Description
Pride Plumbing Services specializes in residential and commercial service and repair, 24-hour emergency service, remodels and tenant improvement. We take PRIDE in our superior work at a great price.
HISTORY
Established in 2005.
We are based in Redlands, CA and have been serving the Inland Empire and beyond since 2005.
ABOUT BUSINESS OWNER
Michael Littleton had a vision to run a professional plumbing company with top-notch customer service and treat every client like family. When he created Pride after 16 years in the industry, the mission of providing high-quality services with great customer service became a reality. Through a solid work ethic, unwavering integrity and genuine passion, the community around the Inland Empire area put their trust in Pride.
Pride will be the last plumbing company you have to call, guaranteed. Check out our services to see how we can help you today.
SERVICES
Emergency Services, Toilet Repair, Drain Cleaning, Faucet Repair, Gas Line Services, Toilet Installation, Drain Installation, Sink Installation, Gas Water Heater Installation, Tankless Water Heater Repair, Sewer Services, Pipe Repair, Water Heater Installation, Water Heater Repair, Faucet Installation, Pipe Installation, Bathtub & Shower Installation, Septic Tank Services, Backflow Services, Tankless Water Heater Installation, Leak Detection, Water Filter Services, ,
Reviews
There are few times when a repair goes down the way you plan. I called Pride 2 weeks before I needed them for an estimate to which they responded very quickly. They were the 4th co. to come out and inspect but Danny was the only one that spotted a critical point that the rest missed. That and the fact they were the only ones that gave me a realistic price won me over. The day of the repair they hit a snag. Totally stopped them in their tracks. Not my fault, not their fault. But it left it where they might have to dig a 100 ft ditch that no one had planned. But Danny made a few calls and help showed up and he was able to get done at the prices he quoted and that made me very happy. I even convinced my mail man to call them because he also was impressed with their ability. For the first time since I don't know when I don't feel had by my plumber. Couldn't be happier with Pride.
Thanks Guys!!
Had a water heater burst unexpectedly and Matt and Jermaine installed a tankless water heater and disposed of 2 water heaters for us!! We are sooooo happy and impressed on how fast and professional the work was done!!! Definitely recommend them!!! I have them on speed dial now... because they were willing to travel all the way to Green Valley Lake from Mentone...Thank you Pride Plumbing!!! 5 ...A++++ wish I could go higher!!!
Chris came and and replaced a root ridden pipe for us. Great service, super nice, very professional! Done so fast! Great customer service!
Jesse R.
07/12/2018 12:00:00 SA
Very responsive, explained everything up front, accommodated my schedule. Arrived on time and completed the job in the time promised. Removed and installed new water heater, very maticulus workmanship. I highly recommend this plumbing company.
Stephanie L.
07/08/2019 12:00:00 SA
Zion and Jesse came to replace the drain under our kitchen sink. They arrived on time, they were professional and very efficient. The job was completed in about an hour and the work was excellent. We are very happy with the service and we recommend them!
When my equipment arrived, again, it was easy to make the appointment and have the work done efficiently and in a friendly. Ericson came out the second and third time for the multiple projects I had. I also really appreciated that Ericson brought an apprentice the second time. Thats one of the best ways to get an inexperienced person trained with customers and exposed to how things get done.
J G.
02/04/2023 12:00:00 SA
Matt arrived early in the appointment window got right to work. Our problem had already been diagnosed during a previous plumbing visit, but the fix required a replacement shower fixture, pipe work and drywall work as well, so a follow up appointment for labor was required. He estimated the time to repair and was very straightforward reviewing the procedures and estimated cost. Since we already had the replacement parts, labor was the only cost.
Ultimately, the job took almost exactly as long as he estimated and everything is working properly again. Very satisfied with the high quality of labor & Matt was very professional and courteous throughout. We will absolutely be using them again for any future plumbing needs.
Martin Z.
12/10/2021 12:00:00 SA
Pride Plumbing was the only Plumbing Service provider that was able to service my property same day. Bill and his partner were quick to help get my dishwasher back in order. Bill was so thorough in explaining our issue and made sure he'd have our problem taken care of in no time. I'm so grateful for Pride Plumbing Services, and especially for their top tier professionalism. Bill even showed so much love to my three pooches and that meant the most. Thank you Pride Plumbing!
Our very trustworthy contractor and friend referred us to Pride Plumbing and we are so thankful he did. Pride was able to send us out someone the next day. Teddy came out today and was so, so kind and clearly knowledgeable. Not knowing how any of this stuff works, he explained things clearly to me and was very thorough, so I could understand. These kinds of things are essential for me when I have people work on things in my home. He made me feel confident in his work and as a new(er) homeowner, gave me great advice on how to keep my home plumbing running smoothly. He felt very trustworthy. I had a great experience today and will be requesting Teddy for future service and maintenance! Highly recommend Pride Plumbing and Teddy!!
Great job it's about time I find a quality plumber..... thank god I called 4 plumbing companies to come out and help me find my slab leak. Turns out it was in my walls it was dripping on a waste pipe and dripping to a crack in the concrete that made it look like a slab leak. What awesome professionals it only took 30min to fix and bam!!!! Happy wife happy life
I had to replace my shower faucet and Pride plumbing did a great job. They responded timely and were very professional. I would highly recommend them.
Kim T.
12/04/2022 12:00:00 SA
Great communication for appointments and technicians info prior to arrival. Helpful in trouble shooting, educating and professionalism in fixing the problem. Definitely recommending Matthew for any plumbing needs.
Zach was amazing. Timely, professional, reasonably priced. Would HIGHLY recommend. I will only use Pride plumbing from now on.
Stacey D.
10/01/2018 12:00:00 SA
I am a property manager in Riverside where I manage 60 sfr. I had an emergency backup at a property last Saturday and my regular plumber couldn't clear the line. I called 6 other plumbers from Yelp before I spoke to Pride. They went out to the property around 6:00 pm on a Saturday and within the hour had the line cleared. Their fee was less than anyone else around (for an emergency call) and the service was great. I will be using them again!
I want to thank Mike and Danny for their service. Pride Plumbing Services was great!
I had them relocate some water and gas lines when I remodeled my kitchen. I shopped around and got 3 quotes. Pride gave me the best price and their service was top notch as well. Everything went smoothly and my remodel came out exactly as I pictured it.
Five months later I called them for a faulty tankless water heater that was flooding the garage. I went to get in the shower and the water would not get warm, so I walked in the garage to check the water heater and sure enough the tankless water heater I had for only 4 years was flooding the garage. I called Pride Plumbing Services right away and they came out and gave me an assessment on the situation and a proposal for the work. I chose them again since they did a great job on the last plumbing project. Again, it was a flawless and smooth transaction. Im very happy with everything they have done for me.
I'm not one to post reviews, but I am a very thankful customer.
Staci E.
05/04/2020 12:00:00 SA
Jesse and Jacob were great. Very knowledgeable, friendly, and helpful as I made decisions on the work to be done. They completed the work quickly and made the process very easy for me.
M W.
03/10/2020 12:00:00 SA
We needed a water heater replacement. Originally called the Home Depot repair but canceled because of the plumber/repair company they contracted were scary! Horrible reviews on Yelp. So I found Pride Plumbing on Yelp and called... Very professional on the phone and also had same day service. Trevor and Ricky were great! Did an excellent job removing my old water heater and replaced with a new one and brought everything up to current code. Very nice guys! Thank you. I would definitely recommend the company and the two gentlemen that installed my new water heater.
Linda E.
02/02/2022 12:00:00 SA
Best plumber experience ever. Both ChrisTiedemen and Steven ?? we're so professional and polite. Such a great experience all around. I'll definitely recommend them to all my friends. A pleasure doing business with them and your company.
Richard F.
02/09/2016 12:00:00 SA
On Saturday, I discovered a gray water pipe from my kitchen sink was leaking under my house. I must've called six or eight different plumbing companies looking for some help, all of them were either disinterested, going home soon, too busy, or wanting to talk me into them coming on Monday. I finally looked on yelp and chose to call Pride Plumbing, my call was returned almost immediately and within a short time the owner himself came out crawled under my house diagnosed the problem and temporarily fixed it so I could have people over for Super Bowl Sunday. Bright and early Monday morning, as promised, Mike and Sponge (nickname) came out and worked diligently and repaired the problem. I can't thank them enough for their promptness, professionalism and great work. Call this company, you'll be glad you did.
Stephen Hill was a great help! Very responsive and friendly. Will use PRIDE again!!!!
PRIDE Plumbing did EXCEPTIONAL repiping work at my home. Specifically, Lead Technician Teddy and his team of Billy, Austin and Tyler were very professional, respectful of my property and performed quality work. Teddy kept me up to date with every step of the reroute repiping job and also had a crew to do the drywall and plastering of the affected areas. Everyone cleaned up after their work prior to leaving my property. I can't say enough about these individuals and the PRIDE they exhibited doing their job. I wish I could post pictures of the interior walls of the repipe work before it was covered. I unequivocally recommend this company to insurance companies and homeowners. You will get your money's worth with this company. Thank you PRIDE Plumbing for keeping me at ease during a stressful situation.
First off, they were very polite and responsive. They were able to come out next day. I've had a water heater that runs out of hot water fairly quickly, so I requested a quote to repair my unit if possible. The guy they sent out was very nice and we spoke over the phone (my wife was the only one home) about repair vs replace. I was quoted for both options and the prices were astronomical. $1,580 to repair the unit and add an expansion tank, and a whopping $2,889 to install a new unit. Keep in my mind this is only for a 40 gallon unit. A basic 38-40 gallon water heater should not set me back more than $600, so the mark up is either sky high, I was quoted for a more expensive unit than I need, or way too much labor was thrown in. I'm an estimator for a construction contractor myself, so naturally I asked around about what I should expect to pay for this work. Since this isn't an urgent job, I'll be buying a new water heater myself and having it installed by someone else. Again, very responsive company, and great communication, but the price was just way too high.
Sharon G.
09/12/2019 12:00:00 SA
Pride Plumbing Services is #1 on my list of service providers for my home. Their personal service and commitment to quality work is exceptional! We have needed their expertise on a number of occasions on an emergency basis, and they have come through for us in difficult situations, even on weekends, or in the middle of the night! Mike Littleton, the company's owner, is extremely knowledgeable and we cannot thank him enough for his assistance!
Donna B.
07/08/2019 12:00:00 SA
I had water pouring out of my dishwasher, and called Prime Plumbing after finding them on Yelp. The office manager assured me that someone would arrive as soon as possible. Stephen arrived, turned off the water, and wrote up a thorough report for my insurance claim, and contacted a company to dry out my soaked carpet and floor. I plan to make Prime Plumbing my prime plumbing company!
I needed a plumber to come and service my kitchen sink ASAP. Called these guys one time they immediately answered and were on my property within a couple hours the job was done the same day! Super happy with the turnaround and efficiency from this company!
Nicole K.
09/02/2019 12:00:00 SA
Came out last minute to help with a flood. Super courteous and fair. Will definitely use on our rentals in the future!
Markus P.
07/11/2023 12:00:00 SA
Matt and Trent came out today to unclog the drain behind our washing machine. Using their camera they were able to show me exactly where the problem was. They then used a high pressure wash system to clear the problem. They were also nice enough to send me the before and after videos so I could see the great job they did.
I think that this is the first time in 30 years this house has ever had the pipes cleaned and it was worth the $850. Thank you for the hard work gentleman!
Amy C.
08/08/2022 12:00:00 SA
Not only were they timely and and informative they provided the most professional service there is. Best plumbing company we have experienced and the technicians are trained to be the best. Very helpful with fixing our leak right away and educating us on how to save money and problems in the future. Highly highly recommend this company
Lana P.
04/07/2023 12:00:00 SA
Really honest company. They gave us a bid for a smell in the washer room. When they arrived and pulled out the washer they didn't think that was the problem after all. Gave us some alternatives to consider. Pretty amazing, considering we were an hour drive for them. I would use them again. Phone team also very communicative. Stephen was my rep.
Kyla M.
11/02/2020 12:00:00 SA
These guys had their work cut out for them with our plumbing issue but they went straight to work and didn't stop until the problem was resolved! Both gentlemen were polite, nice, professional, and wore masks throughout the entire encounter.
Bryan P.
01/03/2020 12:00:00 SA
We called Pride Plumbing Services to get a quote for replacing our garbage disposal. They sent a technician out one day sooner than any other plumber we called. Trevor showed up on time and was very helpful. We decided not use their service, but will definitely call them the next time we need a plumber.
Ricky from Pride Plumbing was friendly, knowledgeable, and did a great job. We've had only very good experiences with Pride Plumbing.
If you're in a Plumbing emergency or in need of good quality work. Pride Plumbing Service should be your first call. They respond quickly, assess the problem and let you know what is needed. They provided several options and prices. All I can say is Zion and Craig did an excellent job. Professional, Kind, responsive, and work hard to get the job done. I had an emergency with a main water break and Pride Plumbing Service took care of all of it. They replaced all plumbing with good quality plumbing products. Very Pleased. You will not regret calling Pride Plumbing Service I bet. Thanks, Zion and Craig.
Devon experience using pride plumbing. They sent the same rep, which was convenient. Great job on all of the work. Rep even checked the previous work and noticed something off. He replaced a regulator at no cost. Would highly recommend. Great services!
I do not recommend using this company. The plumbers that came out did NOT do a through check of the homes plumbing line location before the services started. They immediately began working and tied a new plumbing line into the wrong area, causing no running water in our home for OVER 24 hours!! The plumbers knew we had no running water and refused to work overtime or call another plumber out until more money was paid for an estimated service that was NOT needed to fix the initial mistake. The plumber promised to make a new work order the same night and contact both home owner and tenant to move forward but to no avail. He didn't even call the following morning, I had to call the office and request contact. The carelessness of these workers/ company is unbelievable. Leaving a mother and two small children without running water/ or bathroom is unacceptable. I will NEVER use this company again.
While I was in class out in Long Beach, I received a call from my mom's neighbor stating that my mom's garage was flooding and that water was pouring out onto the street. My mom lives in Grand Terrace and was not at home, so I had to drive out there to try to remedy this situation. I was feeling pretty anxious as we have had several issues with plumbing companies that performed less than satisfactory work. Since I am not from the area, my boyfriend suggested we look up some plumbers around the area who have had great reviews and feedback. This led us to Bryan Baumgarten at Prime Plumbing Services. We called pretty late in the afternoon so I was thinking at best someone would be able to come out the following day, which meant there would be no running water at the house. However, within about 45 minutes he was at the house. It is now the following day and the waterline is completely repaired and the cost was quite reasonable,more than fair and work is awesome! I now have him as my go to guy for any plumbing issues and have full faith he will do excellent work as proven today! Thank you Bryan so much! I am happy we found a great plumbing company!!! I highly recommend this company!!!!
Marisa ( A very satisfied customer!!! )
R C.
07/05/2022 12:00:00 SA
It's not often we call a plumber, so you research local companies and hope for the best. I found great comments for Pride Plumbing here on Yelp, and on Nextdoor. I called this morning, got an appointment for today, and I don't know how they could have done a better job, or been more courteous or professional. After contacting us with an ETA at our house during the scheduled time, Aidan showed up and went right to work with his diagnostic camera. He was both quick & thorough, gave us the confidence that we needed in visually locating the problem (that's half the battle), showed us the video from his scope/camera, and now the old offset pipe connection problem is solved, at a reasonable price. I have no reason to call anyone else in the future.
Use them a couple times. First time was over the Fourth of July weekend serious pinch lost water heater the night of. They were able to come out the next morning and install a tankless water heater for me. The only reason why they didn't come that night is because I did not want to be bothered with that. My second experience was I called first thing in the morning to have four toilets replaced and they had someone come out two hours later. Both jobs were professionally done with customer courtesy. I would definitely recommend them if you are looking for great service.
marleina f.
09/05/2023 12:00:00 SA
This company is very responsive and provided service at a short notice. Had the technician by the name of Danny and he was great! He communicated well about the problem I had. And explained everything in detail on how he could fix it. He was very personable and professional. I will be calling this company again if I come across any other plumbing problems.
Dan, Austin, and the rest of the team that worked on our sewer main issue and liner install did such amazing work, I can't recommend them enough!
They were there when they said they'd be there. They quoted a price and worked hard to make sure their service was worth the money and within that budget. Our plumbing situation threw a bunch of curve balls at all of us, but I never felt like I couldn't rely on their assessment or as if they were trying to sell us something we didn't need.
We were in panic mode, thinking we would have to take out a massive loan for a root that collapsed our sewer main in the middle of the street. Dan and Austin came in, scoped out the situation, knew exactly what we were facing and that they could handle it. In the end, they were 100% right and did in 20 minutes what other plumbers couldn't (or wouldn't) in multiple tries.
When our 100-year-old house needs more plumbing work, we know exactly who to call.
Mike sent his guy,Brian, out to our house in less than 30 minutes. He was very professional and nice. He was very patient with my hubby's explanation of what he tried to do to fix the leak. What a relief.
I called them based on their yelp reviews after having several slab leaks and horrible experience with another plumber. They came and gave me a final cost on the spot for a complete repipe instead of having to wait from the office like other places and haggling back and forth. I only wish I had called them sooner before I wasted 2k on another plumber who patched up the pin hole leaks only to have another leak a few weeks later.
They were able to do the job in 1 day and had another crew patch up drywall in another day.
I had some minor issues later but they came promptly to fix it. I just called them again 4 months later when I noticed a leak outside where they connected to my landscaping pipe and they came in next day to fix it with no arguments like other plumbers. So far so I'm satisfied with their customer service and work
I've tried them twice. They are great bureaucrats in figuring out just how much they should charge you. Usually, about twice what Payless4Plumbing charges. And they don't seem very competent otherwise, either. Good luck!
Deborah B.
05/08/2019 12:00:00 SA
I called for my kitchen sink had clogged the night before and a house cannot go long without the kitchen sink or dishwasher! Within 60 minutes of the call they were at my home and an hour from that my sink and dishwasher were unclogged and they were out the door. Thank you for your quick service for reasonable cost and efficiently performed. I will definitely use them again!
Our technician was Ericsen. Our upstairs supply hose busted overnight and flooded a large area upstairs and downstairs. Pride Plumbing Services scheduled a technician for us right away and communicated updates regularly until the tech showed up. Ericsen found the problem and explained the source of the problem. He checked other areas of our home and recommended/performed preventive maintenance repairs. Fast, friendly and professional services all the way around. Thank you, Ericsen and Pride Plumbing!
I had an emergency last week, ruptured main water line and dead water heater, and consulted Lowe's. Lowe's sent someone out for an estimate and advised me I would need other businesses to come out and address other issues in addition to what I call them out for. In desperation I searched yelp for other plumbers and found prior plumbing services. Within 20 minutes they had someone dispatched to my home to assess the issues. Trevor arrived and promptly assessed both issues and assured me he could manage both issues within the day for a much more reasonable price than what Lowe's had quoted me. I was able to leave for work and received updated calls throughout the day from Trevor who completed the work exceptionally and professionally. From now on I will seek all my plumbing services from Pride Plumbing Services and strongly endorse them.
Michelle H.
12/07/2016 12:00:00 SA
My husband called in the morning and Danny came out early in the afternoon! He assessed the problem and fixed it promptly! We are so happy to shower again. I also want to thank Danny for helping my husband fix the front door, lol, that thing drove me crazy
Just had a great experience with Pride Plumbing. Matthew and Trent did a great job. I had been having an issue with my shower. I had been having trouble with my shower and they were able to diagnose the issue and fix it super quick. they were extremely polite and professional. will definitely be using them for any future issues.
I recently had an issue with a home I purchased. A few days after escrow closed we discovered a wet slab in the kitchen. Aiden from Pride Plumbing came out and was very knowledgeable and helpful. The issue ended up not being a plumbing issue at all, which Aiden quickly recognized. While this situation was unsettling to say the least, I truly appreciated Aiden's professionalism and expertise. He even shared about the history of the neighborhood. The issue was eventually resolved and I now have a new go to plumbing company. Thank you
Had an emergency Friday evening, called pride plumbing, and had them scheduled to come out Saturday early morning. Bill and Adam with pride plumbing arrived Saturday morning as advised. I gave bill and Adam a brief of what occurred Friday evening and they immediately got to work on diagnosing the issues. Within a few minutes they found the issue and provided a quote that was reasonable and not expensive as I thought it was going to be. I approved the quote and they immediately got to work. Within a few hours they fixed everything that was needed. Both Bill and Adam were very professional timely kept her work area very clean and left it better than they came into it.
I definitely recommend pride plumbing and I will use them as my go to plumbing provider!
Louise G.
04/01/2023 12:00:00 SA
Our sink upstairs was leaking and Colin came out quick and everything is working great! Colin was very professional and a joy to have!
Melinda R.
08/11/2019 12:00:00 SA
We called Pride in an emergency situation. They came out quickly and gave us a very reasonable quote for what we needed done. When we had another problem (not their fault) they were going again quickly and gave us options to fix the problem. It was a different plumber the second time. Having now had interactions with two of their plumbers, I would not hesitate to call them again! Both guys were awesome!
These guys/gals should write a book on customer service. I spoke to Ana (or Anna) multiple times for multiple repairs. She was polite, professional, and human all at the same time. I was scheduled in and a technician showed up on time both times and both jobs were done without me having to be there since it was a vacation home. I have technology that they installed to confirm that the job was done too! My Moen Flo, installed by them confirmed that I had a bad regulator. After they fixed the regulator, I used the Flo system to remotely check and saw that the water pressure was fixed. PRIDE will definitely be my go-to for all plumbing needs in the future for that home. Way to go and thank you guys!
Rick R. was awesome! Very personable and knowledgeable guy, unlike most plumbers I've had to my home. He did a simple change of my faucet sink which was leaking and he also changed out the pressure regulator. Plumbers charge up the butt these days but I felt Pride's prices were more reasonable, still hi, but lower than all the other plumbers in the area. Also, when I called the office to schedule the appointment, I asked if it could be done the same day and the first 3 plumbers I googled said they couldn't come out until Monday (this was a Friday) and Pride Plumbing arrived the very same day I called! I only wish the office had told me about the discount that could be found on-line, kinda bummed after I saw that on-line. Still, I will use them again, for sure, only next time I will know about the discounts! Peace!
Dan was great! Took the time to explain what was the root of the problem and was in and out quickly.
Trevor and Jason came right out, located and fixed the leaks, super super fast!! We have used Pride plumbing before, thats how I knew who to call this time. They are the BEST! Thanks you guys! I hope i never have to see you again lol, but if I need plumbers its ALWAYS PRIDE PLUMBING!
We have used Pride twice now and both times had really great experiences, I would highly recommend them to anyone in need of plumbing services. It's never ideal to have a plumbing emergency but Matt responded to our SOS quickly and came out to the house on a Saturday night to help us out. Both Matt and Joey were great to work with and clearly explained what needed to be done to fix our problem. They worked fast and maintained a clean work space, which I was grateful for as I work from home and never found myself inconvenienced by them. The job they had to do this second time was quite large and they pushed hard to accomplish it in just (1) day so we could have running water back in our home ASAP. They went the extra mile without complaint when extra challenges presented themselves and took great care of us. If you need a plumber, call these guys!!
Jane G.
08/03/2021 12:00:00 SA
Dan came up early morning and provided the most professional and courteous service with my kitchen sink. He wasted no time setting up and getting the work done. This was one of the friendliest and prompt service I received. I highly recommend Pride Plumbing.
This is my second time I have used Pride Plumbing these guys are excellent at their job I highly recommend this company if you want the job done right call Pride Plumbing clean - on time and really work with customer to make sure the work is top notch very happy with the work
Excellent service. We called yesterday and spoke to Breanna who was very nice and friendly and scheduled us with next day service. Technicians Trevor and another young man showed up on time (Cody?) , were very professional, helpful and did our repair in a timely manner, and were very knowledgeable. Will definitely use them again.
David Y.
05/08/2018 12:00:00 SA
the guy i talked too on the phone said they do go under manufatured homes to fix pipes but the guys who came out told me some bull so they wouldent have to go fix my leak i had all other plumbers i talked to told me that was a lie they told me they just did not want to do there job
Scott T.
02/10/2017 12:00:00 SA
We had a water filtration system installed and had a very positive experience. I would recommend these guys to a friend. Very professional and reasonable prices too.
Nicole R.
12/11/2019 12:00:00 SA
This company is awesome! We requested a quote thru Yelp, and start to finish their team went above and beyond. Brianna was in touch with us right away and was able to get us scheduled same day for a free estimate to fix our problems. She was super friendly and understanding of our timing needs. We received a text message, along with a photo of our lead technician, shortly before he arrived - which is such a courteous and secure feature!
Trevor and Ryan showed up on time and were professional in helping us trouble shoot more than one plumbing issue. I am beyond impressed with their work ethic, and they spent the extra time to show ME how to fix/troubleshoot minor issues myself .... I've had other companies charge me for every little thing, or talk down to me because, well, I'm a lady. Not this company! It's like they treat you like family, looking out for your best interest instead of trying to make a quick buck. At the end of the consult I was presented many options, ranging in amount of work and price, without feeling pressured to move forward with costly repairs or upgrades. Trevor and Ryan were great technicians!
I can say without a doubt we'll be using Pride Plumbing again if and when the need arises.
We're very professional and prompt. Price was fair for the amount of work. I had leak in my cement floor it was fixed effectively and Good service. Would recommend to others
William H.
09/06/2023 12:00:00 SA
I called Pride Plumbing on Labor Day afternoon because my two tankless water heaters stopped working while I was on vacation. Jon and Jayson arrived the next morning at nine o'clock ready to work. Within an hour they had fixed my water heaters and found a few other problems that needed to be fixed. They showed up again the next day at nine o'clock with the needed parts and fixed all my plumbing problems including a leak that would have caused a lot of problems. Both Jon and Jayson were exceptionally nice and polite. I couldn't have asked for a better service.
Mr.Bill H.
08/05/2021 12:00:00 SA
This is literally the best plumbing company on the West Coast. With a combined knowledge of all the plumbers, they have decades of experience. They really know their trade and they are honest hard-working man. They have done jobs for my grandparents and my parents and myself. This is definitely the kind of company you recommend to your family. Thank you again for all you guys do we love our country and we love our plumbers!
Joy G.
02/04/2019 12:00:00 SA
We had Pride Plumbing out today as we had a knocking sound happening when we turned our faucet off. The problem was diagnosed quickly and Matt, the technician, worked outside, in the rain, and did what needed to be done to resolve our problem. I would definitely call them again!
Paul S.
01/01/2022 12:00:00 SA
We have been having a slow water leak next to our garage for several weeks. After a couple visits both before and after Christmas we finally had Pride come to figure out the problem. It ended up being our main water line and it was causing cracks in both our driveway and garage so we needed to get it done ASAP. Dan from Pride Plumbing originally told us he could come fix the problem but due to needing to bore a hole under our driveway he could not do it until the next Monday (It was a Friday). Unbeknown to us Dan was making calls to the boring equipment operator after he left and we were told a little after noon that they could get started that very afternoon instead. He knew we had been turning our water on and off manually out on the street for many days and he made the repair happen that day instead. Dan and his crew worked until well after dark and got our water line fixed and back on by 8 pm. No one wants to have plumbing issues, but calling Pride Plumbing will be my first call in the future for any of ours.
Jacqi B.
02/10/2020 12:00:00 SA
I had an emergency situation where our Noritz tankless just doesn't. It was 13 years old and the previous owners Of our home didn't take care of the maintenance aspect of it...hot mess. I called in a little after 8 AM on a Monday morning and they had someone scheduled for a time slot later that day. Awesome - I had time to go run some errands since I had to call off work, and I actually got a call about 2 hours later saying Matt Rhynes was on his way back from the desert and could stop by a few hours earlier, which was great news. He went up in the attic to take a look, sat on hold forever with Noritz twice and worked with their tech support to figure out the best action steps to take. I was grateful to have been given a few options, with the best/most cost effective/rational option being to replace it and get us up & running the same night. He gave us a few model options and the one he installed is actually one he planned on installing himself, so you know it's a great product. He took great care of us, explained everything with what was going wrong (or right), got the parts and unit he needed, took the old One out and installed the new one and got me hot water the same day! I'm definitely grateful and Matt was a cool dude the entire time. Thank you again and will definitely recommend you guys to others!
I manage a home in Palm Springs and had a clogged sink. I called Pride Plumbing and they sent Jesse out the same day. He cleaned the line and fixed a handle on the sink faucet. I highly recommend!
I had a plumbing emergency this morning. I called Pride Plumbing at 9:18 and was told they could get a technician to me between 12-2. I had an event I was attending at 2 and needed an earlier appointment. Pride Plumbing had a technician at my door by 9:50 and work completed by 1030. Pride Plumbing exceeded my expectations, I highly recommend their services!
Brian, arrived promptly after we called them.He and his crew were very pleasant to deal with. Did a very nice job and never left a mess.
Tracy G.
01/03/2020 12:00:00 SA
Can't ask for better service! Simply the best! Fast, reliable and fair! Highly highly recommend!
Crystal C.
11/07/2017 12:00:00 SA
Had the guys out again for a big water leak from my meter to house. I was impressed again by how fast and efficiently they worked. Everything was cleaned up after and price was great. Thanks Mike
Carol S.
06/06/2019 12:00:00 SA
We needed some quick work following up on a report by home inspector. Matt came out the same day, and he was terrific! He was quick and thorough, a total pro - and a really nice guy, too. We'd have Pride Plumbing and Matt back in a second if we ever have need for another plumber. Thanks guys!!!
Five stars all the way! Mike answered the phone when I called after hours and was able to accommodate my request for an appt the next day. Great communications - I received a text that included a photo (nice touch) before my appt letting me know that Zion was on the way. Zion was awesome - clearly knew what he was doing, friendly and professional, and took pains to keep everything neat while he worked. I couldn't have asked for better service and highly recommend Pride Plumbing (and Zion!) to anyone looking for plumbing services.
Dan Lopez came out to repair a broken drain pipe in my bathroom. The technician was extremely professional, and knowledgeable. Dan went above and beyond to get the job done. The initial quote to come out was free of charge. Their pricing was reasonable and the technician was quick and efficient. Pride Plumbing sent out text messages letting us know exactly when the technician would arrive. They utilize advanced technology allowing you to track your technician on the map. It was cool not having to wait around all day wondering when someone was going to show up. Overall we had a great experience and will highly recommend Pride Plumbing to friends and family. Five stars all the way!!
I am very pleased with Pride Plumbing and there Technician, Jose Velazquez. I had a large water leak just beyond the meter, causing the water to be shut off from the house. I called Pride in the afternoon and was very pleased with how the call was handled. Was told a tech would be out in the morning to quote a do the repairs while there. A text was sent confirming the the appointment, i responded back with a pix of the repair site. The following morning Jose called he was on his way. When he arrived, was very professional and courteous. He explained the repair process and price, signed the workorder and he started the repairs. I've done a lot of plumbing in my younger years a noticed he was very sharp at his trade.
I would recommend the Pride team to anyone looking for professional service and repairs.
Jeff K.
07/01/2023 12:00:00 SA
Very responsive to a late Friday afternoon plumbing repair. Jesse did a terrific job!
When my water heater went out and no hot water Pride Plumbing Services picked up the phone immediately after hours. I spoke with Justin Sundstom. He was professional in guiding us to determine what needed to be done. With a calm voice he walked me through the process. He knew exactly what to do, sight unseen. I am so pleased with him and the owner Michael Littleton with their amazing customer service. I highly recommend Pride Plumbing Service for all your plumbing needs.
Our Plumbing was frozen and then leaking in 1 area under our house. Its awful to be without water, Zion and Craig came up to our house in the SB mountains and knew just what to do. They were super nice and Zion explained everything. I will surely use them again. Great service Guys. Especially Zion.
After years of unreliable plumbers, we called Pride Plumbing for a cracked galvanized pipe in our front yard. Dan came out right when he said he would, gave us an estimate, and fixed the problem. I was so thankful to have water to my house again, and thankful he was willing to troubleshoot and fix the issue.
What an amazing and honest plumbing company, we were getting the run around from another company who wasted 3 days by canceling on us each morning. I called Pride Plumbing Services and they were on site the same day. They were able to complete all the work within 24 hours, I cannot believe the efficiency and integrity of this company, we need more businesses like this in the industry, looking forward to working with you in the future. Thank you again for all of your hard work.
My water my heater at one of my rental units wouldn't light
Called Pride Plumbing Services and they got someone to go out the very best day !
Texted me when he was on he's way with a picture of him
Trevor is he's name, an hour later got a quote from him
I can tell he's was being honest and sincere with me
If you could request anyone I would suggest asking for Trevor
And Brianna does a great job answering any questions !
Great team !
If you want a job done right the first time, then give these guys a call.
A hydrojet job was done with plumber Joshua Williams today and the job went well. I actually followed Josh to this company since I've worked with him before from a previous company.
Prices are reasonable and you get a plumber that is knowledgeable about the job so no worries on guessing if the job will be done right or not. No upsells here. Just good old fashioned quality work followed by excellent customer service.
Even my landlord at a different location where I do business also uses them for his commercial plaza, so that says a lot. Great company!
I once again needed a plumber to assist in plumbing issues with my home. I trusted Pride Plumbing before, so they were who I called. My Plumber's name was Stephen, and he had an apprentice named Cody. Both of them arrived at my residence and were very professional the whole time here. I've used them for a re-pipe, and a Hydro cleaning of my drain. It's nice to know if I have any further plumbing issues with my home Pride Plumbing is who I'll call especially if they'll send very professional employees like Stephen and Cody .
Pride plumbing is my go to service for all my plumbing needs. They are always courteous and helpful explaining everything that they are going to do prior to starting the job. Another thing I appreciate is that they always clean up after themselves and often leave the area cleaner than when they arrived. You will not be sorry that you have called Pride Plumming.
Matt and Colin did a great job - they cleaned the roots out of my sewage line and showed me their progress and results with the pipe camera so I was able to see everything and know they did all the work. My sewage line had roots at almost every joint of my clay pipes, now it's completely root free.
Billy and Colby were amazing. Went above and beyond. Were timely, responsive, and excellent workmanship. And they cleaned up after themselves (which never happens!)
Would recommend without hesitant. Will be calling them back to do my next shower conversion. Very fair pricing also!
I called after hours looking for plumbing services. They answered immediately and agreed to come and provided the cost for after-hours service. I decided to instead turn off the water to the house for the night and deal with it in the morning. They called me back right at 08:00 and sent someone to my house at 09:00. They send a text message just before arrival with the technicians name, photo, and a brief history of their experience, which I really appreciated! If you are single and cautious with who comes to your home, this company will probably be a good one for you! They are very responsive, professional, and knowledgeable. I was very happy that I called this company and will absolutely use them for future needs!
Aiden was a life saver! He arrived to our property up the mountain early and fixed our flooding issue! Very knowledgeable and friendly. Would definitely recommend!
Shayda K.
02/04/2022 12:00:00 SA
Chris came to our home this morning and truly provided us with support and care. He identified the problem with our leaky toilet, expertly fixed it, and most importantly described everything that he was doing with clarity every step of the way. It is super rare to find a plumber who educates with care. If you are looking for an efficient, skilled plumber who is helpful and who will remember you and treat you like family, Chris with Pride Plumbing Services is your plumber!
I requested a service call so I could get a quote on individual plumbing issues needing repairs. Mike and his team arrived during my scheduled window and quoted me for each item. I had them come out today to do the work and they ensured everything was working well before they left. Great job and they cleaned up afterwards!
Great responsiveness when I reached out for a quote to replace a PRV. They required an onsite visit to provide an estimate, which is annoying, but understandable. They quoted $1,250.25. I instead had the service done for $750 by a different plumbing company. (It's a ~$500 part, and usually 30-60 minutes of work to swap it out).
I can't speak to the quality of the work; but their pricing would not have me calling them again unless no one else answered.
Germaine came down and helped us out and gave us some tips to help maintain and take better care of our plumbing! I definitely would recommend them
These guys are great. I got my entire house repiped, with quality pex piping. All of it was done in a day. I also quoted two other places and the pricing was much higher. They will really take the time to explain things, and help you along the way. I look forward to having them do future work on my houses.
Cynthia N.
12/02/2020 12:00:00 SA
They showed up quickly with masks and fixed a few things for us. Fast and efficient service. We would recommend them and will be using them in the future.
Plumbing contractor back onsite today and late turning the water back on AGAIN! Owner Michael Littleton does not appear to be on-site today but inspection was partially approved at 3:17 pm and a full two hours later the water is still off. ETA for turn on given by crew was inaccurate and incorrect.
Literally could not have been better service! Very kind technicians, great service, and fast! Will definitely use them again for all plumbing needs!
I have used Pride Plumbing on two different occasion and I am so relieved to have found them.They are extremely polite,professional,and do the best work out of any plumbing company I have used.They have corrected two different plumbing companies bad work.They installed my garbage disposal on one occasion and fixed my dishwasher on another.There quotes are the best for any job in all of San Bernardino county or riverside county.Bryan and Ricky we're both at my house.They do Top Mitch work and are really good people.DO NOT CALL ANYBODY ELSE BUT PRIDE PLUMBING OR YOU WILL BE SORRY!!!! TOp notch service,friendly,and the best bids for the work.Also shot out to Breanna!!!she books almost all appointments and does a great job.Hope I spelled your name right.Sorry if I didn't. Anthony D-Mentone
Fantastic Plumbers I completely recommend using this team ! I had water line repaired and Replacement of kitchen faucet
Rick came out knocked out 2 toilet valves for me , great job great price Thank you !!
I appreciate that these guys have a big enough crew to show up quick, but man does that come with a premium. We had a toilet that wouldn't flush and one of their guys came and recommended a scope, a snake, etc... I had him snake it and it worked for a day, but come to find out, it was just a small plastic piece in the tank that needed replacing for $3. Another time I needed shower trim kit changed out and they quoted me $1600 MORE than the other quotes I got. Ended up buying delta trim kit online for $300 and hired a plumber to install it for $95. Cool to have wrapped vans and stuff, but man their prices are steep and it seems like they're looking for more work than just trying to find the simplest solution.
I would use again...hope I do not need to. They showed up earlier than expected and did a great job. He told me exactly what he was doing and when. Very friendly service. Thanks!!
Wow such a good company. The tech STEVE was very friendly. He made everything smooth for me. He did not BS like other companies. I will most definitely call them again in the future. Thank you Steve for making my water heater work again brother.
Jon was quick to respond and able to fix the problem in a timely manner. He was able to give us options of further action
Danny M.
01/03/2019 12:00:00 SA
I contacted them based on there Yelp reviews, and it paid off. I had called in and spoke to Mike over the phone. He was really thorough, and had prompt follow up. They sent out Jarod , who was awesome! Made this experience easy and painless and offered me the most affordable option to get the job done. In a time of frustration and feeling of despair, a honest and easy plumbing service is what the consumer really needs. Jarod and Zion came out and got the job done , even with some adjustments along the way, they found a solution and delivered. I will always contact them for future plumbing needs. Thanks fellas!
Sharon A.
06/02/2019 12:00:00 SA
Amazing service from Zion at Pride Plumbing, he even helped carry in our groceries!
We had a plugged shower drain that Zion worked hard to break loose. Just when it seemed like an impossible job to complete and other measures would have to be taken to break through the plugged drain Zion was able to complete the job!
He never gave up and even cleaned the shower when he was finished.
Our appointment was made quickly after our first call and the customer service from Pride is superb, their prices are also great! Thank you Zion for a job well done.
Very quick to respond on the weekend and came out on the first day of the week. They did a wonderful job. Very efficient and knowledgeable. I'll be using them again for sure.
Tom W.
10/08/2022 12:00:00 SA
Fast, friendly, and good people.
Two strong bros had our water heater replaced in 1.5 hours. We both had roots in Michigan too. Great guys, great experience. I've never been so happy to spend money. Good stuff.
I had a great experience with Pride Plumbing.. they got back to me, even in the wee early morning hours. One of their technicians, Justin came and saved the day, in the nick of time too. Not only was he able to fix our problem but he made it way better to prevent further problems. He even took the time to explain how it worked and how the company works for future gigs. Will definitely use their services again. Thank you again Pride Plumbing, Justin, and to yelp for connecting us to them.
Kevin R.
11/05/2018 12:00:00 SA
First time using Pride and can confirm that the reviews are accurate. They showed up on time, worked quickly and professionally, and the price was good. I appreciate the great work. Hats off to Jarod and the rest of the Pride organization.
Pride Plumbing got the job done but very expensive for what you get (emergency service). I paid $1400 for hydrojetting and was still backed up the next day. The tech was nice enough to come back to jet the pipe again and that did the trick. Can't say I would use them again because I bought hydrojet equipment to do it myself and it costed me less than $1400.
Just want to give a big shout out to Pride Plumbings tech Matthew. He was on time, professional, and very honest. He went out of his way to make sure we were taken care of and that all of our questions were answered. Matthew and his apprentice Austin did great work and helped fix a very unexpected problem. Would recommend Pride Plumbing and especially Matthew to anyone.
Backed up kitchen sink. Plumber, Jesse Stidham, came same day! Great service, cost was very reasonable, and Jesse was friendly, polite, and professional. Will definitely call PRIDE PLUMBING again.
I searched everywhere for a solution to my sulfur/ egg smell coming from the pipes. No one could figure out why their was a stench... then pride plumbers came out same day. Immediately Dan solved the problem and he's scheduled to come out next week. I couldn't be happier. Even the water company didn't know what was going on.
Pride plumbing will always be my go to plumbing service! Thank you Mike for coming out on time and being VERY professional.
Bernie M.
05/05/2021 12:00:00 SA
Can't select ZERO stars, but $135 just to come help me light the pilot on my water heater (since I don't have the strength in my hands to do it myself), is a bit rich for my blood.
Sadly, I need the hot water for health reasons, so I will most likely be taken advantage of, but that's a bridge too far.
Matthew was our Plummer today and he was SO helpful! I appreciated the time he took to figure out the cause of my pipes backing up. He even helped to fix a leak that I had been procrastinating on fixing! And he was super sweet with my crazy kids that wanted to be part of the process every step of the way! Pride plumbing is my go-to plumbing service I've never been disappointed with their work and their staff!
Our water heater finally decided it was time, and while home repairs are rarely a good time, Pride made the experience painless. From the initial call, to the home visit, and ultimately the next day replacement we were extremely satisfied.
And we would be remiss if we didn't recognize Tyler. What an asset to their organization! Knowledgable, professional, prompt, and thorough. He took his time to ensure the job was done right.
While we hope it is a while before another plumbing repair, we know we will trust Pride to take care of us.
I had a tenant call with an emergency plumbing issue during non-business hours. The knob for the shower came off, the tenant couldn't turn it off and water was filling the tub faster than it could drain. Trevor responded quickly, arriving at the property about 15 minutes after my phone call. He wasn't able to fix the issue immediately due to HOA restrictions on turning off water without prior notice to other tenants living in the same building. He did post the notice on all the building's doors himself and scheduled a time to come back. He came back as promised, cut the fiberglass shower wall, replaced the valve, and put a new cover and knob on. He finished the job in a timely and professional manner. The price seemed a bit steep to me but the work was completed quickly and properly.
Overall, I'd recommend this company if you need something done fast and done right. If you're looking for the least expensive option, you might be able to find a better deal if you shop around.
Mrs bill Hernandez came out to fix the problem and he was very responsive and reliable I recommend pride plumbing service to anyone in Yucaipa area they are so kind and professional we appreciate their service
Leslie D.
10/05/2022 12:00:00 SA
Wanted to send a shout out and thanks to Aidan for answering our call for a sink leak. He knew what was wrong immediately, did a great job, and taught me how I can manage it in the future. I've never been disappointed in the plumbers sent by Pride Plumbing, and Aidan is no exception. Thanks again, Aidan. So nice. :)
Mike from Pride Plumbing reached out to me immediately after we posted this review for a resolution. We came to a compromise that worked for everyone. I appreciated the swift response and quick call to action. As a business owner myself we are only as good as our employees and its hard for us as owners to manage every situation without being there but where there is a problem, to jump on it, to fix it, that speaks about the integrity of a company. Thanks! I would use these guys again. Integrity restored.
Laura K.
01/04/2022 12:00:00 SA
I have used Pride multiple times and they are always fair priced and reliable. Their techs are knowledgeable and friendly. This past time we had to call for toilets leaking. Technician Chris came out and was very professional and informative and took his time to explain everything. Thank you fir another job well done. I will be requesting Chris in the future.
They answered the after hours call quickly. Landed at the house within an hour. Diagnosed the problem with minimal drywall removed. Fixed the pin hole leak in minutes and even had recommendations for restoration and drywall repair. They are now my new plumbing service for sure.
Sarah S.
08/11/2023 12:00:00 SA
Mike Littleton and his son Aidan were both fantastic professionals who got the job done quickly and well. Friendly and knowledgeable, I don't feel like they were there to make a profit but rather that they were there to help.
The estimate was scheduled for 2 hours after I called in requesting help, and they showed up on time and were able to give the estimate in minutes.
Mike was able to point out accurately several problems with our home straightaway. With the plumbing services they provided, they showed us exactly what was going on for transparency helped us to understand what to expect given our old pipes and home and helped us be more prepared for home ownership.
Our toilet fill valve, faucet blocked by sediment, clogged up water heater, and washer/dryer that needed hookup are good to go now and service pricing was very reasonable.
Thanks for the help, and we are glad we know who to call in the future when we need plumbing services!
Wonderful service
Called them and made an appointment, Jesse came on time and even texted me when he was on the way
Gave me a fair price to replace my leaking water heater and did the job perfectly
Thanks you
Katie H.
05/01/2018 12:00:00 SA
Pride Plumbing worked with us and was happy to reschedule our appointment when the entire street lost water due to theft of some parts from the main water line. For the rescheduled appointment, the technician arrived on time and was both knowledgeable and personable. He got the job done quickly, tested the water flow for more than 10 minutes to ensure that the blockage was taken care of, and then left the sink and kitchen area looking WAY better than he found it. We were very happy with the service received and would highly recommend them.
Chris G.
01/11/2020 12:00:00 SA
Had an issue with the gas company about a houseline and they shut it off for a dumb reason. Called these guys and they send some one out that same day. I was able to get my gas turned on that same day. They didnt charge me since they said it shouldn't have happened in the first place. Trevor and his co worker were great and explained everything. Will be calling them back to have my houseline to the gas meter installed properly once I install my bbq island out back.
Could not have asked for better service! Ryan was our plumber and he was awesome! Very knowledgable and helpful. Fair prices and great service!. Will definately be using them for all my plumbing needs in the future.
Fast and wonderful service!! Aiden was our service tech and was so knowledgeable courteous, professional, and kind! Would highly recommend these guys!
The toilet flooded in the middle of the day unexpectedly, leaking water through the wall downstairs. I did a quick Yelp search and found Pride Plumbing, as they were able to come out the quickest, and same-day.
Aiden L arrived exactly as scheduled. He was able to diagnose the problem, give us a referral for cleaning out the wall, and stayed until he saw that the toilet had been fixed (husband fixed that part). He followed up with the referral so I wouldn't have to explain everything all over again to someone new.
EDIT/CAUTION: It looks like we do have some water damage to our house and will be needing a Restoration company. The company they referred us to has been shady to work with. And from what I have learned, they may get a cut of the referral costs, leading to higher cost of services for me. I will have to deal with getting out of a contract, and starting over again with another company. Proceed with caution with in-house referrals!!!
jorge s.
06/01/2020 12:00:00 SA
Pride never lets me down, they are nice and honest people. Will continue to call them whenever I need help in one of my homes.
This is the best restoration company I have used. They are very caring and work with your budget. Scott one of the crew member personally goes out of his way to meet the insurance adjuster assuring coverage which most insurance company tries to get out of.
The owner Tim doesn't just sit at home and wait for his money. He is hands on. He stays on top of all his crew making sure they provide AAA plus service.
If anyone that doesn't know how a water&fire claim process works. Especially on communicating with insurance adjuster, etc.. DELTA RESTORATION will be the one to use.
They are the best!!
Ryan G.
04/01/2019 12:00:00 SA
We had a leak from our 2nd story bathroom that came down through the ceiling on the first floor. A different plumber came out and fixed the issue with parts that were incompatible with our shower kit.
Pride Plumbing responded quickly and sent a tech the next day. The tech's name was Zion, and he was on time, knowledgeable, and honest about the issue.
Turns out it should be an easy issue to fix, and if we have any plumbing problems in the future we will be contacting these guys first.
Sara M.
12/12/2018 12:00:00 SA
Once again the men of Pride Plumbing came and saved the day! We found out we had a leak in our upstairs shower due to the carpet being wet in our closet - imagine the horror!! They came out right away, diagnosed the problem and have a fix on the way. The guys are always professional, friendly and honest. Another thing that makes a big difference in most of our lives is also price and I have to say I have always found Pride Plumbing to be extremely reasonable. Very satisfied customer, if you need a plumber you need Pride!
First time I used this company, probably my last.
I had an issue with my clogged bathroom pipes. A problem I have had in past and corrected in past with other local companies. This was Sunday so I was forced to use a non local service. Price was elevated as expected. Before any thing was done ,the upsell began. Service was done supposedly, and charged excessively. But then 3 hours later the tree roots magically grew and clogged drains again. When tech was called to rectify the situation, the upsell began again, with no attempt to solve but just to blame people, who haven't used toilets since repair....so moral of the story is use a local plumber use local services...
If you pay good money u expect good service...
Jarod was on time, friendly, knowledgeable, cleanly, and quick! I would definitely recommend Pride Plumbing and will be using them again!
Deanann S.
04/06/2016 12:00:00 SA
We have a 64 year old house and the pipes were constantly breaking. We called Pride Plumbing and got a reasonable quote to re-plumb the house. They arrived on time, made all the repairs promised, cleaned up their work area, and all the workers were polite and respectful. They made some added small repairs not included in their quote but did not charge additional fees. We are very happy with the service provided. We have dealt with other companies in the past when the pipes leaked and were not treated as well. If you need a plumber, definitely give them a call.
Pride Plumbing service was awesome. They are local to Yucaipa and quick to take care of their community. Breanna was pleasent and helpful. I had a sink stoppage and leaks. 2 plumbers from differnt companies came out to assess my problem. One quoted $1250 for hydrojet with doing any diagnostics. The second plumber snaked the drain and attempted to fix the undersink drainage pipes. They cut one pipe in the wrong ace and broke another while attempting to tighten. He then said it was too big of a job and told me to call home insurance to place a claim. I called Pride Plumbing te same day and scheduled Bryan Baumgarten for the next day. Bryan was professional and knowledgable. He redid all the sink plumbing in less than an hour and charged a great price. He will be my goto plumber from now on.
I am in Palm Springs and was incredibly unhappy with my experience with this company.
I've seen the trucks around town, needed some work done and decided to give them a call.
When I called they said it would be $135 to come give an estimate, but the cost of the initial evaluation would be a credit for future work. I needed work done so I agreed to have them come and give me an estimate.
The plumber came by at 11am, nice guy, affable. I talked to him about running a gas line, and a shower valve needed to be replaced. When I asked about the valve he immediately quoted me over $900.00. I was surprised by the price to say the least, but he said most of it was for drive time to the job and that he would talk to his boss and send me an updated quote.
Most of it is drive time? What?!?
First, of all we're in Palm Springs and they advertise and work in Palm Springs...if it is so inconvenient to get here then perhaps don't work in the area.
Second, if you do plan on charging this ridiculous and exorbitant on each trip...you should TELL customers before you come out.
I should also mention he had no tools and did not look at the valve and only looked at the exterior handle. He said the wall would have to be broken to replace the valve and that we would need to retrofit the exterior. This is not correct. But he didn't look at the valve so how would he know that?
Finally I pay the $135.00 and he leaves. I get the estimate and he has the drive time reduced to $165.00...but the gas line is going to be $2100. Are you kidding me?
The plumber was nice (but can you call someone a plumber if they're not prepared to do work).
I assume this company walks around quoting ridiculous prices and charging $135 service fees to every fool in town.
I attached the estimate in case anyone is wondering if what I am saying is true. Turns out it is.
I don't write a lot of negative reviews...but this whole situation pi$$ed me off.
Had them replace, according to the plumber, they replaced the original values in my shower in 8/20. Well, they aren't coming out until Monday, to check. Hope the Price Pfister valuvels I paid extra for can be fixed with out cost. If not Time for a new plumbing service, Note the other work they have done has been great. Time will tell!
Melanie D.
04/09/2023 12:00:00 SA
Came home to a leak in our fire suppression system. I wasn't thrilled with the large after-hours fee, but service was prompt and very professional, pricing was competitive, and our plumber even helped me move the sodden area rugs outside. Numerous plumbers I called literally just said, we don't do sprinklers and hung up on me. So grateful to Pride for their help and recommendation for a remediation service.
C T.
12/02/2022 12:00:00 SA
Dan from Pride was ABSOLUTELY amazing! After attempting to work through my home warranty company, and having three other contractors no show, I located this company and I must say...EVERYTHING happens for a reason!! The owner Mike called me back within 5 minutes of my message and took the time to talk with me about potential causes of my hot water heater not working. Given the trouble I had with the other contractors not showing up and my hot water heater being out for two days at that point, Mike scheduled me for the very next day. Dan came out and diagnosed the issue and even helped me navigate reimbursement from the home warranty company (something he definitely didn't have to do). These guys went over and above, were incredibly professional, and did great work!!! I highly recommend them!
Pride was to the rescue when our water heater started leaking! Big thanks to Bryan and Aidan for their quick work over the past 2 days. Today they replaced our 17 year-old water heater (crazy it lasted that long!) and were super friendly and knowledgeable.
Our dog and cat were very interested in everything happening and they were both very gracious with giving pets so I appreciated that. We've used Pride in the past for our sink and that went great so we knew who to call. It was great how fast they came out and were able to replace everything. It was easy to get scheduled and the price was fair. They also did a good job about putting down plastic so the carpet and tile didn't get dirty from the work zone on the balcony.
Tammy T.
10/10/2018 12:00:00 SA
Called for a quote this morning...texted back immediately. Service team came during the time frame as stated, very efficient & professional. They fixed my leaky faucet, replaced leaking/rusted garbage disposal & rootered my drain. They cleaned up after themselves & did a wonderful job. I would definitely recommend Pride Plumbing.
Pride plumbing out of yucaipa is amazing. Called at 9:28am non emergency callout, was quoted between 12-2. Matt came out at 10:25am, wrapped up and paid by 10:50am. Can't thank them enough!!
This is the third time that I have used Pride Plumbing in the past year or two. After working with other local plumbers over 20 or so years in the Redlands area, I decided to try a new one and went with Pride. I am glad that I did.
This last time was to have them do the final work on a large kitchen renovation - hooking up the sink, disposal, dishwasher, and a gas cooktop. The work was non-trivial; Jesse extended a gas line for a better configuration under the counter, and did an expert job with commercial quality sewer lines under the sink. The work was completed professionally and neatly. I remain a very satisfied customer.
We had Pride Plumbing come out for a second opinion on our water heater. Stephen was knowledgeable, helpful, and by the suggestions provided, trustworthy. We wanted to get a second opinion to simply compare prices, but it turns out, Pride Plumbing provided much more help to us than that. We have been loyal to a different company, but may now consider switching. Thanks!
Dorothy W.
06/12/2019 12:00:00 SA
Pride Plumbing provided fast and courteous service. Steven was the plumber who replaced our water heater. He is a professional craftsman and explained everything about the process in layman's terms which I appreciated.
Thank you Pride Plumbing for a job well done!!
Ricky and Cody came out to change out the toilet in our master bathroom. They were very knowledgeable, efficient, clean, friendly and got the job done quickly... even after they had to replace the water supply valve. Thanks guys!
They were called to handle a sewage odor issue. We I had an open invoice for $225 for a Smoke Test to determine the odor source. The plumber looked in the attic while they were in there. He said the vent from the stove hood going from attic was disconnected and he reconnected it. They did not call me or the tenant to tell us what they did not did not do until I received a call two weeks later from the owner because the tenant called him complaining about the odor. He called me to say they did all they could. The tenant nor did I even knew they came out and what their findings were until now. They did not do the smoke test that was the open invoice was for. Tenant claims the odor is still there. The owner is a nice guy but I feel dissatified to pay $225 to reconnect a pipe.
Aubrey P.
05/12/2021 12:00:00 SA
Great customer service! Went above and beyond to make sure we were satisfied. Showed up on time and got the job done. Thank you Pride Plumbing !
Joseph R.
05/01/2019 12:00:00 SA
Michael and his team at Pride Plumbing are great! They were excellent about explaining what they found, how they would deal with the problem (drain line leak) and kept me informed all the way. They are courteous, professional and incredibly competent. I recommend Pride Plumbing highly!!
Bryon T.
09/09/2020 12:00:00 SA
Once again Pride Plumbing's pride shines through. Had my shower valves replaced in the main bathroom. I call Saturday morning and they where out by noon that day! The two guys quoted me a price, while I was running the number around in my head, they said we're not the cheapest but we don't use knockoff parts and only main brand. I agreed to the price, they went and got the parts and fixed the leak. Well unknowingly they weren't given the Price Pfister parts. So call after hours LMTC Sunday morning Bryan called, listened to me and long story short, Bryan came out this morning and put in the Price Pfister parts. Everybody I've ever dealt with from Prided has been professional and great. This is the third time I've used them, will again. OOPS, posted this on the wrong Pride Plumbing page weeks ago, now it's on the correct page.
Update: I'd like to note that this company contacted me in a private message and requested I change my review. They claimed that Yelp was not working properly. However, once posting my review they responded quite quickly, so their response rate may only be selective and directly related to their stars. Please be careful of companies that are more concerned about their ratings rather than customer service.
Response time was the next day, I responded to the message which was polite and courteous, then again, no response. So even though I did not receive service, I'm beginning to think those reviews are fake. Anyway, good luck, we'll go with someone else. Out of the 4, the other 3 responded within 30 minutes.
Happy New Year!
This has had to be the easiest service scheduling ever! I messaged via Yelp and had a response back within 15min. They were able to come out next day and look at my mother's garbage disposal. Stephen noticed a waste coating on the pipes and that the disposal needed to be replaced. He had everything needed to complete the job and the evaluation fee was waived. This company is on time, reliable, and efficient! Highly recommend it then
Erin R.
02/06/2022 12:00:00 SA
First of all, Justin is literally a hero!!! We had a crazy midnight emergency as our friend lost her brand new engagement ring down the bathtub drain. After lots of tears and ripping through our cabin searching, we decided it must have gone down the tub. We called Pride and Justin connected with us immediately. He was calm, helpful, knowledgeable and hopped in the car to drive 1.5 hours to Big Bear in the middle of night to save us! When he got here he was kind, efficient, and explained every step of the process he was taking to find the ring in the drain. Sure enough HE DID IT! He knew exactly where in the pipe it would be sitting - AMAZING! So thankful!
L B.
11/03/2022 12:00:00 SA
Great group of professionals! We've hired Pride Plumbing more than twice to help us with plumbing and toilet issues, and they are outstanding. They provide great customer service and are very kind and helpful. They will be our go to for as long as possible.
Bill white and his partner were very fast with their response, reasonable and honest. I will use pride plumbing for all future needs. Thank you!
Special O.
04/10/2021 12:00:00 SA
Excellent and Professional service. Reasonable price for service and Dan is very knowledgeable and friendly.
Ana's customer service is awesome! I will most definitely hire Pride Plumbing again.
I came to my son and daughter home and seen water coming under the garage door from inside. I took a look and found the source of the water to be coming from the top of the water heater. I called Pride plumbing services at 8pm on a Saturday evening and Mike answered and dispatched Teddy Serrato. Teddy arrived by 9pm as the text message Pride sent giving me a short bio of Teddy and ensuring his arrival.
Teddy made a quick diagnosis and resolved the issue, the best portion is Teddy then gave my Son tips to maintain the water heater that would keep it running for years to come as well as what to watch for on a failing pressure regulator. Plain and simple I got what I paid for professional best in class service!
Carlos O.
12/09/2022 12:00:00 SA
Called them a few months ago and asked if they did well pump work. They said they weren't sure but could definitely come out and look at it. Two guys came out and told me they didn't know about well pumps, but still proceeded to diagnose the problem. They told me the pump was bad and it needed to be replaced, they sent me an estimate to replace the well pump and other stuff. The total on the estimate was over $5000 and it didn't include unforeseen issues like the guy said.
Fortunately, i kept calling around and finally found someone that knew about well pumps. The issue had nothing to do with what pride plumbing had diagnosed. Ended up paying the other company $400 for the work and parts.
Don't understand why they would quote me for something they know nothing about. Glad I knew better than to just go with the first company that came out. BEWARE!!
My problem ended up bing fixed for free. Pride Plumbing showed up on time and had great communication prior. The tech took apart my faucet to see why it was leaking. As he put it back together, it stopped leaking. No charge! This is the second the third time I've used Pride Plumbing and I'll continue to do so in the future.
Patricia H.
03/01/2022 12:00:00 SA
Stephen was on time, professional and fixed our leak within 20 mins. The company even sent a text before he showed up with his picture and other great info. I wouldn't hesitate to recommend Pride Plumbing to anyone that needs their services. They are definitely going to be my first choice from now on.
I called the office and within 15 minutes Matt showed up & fixed our office toilet leak super fast. Super appreciate the friendly service and fair pricing Pride Plumbing throws out. Thanks guys!
Terresa S.
10/09/2020 12:00:00 SA
I would recommend Pride Plumbing without reservation. I called Pride Plumbing after having a less than satisfying experience with another plumber who left an incomplete and disturbing mess. After developing our 3rd slab leak in 6 months, we needed a complete replumb of our home. Jesse S. clearly explainined the process to us before starting, providing a clear contract detailing what they would be doing. From estimate, replumb and clean-up their work was professionally done and there were no surprises. I was thrilled with how quickly this job was completed and ready to paint. Thanks to all involved.
Jean G.
11/08/2022 12:00:00 SA
Pride plumbing is the most amazing! Honest, reliable, great work. Our technician we have had 2x now, Matthew V. is so awesome! He is so knowledgeable, honest! Can't say enough great things about him.
What a great company! We called because our upstairs shower was not getting hot water and had really low pressure, even though we had a new tankless water heater and plumbing. They diagnosed the issue quickly (the showerhead) and replaced the showerhead with no charge. They were on time, friendly, knowledgeable plumbers. We'll definitely be calling them again for any other plumbing issues that crop up!
Totally recommend these guys. Mike was awesome. He's very honest and down to earth, the kind of person all business men should be.
Was referred to Pride Plumbing by my neighbor when local plumbers were unavailable. Have and older home and the sewer line seemed to be blocked. Dan and Zack showed up on schedule....listened to my explanation then used camera and discovered the problem. The showed me pictures of what they found and gave me a quote which I thought was fair. Very competent, friendly and explained everything they suggested be done. They needed to go back down the hill for materials and because there was a expected storm I hoped all could be done on this first visit here. They replaced 27' of line. Everything was done, although it was freezing out there! Everything done well and looked as through they had never been here. Highly recommend these gentlemen and Pride Plumbing....as a plus they liked my pup and she loved them!
Walked out to the garage to leave for work this morning and noticed our water heater had a very small leak. Called Pride at 8:15am, left a message. Got a call back from Tiffany at 9am and promptly schedule a crew to replace our water heater late today to accommodate my work schedule. Guys arrived on time and had it done in 90min. I enjoy using local businesses and Pride will be my go-to for all future plumbing needs.
Jayme D.
02/10/2020 12:00:00 SA
We called Pride Plumbing to fix what we thought was a minor issue but it ended up being more work than expected. Jesse was professional, polite and informative! We would definitely use Pride Plumbing again and I highly recommend requesting Jesse to be your guy!
The best plumbing experience ever! Our drains were completely backed up at 8pm on a Friday night. I called and was quoted 1-2 hrs for someone to arrive which we were fine with. They were here within 30 min and had the problem fixed within 20 min. They were extremely nice and a pleasure to do business with. I would recommend Pride Plumbing for all of your plumbing needs!! Oh and the prices were very reasonable!!
Great job on the tankless water heaters, Dan. We appreciate you, and you have loyal customers for life. Many thanks to Pride!!
Daniel D.
06/10/2019 12:00:00 SA
Quality job completed quickly. I contacted the office and explained my situation at a remote property. They quickly dispatched Ryan. Ryan called me, explained what was needed and completed the job. He followed up by sending pictures. They are a very professional team, do good work at a reasonable price. Thank you!
Did not end up using them. Expensive. Two people came for a simple job of replacing waste disposal and the quote was very expensive and they were unfriendly. I was surprised by a high quote and all they did was said for me to get different quote from different company then walked out. I called around and found another company quoted for a quarter of that price, and got it done same day and the service was so much more friendly and professional.
I had an issue with my water pressure and when Justin came out it took him about 5 minutes to figure it and correct. Hats off to Justin and Pride Plumbing for taking care of the issue quickly.
Pride Plumbing was top notch from start to finish. Office staff was friendly and knowledgeable. Text message came alerting to the technician being on the way - with a photo to show who was coming. Technician was extremely helpful and explained all the repairs needed and options. Great customer service!
We have been using Pride Plumbing during this past year and absolutely love their service and the work they do! More importantly is how amazing Bill, our technician is! Bill is super knowledgeable, friendly, communicative and funny! Our house is quite old and we have been having piping issues with it lately. Bill has always been great about diagnosing the issue(s) and fixing them. Bill has gone above and beyond with fixing our piping and I truly appreciate him! I highly recommend Bill and Pride Plumbing!
Bill is a great communicator and very professional. He was on time, identified the problem, recommended a solution and billed me a fair price. I would absolutely recommend Bill and Pride Plumbing for future service.
Shawn R.
09/03/2022 12:00:00 SA
Jose helped me with my kitchen leak today and it was a very smooth process. I initially noticed the leak this morning under the kitchen sink. I called Pride Plumbing and they set up a time for someone to come out between 1 and 3. They were early and ready to help me out. Jose checked out the leaking area and gave me two quotes. After selecting the better quote for my current situation, he left to the office to grab one part, and started working as soon as he returned. The job was finished before 3. He even gave me a military discount and reminded me all of the parts are guaranteed for 1 year.
I will definitely be calling Pride Plumbing the next time I have any plumbing issues in my home. Big thank you to Jose!
Kendall R.
06/09/2017 12:00:00 SA
These guys are great, we completely ripped out our bathroom and started over and they moved everything for us plus so much more and did it all with our 3 little kids in their faces the whole time! Very reasonably priced and definitely pleasant to have around! They will always be highly recommended by us
I recently had an issue at my rental property. It is an older home with a tight crawl space. The plumber didn't hesitate to get under the house to search out the source of the problem. While under the house, he found a small leak. He recorded it for me to see and explained my options when he came out. He was honest with me about methods to fix this issue (I have old galvanized pipes) that would work best for this particular situation. When I asked for additional quotes for repairs/upgrades down the road, he quickly figured it out with options. The plumber was very nice, clean and professional. I would definitely use this company again.
Matthew came out to price the install of a new line for our garage ice maker. He not only give us a great price on that service, but also identified a major flaw in the installation/safety of our water heater. He was able to get both projects done incredibly quickly and safely, and he was a pleasure to interact with. Walked us through every step and made sure we were 100% comfortable and satisfied before he left. We would call Pride again in a heartbeat!
I can't recommend Pride Plumbing enough, particularly Dan Lopez and his team. We found ourselves in a nightmare situation in which a city tree's roots damaged our sewer lateral out in the middle of the street right next to the main line. The first plumbing company we called quoted many tens of thousands of dollars for what they promised was the only possible fix, which included breaking ground in the street. A few more plumbers came out and couldn't handle the problem, saying they'd need subcontractors for a high price. Dan got here, took a look, and was immediately confident that they could fix the issue without digging in the street for a small fraction of the cost. During the work, they uncovered a few other issues and took care of them all, finishing when they predicted they would and cleaning up nicely on the way out. The price for such a major job was very fair, especially with their reassuring warranty. Pride Plumbing has earned a loyal customer and I'll be recommending them to family and friends.
I called Pride Plumbing Services and they sent a technician that same day--they provided excellent service and great communication. Stephen identified the problem, explained the source of the problem, and walked me through my options. Thank you Stephen and team for your work.
Stan L.
02/05/2023 12:00:00 SA
Quick reliable service. Called late Sunday morning and had the water flowing by 2pm. Germaine was very helpful and informative.
Dan Lopez from Pride plumbing came out to our house to fix a drain issue we've been dealing with for years. He was friendly and wore a mask the whole time in the house. He explained everything he was doing and was very thorough. He walked us through every step and didn't try to upswell us anything we didn't need.
Stan M.
10/04/2018 12:00:00 SA
Pride's response was immediate and fairly priced.
Ryan's (their on-site plumber's) performance was highly professional, efficient, and personable. I HIGHLY RECOMMEND PRIDE.
I had an emergency on a Friday night (nothing ever happens on weekdays) and needed to replace our water heater. I contacted Pride Plumbing via yelp at 11pm and had a response that night. The owner responded, answered my questions and scheduled an appointment for the next day. I thought because it was a weekend, there would be an additional service fee...but nope! Standard service call fees 7 days a week during business hours! Yay!
Jacob contacted me and let me know ahead of time they were on their way. Jacob and Trevor arrived on time and were completely professional and friendly and eager to fix the issue.
Pride Plumbing is not the cheapest plumbing company out there but they are fairly priced, prompt, professional and have experienced plumbers. They explain everything in detail and gave good suggestions to avoid future issues with the water heater.
I would definitely recommend Pride Plumbing and thank you Jacob and Trevor, you guys ROCK!
I called and scheduled a visit to unclog our drain and they showed up fast and fixed the issue quickly. Big thank you to Trevor and Jason. I will definitely use them again if needed in the future
Bob N.
10/06/2016 12:00:00 SA
Fast and very friendly. They did an outstanding job at a reasonable price. What more could you want? Will definitely use them again when needed.
Collette P.
07/07/2022 12:00:00 SA
Another great experience... this time for my mom. She had a leak in her bathroom faucet... once again Eric came out and quickly fixed the faucet. She's very happy with the work and value. We will be using their services again
We have used Pride a couple of times and they went above and beyond to help us out. The most resent was for a leak in one of our bathrooms on a Saturday. No problem, one call to Pride and they were there within an hour or two and got us back in business.
Mary T.
01/03/2020 12:00:00 SA
As a longtime homeowner, I have had many service techs come to my house for various reasons over many decades. This company has the best customer service! Trevor and Aidan showed up within the time frame that the receptionist gave me and knew their stuff! They explained everything to me and did the job in a clean, efficient way. They both have a great bedside manner, meaning they are courteous and even friendly. I will stick with this company whenever I need a plumber! Customer service is everything! Way to go Trevor and Aidan!
My kitchen sink started backing up so I called Pride plumbing and they were able to schedule an appointment the next business day. Zac showed up professional and friendly. He and his apprentice had my kitchen sink working again, quickly!
Logan R.
03/10/2022 12:00:00 SA
The house we recently purchased appeared to have been previously owned by a rouge plumber. Ignoring all standards and expectations, they creating a plumbing system only they could understand. When we inherited these problems, we found ourselves confused with the decisions and at a loss as to what our options were. Chris and Adam were there to help put things right. After pointing them in the general direction of where the problem was (a leaky water heater, with a globe valve that won't close all the way), the pair got to work replacing the globe valve with a gate valve, adding a much needed expansion tank, and making sure no flex pipe was used outside the enclosure. They went above and beyond to address our concerns and we're excited to work with them on our next project: a hose bibb that lies before our shutoff valve!
Thanks again Chris and Adam.
Words can't say enough. These guys are just amazing. Honest, reliable, and have gotten rid of all my plumbing problems that I was running into in an old home I just recently moved into. Always fast on the arrival and quick with the job.
Just Try them and play around with other plumbers. And Trust me you will understand how excellent these guys are. They will become your go to.
I've had multiple jobs at my place of business from meter relocation, gas line reroute, backflow installation, and miscellaneous small jobs. Mr. Bill from pride plumbing has never let me down. They are a superior company which can cover all your business needs I highly recommend them and will always use them at all of my businesses. Love your country love your plumber!
I know that I can trust Pride Plumbing on getting the job done right. We are in the process of remodeling our second bathroom (both were taken down to the studs) and they have been exceptional in relocating pipes to where they need to be. Ricky, Cody and the others that were here throughout the process were very professional, knowledgable and easy to talk to for input on what we needed to do.
Excellent responsiveness, communication and repair. Gina scheduled like a champ and Matt worked his magic in the house.
When it comes to plumbing, responsiveness is very important. It was so easy to coordinate a day and time with Pride Plumbing. I do like the fact that they offer a warranty on their work as well. The specialist who came out offered great advice to re-route the dishwashers airgap to be mounted under the sink. He did an amazing job and checked the quality of his work prior to leaving. I will be using Pride plumbing again for my future plumbing needs.
Chris and Germaine with Pride Plumbing to the rescue! We had a serious plumbing problem coming out of the shower - the kind you really don't want to go into too much detail about. Thank goodness for Chris with Pride. He was extremely knowledgeable, diagnosed the problem fast, knew exactly what had to be done to fix it, and the best part - got us on the schedule fast and came out quick to get the job done.
can't say enough their customer service was great they accommodated my schedule and sent someone out with no issues. they were professional, honest, clean, what more can you ask for. i called allpro plumbing and they were everything pride wasn't. allpro was dishonest, lied to me about what work i needed done and tried to rip me off. no integrity. i'm glad to see there are still some honest people in the service industry. look no further than pride for all your plumbing needs you won't be disappointed.
Samantha H.
09/12/2021 12:00:00 SA
We worked with Pride Plumbing on two major projects for our house - fixing our broken sewer line and repiping our house with pex. We had been pricing pex piping with a handful of other companies and Pride's cost was reasonable.
We also presented our sewer estimate to other companies and we're told to stick with Pride - they had the technology and price.
From start to finish on both projects, Matt and his crew were professional and highly skilled. These were major projects and a big investment - I highly recommend Pride Plumbing.
I have called Pride Plumbing on two different occasions. Both times Mike was quick to help. He was honest and was able to save me money both times as they both ended up being things I could handle myself. It's hard to find good honest businesses these days, so it's refreshing when you do. If I ever have another plumbing issue I will not hesitate to call Pride again.
Marina G.
04/09/2019 12:00:00 SA
I honestly have never had an easier time scheduling a service and having something fixed in my home. The drainage pipes under our sink were incorrectly installed by my landlords repairman and broke apart when I was washing dishes. I called this company and the set me an appointment for 8 am the next morning. Zion was prompt, able to assess the issue, grabbed the parts and had it fixed so quickly! He told me to enjoy my morning coffee and chatted with me while fixing my sink. I've never felt so comfortable having someone new in my home. Quick service, fantastic customer service! Hopefully nothing happens to our plumbing in the near future, but if it ever did I know who I would call. Thank you!!!
They do good work, but very expensive. I called them to install a kitchen faucet that I had already and they charged me $285.00 just to install. Wow I'm still in shock.
Katie B.
03/07/2020 12:00:00 SA
After my husband was unable to fix our clogged kitchen sink drain himself, I asked for a quote from Pride Plumbing Services. We got an appt the same day, and the plumber got here quickly, was super friendly and professional. Got right to work and my drain was back in working order within 10 minutes. He also gave us a good recommendation if the problem returns. I will be using them again for any and all plumbing issues.
Rico A.
12/01/2022 12:00:00 SA
For a plumbing emergency of any kind the services provided by Pride is superb, professional, and careful. They replaced a plumbing fixture six feet under the ground in one day and I remain completely satisfied with the repair. Thank you Ericsen!
Friendly and ez to work with. they are responsive and do quality work. They did a big job for me and it was done well
My sink in the kitchen was clogged up and I thought it would be an easy fix, but Pride Plumbing was able to find a bigger issue with the rusted pipes due to the house being over 60 years old. They were able to reroute the kitchen and laundry pipes and replace what was needed with better material avoiding having to tear up the flooring inside. That was a big relief.
I had used Pride Plumbing once before to replace all of the water lines and I am very happy on both counts. I got to know the guys by name and they were all very pleasant and respectful. I highly recommend this Plumbing service. I would give them more stars if I could.
Thank you all for such a great job
Samantha N.
10/05/2022 12:00:00 SA
We LOVE aidan!!! He is our favorite worker! always kind and listens very well talks loudly for my uncle and speaks slow for him too! We love that! We recommend this company x10 i believe they're family owned too! what a bonus to support a local family and business !!
Leslie P.
08/11/2023 12:00:00 SA
Update! Pride Plumbing is hands down my best experience ever with a plumbing company. The folks answering the phone and texting were accurate, knowledgeable, friendly, and responsive. The technician, Tyler, was on time, fast and efficient, professional and friendly. The best part is that another plumber quoted me a $1600 job. They did it for less than $400 because they gave me options that would work for my issues and weren't trying to sell me work I didn't need. Their honesty is impressive! I absolutely will be a return customer!
These guys were the most professional plumbing company that I've ever dealt with. Mike is knowledgeable and really focuses on customer service. We had an amazing experience with the repipe of our house and I can't recommend them enough.
Don B.
08/11/2023 12:00:00 SA
Bill and Joey were professional and informative. They were on time and courteous. I have used this company in the past and they do an amazing job! Thank you so much gentlemen! My plumbing is now working properly! Anyone who reads this do not hesitate to call them, they will take care of all your plumbing needs!
Always quick and friendly service, and not only completely solving your plumbing problem at the first try, but providing so many tips for maintaining pipes and fixtures around your home to help avoid future problems. I especially appreciate the service provided to me by Stephen Hill and Teddy Serrato. I totally trust and depend on Pride Plumbing!
Matt came out within 2 hrs of my phone call. Needed to replace an outside hose bib because after over 20 years of dripping, I had had enough and decided to change out the washer inside. However, my plumbing skills were not enough to change out the entire bib with the handle and some of the other parts came apart in my hands as I tried to take it apart. I do NOT know how to sweat copper fittings on, so I looked on Yelp and found Pride. Great job. Not cheap by any means, but they did a good job for a fair price in my opinion. Thank you Pride Plumbing!
I didn't end up needing service after all. But I appreciated the fast response and up front pricing. Thank you.
Rich J.
02/07/2023 12:00:00 SA
We had what we thought was a plugged pipe only to find our leech line had failed. Mike and Tyler came in and fixed and replaced the leech line, put easy access for the septic and holding tank as well as clean out access. They quoted us a price and stuck to it. We will definitely use Pride Plumbing in the future.
Courteous and professional. Quality and thorough work done. Will call back for future plumbing needs.
Matthew V. did Great Service clearing the clogged standpipe !
Dora A.
04/03/2019 12:00:00 SA
It's been a little while that Pride Plumbing Services was at our house.... they were great in responding to our need of help. I will call agin if need be. THANK YOU Mike & Stephen
I called Pride Plumbing because my kitchen sink was backing up and also overflowing into my bathroom sink. Bryan came out and was very thorough, courteous and professional. He was able to snake out a pipe from the roof, which he found tree roots in. I appreciated that he actually brought the tree roots down. I was able to show my landlord the source of the issue.
I would definitely use Pride Plumbing again and recommend them, I felt like they were easy to work with, they came out the very next day, and they were honest. I also appreciate that they text you when they are on their way. I was able to stay at work until I got the text and did not have to spend a day waiting.
Zion was on time and did a professional job!
Both sinks are now working perfectly even though the clog was further down in the branch line.
Zion explained some other preventive services they offer that we'll likely sign up for.
Couldn't ask for better deal.
Honest friendly professional service, fair pricing, and he took time to discuss things and answer our questions.
We'll definitely call them again when we need a plumber.
Scott C.
06/03/2019 12:00:00 SA
Needed someone to come and get the plumbing working on a mountain home that was in need of lots of help. We ended up giving Pride Plumbing a try and we were very satisfied with both their work ethic and the quality of work. Initially, Zion changed the toilet and did an initial cleaning of the old pipes. Unfortunately, the pipes needed a little more work, so Zion returned with Jacob and together they water-blasted the pipes which got them working great! Then, if that wasn't enough, we had them change the water heater too! Great work. Professional. Positive attitude. A pleasure having these guys working on our project.
Our technician, Stephen Hill, was very knowledgeable and professional! He handled our problem swiftly and with such ease!
Since we've been hearing water running through our home for about a month. I reached out to Pride Plumbing, Steve came out on a Wednesday. Informed us it was a slab leak, the cost and all the details, pros and cons. After I determined it was best to just re-pipe our whole home since it is 34 years old. Instead of doing patch work, and end up paying more later.
Steve explained the whole process in detail with me. Explained it would take 2 days, one day for the plumbing and one day to re-drywall.
Steve scheduled his plumbers to come out the next day, Thursday to do the repiping of our home.
Then the next day Friday the drywall crew came out and re-dry wall everything they opened up at no extra cost.
Then the following week, Tuesday (today) they had a cleaning crew from Maids 2000 come out and deep clean our home (everywhere work was done). I was surprised they offered this and paid for it themselves.
My wife was so pleased with the cleaning crew, she decided to hire them for a monthly service.
Though all this, Steve kept in contact with me through every step of the way. He called and texted me to assure and follow up with me if everything going good.
I couldn't be more pleased with all 3 crews that came by that worked here in our home! I'll definitely be referring my friends and family to Pride Plumbing (Steve) if I hear anyone with plumbing needs! Thank You!
We had a problem with a gas line when we had a new dryer installed. We called and they were super responsive! We received service over there weekend at an amazing rate! Chris was so helpful and finished the job quickly. After he fixed the dryer, he looked at a few other issues in the house. He was professional, helpful and provided A+ over the top service!!
Don W.
03/08/2019 12:00:00 SA
The best plumbing experience I have ever had. The owner responded to my email request in the early morning. He provided an estimate and described what needed to be done in detail. My dads house had a leak so the gas company turned his gas off, leaving a Senior Veteran with no heat or shower. A competitor showed up first and provided a very high estimate. When Ryan and Brian showed up and they were excellent. They both went to work on replacing 3 x gas valves and running new gas lines to by-pass the leak. Ryan even found a hair-line crack in an appliance regulator. He went above and beyond by coming back when he saw the gas company driving up after he had left for the day. All of this work was completed at a third of the quote the other company
wanted. EXCELLENCE!!!!!!
José was great!
Went out to a rental property I have in Redlands and fixed the issue right away. Very reasonable very responsive and they communicate great.
DJ R.
02/03/2022 12:00:00 SA
All I can say is WOW. Drains plugged and unplugged so quickly I forgot they came. Good as new and great information about our drainage system. Thanks Aden your work was very appreciated. We will be calling Pride for our plumbing needs from now on. Thanks again.
Laila Z.
02/01/2021 12:00:00 SA
Stephen Hill is definitely one of the best employees you guys have in your company. Definitely will work anytime with Pride Plumbing just because of the amazing services they provide. From our hearts, thank you!
Linda P.
11/01/2019 12:00:00 SA
Based on a neighbor's recommendation, I requested a consultation and estimate for adding a shower stall to a secondary bathroom. Gosh, their tech was at my house within 90 minutes! He seemed knowledgeable and measured the space, crawled around in the crawl space checking for access to water, drains and vents. He consulted with the office by phone and gave me an estimate. Since they were to supply the enclosure, the door and the plumbing, I asked for pictures of what they would be putting in. The tech assured me I'd have pictures either that evening or first thing in the morning. That was 10 days ago and nothing. Don't want my business? Fine, but just say so.
I was disappointed in the delivery service Costco uses for delivering appliances because they refused to hook up our new fridge to the water line that was right where the fridge was placed. Prides technicians showed up earlier than expected which I appreciated. They not only hooked up the water line to the fridge, but turned the water back on and made sure everything was working properly. Pride's people had to work past 5 pm and I am grateful that we were able to start using our new fridge today. The only thing I would suggest is for Pride to let you know before they come that the minimum charge will be $165. That way people can make a decision while on the phone if they want the work done or not.
Nick T.
03/04/2020 12:00:00 SA
First class service. Fast and clean. Briana you rock
My dad Bryan, doesn't do yelp lol but asked if I would review on yelp for him. I was out of town & unfortunately my dad had a toilet leak appear suddenly. He's in a wheelchair & was unable to get things shut off. He called Pride late morning & they came out the same day! They fixed his toilet problem THAT DAY & replaced the new toilet seat my dad had as well. They were super friendly, terrific customer service, a fair price & a fantastic tech, Ryan H. They were prompt, courteous, clean, professional & explained everything to my dad about his repair. My dad is thrilled with the service, all around. I'd use them for my plumbing needs & I will suggest to everyone in their service area to try PRIDE PLUMBING! They're great folks & a great company! Zero issues! 100% satisfied! They even emailed my dad a pdf copy of his paid invoice for his records! Phenomenal!!
Thanks Justin for your prompt response to make the necessary repairs for a water main pipe leak. He was prompt, courteous, explained problem/issues and answered all my questions regarding the repair.
My water pressure was quite low, so I called Pride. After checking things out, they discovered that the City was doing work, and had restricted the water. I started to pay them, the plumber refused to take any money. I couldn't believe it. I have used Pride before, and definitely will in the future. What a stand up company.
Tim T.
04/10/2022 12:00:00 SA
We recently used Pride to look at our old shower valves and how we can replace the handles. Bill from their team came out and was so helpful. He gave us great advice and provided a solution. After trying to have our handyman try to to do it multiple times, Bill was able to help us. The work he did looked incredible. He was so wonderful to work with. We now have an updated shower.
Great experience. Jessie was the man ! Super professional, and full of knowledge. Ask for Jessie, you won't be sorry. Thank you Jessie for educating me on why and what you were doing.
Tyler was fantastic. Very knowledgeable. Fixed the problem right away. Answered every question thoroughly.
We had Dan Lopez come out with a couple of his guys to dig about 6 feet underground and replace the pipe that drained into the main line. Dan worked with the HOA contractor to coordinate the job. The contractor didn't think it would be a big job and he underestimated how deep the pipe was by about 4 feet. So thankful Dan was able to show the contractor that the job was bigger than he thought it would be. He and his guys were friendly, quick, and did a great job!
Dan Lopez was the plumber that came and fixed our plumbing within 15min. We had 4 other companies come and they didn't know what the problem was let alone their estimates and solutions to find the problem were off the wall crazy. Dan came in and within 2min he was able to find the problem and had a low estimate . Id recommend Dan Lopez from pride anyway! The gentleman was kind and friendly to top off the cake
Great experience with Pride Plumbing. They were able to send someone out next day. Matt was our technician and he fixed our plumbing issue with the least invasive and least expensive solution. He also noticed other plumbing issues we had around the house and offered a free estimate on those. Will use Pride plumbing for our future plumbing needs.
Thank you for Pride Plumbing Services and my technician Trevor! They were responded to my call for clogged sewer drain very quickly and Trevor showed up quicker than expected. Trevor was very professional and very helpful. I'm very happy that I called them and plan to use them again.
Mary Y.
01/04/2020 12:00:00 SA
Had a great experience with Pride Plumbing. They responded to my yelp request within a few minutes and were able to set up an appt for the very next morning. They came out to my rental property where the sinks were clogged and had to snake it from the roof. Everything was taken care of and I was able to give payment over the phone. Was all done paperless and without me having to be there which was very convenient for me. I will definitely be calling them again with all my plumbing needs.
Mark G.
03/08/2017 12:00:00 SA
I highly recommend Pride Plumbing. Mike and his crew responded quickly to our call about a main sewer line blockage, walked us through our the possible problems, kept us informed on what they found, gave us fair pricing on all the repair options, finished the job quickly, and cleaned up all the impacted areas. I could not have asked for a more professional experience.
Krystle R.
12/09/2021 12:00:00 SA
Chris came out and did a hydrojet for some sellers. Showed up on time. Super professional! Thanks again guys! Used this company as well to redo my entire home ! Very pleased.
Coco O.
07/06/2019 12:00:00 SA
I have worked with Mike on servers occasions and have referred him to my friends and family. His company is great to work with and beyond professional. I highly recommend giving them a call in your time of plumbing needs.
GERMAINE Q!!! The Plumber/Technician you want to request from Pride Plumbing Services if you find yourself in a position of needing help with your plumbing. His Expertise, Confidence and Ability are second to none. So I am clear, I am VERY specific when hiring professionals to do work on my home. I usually have a ton of questions and look for thorough explanations for procedures and processes I do not understand. Germaine rose to the challenge. He has a great attitude and is very patient.....to his credit, A VERY HARD WORKER. Pride is lucky to have him and you'd be lucky to get him if you ever needed help with your plumbing. My husband and I are very satisfied with the work completed (Water Heater replacement & Regulator/Suppressor replacement). Plumbing is stressful for a homeowner....Germaine made it easier!!! Thank you for helping us, Germaine....Shaughn and I are grateful!!! HIGHLY RECOMMEND
Not hating for hustling but I got a quote for a job from these guys for $380, and I called around and I have a guy who quoted me $225 for same type of warranty too. So their price is definitely high for the job that I needed. I would call around.
If I were you I would call around. Not hating on the tech because he was very nice and polite.
I had requested service on a Sunday and they were there within a couple hours which I found out to be amazing. I had Stephen as my tech and he was very nice and kept me up to date on everything he was doing. I spoke to someone on here to cancel for a home warranty check and they responded within 10 minutes and were so kind and understanding. Even kept a spot open for me in case things don't work out. It was a wonderful experience. I recommend them 100%.
So we have a bunch of family arrive for 9 days and our shower gets a clog. The first plumbers we call wanted $16,000 to fix it, the second plumbers quoted over $8000. I was shocked. I cannot tell you how happy I was to find Pride plumbing. After they used the camera to see the real problem they unclogged the shower, the other 2 companies said they could not even unclog it. I feel Pride was honest with us. Yes, we need work on our pipes as my house is 53 years old, but for now we have 2 showers for 14 people to use over the holiday and it was only $465 versus the outrageous amount the other 2 lying companies were wanting! I cried when they left because I was so thankful. My husband and I hit a rough patch and money is very tight. What a relief not to only have 1 shower for the next several months! Thank you Pride. I will be spreading the word and would totally recommend this company to everyone!
From my husband:
Pride Plumbing is a rare find. They found the way to clear our shower drain when the other guys couldn't. They used advanced camera technology to show me that our entire drain pipe system just needs to be hydro jet cleaned out, after the first plumber used their scope simply as a scare tactic sales tool to try and convince me we needed thousands of dollars of repairs to our failed main line drain. Pride Plumbing found a clean out that the others missed to clear a bad clog, while their competitors said the only way to fix it was to jackhammer our bathroom floor and dig down to replace the pipe which added thousands more to their inflated estimate.
This Thanksgiving I will be thankful that we found Pride Plumbing.
Randell W.
05/08/2018 12:00:00 SA
I had a plumbing problem and PRIDE was the solution. From the get go these guys were professional and got the job done ! I want to personally Thank PRIDE, Mike, Danny and the Crew today for being on time and professional on the job. I would definitely hire PRIDE again and recommend to anyone who has a plumbing issue and wants it done right !
This outfit is top notch! Highly motivated, helpful and professional. Gentleman were on time and experts in there field of training. I absolutely will use Pride in the future. Thank you Pride.
These guys were honest, resourceful, fast and affordable. What more can you ask for?
We had a serious hot water pressure problem at my house and they were able to get to the root of the problem without charging us an arm and a leg. Beware of other plumbers trying to upsell you on things you already have or don't need.
They acknowledged my house did NOT need a repiping like the previous plumber had suggested and rather than nickle and diming me like two other service quotes tried to, Pride Plumbing came in, got us our hot water pressure back by installing a new quality water heater and brought hot showers back into our home. I highly recommend them! Thank you Pride Plumbing!!
Cindy C.
07/10/2023 12:00:00 SA
Our 1st contact was with Mike over the phone. He knew exactly what the plumbing issue was with the Delta shower value even before my hubby finished describing it. We had to turn off our water until the problem could be remedied.
Even before your plumber shows up to your home Pride Plumbing sends you a text that the plumber is on the way. The text also includes the workers name, brief description of his work experience, highlights about him and a picture of the worker.
Early the next morning Matthew Chavez from Pride Plumbing came out to our home and completed/fixed our shower value and repaired our Cooper pipe. He turned back on our water and checked for any leaks. He was courteous and professional.
Our family would highly recommend Pride Plumbing.
Thank you Matthew for a job well done!
Dan did a great job installing a new toilet for us. Our old toilet was constantly having problems, and we were getting frustrated. We almost walked into a big mistake when purchasing our new toilet. Dan told us that the toilet we just bought came from a company that was notorious for selling poor-quality toilets, and though it was cheaper, we would end up spending more money in the long run. He recommended a better brand that would be more reliable. We appreciate his insight because we know nothing about this sort of thing. When Dan and his men came to install the new toilet, they were fast and left the place clean. I highly recommend their service, especially if you are unsure what brand is the best to purchase for your bathroom appliances.
Trevor and Jason were excellent! Very fast service, very professional, and knowledgeable. Will definitely be using them in the future. Thank you for such a great experience!
It is so hard to get work done in Big Bear. Pride plumbing was able to do a same-day appointment when five other companies were unable to accommodate. They really saved me and my family as we were out of hot water because our water heater broke. They did an awesome job and the technicians were professional and friendly. I will call them again if I have anymore plumbing issues.
Kells T.
08/09/2018 12:00:00 SA
This guy was great. We called on a Saturday and he was at our house in less than an hour. He fixed the problem and helped my husband with a few other things. He answered questions, was very knowledgeable and nice. We called our go-to plumbers out in our area first, but they told us they were booking into next week! We needed something sooner so we called Pride. So glad we did. Thanks guys! Pride is our new place now!
Nerissa B.
03/10/2023 12:00:00 SA
This is a family owned business so you are not treated like number. This is an office that is dependable, rain or shine, and is always available for any questions. They are very quick and they do not charge as much as others do.
I highly recommend this business! I have already recommended others already and will continue to do so. I am grateful to find this place because they were there when we needed plumbing service. They made everything so simple! I called, made an appointment, they showed up, solved our problem, paid and everything was back up and running! Everything only took about an hour with repair! Give this family business a try, you will not regret it!
Thank you, so much for being there for me, my family, and friends!
Raylene R.
04/02/2019 12:00:00 SA
They were so awesome! Gave me a quote and stuck to that price we're fast and reliable! Definitely will call back for any other repairs needed!!
Ryan H. came out for my service call. He was very knowledgeable and professional and the problem diagnosed and fixed quickly. Setting up the appointment was very easy and would deifinitely recommend this service.
Jose P.
06/03/2021 12:00:00 SA
Pride Plumbing was excellent. Had a toilet back up in one of our restrooms and Aiden Littleton from Pride Plumbing came to the rescue. I was not home but Aiden was able to take care of the problem and kept my wife in the loop the whole time. Good communication, fast response, and most importantly honest service. Thank you Pride Plumbing, and thank You Aiden.
Taylor A.
03/04/2016 12:00:00 SA
So I came home from work to a leak underneath the house! Very frustrating! Got on Yelp and read all the reviews and remembered seeing the pride plumbing trucks around town so I decided to give them a call. Mike was there in 45 minutes had the problem figured out in ten minutes called two more guys and the problem fixed in 3 hours. Very professional and very reasonably priced! I would not hesitate to use them again or recommend to my friends and family. After all my issues with other plumbers it feels good to finally have somebody I can trust!
Over the summer, Pride plumbing came to my house to fix a leak in my bathroom. The tech (can't remember his name) was extremely nice which led us to trust him. The work we needed was done but since my mom and I didn't know what we were doing or asking for, he took advantage of us. It's a been a few months and I came to find out that he actually charged us quadruple for his service when my friend who is a plumber came to town, and another company who does plumbing (working on another project in our house) said we were charged hundreds more than what we needed to be. I felt what Pride asked for was too high but I trusted the tech because he was so nice. The tech also said we needed a new toilet and that he would charge us to do a fix but it won't fix the issue completely. I believe we were charged 200 for something that didn't even fix our issue (our total cost was 400). Turns out, we just needed to purchase a tank flapper from Home Depot for $3. The other plumbing company fixed the toilet for free for us. No new toilet. No more issues.
Pride will take advantage of you if you don't know what you're doing and that to me is so sad. I'm more upset with myself for being so gullible, but just wanted to write this review to let people know. Perhaps get a second quote and compare.
Always on time and dependable, quality work! We use them often and have never been disappointed.. highly recommend Pride Plumbing for any of your plumbing needs!
So I decided to fix a leak in my shower faucet.... So needless to say I wound up causing a bigger leak. I called Pride Plumbing and spoke to Mike about needing emergency services since it was already close to 7 and I would be without water for the night. Matt came an hour later and replaced my shower valve it took him around 2 hours but Matt did a great job and answered any questions that I had. Thank you guys for your hard work and whenever I think I can fix something in the future I'll just call you first
Liz F.
03/05/2019 12:00:00 SA
Danny came out to our house and did a fantastic job. He was very nice, professional and fast. Great attitude and fast service! I would definitely recommend this company.
Ivan D.
02/08/2023 12:00:00 SA
They wanted to charge me 150 bucks or so just to come out and look at my water heater. Don't be fooled by plumbers like these...i never asked them to go out to me...they just wanted to bring their service to me so they could charge me without doing any work.
Lindy Ann U.
08/04/2022 12:00:00 SA
Quick appointment time and Quinton was able to answer all my questions and give me Peace of mind with my clog problem. Recommend.
Pride has serviced our older home several times now and I've always been extremely pleased with their ability to do the jobs quickly and thoroughly. They water jetted our home a while back and kept their warranty promise without any issue when we had to have them come out a few months later for a lingering issue. They were able to find issues other companies weren't and were very fast to repair a leak issue that we've had for over a year. They aren't always the very cheapest but the service they provide has been worth it.
We were 100% pleased with Pride Plumbing. They were professional from our first contact (phone call). Bryan came over within the allotted time frame and quickly got to work clearing our kitchen drain. He was professional, personable, and did a great job. He left everything clean and we will easily call them again should we need further help.
Friendly employees. Reasonable prices and quality work. Definitely recommend. Received estimates from competitors (Nexgen) and they were ridiculous with their estimates. Called Pride Plumbing and very happy.
Lisa O.
05/08/2021 12:00:00 SA
I hate that I need to leave one star, this company doesn't deserve it. On April 2nd, 2021, we called out for service to Pride Plumbing they sent out Jesse nice young man, my husband try to fix our toilet himself and no luck so this is we're Jesse came in, he put our toilet back together did his job and $440 dollars later we where good we thought. Also when Jesse started fixing our toilet he never told my husband that the parts that we had which were brand new, weren't covered under there warranty, it would only be covered if we bought there over priced parts. Also Jesse did tell my husband that we needed a new toilet that would cost us $800 that's crazy, that we did not need. This whole job was for Jesse to put the toilet tank and guts back together that's all. So for the next month toilet was doing it's job, only 3 people live in the house and it's a bathroom that guest use. We leave for a weekend getaway and come home to a leaking toilet tank. So what do we do call Jesse back cause we think it's under warranty right and four days later he comes to say it's not covered the bolt on the tank is not tight and that's where the water was coming from. Jesse tells my husband nothing is cover and he will talk to his general manager Mike, now it took them 2 hrs to come on April 2nd and four days to come when we have a major leak and our whole downstairs is under water Customer service is not there first priority and we never heard from General Manager Mike. So now we're very upset customer cause no customers service at all or even Mike the general manager couldn't even call us but yet when my husband called him Mike started cuss at my husband calling him a know it all and yes my husband was not nice he was cussing back. The point of this is never use this company, Mike is so sure that his business won't be hurt if we left a Yelp review cause he's been in business for years. Mike is very unprofessional for even cussing at my husband and for not taking responsibility for the job that his employee did. Still today we haven't received a receipt and over charged!! We have learned big time!!
Bina B.
11/04/2020 12:00:00 SA
Came out late in the evening. Professional, polite, listened to me as I explained what happened. Addressed the problem promptly. Thorough. Made sure I could have cold water overnight so I didnt have to go get a hotel room late at night. Picked up drywall he had to cut out. Thank you!
My husband and I used Pride Plumbing to have 2 new fiberglass showers and vanities installed. We called several companies for quotes and Pride Plumbing stood out as the most knowledgeable and professional company we contacted. We could not be happier with how everything turned out and the customer service we received. Stephen H. went above and beyond to make sure we were happy and the project was completed on time. He also followed up after the job was finished just to ensure we were still happy with the work he did. I never write any reviews but Stephen was so exceptional this one was required.
Thank you Pride Plumbing and we will definitely be recommending your company to everyone we know.
William M.
08/10/2023 12:00:00 SA
A little over 5 years ago, I took advantage of the housing market, sold my house and moved here from Highland park, ca. it's a shame that when companies like Pride plumbing shows up, they think we are rich or just stupid clients. I broke even moving out here!! Pride plumbing was my last quote for today (had 3 other plumbing companies come out and give me a quote today). The most efficient quote was $150.00 and the average was $175-$180 to snake my sewer line. Pride quoted me $285.00!!! My advise is make sure you get other quotes before you hire these clowns!! Good luck to ya'll!!!
Daniel P.
12/12/2018 12:00:00 SA
I submitted a request for a quote on a water heater replacement at 10:00 pm along with pictures of the location of the old water heater. I received a response in 10 minutes along with a quote and explanation of what was needed to bring it up to the new code. They had an appointment available the next day. Danny and one other technician started on time, explained their plan and went right to work. They estimated it would take 2 hours and the were right on schedule! Very professional plumbers, friendly & courteous. Would definitely use Pride Plumbing again & highly recommend them.
Pride came to help us out after normal business hours for no extra charge and did fantastic work. Also provided a lot of useful information about or plumbing system. Friendly and prompt service! Thank you!
I'd been dealing with a stoppage and was told by multiple techs from other companies that I needed to have some expensive work done before they could even diagnosis my problem. After talking to several plumbers and receiving different estimates, I thankfully decided to go with Pride Plumbing. Mike and Daniel had the problem identified quickly (on a Saturday morning!) and gave me an estimate that they honored. At the end of the day, the problem was solved, and I paid what I had been told I'd be paying (which was less than anyone else's estimate). Their customer service was outstanding, and the work was first-rate. I not only have functional plumbing again; I also now know more about my home's plumbing, and I know who I'll be calling for any future plumbing problems.
Travel Mom C.
11/09/2022 12:00:00 SA
A few weeks ago we had a weekend service call with Pride Plumbing due to a backup in a bathroom shower. Our service technician, Matt Vazquez, was great and took care of that problem and a last minute can you please look at this in a 2nd bathroom (the shower handle / faucet was leaking). He was able to take care of that during the same visit and handled the entire service call very quickly and effectively. We'll be sure to use Pride in the future!
Kevin E.
02/12/2019 12:00:00 SA
Friends all spoke very highly of Pride Plumbing, so I gave them a call when my water spigot began to leak. I found that the wonderful praises were well deserved. Matt came out. He came out on time, on the date promised, he was friendly, fast, courteous, and professional. He got right to work, and got the job done. I really could not be happier. Matt is a wonderful ambassador for Pride Plumbing. I could not say enough good about the wonderful service, professional demeanor, and skill that Matt displayed. Thanks to Pride, and Thanks to Matt.
I am so glad we used Pride Plumbing. We had a big expensive job for them to do. And different plumbers gave varying quotes with different solutions. Pride Plumbing was the newest technology from our point of view and the best fit for a permanent fix without a lot of damage to our yard or foundation. Instead of digging up a very root-damaged long expanse of main line, they were able to put an inner sleeve that hardened with epoxy and became like a smooth plastic pipe inside the old clay pipe. Literally no other plumber we called gave us this option. Teddy was very easy to talk to, explained everything clearly and worked long hours to make it happen as quickly as possible. He worked with his crew and the other teams brought in so that everything went smoothly. When there was a hiccup, they would tell me about it with the solution and just kept it moving along. I would highly recommend them. I've dealt with a lot of plumbers and this was the best experience I've had -- hands down.
Teddy, if you read this, thank you again. I really appreciated your easy going nature and your knowledge and skill.
We recently moved to an older home which was in need of major plumbing repairs. We had a couple of plumbing companies come out to give us their assessments/quotes. We went with Pride Plumbing because of their honesty. They were willing to work with us, getting the worse taken care of first. We now have hot water throughout our home and the threat of a sewage backup has been rectified. We will not hesitate to recommend PP and will be using them here in the near future.
$289 to snake a sink drain. They agreed to check it out for $125, and would call me for approval if their cost would be higher. When they called to say they had arrived on site they said it might be more, so I expected another call with a price. But they didn't call again until they were done, and said it was $289. I asked them for a breakdown of the cost, and they said it's just a flat fee. They didn't mention this flat fee when they agreed to go out for $125. I work with plumbers in a lot of areas and won't be calling Pride Plumbing again.
Amber W.
04/11/2021 12:00:00 SA
Rick was awesome! Not only was he able to fix our issue, but he was able to check a couple other things for us and give us a quote on those repairs! Would highly recommend him for a job!
Larry S.
05/01/2020 12:00:00 SA
Unlike other plumbing services I called, Pride got plumbers out there within two hours of calling... actually sooner since they had to wait in front of our house until we arrived home with a new faucet to install. Cody and Ricky had great attitudes and got the job done quickly. Perhaps I would give the company 4 1/2 stars instead of 5 since the person on the phone quoted a price half of Cody and Ricky's company book price, but fortunately, they and the company honored the phone quote without any hassle. The large price discrepancy was a little strange though. Glad we got that quote on the phone first.
We had a problem with our upstairs bath tub leaking into our downstairs laundry room whenever someone would take a bath. Before they arrived to our house, they gave us a courtesy call to let us know they were on the way. Both Steven and Zion were able to fix the problem very fast. They were both very friendly, professional, and timely.
If ever we have any other plumbing problems, we will definitely be giving them a call.
Ask for Steven and Zion!!!
Teddy was responsive, kept me up to date on when he would be there. He did a nice job getting attachments for my washer and dryer and getting them installed. He even got the washer going before he went to get parts he needed for the dryer so I could start a load of wash! Much appreciated!
Chris C.
04/06/2019 12:00:00 SA
I thought I had a problem with my water heater, but due to Matt's troubleshooting he realized it was actually my pressure regulator. Even though that is a much more expensive repair, I was happy to have the real problem identified. Matt was very professional and did the job right! Highly recommended.
Maureen L.
02/11/2020 12:00:00 SA
Excellent service. Prompt courteous. Fixed the problem quickly and for a reasonable price. Definitely recommend.
I was very pleased to hear they could come see me on a weekend later in the day. It was also their regular rate. The young gentleman that came was very clean, cordial, efficient and fixed my disposal. I would use them again.
Veronica H.
12/05/2018 12:00:00 SA
Ryan was excellent. We got a free estimate on our plumbing issue. Ryan was friendly and professional, he explained the issue and didn't pressure us into any and unnecessary repairs. We did talk about additional work we would like to do in the future and we will definitely be calling them again. I understand why they are so highly rated, they replied promptly to my inquiry for a quote and were willing to send someone out quickly if it was an emergency.
Great service! Showed up ahead of schedule and got to work right away and solved the problem quickly. Staff very professional and respectful. Highly recommend Pride Plumbing! Will use this company in the future if needed.
Same day service. Ryan was very professional, courteous, and efficient. I would recommend Pride Plumbing Services and will be using them again. Thank You.
Dee E.
02/09/2022 12:00:00 SA
Lightning quick response! Spoke with the admin of this company and she was delightful to deal with. Set me up within the hour of calling but was unable to carry through to see what the rest of their services would look like. Rest assured, they'll be one of the first calls I make in case of any plumbing emergencies in the future! Thanks again!
Sally L.
10/11/2019 12:00:00 SA
I contacted this company via Yelp messaging around 9pm at night. Was contacted and had appointment next day between 9 and 11 am. I requested a text or call 30 minutes before arrival time and was told no problem. I recieved a text 30 minutes prior as promised and Josh arrived shortly after 9.
I explained the toilet had been leaking from the base when flushed. I already had another company out a few days ago. They said it was a bad wax ring, installed a new one collected $255 from me and then said I needed a new flange for an additional $700. I was told not to use the toilet as it was still leaking at the base.
Needless to say I was not happy so I called Pride due to the great reviews.
Josh flushed my toilet multiple times and shocker, no leak. He was courteous, didn't try to sell me on unnecessary services, and seemed knowledgeable.
I am 100 percent satisfied with the service.In the event I have any further plumbing issues....I'm calling for him.
Pride Plumbing has been great to work with as I did a forced kitchen remodel after my home insurance company refused to pay for the damage done by a broken pipe--they considered it was caused by a pre-exising leak...Stephen just finished installing all the faucets in my kitchen and new bathrooms. He provides great service; he works quickley but pays atttention to detail. He even double-checked to make certain my new dishwasher drained correctly! I had them repipe the house and replace my old water heater and they installed a whole house water filter that has cut down on the scale on my faucets from hard water.
We had a range, dishwasher, and microwave delivered by Home Depot but the delivery guys says our valves were old and needed to be replaced, I called Pride and they got to our home immediately. They are very friendly and competent. I have to say I was shocked at the prices. $475 to install and $350 to move a gas valve farther into the wall. They said I needed a regulator for water pressure and that was $800. Home Depot reimbursed us $250 for installation. I don't know if these prices are high or low. I can only say it was a bit of a shock. It's nice that they are extremely nice guys. I wish there had been a senior discount.
Back in late-March we were having a drainage problem with our laundry room plumbing. We have previously used another local outfit but they were proving to be somewhat unreliable. We were tempted to use local plumbers who advertise on social media, etc, but we are very glad we hired the experienced crew at Pride Plumbing. We called around and although there were some comparable rates, the reps who answered the phones were either short or not helpful or their crew was not available for several hours. This was not the case with Pride Plumbing at all! The rep was extremely friendly,professional, and helpful (sorry I've since forgotten her name). In addition, she said someone would be out within the following half hour. No sooner did Ryan and Steven arrive. I have to tell you that both of these guys are stellar! The ever consummate professionals that they are had the line cleared and operating in no time. They also checked my regulators free of charge and gave me an estimate for the installation of both.
I highly recommend this company.
Veronica E.
07/06/2018 12:00:00 SA
We had a sink clog at my grandmas house. We were unsuccessful at unclogging it ourselves, it was in need of a snake to unclog it.
We came across Pride Plumbing's rating on google and the ratings were very accurate. The response time was quick, the work was thorough and customer service by Daniel....great! It was technically after hours (around 6pm) and Daniel had to leave his family to come to our rescue. We are grateful for you and your services. Pride Plumbing will for sure be our go to plumbing service.
Amy B.
09/08/2022 12:00:00 SA
Germaine replaced the flange and wax seal under our toilet and set it permanently (the toilet had been wobbly for a long time). Germaine was professional and efficient.
We have used Pride Plumbing in the past and they have always been wonderful. This was the case again with Germaine.
Patricia M.
01/05/2019 12:00:00 SA
My galvanized pipes were dripping close to my outside wall in front of my house and corrosion prevented my turning off the drips. Planned to call 3 plumbers and choose one. However the week before plumber number one never made it for my requested 2pm appointment until 6pm-when he finally was available. The second plumber was to come the next week. On the scheduled day a phone call and minutes later Bryan arrived. I requested the pipe and faucet to be replaced. And I asked him to go deep to replace the pipe after we discussed the fees. After starting the project, my pipe had broken off with minimal manipulation. I had suspected it could be very expensive but the estimate was reasonable so my husband and I agreed to replacement of my very old and leaking galvanized pipes. Bryan placed a temporary PVC flexible pipe and scheduled complete replacement for two days later. Possibly needed to remove concrete across driveway. However the completed job was less than the estimate and no concrete was removed. Bryan with Danny and Zion did a great job. From now on Pride Plumbing Services is our go to plumber.
I have a mid century home and wanted to replace the original bathroom sink that has a hudee ring. I also replaced the faucets. I was very concerned about getting the hudee ring off without damaging the original Formica counter top that is in very good condition. Matt was my plumber and he removed the hudee ring meticulously and without damaging the counter top. Matt installed the sink as well as new faucets and I could not be happier. I learned that he used to work on hot rods so I think that carries over into his plumbing work as he was very careful and paid attention to details. I will definitely use Pride again.
Hector G.
02/11/2019 12:00:00 SA
I recently had an emergency clog in my main line and I called pride plumbing and they were at my home within minutes of my call. Zion was a true professional and was very honest about what the issue was and made the whole experience an awesome one. Even though it was raining, Zion still made sure my problem was fixed and explained everything to us. He made us all feel comfortable about the situation which is hard to find honest and very professional people these days. Thank you guys!
Tonya H.
05/06/2023 12:00:00 SA
Pride plumbing was awesome to work with. They were very responsive and took care of everything quickly and efficiently.
Mendy L.
01/01/2020 12:00:00 SA
I live in an old house that has old pipes & not sure if any previous owners ever cleaned the pipes. Had a really ugly drain clog that wouldn't budge no matter what we did. Trevor & Cody came out on New Years day to rescue me from this situation with the hydro jet machine. It took longer than we expected but those two worked non stop on it until the pipes were all cleared & even cleaned up the laundry room floor after! Will be recommending them to anyone in need of a good plumber!
Richard R.
06/04/2020 12:00:00 SA
As always they did a great job, We have hired them for several jobs and they always come through. We are a design and project management company and our customers always come first. We have been in business over 35 years so finding people with integrity and Pride in their work, like the name says, is refreshing. I highly recommend them.....
We had a large project to do with putting a sleeve on our sewer pipes and pride plumbing did an excellent job! We were worried about having to pull up the deck to get access to the pipes as well as our brand new driveway, and they were able to work around that and still get the job done without having to do any patch up work which we were very pleased about! Their entire crew was very professional and reliable - Jesse was the lead on this project and the reliability and follow through as well as respect for our property was nothing short of excellent - I highly recommend pride plumbing!
Excellent same-day service. Ryan is very knowledgeable about tankless water heaters. We were up and running in about an hour. I will definitely have Pride come again if we need a plumber.
Michael N.
05/06/2020 12:00:00 SA
We had no hot water and they were able to come out that morning and check it out. Were able to get running but due to age of heater recommended a replacement. Answered all questions and gave several options.
Next day called to schedule replacement, they were able to come out that afternoon. Completed work promptly and left work area clean. Gave full explanation of everything done
Jason F.
08/09/2023 12:00:00 SA
There's not enough space here for me convey how thankful we are for finding Matt at Pride Plumbing. We had a houseful of people for a photo shoot up in Lake Arrowhead when wastewater back up into a tub -- nasty! Not only were we up a mountain but it was after 11 at night! Matt came to the rescue that night! His work saved us hundreds of dollars in hotel expenses for the next night, but the job wasn't done...This house had recently been remodeled and the contractor had no idea what could've caused the backup. His plumber came out the next day, RE-set the toilet, and said everything was fine. Even tho Matt had cleared the blockage, we (and Matt) suspected something had caused the blockage. Matt returned and through sheer determination and smarts, Matt cracked the code! He found a chunk of tile that must've dropped down the pipes during the remodel. Our contractor had missed it, his plumber had missed it, but Matt found it, removed it, and saved us from what would've been a recurring problem of one backup after another. After this experience, Matt is the ONLY plumber we will trust for future work--and his rates are very reasonable (especially given the hours and location). Thank you Matt and Pride!!
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