Peter C.

3/20/2011

I couldn't be happier with the service from MSK. I called on a Saturday morning and Dominic answered the phone. Dominic came out later in the evening and went to work. He was very respectful of our home. Put on booties over his shoes every time he came in. Very nice guy and took his time to make sure the job was done right before he'd leave.

I would recommend MSK to friends and family without hesitation.

Maddy M.

02/09/2012 12:00:00 SA

The job was simple, so I cannot say too much. But compared to another plumber I had experience with this was 10 stars.

Bill D.

7/25/2015

We had a pipe blockage that was causing water to back up and out of a downstairs toilet. I left several messages with plumbers in the Alameda area mid-day on Friday, and was not able to speak to any until I got a callback from Kelly at MSK shortly after I left a message. She walked me through some questions about our setup and gave me a price quote for the work, and scheduled Dominc to come to check it out at 6:00 PM on Friday. I was relieved as I was not looking forward to having the toilet overflow if we used water over the weekend. Dominic went above and beyond to find the best way to address the blockage. He ended up pulling the toilet out so he could clean out the line. In a little over an hour, I was back up and running. Thanks for the quick and efficient service, and for making our weekend worry free!

S M.

09/04/2016 12:00:00 SA

Dominic and Kelly are great. A prior job ran late but Kelly maintained good contact to let me know that Dominic would be delayed. Dominic came and fixed my kitchen sink. He provided good advice and was very helpful. His worked fast, cleaned up his work space, and was polite. The charge was reasonable and he even offered to knock 15% off for being late. I'm definitely using this team for future plumbing needs especially since my old plumber doesn't return calls. Great to see a local business that really cares about their work.

Brent A.

9/26/2015

Dominic has been taking good care of us for years. He's knowledgeable, honest and is always there when we need him and he gets the job done right. I highly recommend him.

Keith B.

5/30/2013

A while back I had a situation see... All three of the drains in my bathroom were clogged that meant no bathtub no sink and no toilet... After braving these unlivable conditions for what seemed like weeks we decided to call MSK plumbing... And Dominic and Joey came to the rescue! These guys went above and beyond what I expected they had a job to do and didn't stop until it was finished! I thought Quitting time would happen when they had to run the snake through the vents to unclog the sink but they kept on plumbing and got the job done! It's been about 3 days now and my bathroom works like magic I get excited every time I go to flush its like I'm a kid again! Did I mention all the work that they did was so affordable it didn't even make sense I'd recommend them to anyone in a heartbeat..!

Susan g.

4/16/2012

This is the second time we have used MSK, and we are even more impressed. They fit us in on a busy day, did a difficult job, clogged sewer main, with efficiency, and charged a very fair price. We highly recommend this company.

Carole H.

3/19/2016

Dominic is great. I found a little drip leak from a union between an old pipe (steel) and a new PVC pipe. I was afraid to try to tighten it given the configuration. Called MSK and Dominic came out and looked at it. I asked it he could replace the little piece of old steel pipe and he agreed that was the right thing to do. We rescheduled for another day (twice but that was OK since it wasn't an emergence and I could be flexible) and he came back and replaced it, no problems. I will be calling him again if I need any plumbing work.

Katie M.

03/09/2012 12:00:00 SA

Dominic provided prompt and professional service for our clogged bathroom sink. He was on time for his scheduled 11:30am appointment and had even called 15 minutes out to let me know he was on his way. On arrival, he courteously slipped on a pair of booties over his work boots as to not track anything into the house. He was able to solve our issue quickly and cleaned up after himself. He was extremely friendly and reliable. We will definitely call on him for any future problems.

Eric D.

8/26/2015

MSK Plumbing came to my house to clear an outdoor drain of debris in anticipation of El Nino. First, their price was lower by half of another quite I got. Second, the work was excellent. Third, they went the extra mile by running a TV camera through the drain to make sure it was indeed clear. Fourth, they provided a warranty. They are now my go-to plumbers!

Koka S.

4/26/2014

Anytime I have an issue MSK plumbing is there. Always amazing work and I can't say enough great things about them. This is my 3rd 5 star review of them.

Akbar P.

02/08/2011 12:00:00 SA

I am very pleased by Dominic's service. We had a kitchen sink leaking emergency on Saturday night. The next day on Superbowl Sunday I called Dominic. He was working on that day and came in at 5pm as he said he would. Fixed it and everything works great.

He is very professional and takes care of his Clients. He backs his work - so if something goes wrong again you can call him back.

I recommend him highly for all your plumbing work.

Michelle H.

9/21/2013

OUTSTANDING customer service, reliable, on time and reasonable pricing. I've been using MSK (Dominic) for 3 years now and I've received the same 5+ Star rating. From my clogged toilets and sinks, garbage disposal explosions that he came the same day to fix, to a leak in my shower. Most of all he and Kelly are honest always tries for the most economical solution first vs. just putting in the expensive solution. You can't go wrong with this team. Thanks MSK!

Blueleaf K.

01/07/2013 12:00:00 SA

We have an old house in Berkeley hills and the shower drain had been slow for quite a while. After having a chain company that I won't name here fix it for a high fee, the drain clogged up again just after their 30 day warranty ran out! I found MSK on yelp based on their great reviews. They returned my call right away and two guys came over on a Saturday afternoon to unclog the drain. They pulled out a huge hair ball from the drain that was not bothered by the other company. One of the guys said, Wow, I thought that was a small animal!

Laura C.

09/06/2016 12:00:00 SA

Dominic is truly amazing. They kept us informed as to the time of arrival, as a previous job ran over. He stayed late, as ours was more complicated (and messy) than expected, cleaned up, made sure we were completely aware of what he did and what will still need to be done. He still has two more calls tonight - and it's 7:20 pm. And his van was broken into earlier in the day. Yet through it all he was so nice, so polite, just really really great. Yelp needs more stars for this guy.

John J.

2/15/2013

I highly recommend Dominic for your plumbing needs. He came out to my place on the same day, but had to special order the drain for my sink. He was able to work around my schedule in order to come back and complete the job.

After replacing the drain (he only charged at cost for the part), we realized that the clog was farther in. He removed a clogged piece of plastic and snaked the drain as well. All done in 1 hour, with very reasonable service rates.

He is an experienced plumber who:

1) Speaks Enlish
2) Accepts Credit Cards
3) Has someone (his wife) to answer the phone and schedule the appointments, when most plumbers won't call you back if you leave a voice mail.
4) Acts completely professionally
5) Arrives on time
6) Doesn't try to rip you off

What more could you ask for?

Brandon B.

5/25/2011

Dominick did a great job figuring out where my leak was coming from in my shower / tub. I was ready to rip out tile to get to the leak, and within 20 minutes he figured out where the issue was, and had it fixed. ( I guess I should not have waited a year to have this fixed as I was sure it was going to be $$$. He also fixed a secondary leak in my second bathroom where water was leaking from the hot and cold knobs in about 5 minutes.

He was on time, very knowledgeable, friendly, and cost effective. I would recommend him for any plumbing jobs.

Fred B.

8/15/2019

No, Dominic, I paid you to solve my problem, which I told you up front was water backing up into my kitchen sink when my washing machine tub drained. How you went about it was up to you. If you misdiagnosed what the problem was, that's on you. Also, you told me you charge a flat fee for clearing drains, so whatever you had to do should have been included.

And there was no upgrade needed, no code problem--I just needed the drain cleared. I hired another plumber, who snaked the drain from the roof and cleared it immediately. I would hire Pacific Drain again in a heartbeat.

Your response also doesn't explain why you missed multiple appointments and failed to respond to multiple emails and phone calls.

Again, stay away from MSK Plumbing.

Donna N.

10/22/2014

MSK came out today and got the job done! I am definitely using them for future needs. Friendly, on time and new exactly what to do and did it quickly at the price that was quoted. What more could you ask for?

Kacee B.

3/26/2012

I contacted them after reading and seeing the stars rated here on Yelp. Wanted to know if they could come out to give me free estimates on a couple of things I need to do, which are pretty major jobs (gas pipe for gas stove and shower for a current tub that doesn't have the shower capability; it's only running/working tub). Left a msg and when someone called me back, I was told they don't give free estimates. I was told that they don't give free estimates. I thanked them and now I am writing this review so you are aware.

They were really nice and professional. The owner called me and explained why they had to charge for their time in providing estimates, etc, which I understand and respect. This review here is informational so you would know before calling and requesting them to come out for the job. This review is not a reflection of their work or services since I didn't have a chance to experience.

Jessica G.

7/18/2014

Easy to book an appt, stuck to their estimated cost, nice guys, and did a great job fixing the dishwasher hookup to the kitchen sink. Guaranteed work, too, which is extra peace of mind.

Jessie L.

06/03/2011 12:00:00 SA

Dominic and his brother Julian were really great plumbers. I had a leaky faucet and 10 years + old garbage disposal that went dead.. to put it lightly..my rental unit needs some love.. Dominic came at a convenient time for me and did a fast and affordable job. I appreciated that he wasn't trying to sell me anything that I didn't need and he said he would come back if anything went wrong (which it hasn't). I could tell that these guys were good, honest and hard working people. I would highly recommend their services to anyone.

Scott A.

10/04/2010 12:00:00 SA

My disposal and sink were clogged. I called Dominic @ MSK who came early the next day. He was professional, polite, and on time. He fixed the clog quickly and then turned his attention to a second problem in the kitchen sink: very low water pressure/flow coming out of the faucet. I expected it to be related to old pipes, but within minutes Dominic figured out the issue was in a small screen in the head of the faucet. He cleaned it out and showed me how to do it myself if the problem happened again. Terrific! And all for a great low price. As others have said before, I would call him again in a second if I have a problem. Highly recommended!

Alfredo C.

4/15/2013

This guy is really great! We had a clogged up drain in the kitchen and Dominic came by to clean it out. He was very courteous and knowledgeable. After trying various tactics to get at the clog he was finally able to get it cleaned out.

This was a really great experience for me and I'm thrilled that my drain is cleaned out.

Price is beyond reasonable. If you have any plumbing issues, I'm sure he will not let you down.

Logan J.

10/26/2021

We had a great experience with Kelly. He came on time and was very communicative, polite and efficient. He not only assessed and fixed our toilet problem and saved us some money where he could, he also pointed out a different problem that we were having with our sink and fixed that on the very cheap, too.

We feel well taken care of! Not the kind of plumber who goes out of his way to charge more, but someone who wants to get the job well done and leave a customer happy. And we are very happy.

Jabulile D.

8/18/2012

I will only use MSK for my plumbing needs - my crazy roommate suspected our water was poisoned and unfit to drink or bathe in due to teeny, tiny black specs only she could see. She sublets from me so I felt bound to address her concerns even though I was fairly sure she was coo coo for coconuts (she has since been asked to leave our lovely home).

Dominic came out on a Sunday, checked everything including the water heater. No specs to be found - no surprise there! BUT he did find the water heaters vent was completely disconnected and allowing carbon monoxide to free flow into the house.

Yikes!

Not only did he run to the store to buy the stuff he needed to replace and fix it, he came back later that day because he had concerns that the sealer he used wasn't up to snuff and purchased a higher grade to reapply right then and there. What?! Are you kidding?!?
This guy is amazing. Professional, quiet, quick and like I said before, my dog loves him. He also didn't charge me extra to come on a Sunday to deal with craziness, his pricing is extremely reasonable. This guy rocks.

Anthony M.

9/23/2013

I contacted MSK because of all the positive feedbacks online. After calling them a few times (they're a busy outfit so not surprising I have to go through a few back-and-forth in fixing the time and date; they must be receiving so many calls every day), I got the appointment and everything from thereon is just PERFECT. Dominic gave me an estimate of 2 hours work. He came and fixed everything in 1.5 hours AND, with the spare time, fixed something else in my bathroom. NO EXTRA CHARGE!!! I insisted, he said no. So I gave him a small gratuity fee. Happy people all around!
Highly recommnended.

Debra D.

10/30/2011

What a great experience. Not for him because he had to unplug my toilet. But for me, I couldn't be more happy about his service. A great guy, hard worker and provides just good old fashioned service at a very reasonable cost. Thank you Dominic.
DD

Don E.

08/07/2015 12:00:00 SA

The work done by Dominic was done professionally and in a timely manner and a reasonable rate, very happy with the results, what I am not happy about is the company asking me to remove my bad rating because it brings down their overall rating, the answer for that is return phone calls plain and simple

Linda B.

09/10/2013 12:00:00 SA

I had MSK plumbing come and unclog my sink. They called to let me know they were on their way from their last job. Came in and got to work....within about 10 minutes the clog was clear. The are professional and courteous. Prices are fabulous. I will call them anytime I need a plumber.

Jor-El K.

08/02/2011 12:00:00 SA

Dominic and his team were great. Mother Nature decided to pummel them with heavy rain on the first day of the job responding to a sewage backup affecting the rearmost unit of my triplex, which was over 150' from the street and the city main sewer line. They took it in stride and kept me informed of my options throughout the job even when it looked like the job might take longer than initially anticipated owing to some misinformation from the previous owner about the layout of the sewer lines on the property. They contracted out the camera to scope out the line and discovered a blockage very close to the street, possibly caused by the roots of a very large tree, but impossible to see clearly because of the murky sewage water. Options were to break ground and attempt to install a 2nd cleanout nearer the street behind the front unit, and then attack the blockage, or to bring in a trenchless expert. His expert recommendation to go with the first option got the job done and saved me the unnecessary expense of installing trenchless from the city main to the triplex. I can think of several other reasons to recommend this team, but a can-do, professional attitude about the work, and their perseverance despite a number of obstacles the cropped up are plenty to start with. They'll be keeping my patronage.

Carlos C.

04/01/2011 12:00:00 SA

One call, he showed up, slipped booties over his shoes and went to work. He was fast, courteous and very knowledgeable. Definitely recommend him to others.

Patty C.

09/02/2011 12:00:00 SA

I needed a plumber on a Saturday morning when my washing machine dumped its contents onto the floor. I found Dominic on Yelp, he came within an hour, and over the course of 2 hours cleaned out every drain in the house, only to find out that the main drain was blocked, and he didn't have the equipment to clear it. After all that, he charged me for just a $65 service call and referred me to another reputable plumber (who was able to clear out the line the next day for a very reasonable price). I highly recommend Dominic - he was extremely diligent about trying to fix the problem.

Dr S.

08/04/2011 12:00:00 SA

Excellent. He not only called me right back, he showed up when he said he would (early actually). He was pleasant to talk to and the price was extremely reasonable. I would totally recommend msk without hesitation.

Dan M.

12/29/2014

Again I find myself writing a review for a Service oriented business which is not common for me but I just HAVE to write one for M.S.K Plumbing. I've had issues with my toilets as the water seemed to be draining consistently and would not consistently refill either. These guys are open 7 days a week which is insane since I feel must shops are closed at least Sunday. Was able to leave a message for a potential appointment and received a callback within the hour to schedule my apt. I am always skeptical about services ripping me off but knew that this problem had to be fixed.

These guys called to let me know they were running ahead of schedule and asked if it was ok for them to show up a bit earlier. They again called to keep me aware of status which I appreciated as I know I hate waiting for people and always being uncertain when they will show up. They came up to do an assessment and prior to stepping into the house he put a sleeve on over his shoes to make sure the floor was not dirty. I found this pretty surprising and considerate... I know its minor but it was thoughtful. He was very transparent on the potential costs and explained what it all entailed for labor and parts. After assessing the situation he grabbed parts and went to work. They were quick, pleasant, and full of knowledge on what I should be looking for in the potential issue. This company is a legit group of folks who are making an honest living and putting in all of their energy to make this company work. It is company like these that deserve the nod and the opportunity to grow and I could not be happier that I gave them a call. At the end of the fixing, they even told me that it was not as bad of an issue as they had identified and cut the price down from what they had originally quoted... which again shows that honesty. They stand by their work and guarantee is and were extremely professional.

Do not hesitate to give these guys a call as you will not be disappointed. This is a true little shop that has got the entire business model set straight.

Joy G.

3/31/2014

Dominic is the real deal. He has the right equipment to get the job done, and he even cleans up after himself. :) I am very pleased with the work that he did for me and my family, and YES I will be calling him again if we ever have a plumbing problem.

Annie H.

7/14/2016

Dominic was very professional and I was very happy with his work. He was running a bit behind schedule but gave us a courtesy call to let us know when he was arriving. We had a leaky toilet and he replaced the wax seal. He was very efficient and even cleaned up the mess that was left by the leak! Great guy, great work.

Margaret C.

12/30/2010

Dominic easily deserves 5 stars. In an age where many businesses neglect customer service, he does not. Yes he is clean, conscientious and fast (both in getting to our home in the evening and getting finished with the job); yes, he is kind, personable and honest; yes, he will quote you a fair price (actually ours was less than two other Yelp plumbers that we called), but above all this he will come back if necessary and work with you in a gracious and consistent manner.
Our pipes were literally 98 years old and when we called him to snake them. He was there the same night, and when he found what could only be described as a gaping hole in the pipes (far into the lath and plaster wall) he returned after securing the needed parts and finished the job capably.

we will use him again, but probably won't have to anytime soon since he is so good.

Mitch H.

3/24/2014

Between the house and the coffee shop we used to own, and the remodel work we did at both, I have used a LOT of plumbers, electricians, etc.

MSK Plumbing/Dominic is at the top of the list. I've used him more than once. He is on time, works quickly, is polite, communicates well about what he will do, what may or may not work, etc. He doesn't try to get you to do work that you don't need to to, but at the same time lets you know about things you can do if something becomes more of a regular problem. The people he has hired to help him seem great as well. He also cleans up well afterward.

All of that and the price he charges is fair and reasonable.

Definitely the company to call.

Matt F.

5/15/2010

I took advantage of the $99 drain special to have my kitchen sink drain unclogged. Dominic was very professional, only swearing once when the snake went the wrong way for the fifth time. Not his fault, though: a bend was glued onto the pipe when the sink was plumbed. He showed up an hour after I called, and had my drain clean in about another half hour. Wore the booties people have mentioned. The work came with a 30 day guarantee, and I'd call him again in a heartbeat.

Cortne B.

6/20/2014

It's Friday at 5:30pm and my husband just gives me the dreaded news that everything is clogged up. I immediately look on yelp and see several highly rated plumbers. I choose Oakland since it's local. I call and get a voicemail so I leave a message. A few minutes later I get a call back and the nice lady asks me some questions and says she will check if her guy can do the job. She calls back again very soon and yay he can be there in 10 minutes. Dominic was knowledgable, professional and efficient. Basically he saved us from a crappy weekend. Literally our pipes were clogged and if we keep flushing it would keep coming our the side of the house. Yuck.

We will definitely be using them again hopefully it will be years from now.

So grateful he squeezed in a last minute job on a Friday evening.

Jason B.

3/19/2011

Dominic is awesome.. I called him on a Sunday to put in a new kitchen faucet for me and fix the leak. He gave me an accurate ETA and was able to come out a couple hours later even with 2 jobs before mine.

Honest, hard working, knowledgeable and for real. he'll get the job done and make sure it's done right.

mention yelp & he'll take $15 off.

Janet K.

4/27/2012

I've never entered a Yelp review, then again I've never had a 'perfect' plumber either. I own a small apartment building and had a major sewer backup. Upstairs was flushing and it was coming up the toilet and shower downstairs - yuck.
Dominic returned my call within half an hour and said he would come in his lunch break (he was on another job). Showed up on time and had the problem fixed quickly.

As he was leaving, the upstairs tenant tells me her kitchen sink is draining very slowly. Dom had to leave but said he would be back the next day - but late. He came at 7pm, fixed the sink and said there was No Charge. I've have never had to fight to pay someone - never. He finally agreed to a 'trip charge' of $29.

Dominic, you are amazing!

Sara W.

05/03/2011 12:00:00 SA

I have to echo the last two reviews - Dominique is awesome!

He just left my house and his card is on my refrigerator. He is everything that everyone says he is. Nice guy, thorough, hardworking, neat and goes the extra mile to give excellent customer service. It's nice to know who I will call next time I need a plumber.

Kim C.

12/07/2011 12:00:00 SA

Dominic is awesome. Two other plumbers could not clear my sewer line. One wanted to charge me $8000 to rip open the concrete. Dominic had the line cleared in less than 1 hour and charged me less than $200. He showed up on time. cleaned up afterwards and discussed a maintenance plan with me. An absolute answer to my prayers. I am a REALTOR and have dealt with many plumbing contractors, MKS Plumbing is the BEST!!!!

Omid N.

2/28/2020

Dominic came through during Super Bowl weekend to clear the house's backed up line. Very professional and easy to reach, despite his busy schedule. If you need a go-to plumber with no-none sense industry experience, can't go wrong with MSK Plumbing!

Anthony S.

6/22/2012

Newly purchased house and I called Dominic because my upstairs bathtub was clogged. Came same day and instantly noticed the stopper is new style stopper and it stops half way. He pushed it down hard and it opened up. He came all the way to the house and said no charge because he really didnt do anything. If you want an honest plumber that won't take advantage of your lack of knowledge in plumbing, he is definitely your guy. Will defintely use him again when the time comes.

Eileen V.

5/29/2011

Holiday weekend, backed up sink.
I tried the snake from tool lending library. Couldn't fix. Frustrated.
Left messages with several Yelp-ly recommended plumbers, cause I JUST COULDN'T TAKE IT ANYMORE.
Dominic was only one to call back.
My doorbell rang 30 minutes later. I opened up to see two big guys, bowing deeply. (Oh. They are just putting on their house booties.)

Fixed the sink, right quick. Gave me pointers on fixing the problem in the future. Good guy.

Greg A.

9/18/2012

Wow, after reading all these 5 star reviews I thought this was the guy to call. Well, we did call. 3 times we called and also emailed over a two week period and NEVER GOT A RESPONSE. To bad for him becasue we are having our house completely repiped as I write this. 22,000 dollar job he lost.

3/11/14 I'm updating this to verify that I don't leave bad reviews just leave bad reviews. I did in fact call MSK Plumbing 3 times and never received a call back.
And MSK Plumbing did lose a 22k re-pipe job.

Patricia S.

04/01/2017 12:00:00 SA

I had used Dominic before and even though I had a
lower estimate, I thought I give Dominic the job if he matched the lower estimate. He agreed. Just as Jane D said, delays, didn't bring tool, more delay. Sorry to say, I can't recommend MSK.

Lily C.

09/02/2011 12:00:00 SA

We had two leaky Toto toilets. He responded to our call right away, went to buy the special Toto fill valves ( twice) , the first ones Rubentsein supply company (San Pablo, Oakland) sold him were the wrong ones. In other words, he had to come by twice to replace the fill vales He was honest , took the time to explain things and was very pleasant . He gave us a two for one discount since we had two toilets fixed at the same time, and his fee was reasonable. I agree with other people who had written reviews for MSK Plumbing. We will definitely call him for any future plumbing services, and refer him to all my friends.

Andrea B.

6/20/2011

WOW! Dominic and Julian were AMAZING. Seriously, if you need a plumber look no further, pick up your phone and call them now.

I live in an old house, and pretty much everything that they got started on became bigger and bigger. I felt horrible, clueless of the condition of our homes pipes. From changing a toilet seat to installing new facets, then snaking a drain everything was done excellently. Though the work ended up being more complicated than we anticipated Dominic didn't jack up the cost, instead showed a true commitment to getting the job done!

Dominic THANK YOU.

Laurie H.

9/28/2014

What is it about Sundays and plumbing problems? Seriously we can't catch a break. You'd think four bathrooms on three floors is awesome. And normally it is. Until it isn't. Three weeks ago on Sunday the toilet on the main level backed up when the upstairs shower was being used. Water everywhere...but at least contained to the bathroom. Called Dominic, he came out within a few hours, and pumped out the internal house pipes and we were good to go. Today, I looked into the toilet of the basement level and noticed very little water...so I flushed and it tried to fill up too much but stopped. Let hubby know and he went and checked and must have flushed again as a check and then it backed up and sewage backed up through the shower in that bathroom. So it was a mainline problem. Called Dominic and he was here within about 2 1/2 hours. The mainline had roots that had been growing in it for years, so he cut through them all the way to the city main trunk line that sits all the way at the back of our property. All is now well again - and as usual, his rate was very reasonable.

I've said before, but it's worth repeating - don't hesitate to call MSK. You won't regret it!

Brad F.

3/17/2012

Had a nasty hair clog in my shower/tub drain and called these guys up after someone else wanted $1400 bucks to replace 8 feet of drain pipe for a hair clog. Dominic is friendly and professional , guarantees his work, and doesn't over-charge you to run a snake through your drain. Would certainly use again. Very highly recommended.

James B.

5/19/2010

Dominic took care of a clogged garbage disposal as well as when a pipe burst on the front lawn. It feels great to have a plumber you can trust!

Mel S.

7/16/2018

Used MSK a few years back and received great service. Recommended to my Dad for an issue he was having and he was pleased as well. I recently had an issue with my refrigerator line so naturally called MSK because of my past experience. They called back and said it's not something they normally handle but would be happy to help. How's that for service? While I didn't use them this time because I needed someone right away, I did want to leave a review because I failed to before. They're really great and provide excellent service.

Mosa L.

02/11/2013 12:00:00 SA

Amazing customer service! Fair price!

Wow! Horrible smell coming from my bathtub. Called after 8pm on a Sunday night. Got a call back within 15 minutes and Dominic was out the next day! Really spent a substantial amount of time trying to diagnose the problem, and then charged me $100 less to snake the line than my landlady said she had paid another plumber some years ago.

When we weren't sure that the smell was gone after the snaking, he went out to the hardware store and purchased the part to fix my toilet, too, AT NO EXTRA CHARGE! He seemed to genuinely care about solving the problem and was nice to my kid and my cats.

N L.

6/26/2011

Dominic was very professional. We called him on a Sunday morning when our downstairs tub and toilet overflowed. He said he had a job nearby and he could squeeze us in. He gave us a time frame so we would have an idea when we could expect him. He also said he would call us when he was on his way. He called in that time frame and said he was on his way. He arrived shortly after that.

He cleared our drain and pulled up a lot of roots. I suggested that I could have him come out at regular intervals (once/twice a year?) and keep it clear. He said let's just wait and see because if you rooter the drain too much it could wear down the drain line. I really felt like he wanted to do what was best for our drain, not his pocketbook. A big plus in my book.

I've been in the construction industry for 20 years and Dominic rises up above the masses to stand out as a true professional.

I would recommend him to anyone that needs his services.

Marc R.

1/29/2012

My kitchen sink began leaking about a week ago. I called MSK and spoke with Dominic on the phone for a next day appointment. Dominic was available and he even called me on his way to the house. My plumber issue was a quick fix. Dominic came to the rescue and fixed my kitchen leak in a jiffy. Thanks again!
Oh and we live in Oakland...

Jan N.

12/26/2010

Dominic was terrific. He came on a Sunday and was able to get here even earlier than he had estimated.
Once he arrived (with shoe covers to protect my floors), he quickly determined the problem and fixed it. No fuss, no muss. I'd hire him again anytime.

Happy Y.

11/16/2015

These are full five stars I owe Dominic and Kelly long time ago, I wish I can give them ten stars if Yelp allows me to.

We had a severe clogged up at clean out last year. All waste water stopped draining out and backed to the whole piping system. Contacted Kelly and was scheduled the earliest possible time to repair it. Dominic came on time in the dark, found the place where it was not functioning in matter of seconds, and started the correction work, just in a minute or two, he got it back to work as normal.

He is a truly great guy in his profession, I should say expert, also was a polite, nice, warm-hearted, admirable young man. The charge was very fair and reasonable, I was thinking I would be paying more than the charged amount.

Honest and trustworthy business, I will call them again without any hesitation if there is any plumbing or drainage matters.

Highly recommended!

Already introduced them to my circle of friends and social networking groups.

Cherish J.

09/08/2011 12:00:00 SA

Approximately one month ago, I needed a plumber and I called Dominic after reading all the great reviews on Yelp. Dominic wasn't able to come out for two days because of an injury, so I had to go to another plumber.

This week, my toilet was leaking and I wanted to try Dominic again. I called Tuesday morning, and left a message. A couple hours later, I called back and he answered and apologized for not calling back but he was on an emergency call. However, we scheduled an appointment for Weds at 5:00pm. Weds 3:00 comes and he calls and says he cannot make it because he is still on an emergency job. He says he will call me Thursday to tell me what time he will be coming by...on Thursday. Well its Thursday and its 2:00 and I still haven't heard from him. I had to call another plumber.

Apparently Dominic is highly rated, so much that he can't make it to all of his appointments. Time to hire some help or stand to lose a lot of business.

UPDATE: Dominic called an apologized, and stated he had every intention on coming by. He sounds like a great plumber, you may just have to be VERY flexible with your time.

M P.

07/09/2011 12:00:00 SA

Found MSK Plumbing through Yelp. Called MSK around 8pm after finding my kitchen sink completely full and clogged. I live in the city of Oakland and Dominic literally showed up within 40minutes of hanging up the phone with him. He was very professional and I felt extremely comfortable letting him into my house with my family present. It took him 10 minutes to unclog my drain and shortly after was finished and left. I will definitely call him again and highly recommended him to all friends, family, and yelpers!!

Susan C.

4/17/2012

Dominic called to ask if he could come by early for our appointment. Never had a plumber do that before. They opened the blockage using a water pressure machine and explained that baby wipes cannot be flushed even if they say flushable on the package. Speedy, professional and reasonably priced sevices.

T. B.

07/09/2013 12:00:00 SA

amazing! prompt, polite, dependable. that's just for starters. I've used them twice in 6 months, once at my mothers house on broadway ter. and once at mine. they give you a arrival time and they're there 5 minutes early. every other company gives a 4 hour window. i would give more stars if i could. thank you. hopefully other service providers will follow your lead.

Jamie O.

09/01/2019 12:00:00 SA

This man's license has been revoked by CA state contractor agency.

I used Yelp to contact Dominic and use his services. I trusted Yelp.

Handed him a lot of money. He started work and then disappeared. Had screaming fit which made me afraid. I called the police for help afterward. Something is very wrong with this man, some kind of personal problem.

I looked up his license. License revoked. No bond. No insurance.

Shame on Yelp for not regulating contractors. Please change your review system.

C. G.

01/10/2010 12:00:00 SA

I've used MSK Plumbing twice over a period of a year, both times over a weekend for emergency work on clogged drains. Both times, Dominic returned my call within minutes, he made time for my job between already scheduled appts. -- he even arrived early! -- and he finished the job that very day without overtime or weekend charges! The last he was at my home, he cleared out the sewer line and main line (water was backing up in the toilet and shower)! The toilet was located in a very small, cramped space and had been affixed to the cement slab with incredibly heavy-duty adhesive (not commonly used to seal toilet bases). Dominic solved the problem quickly and professionally. He was extremely cognizant of keeping the space clean (he wears booties!) and he was very competent with problem-solving this 120 year-old's house plumbing problems! On top of the quality work, Dominic is very reasonably priced. He is upfront with his costs and he keeps his word (see warranty promise!). He is my only call for future plumbing problems. I HIGHLY recommend him!!

Dexter D.

07/02/2014 12:00:00 SA

A couple of years ago, our drains were clogged. I prefer to work with smaller vendors rather than the big boys who pass on their advertising and franchise fees onto all of their customers. I chose a local plumber through yelp reviews but they were booked up and unable to help us. They referred us to MSK. Unfortunately when I called MSK, they were also booked up and wouldn't be able to make it for a couple of days. No bueno! The funny thing is that when I asked them for a referral, they referred me back to the guy who referred them. We ended up calling a third company who came out and took care of the problem.

Fast forward to two weeks ago and the drains were running slow again. We've been in this house over 20 years and this happens every other year or so. Some guys have come out and run their snakes from the roof vent down, from the washer drain out and one ambitious guy suggested we install a clean-out to facilitate future efforts.

This time we called MSK and Kelly said that the plumber was out on a big job and that they were taking Tuesday off, could we wait until Wednesday? Not being a fan of showering in a tub full of water, we said no. Kelly said that she would call the plumber and see if he could see us after his last job. He replied yes and would try to get out at around 7pm. The bad news is that his last job ran long and he ended up calling our house at 9pm and said that he was on his way from Berkeley if we still wanted him to show up. YES PLEASE!

Dominic arrived at 10pm, listened to the description of the problem and got right on it. Poor guy, working by himself in the dark on the muddy side of our house, it took almost 2 hours to get it cleared out to HIS satisfaction. OMG! How much are we going to end up paying in overtime? Not a penny. Kelly had quoted a flat rate and he stood by it. No attitude either.

The following week, while doing a load of laundry, I noticed that the wash drain was running extremely slow. I called Kelly again and we scheduled Dominic for two days later. He ran his electric snake through the wash-out. It took maybe 45 minutes before he was satisfied. Total charge? $39.50 for showing up. I felt this was way beyond fair. On the first call, I asked for a wash-out snake and he had already done this. It was my fault that I didn't tell him about the second wash-out. And while Dominic was working, we discussed my wash-out in the yard. He told me that one of the reasons that we needed service every few years was that the plumber who had installed the wash-out had installed a 3 wash-out onto a 4 pipe. There was no way to insert the proper size cutter into the pipe to get fully cleaned.

I also asked Dominic if he thought I should schedule another appointment to have him run a video camera down the pipe. He replied that it would make better sense to wait until the next blockage and then when we called, inform Kelly that we needed the camera so we wouldn't have to pay for an extra trip.

This is good business and good looking out for the customer. Something that many businesses should learn from this humble, hardworking family.

Good job Dominic and Kelly!

M. A.

04/11/2013 12:00:00 SA

Just great: Dominic came the same day I called, came on time (and after hours!), and did a great job -- was courteous, nice, cleaned up after himself.

Moreover -- I have had 2 plumbers try to charge $400-500 for a $75 garbage disposal, all the while telling me how expensive these are (prices these day....). MSK even suggested I could buy one myself.

It is a joy to see a person do a great job. I will definitely call him back.

Lois L.

4/20/2015

I recommend MSK Plumbing for several reasons. Here are a few:

First - same-day service to address a stinky situation was awesome! Whether it was because it was a slow day or because they are that efficient, I'll not question, but just be grateful.
Second - Dominic was on time
Third - Dominic and assistant's detective work was superb - solving the mystery (including an intricate french drain system for run-off and rainwater and a not-quite-up-to-code sewer lateral get up) in a short amount of time.
Fourth - he was very patient with me as I continued to pop out of the house to see how things were going.
Fifth - charging what I was quoted, even though it was a little outside of a standard job (what with the required detecting)
Sixth - he was very clear on what the issue was, how it was fixed, and clearly described the picture of our non-standard sewer lateral set up, which gives us an idea of what we are in for when we need to replace it down the road.

Thanks for the excellent service!

Martin R.

4/30/2016

Called for a clog and he showed up same day and kept in contact via phone. He showed up on time. He was very polite and used booties to keep the floor clean. He fixed the issue and will call again if needed. We used his services at another home a few years ago and he was the first person we called. Thanks Dominic.

Jude B.

5/22/2016

It's not easy, I discovered, to find a plumber to come out late on a Sunday evening when a pipe has burst. Dominic came as soon as he had finished another job. He had all the parts and he fixed the problem quickly and professionally. The MSK rep who was my first contact on the phone was also fast, helpful and responsive. I won't say it was cheap, but I will say it was money well spent to solve the problem. Next time (and there always is one), MSK will be my first call.

Jack S.

08/09/2013 12:00:00 SA

Dominic came over to work on a plugged sewerage line. Our situation was tough, as my wife had relatives visiting and I was about to go out of town. Dominic came over on very short notice, fixed the problem quickly, and charged a fair price. We had the same issue a second time and Dominic also handled that quickly and smoothly. Our third job with Dominic was for a sewer pump that was not working. Turns out there was an inline breaker that had tripped, which Dominic reset, and he did not charge us for his time. Overall, Dominic is a hard working, honest and pleasant guy to work with, and somebody you can trust. Highly recommended.

Sebastian S.

1/17/2015

Dominic is a master craftsman and true professional. He's got the right gear and knows how to fix difficult plumbing issues. I've had to get my main sewer line snaked at least once a year for 5 years and Dominic came around today to clear the line, then he finally scoped the issue with a pipe camera and figured out exactly where a break was, near the sidewalk. I can now finally fix the problem permanently.

I called yesterday and his assistant returned my call within an hour and set me up for today. She called again today around the scheduled time, and let me know he was running 30 minutes behind.

Fantastic service and great follow-through. Thanks Dominic!

Brian H.

9/26/2013

We've used Dominic twice now, and both times we got same day service (and he came early). Kelly is great on the phones and at coordinating appointments. I highly recommend using MSK - quick, great work product, affordable.

Keith _.

5/17/2011

Yep, another Dominic is awesome vote here. Hard working, honest & reasonable rates. Really nice guy. Am stoked to know about him

Mieko Y.

1/17/2016

My toilet stopped flushing. I gave it the good ol' college try with the following things over 24 hours:
1) A mighty plunging effort
2) Baking soda and vinegar overnight followed by more Herculean plunging efforts (an idea I got from the internet, but Dominic said he's never seen that work)
3) Amateur hour with an auger that I bought at the hardware store. I think the auger broke, I got a workout, and learned that it isn't as easy as Youtube says it is.

None of the above worked, so I called a few plumbers who are open on Sundays. MSK called me back immediately after I left a voicemail (they were the only ones who called back) and sent Dominic out a few hours later. He was very professional and clean. We never got to see what it was, but he could tell there was some sort of hard plastic obstruction that he had to break up. He offered to write down the brand of his auger, but after seeing how much work it was to get things flowing again, I'm not gonna mess around with trying to do that myself in the future! He did a few tests with TP to really make sure the blockage was gone before leaving.

Being able to drink as much as I want and not having to go to the store for my bodily functions: priceless.

I just saved MSK as a contact in my phone. I'll definitely be calling them again for any plumbing needs!

Ken B.

01/11/2013 12:00:00 SA

Dominick Gomez of MSK Plumbing in Oakland is a skilled, honest plumber who has done great work for us on several occasions. He is highly recommended. Ken B

Laura S.

1/30/2016

I had a great experience with MSK plumbing. We had called in another plumber that wasn't able to help us with our dishwasher clog issue. MSK were very accommidating with time, their plumber came at 7 at night because that when I got off work. He fixed the problem within 10 minutes and gave us a great deal because it wasn't as complicated as we all had thought it might be. He was friendly and professional. I would definitely use them again in the future. Thank you MSK plumbing!

Yan l.

12/05/2010 12:00:00 SA

We called Dominic Sunday night with a clogged toilet/bathtub. He came by in 30 minutes and started working right away in the rain. He tried from both outside the house from the cleanout and inside the house from the toilet hole. But could not get through. He was honest about the problem and told me that was something he does not do and gave me another guy's number. We were pretty happy with Dominic . I will definitely call him again if next time something comes up.
Thank you, Dominic!

Marya S.

08/11/2015 12:00:00 SA

We had a fantastic experience with Dominic & MSK Plumbing last night. Our garbage disposal died, so we called, expecting to not be able to get someone for at least a couple days. MSK Plumbing was able to come THE SAME DAY, AND we were given just an hour window, (between 7-8pm) of when to expect him, (so we didn't have to waste an entire day at home waiting around.)

The actual business owner: Dominic, showed up promptly at 7pm. He was personable, efficient, clearly knew his stuff, and it was evident he genuinely cares about running a good business. He even remembered us from a job he did for us 2 years ago.

I'll definitely be recommending him to all our friends and neighbors

Alex F.

8/23/2016

Excellent service!! Fixed the problem and did my sink at no additional cost, I will always use MSK.

Van W.

11/07/2010 12:00:00 SA

Dominic is great - friendly & professional! We suspected we had a blocked drain since last night and were having problems getting someone to show up on a weekend. Luckily for us, Dominic came within 45mins of us contacting him and was a consummate professional. The drain issue was a non-issue when he showed up and tried to duplicate the problem. He was thorough in ensuring that the drainage problem had resolved itself before he took off. He also didn't charge us a dime while providing some good tips. I told him he's going to be on my speed dial from now on!

Jim H.

5/19/2016

We had a backup into our kitchen sink and bathroom. I called MSK on Thursday and made an appointment for Friday in the evening. Kelly called me on Thursday evening and said that their plumber had finished his last call and could swing by our place and fix the drainage if that worked for us. Dominic showed up about 9 that night (he had been working since 9 that morning). He fixed the problem in short order in a fast, professional and courteous manner. I was really impressed that he came over and fixed our problem a 9 pm without charging any more than standard flat fee. The 30 day warranty is nice too. If you have a plumbing problem hire him, you won't be sorry!

Alex S.

04/06/2012 12:00:00 SA

Dominic came the same day we called to fix a repeat sewer clogging issue. It was under warranty within the 30 days from his initial visit Although he spent at least a couple of frustrating hours to have the clog finally pushed through (late in the day past 7pm)- it was free under his warranty assurance which was very nice. Another job well done! I tipped the men which was returned with much gratitude and thanked them for taking care of his customers. Keep up the good work!

Allan L.

02/09/2016 12:00:00 SA

I had a slow leak in the faucet over my tub. I called MSK Plumbing and Dominic came out the next day. He had to buy a new part, and that fixed the leak. However, the day after that a very loud rumbling sound developed when I turned on the faucet. Dominic made two additional visits to make everything work the way it was supposed to. (The first replacement part turned out to be faulty.) All the time, he was very reliable, and I was always kept informed if he was running late. There were no surprises with the cost of the repair; it was all as stated when I first called.

Highest marks to Dominic and MSK Plumbing!

Fair R.

7/28/2014

Heard the water running in the front yard on Sunday morning and after yelling at the kids discovered that the water something valve had a hole in it. Tried to fix it myself with chewing gum and rubber bands and amazingly, it didn't work. Dom came over and did a patch, on Sunday for 1/2 of what I was expecting to pay, then came back and fixed the whole thing.

Left everything perfectly clean, perfect customer service, yes, Yelp has a true rating for this guy!

Suzanne B.

11/03/2015 12:00:00 SA

This is the third time I have called Dominic to help me with plumbing issues. The last time he was here we agreed to have him come out every 12-18 months so I wouldn't have an emergency with a sewer lateral backed up with roots. While he was here I asked him to check the drain pipes in front of my house that drained two down spouts. He said he would have to come back another time since the water was backing up from what looked like dirt and rocks in the lines. When they really got into the ground and tried to find where the pipe drained down the hill they found that it wasn't attached to anything; it just ended in front of my foundation. So glad I asked them to check it out. After an entire day of working (until 9pm!!) the drain is working and I can relax about El Nino-- if it really does come this year. Kellie, Dominic's wife and the one who answers the phone, is as great a Dominic. We played phone tag a few times before connecting but it was worth the wait. During all of this one of Dominic and Kellie's friends was murdered in a robbery attempt in Oakland. Stuff happens to all of us that can interrupt our best intentions. So if you don't get a call back right away; call again and leave a good time to be reached! I would , and have, recommend Dominic and Kellie anytime. Thanks MSK!! Will see you in 12-18 months!!
Suzanne

David T.

04/03/2011 12:00:00 SA

Called Dominic on a Sat morning. Replied within one hour. Gave a very reasonable quote. Came out in the afternoon. Finished the job in good time. No drama. Great guy.

Gabriel Z.

1/17/2011

Dominic is AWESOME!
He quoted me a flat rate price (which was very reasonable for a professional coming out to my house) and even thought I called him at night and it ended up being a really big problem with the drainage that took him a couple of hours instead of a half hour he didn't charge me any extra.

First thing he did when he walked in was put on these booties to keep my flour clean, which I thought says a lot about his service (it's the little things that get me).

Over all a really great guy, self employed (so that you know you're not paying extra for him to share with his boss) and very professorial.

As a new homeowner I am definitely saving his card on my fridge in case I ever need a plummer again.

David F.

2/26/2014

Dominic and his company are great! When our sewer line backed up (on a weekend, naturally!), I checked out MSK Plumbing, read the great reviews, and called. Kelly rang me back within a couple of minutes, and Dominic came out on a Sunday afternoon. He was as great as all the other reviewers have said -- thoroughly professional, efficient, and really pleasant to talk to. MSK is a model of how a small local business should be!

Wes G.

1/18/2010

This is my second review of MSK Plumbing (in two months) and I'd just like to recommend Dominic again. Our kitchen sink became clogged last Sunday. With two small children, this is a potential disaster. I called Dominic and he came over within an hour and unclogged the line. Life saver. Thanks Dominic!

Rob K.

10/21/2015

Dominic has always been a straight shooter and solid plumber. He'll jump right into the crawl space and figure things out. I appreciate how he gives you his honest take on the situation -- he once cautioned us away from messing with one particular pipe because he said it would lead to a bigger situation to fix. Nice!

Liel R.

10/25/2012

Ive been wanting to write this review for a long time.

Several months ago I had a problem with my sump pump. I found MSK on yelp and decided to go with them based on other reviews. Everyone on yelp that gives them 5 stars is correct. I left MSK a message. Dominic Gomez the plumber, got in contact with me within the hour. We scheduled an appointment and he arrived on time. I had a very complicated situation with a sump pump located under my deck. Dominic identified the problem and worked several hours on resolving the issue. He managed to fix the problem and I have not had any issues with the sump pump since then. I have called him back twice for other plumbing related issues and each time he has demonstrated himself to be professional, friendly and knowledgeable. His rates are very competitive and fair. Its one of the few times I worked with a tradesman and didn't feel that I was being ripped off. I would recommend this plumber to anyone. If you have plumbing issues this is your guy.

Frederick N.

08/07/2014 12:00:00 SA

I've been dealing with Dom for a couple of years now, seems like I've found old fashion customer service with efficency. Did what he said he was going to do for what he said he was going to charge, showed up on time, no salesy upsell. Will use him again.

Doris L.

11/05/2014 12:00:00 SA

It's 10:20pm and Dominic just finish unclogging our pipe for us. He is always prompt, before he comes, he asks Kelly to call three times to let me know he's on his way. Charges are very reasonable! Whenever I had plumbing problems I always call him, he is by far the best plumber I have ever seen.

Dan P.

02/07/2018 12:00:00 SA

We have had such a terrible time with MSK plumbing. What was supposed to be a 1-day job is still incomplete after almost 3 months! He has come to our house many times but never completes the job due to not having the right tools, injuries, sickness or something else. Like another reviewer said, a lot of drama!

Right now they are ignoring my texts as I try to get them to finish the job. This has been the single worst experience with a contractor I have ever had. I feel scammed!

Don J.

12/08/2015 12:00:00 SA

Dominic and MSK Plumbing did a great job for us. We had a complex sewer blockage that required 3 trips to jet and remove and replace two sections. He worked there nights, including a Saturday night until 10PM to get it done. Kelly also did a fantastic job of keeping us informed as to when he would arrive etc. Thanks for all the hard work!

Paul M.

5/20/2019

I called MSK mid AM on a Sunday and left a message. Dominic called me back within 30 minutes and made an appointment. After finishing another job he called me to tell me he was on his way and was at my house 2.5 hrs after initially making the appointment. He fixed the clogged toilet problem and fully explained the details of why it happened and how to deal with it in the future. He also explained a simple fix to another related problem. The cost was very reasonable (esp. for a Sunday) and he was finished and gone in less than 45 minutes. He was prompt, professional, knowledgeable, honest and easy to work with. I highly recommend this service.

Elizabeth A.

06/05/2011 12:00:00 SA

Dominic and a partner came to unclog our bathtub drain. Because our pipes are old, he even checked with our downstairs neighbors to make sure the snaking didn't punch through.

They were friendly and competent.

We made our appointment the day before, and they were here on the dot. A half hour later, they were gone and our drain was clear.

monica e.

11/06/2010 12:00:00 SA

Dominic the plumber just left my house and I rushed to write this review. He was far more thorough than the rooter guy that worked on the same problem a couple of years ago. He figured out that my bathtub had an old school mechanical plug that had a long bar the reached down into the drain. He removed it because it was exacerbating the slow drain. Dominic was pleasant, professional, and fixed my backed up tub and toiled in a timely manner. He also has a 30 day guarantee for his work. Keeping MSK Plumbing in my address book!

Sarah W.

08/04/2011 12:00:00 SA

Outstanding service, reliability and price. I've called Dominic twice, and was very happy I'd chosen him both times. The first time was a backed up pipe on a holiday weekend. Dominic came out right away and stayed to finish the job, even though it was much harder than anticipated. It turns out my house has incredibly complicated plumbing, but Dominic stayed for hours until the problem was fixed, and charged me a very reasonable $185. When the sink was leaking a few weeks later, there was no question that I'd call Dominc, and he again fixed it quickly and cheaply.

If prompt, effective and affordable aren't enough for you, Dominic's also a really nice guy who cleans up after himself.

vinneb c.

6/24/2011

We called MSK Plumbing on a Saturday evening after attempts to snake a backed-up toilet with a rented power snake from the Home Depot. Unfortunately, the unit was not sufficient enough to do the job.

My wife then checked the internet and found MSK Plumbing on Yelp. After reading the positive reviews that other customers posted she was confident that MSK was the ideal business partner to work with. She then called MSK Plumbing and spoke directly to Dominic and she explained to him our dilemma. Dominic quoted us a flat-rate price that was very reasonable (my father in-law is on a fixed income) and assured us that that whatever it would take that he would fix the problem. Dominic was already working on a job and informed us that he was finishing-up and that he would be at my father in-law home in an hour, which gave us enough time to run out and get something to eat since we didn't have dinner yet. After Dominic arrived and assessed the problem he brought out the heavy-duty equipment and worked on the stubborn pipes for an hour and a half (Dominic actually ended-up unclogging two toilets that was backed-up).

We're impressed with MSK Plumbing service and Dominic's professionalism. Dominic gave us the facts and didn't try to mask the situation unlike other plumbing companies that I've dealt with in the past, which ended-up costing much more than what was originally estimated. Instead, Dominic told us how much it would cost us, what time he would be at my father in-law home, and what to expect, As a customer all I ask for are the FACTS and MSK Plumbing fulfilled my requirement.

Dominic, you're fantastic!

Christine M.

01/12/2015 12:00:00 SA

Had problems with my toilet and decided to try msk plumbing. They had great customer service and attended to my problem quickly! I will be using msk plumbing again for all my future plumbing needs.

Gabriela M.

11/23/2010

Just like everyone says, Dominic is the best. He is punctual, honest and fast! We just bought our home a year ago and we had a plumbing issue. We had no idea if this was going to be costly. Dominic came as promised and did his magic. It was inexpensive and he guarantees his work for 30 days. I think I just found our new plumber!

Thanks Dominic!

Kenbie L.

05/11/2010 12:00:00 SA

Had another clog at an income property we recently purchased. Called Dominic first to see if he can clear the clog before contacting our regular plumber. Because the drain were old metal rusted pipes Dominic was very careful using his tools. After 20 min. we asked Dominic to stopped because we were worried the old drain pipes would break. You can see the disappointment in Dominic as he obviously wanted to continue and clear the clog. Because he didn't clear it all he asked for was his gas money. We were very happy for his prompt and reliable service and gave him more than he asked.

Roy N.

10/14/2014

Drain was clogged. Needed t be snaked but also repositioning of pipes to prevent it occurring again. Neither was a big job and I asked them to fix both at same time so problem won't occur again and to save me money and them time for a second visit. I'know, I was asking for the moon! You guessed it, MSK only did the snaking, got their money same day, and after three more calls still haven't got a follow up on rest of job. Getting the easy quick buck seems to be their modus operandi, I'll try another plumber next time.

Beverly P.

11/05/2014 12:00:00 SA

MSK Plumbing (Owner, Dom Gomez) came out same day, when the sewer line between my house/street needed a clean out (apparently this tends to be needed periodically due to water-seeking tree roots). Despite having to schedule after normal working hours, MSK did not charge overtime or emergency-service prices. In fact, they offered a new customer discount. It was a nice surprise to find the base price was quite a bit less than the amount charged last time this was done at my house, about five years ago.
Regarding the time window for the appointment, the office person followed up by phone twice regarding Dom's estimated time of arrival due to a minor delay at another job. Very professional and just plain considerate. Explanations of the work and the process were clear and no-nonsense. No spinning about unseen, unrelated plumbing problems that end up adding to the estimate.
The owner Dom said he does all the work himself except answer the phones, preferring to keep all work to his standards. Based on what I experienced, MSK Plumbing 's standards are very high! Service, quality of work (routed the line three times just to be sure all roots were out) and professionalism ALL are top-notch.
I give MSK Plumbing 5 stars! Thanks, Dom!

Cyrus F.

04/10/2016 12:00:00 SA

Just hired Dom at a different residence. Again he arrived quickly (within an hour or so of my calling on Sunday evening.) Again, he wore the booties. Again, he was professional and solved the bathtub clog efficiently. He charged me a flat rate of $155. I paid by Square, and gave him some peanut butter cookies that my sister-in-law made. Well done, sir.

Jesse S.

4/13/2015

Cannot recommend Dominic and MSK Plumbing enough. We live in an older home and have numerous issues with everything plumbing. We initially called them up a few years ago when we were dealing with a bathroom sink that was constantly backing up. A very annoying problem as we only have one in the house. They cleared it up, replacing an old pipe that was previously poorly managed, and it's been five ever since. Just recently, I noticed my water heater was leaking and after realizing my brother and I could only worsen matters by trying to fix it on our own, we called up MSK again. Dom was able to come over in a couple days and right when he looked at it, told me what needed to be done. No wasting time, no upselling. He said we needed a new unit(which I was already anticipating before he got there), gave me a quote on one he recommended and used frequently on the spot, and he installed it later that day. No rescheduling a week to do it later, hidden fees, etc.. Done. On top of all this, while he was there we asked him if he wouldn't mind looking at our kitchen sink which occasionally makes a rattling sound. He couldn't get to it after the install because it was getting late so they called the day after to see if he could reschedule. He came over a couple days later, took the sink apart, went around to different shops with a piece he thought might need replacing. He couldn't find the right one(older sink), so he put everything back together and gave us some options as to what we could do. He spent a good 2-3 hours working on the problem. We were ready to cut him a check for his time when he told us he wasn't charging us. He said he wanted to look at it after he installed the water heater but didn't have time so he wasn't charging us. What!? We insisted on giving him a small tip which he reluctantly accepted.

Long review I know, but it had to be done. Honest, hard working, prompt, easy to communicate with. Working in the service industry myself I know quality when I see it. Cannot endorse MSK Plumbing enough.

carla c.

04/04/2010 12:00:00 SA

Same comments all the other 5-star reviews. Excellent in every way and will call him first next time.

Ann Y.

3/13/2012

We moved to Oaktown about two years ago, and this was our first time needing a plumber. I always check out yelp for reviews, but I never leave any reviews of my own. The service we received from MSK Plumbing was AMAZING and is definitely deserving of my first review!

Dominic provided us with A+ service from start to finish. I called on a Saturday and left a message. Within one hour of my call, Dominic had called me back and we had an appointment scheduled for Wednesday (this was NOT an emergency issue, so Wednesday was perfect!). We had a few issues for Dominic to investigate; a decrease in water pressure and a slow leak from the shower head and a laundry tub leak. Within 10min. of his arrival, Dominic had diagnosed the root causes of all of the problems. He was able to fix the shower within 50min. The laundry tub was a complete loss with multiple cracks in the basin (contributing to the leaky situation) and drain. We look forward to working with Dominic again to install our new laundry tub! Honestly, it feels great to find our local plumber!

Kristel S.

12/09/2010 12:00:00 SA

Call Dominic first! He answered right away, came by about an hour later, my pipes are clear (cue double entendre) and I'm a happy gal. :)

Dominic smiles just like his picture, has a great 30 day guarantee, is easy to talk to (nice when you have a stranger in your home), and even gave me a referral for some plumbing installation I'm looking at down the line. If I had to smell clogged drains and sewer gas all day I don't think I'd be as cheery as Dominic is! I would call him back in a heartbeat (unlike the other two plumbers I called that either didn't call back or called back complaining to a new customer about a bad day - what?!).

Grace H.

10/23/2010

Dominic was great! He came all the way out to my mother's place in Hayward faster than I expected and got her bathroom drains unclogged with a minimum of fuss and muss. So fast that I had to LOL when another plumber finally got around to calling me back while Dominic was near finishing up. I noticed the booties which was really great considering how anal she is about her carpets. Highly recommded!

Chris M.

4/30/2016

Dominic definitely earned 5 stars for the work he did on our master bathroom shower. Ever since it was installed 1 1/2 years ago the flow has been getting weaker and weaker, finally turning into barely more than a trickle. We tried numerous times to fix the problem, but with no success. I called MSK on a Friday morning, Dominic came out that afternoon and was able to diagnose and repair the problem, which was debris in the valve body. The next morning we had the best shower we'd ever had in that bathroom thanks to his repairs. It's easy to see why he has so many 5 star reviews.

Russel C.

12/05/2010 12:00:00 SA

Came by on a Sunday night about 45 minutes after I called him to bail me out of a toilet repair that I originally tried to do myself. Did a great job on it and even threw in a freebie fix on a sink with a loose drain. I'm definitely saving his contact info and will call him next time I need a plumber. Highly recommended, very professional, returns calls quickly, punctual, and does a great job.

Jennifer A.

9/20/2013

I called Dominic with MSK Plumbing with a silly issue of little water pressure in my Kitchen sink. I knew right away that he was someone I wanted to do business with when he walked me through a procedure (over the phone and free of charge) that could potentially fix the problem.

When that didn't work, he set up a time for later that same day to come to the house and take a look.

He fixed it!

I want to make a note of this, as goofy as it is....
I am a woman who sometimes is nervous about having men in to my house to fix things when my husband is not home. When Dominic arrived I was (for the time between him pulling up and introducing himself) a bit intimidated by his presence. Dominic is one solid looking guy. Then, he opened his mouth for the introduction and his professionalism and kindness warmed away any discomfort that I might have anticipated.

As much as I don't wish to have anything else go wrong with my plumbing, I DO look forward to hiring Dominic again. He will definitely be our go-to plumber. I highly recommend him.

Will M.

01/12/2015 12:00:00 SA

I've used MSK several times to fix various plumbing issues at my house. Each time has been great. Courteous and very helpful and professional. I fully trust them and they are my first and only phonecall whenever I need help with a plumbing issue.

Dominic is just great. Can't say enough good about him. He's a one-man (or really, one van) operation and the fact that he's got so many repeat customers and high ratings on Yelp just proves that he should be your first and only call too.

Chris R.

3/23/2012

If only there were more stars to give! We can't say enough great things about Dominic. Recently, one of our toilets started acting up by not flushing properly. We thought it was a simple issue since the toilet flushed sometimes. We almost didn't call Dominic. PHEW! Within minutes, Dominic assessed the problem and determined that we had a block in our main line (I may be confusing the terminology - but basically, our sewer pipe was blocked! Not good). Dominic spent a few hours hydrojetting the pipe to try to clear the clog, but nothing. We live on a private street and did not know where the sewer pipe started/ended so Dominic was working blind. Honestly, after a few hours I would have given up. Not Dominic, thankfully. It was late in the evening but he did not want to leave us with the problem. We were so impressed with his patience and committment. Once our neighbor came home and he received permission to hydrojet her sewer line and the problem was fixed! The clog was over 100 feet from our neighbor's sewer line. Who would have thought that?? We were incredibly relieved that we called Dominic. If we hadn't, we would have had a major issue with our sewer line backing up on the side of our house. THANK YOU DOMINIC!

susan e.

12/06/2009 12:00:00 SA

When my sewer started coming up in my shower, I knew I needed help! I called MSK and Dominic answered right away. He offered to come right out (this is a Saturday night) but I said come tomorrow. He arrived promptly and got the job done (roots in the pipes). He also looked at my sink when I said the water wasn't coming out of the faucet. Fixed it pronto with no extra charge. Great service!

Keri L.

03/01/2011 12:00:00 SA

I called Dominic after seeing he had the best rating here on Yelp, and I am glad I did! It wasn't an emergency, but for a leaking tub faucet. Old plumbing, and it should have been a straightforward washer replacement on the valve assembly fought him every step of the way. But he got it fixed! Thanks Dominic!

Megan L.

6/21/2015

I've used MSK plumbing five times now and after this last time, have to give Dominic and Kelly a shout out. Dominic got my hot water heater working at 9 p.m. last night (a Saturday night) after getting the call about 6 p.m. and having to go find parts for it. I was prepared to take a cold bucket shower after cleaning the house and working outside all day, but he saved the day. MSK is very responsive and reasonably priced; I highly recommend them and haven't used another plumber since the first time with them!

Scott B.

10/24/2016

We needed a drain/sewer clean out. I called three places on a Sunday, and MSK was the first to call back and schedule an appointment. Unfortunately a prior job ran long, and they later called to see if they could reschedule a day later... or else they offered to find someone else from another company to come help. I waited for these guys, based on Yelp reviews, and I and glad I did. Honest, hard working, friendly, cleaned up a mess they didn't make.

CS O.

9/25/2013

This review has been a long overdue because we've been using MSK Plumbing for several years now.
I am very happy to see that MSK Plumbing has built their good reputation around bay areas. Very hard working owner operating business with integrity!
We get their service every three month and superb job every time.

Micheline L.

12/26/2018

I'm grateful to have found Dominic to unclog my sewer line as well as repair a sump pump. He is courteous and hard working. He really cares about getting a job done correctly and as quickly as possible. He didn't mark up the parts, either. I will always call MSK for any plumbing needs.

Ronald Y.

12/05/2009 12:00:00 SA

Called Dominic and he came in 45 minutes as promised. He demonstrated that he knew what he was doing and checked for my approval before preceding with the work. Our toilet had clogged and so he first tried the auger, but it didn't clear. Next, he tried to find the main drain line outside, but had little success. So he resorted to removing the toilet to put the snake through it. Though it was a hassle, he worked hard and did what he had to fix the problem. I was also impressed with the fact that he made two trips to the hardware store. First, when he ran out of wax bowl ring. And then again when he realized that we had a leak in our water line to get our specialized hose. He quickly did all this knowing that I had to leave at a certain time. I am satisfied with his job and it comes with a 30 day guarantee. 5 stars really for the service.

Patrick R.

01/11/2011 12:00:00 SA

Took care of business at a reasonable rate. Hard working local gentleman with a fair price and excellent service,

Josh M.

7/20/2011

Outstanding -- needed a secondary drain cleaned out - called at 12:30 - got a call back at 2:30 - and Dominic at my door at 3:30 - all cleaned out in an hour for $99 flat --

not sure it gets better than that --

Iris T.

03/06/2019 12:00:00 SA

Since my last review, MSK Plumbing reached out to me and explained the situation of lack of response was due to unexpected circumstances and miscommunications. I ended up purchased a new set of faucet and Dominic came out right away to install them. He spent extra time to ensure the very difficult set up work fine. He even looked into the shower structure that I potentially need to replace and offered the cheapest solution. Overall, Kelly and Dominic went out of their ways to help me with my house at a very reasonable price.

Peter D.

3/28/2012

Very good worker, always fixes the problem and gets the job done.

Euge L.

1/13/2015

i cant say enough good things about these guys.

saturday evening, flooding in the laundry room. im a bit handy and with the help of a buddy that used to be plumber a lifetime ago, we narrowed down things to a problem in our mainline. no clog in the p trap in the washer drain line like i originally thought....

anyways, we had a dinner planned with friends and could you imagine not being able to use any water let alone flush the toilets, put liquids down the drain?

because is was the weekend, because it was getting late, i was starting to panic. most plumbers dont come out after hours. the few that do charge ridiculously way too much.

totally lucked out when dominic and MSK Plumbing showed up on my yelp search.

it was late at night and he still came, showed me my issues in my main line with a camera, unclogged it, put everything back together and the night was saved. and to top it all off, his rates were absolutely reasonable.

professional, quick, courteous, reasonable rates, clean.... what else do you want?

MF B.

6/18/2015

Dominic at MSK Plumbing is the best. He has made multiple visits to fix various problems in our older home, most recently this evening. He always shows up on time or calls to give a status update if he's stuck on another job. He does excellent work, and he will honestly assess the situation and give you good advice about how to maximize value (i.e. if it's not worth fixing, he'll tell you rather than taking your money). Highly recommended.

Art M.

4/16/2014

I am a general contractor and I always hesitate to recommend other professionals to my clients because it's usually a no win proposition. A long time client was desperate for someone to correct a sewer line problem between the house and the street, not a service I offer. Based on the near perfect Yelp rating, I suggested she call MSK. She called me back this morning to tell me how thrilled she was to have such a pleasant experience with this knowledgeable and friendly professional. So I will chalk this up as a win and will confidently recommend MSK in the future.

yiming z.

01/05/2015 12:00:00 SA

Called with no one answer, fine. So I left a web message, listed the services I need One month come and go, never get a call back with all the communication options I gave. I would expect at least one call back even if you decide not to take the job, as a courtesy. I pick up on you in the first place is intended to support local business.

Linda S.

02/08/2011 12:00:00 SA

Dominic came out to the house on a Sunday afternoon to check on two clogged toilets. He was on time, early in fact, was professional and personable.

He snaked the main drain line then came in to check the toilets themselves. There was something in the trap that was causing the blockage. He also checked the seals because we thought the toilet was leaking from the seals, but it was a gasket.

He explained everything he did and gave me a 30 day guarantee. I am very happy to recommend a growing, local, small business

Steve S.

3/25/2016

What happens to people that get great reviews on Yelp is that they get too busy. No call back after 4 days.

Katya D.

6/29/2020

My washing machine had drained into my kitchen sink causing an overflow of water. I called MSK plumbing and received a return phone call from Dominic within the hour. He was able to come out the same day, assessed the situation, gave me a quote and immediately started working. I found Dominic to be friendly, honest, worked quickly and was very thorough. Prices were very reasonable. I would highly recommend MSK plumbing to anyone in the community. Dominic is a very down to earth, trustworthy, and hard working individual. He quoted a flat rate for the service and even helped me with some issues with my dishwasher.

Wendy T.

8/22/2020

Responsive, not the cheapest but very knowledgeable. He fixed a clogged bath tub and fished out a plastic cylender out! Special tools and other plumber might not be able to do that. Half an hour job. Not bad, thanks Dominic!

Msran N.

10/09/2012 12:00:00 SA

Contacted MSK when my regular Alameda plumber was out of town and my toilet on the fritz. Everything about this experience was a class act.

Got a prompt appointment, a call to let me know he was on his way, problem solved quickly and effectively and time to check out a leaky faucet in the front yard. That problem proved more than could be done on a holiday so Dominic offered to come back. He finished up today and I'm a happy camper.

It's the total package that stands out. Excellent communication and support from his office staff and courteous, professional service from Dominic. I can't recall actually enjoying having a repair done before.

I wholeheartedly recommend MSK Plumbing. You'll get top notch service and total professionalism at a very fair price.

Patsy W.

11/26/2015

Dominic Gomez has done a number of plumbing jobs for us and each time his work is high quality and really reasonably priced. He is also very timely getting back to us soon after we call. Recently our toilet wasn't flushing properly and he worked for two hours trying to fix it. While he improved it he wasn't satisfied with the job and left refusing to charge us. Instead of trying to fix an old toilet we decided to have him install two new toilets. He came back promptly and did the job even though his helper for the day had cancelled. He was so careful to make sure that the toilets were installed properly and took extra time with them even though it was the end of a very long workday for him. We can't say enough good things about Dominic - we feel lucky to have had his services and will call him again in heartbeat. In fact we would give him six stars if we could - he's that good.

Little T.

2/19/2012

Finally a plumber that not only showed up on time, but early!! Service was friendly, professional, quick, and reasonably priced. Offered me $5 off when I mentioned I found him on Yelp. Accepts check or paypal. Will definitely use him again.

Sheba B.

2/27/2011

We had a serious problem. A man, an 8.5 months pregnant lady, two toddlers, and 1 plugged toilet (courtesy of the 3 year old.) One quick call to Dominic, and the nightmare was over! His price was really reasonable, especially since it was a Sunday. The idea of calling a professional plumber has always made me feel faint, and worry for the well being of my wallet. This was painless...well, for me anyway, as for my toddler on punishment...not so much.

Laura Z.

7/20/2018

I had a great experience with MSK a couple of years ago. I hired them for multiple issues, Dominic came out, said everything was fixed. They charged me almost $500 for some pretty minor issues. I even left work to pay him cash at his request. when I got home, after he left, not only were things not fixed, but he created MORE issues. I called Kelly, and she scheduled an appointment for later that week, and no one showed up or called. I've called again, and left messages and never received a call back. So not only did I pay for work not done, but now I have to pay someone else to fix the original problems and the ones that Dominic created. SOOOOOOO disappointed.

Tom E.

7/13/2012

I contacted them after reading all the great reviews. I scheduled an appointment for someone to come out to my house today, Friday, July 13, 2012 at 4:00 p.m. By 4:30 no one had arrived or called, so I called them and left a message asking for a call back to confirm if someone would be coming out today. It is now 5:49 and I just got a call from them. The receptionist just called claiming it was her fault that she must have written the appointment down wrong. Why did it take over an hour for a call back. I would NEVER use this plumbing business. I have already left a message for Kelker Plumbing.

Colin F.

12/23/2018

Yelped in a quote and got a super-fast response, showed up same day as promised and unblocked my hideously clogged toilet in pretty damn quick time, allowing me a relaxed and unclenched Sunday evening.

Great service.

Eric P.

02/01/2011 12:00:00 SA

This place is a solo business run by this really nice and knowledgeable guy named Dominic. I called at around 11 am and he said he could come by before 1:30 (I wasn't available so we scheduled for 4) and he showed up on time. Even though my house was a mess, he put on booties to keep the floor clean.

I had had a clog which was really bad and, after four days of trying to do it myself, I ended up with three big leaks and the sink was still clogged. I finally broke down and called MSK and Dominic came right over. He didn't even say anything about how I probably made the problem worse and was friendly and quick. Within 30 minutes, everything was fixed and perfect (he even gave me a deal on the parts).

Overall, probably the best serviceperson I have ever had to call. Punctual, honest, polite, fast, and a great deal.

Alex K.

03/05/2012 12:00:00 SA

Just got done having Dominic service our tubs. We had a nasty hairball that accumulated over time thanks to my wife. Our overall experience, OVERLY EXCEEDS our expectation. We live in a house where the plumbing is not done professionally. Due to the way the piping were setup, Dominic was not able to snake it directly from the tub. He had to cut the pipe to snake it properly. A couple of hours later, we were able to resolve the issue. He was very professional the entire time and made sure that I, as the customer will be taken care of.

Do note that this was a last minute call. I literally called him 4 hours before he had arrived to our home. Even with this being a last minute call, he was able to service our house at very affordable rate. With the great price + 30 day warranty, you cannot go wrong. I highly recommend MSK Plumbing to fellow Yelpers. Support your local businesses, most of all, higher MSK Plumbing for your plumbing needs.

Rachel B.

11/13/2013

MSK Plumbing arrived on time and got the job done. Who can ask for more?

Kelly called in advance of Dominic arriving as requested and he arrived within minutes. Dominic was very nice and straight-forward. He gave me his opinion on my options to proceed and then fixed the drain under the sink and triple-checked his own work. I also asked him to take a look at an unscheduled issue and he said, No problem. He was honest and let me know what needed to be done. He said my husband could probably fix it himself but told me to call back if we needed him.

HIGHLY RECOMMENDED!!

Gary L.

8/21/2012

Found MSK plumbing on Yelp. Called to setup an appointment to have the sewage line located and installed an external clean-out. Dominic (owner and THE plumber) is a great guy. They worked hard and did their best to minimize any disturbance to the us. They budget 6 hours of work, but end up working about 10 hours. No complain and still clean up as much as he can before he left.

Matt G.

11/19/2011

Very diligent. Calls back after the job to be sure everything works ok. I recommend him for clogged drains.

Karen L.

05/01/2018 12:00:00 SA

OH NO! this company will not stand by their work. Once you pay them, don't expect them to pick up the phone and stand by the warranty.

I paid them over $2500 and am still having backup issues. They insist the issue is something else.

Well guess what? They never properly diagnosed the problem, so now I am out $2500 dollars and still have the problem. I am not sure how they can sleep at night when they treat customers like this!

I wish I had paid attention to the other poor reviews on YELP before I called them.
-------------
Update:

Dominic Responded to my post but I find it highly interesting that he never called me back to discuss the problem personally.

Alysia M.

2/18/2013

Great service! Very easy to make and appointment, I left a message and they called me back with a few appointment times. I also let them know we needed a specific tool for the shower which they brought. I was scheduled for 11am and they came at 10:55am. They assessed our shower and dishwasher and gave us a reasonable estimate. Went and got the part we needed and fixed everything and left by 1pm.

Not sure why I didn't call them first, I contacted another plumber on January 14th, he came 10 days later and said he would come back with the needed tool for the shower. Now it is February 18th and he still hasn't contacted me :/.

Hopefully I won't need a plumber again, but if I do I will definitely be using MSK Plumbing again!

Bridget H.

10/20/2014

The big problems always happen on the weekend. The sewage was obviously blocked at the main line of the house as evidenced by the graphic backup in my basement utility sink. I like to support local businesses when I can. I saw a referral in my Oakland neighborhood group site for MSK Plumbing. I called on Sunday night with every intent to schedule the plumbing for Monday. I got a return call within about 90 minutes. I was offered to have someone come out immediately, which I deferred until a scheduled time on Monday. I gave my observations over the phone and received a price quote and a visit time for Monday afternoon with a half hour window. I received a courtesy call about 20 mins before the team arrived within the scheduled time. Bonus points for the call so I could put my rambunctious big dogs somewhere less annoying for everyone. Dominic and partner were able to clear the line. They ran their camera and offered me advice about possible future work. It was all done inside of an hour. There were no added fees, no unnecessary services, no scare tactics, and no pushy sales pitches. The quote was dead on and reasonable. I would have still rated this company well even if the couldn't clear my line...Oakland sewer laterals in my neighborhood are OLD. Plumbers aren't magicians. I really like the no-nonsense service I got. When I have other plumbing needs, I will be calling MSK.

David N.

01/11/2015 12:00:00 SA

Tried to find a plumber on a Sunday morning,. The first one to call me back was MSK. They were booked up, but gave me a couple of numbers to call.

The woman who helped me was so nice, I'll keep them in mind for future disasters.

Catherine P.

05/12/2012 12:00:00 SA

My husband and I just bought a new-to-us older house in Castro Valley and have unfortunately needed our fair share of plumbers (and roofers and electricians!) to get the house in working order. After hooking up our new, fancy, front-load washer up to the original plumbing, the standpipe overflowed in spectacular fashion the first time the washer drained. I was terrified that it was going to be a really expensive fix (like we would need to upgrade our concrete-slabbed plumbing to deal with the increased output from a newer washer). We called MSK Plumbing after reading the excellent Yelp reviews, and I can guarantee the reputation is well deserved. Dominic (the owner of MSK) came by Saturday evening and was able to solve the problem by patiently snaking out the washer drain in about 45 minutes. The best part was the incredibly reasonable rate he charged, especially considering it was a weekend night. I am so grateful to be able to finally wash clothes in my house!

Andrew S.

10/07/2009 12:00:00 SA

Fantastic service - Dominic was extremely friendly and professional about his work. He came early, got the job done quickly (clogged tub) and showed complete respect for my home. He's my first call now for any future problems.

Justin L.

2/19/2019

Great communication and service. The work was thorough and the plumber was professional and explanatory throughout the process.

Susan M.

03/06/2015 12:00:00 SA

Dominic saved me a lot of money! I had a tree root clogged drainage line running the whole side of my home which my regular sewer guy could not clear. I called MSK due to its high YELP reviews, and I'm so glad I did.
Dominic had the patience of a saint to slowly take out pieces of tree roots at a time and he never gave up. I checked on him every so often, and he never complained or got upset. He persevered and after 4 hours, he finally cleared the drain. If he couldn't clear it, I was about to take the next step of digging up the cement on the side of my home to get to the clog, which would have been very expensive.
Dominic is a professional with an even temperament. I will have him back every year. Kelly is also terrific on the phone and kept me updated. Great family business!

John T.

05/03/2012 12:00:00 SA

Conscientious, courteous, cared about getting it right, not too expensive...everything you want.

Andy R.

06/02/2010 12:00:00 SA

I can't say enough good things about Dominic. He's been out to my house twice, both times were at night on weekends. The first time he spent hours fixing a self-inflicted wound I gave my house with a little DIY drain clearing project. The second time was to resolve just a regular old backed up drain. I've been extremely happy to have his help. He charges a fair rate and he's the first person I'll call when (not if, sadly) we have another drain problem in our house.

Jamie K.

1/15/2015

Msk plumbing is awesome! When I called they were very helpful and came out the next day. I would recommend them to anyone looking for a plumber. They were on time and fixed my problem faster than expected.

Wendy D.

12/24/2010

Dominic answered quickly and didnt even mind it was Christmas Eve- coming over as soon as he finished his other job, fixing the problem quickly and having a great attitude the whole time. He made what was shaping up to be a crummy Christmas Eve much better. Thanks Dominic!

mc t.

09/03/2011 12:00:00 SA

Good work reasonable rates, gets the job done (clearing my kitchen drain pipe). Only cursed once :P. Will call again if needed.

Christophe D.

07/12/2013 12:00:00 SA

Great licensed plumber. On time; stayed true to his quote, and very professional. Definitely recommend and will use again.

Mrs D.

3/18/2016

We had a slow-draining kitchen sink and shower that made using the dishwasher and shower impossible. After a couple of unsuccessful DIY applications of hardware store drain cleaners, my husband called MSK based on the great Yelp reviews. We called on a Sunday afternoon and got a return call within an hour or two and made an appointment for the next day. Dominic would have come the same evening if we had wanted but it wasn't an emergency. Dominic was on time, assessed the situation and had our drain unclogged in about 30 minutes. Dominic is courteous, patient and efficient and we will certainly call him again if we have any plumbing needs in the future.

Jane D.

10/23/2016

This business should be called DED for Delays, Excuses, and Drama.

The young owner/plumber and his wife/receptionist are polite and apologetic but don't seem to know how to run an organized and professional business. The communication between them is even terrible.

If you want a plumber who shows up on time, arrives with the necessary equipment, focuses on the job at hand, and finishes the job in a reasonable amount of time, this is NOT the plumber for you.

Albert A.

7/30/2016

You cannot go wrong by choosing MSK Plumbing. I usually am a DIY guy but the pipes in my mom's house are old. When I state old, they could be the original pipes since 1908? I did not want to fix the leak - fearing to cause worse problems. I recommended MSK because of the Yelp reviews. Thank you Yelp reviewers. I can't add anything much. Communication is good. Works fast, friendly and professionally.

James J.

01/09/2010 12:00:00 SA

MSK Plumbing is very conscientious and trustworthy. Dominic really tries to do all he can to make sure you, the customer, are satisfied. I would use him again in a heartbeat. In fact I am going to call him right now.

Steven K.

3/21/2013

Excellent Service! Dominic and his associate were prompt, efficient and got the job done. I would highly recommend them.

Steve K

Anthony J.

10/15/2014

I've known Dominic for many years as we went to trade school to become plumbers together in 2008. Dominic has done many jobs for me and I have done many jobs for Dominic. That's what plumbers do we help each other out. Every time I've referred a customer to Dominic he more than satisfies the customer and the customers are always glad to have had worked with Dominic. I know that Dominic is trustworthy and dependable. I will recommend Dominic anytime of any day and know that he will take care of the job. From One plumber to another I want to say thank you to Dominic for helping me when ive been in situations and keep up the good work !!!

mike d.

11/21/2012

This is the second time I have had occasion to call upon MSK Plumbing. I called them a second time because we had an excellent experience the first time. They did not disappoint. They arrived when they said they would; they did the work properly on one visit and their price was reasonable.

Over the years I have used lots of plumbers in my businesses and these guys stand head and shoulders above the previous plumbers I have used. I have no hesitation in recommending them to anybody who needs plumbing repairs or line cleaning, and will call on them when the need arises in the future.

Enough said.

Geno G.

1/29/2016

Prompt, professional, reasonably-priced service. Quite happy. They were able to resolve our issue quickly. Thanks MSK! Highly recommended.

Noe G.

02/04/2015 12:00:00 SA

Very pleased with the quick and efficient service. Would use again.

Jo-El S.

1/16/2014

This dude is a PRO!! We have ongoing issues and need to have our roots cleaned out annually. Last time we used Roto Rooter. Not only did they have to come back and clean it out a second time, but they also had no clue what was going on with a secondary overflow line we have in our driveway (mind you, BOTH a supervisor and regular plumber dude were there to take a look). We called MSK around 10am on a Saturday, Dominic came out around 2pm. He was fast, efficient, and took one look at the secondary line and assessed the situation immediately--basically that it needed to be sealed off (something he was willing to do at no extra charge). All this and he was $100 bucks less than Roto Rooter. Dominic is no nonsense, knows his stuff, gives a fair price and doesn't waste your time. Thanks Dominic---you have found, yet, another loyal customer!

Stacy P.

9/18/2012

I never write reviews, but these guys are worth the time and deserve 5 stars - which I would not give out easily. I needed my sewer line snaked last week and they were able to come out the next day (it wasn't an emergency). I had read in their reviews that they put on booties when entering your house and I was sold (I have had many service people work in my home and none of them put on booties without being asked and even then many resented having to do it). Plus they showed up on time and called prior to arriving with their status. Dominic and his bother, Julian were respectful, polite, hardworking, thorough and did a great job. Plus they didn't try to upsell me or scare me about the status of my pipes to get more work/money out of me. Dominic offered options and suggestions. As a woman in her 50's, I've dealt with many service men who either talk down to you or try to take advantage of you - I trusted Dominic completely. It's nice to work directly with the people who own the company and who's work represents their strong ethics. I wish I could find people like Dominic and Julian in all service fields.

A neighbor came by while they were loading up to see if they were available to help him, and I was so happy to 'pass them over' with a big thumbs up.

Oh, and offer them water, people! They won't ask, but they will appreciate it.

North O.

10/19/2015

The first time we used MSK was a few years back. He installed a new kitchen faucet for us and did a great job.

I've tried to contact him again for two jobs since then. The first was several months ago -- never got a call back. The second was in these last few days -- also no call back.

I'd like to use MSK again but they're not making it very easy. If I get a call back, I'll update my review.

Update: They got back to me this last time around. The lady was nice on the phone and said they've been really busy. Since they're a small operation, they couldn't get to my until next week so they gave me a couple referrals. Glad they called back.

Clint B.

08/08/2015 12:00:00 SA

The last plumber to try and clear my sewer line told me that it could not be done, and that I need to replace the pipe - $7500!!! Dominic swooped in, and cleared the line the first time. He had to postpone someone else's appointment in order to fix my issue. I wish I could apologize to his other client, and tell them it would be worth the wait, as I have never been treated so well, and felt so important to someone who did not know me. And MSK held to their original estimate, though I tipped them for their dedicated effort. I highly recommend MSK!

Shane D.

07/06/2012 12:00:00 SA

I have used Dominic on three separate occasions, and all have been terrific. His customer service is great. When he is running late his secretary calls to let you know. He is honest, reliable and his rates are terrific. He has cleared clogged pipes on two occasions and most recently he fixed our shower that wouldn't turn off. He came late in the evening after a long day and was able to identify the problem, and fix it within 20 minutes. He also helped me figure out how to shut off an irrigation system that had been leaking for months while he was here fixing the shower. He is knowledgeable, helpful, and is good at explaining the problem and coming up with a solution.

D M.

04/11/2011 12:00:00 SA

Did a great job. He came to the appointment early, was professional, fixed the problem very quickly at a fair price. I will definitely use him again.

Rebecca T.

2/26/2012

Ok, so after MSK came out and initially fixed our problem, we had a repeat of the same issue. Yikes! We called Dominic right away, and he was able to get out to us the next afternoon, super apologetic, to fix the problem again. The best part? MSK guarantees their work for 30 days--since the problem started up again a week later, he fixed the problem again AND didn't charge us a single penny! He was sincere and apologetic in having the problem arise again, but MSK provided us with great service and prompt follow-up when we needed it. A real stand-up company!

It's been over a week, and no issues! I'm confident they fixed the problem this time, thankfully!

Jaryn B.

6/14/2014

Dominic is my plumber of choice. He has been to my home in the Oakland hills multiple times for various clogs, drips, and plumbing surprises. He has diagnosed and fixed them all, with complete competence and good cheer. When he replaced my hot water tank it was all done so professionally, and he left my furnace room cleaner than when he got there. When my new gas dryer arrived and the sales team delivered it but couldn't hook it up because of some weird local Oakland ordinance, Dominic came over on a Saturday and rescued me. That is just the kind of guy he is. When he was going to be running late (stuck in traffic) I got a call to let me know he was on his way and would just be a few minutes later. I hope he stays in business forever.

Derrick J.

11/19/2015

Great quality work and attitude! Kelly was very communicative with setting up the time and appointment changes. Dominic was able to clear the pipes through our toilet hole even when previous plumbers were not able to. Even though it was 9 pm on Saturday night, he still checked the pipes with his camera through the cleanout and further snaked the pipes when it wasn't to his satisfaction. Also, they wore booties to track less dirt into the house and cleaned up very well after the job was done. You have earned another loyal customer.

Susangela M.

02/08/2013 12:00:00 SA

When you have a problem with your plumbing it messes up your whole life. I called MSK for two reason; great Yelp reviews (one nutty review does not make a bad business) and it's a small, family owned Oakland company. I was very impressed. I had an appointment within two days (we agreed this wasn't urgent), they called to confirm and let me know Dominic was on his way, he arrived on time, explained the problem, gave possible solutions, used quality parts, did the work and charged a reasonable price. GREAT SKILLS, GREAT GUY.

Lily S.

05/03/2013 12:00:00 SA

Personally, the main guy Dominic has got to be one of the best plumbers around. The prices are reasonable and the respect is off the charts. They have these booties they cover their shoes with upon entry & to top it off they are organized & skilled.

They came to fix a clogged drain in the kitchen, had to cut a pipe under our house to fix our problem. Only took them a few hours to tackle the problem and assure us that this would not be happening again any time soon. Besides them recognizing me on a first name basis they cleaned the area behind them before they left. (MUCH APPRECIATED)

No questions asked, I will be calling Dominic back to help me if needed.

Reddy E.

02/04/2012 12:00:00 SA

So far so good! Dominic was extremely helpful and honest. He came out as promised and gave us a very reasonable estimate. Will update rating soon after the work is done!

Charles L.

09/08/2011 12:00:00 SA

I rent a house in Oakland and the toilet started leaking from the bottom. Found MSK on Yelp. Called him yesterday - he agreed to come over after normal business hours since my girlfriend and I both work during the day. He showed up impeccably on time. He came in, but not before putting on boot covers (despite the fact that we don't have a necessarily nice floor or house) and came in. He diagnosed the problem, told me how much it would be, and had the job done in 30 minutes. He let me know that if there were any more problems that he would be right out - as he stands by his work. Couldn't ask for a better solution to a crappy problem.

sherwood Y.

04/01/2012 12:00:00 SA

After spending the whole afternoon trying to unclog my kitchen sink (which included two trips to Home Depot), I finally gave up and called MSK Plumbing at 8:00 pm at that night. I choose MSK primarily b/c of the five start rating on Yelp and that their website offered a 24/7 emergency line. I left a message, hoping that someone would call back the next day and potentially come to fix my sink. Immediately, I got a call back from Dominic. He said he was able to make it out to my house within an hour.

Dominic came in, brought out his heavy duty plumbing artillery and within 30 mins, my sink was unclogged. He even fixed my garbage disposal, which had a screw stuck in it. While the cost of the service was $150, I felt it was well worth it given the fact that he was able to come out immediately and fix my situation. Not only was the service outstanding, Dominic is good, friendly guy who you would go and get a beer with.

Suffice it to say, if you have a plumbing issue, it is definitely worth it to you to call MSK Plumbing.

Chris K.

11/12/2010 12:00:00 SA

Our kitchen sink was clogged, which is a major emergency around here. We called Dominic and he was here in an hour. It turned out to be a difficult job (took over 2 hours) but he worked his butt off and cleared it. He also snaked another drain that was starting to back up, and didn't charge us a cent more for that. I wouldn't hesitate for a second to call him up the next time we have a problem. The other reviews here make it pretty obvious that Dominic is a rare find. He's the man.

Will W.

05/08/2011 12:00:00 SA

My main was backed up today, Sunday 5/8. I never had to call a plumber before so I decided to see what Yelp can do for me. After reading the reviews, I decided to go with MSK.

I called Dominic in the morning and asked if he can come by today. He told me he had a couple jobs and was going to close down at 3PM, but will come by my place before heading home.

3PM comes and I get a phone call from him telling me that he is still at a site and will come to my place as soon as he finishes. 4PM comes and he calls again to tell me he is on the way.

Dominic came across as very honest and with good work ethics. He was also very polite and social, not exactly the plumber you usually see. He took good care around my house. He asked for permission to walk around the property to find the clean out, he wore booties, he used drop cloths and even swept and wiped up after he was done.

I have no doubts about calling him back if I have plumbing troubles again.

Timo B.

10/10/2019 12:00:00 SA

Dominic installed my garbage disposal 7 years ago and did an amazing job as he was efficient and affordable. Recently, I had another plumbing issue with my sink and not only did Dominic come to fix it with a short notice request same day, he kept me up to date on his schedule and arrived around 6pm.

He didn't charge me much at all for a job that took no more than a half hour. I will definitely call Dominic if I need any assistance with my plumbing again. Thanks Dom!

Robin C.

8/30/2012

I am rating this a one star because I tried to make an appointment and never received a phone call back.

I can't review the quality of work because I never got the chance to book an appointment.

David D.

8/17/2013

We have used MSK Plumbing twice now and I'll start this review by simply saying they are as good as it gets for plumbing services of all kinds.

Now for a bit of detail.

First call was in early 2013 for a severely clogged toilet (teenagers in the home, need I say more?). Dominic and assistant came out and made it work perfectly.
The toilet needed to come off to clear the drain and this was done. Then reinstalled like the pro that he is. Done fast and done better than the other plumbers who did it two years prior. Dominic absolutely was much better. AND at a more reasonable price. VERY fair.

Next call, in early August for a bigger job. Replace our old, leaking water heater.
Again we got the best service, the best advice and a great price for the heater and the service call. Dominic got us a contractor grade water heater as opposed to a big box store cheap one (for just a little more cost - well worth it). The installation was completely professional because Dominic and his great assistant Julian are complete pros. They worked efficiently, all connections on the heater are perfect, and they left the entire area as clean as they found it. A professional plumber with high standards who does what he says. A caring, honest man. What more can a customer ask!

Because of his great reputation (well earned) Dominic is a busy man.
Call him, leave a message if need be, and you'll be well served by him.
That's the story friends.

Kira S.

02/03/2012 12:00:00 SA

I needed a water line installed in the kitchen, saw this place had great reviews, so I went to their website and put in a request through the site. A week went by and I never received a response.

I figured maybe there was a website issue and my need wasn't urgent so I wasn't upset at all. So I called hoping to just make an appointment over the phone. I left a voicemail and no one ever called me back--this was about 2 weeks ago.

Maybe they do great work. But if they can't find the time to return calls for potential business--even to say they can't help--then they are severely lacking in the customer service department.

I ultimately called Hank's Plumbing, he came out the same day, problem solved.

Russell M.

04/04/2012 12:00:00 SA

Yesterday I had a kitchen drain that was backed up. I tried using my trusty 30 foot snake to unplug the blockage. Then on to the Home Depot for the guaranteed liquid drain cleaner. Finally, got smart and called Dominic this morning at 8:30. My call was returned within 30 minutes and we scheduled a 1 PM appointment. Dominic arrived on time, drained the sink and with a power snake resolved the problem. He was punctual, courteous, efficient and reasonable. Next time I'll forget the guaranteed liquid drain cleaner and opt for the real solution MSK plumbing.

fish i.

08/12/2012 12:00:00 SA

This was my second time using MSK plumbing. I left a message for them. They returned the call and an appointment was booked. They called to confirm they were 15 minutes from my home. Upon arrival, they put on something over their shoes so they would not dirty the carpet/hard wood floors in my house. I didn't have to ask for this, they did it on their own accord. A sign of a good company. My bathtub would not drain at all. It appeared to be an easy fix for Dominic. He seemed knowledgeable with plumbing. He gave me 30 days warranty on his service. Before I chose MSK, I also called Roto rooter and they were much more expensive. I will definitely use him again if I have plumbing issues. No extra fees for weekend!!

C K.

8/31/2012

Had great service from them! I called on Monday for a non-emergency appointment, and unfortunately I have an extremely crazy schedule, so I told them when I was free, which was today for one hour only, and they made it work for me! They called me on the day of to confirm our appointment and let me know his first appointment had run a little over so there was a chance they might be late. Well, with leaving the first appointment late, and my house being a bit of a pain to find, he was still right on time! He got our shower and guest toilet both working beautifully in 30 minutes! He explained to me what was wrong, but didn't do it in a way that indicated I should be able to take care of these things myself (which is exactly what my landlord told me, who is NOT a plumber, and I am not a plumber either). It was well worth it to have him come out and fix everything for me, and I will definitely use MSK plumbing if I need anything in the future!

Greg S.

1/13/2012

This is the second time I have used MSK to work on my sewer line. I had them out a couple of years ago when they were first starting out. They have obviously done very well as you can see from the other reviews on Yelp.

Dominic is an honest guy and very professional. He arrived when he said he would. Did a great job unclogging my sewer line. Left my basement nice and neat.

I like to encourage small business that do a good job and are honest. You both of these from MSK.

I have not written many reviews on Yelp. I guess I'm lazy. I have enjoyed good results when using Yelp, and now I am going to contribute back by leaving reviews for those folks I find here. MSK is a good start, especially when you have something nice to say.

In any event, I recommend these guys wholeheartedly. Nice to know there are still good, honest, and reasonably priced plumbers out there.

Mh C.

10/26/2016

UPDATE: **In response to the owner's reply to me, saying that I was fabricating this, I have edited a bit of this response. I do have a receipt from the job, so I know I paid a bit over $300. However, because this is a tenant occupied home, I had forgotten that the tenants also had the plumber look at something else. Therefore, in fairness, I do not know how much was charged for the toilet fix itself, or if there was a weekend surcharge. I only have the total bill (electronic, with no breakdown). I have deleted my comments about cost.

But what I DO know, for a fact, is this:

1. The toilet that MSK fixed started leaking again, for the same reason, a year later.
2. I now have wood damage under the toilet, that wasn't there a year ago.
3. Another plumber completely disagrees with how MSK fixed the toilet the first time.
4. I was told by MSK that the whole toilet flange had to be replaced because it was too low (not because it was broken)....and another plumber said that was NOT necessary.

I tend to believe the new plumber because the flange has been there for 15 years with no problem, as long as the wax rings are properly installed.

These are facts.

Also, for the record:

5. I have no reason to be fabricating anything about a plumber. I have better things to do.
6. MSK replied that he is suspicious about the validity of my reviews because I wrote another plumbing review a month ago. FYI: that plumbing issue was AT A DIFFERENT HOUSE that I also own, and I gave that plumber 5 stars. So I am not here trying to viciously attack plumbers! I've had a lot of plumbing issues, and it is very frustrating finding good help. So I write reviews either when I have an extremely good experience, or a very bad one.
7. I'd have been more impressed if MSK had just written sorry your toilet started leaking again, please give us another chance to make it right rather than accusing me of fabricating stories about their service.

________________________

This review has something rather important in plumbing: FOLLOW-UP. And, unfortunately, it is NOT good followup.

MSK Plumbing fixed a leaking toilet in my 1930s house about a year ago. The problem was due to a degraded wax ring. I now rent the house out, so the tenants called MSK Plumbing after we found them on Yelp.

Of course this had to happen on a Saturday. MSK DID show up the next day, Sunday, and so that part was great. They coordinated with my tenant, to her schedule, showed up on time, fixed it, and sent the bill to me.

It was not a totally standard situation because the toilet flange sits lower than usual, due to it being a very old house. Therefore, two wax rings are necessary.

The MSK plumber told us that he installed two rings, but told me that the flange should be elevated. I didn't entirely understand this, because I had lived in that house for 15 years, with the toilet just as it was, double wax rings and whatever, and I never had a leak...

The bill was around $300 (I have the receipt) but my tenants also had him look at a leaking tub faucet/shower, so I am not sure how much of that was for the toilet fix. Mostly I was relieved to have my tenants happy.

But fast forward about 1 year: my tenants call and say that same toilet is leaking. Ugh.

This time I called a different plumber...

This new plumber coordinated with my tenants for the repair (same tenants) and then called to discuss with me. I told him I just paid to fix the same toilet about a year ago, and prior to that, had had NO problems for the 15 years that I had lived in the house, despite the same double stacked wax ring issue. I asked him if it was the flange.

This new plumber told me (in detailed terms that I won't bother retelling) that the previous fix was not correctly done. He also told me the flange was NOT a problem, so no other repair was necessary.

But worst of all, I now have wood damage under the toilet, which was NOT there a year ago. I hate it when I have to pay the price for someone else's mistake.....

In fairness, I guess I should wait a year to see if this new repair holds up.

But before you believe all the 5 star reviews MSK gets on Yelp, realize that it is NOT only about whether the plumber answers the phone, shows up and is nice and fixes your issue. (although that is much appreciated and admittedly sometimes hard to find, esp on a weekend).

It's about whether that repair was done the RIGHT way...and I give MSK 1 star on that. Now I might have to pull up tiles on my floor, or open up the ceiling underneath the water damage that occurred after MSK's fix.

:(

craig t.

08/07/2017 12:00:00 SA

Second time calling MSK for my plumbing needs (different issues). Dominic was prompt, courteous and efficient. Even suggested that one of my concerns wasn't completely necessary so I could save $75. I opted to do it anyway to save a potential headache in the future but I appreciated him being honest and not trying to gouge me for every dollar. Top notch service all the way around!

K G.

1/26/2011

I don't write a lot of reviews....maybe because I'm a slacker. Dominic deserves a write up. After trying to have a friend snake my shower drain, it not working and my impatient need to bathe, I went to yelp to find a plumber. At first i thought so many 5 stars...what are these folks, friends? But desperate times...i called at 7pm on a Saturday. Dominic answered immediately and provided his rate, asked some questions and asked if i had anything to ask. He called back before he left his last job to let me know he was on his way and provide an estimated arrival.

Not only did he fixed my tricky shower drain, but I asked if he could look at my rarely used tub. He not only solved my stopper issue but fixed up a clog that i didn't know existed. He double-checked his work, looked under my house to make sure it wasn't just leaking below and always wore those little booties when in my house. He also didn't leave a big mess to clean up. I'm keeping his number for any future issues and hope he's not too booked the next time I may have a plumbing disaster. Affordable, reliable and with a guarantee. Whoo hoo!

Rob B.

1/20/2011

I was very satisfied with MSK. They came out to clear a backed-up sewer main and do a camera inspection of the pipe. Dominic, who handled the blockage, arrived early, charged slightly below his phone estimate, and completed the job quickly (last time it happened, my roommate and I tried it ourselves and it took about four hours; Dominic did it by himself in an hour and a half). The guy he called in with the camera was also early. They were very pleasant and respectful of my property. When the job turned into a big mess (once he broke through the blockage, a bunch of it came bubbling back up through the cleanout), Dominic was very apologetic (despite it not being his fault) and stuck around to help me clean up. I will definitely use MSK again next time.

george H.

7/13/2014

I searched through plumbers in YELP, especially the large plumbing business we've dealt with before with some mixed feelings, and found several possibilities. It all came down to number of reviews and stars, negligible bad reviews. Well, Dominick came today and I couldn't be happier with him and work. He is polite, put covers on his shoes, and a really decent, hard-working plumber who is so pleasant. He was 35 minutes late: his secretary, who apparently left a message about his lateness for us at the wrong number, according to her when I called.

He snaked 30 feet of drain and cleared it, on his own, replaced some ancient pipes with the new plastic (??)pipes,(without being asked) and gave us $15.00 off for having been late. Plus he gives a 30 day warranty. And he was reasonable!!

I will definitely recommend him and I'll use him again!!

Noel M.

09/01/2017 12:00:00 SA

I've been calling MSK for over 5 years and will continue to use them.

I own a house in alameda and if you know bout these old houses they take a lot of work.

Joe M.

2/27/2011

As advertised. Dominic is unbelievable. I had a dilemma on a Sunday afternoon and called a few plumbers and left messages. I tried Dominic and he answered the phone and said he'd be by in an hour. He showed up and got right down to business. Friendly, professional, and cleaned up my mess. I will call him again soon for other projects.

Y K.

5/31/2012

power to the yelp! dominic was extremely polite, courteous, and professional. my experience was a very positive, stress-free one. i had 3 minor issues and dominic fixed it all right up. he even putt on booties over his shoes before walking on my carpet (i didn't ask him to). and he took them on and off like 25 times as he walked back and forth to his truck. very thoughtful. thank you dominic! i am a very happy customer!

John F.

08/07/2015 12:00:00 SA

I got this account to complain about a doctor.well I am using it to tell you I'm impressed.I been in Oakland 52yrs,so hard to get a good plumber.one that shows up,and on time.first time anyone who ever worked for us covered his feet.are you kidding me.I never seen that.I'm still tripping.anyway on time,replaced my waterheater,cleaned up and was gone. The girl on the phone was sweet also.good job young man.

Natalie C.

5/17/2011

Dominic is definitely a gem and true to everyone's reviews. I called on a clogged bath tub after 5pm thinking that I'll get a voicemail and he'll call me back the next morning. I ended up speaking with Dominic and he told me that there's a chance that he can stop by the same night or the next day. True to his words, he called me back within 20 minutes to tell me that he's available the same night. Although he was running late, he called to let me know that he was running late which I appreciated. He showed up and did the work and was out in about half an hour.

His rate is very reasonable. He even gave me a discount for another slow drained he unclogged after the tub was done.

Things I like about Dominic (not in any particular order): the 30 day guarantee, his follow through, responsiveness, honesty and rate.

I would definitely recommend him to all my friends and family in the area.

Helmut B.

05/10/2013 12:00:00 SA

requested service' (thru their website) twice, waited several days, no response.
sorry I wasted the time.

helm

mark h.

6/26/2023

Fantastic service. Had a Fawcett replaced and toilet handles....Took extra time to get parts and only charged minimum....didn't try to sell me on anything.....recommend them highly....

Linda M.

6/17/2012

It's Sunday and it's Father's Day, so I wondered how much luck I would have finding a good plumber to fix the only toilet in my house. Dominic returned my call quickly, gave me an estimated time and called me again when he was about 10 minutes away. I knew I liked him when he put on over-the-boot slippers before coming into the house. He fixed my toilet very quickly with quality parts and the labor charge was very, very, reasonable. I will definitely use him again and will recommend him to friends. This is the first review written on Yelp. :-)

Dan H.

06/02/2012 12:00:00 SA

Dominic runs a very good practice- his prices are fair, he was
punctual to the appointment, understands the local code requirements and adheres to them. He is upfront and honest, and we will be be calling MSK for our future plumbing needs.

S. C.

11/03/2011 12:00:00 SA

Dominic is as good as Yelpers say! I called yesterday for a non-emergency, preventative drain cleaning and he was able to come to our home today. Pleasant, punctual, good communication, and efficient. Arrived, worked, done. Great job. And he seems like a really nice guy too! We will definitely call him again and we hope you call him too. Thanks Dominic!

Steve S.

4/25/2016

Dominick saved the day again and unclogged my kitchen sink. He works hard and his expertise is well worth it.

Lauri W.

10/18/2013

These incredible ratings are entirely deserved! Dominic is lovely, professional, on-time and extremely competent. So glad these prior ratings led me to call them. Highly recommend!

Johannah V.

04/07/2015 12:00:00 SA

Dominic to the rescue again. Thanks for coming out to help me with a second opinion and saved me a headache that I was so worried was going to cost me. I go to MSK Plumbing first and trust me, Dominic is an honest guy wanting to do the best job he can for his customer base. THANK YOU!

paul h.

9/19/2011

M.S.K. Plumbing Rocks!

I've never had to call a plumber before but after sticking a bunch of crap down my kitchen sink and clogging it I had no other choice. At first I tried to fix it myself, went on youtube/google and tried everything from plunger and baking soda/vinegar to drano. After many hours of labor and taking apart pipes just to have them leak when I put them back together I finally went to yelp to help me find a plumber. After reading all the positive reviews for M.S.K. plumbing I decided to give them a call. I was a little skeptical because I have no idea about plumbing and heard rumors like roto rooter ripping people off. I called M.S.K plumbing and left a message because it went to voicemail. I promptly received a call back 20 minutes later and setup an appointment same day and even gave me a quote and said no hidden fees . After receiving a courtesy call to let me know he was on my way, Dominic came promptly at the appointment time and went to work. He was very professional, wore booties over his shoes and laid down his own mat below my kitchen sink. My sink was not an easy one to unclog because he was at it for over an hour and a half but finally the pipes gave up the fight and water was flowing through. Thinking he would over charge me for the extra time spent, he wrote up a receipt for the price he quoted me (even accepted the $10 coupon you can print out on his website). I'm relieved that I have finally found a go-to plumber if I ever get in trouble, Dominic is the best!

Dan C.

01/04/2013 12:00:00 SA

Absolutely stellar service, great personality, quality work, ethical standards and reasonable prices. MSK seems to go the extra mile. Highly recommended!

There is a reason this company has so many positive review. I wouldn't consider going elsewhere after my experience. Had a clogged waste line and they cleared it the same day i called. They also went the extra mile to clear out as much root matter as possible and advised on thew possibilities of replacing the waste line in the future.

Awesome!

Michael V.

03/03/2012 12:00:00 SA

I had a some problems with 2 toilets in my home. Dominic came out and fixed both and didn't charge me for one because he said it was a simple valve problem. So all was good in the household.. Fast forward to the next day and I find that said toilet had a nasty unflushable, gagging mess (thank you children). So I called him back and said hey still have an issue, he apologizes and comes out fixes the problem by snaking it and STILL didn't charge me. (of course I paid him anyway) If you live in EB and have plumbing issues I would highly recommend MSK.

Taylor S.

02/07/2011 12:00:00 SA

Dominic was great. Called him at 10am and he was here by 11am. Quick and efficient. The price was great, and I had him do another drain, for which he only charged my half the regular fee since he was already here. If he comes by your place, just have him do any drain that is slow or might get slow. It's worth $50 to have someone scrape your other pipes, too.

C L.

03/01/2019 12:00:00 SA

Dominic worked on the clog in me and my neighbors shared (kitchen) drain and he hung in there for 8 hrs, kept trying different snakes --he figured out a very challenging situation and cleared it.

Highly recommend.

Otney B.

7/29/2017

Still wonderful. Do you want to see a work ethic? HIRE MSK PLUMBING. He came by just to give an estimate on a new job, but we had a clogged toilet, that we couldn't plunge open. So he shoe-horned in clearing our blocked toilet, coming back at like 8 at night on a Friday to finish off, so he could honor prior commitments and also make things right for us. LOVE MSK.

David R.

8/15/2013

Dominic replaced the seals on two toilets and two shutoff valves. He was prompt - calling in advance to confirm the time, courteous, skillful and honest. His rate was half of what we had predicted it would be for the job. We are grateful to have found Dominic and look forward to his work in the future.

E-man A.

10/18/2012

Best plumbing company I've ever encountered! I tried the other big companies before. Their workers seem to not know what they're doing. They couldn't tell me everything about the problem and always leaves a mess!! MSK is the total opposite of that! Very informant and my bathroom was clean as if he was never there! Even gave me a little discount just because it was an easy fix! MSK is highly recommended!!

Ethan W.

07/11/2011 12:00:00 SA

Dominic impressed me right from the start, calling 20 minutes before he was supposed to arrive to let me know that he may be 5 minutes late, due to traffic. Then, he was incredibly patient in dealing with a particularly stubborn compression valve that broke his tool. He went out, bought another tool, came right back, and finished the job (replacing the leaky angle stop on my toilet). To think I was going to try this on my own, which would have been a complete nightmare. On top of it all, the cost was much less than I would have expected. I hope I don't have any more plumbing problems, but if I do, I know who I'll call.

Tom P.

12/07/2013 12:00:00 SA

Dominic and his apprentice came by about a month ago to install a new water heater and I am finally getting around to writing this review. This company actually calls you back and has someone else handling the calls and relaying them to the people out in the field. Dominic came early after confirming my availability. He did a very neat and quality job. My property is on a slope and the old water heater had to be drained and carried out. They asked for a broom and dust pan to clean their mess when done. They even waited to test and make sure hot water was coming through the pipes. Before leaving Dominic told me he stood behind his work and to call if I had any problems. The new water heater works great. I am very impressed with the quality and professionalism of MSK Plumbing. Highly recommended!

Sean L.

06/03/2014 12:00:00 SA

WOW! It is not often that you get someone that is honest and not trying to make a buck at the customers expense, but today was an exception. He arrived early and quickly figured out what was wrong and fixed. Very fair pricing and excellent customer service. You will not go wrong with MSK!
Sean

Amy S.

01/08/2011 12:00:00 SA

Dominic did a great and quick job unclogging our kitchen sink and fixed our water pressure while he was at it. We'll definitely be using him again.

Kenji X.

2/21/2013

Dominic came over on an emergency call when our first floor was overflowing with ... joy. This is a commercial building so I know my way around contractors.

Not only did Dominic put in way too many hours, but cleaned out the nasty clog. He was so affordable that I CHOOSE TO PAY MORE THEN HE WAS BILLING ME. This guy and his gal are troopers: professional, efficient, honest, and really hard working.

I couldn't get my usual guy, so that plumber gave me a 'blow by blow' of what to expect - and what to watch out for in shady plumbers - Dominic did the right stuff with ZERO shadiness :-) ... along with getting ... um ... splashed with sewage!

Bill B.

3/31/2013

Terrific service, very reasonable prices. Dominic aims to please.
510-457-8612

Pedro H.

1/19/2017

Great communication, pricing, and professional work.

I had a backed up sewage mainline to the street. It was easy to communicate with their staff and set up an appointment. Dominic went above and beyond and completed all the work for the price originally quoted (much cheaper than other drain services had quoted me). And they have a 30-day warranty on their drain cleaning work. I hope to not have to deal with drain/plumbing issues again, but if I do, I will most definitely be contacting MSK to complete the work. Extremely satisfied customer.

Dewdrop C.

04/09/2011 12:00:00 SA

Dominic was great, he fixed our clog the same day we called. He was very warm and friendly and FAST. I never give 5 stars, but did for speed, price and the booties he put over his shoes... Thank you!!

Lyn L.

10/08/2014 12:00:00 SA

Highly recommended. We thought we had a serious (and expensive) plumbing blockage. Dom came out, examined our system for half hour; found the problem had gone away. He could have charged us big bucks: told us we had serious troubles, instead he asked for $20 to cover his gas in making a home visit.
That was the total bill. Wouldn't hesitate to call on this company again!!

Adrienne R.

6/23/2015

Wonderfully experienced and trust worthy. Quick responses and prompt. Definitely my go-to plumber.

martha h.

05/01/2013 12:00:00 SA

April 30, 2013

This is a superb plumbing service coupled with a friendly and courteous person. Dominic came out yesterday...went right to work uncloging an outdoors drain...
I was happy to see him, since he had done some work for me a few years ago.
He still remembered me.

My drain was unclogged in no time flat. He takes time to talk with you about
keeping things working ok.

This company is truly unique in the plumbing business.

a 5 star rating!!!!

Jeff M.

03/10/2020 12:00:00 SA

Dominic is a good dude, and honest. I've used him for many years, mostly to unplug stopped up drains... He's come by on short notice, and over the holidays... Man, This guy busts his ass for you... He's used his knowledge to save me money, and not taken advantage of up-selling me unnecessary stuff... Roto-rooter had cost me like 2-3 times more...

Yas S.

08/03/2012 12:00:00 SA

Dominic responded to me within a short period after I left him a VM on a Sunday afternoon when two others I never heard from! He told me he could come by the same day and there was no extra charge for the weekend. He also indicated that he would call me when he left the job he was working on that day and his estimated arrival. ALL was very professional and I appreciated it being a project manager myself. He and his assistant came by, identified what the issue was and worked on the clogged sewer until they got it open. He also gave me an estimate on how much it'll be to replace the sewer. He was hi-tech as he swiped my card on his phone, professional and someone I felt I could trust. I am very pleased with MSK services and will support them as they did great work.

Joanne B.

2/21/2015

Highly Recommended this guy. Very honest.. Hard working. I have an old house which can be challenging when it comes to plumbing, he worked thru the night to resolve my issues:)

Orry M.

11/25/2013

I left 2 phones messages and even emailed this company, I never received a return call.

Tiffany P.

12/08/2016 12:00:00 SA

This is long overdue. Dominic was AMAZING. We were replacing our 1950s toilet that came with the house and only gave us headaches. He fit us in since we had guests arriving. Dealt with a few unforseen hiccips (our pipe had a dent, our toilet was missing a bolt or two, etc), while keeping us in the loop. Overall great experience- Call MSK.

rhonda k.

04/05/2013 12:00:00 SA

We have used Dominic 3 times. He always solves our problems and isn't the type of guy that will suggest you have work done that you don't need to make more money. He is very honest. He is also very friendly and prompt.

Goldfishka F.

1/28/2011

All you need is honest plumber. Everyone can do the same, but there are so many scam cases, I wasted over $500 for Rooters on Demand and was trying to find someone honest after this, this is not easy! Please help to stop the plumber scam and call honest contractor. Don't waste money and call Dominic at first.

Jason S.

11/08/2022 12:00:00 SA

I can't say enough good things about MSK and Dominic!! We have used him MULTIPLE times at both of our properties and he has been amazing! It can be difficult to find a responsive, reliable, reasonable ($), and thorough plumber, and MSK/Dominic won't disappoint. Thank you, Dominic, for all of your amazing work over the past few years!!!

Chris S.

1/17/2014

I hate when things go wrong at home and you have to find someone to fix it.. especially plumbers. I've used the big name plumbers before because I felt like they were better in some way but have been mostly disappointed. You kind of get who you get. They are expensive and not always professional. So I thought I would give MSK a call.

Dominic showed up and I told him my problem.. he gave me worst case scenario and best and got to work.

Lucky for me it wasn't too serious and I have hot water again!! YAY!! He did a great job, was very clean, and wouldn't leave until everything worked perfect. (that drain pipe gave him a bit of a run)

I know you don't know me but let me tell you.. I took a chance and I won big time! Dominic was very professional and very reasonably priced. I hope I don't have too many plumbing issues in the future but if I do.. he has taken all the stress out of who to call. Thanks Dominic and thanks MSK plumbing!

Maureen B.

03/01/2017 12:00:00 SA

Dominic fixed several problems caused by other plumbers. For the first time in many years, I have water pressure in the shower instead of a trickle--feels great! He and Kelly are reliable, efficient, honest and courteous. I found his prices to be very reasonable based on past experience.

Joel G.

01/09/2023 12:00:00 SA

Amazing plumbing service. Timely response on multiple occasions. Dominic is very knowledgeable and trustworthy.

Alice B.

12/03/2010 12:00:00 SA

I now have a plumber.

Dominic came to my house for the first time yesterday, but it won't be the last. I made an appointment in the morning, and he showed up at the appointed time. Imagine...a plumber who gets there when he said he would.

He finished the work on the toilet in less than 10 minutes. When he got to the sink, the ancient piece fell apart in his hands. He went to the store to get a replacement rather than telling me to call him back when I had the part. He went on to fix that and unplug a line that had probably been in the process of clogging up for decades.

After two hours of work, he gave me a bill much lower than anything I had expected. He's a delightful professional. I can't recommend him highly enough.

Remember to mention yelp!

Steve L.

10/08/2011 12:00:00 SA

Dominic came out to fix our leaking kitchen sink, which was a particularly difficult job because it involved connecting new pipe to the original 1930's galvanized pipe. He had to try several different methods to achieve this, going to hardware stores twice to get the right parts. He said there were ways to fix it quickly, but he wanted to ensure that it was fixed right and would not start leaking into the walls. He spent several hours completing the work, and we were prepared for a massive bill. But his bill was very reasonable given how much time he had to spend. We were very pleased not only by the outcome and fair billing, but Dominic's respect for our property and diligent effort to get the job done right. We were impressed that we had him work on some bathroom plumbing as well. We will definitely call him again, and we recommend him to everyone with enthusiasm!

Jon S.

12/26/2019

This is my go to plumber. Unless you live a life of leisure, you probably have a day job and you cant meet a plumber at 10am on a weekday when convenient with the plumber. MSK works nights and weekends so you can actually be there without missing work. He also guarantees all his work (although we've never had a problem with his workmanship)

Simon O.

4/16/2012

Dominic is a great plumber. He had to make two visits to our house -
the first time he needed a part so we made a second appt and he
finished the task efficiently plus he did not charge me for the entire
time he was there.

He has good rapport, is friendly, and his prices are quite reasonable.
He also guarantees his work. Highly recommended for all our plumbing needs.

Rosie A.

5/29/2012

These guys did a great job. I was able to get an appointment for the same day I called. Everything was done quickly and my plumbing problems were all fixed. Very reasonable price as well.

Katy Y.

2/24/2017

MSK plumbing was fantastic. This review is overdue. I had a slow draining pipe that was causing water to back up every time I used the washing machine. Dominic came on a Friday evening and fixed it quickly despite car trouble and being outside in the rain. He and Kelly(?) were communicative, professional, and responsive. The quote they gave was lower than other services, they stuck to their quote, and their warranty is great. Thank you for all you do!

lindsay f.

08/05/2016 12:00:00 SA

Dominick was great, on time, quick response & friendly. I'll definitely use them again if necessary.

Brianne E.

1/19/2015

Talk about a professional! I just bought a house a couple weeks ago and had a washer & dryer delivered today. Well, when they tried to test the washer the standpipe immediately overflowed. After I envisioned all of the money that I would have to spend to have this fixed, I jumped on Yelp and found MSK Plumbing.

I called around 4:00pm (did I mention that today was a holiday and I wasn't expecting anyone to get back to me?) Less than an hour later my message was returned saying that they could be there in about an hour! What? I was floored that they would even come out today let alone so quickly. Well, Dom and Raul showed up and had me back in business in no time.

They did a super great job and I'm pretty sure that they left the jobsite cleaner than when they arrived. I would highly recommend them to anyone that it looking for an honest and competent plumber. I'll definitely be calling them again for all my plumbing needs.

Mona R.

12/05/2011 12:00:00 SA

AMAZING!! After Above All Plumbing left me high and dry..literally MSK Plumbing came to the rescue! Thank you so much for your professionalism and helping out a person in need.

Christine C.

3/18/2011

Thank you, fellow Yelpers, for your accurate reviews of Dominic. Seriously, call him first! After my only toilet became completely clogged, I called Dominic and he was at my doorstep within 90 minutes. He quickly and effectively fixed the toilet and gave me pointers on how to prevent future problems. He was also incredibly cheerful, particularly given the rain and the nature of the job.

Alyssa M.

5/30/2011

Dominic and his brother Julian were incredible. Our garbage disposal was rusted and leaking and they came out to the house, assessed the problem, went to Home Depot and bought us a new disposal, and then came back to the house to replace it. All in a record amount of time.

Dominic is a total sweetheart and is incredibly considerate. We will definitely use MSK Plumbing again!!

TC W.

2/25/2011

I am glad that I checked Yelp this time for my backed up sewer system before I called in an emergency situation. Dominic was great. He answered my call quickly (within a few minutes), and showed up within an hour or so. Considering that he is a one man operation this is very impressive. He was very respectful of me, my house and paid exceptional detail to making sure that he was clean and didn't make a mess. His attention to cleanliness was exceptional.
I have had to call several times in the past to many different emergency services and he was hands down the best in this category. He is an enterprising and honest young man who I hope does well because his work ethic and commitment to getting the job done well deserves to be rewarded. I would definitely call on him again.

Michele R.

07/03/2014 12:00:00 SA

Had a big Little League end-of-season party for the boys on Saturday in late May--Thursday the sink AND washing machine back up. We live in a older place, so all the drains on that side of the house are connected. Oh no, not good at all. We were expecting 50+ boys, parents and siblings--MSK to the rescue. They had a spot open for me the next day, arrived early, and unclogged my sink and in a jiffy.

Party was a hit and I haven't had problems since then. Excellent service--thank you.

S F.

7/24/2015

NEVER responded to the contact us e-mail provided by his web site. How reliable is that?

Lailan H.

05/01/2012 12:00:00 SA

Solid and *stress-free* contractors & handy people are hard to come by, and Dominic is the most solid, reliable, no-nonsense and trustworthy I've ever worked with since being a homeowner for 5 years.

We've been using him for years, since we got the house, and he has cleared our bathroom and laundry pipes, fixed our garbage disposal and faucet, and fixed our water heater. He has a 30-day guarantee, but we've never needed him to come back because he get's the job done and knows exactly what he's doing, which is nice when someone really knows their craft.

When we call, he almost always comes right away, usually the same day, but if not then usually the next, and he works evenings, which is appreciated with my 9-5 job. He's always on call, is incredibly fast like he's in and out before I know it, is affordable, tells me when and where I can save money with my limited budget, and is extremely professional.

Sounds like he's going to hire another associate & expand, since he's so popular!

Charley D.

10/19/2010

Called Dominic to fix a couple of problems. He arrived promptly, found a problem I didn't know about (leaking from the drain in the tub into the crawl space below), and fixed everything for a reasonable price - with one exception. While working on the tub, he accidentally dropped a piece of plastic into the outflow pipe. It lodged in a spot that prevented the tub plug from closing. He agreed to come back on his own time to fix that problem. How often does a plumber admit to a mistake and then fix it for free? Wow!

Cannon B.

6/26/2012

Once again Dominic did great work. Last minute call and he committed to helping out. (Helping out might seem like an odd phrase while paying for services. But with this industry it is applicable) Communicated well, showed up when he said he would. Worked hard. Fixed the issue and offered a fair price. Couldn't recommend him more.

James W.

01/09/2015 12:00:00 SA

I have used MSK Plumbing on four occasions (not a reflection of the work, but the age our home). They have been great and I highly recommend them. Excellent service, very prompt. Just a real joy to work with. I don't hesitate in calling them for all our plumbing needs!

C P.

8/16/2010

Here we are a year after our last plumbing issue and the drains have slowed down. Our house is old and therefore not a surprise that we have plumbing issues come up. Dominic delivered excellent service once again and the drains are back to flowing properly. He is conscientious from offering to wear shoe covers in the house to wanting to keep costs down AND he knows his stuff!!!

Stephen F.

9/14/2016

Dominic and his staff were amazing. I had a really minor job fixing some hot water and small leak issues, but they kept me informed of their time and location so I didn't have to wait around a ton for Dominic to arrive. Once he came, he quickly assessed everything, gave me what turned out to be an incredibly accurate estimate of the cost for his time and materials, and even though it was late in the evening, he went ahead and purchased the parts and returned to complete the job in a short amount of time. Finally, Dominic accepted digital credit card payment right there, keeping things quick and easy.

He's a local guy, friendly, licensed and insured, and works really, really hard. I wish all the best for Dominic, and I'll certainly use him again whenever I have plumbing needs.

Joseph W.

4/25/2012

I called 3 plumbers tonight for a leak in one of my rental units and Dominic was the only one that called back and in about 2 minutes! He came over and fixed the problem in about 15 minutes and charged a fair rate for a nighttime emergency call. Highly recommended!!!

Teresa P.

9/19/2014

I rarely write a review. My experience with MSK was so great that I feel I had to share it to help others, specially because thanks to the Yelpers reviews I found this Company. Thank you Yelpers!
No that they need another 5 star review, they have so many! Often I have called
businesses for service based on their Yelp reviews and I have been dissappointed.
I don't understand how that could happen.
Not this time, though. Before I called MSK I called TA Roberts 2 days in a row. They didn't even return my call. How unprofessional is that! Lucky for me because I woud not have had the opportunity to experience MSK if they had called me back.
These guys answered my call within one hour. The nice lady who called me explained to me that the next appointment available was in two days, which was fine with me since it was not really an emergency situation. She gave me the time the technician would go, gave me their $ amount of their service fee, and explained to me that any additional $ amount would be for the parts required.
At exactly 5 minutes before the scheduled time the nice lady called me to let me know their guy was running late and he would be arriving within 30 minutes. Well, he showed up only15 minutes later. Professionalism at its best!
Problem solved in 15 minutes! The guy took a look at the leaking area and said:
No problem, I have the part, I'll be back soon. He went to his truck, and came back with the part. Fifteen minutes later the work was done. The bill: the Service fee plus $12 for the part. How cool is that!
Truly a professional Plumbing Service company!
Thank you guys! You are the best!

Michael V.

07/04/2016 12:00:00 SA

1) They were the only plumbers who responded on the holiday weekend. I called 5 others before I found them.
2) The woman on the phone was communicative, articulate, thorough and polite, and called back exactly when she said she would.
3) Dominic was professional, knowledgable, and aid attention to details. For example he put on shoe protectors each time we went indoors.
4) He handled our issues quickly, then wrote up our invoice with a thorough explanation of what was done, and offered to speak with the insurance representatives.
Amazing.
Thank you Dominic.

Garen C.

1/22/2016

Great service in clearing out a very important and blocked up outdoor drain. The guys worked hard late at night, and did the work well, courteously, and at a fair price. What else could you want? Very pleased.

Kelly O.

08/02/2013 12:00:00 SA

Yep, these guys are amazing. These guys work so hard it is insane. I called them to get a second opinion on our clogged drain and Dominic located the problem immediately, didn't try and sell me on something that wasn't needed (as the first company had done). The clogged drain turned into a disaster situation which eventually led to them digging a 6' deep hole in the front yard. They discovered that when our house was remodeled before we bought it, they had capped a pipe and never re-connected it to the sewer system! Crazy! Anyway, they stayed the whole day AND into the night to finish the job AND came back the next morning to finish up and clean up! Totallly amazing!!! The best!

R A B.

09/01/2011 12:00:00 SA

I called Dominic to help my mother in an emergency. He called when he said he would, showed up when he said he would, fixed the issue and offerred advice and help for other things. He is more than professional, if you have an issue CALL HIM!!! and MSK

John K.

01/02/2020 12:00:00 SA

Thank God for Dominic and MSK Plumbing. He's been my go to guy for years and when we encountered our latest problem of a sewer line stopped up with tree roots on New Year's Day (when EVERYONE else was closed), he came out for an after hours job to save the day. Not only did he clear our root problem but when I mentioned that the kitchen sink was draining slower than usual, he diagnosed that drain and cleared it as well. I'm happy to say we are a free flowing household once again! Dominic is knowledgeable and professional and to quote him, He wants the job done right. If that means working an additional hour to clear further down the drain beyond the initial blockage, he goes that extra length. I highly recommend MSK Plumbing if you're encountering any type of drain problem.