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Plumbing By Jacob

Plumbing By Jacob

Plumbing Service
2990 Gale Ave, Long Beach, CA 90810

Description


I am as honest and fair as I can be. I can do anything related to plumbing in a house. I will give you the best quote for your home. I do it all, including water, waste, and gas . I can do main line waste repipes from the curb to your house, main water lines from the water meter to your house, snake drains, install/service shower valves, and install/service faucets, toilets, and tubs. I have a camera with a locator. I do It all!

HISTORY


Established in 2015.
As a third-generation plumber, I have been plumbing for 13 years. I want to show you, the customer, that I am the most professional, reliable, honest, and knowledgeable plumber that you can hire. I want to build a positive reputation for my business, and can only, do that by having happy customers that will call me back the next time they have a plumbing issue.

ABOUT BUSINESS OWNER


I was born and raised in Huntington Beach, CA. I grew up in my father's plumbing business, Manny's Plumbing, where I worked very hard to learn everything I could possibly learn about being a good plumber. Over the years, I went from solely digging trenches to being able to run the plumbing for an entire house, including water, waste, and gas. The customer is my top priority; no matter the size of the job, I will not leave until I know that all of my work has been done perfectly.

SERVICES


Reviews


Gabriel G.
Gabriel G.
6/22/2022
Where do I start. Jacob is the best! My water lines were clogged up and I thought to myself this will be easy, my lines just need to be cleared out by snaking them. Well, I called up Jacob and what I thought was easy turned out to be a nightmare. However, Jacob made it look easy. He is a very detail oriented person as he did a thorough check on all my lines. He gave me the good, bad and the ugly to help me solve my problem. He made what seemed to be an impossible task, possible. The whole time he was honest and up front about the cost and what the problem really was. By the way, Jacob is quite the character as he is funny and positive about every situation. He looked at me freaking out a few times and reassured me everything was going to be alright. Jacob also gave me a lot of tips of how to save money in the future for maintenance. Thanks so much Jacob, you're a class act and honest worker!

Nick V.
Nick V.
8/17/2018
Yooooooo if you want a good plumber that you can trust and actually KNOWS what he doing and also the most coolest and friendliest plumber then you gotta hit up jacob! So we had a water heater leak like in the floor area and so I called jacob and he came looked and like literally he was the master he just pointed out all the places where it would need to get fixed quickly and also thought of the future of the plumbing so no future problems will happen so he mostly put in new pipes cause the ones we had in our place was alll old so im glad he was lookin out for us and he gave a good deal with my grandpa and just did everything perfect! So thank you soooo much jacob you are the man!

Mitar R.
Mitar R.
10/17/2016
I had a Emergency leek on pipes.Called many Plumber but when called Jacob he immediately understood the issue and come in 15 minutes WOW.He Evaluated and found a cause of problem(was not my House).Did not want a charge at all.
Congratulations Jakob.

HIGHLY recommended and will use his service whenever  I needed.

Henry D.
Henry D.
8/13/2019
Just found my new go to plumber. Jacob is awesome! Very honest guy. You don't find many contractors willing to save you money, usually they try and hit you for every little thing. Instead of charging me for the labor of exposing my leaking pipe, he showed me exactly what I needed to do for him to just come in and replace the pipe in half the time which meant half the cost. Plus, he's just an all around cool guy to talk to.

Thanks again Jacob!

Jay G.
Jay G.
8/27/2019
Jacob was extremely helpful.  I have an issue with some big leaking in my shower area and he took a look at that and at some of the issues throughout my house.  He took his time and did not rush anything.

He was also very honest about everything and gave me an idea of what I'm dealing with without trying to charge me needlessly.  I wish we had more professionals like Jacob, he actually seemed to care about our situation, he wasn't just looking to make a buck.  I will very likely be using his services in the future.

Martha S.
Martha S.
8/29/2019
Very happy with the work!  Jacob arrived on time and finished in a timely manner. He explained the work he needed to do, made recommendations for the future, and charged a fair price. Will definitely be calling him again!

Kassidy M.
Kassidy M.
1/17/2021
Jacob came out to our home to unclog our kitchen sink piping which was backing up. Jacob was very personable and honest. He did not upsell anything and did not try to sell us additional services that we did not need.  He focused on the problem at hand and remedied it efficiently.  It was clear in his examination and diagnosis of the problem that he is very knowledgeable in his field. His pricing was very reasonable.  Finding an honest and affordable plumber is a rarity. We will happily use Jacob for all future plumbing jobs.

Paul K.
Paul K.
08/10/2023 12:00:00 SA
Late review, but much deserved. Jacob was very knowledge and chill dude who is all about no nonsense and gets the job done. He provides good insights and recommends things that are only needed. I had asked him how much it would cost to replace a toilet fill valve since I got that done a month ago. Another company would have charged me $400 to replace a fill valve. That's a $10 part and a 15 minute fix. Jacob told me that it's something that I could easily do myself and he wouldn't want to take it as a job, which is what I had done. Jacob's an honest guy and does his job well. I highly recommend him.

Cristo R.
Cristo R.
11/27/2021
Post of from my sister -

I was in complete distress over a plumbing issue I had been dealing with for the better part of the day . I called around and most plumber I called were rude and insanely expensive. I tried one last time and called plumbing by Jacob he was so incredibly kind and most importantly honest and worked with integrity! My plumbing issue got fixed thanks to him . It's hard to find that combination of skill and integrity when it comes to stuff like this so I really appreciate him and how he helped . Thank you !!!

Edgar T.
Edgar T.
8/18/2016
Had a sewer smell coming from one of the side vents near my kitchen.. House is on a raised foundation and noticed a water noise when the kitchen sink turned on. Now I knew I had a water leak behind the wall.. Came to Yelp and saw Jacobs good reviews and gave him a call. He showed up the next day on time and quickly found the issue. The leak wasn't behind the wall but under the floor. He explained to me what needed to be done and I thought to myself.. Here we go... Money for this money for that... And the bill quickly getting expensive.. To my surprise it was lower than other plumbers had quoted.. He was honest and got the job done on time. Totally wound recommend him for any plumbing needs. Definitely calling him back when I need a plumber

Desi S.
Desi S.
6/19/2017
I'm working on a job in Huntington Beach and one of my subcontractors pulled a hose and broke off a rusty spigot. These guys were here within the hour of getting the call. They fixed the problem in no time and even cracked a few jokes and made me laugh while doing so. Excellent service. I'd recommend them to anyone.

Myra B.
Myra B.
9/27/2018
Jacob was very professional. He identified the problem and repaired the issue promptly and efficiently. He corrected things done incorrectly by the previous owner. I feel confident in the work he performed. I'd recommend him to my friends.

Carol R.
Carol R.
12/30/2020
I saw Jacob twice in one week.  He reseated a leaky toilet for me.  He came the same day I called and worked quickly and efficiently.  Six days later I stopped up my kitchen sink, big time.  I tried Home Depots drain cleaner two times the same night and the clog didn't budge.  So, I called Jacob again.  He came out the next morning and cleaned it out from under the sink so he could use a larger diameter snake.  He was able to go 75 feet and thoroughly clear the line.  My house is 60 years old so he suggested installing a kitchen clean out valve behind my sink which could be accessed from outside so future problems would be easily taken care of.  I will be doing that in a few weeks.  No one else ever made that suggestion.  He really knows what he is doing and his prices are honest and fair.  I would recommend Jacob for anyone that needs a great plumber.
.

Sara E.
Sara E.
12/29/2015
You always worry when needing maintenance done or fixing a problem that you are going to get ripped off but with Jacob you don't ever have to worry about that. He is very honest, reliable and reasonably priced. Customer service was exceptional he kept me updated throughout the entire process informing me of all steps. Work was done sooner than I thought. Feels good when you support a small locally run business. Jacob the owner himself came out to do my work! Thanks again and will be referring my family and friends!!!

Marty W.
Marty W.
7/17/2018
Jacob was great, in fact he was awesome.  I will definitely use Jacob again, I'll try and post some pictures..

Henry B.
Henry B.
03/03/2015 12:00:00 SA
Called up Jake because I needed a new water line going to my front yard. He came by Saturday at noon and a couple hours later, I had a spigot at the front of my garage, have wanted one there since we bought the house a couple years ago.
We got a call while Jake was working, a family member had a shower that was not draining, asked Jake and he said sure. We went there with him, (the lady was working) Jake got out his drain snake and within a half hour, the shower was draining as it should.
So, two households were happy customers. Plumbing by Jacob, it's who you call when you need a plumber!

Erin A.
Erin A.
1/26/2022
Jacob came to my house to provide an estimate and was not only kind and professional, but also provided useful info that my husband and I needed (in order to figure out how to best move forward with our issue). Highly recommend his services!

Danny M.
Danny M.
03/01/2017 12:00:00 SA
We had a clogged drain under the kitchen sink. Jacob was able to squeeze me in on the same day. He was on time and courteous. He snaked the clog in the kitchen and snaked the main drain. Jacob explained everything and worked very clean. I would recommend Jacob for all of your plumbing needs.

Thank you Jacob!

Tom J.
Tom J.
12/13/2017
Jacob was great, showed up within minutes of my phone call and had the work done in only a few hours. Prices were more than fair, quality work

Allen N.
Allen N.
09/06/2018 12:00:00 SA
Fast service, efficient, very cost reasonable. excellent plumber. found on Yelp and understand all the nice reviews.

John D.
John D.
2/17/2019
I called Jacob to see if he could hook up a built in BBQ and fire pit for me and he said he could, but that it's easy to do and he would be happy to walk me through it over the phone. He did, and didn't charge me a dime. Jacob will definitely be my go to plumber from here on!

Detlef M.
Detlef M.
8/22/2018
Jake came to my house and within a hour he was able to fix the bathroom sink that was leaking, replace and install a brand new kitchen faucet with a tight fit underneath, and was able to get my garbage disposal working again. He needed a few parts to finish the job  and never had to leave. He had everything in the truck. He was definitely prepared. I paid what I was quoted and I will definitely be calling Jake again for my plumbing needs. If you want a professional and reliable plumber, done right the first time, I'd call Jake.

Nicole R.
Nicole R.
8/14/2023
After needing a plumber last minute, Jacob was fast to respond and here fast. After thinking my toilet would be an easy fix, he worked hard to get down to what was wrong. He was super honest and it turns out to be a bigger project than I thought! I'm glad I know exactly what needs to happen now

Dylan J.
Dylan J.
09/12/2017 12:00:00 SA
It's always a stressful time when you have call a plumber, but let me tell you about our excellent experience with Plumbing by Jacob. My mother was having trouble with a relentlessly leaky sink drain pipes and garbage disposal. Another company had installed the pipes incorrectIy and after several attempts to fix it(over several months) we were left looking for answers. I then referred her to Jacob after seeing other positive reviews(I live out of state). He responded immediately came out and replaced the faulty pipes and explained the problem in detail. He even called me afterwords to assure me everything went well and that my mom was being taken care of. A week later, the sink, faucet, and disposal are finally working. I would refer someone in a heartbeat and he took great care of my mom. I rarely take the time to write a review for this sort of thing, but he really came through on this one.

oksana p.
oksana p.
7/27/2022
Garbage disposal wasn't working, so called a few places to see who would be available to come and look at it. Jacob was the only one who walked me through a quick small home fix over the phone. It worked and saved me the time and money of having someone come look at it. He is very honest and helpful, I will 100% use him if I ever need plumbing services. Thank you Jacob!

Crystal B.
Crystal B.
09/08/2018 12:00:00 SA
We recently purchased new washer and after getting it installed we were having issues with it properly draining and it completely flooding my garage.  I went into Yelp and noticed his 5 star reviews.  Contacted him and within 30 minutes he was at my house.  Did a great job getting my drain cleared and I was back to doing laundry in no time.  I would highly recommend him to anyone looking for a honest  plumber

Karie C.
Karie C.
2/25/2015
I had jake come by and check out a leak I was having in my kitchen. He was able to do an estimate for free and once I decided to go with him he was quick on the job. He was clean, honest and got the job done in a timely manner. It makes me feel even better knowing that he guarantees his work. I've recommend him to a few of my close friends and they have all had similar experiences. Jake is the best!

Ethan M.
Ethan M.
4/25/2017
Unfortunately, I would not recommend this gentleman's services.  I own a few rental houses in HB and was looking for another plumber who I could have on my rolodex.  He was very prompt in returning my call and also went out the very next day early to diagnose the problem.  However, when he called me to discuss the probable issue, to say he was condescending and rude would be a HUGE understatement. From the beginning of the call, each question I asked was answered with a very snotty short answer- to the point that after a minute speaking with him I felt very uncomfortable with this person.  After telling me the pee trap by the bathtub was probably causing the issue, he stated he'd need to cut into the house's outside stucco to see for sure.  When I asked if he is the one to repair the stucco when he is done, he stated, I'm not a general contractor.  Regardless, he said he would not be able to fix whatever issue it may be until the next day (which I had no problem with).  When I stated that I needed a few minutes to think about this before giving him the go ahead, he hung up on me.  Now I understand time is money but if you are going to be a Plumber and want people to literally make major decisions like cutting into the stucco on your house, on the fly, you are unreasonable.  I was not saying I'd call back in an hour or two, I was saying I needed 5 to 10 minutes to try and process what I should do.  Unfortunately, this gentleman did not even hear that as he had already hung up on me.  I have no idea if his plumbing skills are good or bad, but I do know his bed side manner and client interaction is absolutely horrible and to me that is as important as the actual work.

Lizzy F.
Lizzy F.
7/13/2023
Jacob came out pretty quickly after I contacted him. He had clear communication. Him and Sean were very friendly upon arrival. Very sweet people. Asked a lot of pertinent questions and gave insight (I had three other plumbers come out and none nearly as thorough or caring as him, by far). I didn't end up needing Jacob's services (he directed me to another specialty I needed) but I'd be happy to call him again should any plumbing issues arise in the future. Really good vibes. Highly recommend!

Kirk B.
Kirk B.
03/11/2020 12:00:00 SA
Jacob is super honest and fair, and if something doesn't need to be done or is a simple fix, he will even give you some advice on self maintenance and care. He is also very knowledgeable about different plumbing configurations and materials. Recommend him 100%.

Joshua R.
Joshua R.
7/23/2021
Our pipes were badly clogged and he said it was gonna be more work but it was no problem for him and unclogged them super fast.

Garrett S.
Garrett S.
1/18/2019
Jacob is an absolute class act. I inquired about service from him for a clogged / seized garbage disposal. He called me up and told me he was going to save me some money and walked me through how to fix it myself over the phone.

He could have easily charged me to come out and do it but he chose to be a true bro. I will be calling him for any Water / Waste / Gas in the future. What a stand up guy!

Tommy J.
Tommy J.
2/21/2018
Jacob was a constant professional throughout our plumbing issue. There was some miscommunication between the two of us on what exactly needed to be done, but he didn't charge us for that and did all of the work at a great cost. I would highly recommend him!

Anne C.
Anne C.
06/07/2016 12:00:00 SA
More than pleased with the service today!! I know we will use Plumbing by Jacob for all future plumbing needs big or small. Work is done by owner and done right. Very pleasant to deal with. I had our corroded gas line replaced from gas meter to shut-off. He explained everything including how he would bring it up to code with proper pipe material, depth, grounding and what the gas co. requires for locating buried pipes. He encouraged pictures for home records. Work was finished in one morning and he came on time. He checked for any gas leaks and made sure all gas appliances in home working correctly afterwards. I felt the cost was reasonable and likely less than if I had called a mega-company with high overhead. Very happy I have a plumber I can call on now with total confidence!

Justine H.
Justine H.
11/04/2018 12:00:00 SA
I had a big emergency at my rental.  Drains were backed up and clogged to entire house.  Jacob came within the same day and put a camera through my drain and identified where the clog was.   He was able to come the next day and fix the problem up to my property line. It was a big job that involved digging a trench 4 feet deep because the clog was was located outside.  He was very reliable, friendly, patient and understanding. He took the time to explain to me what was going on with the drain and what he would do to fix it. He even invited me to go up my roof and look with him at the camera that he used that basically accessed my drain from my rooftop all the way down and through my house and underground through my front yard towards the Main Street drain.

Lisa M.
Lisa M.
01/04/2018 12:00:00 SA
Within an hour or so of calling, Jacob came to look at a pre-existing problem. Both of bathrooms have some water damage. He had assest the problem and explained what would be needed. Gave me a reasonable estimate for the repairs. He seemed very knowlegable, kind and understanding to my situation.

Ken L.
Ken L.
8/13/2021
Jacob is amazing. He's very reliable, trustworthy, and overall just does good business. We have called on him a couple of times. Each time he came out he gave us a honest assessment and was very fair. Our family will be calling on him (hopefully not too much) whenever we have plumbing needs!

Ricardo B.
Ricardo B.
12/22/2022
Came by right away to fix a leak we had in the front yard. Gave us a quote and when we got the money he came by to fix it and honored his quote. At the same time we had a toilet with the water running constantly, he gave us a quote for that but said I can fix myself and save some money. Gave me some instructions and saved $130. This man has a lot of integrity and his work is top notch. Every repair he has done for us has lasted and he will always find a way to save us money. This is the only plumber I trust.

Peter D.
Peter D.
6/21/2023
I recently had the pleasure of hiring Jacob's Plumbing for some much-needed plumbing repairs at my home, and I can confidently say that Jacob and his team exceeded my expectations in every way. Their professionalism, attention to detail, and commitment to high-quality work were outstanding.

From the initial phone call to the completion of the project, Jacob's Plumbing exhibited exceptional customer service. Their communication was prompt, courteous, and informative. Jacob himself took the time to understand the scope of the issue and provided clear explanations of the repair process, ensuring that I felt fully informed and comfortable with the proposed solutions.

When the team arrived at my home, they were punctual and well-prepared, equipped with all the necessary tools and materials. It was evident from their approach that they were experienced professionals who took their work seriously. They thoroughly assessed the plumbing problem and proceeded with meticulous attention to detail.

The quality of work delivered by Jacob's Plumbing was second to none. They demonstrated impressive expertise and skill, efficiently resolving the issues at hand. Whether fixing a leaky faucet, replacing old pipes, or installing a new water heater, Jacob and his team approached each task precisely and were committed to achieving long-lasting results.

What impressed me the most was their dedication to ensuring customer satisfaction. They fixed the immediate problems, addressed any underlying issues, and provided preventive measures to avoid future plumbing mishaps. This thoroughness and proactive approach sets Jacob's Plumbing apart from other service providers.

Moreover, the team maintained a clean and organized work area throughout the process. They paid attention to even the smallest details, ensuring minimal disruption to my daily routine. Once the job was completed, they left my home in pristine condition, as if they had never been there.

The pricing of Jacob's Plumbing service was fair and transparent. Jacob provided a detailed breakdown of the costs involved, and there were no hidden fees or surprises. The value for money was exceptional, considering the professionalism, expertise, and high-quality work they delivered.

I wholeheartedly recommend Jacob's Plumbing to anyone needing a reliable, professional, and skilled plumbing service. Jacob and his team go above and beyond to ensure customer satisfaction, and their commitment to producing exceptional quality work is truly commendable. With Jacob's Plumbing, you can trust that your plumbing needs will be met with the utmost care and expertise.

Michael P.
Michael P.
07/10/2019 12:00:00 SA
Fair, Fast, Honest, and knows his job. He's my go to plumber now and will recommend him to all I know in So. Cal.

Darren W.
Darren W.
01/10/2019 12:00:00 SA
This is my 2nd review of Jacob.  We noticed a pretty strong smell of gas coming from the fire pit and called Jacob to check it out.  Turns out that the landscape installer put in an older, non-standard fitting of 3/8 rather than the standard 1/2.  Jacob was able to find the part to fit the fitting and he fixed it easily and very efficiently.  He is a very nice guy and does not rip you off with unnecessary fees like others do.  If you need any plumbing work done whatsoever, I highly suggest you give Jacob a call.  You will not be disappointed.

Devon K.
Devon K.
2/13/2017
Jacob is a great guy who was at my door within hours of me contacting him and right at the time he promised.  Did great work fixing a leaky pipe and charged a fair price.  Thank you very much!

Michael M.
Michael M.
6/22/2017
Jacob helped me out when my sawcutting contractor broke the hosebib at my tenant improvement project. He responded within an hour of my call and had the repair done and water back on in the unit in less than 30 minutes. All class and very reasonably priced. Honest service with consideration for my needs. Anything in the HB area, I'm definitely calling him back.

Thúy B.
Thúy B.
1/14/2021
My dad told me a plumber was coming by while I was home alone (not the most fun thing to hear as a young woman because people can be weird) and I'm glad that it was Jacob (and his apprentice) that my dad hired! Jacob was super friendly and had great manners, he made a point to ask my name and wipe his shoes thoroughly before entering the house. My dad had quite a bit of tasks for Jacob to take care of and he got through them all in good time with a great attitude. He even checked out an extra issue in our upstairs bathroom that was not part of what he came over to do. My dad told me an estimate of how much it should cost since I was going to have to deal with the payment and the amount Jacob's total came out to matched it so he was honest with me about the price even though it was clear I don't know anything about what he was doing or the pricing. We will definitely be going to Jacob again for any other plumbing needs we have and are excited to try his homemade Thai chili beef jerky that he gave us a massive piece of. Thank you Jacob and your apprentice!

Michael C.
Michael C.
8/14/2018
We've been using Jacob for years now,  so this review is actually quite overdue.  Jacob is honest, reliable, and does very clean work.  He shows on time and makes sure you are satisfied with his end product.  He's pretty much the only plumber that we use and trust. Happy to have found someone like him.

Kate T.
Kate T.
2/14/2017
We used Plumbing By Jacob for a repipe on our house after we had a massive leak and did not want to go through a leak again. Jacob definitely knows his trade and did a great job. He is fast, friendly and professional. We will be using him again for some other remodel projects we have coming up!

Rocio R.
Rocio R.
9/22/2017
Jacob was very professional!!!  I highly recommend his services!!  This is his 2nd time he's done work for me and I was very satisfied once again!! But most of all he was VERY honest and fair!! ** 5 Stars**

Edward K.
Edward K.
12/16/2015
Very Profesional! Jacob came by twice for me.. I even interrupted him late in the evening came by quickly. If you want something done right call Jacob I guarantee you will not be disappointed . Especially when leaks happen you're distraught but he talks you through the steps how he will be fixing the plumbing correctly he eases your mind so you can feel confident. Highly recommend him!!

Susan R.
Susan R.
04/03/2017 12:00:00 SA
Simply amazing! Jacob answered my call and was able to stop by within an hour or so. Talked me through everything he saw and what he thought she be done. Totally honest in his approach. Gave me an estimate that was thousands of dollars less than another plumber had given for installing a clean-out. Unclogged our main line and had us back up and running within minutes. Seriously, look no further. Jacob's the guy to call!

S C.
S C.
10/17/2016
Jacob is awesome. He came on really short notice when we had an emergency. He diagnosed the problem (it was our neighbor's plumbing) and didn't charge us a dime! True to his word, a free estimate. He spent about 45 minutes here figuring out what was wrong and was courteous and helpful the entire time. I know who I'm calling if I ever have an issue again.

Brice N.
Brice N.
9/16/2020
Maybe not a unique experience for Jacob's customers, but certainly unique for me. I called Jacob to get an estimate on removing the gas line nipple and valve assembly behind my dryer. I'm switching to an electric dryer, and to save space with the install, this hardware needed to go. I called a few places all wanting to give me quotes or charge a fee to do an estimate of what I thought should be a straightforward project. Ultimately, Jacob confirmed my suspicions, and actually recommended that I do the work myself to save money. In total with his guidance on the proper tools and hardware, I spent 20$ at a trip to Home Depot, and less than 10 minutes to do the work. Jacob gave me the confidence to do the work myself, told me what to be mindful of while working with natural gas. I have his number saved in my phone and he'll be my first call whenever we need any work done.

Lu W.
Lu W.
5/22/2018
Jacob Saved the day. Underground gas line bursted.  Needed someone to do it right the first time.  Jacob did not disappoint.  Everything was done to code and passed all city inspections.  Highly recommended.

Josh S.
Josh S.
8/30/2019
I had the opportunity to need a plumber. I checked Yelp and Jacob's name kept popping up. I was getting ready to sell my house and wanted to have him fix a shower that wasnt running right, and replace a couple faucets. I spoke to Jacob about the job and he went over my options and costs. I never met with him in person, I had a lock box on the house and he was fine to come and work on the place without me there..huge help for me and my family!!! He sent me pictures and called me to make sure we were on the same page. I was able to pay over the phone, which made the whole process so easy for me. I came after everything was done, and all I can say if Jacob does awesome work!!

Charnee J.
Charnee J.
2/18/2020
First time I called Jacob was August 2019.  My kitchen sink was clogged, and a simple Drano treatment wasn't cutting it.  Jacob was available to come out the next day, opened up the pipes and showed me the problem. My 60 year old cast iron pipes had rust and corrosion build up, making the pipe opening 1/3 the size it should be.  Most plumbers would say it's time to re-pipe it all.  Not Jacob.  He cut the corrosion out, increasing the water flow and then showed me how to maintain it myself.  I've been able to do this simple maintenance myself, rather than call someone out.

Yesterday, I had to call Jacob again.  The clog was beyond my reach, and I was afraid this time I was going to be told it's time to re-pipe.  Nope.  He came out today, snaked the pipe, and told me it's not worth re-piping yet.  There's still life in the pipes, why waste the money?  He was in & out in less than 30 minutes...drain is clear, no mess left behind.
 
Jacob is more concerned with building a relationship with his customers and making sure they're happy, than he is with making money off them.  He is the most honest, and helpful repairman I've used, and yes, he will always be my go-to for all my plumbing, water, gas needs.

Rian M.
Rian M.
11/30/2021
Honest , helpful people are hard to find.

Called Jake after my sink in garage which is used as drain out for washer machine  fell off the wall

He told me take a picture , he called me back said you have p trap and 2 inch pipe

Just go to home Depot and buy slip on , glue for it and a pipe - make sure it's 24 inch min rise (I believe) and your done !!

Saved me literally 800 to 1200$

Merry Christmas

Thank you honestly

Tom H.
Tom H.
10/03/2020 12:00:00 SA
Jacob- was very professional and did a great job at diagnosing our problems. He gave us great advice for solutions and saved us some money. I recommend his services.

Adam K.
Adam K.
06/10/2016 12:00:00 SA
Great guy, superb customer service, knows what he's doing very professional and helpful, at the same time unbeatable price. Very very recommended!!!
Fixed our sink in minutes.  Few small issues with the toilet was repaired for FREE!
Thanks a lot Jacob.

U D.
U D.
05/01/2018 12:00:00 SA
Jacob was very prompt and it seems he did excellent work as far as we can tell at this point. However, we had been quoted $150 + $20 for materials and after 1 hour and 10 minutes, the bill came to $380. This is more than double the orignial quote for fixing a leaking toilet base! Due to lack of transparency of charges, we will not use his services again.

Angelo C.
Angelo C.
6/28/2022
I was looking for a plumber to service a house we just moved in to in the city of HB. Went on a FB group local to HB, and I saw Jacob's services recommended over and over. I gave him a shot to fix my kitchen sink drain. He communicated on the phone and text of all updates, easy to speak to and explains the situation. He came over and showed up at the agreed time, the fix was super easy. We used my own shop vacuum to clear the line and all was good. He didn't even charge me for a thing. What a stand up guy. I just called him back for a sewer scope and am happy to be using his service yet again. Highly recommend Jacob

Lianne B.
Lianne B.
1/30/2019
Jacob is an honest and fair man. He didn't fix a thing for me because he told me what I could do by myself and that the other fix would be an extremely expensive band-aid.

If I have another plumbing problem, Jacob will be at the top of my list!

Jae C.
Jae C.
6/17/2021
Jacob cares about his customers and gives an honest feedback. He doesn't try to upsell his services and I appreciate that. Love his upbeat personality.
He completed three different projects promptly and professionally. He will be my go-to person for any future plumbing issues. Highly recommend!

Dan E.
Dan E.
5/28/2020
Jacob is excellent!! My Brother in law was having issues in his new home and  Jacob came out and was honest, knowledgeable, and professional.  After meeting with a different plumber earlier in the week we were feeling a bit concerned and got the impression the other plumber was looking to rip us off.  Jacob came out and made us feel at ease and confirmed it was just a clogged drain.  Honesty goes a long way and I would recommend JACOB hands down..

J H.
J H.
3/21/2016
Jacob is awesome! He helped us fix a leak that we had in the garage and he traced the leak back to the master bedroom... We thought it was going to cost us over $500 to get it fixed but he charged us a very reasonable price. He even went out of his way to help us setup an appointment to get our drywall fixed that was damaged from the water leak and we also had to get the vanity pulled out and put back in for the pipe fix, how great is that? That being said, he is a hard worker, on time, and we would definitely recommend him to our friends and family for repairs. He's the best at what he does, thanks again Jacob!

CL C.
CL C.
4/20/2018
Great response time when I asked for a quote. I got the problem taken care of before ordering any services. But I am impressed by Jacob's communication, and that means a lot. There will certainly be more opportunities in the future.

Adam T.
Adam T.
2/26/2019
Jacob was on time, very knowledgeable, professional and did a great job! The price was right too. I will be recommending him to anyone who needs a plumber!

Haley R.
Haley R.
7/27/2017
THANK GOD FOR JACOB AND HIS TEAM!!!!!
My idiot roommate had flushed a hard piece of cleaning material down the toilet and completely clogged it. We had lots of company visiting that same night too so it needed to be fixed ASAP!!!
Called around to multiple plumbing companies and nobody could get in to see me until a couple days out. Called Jacob and he was there within 30minutes, and solved the problem within 5minutes.
Jacob is friendly, funny, and knows what he's doing. As well as his team that accompanies him.

Jim P.
Jim P.
3/27/2017
Today, Jacob came charging like he was from the 1st Cavalry.  Not that he is ex-Cavalry, I didn't ask him.  Nevertheless, he came in, over 24 hours sooner than expected, immediately assessed the problem, which was tricky and complicated, and fixed it post haste in less than an hour.  A job I was worried would take days and days and days.  I was mentally preparing to go move into a motel if need be.  But it wasn't.  Jacob saved the day.  He is amazing, intelligent, honest, kind and fair; generous in fact.  I can not recommend him highly enough.  He deserves a 1000 stars in my book.

D H.
D H.
5/31/2018
We had bad odor in the bathroom. We called Jacob. He showed up right on time. He found the cause of our problem and he fixed it.
Jacob was professional, knowledgeable and friendly.
I would recommend him to anyone.

P.S. Jacob, I appreciate what you did. Thank you :)

Matt A.
Matt A.
10/09/2017 12:00:00 SA
To start,
Hands down very good people! I don't leave many reviews on Yelp but I am writing this for an awesome experience that I just had with them! Being in the service industry for a long time myself, I know from experience how tough it can be to build and gain trust from a customer. Jacob and Tyler did that right off the hockey stick* with me and I am truly grateful for that! Thank you guys and keep up the good and honest work!

La R.
La R.
08/09/2022 12:00:00 SA
My experience with Plumbing by Jacob was above and beyond any of my expectations. He was able to be onsite immediately to respond to our emergency and provided care and concern, along with his unparalleled expertise and knowledge, throughout the whole process. He was always available when we needed and was very flexible, working with our schedules to coordinate appointments. Our needs were always given the highest priority, and he always gave us his undivided attention. When going through difficult plumbing emergencies, being able to have someone you can trust is so important, and Jacob always valued our trust and worked to develop and maintain it. From the beginning, he maintained excellent communication, always returning our calls and messages. His explanations were clear and presented to me in a way we could understand, and he always took the time to listen to and answer all of our questions, even referring us to other services and contacts he believed were helpful given our situation. We always felt supported and knew Jacob would be there if we needed. It was like having an expert teammate in your corner!
When going through plumbing situations, cost is always a worry. But, Jacob provided so much support and service at wonderfully low costs. We never worried about potential financial challenges and were able to focus on getting things done at the highest level of quality. He never cut corners and did exemplary work in the shortest amount of time possible. His work is amazing and built to last the test of time. We never want anyone to go through plumbing challenges, but rest assured, if you do, Plumbing by Jacob will be there to help and make the best of a difficult situation for you, your family, or your business. I cannot recommend Plumbing by Jacob enough, and if I could I'd give them more than a 5-star review. Stop your search now and give them a call, you'll be glad you did!

Hsin Chia C.
Hsin Chia C.
12/10/2018 12:00:00 SA
No wonder Jacob got so many 5 star reviews. He just left minutes ago. Honest Plumber, identify the real issue of leak on my kitchen sink, offer good advise to repair it after I take care of cabin/counter top issue. I will definitely have him come back to fix it.  By the way, fast response!

Joey N.
Joey N.
12/21/2017
Jacob did a terrific job! He was able to figure out why our kitchen sink's water pressure was so slow and was able to provide us with a solution that wasn't costly. He was also able to figure out an issue we had with our master bedroom's shower. Thanks so much Jacob! 10/10 would recommend to anyone

Crystal N.
Crystal N.
7/28/2017
One of my restroom was giving off a sewage smell so I found Jacob and sent him a message and received a response almost immediately. We scheduled an appointment for the following morning and he showed up with one of his employee as promised. He told us what needed to be fixed and quoted us a price before starting the job. Once the toilet was pulled off he showed us why my toilet was rocking back and forth and the loose bolts which caused some leakage. Before putting the toilet back on, he made sure the area was sanitized and clean. Super cool guy and definitely works fast.

Tammie N.
Tammie N.
11/07/2018 12:00:00 SA
It started out with clogged kitchen sink. 2 guys from Cole Heating and Plumping came for 2 days in the row. They used the snake and said the snake got stuck and claimed that my pipe was corroded and needed immediate repair which might cost up to $11250 to re-route the pipes to prevent future issues. Jacob came later to give second opinion. He was very up front and honest. It took him 5 minutes to snake my kitchen pipe and got everything worked again then charge a very reasonable price for the job. He saved us from being rip off by another company. He earned our business today and many more time in the future. It is hard to find an honest plumber. Thanks Jacob!

Dale C.
Dale C.
12/18/2017
Called Jacob Friday morning, and he was able to show up within two hours. He asked for some pictures to be texted to him, which saved a lot of time. Quote for the job was provided after he saw the pictures.
Work was done quickly and cleanly. Very polite and professional.
Will use again!!,

Daniel V.
Daniel V.
6/27/2022
Jacob was friendly, knowledgeable, and efficient with his time. He was able to quickly analyze & resolve our issue. If you're looking for an HONEST Local Plumber, give Jacob a call - will definitely recommend him to family & friends.

Michael W.
Michael W.
05/04/2016 12:00:00 SA
Jacob is the real deal!  I can't say enough about his work ethic.  We hired him to replace our water heater and to move the water/exhaust for our clothes washer from the first floor to the 2nd.  Jacob is a doer.  He gets the job done!  He took a job that we didn't even think was possible and made it a reality.  Thanks Jacob!

Sharon T.
Sharon T.
02/09/2016 12:00:00 SA
Jacob did an excellent job for me. Had a clogged line and needed to get it fixed right away - he came right over and took care it without any hiccups. He was professional, cleaned up after and all at a reasonable price. I highly recommend him for all your plumbing needs.

Clint H A.
Clint H A.
7/25/2017
I found my new plumber. Jacob showed up on time and did an amazing job fixing a clogged bathroom sink. He is highly knowledgeable with his trade and will not sell you things you don't need but will offer you his services and his honest opinion that would make your plumbing issues easier to deal with. He's a down to earth guy and his pricing is fair.  Highly recommended him and will be calling him again in the near future.

Greg L.
Greg L.
5/28/2019
Jacob will be my go-to plumber going forward! I sell real estate and come across clients in need of an honest, reliable, and punctual plumber. I had him out to look at some drain issues in my shower which didn't need repair, so he did a full assessment for free! Great guy and looking forward to using him going forward.

paul k.
paul k.
03/09/2022 12:00:00 SA
Jacob responded quickly to my Yelp project request. He quickly replaced our leaking water heater. He is honest, hard working, and straightforward. He arrived early and finished his work quickly. His prices were very reasonable. I would definitely recommend him and will use his services again.

Brian K.
Brian K.
10/28/2018
Hard to find a honest Plumber.. Lucky for you Jacob is one of them.  I had some shotty work done on a water heater which i wanted to be reviewed.  Jacob was the only one to offer to check it out for free.  He was able to point out some key problems for free and even offered to fix those problems at a very reasonable rate.  I highly recommend him.

Christopher V.
Christopher V.
04/07/2017 12:00:00 SA
ROCK SOLID LOCAL HB PLUMBER

Jacob came in on an emergency call and treated us like gold. He adjusted his busy schedule to get in here first thing in the morning, was early, efficient, and very courteous. After he finished he made sure to leave the place cleaner than he found it, tested everything, and was done in 40 minutes. His professional yet personal demeanor was excellent and as a third generation plumber, he knew exactly how to solve the problem. BOTTOM LINE: Best service ever! Support our local small businesses and hire Jacob. Thanks to Plumbing By Jacob!

Stephanie C.
Stephanie C.
04/12/2022 12:00:00 SA
Jacob answered my initial call and booked me right away. He arrived on-time and got right to work checking my hot water heater.

Unbeknownst to me, my HWH is somewhat different than other residential units and Jacob was not able to service it. However, he was willing to call the manufacturer and get valuable information for me by asking the right questions.

Now THAT'S true customer service! Jacob helped me find the solution to my problem and didn't charge me for his time. If you need a plumber, I highly recommend PLUMBING BY JACOB.

Tu N.
Tu N.
07/01/2019 12:00:00 SA
Jacob is honest and hard worker.
His fee is reasonable.  
Jacob thoroughly inspected my plumbing.  
I had no ideas that my plumping pipes pretty clogged up. He worked so hard to clear my pipe lines.  
Highly recommended Jacob!

Jj M.
Jj M.
5/13/2017
Excellent! Jacob showed up the same day, checked for any other plumbings clogs and tested his repair.  Our plumbing has worked perfect for months now!  I would highly recommend Jacob for your plumbing needs!

Vianney D.
Vianney D.
12/28/2017
Long story short: Jacob was quick to respond, polite, reasonably priced, thorough and very knowledgeable.
I would highly recommend him. He was patient with my landlord. He did a clean job. Awesome communication as well. We'll definitely be hiring him in the future. 

Long story: We moved into a rental and when the gas was finally turned on we smelled gas for a while. The gas co. came back out to check and they had to shut us off.  Turns out we had a gas leak and would need to call a plumber. I called Jacob via Yelp on 12/26 at 9am and he said he could be over within 2 hours. He then text me at 9:30 to say he'd be over in 30 minutes, he got there in 20 =). He explained what was wrong and what needed to be done. We then called the landlord and he explained to her and gave her options. One was inexpensive and quick, yet permanent fix. The other was slightly more expensive and could take up to 2 days. Gave Jacob my garage opener and he arrived the next day early morning and was  done by lunch time. He also fixed my dryer b/c the handy man we had install it did it wrong.

Tina C.
Tina C.
7/14/2016
I called Jacob about my clogged drain and he had it repaired within a couple of hours. He's very knowledgeable and took time to explain everything that needed to be done. He was very fair and reasonable in his pricing and an overall friendly person! I would definitely recommend him to friends and family! Thanks, Jacob!

Mr. C.
Mr. C.
3/27/2017
Jacob very professional, knowledgeable, and trustworthy.  Really adheres to ethics. I also ran through materials he used and he uses the good stuff.  Type L domestic copper and good pex!  Prices were very good. Thank you for all your time and efforts.  The whole package!

Christine L.
Christine L.
12/29/2020
I called Jacob to relocate gas pipe to fit my new stove. Jacob was prompt, friendly and very knowledgeable about his craft. He was honest in what I needed to fix and replace and what I didn't need to so I don't pay for anything extra I didn't need to. His assistant, Arvin was very friendly and helpful as well. I would definitely recommend Jacob to anyone that needs an honest and knowledgeable plumber. Thanks again Jacob!

Jane F.
Jane F.
1/25/2023
I had a slab leak . I called  Jacob and he was quick to come out, assess the situation, and come up with a game plan. He rerouted all pipes to the ceiling. Professional work that's reasonably priced.

Terri S.
Terri S.
03/02/2019 12:00:00 SA
Based on all the past positive reviews, I was hoping Jacob was the plumber for me.  Unfortunately, mine was a negative experience.  I left voicemail and text on 2/13, but did not hear back from him.  Again, based on great reviews I decided to give him a second chance.  2 days later on 2/15 I reached out to him again and finally spoke on the phone, he apologized, he was very busy, he was grateful for another chance.  On 2/15 we booked an appointment, he sent text confirmation for 2/21 at 3:30.  2/21 came and went.  He was a NO SHOW!  Never called!  I would have preferred he responded unable to service, I'm booked at this time.  That would have been an honest response.  Sorry but can't recommend him at this time!

Dat D.
Dat D.
07/11/2016 12:00:00 SA
Jacob is the sh*t. He fixed my water leak quickly and pricing is fair and reasonable. Very professional and courteous.  Arrived on time as stated the day before and very responsive via text messaging.  Most of the other plumbers did not respond till the next day and quoted way too high. I willing be calling him next time i have a plumbing problem.

Alex B.
Alex B.
9/13/2022
We called Jacob in to fix/replace our broken water main shutoff valve. While others quoted us hundreds more, Jacob came in at the best price. When he got here, he took a look and assessed the condition of our plumbing and gave us several options that we might want to go with. Ultimately he suggested a cheap DIY approach to the situation and to just get this fixed at a later time so as to not risk a larger problem. We appreciated his honesty and his helpfulness to us as new home owners with already a lot of unforeseen expenses. Overall a very friendly and honest plumber whom we'd gladly recommend!

Phong D.
Phong D.
08/06/2018 12:00:00 SA
Jacob is as in time and very professional. Gave me some important information that saved me money. Wore bootys in my home which I appreciated. Would use again.

Alan S.
Alan S.
11/10/2021 12:00:00 SA
Replaced a shower valve in the time and price quoted.

Woolly B.
Woolly B.
6/22/2016
Called Jacob due to a stagnant bathtub.  Tried to snake out the tub and even climbed on the roof to access the vent.  Problem not solved.  Looks like I have bigger problems than I thought.  Need more money to fix my issue that I cannot afford to address until next year.  Handed over Jacob my debit card and he handed it right back to me.  All he asked was that I call hime back when I was ready to address the issue, and that I give him the first opportunity to work on it.  Honesty and professionalism go a long way with me and as soon as I have the money ready, I'll be calling Jacob Plumbing.  He came to do a job on a hot day, climbed on the roof with a snake machine on his shoulder and left with nothing but a promise that I'd call him back.  Respectful, honest, punctual and professional.  Thanks Jacob.

Shelby W.
Shelby W.
4/13/2016
An honest plummer.  So nice, so honest.  Would recommend him highly.  Next time we need a plumber ... he's it, no questions.  Thanks Jacob!

Hani J.
Hani J.
02/03/2023 12:00:00 SA
Jacob is a great plumber!

Had him come by to snake a few drains at my house in Long Beach. Roto Rooter quoted me more than 3x what Jacob ended up charging. He was in, got the work done quickly, gave a few pointers about some changes we made to the plumbing, and got out of there swiftly. Easy service and a quick turnaround. I was very pleased to have Jacob do the plumbing work for me.

Thank you!!

Liz J.
Liz J.
1/31/2016
Jacob came to my house to snake a clogged pipe. He was extremely fast and professional. His prices are reasonable and he honored the price quote he gave me on the phone. I will definitely call him with any plumbing issues in the future. Highly recommended!

Elizabeth S.
Elizabeth S.
10/29/2022
Yet another update for Plumbing By Jacob. There's nobody else I trust w/ our 1960s plumbing. Pipes are too old to trust w/ a random plumbing company who hires inexperienced workers. Jacob does all the work himself. Thought I just had a clogged sink this time but Jacob showed me where the pipe disintegrated, cleaned up the black water, & fice

Heather T.
Heather T.
4/19/2017
Jacob did a wonderful job. He was prompt and professional. He also kept me informed through the entire process and worked with me and my budget.

Herbert B.
Herbert B.
6/29/2018
The gas company found a leak by my meter during a routine check of the neighborhood. As a result, they disconnected my service until the leak was fixed.  I needed someone reliable and available relatively quickly. I found Jacob on Yelp and I'm glad I did. He was here in a couple of hours and my problem was fixed in less than a hour. As a bonus, his pricing was very reasonable. Unfortunately, it took much longer before I had hot water again, but that was the gas company's doing. Thanks, Jacob, for a job well done.

Rachel T.
Rachel T.
10/08/2018 12:00:00 SA
Exceptional service, great job. Very personable and perfessional. Highly recommended. He is funny, and makes the experience alot of fun.

Brooke B.
Brooke B.
07/01/2016 12:00:00 SA
By far, BEST PLUMBER EVER!! We've utilized him for many jobs around our condo! Jacob is quick, hardworking, friendly, smart, efficient, funny... All around great guy! We know whatever problem we may have, he'll get the job done!!  Knows what he's doing....& does it with a smile!!

Adam K.
Adam K.
3/18/2016
DIAMOND STUD EARRING.....FOUND. This is the 2nd time I have had Jacob at my house in 2 years. Each time, he has been professional, clean, and efficient. I recommend his services! You're a lifesaver! Thank you again!

Jimmie B.
Jimmie B.
5/29/2022
Very professional, kind, courteous, reliable, on time. Fast service. Got all the work done quick, very affordable. Would recommend. 5 stars!!

Cam N.
Cam N.
3/31/2015
I called Jake for my parents' house clogged toilet. Jake was very honest, good and got the job done quickly.  My parents were very happy with Jake and the result.  His price was very reasonable too.  Will recommend his service to whoever needs it.

Jayvee V.
Jayvee V.
2/17/2023
Jacob was great in providing a good honest business as he advice what the issue was with the work needed to be done. He came twice because we had purchased the disposal that needed to replace the old. After installation, there was a leak on the new disposal, so he advised that he will return the following day with a better disposal that he installs for his previous work done with customers.

After completion, he did other recommendation for future work needed. I like to support small businesses especially if they do great quality work. I definitely would refer Jacob to friends and family.

Edna S.
Edna S.
10/24/2022
Wow! So impressed! I called Plumbing By Jacob to help fix and repair a tub/shower remodel today. Both my consultation and work appointments with him were prompt showing up exactly on time. Our old plumbing was a mess behind the old shower wall. Jacob knew exactly how to repair as well as set us up with our new faucet set. Such a relief to know that the work it done correctly. Pipes are all set and secure, and now I can continue our tile work without any fear of future leaks. Whew! And his price? Let's just say Jacob was more than reasonable, hundreds less than two other price quotes we received for the same job. Thank you, Jacob. We WILL be calling you again for our home and apartment repairs!

Rachel C.
Rachel C.
08/02/2018 12:00:00 SA
Jacob showed up on time, did a good job for a good price, and was very professional. I especially appreciate the care he took explaining everything to making sure I understand our plumbing situation. He is a top-quality small business owner, and I am pleased to support his business and recommend him to you.

I called yesterday about an issue with the sewer line under the main bathroom, and he immediately stood out from others just over the phone: he took the care and time to ask questions over the phone to make sure he had a good idea of the source of the problem, which he identified as more than a simple clog.

We scheduled an estimate for this morning, and he was able to stay to snake the main line and run a camera down to identify the root cause: the main line was installed at a bad grade/angle and has a weird lip in one section that is causing standing water in the line and is the trouble spot where the snake was needed. Our clog is gone and now we have valuable information and to help us move forward with what is needed. I really appreciate Jacob's service and the information he shared!

Adriana S.
Adriana S.
11/10/2022 12:00:00 SA
We had a burst pipe running under the master bedroom of our 1960s house and Jacob came in to check it out. He was kind enough to come in the same day he saw our message and after giving us a very fair estimate he came back the next day to fix it with a smile on his face and tips to help us with water damage restoration. He was quick, honest, and skilled and we are looking forward to replacing our kitchen sink and completing other plumbing jobs with him. Highly recommended!

Sunil K.
Sunil K.
1/17/2017
Jacob was awesome and really helped fix our bathtub leak problem.  He was very friendly and patient and we will definitely use him for all of our plumbing needs in the future.  We HIGHLY recommend his services for anyone needing plumbing work. Great, Reliable, Trustworthy, Friendly!

Kristen M.
Kristen M.
01/05/2018 12:00:00 SA
Jacob is the best. He is a super hero with a snake. He came to my house in under 30 minutes of me calling him, man handled my toilet that wouldn't flush and after a lot of snaking the toilet he fished out a pair of cotton boxer briefs complete with buttons still attached. It was a first for him in 13 years to snake out underwear. Ahhh the joys of having a teenager in the house.  Thanks again Jacob. You rock!

Michael N.
Michael N.
6/15/2021
Jacob is an honest and helpful guy. I called to get some information about a plumbing issue I'm having. He spent a good amount of time telling me his thoughts on the issue without soliciting his services. In matter of fact, he told me to save my money and go with a different method instead of ripping the entire system out. I definitely feel like I got a trustworthy plumber even though I didn't use his service. Thanks for being one of the good guys.

Diana M.
Diana M.
06/12/2016 12:00:00 SA
The good:
Quick response to calls and texts
Arrived on time
A go-getter
Very polite and pleasant

The not-so-good:
Not ethical nor truthful.
- I specifically told him we had a tree root problem which would require a rooter long enough to go out to the street. He assured me he could handle it.
- He brought a MINI rooter and stated - falslely - 'they only make them to go up to 50 feet'
- He said a guy 'built his own that can go much further' and called him to come over. Claimed the other guy 'was not licensed.'
- That, too, was false. The 'other guy' was not only licensed and bonded - I checked - but his large rooter was not home made but had a commercial steel plate identifying the manufacturer - and said it could go up to 90 (or 100?) feet. It cleared our line far short of that.
- I paid $150 to the 'other plumber' - who I will use again in the future - and Jacob charged me $230, which I thought was unwarranted and exhorbitant under the circumstances.
- So I paid $380 for a job that should have cost only $150.
- Jacob made at least four misstatements: (1) Represented that he could do the job but brought only a MINI rooter; (2) Misstated the length of rooters commercially made; (3) Falsely claimed the other guy had built the large rooter himself; and (4) Falsely stated the other plumber was unlicensed. Which I attribute simply to greed: He didn't want to lose business to another plumber, even though he called him to our job, so just made up a story about him being unlicensed.

Stella C.
Stella C.
4/20/2018
I called Jacob last week because a knocking noise in a water pipe.  Jacob respond quickly and even showed up early!!  He gave me a free estimate which was resonable than other company that I spoke with.  He was very friendly and knowledgeable.

KC T.
KC T.
7/26/2018
We were expecting overnight houseguests and unexpectedly had a mainline stoppage that backed up all the bathrooms in the house. Called our home warranty service and they couldn't get anyone out until the next day. Found Jacob on Yelp, texted him, and he responded within minutes. When we explained the situation to him, he promised to stop by within 45 minutes and he actually did! He explained exactly what the issue was, resolved the problem, and gave us next steps for a permanent fix. We couldn't be more appreciative of Jacob's professionalism and will call him again in the future.

John N.
John N.
10/31/2018
Did an awesome job. Professional & clean. Nice and friendly. Definitely will go through Jacob again in the future if I have any problems. Thank you Jacob

Nick J.
Nick J.
11/07/2018 12:00:00 SA
If you're looking for a reliable and honest plumber this is your man. Called Jacob and he answered first call. We spoke briefly about the issue and he was able to get me in next day as I called late in the day. He showed up when he said he would and got to work. Jacob is very personable and tells you up front what to expect. He got to work and was able to fix the problem. He checked a few other things at no cost to make sure everything was right. He noticed a few other issues that may present a problem in the future but did not pressure me at all to do those things now. He told me what to look out for so that if I see a problem it can be addressed early on. He also gave me some ideas to make things more accessible for easier cleaning (since whoever did it before I moved in did it half @ss) I highly recommend Jacob! He is a hard working family man who will be honest and address the issue you are having. Thanks Jacob for your time!

Lauren E.
Lauren E.
9/24/2020
We're super appreciative of how fast Jacob responded to our call and came out to our house! Our upstairs toilet was flooding and he was at our house within the hour and cleared it all out and also unclogged the hair in our shower drain. Him and his buddy wore masks and were incredibly friendly, and had super great service. Thanks Jacob!

Randy T.
Randy T.
09/05/2017 12:00:00 SA
Jacob was awesome!!  I called to have him come out and see what was wrong with my kitchen faucet.  He talked me through a couple things over the phone and helped me figure out what was wrong and how I could fix it myself!   Thanks again Jacob.  If I ever need plumbing help again I will call Jacob!!

Gaston R.
Gaston R.
1/29/2015
We had to have one of our toilets replaced last week and called Plumbing By Jacob.  He came over, was quick, efficient and super nice.  He got the job done for way less than we we were quoted elsewhere and he was really appreciative of the work.  I would definitely recommend him to anyone else looking to have an honest company do any repairs or renovations.

Olie D.
Olie D.
2/23/2023
Jacob was professional, on time, friendly and answered any questions we had regarding his repair work. He even provided an honest no b.s. recommendation. We've had no issues with his work and would highly recommend him to anyone looking for quality work!

David R.
David R.
2/22/2017
I had an old gas line for my pool heater that failed. It was located along a narrow strip of dirt along my property line, where thick roots made digging challenging. Jacob trenched through the entire 65 feet of this nasty trench in two hours. He's a machine! After the dirty work, he installed a replacement gas line quickly and professionally. I can't compliment Jacob enough. He's awesome and cost-effective too.

Lesli J.
Lesli J.
8/15/2018
Jacob is a very personable and nice guy! He came in to replace a kitchen faucet and create a water line to my fridge. I thought it was just a simple in and out and maybe I could do it myself... SO GLAD I CALLED HIM!!!

It was simple for HIM! Yet there were valve replacement and old rusted welded faucet... he was very clear and upfront with what needed to be done. Gave me options for pricing (plastic or brass) so I was able to choose. He had it done in no time at all! Works excellent and his pricing is very fair!

Karen J.
Karen J.
06/03/2021 12:00:00 SA
Curtis did a great job for fixing my garbage disposal and shower head. Highly recommend his service.

alex L.
alex L.
9/17/2020
I recommend everyone getting serviced by Jacob. Floor sink at the restaurant Been clogging up. He came by and gave his honest opinion and suggestion, didn't cost us a penny. Thank you Jacob, we will be calling you for service in the future!

Phoithien C.
Phoithien C.
6/26/2018
-Professionalism: Stellar! Jacob was punctual, in fact he arrived 5 minutes early. He was friendly, kind, and approachable. When you invite people to work in your home you just hope that they are professional, clean, and not creepy. Jacob seems to really take pride in his work and to maintain a strong business reputation. I was quite impressed.
-Honesty: Really honest, which is rare in today's world, and so appreciated.
-Price Quote: Extremely fair and once again, honest. He does not try to upsell a subscription based service. Will be straightforward about what is a simple fix you can just do yourself, suggest how to fix something in the most cost-effective way, or if something does not need to be fixed at all.
-Informative: Not only can he fix your plumbing issue but Jacob took his time (no extra charge) to teach my husband and I on how to maintain our plumbing on our own in the long run to avoid any big costly issues in the future. He made reliable brand recommendations, tools, and products that are inexpensive and realistic to use.

Overall, I am very happy with this business can't recommend Plumbing By Jacob enough! I already texted my close homeowner friends to tell them about Jacob. I am very grateful to find a local & honest plumber.

Melissa S.
Melissa S.
09/01/2017 12:00:00 SA
Jacob is the best plumber around!! We had a water leak late at night so I called and left a message. He called back first thing the next morning and came right after his first job of the day. They fixed the leak in 2 hours!! It was such a relief to have it taken care of so quickly! Thanks so much!!

Marty G.
Marty G.
11/18/2020
Showed up on time and completed the work in a timely manner. One of the best plumbers I have ever had do work for me hands down. I highly recommend Jacob and his team!

Scott W.
Scott W.
6/24/2018
I contacted Jacob because I had a busted pipe that was shooting water a couple feet in the air. He came over within an hour. He looked at it and said it was part of the sprinkler system and pipes needed to be replaced. He said a sprinkler guy would be much cheaper then him as plumbers are much more then irrigation guys, He was honest and told me to call a sprinkler guy who would save me a ton of money.

He could have easily said anything and I would have paid to have it fixed. I loved his honesty and the fact he basically showed up for a free estimate and left with nothing.

Although I obviously didn't use him this time, he is saved in my book should I need a future plumber. After all, honesty and trustworthiness is worth its weight in gold

Thx Jacob

Lee C.
Lee C.
4/17/2017
Seems like a nice guy, took the day off for him to come by, tried following up on the appointment, poor communication, and canceled after the time he was meant to come by. Not a review based on performance, just lack of communication. Maybe next time.

Jim H.
Jim H.
07/06/2017 12:00:00 SA
Jacob is great.  He called and let me know when he was on the way early to my appointment.   He fixed some copper piping for me and even had some ideas for how to  improve my plumbing design for the future.   He charged a fair price and worked fast. Thanks!

Monica Y.
Monica Y.
08/11/2020 12:00:00 SA
Called in panic no one could help us with a leak in the backyard.  He came over within 20 minutes.  And went around our whole property to figure out where the main water was coming from.  Mind you we just got our home and the yard has been sitting for over a year and he just went through everything and was so nice.  Top it all off he showed us how to fix it and it didn't cost us a thing!!  If you need a good honest plumber  Call Jacob!

Brooke S.
Brooke S.
9/20/2018
Responds very quick and gave honest and valuable feedback. Thank you for the quick quote.

Jeff W.
Jeff W.
12/23/2020
Very nice guy that showed up on time and did good work except for dripping sink sludge on hall carpet. My problem is that he tried to double the bill to $300.00 for a job that took him 30 minutes from when he stepped out of his truck to when he left. As a contractor I told him no way and he accepted his original quote. Get the price set in stone before he starts. This was over two years ago. I was sort of intimidated and afraid to leave this review. I have since moved.

Kim D.
Kim D.
8/13/2018
Jacob is definitely god sent! I know nothing about plumbing whatsoever. Contacting someone to come look at my toilet was something I was dreading. After about 10 calls and overpriced quotes, I reached Jacob! His prices are more than fair! He did a whole walk through of my place and pointed out what I needed to get done and he explained everything throughly.

He's your go to guy for all plumbing needs!

Usmc C.
Usmc C.
02/09/2018 12:00:00 SA
this guy was great. price was right no upsale. and he was better then other plummers ive had in the past. very neat. will use him again and recommend him to all my friends. thanks. for being on time. and helping me out. cant go wrong.

Susan A.
Susan A.
12/03/2021 12:00:00 SA
Our toilet flooded Saturday afternoon, 2 hours before guests were expected to arrive for our Friendsgiving. My husband called Jacob who answered his call and said he'd be there to see what the problem was. 20 minutes later Jacob showed up!! He was super friendly, personable and efficient. Needless to say he got the job done quick and for a reasonable price! Jacob saved the day! I Would highly recommend Jacob!

David L.
David L.
7/19/2016
Prior to finding Jacob I received two quotes from other plumbers, one of which is constantly seen on TV during the Price is Right.  In anycase, Jacob gave me a quote that was HALF of what both other competitors offered.

Jacob arrived on time and was very pleasant!  He finished the job in the quoted amount of time and that was with some minor adjustments he had not planned for.  Even with those minor adjustments to the job he did not charge me extra and stayed within our agreed upon price.

I have to say, to find an honest plumber these days is hard.  Jacob is honest and his prices are more than fair.  His work and craftsmanship are second to none!  I highly recommend Jacob to anyone with their plumbing needs and will be giving his card to some of my friends who are contractors.  Great Job Jacob!  Your work was greatly appreciated!

Shanna G.
Shanna G.
05/08/2023 12:00:00 SA
Jacob was very friendly , knowledgeable and helpful he did an excellent job with my busted water heater pipes ..  he was also kind enough to look at another problem I had when he was there .. oh did I forget fast .. I recommend him 100% I will be call him again for other services

wendychoi c.
wendychoi c.
4/18/2017
Jacob came and fixed my toilet that was leaking around the bottom edge and replaced the wax ring with better grade material than what was currently used. He also helped me with my tub spout. Very nice and good with dogs :)

Allan G.
Allan G.
9/23/2019
Jacob is awesome. Had a small job..to connect a natural gas grill to a gas stub in my patio. He simply walked me through it over the phone to save me money. Took pictures for him to confirm that the infrastructure was safe to work on. Super helpful. Thanks Jacob.

Tristan L.
Tristan L.
2/18/2021
My family has called on Jacob twice now - and every time it's been great! He was prompt, told us what the problem was, and fixed it! Thanks so much!

Hoang T.
Hoang T.
03/02/2019 12:00:00 SA
I had a leaking valve for the refrigerator water line so called Jacob. He told me to take a picture of it. After seeing the photo he instructed me over the phone how to replace it. He told the exact parts and tools I needed. I replaced it myself, saving money. Jacob knows what he's talking.

Lynda B.
Lynda B.
5/20/2020
thankyou so much Jacob for all your services.!!
I saved alot more money then expected going through your company you were fair honest and i felt like you honestly cared about my satisfaction in the end. im not the easiest person to deal with so i appreciate the fact  that you were able to accomidate my needs in a professional manner.
thankyou again from my family to yours.
-Lynda Brown

Dylan M.
Dylan M.
03/04/2016 12:00:00 SA
Jacob did a great job installing and fixing our kitchen sink pipes. He was very professional and explained how everything worked and how he was fixing it. I would recommend him to any friends or family.

Joshua M.
Joshua M.
7/23/2018
I called Jacob mid afternoon on a Monday about a leak that I could not  find. He showed up that same afternoon after finishing up another job to help find the leak. Once we found it, he determined that it would be something I could fix easily. He gave me a quick tutorial on how to replace an overflow gasket (it was easy), and then went on his way without charging me a dime. Jacob's honesty and professionalism were refreshing especially when I thought I was going to have to spend an arm and a leg to get a pipe fixed. I can't recommend him highly enough.

Vu P.
Vu P.
9/22/2017
Contacted Jacob for a leaking kitchen faucet. He was able to make time to come in and give us a free quote within the hour. He kept it simple and informative. All i had to do was choose a faucet and a time for installation. On the day of the scheduled appointment, he was on time, which is very important on a workday! Installation was quick and clean. Very friendly and has a trustworthy vibe! I'd quickly refer Jacob to anyone that has any plumbing issues.

duc n.
duc n.
5/15/2020
He really is honest plumber. I called him with some help regarding my leaky bathroom faucet. I sent him some pictures regarding my faucet and gave me some tips on fixing it. He basically saved me money by being honest and telling me what he would of done. It's rare to find an honest plumber, I'm glad that I was able to find Jacob!

Rebecca R.
Rebecca R.
8/31/2021
Jacob repiped the house we just purchased and replaced the sewer line. He was always on time, friendly and did great work. We've had a few other minor plumbing issues since and he has taken the time to explain to us how to fix them ourselves to save money. Jacob is a hard worker, he's honest and knows what he's doing.

Armando T.
Armando T.
12/14/2016
I can't really add anything more than has already been said about Jacob.  He is honest, does a great job and takes pride in his work.  He completed a shower valve replacement job in under two hours that the sorry plumber my home warranty company sent me couldn't accomplish in three DAYS.  Not only did Jacob do the job quickly, but he didn't leave me a 12x12 inch hole in the shower wall to deal with like the other plumber told me was unavoidable.  Thankfully, I found Plumbing by Jacob before the other clown started cutting away.  Thank you, Jacob!

t r.
t r.
5/28/2020
I would not trust anyone but Jacob he does all his own work he shows up to fix the problem  I had a plumbing problem a very big name starts with Ken
They gave me an estimate  over $5000  to fix my plumbing problem I told that company I need to get another estimate that's when I met Jacob he charged me nothing and fixed the problem and when he was done he said NO CHARGE

Andrew Y.
Andrew Y.
1/18/2018
Great job by Jacob. Quick and easy. Jacob brings all the tools and parts he need to finish the job.

Lee S.
Lee S.
12/20/2021
I want to thank my fellow Yelpers for leading me to Plumbing by Jacob.  I had what I thought were 2 relatively minor jobs - a hung up disposal in the kitchen and a worn out flapper valve in the bathroom.  I called Jacob due to the recommendations on Yelp, and could not be happier.  Both jobs turned out not to be as quick and easy as I thought, but Jacob was able to overcome the obstacles my lack of knowledge presented.  The disposal had to be replaced - luckily he had one in his truck - and my great toilet parts purchased from Home Depot turned out to be not so great, but Jacob made it work.  In both cases, he used experience and ingenuity to get me back up and running within the hour's time he quoted.  And all the while having the sunniest disposition I have ever seen from a plumber, and most other folks.  Plumbing by Jacob is a real find, and again I want to thank him for his honest and quick work, and all of you for the suggestion.  Happy holidays, and keep safe and well.

Jeneva W.
Jeneva W.
5/25/2021
He was quick to respond and easy to communicate with. He had to spend extra time to fix extra issues associated with the job but got it done and cleaned up the mess. He was super nice and had great music playing.

Suzanne R.
Suzanne R.
12/20/2022
We have used Jacob in the past and he did fantastic job.  So, when our water pressure dropped, I did hesitate to call him again.  It turned out to be simply a fix, but he didn't hesitate to come quickly.  He is so welcoming and pleasant every time.  We will be having more plumbing projects in the near future, and we will not hesitate to call Jacob.

Janet P.
Janet P.
09/09/2022 12:00:00 SA
We used Jacob's rooter service a few months ago, and he pulled some tree roots.   Another clog happened a couple of days ago and this time he snaked from the roof vent and then a sink drain but was hitting something hard.  Uh oh.  He suspected a broken cast iron drain and recommended a two-way drain to make any future snaking much easier, won't have to go into the house or up on the roof.  After working several hours in a BLISTERING heat wave, he and his buddy Joe had things flowing again!  We lost a bit of concrete in the process but peace of mind knowing the real problem was fixed!  Both guys were nice, worked quickly and explained everything as they went along, and cleaned up afterwards.  Highly recommend Plumbing by Jacob!

Gianna T.
Gianna T.
1/24/2016
Working with Jacob was great! He was very quick to respond after I contacted him via Yelp and set up a meeting at my condo right away. He was very knowledgeable and was able to diagnose my plumbing problem right away. After he gave me a quote, I did some research with other plumbers and online and found that his quote was appropriate for my area.  Although I had to pay quite a bit of money to replace my water heater, Jacob made the experience bearable because I knew he was being thorough and truthful. Overall, working with Jacob was a great experience and my major plumbing problem was fixed the day after he came out!

Jon F.
Jon F.
06/06/2022 12:00:00 SA
I had a unique issue with a insta hot water heater that needed to be replaced. Jacob handled it like a pro. He ordered me a new heater to replace the old one and installed it very promptly.  I had called other plumbers but they didn't want to deal with it but Jacob turned out to be my savior.

Mark L.
Mark L.
1/14/2019
Had a downstairs ceiling leak due to a broken shower drain.  Jacob was recommended by a friend with a good recommendation.  He was at my house in 15 minutes and diagnosed the leak in 10 minutes.  I had been struggling with the leak for a month.  
Jacob was efficient, honest, and very knowledgeable.  He returned that next Monday, and replaced the cracked PBC for a fair price.  He helped me understand the potential plumbing issues with my 40 year old home.  
I found a Plumber for life.

Cheri Z.
Cheri Z.
9/20/2017
I called Jacob regarding a possible leak in my front yard and he was at my house within 30 minutes.  He quickly determined there was no active leak, but continued to investigate to see what was going on.  Found what we believe to be the problem (not plumbing related) and he went on his way... free of charge.  He and his associate were very kind, respectful & professional. I will call them again for any of our plumbing needs.

Dream M.
Dream M.
08/01/2017 12:00:00 SA
Long time yelp user. This is the 3rd 5 star I've ever given.

The reviews are REAL. Jacob is the real deal. Professional, courteous and efficient.  

Don't waste your time/money on handy men! Work with JACOB! Or rather, let Jacob help you!

Andrew D.
Andrew D.
02/05/2019 12:00:00 SA
The character and ability of a service provider is surely demonstrated by his work. But it is also demonstrated by honesty and today Jacob showed how great a businessman he is. Jacob had helped me about two years ago in fixing the connection to a refrigerator and also moving a gas line that would work with my new dryer. The work was fantastic!  Today I needed to fix the equipment in a toilet tank. He looked at it and instead of installing some equipment that was obviously broken, he explained that the problems were much deeper and that I needed to call my landlord.  That's integrity and that's maybe more important than just his skills--although those are top notch. This is the plumber you need to hire.

Zhen G.
Zhen G.
03/02/2018 12:00:00 SA
Jacob was a lifesaver today! Quick, reliable, affordable, and friendly service with a smile! I had a backed up bath drain that was causing issues to the toilet and the main line in my house. I was at work all day, but Jacob was able to come by and get everything done (with a little assist from my nanny) before I got home! What I got was basically a full assessment of the plumbing in my house, short and long term fix options, competitive quotes on services. I will definitely be going to Jacob for all my future plumbing needs, thanks again Jacob!

Al T.
Al T.
1/22/2018
I used the request a quote on Yelp for a shower cartridge valve replacement. Jacob was the 1st of 3 other plumbers to respond on the Yelp request feature. Jacob is not the cheapest pro plumber, but Jacob did solve our no hot water problem the quickest way possible!

Stacey G.
Stacey G.
2/28/2017
Jacob was the third call on a Saturday afternoon, after first calling two other (highly rated) Yelp-listed plumbers who did not answer.  Jacob answered, and was nice enough to come out to my home on Monday as I requested.  He took a look at my shower leak, and instead of just trying to sell me on the parts he had brought with him, he took the time to try to get me the replacement parts that I wanted.  He genuinely seemed like he really wanted whatever I wanted.  Putting my interests first, rather than just what was easier for him.  He got on the phone and after holding for a very long time, he was able to talk with the plumbing supply store about the item that I was looking for.  They didn't have what I wanted, but he said he'd follow back with them on whether they could get it, and would let me know.  He left without even wanting a payment from me for his services - and he was probably at my house close to an hour diagnosing the problem - and on the phone trying to hunt down the specific part that I wanted.  He contacted me first thing Monday morning with a response back, and we talked about my options.  I offered to pay him something for his time on Saturday, but he didn't want anything from me.  I tell you this, Jacob is one of the nicest, and friendliest person I've ever dealt with.  Very honest, and reliable.  Does what he says he'll do.  Follows up.  Puts the customer's best interest above his own (how often does that happen?!!).  Going forward, I will not call any other plumber than Jacob.  I've used other plumbers on Yelp before (some with over 300 reviews), but I tell you, this guy is better.  He's more honest.  And you can trust that he's going to put your best interest ahead of his own.

Rigo M.
Rigo M.
3/14/2018
Jacob is the man!  He is extremely knowledgeable and most importantly very honest.  Will definitely use his services in the future.  Thank you again Jacob.

Live F.
Live F.
3/20/2018
It was a simple process.

1.  Contacted the company via Yelp and Jacob called me and we went over the issues, and I got a rough price estimate.

2.  He stopped by the house, scoped out the issue, and provided me a precise estimate and scheduled a date to get the job done.

3.  Came back another day, worked his magic, and all is good now.

Thank you Jacob.

Maria B.
Maria B.
9/17/2018
Called Jacob in a panic as I was trying to get a new dishwasher installed and he came out same day!  Fixed that issue and another one I didn't know I had.  I will use him again! Was knowledgeable and reasonable on price!

Mirna V.
Mirna V.
1/29/2015
Jacob instaló un grifo en el sink de mi cocina hace cinco años, y desde entonces nunca ha goteado y sigue funcionando perfectamente. También instaló in triturador de desperdicios hace tres años, el cual sigue funcionando igual que el primer día. Yo recomiendo mucho a Jacob por hacer su trabajo muy limpio y rápido.

Justine T.
Justine T.
6/30/2021
Loved that they played reggae music the entire time! It shows that they are true to their marketing and what they offer! Jacob was very educational and made sure that we knew what was going on. He also made sure that he left the place where he found it. He dug up a patch of grass and when he was filling the hole, he made sure that the grass blended with the ground! He was also very thorough with cleaning when he was done! Would recommend.

Aubrey F.
Aubrey F.
3/18/2022
Super awesome experience. He was professional, worked me into his schedule since my issue was urgent, and fixed it fast and effective, I will only call him exclusively from now on

Mary M.
Mary M.
8/15/2017
What an awesome couple of guys they are! Jacob was so quick to respond to my message at 0630 in the morning! He gave us a quote right away and a time frame we were able to work with. Even better was he was able to stop by 1 hour earlier! He was able to fix our kitchen sink and his cleanliness was great! There were no water spills and my husband and his team were able to have a great conversation while the sink was being fixed. We would definitely keep Jacob in our contact list! He was very pleasant and his staff, Tim?...Was very polite! Please, call these guys if you need a quick response and great quality in their work!!! Two thumbs up and a high five!!! Great work guys!!! Congrats, Jacob on your new baby girl! ‍

Cierra H.
Cierra H.
6/25/2016
Very friendly and professional and quick!  I am pleased with the professionalism of the work done and the reasonable pricing!  I will definitely call Jacob if I ever need any plumbing issues resolved again.

Betty D.
Betty D.
02/09/2021 12:00:00 SA
I have used Jacob twice now, he was prompt, friendly, reasonable, knowledgeable.  He is all around great Plumber.  I would definitely recommend him for all your plumbing jobs.  Hopefully, I won't need a plumber any time soon, but if I did JACOB is on my speed dial.
Thank you Jacob, you were great!!
BETTY D.

Sally L.
Sally L.
02/12/2021 12:00:00 SA
Thank you Jacob for being friendly, honest, and professional. We will definitely call you again.
sally L

David F.
David F.
08/09/2017 12:00:00 SA
Contacted him early one morning via Yelp due to a leak in my yard that was seeping into the house. Replied right away. Talked with him on the phone about the problem and how I needed to get the leak shut off or fixed as soon as possible. He was here shortly after our phone call. Checked for other issues and solved the problem. I'll have to have him come out to finish some of the exterior plumbing, but the leak it stopped for now.

From yelp contact to completion, about 3 hours. Probably not the standard turn around time, but much better than the other responses I was receiving, which was anywhere from a couple days to a couple weeks.

Dion K.
Dion K.
7/13/2022
Jacob is great. He was able to come out the same day to look at my garbage disposal. He had it up and running in no time. He could have told me my disposal was no good and charged me an arm and a leg for a new one. Instead, he was upfront and honest with me. I highly recommend Jacob. If you're looking for a good plumber you can't go wrong with Jacob.

Missy H.
Missy H.
09/01/2018 12:00:00 SA
Jacob came out to help us with a clogged toilet. We only have 1 bathroom so it was kind of an emergency...he was at our door within a couple hours of me contacting him.  We ended up deciding to replace the toilet after he fixed the issue. For this service he had the new fixture and installed it the very next morning! He is very friendly, honest and fast!

Scott T.
Scott T.
12/06/2022 12:00:00 SA
It's hard to find a good plumber. I've been running through different companies for years. Jacob is very good. Highly recommended.

Lowell G.
Lowell G.
02/11/2020 12:00:00 SA
Yelpers, if looking for an HONEST plumber then please call no other than Jacob for your plumbing needs. Had no hot water coming into the shower and I needed a plumber fast. Found Jacob on Yelp and gave him a call and was at my home within 40 minutes, finishing a previous job. After assessing that the culprit is a bad mixing valve and the shower needed a cartridge replacement, he gave me a quote for the job. His price was very competitive so I had said yes. Upon opening the face plate and exposing the cartridge, he said that since there was no soldering and pipe work it involved it is something I myself can do. He told me that it just did not feel right to charge someone for something that a person can do themselves with proper instructions. Jacob gave me clear instructions to do and follow, and assuring me if I had trouble to call him and he would walk me through it and which he did. The actions of this HONEST man helped me and I saved over $300. An unscrupulous plumber would have taken me hook, bait and sinker easily, but not Jacob. I totally recommend yelpers to give Jacob a call for your plumbing needs and rest assured your dealing with an HONEST man.

Patricia T.
Patricia T.
11/02/2022 12:00:00 SA
Jacob was introduced to my 1942 plumbing in the house and the work of people who did not know what they were doing prior to him.   He installed a new toilet and fixed the leaking around it.   Then he looked under the kitchen sink to see a pipe with a hose going into it.   That led to the sewer.   My hair stood on end when I saw that.   Then Jacob took the the pipes out from under the sink.  None of them were glued together or screwed together!!!   He fixed that totally!  He even made sure the pipes for the dishwasher were up to standard.   Then he had to cut holes in a few places in the wall to bring the pipes up to code.   Then he went into the crawl space and found where there was no pipe in a place....   but just some rubber.   He fixed that, also.  Outside, he got rid of my galvanized piping and changed it to copper!   Wow!!!   Everything is working wonderfully!!!   I was very happy with how prompt he was, how clean, and how he explained things and gave me the price of each job.   I couldn't be happier with the job Jacob did!!!!

Jamie S.
Jamie S.
9/16/2018
Very professional and prompt service. He was able to help us fix a water leak and install a stove top.

Drew W.
Drew W.
02/03/2018 12:00:00 SA
Jacob was great. Came quickly, super informative, friendly guy. He had an the right equipment, and was even willing to show me how to change my insinkerator, even though the problem he came to fix was the mainline outside the house.

Kalie J.
Kalie J.
9/20/2016
I tend to only write a yelp review if someone leaves an impression on me. Jacob is very professional and you can tell that he is a down to earth guy. It is refreshing when you run into someone like that.
He has obviously been in the business a long time, and that he actually cares about the work he does. It's just a bonus that he shows up on time and happens to be easy on the eyes...
;-)

Sorry Mike Diamond, Jacob wins!

Ramiro O.
Ramiro O.
06/10/2020 12:00:00 SA
Kitchen sink piping cracked. Gave Jake a call he called me back right away. Gave me the option of doing it myself and he'll provide the knowledge. Went to homedepot myself got the parts he said I needed after sending him pics of the damage. He even offered to facetime him if I get in a jam and he'll walk me through it. O ya NO CHARGE!!!

Bill K.
Bill K.
05/09/2022 12:00:00 SA
My home hot water heater leaked which caused some significant damage. Not only did Jacob replace the heater, he also helped me find a company to remediate the damage. Great work, on time and great value.

Bernie B.
Bernie B.
9/20/2022
Had my 35 year old garbage disposal die and called Jacob to replace it.  He was able to come quickly and brought a high quality Moen garbage disposal.  It was not easy removing the old garbage disposal and he replaced some additional parts to fix things right.  He charged a fair price and I am very happy with his work.  He tested things multiple times to make sure there were no leaks.  Jacob is now my go to plumber.

Wayne T.
Wayne T.
3/21/2020
Our upstairs master bathroom developed a leak that wasn't evident except for a pool of water coming out of the wall of our downstairs living room. I tried finding it myself but couldn't do I put out requests on Yelp. 3 of the 4 requests replied and Jacob was one of two that replied within an hour. I cold tell from talking to him and the questions he asked about the age of my house and the location of the leak that he knew his stuff. He offered to do a free inspection the very next morning and showed up on time. When looking at it we determined the wall needed to be opened up and that it may need to be opened to the ceiling. BUT, because my house was built in 1966, he could not do it until it was tested for asbestos and led paint. What? Really? I was skeptical but went with it as he said if it tests positive and abatement was needed, homeowners insurance would cover that part, as well as restoration. The results came back positive for asbestos as well as a some led in the old, original paint even though it had been painted over. And the drywall was very moist, along with the framing. Turns out I had a pinhole leak that had been going on for a while but had gotten worse. He recommended replacing the old copper cold and hot line that had deteriorated (not just patch it) and might as well do the rusty, led drain pipe while exposed. I looked at their condition and agreed, as I don't want to go through this again. Jacob did a great job, and recommended a great restoration company (Restoration Pros), that he has worked with. I highly recommend Jacob and will use him again.

Justin S.
Justin S.
12/20/2017
Top notch customer service and work. I had an urgent matter that other work was contingent on. Jake was at my house in less than an hour and had everything done very quickly so that the other work could be completed. I will definitely use Jake for all my plumbing needs moving forward!

Raisa M.
Raisa M.
09/07/2018 12:00:00 SA
Nice guy & got the job done within 2 minutes. A little pricey for the amount of time it took him to fix the issue, but all plumbers I've had in the past charge about the same. Will use again!

Julie C.
Julie C.
4/15/2016
Jacob was awesome! I called him because my sink was clogged; Within 30 minutes he arrived! He was friendly, knowledgable, and was quick at what he did. He was there for  no more than an hour. Great work! Thanks again Jacob

Mary E.
Mary E.
07/06/2018 12:00:00 SA
I found Jacob on yelp and called him due to a leak in the pipe fitting on my washing machine. He fixed it right away and taught me how to do it if it happened again. Also fixed my annoying running toilet. So great to have such a fast response from a contractor. I'm totally going to use him to install my new toilet and sink.

Danelle G.
Danelle G.
07/11/2016 12:00:00 SA
Jacob came out solved our problem, explained everything he was doing and how to prevent future issues. Really nice guy and very knowledgeable. Will definitely call him for all my future plumbing needs.

Grace K.
Grace K.
10/23/2021
I had a home inspector point out that there was a possible water leak at the sprinkler lateral and I needed a plumber to take a look.  I found Jacob and sent the photo to him to see if this is something I needed to address right away and for an estimate.  He was able to look that the photo and responded back right away and told me this doesn't need to be fixed.  It all looks good.  He said, if it ain't broke, don't fix it.  Because of his honesty and quick response, I wanted to write a review.  Thank you Jacob!

Dimitri R.
Dimitri R.
12/19/2021
Typical plumbing emergency on Sunday.  Of course, a family full of relatives visiting from out of town.  We had a clog in our shower drain.  Jacob arrived and immediately went to work. Within minutes our drain was flowing like new.  Jacob's professionalism and plumbing experience is what sets him apart from other plumbers. I highly recommend his services.
Dimitri R.

Bananas P.
Bananas P.
6/25/2020
Called Jacob and he answered while doing a job. Sent him pictures of what was going on with my plumbing and gave me a honest assessment. He is awesome at communicating over the phone!

Keith M.
Keith M.
8/29/2017
Found Plumbing by Jacob here on yelp.  I had to replace my water heater, and wanted to use a local plumber.  I looked around and had a couple other estimates with everyone about the same price give or take.  I did my due diligence and checked for feedback for each business I looked at.  In reading the other guys reviews they were mixed.  Jacobs reviews were spot on.  No one had anything bad to say which is very rare these days I liked what I had seen and set up a time to start the work.  My job was scheduled for 0800, Jacob showed up 20min early...even better.  His costumer service was great with no BS, told me what I needed and didn't try to sell me on any extra work. The job took 3hrs and he cleaned up and fixed everything that was wrong or broken replaced my old unit with a Bradford White unit.  This is a good young hard working local guy making a living.  I would definitely recommend him and will be calling on him again in the future.

Mon Cheri A.
Mon Cheri A.
10/17/2018
Best Plumber Ever. His rescue rooter service saved our Thanksgiving holiday. Since then he's been our Go-To for all plumbing issues and we've been impressed by his excellent service, knowledge and professionalism.

Highly recommend.

Kaulene G.
Kaulene G.
1/30/2019
Jacob is very responsive. I requested a quote after hours and he got back to me first thing in the morning. We set up an appointment and he was there right on time to do the work. He was very positive and professional.

Ray R.
Ray R.
1/18/2019
Jacob is was fast to respond, did the job for free because the water heater flame was out.

Lauren A.
Lauren A.
4/22/2021
I contacted Jacob about a non functioning garbage disposal. I'd tried several times to clean out the drain and fix it myself, but finally had to call in some help. Jacob responded quickly, asked for a few clarifying details, and then talked me through the procedure. I got my disposal working again, thanks to his help.

Robbie R.
Robbie R.
11/17/2020
Came highly referred and for good reason. Honest, reliable and professional.  In a land littered with half wits and con-men this guys a straight shooter.  Do yourself a favor and don't waste your time dealing with anyone else.

Fred D.
Fred D.
11/13/2018
Jacob was professional and prompt. We had an 8AM appointment and that is exactly when he showed up. Had all the right tools and expertise to get my plumbing issue resolved within 30 minutes. He was also able to provide a quote over the phone. All at a very reasonable price.

I will be using Jacob for my next plumbing issue and you should too.

Leo L.
Leo L.
07/07/2017 12:00:00 SA
Thank you So much Jacob and Tyler in doing a good job fixing our kitchen plumbing issue.

This was my first time having to deal with pluming issue. I must have called over 10 plumbing companies and which 3 plumbers come before Jacob to try and fix my issue. The third plumbing company even brought a hydro jet, camera and 2 guys, but was not able to fix the issue.

Then come super Jacob and his trusty co-pilot Tyler.

They come on time as agreed... went straight to work... then Magic! My kitchen sink can be use again.... with that beautiful whizzing sound of water draining down the pipes was music to my ears...

Now, experiencing not able to use my kitchen sink, made me realize how I take simple thing for granted. Like opening the faucet and water draining down the sink...

The positive: I have Jacob and Tyler saved in my contacts. When you need a plumber --- who do you call??? You know who to call!!!!

Super Jacob and his trust co-pilot Tyler!

Great work fellas!!!

Howard P.
Howard P.
9/17/2019
Jacob is everything you could want in a plumber. He's responsive, polite, friendly, clean and works quickly. If I ever need a plumber in the future, it will surely be Jacob.

Kevin B.
Kevin B.
09/03/2017 12:00:00 SA
Jacob is now my new plumber. He came by and replaced an old, beat up 40gal water heater for a tankless one- and I am SO glad he came to do the job.
Jacob was on time, worked really hard, did a great job and was really a pleasure to be around. He also treated my grandpa as if he was his own which put a smile on my grandpa's face.

UPDATE: Not taking away from anything I originally wrote (except that I won't be calling him back), I dropped two stars because of a dangerous gas pipe that was not permanently capped off. I called him and let him know that the gas line is dangerous because it's not connected to anything and the only thing keeping gas from coming out into the house is a valve. If the valve is accidentally turned, gas would pour out into the air of my house. Jacob wouldn't fix it because it wasn't part of the original bid .....safety precautions and any work that ensures the work is not a dangerous setup does not need to be specified in the bid... that should be assumed.

Very disappointed that he wouldn't stop by and cap off this gas pipe that's in our pantry. I don't think it was unreasonable to do so.

E S.
E S.
9/25/2020
Honest, knowledgeable, fast plumber. He diagnosed the problem quickly--wax ring on toilet needed replaced. He kept me informed of the process and I knew up front what the price would be. The price was more than fair. He even checked out other concerns I had. He was friendly with my dog and son, which underscores his pleasant personality. I will definitely use him in the future.

Jen F.
Jen F.
03/08/2016 12:00:00 SA
Clean, respectable and actually showed me exactly what was wrong, fixed the problem well below estimate, and left the area clean as it was found. Jacob is clean, trustworthy, and thorough.

Robert S.
Robert S.
12/09/2017 12:00:00 SA
Jacob was great in saving our family money. Would highly recommend him for your plumbing needs.

James T.
James T.
7/30/2018
I have a leak around my water meter that the water company said I have to fix.  They said it was  the main line connecting to the water meter.  Jacob came out , saw that the meter wasn't moving for at least 10 minutes, which points to the leak not coming from the main line.  To save me money, he gave me some tips on how to troubleshoot this leak.  Jacob was very knowledgeable, and very professional.  I highly recommend him.

J F.
J F.
08/09/2018 12:00:00 SA
Don't waste your time calling other plumbers. Plumbing by Jacob is the only plumber I will be calling from now on. I have had multiple plumbers come out in the last year and they seem to wanna charge the plumber money but don't really wanna do the plumber work. Jacob came out got straight to the job, didn't try to sell me a story, just a straight up guy. He's super honest and does business the  way it use to be. Highly recommended

Helena C.
Helena C.
8/30/2018
Now, this is my second review of Jacob! Again, no disappointment at all! Very, I mean really, reasonable price. He is honest in letting me know of what my situation is and does not overcharge anything. He I
Just fixed my old old toilet and looks and works great!
He also is changing out,yes happening now, my kitchen faucet and came across a difficult situation-mainly my plumbing being so old- but no complaints or giving up! I am going to be very happy when he is done with my wearing out plumbing.
I will always remember him for ANY plumbing issues! You won't regret!!
Thanks Jacob!!!

ToNy E.
ToNy E.
11/14/2020
Hands down best plumber I've ever encountered. This man is honest. It's hard to find people like him . I've seen him go out of his way to help others without making a cent. I highly recommend him for all your plumbing needs. Thanks Jake for being awesome. You the man .

Serina N.
Serina N.
11/14/2016
One word to sum up today's service: Fantastic! For Jacob, he is very friendly, down to earth, and honest guy. For the service, fast response, on time, and low rate. Thanks Jacob!

Adrian N.
Adrian N.
3/29/2019
I had a problem with my shower not giving me any cold water. I called Jacob, planning to hire him, but he told me how to fix it for free!

Tasha R.
Tasha R.
2/28/2017
Jacob replaces super old, leaky pipes that we're under the kitchen sink and snaked the clogged drain. He was professional, knowledgeable, and was on the job within an hour of calling. I highly recommend him!

John B.
John B.
8/21/2018
Jacob is a LIFE SAVER! My wife and I were just 2 days away from closing on a new house in Garden Grove. Being a diligent person I didn't settle for just the general inspector's report but decided to get a full plumbing inspection done. Jacob didn't just snake a drain and give a simple thumbs up or down he checked the house from top to bottom. He found a TON of issues, over 20k in necessary repairs for the plumbing alone! If we hadn't hired Jacob we would have had quite the unpleasant surprise after closing. Jacob is a third generation plumber who knows his stuff and is top shelf thorough. We will be using him on our next inspection and for all our repair needs in the future.

jackie f.
jackie f.
4/24/2015
Jacob is amazing. You can't go wrong hiring him to handle any plumbing issues. He came over, gave me a free quote to replace 3 old toilets and to fix a misc. plumbing issue. He is knowledge, friendly and professional. He ordered my new toilets, cheaper than I could have gotten them, and installed them in a more than reasonable amount of time. His pricing is also more than reasonable - you won't believe what a great deal you get compared to hiring a larger plumbing company. And with Jacob you will get exceptional services. Toilets work great, and I'm thrilled to have a plumber nearby for any other issues that arise.

Gavriel A.
Gavriel A.
02/12/2019 12:00:00 SA
Jacob is just plain awesome. He really knows his stuff but he's honest. He won't try to provide services you don't actually need. It's so hard to find honest professionals these days, so I'm glad I found him! I know next to nothing about plumbing and DIY repairs, but he took the time to show me how to do some minor things on my own. The repairs that he had to do look clean and professional and are worth the reasonable pricing! I'm definitely referring my friends to him if they ever need a plumber!

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