Description
Pipe Bros offers Plumbing service that is simple, clean and affordable. Pipe Bros has local certified plumbing professionals that will be able to come out to your home at a time that is convenient for you and Pipe Bros plumbers are available 24 hours a day for emergency plumbing service as well. water heater repair Water Leak detection Drain Leak Gas Leaks Bath and Kitchen Remodeling Bathroom Fixtures and so much more! There is no plumbing issue that Pipe Bros cannot fix. Call today to book an appointment at a time that is convenient for you. Pipe Bros also offers same day appointments.
HISTORY
Established in 1999.
Pipe Bros Plumbing Service opened for business in 1999 and quickly came to the aid of disappointed customers who complained they couldn't find a reliable plumber to service their homes and businesses. Pipe Bros has lived up to its name since it began offering plumbing service to the local community. We specialize in residential and commercial plumbing and we guarantee not only exceptional service but exceptional prices as well! We are a family owned company and unlike big corporate plumbing companies, we are able to give our customers the satisfaction and security that is guaranteed on every job we do, without the outrageous prices! Our main focus is on building customer relationships based on honesty, quality, reliability, and trust through exceptional plumbing service.
ABOUT BUSINESS OWNER
As the lead manager at Pipe Bros my job is to make sure that our customers are 100% satisfied with the plumbing service that we provide. All of our plumbers are highly trained and bring with them many years of experience. We do our best to exceed your expectations and we always hold our work to the highest standards. Pipe Bros is licensed, bonded and insured and we are available for plumbing service in Pasadena. We will make you an appointment at the time that is most convenient for you. Pipe Bros does not charge hourly and we always assess the problem and give our customers a flat rate price up front before any work is started. We have coupons and discounts available for every type of service. Give us a call today and we will be glad to help you. Thank you!
SERVICES
Pipe Repair, Bathtub & Shower Repair, Toilet Repair, Leak Detection, Faucet Repair, Water Heater Installation, Pipe Installation, Toilet Installation, Garbage Disposal Installation, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Tankless Water Heater Installation, Sewer Services, Emergency Services, Sink Repair, Drain Cleaning, Water Heater Repair, Drain Installation, Faucet Installation, Water Heater Leak Repair, Bathtub & Shower Installation, Garbage Disposal Repair, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Swimming Pool Heater Installation, Tankless Water Heater Repair, Sink Installation, ,
Reviews
Jane C.
09/09/2021 12:00:00 SA
Titus was my plumber and he was amazing. Showed up on time, was knowledgeable about what needed to happen (I had an ABS pipe that became detached), was fast, and super nice. He also helped me identify the cause of a clogged pipe and drained it.
Cost was totally reasonable (as a reference, some other quotes I got were almost 3xs what I ended up paying). Communication was excellent. Got a response to a quote request immediately. Receptionist who helped get my appt scheduled was friendly & helpful.
I am so happy that I chose Pipe Bros for the work I needed. And I highly, highly recommend them to anyone who needs to have plumbing work done.
I contacted pipe Bros after I noticed our water heater was leaking in the garage. Titus came out and diagnosed the problem. Our water heater was under warranty so they ordered the parts needed and had them sent to my house. They came back once the parts arrived and installed them.
Titus was very friendly and I would definitely use this company again if I had a plumbing problem.
No multi-unit building insurance and high priced quote for the repair. Found another company who has the insurance and was significantly cheaper.
Response to the owner: Btw, apartment isn't commercial building, but yes I did find another company who had full liability insurance for working on apartments and 3X cheaper. I even mentioned I have hot water shutoff within the apartment. And please see the exact wording of your quote, no mentioning on 'replacing the whole thing' at all. And when I mentioned the price was too high, there was absolutely no response until I posted an review.
FRIENDLY and came out right away!
When all other plumbers were booking weeks out, Pipe Bros sent someone out right away. And he was GREAT! Nice, competent, reasonable.
They did d a great job replacing my water heater. They were quick efficient and priced below other local companies. They communicate well and were on time
Chelsea S.
07/06/2021 12:00:00 SA
We woke up to a leak in the supply line to the water heater this morning. We reached out around 8:30am, and by 10am Titus was here where he immediately diagnosed the problem, and he was done and gone by 12pm. Totally great and reliable, and problem solved! Will keep these guys in mind, if there is a next time! Even more appreciated was that he was on time, and Evelin stayed in touch with me while we waited for him. Thank you!
Mimi D.
12/03/2018 12:00:00 SA
Reached out to them one afternoon and they were able to get out the very next day. Easy to communicate with and coordinate arrival. They provided a two hour time block and narrowed it down as they were able to more accurately provide arrival time.
Awesome that they promote being pet friendly, though they don't promote being child friendly haha.. made me wish I had a pet so they could be friendly to it.
They showed up at the arranged time and no creep factor at all. Christian and his partner were courteous without being intrusive. Sad that it seems so rare to get any kind of in-home service without the concern of being unsafe. They took about 15-20 min to evaluate all of the things we needed and provided estimates for repair or replacement for each. They don't have a showroom but they described the replacement products to us and Christian went to retrieve them while his partner worked on removing and prepping everything at the house. Within hours we had replaced everything and it's been groovy ever since!
There's a 50$ inspection fee pre-payment that can get credited towards any service that you proceed with. The repairs and replacement estimates didn't seem unreasonable. Now I can go back to doing dishes without worrying about anything. Woohoo.
Last year I purchased a condo in the south part of Pasadena and I redid my kitchen completely. I noticed the kitchen sink cabinet was showing some egregious leaks even though everything was new!!! It seemed that my leak occurred anytime we were cleaning up the dishes and when the dishwasher had been run.
I called Pipe Bros after reading a ton of comments and reviews on Yelp for Licensed and Bonded Plumbers with 50+ public reviews.
Titus was dispatched today promptly during my quoted arrival and service time. Wow! I am so impressed with the service. I thought my dishwasher was leaking but Titus diagnosed a leak from my exhaust port never having been sealed properly by my kitchen contractor.
Also, a long term problem was diagnosed and prevented. My kitchen contractor had apparently done a really poor job installing my new sink and dish washer, particularly how the pipes were complicated and likely to cause blockage later on.
Titus was able to within the service window completely revamp my kitchen sink piping and even refurbish the joint connected to my pipes inside the drywall. A seal was missing as well, so Titus identified that and replaced it.
I would recommend Titus and Pipe Bros to anyone in the community.
Here's a picture of my sink underside:
Matt D.
11/09/2018 12:00:00 SA
Pipe Bros Plumbing Service is amazing. Fast, Friendly, Professional, and Affordable. Their staff knows there stuff and treats you how you should be treated - with respect. My main junction from the water heater to my guest bathroom 3 floors down, to my pipes for my washer / dryer on my second floor. Now my water bill is efficient, hot, ready for use immediately.
Scheduling an appointment was a breeze along with great follow up to make sure my issues were properly handled.
Thanks again, happy to refer you to all of my friends.
VIP Treatment - Many Thanks!!
Titus did an exceptional job finding a hard to track leak in my home. The work was fast, reasonably priced, and most importantly, the leak is gone. He was also right on time, which is always appreciated when booking services. Will definitely call Pipe Bros first for plumbing needs.
After posting my initial review of Pipe Brothers, I was called by the owner who apologized and offered to make things right by taking my payment down $66. Because of this, I am now giving Pipe Brothers five stars for total customer service and guaranteed satisfaction.
I have called PipeBros Plumbing 2 times for service. They are prompt n dependable
Evelyn is on top of everything, service is
great. Titus one of the plumber's fixed my
problem quick, price was great. I highly recommend this company, I know who to call for honesty n good prices, thank u for your service.
Plumber came out to fix a job another company did not finish properly. It was a simple adjustment. Plumber was friendly and competent. Office staff was friendly and efficient in communicating and making the appointment. I would try this company again if I have a future plumbing issue.
I had a main drain line leak directly above my cars in my garage. I called them knowing full well that the drain line cast iron pipes needed to be replaced. I work 7 days a week and a lot of hours, so I needed them to stick to a time and make sure it was done in a timely manner. At the same time, I'm not crazy, so of course I wanted them to beat the price I was quoted by another reputable company.
Pipe Bros beat the price reasonably, but also came in at the expected time, did the job, cleaned up their mess, and left in time for me to get ready for my next meeting.
They've earned my business!
I really appreciate pipe bros being helpful on checking up a leaking water heater. One of the pipes was leaking and the one wasn't. I was given an option to replace one leaking pipe or both. The maintenance cost is fair and acceptable to me.
I also asked about getting a tankless water heater and was provided pros and cons of using tankless water heater. I am very satisfied with their maintenance service and knowledge.
We had a clogged toilet that defied our plunger for TWO DAYS! It wasn't pretty, so we finally gave in and called Pipe Bros for backup. When the appointed time came, I got a courtesy call letting me know our plumber was en route. Christian arrived promptly, discussed pricing, and had us back in business within minutes of arriving!
He was also nice enough to repair a minor issue in a bathroom sink for no additional charge.
I would have no hesitation calling Pipe Bros in the future. Thank you for the help guys!
Tim C.
11/04/2019 12:00:00 SA
Yesterday, I had problems connecting with this company and wrote a negative review. The communication problem was like something out of the Twilight Zone. Somehow, my call to Pipe Brothers was received by Rescue Rooter. This caused all kinds of confusion, with multiple calls telling me someone would be out between 2 and 4 p.m. another that someone would be out between 4 and 6 and, finally, a call from Rescue Rooter that they couldn't make that evening.
Today, as promised by Pipe Brothers, one of their technicians, Dave came out and patiently dealt with a seeming minor job that became a major job. In the process of working in cramped conditions with ancient plumbing, he was patient, courteous and thorough.
I can highly recommend Pipe Brothers.
Tim Callahan
Scott L.
08/08/2019 12:00:00 SA
Pipe Bros. are amazing! Everything from initial contact with office and scheduling was super easy and convenient. Christian is a super and honest plumber who explained things clearly and in a way that did not make me feel like a schmuck. I highly recommend Pipe Bros. and will call them again in the future.
I am an apartment manager so I call Pipe Bros often. They are my go-to plumbers. They always send someone promptly. The guys they send out are respectful, knowledgeable, explain things well (important for me cuz I don't understand anything abt plumbing ), and friendly. They're prompt and dependable. The front desk lady, Evelyn, is easy to get ahold of and always does her best to fit me in. Once I had an emergency at 7am and they had someone on the property by 845. I was super impressed! I will be sticking with them for all my plumbing needs!
Meryl O.
05/02/2017 12:00:00 SA
A very pleasant service man came to fix a leaky problem toilet in my garage. The solution was a piece of wood to prop up the tank. So...Ok.
The service man came in to the house to write up the invoice and while he was inside I asked him about my bathroom faucet. The cold turned in a direction that was surprising to me. He explained that if it were a regular handle and not the one I had it would seem natural. This made sense to me, but we noticed the handle was loose while we were examining it and I asked if he could make it tighter. He did, and it took all of 45 seconds.
He then sat in my living room and wrote up the invoice. I was very surprised at the price but that's because I am cash poor. Haha! (love rich) He charged me $75 just to tighten the sink! I would have liked it, if he told me how many beans it was going to be at the time because it seemed like something I probably would have done myself eventually. He told me I could write a review for a discount. I don't think I would ever normally come here to mention my experience because it was really very normal and not particularly noteworthy. But since you asked...
also I'm sorry I am a day late!
UPDATE: I received a call from a supervisor one day after my review was posted and he told me he had noticed my review and wanted to make things right. I wasn't particularly in need of this. I only posted the review because they had insisted on it. He assured me that the service men are supposed to quote a price before working and he offered to refund the $75 charge for tightening the bathroom faucet handle. I thought this was very fair. He encouraged me to delete or edit my review in accordance with this refund. I have added a star because if I was quoted the price at the time, I would have been much happier.
Absolutely Fantastic. Very pleased...appt. the same day. When I called I was told we are pretty full, my heart sunk because I thought I'd have to wait a day or more. Nope...I called around 10 am and was told they would have someone here between 1 and 3.
Titus got here at 1:10. We have a Jacuzzi tub/shower/steam... access to the leak was easy but I thought we had one leak...we actually had three. He fixed two and found the third..there is a small crack in a filter (has been there for at least 5 years) and he found it. Nobody else found it, Titus did. When I hunt down this filter (tub is 17 years old )I will be calling and asking for Titus to come out and replace it.
It took much longer than he probably anticipated and still only charged what he quoted.
Outstanding service, from my initial phone call till the minute Titus walked out the door. I will be saving their # and calling them for any plumbing issues I have at home and any we might have at my bosses rental..this property is considered our shop/place of business/bosses home.
Pipe Bros and Titus... thank you for the fantastic customer service and extremely fair prices.
Stan W.
06/12/2019 12:00:00 SA
I had one of those stressful days where I discovered flooding in my basement the day before I was about to travel out of town for a couple of days. I called Pipe Bros for an emergency same day appointment and explained the situation; they were very kind about the situation and set up an appointment later that afternoon. Christian came out within the two-hour appointment window and promptly figured out the issue with the flooding. He was very professional and nice as well; he was explaining everything as he went along. Christian also was super honest about the issue and didn't try to offer services that I didn't need, which I really appreciated. Seriously, this a great company and I highly recommend them if you have a plumbing issue. I will definitely be using their services in the future!
Very happy with their service! We had a leak under our house and so I called Pipe Bros. They were able to come the next day. Titus came out, on time and took tons of pictures, so he could show us the 2 cracked pipes. I received my quote via email, and then received a call from Steve to go over the quote. I was able to schedule (with the very nice Evelyn) to have the work done a couple of days later. On the day that we scheduled the work, Titus was on time and got straight to work. He was able to complete the work quite quickly and left no mess. He always wore a mask and was very polite. I would absolutely recommend using Pipe Bros!
Pipe Bros plumbers are reliable, honest, on-time, dependable.
The plumber came out and fixed a pinhole leak fast. The technician did a pressure reading and diagnosed other underlying issues with the piping at my house. The plumber also provided an estimate for water heater replacement and disposal of old water heater.
Pipe Bros plumbers are commendable and recommended for anyone in the area with plumbing service requirements.
Last week I had a gas leak in my house so I called Pipe Bros to get my gas back on ASAP. Christian came out that same day and fixed it super fast. I highly recommend them for their great customer service and speedy quality service. :)
Titus was awesome! This company is very friendly and efficient. Would highly recommend.
Patrick N.
11/12/2018 12:00:00 SA
I had a leaking water heater and received a recommendation from a friend to have Pipe Bros come out to take a look. This was after I had another plumber come out and tell me that it would cost $1600 to replace my water heater because they had to bring it to code (mind you I live in a unit that was built in 2007) and it was an upstairs unit. Pipe Bros told me the leak was from the drain valve and the tank didn't need to replaced, though they did give me the option if I decided to replace it. They replaced the valve for a very reasonable price and the leak is gone. This was several months ago and still no leak. I appreciated their honesty and quick service.
Our household had a plumbing emergency with our shower cartridge being stuck. We had called another plumber previously who wanted to charge us $280 an hour because it was an emergency. They claimed they had to cut a hole into our bathroom wall and replace the entire valve which would have been a 4 hour job.
Christian from the Pipe Bros fixed the problem within 20 minutes without having to do any invasive work whatsoever. My family really appreciated the honesty which is truly rare these days.
Lisa T.
11/02/2018 12:00:00 SA
Christian showed up on time to replace a giant 75-gallon hot water heater in our basement. He did a great job and I had him come back the next day to flush out our instant hot water heater in the guest house. I'll definitely call Pipe Bros. for future needs.
Several days ago I began to experience a homeowners; nightmare [water coming through downstairs light fixtures for an upstairs leak] which unfolded over several days. The technician Steve sent out was Christian who, over the course of several days, made things easier for me.
I appreciated that Christian told me up front about costs and, because I had to take time off work, he made sure to call me ahead and assure me he was on his way. The work was done in the shortest time possible, no delays with no hidden costs.
When I need a plumber again, I will be calling Pipe Bros. Thanks for being there!
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