Description
Plumbing Problems. We've been in business for over 35 years. Let us show you why you should choose us. Top rated service, excellent customer service, Low prices. From leaking faucets, water heaters, toilets to gas lines and slab leaks. We can take care of your plumbing problems fast, and without costing you an arm and a leg. Family owned and operated, you can trust us to do it right, the first time, every time.
HISTORY
Established in 1985.
We started in 1985 . Now Open in Corona/Riverside. The original owner is still very involved in day to day business for the last 36+ years. Our Customer's Satisfaction comes first, approach is still Paramount to our business' success. Chris who has over 20 years of plumbing experience is heading the Riverside office after being one of our customers favorite technicians with his great work ethics and positive attitude.
ABOUT BUSINESS OWNER
Chris has been a driving force in customer satisfaction. Meet him once and you will see just how lucky we are to have him with us. 20+ years in plumbing including multi-million dollar homes in lake Tahoe, commercial TI's and his personal Favorite working with homeowners and making their plumbing problems disappear. Check out Chris' reviews on Professional Plumbing Inc in Fountain Valley, Ca. Now managing the Riverside Office.
SERVICES
Emergency Services, Toilet Repair, Pipe Repair, Bathtub & Shower Installation, Bathtub & Shower Repair, Toilet Installation, Sink Installation, Drain Installation, Faucet Repair, Garbage Disposal Repair, Tankless Water Heater Installation, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Leak Detection, Sink Repair, Water Heater Repair, Water Heater Installation, Pipe Installation, Faucet Installation, Electric Water Heater Installation, Water Filter Services, Drain Cleaning, Garbage Disposal Installation, Gas Line Services, Water Heater Leak Repair, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Tankless Water Heater Repair, Sewer Services, ,
Reviews
Chris is the MAN!
I had a whole house tankless water heater installed by him in 2019 and he did a spectacular job! Super clean install and the unit runs flawlessly!
Above all else, he is a super charismatic, genuine man. I remember him speaking about his amazing family and kiddos... and now that I'm a new dad (2mos old) I strive to be a dad like him! (We just gotta pop out a few more ;)
Fast forward, I need another job done, and low and behold, the guy is super punctual, answering every message with professional kindness that one would only expect from another... no joke, all these 5-star ratings are definitely because of him... Chris, I salute you! I'm so happy to see people like you succeed, you deserve it!
Lost my phone shortly after and so this review is long overdue, I'm glad I found you again, will continue to contact you for decades to come. I'm glad your kids will keep you young and strong ;)
Terry H.
10/03/2020 12:00:00 SA
These plumbers are truely professionals, Chris and Tim showed up on time to the job and completed it fast and efficiently. They have pride in the work they do, and it shows. They clean up when the job is finished. They are now are go to plumbers, and we highly recommend them.
Jo-Ann A.
05/11/2020 12:00:00 SA
My water heater decided that it was time to die and I had no hot water. I called Professional Plumbing at 8:00 A.M. and Chris Kirsten was at my house by 9:00 A.M. Amazing turn around time. Chris was able to troubleshoot my problem, purchase and install new hot water heater by himself by 11:30 A.M. He explained the situation to me, the work and parts that I needed. He gave me a quote and when new hot water heater was installed, he stuck to his quote, no SURPRISES. Chris cleaned up the work area and took away the old parts and left the job site better than he found it. I would recommend Professional Plumbing and especially Chris Kirsten for any plumbing needs that I have. It it imperative to have a company that is honest and consciousness. Thank you Chris.
Ramona W.
12/03/2021 12:00:00 SA
Very friendly, fast & clean.
That's good old plumbing service.
I needed a tub faucet replaced. Another plumber (also here on Yelp with 5 stars ! how the heck did he get 5 stars?) wanted to OPEN MY WALL and change the type. He thought I was stupid. I went with my gut and hired Professional Plumbing. Good job. No opening wall and letting me financially bleed. He just needed to extend my pipe (looking out of wall) because my new faucet was a little short. But no ripping of, honest explanation and I am thankful for honest people. Highly recommended!
HUGE Thank Yooz to Tim and Chris... and Liz who took my call! She was able to book an appt SAME DAY, 3-5... Chris called at 330 and asked if it was a good time to come out!! So Sweet, So Professional, So Friendly and warm... YES, please come on over, Im waitin on ya....lol!
Both Tim and Chris were dressed so nice for plumbers, hair coiffed, clean clothes, put booties on to come into my Mobile Home, masked up!
My job was small, a new flusher thing in my toilet tank... they are quick and CLEAN... I need more work done so guess who Im calling in to to do it... Tim and Chris at Professional Plumbing!
Pricing... so fair, so much lower than I perceived... again... I so appreciate EVERYTHING about this company and these guys... Thank you again Tim and Chris... Stay safe.... my name is Karen Gebhart!!
Jan P.
07/06/2022 12:00:00 SA
Ive used the services of Professional Plumbing three times. At all times, they have been on time, communicated well, and provided honest work. They were upfront and I didn't feel like I was being upsold or convinced into doing any unnecessary work. Look no further if you have any plumbing issues. Thank you Chris and Tim!
I was awoken out of a dead sleep at 3:30am, there's no hot water. I called professional plumbing and they answered, (sorry for waking you). But what can I say, AMAZING! Thank you Chris for being awesome! Came out, fixed the water heater, and was just great! I'm planning on installing a tankless water heater and will go through them!
THANK YOU CHRIS!
They were very professional, showed up on time. And fixed our problem, which no other plumbing company has been able to fix. He was very honest, and was determined to figure out what was going on with our plumbing. I highly recommend them.
Great service great communication and did as he said he would a t a good price. Even followed up a couple of days later
Service R.
02/03/2020 12:00:00 SA
Chris came out right on time, gave me a great price for the projects I needed fixed. He is very knowledgeable, has a great attitude and works hard. It's really no wonder they have so many great reviews.
Thanks Chris for the great work!
Our toilet and pipes were all backed up on christmas eve... and we only have one bathroom in our house. Yikes! When I called this company they were so kind, supportive, and appreciative! Chris came out to service our home after hours and he charged us normal rates and even added on some additional services without charge! I'm so impressed with this company... I would definitely use them again and I recommend them to anyone seeking affordable and honest services! :)
James C.
05/10/2022 12:00:00 SA
This is a great company great customer service very professional punctual on time five star service I'll give them my highest review and recommendation
Jessica G.
04/11/2020 12:00:00 SA
Chris was awesome! I asked for a quote at night he gave it to me and was here first thing in the morning. I had a clog in my pipe about 20ft down he fixed it super fast and was really polite and professional. He even fixed my clean up cap for free!! Would recommend to anyone and when this crazy virus ends will have him do some more work! fair prices fast and efficient it was like I didn't even have an issue it was taken care of so fast.
Kiki X.
05/09/2022 12:00:00 SA
Writing this review after using this company 3 times and we're very satisfied with the service quality and price. The first 2 times were small plumbing issues (water heater leaking and under the sink valve leaking) and Chris came out to fix it with a reasonable quote.
The most recent one was a major one to us, to have a full house water softening system installed. We got several quotes and at the end went with Chris again. His quote was the competitive and we do trust his work based on previous experience. We bought the system ourselves and Chris did the installation, adding bypass valves, connecting the waste water pipe properly, and cleaned up nicely. He really did a clean and nice job! We do recommend Chris no matter if you have emergency plumbing needs or regular plumbing jobs.
Frank S.
03/05/2020 12:00:00 SA
Chris was on time. He was courteous. He knew what he was doing. His prices were fair. I hired him for several jobs and will hire him for yet one more job at least.
I would highly recommend Professional Plumbing! We were looking to get an undermount or drop in sink and faucet replaced. Chris quickly responded to our request and provided a quote.
He came out for a free estimate and went above and beyond trying to help us figure out what size sink we would need. It was a challenging task.
Unfortunately, we were unable to find the correct size for the sink we originally wanted, therefore unable to use the services. But if we ever need any other projects done, we will not hesitate to contact them. Thank you again, Chris!
Tony M.
08/04/2022 12:00:00 SA
Second time using plumbing professionals and Chris is a godsend. Quick to respond and very fair. Work is immaculate and clean. Double checked everything and was willing to do some extra items on the spot that I requested. His son who looks like his twin works with him and does great work too!
Highly recommend for all plumbing needs.
Helen L.
10/03/2020 12:00:00 SA
We had water damage in the walls that looked like bubbling, peeling paint and needed to see what all needed to be done to prevent further damage to the walls. Chris and Tim were friendly and efficient, and were able to find out what needed to be done, gave an estimate on the repair costs of replacing the tub and re-piping. They are knowledgeable, upfront, and professional, and really appreciate the time they took to investigate the problem to pre-plan for the repair. Thanks so much Chris and Tim!
I just moved into my new house and I had appliances being installed. Well my washer and dryer was not installed based on the recommendation of the installers. He said I needed a larger drain pan for my washer and he did not install those. I looked on Yelp and I found Chris. I set up the appointment/quote. Chris came out and took 1 look and said no problem. Chris took the new pan I purchased and created a new opening on it to get a flush fit. During this installation he found the pipe was installed correctly and would've led to a leak and water damage. Not only did he replace the pipe he made sure it was glued tight and secure. The whole job took maybe 25 to 35 mins tops. When it was all said and done he didnt charge me a cent more for the pipe he fixed. Not only was Chris professional he was courteous, informative and a great person to talk to. I HIGHLY RECOMMEND his services and will call him anytime I need anything done plumbing wise. Thank You.
I contacted Professional Plumbing IE after being given the run around by my home warranty. I needed my garbage disposal replaced and my kitchen sink was leaking. I sent them a Yelp message and they responded quickly. Even with the holidays coming up, Chris was able to come out fast, gave me a fair price and did a great job fixing everything. Excellent service!
michelle y.
07/02/2020 12:00:00 SA
We had a massive leak in the kitchen of our rental property that had covered the entire bottom floor with an inch or 2 of water. I called Professional Plumbing and they were able to get Chris out to the house within a few hours. He arrived on time and was able to locate the source of the leak behind a wall and repair it quickly. Though the headache of insurance and dealing with all of the repairs is just beginning, I really appreciated Chris's responsiveness, knowledge, and over all kindness. Hopefully we won't have any more massive plumbing issues in the future, but if you do, call Professional Plumbing!
Chris was great. On time, professional and courteous
I would recommend professional plumbing for your needs
Cristy M.
05/06/2020 12:00:00 SA
I had Chris come back out to move the gas pipe in my kitchen. He was prompt, professional and willing to work with me to obtain the best result for my new range.
Where do I even begin? I had Tim out last week to fix a slab leak. He's an artist and I couldn't be happier with the job he did. This week I had Chris and Spencer out to fix a garbage disposal and install two new shower/bath kits. These are guys are great! If you need an honest plumber, call these guys!
The quality and professionalism from the minute I called Liz is exceptional. Chris and Spencer came to fix two bathrooms and went above and beyond, trying to work with our association. I would recommend them to anybody their patience and quality of work is top notch.
I had a perfect experience with Chris from Professional Plumbing. I had a bit of an emergency where I needed a same day repair to my shower drain. He came out and within an hour had solved my problem. He wore a mask and booties on his feet. He was professional and cleaned up after the repair. He explained the repair job throughly. The price was reasonable and the job was completed quickly. I highly recommend.
Excellent customer service, efficient workmanship, knowledgeable, and courteous! The pricing was reasonable and I have no complaints, at all!
I hired this company to install a new Toto toilet. The job went effortlessly! The technician was very professional! I would definitely hire this company for address my future plumbing issues. I've already inquired about another job.
If I get a good contractor or technician, they're my go to professionals onward!
Very fair and professional. Chris came out and gave me a quote to install a utility sink in my garage next to my washer and dryer. It was a fair price, I had two quotes prior to him and his was reasonable. He was clean, pleasant to talk with and he explained how he was going to connect it to the existing lines and did a clean job. I also had him repair a couple leaking lines coming from the bath tub. It was also a fair price. He showed up on time and emailed me the invoice, since this is a property that I rent out. I will definitely be using him again.
John H.
06/07/2019 12:00:00 SA
Chris was outstanding and professional. Explained in detail and reasonable cost. I highly recommend Chris as your go to plumber. Thank you Chris.
Doris S.
09/09/2020 12:00:00 SA
It is hard to find a company with integrity and honesty, and does quality professional work. They don't try to sell you what you don't need, and they go the extra mile to help. Professional Plumbing is that company. I highly recommend them, and I will definitely use them again. I would give them 10 stars if I could.
We had a leak at the water main line, and Chris from Professional Plumbing came out and gave us an estimate. Chris noticed there was also a leak that was on the city's side that had to be repaired first. I had two other plumbers come out for estimates, and they did not even notice that problem. Chris' estimate also beat out the other estimates.
Chris advised us to call the city to have them come out and fix their end of the water meter main line. He also offered to comeback and fix the problem the same day, if the city could come out and fix the problem within the next few hours.
We decided to have Chris fix the problem, and he kept in touch with us. Chris came back just as the city services finished fixing the shutoff valve on the city side. He completed the repair, and did excellent work, and used high qualify materials.
Chris also check the water pressure, and let us know that it was too high. He suggested we get that fixed because it could do damage.
We have a home warranty, so we called them for the water pressure repair. The plumber they sent out said we need to pay an extra $250, because they needed to do repipping to install the new water pressure regulator.. That didn't sound right to me, so I called Chris. Chris said he thought it was a double union, and did not need repiping, and asked me to send him pictures to be sure. I did, and he confirmed that it was double union, and the repiping was not need. I contacted the warranty company, and they said I would need an email from Chris stating why it was not needed, otherwise I would have to pay their plumber the extra $250.
I contacted Chris, and he said he would send me the email about the double union, and no need for repiping, and that the replacement part is readily available.
Thank you so much for all your help Chris!
Dave F.
06/09/2020 12:00:00 SA
Knowledgeable, honest and decent prices. I definitely recommend this business and will be using their services again when needed.
Tina P.
10/11/2020 12:00:00 SA
Chris was so efficient, very nice, and on time. He came to fix a shower leak for us yesterday and did a great job for a very fair price. We plan to use them again whenever we have plumbing issues. We highly recommend them! We had been using another company but realized that we were being overcharged by quite a bit. Professional Plumbing are honest and they don't try to charge you more than is reasonable. Thank you so much!
Shout out to Chris! I owed him a five star review. He is the best in the area! Plumbing problem is very time-sensitive, you need someone to come take care of it right away when it happens. Chris was very fast, he replied the request within an hour, came the next day, evaluated thoroughly, quoted fairly, squeezed in my project, and fixed it on Saturday morning when me and my mom went for grocery. Professional, neat, friendly, thank you, Chris and your team!
Christopher D.
09/12/2020 12:00:00 SA
I needed my water heater replaced (which was not up to code from the previous owner) and Chris and Tim came out and assessed the problem, gave me a few potential avenues to explore in order to fix it and get it up to code and then did exceptional work. When the tech from SoCal gas came back out to check the work he said he could tell whoever installed this knew what they were doing.
Chris and Tim have set the standard for any future contractor or professional I hire. Chris is very personable and you can tell he gives a damn about his work and his reputation.
Its so refreshing to see someone who cares so much about their work and their customers' satisfaction. Keep up the good work!
Kosoma J.
11/10/2020 12:00:00 SA
Great company and very punctual! I read all the great reviews which I decided to go with this company and they were able to come out the day after I have requested the day before, Chris and another gentleman which I was not able to get his name def did not try to up sale you and was very honest, they were able to get my issue fixed, I highly recommend ! Thank you !
Jim B.
02/04/2020 12:00:00 SA
We bought a 1923 craftsman house in Riverside's Wood Streets from a house flipper. While cosmetically great, the house had some serious issues, one of them being the plumbing. I spoke to a number of plumbers before going with Chris and I was glad I did! He is a true professional that takes pride in his work and doesn't gouge you with the cost. In the end, he installed a new whole house filtration system, put in a new main line from the meter at the street, replaced a bunch of old corroding galvanized and copper combined with some newer pex pipe the house flipper installed under the house, ran a new line to our detached garage for the washer and a new garage sink. We even had him install the same whole house filtration system in our son's new condo in OC. Chris was AMAZING!!!
Sean H.
10/04/2019 12:00:00 SA
A previous plumber, when installing our new water softener arranged the pipes so that soft water was going into our irrigation, which is not great for the plants. I reached out to several plumbers to help re-install the pipes so that soft water was entering our home, but un-softened water was going into the irrigation lines. Chris responded quickly to my request, and after looking at a picture of the area was able to give me a quote over the phone and arranged an appointment on the same day.
He arrived on time and did an excellent job and re-arranging the pipes the way I needed them. He also was very open to explaining what he was going to do and why he did it, as well as giving me suggestions on how to maintain the setup I had. Chris and Professional Plumbing will be the first people I call when I'm having other plumbing issues.
James E.
11/05/2021 12:00:00 SA
Professional Plumbers saved my day!! My water heater completely died at 1:30pm on a Friday. I called Professional Plumbing right away hoping they could come out same day and replace my water heater. I was extremely happy when I was told they would not only be out same day BUT they would be out within the hour and would call me with an ETA. About 15 minutes after I hung up, I received a call from Chris who said he would be at my house in 15 min. Chris arrived on time, was super cool, explained what needed to be done and got to work right away. By 4:45pm I had a brand new American made reliable water heater installed. Unbelievable!!!
If you have ever had a water heater go out you can appreciate this excellent customer service. My family and I cannot thank Chris and the entire team at Professional Plumbers enough for their prompt, professional and honest customer service. You have gained a life long customer. Thank you for helping us out of a bind!!
We needed to replace our leaking water heater in the garage which is pretty standard. I liked that Chris responded quickly with a quote up front, whereas everyone else required a home visit before quoting a price. In the end, we decided to go with a different water heater. Chris was fine with that and gave us a price on installation. He arrived on time. Was very friendly, upfront and professional.
Chris was at my house again on another job checking a gas leak and installing valves. He did an awesome job-- fast, friendly and fair. I highly recommend Professional Plumbing!
Chris and his son were very responsive to my needs. I requested a quote and they got back to me in minutes and were at my door in a couple hours. I am sure they could have came sooner too which is even more impressive!
They came to my door and had covers for their boots which I didn't mind if they had on or not but they insisted.
They diagnosed my issue and went to work. Were in and out in about 45 minutes. They communicated everything they were doing and left me confident that the issue was fixed. Part they used for the repair also came with a warranty which was nice!
Great customer service, fast work and an amazing team!
Thank you for the speedy repair!
My mothers bathroom flooded on a Sunday, Father's day. My mom
lives alone and we had to turn the water off. Their emergency call cost went toward the repair. Chris was out in an hour and took his time to explain what was happening and how he needed to fix it . This is the best plumbing company I've ever used. Fair, trustworthy, and high quality work.
Amanda H.
07/07/2019 12:00:00 SA
I had a supply line to my water heater burst and called professional plumbing to come out right away. Chris was the plumber that showed up and was awesome! He was very professional and pointed me in the right direction when it comes to what to do next. He went above and beyond and was so professional and easy to work with! I cannot reccomend him enough! I've never had such a great experience dealing with this type of work, I have already recommended them to a couple of people and will 100% use them for future projects!
Peter B.
04/01/2020 12:00:00 SA
Called Chris for a kitchen sink and faucet replacement. His price quote was very fair. He showed up on time and was very professional
Great work quality and actually helped me with another issue that I had with my bathroom
Definitely recommend and will be calling for all
My future plumbing needs
Shana L.
02/10/2023 12:00:00 SA
My shower faucet broke last night and water would not stop coming out. I could not get anyone to come out and the earliest I could get someone to come was the next morning. Which worked in my favor. I was able to do my research, check licenses, insurance, and reviews. First thing in the morning I called and unfortunately had to wake Liz up. She set the appointment up with Tim for 8:30am. Tim called before he arrived and asked what the problem was. There is a charge for the initial diagnosis. After checking the problem, he explained to me the problem and quoted me a price for labor, parts which also included the initial diagnosis charge. Seemed a bit pricey, but I would rather pay for peace of mind. Tim wore booties inside my house and he even unclogged my drains. Would definitely use again!
Chris and his tech did an amazing job repairing a leak in my house, I highly recommend this company for all your plumbing needs.
Great service from beginning to end. They were on time, effective in communicating the problem and quick to take action to resolve our pvc leak underground our grass irrigation system. Chris Kirsten is a great professional and would gladly work with him and professional plumbing in the future. Hope not to see any issues though! Knock on wood! Haha
Chris was available to help me out in an emergency! He arrived on time and was super friendly and professional. I would definitely hire and recommend Professional Plumbing if ever needed in the future.
Kathy H
Jason G.
11/11/2019 12:00:00 SA
Great customer service I requested a quote chris got back to me within minutes with a great price and performed the work in the same day
Professional Plumbing was great! Chris responded immediately and was able to squeeze in time to come look at my problem. Chris not only helped to solve my problem but also helped educate me on some things I didn't know. I would highly recommend them for your plumbing needs. Very friendly and professional
Robert H.
02/12/2022 12:00:00 SA
I had a shower that would not turn off and their plumber/Chris showed up promptly, explained the issue, replaced a valve assembly, and it works perfectly. And the price for emergency service was reasonable.
Professional. Prompt. Great Service. Replaced our old leaking toilet with a brand new one. Will use their services again in future.
J C.
04/08/2023 12:00:00 SA
FAIR, FRIENDLY AND RESPONSIVE. Tim saved us today! First time homeowners so we're new to having unexpected emergencies. While having a family gathering for Easter today we noticed water flowing from the bathroom. Went outside and water was flowing from beneath the house too! Didn't have a clue what to do. Called Professional Plumbing and Tim was at the house within an hour. He diagnosed the problem quickly, (clogged sewer pipes), and had it fixed in no time. HIGHLY RECOMMEND!
I had another hot water under floor leak develop at my home. I called Professional Plumbing and got an appointment for the next morning. The customer service treatment I received was noteworthy. I was given multiple options for how the leak could be repaired. One to deal with the immediate need and another for long term. The cost quotes were reasonable and clearly described. The repair operation was completed in a timely manner and the technician even made corrective adjustments to the flooring patch work done during a previous leak repair by a different plumbing company. I strongly recommend Professional Plumbing for your plumbing needs.
Marney P.
03/02/2020 12:00:00 SA
After a bad start last week with another plumbing company, Professional Plumbing IE was a breath of fresh air. Chris was early, gave me a quote and additional recommendations (that we went with) and finished fixing the leaks and clean up in good time. Will now be our 'go to' plumbing company from now on. Thank you for your expertise and fairness after the bad experience last week!
It's said professional but customer service is not, I called to see if I can get an estimate or someone can come out to my home ASAP the lady that answer sounded like if you make an appointment we can come out we're too busy to ask question regarding the emergency
spoke with Chris who gave me a fair estimate over the phone and came out and got the work done 2 days later. Did the job for a total of $800 and finished in two hours when i had another local plumber quote me $2650 and telling me the job would take 2 days...
Jim S.
07/04/2019 12:00:00 SA
I am giving Chris from Professional Plumbing my highest possible recommendation. I have been giving his card to all of our friends and family. I needed a simple job done (disconnecting one unused pipe from my gas meter). I used the yelp get a quote tool and received three responses. Professional Plumbing was the first to reply, and gave me a firm quote through the App. They agreed it looked like a simple job and based their quote on their minimum charge for a service call (I sent a detailed description of what I needed along with pictures in my quote request). The quote was reasonable ($100), but I decided to wait for the others and see if I could beat the price because I knew it would be a 20-30 min job tops. Neither of the other responses I got would give me a price based on my detailed description. One company sent a plumber out to see it with his own eyes before they would give me a price. Ok, fine, but after calling the office to talk it over it's the boss they quoted me $375! And that was AFTER my senior discount. Needless to say, I told them no and even showed them the $100 quote I already received. They dropped to to $200 but wouldn't go any lower (even after agreeing it would take less than 30 min to do the job). The third and last response I received asked for a lot more information (fine), but ultimately gave me a quote of $795! These other guys (not Chris or Professional Plumbing) are why plumbers get a bad name!! So I called Professional Plumbing back (the first and least expensive response). Chris showed up on time, was very pleasant, professional, quick and courteous. Once he saw the job and how simple it was he even asked me if I knew about their online coupon to try and help me save more money (the office had already given me the coupon rate with the original quote unknown to him - and without it being a military/ senior discount). As expected, the job took about 15 min, and Chris even stated that's about as easy as any plumbing job could get. After hearing his unsolicited comment I couldn't resist telling him about my other quotes at $375 & $795. I could see him feeling embarrassed for his profession and the way the other companies tried to gouge me with those prices. Those other companies should be ashamed of themselves! Next time I'm saving myself the time and aggravation by just calling Chris at Professional Plumbing first. I highly recommend others do the same. And, incase you are wondering, I have no connection to Professional plumbing or any of their employees other than being a VERY satisfied customer.
Chris is very responsive to messages and quotes. I sent a quote request after work hours and within a few hours, received a response from him. I had a leak coming from my main line near the meter. it was an emergency service and unfortunately he was booked solid. I wasn't able to wait so I did it myself. He has reasonable prices and I would have gone with him if it wasn't an emergency and I had time to wait. No fault on his part. He must be great at what he does. I will be contacting him in the future when I have plumbing issues.
Gary L.
07/02/2022 12:00:00 SA
I have to call them back for what I thought was a back job. Chris came promptly even I didn't give them 5 stars last time and discovered there was no issue with their previous job and the leak was just moisture from condensation. Chris explained throughly the issue that was not really an issue and didn't charge me even it was not a back job. They take care of their customers! I will use them again.
Darrel P.
08/03/2021 12:00:00 SA
Chris has done two plumbing projects for me. Both times he has been on-time and very knowledgeable. Quality workmanship and fair price is not very common these days. Chris excels at both. Give him a call, you won't be disappointed.
Hands down the best customer service we have ever received in the 7 years of being in my home. I sent professional Plumbing a message and got a response within 10 minutes, Chris came out to assess my fire pit to see if I could get a bigger flame from it, he showed up on time and dig up the pit down to the gas lines and in 95 degree heat, he even went ahead and checked the gas levels without asking for a payment, he went above and beyond to figure my fire pit issue and only ended up charging me for an hour worth of work, though he couldn't get the pit to the level we wanted he did clean out the gas lines which gave a little bit of a larger flame and told me my options on getting the pit where I might want it. About a week after coming out to work on my fire pit I had to give him a call because there was not hot water do to the pilot going out, he came out same day and ran test and found there was nothing wrong with the water heater we just had to much clutter (recycles) around the water heater and need to give it some air so the heater could flow freely, when he could've easily charged us for coming out to run the testing he didn't charge for anything and said no it all about customer service. He didn't take advantage of the situation just to make a buck, he even gave recommendations on going tankless in the future and advice on hard water in our area. He was honest and very sincere about his work and goes above and beyond for his customers. I'd recommend this company to anyone in need of a plumber.
Jason B.
06/01/2021 12:00:00 SA
Chris was amazing. He helped us with a difficult water heater problem. Will definitely use again.
Varinia R.
04/06/2021 12:00:00 SA
My burner had gone out on my water heater. I messaged Professional Plumbing that night and got a response within the hour that someone could come the following day. Tim told me I should check on the warranty to see if I can get the burner for free. So I called the company and was able to get the part and had Tim come back a couple days later to install it. He also flushed my water heater and was done within an hour. I'm very happy with the fast, friendly customer service and will definitely use them again in the future.
Inexpensive services and was able to come out a couple hours after I called them. Friendly and punctual. Would recommend to others.
Katrina E.
01/09/2021 12:00:00 SA
If you are looking for someone honest, punctual, knowledgeable, and friendly then contact Professional Plumbing! We highly recommend them. We will definitely be using them for all our future plumbing issues. Our water heater needed to be replaced, so I called Chris. He immediately returned my call and was able to complete the job within the same week. After initially dealing with our home warranty company, we decided to go with Chris because we trusted him (he serviced our house in March of 2020). We are so glad we chose him instead of the plumber our home warranty company sent out. Thank you Chris!
Invoice # IE 10891
1/9/21
Chris was very friendly, courteous, and informative. He wore shoe covers upon entering the house, and got the job done quickly. He was thorough in testing and making sure everything was 100%. His price was very fair. From how he dresses to the things he shared, you can tell that he's proud of his craft and is a true professional. We will be calling Chris from now on for our plumbing needs.
Professional Plumbing deserve more than 5 stars on yelp. Our experience with this company has been great from beginning to end. Chris is upfront, honest, and very professional. He gave us a reasonable price to install an undermount sink and he took his time to provide quality work. I highly recommend this company. I would definitely use this company again for all of our plumbing needs.
I cannot say enough about Chris and Professional Plumbing Inc. I requested a quote via yelp, and from Chris' first response, I found him to be informative, knowledgeable, and very honest. I sent pics of what I felt needed to be done for a tub to shower remodel, and Chris took the time to answer every question I had. He arrived when he said he would, assessed the situation and provided a solid set of options for me to decide on. Once I had decided on the route I wanted to take, Chris returned to my house and started working. Talk about Customer Service (a lost skill these days) Chris was very thoughtful and made sure to clean his feet upon entering the house and before leaving the bathroom, and treated my family and I very courteously. His work is very clean and he took the time to explain what he did and why he did it. Chris is a true craftsman. And yes, I sat and watched everything he did... it was like taking a class. Very informative, interesting, and like watching a true professional at his craft.
Expert level plumbing, Customer Service, and Competitive pricing!!!! I have definitely found my go to plumber!
We have had the pleasure of working with Chris on a few projects on our home as we underwent a kitchen and bath remodel. His responsiveness, expertise and professionalism are outstanding. He is courteous, ethical, punctual and provides fair rates. He comes fully prepared in a well-equipped truck and leaves the job site tidy and neat. He is attentive and detailed. Once we met him, we are not going anywhere else. With him we know our projects are in the best hands and he has our highest recommendation and trust. Did I mention that he taught plumbing school?
Lisa N.
02/01/2020 12:00:00 SA
On time, communicative, efficient, fix all problems! We definitely recommend professional plumbing!
Arthur g.
02/08/2022 12:00:00 SA
Kitchen sink was clogged Tim and Chris used snake 6 time to clean it out, used camera to see what was going on and never gave up until it was cleaned!
Chris and Tim did a fantastic job! I would highly recommend them!
Stacy V.
09/02/2020 12:00:00 SA
Chris is amazing! Fixed our water heater problem quickly and saved us a lot of money. He was even able to come earlier than the time originally quoted. Super nice and very professional!
I had some leaking faucets that were not huge but enough that I had to turn the water off to the house. Chris was out to my house in less than a half hour and fixed everything very efficiently. He also took the time to look at a few other issues and give me recommendations for the future. This company is very friendly, efficient and professional. I would highly recommend using them and I will definitely be using them in the future.
We have used Professional Plumbing IE several times and I can't tell you enough how much we appreciate Chris! He's approachable, HONEST and cares about his customers! Just an all around amazing guy. We need more of him in our lives. So glad he's training his son Spencer to be in the business also. If we ever move I would seriously pay for him to come and wouldn't ever use anyone else. Thank you Chris!!!
p.s. He changed our water heater, fixed a slab leak and changed all the valves in the sinks and toilets!
I contacted Chris through Yelp to get a quote on several repairs and upgrades. His pricing was reasonable, he made excellent recommendations, he was on time and communicative, and the work was great. Chris is very knowledgeable and honest, he used booties before walking in the house and he was neat and clean. I would highly recommend him.
Kiki T.
02/09/2021 12:00:00 SA
Highly recommend! Our kitchen faucet broke and we contacted Professional Plumbing for a quote. They were able to send someone out within the hour. They let us know when they were on their way, arrived with a mask and booties, looked at problem, gave a quote (seemed very reasonable), and repaired it on the spot. The plumber was courteous and worked quickly and cleanly. I could not be more pleased with the service and will definitely use them again in the future.
All around great experience. Professional, courteous, on time and very fair on pricing. Will definitely be my first call going forward for all plumbing needs.
Chris is great！Very patient and professional ！Ｉ will introduce him to my friend! Thank you Chris
Chris gave a very reasonable quote and showed up on time.
I was impressed with the time it took him to do the work and how clean he left the area where he worked. Much better than other plumbers that have done work for me in the past. I will definitely recommend him to anyone who needs work done and would not hesitate to hire him again to do future jobs.
Victoria N.
12/08/2019 12:00:00 SA
Our water heater has been broken for over a week needing the thermocouple to be replaced. While we already had the parts, every plumber that came out would try to give us a run around for replacing the entire heater. Chris responded promptly and gave me an exact quote for the work I wanted and needed done. Throughout the process he was very friendly, while also going above and beyond to explain everything he was doing which only increased my belief that I put trust in the right person. After moving to Corona, it's been hard finding the right people for the work we need but Chris' card is going onto our fridge for all future plumbing repairs and installations we need, including when we really do need a new water heater installation. Thanks to him for coming out and getting our hot water going again!
These guys have 5 stars for a reason. Very genuine, friendly, considerate and knowledgeable. They were at my house for a free estimate on a gas line reroute and I ended up having a Slab leak as they were getting ready to leave. It was as if it was truly meant to be. They gladly stuck around to detect and cap the leak and came back a couple days later for the reroute. I would have them come back in a heartbeat and recommend them to anyone needing plumbing help.
I called Chris today for an estimate and he gave me some advise on how to fix my small plumbing problem. An hour later I was able to cap off two 1 water pipes on the main line from the street without getting my hands dirty.
Professional Plumbing is now our NEW official plumbing company.
Thanks Chris for the help.
Over the years I have used Yelp reviews as a guide when needing services. So when I went looking for a plumber to install a water filter, after reading the reviews here I was looking forward to Professional Plumbers doing the needed work. Chris came out, gave us a very reasonable quote and did the job immediately. 100% professional, clean and friendly. This company is everything the reviews suggested. If you need plumbing work done, this is your go to company.
Sarah S.
03/09/2020 12:00:00 SA
We had a clogged kitchen sink but NO MORE! Chris K. came out on the same day, was here for just 1 hour, and everything was back in working order. Price was excellent too! Thank you for the great customer service, quick response, and overall just knowing your stuff! We will definitely be calling them again for future plumbing needs.
Had a plumbing issue Friday night which required me to shut off the water to the house. Fortunately Chris with professional plumbing was able to offer a appt late morning the next day. He was early, fixed the issue much faster than expected, professional and provided valuable information in regards to my plumbing set up. I recommend Chris and his team and will be a returning customer or any future plumbing issues!
Honest, reliable and knowledgeable. They do what they quoted. Tim helped us get to the root cause of the clog and installed two TOTO toilets. What impressed me was that even after lifting 4 toilets and heavy work he still has positive attitude. Highly higly recommend this company.
Jacquelyn C.
12/10/2019 12:00:00 SA
Chris did an exceptional job! He responded to me quickly on yelp, gave me an accurate quote over the phone, he was punctual, and was able to complete the work in no time! Nothing in life is perfect and he did run into some unexpected plumbing problems but was fair in additional pricing and was upfront before he continued working. I recommend him for any of your plumbing needs. He's honest and reliable which is always a plus in my book!
Jose D.
11/06/2019 12:00:00 SA
Chris was great and reasonable, he gave me different options that went along with my budget. There was no pressure from him to get his services, he said I can get a few and he wouldn't mind. In the end I chose him for his budget friendly approach and great work he did. He replaced the ball valve and put in a PVC adapter so that the leaking would stop. Came with a one year warranty, good to know, that just tells you that they stand behind their work.
Fast, Honest, and reliable
Took care of our issue
Came in under estimate and didn't try to sell me anything I didn't need
John G.
09/08/2022 12:00:00 SA
This is my 4th Job with this company all couldn't be better. Tim came over for jobs involving bathtub leaking and toilet problems and Chris just installed a new water heater, replacing our defective one. I highly recommend them.
My second time using them. Had the same gentleman help me out, Their response time and workmanship are outstanding. Thanks again!
We had a mishap, and actually broke the tank to the toilet in our downstairs bathroom on Saturday evening. I called several plumbers and left messages, Professional actually answered the phone and she gave me a rough estimate, and had the technician (Chris) call me. He helped me to work out the most economical way to get it replaced. He showed up on time, was very professional, quick and efficient. He had the old toilet out and the new one installed in no time flat. Chris was outstanding! When he left, you couldn't tell there had been a problem as he cleaned everything up and hauled the old toilet away. The price was extremely reasonable, it was exactly as we had discussed over the phone. Nothing added and no surprises.
I plan on calling them for some additional work when the virus situation is over.
I want to thank CHRIS and the Professional Plumbing Inc team. My water heater went out and they were here to fix it within two hours of calling. Chris got the job done and we are one happy family cause we got our water back. THANK YOU CHRIS!!
Christy M.
12/04/2019 12:00:00 SA
Quick response time, quick repair time, professional, thorough, clean and reasonably priced. I would definitely recommend Chris and Professional Plumbing.
Chris was great. I love his professionalism and honesty. I offered to pay him for his time and his advice since we didn't need to fix anything after all, but he said it's not necessary. Now I have a go to plumber for my house.
I messaged them for a quote to repair/replace a tankless water heater, and Chris replied promptly. He gave me quote and was at my house at the agreed time. He took care of everything, from calling the company to see if it was still under warranty to taking the old unit in and bringing and installing the new one. He was respectful and very easy to talk to. I will 100% use this company again and i highly recommend them to anyone. The service is great, he was in by 10am and i had a new unit in by like 1pm and at a fair price.
I want to give a huge shout out to Chris K. I was having a tough week already my mom had passed away, so I was having a bit of a pity party for myself.
I was working from my home office and I realized my floor was wet. I thought I may have spilled something so I wiped it up with a towel, but a few moments later it was wet again. I called Professional Plumbing it was after hours and I received a prompt call back from Chris K. He was extremely patient with me as I explained the situation. He told me if I wanted he could come over in an hour or so. I told him we could wait till the morning. He sent me a message and said he was available about a half hour early.
When he arrived he was polite and And courteous. He definitely knew what he was talking about. He was able to locate the leak and stop it. He is going to come back and reroute the water line. I was so grateful I I have only lost use to my ice maker on my fridge and water to one of the 2 sinks in my master bedroom.
As an added bonus the cost was much lower than I had anticipated.
If you need an amazing plumber you need to call them. I couldn't not recommend them enough.
Joel N.
Call at noon on 9/16, price range was given by the phone.
estimate time of between 3 to 5 pm on the same day.
Chris came out early to check the drain at 2:30 pm.
Job completed around 4 pm.
Price was reasonable and service was excellent.
Will definitely use Professional Plumbing again.
I have found my plumber for life! Chris was amazing. After a less than stellar experience with the plumber that my contractor used, I was determined to find someone who could actually take care of my problem. We had a clogged toilet that the previous plumber basically gave up on. Chris came in with all of the PROPER equipment. He was able to easily take care of the problem. Best of all, he took his time and I never felt like he was rushing to just get the job done. Personable, easy to talk to. Long story short, Chris will be the ONLY plumber I will call from now on! Thank you!!
Eugene A.
06/10/2022 12:00:00 SA
Chris came to our home to install my Water Filter/softener system. He is friendly, the ultimate professional. He very knowledgeable and help me with all my needs. Very clean detailed installation. He even gave us excellent advice on other items we're looking to have done. Professional Plumbing is a amazing company TOPSHELF !
We highly recommend calling them for any plumbing needs.
Thank you again Chris
Great service. Plumber was on time and professional. I really enjoyed their expertise and service.
After reading the Yelp reviews I decided to call Professional Plumbing for my clogged toilet and shower in my master bedroom. I called and Liz answered and took my info down and gave me a time frame on when Chris (plumber) would be calling me back. It was well within the time frame and he told me he would be at my house within 30 minutes. I was at work so my adult son opened the door for Chris who then after inspecting my restroom he called me and gave me an estimate which was reasonable and fair. An hour later Chris calls me and tells me he already unclogged my restroom and replaced the wax ring as well. I highly recommend Professional Plumbing!!!
We had several plumbing issues, so I gave them a call along with other local plumbers, they didn't charge me for coming up to give me an estimate, and they were the most reasonable.
I met Chris who is very professional, knowledgeable, and came on time. He was very detail oriented and made sure the job was done right and left the place very clean when was done.
We are very pleased that we hired this company, and will definitely recommend them and call them for future problem.
Thank you
Jaclyn T.
01/06/2023 12:00:00 SA
Christmas Eve morning our toilet would not stop running. I was able to turn it off; but I had over 30 family members coming over that night. Professional plumbing came over last minute and replaced the pieces that were needed to be replaced. Thank you so much.
Jonathan T.
02/08/2020 12:00:00 SA
I requested a quote here on Yelp about a slow draining sink that finally just clogged up, Chris replied with a quote right away. Made an appointment for the afternoon, he was actually able to make it a couple hours earlier. FRIENDLY, PROFESSIONAL, AND COURTEOUS - got on the job. Got it cleared within an hour, eazy peazy lemon squeezy. My go to plumber now. EXCELLENT SERVICE. Thanks Chris.
I discovered the water leak in the crawl space under my Wood Streets house at (of course) 10:30 pm on a Friday night. I turned off the water and figured my weekend was a wash. Early Saturday morning I called several plumbers, none of which were available. I then called Professional Plumbing and they said Chris could come out about 3:00 pm. Wonderful! Long story short, Chris rescued my weekend. He came EARLY (after calling to see it was ok), and had the leak under the house repaired in a quickness. He even gave me the piece of copper pipe that had the pinhole leak in it (it was literally the size of a pinhole). Chris was great. A real professional who takes pride in and enjoys his job. I absolutely recommend him and Professional Plumbing.
I am extremely satisfied with the work performed by Professional Plumbing. I would hire them again in a heartbeat. Chris is super friendly and honest. He came out on a free quote request and ended up doing the work right then and there and was out in about an hour. I had a cold water slab leak. The repair company that was recommended by my home owner's insurance wanted $2475. Chris did it for $200!!! How can you beat. The work the other company wanted was not necessary. Chris said all i needed to do was cap the pipe so he cut a hole in the wall and that was that. He was honest about not needing costly repairs. My situation was lucky in that my leaking pipe lead to the hose outside. I don't need to use that hose so i didn't opt for the reroute at this time. The leak caused my family room to be soaked in water. Even if I had chosen to do the reroute, it would have been waaaaaaaaay under the $2475. I will definitely call him out again if we end up needing to use that hose bib in the future. Highly recommended!
Chris was amazing. Very informative in his messages and more so on site. Reasonable price and good professional work. He is my goto guy now.
Tim J.
07/12/2021 12:00:00 SA
Great business! The respond time was excellent! Chris came out, saw the issue and begin working. Great man who does and explains every aspect of the work he is doing. Great Company and again, great man. Thanks Chris!!
Chris came out here and reinstalled our garbage disposal correctly. He also installed the air gap and did all this while being professional and fast. Thanks for your hard work and we will use you in the future.
Our kitchen garbage disposal was plugged on a Sunday night which was distressing. We called Professional Plumbing and Chris the plumber, who by the way is the nicest, most professional plumber we've ever had called and had our sink fixed within hours on Monday morning. Having a plumbing issue is stressful but it helps when you get a plumber who comes in and fixes your issue quickly and efficiently with a smile.
Thank you Chris...this family appreciates you very much.
Chris is a fantastic plumber! We had discovered a few big issues with our plumbing during our first year as home owners, but the plumbers through our home warranty company were unable to fix these problems. After our warranty expired, we were doing an earthquake retrofit and the company discovered a leak under our kitchen. Through Yelp, we were able to connect with Chris. He responded quickly, fixed the leak, added a new cleanout, and advised us on a few other needed repairs, all for a good price. We're so glad to have found a great plumber and cannot recommend Professional Plumbing enough!
Jordan P.
08/01/2021 12:00:00 SA
Snapped our shower head at a section of the pipe inside of the wall. Chris was very professional and friendly. He was able to fix the pipe quickly and at a price which beat many other plumbers in the area. Will definitely keep Professional Plumbing in mind when I need service again. I highly recommend.
Dao Xi G.
04/12/2022 12:00:00 SA
Left message for service on Saturday, got call back the following Monday scheduled checkup the next day morning. Tim the tech came on time get the problem fixed fast and reasonable price! Five stars work! Well done!!!
Chris is very upfront, honest and straight up. He tries to help the customer to get the best value for their money. He is very skilled and knowledgeable in plumbing work.
Laurie T.
01/06/2020 12:00:00 SA
Chris responded quickly and went above and beyond to locate and resolve our septic drain line break. Thank you!
Nice to find a plumber with the equipment to clear a 120' line, and has the camera equipment and the expertise to diagnose and repair more complex problems.
Reasonably priced too!
Paul Y.
05/07/2022 12:00:00 SA
My water heater stopped working this past week, found Chris on yelp based on reviews, he very helpful and knowledgeable , he answered all my questions, gave me tips and options, wasn't pushy. At the end he solved my problem and now my water heater is working again, we will definitely be using him again, thanks Chris for helping us!
Joanna B.
10/01/2019 12:00:00 SA
Chris responded quickly and gave me a great deal. Very reasonable prices and high quality work. He is patient and persistent. I contacted him by yelp and he answered my spontaneous questions very quickly over the span of a month! I appreciate his quick responses and the fact he actually gave me a quote just by showing him pictures of the work needed. I feel we developed a nice trusting professional rapport and I will be using his services again when needed.
We recently had a wax ring replaced. Tim gave me the price before setting up the appointment. He called 30 minbefore he was enroute which was at the appointment time. Repair was completed quickly and at the agreed price.
Chris was the plumber who came to our house to install a couple of new faucets and to repair another that was dripping. The installation and repair were performed quickly, seamlessly, and at a reasonable price. We are planning to replace a couple of old kitchen faucets and we are planning to have Chris come back for that next Job.
Best plumber ever! I interviewed 5 plumbers before I came across this gem! Completely honest and upfront with issue and estimate. No hidden fees or suggestions that didn't make sense. Gave a free estimate. Came out within one day to repair my cracked drain and pipe after we confirmed we wanted to use their services. Work was completed quickly and efficiently. Will recommend this place to everyone I know. And will definitely use again in the future if needed. Thanks Chris! Not only fixed the problem but now I have peace of mind which is worth so much more! Many thanks!!
The lady who answers this phone line, Liz, is really really unprofessional. Both my husband and I have called and she is just so rude and has zero customer service. Really off putting enough to not want services
We've been having some problems at home with drains, water leakage and such; other plumbers have charged us quite a bit for things they've fixed and went wrong again so we were looking for an honest plumbing company that would do the right thing and not overcharge or say we needed something we didn't. We highly recommend Professional Plumbing for their service and particularly the experienced and honest person that came to service our home! His name is Chris Kirsten and he is the company's Senior Service Technician. He was knowledgeable, took his time to find the root of the problem and gave us advice and options to keep our plumbing working properly. Awesome guy and we are happy customers! We are
Calling on him whenever the need arises and so should you. You won't regret it!
Not sure why there are so many 5 stars. Long story short, the service was ok, but they were trying to charge me more.
We had Professional Plumbing out to replace the valve in our master bath. Chris came on time and completed the work in a timely and clean manner. He was very polite and professional. We soon had to have them come out for problem with a toilet. This time Tim came out to do the service. He too was very polite and professional. Again the work was done quickly and properly. Both times when calling the office, Liz was very helpful in scheduling the service. They have earned the name Professional in all ways.
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