So... picture this. You're me... at home on a Sunday... with a wife, a baby, and a couple kids... and only one bathroom. Now imagine being me when that one bathroom - the one and only toilet in the entire house - clogs up. Now, take it one step further... imagine being me when that toilet clogs and starts backing up unimaginable filth into the bathtub. I believe the classic expression to use here is, Well... crap.
After fighting with Cheapo Depot augers and a plunger for few hours (yes, really... a few hours... I gave it all I had), I started calling one plumber after another in hopes of getting some help. Did I mention it was a Sunday? Luckily for me, I managed to get a hold of Kyle fairly easily, even though it was already about 6 or 7 pm. He was at the house within half an hour.
Have you ever had a plumber come over for a job, track dirt and grime through your carpet, flash the crack of his ass, and hand you a bill? Well, I have. It's kind of a cold experience, and that's what I was prepared for. But Kyle... oh no, not Kyle... the guy took his shoes off to walk into my house. When he finished with the plumbing issue, he cleaned up after himself, and well. I mean, I literally had to tell the guy to stop cleaning (I made a fair amount of that mess, why should I let him clean it for me?).
In any case, he pulled the toilet off the floor, pushed a 100ft auger through the pipe, broke through the clog, cleared the bathtub drain for good measure, put everything back together and was done in less than two hours. He even helped locate the sewer access port that my front lawn devoured some time ago. VERY reasonable bill, too. At the end of the night, we shook hands and he was on his way.
It has been a week now and my throne is still functioning quite well... actually, better than it ever had in the two years that we've lived in this house. Would I call Kyle again if the need came up? Hell yes. And you should, too...