Ok, so, I have used yelp for years and never bothered to sign up for an account until today. I had to sign up today because I had the BEST plumber experience today.
To preface, last year we had a leak in the ceiling that soaked through the drywall and dripped down to the rug and sofa below. We called a plumber and he spent a week ripping out the whole ceiling and replacing TONS of pipes. Between the ceiling and the plumbing repair, it was almost 3k. Depressing, but I decided that just comes with the territory of old houses.
A month later, I hear the same dripping sound - - in the exact same spot. My entire family thought I was crazy and hearing things so I ignored it, and I ignored it, and I ignored it until one night I decided to get a ladder and feel the ceiling just to be certain it wasn't wet and, what do you know, my hand went right through the dry wall.
Since then I have had three different plumbers come out. We've had a sink replaced, we've had a pipe replaced. We even had our water filter system replaced, but the leak kept on keeping on.
Today, a plumber told us that all of the pipes connected to the washing machine needed to be ripped out and replaced. Everyone was on board except me. It just didn't make sense. The dripping was so sporadic, and really not a drip, more like a squirting - like an artery.
I did some yelp research and called Mr. Speedy. The woman who answered the phone really listened and sent someone out right away. If I'm going to spend another 1k on this leak, I'm going to get another opinion...
So Adam arrives. He's young, smart and really nice. Unlike all the other plumbers who talked over me and treated me like a dumb girl, he really listened to what I had to say and was eager to trouble shoot the problem. He went upstairs and downstairs and tapped on the floor and on the ceiling. He went into the crawl space and looked around. After about ten minutes of investigation, he discovered that there is a crack in the floor behind the upstairs fridge and that when the fridge runs through some cycle, likely the ice production cycle, it leaks water through the tiny crack and when it bottlenecks, ends up squirting out of my ceiling.
It is a crack in the floor that water spills through. ALMOST FIVE THOUSAND DOLLARS IN UNNECESSARY PLUMBING REPAIRS LATER. I wish I had called Adam and Mr. Speedy plumbing last year, but alas, I made the epic mistake of using my mom's plumber. NEVER AGAIN!!!
Adam was so honest. He knew I would have done anything to fix the leak but instead of trying to sell me on some expensive repair, he pulled out a tube of caulking and fixed the crack in the floor. The fridge is another issue... but I'm so relieved to know that my floorboards will not be rotting anymore. No more ruined ceilings, no more expensive plumbing fixes, no more being bullied and lied to.
Adam was so great!!! I will call him for everything from now on!!