Roto-Rooter Plumbing & Water Cleanup

We selected a 7 to 9pm window on the online page, but when we received a confirmation email, we were scheduled for 7 to 11 pm window. We did get a call at 9 that the technician would be delayed, and he arrived at 11 pm. The service took longer than expected (technician had to deal with a poor previous patch job that complicated things), left at 1:20 am with job completed.

Technician was great, but keep an eye out for the glitch in the online reservation system if you don't want to be up all night or disrupt your sleeping family!

Our main sewer line got clogged.  Couldn't wash clothes, use the toilet, shower, or wash dishes. I managed to get a power snake stuck down the tub overflow line.

I got a 4-6pm appointment, but they got backed up, and said they could come at 11PM.  Wifey vetoed that, so it was scheduled for 8AM - Noon.  They got here at about 12:30, and had completed the job in 30 minutes. (Yay!) Including getting the stuck snake out that I had tried (never again).

For the kind of work they are famous for, clearing clogs, I highly recommend them.

Roto-Rooter gave us prompt, friendly service. Our technician, Ronnie, was very helpful from the get go. He quoted and explained services before beginning work. The work was done quickly. Definitively would call them, especially Ronnie again!

From the phone service to the plumbers I was extremely satisfied. The plumber arrived on time, his demeanor was courteous and professional despite the fact that it took him 3 1/2 hours to complete the job.  I would highly recommend them.

I was referred to this plumber by a friend who had a clogged sink on Christmas day, thankfully their plumber was able to save the day and allow the family to enjoy Christmas Eve dinner as planned.

I just finished receiving an emergency service from Roto Rooter, the tech being Rene. He was early to the appointment, extremely professional, VERY knowledgeable in his field, very conscious of the property and keeping it clean during the service and was able to efficiently handle the issue at hand and provided better service than I expected. I highly recommend Rene as your plumbing technician. He did a fantastic job. I am a happy customer and will be calling this company for our plumbing needs.

I'm here just to share my experience, they don't have pricing reference, okay understandable since it's all about plumbing works, problems may vary. But they dot tell you how much the price would be approximately right before they start doing their job when they understood exactly what the problem is.
Then quoted me $425 for literally just checked the problem but had done NOTHING AT ALL. One thousand question marks??? You can gauge people like this during Covid-19 time? I had other plumbing companies to fix the pipe problems for me never got charged more than $180 and plus this company didn't do nothing. Instead I wrote them a $250 check and that's it, along with this bad review and will never choose this company, also will tell my friends to stay away from this company.

Had a leak.  Roto Rooter sent out a gentlemen to do a leak detection that was there for about 2 minutes.  Tenant had to ask him, ...are you going to turn the water on? He tracked in dirt thru the house, did not clean up after himself proceeded to sit in the truck for about an hour before calling me to tell me the plumbing was falling apart, that I had limited time to repair before I had a serious problem and proceeded to instill panic and upsell tactics.  Lastly, he quoted an insane dollar amount to then tell me he had someone who could deal with the insurance to get more stuff done.  Only topped by the fact that I was told by 3 people that leak detection cost could be applied to cost of the work, this guy said oh no.  I got a second opinion from a local plumber who did not share Roto-Rooter's diagnostic and was 60% less in cost for repair to go as far as to say, he added, it's not urgent, you should be fine for a while.  I'm really disappointed at the snowjob Roto-Rooter pulled.  Buyer beware.

The service was excellent and the technician stayed with me until the problem was resolved. He ran the snake in two different locations until we figured out the problem. Great service.

I have a professional looking kitchen faucet. The kind with a long neck and coiled looking stayer. Anyway, sprayer wouldn't retract...I tried turning to de tangle and ended up twisting up and now had no water flow. I could not untangle and had to call plumber due to access

Well after arriving...and I explained what I did and how it would basically be him with longer arms being able to twist back I to place ...plumber did it took less than 5 minutes and ( drum roll please )
Charged me 80 dollars
But I got a break!!! Normally he would've charged 110

Don't call these people unless you're desperate