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Massay Electric


Alameda, CA 94501

Reviews


ben l.
ben l.
02/01/2019 12:00:00 SA
How much better can you get?
David was fantastic in response, came at 5:45 to look at problem.
Had his top guy Horatio come out next day and trouble shoot...and fix and recommend most cost efficient.
super honest and reasonable. Unbelievable these days

Thanks so much David and Horatio

Linda L.
Linda L.
10/24/2022
All my power went out at 7:30pm on a Saturday night.  None of the other electricians I called even called me back, not even on Monday.

David, on the other hand, called me back within a few minutes and came out himself right away and fixed everything.  Even though it was complicated, he had my power back on by 9pm.  He charged me so little, when he could have charged me anything at all considering the jam I was in.

He is super-knowledgeable, efficient, incredibly honest, and just a very nice person.  He was a hero to me.

I can't recommend him highly enough.

Humera K.
Humera K.
11/18/2022
Always great service!  I had lights in kitchen come on and off at random. We called them ghost lights. Dave sent over someone the next morning. He located the loose wire in one of our 4 way switches immediately, fixed it and done. I have relied on Massay for more than 20 years. Honest and trustworthy, reliable service.

Steve A.
Steve A.
10/28/2022
Part of my contract with a solar company included an electrical service upgrade, which after 5 months of lame excuses,  they failed to complete, so I fired them. Fortunately I found that David Massey was still in business. Having been an Alameda Realtor for many years, I had frequent need to call upon an electrician and I, along with a number of my colleagues, knew David Massey to be a superlative and dependable electrician, as well as a man of impeccable integrity. What the solar company couldn't get done in 5 months, David Massey got permitted, completed, and approved by the city inspectors in less than two weeks. He has been a joy to do business with and exceeded the high opinion I already had of him.  You'd be hard pressed to find his equal.

Critical I.
Critical I.
1/16/2022
Could not have been more pleased. David has been in the business for many years and is fair and reliable. Horatio and Edwin work efficiently, are personable, reliable and take pride in their work. I recommend them without reservation.

Jenn H.
Jenn H.
01/10/2017 12:00:00 SA
Bathroom fan wasn't working, so I called a bunch of electricians in the area and David responded within a few hours. He agreed to come over the following afternoon.

An hour before our appointment, David called to apologize and let me know that he would be about half an hour late. I told him that wasn't a problem. He came promptly at our new time, and fixed everything within 30-40 minutes. He explained what he was doing throughout the process and gave a fair price.

Overall very pleased with the services provided--David seems like a nice guy and does honest work!

Lauren B.
Lauren B.
3/23/2018
I cannot express how amazing David Massay has been since we become homeowners!

We had a lot of trouble finding a reasonable quote for installing a new chandelier. Massay came out, took out the old fixture, installed the new (very cumbersome) one, and spackled the hole to better fit our new fixture. All we had to do was to repaint a bit, and we were set!

Just last week, we gave Massay another call due to our sump pumps going out of service. The rain started, but our sump pumps didn't, and before getting them replaced, we wanted to be sure there wasn't an issue with the electrical. After two trips and a thorough investigation, it turned out that the issue wasn't electrical after all, since the old pumps were shorting the fuse. Since no solution was found, this was all done at no charge.

We're definitely calling him up next time we're in a jam!

Ryan M.
Ryan M.
11/12/2017 12:00:00 SA
[UPDATE]: After posting the initial review, got a quote through email as well as a phone call and text.  Got a very reasonable price and was able to schedule the job within a few days.  Horatio was excellent and finished the work in a timely manner.  They made good on the project within reasonable cost, which brings the review back up to 4 stars.

After all of the great reviews, was disappointed by the service response I received.  

I had two projects to scope out, and first, it took a couple of days to get a hold of him and coordinate a time for him to come over to scope out an estimate.  He doesn't respond to texts, but is more responsive to voicemail, or better yet if you catch him live on the phone.

When the home visit occurred, he was on time.  Upon entering, I politely requested that he take his shoes off (it's a carpeted home), and he paused and gave me a funny look.  Later, he revealed that he would like for his workers to wear shoes while going up ladders for their safety.  No problem, I said.  This, however, was a counter to customer first thinking.  If I were a service business, I would first attempt to problem solve to accommodate both needs.  One could be to either wear work booties over shoes that's so common nowadays with contractors and home delivery staff.  Another would be to lay down cardboard or a plastic runner along the carpet.  Knowing the amount of homes in the area that have carpet (and clean conscious owners = ), I assume this would be good to consider.

After the home visit and the estimate, he was supposed to email me a quote.  I even texted him immediately after he left to ensure that he had the correct email address.  Again, no reply.

It's now five days later, and after repeated texts and a voicemail, again, no response.  I set aside time to be home for the inspection, which is tough for someone that works in SF.  If you are particular about responsiveness and diligence, I would avoid.

Mark P.
Mark P.
12/01/2018 12:00:00 SA
Answered immediately, came within 2 hours after finishing that day's job, and quickly diagnosed and fixed the problem. What more do you want in an electrician?!?  Saved a refrigerator full of food!

jeff g.
jeff g.
1/24/2020
Wonderful people. A pleasure. How often do you hear that about electricians (or plumbers). I had a tough job and they did it well, fast, and for a fair price. Thanks David and Horatio!

Mandar W.
Mandar W.
9/14/2017
Highly recommend David Massay for ALL your electrical issues!! David came to my house at 9pm on Sunday night. No other electrician picked up the phone but David was glad to stop by and evaluate the issue. I applaud his professionalism, effectiveness and courteous interaction very much. He went out of his way to help me by finding a part that was really hard to find. Very reliable, reasonable and caring! Really as good as it gets.

B F.
B F.
01/03/2020 12:00:00 SA
David saved our Thanksgiving!  He fit us in mid-afternoon before Thanksgiving Day and got everything squared away so that we were able to use the oven.  He is professional and thorough, and I highly recommend him.

Wataru M.
Wataru M.
05/03/2017 12:00:00 SA
Tried David on a recommendation and he was fantastic. Very patient on the phone and tried to solve our issues without having to come out. As another reviewer noted, he was running a bit late to our appointment, but called us to let us know in advance which was totally fine. Turns out our issue was common for our part of Alameda so he was able to troubleshoot it and get it fixed. Very nice throughout. Will definitely call again for any future needs.

Christian F.
Christian F.
02/06/2017 12:00:00 SA
Dave was a delight to talk to on the phone, patient, calm, knowledgable. He said his team would ring later in the day before coming out to the house. True to form, I got a call in the early afternoon and Horacio and his assistant were at my doorstep soon after. They too were great. Persistent, confident and knowledgeable in diagnosing then fixing our problem. Excellent service!

Steve F.
Steve F.
4/22/2016
I called David Massay and received a return call in about an hour.  David is an extremely knowledgeable and experienced electrician.  We made an appointment for the next day.  He was right on time and was able to troubleshoot and resolve my electrical issues quickly.  I found the cost to be modest.  David is also just a very nice, decent, honest and interesting guy.  5 Star recommendation with zero reservations.

Elaine R.
Elaine R.
07/03/2016 12:00:00 SA
I needed a light switch replaced in my kitchen.  David came to my home and replaced it. David was very professional and even explained what he was doing. I would give him ten stars if I could and cook dinner for him.  I need some wiring done but can't seem to reach him! He is the best, forget about the rest. I still say Thankyou David when I flip the switch!

Rick F.
Rick F.
07/12/2017 12:00:00 SA
Terrific electricians!  They are knowledgeable, fast and fair priced.  Have helped me out twice now and have completed the jobs quickly and successfully.  Would highly recommend Massey!

J S.
J S.
4/23/2013
I wrote a review for Massay Electric a couple of years ago, but it isn't visible on the page anymore. I heard that Yelp periodically removes reviews from infrequent Yelpers, so that may be the reason, but I'm uncertain. In any case, I thought I'd submit a new review since our experience with Massay Electric has been excellent. They have done extensive work at both my husband's office and at our home. Dave Massay and his employees are highly skilled, professional, trustworthy, honest, and kind. You can't do better than that. We will use them for any job in the future.

Anthony L.
Anthony L.
9/24/2013
Dave Massay is an experienced and highly skilled electrician.. He is a guy that you should not rush. He is going to do things right the 1st time and make sure your happy with work at the end. He knows Alameda. So I know when I hire Dave & and his crew my clients will be satisfied with the work done.

Joe J.
Joe J.
4/28/2011
Dave Massay was great. He was able to make an appointment quickly to solve our electrical problem. Despite some shoddy work done previously by whoever screwed up the outlet, Dave was able to work with what he had and quickly do what we needed and had our outlets and light switch fixed and looking great. He was able to offer honest advice that works realistically with our budget. Polite and professional.

William R.
William R.
8/31/2015
David & his team are awesome.  They came to my house within hours of my call and fixed my wiring problem quickly.  I am very grateful and will use them again.  Price was very fair too.

Erica H.
Erica H.
1/27/2015
I cannot recommend Massay Electric enough. I bought a new (old) home that needed major electrical repair and updating. David Massay kept in close touch during every step, explaining well what was wrong and what needed fixing. Mark and Horacio spent days in, on, and under the house and did a really fantastic job. All three are really nice guys, very competent, and I trust them and their work.

Greg T.
Greg T.
12/14/2009
Great service. Honest, timely, knowledgable and most important - ethical. He had to re-wire and fix another electricians botched job for me. Dave Massay said if he couldn't resolve it then it was his loss, not the customer. He did fix it and had a much better and less expensive solution.
I also had another outage on a rainy Saturday eve. He came out and resolved that too! Awesome!

T J.
T J.
02/10/2010 12:00:00 SA
Dave is a sweet and honest guy who has been an electrician for a loooooooooooong undisclosed amount of time. He actually has no idea what YELP is, when I told him I was going to write him a review! He is a quincentennial Alameden Mayberry character referred by our great Mayberry plumber TA (Todd) Roberts. He is old-school native Texan, although he has lived in Alameda, like forever. He was professional, honest, on time, good prices. He even took his shoes off when I asked him too upon entering our home, which believe me, most contractors will not do! I had our appliance man tell me that he wouldn't do it, Dave didn't even question when I asked him. He has been around the block, so to speak and knows his stuff.  We  had him fix a few things around the house, he was quick, efficient, and had everything he needed in his van. No running around to find parts like some electricians I have used. We are going to use him again and I will show him YELP!

Tony A.
Tony A.
11/08/2008 12:00:00 SA
Dave and his team are professional, timely, and I've used them several times over the years, from simple hook-ups for new appliances, to rewiring the house and adding heater elements, to -- most recently -- the wiring for our kitchen addition.  They're respectful, sensitive to our constraints (time and budget), and all-around great folks.  We recommend them highly!

E S.
E S.
9/26/2010
Dave, Horacio and Mark replaced the electrical service in our house and did a great job.  They were speedy and thorough and did a few other small jobs, also.  Dave set up the pre- and post-building inspection appointments and was present for both.  We would definitely use them again for big or small electrical projects.

P M.
P M.
05/09/2010 12:00:00 SA
Excellent work, and very thorough.  Dave and his team took their time - apologizing for taking one extra day to totally update the electric system in my 87 year old home.  Would highly recomment Massay Electric to anyone.

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