel that was a definite over charge...for heaven sake y turned the faucet...
that was hardly a fix of any kind.
also
most every repair/ service people have senior rates!!
especially in this case of such a minor thing as turning the faucet.
50$ would have been fair for a 3 minute job.
to top it off y stated for me not to charge it
because y get charged a service %.
that just topped off trying to take advantage.
funny y looked to see if i yelped y. you knew y took advantage......
i will not recommend y.
big mistake.. there are three hundred condominium 's here..
You mean y turned a knob under the sink. There was no fix.
Then wanted to have a check because of credit card rate. Why have a credit card.?
You HAVE NO SENIOR RATES for when y don't do the job.
All of sudden y have several people write reviews. Ha Ha.
THIS WAS A TOTAL RIp....
Funny --all of a sudden all these friends write these perfect forum reviews..
Waste of my money.
Late- Overcharges- Then trying to demand not charging so he doesn't PAY INTEREST CHARGE
IS THAT WHAT Y WANT???
THAT CO WONT BE RECOMMEND AROUND THIS COMPLEX.
Drigo helped me out of a very difficult situation. Both of my 30 year old toilets broke beyond repair in the same week with both requiring immediate replacement. Three plumbers came and went, promising to do the job and then flaking out at the last minute. Drigo was willing to help this old lady through the process of ordering the toilets and organizing the repairs. Once the toilets arrived, he showed up as promised and installed them solo. It was a two person job but the helper was sick at the last minute so Drigo had to work alone. It was a huge job with two flights of stairs. Honestly, Drigo's performance was beyond heroic on this backbreaking assignment He did a perfect, beautiful replacement. I am so pleased and grateful to have met a professional like Drigo and Quality Plumbing. Highly recommend without any hesitation.
When it comes to plumbing issues, I highly recommend Drigo. He is very professional, prompt and get the job done a fair price!
Paul C.
02/09/2019 12:00:00 SA
I spoke with Drigo over the phone regarding a noisy faucet. He gave me some advice, which fixed the issue, without a visit. Appreciate it, Drigo!
Drigo is my new go to guy for plumbing needs. Quick response time, great work and gave me some useful tips. Called him a second time for a different job and he came over within an hour.
Jodi M.
06/05/2018 12:00:00 SA
When I called about a backed up kitchen sink, not only did the owner answer the phone at the time of my call, but he was able to come out that afternoon. He was very professional, diagnosed and fixed the problem quickly, and he took great care to keep the area dry and clean. I would not hesitate to contact Quality Plumbing again for future plumbing issues.
Drigo is awesome, hired him for a late emergency clog with our plumbing.. very kind and knows exactly what he is talking about. Highly recommended, very efficient.
Greg R.
10/03/2018 12:00:00 SA
Water heater went out and ended up taking a very cold shower in the morning! Called Drigo off a recommendation from a friend (and happy customer) and he almost immediately came out to check the status of the old water heater. I pretty much knew it was done, but he confirmed everything I knew. Didn't try to upsell me on anything even though I asked if there was something better. Said he had a full day booked but would get it done somehow today. True to his word, he called and checked in, at the times he said he would, to give updates. Showed up and quickly removed and installed the new one. Super clean installation. He filled out the warranty card, showed me how to adjust the temperature, and explained how to restart it if necessary. All very patiently, making sure I understood. Will definitely be using him again for any plumbing needs and will also have no problem recommending him to my friends and family. No hesitation!
I clogged the kitchen sink! Called on a Sunday morning, got it fixed by Sunday afternoon! Quick response, friendly, and helpful! Made it quick and painless for us! No issues or complaints- would use again but hopefully I learned my lesson about the sink
Drigo came promptly at the time specified. Punctuality is always number one in my book! My garage drain backed up after doing some laundry, then some other stuff backed up...if you know what I mean...He was very attentive, answered all my questions, gave me recommendations and he cleaned up the area very well in less than an hour. I would recommend him to my family and friends. Thanks Drigo, it was a pleasure doing business with you!
I called Quality Plumbing for an issue we were having with the water flow of our kitchen sink. He was able to troubleshoot over the phone and helped me resolve the issue right away. *Excellent customer service!* Will definitely use them for any future needs and refer to all my family.
Bev A.
08/07/2018 12:00:00 SA
Called Drigo for some help with our clogged shower drain and he came within the next 45 minutes!! He knew exactly what to do before he even got to my house! He took care of the job in less than 10 minutes and even helped us with our kitchen disposal! Great service and very reasonable price! Thank you Drigo!!
Used his service twice, both times same day service. Replaced one bath faucet, fixed another shower, gave advice on renovations, for $190 including parts and labor! Wow, what a great deal! This company is very responsive, very fair pricing, professional work, and just an all out great guy with integrity. I consider it an honor and privilege to be able to have him as my local plumber.
Isabelle E.
05/11/2018 12:00:00 SA
Drigo is responsive, prompt, and communicates very well. We've worked with him a few times across two properties for issues such as a broken water valve and flood. He's efficient and great at what he does. We highly recommend him.
Joel L.
12/07/2016 12:00:00 SA
Drigo responded to our call within 1 hour, arrived ahead of schedule and efficiently repaired our clogged sink and toilet. He was professional and his fee was the most reasonable out of 4 similar businesses. We won't hesitate to use his services again if we need to.
Drigo is a friendly, punctual, and does good honest work. He's transparent about the work he's doing, the steps he needs to take, and time it will take to complete the work. He is always responsive and has always seen me same-day or next-day when I've reached out to him. He has taken on small projects (sink drain clogged) to big ones (replace my water heater).
Tee S.
01/04/2016 12:00:00 SA
Drigo was so nice and accommodating! I called at 11:30am and he was at my house before 2pm as promised, the same day!
He fixed our clogged drain and didn't go over the price that was quoted. We definitely have a new plumber on speed dial! Thank you Drigo!
Thank you so much to Drigo for fixing our blocked toilet. I highly recommend him - fast, tidy, and polite. I can't believe that I called less than 1-hour ago. Toilet fixed. Review posted. Amazing!
Our shower drain was no longer draining, water was piling up every time we took a shower. We called another plumber and boy did they piss us off. So we called Quality Plumbing. Drigo responded right away and came within 30 minutes! Wow that's some service. He knew exactly what to do. He snaked our shower and cleared the pipe. Drigo was super friendly and did exactly what we asked. Pricing was super reasonable, considering the last plumber quoted us almost 2,000 bucks and tried to sell us services we didn't need. If you are looking for a honest and reasonable priced plumbing services definitely give these guys a call! Thanks again Drigo!!! You are the best.
In the past we have contacted a family friend for our plumbing issues, who was not available to look at our recent issues. From our first conversation Drigo provided excellent customer service, on the day of our appointment he arrived on time, was knowledgeable, and went above his call of duty to make sure our issues were resolved. He even called back later to ensure once we used our clothes washer a few times that everything continued to be ok.
Due to the excellent service that was provided, I will be contacting Drigo for all or plumbing needs and have already recommended him to family!
Thank you, Drigo your professional, kind, thorough, and honest service is appreciated!
Ms. Barbara
Drigo and his guys are awesome! He came in and saved the day for us and did a spot repair on our old pipe on a Sunday because we were in a time crunch with lots of visitors coming to stay with us and likely having more serious plumbing issues due to roots. They also got the job done in under two hours and at a very reasonable price. Drigo will definitely be our go-to plumber. He's also a really nice guy! Thanks again, Drigo!
Prompt, professional service. Replaced garbage disposal @ a very reasonable rate. Would definitely call Drigo again for any plumbing needs I may have in the future.
Can't say enough about Quality Plumbing. Drigo is responsive and proactive. We've had him come out on several occasions and he's always had a plan to repair. His work is thorough and clean.
Mark H.
11/12/2017 12:00:00 SA
Fast and friendly service. I called Drigo on a Sunday and he came over within 90 minutes to install a new water pressure valve after ours failed. I had another problem he showed me how to fix myself without needing to hire a plumber. Not cheap but good work rarely is.
Brian S.
10/08/2014 12:00:00 SA
I have hired probably 3 other plumbing companies over the last 12 years before hiring Quality Plumbing and drain service. Out of the 3 other plumbing businesses I have hired, none of them left an outstanding impression.
However, I was VERY impressed with the excellent manners, cleanliness, professionalism, ethics, and kind demeanor of Quality Plumbing and Drain service.
Not only will I be using this business again, but I will be referring this business to others. Drigo is the type of person I look forward to doing business with again.
I had a clogged kitchen sink and he basically could tell me over the phone what the problem was (he was right) and could give me a rough estimate of what I was looking at $ wise. He came out the next day, and repaired the problem quickly and did not leave a mess for me to clean up afterwards.
There is no need to call anyone else for your plumbing needs - Drigo is clean, efficient, kind and ethical. He easily gets 5 stars.
Eric M.
02/03/2015 12:00:00 SA
Drigo is great. He fixed our sewer connection. It was a huge job and involved demolishing concrete, digging down about 12 feet and replacing the pipe. He did it quickly, cleaned up each night so we didn't have to walk through the mess and tested everything thoroughly.
He's smart, hard working and wants you to have a good experience. We'd hire him again in a second.
Provided same day service for an emergency water heater replacement at a very fair price. To top it off, Drigo was very courteous and finished the job efficiently. Will not hesitate to contact him for our next plumbing job.!
I usually don't go writing reviews for services or the like but I have to say that this time I feel the need to tell everyone that if you have any plumbing or drain issues, just call Drigo and he will make sure that all your concerns are met with quality and the soonest.
I had plumbing/drain service before from other company but never thought of asking them again as I felt that a lot of things done are not really necessary. But with Drigo, he will take care of your needs and then the advice ( if needed )without any pressure. Highly recommended
I can't say enough GREAT things about Drigo. He has done several jobs for me but the most amazing service is when I came home and found my drain system backed up. He came to my house at 7pm and night and got everything back to normal by 9 pm. He told me he was on his way home for dinner when I called and that he would pass on dinner to get my situation resolved. Call Drigo and you won't be disappointed.
The water input pipe to my house started leaking inside the garage. The leak was BEFORE the shutoff valve, so I needed help... like right now!!! I found this company with a GOOGLE search and called the phone number. The plumber was at my house within 20 minutes! He did great work and also gave me an estimate on some future work I will be needing. I am absolutely satisfied with the repairs and will use this company in the future. I will tape the plumber's business card to my 'fridge.
Drigo is a miracle worker! I had an old original shower faucet that was leaking and had another plumber come in and look at it. That guy said he was going to have to tear open the tiled walls to repair it and so I would need to go and find tiles to match the old tiles before he would begin. Needless to say I couldn't find tiles to match the originals. I started looking around again for a new plumber to get another opinion and came across Drigo. He came by and looked at the situation and advised a fix where I wouldn't have to obtain replacement tiles. He is a life saver! And he did an excellent job. I was so happy with his work that I also have had him install a new kitchen faucet and remove an old wall hanging sink in the bathroom and replace it with a new cabinet, sink and faucet. And again, he did impeccable work, everything looks and works great. Besides his terrific work, Drigo is also an incredibly nice guy. He was always happy, polite and smiling even though he had to deal with some troubling, messy issues dealing with the shower and getting the old, original wall hanging sink off of the wall. I am so grateful to Drigo (and his helpers) for their hard, immaculate work.Thank you so much Drigo!
Drigo was great. Came earlier than expected to Colma to take care of my plumbing needs, which was ok because I was off today. He was quick, neat, respectful and told me step by step what he was going to do and what to expect for the future. Will recommend him to family and friends. Thank you Drigo!!
I cannot honestly recommend this company to anyone. Drigo is a nice guy. He gave me a quote and stuck to it even though he spent more time than originally anticipated. The problem is... the plumber made a monumental mistake and fed a snake into an opposing bathroom... he realized when I told him excuse me the other bathroom has broken toilet everywhere. He started shaking and after I calmed him down he resumed work. He did in fact get the toilet clear. But he dumped all the toilet water into the shower and clogged that in the process. After several hours he proclaimed I am done! I give up! And left. I currently have one shattered toilet that was working fine before he arrived. One shower full of fecal water. But at least he stayed true to his original price and cleared one toilet... I guess. I am a renter so my landlord showed up (English is not his primary language) and drigo swindled him and somehow got away with not paying for a new toilet. Instead I have to deal with all his mistakes. I will most likely be getting a lawyer for this situation and pursue legal action. But I figured you should know about my unfortunate run in with a company that is everything but quality!
Cabernet L.
07/07/2014 12:00:00 SA
I called needing to correct some plumbing under my kitchen sink, so my new dishwasher would work. I have a crazy schedule and Drigo was able to accommodate me, no problem. Upon inspection, he saw some further issues contributing to the poor draining and said that he could do that, too. He was able to advise me that breaking it into two jobs would make it more expensive, and if they were done together, I could get a nice price cut on the smaller job. He wasn't there more than 2 or 3 hours, cleaned everything up and all is running smoothly! I will definitely use him and his company again! Oh, and he's extremely polite, professional and just pleasant to do business with :)
Justin M.
08/11/2014 12:00:00 SA
Called around different plumbing companies sunday evening when an old pipe got backed up. He was the only one to answer the phone of the companies I called, and he was able to come out the next morning. He gave me a reasonable quote over the phone and stuck to his agreement. Had the job done in 20 minutes, very professional.
Jesse M.
08/07/2015 12:00:00 SA
Drigo is the driving force behind Quality Plumbing and Drain Service. He gave excellent help with assessing the problems, offered an overview of the repair process and what it would cost. I asked for additional work while he was there, and it was obvious he was being more than fair with the price as he was already there and had all he needed in his truck to make the repairs. Same day service. Fixed the drains on the upstairs bathroom and sink; replaced a time worn U-pipe below the sink; fixed the loose chain of the toilet that kept coming off, and lastly, repaired the slow leak under one of the kitchen sinks. Did all of this within an hour or so. Very impressed with Drigo and will refer him to friends and family!
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