Carissa T.
12/03/2018 12:00:00 SA
If you have found this review while searching for a plumber, then look no further.
The Plumbing Tree has the hook up, literally! They are honest and hard workers
We hired Freddy and his band of merry men [Alex, Jamie, Gilbert, Alan, Carlos, and help] after we realized we would not be able to install a washer/dryer hookups on our own. We needed professional help.
Turns out we needed more help than we thought. Our sewage line started to drip and we hired them before it became a larger issue.
My husband and I just bought our 1st home May of 2018 and needless to say it needs a LOT of work.
We spoke to a couple of different plumbers but after building a rapport with Freddy, we felt that he would not steer us wrong.
We contracted the plumbing tree for a slew of many different things [I am literally paraphrasing my quote]:
1.) A full replacement of the sewage line, from old corroded cast iron to ABS Plastic, throughout the house and in the walls. (Our plumbing made NO sense. It was all zigzagged, wasting lots of water.)
2.) Re-configure the water main (lots of pressure, no emergency shut off)
3. Washer/dryer hook ups and all that that entails (gas, copper pipes, lots of plastic pipes.) Our house came with a tiny laundry closet that would not fit any model of stackable w/d. We decided to relocate it to an outside shed.
Work began Nov 26th. I received a call from the Operations Manager Nelly, 30 mins before their arrival to let me know they are their way.
Once the first trucks arrived with Alex and Gilbert, they went straight to work.
I can't tell you exactly how and what was happening, but they were doing their thing.
Everyone took turns digging in front of my house to correct the water main. It started off as a small hole, than became bigger as the main sewage line was going to be redirected, because of the layout of our foundation.
While someone was digging, another guy (I want to say Gilbert) was already taking out and replacing the gas line. (The original gas and water plumbing was a joke.)
And while that was happening Jamie was removing the existing washer/ dryer connections from the laundry closet.
They came in and took names! Of course the water and gas was turned off while they worked, but they made sure that it was at least temporarily connected at the end of each day.
I want to say my house gave a fight and was determined to keep its guts and really made these guys work.
They were at the house Mon(11/26) -Thurs (11/29) and back on Saturday(12/1). Working as early as 9am to as late as 6- 7pm. It even rained like crazy hard on Thursday and these guys just put up canopies to keep out most of the rain and kept working.
At one point there were 4 Plumbing Tree services trucks here. That must mean it was all hands on deck!
They did great work, I can already hear, feel and see an improvement. This was our first major work on the house and it feels weird to say I'm proud/glad of our decision to have the Plumbing Tree hook us up.
I have a lot of pictures of the progress and the completed work and regrettably no pictures of before, but you can imagine.
To say it simply, they do good work and all to code.
... I forgot to say...
Example of honest:
- Freddy let me know if he recommended any additional work:
-- The kitchen had old pipes too. - we went with that suggestion.
-- The water heater pipes weren't right - that needed to be corrected.
-- The kitchen sink didn't have a vent. (That allows water to drain better from my understanding. We decided not to do that just now. It would be very invasive and expensive.)
-- The 2nd bathroom had an old pipe between 2 slats of wood that is the foundation of the house. Freddy offered to make the correction while they were here and give me a quote, but suggested that since the pipe is still in good condition, to give them a call when we remodel as it would be way easier or if we start to run into any problems.
-Freddy checked out the remaining pipes to the street (snake camera scope?) and gave us an honest, informed opinion of if and when we will need to get that taken care of and around how much it would cost. (It doesn't need to be now, but could wait 3-6 months. Recommends in 3 month to hire them to Jetter (think water pick) the clay pipes (too delicate for normal snake), then yearly maintenance, to avoid having to correct the rest of the pipe line which would be way more expensive.
I plan on using the Plumbing Tree for any future plumbing needs and recommending them to ANY one that is on the look out for a plumber.