Description
We are a small family company that starts small but have aspire to do our job above and beyond providing excellent customer services. We have 30 year of experience in the field. We always strive to be transparent and professional with our customer. Where others say they cant we say we can. We will always be transparent with our customer and let them know if something is not right. We will do our best to provide our customer with the best option. As well as providing our customer with customer satisfaction. We are a family own and run business.
SERVICES
Emergency Services, Pipe Repair, Pipe Installation, Bathtub & Shower Installation, Faucet Installation, Toilet Repair, Garbage Disposal Installation, Sink Installation, Gas Line Services, Gas Water Heater Installation, Sump Pump Installation, Tankless Water Heater Installation, Virtual Consultations, Septic Tank Services, Toilet Installation, Sink Repair, Drain Cleaning, Water Heater Repair, Bathtub & Shower Repair, Faucet Repair, Water Heater Installation, Garbage Disposal Repair, Drain Installation, Electric Water Heater Installation, Gas Water Heater Repair, Sump Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, Sewer Services, Water Filter Services, ,
Reviews
I called Jorge on a Sunday after our water heater wouldn't light. He not only showed up that day but he, Raul, and the rest of their crew returned first thing the next day to install a new tankless water heater. They were skilled, efficient, and professional. Jorge also installed a new outlet in our bathroom and did an amazing patch job to the wall.
Overall, a fantastic job! I'd recommend them in a heartbeat.
Warning - if you live in a nice neighborhood these guys will overcharge you. Unfortunately, I didn't find this out until I had to get more work done on my house and hired another plumber for similar work that was half the cost. Not only that, the work they did was NOT properly done. I was told by a contractor and an inspector (two guys coming from two different companies) that on one of the jobs Properly Done Rooter did, dirt was not filled back in to support a pipe that they had replaced, and without the support of the dirt underneath, the pipe would sag over time and cause a ton of damage and would ultimately be extremely costly to fix. Don't be deceived by the other great reviews, these guys will not always get it properly done.
Bernardo D.
01/05/2022 12:00:00 SA
Our kitchen sink had a leak and we couldn't trace it. I was concerned to be away from home while having anyone inspect the sink, but Jorge and team came quickly and provided a quote and service on the same day and were very communicative along the way.
The work is great, the interaction was easy and I would highly recommend using Properly Done Rooter & Plumbing Service to anyone.
Amy G.
11/09/2021 12:00:00 SA
My toilet was clogged and they were very responsive at coming to fix it! I do think their prices could be a little cheaper but if you want it done, they are quick! They also changed out my toilet the next day and cleaned up the mess; they left everything well put together and neat. It's never fun dealing with plumbing issues but they made the process smooth and quick.
Drew L.
12/01/2020 12:00:00 SA
I recently had an emergency with my water heater at a pretty late hour of the night and Jorge responded almost immediately to my inquiry. I sent him a photo of the heater and he was able to diagnose the problem and give me an estimate over the phone. Within 35 minutes he was at my house and fixed my broken water heater that night. His communication was excellent, his pricing was very reasonable, and he came through in a huge way for me when I was in a tough spot. Would definitely recommend Jorge and will be using his services for my plumbing needs going forward.
Had a really good experience with this business! Had a tub faucet that would not come off. I tried banging it with a hammer, heating it up, and resigned myself to just calling a plumber. They were so quick to take my call, told me they could get to my place later in the day, and got the job done quickly! My faucet was indeed stuck to the pipe so I'm glad I didn't go around putting my full weight into it and just called a professional. Good pricing and good work!
Called Properly Done Rooter Service early morning, Jorge and his team came out to my home the same day I was having issues with my refridgerator water line. He explained what needed to be done and what the cost would be. We agreed and they got to work. They are profesional and efficient. My water line was done within a couple of hours. Thank you Jorge for such a job well done. If I need a plumber in the future you will be first on my list. I highly recommend them for your plumbing needs. Please give these honest men your business. They are reasonable priced and reliable and responsible.
Excellent service and high quality work!!! So impressed that they were able to service my washer and leak within hours of contacting them and the work was excellent. They were very responsive, very professional, provided high quality work and fast. They are also very honest which is important - I had another company insist that I need to order replacement parts to repair my washer which would cost almost the price of the washer itself. I contacted this company for a second opinion as it was highly ranked on yelp and they were referred to me by a friend and I'm very pleased I did. I had everything repaired without replacement parts within hours for half the cost. Highly recommend- will be a repeater customer. Thank you!
Genea G.
09/03/2022 12:00:00 SA
Jorge and his crew came by and fixed a clog and replaced a garbage disposal. They were all very nice and competent and cleaned up after. Jorge didn't charge me the $200 some other places on here wanted to just to bring a disposal. It was also really hot inside my place and they didn't complain. Top notch.
My shower tub got clogged at around 11pm. Started looking for a plumber and got a couple of replies. Jorge replied back within 10mins. His quote was very reasonable, so I decided to move forward with him. He told me he can stop by the following day between 8-830am (pretty quick for a late message). He arrived a couple minutes before 8am! He tried unclogging the tub, but had difficulties. He went underneath the property and noticed an issue with the plumbing pipes that were causing the clog. The quote increased couple hundred bucks because the job had to be done underneath the property. He managed to unclog my tub, installed new abs pipes and a new bath waste drain kit. 100% satisfied! Will use him for future projects...
Our second time using this company and both times our expectations have been exceeded. This time we had an issue that required immediate attention and when we called on a Saturday they answered right away and came to our home very quickly. The issue was solved (and explained well- which I always love.) Raul was very friendly and the prices are good. We will definitely be using him and Jorge for future plumping needs and would recommend to friends and family!
Raul and his team are amazing!!! I had to separate my one water meter into two and I interviewed a lot of plumbers and a lot of them either didn't know how to separate it or they wouldn't do that work at all.
Fortunately I discovered Jorge and Raul ! Raul is dependable and knowledgeable and super honest ! I appreciate him!!
Was print, communication was excellent, did their leg work and provided estimates along the way ! Highly recommend!
Jake C.
07/12/2023 12:00:00 SA
They were absolutely fantastic, communicated everything clearly and treated our kitchen sink like it was theirs. Would highly recommend!
They showed up on the day they said they would, gave me a quote for a reasonable price, got the job done and even filled me in on the future maintenance of the fixture installed. I'll definitely work with them again.
I have used Jorge and his crew for several jobs now. The first job was for a clogged laundry drain and few leaky faucets in the house. Next, I had a broken water heater thermocouple - the safety device that keeps the flame lit. They came out on a Sunday and fixed it but advised I start looking for a new water heater. They were right. A few months later my water heater broke and I had them install a tankless water heater.
For each job I checked prices and they were always the lowest or near the lowest. They were fast, efficient, clean, and low priced. Highly recommended.
Clint K.
12/06/2021 12:00:00 SA
I used the service on Yelp to request quotes and was linked to Properly Done. They came the next day to give me an estimate and fixed my sink the following day. So turn around time was amazing!! My sink is working again and I'm happy. Jorge was very nice and answered all questions I had.
Janet H.
09/06/2022 12:00:00 SA
Jorge and his team are quick to respond, reliable and dependable. We had to use them three times in two weeks and each experience was great. Kitchen sink install, fixed a bathroom shower and a leak outside. Would definitely recommend!
Naomi L.
06/09/2021 12:00:00 SA
When I bought my condo, I was glad to get it, but it needed repairs. Raul came out and fixed leaks, changed a tub spout and valve, installed a new water heater with a recirculating pump, and a water pressure regulator. He always stayed in communication, he and the crew were always on time and were very respectful. He always gave me an estimate and stuck to it, and their prices were very reasonable. I would recommend Properly Done Rooter and Plumbing to everyone.
Kris M.
01/02/2023 12:00:00 SA
My 93 year old mother's fifteen year old water heater died on 12-30-22. On 1-1-23 at 5 p.m. I was furiously calling plumbers-- finally the ninth plumber, Properly Done Rooter (Jorge) answered the phone on the holiday and said he would come the next day! Jorge was early, and very nice, very efficient, calm, knew exactly what he was doing and installed a new gas water heater in a short 40 minutes. He cleaned up afterwards and took the old water heater away for free! Other plumbers finally got back to me the following day and gave me pricing much higher then Jorge's price. So hard to find an honest reliable and reasonably priced plumber or contractor these days. From now on, I will only call Properly Done Rooter for my family's plumbing needs.
Keyholder S.
04/01/2021 12:00:00 SA
Guys showed up on time and took care of stoppage efficiently for a reasonable price. My wife was pleased that I called the professionals to do the job right.
Ray J N.
01/03/2021 12:00:00 SA
Fast reliable and friendly. 5 stars all the way. They blew out the competition with prices, I highly recommend them.
Lira R.
01/03/2022 12:00:00 SA
Jorge is amazing! He helped us with our clogged kitchen sink on a Sunday night with no notice. And he really knows what he's doing. And, oh yeah, his prices are reasonable.
My kitchen sink was leaking from the drain garbage disposal. What was a small leak turned into a major one. Couldn't use it until Properly Done Rooter came and fixed it by replacing the whole disposal in only an hour. They did a great job quickly. Thanks!
Hossein M.
09/08/2021 12:00:00 SA
The guys showed up early this morning and took care of the drain problem.
The best price!
Had a simple job of extending a branch of the natural gas line from the kitchen outdoors to a new bbq grill. This required running a line from under the crawl space of the house. Jorge and his team went under the house to be sure and came back with an offer of $400 to do the job. I asked how long it would take and he said about 2-3 hours and that they could do it today!
Work was done as predicted and very well done. Works great and looks excellent.
VS.
I had another plumber come out and give an estimate earlier that day that was $1000. I asked how long he thought the job would take and he said 3-4 hours and starting selling me by talking about how he wouldn't know what was needed till he got into the job and there might be this and that. He didn't even go under the house to actually see what was needed. I said, so...your hourly rate is over $300 per hour?? Of course he said it was by the job, but again I pointed out, if you think it will take 3-4 hours and you are quoting $1000 then you are essentially valuing your time at over $300 per hour.
Thank goodness I had an electrician over at the time who overhear and told me that the job should be between $400-500 tops.
I would hire Jorge and his team again for excellent work and fair pricing. I appreciate how quickly they responded and that they were honest and considerate with their estimate.
Alice G.
01/01/2023 12:00:00 SA
After our initial conversation, Jorge immediately sent someone to assess the plumbing problem. I will definitely use Properly Done Rooter for any future plumbing issues!
very good and very nice also coming fast they always get a good price and won't lie for more money really helpful
Jorge and his team and very professional. I had an issue with a property I manage and he was able to provide us with a clear solution to the problem without leaving us wondering if it was the right thing to do. His team responds quickly and works efficiently and thoroughly.
Jorge and his team stands by their work, willing to come back if there are ever any issues that come up, that warranty is such a value because their work is reflected in the quality of workmanship they provide.
I manage other properties and will definitely be using Properly Done Rooter for any of those plumbing needs. They are punctual, professional, and pricing is reasonable. I would highly recommend this team for your plumbing needs.
Very responsive in their messaging. Were able to come right away and fix the issue with my kitchen sink. Huge help and very friendly.
Tana R.
12/10/2020 12:00:00 SA
Jorge is great! I had a jammed garbage disposal. Requested quotes on Yelp, and he was able to come over within an hour and fix it in 15 minutes. He was so nice that he didn't want to charge me for the easy fix, but help is help and should be compensated! Would definitely call Jorge again with a future problem.
Liz D.
07/08/2023 12:00:00 SA
Called them on a Holiday weekend, came to my house 1 hr later. Replaced my water heater within 2 hours.
We hired Properly Done to replace two aging drain pipes that were slowly weeping inside a wall. They were fast, clean and professional. They left almost no trace that they had been working in the wall, except 2 brand new drain pipes. It took a lot of stress out of the situation for us, to have the work done so quickly and without any problems.
I'm sure we'll be seeing Properly Done more in the future.
I had an issue with my plumbing, he was very responsive, on time, great value, and took care of the issue with no problem, was very knowledgeable and fixed the issue with a solution i did had not even thought of. job was very well done, would recomend.
Due to unforeseen and unfortunate circumstances, my disposal unit needed a replacement pretty quickly. An initial diagnosis over the phone and text with pics was quick and courteous and they were at my place within 2 hours. Within 35 minutes, the unit was replaced and everything was better than ever. On top of it all, an upgraded unit was installed for the same quote. All in all, amazing service by great, friendly people and all safety protocols were met. Highly recommended! Thank you Raul!
I found this Plummer Jorge Perez from Yelp. Because He has only 5 star here, so I called him, with in 30 mins he showed up, took care of my toilet and kitchen sink problems. Easy to communicate with, it was a good experience with Jorge.
Definitely will use him again.
Lee W.
01/03/2021 12:00:00 SA
Jorge was great ! Prompt and came out right away as promised. He was able to fix the small plumbing issue with no problem at all. Would definitely recommend
Vanessa S.
04/10/2021 12:00:00 SA
Had a wonderful, hassle free service with them. They are easy to talk to, very professional and got everything done quickly. Pricing was very affordable compared to the 9 other yelp quotes i got. Highly recommended!
After the heavy rains of this past winter, the roots of the ficus trees on my parkway had begun to do a number on my main drain. Hydrojetting cleared some of the obstruction but it was obvious that the 6 clay pipe that ran from my front yard to the city main was going to need a permaliner installed. I contacted 3 different rooting and plumbing companies through Yelp and ended up going with Jorge and Properly Done. He came out within an hour of my call and put a camera in the line so that we could assess the situation. I had a previous estimate and video from the company that had done the hydrojetting and an over the phone bid from another company. Jorge's bid was by far the lowest but I went with them because of his straightforward approach and because they are a small family business. The job was done in one day and involved some difficult excavation because of roots. They reamed out the pipe, hydrojetted and installed 40' of Permaliner They also cleaned out my storm drain while they were at it. The hole was refilled and they left the property looking like they'd never been there. Every person on the crew (6 or so) was friendly, conscientious and hardworking. I can't recommend them more highly and I will certainly be using them again.
Kevee K.
09/12/2021 12:00:00 SA
Requested service for leaking shower head and were extremely quick to respond. Did the job very well and got the leak to stop. Would definitely recommend them!
Florina R.
12/08/2021 12:00:00 SA
Had a dishwasher leak and they came within 24 hours to take a look. The two gentleman that came were very courteous and knowledgeable about the problem. They immediately knew what was wrong and fixed right away. We have a newborn at our house and the thought of not having this fixed same day would've been horrible. Luckily they knew what they were doing! Highly recommend :).
Darrell S.
11/11/2021 12:00:00 SA
Recently used Jorge and his team to repair a leak. He is fair and reasonably priced. His crew came out the next day and made the repairs, cleaned-up afterwards and were respectful and courteous the whole time. I would definitely recommend them. They give free estimates and warranty for work preformed.
No hot water on a holiday... not a good spot to be in! But my crisis was solved with zero stress.
Thank you Properly Done for a reasonable quote and exceptional timeline! Great job on the repair & when I opt for tankless, I'll be sure to reach out!
Alin M.
11/10/2021 12:00:00 SA
Raul and his team were amazing!! They arrived 30 minutes after my call for a clogged kitchen sink and solved the problem within 45 mins. They did a thorough and excellent job, and left the place very clean! Will definitely be calling them for all plumbing needs!
Purchased a new washer and dryer.
Unfortunately, the water valves were no longer working, so we had to have them replaced before installing the new washing machine.
I was driving when I received the notice that they were unable to install the washing machine, so I pulled over and quickly looked up plumbers with a five star rating on Yelp.
I found several but Properly Done Rooter and Plumbing caught my eye. Through Yelp, I schedule a same day appointment for a free quote.
As I was getting ready to get back on the road, I received a call from Properly Done Rooter and Plumbing asking if it was possible to come in and inspect the issue earlier than scheduled. I said of course, and was able to meet them outside my building.
They quickly viewed the issue, made a call to their boss and gave me a quote. I accepted and they left to purchase the replacement pieces.
There was an issue with one of the pieces they picked up so one of the representatives left to pick a different piece, came back and finished the job.
All in all, it was a great and efficient experience. I was happy with the work and the fast service.
E G.
01/01/2022 12:00:00 SA
Five star team!!! Jorge originally was called to inspect the water pressure of the shower. Upon assessing the pipes, he noticed that they were a ticking time bomb as they were the original pipes from the 60's of when the house was built. So we went with a complete re-pipe of the house and upgraded to copper. They also changed out the drainage pipes too. I had called around and many other plumbers quoted a higher price and a longer window of completion. Jorge and team were done within 2 days of the project and with a fair price.
They did such a great job, I called them back for another project. They installed a 1.5 wall furnace unit and they were done in one day. Again, I was impressed by their professionalism, cleanliness, and the overall results.
I would highly recommend Jorge, Raul, and team.
Great, easy to communicate
Reliable and quick job
Have had them do multiple things at my work and they always come through
The service was great and the tech was friendly. He was able to clear our clogged drain and give some input as to what our sink may need in the near future.
Good experience, reliable, quick job and will work with them again.
Woke to a kitchen sink that wouldn't drain. Contacted Properly Done, they responded immediately, and was able to come first thing in the morning. Identified the problem quickly, had the necessary piping and was able to cut custom lengths. Easy to communicate with, highly recommended!
Kelvin H.
05/04/2021 12:00:00 SA
Called Jorge and his team and they came by in 30 minutes to fix my garbage disposal and install a new faucet. Took them less thank 30 mins to do everything. Highly recommend you contact these guy for any related issues. I will definitely be using their services in the future!
The owner Jorge responded immediately on Yelp messaging. Two repairmen came out on time as promised to fix the diverter on my shower/tub faucet. Very efficient service and they got it back working properly in no time. Will definitely be calling them again next time I have a plumbing issue. Five stars!
Kerry P.
06/01/2023 12:00:00 SA
Plumbing emergency on Superbowl weekend. Quick response,quality repair and affordable price! Thanks again.
They responded promptly and came out the same day to help fix my clogged sink and broken hardware. The cost was $150 which I've found to be a standard cost. I would recommend them for any plumbing issues.
Jack Y.
10/02/2021 12:00:00 SA
I had them install a water pressure regulator. They were surprisingly responsive, providing a table of the choice of hourly-windows and coming in expected time, and charging reasonably.
I contacted Jorge and Properly Done to give me a quote on moving my water heater and replacing it with a tankless system. He was very knowledgeable and took the time to explain what he was looking at/for, what they would need to do to install it, and then talk through some options before getting me a quote.
That same day, I'd been repairing my fridge and the tech noticed a leak in the water line. While Jorge was looking at the water heater, I asked if he could take a look at the fridge line, too. He said of course. I didn't need to schedule a new appointment - he fixed it on the spot. He was efficient, did the job well, and the price was very reasonable, especially considering he wasn't even planning on doing work at my home that day.
This may be a newer company, but Jorge and his brother are super experienced and trustworthy. I'd highly recommend giving them your business.
Thanks Jorge!
W C.
12/10/2020 12:00:00 SA
Our water heater stopped working early in the morning, so we needed a replacement ASAP. I called a few places and ended up going with Jorge. He responded quickly and worked with me to pick up the water heater I wanted. Unfortunately for me, I chose one that didn't work for our application. Jorge and his team were good enough to bring one that did fit our need. These guys worked hard and did a great job. I also appreciate their warranty, which shows they stand by their work. So far the water heater works like a champ. I would highly recommend Jorge and his team.
Sent a request through Yelp last night and they were able to come today! Jorge (Owner) was really responsive and nice to deal with. His brother and another worker came and installed a faucet even though it was in a cabinet and was hard to access, they didn't hesitate to inform me of what the steps were and then were so professional and brought any issue to my attention. Also, the job before mine ran a little longer so I was notified early too. I would recommend them and will for sure be calling them for any issue. If they are this diligent on a faucet install then I would imagine the bigger jobs would be even better.
Jorge goes above and beyond! I almost used Jorge on my last project, and I'm so glad I called him this time. He's incredibly responsive, professional, and efficient. When I was in New York, he followed complicated directions to enter my house and fix a sewage back-up while an AirBnb guest was out doing errands. Then, he came back the following week to replace a sewage pipe that 2 other plumbing companies have fixed in the past 6 years. He discovered that the pipe they fixed was shoddy, and that there was yet another pipe that was completely eroded and needed replacement. He crawled under the house, which is on a steep canyon hill, and took video for us. I didn't even pay him for the sewage back up for several days, which I feel badly about, and he did the estimate for free. Just a great experience, which you can rarely say about plumbers. 10 year warranty.
Warren F.
01/03/2022 12:00:00 SA
Jorge and his team were responsive, quick and well priced. I had a kitchen drain clog that was overflowing. It was somewhat complicated to snake and had to be snaked from the roof with an extra long snake.
They provided a quote over the phone and came out same day. It took a little less than an hour to clear the clog. Would recommend to others.
Contacted Jorge when we noticed we had a leak under the house and the guys arrived inspected the issue and began working on it to avoid any more of a mess did an amazing job and finished the work right away and in a good amount of time, good to know I found someone I can rely on recommend and use for any and all my future projects and issues.
I was slightly frustrated with my home warranty company, so wanted to find an alternative to finding someone to fix my clogged garbage disposal. I put out a general message on Yelp and pretty much instantly, Jorge replied back with a scheduled list of availability. I had a couple of questions and before I know it, I had someone at my door 30mins later. My garbage disposal was declogged and the price was better than the service fee charged by my warranty company. I loved that I was able to get service the same day and within the hour. The bonus is, I was shown what I can do should the same issue occur again in the future. I was told they do a lot of other services as well, and will certainly have their number handy for future needs.
1930's house in Alhambra with cast iron mainline!!! With all of this rain we had roots growing into the main clogging everything. Jorge and his crew found the roots with cameras and cleared them out!! Also added a trap which many of these older homes don't have. This makes it easier access for any future plumbing problems.
On one of the coldest days in Los Angeles they fixed the problem in one day. Up to 5 crew members working at one point.
Thanks
R T.
06/02/2023 12:00:00 SA
Fast response. Great communication about when he would arrive and also showed pictures of the problems. Price was reasonable and job was completed in a timely manner
Rico E.
04/05/2021 12:00:00 SA
I needed to remove my old wall heater, so the existing gas line needed to be cancelled and Jorge came and took care of it quick! Great service and affordable pricing. Thank you and i will definitely be calling them again for my gas/plumbing needs!
- Ricardo from East L.A
Jorge and the team did a fantastic job, in a timely fashion. They installed a new drain system for our back yard. Cannot recommend them more.
Cheryl L.
02/06/2022 12:00:00 SA
Excellent work! They responded right away on a Saturday to fix my bathroom sink drain. Jorge did a great job and the price was very reasonable. I highly recommend this company and will definitely call them again in the future.
Raul and his brother Jorge answered my Yelp right away and best yet came to fix my problem within an hour! Problem solved.
Frank H.
10/07/2021 12:00:00 SA
Had a small job (old kitchen faucet started leaking due to faulty sprayer hose attachment). They came within 2 hours, installed it without issue and it was great. Raul and his brother were professional, friendly, efficient and great in every way.
Recommend highly.
Vincent A.
03/04/2023 12:00:00 SA
Fast response, easy to work with, honest, and fixed our sink fast for a reasonable price! Highly recommend
Thank you Raul ! I suspected my water heater was broken and started to ask around on Yelp for quotes. Raul called pretty quickly after I set up a time for a quote stop by. He showed up on time, was very polite and gave me a quote for a new water heater. I appreciated him not pushing me on getting a tankless vs traditional water heater but was good about explaining the difference in function and pricing. Properly Done Rooter is a family business, Raul and his brothers showed up the next day exactly on time and finished exactly on time. I really appreciate this super smooth and low stress experience!
Great crew! I'm a property manager and they have responded to emergency calls twice already with reasonable prices. Haven't had any issues with their work. Will definitely be calling them again!
Gran equipo! Soy manager de propiedades y han respondido a llamadas de emergencia dos veces con precios razonables. No eh tenido problema con su trabajo. Definitivamente los llamaré en el futuro.
Daniel W.
02/03/2021 12:00:00 SA
I needed both a gas grill connected and a pilot light relit. Properly Done responded to my appointment request almost immediately and had a technician out the next day. Within 24 hours I was in business. The pilot relight was a quick fix, but we had issues with the on-hand parts for the grill. My technician visited Home Depot twice in order to get the right parts and stayed late in the day to get the job done. I'd highly recommend them.
Jorge & his crew just left, they are total professionals. We had an outdoor drainage problem, and Jorge quickly resolved the problem in under an hour with a combination of hydro-jetting and camera inspection. His response time was FAST, he offered a very competitive quote (online), and arrived PROMPTLY the next day!! Moreover, he hydro-jetted all of our outdoor drainage lines (it's kind of a connected network) *several times* to make sure they were completely clear & draining properly, then they carefully cleaned-up before they left.
I will be calling Jorge & Properly Done Rooter & Plumbing Service for all my future plumbing needs! (They offer the full-range of plumbing services.) Jorge is the owner/operator & makes sure the work is done well. Excellent, 5-star work and a pleasure to deal with. Use without hesitation.
Ken D.
03/05/2021 12:00:00 SA
We had several things in queue for work, e.g. Shower lost heat, faucet replacements.
I contacted them and Jorge was very responsive with the inquiry. Fabricio came right away to check out the work for a free quote. The cost was reasonable and took into account the entire project vs per item. They were not pushy and will just tell you how it is. i ended getting their service right there and then.
2+ months after, i had an observation on the shower handle and wanted somebody to check it out. Again, very responsive with my message and Jorge came right away to check. No issues. They will be my go-to plumbers from now on.
Plumber showed up on time. Did an excellent job changing my gas valve for a fair price. I highly recommend.
Called up the company and they came the same day. They charged us a reasonable price. They did an excellent job. Thank you. Joe Volpe
Thomas W.
07/05/2021 12:00:00 SA
Hired these guys to fix a backed up bathtub. They arrived on-time within a few hours and fixed the problem immediately.
Claudia C.
01/11/2023 12:00:00 SA
Called Properly Done Rooter for an estimate on what I thought was a simple cracked water pipe. I Spoke to Jorge he was very attentive and arrived within the hour. He went under my house and informed me that most of my pipes were broken and corroded due to the age of the house. I had no idea how bad this was. She showed me the pipes and they were really bad. He thoroughly explained what needed to be done and quoted me a price. Which was beyond reasonable. Jorge and his workers were here until 8:30pm and they did an amazing job with everything. Don't hesitate to hire Properly Done Rooter for any for your plumbing needs they were FANTASTIC!!!
Kenny L.
03/04/2022 12:00:00 SA
2/26/2022
I contacted Properly Done Rooter & Plumbing Service.
Jorge C replied quickly gave me his price and available times.
We setup a appointment time 9-10 am, he arrived on time. I had a kitchen faucet that was leaking from the pull out sprayer. I bought a new one from Home Depot.
Jorge had to cut the old one off due to the screws being corroded. When he tried to install the new faucet it was missing some parts, brand new in the box.
I had to return it and get a replacement, Jorge said to call him when I have it and he'll come back to install it. Got a new one a different brand, Jorge installed it everything looks good. I was in a rush to bring my car in for service. I didn't check the faucet. later when I got home there was something funny about the faucet it couldn't turn to far to the left side of the double sink.
I contacted Jorge through Yelp told him about the issue, he came right over the next day to adjust the faucet, no extra charge.
I would highly recommend Jorge and Properly Done Rooter & Plumbing Service.
Jorge was quick to respond, polite and professional.
James W.
10/12/2022 12:00:00 SA
Jorge was quick, efficient, professional, and the price was fair. HIGHLY recommended. I've added him to my contacts as my official plumber. He's also very responsive on yelp and communicates really well. I messaged him earlier today in the late morning and we scheduled something for this late noon. He was here right on time, and ended a lot sooner than what was discussed. Toilet works perfectly now. :)
These guys are honest and fair. I got other high quotes but they solved the problem by thoroughly examining all angles and saved me lots of money. And they responded quick and repaired same day. Highly recommend.
P B.
12/01/2021 12:00:00 SA
After a previous company came and failed (didn't fix the problem, estimated a very expensive solution), I called Jorge to address a slow tub drain. He came over within a couple hours and had the tub draining better than it ever has since we've lived here (for 18 years). Highly recommended. Glad to finally find my go-to plumber.
Straightforward no nonsense review of our plumbing. Made some great recommendations, fixed toilet and bought one new one. Very good, reasonable prices and prompt service. Very clean and respectful of our home. Highly recommend, especially because I've been ripped off before by big chain plumbers who dream up all kinds of problems for you to pay for. Give these guys a call, you won't regret it!
Steve P.
03/01/2022 12:00:00 SA
So their description lists everything that they do, including leak detection...until you call them and they say they don't do leak detection.
Jack H.
01/01/2021 12:00:00 SA
Jorge came out promptly and made the fix to our water heater for a great price. I had a couple of issues with our heater after the repair (not the fault of Jorge). I texted Jorge and he came back on two separate occasions without charge.
Update, Jorge came back to install the hardware as promised. Just adding a picture of the final product.
Jorge was quick to respond and came the same day to provide quote for project.
Seemed pretty straightforward and we needed to have a rusted water spigot and connecting pipes.
Unlike other companies, he didn't try to up-sell or scare me into replacing all my water pipes ( another company did)
Got a few estimates and his seemed the most reasonable and availability was asap.
One they started they did have to a bit extra since the rust was so bad and replaced the part of the pup going into the house. Even though this was extra work, they honored the initial quote.
We'll definitely add him to our list of local services for future use.
Jorge and his team did an amazing job with my emergency call. They came right over, provided a decent quote and once we agreed on the price/time they got to business. My family has since used his services for other work in our restroom.
Fast, weekend service during a dangerous gas leak. These guys are great at what they do.
Catherine D.
06/03/2023 12:00:00 SA
I had a great experience working with Jorge and his team! We had to replace a corroded gas line ASAP. After speaking to a ton of different plumbers (most of whom were blatantly trying to upsell me), I chose Jorge as he gave me the most straight-forward solution with no bells and whistles and a reasonable price. I was most worried about the landscaping in the front yard as it had to be dug up. While other plumbers told me that I'd have to basically redo the landscaping after the job, Jorge assured me that his team would take care of my plants as best as possible. I knew that the ground had to be dug up and that we might have to say goodbye to some of the plants, but the fact that Jorge said he would do the best he can with them really stood out to me and showed that he cared. To my pleasant surprise, not only was the job done faster than I expected with no hiccups or surprise expenses, Jorge and his team left my landscaping EXACTLY the same way as they found it! It was like they were never there! He also provides 2 years warranty. I will DEFINITELY use them again, highly recommended!
Diane N.
09/12/2022 12:00:00 SA
Amazing job! Jorge is very nice and knows what he is doing. I highly recommend when it comes to cost I had gone thru Velocity plumbing and it was very expensive for just faucet work! Go with Properly done cause it's done right and very affordable. Will definitely use them again.
My water heater was leaking and my whole house didn't have water. I am so thankful that I found Jorge on Yelp! He was so patient and responsive! I received a same day appointment, and he fixed everything in one day. This man goes above and beyond. I will be calling him for all my plumbing needs in the future.
My store in downtown LA had a toilet overflow and Properly Done came within an hour and half. I tried calling others companies but they would scheduled too far out. Properly done came to snake my drain and put a camera to find the issues. These guys were fast, reliable and did the job. Recommended
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