Description
Drains cleared Copper re-pipe Slab leaks and remodel Back flow certification Garbage disposal repair or replace Gas lines repair or replace Water heaters repair or replace Tankless Water Heaters Faucets repair or replace Sinks repair or replace Toliets repair or replace
HISTORY
Established in 2004.
I have proudly served the Orange County area since 2004. I am a licensed, bonded and insured plumber in the State of California. My company offers full service plumbing for residential, commercial and industrial clients. I am a dependable trustworthy man and I stand behind my work! I see each plumbing assignment as an opportunity to fulfill my customer's needs promptly. No job is too small or too large. I am happy to provide free estimates for my customer's convenience. I even wear gloves and place a mat on the floor as to not cause further damage to your home or business.
ABOUT BUSINESS OWNER
When you need plumbing or drain service that you can trust at a price you can afford, contact Justin Time Plumbing. For years, we have been recognized as a trusted name in plumbing for both repair and installation.
Our professional, on-time service experts are considerate of your family's time and home. For both residential and commercial needs, we provide the right plumbing fix at the right place.
Emergency service available 24/7
Know the price before we begin your repair or service
Call Justin Time Plumbing; We will earn your business and become your plumber of choice.
History
Established in 2010.
At Justin Time Plumbing, we're dedicated to providing considerate, professional plumbing and drain service with integrity.
SERVICES
Emergency Services, Drain Cleaning, Pipe Repair, Toilet Installation, Faucet Installation, Sink Installation, Leak Detection, Bathtub & Shower Installation, Drain Installation, Electric Water Heater Installation, Gas Water Heater Repair, Tankless Water Heater Installation, Tankless Water Heater Repair, Sewer Services, Backflow Services, Hot Water Recirculation Pump Installat…, Sump Pump Installation, Swimming Pool Heater Installation, Septic Tank Services, Toilet Repair, Sink Repair, Bathtub & Shower Repair, Water Heater Repair, Water Heater Installation, Faucet Repair, Pipe Installation, Gas Line Services, Garbage Disposal Repair, Electric Water Heater Repair, Swimming Pool Heater Repair, Garbage Disposal Installation, Water Heater Leak Repair, Water Filter Services, Gas Water Heater Installation, Hot Water Recirculation Pump Repair, Sump Pump Repair, Virtual Consultations, ,
Reviews
Just finished having my pipes snaked and was very pleased with Brian! He was quick ( my 5 year old commented he's a fast plumber!), cleaned up as if he was never there , explained his findings and was very professional.
Just want to say thanks to Ryan and Trevor for snaking my mainline and unclogging my entire master bathroom. Called the night before and they were out the next day at 9am. Quick, easy, and clean job.
Devra S.
03/02/2012 12:00:00 SA
I had a mysterious leak that the water company insisted i have fixed. The problem was I had no idea where the leak was and I was worried if I left it too long, it would turn into a huge problem.
I called Justin and he had a team of two guys come out to check it out. They were so thorough and instead of giving up and running off to a new job after an hour of checking, they stayed until the found the leak. It was a small leak on an outside faucet which they replaced for a very reasonable amount.
I was very impressed with the professionalism of these two young plumbers. I am going to use JustinTime Plumbing now for all my plumbing needs. Also..pricing is very competitive.
As now a regular as needed, Matt is very responsible with excellent service and prices. Appreciate his quick service response.
Great work. Took care of all of the items on the list and the other issues that came up during repairs. On time, friendly. Reasonably priced too!
My sink backed up when running the garbage disposal, yuck. Called JustinTime and they were onsite in under an hour and had the clean-out snaked and out the door in 40 minutes. Who could ask for more! Definitely will use again and recommend. Thanks guys!!
Just-in-time plumbing they did a great job i would recommend them to anyone or everyone the girl in the office who works on the weekends is very helpful she is who I delt with over the phone. They came out and gave me a fair price and did the job quickly. Thank you.
Jerry L.
10/08/2013 12:00:00 SA
I didn't use him but I saw red flags galore.
Over priced and they tried selling us stuff we didn't need. For example; after I said we wanted to abandon the pipes under the slab and I already knew it leaked, they wanted to sell an unnecessary and expensive leak detection. Hey; the floor got hot when the hot water heater was on, what more do I need?
Their over the phone estimate was about 50% higher than the next guy. They kept my number and tried calling again 2 months later.
Sadly Just sent them home!!!! Cameron was terrific but the main office literally tried to rip us off ....The toilet flange was in bad shape and needed replacement after they removed the toilet... they quoted a price of $550 to replace the flange and then dropped to $500... knowing that we needed this fixed... Unfortunately, I'm in the business and that smelled fishy.. I looked online for what a flange replacement should cost and the range is between $145-230...... Needless to say we don't like being take advantage of.. They were sent home and were looking for an honest plumbing firm..... Justin we used to love you and your service but this is ridiculous
I give high marks for Cameron who was terrific and quite professional but I give very low marks for the front office
Justin J.
10/02/2022 12:00:00 SA
Tyler was great. Quick. Explained everything and handled business. Highly recommended.
Fantastic work. Quick, clean, friendly and reasonably priced.
Can't ask for much more than that. Thanks again, Justin.
R A.
01/01/2014 12:00:00 SA
We called Justin today with an emergency leak and he sent someone over within the hour. They fixed our water heater with urgency and a smile and we could not be happier to have hot water and a fixed heater. Before they got here, he walked me through how to turn off the water so that it did not continue to flood. We really appreciated his help and great communication. Thank you!
So today or mainline backed up and as always I called JustinTime plumbing. They arrived in a couple of hours and Ryan and Trevor got to work.
It took them Two passes but they were able to clear the line.
Thanks to them I don't have to wait until Monday.
Replies with quote within 24 business hours, and communicates very well through texts and calls. Up front with pricing for urinal and sink service. Michael, the tech that was sent out, was very informative. Advises for future references to prevent long term problems, and communicates well from that start to finish of the service. Michael was very professional and neat, it is obvious that he enjoys helping people with his trade, and would refer him specifically to family and friends if possible.
Jesse was on time and fixed two leaky drains in about an hour. He was nice and professional. Good deal.
Michael came out to unclog my shower drain and he was really helpful and offered great advice to help keep the shower drain from clogging. He provided awesome service and left my shower clean!
After the heavy rains this winter, I was having some major flooding in my backyard. JustinTime quickly figured out the situation and MacGyver'd a new drainage system integrating my rain gutters and new backyard drains. They installed an electric pump to help push water out to the curb from the back of my long East Side Costa Mesa yard. The system is working flawlessly during this current Storm of the Century I have used JustinTime for a sewer line issue as well with no complaints.
Adam and RJ replaced my garbage disposal. Both of them were nice, polite and professional and did a good job. They made it look so easy.
I got quotes from 7 plumbers and I picked them because of their price and high reviews on yelp.
If I need anymore plumbing needs I will definitely use JustInTime Plumbing again!
Thanks again.
I had a water heater go out the JustinTime was able to replace the next day. James was very friendly and professional. He completed the work in about two hours. I would definitely call them again.
This business is top notch! It's honestly a great deal and you will receive quality service. I wouldn't go anywhere else. He was able to remove the blockage we had and resolve our issue in no time. I was very surprised at the friendly service we received as I've reached out to other companies and did not feel like they valued me as a customer. For all your needs, contact JustinTime Plumbing I know I will be. You won't be disappointed.
Lara A.
12/06/2021 12:00:00 SA
Michael came out and fixed our clogged drain today. He was super helpful and amazing! I would definitely ask for him if you need a job done.
It's the good and honest people like Michael that make this company great. He got my clogged sewer line going in no time. The price was fair and no unnecessary up selling was appreciated.
We have used Justin Time plumbing at our primary and rental homes. They are quick to respond, gives quotes over the phone. Schedule usually next day or the week of. They have quite a few crew and all we have had are awesome. They use drop cloths, have masks on during Covid. Wear booties as I have hard wood floors. Give recommendations and explains why. There are 2 people working right now as we speak and one is working on my faucet while the other one is replacing my water heater that I asked for. We don't even bother with calling other plumbers to get quotes anymore. We had another plumber we used to use and no longer even on our contact list!
Alli D.
09/02/2021 12:00:00 SA
Called to have a return replaced on our toilet. Tristan (I believe that is his name) arrived appx 1 hour after we called (and the lady on the phone was very nice and efficient.) He fixed it fast. Great service!!! I hope I don't need a plumber in the near future but if I do it will be this company!
Jimmy C.
10/09/2014 12:00:00 SA
I DO NOT recommend this plumber. I called Shoreline Plumbing (who I do recommend) and they gave me an estimate to replace my water heater. My wife called back to schedule two weeks later and Shoreline could not make it that day so referred her to Just in Time. When Justin Time showed up, they convinced her that she should also replace the heat pump (there was nothing wrong with it) and gave her a verbal, but not written estimate for the work. Normally she would have called me to check I was not available via cell that day. When I arrived home, there were two trucks outside and 4 guys in my garage, and they were just about finished. My original estimate from Shoreline of $ 1,400. was now a bill from Just in Time for
$ 2,800. I asked them why they needed 4 guys to replace a water heater (reminds me of a light bulb joke) and I didn't get an answer. I did get a bill for $ 2,800 and was asked to pay them immediately. I declined since my wife was not given a written estimate and I wanted to investigate what the cost of the work should have been.
My research showed that parts for the heater and pump was about $1,200 retail.
I emailed Justin that I thought his charge was too high and in a later phone call he told me his material cost was more like $ 1,400. My math tells me I was charged
$ 1,400 in labor to replace a water heater and pump. That is insane! The work was done in about 4 hours which is slow, and that works out to $ 350. per hour!
I told Justin I thought he had taken advantage of a woman customer but that I would pay his bill because I care about my reputation and didn't want to be accused of shorting his bill. I sent him two checks, one for what I thought was a reasonable price and a second check noting overcharge Justin never called back and cashed both. I should also note that during his work there, all of the electricity, except the garage doors was knocked out and resetting the breakers didn't fix it. Although nothing else was going on in that garage that day, he said it was not his problem and that it is impossible that he could have caused the problem. Uh, right.
If you don't want to be taken advantage of and don't want to pay $ 350 per hour in labor, don't call this plumber.
Eric C.
07/07/2018 12:00:00 SA
I came home from work on a Friday around 6pm and noticed a sprinkler outlet in our front yard was broken by a painting crew. It was almost underground so I had no way to fix it. I called JustinTime Plumbing and they had a plumber out within 30 minutes! They fixed it within an hour and left the work area clean. Was a little pricy but to have this fixed as quickly and well as they did was well worth it.
If ever in a pinch I 100% suggest you use them.
Ali H.
05/06/2021 12:00:00 SA
Mark did a nice job replacing my master bath vanity faucet. The old one was badly rusted in place but Mark was able to cut it off without damaging he granite top. I recommend these guys.
Chuck S.
09/07/2022 12:00:00 SA
Call several companies out to look at my drain to the kitchen and one company did not show up the other company came out and did not have the proper equipment to even deal with it so I made one last phone call to Jason add justin time Plumbing he was very friendly and very knowledgeable and on time gave me a quote prior to doing the job and when the job was finished the price I paid aligned with what he had quoted me Jason was a hard worker and very funny :-) I'm glad I found justin Time and gave them a call
I would recommend them if you need any work done
Britney R.
11/04/2021 12:00:00 SA
Trevor came just in time! He was very knowledgeable and he had get communication with the issue we had on hand. He fixed the problem quickly! Would recommend them to anyone I know.
As of this writing, I have probably utilized the services of Justintime Plumbing nearly half a dozen times over an eight year period.
Dealing with waterworks is a tricky affair, and it is imperative to place your trust in professionals who will do the job right and charge you a fair price.
Whether it's fixing your water pipes or heater, installing appliances and connecting all things plumbing, you can be sure that this company will send you a friendly expert that will get the job done.
They are very accommodating when you need them in a pinch, are always on-time, and will have you up and running in no time. I highly recommend them to anyone in the local area and community.
They are on my speed-dial under Plumbing, they will treat you like family - the good, reliable kind .
Alyssa M.
10/12/2021 12:00:00 SA
We found JustinTime Plumbing through the request a quote feature and have been very happy w/ the responsiveness of the team! Blake was awesome! He was very thorough in his diagnosis and helpful in providing quick and efficient service.
Would definitely recommend!
Justin is very professional. My water heater was broken couple weeks ago, the water just keep coming out from the machine and i really don't know what to do. Thanks god i actually came to yelp and did some research before i randomly call some numbers on the yellow page. This guy really knows the things he is doing and the price is very resonable. He is NOT those type of guys who just want to rob you. I would definitely do business with this guy again, five stars service!
Aaron Y.
01/12/2022 12:00:00 SA
I have used JustinTime Plumbing on two separate occasions. The most recent was Jan 11th, of 2022 with Blake from JustinTime.
JustinTime employees have always given me a run down of exactly what they plan on doing prior to starting the work. This is really great from a customer service perspective as it helps to set the expectations immediately.
I felt like each time I've engaged JustinTime they gave me enough information to fix the issue on my own the next time this occurs. This knowledge transfer was really awesome as it allows me to become more self sufficient should I ever desire to be.
The actual work that the JustinTime employees perform is top notch stuff. They stuck around to ensure that the work they did met and exceeded my expectations and told me what to watch out for. For example, they told me how long toilet components typically last and how to perform my own self inspections on the different parts.
I would definitely use JustinTime Plumbing in the future as they are easy to work with, reliable and have always shown up at the scheduled time.
Arrived quickly, did a great job, very reasonably priced. Nice young kid just starting out with his own business, fun to talk to. I'll definitely call him again next time I need a plumber.
Emm E.
08/11/2022 12:00:00 SA
Worked with Brock he was very nice and knowledgeable. Expensive for twenty minutes at the house but I appreciated his hard work regardless. 5 star work but hard to justify the cost hence 4 stars
We have used Justin a couple times now and have been extremely satisfied with his services, professional crew, their workmanship and reasonable pricing! He is very fair, on time, hard-working and quick to respond to calls. He is very knowledgeable and thorough and positively determined to solve your problem. This time, our toilet was not flushing properly. Using a camera on a cable, we were able to SEE on the monitor what the problem was... turned out to be a piece of subfloor that had fallen into the drain (probably a year ago during a tiling project when the toilet was removed) and lodged itself about 2'down in the right angle of the drain lodged in the angle of the drain! They fished it out and problem was solved! Thorough work, very professional. Would not hesitate to recommend him.
Had a leak under our sink. Justintime got someone out to the house very quickly. Brian who fixed the leak was so personable and professional. Will definitely use them again!
These guys are awesome. They were clean, personable and unclogged my drain in like 5 minutes.
Brian H.
02/09/2015 12:00:00 SA
Had a misunderstanding with them about a job I had asked them to do. The owner called and made it right. I really appreciated that and the guys do very good and stellar work. Would definitely recommend.
JustinTime Plumbing really came through in an emergency. Water heater went out on Christmas Eve and they were the only plumbers that answered their phone. They came a little earlier than the window they mentioned and were able to get the job done. Brock was great, professional and very courteous. Will definitely use them again in the future.
Jonathan W.
03/09/2020 12:00:00 SA
best local plumber in town. I remember when Justin started his business. Whenever we have the need, we use Just in Time
Mack M.
06/11/2020 12:00:00 SA
Finding good people can be challenging in any industry. When we needed a plumber we asked our neighborhood and received a handful of recommendations. JustinTime Plumbing seemed like a good bet. The phone was answered quickly, though there was no greeting or welcome. I'm guessing they must be very busy because the guys who came out today were also moving fast and not giving names unless asked. At least they wore masks and seemed to maintain distance whenever possible, so they're doing their part to minimize the spread of COVID-19.
They isolated our issue and provided a repair estimate in less than an hour before asking for payment. They add a surcharge for credit cards, which at least is mentioned before they do it. Thankfully, I had enough cash to pay their investigation fee. If you need a fast plumber, Mark and Robert at JTP would be a good call.
I called Justin Time and they were able to come same day. Jesse was awesome and honest. He was understanding, quick and fixed what I needed within 1 hour. Great service!
Needed to snake the kitchen line, Eric was the guy. He was very clean and nice. He got the job done quickly and I had to pay way less money then other companies.
5 Star company and 5 stars for Erik
Thanks
This review is coming a bit late, but these guys SAVED ME on Super Bowl Sunday!
Had a plumbing disaster on the worst day of the year, to get any guy to want to come out. I called my usual plumber, and about 20 others, Most just plain weren't open, or had minimal employees working and were booked. A few offered to come at triple rate or more, because I was interrupting the game for them. Yes, I plotted a plumbing emergency to ruin the super bowl for you, you got me.
Then finally I tried JustinTime. They didn't mention the game, acted like it was any other day, and had a guy out within an hour. I did have to pay weekend rate on a Sun, but that is reasonable. I didn't have to pay them any shady you ruined the super bowl rate.
The young man who came out was very pleasant and professional, and is the first plumber I've ever encountered, who, of his own accord, put little booties over his shoes. He said it was to protect my hardwood floors, which I do very much appreciate, but I also was thankful not to have all the germs that would likely be on a plumber's shoes, brought in on my floor. It's been so long that I don't recall his name, but probably in his 20's, average height, brown hair, and slender. Whoever you were, you were great!
He fixed my bigger problem as promptly as he could and looked at a smaller issue with my sink, even though it wasn't in my original call.
Very grateful for their prompt, friendly, professional service, on a day when I wanted to scream at just about every other plumber I called.
Listen, anytime you have any sort of plumbing issue in my opinion it is urgent, if not an emergency. The responsiveness of this company cannot be matched. I called with an issue with a shower drain to make an appointment, there was no answer but their outgoing message said to text if I didn't want to leave a message. I texted the number and got a response within minutes. We texted back and forth about my issue, I got a quote and an appointment scheduled for the next morning all within less than 5 minutes. I texted them with another quick question that morning, again a response just a minute later. Now .... I hope I don't have any further issues but if I do, I can assure I will be getting back in contact with Justintime.
Rosemary M.
03/02/2022 12:00:00 SA
Just to add to my previous review with a clogged drain behind washing machine. I had had two different rooters during the past year and neither was able to clear drain or guarantee it. Jesse did it and I can now finally wash a full load of laundry without an overflow. You guys are the best!!!
Ronni L.
04/05/2022 12:00:00 SA
A very smart and resourceful young man named Blake came today to diagnose and fix a problem that required quite a bit of doing. I was impressed with his diagnostic skills and also of course how well he was able to work with people And explain it to me so I could understand. This plumbing issue was a tricky problem and he did a great job.
justinTime plumbing always comes through. Highly recommended!
Mrs. RL
Gary C.
03/11/2017 12:00:00 SA
I was disappointed in three things they did. They told me they would give me a call and get approval before they did the repair and they did not. I did not find out what they did and at what cost till they sent me the bill. They were to give me a discount of $20 off my bill and they did not even though they told me that and had it in their system when I called them for the service. Lastly, the customer service person was not friendly or helpful when I called to complain about these items. Probably will not use them again. Too bad as they had good reviews.
I've used JustinTime Plumbing multiple times in the past and have had excellent service. However this time I was very disappointed in their customer service. I had an emergency plumbing issue with my garbage disposal on a Saturday (I was having a dinner party) and called them early in the day. Spoke to the message exchange, said they would have them call me. Waited 4 hours then called again. Heard from them by text Sunday afternoon. By then I had already found someone else. Then I received a call Monday morning from Lauren (?) asking if I needed service. I told her they had taken too long to get back to me so I hired someone else. She made a snarky remark about being on the phone and hung up on me. She didn't even say goodbye. Needless to say I won't be using JustinTime in the future.
These guys are great. My main line broke underneath my driveway. I had 5 estimates and these guys are the only company of the 5 that were willing to do the repair the correct way without shortcuts. It took a little longer, but they were also the cheapest quote. They (Daniel & Travis) worked very hard and were very professional. I highly recommend this company for your plumbing needs. 5 stars all the way!! Daniel is awesome!
After every shower or load of laundry washed, a sewery odor would permeate through the house. I'm pleased to report that the grotesque odor no longer exists thanks to Brock! He placed dissolving sticks into the drains and it resolved the problem!
I have used JustinTime for years and have been very happy with their response time and overall support. They do a great job, and are always courteous and take the time to thoroughly explain things.
I used them again today. I called just last night and they were able to get someone here by the next morning Mark and Tristen were the team today and did a great job. I highly recommend JustinTime.
Vanessa D.
08/02/2019 12:00:00 SA
Awesome company! I called and got an upfront quote and the guys were here within the hour. Ryan and Joe were great! They came in and unclogged our sinks in no time. It was so reasonable and amazing service. They even cleaned up the mess that the sinks caused. Highly recommend!!
I'm 100% positive this review will be flagged as not recommended, but hopefully some people will this before it does. JustinTime Plumbing has made my family wish that an asteroid struck just in time to avoid having EVER come across this company. They've somehow flagged one of my family's review as not recommended when there was absolutely nothing fabricated or made up in the review, and the pictures posted with it have gone as well. Justin, Daniel and Tristan are some of the most disrespectful, disconnected from reality people I've ever had the displeasure of working on my house. Horrible, horrible, horrible. They worked on our house in April 2021 and I still can hear them cussing & yelling (about us) & lying to us on the daily.
I had a garbage disposal replaced today by Michael at Just in Time Plumbing. He arrived within hours of my call and did a great job getting the job done efficiently. He left the work area cleaner than how he found it as well. Thank you for resolving the problem quickly!!
Katrina B.
11/01/2016 12:00:00 SA
This review is long overdue, but I wanted to write it because they deserve a good review and I was very impressed with Brett, the plumber they sent. I was having issues with a leaking bidet and not only did Brett address that issue, but he offered to walk through the house to make sure that everything else was in working order. There was a sink in the master bathroom that wasn't draining properly, and he fixed that too. Brett was thorough, professional, friendly and courteous. What more could you ask for in a plumber? Their fee was reasonable compared to some other local plumbers I've used in the past. I will definitely be calling them back in the future for any of my plumbing needs. Thanks again, Brett!
These guys are great! I've used them several times for a property that I manage remotely and each time every one of their employees has been great to work with! Respectful, honest, punctual, everything you could ask for in a contractor.
Just recently they finished a job that I made the mistake of hiring a handyman to do thinking it was too small for them and they usually come in ever so slightly higher with the estimates (the cheap side of me is always tempted to go with others). But I've learned my lesson...they are worth it!
Our go-to for all plumbing jobs. We have used JustinTime on several occasions. Always quick to respond and provide estimates that are accurate. Every time, the plumber has communicated arrival and is on time. Work is done quickly, completely and cleanly. Blake and Jason yesterday completed several fixture replacements, snaking and a leak repair at my in-laws. As always - the service was outstanding.
My experience with Justin from Just In Time plumbing has been great! I initially found him on yelp to help fix a water pipe leak in the attic above the kitchen area. It was an emergency request because I had important guests arriving in my home in two days and I needed them the same da. They were able to fulfill my request in the utmost professional manner. I used them again for the second time when my kitchen sink got clogged up. They have always been very prompt in responding to my request and Justin has always been pleasant to deal with. I will definitely keep them as a primary point of contact in case anything happens in regards to plumbing.
Justin and Elizabeth from JustinTime plumbing did a phenomenal job on my second bathroom. They did my master bath and I had them back to do my guest bath this summer. They're efficient, timely and have a pleasant and knowledgeable crew. I would highly recommend them for your next remodel job or any plumbing need you may have! Diana
In my honest review, I was hopeful this company could meet a 5 star expectation, seeing that the first time experience with this plumber was not bad, efficient on time, then went very sour for me. It's really important that you not only treat your on going customers with a level of respect, good customer service and the proof of your company is on the follow up- not the quick sale or first time interaction. There's many plumbers out there! So my experience and review is based on the overall interaction. I had 3 calls with them, within a week, which I would think would be a great client prospect for this company seeing I'm new to the area and after the first encounter the owner actually told me that when I thought he was to come out to do the additional shower valve work, that it was too small a job for him... Then started in on me about price, confusion, my cancelled appointment (I gave prior notice and still rescheduled more work after the first encounter) And even forgot my name on a call. I felt discarded and treated poorly after the first service call. even if your clients only spend in your eyes $1500 this is still your client! Never tell them they are a small job and you have bigger jobs to do. Anyhow, in all honesty the team he has is pleasant and more than capable but fighting with your clients over $50 for a shower valve or changing pricing in the end , or even pointing out that the client is too small job for them it's horrible etiquette....
He talked over me and started being extremely rude and all I was trying to do was schedule work to help his business... Highly more uncomfortable!
The 3rd job, the secretary aka girlfriend tried to tell me she would order parts and how this is going to be done, sounded slightly out of it and really didn't know the specifics of the job.,, stuttered a lot, wouldn't tell me if I ordered my own part, (which the owner suggested nicely the first time was an option) changed pricing then kept telling me how things could be done or will be done- kept repeating herself as if I was incompetent to understand! It was highly uncomfortable again. Overall, I left feeling like I'll look for another bigger company that has some customer service skills.
Pros:
Good staff who obviously is loyal to the owner
Over priced yet quality work
Efficiency in response time
Cons
Horrible follow up
Needs a real receptionist! Someone who can professionally answer phones
The owner needs to stay away from customer service and hire more customer service managers
Get a good follow up system
Keep to a honest price sheet
$125 just for an estimate??? No thanks. Only a fool would hire the first plumber, without getting a couple of other estimates. Should I pay them all $125? If your reputation is good and your price is fair you'll get the job. In their defense, Justin Time did return my phone call right away.
We didn't have a regular plumber, but now we do. We called on a Monday morning and someone was out within a couple of hours. The job was done quickly and professionally, for a very reasonable price and zero effort to sell us a bunch of additional work we didn't really need. The tech gave us some useful advice for our leaky toilet and we received some coupons in the mail a few days later. Very happy from start to finish.
Tawnie O.
02/01/2022 12:00:00 SA
THE BEST BEST BEST! My husband booked online at 5 am this morning, received a call at 7 am and Donald (the most amazing, kind, friendly plumber EVER) was here by 1 pm! Ahead of schedule! He was so patient with me while I tried explaining all my shower/drain issues and fixed and tested everything! THE BEST!
Justin just installed a tankless water heater and re-routed some pipes in my house. Very competitive pricing and great work. I am always worried about details and cleanliness of work, even if it is going to be hidden in a wall. Justin treats your house as if it was his own. As some others have noted, it's hard to find a good plumber. Some of the work he repaired was because the last contractor did such a poor job. I'll definitely call on Justin again. Thank you for making this an easy experience.
When I arrived to my Newport beach vacation home for Thanksgiving holiday. The bathtub, shower floors and carpets were full of sewage and the main was backed up. I called my plumber for emergency service and the voicemail said they would return the call. They did not call me till the next day but I did not wait.
I called a few other plumbers but the one that responded quickly was JustinTime plumbing. I spoke to Liz, who answered the phone. She was great to communicate with, and you just what to do. She dispatch Tyler and he was there within an hour. He is a class act and a real professional. Evidently the main was blocked and he had to snake it all the way to the street. Once the drains were clear Tyler went beyond what I expected and removed most of the really gross debris from the house. Then he washed down the tub, the shower and the floors. Needless to say my new go to Plumber is JustinTime.
They have my recommendation
Moving furniture for a remodel only to find we had a leak in our drain pipe from upstairs. Open up the wall to see it's been leaking for some time. Brian was sent out to assess the repairs and even inspected for more damage around the area. Gave a quick assessment and ran back to the office to get the parts. Work completed within an hour at a great rate.
Don't ever want to have to call for plumbing issues again, but if we do, JustinTime and Brian are at the top of the list!
Blake was really good at solving our plumbing problem. Cleaning out the main line near the street. It was a hard job to get roots out of line but he did it and all is good. Price seemed fair. Thanks
Lauren H.
07/08/2022 12:00:00 SA
We have used JustinTime for years and have always had a great experience with their services. The staff is always amazing but Tyler showed up to help us today with a clogged sink and he was so meticulous & efficient! We will definitely be requesting him the next time we have any plumbing issues!
Thanks Tyler!!
Omeed E.
05/04/2023 12:00:00 SA
We've been using JustinTime Plumbing at our business for a while now.
We had a main line sewer back up this morning and I gave them a call around 10 am. They gave me an estimated time of arrival between 11 am - 2 pm and Casey was there well before the ETA. He quickly located the clog and opened it up within 20 minutes. He was done before the original ETA. This may not be the case for everyone, but this was awesome to see for us since we are a business open to the public and our restrooms were closed until Casey fixed us right up.
He took a look around our store and gave us some recommendations and got us an estimate for the repairs.
Once again, JustinTime Plumbing has been our reliable, affordable and timely source to take care of any and all plumbing needs we have. Thank you to all of you and Casey as well for doing a stellar job!
I have used JustinTime plumbing on several occasions, the most recent of which was a plumbing emergency. Each time, they were able to be arrive here promptly, identify the problem and fix the issue. The guys are professionally, friendly and knowledgeable. I also appreciate that they wear boot coverings each time they enter the house to avoid tracking dirt into the house. Patrick, Zack and Mark are all great. Thanks guys!
We had a leak from the kitchen sink we could not figure out. JustinTime was punctual and sent numerous notifications to remind me of the appointment and let me know they were on the way -- really helpful. They replaced the faucet and garbage disposal. When the leak persisted they came out at no cost to caulk and seal other areas. We installed a new dishwasher which Home Depot could not complete so I called them again and they promptly came out the next day, on New Year's Eve. Michael was especially helpful in completing the dishwasher installation and educating me on the basic mechanics of kitchen plumbing.
Lia F.
03/02/2021 12:00:00 SA
We are having our wood floors sanded and had to move our washer and dryer. We found a leak in one of the hoses and panicked - we called JustinTime and they were able to send someone out within an hour. Lucky for us, it was the same plumber who came to our home in February, Ryan. Consistent with last time, Ryan was awesome - we really trust him and feel comfortable with his knowledge and recommendations and it never feels like he's trying to squeeze more money from us. This company has consistently delivered reliable, timely and professional service and we will continue to use them for all of our plumbing needs. Thanks for being so great and please tell Ryan thank you for us.
Ryan P.
03/09/2017 12:00:00 SA
Brock came to install a couple of toilets. He was very friendly and thorough. I was also able to get an appointment with JustinTime easily and when I had to move the date they were patient and flexible.
Very responsive and scheduled me in the same week. Techs were great, very friendly and cleaned up after themselves. Would recommend!
We used them before years ago and was really happy with them. I see their car on the freeway all the time and think every time what a genius name it is. It's as good as Souplantation, which I also think is genius.
Anyway they did come just in time again to save our clogged toilet Thanks Blake for quickly figuring out our issue.
Received a quote over the phone of $115 to run a water line for my ice maker. Didn't have refrigerator delivery do it cause they quoted $150. When the plumber comes out he wants $350. Bait and switch.
Michael did an awesome job. He showed up on time, had a mask and shoe covers on (very important to us!) and very friendly and polite. He fixed our kitchen faucet in no time and now it looks great. I would recommend them.
Quick and fast response time!
Brian came out on New Years Eve, quickly identified the issues, and resolved them swiftly. He was professional and also pleasant to talk with.
High marks all around!
John K.
02/09/2021 12:00:00 SA
Did a good pumping inspection job for my future new home. Examined all indoor pumping and videoed sewer drains. For video, removed toilet and replaced better than before. Also found leak on garbage disposal. Fair price with quality work. Highly recommend.
A B.
09/06/2021 12:00:00 SA
rip off. They'll stick it to you alright. Insane cost to fix a leaking faucet and an outside water line lol. Call around get some quotes
I have used them twice for different plumbing repairs. Both times the provided same day service. There prices have been fair. I would use them again in the future
Had a great experience with these guys when I needed a video of my sewer line out to the street in order to show there was no blockages, a requirement when building a pool!
Recently contacted them again for a shower valve that was not turning on. They had the parts they needed to complete the job that day very professional and efficient.
Chris C.
11/07/2021 12:00:00 SA
Brock arrived as arranged and proceeded to clear the clogged kitchen sewer line that another company had not fixed (the 1st company said the line was broken and we'd have to break thru our floor and slab to repair - $$$$!!!). We were so pleased that Brock, with his knowledge, experience and tenacity, was able to clear our line! Direct, down-to-business approach which we really appreciated. Exceeded our expectations, and a very pleasant person!
I was having some problems with my public restroom in my business and needed it fixed. Needless to say Just In Time plumbing was there to help. Thanks to Jesse for being respectful and confident in his work! Couldn't have asked for a better plumber and business to have helped. Thanks again!
Justin gave me a fair price on installing a new, modern toilet, and swapping out the old one with one upstairs. He was knowledgeable about having to secure the toilet in the floor without using the flange bolts, as the modern euro toilet design is different than US. This required drilling 2, half inch holes into the tension slab. He did a great job. Best off, the company we got the toilet from did not provide the template. That is a whole other Yelp that will not be nice. Brian and Justin worked with us, they were patient and they did not charge more than agreed to even though they had to come back a second time when the template arrived. Who does that? The guys are great! They did a nice finish seal aournd the toilet too. Hire them, you will not be disapointed.
Jenn H.
10/08/2015 12:00:00 SA
My husband found JustinTime Plumbing here on Yelp. I called about getting a new toilet set and snaking the line because I thought there might be a clog. They were able to send someone out on very short notice. I made arrangements for the next morning. Adam and Shayn arrived on the early side of their estimate and were quick and efficient! They even saved me money by testing the line to see if there was an issue, rather than just snaking it. Turned out, it was just the original toilet that was bad! Yay! I would call them out again. They had fair pricing and were neat and clean about their work. :)
scott l.
09/08/2021 12:00:00 SA
Discovered a clog in the shower drain in my master bathroom. Reached out to Justin and his team on Monday night, we coordinated Tuesday for the work to be done. Christian arrived and started snaking the drain and discovered that the hair was too thick and needed heavier duty equipment. It turns out that my hair damaged his snake. The next day Justin, the boss returned and brought a bigger unit that finished the job in 10 minutes.
Sometimes things don't always work as planned but good people follow through. Justin and his team did that.
I recommend JustinTime Plumbing for your clogged drains. Remember to use a drain filter for your hair
From the start, this company was easy to deal with and professional. They were helpful and courteous on the phone, made an appointment right away, showed up on time, completed the job efficiently, the cost of the job was exactly as quoted, and it was all done well. I would highly recommend JustinTime Plumbing.
Justin came out after he stood me up the week before. When he finally did show up, he was 20 minutes late. His ballpark number was $30,000 over the other bids we received of $25-30,000. I would consider taking your business elsewhere.
I Was having issues with my shower drain needed a plumber our landlord called out there usual plumber..when Jesse arrived he was so polite and respectful with his shoe covers. He answered all the questions I had and within minutes the job was done. Really glad our shower is back to normal again thanks. Amazing work Jesse!
K W.
07/06/2015 12:00:00 SA
Quick to respond and get the problem taken care of for us. It's never fun when your kitchen sink is clogged - smelly, messy, can't cook, or clean dishes, so the fact they could get the issue fixed so fast was a huge bonus. Nice guys and affordable.
Emily P.
09/07/2021 12:00:00 SA
I have used JustinTime Plumbing on a number of occasions over the past few years. They have always arrived on time and they do a great job explaining the situation and then detailing the suggested solution. Blake and Issac were last here checking on a potential leak in my attic. As they were bringing the ladder in the house they actually stopped on their way in to get my son's frisbee off the roof without me even asking. Thanks for going above and beyond!
These guys are awesome! We had a leak in one of the pipe in garage. Jay and a British guy(forgot his name) came in and had to re-route the pipes.They were really professional and patient. They walked us through every step of repair procedure. Even the insurance co inspector was impressed with the quality of their work and price we paid. Justin was really helpful and professional over the phone as well.Glad to find a legit pluming co!
They were great! I called them in the am and I was given a time window of 3 hours on that same day. I was also told they would phone me when the plumbers were 1/2 hour away, They arrived in 10 minutes!!! Wow! what accuracy. Very professional, and solved my toilet and sewer line blockage quickly. Thank you!
Marc and Gunner came out to my house to reinstall my appliances after I had some tile work done at my house. Their work was great. They were clean. They were early. The took great care of my appliances and floors.
I called late at night after the plumbing backed up in the whole house and JT Plumbing scheduled to send a plumber first thing the next morning. The plumber Blake was on time and texted when he was on his way. He was masked and asked if he needed to wear booties In the house. He knew exactly what he was doing and explained everything to me before hand. He offered to clean up afterwards (and it was a big mess.) I would give them four and half stars if I could because the only down side is that they are pretty expensive. But overall competent, on time, knowledgeable and polite.
Brijinder G.
10/11/2022 12:00:00 SA
I called because we had a shower that was backing up. Darin was prompt, kept me informed as he worked on the problem, and cleaned up after everything afterwards. I will call them for any plumbing need in the future.
Very prompt and thorough. Came about after an hour after called for an after hour emergency appointment. Problem fixed!
They made it out to our house in less than an hour. Despite a challenge or 2 and needing to call out a 2nd plumber, they stock to the original price quoted. They were done in about an hour and left their work area clean.
Thank you again JustinTime for saving the day!! 4 years ago you guys came out here to help with a major plumbing issue right when we just moved into this house and you guys did a great job! Also may have saved our marriage LOL
Our house is a little older so pipes and drainage were not built as well so recently but we had build up in our showers (problem with girls with long hair ) that caused drainage issue. Michael came out to help out today and did an AWESOME job! He was very knowledgeable and gave great advice which was very much appreciated. He even helped us resolve an issue that's been bothering me since we lived here which was a the water pressure in one of our sinks and he was able to fix it after all these years! That just made my day, thank you Michael for all your help!! We will continue recommending JustinTime for any plumbing issues.
Fast, reliable, friendly service. Will definitely call them again if I need to.
Merlin R.
01/10/2013 12:00:00 SA
Incredibly Happy! My Contractor cut through some pipes in the wall while doing some exterior wall work. I called Justin Time Plumbing, dreading the typical plumber experience! He assured me he would be there within the hour to get the work done. I only had a small time window that I would be home, so his promptness was key. Justin showed up in 45 minutes and was moving VERY fast as he knew I had to get back to work. HE quickly identified the problem, and fixed it in record time. Came in wearing booties to not get the house dirty, was very courteous, got the job done quickly and charged me a very good price for the work. I have already recommended this company to several Contractor friends. If I ever have plumbing issues, rest assured I will use them again.
DO NOT USE! They failed at home inspection...didn't detect leak to prevent significant increase on my water bill. They were hired to put a stop on the leak but instead they couldn't find anything. Within a week of their visit, I received about $300 charged from the water company. The water company sent an audit guy to determine the problem, he was appalled that the plumber didn't address & correct the leak which it came from downstairs toilet. And told me I should get my money back!
Now that's taken care, JUSTIN TIME Plumbing wasn't very responsive to my email. I submitted every documents that they asked to proof that the fault was at their court. They completely went silent. it's been over 2 weeks and no refunds has been made.
I have uploaded all documents for everyone's to access. Think twice before hiring these guys!
Joe was great, arrived on time and was extremely courteous and knowledgeable. Thanks!
Ed M.
08/11/2017 12:00:00 SA
I called this plumber for an installation of a water pressure regulator about 3 weeks ago. His belated response after several text messages I sent and voice messages I left him over several days was for me to text him pictures of the old regulator and the new part I bought, which I did right away. I received no response whatsoever for 2 weeks despite a couple of follow-up inquiries I sent! I then sent another text message asking for at least a response as a minimum courtesy, still nothing. I finally texted a message indicating that I would submit a review on Yelp about this nonsense. I got a response immediately with an apology for having been 'too busy', along with a quote of $450 - $575 for the installation labor only, which I think was outrageous. Additionally, his message said the new regulator I bought and shown in the picture I sent him 'will not work'. Long story short, I called a different plumber today. He came to my house and did the installation on the same day for $95, and the new regulator I bought fits and works perfectly! The installation took 25 minutes to complete from start to finish. All told, if only the rating system had negative stars, it would be very fitting for me to give that rating to depict the very unpleasant, incourteous, frustrating, and unprofessional experience I had with this plumber, not to mention his a ttempt to gouge on a simple job like highway robbery. I however have to give a one star because the system doesn't accept a zero star rating, let alone a minus star. That's too bad because a negative star would be very appropriate in this case. Incidentally, if he was too busy or he wanted to cherry pick his jobs, that's okay and understandable. All he had to do was to tell me he was too busy to take my job, and that I should look for another plumber to do it. That would have been acceptable to me, instead of first asking me to send him pictures, and then zero response despite several follow-up messages I sent him. That was not acceptable.
denise t.
01/06/2021 12:00:00 SA
JustinTime came through again when my husband and I accidentally broke the little water filter thing for our tankless heater at 8:30 pm on a Monday night. (we tried to replace it on the advice of one of the builder's plumbers when we moved in 3 years ago that we could easily clean it and and replace it ourselves- this was NOT JustinTime by the way).
Since there was no available technician that late, they worked with me through texting photos and calling to make sure we shut everything off and scheduled me for the first appointment next day.
When the technician (Brock?) came out he really went above and beyond to hunt down the part and make it work.
Lifesaving, really. We were so grateful to them for their service and genuine care. We 1000% trust them.
These guys are so so helpful - I use them for my company and they always come out quickly and help me with everything - even if Im silly and its not a plumbing issue they try and help me out.
I had slab leak in my house from the water heater to the 1/2 bath on the first floor. Blake came to take a look and gave me the estimate cost is at least 3,800.00 (without patching the drywall) for reroute the leaking pipe. That is way too expensive.
Jonathan came out and solved our problem right away thank you Jonathan highly reccommend this company
We have been using JustinTime Plumbing for years. They are always responsive and friendly. Brian came to snack our drain and he was awesome. Did it quickly and thorough. He also fixed one of the faucets in the main bathroom sinks that has been bugging me for over a year. Well done!!
Would definitely recommend!!
Valerie R.
12/09/2022 12:00:00 SA
Michael was friendly, arrived on time, and got the job done within the estimated time frame. My new bathroom fixtures look great. I would recommend them to my friends and family. Thank you
Michael M.
09/01/2015 12:00:00 SA
Great experience with JustinTime Plumbing. We had a kitchen garbage disposal that needed to be swapped out with a new one. Adam and Kyle were not only very professional but fast. They replaced it in less than an hour. Great prices too. I highly recommend these guys.
Amanda H.
09/01/2022 12:00:00 SA
Michael did great work! He fixed our pipe that burst (my son hit it hard with a ball). Was knowledgeable and was great at communicating every step along the way. We appreciated his great work.
Found JustinTime plumbing through Yelp and decided to give them a call. The issue was a simple main line blockage that our hand operated snake couldn't reach. We called at 8:45am and were told arrival between 9-12. At 11:30, we received a call that the crew was running late, but would be here by 12:30. As promised, the plumbers arrived at 12:30, snaked the main, and were gone by 1pm. As a courtesy, they discounted the job for being late. Wow! Courteous, professional and fast service will ensure our repeat business.
James F.
12/08/2015 12:00:00 SA
SoCalGas was in the neighborhood inspecting and preparing lines to be equipped with remote meters and in the process flagged my line for a leak - and subsequently shut off my gas without notice in the middle of the day!! When I get home at 5 I find a note on my door saying sorry, we think there is a leak so we shit off your gas. You can imagine how happy I was about that...
Anyway, Just In Time did a good job on installing my water heater a while ago so I gave them a call to see if they could come out. They were able to swing by the next day after another appointment cancelled on them.
So the pipe that needed to be replaced was about 12 total including two elbows, and a coupling. It also required a little digging down about 9 inches around the 3/4 pipe - a pretty straight forward and basic job. SoCal Gas was even in the area to turn the gas back on after repair.
The guys arrived around 9am and a quick soap test revealed the extremely small leak so it did require repair (but I'd argue not so urgent that they had to immediately shut off my gas. They completed the job in about 2 hours at a reasonable price considering the urgency of the call. i would recommend them for future business.
Andrew and Adam with Justin Time plumbing were outstanding. Not only was their work fantastic but Elise had them dispatched to me within an hour of my call. I felt their prices were reasonable for the work I needed. I will use them again anytime I need plumbing work done.
Another happy customer here.
My wife and I had sewer water backing up in to our kitchen sink and puking out our standpipe behind the washer last night and after a failed effort to fix it myself, I turned to good 'ol reliable Yelp for guidance.
I asked Yelp about the major players and found nothing but scams and upsell tactics. Digging a little deeper for local talent, I came across JustinTime Plumbing and a giant assortment of 5-star reviews to read. If Yelp likes these guys this much, they can't be bad, right? Right.
I made a quick phone call and scheduled an appointment. Not only were they early, but they were professional, clean and didn't play any games with pricing. Bryan unclogged my drain in about 20-minutes and he had us back up and running with limited damage to the wallet and left the workspace cleaner than when they arrived, which was much appreciated.
Once again, Yelp has saved the day and I will definitely use these guys again when the need arises.
Thanks Justin and Bryan for your quick and professional service call!
My water heater began leaking unexpectedly. I got multiple quotes and JustinTime plumbing matched the lowest quote I got and were at my house working on the replacement within 30 minutes of the initial call.
Ryan and James were the technicians and walked me through exactly what they needed to do. I had to leave for work and they were able to complete the job while I was gone. I came home to a brand new and fully functioning unit.
Would definitely recommend for any water heater repair or install. Excellent work.
Cyndy G.
10/07/2016 12:00:00 SA
Brent came out today and replaced my garbage disposal. It was quick with no surprise costs- which is what I was nervous about. It was really easy to make an appointment. It's nice to have a trust worthy company locally.
Jed S.
10/09/2016 12:00:00 SA
They got there with in a few hours of me calling them. Reasonably priced think it was $110 but no plumber is cheap
We used to use this company for our business, but we had a toilet leak one day and they came in and said that the toilet flange needed to be replaced and it was going to cost $1000. Sensing a shake down, we called another plumber and it turned out to be a simple valve fix that cost around $100. There have been no leaks on this toilet for over a year since. Needless to say we took them off of our vendor list. They were either incompetent or fraudulent in this case.
To be fair, they did a fine job the several other times we used them, but this was it egregious. Good companies don't have this type of misfire.
Update on previous review. I just called this morning on another toilet backup and sent a text and got a response in a matter of seconds! They sent their guys over within half an hour of contacting them! Super responsive!
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I called on a Thurs afternoon to get my leaky toilets repaired. I've also called them to fix backed up toilets before and each time they have been able to come within the same day of calling for a service repair. Their staff all around from getting a live person to answer the phone to their plumbers is very courteous, professional and does the job all for a fair and reasonable price! They are my go to for all my plumbing needs.
I have used this company multiple times on multiple homes and I've never trusted a plumbing company until now. When water was leaking, they showed up ASAP. When I needed something in a pinch they were there. During Covid and now past the worst of the pandemic they still wear masks. The bottom line is they are friendly, great at what they do and reliable. They are on my speed dial for personal plumbing needs and now work related needs that involve real estate. They go above and beyond. Whoever created that saying was taking about Justintime Plumbing!
I had a great experience with JustinTime Plumbing. Two clean cut and cordial young men showed up on time and they even put little booties over their shoes to walk on my carpet. I needed two sink faucets replaced so Brett fixed the one upstairs and Mike fixed the one downstairs and they got the work done very quickly and efficiently. When they were finished they very nicely asked me if there was anything else they could help me with and they gave me some free advice on my hot water heater. I was very impressed with this company and would definitely call them again for any plumbing needs. All plumbers are expensive, but JustinTime Plumbing was the very best price I could find. They even gave me a slight discount because I mentioned that I found them on Yelp.
These guys were pretty fast to respond but their tech didn't seem to be familiar with the Grohe shower valve we have in our master bath. It took he about 2 hours to figure it out which we were charged for. He said it was fixed only to find out two weeks later it was jammed again. We called another plumber who took a look at it - fixed it in 30 minutes and it's been working fine ever since. Could have been this one tech that JustinTime sent out but seriously - customers shouldn't have to pay for techs learning on the job!
Great service and very professional plumbers. I've hired them several times over the years and am always sure to request Ryan. He's very good at what he does and knows his craft well. Very fast, reliable and honest. I highly recommend them! Prices have gone up slightly so they're not the cheapest in town but definitely one of the best.
Ian M.
04/02/2020 12:00:00 SA
I still curse the plumber who came to our house last year. We had a young guy come to my house as part of a service call for our home warranty plan. We were having a dripping sound coming from our upstairs toilet. He comes out and surveys the toilet, and claims that it's because our pipes are too clogged. He says it will be $850 for him to cut into our downstairs ceiling to remove a portion of our piping. He made it sound like our toilet piping was severely clogged so we did it. That lead to another $250 for another guy to come in and patch up the ceiling. Long story short, he removed a portion of piping that barely had any buildup on it and replaced it. He also claimed it was clogged with paint, which it wasn't (see pictures). He then put our toilet back on and stripped our water supply line connection to the point where we can't even get it off again. It was a useless $850. He just was looking for business to do and ripped us off. What was worse was when he cut open our ceiling, he smiled like he was so proud of himself, like it was his first time ever cutting into a wall before.
Don't hire these guys. I don't know if they're all amateurs but it's embarrassing that they send out a rookie who completely took advantage of us.
Today the company I work for in Irvine had a plumbing emergency issue.
We reached out to JustinTime Plumbing and we are extremely happy we did!!
Plumbing technicians Michael and Brock were on point today!!! Michael and Brock were friendly, knowledgeable and got our plumbing issue resolved!!
Our office staff was very happy to have the restrooms at their disposal.
From the much appreciative staff and myself, much thanks to Michael and Brock and everyone at JustinTime Plumbing!!!
Highly recommended!!
JustinTime is quick to respond, quick to assess and quick to solve our plumbing issues. We had two toilets and a bathtub not draining. Brian did an outstanding job cleaning out our main and we are back to normal again. Brian is professional, efficient and very conscientious. He arrived in the first 10 minutes of our time window. JustinTime is our go-to for any plumbing issues. Over the years, everyone we have interacted with from the receptionists/dispatch to the guys coming out to the house to Justin, the owner, have been top-notch professionals. Thank you Brian for your excellent work and for continuing the 100% reliability of JustinTime.
Leslie B.
02/08/2013 12:00:00 SA
Quality work, responsive and reasonable price. We had a small leak in a wall. From the time I called until the problem was fixed took less than 3 hours. I highly recommend them!
Great service, Blake texted when he was on the way and arrived on time. He handled all our problems professionally. He answered my questions and showed me all the work he did. I would use this service again.
Super friendly staff! Showed up on time and got the job done quick and priced very reasonably. Very polite and professional. Would recommend these guys and gals to all. Will be using their services again one day I'm sure.
Thanks!
Jason A.
01/04/2016 12:00:00 SA
Tech did a great job - there was a billing issue but it was resolved.
We had a major root issue with our drainage pipes and root growth. The first time was on Fourth of July , and our pipes started to over flow. Thankfully for justintime they were able to respond immediately and get this done before our family BBQ. Thanks for Brock and his great service.
The roots came back quickly and once again Justintime responded quickly and found the problem. Thanks to Blake for his outstanding service and helped us identify how to resolve
This long term.
Thank you to their amazing service and team. Both Blake and Brock are amazing to work with.
jennifer t.
11/02/2013 12:00:00 SA
I am super impressed with Just In Time Plumbers! Ben just left my house and he was able to fix toissues on the spot, that I was sure were going to require follow-up visits!
Moreover, he was very polite and patient and knowledgeable... I am definitely making Just In Time my permanent plumbers!!!
jt
Need a Plumber?
I hate dealing with Plumbers cause of the huge sales pitch to buy more services or products. I had my share of bad experiences. I called Justin and they were able to send someone out right away within a few minutes. It was straight to the point to get the drain problem fixed without pressure sales. Brian came out and got the problem fixed right away and made sure I would not have any more problems with a backed up drain. I highly recommend the high energy and fast response. Their prices are fair.
My hot water heater went south and I went to yelp and found several plumbers from Huntington beach and Justin (the owner) was very knowledgable and polite and showed up right on time and installed a great hot water heater and his pricing was excellent....He also gave me an additional $50 dollars off the original quoted price just for finding him on Yelp.......I defiantly recommend him and his company for any plumbing needs you have....His crew was also nice and polite and they did an excellent job of cleaning up.....I'm excited to find a plumber I can trust for many years to come........Actually I hope I never need a plumber but, I guess thats not reality.......
Great service and response time! I found them on yelp and called Justin on a Sunday morning with to fix a clog in my kitchen drain. His technician arrived to my house in roughly two hours (pretty amazing for a weekend) and had the problem fixed the issue in under an hour. Justin also called to let me know exactly when his guy will be coming. Highly recommended!
These guys did a great job resolving the issue earlier this year; no issue there. But I wasn't impressed with their attitude at times. The owner is definitely friendly and helpful, but when he was inconvenienced due to some technical issue that was outside of my control, he gave me an off-handed remark. Not appropriate. And one of his younger employees was not helpful when I asked why he forgot to install a drainage pan under the new water heater (when there was one before). He replied Well, you didn't ask for one. Nice attitude. All in all, the job got done without any problems. But I'm not sure I would call these guys again.
Danielle D.
02/09/2015 12:00:00 SA
Excellent service- finally! They gave a window from 12pm to 3pm and were there at 12 on the dot! Fixed a drain in 10 minutes that has taken other companies an hour. Very friendly and professional. Will definitely be using next time we need a plumber for sure.
Our kitchen faucet broke and decided to spray water all over the kitchen floor. I needed repairing and called JustinTime Plumbing. They responded to my call immediately and sent Mike within an hour later.
Mike did an extremely great job in replacing my faucet. He was very thorough and got the job done within an hour later! He was very honest and explained to me what needed to be done in detail. It was so refreshing to find people who pays attention to detail and get things done!
I highly recommend JustinTime Plumbing for any emergencies or plumbing issues you might have! Thanks Mike!
We've used Justin Time on several occasions -- and they've been professional and effective each time. All of their staffer seem really trained and prepared. They have handled problems ranging from water heaters to clogged drains. Most recently, we had a leak in our garage -- and they talked me through some important steps over the phone (to help from making matters worse) -- and then quickly arranged an appointment to start to solve the problem (it was an under-the-slab leak)... I find them to be very reliable and professional -- which is what you want from a plumber.
We have had a great experience with Justin Time Plumbing. They're coming back this morning to finish the last of the work. They were extremely fast, fair, and very responsive. It's always scary when you have Plumbing issues and have to go with a plumber you don't know anything about. We called on a Sunday they came right out and the work was being started on Monday. I couldn't be happier with everything. Highly recommend them.
I don't know much, if anything, about plumbing. I searched Yelp, as most of you do, to depend on reviews to make a safe decision. I called and asked for help because my shower was leaking and we had low water pressure. On 10-13-16 Andrew and Marc came to out to look at our issue. I could not get off work, so my wife was home. They assessed the issue and came to a conclusion that the solution would be to cut through our tile and turn our dual valves into one. The 20 minute assessment cost $125. The quote for their solution was an additional $725 and a minimum of 3 hours to fix the issue. My wife knows as much as I do about plumbing, which is not much. When she told me about this solution, it did not sound right that the only solution was to do so much work and cut through our bathroom tile. I did a quick Google search and decided to fix the issue myself. All it turned out to be was a replacement of the valve and the shower head because the rubber was worn out. I went to Home Depot and spent less than $50 and it took me 20 minutes to fix the issue myself. This is much less than the $850 total cost that we would have paid. It is unfortunate that we were taken advantage of. Many depend quite a bit on these Yelp reviews so I hope that this helps someone else.
We called Just In Time Plumbing after reading the reviews on Yelp at about 8 p.m. Justin came out the next morning, promptly at 8 a.m. the next morning, cleared the clogged drain, and charged us a very reasonable price. He even sent a thank you card a few days later. Justin's a nice, polite, and respectful guy. Our home now has it's own plumber!!!
Alfonzo and James arrived within 15 minutes of my call. Both were neat and clean and wore masks. They opened two drains and replaced my garbage disposal in a timely manor. They also serviced my water heater. Prices were fair. Service was friendly. I would use again.
P. B.
04/09/2022 12:00:00 SA
Michael was awesome, fast, clean, knowledgeable, personable and most importantly fixed my issue!
I called at 2pm for garbage disposal service and had a guy at my door by 2:30pm. The technician, Michael, was very knowledgeable about what he was doing and even explained to me his process. He suggested some upkeep solutions as well. After he was done, he ran the sink water to make sure it was going down and not get clogged again. He did a thorough job and was excellent. I would definitely recommend him to anyone.
Well, i decided to give JustinTime Plumbing a shot when faced with a leaking kitchen sink/ garbage disposal on a Saturday morning. Brock showed up prompt and early which I was grateful for. He identified the issue, and had a job that probably would have taken me a few hours, done in under thirty minutes. I also noticed that he worked with precision and quality. Another thing that I was pleased with was the fair price. Overall, Brock represented this company well and my impression of this business would lead me to recommend it to my neighbors. I saved Brock's card and will be giving this company a call again for my next plumbing need. Thank you JustinTime Plumbing.
Sarah P.
11/01/2021 12:00:00 SA
We've used JustinTime several times, and have been impressed each time. They are knowledgeable, friendly, and reasonably priced. We just had Blake out today and he fixed the problem quickly and correctly. We've tried several plumbers in the area, but JustinTime has been the best by far.
Fast, quality work. I just feel bad that I paid them $125 for a $15 part and installation (replaced thermocouple).
Adalene K.
01/10/2018 12:00:00 SA
Great pumper who really knew his stuff. Super knowable, helpful, friendly and a fantastic sense of urgency. I would highly recommend him.
Kevin B.
11/01/2013 12:00:00 SA
These guys are great. Mark and Ben came to replace a water heater and were in and out within an hour. They were Very Professional and Courteous. Highly recommended
Bajis I.
04/11/2022 12:00:00 SA
Aaron and the staff at Justintime plumbing have been amazing, on time, great communication, very fair prices and knowledgeable.
Heather J.
08/12/2021 12:00:00 SA
I had a clogged drain and they were able to come out the same day I called. Daniel and Tristin were very fast and efficient. I'm very happy with the service!
Just had Jonathon from Justin Time Plumbing fix a leak we had in our backyard (sprinkler system) and he did an AMAZING job. He very quickly assessed the problem, gave me an estimate, and replaced the broken parts. Jonathon was so kind and explained everything so well. I will absolutely call them again!! Highly recommend.
Brock and the guys were great, arrived when they said they would, quoted us a fair price and got the work done quickly. Even after we had to call them back after hours, they were here the next day, first thing in the morning. They are extremely competent trades!
Following father's day last year we had some backup in our kitchen sink. We called bright and early on Monday morning and within an hour they had a two man crew at our house working. We had them do some work in our guest bath as well. Very professional, prompt and clean.
If I could do a zero star rating I would.
I called this local company, that advertises by my home , for a plumbing emergency .
They gave me a service window of 10 AM to 2 PM. The owner of the company and his employee showed up at 1:52 PM.
Justin and his employee Jason came into my house, Justin immediately started complaining about the relatively easy job I needed done. His partner took a look at it and said ..yes we can do it , let me go talk to Justin.
His partner went up to go ask the owner of the plumbing company , who then went back to his van.
Next thing I know I see the van leaving the parking lot.
They did not tell me that they weren't going to do the job. They just left !!
Who does that????
Extremely hard to recommend a plumber who does not perform! I then called another plumber, and he completed the easy job in 20 minutes .
How could I in good conscience recommend this Plumber??
Peter E.
09/04/2021 12:00:00 SA
I was freaking out the toilet came loose and it's Labor Day weekend. No plumbers are working. My wife was worried we have all kinds guests coming and the guest bathroom doesn't work. I called Tweedy and their message said sorry were closed for Holiday weekend. Oh crap!
I then called Just in Time and left a message for these guys and the nice reception service said they were closed for weekend. Oh no, I'm a dead man. Then I got a surprise text shortly thereafter and Just in Time owner asked how can I help? With a simple text he agreed to send me a tech between 10-12. Then a few minutes later I can have a guy there in 15 minutes. Wow so Sweet! Daniel showed up in a nice van with Just In Time graphics and fixed my problem, we even talked a little college football and he fixed my whole mess before my wife came home from spin. I could have told her I went to Home Depot and did it myself, but she's not that gullible. Wow Quick, fast, efficient and reasonable price. Daniel and Just in Time are my new Go To Guys plumbing guys.
I'm so stoked! They saved my holiday weekend on Balboa Island. Thank you Just in Time plumbing and Daniel!! Highly recommend this firm.
Dave H.
09/04/2022 12:00:00 SA
Like all the other lower reviews, the problem lies in Justin and his ridiculous business practices, and using the technicians who do great work as meat-shields who take the brunt of the customer frustration that is due to Justin's terrible policies. He will overcharge and cost more than almost any other service and try to take even more money from you wherever possible. He'll say some thing is going to cost this much and then turn around and say it'll be double that, and if you refuse they'll say well I need $175 then for coming out and doing absolutely nothing. By the way like others have stated, when you refuse he gets mad and acts like 'why can't these idiots just pay for it' as if money grows on trees. Yes the techs do good work, but when there are other companies who will do it for literally half the price for the same result it feels a bit scammy. It wouldn't surprise me if Justin started charging $10 a minute for phone calls as that seems to be the way he does things.
I basically went with the most review plumber and it turned out to be a great one. I was definitely not expecting this fast of service. But Justin was quick to respond and was very easy to communicated with. He got the job done easy and fast. Highly recommended. Thanks Justin!
Brian was amazing and very professional. I definitely recommend justintime. Brian was courteous and quick and efficient.
Margaret C.
01/05/2023 12:00:00 SA
2023 started on a bad foot with a leak, but we are grateful to have met Tyler, who came to our residence to help fix a leaky kitchen sink. He was extremely knowledgeable, courteous, professional and honest. We appreciate him giving us an update (in our favor) after thoroughly diagnosing the issue, and throughout his service. We hope we don't have any plumbing issues going forward, but if we do, we're definitely requesting Tyler!
Brian K.
05/07/2014 12:00:00 SA
I called and Justin sent his crew to my home within an hour as he stated. Bryan and Scott (I believe) took care of my tub that kept back flowing due to a clog in the J pipe. They unclogged it, made recommendation and on there way out. Just how I like, they come in and take care of business right away. The gentlemen were very professional in their work. Thank you guys.
I used JustinTime for the first time today for my clogged kitchen sink. The service tech, Tyler, arrived on time and was very polite and professional. He did a great job and my sink works as good as new. I'd definitely use their services again.
Darran J.
04/06/2012 12:00:00 SA
Called yesterday for a non-emergency call. Kitchen double-sink was slow and starting to back up when large amounts of water was dumped down it. It would take 5 minutes or so to clear itself once it got to that point. Tried snaking it out myself with a home power drill auger but it was too small to be effective on a main line. I knew when to call in a pro. With Easter this weekend, I did not need to have a clogged sink for the weekend with guests over. He said he would be at my home between 9-10am and showed up at 8:55am. He was very kind, personable and a nice guy. He asked me not only about the main lne that we had previously discussed but also about the nearest other lines. I mentioned that my clothes washing machine down spout was gurgling but had not overflowed. He said that although it would take a different tool, he could give me a discount as he was here already if I wanted to get it done at the same time. We agreed and off he went. He was more than happy to chat with me while he worked and was just great overall. He ran the main line snake, cleared a couple of obstructions and then did a very thorough test to make sure it was working properly before moving on. He even installed a new cap with an expandable seal on the main line at no charge. He ran the downspout for the washer with the same great level of service.
Overall I would be happy to be a reference for Justin and his company. He showed up on time, was personable, knowledgable, clean, made sure the areas worked on was cleaner than when he got here and was reasonably priced. Got the Yelp discount too! He did a great job, no wonder he has 5-star reviews. He earned another one from me. Thanks Yelp.
Jonah V.
06/04/2021 12:00:00 SA
Awesome team -- thanks to Justin and Fernando for stopping by and doing an excellent job. Came out here and provided extra customer service to ensure we were happy. Highly recommended!
Qi Ming C.
08/05/2018 12:00:00 SA
Ryan came by today and helped me snake the main line. He is super professional the entire visit. Ryan came by within 30 minutes after the call and got to the root of the problem pretty much immediately. The price for the service is very fair and he didn't charge me for a few smaller things I ask for help and opinion on. This is my first time using JustinTime and I highly recommend them. Nice work Ryan!
Eric C.
04/11/2014 12:00:00 SA
The most professional and competent contractor I have ever hired! Needed to get a garbage disposal replaced and called a few of these yelp rated plumbers. My god the prices vary! $100 - $250 (labor only). What a complete joke for such a standard job. Anyway, JustinTime came in on the lower end and was at my property the very next day. Bryan completed the job in about 1.25 hours and took care all the fitting issues without any problem (I purchased a much larger unit to replace the broken one). There was no time wasted during the install (unlike other contractors I have worked with who need to think about the problem and try various things).
Bryan was also extremely friendly and happy to answer any questions I had regarding some of my other plumbing issues.
I just want to say how happy we are with Justin. Last week our water heater went out. My wife had colored her hair not knowing there was no hot water and she had no choice but to endure the cold shower as the coloring in her hair had to be removed. We both work so we didn't think we would be able to get this repaired until the weekend. I looked on Yelp and the plumbers in Huntington Beach only had office hours. I thought we were going to be screwed buying a new water heater and taking cold showers until it was fixed. I spent a little time diagnosing the problem and found the pilot light would not stay lit. The tutorial on You Tube said if this happens you must call a professional. I went back on Yelp and found Just in Time plumbing. I was surprised the phone was answered straight away by the company representative. She asked if I could take a photo of the front of the unit. Again I was surprised at how efficient this was. Trying to describe the unit would have taken much longer and would have been frustrating. After sending the photos, I was again surprised when the phone rang immediately. The person on the phone said he was Justin. After telling Justin what the problem was he said it was most likely the burner unit (that's not what he called it) but said if replaced, would most likely repair it. He did say there was a chance he could not repair the unit but he would give me credit toward a new unit. He gave me pricing and it was more than fair. Then he asked if he could come over and make the repairs that very same night. Really? I was shocked. I thought to myself, well yes, if this thing doesn't get fixed my wife is going to be really upset with me. He said he just finished dinner (no pun intended) and he would be right over. He arrived before I could finish my dinner and fixed the unit In about a half hour. He even took $10 off the bill for the Yelp coupon. I have nothing but praise for this company and Justin. I've found my go-to-guy. Thank you Justin and my wife thanks you for being honest, competent, and prompt just like your company name. Ken Clawson
This business is PERFECT! I called them out a weeks ago (sorry for late review..) and I was impressed from start to finish! *They came out same day I called, even arrived a bit early. *They came prepared with a 75 ft snake and a 150 ft.. many plumbers make an issue if more than a 50 ft is used. *The workmen (Owner Lustin Lutz & a trainee) were polite, respectful, clean, informative.. I listened to Justin as he talked to his trainee.. Excellent Mentor/Teacher! Hats off to you Justin for building such a honorable business. *Lastly, the bill came to LESS than estimated! I would happily recommend Justin Time Plumbing to anyone! Thank you Justin. You are an awesome guy. Keep on....!
I called them yesterday and it's good I will do tell them help me again . Recommend you guys
Bianca S.
09/05/2014 12:00:00 SA
I had a leak in my bathtub that was causing water damage to my ceiling. The two technicians came out right away after I called. They were extremely polite and friendly. They made the experience much better than it would have been otherwise. They were thorough and expert in their work. I highly recommend them if you are looking for a plumber in the OC area.
Nima N.
09/12/2022 12:00:00 SA
They answered my call immediately and had a plumber in route within the hour. Michael was prompt and professional. We needed our damaged gas stove line replaced and reconnected to our new stove. Michael performed the job quickly and left the space cleaner then when he came. I would use them again no hesitation.
Beware of hiring these non-professionals! Keep in mind that you can't submit a review without at least 1 star. In reality, it should be a ZERO STARS review. Keep in mind ! I have been using Justin Time for multiple years in the past to snake my main line. Today I hired them to do the same thing. Now I've come to the realization that its finally 'time' to move on.
Upon arrival, both plumbers did not provide their names (I was able to find out the main guy's name was Shane from his uniform).
Shane passed the snake and pronounced it was roots; yet when he removed the snake, there were minimal roots on the cutting tip. Perhaps he has psychic vision.
When we questioned this, he became very defensive and was quick to become very angry. (As a physician I'm very familiar with people that have anger management issues). My wife was actually becoming scared of him.
No camera was suggested, even though this has always been done in the past. So we requested this.
After much resistance and complaining, it was produced. Sure enough there were roots, seen, but they were still present after the job was 'done'.
We questioned this, and his response was to pack his items and storm off. His response was my manager will deal with you. Really, this is how you speak with customers.
I wrote him a check just to resolve this issue, but refused to sign various disclaimers at the bottom of the invoice. I asked for a receipt, but was told by Shane that he wouldn't give me a receipt unless I signed the paperwork, that should have been signed and quoted (by state rules) before the work began. Hello California state Board,
Perhaps the most shocking of all of this was the attitude of the owner Justin. When he got on the phone with us, we came to realize where this incredibly poor attitude of customer relations comes from -- from the very owner himself. Clearly he sets the tone how one treats customers, especially women. He wasn't conciliatory in the slightest way or the slightest bit apologetic. In fact his attitude was attacking and aggressive in the same manner as those that work for him. Justin (the owner) ended up hanging up on us. Before hanging up on us, he told us he doesn't care about any review we would write on Yelp. Perhaps he should change the logo on his truck from 'find us on Yelp, to 'I don't care what people say on Yelp'.
As business owners ourselves, we're shocked that a business like this, with this type of attitude and behavior, could stay in business.
I would especially warn any women who are considering 'Just in Time Plumbing', to look for another alternative. And when the owner of the business doesn't care, that's really concerning. Don't use this business unless you want Just in Time Poor Service, Just in Time Poor attitude, Just in Time anger issues, and an owner that Just in Time doesn't care.
Brock at Justintime is the best. Even came out on Christmas Eve which was his day off to install new a appliance for us. He's professional, helpful and friendly. Thanks Brock!
Without a doubt the most pleasant experience I've ever had with a plumbing company! Usually dread having to call a plumber but no more!! From my initial phone call to set up an appointment to having the work completed, it was amazing. Justin was so professional, thorough, friendly and beyond competent. Can't say enough about the service I received. I highly recommend this company!
Our main line was clogged and so we had to get it snaked. We called JustinTime and Michael was sent out within 2 hours and was immediately able to get to work. The whole thing was done within 2 hours and we were as good as new with no issues whatsoever. This is the third time we've used JustinTime because they've been so reliable that I don't even bother to look for another plumber when I have an issue. Plumbing issues are never convenient but they've always made sure things were done reliably and most importantly, quickly.
After having a great experience with JustinTime Plumbing I felt the need to leave a 5 star review. Elizabeth was a fantastic operator and plumbers Jason & Trevor went above and beyond helping us replace a 17 year old water heater located in a hard to reach spot of our home. They were super friendly and polite! Thank you for the amazing customer service. We will recommend this company to friends and family in the future.
Rhonda W.
02/03/2017 12:00:00 SA
Eric and Brett did a great job on my tub and two sinks. They were here within 35 minutes. I would definitely recommend JustinTime Plumbing!
John S.
03/02/2023 12:00:00 SA
JustinTime Plumbing was responsive and quick to get a plumber out to my property. Michael was very friendly and did a great job diagnosing and fixing the issue. 100% recommend!
Best plumber in town! Had an issue with my bath tub and these guys knew exactly how to get the job down. Very professional and extremely helpful! 100% recommend them. They will not disappoint.
Blake did a great job. They were quick to respond, fixed the problem and reasonably priced.
Patricia M.
08/05/2017 12:00:00 SA
Daniel came to my house & fixed everything in under 10 min. The charge was less than the quote. And he came 5 minutes early. So thankful to find an awesome local plumber!
Just like the name of his company, he was JUST IN TIME! I called Justin at 0730 figuring that I would get an answering machine or answering service. Nope, I got Justin on the line. Within minutes he got me setup with an appointment and was at my doorsteps within the same hour.
He and his co-worker were both very courteous. His pricing was fair and gave me a great quotation on some future work. In addition, he was knowledgeable about some reimbursement programs that my city offered for plumbing work. Justin also took the time to educate me on city code for plumbing.
Great service and will definitely use his company again!
Michael H.
12/06/2022 12:00:00 SA
Great service and extremely professional. Tyler (plumber) showed up on time and explained what needed to be done, clearly presented all the options. The problem turned out to be tougher than expected, he continued to troubleshoot, assess all the access point in the house, including helping move around a cluttered garage. Tyler cleaned up after the job was done and problem solved. I would definitely recommend this company and I now have them on speed dial in case of after hours emergencies.
Justin K.
07/11/2014 12:00:00 SA
These guys say they are open 24/7 but they don't have enough people on staff to help. We had an emergency and they said they wouldn't be able to get someone to us for 2 days! What's the point of being open 24/7 if you can't help people for 2 days?
I have a horrid fixer upper that's nothing but problems. This is the second time JustinTime Plumbing has saved my backside, had the great tech, Jay... you're awesome and thank you so much for your quick assessment and repair, show up in thirty minutes, cleared my drain in an additional 40 minutes. Good attitude, knowledgeable, clean, efficient. Seriously, Justin... Jay is great.
I won't use another plumber... Period.
~Dustin, Grateful Disabled Veteran
Jennifer W.
05/05/2022 12:00:00 SA
Cristian was great to work with. He is so knowledgeable, friendly, and helpful. He was able to help us get our bidet installed so quickly which was a huge relief because we were in a time crunch. Great work and thank you so much Cristian!!
I have never used this company before, I've used another company for years. My handle man recommended the company to me for repairs. Mark came out on time, professional, hard working, knowledgeable, fast, and very efficient. I was quoted a flat rate for repairs before the work was done and a time frame, the work was done as promised and on time. Thank you, plumbing issues are never easy, but the repairs can be! Highly recommend this company. Thank you for your service.
I selected JustInTime plumbing due to the great reviews posted on Yelp. They certainly did not disappoint. Justin was able to fit me in his schedule on the same day that I called in...awesome. Father's Day BBQ saved!
His prices were fair and his work was quick, clean and professional. After he finished the job I'd called him for, he even took time to look at a sprinkler that I tweaked, without charge.
Will definitely be using them again.
We have a home urinal (4boys) Michael came and was in and out in a flash! He fixed it quick! Michael is very personable and knowledgeable. I never feel like I was ripped off at this company. Very professional. Thank you Michael!!!
A E.
04/01/2011 12:00:00 SA
There are certain specialists who take pride in their craft. Justin is one of those specialists. Upon his on-time arrival, within the first few minutes of diagnosing the problem, he was always considering my complete satisfaction with regards to cost and quality of parts.
The job in question was the replacement of an over fifteen-year old Delta faucet for a standalone shower. Justin was quick to acknowledge both the best and worst case estimate before starting the job. Despite enduring unknown complications (from reversed hot/cold water pipes, to finding access via the walls), he honored his original estimate and completed the job to my satisfaction within his initial work estimate (actual: 5 1/2 hours, estimated 6 hours).
Should I find myself in need of future plumbing services, the first person whom I would contact will be Justin.
Brock did a great job relocating our washer/dryer from the kitchen to our garage. Repairing galvanized piping, installing cleanouts, capping lines, adding a water hose to our refrigerator and even installing a shower head. Concrete was poured neatly over pipes out of the ground and grass was put back well. He provided expert advice and thoroughly checking the plumbing before guessing. He inspected our main water line to the meter and line to the sewer. The company did seem to over-schedule him when he was pulled away from our job to another before finished.
Richard G.
04/11/2023 12:00:00 SA
Michael helped us out this time around. He was extremely informative providing very helpful tips. This company obviously cares about their customers and Michael demonstrated this clearly. I can't give enough stars to this company. Thanks again Michael!
Justin came out with short notice to fix our water heater on a Sunday and arrived in less than an hour! He was super knowledgeable and fair. I would definitely recommend JustinTime Plumbing. We would use him again.
Ashley B.
12/03/2012 12:00:00 SA
Got home last night (a Sunday evening) from a mini-vacation with the Man, to come home to our shower half-way filled with water, and some damage on the floor that looked like it had overflowed over the weekend.
After mini-freakout, head to yelp to go down the list and see who picks up, and ding ding ding, JustinTime picks up, and is able to get a guy into my place in an 1-1.5 hours. Quotes me a very fair price for a Sunday evening emergency job, and I'm stoked.
Not only that, the guy came within the time window, was extremely sweet and friendly, fixed the shower in under an hour, and even cleaned the shower. Excellent. Excellent. Excellent. Thanks guys!
Great experience. I called JustinTime about a clogged toilet and someone was at our home within the hour. Our technician, Michael, was friendly, communicative, and straight forward about the repairs and pricing. Michael was efficient but also paid attention to detail, there were no surprises and he took time to educate me along the way. Super grateful for this excellent service and overall experience!
Megan L.
07/12/2016 12:00:00 SA
Spoke to the owner 7/11/16 to see about him coming over at 10:30pm to fix a pipe that was broken by our dog that same night... Water was shooting out and we had to cut off water to our house ( that also cut of water to 2 other homes) We made the mistake of calling the first company on google search (Mike Diamond... Ugghhhh, HORRIBLE!! They came and robbed us of $165 dollars for just coming out, then told use some stupid excuse to how it's going to be $1000 to fix the whole line out to the street.... yeah right! FYI, don't EVER use them!) anyways, upset we just lost $165 for nothing... I called Justin because of the great reviews and we couldn't have been happier... Not only was he here super fast, before he even came he asked me to text him pictures of the problem so he could just quote me over the phone! With it being about 11pm ( usually more pricey at this time of night) he quoted us $450... Not bad at all for an emergency!! Would have been $300 if we waited till morning but we had to get it fixed. He was amazing!! Got here fast, and fixed the problem fast... Not only that but he was very professional and super kind and understanding. So glad we found him! This company is a keeper and we plan on using them in the future for all plumbing needs!! THANKS JUSTIN!!
Mary M.
03/08/2014 12:00:00 SA
Great service, very nice employees who showed up on time to fix our dryer - we will definitely use them again for any other plumbing issues.
Lara S.
03/12/2022 12:00:00 SA
Jesse was really cool and polite, came and fixed our clogged toilet very swiftly and easily!
Crissy B.
01/08/2021 12:00:00 SA
Review for an inspection on 12/8/20. Needed to have water damage on our ceiling investigated. They were able to schedule as quickly. The plumbing team were friendly and had masks on. They were thorough in their inspection. This is the second time we we have used them for work in our house and will not be the last!
They got here in 15 minutes and we're COVID compliant! Couldn't ask for more. Brian was in and out and super nice.
We suspected a slab leak in our home (heard running water/meter moving) and called out Justin Time for a leak detection.
Blake and Fernando arrived on time and began to tackle the task at hand.
They quickly located where the problem was and arranged for a repair.
They arrived the following day, worked diligently, and fixed the problem in a day.
Their professionalism and seriousness of their trade is refreshing and highly respectable. They are both very personable and I enjoyed our conversations!
Great work, Blake and Fernando! Thank you so much
Jonathan P.
08/11/2016 12:00:00 SA
Great and speedy service and the gentlemen who helped me was very friendly. By speedy service I mean they were literally at my door within 45 minutes of my call. They also cleaned up after themselves. If you need plumbing service, look no further
I have used Justin Time Plumbing for multiple times now, and the outcome has always been positive!
The reason I originally reached out to them was because I realized a plumber recommended by my building was a bit shady. I did Yelp search and found Justin Time Plumbing.
The scheduling with them is easy, and the price reasonable. They are upfront with the fees and will not upsell products unless necessary. I do get fascinated by how things work so I'd ask questions. You can tell that they are knowledgeable from the way they explain things to me.
Casey helped my toilet clogging issue today & the experience is simply amazing. He arrived on time, recognized the problem very quick, and fixed it fast. It was as stress free as someone with a plumbing issue can possibly encounter.
I'm recommending them to anyone who asks for a plumbing recommendation.
Had a leaking hose bib in back yard. Called and set appt for as early as next day. Elizabeth is great at communication and my plumber Michael was perfect. Courteous, knowledgeable and explained the situation and got it fixed quick. Thanks!
Gus T.
06/12/2016 12:00:00 SA
We have used Justintime plumbing several times and were extremely happy with their professional service. They were very honest and on time and would recommend them to anyone!
We were in a bind that all of a sudden happened a day before my son's birthday. Both bathroom showers were clogged and with family coming in on a Friday, we needed it fixed. They came in early than their estimated time and at a reasonable price. I had called a competitor and explained our issue and he wanted immediately resorted to it being the main line. The job took less than thirty minutes to snake the line and it was fixed. They also ran the water for some time to make sure it was resolved. Thank you JustInTime Plumbing!
Thanks Justin and Junior. You guys are awesome. Called at 3:30 on a Friday afternoon with a very clogged up toilet ( kids and Q-tips). Justin answered and said he would get some out between 4-5:30. Junior shows up not 20 minutes later. Had our bathroom fixed and set to rights within a few minutes. Great price for coming out same day. Would be very happy to call again when the time comes. Cause we all know the time will come again. Thanks guys. Your the best
Ben C.
03/05/2022 12:00:00 SA
I contacted my landlord to report a pressure issue with the kitchen faucet.
Brock was sent to take care of the job. I explained to Brock I also had another problem with the sprinkler valve system not working properly and it overruns which affects the water bill.
Brock listened to my concerns intently and addressed both issues. Not only that, he also took the time to show me how to reset the kitchen sink garbage dispenser. Why- because it's the most reported kitchen issue. I wish all plumbers are like Brock. True professional!
Amazing service once again.. We wouldn't go anywhere else.. Due to roots growing in our pipes we've had to have these guys come to our house a few times and everytime they are very friendly and efficient.. highly recommend!!!!! :)
Believe it when I say it, the ONLY honest plumbers in the OC. They don't gouge, they are extremely clean, and they do perfect work. I have referred them for both commercial and residential jobs. Thanks!!
The technicians arrived on time. Both Blake and Fernando worked very efficiently and professionally to get my shower valve changed to a completely new updated fixture. They kept the area very clean. I've used this company a few times and have been very happy with them all !!
I will be using Brock at JustIn Time for all of my plumbing needs. I had a backed up pump drain in CdM adjacent to my garage. After a heavy rainfall, water was gushing into my garage and I was expecting a lot of water damage. Brock worked quickly and after hours to make sure the job was done right. He saved my day. And the pricing was extremely reasonable, as well. Thank you Brock!
I needed a plumber quick as I had a pinhole leak in the copper piping to my water heater. The first plumber I brought out fixed the pipe, but after he left the the heater would not turn on. I called them back but they could not find a solution. Then I turned to Justin Time. Brock came out and did a one through. He found that the hole was fixed but in the process the previous plumber flooded the electronics and igniter with water. After airing out the electronics and getting a new igniter, the problem was fixed and after 4 days without hot water, success! Call Justin Time FIRST, and ask for Brock.
Hunter S.
10/03/2015 12:00:00 SA
They are quick and friendly, no issues with my Yelp deal, they got it done Just In Time ;)
Mathews M.
03/12/2020 12:00:00 SA
I manage rental properties, work for realtors and run a small handyman business. Because of their quick response, fair pricing and excellent service, JustInTime Plumbing has become my go-to plumber. I always ask my customers for feedback on my referrals and it is consistently positive with JustInTime.
Sander D.
09/07/2017 12:00:00 SA
First time using them yesterday, and it was a wonderful experience all around. Got voicemail when I called their number, and left my number for call-back. Got a text maybe 1/2 hour later on my cell asking if I needed service. We texted about the issue and scheduled to have them come over later that same day via text. Zack, a very nice young guy came in and put on covers for his shoes before he entered to not scratch the floor (maybe after seeing the wood floors?). Zack was super cool and knowledgeable, explaining options, issues and going through things with me in layman's terms. He ended up fixing the leaky shower faucet pretty quickly (turns out he had the right cartridge in his van, which was lucky because there are 1,000 different kinds, but ours turned out to be a common one). He also took a quick look at at another shower an ID'd the issue (that we could easily fix ourselves). Zack did a great job, charged a reasonable price, was super timely and nice. It's been 35+ hours, the faucet is working great, and I'd hire Justin Time Plumbing again for SURE if we have issues...
Jan D.
01/12/2018 12:00:00 SA
Bryan from Justin Time Plumbing went the extra mile to clear a clogged outdoor drain under my patio. He was highly professional, efficient, skilled. He got the job done and best of all at an incredibly reasonable price. I'd recommend Justin Time Plumbing in a heart beat!
On time, efficient, knowledgeable, friendly and can't beat their prices. Justin and Adam were great. I'll use them again if I ever need a plumber. Very happy I found them!
Merrill M.
12/07/2018 12:00:00 SA
I called JIT since our water line broke and just created a pool in our front lawn. They came pretty quick within an hour and was able to check the line. Looks like the previous owner user PVC to fix the water line. Of course, the joint that used didn't hold and broke. We couldn't fix the entire line with a copper line but asked to just have it patched with a new connector. They do charge per hour and I'm assuming since there was two of them it cost more. They were able to fix everything within 2 hours.
Price wasn't too bad. But the issue I had was how they fille back the hole and patched up our lawn.... The hole was filled back up but there pieces of our lawn were all over and not placed back into the area. This literally left this mud hole around the area while patches of grass sat all over the places. The workers were both nice and professional but it seems like they rushed to clean up the mess they made. Not sure if we will use them for the re-pipe of the main water line because of this.
Bahram M.
11/03/2022 12:00:00 SA
Their service is great. Especially Michael who came out to my house. He was extremely clean in a situation where it was very difficult to work cleanly. He was easy to speak with explaining everything to me in detail in a way I can understand.
If only every home project could be as pleasant as Michael made it we'd all be so much happier, thanks!
MyGoddessPower T.
1/28/2021
I did a lot of research, and chose Justin's company for my client. I'm glad that I recommended this company, Even when Justin is unavailable, he sends his guys. They are reliable, know their job well, and are quite reasonably priced.
Mark & Tristen came out to fix our garbage disposal. They were both great and quick! We will definitely us them again!
Came home after work to find my shower and toilet not draining. Called JustinTime and not only did they give me an upfront price over the phone, but Justin was knocking on my door less than 20 minutes later! He snaked the drain, found the tree roots causing the problem, and had it cleared super fast. He also disinfected and cleaned the spray from the machine. Definitely five stars and will be sure to call him next time there's a problem!
Kristin J.
01/11/2016 12:00:00 SA
I work at a business out in Newport Beach and called this morning to address a plumbing problem with our toilet. After letting the woman on the phone know the problem, she gave me a rough estimate of the cost and was able to send out Brett and Chris literally as soon as we finished our conversation on the phone. They were here within the next 20-25 minutes and were able to take care of everything quickly and efficiently. The cost also came out to just what the lady I had spoken to earlier had estimated! Thanks for accommodating us so quickly, JustinTime!
Just had these guys install a new toilet. Mike was the plumber and did a great job ensuring all my questions were answered and that my home was as clean after he finished the job as it was when he arrived. Very professional. I'd absolutely recommend them.
I highly recommend them for your OC plumbing needs!
We needed shower and sink hardware replaced, and they were very professional and courteous.
They took the time to explain what they were doing, and walked us thru different options on how to replace or install something.
Their pricing was straightforward, and I am going to recommend them to all my family and friends!!
KofaSing KoodGarma
pagone.com
Sanjay D.
09/07/2019 12:00:00 SA
Great emergency repair by Brian and his partner yesterday at our home. Not only did they diagnose the problem accurately (source of the blockage in our drain), but also fixed it properly and in a timely manner. He also educated us on why it happened in the first place, and what to watch out for in the future, not to mention showed us how and where the problem surfaced (tree roots some fifteen feet out.) Brian is quite pleasant to talk to, explains everything nicely, and importantly, knows his plumbing work and we would trust them again in the future. Thank You for solving our emergency water flooding and drainage problem in a timely manner. We truly appreciate it!
Sandra L.
07/02/2014 12:00:00 SA
Great job! Arrived early, worked quickly, cleaned up. Polite, courteous service. Justin was here at the same time I was having some electrical work done and he let the electrician borrow his dolly to haul away my old stove which saved me time and money. That's what I call going above and beyond the call of duty. I will definitely use their services again.
Michael was amazing!!! I learn so much from him. He really knows what he is doing. I'm so glad that he came out and fix our plumbing issues.
I am 100% happy with Justintime Plumbing who came out and helped me with mainline sewer no other plumbers could figure this out and it didn't cost me a arm and a leg. The customer service was amazing and very detailed with what the cost was and what would be fixed. No hidden prices or extra things added on. Now my plumbing is all cleared up and I don't have to worry anymore. Thank you for fitting me in last minute!
Mike V.
12/11/2011 12:00:00 SA
This guy was a pro. On time, got right to work, didn't make me feel like an idiot for stripping the nut on my shower valve, and resolved my issue in less than 15mins. Now I have a what seems like a brand new shower with pressure, no leaks, and he charged me a song. Justintime is my go to for all things pluming!
Shaun R.
04/10/2019 12:00:00 SA
Today Jay came out because our upstairs bath tub has been leaking. He took as long as necessary to inspect the problem and found it was the seal on the over slow drain. He was honest and thorough and the price was more than fair. This was the third time I've called these guys over the last couple of years and each experience has been good. They were referred to me by a friend and I strongly recommend them.
Brian was friendly and professional and even had recommendations on how to maintain our tub drains. Great job
Gary I.
07/08/2021 12:00:00 SA
I needed some plumbing done and Just-in-time plumbing came out and did a fantastic job for a reasonable price compared to all other quotes I got.
I would definitely recommend using Just-in-time plumbing for any special or basic job that you need.
Vince M.
05/03/2021 12:00:00 SA
We are absolutely happy with the service that Justin time Plumbing performed at our property in Newport Beach. I just got done paying our very reasonable bill for a slow draining shower. Everyone from the technicians to the people in the office are nice, efficient and professional. Thank you
Ryan came out and fixed a tub spout issue. He was amazing. On time , professional. Explained everything. Took pictures before and after. Cleaned up after. Def call Justin time plumbing and request Ryan
Had some clogged lines in the kitchen and bathroom sink, Justin Time came through fast to help fix the problem. Special shout-out to Jesse as he was extremely polite, efficient and respectful as I was on video meetings the entire time. Can't recommend him enough!
I hope I don't need a plumber again, but I know who I'm calling if I do.
Brock and an assistant came for my shower and toilets. They gave honest efforts at a reasonable price.
The phone schedulers were prompt and courteous.
A non-headache and stress-less experience!
An earned five star rating.
Thank you!
Sandy W.
07/08/2021 12:00:00 SA
Great service! We originally called to have a couple drains cleared when the technician Daniel (great guy) recommended some other work-the master bath shower was old cast iron piping & needed replacement. Luckily, we have a crawl space that Daniel entered & took photos to show us. Then, black mold (photos taken) was discovered under main bathroom which could have potentially been much worse if not discovered. Daniel recommended a remediation company that came the following day to clear the black mold situation. Besides having a new water heater installed, our laundry drain was too short & leaking plus drainage pipe not correct size so those were addressed too. We were definitely worried about the price for all of these repairs but final cost was lower than the estimate.
Have to say both my husband & I thought this company was great & Daniel awesome, professional & very helpful-even explained his findings to the remediation company. 5 star rating!!!
We had a water heater leak on the 3rd floor of our house. They came out within hours to assess. It turns out my builder framed my upstairs around the water heater and we were going to have to remove a wall to get it out.
Enter team #2. Alfonso recommended we replace it with a tankless so we would not have to go through this again.
Between Alfonso and Michael, we determined the best wall to cut and the team amazingly was able to take the old tank out and down 2 flights without any additional damage and not a drop of water spilled.
Not only did I get a new water heater for a reasonable price, but I'm now going to add a walk-in closet to a tiny bedroom!
Thanks Justin!
My Dad was fixing the sink and happened to not have all the parts he needed. Coincidentally Justintime Plumbing was in the neighborhood. My Dad asked if they had the part he needed and they did. They were so sweet to help him out and give him the part I had to yelp about it! Thank you so much for helping my old man out!
Was referred to Justin on a Sunday afternoon when our regular guy couldn't make it. Major main clog!!! Justin was fast, awesome and sweet. Saved us! Thanks buddy!!
Bryan came out, within the promised time provided, and was efficient, intelligent (he knows his craft!), clean... and even funny. He put in a new faucet, garbage disposal, unclogged a bathtub (above and beyond on that one) and **most importantly** fixed a gas leak associated with my dryer unit. I will call them first (and ask for Bryan), because of the quality. I highly recommend them.
A friend had recommended Justin Time Plumbing as they had just been at her house. Ironically the next day my pilot light went out on my water heater. I gave them a call that evening and they were very flexible with my work hours to come out the next day. Bryan arrived and introduced himself to me (sorry I forgot the other man's name) and the 2 of them were super friendly and quick with fixing the problem. I was impressed with their efficient work. While they were there, I asked them to take a quick look at my gas fireplace. Bryan insisted on going back to his truck to get some shoe covers before he came into my house. He explained what was wrong and told me that I could pick up the part easily at Home Depot and it was easy for me to do on my own. What great ethics they have to let me know that if I did this simple fix, it would cost me $6 and not have to spend money on his labor or higher price for the part! Highly recommend them!
I should have posted no star if I could. Very disappointed with their water heater / leaking service. I was very satisfied with their sewer job years ago and I thought to call them for this leak issue. The problem was my water heater kept running for days and I could hear water draining somewhere behind the walls so I thought there is a leak somewhere in my hot water pipe. I told them I'm not sure what this is but it's causing high water usage and gas bill. I expected to see a group of experts to come instead they sent a young guy who truly didn't know anything about this. He kept calling them back for asking questions. He said it sounds like a leak sir. Then grabbed a power saw which he couldn't operate that well either and cut a huge hole in my wall and no surprise there were no sign of leaks. We could still hear water draining somewhere. He didn't bother to check the water heater and I guess because he didn't know anything about heaters. He charged me $130 for the damage he causes on my wall and showing up and knowing nothing then said another group will come tomorrow to find the leak probably under the slab!!! He said they got jack hammers and can find the pipe! I told him this will damage all my tiles and what if they couldn't find it!!! He said they will charge $250 but he's sure they will find the leak and fix the holes. I asked why don't you fix the hole you made in my wall and he said sorry we don't do walls!!!!!
Anyway, guess what guys there were no leaks at all. I watched bunch of videos online and checked my heater the problem was the thermostat was broken so the heater kept running and of course the water got too hot and had to get drained through overflow pipe to the street so that was the source of water sound we were hearing. I mean seriously???? This is something that I expect you guys catch on the spot rather than cutting holes in the wall or ground looking for a leak that doesn't even exist!!! If you had sent an expert to a job that required investigation it would have saved you one customer and others who read this review.
Blake was the BEST! Such a nice competent guy!!!
Will call them for all my plumbing needs!.
Richard and Brock were a great duo and were both quick and efficient with helping identify the plumbing issue we had and informing me on the problem. JustinTime Plumbing is the only way to go for plumbing needs!
Jesse arrived as scheduled and did a fantastic job snaking our system this morning! Impressed by his professionalism and courteous communication!
Ray L.
03/02/2022 12:00:00 SA
Just finish having Trevor White from Justintime Plumbing clean out clogged drains. Took care of 3 lines in the house and did a great job of getting them open. I continue to recommend Justintime service. I'm a regular customer.
Fast and friendly service, came the day after I called, fixed the parts fast, and the parts work great. I would highly recommend.
Jesse from JustinTime Plumbing was awesome. He came by on what was supposed to be his day off to fix an urgent issue with two leaking toilets. He clearly explained what he was doing, fixed the problem quickly and gave us tips on things we can do in the future to avoid the situation in the future. Thanks Jesse!
Jenn G.
12/03/2020 12:00:00 SA
They gave a very competitive quote, but we did decide to go with another company. It did take a few days to get a quote, so it wasn't immediate if you're looking for work quickly. Very nice technician too, seemed very knowledgeable.
Quality service with no issues. Michael Sanberg arrived at my house ontime, kept me up to date with the problem and had my kitchen in working order in under an hour. He also explained the issues we have with our water pressure so we can have it fixed at a later date.
Well that was good while it lasted. Over the last several days I have gone back and forth trying to get an estimate for 3 faucet and vessel sink installs in my soon to be new bathroom countertops via email with both Justin and Elizabeth and it would appear neither is communicating with the other or actually reading or interested in giving me a quote. One asks for pictures of the sink.. I send those. The other then says we don't do tile/stone work call a tile guy. I say in several responses that I'm not asking for stone work.. the holes will already be drilled I'm asking for plumbing work. The last time I say this I then get another email saying we don't do stone work. I'm sorry but I can't be much clearer so after several days worth of this its obvious this is going nowhere and this relationship has come to a close after several years as the 'go to' plumbers. I've already found two other local plumbers on Yelp who were happy to give me quotes.
I have had JustinTime Plumbing come out to my house twice in the past 2 years. They were quick, competent and helpful both times! I would recommend them to anyone in need of plumbing help.
Michael H.
03/11/2022 12:00:00 SA
Michael and Tyler came to snake all my drains and they were PHENOMENAL! They are fairly priced, fast, easy and very clean workers! They're very professional and did an incredible job!
- Michael H
Djuna D.
07/08/2014 12:00:00 SA
OK - well, add me to the list of happy customers! For the last two days, I'd been waiting on both a handyman as well as another plumbing company to come out to address a leaky hose bib in my backyard, that was creating a puddle in the garden next to my house... This morning, at 8:20, I called Junstin Time - and surprise, surprise - - a real person answered! Justin, himself! And, per some of the other reviews - sure enough, in less than an hour, Cody and Alex walked in... They were respectful (putting on booties before coming in) professional, pleasant/friendly - and knocked out two jobs for me: the leaky spigot as well as the draining issue I was having with my dishwasher. They kept me informed, throughout the process, including letting me know that they were going to make a quick store-run for some needed parts... Overall - I couldn't be any more happy - with not only the timeliness of the service - but, the quality of the service and servicemen as well... 5-stars, in deed!
ZiHan L.
04/11/2023 12:00:00 SA
Superbly responsive and straightforward with pricing. Had a problem with my shower drain the night before, so shot out a quote request to a bunch of contractors via Yelp. JustinTime was first to reply in the morning, and we arranged a same-day appointment. Michael was dispatched and arrived on time - super friendly, explained what he observed to be the problem, detailed in both the diagnostics and the repair, and my shower drain was unclogged in no time. Just a fantastic experience - simple, thorough and efficient. In and out in less than an hour. Michael will definitely be my go-to from here on out with plumbing issues!
This company was very easy to schedule especially during this busy season. My plumber, Zach, was very efficient, knowledgeable and clean. He explained my plumbing problem and corrected it. Having an older home near old trees develop roots in the system and he identified this problem. I also had him evaluate other separate major plumbing problems, which will be worked on in a few days. He gave me a quote, which was very reasonable considering the extent of problem with very old and rusting pipes in an upstairs unit. I highly recommend Zach and his company for anyone who needs plumbing services.
Charlie L.
03/04/2021 12:00:00 SA
Great service. My tech Ryan was very helpful installing a new toilet, and was even able to help me with my garbage disposal that busted yesterday. Definitely recommend this company
Michael and Brian were great. Michael was very knowledgeable and explained every part of the process re our plumbing problem. They were clean and very efficient. The reason that I did not give it a five star review is that the price for the work is too high for my taste.
Jon C.
04/09/2022 12:00:00 SA
Mike was able to come out on a Saturday without an emergency fee and fix an old toilet. He was super informative and straight-forward and we planned some future work. Katie in the office is cool, too. They have been our go-to plumbers for years.
Brian helped us out today and he was very quick to respond and reliable! Had a clogged toilet and he fixed it in no time! Thank you so much!
These guys were amazing very reasonable. I would recommend them to everybody. They realized this was an emergency situation and fix the problem within an hour. I love their name.
Shout out to Brian and Travis for their hard work at fixing our hot water problem.
We had a slab leak in our powder room in late March that was fixed by a now ex-employee that apparently did not properly re-route; hence no hot water to our kitchen once we had an opportunity to test in our recently remodeled kitchen.
Called Brian up the minute we knew we had a problem and they spent most of last Friday at my home having to move our water heater, and re-routing our line, once again, so we could have hot water to the kitchen. No additional cost what so ever since unfortunately it was their screwup.
Great, professional, and friendly guys. They did a fantastic job and cleaned up any mess they had created.
I will definitely recommend them to my friends and family should they need a plumber.
Thanks again guys!
I called at 11:30am and Andrew arrived in less than an hour. He had a spare part on-hand needed to fix our sink drain, so there was no need for a second visit. He was in and out in less than an hour, and he was very professional. Great service!
Rafael H.
04/05/2012 12:00:00 SA
I had a leak at my house. I called this other plumbing company that was found on Google Search. It was in the top 3. I figured can't go wrong. Boy was I wrong. That company flaked out never called me to tell me they were late. That company was over 3 hours their time window. So I called them and tolled them off and cancelled.
I went to Yelp and typed in Plumber and saw JustinInTime was 5/5 stars and were in OC. I gave them a ring. Justin was courteous and scheduled an appointment next day. He showed up 5-10 mins before the arranged time. Found the leak in the wall and fixed it right there. Justin gave me a few options on repair with prices. I have to say I am very happy with his company. I understand that we all have bad experiences with plumbers, but Justin In Time Plumbing really stands out.
Super courteous, professionalism that this service industry needs along with his co-worker Brian. I already scanned their card and sent it to other friends of mine for when they need an excellent plumber. They know who to call.
Justin gave me a quote and like other reviewers mentioned was straightforward and good prices. I will definitely call this company when I need a plumber.
I called and unfortunately forgot whom I spoke to that answered the phone and scheduled my appointment but she was lovely and got us scheduled and was clear with communication.
Tyler than came on the appointed day and was also super friendly and courteous and quickly resolved the issue. We had a problem with the upstairs shower where it was draining slowly.
I can't compare pricing to other places as this was my first plumbing services I had to call in but personally the level of service as well as communication received from start to end was well worth it to me.
Geoff F.
05/06/2022 12:00:00 SA
Michael was brilliant, came within an hour of scheduling and had the problem fixed within 30 mins. Cheers again
Used JustinTime twice now & will continue using them for all our plumbing needs. I recommend you ask for Michael if he's available - he was super friendly & efficient!
During the first visit, Tyler quickly drained & took care of our clogged kitchen sink.
During the second visit, Michael installed our new kitchen faucet for us. He was very knowledgeable & shared a lot of great tips/advice.
We appreciated how responsive, professional & helpful both of them were and how reasonable the pricing was!
I am so pleased with this plumbing company and they will be my go to plumbers when the need arises. Brock and his co worker arrived within twenty minutes to connect an ice maker and water line. These plumbers are knowledgeable and provided professional and efficient work and I will highly recommend them to family and friends!
Straight up solid these guys are. Had them come in in December to install a new tankless water heater, some toilets, and snake the drains of the house (an annual thing with a 45 year old house).
Professional, friendly, expedient and great work.
And if you're thinking of going tankless, call these guys. They do the work at a reasonable price and they make the space better looking than they found it.
Lorraine P.
03/08/2022 12:00:00 SA
Jesse was amazing. He was efficient, helpful and very professional. I am very impressed and pricing was very fair. Thank you Jesse!
Sofa King F.
06/10/2015 12:00:00 SA
Outstanding work. decent price clean thorough professional and very very prompt what else can you ask for?? Nice work guys. If you're Local give these guys a shot.
Debbie R.
08/03/2015 12:00:00 SA
BEST PLUMBERS IN ORANGE COUNTY!!!! I was new to the area of Costa Mesa and as a resident manager these were my plumbing vendors. I could not have been more pleased and impressed! Excellent communications which is so important in the Apt. industry. Elizabeth is absolutely fantastic as your first point of contact and works with you until the job is completed.
The guys that come out are very professional , clean cut, and pleasant personality's. They are extremely knowledgeable about their trade and also educate you.They have always arrived within the quoted time frame and are reasonably priced. You get what you pay for and with Justin time pluming you get EXCELLENCE!
I thought I had seen the best of the best. After 30 years living in Newport I have had the pleasure of reviewing some of the finest service industry companies around. Electricians, roofers, bee busters, vent cleaning companies, etc. But last week when I came downstairs into the garage and saw a huge leak coming through the garage roof drywall, I panicked.
I thought this is it........the pipe burst, and I'm up the creek
First move was to check YELP, my go to source. The choice was easy.
CALL JUSTINTIME, Jim!! The response was immediate. And within an hour I had Bryan and Gunner at the door ready to take charge. Not only did the guys reassure me that they would fix the issue quickly, and with a minimum of expense (Bryan actually disclosed the price for a trip right up front and made sure I knew that if it ran over a few minutes, no problem) but what REALLY impressed me was that these two young men KNEW WHAT THE HECK WAS GOING ON. They could have told me it was a pipe. They could have told me a million things. But what they told me was the TRUE cause of the leak...........simply a loose shower pipe in the upstairs bathroom that was leaking water BEHIND the dry wall, slowly, and it had finally found it's way downstairs. A hole was cut in the garage roof, and after about an hour, and with a new pipe (that they had in the truck!!!) the issue was totally and completely solved. They guys EVEN CLEANED THE SHOWER FLOOR WITH CLEANSER! And they readjusted the shower head so that it would never again get loose.
They left me with a very small price to pay, and with a job so well done it cannot be ignored. SO...........Let me help you with this: If you EVER have a plumbing problem, call Justintime. Justintime. Write it down. Put a note on the fridge. These guys are honest, fast, and really know their stuff. Thank you Bryan AND Gunnar. You're the best of the best.
Jim
Michael did a great job replacing our kitchen faucet, etc. Fortunately he is very conscientious and persistent as old ones were a challenge to remove. Left everything as clean or cleaner than it was. Many thanks.
I normally don't use Yelp but because of the exceptional service I received today, I had to! These guys are simply amazing. Not only do they do a great job but they go above and beyond to show you that they care. I have 2 small dogs who are very scared by strangers who are in the house at times and Bryan was so polite and welcoming to both of them when they were barking and being a pain! He fed them carrots (their favorite snack) and spent ample time trying to get my dogs to feel comfortable while still working hard and getting the job done. Bryan, I applaud you! And I'm so sorry you were barked at all day long! Thanks for the exceptional service. I'll be sure to recommend your company to anyone in need. :)
Our family has had great service and success with Justin Time plumbing. This morning Tyler and Donald saved the day again with quick, friendly and professional services.
Celia G.
11/10/2016 12:00:00 SA
Even though it was a Sunday, the boys came precisely on time to mend my outdoor tap, so I could have running water back in my house. They also unclogged my bathtub and loosened some of my taps. They were quick, clean and very nice. Moreover, they didn't charge for a weekend rate - I would definitely use them again. Thank you!
Deanna T.
04/07/2017 12:00:00 SA
Im glad to have found this place , Elizabeth was helpful and the workers are nice . JustinTime saved my day , after I was quoted a very high price to get my water heater installed in Balboa by a local plumber in Newport Beach and so I called Justin Time Plumbing for a second bid and they came in way more reasonable and fair and got the JOB done on same day of my phone call. Wow, Job well done, very impressive ! Thank you Justin Time Plumbing ( Elizabeth) . - Deanna Tan
Jasmine B.
08/02/2012 12:00:00 SA
Come to find our office building's plumbing was, how should we say, backed up. But of course no one told me until the night $hit got real with the toilets.
So I found JustinTime on Yelp. Took a gamble, and called. Bryan came out at 8:15 the next morning, looked around, and took care of the problem within 30 minutes. They charged a very reasonable $110 (including service charge, time they spent snaking the line, and getting a new cover popped onto the drain hole) and were extremely thorough in making sure the problem was fully taken care of.
I definitely recommend them, and will be keeping them on speed dial... since we like to break toilets around here =/.
Found Justin Time Plumbing from Yelp and the additional $10 coupon from Yelp helps as well. Called them on a Sunday for a Monday appointment (issue i had was not urgent at the moment and didn't require an emergency response). Jason and Zack arrived ahead of the scheduled appointment and resolved the issue i with no problems. They even ran some assessment on the other plumbing in the house. Overall very satisfied with their service. Quote (more like an estimate based on the description of the problem i gave) provided on the phone was accurate.
We have used JustinTime Plumbing for years and have been continuously reminded why we call them every time for our plumbing needs. They are prompt, courteous, efficient and most of all honest! We had a new water heater put in last year and they figured out that our house has a system for heating the house that is extremely rare. They had never seen it, because it was so unusual. They worked diligently on this hydronic heating unit because it was connected to the water heater. I felt so bad because it was about 4 hours more work than they had planned. They never complained and didn't charge any extra fees. Brett is always phenomenal to work with. He recently came out to fix a leaking PVC pipe under our kitchen sink and some deteriorating washer facets. Like everyone in this company, he talked us through options and lets the customer know the financial commitment before doing anything. Thanks for being one of the few plumbing companies that don't unsell and overcharge. You guys are fair and we love that we can trust you.
Darren L.
09/04/2014 12:00:00 SA
Can't say enough good things about these guys. Called and they were literally at my door twenty minutes later. They took care of my problem, a broken wax ring for my toilet, quickly and were very polite and professional. I would highly recommend!
David R.
01/03/2022 12:00:00 SA
Justin Time Plumbing is the absolute best. They have been to my house and today they went to my business. Michael the tech was outstanding. His positive attitude to my shitty problem was absolutely amazing. Immediately the guy could tell I was having a really bad day and he took charge of the problem and latterly fixed it for me. The guy cleaned up the problem, didn't complain about a thing and literally made my day.
Hey Justin this is Dave at Signature, your guy is awesome!!
Our tub wasn't draining great but it was later at night so I requested an appointment online. They confirm an appointment the next morning! I received a text message when the technician was on his way (very helpful!) When the technician Ryan got to my house he was covid safe with a mask and gloves. He was able to fix the problem
and suggest ways to not have it happen again. I have used JustinTime numerous times and have had great experiences every time. Would highly recommend!
Justin is one of the nicest people you will ever meet. He is prompt, considerate(blue
slip-on stretch booties so as not to mess up your floors), knowledgeable in his profession, extraordinarily helpful(fixing a broken piece on my hall door and tightening my bathroom faucets-extra work at no extra charge), and very reasonable in price(with a special discount for seniors). He explains everything clearly and makes sure that
you're satisfied with his work. I wholeheartedly recommend Justin for any plumbing
project.
MG D.
03/04/2022 12:00:00 SA
We had and garbage disposal that needed to be replaced and a few other leaking/ backed up drain issues. Jesse diagnosed the problems and fixed them to perfection! He was great! Clean, professional and nice. Defiantly will use these guys again!
Jack W.
12/04/2018 12:00:00 SA
Before you call this company, be prepared to be ripped off! They charge hourly doesnt matter how big is the problem and how much to repair. Ber disappointed with their service.
Another update, I tried to call the company to send me the invoice to show what they did and what's their solution if fixing the system, for the one hour of the diagnosis fee $125, I need to get something from it then I can figure out what to do and how much I want to do it this time, but I got nothing only the rudeness.
When I was calling, The company employee just rudely told me the email was sent and hung the call even I was still talking. What's a awful company!
24 hours after they diagnosed the system and I paid $300 hard money for fixing a leaking shower valve, and no papar, no invoice, no report. I have to call the other company to come in to fix the rest of the problems and it is done in two hours with almost half of the price as this company asked!
I've been using these guys for years now. They come quickly, they're smart, they communicate, the prices are always fair, and on the occasion of making a mistake, they are quick to fix it. For example: I had them come by and fix a leak the other day, the next day it hadn't gotten better, so they sent somebody right over when I called, and Jonathan came by to make it right, without charging anything extra. Overall great experiences all around.
Rebecca Y.
03/02/2023 12:00:00 SA
Michael was awesome. He fixed our issues and even gave great advice for future maintenance.
Was having trouble with the toilet at my work site and Michael came to the rescue. He was fast and did a great job will recommend to others
We had a backup in our bathtub and toilet the day before Thanksgiving. Trevor was here right on time. He took care of it quickly. We also needed a seal replaced on a different toilet. He had all of the parts in his truck and fixed it on the spot. The toilet seal and grout look better than when they were originally installed. Fast, friendly, efficient, affordable, and quality work. We've used them several times for clogged drains and toilets and have always received excellent service. And their technicians are all very knowledgeable.
Kageyama R.
05/12/2021 12:00:00 SA
They were here quick and got the job done. Wish it was a little cheaper but the laundry must get done.
It always seems like when you need a plumber it's a holiday, at night or a weekend and your going to be lucky to find a plumber and if you do, it's going to cost twice as much because it's a holiday, weekend, or after 5pm. Last night we had heavy rain and believe or not, there is rain in the forecast each of the next seven days. Last night our landscape and pool deck drains couldn't keep up. Did I mention that it's Christmas Eve?
So I called JustinTime Plumbing at 11am on Christmas Eve, explained that I need my landscape drains cleared and they advised they would have a technician out between 12 and 3pm. Alfonzo & Brian came out, I explained the issue and they went to work. They were very nice, extremely pleasant and friendly. They started at the curb cut with their powered auger and cleared tree roots from the line. Then they went from the last landscape drain to clear the line to the curb. And they did this in pouring rain!
Great service, great price for 1 hour of work! I am grateful for their service and the next time I need a plumber, JustinTime Plumbing, Alfonzo & Brian will be the only call I'll need to make.
1st experience with this company. I woke up to a really messy situation this morning and of course it had to be on Sunday. My usual go to plumber doesn't work on Sunday's and my back up didn't answer or give me an option to leave a message. Lately I've been spotting JUSTINTIME vans all over my neighborhood so I decided I'll give them a shot instead of waiting shower less until tomorrow. They answered quickly and showed up even faster. The technician was really nice and fixed all my problems super fast. Super awesome dude, great service, and I'm happy to say I'll never use any other plumber from now on. Thank you to my plumber Evan!!!
Rhonda W.
01/04/2017 12:00:00 SA
I had a really good experience with this company. I called on Tuesday morning and they gave me a time between 1-4 and they would call me when they were on their way. I got the call at 3:30 and Daniel and Mike showed up 20 minutes later. Not only were these two men polite, but they knew what they were doing and fixed my drain quickly. I had them also reset our toilet because it looked like it had been leaking from when we had our new flooring done. I would highly recommend this company. I will continue to spread the word of how impressed I was with them.
Coleridge B.
08/12/2021 12:00:00 SA
Called these guys to unclog my sewer line, was backed up and coming out of multiple drains. Christian and Trevor came with a great attitude on 8/11 and they were very quick, clean and professional. Thank you so much for saving my home. Giving them an 11/10 rating.
Vicky K.
11/11/2017 12:00:00 SA
JustinTime plumbing was great. I had Brian come to my house and fix a major clog in the kitchen . Brian was positive , energetic , smart and very competent. I'm going to use Brian for our bathroom remodel . As a woman when I do construction in my home I really need to trust my team , aka plumbers electricians ... and I've had many shady characters with poor quality work . I feel I can trust Brian and work with him on major construction projects .
Thank you Justin time
Best service and so friendly!! Won't use a different company. Thanks Brian for being so great!
prompt, professional, accommodating .. and great communication thru text and calls... didn't need to over see the project (underground gas re-piping). not to mention, very fair pricing.
Sheryl K.
11/05/2021 12:00:00 SA
Brock replaced a kitchen faucet for me. He was very knowledgable and professional. He went above and beyond my expectations for good service. If I need plumbing services in the future, I will definitely use JustInTime Plumbing and ask for Brock.
We live in an older home that requires our main plumbing cleanouts to be snaked. This was our first time calling Just In Time Plumbing. Ryan the plumber was professional, polite and covid safe. He made recommendations that suited our needs and he worked fast. I would certainly call Just in Time Plumbing again. Nice work!
Jesse came out today and got in and out in a timely manner. Thanks for your help! Will definitely use them again.
Jonathan R.
05/05/2022 12:00:00 SA
I called Justintime with an urgent gas line situation at our home. Katie picked up the call , understood the urgency of the matter and had one of their plumbers come to our home. When Brock knocked on the door, he could see the concern on my face and was patient with every question I had, and kindly reassured me that he would get to matter and address any danger the gas line leakage would create for my family. Even though Brock already worked a long day, he went through every area of the home and made sure the house was safe before leaving. He even offered to call him if there was any questions that I had. I'm very thankful for the people of Justintime and especially to Brock. I've used this company for the past 4 years, and now have a deeper respect for the people who work at this company.
Brian did a great job fixing our kitchen drain issue. He was friendly and explained everything he was doing really well. Highly recommended!
Blake and Fernando were awesome! They were able to fix our shower valves to help regulate the hot and cold water temperature within a few hours. They were quick, efficient, and professional. I highly recommend their services!
Excellent service! Honest,responsible company! I have used them for several different projects and each time I am impressed by response time and excellent customer service!
Kelly A.
12/08/2021 12:00:00 SA
Having Brock and Fernando from Justin Time Plumbing fix my bathtub's leaky faucets was the dream team in motion. They worked smoothly and in such good spirits together, each knew what the other needed and was doing. After all the contention at my work place, I found being around these two men working so smoothly together was a total pleasure. Why can't the rest of the world be like that? Brock answered all my questions and I learned a lot about how the water system in my home works. They were efficient, knowledgeable, and did a great job cleaning up when they were finished. I can't say enough good things about these guys. I felt supported, respected, and happily paid the fair price for repairs.
Sunny S.
11/12/2015 12:00:00 SA
Worse customer service. I called them to schedule them for early morning, they confirmed it , but Called me around 7:30 am and said they can't make it. They scheduled it again for early Sunday morning, I did accept it, but again they called and tried to reschedule it again. They seem unprofessional and not valued their customers, Also their rate is much higher than others. They quoted me for $175 plus materials, but I hired someone else for same job $75.
Don't waste your time / money on this company..
Jerold K.
09/01/2013 12:00:00 SA
Arrived on time and fixed my toilet and the water outlet from the wall. Very professional and cost very affordable.
Don H.
04/06/2022 12:00:00 SA
Tyler took care of a leaking sink. Unfortunately, water had to be shut off to the whole building for it, but he literally ran back and forth to get us up and running as soon as possible. Great service, great person!
OC Compassionate C.
1/15/2022
Quick service, easy scheduling, nice price.
Would use again and recommend to anyone with an urgent repair needed.
It's an overwhelmingly good feeling when your overnight water leak you just found is fixed same-day... I will be calling this business first next time.
We called Justin on a Sunday evening and within 50 minutes he had arrived and fixed the issue. He was extremely responsive, transparent about cost and options, and provided good preventative advice. We are so thankful for his 24 hour service as I'm confident he saved us a lot of money... it would have been a much larger issue come Monday morning.
Once again Justin and his skilled techs saved the day. My dishwasher spewed water all over the counter, under the sink, gushed out on wood floors. The crew efficiently cleaned out the blocked line, checked and double checked, and ran the dishwasher without any issue.
These guys are the Go-To plumbing problem solvers.
Bryan saved the day! I had a wrong diagnosis from a previous plumber who told me we had to break my wall. The same plumber failed to show on the day we had it scheduled. I called about 5 plumbers that day and Justin time was the only one that could dispatch someone right away. Bryan listen to the first diagnosis but told me that he would try a few things before opening the wall and we would do it as a last resort. My issues were simply coming from an unadapted shower head and he fixed it on the spot, in less than 1 hour and for a fraction of the cost I was previously quoted. Bryan is friendly and professional. I new have a new number to call for my plumbing issues!
G H.
08/05/2022 12:00:00 SA
Blake! Such a pro. This is the second time I've used these guys. We live in an old building and have needed some major snaking. Today was a GROSS job and Blake took great care of us.
Thank you!
Nicole P.
01/08/2022 12:00:00 SA
We had an emergency at our restaurant. I texted Justin and got a response within a couple minutes. Michael was there withing 20 minutes!! They are the best and highly recommend JustinTime Plumbing!!!
Dee O.
03/10/2021 12:00:00 SA
My bathroom sink was clogged and JustinTime offered the best price. Daniel was the tech they sent and he was on time and efficient. He didn't leave a mess either! This is the second time I've used JustinTime for plumbing services and they have always been competent and polite.
My experience with justin time Plumbing has been great!! I found them on Yelp and based upon ther great reviews ... I decided to give them a call .I was having an emergency on a Saturday, the girl who answered the phone I believe her name is Elise ,she went above and beyond and provided with me with outstanding customer service.. she even was able to get the technician out the same day to fix the problem! Thanks again for all your help, definitely will be a long, returning customer!!!
john a.
01/03/2022 12:00:00 SA
Branden and Tyler arrived quickly, chose to use access pipe outside to minamize mess on the inside, quickly located the problem and left the plumbing area clean and functioning. We felt the service was a good value. Branden and Tyler were professional and very courteous. Could not be more impressed. John Alder
Matt F.
03/11/2022 12:00:00 SA
There's never a good time to need a plumber, so when the need arises, it's ALWAYS nice to hear, we'll be out there inside 1 hour.
Jesse came out and quickly determined the issue that was causing my business toilets to back up and my shower to overflow. He was very considerate of our clients inside the studio (we're a gym) and was courteous of everyone he came across.
We sincerely appreciate his knowledge and how fast we were back up and running.
Thank you!
Justin is a great plumber. He was extremely professional, reliable and easy to work with. He was even able to come early when I told him that I was getting off work before schedule. Justin is also very reasonable with his prices. When you call Justin, you're not getting a call center that dispatches dudes rolling around in vans, but you actually get his direct number. Justin was actually our second call when one of those call center outfits completely burned us and never showed up. I won't make that mistake again. Next time, Justin will be the only guy I'll call. Plus he's totally local, based about 5 minutes from my house.
Melissa L.
10/03/2022 12:00:00 SA
Old plumber closed up shop and it was time to find a new one. Nerve-wracking process, but we went with the one with the best reviews.
Easy to schedule and appointments were available same day for our emergency water tank issue and on a day that was convenient for us when we had another issue. The office answered their phone, asked for pertinent info, and had us scheduled without any long wait or endless questions.
Cristian fixed the pinhole leak above our water heater tank and cleaned up the entire leak area of all the water that had accumulated below the water tank.
Tyler came out 2 weeks later to unclog a bathroom sink drain and also help us figure out a water pressure issue with our kitchen sink.
Both young men were on time, extremely polite, upfront and transparent about all costs, and respectful and tidy.
Will definitely be calling them in the future for our plumbing needs.
Thank you.
Justin Time Plumbing arrived at my home on time if not early. My Shower Tub was draining pretty slow and Justin and his assistant quickly assessed the problem. When an unexpected water leak occurred Justin acted really fast. They were so professional and super quick to run to get a replacement pipe at Home Depot & Justin really went the extra mile when he replaced the drainer with a new one & Justin, you didn't have to, but you did so, you totally Rock! I'd like to rave about your professional clean cut service that you provided me and my family at my home with. Thank you to Justin Time Plumbing for a Fantastic and Professional service. From me and my daughter Erica-Lia. =)
If you are looking for a plumber please contact JustinTime. From the moment dispatch called me to the end of my service - everything was handled with great professionalism. Jason was amazing, well spoken, knowledgeable and just an overall nice guy. My kitchen sink clog was pretty bad and he was able to snake it after three times of trying, thank you Jason for the continued effort to get us squared away! JustinTime Plumbing has my business forever - you guys rock!
I called JustinTime Plumbing to help with two running toilets, which I thought would be as simple as replacing the toilet flapper. Instead I was told that my toilets were old and needed to be replaced. One of them was a new toilet from a remodel six years ago. The technician also said that my other toilet which I did not inquire about, needed to be replaced too because it was old. Again this toilet was less than 10 years old from a remodel. Basically in order to figure out a leak that I should replace everything old which would cost me $2,100, as a process of elimination. They did say that replacing the old toilets may not solve the leak. After I was referred by a neighbor, however now I will be telling all of neighbors not to use Justin Time Plumbing.
We had a mainline clog on a Sunday morning. A toilet, bathtub, kitchen sink, and dishwasher were all non-functional. I called JustinTime plumbing around 8am; Ryan came within an hour. By 9:30, the drains were all clear. Ryan was professional, knowledgeable, friendly, and nice to our kids. He even cleaned our dirty bathtub for us! Great value for the money.
I tried Just in Time based on reviews and I am so glad I did. They are so responsive and friendly - both on the phone and in person. Service is efficient and quality. Definitely my go-to plumbing service.
Evan and Shayne were super nice, courteous, knowledgeable, prompt. Absolutely no complaints and definitely recommend to anyone looking for a plumber.
Karen G.
08/09/2017 12:00:00 SA
I am so happy that I called and had them fix my toilet. They were on time, professional, walked me through the entire job, good price and placed boot protectors to protect my floors. He even educated my son, entertaining all his questions. I would definitely hire them again. Thanks JustinTime! Karen
Wow...has this company gone downhill. We scheduled a guy to come look at a job and do the minor things they could do same day (moving a shower valve, new plumbing under bathroom sink etc. and give us a bid on the other more time consuming items. I drove a half an hour to meet them at the site. They arrived, were short and not friendly at all, were there about 4 min and said they were going to work up a bid. We have used them many times before and the guys have been very personable and would tell us on the spot approx what each thing would cost and if they had time to do it same day or not. Not this time. After waiting in the house for 20 min for them to let me know what they thought about the work and give me a general estimate, I realized they had just gone to their truck and left! No hand shake no hey we can't get to this today, but we will email over an estimate and schedule another day...nothing. They just got in their truck and left me there. Then to make matters worse, I called the office to ask where the guys went and if they were coming back. The lady on the phone was short and unhelpful simply saying, yeah they left I wasn't there so I don't know anything more than that and then...went silent. Not, hey let me give them a call and see what happened or so sorry about that there must have been a misunderstanding...nothing. Weirdest thing ever. If they didn't want to do the job that's fine, but it seems a growing company would have more kindness and consideration for their clients. And btw we are long time clients and have used them for years. Apparently client appreciate and kindness doesn't mean much to Justin Time Plumbing. Still can't believe they just drove away and the office had zero concern. Unfortunate as we were big advocates of the company for years and told many people and friends to hire them for their services.
Spencer F.
09/03/2015 12:00:00 SA
After relying on my 'go-to' plumber for my business, and constantly dealing with sub-par service, one of my associates turned me on to Justin Time. WOW OH WOW! Why can't every service be like this? I just called them, and it felt like by the time I hung up the phone, Evan was here. This dude is rad, comes in, handles business, shakes my hand, and is out of here promptly, so my staff is back to work. In the past, I had to wait days for my old plumber, (when it was convenient for him), to get out to unclog a drain, or fix a leaking pipe. Whenever you have to call a plumber, it is not necessarily a 'happy' situation; you are calling them to fix a problem you have encountered. That is why fast service is extremely valuable. It's no wonder these guys have 5 stars on Yelp. They come out immediately, give great service, don't rip you off, and get on their way. THANK YOU EVAN! THANK YOU JUSTIN TIME!!!!!
Mike came by to snake the drains at my store. Came the same day I called. Was quick and cleaned up after he was done. So great!!
We had a plumbing emergency on a Saturday and Evan came over within the hour and was extremely helpful and polite and explained everything to us in detail. He was reasonably priced, very through, and did a fantastic job. We will be calling Evan for all our future plumbing needs.
Trevor with justintime was extremely professional and efficient !! Handled our plumbing issue within a few hours and gave us some exceptional feedback. Thanks Trevor !
Michael is the most experienced plumber I have ever hired! My sink was clogged and I called multiple plumbing companies and no one could figure out the issue for months.
Michael came out and fixed the issue right away as well as gave me some plumbing tips and explained what was wrong with my sink. Not to mention he came out same day I called and asked someone to come out!!
Highly recommend.
I made an appointment for either fix or replace my garbage disposal and also snake my bathroom sink. Tyler was the technician. He came by and snaked the bathroom sink and later on looked the garbage disposal. He told me if they have to replace it, it will cost $395 plus $100 for labor or a total of $495. He looked at the garbage disposal and determined all it needed to be done is the reset it. Thus brought down the price to just $250. I did appreciate his honesty in not replacing the garbage disposal unnecessarily and charging me for the parts.
Jules F.
02/04/2023 12:00:00 SA
Great fast service. They came out to my apartment in less than 2 hours on a Saturday afternoon. When most other places were closed. Michael was super friendly, efficient, and got the job handled. He explained everything well and there were no hidden costs. He truly went above and beyond. I would 100% recommend using them.
This post is a little late but this company deserves 5 stars. They were very responsive and I wanted to thank Ryan for fixing toilet. I strongly recommend you guys and will be using you again. Thank you.
Adam and Eric arrived promptly, were neat and efficient, and cleared out my drains very quickly. They are now my go-to plumbers!
Phong H.
05/06/2022 12:00:00 SA
My house is old so once or twice a year I have to snake one of the drains that clogs half of my house. Called up the company and Mike showed up a couple hours later. Mike is one of the nicest people I've met and very knowledgeable. After he got done he cleaned up the whole bathroom including the junk that came out of the shower drain. Excellent service!
I've used JustinTime many times over the past few years at various rentals and now our own home. The team is fast, prompt, and courteous.
Michael was out to help snake our kitchen line and took care of the problem in no time, with no mess.
Ryan M.
09/08/2021 12:00:00 SA
Ryan and Ruben came by today on a same-day request to address some plumbing issues in our bathroom and shower. Both of them were very professional, COVID-safe, and clearly explained the issue and what the cost would be. Everything was fixed in a little more than an hour and works great! This is probably the fifth time we have used JustinTime over the years and every time, the outcome is great! Thanks Ryan and Ruben for a great experience and the prompt service! Much appreciated!
Alison S.
05/10/2021 12:00:00 SA
I have used JustinTime plumbing several times over the years and had a great experience every time. Recently Blake handled a clogged drain in no time, was polite and professional and even charmed the dog. Thanks for the great service.
Excellent BUT!!!!
Top rate service in every way on short notice on a Saturday!! BUT if you want to pay with a credit card, they text you this long string of a web address to go to for you to pay.
This takes you to an absolutely idiotic and time consuming web payment service that makes you enter all kinds of information to just to get into the site, then forgets what you wrote and makes you enter it again with 5 times more detail on several screens.
Then when you finally get to the end and enter your credit card info, it tries to charge a convenience fee of $75. At least thats what it tried to charge me before I cancelled. I wouldn't be surprised if Justintime doesn't even know that this happens, since they were so fast and professional at their work.
Give them an old-fashioned paper check, if you still have such a thing.
These guys were great super efficient and got my nightmare of a plumbing job done in less than an hour, Brock and Richard are efficient, clean, and respectful guys. Thanks so much!
I would give these guys six stars if I could. They responded quickly, solved a serious leak that a previous plumber couldn't locate, were impressively knowledgeable, had great attitudes and were hard workers. It wasn't an easy job, but they made it look it. We will use them for all future work and highly recommend to friends and neighbors. To top it off, their prices are very reasonable.
Michael from JustinTime Plumbing came out and helped us with an issue we were having with a urinal at our golf course. He was fantastic! Very professional throughout the entire process and had everything fixed much quicker than expected! He also left the restroom and area he was working clean and ready for customers to start using immediately. Thanks Michael and JustinTime!
Jeffe G.
05/02/2018 12:00:00 SA
I would give them no stars if I had the option.
We had a problem with our master bathroom sink. JustinTime plumbing came out and charged us over $600 and didn't fix the issue. We called and emailed Justin about coming back to fix the problem and never received a response. We ended up going to a different plumber who told us the part JustinTime installed was only $90 and that they would've only charged $150 for the install. Apparently they have a terrible reputation.
JustinTime Plumbing does not stand by their work. They are just looking to rip you off.
ALWAYS get a second opinion and NEVER use JustinTime Plumbing.
Lesson learned
Long story short, I never thought I would write a review for a plumbing company on yelp before meeting the guys from JustinTime Plumbing. They are professional, friendly, pays great attention to detail with great pricing. Best of all they fixed a problem in my mom's shower that 2 other plumbers wasn't able to do. I am switching to these guys for all my plumbing needs both residential and commercial.
Phenomenal service. Called around 3...pretty late for a service call but Justin came out after a job in HB and cleared a clogged drainage pipe. Really nice guy and reasonable rate. 5 star work and professionalism.
I had a pleasant experience today with this plumbing company , worker named Jesse was very helpful and did a great job.
Michael was fantastic. We've have JustINTime plumbing do lots of work in our house over the years and he was super professional, quick, and thorough. JustINTime plumbing might not be the cheapest in town, but they are the most consistent and their work is great.
My kitchen sink was totally clogged but I was able to get an appointment early the next day. Jesse arrived on time, was very personable as well as efficient, did a great job snaking out the entire line and cleaning up everything afterwards. He even offered to help me put the under sink items away again! I declined since I know where each thing goes, but I thought it very sweet to offer. I've used Justintime several times and even recommended them to my son who hired them to install a kitchen faucet. A terrific company and if you can get Jesse, you're lucky!
Gina M.
10/02/2021 12:00:00 SA
Blake and Brian responded to my call within a 2 hour window of time.
They came to fix a leak under the kitchen sink.
Both technicians where very knowledgeable, great communication and got the job done currently.
They explained the process and what can cause/fix the issue.
Both Blake and Brian did an amazing job and would call/recommend this company for future jobs.
Also the office staff was superb in commissions.
Thank you Justintime Plumbing!
Chad B.
04/02/2023 12:00:00 SA
No doubt the best in the business. Pride in ownership. His whole crew was busy and took the job himself very late on a Saturday night. Complete transparency on the problem, the fix, and options. Was at the house in under an hour. You won't find a better plumber, period.
JustinTime Plumbing are fast, friendly, and knowledgeable, and are priced well. I have been using this company for about 5 years, and I always feel like they give me a fair price. They also have a lot of trucks running at any given time, so it's never much of a wait for your emergency problems. They do good work for a good price.
Excellent service! My garbage disposal broke so I called JustinTime Plumbing to install a new one. I installed my last one but just didn't want to do it this time. Christian was here in 30 minutes, was very polite and installed the new garbage disposal very quickly. I was amazed! $275 total plus a tip. I definitely recommend this company.
Extremely disappointed with JustInTime Plumbing. After using them the last 3-4 times I was confident that they would do a good job for me. I needed the gas line to our fireplace fixed and the plumber they sent out did not check to see if there was gas running through the pipes. This I thought was the first thing a professional plumber would check before fixing a part that could possibly not be broken. (The plumber blamed me for not checking the pipe - I am not the professional plumber! I am the customer!). Because he didn't check this I've had to pay for the potentially unbroken part along with a hole in my wall which could've been avoided. I've called the company a couple of times asking to speak with Justin the owner and have been ignored.
Jack D.
12/05/2021 12:00:00 SA
Sincerely appreciate the years of great, professional service this company has provided us. Fantastic resource for plumbing work.
Alfonso and Brian showed up exactly when they said they would, were friendly and professional. They replaced our rusted through water shutoff valve under the kitchen sink and hooked up our new dishwasher.
They were in and out within an hour and everything is working perfectly.
As an added bonus, they were fun to talk to. Super team!
Mr M, highly recommends (JUSTINTIME) for your plumbing needs! I had a few small problems that needed to be fixed around the house. (Dishwasher not draining, toilet running all the time and a facet that was leaking) They took the time to explain what they were doing, and offered different options on how to replace or install something. These guys even wore little slippers when entering my house, which I told them they did not have to do.
They did a great job fixed everything and for $120.00 for parts and labor and some good conversation and picking up a few pluming pointers from Bryan & Jason worth every penny. Yelp 5 stars for this company from the Derieg Family..
Aimee W.
06/10/2021 12:00:00 SA
I have used this plumbing service several times now for clogged drains, toilet repairs, etc. They are always great in response time and keeping costs down. This time was no different. I called with a clogged kitchen sink drain. The drain was backing up into both sides of my sink and the smell was terrible. I called at 8 AM and they scheduled me for 10:15 AM.
Erik was my tech. He showed up early, was courteous and made sure to explain everything along the way. The plumbing under my sink is not up to code and has a really weird configuration but Erik was willing to go the extra mile to figure out the best route to take in making sure he did a professional job. He cleared the clog and had my sink working properly again. He was very pleasant and professional. Thank you Erik!
Mike D.
03/07/2018 12:00:00 SA
Had a pipe break and start to leak in the wall and Andrew came out to fix it within the hour on a Sunday. Quoted me a very reasonable price and he fixed it within the hour. The repair and service were great. Andrew was very pleasant and helpful. Thank you!
Our garbage disposal was very rusty and needed replacement. Michael came out and helped and was terrific! He quickly fixed the issue and had excellent customer service. Will call again because of Michael!
Zelda P.
08/10/2016 12:00:00 SA
We had a, what seemed to be simple problem, turn into a 4 day job. Not only did Justin reassure us at the beginning they could handle it, but Evan and Andrew worked diligently to solve any and all issues, as well as make what never is a delightful task (spending money on plumbing), pleasant. They kept us informed at every step and went above and beyond to make sure the problem, and any other potential problems, were resolved. The whole team at Justin Time Plumbing made us feel like we were the only job they had, which we know is not the case! I give Evan, Andrew, Elizabeth, Justin, Brian and all the other guys who checked in a 12 out of 5 stars! Thanks so very much, Penny & John (and George & Paisley!)
Jessica S.
01/05/2023 12:00:00 SA
We had two new Toto toilets installed last month. They were great at sourcing specific sized quality toilets for us. The plumbers were polite, timely and tidy.
Q R.
01/08/2015 12:00:00 SA
Called JustinTime Plumbing this afternoon because my toilet seemed to be leaking from beneath the base. Adam arrived within 20 minutes of my call. He pulled the toilet, replaced the wax ring, caulked the base and cleaned up all within an hour of my original call. He was friendly and professional. Bill was $150. Completely Satisfied.
Was in need of a plumbers 2 days before Christmas. Came out the next day. Arrived early. My house being old the job was not easy but Michael worked through it. I could not have asked for better service.
Justin is Great!!!! We recently moved into a new place and the toilet was all messed up. On our first morning in our new place the tank started filling up and wouldn't stop, luckily my husband was home and did something to make it stop. We called Justin and he was here in no time. What was even more amazing was how quick he completely reconstructed our toilet. They even offered to put up our new shower head for us. He is super reasonable and efficient , I highly recommend him to any and everyone :)
A leak from the upstairs master bathroom damaged our kitchen ceiling. Before the remediation work could begin the leak had to be repaired. Desperate to start tearing out the ceiling on Monday morning I needed someone to do the plumbing repair on Saturday. Based on Yelp reviews I called Just in Time late Friday afternoon, they were able to squeeze me in between other jobs on Saturday. Once Brock got to work he discovered our leak situation was worse then first thought. He showed and explained the the problem and why he wouldn't have time to do the repair but offered to come back on Monday. I was disappointed because I already had Servpro scheduled for Monday morning. He left to do his next scheduled job and came back to spend the rest of the afternoon fixing ours! I feel good service is when someone makes an extra effort to accommodate you, Brock and Just in Time did just that. Highly recommend them.
We had a back-up in our shower and Brock came out and did a fantastic job clearing it quickly! He was super thorough and professional and we'll definitely be calling again when our next issue comes up! Thanks Brock!
Nita N.
02/10/2022 12:00:00 SA
Micheal was very helpful. He answered all my questions. He cleaned up very well after work was complete. Excellent customer service. I will refer friends and family. Thank you.
Malcolm L.
03/03/2022 12:00:00 SA
JustinTime Plumbing has been my go-to service for plumbing issues for many years now. They are very responsive by phone and text, and usually send someone out the same day or the next day. They always get the job done and their prices feel reasonable.
Today, Alfonzo and Tyler returned to fix a leaking faucet. As always, they were professional and efficient.
Give them a shot.
Stephanie S.
01/04/2023 12:00:00 SA
Tyler fixed my sink. He was very professional and knowledgeable and got the job done right and efficient. Excellent job and would use them with any future issues.
Ryan showed up on time and was great. He fixed the clog within 30 minutes and was a pleasure to work with. I would highly recommend JustinTime to anyone. Excellent service!
I normally don't take the time to leave reviews, however JESSE was an absolute pleasure to work with and made sure all of my questions, concerns, and plumbing issues were resolved today. He took his time to figure out the root of the issue to ensure everything was handled with care in the best manner and installed a brand new toilet, which looks pristine. Thank you so much Jesse!
Mike M.
02/08/2019 12:00:00 SA
JIT was so good, I called them back for a different job that same week. Daniel (plus Mark, for the second task) was courteous, knowledgeable, and professional. Could not be happier with their work.
Xin W.
07/08/2016 12:00:00 SA
Stay away! I paid 125 for nothing, and don't believe their 30-day warranty!
Short version: Spent $125 for them to snake twice for my clogging master shower, and they DIDN'T fix it and refused to come back after 2nd visit. I gave them 1 star for the fast response, that's about it.
Long version: called few plumbers for my clogged master shower, they responded the fastest; quoted and get paid $125 and was told it has 30-day-warranty. After a 5-minuet-snake into the drain, was told it is done. Showered that night, water came back; called the following day, the owner Justin came and did the 5-minuet-snake again, He said it is fixed and re-insured the 30-day warranty again. That night, the water came back up after I showered; following day, I called again, no call back. The 2nd following day, I called again to check, and in the phone, Justin refused to visit again and blamed I unscrewed the drain cap and it wasn't something they can do to fix! (I really don't understand this part, isn't this the reason I need you - the plumber?) And was told with his 14-year-exp, the only choice I had is camera down the pipe... In the end, I had the other company - Plumbing Concept Inc. came and took a massive hair mass out of drain. According to the 20-year-exp plumber, Justin Time didn't know what they were doing.
I guess the 6 years exp makes difference...
I started off 2022 with the emergency of the year & a sour mood; that lasted all of two hours before my bathroom was completely restored to working order.
You can't get food delivered faster than these guys get on the scene, & calling and setting up the work was streamlined and a great relief to my stressed out wife and I. Would recommend to anyone who needs efficient and quality work in a pinch. One less problem this year.
Thanks much!
Tina R.
01/05/2021 12:00:00 SA
These guys have been great both times we had them out here. They are extremely courteous and professional, and they try really hard to make sure the job is done well. Our shower drain clogged up with hair (gross) once a few years ago, and again this year. Both times, they cleared it quickly with minimal mess. This time we also needed a hose spigot outside to be replaced, which turned out to be more challenging than expected because water kept flowing through the pipes long after we turned off the main. William was a real champ, working through those issues and a finicky soldering torch to make sure the job got done right. Despite the extra time needed, in the end, the whole thing came out to even less than the quoted price over the phone. These company employees are also respectful of your home, wearing foot covers and masks in the house to keep things safe and clean. This company will definitely remain our go-to for plumbers!
Rebecca H.
03/09/2022 12:00:00 SA
Tyler was awesome, polite, clean and very respectful.!!!
As a repeat customer, I am happy to write a review of this excellent plumbing service. Called earlier in the week for a few non-urgent issues. They were very prompt in returning my call and offered several time slots that worked.
Blake arrived on time, in a nice uniform, mask (during covid times), and shoe coverings. He was very friendly and professional and greeted my two small dogs as I shoed him the issues to be taken care of. He completed the repairs, did not leave any debris and checked my water heater to determine when a replacement was needed and checked for sediment.
I won't use any other plumber now that I have experienced another great and reasonably priced service.
Shelby N.
08/09/2017 12:00:00 SA
We had a plumbing emergency late last night and call this place. They were very prompt efficient and fast fixing our problem. I hope to never have to go threw this again but if we did I'd call them back for sure!
Great job and customer service.
Michael did a great job opening a shower drain. From the time I called to the time he left was under two hours. Good price. Great technique. Nice guy.
Called JustinTime plumbing this morning (730a-ish) due to a busted water heater - by 945a Tyler was there to install a new unit. He was very knowledgeable, answered all the questions I had. He was also working very diligently with a very professional demeanor. He did a great job, into looks great and area around it was left nice and clean. I was having issues with water pressure in one shower. Tyler was back within 2.5hrs and quickly solved the problem. Tyler and this company are great! Would highly recommend !
JustinTime were very prompt. They said between one and three and showed up at 2 pm on the dot. They fixed everything in one hour flat ! Their can do attitude and plumbing skills are both at a very high level. My issue was that gas was restricted from the gas meter to all three of my gas appliances. The gas had been shut off. I contacted JustinTime plumbing and initially spoke with Bryan who understood the issue completely. Brock and Josh drove right over the same day. Normally you use about 15 psi to test the integrity of the lines. They determined the fastest and least expensive way to clear my main gas line. Replacing the line would have cost me 30 times more than they charged me to CLEAR the existing gas line. They used a high tech air method to clear the lines. The gas company confirmed there was no longer a restricted line when they came back that same night. They turned the gas back on and everything is working perfectly now. Brock and Josh are honest and hardworking out of the box thinking plumbers. They demonstrate a very high standard of excellence. Because of Bryan, Brock, Josh and Katherine at Just in Time, I would use them again for any gas or water plumbing issue. They are worth a trillion dollars each!
Jacque P.
04/05/2022 12:00:00 SA
We had Michael out to replace a garbage disposal, he was quick and efficient to work with and did a great job! Would recommend him to anyone.
Jessie helped us resolve a technical issue with how our dish washer drained out. We had guests over and having a plumbing issue was very stressful. He was excellent with explaining what he was going to do, and even when something difficult came up he continued to work through it stating that taking care of our plumbing problem was his first priority. We've called just in time for other issues before and we will continue to call them in the future. Very happy with this company. They have professional, and experienced plumbers in their team. Thank you again.
Susan P.
10/09/2015 12:00:00 SA
Great service every time! I've used JustinTime Plumbing for 3 different plumbing needs ranging from a main pipe leak that needed to be completed replaced (which included digging a 6-foot hole in the ground to access the pipe) to a a 3 handle tub & shower valve to 1 handle conversion. Each time, they were on time, courteous, clean and did a great job. We received quotes from other companies, and JustinTime always provides the best quote with the best quality. They are on our list of service companies to call anytime we need help. Highly recommend!
When i called their office i received a not clear price, then when the Plummer came out they tryed to sell me a $3000 job. After 40minutes of b.s. talk i asked the guy to leave.
Very poor service for a $125 minimum. There is better and cheaper available.
Great service! On time and they know how to get the job at an affordable price. I have used them 3 times and should have reviewed them after the first,sorry. From running gas pipes to impossible water heater replacement to main line clearing they are great! Give them a shot you won't be sorry.
I had them replace the splas guard n kin my garbage disposal. They gave me a quote through Yelp, showed up on time and did a great job. Very happy. Highly recommend.
Michael did a great job for us and was quite knowledgeable. He explained the issue thoroughly so I understood what was going on with the plumbing.
Had a great experience with this company. They fixed my problem within a matter of hours on a Sunday morning.. Aliese was so helpful and professional In dealing with my predicament .. Would 100% use them again .
Amanda L.
02/05/2013 12:00:00 SA
11/2012: Honest plumbers who know what they're doing! I agree with other positive comments. Plumber came EARLY and cleared our toilet's blockage. Even though it seemed to flush fine several times, he tested it with a fair amount of toilet paper. It clogged again. He explained everything that could be wrong clearly to me. He figured it needed a part which he didn't have for my unit. He left, got the part, came back, and fixed it. Very nice guy (my 5 year old loved to watch and ask questions) and very reasonably priced. Upfront answers to questions, including estimate of costs. The service fee was $100 and then I also paid for the parts, ours ended up being a simple solution. I asked him about a shower knob and he confirmed that would something easy for my hubby to do (no hard sell). I would definitely use again and recommend (when we redo our other bathroom, I know who to call). Thank you Yelpers for the useful reviews. Goodbye phonebook, I love Yelp. :)
Update 12/2012: I called them again to repair some toilet flanges when we ran into some problems installing three new toilets. They quickly took care of everything (an atypical problem) for a really good price.
Update 1/2013: also had them come out to fix my bathroom sink plumbing so I could install a new cabinet. I needed the drain pipe to be moved/ rerouted to fit with the new cabinet and sinks. I texted some pics of the problem to the owner who gave me a quote (range). When they came out, the quote went up significantly. In their defense, there was another unforeseen problem with my sink piping not lining up with my new cabinet. They repiped the copper (a handyman I hired to fix the bathroom tiling said they did a good job. Since the drywall was still open because the job was only halfway finished, we could see the work they did). Only issue was that there was some miscommunication between me, the owner, and the guys who came out to do the job. While I like what they did, I would have appreciated a call to inform me that the quote would be higher BEFORE the work was started ( I wasn't home, but trusted them with a key since it was my third time hiring them). Now, I don't think this was purposeful, but again, more of a miscommunication. I couldn't afford to finish the work with them.
They are good guys who do quality work. Make sure to get a quote in writing that covers the full scope of the work, and that they notify you if anything changes before doing the work.
I would recommend them.
Clogged garbage disposal on a weekend - what to do? Call Justin! Arrived before the scheduled appointment the next day, snaked the drain and was done in 30 mins. The following week, we had another a plumbing problem (lucky us), and of course we called Justin to the rescue. He said the problem could be major and potentially cost more than we would like just to make sure we knew how serious it was. After breaking a wall and identifying the leaky pipe, the job was done in 2 hours. What's more is that he cleaned up the area very nicely and charged us something extremely affordable. Super nice guy, followed up on his work the next days, and was patient for the check to arrive in the mail. Use Justin Time Plumbing for all of your plumbing needs!!
I had a quick plumbing job I needed done to swap out the cut off valves under my sink to add a water line for a refrigerator. JustinTime Plumbing was able to come out the next day assess the job and get it all knocked out in just under three hours. Blake and Brian we're super helpful, friendly, and courteous. They made sure I knew what the plan was and kept me in the loop the entire time. I'll be sure to use JTP for any of my future plumbing projects or issues.
Justin has been awesome. Answers the phone or gets back to you in a reasonable amount of time. Very competitive pricing. Only complaint is that sometimes the invoices are a bit late reaching us but who's complaining about that. Very helpful and save my property management clients money over other companies we've used. Have to like a vendor that makes you look good to your clients.
We needed a plumber at 9PM on a Saturday when we couldn't turn off the water in the shower. We called Justintime and was able to talk to someone on the phone. They said they will forward our call to their emergency services and someone will call us back with an ETA. After not hearing from anyone by 10 and 11 we called back. They apologized and said someone will call us back. No one ever did.
We just left the water off all night and this morning. We called another plumber who came by later I'm the day.
I know finding a plumber who can come on a Saturday night is tough, we get it. A phone call saying that they didn't have anyone available until the next morning would have been fine and acceptable. However, not getting any call or follow up is disappointing.
I'm giving two stars for having someone pick up the phone at least on a Saturday night.
Our sink has been having issues since with draining since we moved in. Had no idea who our land lord was going to send but so glad they sent JustinTime! Ryan was so fast and he even cleaned our sink afterwards, will be happily recommending him to anyone and everyone.
Cheryl B.
06/11/2021 12:00:00 SA
JustInTime Plumbing was very responsive. As soon as I contacted the Company, the Plumbers came right away. Both Blake and Isaac were on site. They were professional, diligent and answered all my questions. I would recommend this Company and will use their services for future needs that require their expertise.
CB
Costa Mesa
First of all thank you so much Cristian for being such an easy going, professional, efficient man of the business. I'm sure he could tell that our apartment works night shift & was extremely tired, that being said he was able to explain each issue & show us what exactly was wrong. Made each move he made so efficient & as quiet as possible to not bother / wake the roommate. Thank you again for your help Cristian & breaking it down simple for us. Give this main a raise or at the very least some extra PTO hours for the holiday.
Jason showed up a few minutes early, cleared the sewer line quickly and cleaned up afterwards.
He was friendly , answered all of my questions and the price was very reasonable. I wouldn't hesitate to call JustinTime Plumbing again in the future.
Ami E.
10/12/2021 12:00:00 SA
I want to thank Ryan from JustinTime Plumbing who exceeded my expectations when coming out to clear a main line clog at my apartment this morning.
I live in a very old 4-plex that often times presents with challenging plumbing issues. I noticed my toilet was gurgling and flushing much more slowly than normal and decided to call JustinTime before this turned into a complete clog.
I left a voicemail to schedule an appointment. To my first surprise, I was called back within 10 minutes! The gal who I spoke with (I'm sorry, I didn't catch your name!) was kind & courteous, and scheduled an appointment for me, giving a window of time from 11a-3p. I looked at the clock...it was 10:45! I thought cool, I won't have to wait all day, but I'm sure they are busy and someone will show up closer to the end of the time frame. For my second surprise, Ryan called me around 11:05 saying he just pulled up in front of my house. Wow...he's already here! Ryan assessed our situation, was able to snake our main line, and found the clog. The culprit -- one of those so-called flushable wet wipes. Ryan also showed us some tree roots that he pulled out from the main line and gave us a recommendation on services to clear the roots out. He wasn't pushy about the services, he just simply wanted us to know it was an option, and I very much appreciated that. After the job was completed, I couldn't tell there was anyone who came to work on the house as Ryan had cleaned up his workspace so well. Also to note is how professional Ryan was. He offered to wear booties while in the house, was covid mask-compliant, and his uniform looked spotless (which I imagine might be hard to keep, considering the business he's in!).
Thanks again to Ryan and JustinTime Plumbing. I will definitely use your services again in the future!
I see their trucks everywhere so when I had the opportunity to work with Justin and Elizebeth I went into it with high expectations.
They lived up to the hype in my head. Justin is a great guy on the phone and in person. Very transparent and down to earth. Easy to reach and responds to texts almost instantly. A real pleasure to work with. I got to watch Justin at work. You can instantly tell he knows his stuff. These guys are welcome in my home any time. No regrets. These days, it doesn't get any better than that.
Gary S.
11/10/2014 12:00:00 SA
These guys are great! They earned my business moving forward, that is for sure. Like Kevin D., I had a clogged line that I tried to snake myself every way possible but ended up needing to call a plumber. I checked Yelp reviews and saw how highly these guys were rated. I got a call back within minutes and was told someone would be at my home within the hour (they were there in 30 minutes), was quoted an hourly rate, and was told that they usually finish their jobs within the hour. They took care of everything, cleaned up after themselves, and even fixed some parts under the sink...all within an hour. I grabbed a few of their cards to give to my neighbors. Having owned a few homes, I have worked with a number of plumbers and this was by far the best experience I have had. If you are in the OC area and need help with plumbing...call these guys.
The reviews gave me confidence to hire this plumbing company. The plumbers are great. I had a classic easy fix. I didn't know at the time how easy it was to fix. Justin, the owner of the company, was the plumber on duty along side his apprentice.
Once we got to the bathroom I showed them the leak. His apprentice examined. And within minutes he
discovered the the source of the problem.
While his apprentice was fixing the pipe. I was chatting with Justin. I've had him over for routine MAINTENCE. He's a great guy. Easily to talk to. He reminds me of one of the guys that you've know for years.
I'm writing this review because This company is a wholesome, mom and pop style business. They came in, fixed the leak and didn't force any unnecessary additional tricks. They were honest and gave me a fair value.
Thank you Justin and Elizabeth.
CJ Z.
05/01/2015 12:00:00 SA
Seriously these guys are FANTASTIC! They came same day, which is HUGE when you have an emergency.
We had a contractor come in because our kitchen was leaking from our master shower upstairs. The repairs were not done incorrectly and after dealing with these issues for a month with another leak in our kitchen coming from the same spot I called Justin Time Plumbers and thank goodness that I did!
They gave me a window and showed up towards the earlier window time. They were courteous and got the job done! You guys are the best and I will recommend you to everyone I know! Thank you, thank you, thank you!!! Seriously these guys are FANTASTIC! They came same day, which is HUGE when you have an emergency.
Stephanie F.
03/12/2022 12:00:00 SA
Brock came to service an emergency call twice on a weekend. They are reliable and very knowledgeable. Overall great service and pricing.
I had a clogged kitchen sink this morning & called JustinTime to see when they might be able to come out. Brad arrived within 30 minutes of me calling. He was professional, fast, and nice. He immediately introduced himself, put covers over his shoes (very much appreciated), and got to work snaking the drain. Brad put everything back under the sink how he found it (also appreciated). Would definitely recommend JustinTime Plumbing!
DO NOT USE! I had used JustinTime Plumbing for 3 different houses since 2012. My loyalty has now been repaid with disrespect and disregard.
I recently had a pinhole leak in a copper pipe in my wall. Someone came on an emergent basis and patched the pipe. Upon inspection, this pipe had a previous repair. I called Justin Time plumbing to replace the pipe so that it wouldn't happen again. Kyle came and gave me a quote to replace the damaged pipe along with 3 others that showed signs of deterioration. I had to work so I wrote him a check. When I returned, I saw that he had replaced 2 pipes yet left the damaged pipe in place. I immediately called and was told that someone would call me. I called every day for 4 days. When I finally spoke with Justin, he said it would be an additional $1600. for him to come back and do the job for which I had already paid him. His final words were. Maybe, I'll think about it. It was as if speaking to a toddler. Please do not use this dishonest company.
The guys at JustinTime Plumbing have helped us out a couple of times now, and they are top notch. They are very timely, and do a great job. I would recommend their services to friends and family!
We have been using Just In Time for years. We have an older home and our drains need service about once a year. This last time Trevor came out within 30 minutes and had our shower working in no time! He was courteous, professional and cleaned up after he was done. Thank you so much!
I called at 330 and they were here by 4! Ryan was kind, professional, explained everything clearly, and fixed the issue we were having.
This company is the best. We have used them for everything from a clogged drain to a pipe burst. They are professional, clean, nice and on time. Each of the three times that I've called, they've come right out. I highly recommend them.
Kelsey D.
12/04/2013 12:00:00 SA
Justin was the best plumber I have ever hired. He was at my house on the peninsula with in twenty minutes of me calling him this morning. He came in, was super respectful, wore booties to protect my carpet and explained what the issue was. He knew right away how to fix it, what to do and gave me a great deal on the price! Will definitely be calling him again if I ever need a plumber again! Thanks justin! Loved the slogan by the way.
c R.
06/02/2021 12:00:00 SA
I had a leaking valve, I had used JTP before I gave them a call and they showed up on time as promised. Justin and Isaac is awesome professional knowledgeable and friendly. These guys know there stuff. I highly recommend them.
I have use JustinTime Plumbing for years and have always been happy with their service. They are prompt, responsive, professional, do excellent work, and are reasonably priced.
Had a small plumbing issue turn into a huge disaster. But Justin and his crew were honest and hard working guys. I am thankful that they were the ones we were stuck with for a few days more than anticipated. I would call them back again.
Aria M.
08/06/2021 12:00:00 SA
We had a pipe burst in the garage in the middle of the night. Glad we found JustinTime Plumbing. I sent a contact form on Yelp at 4AM, and by 9AM Cristian and Trevor were already at my home.
Turns out a prior homeowner had installed a water softener, but they had just capped it instead of removing it.
The guys efficiently came in and rerouted the copper piping, and they soldiered the new bend shut. Cristian and Trevor were friendly and professional and they got the job done right. Highly recommend
Michael was amazing and super efficient. Upmost professional and respectful with cleaning up
Ryan was great. Came in minutes into the 8-10am window wearing a face mask.
Our kitchen sink has a draining problem that migrated to the new single sink from the original double sink. Ryan explained the old cast iron santee was the issue.
We probably should have replaced it when we had this same issue in 2015 when Justin came out before but it's expensive to replace so didn't do it.
We will schedule another appointment to replace it this time.
Meanwhile will enjoy how the new sink drains.
Matt B.
06/05/2014 12:00:00 SA
First time Yelp review and feel it's worth it.
Had a recurring drainage problem that required a plumber every few months. I called Justin based off of positive Yelp reviews. I was pleased at how responsive he was. He showed up exactly on time, maybe even a few minutes early (total pleasant surprise). He diagnosed a MAJOR problem in my sewage pipe (tree roots). As horrified as I was regarding the scope of the job, I could not have been more pleased at how effective and quick Justin and his team were able to remedy the situation. I was absolutely shocked at the amount of roots that had grown into my pipes. Really nice demeanor on all his employees, too.
Justin also came back after the job was complete and hooked me up with a bonus..... What was an easy fix on a sprinkler valve for him would have been a chore for me. And he did it complimentary due to the large job he performed on the sewer pipe.
I won't call another plumber again. Justin is the man.
Great value for great work (WAY cheaper than another quote we got). Polite and friendly staff; very responsive. Definitely recommend!
Michael was outstanding in his customer service, and we appreciate the new toilet being installed promptly. We highly recommend his plumbing service.
Kevin D.
03/01/2022 12:00:00 SA
Michael replaced a garbage disposal. They were quick, clean, and professional. I will calling them next time i have a problem.
Adam and Ryan fixed a leaky shower and installed a safety grab bar in the shower for me. They were polite and professional and did great work. Thank you. I will call Justintime again when I need plumbing work.
Joseph G.
12/04/2021 12:00:00 SA
I've used them multiple times. They are timely and reachable 24/7. They do have higher rates on the weekends, but many other places aren't even available on the weekends. I've found the plumbers are courteous and do a great job.
The real test of a vendor or plumber in this case is when something goes wrong. Do they come back immediately to fix for free? In this case, Justintime came through with flying colors. They came back as per my request and fixed my Toto Eco Drake (which is their preferred brand for toilets). All is good in toilet land!
jc g.
06/06/2017 12:00:00 SA
I used these guys due to an emergency. Yelp reviews talked about help on Sundays. I called but got no reply until Monday morning. They were very responsive, Elizabeth was very helpful. I picked up the replacement parts and met Mark the plumber and Mike his helper at the job site. Initially quoted 125 but when I mentioned Yelp took off $10. The part they tried to installed did not completely fix the problem, luckily I had the valve also so they needed to get a new quote bc they had to cut the drywall. The total job took about 2 hours. The owner cut me a break and gave me a discount on the 5x more expensive job than the first quote. The plumber did a really nice job and cleaned up meticulously. I am quite happy with the repair and it solved the mysterious problem of hammering when the water was turned on or off as well as fixing the emergency issue.
I recommend these guys I took off one star bc the owner was slightly curt with me but he still did take good care of me and the issue. So a solid four stars.
Will and Richard from JustinTime plumbing just finished a job for us and they were terrific. Very professional and courteous and they did the work for half the price I was quoted by our former plumber. I plan to continue using them in the future.
Keoki H.
12/12/2022 12:00:00 SA
Our kitchen sink stopped draining and despite my best efforts to snake it with my puny auger, I required the help of a professional.
Punctual. Michael from Justintime came within 20 minutes of the start of the arrival window. The scheduler also gave me plenty of warning via text of scheduling and arrival.
Friendly. Michael was very personable and addressed all my questions. Even the obscure ones.
Professional. Michael took care to plan out his course of action and address the clogged drain. He walked me through what he was doing and what I could do to prevent further clogs and other preventative maintenance.
Affordable. Within the expected amount for a service call and fix.
Overall, I would definitely use Justintime and Michael again. Highly recommend.
Tim B.
08/03/2021 12:00:00 SA
I had a leaky shower faucet and was leaking a lot of hot water so I needed to find a quality plumber quickly.
After doing some research both on Next-door and here I found Justintime plumbing to be highly recommended, to the point where I wanted to hire them immediately.
Unfortunately because of the way I was communicated with and when the plumbers arrived in person I did not. I guess this is also a fortunate thing because I don't think I would have been happy to have these guys in my home for any period of time.
The first red flag was after I scheduled an appointment I wanted to have a quick call with the plumber to go over some specifics. I wanted to tell them I would have someone else answer the door and that we wanted to make sure they don't wear shoes in the house. The message was read almost immediately but not responded to.
When the plumbers came in their temperament was impatient as if they were in a rush to get going on the job or somewhere else, and also disrespectful of the space as they did not wear booties (as seen in the other reviews) and also left a mess after diagnosing the issue. After giving a quick quote and not bothering to write anything down they walked outside next to their truck while we were contacting our landlord for an update.
It seemed they had little interest in showing customer service or that they even wanted to complete the job while leaving us with all kinds of wet dirt and debris in our bathroom to clean up.
Needed them a couple months ago from my refrigerator making a knocking noise late at night randomly, made it very difficult to sleep. Seemed like something to do with water, since it sounded like it was coming from inside the walls, and also affected the toilet upstairs.
Justin came the next day and was able to diagnose the issue very quickly: the water pressure was way too high, and the pressure regulator needed to be replaced. Since the house is old, the regulator was also unusual, so he needed to do welding and get some new parts. He was able to get the parts and finish the work that morning. He worked professionally and explained everything in an easy to understand manner, but also was not condescending. 2 months later, the issue is still resolved, so looks like the fix worked.
I would recommend to anyone, especially if you have an issue that needs diagnosed. I called other plumbers, and they had strange ideas of what needed to be done, but Justin came in and did some tests and diagnosed the issue immediately.
We have used Just In Time a few times. Excellent customer service. And corrected the problem quickly. Jesse was terrific. Friendly and fast! I would definitely call Just In Time again and ask for him!
Michael came in at the exact time and he was not late like most other plumbers are. He was polite and professional. He got the job done in a quick manner. The price was very reasonable. Super happy with his service.
Stephen P.
04/05/2013 12:00:00 SA
Excellent Customer Service! I had a serious root blockage in my main sewer line. This was initially diagnosed by another local, well-advertised plumbing company. The quote from this other company was so significant that I was considering doing myself. I found JustinTime on Yelp, called the owner for a second opinion and he came out the next morning, on time. His quote/cost was less than ONE-QUARTER of the price of this other company. Workers arrived on time and completed work in a timely manner with quality. This was no minor job as my pipe was 6 feet deep. My lawn was fully returned to the original state. I'm so glad I found JustinTime for all my future plumbing needs and will refer to anyone I know that is in need. Thank you again Justin.
Brian O.
04/09/2015 12:00:00 SA
I've used Justin at Justintime twice now and found him to be very professional, honest and reasonable
I highly recommend their services
Last week Tyler came on time and gave great advice. He declogged the pipes and everything seems to be draining great! Thanks you the awesome service!
Tim D.
05/07/2011 12:00:00 SA
Best service I have ever seen from any tradesman I have hired. I had a last minute emergency with my dryer's gas line. Justin came out immediately and was on site in under 10 minutes. Extremely professional and very friendly. He will be the only plumber we use from now on.
Beware. This plumber does not operate with integrity, good morals, and is terribly unprofessional. As a senior citizen, I value hard work, and ethical standards particularly in those I want to hire for work I cannot perform myself.
I had a scheduled, and confirmed appointment to replace a disposal at a pre-negotiated price. They never arrived, nor did they attempt to contact me. Then, when confronted about the no-show on the phone at the end of the day, the owner took no responsibility, was disrespectful, and abruptly hung up the phone. His behavior was deplorable. No one deserves to be treated that way, and particularly a senior citizen!
You would do well to look elsewhere for a plumber.
Looked on yelp for a plumber because my restaurant had a gas leak. Found Justin and read his reviews, called him in at 2am in the morning because he was the only plumber who answered at the time and he immediately responded to the call and showed up in less than 20 mins as promised. He was very professional and he saved me a lot of trouble. Thanks for the great service!
I needed to replace an old valve behind the refrigerator. They were able to schedule promptly. ERIK came on time, and did a great, clean job and made sure everything worked. He was courteous, wore mask and shoe covering, and kept me updated on the process. The price was a bit higher than yelp estimate due to additional soldering work, but I think it was fair. Great company and I would recommend them for all plumbing needs.
April O.
04/04/2018 12:00:00 SA
Update: I previously stated that these guys had fibbed a bit about the plumbers only tool in order to remove a compression fitting. I have since discovered that there is indeed a special tool for those tricky fittings but that this special tool can be purchased at any hardware store. So, they didn't really fib about the special tool. It's entirely possible that, at the time they told me about this prized tool, it was not available to the general public. It's true that I did go to three different hardware stores and could not locate such a tool and was told by everyone I asked that no such special tool existed. I happened to need to replace another shutoff valve and while in the plumbing aisle I spotted this very tool. So, since everything else they did was fantastic and they were very prompt and friendly, I feel I owe Justin Time Plumbing the benefit of the doubt about this whole tool thing and an upgrade back to a full five stars.
I called yesterday late afternoon and was able to get an 8:00 am appointment next day. Laundry room and kitchen sink were beginning to back up and Jesse arrived a few minutes early and took care of problem in less than an hour. He did a great job and completely cleaned up when job was complete. Will use JustinTime for all of our plumbing needs from here on out. Thank you!
Our office sink was clogged, and we needed to fixed ASAP.
They sent out a technician in less than an hour, which was great!
Tyler is the tech who came out and he was very sweet and helpful!! He got here even sooner than expected!
JustinTime Plumbing is the place to call for any problems with plumbing! The staff is very nice, helpful, and fast!
I am very happy with their service, and the great customer service!
I would definitely recommend asking for Tyler!
Got in touch with Justintime Plumbing for a bathroom issue with sink/toilet. They were able to have someone come out the same week.
Jesse arrived on time and was super friendly. He asked what was wrong, fixed the issues and also showed us one or two other items to look out for/beware of. He then contacted our landlord on our behalf about replacing a toilet and was able to come back writhin the hour to replace it.
Based on this experience with Jesse, I'd highly recommend them and encourage you to ask for Jesse!
Hopefully we won't have any more plumbing issues in the future but if we do, I'm confident this business and Jesse can get the job done.
R O.
11/02/2010 12:00:00 SA
Just In Time Plumbing is great! He is affordable and flexible with his time. He also explains everything to you so you can understand what's going on and you know you're not getting ripped off. I know I can always count on him if I have any plumbing problem. I recommend him to everyone!
I own three homes for the last thirty years and have called on many plumbers. I called on JUSTINTIME for the first time last week and they were the best. Excellent service, super clean even put on feet covers. work was done fast and to perfection. Their prices are very fair , you wont beat their prices with their quick response and quality work.
After they completed the first job, it was done so fast , so clean and good that I called them back the next day for another job. This is a good business go with JUSTINTIME.
Brittany K.
04/10/2016 12:00:00 SA
These guys are the best. We had a huge fiasco at our home and they took care of everything then explained what had happened and what's the best procedure to follow. Price pretty good. Very nice.
Before I call any kind of home service company, I like to see if I can fix the problem by myself. I'm quick to admit it when I'm in over my head, and I definitely was last week. Not only did the cold water knob on my shower snap off, but the screw was corroded on to the stem and the remaining bit of sharp metal from the knob! If this wasn't bad enough, my main water shut-off valve just spun and didn't turn off the water.
I selected JustinTime from Yelp thanks to all of the great reviews and I was not disappointed. The technician arrived right on time and was polite, friendly, professional, and knowledgeable. He even showed a great deal of patience with the enthusiasm of my two pugs. After about an hour of work and a trip to Home Depot, everything was finished and looking like new. The end result is fantastic and the cost was quite a bit less than I anticipated. I will definitely use JustinTime for future plumbing work and I cannot recommend them more highly. Thanks, guys, for a great experience!
Ok, now I know who to call if I ever have another plumbing problem. I'm one of those kinda handy guys who will usually try (and succeed) in fixing stuff around the house. I had this really loose faucet in our kitchen and worked for hours on it over the last year or so to no avail. Finally, I called Justin Time Plumbing and they scheduled me in the same day. Brock arrived on time and quickly assessed the situation. He had all the tools and all the knowledge and fixed my problem in no time at all.
a.b. f.
08/05/2022 12:00:00 SA
Superior service, knowledgeable and does the job well! Michael was the service guy that came out and informed me that my brand new remodeled house's garbage disposal (3/4 hp Moen) was a piece of crap (my words). It had frozen up and the house hadn't even been lived in yet! There wasn't even a reset/crank available. Michael replaced it with a 1/2 hp In-Sink-Erator and it worked like a charm, it was well installed (absolutely no extra plumbing glue exuding out of the sink trim) and it was quiet!
Then to top it off, besides noting another potential problem with rusted pipes, Michael gave me extra tips on how to keep my drains clear from garbage disposal grinded food staying in my pipes.
Michael was professional (he respected the home by wearing shoe mitts), quick and very nice!
I highly recommend him from JustinTime Plumbing!!!
Having a disposal not work in the middle of a pandemic when we're staying home and eating and learning more often felt frustrating. I called JustinTime and was able to schedule an appointment the same day! They were on time, friendly and professional. I felt they went out of their way to ensure we had a working drain. They even checked the dishwasher to make sure it wasn't backing up into the sink and cleaned out the hoses. I felt they went above and beyond and the reasonable price stayed the same as the original quote.
I'd highly recommend and will likely use this service again!
I've used these guys several times and have always been pleased with their service. On Monday I had a beginning leak and called-they were here within 15 minutes, did a relatively quick diagnosis (leaking tub overhead) and got the job done. Clean, professional, reasonable prices. I highly recommend them!
Blake was quick and on time to help with all the issues I had. He was able to answer all my questions. Thank you!
JustinTime Plumbing installed our new sink after a kitchen remodel. They were very responsive and had a cancellation so they were able to come the same day on a Saturday. Michael was extremely knowledgeable and explained in detail all the fixes that needed to be done in order to have the new sink installed. He also explained all of the pricing before he started the work. He was great and I highly recommend JustinTime Plumbing!
Paula R.
03/04/2013 12:00:00 SA
Problem: Backed up kitchen sink, over-flowing washing machine, taking a shower in a foot of water...arghh. Sunday afternoon we call Mike Diamond Plumbing. Stoked to get a hold of someone on a Sunday (didn't know about Justin yet), and they said they would be here same day by 5:30pm. My phone rings at 5:30pm, and Mike Diamond Plumbing says, 'ohh yah we can't make it today after all, but we'll be there first thing Monday morning.' Grrrr. They show up, 8:30am Monday morning and tell me it will be $500 to snake the drains and with a warranty and video it will be $800. I say thank you and goodbye.
Solution: Within an hour of calling, on a Monday morning, JUSTIN TIME PLUMBING shows up to the house before any other recommendations even call me back! Justin took care of business, went above and beyond and truly modeled the mission statement of his business. He snaked the lines from the roof, ground, video'd, snaked again -- the pipes are a mess (50 yo house) -- but he would not give up. $225 later I am more than happy to write this review. This is five-star customer service folks. Imagine that! Integrity, hard work and lines that drain again, hallelujah!
Do not hesitate to contact Justin Time Plumbing.
Jesse P.
08/03/2016 12:00:00 SA
Thanks Brett. You were awesome and thanks to the 2 other guys that helped out. Very professional , open about what needed to be done and how much it would cost. Job was completed very quickly with little disturbance to homelife.
Jason S.
09/08/2020 12:00:00 SA
We just used this service for the first time after using another company for many years. Israel showed up on time and was very professional and courteous. He explained the rates to me and got right to work. Israel did such a fantastic job. He resolved the issue in under an hour and triple checked that the work was complete. He took the time to make sure he cleaned up extra well when he was finished and left the work area cleaner than it was to begin with. I highly recommend this company and you should ask for Israel to be your technician.
Awesome, quick service! Justin was at my place within 15 minutes did a quick and efficient job. Nice guy and very reasonable prices. He met competitor's price and also seems like he has a lot of integrity based on a quick inspection of my plumbing and did not recommend getting a tankless water heater because it would cost me more to install it than the savings I would gain. I highly recommend justin time plumbing! He is my plumbing guy from now on :)
I've used JustinTime Plumbing a few times and always receive great service. Michael was knowledgeable, professional and friendly. I had several questions and he took the time to answer them as well as make sure I understood what was going on and what needed to be done.
The gas company shut off our gas right after a leak was detected near the gas meter. We needed the corroded gas pipe replaced and unfortunately this was during the Thanksgiving holiday week. Many companies we called wouldn't come out till the following week without charging a very high emergency call plumbing fee.
Luckily, Brock from JustinTime plumbing came out the next day, assessed the problem and completed the job in 4 hours. He was very professional, informative and polite. The Gas company just finished inspecting the work and turned back on our gas. I am very happy with JustinTime and Brock. My neighbor has the same issue now and I just sent her JustinTime's number!
Tiffany D.
06/05/2014 12:00:00 SA
This was the first time I called Justintime out to fix a problem in our tanning salon. He came out right away and he was reasonable with his prices. A very nice and trustworthy company. I will definitely be calling them again next time .
Had two clogged up sinks. I called JustinTime Plumbing, and immediately they sent out two very polite, pleasant guys Jason and Brian. They repaired my sinks very quickly and cleaned up when they were done. The prices were reasonable. I will definitely be calling them again whenever I have any plumbing issues. :)
I prepared myself to be majorly sticker-shocked by a huge bill, but the opposite happened. Actually, I was sticker-shocked by how low the final bill was. They installed a new Moen faucet in the kitchen to replace the old leaking one (I had the new faucet already). The anchor nut underneath had rusted to the bolt, and to make matters worse, the feed line valve was also stripped and unable to shut off. They cut off the old feed valve and replaced it with a new one. They replaced the toilet flapper, regulator, and flush handle with new parts. They cleared the shower drain with a snake. Two guys did all this in less than 2 hours. They cleaned up before leaving. No doomsday hypothetical prophecies trying to sell extra work to avoid a major event later. None of that nonsense. Just friendly service, excellent workmanship, at a great price. The final bill? Let's say that I was delightfully surprised to see several no charge items. I want to take these guys out for a drink. If you need plumbing done and you are within their service area, definitely call these guys. Highly recommended!
Steve L.
04/01/2013 12:00:00 SA
Called JustinTime on a Saturday with a low priority job to replace a few angle stops and install a new sink. Brian and Mark arrived early on Monday and did a perfect job. I insist on high quality work and I don't mind paying it. These guys worked quickly, the install is flawless, the work area was spotless and the rate was very reasonable.
Brian and Mark were friendly, courteous and very open to questions.
I will be using them again and referring them to my friends.
Great service. They replaced our water heater. Called late one night and had service first thing the following morning. There was a problem with the install and they stuck with it until it was resolved. Every business can make an error, we are all human. It's how the business responds to the error that sets them apart. This group is top notch.
Megan O.
09/07/2015 12:00:00 SA
Steve and Shayn installed a new water heater last week and were quick, efficient and friendly. I would definitely use JustInTime again because the service was great!
Stephanie O.
12/07/2022 12:00:00 SA
I've been using these guys for years! Every time they come out they are friendly, professional, and honest. Tyler came out today to fix my kitchen sink and was a pleasure to deal with. On 11/07 Christian came out to fix my dishwasher, again amazing service. I highly recommend!
PasadenaGal T.
07/02/2023 12:00:00 SA
Came very quickly; did the job fast and didn't rip me off! I hope I don't need them again, but I will definitely recommend them and use if needed.
Victoria C.
01/12/2022 12:00:00 SA
My toilet was so clogged and I don't know how I would have lived another day. I am so grateful to this company who has such amazing customer service. They really care about their clients. I had a Wonderful experience! Cristian was very kind and helpful. Thank you. I definitely recommend this company!
Scott B.
08/05/2021 12:00:00 SA
Ryan & Isaac were amazing! They were on time and helped us quickly- will definitely use them again in the future!!
Kim K.
06/07/2021 12:00:00 SA
Thank you so much great service and job done well. I had a leak in garage, they found it in minutes. I was the ice maker was leaking into the garage. Thank you Erik and Fernado, you two did a great job. My friend and contractor refered me to your company All Service, Mike & Nikki Mamelli. Thank you for a great job done. I will be using you again and tell others about you. Thank you
5 star service
Great customer service experience! I'm not very good about posting reviews - I always mean to yet rarely get it done. But my experience today with Elizabeth and Brett was exceptional. They were both very helpful, very friendly, very patient and even though my plumbing problem doesn't have the easy solution I was hoping for, I got useful advice. Oh, and they fit me in the very day I called!
Priscilla O.
07/03/2019 12:00:00 SA
So amazed. Prompt, thorough service on an afternoon before a holiday and a house full of relatives. Great job from Justin and assistant. Thank you. Highly recommend.
I called Justin in desperation - the Liquid Plumer was no longer working on the drain in our Master Bath. It got to the point where I got home from the gym one morning and my Husband told me to go shower at my mother's house.
I called Justin around 10:45, and he said he could be at my place in 20 minutes. I work 10 minutes from my house, and Justin pulled up just as I was getting out of my car :)
He was kind, curteous, and got to work. Within 30 minutes, he had unclogged both our Master drain and the Hall bathroom (which we never use, but glad to have it clean regardless).
His price was more than fair, particularly considering this was an emergency (in my opinion) call.
So glad to have found him, and will definitely be recommending JustinTime Plumbing to everyone I know in the local area!
Chris B.
06/06/2018 12:00:00 SA
Used them for a basic plumbing issue.....good guy.....was super helpful...even offering suggestions over the phone before he came. And once there......he was fast and reasonably priced. I'd recommend without hesitation.
Sean M.
09/07/2015 12:00:00 SA
I have had the unfortunate luck of calling more than one plumbing company in Orange county for leaks at my town home. Of all of them I have used in the past Justin Time Plumbing is on my short list to call when I have a problem. Labor Day morning I found a slab leak, it is the third leak in my home but my first slab leak. After looking here on Yelp for a plumber that would be open I found Justin Time and gave them a call. I had a very nice lady pick up the phone and get me an appointment for early afternoon. The plumber that showed up, Evan, was early, on a holiday, and took only an hour to stop the leak. Evan was communicative, nice, and cheerful the entire time. Did I mention that this was on Labor Day, a national holiday were most people are off. The service was 5 star through and through, the price was reasonable for a holiday emergency visit, and the quote I got for a larger repair I know needs to get done was competitive to what I have received in the past. If you need a plumber and live in Orange County, Justin Time Plumbing should be your first choice.
Campbell K.
09/06/2016 12:00:00 SA
Justin - Thank You.
Justin really helped me today. He saved me a lot of worry. Justin is honest and is the ONLY plumber i will ever use. He will NEVER rip you off. He knows his stuff and can do it ALL.
THANKS AGAIN JUSTIN!!!
Justin and his team did a great job on a sewer drain repair, hydo-jet and re-line, plus a few odds and ends, at our home. He was very responsive and his rates were reasonable. We would use JustinTime again.
Blake & Jason did a great job fixing my water lines under the kitchen sink! Installed a new faucet that needed new fittings. Clean, Fast and Excellent Service as always - Second time using JustinTime Plumbing, and will continue with their service - Thank you guys for an awesome job!
We had a kitchen sink leak and called Justin time plumbing that morning and they were able to send technician Tyler out to us within the hour. Tyler was the bomb and helped out so quickly. He was frie dly respectful and quick with the fix. I would highly recommend Justin time and Tyler with the company!
JustinTime is awesome! I highly recommend them. We had an emergency with our water heater and they were at my house in 30 minutes. They are professional and hard working. I'll definitely call them again if any other issues come up in my home.
I'm so happy with the outcome of their visit.
Alfanzo and Brian came to replace our water heater on Christmas Eve. Very pleasant and professional. We have hot water again! $3500 for a 75 gallon tank.
Again JustinTime Plumbing was quick, professional and made our life as easy as possible. Casey went above and beyond to help us solve the problem.
Best in the business.
Thank you guys!
kiki h.
05/02/2022 12:00:00 SA
Quick and professional service!
I had the backup plumbing problem. Michael cleared it quickly. Thank you!
Had my shower back up so I found them on Yelp and called them up. Justin the owner answered the phone and sent one of his guys over to come clear it. Before they came in I noticed they put shoe covers on which was nice, they cleared it no problem and were even nice enough to clean out the shower for me. Great job and thanks for the service!
The guys from JustinTime were at my place this past Thursday to do some piping work, and I have to say that they were too notch. They were right on time, polite, got right down to business and did a great job. I'd recommend them to anyone looking for plumbing service. I feel I got great value for what I was charged.
Karen W.
03/06/2016 12:00:00 SA
Justin contacted me awhile after my first review and fixed everything. He was persistent and did everything he could to make everything right. I appreciate it. Thank you.
You'll be glad you called this team. They fixed a major issue for us. Also went above and beyond to find the source of the problem and fixed it in an efficient and cost effective manner. Honest, professional crew who will also tell you when things look good and don't need work. Friendly team. Quality work. Highly recommend.
I want to highly recommend JustinTime Plumbing. I called them to fix a Water Heater pipe leak. It was urgent. They picked up the phone immediately, asked me to send a photo of the problem, gave me an estimate over the phone, and showed up the same day, 30 minutes earlier than scheduled. This fixed it quickly and did a great job. Very professional. The bill was less than the estimate, too. Very reasonable. I'm always calling JustinTime from now on. Great to have a locally owned and operated resource you can trust.
5 star service by Justin & his crew! Today Justin himself and Daniel one of his techs saved the day!
This review is way past due as this is the 4th I've used them and every time they have fixed and resolved the issue.
Called on Thursday and scheduled for today. Elizabeth their manager is very professional and is on top of their customer service.
Originally I called them to snake 2 drains and install a new garbage disposal but after they got there we decided to add a new kitchen faucet & air vent where the water spills out if for some reason it gets backed up.
5 stars hands down! Thx Justin! Way to go! :)
Jon
Updated review :
7/27/18
Daniel saved the Day!!!! He came out and fixed the problem and situation! Super cool guy! Ask for him ! He's legit and knows his stuff!!!! Reasonable pricing ... not the most expensive and not the cheapest... it's for employees like Daniel that I can see why they definitely deserve a 5 star review!!! rating
Updated review:
8/19/19:
Ryan saved the day! Last minute and after hours my shower and toilet upstairs backed up and kicked back out to the bottom shower and literally $hit was everywhere !!!! Called Justin time plumbing and Ryan came out and handled the situation like a super hero!!! What a beast ! He spent quality time and didn't rush it ! Really awesome customer service and professional! Thanks Ryan!
Just In Time deserves more than five stars. Easy to deal with, fair price, courteous plumbers and no call back.
Had a small slab leak. Blake came and spent a few hours troubleshooting a very tricky situation since the leak was so small it was hard to detect. He ended up finding it fixing it and cleaning up my bathroom as though no one had ever been there!!
Blake was professional, persistent in finding the solution, knowledgeable about all the possibilities and in the end the JustIn Time pricing was very reasonable! So happy with them from my first call till the end!
I work at a hair salon in Costa Mesa and have had to call JustInTime on two emergency situations. They're awesome! The first time they got here in about 15 minutes and fixed our problem fast. Second time I called on our busiest day of the week, Saturday, and they said they only could only come from 1pm to 4pm and we needed them ASAP. They told me if they have any openings in between they will get us in. Maybe like 45 minutes later, i get a call saying they're coming!
These guys are all friendly and do an amazing job!
Justin is a professional and agreeable plumber. He is not your run of the mill plumber with bad will and a scowl on his face. He is easy to contact and showed up at the right time, the scheduled time. I had a minor leak behind my washing machine as I also needed him to set up my grill to my natural gas hook up. He has very reasonable prices and is completely honest. I would recommend him to any of my friends and family. He is tidy and accurate. He deserves five stars without a doubt.
Louie R.
06/02/2023 12:00:00 SA
I called JustinTime Plumbing at 9:30 am and Casey was at our house by 11:00 am the same day. Casey was courteous, professional and knowledgeable. He fixed our original issue (leaking shut off valve on our toilet) as well as an additional issue (replaced the hose bib on our outside faucet) quickly. Thank you!
Maria D.
03/07/2017 12:00:00 SA
I have used this company several times for minor things and I am always impressed by their professionalism, promptness, and efficiency. Customer service has always been exceptional. I recommend them to all of my friends.
Just wanted to add to the other numerous 5 star reviews. My sink busted a pipe and I had water all over. Called in the evening. They said they would be there between 9-10am the following day. Received a courtesy call that the guy might be up to an hour late. No big deal. Still ended up getting there within the original time estimate. Not only did they replace the pipes under the sink, the guy installed a toilet seat and fixed a clogged shower head (a previous plumber told us that we needed to get the entire thing replaced). I was expecting to pay at least a few hundred for everything, so when I was told the whole thing (including the replaced pipes) was only $165, I was frankly shocked and delighted at the same time. Wife said I better leave these guys a great review, so here you are.
Had water coming out of the Kitchen ceiling vent and light fixtures, looked these guys up and they were here the next morning on time. They found the leak accurately cutting an opening in the kitchen and fixing the leak and clean up in less than an hour. Brad and Zach are a great team. They are my new go-to plummers.
Chenelle M.
03/11/2021 12:00:00 SA
Super impressed with the whole process with these guys! Very responsive with messages, quoting, showed up on time and were friendly and helpful. Mark and Tristen both did a great job and I'd use them again.
Came on shot notice on a Saturday after my water heater decided to not work. It ended up being something with the igniter but had it figured out and fixed in 20-30 minutes
I work in a hair salon and this is our second time using JustinTime Plumbing. Both times we had Tyler. He is wonderful! Very thorough, kind, and overall professional. We hope we are lucky enough to get Tyler, every time!
Thank you, JustinTime Plumbing!
Many thanks to Casey and Blake at JustinTime for dealing with a challenging toilet replacement situation. All three toilets were in bathrooms with flooring of ceramic tile and sealed with tile grout so needed some extra attention and effort to remove them. Casey and Blake arrived on time in the morning and the job was complete by lunch time. They were professional, kind, and patient in explaining their process and answering all my questions. The new toilets work flawlessly and only one bathroom needs some minor tile repair. They left everything tidy, taking the old toilets and all the packaging from the new ones away. JustinTime continues to have a great reputation in Costa Mesa because of professionals like Casey and Blake.
Kim F.
07/07/2021 12:00:00 SA
This company was prompt and thorough. Used them twice and would highly recommend. Shout out to RYAN and FERNANDO for doing a great job!
JustinTime Plumbing are the best plumbers in Orange County. They arrive on time and are insanely kind but talented. The are very knowledgeable and are able to provide the customer with the best experience. They also price the projects very reasonably.
We had a tub that wouldn't drain. JustinTime came out same day and realized that I had even bigger problems under the tub with leaking pipes and no clean out to snake it. They gave me a quote for a complete repair and addition of a clean out and came back the next day and did the entire repair. The price seemed fair as the work involved two plumbers working all day in the crawl space under the house.
Great, prompt service! Michael came out and was able to fix the faucet and gave many helpful tips. Reasonably priced and efficient - thanks!
I had Blake as my technician and he was wonderful. He was able to diagnose the problem and fix it quickly. I really recommend just in time
The technicians and quality of work is superb. But when then Owner of the company and his Office Manager comes off strong with intense emotions against the customer, that becomes a huge turn off and extremely unprofessional. I've worked with dozens of contractors as a Property Manager and I wont tolerate aggression and rude behavior. I simply requested some documents, photos and reports of the repair to submit to my corporate office as documented evidence of what the technicians told me yesterday verbally as what was recommended and needed for the property, but according to Justin, that's ridiculous and more work than they expected to do. Sorry to inconvenience you Justin. I offered Just In Time Plumbing an opportunity to become a preferred plumber for a large scale of Apartments groups throughout OC and SoCal but he was to stuck in his ways and pricing that he wouldn't negotiate pricing for volume. So if you're looking for top quality work with a firm price, Justin is your guy. But if you're looking for better pricing for a large volume of business, try someone else.
Awesome company! Came out a little while back when my toilet was all messed up. They came within hours of me calling, and Dan took care of us. He was really nice, professional and got the job down quicker than I thought he would. I totally recommend them and Dan!
Michael came to my home and was extremely helpful and polite. He did a clean job and was very transparent with what was going on. I highly recommend. Thank you for your kindness and speedy work! - GB
Grant A.
06/06/2020 12:00:00 SA
If I had written this review 5 years ago when Justin from JustinTime Plumbing had repaired a leaking pipe at my rental house it would have been a 5 star review. He solved that problem quickly for a reasonable price. After that initial experience, I used JustinTime (but not Justin himself) a couple of other times at the rental for a sewer back-up and they just did an 'ok' job. Unfortunately, a week ago, I used JustinTime to fix a water leak in my kitchen at my home. A young man by the name of Mark and a helper investigated for 5 minutes and determined that I did not have a water supply leak but I must have a drain pipe leaking. With permission, they cut various holes in the wall to try and find the source of the leak. Mark narrowed it down to a leaking main drain line from the kitchen sink and said it would have to be replaced entirely, across my concrete front porch through my front yard to join the main sewer line. The entire time that Mark was at the house he was very condescending to me and disregarded any suggestions that I made since I was not a plumber, even though I have been doing home improvement and remodeling probably since before he was born. Needless to say I didn't have JustinTime do any further work until I could get a second opinion for such a potentially costly fix. The next day I took another look at where the water was coming out of the house and thought I'd try disconnecting the water supply to the refrigerator ice-maker (even though the plumber said it wasn't a supply issue). OMG, the leaking water stopped! I simply replaced the water supply to the fridge for $20 bucks and the problem was solved; no drain repairs necessary! I called JustinTime and asked to speak to Justin about my plumbing issues but the receptionist (?) said she'd have Justin return my call, but, a week later and still no call from Justin. My advice is that, whichever plumbing company you use, make sure that the plumber that shows up to do the work has years of experience!
JustINTime Plumbing is a great company. I'm an HVAC Contractor and have personally used them for some repairs around our office, installation projects of ours, and we refer them to our customers when needed. Of course we can complete the work ourselves that we hire them for, but sometimes it's easier and more productive to outsource some work load. They have never let us down! Their whole staff is very friendly and knowledgeable, but from my experience I can say that Evan is a great technician!
Keep up the good work and great service!
I have an old 92 year old historical home and for the past 9+ years I have learned to only call JustiNtime.
I first met Justin when it was just him and a 2nd employee. What's worth their weight in gold, is Justin trains his own staff, so he instills the beautiful work ethic he started his business with back in the beginning.
If you have ever owned an old house like our 1929 home, you know it's only a matter of time when, this old man of a house, has its next issue. JustiNtime has jumped some high hurdles with this place, and I can truthfully say, I wouldn't trust another plumbing outfit with my home.
Every time our place has an old plumbing issue Justin and his team have been pleasant, and solved the issue with pinpoint accuracy.
This week we had a another very difficult leak to figure out in our first floor ceiling. There ended up being two issues and Justin himself came out to help, with the diagnosis and solutions. He also sent out two of his topnotch guys, Jason and Blake which need to perform some difficult retrofits and they were spot on!
I will not trust any other team to care for my plumbing issues at this old house.
This team, grew from 2 to 30 field workers in 10 years and each one that has come out to address these, old house issues, I've been completely satisfied with.
It's hard to duplicate yourself when you own a business, add more employees, but Justin does an awesome job duplicating himself in his team. Let's face it, plumbing feels like a nightmare when it goes south on you and it's well over your head. Because of the age of my home, I would say, a yearly visit is part of the restoration journey. Our home is a huge Spanish Mission style home and there's simply a lot to maintain here.
Thanks JustiNtime for another exceptional job well done! You again and again have removed, the fear of the unknowns, and have removed the stress off my mind, with this old house that's keeps getting older.
Peter T.
03/11/2021 12:00:00 SA
Moving into a new home, I needed a pressure regulator valve since my psi was too high. Will came out to give me a free estimate and got to work once I agreed with the terms. He fixed the issue really quickly and explained everything to me so that I could understand what was going on. Fantastic service and happy with the work done.
Michael with Justintime plumbing was 10/10, amazing!
Great service, helpful tips, and professional.
We would definitely request Michael again.
Thank you for your service and for fixing our clogged kitchen sink!
As a culinary student/ home cook, the kitchen is my most favorite room in the house and you made her good as new!
Many thanks.
Tyler and Andrew, did a great job. Super professional, fun and knowledgeable.
Just in time to unclog the tub :)
AGAIN, Justin Time saves our walls and pipes! Thank you so very much for the quick and efficient job! Marc & Justin....THE BEST!
In the middle of the night our only toilet started to refill every few minutes. After a quick google search I learned that our toilet may have an internal leak. I turned off the water valve to prevent the constant waste of water. I decided to call Just in time plumbing in the morning. They were able to get someone out to our house to replace our old now broken toilet as early as 8:30am. Tyler arrived shortly after 8:30am. He was professional, quick, and nice. Took out my old toilet and provided a great new one. I couldn't be happier and grateful for Just in time plumbing. Would definitely recommend and use them again. Oh they also take Venmo and Zelle for payment it was so convenient.
I had an emergency plumbing issue on a Sunday. They came out right away and did great work!
There is a nexus between caring for and maintaining the simple plumbing in your house and gaining great peace of mind. When my thinking went to maintenance, and my plumbing is in a very old condominium, assessing the state of current events and affairs, is at the top of the companies list. If they can't fix the concerns on the spot, they will give you a firm quotation on what it will take to make it like new.
An ounce of prevention in truly worth A lot when it comes to an expensive emergency repair. These guys went through my place with maintenance and quality in mind. Everybody needs this!
Moved into a new home and was having issues with the kitchen drain. Mike and Brian cleared the issue as well as gave us recommendations on future repairs without the pressure of upselling additional work. Both were very professional and knowledgeable in the trade. I would definitely use this company again in the future.
Blake & Isaac arrived on time with mask & clean booties. After carefully looking at the issue (water not coming out of the shower head after turning on the Moen pull out shower handle) - provided me with an estimate & detailed explanation of the project. The company representative Ana called me back in couple days to follow up & clarified all the questions. Very professional company - would highly recommend them!
I had Michael come and help me with my plumbing issue and as always it was great. I have used this company several times and each time they have been early, completed the job and offered a fair price.
Very professional.
Fast diagnostic and resonable quate
Fix the problem
Recommending them for all your plumbing needs
I did not like the last two plumbers I used, so checked online, and decided to try Justin Time due to the good reviews. I had a drain stoppage on a Sunday and called to see about getting an appt for Monday. Justin (Lutz, the owner) said he was booked solid Monday, but would come on Sunday for his regular weekday price. He found and cleared up the problem, went the extra mile to solve a couple of other issues I even forgot I had (like poor supply lines to my washer, which I had gotten used to) and charged me a very fair price, with no up-charges or up-selling. He also was friendly, cheerful, and told me everything he was doing as he did it, and why. Thank you Yelp reviewers, and thank you Justin. Trust me, you will not be sorry if you use this company!
Roxie B.
08/12/2015 12:00:00 SA
From my first call to when Evan left my house, the whole experience was very professional. I had some minor repairs I needed to have done and was reassured that JustinTime would be happy to take care of them. Between phone calls and texts, I was kept informed of when Evan would be there. All my repairs were done in a timely manner and he even gave me some suggestions on how to prevent costly plumbing repairs in the future. I would recommend them to my friends. It's nice to know that there still are some businesses that give good old-fashion service...and with no upsell!
I have one bathroom. The toilet stopped up 15 minutes before I had to leave for school. I opened Yelp, called Just In Time and arranged for a plumber to be at my house at 3:30 pm when I returned from school. I arrived home and there was the truck. 15 minutes later it was fixed. Plus the guys were super nice and gave me some hints on how to resolve such a problem in the future. I will definitely call the company again in the future. Thank you Just in Time!
E L.
11/12/2014 12:00:00 SA
Justin and his team are great. They were extremely knowledgeable and very reasonably priced. Justin returned my call right away and had someone at the house the next morning. They were willing to go the extra mile to make sure our sink was fixed. The men were friendly and extremely considerate and trustworthy. I cannot recommend this company enough.
Blake and Fernando arrived on time, we're friendly and professional. They replaced an old shower faucet in a way that minimized damage to the tile and looks great. A very pleasant experience.
Miranda W.
05/04/2019 12:00:00 SA
We had an emergency toilet leak that flooded our home and we needed someone to come out quick to resolve. JustinTime Plumbing was able to come within an hour of our initial call (at 7:00AM) to stop the leak, replace our toilets, snake our entire home/run cameras. The crew was professional, timely and efficient. I would absolutely recommend them for emergency plumbing services. We certainly hope to never be in this situation again, but they would be the first we'd call if we were!
S G.
06/06/2022 12:00:00 SA
JustinTime did a great job. Ask for Michael. He was very professional and is extremely knowledgeable. The price was very fair and there were zero hidden charges. Michael showed up on time and was very clear/detailed about what he planned to do to fix our outside faucet. We are extremely happy with our repair and will make sure to ask for Michael for all our plumbing needs. He did an excellent job. Thank you!
Ken S.
08/05/2017 12:00:00 SA
These guys are awesome! I saw the truck driving down the freeway a couple days in row. I gave them a call and they were here the next day, on time!! The price was fair, the work was completed well and quickly. Couldn't be happier! I would really recommend them!
Great service. Ryan and Daniel were hardworking, trustworthy, respectful, and efficient! I felt safe having them work in my house. Grateful and will happily refer.
Steven R.
08/10/2013 12:00:00 SA
Called JustinTime Plumbing Co. for a re-route due to a slab leak. These guys are awesome. They arrived early, worked hard throughout the day, and were very knowledgeable and helpful with all of my questions. Due to the positioning of my pipework, Justin and his crew had to go through drywall and stucco in order to re-route properly. After the re-route was complete, JustinTime Plumbing was able to re-stucco the outside of my home, as well as, fix the drywall in my bedroom (this was awesome because I had another plumber over to quote the job and I was informed that he would only re-route the pipes and I needed to find another contractor for the stucco and drywall).
JustinTime Plumbing is a full-service plumbing company that is professional, knowledgeable, and easy to work with. Any future problems I have, I am definitely calling these guys.
These guys are great. I called them and they were on the other line, but yet they called me right back. Brian and his assistant fixed a problem with the upstairs shower drain within two hours, the next day for the price they quoted. Great customer service, great work, great doing business with these guys! Highly recommended!
Martin H.
01/06/2022 12:00:00 SA
Great experience here fixing our backed up kitchen sink with help from Michael & Vallon.
Knowledgeable and friendly!
Margi W.
03/12/2021 12:00:00 SA
I highly recommend JustinTime Plumbing. They are pleasant, skilled and efficient. Reasonably priced also!!
Allison F.
04/04/2013 12:00:00 SA
These guys are the best. Called them to replace a broken toilet and they were at my house with the correct part (didn't try to sell me a whole new toilet) in an hour and their prices are very reasonable. I will definitely use them again! (but hope I don't have to) Thanks guys!
John M.
07/05/2021 12:00:00 SA
Asked for a quote and they were able to send someone out right away. Daniel came out and was friendly and respectful of our home. Covered his shoes prior to walking on our rugs without being asked and cleaned up everything when he was finished. Took the time to answer all of our questions and his work looks great. Next time we need a plumber we will be using JustinTime.
Great service. Quick turn around. Very reasonable price. Marc and Jason were awesome. They were very friendly and did a great job fixing a pipe in our wall with a hole in it. I highly recommend calling them whenever you need a plumber!
Blake, Trevor, and Jerry came to my house in the Continentals and they did a great job!! I would highly recommend. I called and they got someone out within hours. This is the second time I have used them. Thank you.
I am very happy with this company. I called various companies and they could not figure out our issue. Brock took the time to inspect everything in detail and was able to fix our issue in 2 hrs. They were reasonably priced and took the time to explain what was going on to us. If you ever need a company you can trust call Justin Time Plumbing! They will figure it out. Brock is also an expert in DELTA products!
Alex T.
05/12/2016 12:00:00 SA
I called JustinTime because I had a clogged toilet in my rental unit. I asked the technician to use the electrical snake because my handyman could not do the job with a regular snake. After 2 hours of using the regular snake, the technician asked me if I wanted to have a video of the pipe for $250. I told him I did not need a video, just the pipe to be unclogged. Half an hour later, after using the electrical snake, he showed me the toilet was working (he had pulled out a bunch of wipes the tenants had flushed in the toilet) The bill was $550. I told him it was twice as much as other Roto-Rooter companies I had used before.... He apologized and said that BTW I should know the work was not guaranteed because I had not paid for the additional $250 video charge (this part was not mentioned before). I called the office several times and the owner Justin did not respond. I give one star because they were able to schedule a technician by the next morning and he did leave the place clean. WHAT A SCAM!!!
This is the best plumber ever. My sink and toilet are more perfect than ever. The only ones in town who know their bidets.
Be careful here! The owner is very nice however The two people who came to my house were nice however unable to fix two
dripping faucet. You would think that was Plumbing 101. The bigger issue was, when talking to the receptionist, I believe her name was Elizabeth, she was borderline hostile with tunnel vision to get her payment before the sink was properly fixed the second time. That's not cool. She literally could not hear what I was saying with her one track vision. Nice doesn't cut it for a bill just under $400. Tote's ridic
Steph M.
05/07/2013 12:00:00 SA
I've FINALLY found honest, reliable and knowledgeable plumbers!! I am SO happy that i found Justin Time on Yelp!
I needed a new water heater installed and after calling numerous plumbers and one big home improvement company, I was feeling pretty upset. i was definitely being given the run-around when it came to an exact price with the plumbers & when i spoke with the big home improvement company, i felt as if i was talking to a used car salesman! It was awful!
But then i spoke to Justin and he was courteous and explained everything to me and quoted me a price over the phone with a MUCH better quality water heater than the others had mentioned.
Jason and Brian came over and were on time, friendly and they had the job done efficiently. They even swept out my whole garage when they were done with the job! :)
Great service, professional, neat and courteous!!
I couldn't have asked for anyone better to do the job!!
Thanks SO much guys!! You have a new customer for life!!
I cant recommend Justin Time enough!!
Jason H.
09/12/2021 12:00:00 SA
Dan Lawrence of Justin Time Plumbing was on time, courteous and professional. He showed consideration and respect to our home. He worked efficiently and managed his time well.
Linda N.
12/04/2012 12:00:00 SA
I made the appoointment with Justin and he was very pleasant on the phone. Courteous, easy to deal with, and answered all of my questions. My fiance was actually the one who was home when Justin came to fix our toilets. He was very pleased with Justin's service. Had very good things to say about Justin and it's safe to say we will be calling Justin again the next time we need plumbing service. Justin also stuck with his quoted price, which is always good in a plumber. :) No funny business.
Great service. Helped us with some outdoor drain issues. Prompt and knew what to do. Will use them again for sure, was very happy that I chose them. I looked at a few Yelp reviews before I booked and decided to take a chance. Thanks again for your help!
Robert C.
05/07/2012 12:00:00 SA
Definitely worth the call. Justin was excellent. Called with an issue we were having at our house and he came out same day fixing the problem quickly. His quote was very reasonable, especially when compared with other companies, he was incredibly professional, friendly and incredibly easy to work with. Can't say enough about him.
Tony C.
01/08/2022 12:00:00 SA
I had some work done by JustinTime last week. The process was just what you want from start to finish. Easy to schedule. Appointments available within a day or two.
Our plumber Blake came out. He was great. Super friendly. Super knowledgable. He was quickly able to fix most of what I needed. The one thing remaining is a sink faucet I need to replace. But Blake gave me a bunch of cool advice about what to to look for when buying a new one, and some tips on how to replace the old on myself, if I wanted to give it a try. The opposite of the big hard upsell. Very pleasant experience.
So fast forward to this AM. Something else comes up. Need a plumber. I call the company I thought was the one that came out previously. The guy on the phone sounded like he was really bothered or annoyed or something about my questions. I was thinking, wow this is a different experience... until I realized--this isn't the same company! LOL. I promptly got of the call with them and called JustinTime : )
**Update** -- I'm 2 for 2 with JustinTime Plumbing. This time Alfonso came out. The shower in my 2nd bathroom stopped kicking out hot water suddenly. The problem seemed isolated to just that shower. All the other faucets and showers in the house were working fine. Alfonso make quick work of the job. He was able to clean out the mixer and get me back up and running in less than an hour. Quick, effective service, friendly folks. Fair prices. Will hire again.
I called them this morning around 9:30 because my kitchen sink was clogged. They were able to get someone at my place between 12-2.
Brad and Mark showed up to my house at around 1. Both men were very friendly and courteous. I loved that they put covers on their shoes before entering my house. Got the sink unclogged in about 5 minutes. They were very professional, clean and friendly and gave excellent tips on how to clean the garbage disposal on a maintenance level. There wasn't any sort of up-selling or anything. It was all very upfront with the pricing.
I would definitely call them the next time I have plumbing issues.
Excellent experience, from Yelp based quote to final kitchen faucet installation. The process from beginning to end was seamless, and professional. Quote was accurate, technician was on time, communication great, and work area cleaned very well at completion. Will surely use JustinTime again for other plumbing needs. Thankful for an honest, competent plumber.
Tried Just in Time plumbing for the first time today to fix a leaky toilet. They came quickly, were on time and did a great job. Also checked out some other plumbing issues we were having and gave advice on how to fix them! Very impressed and will use again!
Barb Meserve
These guys were really helpful for me and able to help with a leaky toilet. It had turned out the previous home owners just super glued the toilet to the floor, and the pipe going under the house, where it connected to the toilet had rotted/rusted away. They had to crawl under the house, cut the pipe, and reattach it to my toilet. They did it in just 2 days and they did it for a fair cost. I would highly recommend these guys!
These guys are amazing
Last year they installed 3 grohe faucets into our home. The Grohe faucets are complicated and not standard sized, but the technician worked wonders. They were the most reasonable priced, highly professional, and well prepared. I was very impressed, and 9 months later the faucets are still working amazingly.
We will use them for any plumbing emergency we have in the future.
Our water heater tank stopped working and we had to call in a plumber off hours. JustinTime plumbing was able to send a plumber out that evening. He wasn't able to save the old water heater, but they were able to install a tankless water heater for us the very next day. The installation was top notch and very professional.
They ware very unkindness.
I contacted them few times, each time I had to explain about a problem, and they never answered and started their service.
You shouldn't use this
Brian N.
07/10/2016 12:00:00 SA
Spoke to the owner Justin on Sunday 7-10-16 and he sent Colby over within 30 minutes! Took Colby about an hour and a half to unclog our kitchen sink, he had to use 3 types of snakes to make it happen! All in all a great experience with JustInTime Plumbing...will definitely use their services again when needed.
Sincerely
Brian & Cynthia N.
My wife and I bought a custom fountain and gas fire pit combo unit and hired Justin Time Plumbing to run the gas line which needed to be dug underground and run about 40 feet through freshly landscaped grass, flowers, and plants. We did a large landscape project for a wedding party we are hosting and were concerned that putting the gas line in before would ruin some of the landscaping and our lawn. After consulting with Justin he put all of our concerns at ease. He was kind, very knowledgeable, and professional. On the day of the install he and his crew showed up on time and got right to work. Everyone introduced themselves individually and was extremely curious. They even put plastic booties on their feet when they needed to enter the house. The end result was amazing. I couldn't believe after seeing the lawn and flowers that anything was even changed. They took extra time to clean up meticulously and it was as if they were never there. That is besides the amazing fire pit they installed the gas line for. We highly recommend Justin and his team and will surely us them in the future.
Luann M.
12/07/2015 12:00:00 SA
Met with Justin today. Great communication pre appointment. On time. Friendly, professional and helpful. He came out to check our gas fireplace. Will definitely call this company again and refer my family & friends.
Sheila M.
10/06/2020 12:00:00 SA
Do not EVER USE Justintime Plumbing! They charge rip off prices and are careless. They came to my house for a gas leak. Tore holes in 18' of my garage walls and left it for us to have repaired and repainted. They broke the main valve in the street for gas to my house and left it that way! They billed me on the spot for consultation $250,which I paid right there. Their estimate to do the job was over $18k and i had it done for $1100. They are now threatening me for another $150 since I didn't use them. BAD BUSINESS!!
Melissa E.
03/03/2021 12:00:00 SA
Great company, I allways use them. Tristan and Israel were very professional l. They were able to help me with my issues, with efficiency. Thank you justintime plumbing -Charles Long
The absolute professional, friendliest, and respectful plumber! I called at 9am and I had a plumber out to my house by 11:15. My sink was unclogged by noon, and he cleaned up the mess! He gave me 30 day guarantee. Reasonable prices. I will definitely use them again!
This company is all around awesome! The guys showed up on time and were very well mannered. The office staff is patient and kind. Pricing is great, especially for the area. I would, and do, recommend JustinTime Plumbing to all my friends and family.
THEY STEAL FROM YOU!!!! Seriously beware- this company is horrible. Their employees are awful and let other non employees on the job site. They also did not even do the work that they were paid for...Management did NOTHING when we reported it and we have it on camera. Horrible horrible company.
We used another plumbing company and they fixed our problem in 30 Mins for 1/2 the price. DO NOT USE THEM!
Ryan was friendly, timely and professional. I'd recommend this company, as they are top notch.
Called Justin Time Plumbing after reading prior reviews on Yelp and so glad that I did. Brett and Zack were on time, very professional and very helpful. I would definitely recommend Justin Time Plumbing!
Kim K.
08/05/2022 12:00:00 SA
Justin time plumbing is an excellent company with great employees at all levels. Michael is an outstanding plumber ! He has amazing knowledge and takes the time to complete the job and make recommendations. He is professional and does an excellent job with all the details including cleaning up!!! I highly recommend Micheal for any plumbing work you have!!
Justin & Liz (owners), Angelina, Giovanni, Ramon, James, Daniel and Ruben (professional crew)...ARE EXCELLENT. I had a clean out / updating piping put in and the ENTIRE process was done start to finish in 1.5 days. Wonderful crew, easy scheduling, great pricing and awesome clean up.
My sink is not totally clogged, water go in slower than the usual, when spoke to the gentlemen on the phone I said I need to have someone to check my sick he automatically said is $129.00 they don't even know what's wrong with it and automatically giving me an estimate?
Mark M.
10/02/2013 12:00:00 SA
Have used these guys twice now, and both times they did excellent work (once for a new main valve shutoff at the house and another time for a tankless water heater installation). Thank you Justin for hiring and training good, conscientious, polite workers. I will be going back to them for any future plumbing needs.
Called my landlord on Monday night letting them know my disposal was leaking. The next day I had Jesse here fixing my sink. He was fast, kind, and tidy.
I asked about a second issue I was having that I didn't report to my landlord. He was happy to take a look. I unfortunately needed a new toilet. With my landlords approval, he left and hurried back to replace the unit. Jesse was very professional. If I need a future repair, I would highly recommend this company!
Tony C.
03/05/2021 12:00:00 SA
Ryan was quick to stop by on short notice to get the job done! Professional and knowledgeable.
Simon K.
05/08/2023 12:00:00 SA
I've used them for years. They are always quick and professional with quality work. They've done everything from installing a new gas line to my pool heater to repairing a variety of plumbing issues.
This most recent time the main water line burst outside at the sidewalk of my house. Justin Time came promptly after hours as an emergency and fixed it. Casey did a great job!
Tyler and Donald installed our tankless water heater last week. They were polite and professional throughout. We didn't have an electric outlet where we needed to install the water heater, and they went above and beyond to create a solution to make it work, so that we can have hot water that day. This is the second time we used JustinTime Plumbing and both times we have been very happy with the service. Fair price, easy to schedule, quality work, and exceptional service. 5 stars from us!
JustinTime Plumbing knocked it out of the park once again. Showed up on time, unclogged the drain and made sure my bathroom directly below didn't get clogged in the process. This is the third time I've used this company and every time the job is done right for a great price. I'll never call another plumber while I'm living in HB.
Great service! Excellent customer service when I booked my appointment over the phone. The technicians Blake & Jason were very professional, hard working, & understanding. They arrived right on time & had very reasonable pricing. They worked for an hour & fifteen mins, but only charged me for an hour, which I greatly appreciated. I definitely recommend them & will use them again if I ever need to. It's like my shower is brand new after their service.
Svetlana M.
02/08/2013 12:00:00 SA
There's not much to say than just if I need the plumber I'll DEFINITELY call Justin again;)
Jason & Mark were great! They showed up when they said they would and replaced my hot water heater. Thanks guys!
Great service, reasonable prices. They stayed around to make sure everything worked. Super low prices too. I am so happy after recently having a bad experience with a handyman. I will definitely call them again.
Trevor was awesome! He arrived on time, assessed the situations and get the job done. I couldn't have asked for anyone better.
Christian T.
10/05/2021 12:00:00 SA
Cristian and Trevor were great, fast , clean and professional...wore booties used a drop cloth and fixed my leak. If I need a plumber again I will call JustinTIme
For starters they charge you $125 just to come out regardless of if you do work with them or not. They tack the $125 on top of your work price. Never have I ever had a company not waive that when you move forward with work with them. Secondly when I, a female, spoke with the rep he was telling me that we needed a new toilet bc of a slow flush. When I spoke to the tenant they said the toilet was working fine before. When I told the rep that he told me if that's what you want to believe then fine then when my husband called him back he said that he did not recommend that we needed a new toilet. I will never use this company again. Sexist and overpriced.
Brandon S.
01/04/2022 12:00:00 SA
Had a clog in the bathroom sink.
Just in Time was quick to respond.
Blake was friendly and was able to get the clog sorted in our old house quickly.
These guys are my go to plumbers in the area.
Jaime A.
02/07/2017 12:00:00 SA
I have had two wonderful experiences using Justintime Plumbing. The first time was a few years ago to replace my old leaking water heater. I called and they came out in less than an hour to replace my water heater. The workers were nice, friendly, very helpful and efficient. Recently, I called again because with the recent heavy rain, water was entering through my garage and flooding it. Again, they offered to come out within an hour. Unfortunately, I was the only manager at work so I could not leave work that day. We rescheduled and they showed up promptly at 8:00 am to solve my drainage problem under my deck. I couldn't be more pleased with the work Justin and his crew did for me. He explained everything and his solution made more sense than the other 3 bids I received to solve my drainage problem. It was a major job and Justin and his crew worked hard to finish the job in just a couple of days. He patiently spent time talking with the president of our association to explain what needed to be done and why. The president commented at a board meeting that Justin was extremely conscientious and did a fantastic job. The common area of our association was left immaculate at the end of each work day. He did not ruin any of the landscaping of our community even while taking loads and loads of dirt out from under my deck to regrade the area and then laying down a layer of rock pebbles along with flushing out the drain that was clogged. The rains are back and my garage is bone dry! I couldn't be happier! I highly recommend Justintime for your plumbing needs. Justin is laid back and yet very professional. He is passionate about his work and it clearly shows in how he treats the customer and in the quality of his work. His integrity is impeccable. He did not want a down payment to start my project and said, I want you to be happy with the results, then you can pay me. How often do you encounter that kind of response with a service company? He also offered a very reasonable payment plan with no interest! Who else gives this quality of service? The community is blessed to have such a wonderful plumbing company serving our neighborhood, it's a win-win for all!!!
Natalie A.
09/04/2021 12:00:00 SA
One morning we had an emergency leak outside of our house. We called Justin time and they said they'd have someone at our house within an hour. About 20 minutes later, Daniel showed up. He quickly was able to pinpoint the issue. Within about 45 minutes he solved the problem. He was very professional and had a good sense of humor during a somewhat stressful situation. Thanks Daniel!!
Our water heater went out on the weekend. Called these guys and they were here in an hour and a half. Fast and fair. Would definitely recommend.
I had a clogged and leaky sink. They were quick to respond with a very reasonable estimate. Erik came same day and did an outstanding job. He quickly determined the source of the clog and leak and fixed it. He also taught me how to turn off our condo's water in an emergency. While looking at my toilet he realized our angle stop was broken, which could be disastrous if not fixed preemptively. He was able to replace that quickly as well. I'm very happy with the service. He may have saved me from a lot of headaches, stress, and money down the road. Very good plumber and a cool guy to talk to. Very detailed and wants to help. Highly recommend!
I have used these guys now 3 or 4 times over the past couple years. They are always super responsive and fairly priced, but best of all I have had a different plumber dispatched each time and every single one has been polite, very competent, friendly, and great to work with. It has been a fantastic experience each time. This morning we needed our kitchen drain snaked and Tyler showed up and did an amazing and very thorough job while explaing everything and going above and beyond to keep everything clean and tidy. Cannot recommend highly enough!
So glad we trusted yelp and called Justin. He was able to make an appointment with us the next morning and even called 1/2 hour before our scheduled window to tell us he was done with his previous job early.
Justin was super friendly, fast, and most importantly-able to fix our annoying problems at a low cost. I certainly do not wish to have something break down again, but we will happily call Justin for service next time.
I needed my kitchen sink replaced as it was making a loud ringing sound, as well as randomly switching between the two pressure settings when on. Michael was able to find the internal problem and although that specific part wasn't able to be removed/replaced, he brought in a similar faucet and replaced the whole system seamlessly. I also asked him to check my two bathroom sinks as the stoppers were not working properly, he was able to fix both and unclog some backup that was taking place. Overall very pleased with Michael's service and professionalism.
Saturday AM plumbing frustration cured by Liz and Jesse within 3 hours and the communication was perfect with Liz quarterbacking Jesse over so we never wondered what time we would actually have someone here. Jesse knew exactly what to do and went to work immediately. Our problem was solved by 1030 am on a Saturday am. Very happy w the service and the people who provided it.
Great experience with Justin Time Plumbing. I had a clogged kitchen drain that required heavy duty tools and expertise. Called Justin Time and spoke with Elizabeth who set up an appointment for same day service. She said she would contact me when they are on their way so I wouldn't have to wait around all day. She called within the hour and shortly after, Brock and Jason arrived -- clean, professional, friendly and ready for work. During the drain clearing process they took the time to answer my questions and seemed very knowledgeable and experienced. Talk between themselves was kept at a professional level concerning only the task at hand. While Jason worked with the auger, Brock took the opportunity to check our water heater noting it's age and to be aware of some potential issues I should keep my eye on. He also provided a free quote for a gas line run to our fireplace as a future project. They finished clearing the drain within 30 minutes and noted that even though the blockage wasn't too far down the pipe, they still ran the auger about 75 feet to ensure there were no other blockages. In other words, they went beyond typical expectations. All in all, I was very pleased with their work and would use them again. I highly recommend them for your plumbing needs as their prices are very reasonable for the great work they perform. Thanks to Elizabeth, Brock and Jason for making this service a pleasant experience.
David S.
04/09/2012 12:00:00 SA
If you have a plumbing problem this is who you should call. I found him through the reviews on yelp and called Justin Time Plumbing to fix a problem at one of my properties. Not only was he on time he was very personable and got the job done quick. He isn't out to empty your wallet either, he is out to build a business on honest hard work so his customers return. More companies should have the work and business ethics as Justin Time Plumbing does. Tell everyone.
After another company suggested repiping our home for a gas leak (to the tune of $6800), we had JustinTime come out for a second opinion. They identified the source of a leak in an outdoor gas fire pit (which would not have been part of a repipe), capped the line, and had the issue fixed right away for $250. Much less than the first company quoted us for a temporary fix of $2000! They gave us a reasonable quote for replacing the damaged line. They were also very quick to respond. We will be calling and recommending JustinTime Plumbing for future plumbing problems.
This man knows his stuff, he did a whole new cooper piping for my house and it has had no problems... The quote and price we talked about was right where we had discussed. Justin Time Plumbing will forever be my plumber... Great Service with Great Price...
Mark came out to clear my sewer main line. The service was prompt, Mark was competent and pleasant, and the price was fair. I'm happy.
Michael came out and fixed my yard drain within 30 minutes of me texting looking for help! He was very professional and able to complete everything before the rain started up again. Great experience.
Just want to give a quick shout out to Justin Time plumbing and especially to service technician Ryan. Great communication and he resolved our drainage issues successfully which took some sleuthing (given our 75 year old plumbing). We'll definitely be calling them with any future issues.
We called JustinTime after our kitchen sink backed up, and they responded quickly and had a plumber out in less than an hour. Erik was professional, friendly, and very helpful. He resolved our black-sludge-sink problem quickly, and our sink is back to normal! Great company and great service! We'll use them again.
I've been using them for years. They are always reliable and competitively priced. Tyler came today and was fantastic!
Pamela S.
06/09/2021 12:00:00 SA
Came quick, courtious, clean and fixed a stopped up sink. Didn't feel robbed either. Would totally use these guys again.
Used JustinTime Plumbing three times now since my 3yo started flushing all his toys the first time it happened, we called around on the weekend and most places didn't have an open appointment until days later but JustinTime is amazing and offered us same day services at a reasonable price! They are always fast, responsive, very friendly, and have become our go to for plumbing services.
I called JustinTime Plumbing to fix a couple of non-urgent, but nagging issues before we went away on vacation. The lady that answers the phone was pleasant and super-helpful. We set up the appointment for later that day, but she called back to say that they were running too early for their next job, and that the guys could be right over if I was available.
The two guys that showed up were clean and personable, and got right to work. They fixed the toilet in about five minutes, and fixed the kitchen faucet without having to remove the disposal, saving time and money.
They were in and out in 30 minutes and everything works perfectly. My only regret is that I lived with the wiggly faucet and non-functioning toilet for a while, thinking I'd spend all day waiting for a dirty, grumpy plumber. My mistake.
We have used JustinTime Plumbing for several years now and have always had great service at a reasonable price. We had Michael come out today to change a couple of angle stops...one that was leaking and one as a preventative measure. Michael was great about explaining the what's and why's things should be done and we felt confident in his advice. We will be using their company again soon to connect our kitchen sink and put in the new faucet, garbage disposer, etc. in once the remodel is complete.
Donna S.
04/01/2022 12:00:00 SA
We just had Jesse at our townhouse to fix the garbage disposal. He not only did a great job, arrived on time and made sure to clean up, but also had such a kind, patient and helpful attitude. He really surpassed all my expectations! Thankful I found JustinTime Plumbing!
Sharon B.
08/08/2020 12:00:00 SA
Very efficient. Replaced my garbage disposal and checked the hoses and faulty air gap.
Linda M.
04/04/2012 12:00:00 SA
Quick, effective, helpful and friendly. Justin is a plumbing God! He's super efficient, thorough, and won't charge you outrageous rates or do unnecessary work. As a person, he's a gentleman, and easy to talk with. Justin is a true professional. Have it done right the first time...
These guys do great work, but they're very expensive. $400 for a less than 1 hour job to repair a visible leak, during normal weekday business hours. If you're looking to save a few bucks, look elsewhere. They are open 24/7, but will charge extra for anything after 4pm or weekends (which my job wasn't).
The Old Switch-a-roo! The owner came out and bid a complete replumb through the walls due to a slab leak for over three grand. He mentioned he might be able to save on cost if they can run the line through the existing pipe. He sent out his guys who then re-ran the line through the existing pipe and they spend about 2.5 hours on the job. Then they bill out for over three grand - nice savings! When we asked for a breakdown of parts, labor, etc the owner refused and threatened a lien on the property - dishonest! Don't trust them!
We had a 911 situation! Justin Time plumbing was my 5th call to a plumber--I wish I would've called them 1st! It was the weekend (worst possible time to have a plumbing crisis!) Brock showed up and rescued us! He was professional, straight forward and explained everything thoroughly. He showed up on time and stayed late to finish what he started.
He never tried to upsell me or add anything on that I didn't need. What was thought to only take an hour at the most turned into a 3 day event. The recommendations Brock made actually saved us money rather than having to tear up flooring to get to certain pipes which would've been more costly on our end. On the 3rd day (Brock's day off) Jesse and Fernando showed up and they were just as professional as Brock! Everyone at Justin Time has been a pleasure to deal with. Never did I feel pressured to do anything that didn't need to be done. I HIGHLY recommend Justin Time Plumbing.
They're the only plumbers we will be using from here on out! Brock's my go to guy!
Ryan and Fernando were great! Clear communication on what was needed, even suggested a easier solution for my dual hose connection. And put up (tried to reassure) my fear based but sweet barking dog
Thanks guys!!
Parker S.
11/01/2021 12:00:00 SA
I had a blockage in my master shower drain - JustinTime was highly responsive and sent Blake out the next day. He was in and out in fifteen minutes and the drain is working great again.
Jesse was very helpful with our dishwasher and was very nice. We are satisfied with his visit and will definitely be contacting them again in the future.
Daniel was the technician that came to our house. Extremely friendly, knowledgeable, efficient and a great teacher of the problems and solutions. We asked for him to add a little extra work on the order and he handled it with ease and unclogged our kitchen sink and bath tub. Definitely recommend. Thank you Daniel! Stand up guy!
Ankit K.
11/04/2022 12:00:00 SA
Called because of a leaking dishwasher. Mike was over within an hour and got it all fixed. Very professional and knowledgeable! Thanks!
G R.
04/07/2017 12:00:00 SA
Justin Time Plumbing is very professional. They are my go to people when it comes to plumbing issues. Unlike other companies, they give you a very honest and affordable price to fix anything. I don't go to any plumbers anymore. You need to try them. Highly recommended.
If you're looking through plumbers you're probably finding yourself in a bit of a pickle.
Our service technician was Jesse, he did a quick and efficient job for our toilet woes. Thank you Justintime for sending him he was great!
I reached out to JustinTime to snake our main line sewer due to a back up. They texted me in the morning exactly when I should expect their arrival with in the window of time they gave me . Their plumber did a great job explaining up front what he was going to do and how much it would cost (reasonable$$). They were very clean and carful and worn the now traditional masks as well as kept a distance. They walked me thru what they found and how it was repaired and what to expect in the future. My neighbor came running over and they even helped him out. Great customer service. Highly recommend them.
Maria Rebecca C.
12/31/2021
Brian he really do a good job and did it quickly and fix the problem not even 30mins
I would recommend him
Best Plumber in OC!!! Called at 10:30pm for emergency call and owner came right out!!! From call to time showed up was less than 30 mins with bright smile despite late night call on Sunday night. No one else would even come out yet Justin did and was a nice jesture to have a happy face greet me when I'm just wanting to end this mess and smell. I.e. Dumb to try to Draino thing didn't do anything but add bad chemicals to my place. Justin did the job unclogging my kitchen sink and most importantly did it without a single mess. Very professional will definitely recommend and use again!!! Always know you will have a pleasant experience when the owner is passionate about his work... No more Mike Diamond!!
Leslie M.
08/10/2017 12:00:00 SA
I had a minor problem - leaking hose bibb but I hoped to find someone to take care of it quickly. I called on a Monday morning and they came out two hours later. I gave them 5 stars because they recommended changing the coupling to a screw on type versus soldered for the future. They also stabilized the pipe, which was wiggly. For an additional reasonable charge they changed out another one, which was very corroded. I was very please with their service.
Brian arrived at the very beginning of the time window we had agreed on, diagnosed the problem (a pinhole leak in a copper pipe), and had the job completed in just over an hour. He spread plastic sheeting to catch the wet drywall that resulted from cutting open the ceiling and he spread a drop cloth along the pathway to the front door so that the carpet would be protected. After finishing the repair, he checked it to be sure it was okay, and then he cleaned up every particle of gypsum board, solder, etc. Brian was very polite, answered all my questions, and even gave my little dog some petting.
The cost was very reasonable.
Bottom line: If you want an honest, competent, economical, speedy, quality plumber, I highly recommend Justin Time Plumbing Company.
I had a water leak in my garage. Brock was able to come on a Sunday to fix the pipe. He is friendly, fast and efficient with his work. I definitely would recommend their services.
Sunshine R.
02/10/2023 12:00:00 SA
Called Lindsay with an plumbing emergency and within 15min she was able to send Bill. Thank you so much Lindsay. Appreciate you too! Bill was awesome! Professional, kind, knowledgeable, offered up solutions and efficient! Considering I was dealing with crap, Bill and Lindsay were my hero's! Thank you both so much!
We called to get a quote for installation of a tankless water heater. They provided expert advice, actually cautioning against replacing our water heater. I really appreciated that they did not just take our money and do the job, they instead explained why it wasn't a good idea and helped us come to a decision to leave our current water heater in place and save substantial money.
Jean-Pierre G.
11/04/2016 12:00:00 SA
We had a leak in the toilet, that I could not fix myself, and that made us call Justin in the first place...then we considered having the whole toilet replaced to match our other bathroom.
Brett came and clearly explained the possibilities and prices (fixing v replacing). It turned out Justin had available the very model we wanted, so one hour later everything was neatly replaced. Very efficient and professional service.
We had called on 11/03 at 6 pm, and on 11/04 at 10 am everything was back in order...Just great!
Needed a new water heater. The crew showed up when promised and left the work space as clean as it was prior. Work was excellent and the price was as quoted.
Tech Ryan was awesome. He came and took care of our clog very professionally, efficiently, and was very clean. He was prepared with a shoe cover without asking and as an Asian household, it's a big deal. Definitely recommend their service. Prices were very fair and they do not price gouge when you're in the time of need.
I had a small leak below my tankless water heater and called yesterday to make an appointment. The crew called before they arrived this morning. They completed the repair in an hour and cleaned up. They were very professional and charged a fair price. I would use JustinTime Plumbing again and highly recommend them. Thanks, Alan
Donnie M.
01/10/2022 12:00:00 SA
These guys helped me out on very short notice on a Sunday evening. The invoice I received was totally reasonable especially considering it was after hours. I will definitely contact them in the future for plumbing needs.
We have needed a water heater replaced and got a few estimates. We decided to use Justin. He called our email request and was right there on time. His people ran into a problem and he came to make sure it was done properly. Would recommend him highly
Amazing customer service from the lady who answered the phone to the speed in which the technician, Brett, showed up. Time from initial call to completed service (clogged main drain line which flooded the bathrooms) was about 3 and a half hours and for a Sunday in my opinion was pretty awesome. Brett was really nice and personable and knew his stuff . Very fair priced , the Sunday emergency call out was only $50 over what the weekday rate would have been. Hopefully won't need them again but if I do I won't hesitate to call them for future service. Definitely recommend!
Did not use the company due to an outrageous quote of $275 to hook up my gas dryer line. Which also included me providing the line and valve as I was told they don't carry it. So essentially $275 to screw and attach two pieces. Wow. Thank goodness I requested a quote prior to them coming out!
Aimee W.
05/06/2022 12:00:00 SA
At 10:30 at night our bedroom/bathroom sink started making a hissing noise and when we touched the pipe water started shooting out. We immediately texted Just In Time Plumbing as we have used them many times in the past. My husband turned off the main water to the house and we went to bed. At 6:30 in the morning they reached out to us and said they would have someone out very soon. Michael came to the rescue! He was very prompt, courteous, professional and super knowledgeable as to the science of what was going on with our pipes. He fixed the problem quickly. Thank goodness! He even made sure no doors were left open so our cat didn't get out! AND cleaned up afterward (which many contractors don't do). Would totally recommend JustIn Time Plumbing. Once again they saved the day! Thank you Michael!
I've tried to work with Justin 2 times, based on his Yelp reviews and meeting him. The first time was for a main line inspection and ha was on time and helped get the video to submit to the city. After that my calls went unanswered regarding getting work done. Recently we needed to replace a 10 year plan led tankless water heater. Justin himself again came and gave us a bid that was fair, we thought it over and decided to put in a traditional water heater for now. I called and was given a price, based on Justin having already been on site. When his crew showed up they started
With a big song and dance about how much work it would be and that they needed more money. I sent them away, and brought in a honest quality Plumber who gave us a quote, and stood behind it. And FYI it was actually a bit more $$ but they were on time, honest and clean. I can not recommend Justintime plumbing at all.
We had a slab leak and these guys were great! They were efficient, very polite and courteous. Evan took his time to evaluate the problem and made sure everything was strapped and secure.
JustinTime is the best. Always prompt, friendly and clean. Have used them many times and always great'
Called this morning around 8am about my bathtub drain being clogged and leaky kitchen faucet. Spoke to Justin who told me they could be to my place by 11am-noon or earlier. I then received a call around 9:30 saying they could be to my place by 10am. I said sure, sooner the better!
Brad and Ryan showed up to help out. They said the bathtub should be easy and recommended I replace my faucet. Since its an apartment I told them to hold off and will put that on my managements list. Brad was very informative about the faucet and clogged drain. They snaked the line and were able to get the massive amount of hair out of the line. Very professional, kind, and knowledgeable. They even cleaned up the area around the drain, wore slippers around their shoes, and cleaned up quick!
Less than an hour start to finish they fixed the problem and left us happy. Paid $120 for the clogged drain fix.
Fast, reliable, clean & professional plumbing service by Jason. Unclogged drain.. snaked drain line & replaced a broken piece on the pop up. Will definitely use again for any plumbing need!
I'm so impressed! I called Justin, the owner, at 7 pm and had a plumber, Shane, at my door by 8 am the next morning! They were on time and their prices were very reasonable. In addition, Shane was friendly, careful to put boots to protect our carpet, on and he even cleaned up after. I'd highly recommend them if you're in OC!! Thanks, Justin and Shane!!
Justin Time Plumbing came just in time (see what I did there....ha) to save me from paying $350 for something they only charged me $125 for.
They were professional, quick and courteous.
I didn't think I would ever call another plumber other than these guys.
Thanks for helping us out guys, and not ripping us off.
C S.
11/12/2015 12:00:00 SA
I stupidly poured a bag of uncooked rice down the garbage disposal. Spent two days trying to shopvac and plunge it out and finally called JustinTimePlumbing on Sunday, and needed them to come first thing monday morning because I'm selling my house and the home inspection was on Monday. They showed up at 8 and were out by 9 and my drain passed inspection. I am so sad it took me four years to find them and now I'm leaving town!
Very pleased with their work. They arrived at my home within the one hour window they told me. They walked around and checked all of the lines and identified the issues quickly. As they were writing me up a quote for parts and labor, the owner happened to be working near by so he stopped by. They were able to replace the reducing valve and new copper pipping within an hour.
Great Service!!! Tried them due to there high reviews and have to agree. Prices are reasonable but best of all they are true to their word. Was quoted a price for the job and after running into problems, adding hours, stayed true to price. Very friendly, efficient and recommend them to all. Thank you!!!
Best ever! I use Justin time every time
Amazing people, even better service. Fast, friendly, clean, knowledgeable, and fair pricing!
Denise E.
08/10/2021 12:00:00 SA
One of my sprinkler lines broke in my backyard. Water was beginning to puddle around one of the sprinkler heads even though the system had been off for a few days. I called a few places who stated they don't deal with irrigation due to the complex nature of the piping. I called Justin Time Plumbing and they came out the next day. As I expected there was a break in the system near my California lilac. California lilacs have a VERY strong root structure. At any rate, Blake and Jason fixed the broken line. They vacuumed up any remaining water and ran the sprinklers a few times just to make sure there was no more leaking. Thanks Blake and Jason!
Justintime Plumbing is awesome always on time and professional thank you Ryan for helping out with my toilet and other drains in the past I have used them for many years and always happy with there work. Thanks again Ryan!
I've been using JustinTime for years now, even when I moved out of Costa Mesa I practically begged them to come out to me in my new home, because they are 100% the best. They come quickly, they NEVER bail, they are always professional and on-time. I just had a new water softener installed for a far better price than anyone else I talked to. When I had a leaky boiler, they came out right away, on a weekend, within an hour, and Daniel and James came and replaced it it and were professional and friendly and explained everything, and -- again -- the price was WAY better than anyone else. Seriously, you'll never need another plumber again.
Thanks to Ryan and JustinTime we have our house back. Great response, trustworthy, efficient and friendly.
Highly recommended
We were having problems with our shower trim kits and needed them replaced. I called and Bryan and Travis showed up within no time. These guys are amazing. Our shower trim was old and rusted and hard to remove. They worked extremely hard and genuinely cared about doing the job right. They are super nice, knowledgeable and respectful. Our shower trim looks perfect and I wouldn't hesitate to call them again with any other needs. There's a reason they have such good reviews on Yelp, I highly recommend them.
Kitchen sink was backup, called in, they came out the next day by 11:00, unclogged the sink, and cleaned up after themselves. Jesse was kind, considerate and did a great job. Thanks everyone.
Justin and Elizabeth are great at service work as well as new installs/remodels. They do all my Orange County plumbing. Been using them for a few years now and they always jump on the job either same day or very soon thereafter. Stand behind their work too - not everything can go perfectly, and I've never had to ask twice to fix something. They are good enough that I've referred them to other contractors/friends. Best referral one can give.
My garage disposal started leaking the night before Father's Day, we called them the next morning (on a Sunday) and someone came out before 11am. The guy that came out was so nice and did the job in no time. We will def use them again.
Love R.
01/03/2022 12:00:00 SA
I like this company but I don't like especially during covid times that they send the plumber and there is an apprentice in tow. I would prefer just to have a single person in my house during these times.
Justin helped me re-route a gas line after I installed a new oven. What a great guy, excellent service, high quality workmanship, & fair pricing. I couldn't ask for more from a plumbing contractor. I highly recommend Justin.
Christian and Blake came out to clear a main line clog. Showed up right away and handled the issue quickly. Great service and they explained the issue and how to prevent it in the future. Would recommend!
Excellent service and came quickly on Monday morning. They were professional, didn't overcharge, and cleaned up after themselves when done. Second time I've used them and I was equally happy both times.
fantastic company with a great team. Super quick response time. Super great communicators. Found the best option and most economical solution for our issue. Resolved within eight hours of phone call. New water heater.
's working like a dream. Excellent service and I would gladly call them again and highly recommend
A plus service, great communication over phone! Honest and reliable! Price was right!
I was left with some balls for dogs who got locked out , they were happy! Some pens, bags and (doggie poopie bags) , the Technician paid attention to details! My clogged drains and my furr babies waiting to play !! NOW that is customer service! I will be using again!! ( hope I don't have to) however death, taxes and plumbing problems ! It happens!
I have used Justin at Just In Time Plumbing over the past 3 years to help get those drains unclogged a number of times. He is always willing to come no matter what time of day or night and has even come on the weekends. My mom and dad have used him at their house in Newport Beach, and my daughter has used his services both in her home at at her business. He is always gracious and fair in his pricing and has a great attitude to go along with his knowledge and expertise. Call him, you will be sure to add his business card to your files and be happy to pass on his name as a referral to your neighbors and friends.
Justin was rude after causing damage to my plumbing, he went on vacation and refused to fix the problems he created. The company was called out my home on 5/11/22 to deal with a regulator that was leaking, rather than replace the regulator he replaced a gasket inside of the regulator only and shut down the flow of water to my landscape irrigation system, he did not explain to us that the issue was that a regulator was broken and needed to be replaced completely. JustinTime was called back to my house on 5/18/22 to deal with the same issue, fix or replace the broken regulator, and this time they said Justin is on vacation and cannot help you or discuss the issue, instead they sent two less experienced plumbers to my house named Alfonso and Brian who had no idea and were not told about the prior work that was started by Justin. Alfonso and Brian opened up the regulator and allowed unregulated pressure to blow through my high pressure valves causing damage to my landscaping system and destroying at least 1 $500 high pressure valve and causing my sprinklers to run out of control with no way of shutting them off, my wife called the office of JustinTime to let them know that now our sprinklers are running and will not shut off on part of the property at about 7PM and they responded back that they would be happy to upcharge us for an EMERGENCY AFTER HOURS RATE/ SURCHARGE to fix the issue that they had created for us that same day. The next day, I was able to finally get ahold of the Owner of JustinTime plumbing, on the phone, I guess he finally returned from his vacation, I truly wanted to give him a chance to rectify the situation and fix the plumbing problems that have still not been fixed and only been made worse. He spoke rudely to me, blamed my wife saying she's a grown woman , took no accountability and told me the issues that he caused existed prior to him performing the work and when i disagreed he suggested I try to sue him or find another plumbing company.
JustinTime Plumbing is great to work with, very professional, text updates on appt, the plumbers wore booties and masks, cleaned our drain out quickly!!
Highly recommend!!
Used to use JustinTime Plumbing when it was Justin and an apprentice.
Once he started to grow the business his quality went in the toilet. It felt like the Three Stooges.
- had the water turned off, took the toilet off, turned the water back on... do you know what happens when this occurs? I had a geyser the size of Old Faithful in my bathroom. But worse they just stared at it dumbfounded instead of running to get the water off.
I mentioned this to the person who referred Justin to me originally and she told me someone else she had referred them to, told her she didn't think they had much experience either.
I have used them several times now. They have always been able to come right away. They get in and out quickly and always do good work. The service has also always been great from the person who answers the phone and makes the appointment to the person who shows up at the door to do the work.
We had a back up that could have ended up very bad but Brock helped us out big time and took care of it. Appreciate the quick arrival and efficient work for us. Thank you guys!
Liz made quick work of setting and appointment the next day at 8am. Brian showed up around 7:35 am !! Under promise and Over delivery like their style.
Brian showed up clean, professional & ready to resolve our drain issue. Brian made quick work snaking our master shower drain and pulled out a huge kin's tail of hair.
They have now worked at 3 of our properties thanks for all your work team !!!
So far my ceramic tint has held up. The owner was very nice to work with and the prices are really reasonable.
Great service!!! Daniel was amazing. The dispatch gave us a blocked time for arrival of 9-12. Daniel called us when they were on there way at 9am! They were here JustinTime! They found the problem super fast and able to resolve the issue without a problem (air bubble in sink pipe) Daniel and his partner were very helpful and concerned if we had any other issues they could take care of while they were here. We purchased the $20/$30 deal, it worked out well, no problem. Very reasonably priced! We will use this company again without question. Thank you guys!
Fati T.
05/03/2013 12:00:00 SA
I had a bad leak under my kitchen sink and Brian fixed it in no time. He's very clean, honest, polite, and professional. I will definitely work with him again and highly recommend him.
Joannah S.
12/12/2016 12:00:00 SA
I scheduled an appointment for Saturday, and was given a time window of 2-4pm. I cleared my schedule for that day to make time for the appointment and was told I'd receive a text or call ~20 minutes before the plumber arrived. Well, 3:55 PM rolled around and still I had not received a text/call. Then just as I was about to call the company, I received a text asking me if I wanted service. I responded yes, wondering why they would need to ask that when I clearly had set up an appointment prior. They then told me they would come the next day (Sunday). Surprised and disappointed, I told them I had been given an appointment for today and had specifically left this day open for the service. They responded, apologizing and saying that I was not on the schedule for today and that they'd only be able to come the next day. Well, as disappointed as I was that I'd wasted time waiting for them that day, I rescheduled for the next morning and specifically asked that they come before 9am because I had plans. They gave me another window of 8-9 am, guaranteeing that someone would make it by then. So the next morning, I got up at 730 to be ready in case they came at 8, and... lo and behold, 9 o'clock rolled around with no text/call/knock.
Thus I gave up waiting for them and let the company know I was not going to continue with their service (or lack thereof). If they were running behind schedule, I would have appreciated at least a text notifying me of that.
All in all, I set up two separate appointments with this company and BOTH times I was left disregarded. Then to top it off, I got a knock at my door by one of their plumbers at 930am saying he was ready. I felt bad telling him I no longer needed his service (because by then I was getting ready to leave), but I feel that the company could have told him that I'd canceled so that he wouldn't have wasted his time coming to my place.
I dont understand why my experience was so disappointing when this company has so many good reviews. Perhaps the reviews are for the actual plumbers, which I have no experience with. Though the plumber with whom I interacted briefly seemed very nice, the person setting up the appointments/schedules could definitely work on some things.
I'll be moving on to another company that is more organized, keeps their word and actually respects their clients' time.
Got a customer for life here.
I found them on Yelp, read the reviews and decided to try them out. For the work they did it was considerably cheaper than one of the chain plumbers. But not just the price, I feel like they were honest with me and I can trust them. That to me is most important. The big company plumbers tend to inflate the truth to get you to spend more, but not here. I would highly recommend Justin to anyone that needs a plumber.
Nikki W.
03/01/2018 12:00:00 SA
ABSOLUTELY THE BEST! I am completely amazed every single time JustinTime comes over. They respond so quickly to my ever-seeming emergencies, are the most pleasant and treat me like a guest in my own house. I will never go anywhere else. And he's a dog lover to boot, so it's always a love sesh every time we need plumbing help. Here he is letting my boy help him out with our water heater, since he's always so nosey with thing eye level to him. The care toward my fur family and my home are always outstanding and pleasant! I will never go anywhere else!
Ryan kicks ass! He got to me literally 15 mins after I put in call. Cleared my drains promptly and was friendly and pleasant. I always use Justin Time and always refer them to friends family and clients
Waqas Q.
06/10/2017 12:00:00 SA
Came the same day to diagnose the problem for free. Even suggested that the problem was minor and didn't require a repair. Truly honest business and excellent customer service. I will definitely use them again.
Alex R.
10/11/2021 12:00:00 SA
Just in Time plumbing came through once again. Trevor and Donald were quick, informative and very professional. Hands down the best plumbing company I've ever dealt with and to be quit honest, probably the best in OC.
Thank you
Karen B.
07/09/2019 12:00:00 SA
I've had this company out several times but this time they failed me. I told the plumber that came out last week that the pipe was sleeved but he snaked it even though you are not to snake a sleeved drain -- it can tear the lining. It is almost as if you have to inquire which plumber will be coming out and his level of experience. He also recommended a camera to look but then said he let someone borrow his camera so had to go back to the office to get another. Come prepared please.
It was my first time working with the company. The plumber, Jesse, was professional and helpful! Not only he fixed the clogged pipes he also shared the tips and advises on how to fix if the problems arise again. Highly recommended.
Matt R.
05/09/2017 12:00:00 SA
Awesome plumbing techniques, I have full confidence that everything that was fixed will stay that way. Justin time plumbing took their time to make sure job was done thoroughly while still getting it done fast!! I couldn't ask for more... i will be using them from now on
Justin is really great showed up on time. Very professional unclog my drain it's really hard to find a plumber that you could trust one that won't rip you off. I have tried a lot of plumbers in the past but this is only one I would use now
Jillian M.
01/05/2015 12:00:00 SA
Great service. Came out and fixed my leak the same day. Very knowledgeable and efficient.
We called a few places but JustinTime Plumbing was the only company that offered us SAME DAY SERVICE! We called on a Sunday too! Dispatch was kind and friendly. Andrew came out and completely solved our plumbing issue! Andrew was quick, through and friendly! Thank you guys! I would definitely recommend JustinTime Plumbing...
Called at 10:00 am on Saturday and Evan was at my house as promised by 2:00. Cleaned up a huge mess in my bathroom that had leaked down stairs. He was great! Did an good job and was fast and very clean. Can't recommend them enough, and the price was totally reasonable. They are professionals!
Amazing, quick service! My boss needed a plumber within the hour, and Justin was here 20minutes of the call. By the next morning we had a brand new toilet. Really nice guy, would highly recommend.
Ronni L.
02/02/2021 12:00:00 SA
I was very impressed and pleased with their service when I needed them to Roto Rooter, meaning Hydro jet, backyard drains that had become root bound. The guys, Israel and Ruben, couldn't have been more professional or nicer, they did a superb job! I could see how hard they were working and the proof really came when two days later the big rains poured down and my drains did a very good job, where before they were sluggish and even muddy. I was thrilled to see that I no longer had issues with these strains. I highly recommend JustinTime and now when I need indoor plumbing repairs, I will certainly call them.
Not only did their expertise impress me but their customer service levels were awesome. My first contact, Elizabeth, was so knowledgeable and helped me understand what process I would need and even texted me pictures. Their price was about the same as everyone else's, Except it was a little lower than one other place I called. I was fine with that. The main thing that I was concerned with was with these drains perform when the big rains came and they absolutely did.
Great job all around, to Israel and Ruben and Elizabeth. I am impressed and will continue to recommend.
Jen R.
07/01/2017 12:00:00 SA
Needed help quick for a corroded pipe under kitchen sink. Got some great fast help (from Josh on a saturday no less) at a reasonable cost. Will recommend and use again! Thank you.
Jesse was very respectful, knowledgeable and prompt. Could not have asked for a better experience helping me with my sink issues. Went above and beyond. Thank you Jesse!
Scott R.
09/10/2014 12:00:00 SA
First off folks...a Plumber is just a Plumber is wrong! Many Plumbers are incompetent and can only do the basic plumbing needs. Not with Justin Time Plumbing! I was looking to establish a long term relationship with a local plumber and the decision was simple to make after a couple of experiences before contacting him. My home was built in '58 and the main drain pipes made from cast iron had a leak that quite frankly had been going on for many, many years. They had to break through our bathroom tile/slab and muck to get at the culprit, the kitchen line had two big holes in it and the shower drain was not installed properly...He got to work within 3 days of initial assessment of issue and had job done within 3 days. He and his team (along with Elizabeth) were professional and just down right good people!! Justin's quote was really fair too. Don't look elsewhere but with Justin Time Plumbing or at the least get them to give you an estimate before you commit, you'll be glad you did. Job well done guys!
Greg G.
08/09/2023 12:00:00 SA
Had a great experience with Justin and his team. My wife and I had a major issue with roots under our home. As Justin and his crew got into the problem they realized the job was bigger than expected but handled it like pros every step of the way.
Highly recommended!
I was very pleased with there service and they where on site when they said they would be. Also Tyler there associate was very friendly and clean.
I would use them again.
Paul S.
03/09/2022 12:00:00 SA
Our kitchen sink was backed up and all the at home remedies didn't work. These guys came out and although they didn't get the clog out the first time, I called and they sent another plumber out the next day and got it fixed for no extra charge. But shot out to Michael! Thanks
Please don't call people at 7:20am. I would've appreciated the call back yesterday when I requested a quote, or just a message today, but the early morning call woke me up on a day I'd planned to catch up on sleep. Unnecessary.
Benjamin M.
08/09/2021 12:00:00 SA
Called at 9AM for a clogged drain, by 9:50 Blake and Richard had arrived and got right to work. Respectful, professional, and with an easy going demeanor. They went above and beyond, taking their time to make sure the job was done right. I highly recommend.
JustinTime's technicians and customer service are EXCELLENT. Blake and Ruben came to our house to fix a leaking sink faucet. They went above and beyond to not only diagnose the problem and fix it in a very quick turnaround, but to also educate me on the effects of hard water in our area on our pipes and suggestions to minimize hard water effects in the future. I highly recommend their services for any plumbing needs.
Based on the high Yelp ratings I gave them a call and scheduled them to come unclog our shower drain. They quoted me $125 to snake the one drain. Told me they would arrive this afternoon between 1-4PM and that they would call 30 minutes prior. They did call and arrive 15 minutes later. Two young men, very pleasant, well mannered, put on booties before entering our home. They snaked the drain, stayed to be sure all was draining and wrapped it up. Not up selling. Very professional and courteous.
I highly recommend them.
Chadnie C.
01/06/2018 12:00:00 SA
New Years Eve... party with 10 people and my kitchen sink clogs!!! I texted 4 plumbers and Justin was the ONLY person that texted me back right away and was at our house at 8 am New Years Day! Keeping this number!
JustinTime Plumbing remodeled my master bathroom a year ago. Enjoying the beautiful work they did on the bathroom. Thank you for the prompt and professional service. I would highly recommend them for your next remodel or plumbing need. Carthel
M E.
03/07/2021 12:00:00 SA
Highly recommend! We used them for some plumbing issues at our office, they were prompt, knowledgeable, and didn't try to sell us on anything we didn't need. They did a quick and clean repair and install for us. Everything is working great and the price was more than fair.
Devin D.
10/02/2016 12:00:00 SA
What an exceptional experience! We needed a plumber and first called roto-rooter (of course)... After 3 hours of waiting, I decided to look on YELP and should have done that in the first place. I called JustinTime and they sent someone within 30 minutes. Andrew arrived and from the start to finish, he was nothing but professional, knowledgeable and was so great to work with! Not to mention, the prices were FANTASTIC! He was quick and efficient.
I would highly recommend this company. They will not let you down.
Monica I.
08/03/2021 12:00:00 SA
After our first plumber fell through, Ryan and Brian from Justin Time arrived ASAP and on-time! Our house is very old, full of perilous piping.. clogs everywhere, odd angles; both pros immediately got around any issues and got us flowing again. 10/10 (or 5/5 I guess ) will use again.
Just had them out to my property yesterday to take a look at a leaking garbage disposal. Called in the morning and made an appointment for someone to come late that afternoon. The technician showed up on time, found that the disposal unit was rusted out and needed to be replaced. The price was fair and the work was done quickly. Overall, a headache free and very professional experience. Would definitely recommend!
Michelle M.
04/06/2021 12:00:00 SA
Will did an excellent job replacing shower fixtures. He is on time, fast, careful & competent.
Jenny B.
09/04/2021 12:00:00 SA
Wow! I rarely ever write reviews on Yelp but I had to today since I had such a great experience! I was having a rough month where I found out that my contractor was messing up on my bathroom remodel by trying to do the plumbing himself so he could make more money rather than using a licensed plumber. I ended up firing the contractor but the contractor had made so many mistakes on the plumbing and it was a huge mess!
The contractor messed up the drains pipes and connected the hot water pipe in my foundation to my upstairs cold water pipe and vice versa. There were other problems too! When I tried to get new estimates to finish the bathroom remodel with new contractors, we were stuck. The new contractors weren't sure how to estimate the cost of the plumbing repair since the plumbing was a mess. I found Justin Time Plumbing on Yelp. I was immediately able to get a hold of the office by texting and setup a time for someone to come by the next morning to give me an estimate to fix the errors that my contractor made. Blake and Brian came out for the estimate. I appreciated their time and attention to detail. They spent nearly an hour figuring out what needed to be repaired and checked our upstairs and downstairs plumbing that had been impacted. They wrote up the estimate and told me that someone could make the repairs in 2 days. The cost of the repairs were really reasonably priced and I scheduled the repair.
Blake came out to fix the issues with Trevor and they were great! They were meticulous in fixing all the plumbing mistakes my contractor made. I really appreciated how candid and transparent they were in telling me the mistakes that had been made by the contractor since I'm trying to get some of my money back from the contractor. I attached before and after pictures that show the mess of the plumbing from my contractor and how great it turned out with Blake's help. The bulk of the work was done in one day. Also, the the guys that poured the foundation were so fast and great about keeping the workspace clean, which I appreciated. Thank you so much!! Seriously, Justin Time Plumbing was a lifesaver for my family and I will definitely use them again in the future! I'm so glad they could fit us in so quickly into their schedule as well!
Steve P.
08/12/2022 12:00:00 SA
I called Justintime plumbing last night after hours for a leaky kitchen sink, Left a message with dispatch for morning service call. Our Tech Michael called before arriving to let me know he was on the way, When he showed up he was very professional and courteous. He explained everything, provided a detailed quote. the repair was fast and looks great!
Derrick L.
04/12/2018 12:00:00 SA
Great service. Came out after 9PM for an emergency pipe fix in about an hour after I called.
Ryan G.
08/03/2020 12:00:00 SA
I called on Justin Time plumbing a few weeks ago for a pipe replacement and was very happy with their professionalism and work. I didn't hesitate to call them again for a water softener install that required a couple of 6 foot runs in and out of the garage and behind the water heater. Israel and James were friendly, very professional, routed the lines exactly where I had asked, and did a great job!! Would definitely call them again!!
The Tech Mike, did a outstanding job and was very knowledgeable and professional. I would recommend this company to all my friends.
Jessica W.
12/01/2014 12:00:00 SA
We had an issue over the weekend with office plumbing. Called on Sunday afternoon they were there a couple hours later. It was too dark and rainy to fix that evening so they said they would be back out on Monday. They showed up early to their appointment which was great. Bryan and his associate were beyond courteous, friendly, knowldegable and professional, just to name a few. Bryan was very helpful in explaining exactly what they were doing and even suggesting different fixes for the problem. The cost seemed very fair and the job was done quickly and efficiently. There was no upselling or bs. I am very grateful that I checked yelp and saw how great this place is. They really lived up to their 5 star status.
Dana K.
08/01/2017 12:00:00 SA
Had these guys come out to my house twice in the last month. Once for a water leak quick fix and once for a more detailed estimate regarding a new gas line. The staff is very nice, professional, and honest. Both times they went above and beyond.
Special shout out to Andrew who fixed a leak and offered some great advice on what to do next in the shower. BIG shout out to Brock to went way above and beyond doing an estimate and really helped me make the right choice based on my budget. Both dudes deserve a raise as their customer service and attitude is on point -- As a small business owner myself, it's hard to find good people like this and they should be rewarded.
Received great service from Sarah & Technician: Spencer. Sarah was able to send Spencer to our office within the hour. Spencer was very knowledgeable and professional. He was able to solve our problem in a very reasonable time with very reasonable pricing, saved us from spending thousands of dollars with another company. We will definitely call them again for any future problems.
I used JustinTime Plumbing for the first time for an emergency repair. Top-notch service all around. They were timely, professional, up-front with their fee structure, and did great work. No question they will be my first call for other plumbing needs.
Janelle H.
12/10/2018 12:00:00 SA
Just had the BEST experience with Justin!
He came right over late on a Monday night after I called a few others to be told they couldn't make it till the next day. He was my angel tonight.. there is no way we could have made it without a shower, toilet and the kitchen sink!! SO professional, quick and honest! I HIGHLY recommend Justin!
I needed the inside of my toilet replaced and they did a great job at a reasonable price. Jessie was the plumber I used.
I was filing away a few papers and came across the invoice for some work Just In Time did for me in November '21. I remembered that I was going to leave them a review, but never got around to it.
Anyway, this was probably the third time I've had them do work for me. They're always punctual, professional, and friendly. This time, Trevor fixed a clogged pipe (turns out roots had invaded the pipe). It was a lot of work as it involved pulling the toilet out. He took the time to explain the various options and gave me an estimate for hydrojet service with camera inspection, which we'll probably end up using in the future.
So far three out of three great experiences with this company!
Simon P.
09/03/2020 12:00:00 SA
Requested service to fix a leak in my bathtub. He quoted me $125 an hour. Nice guy. Then he saw it would require more work, so he said $650. Then he brought his partner who noticed a leak from the toilet, quoted me $150 which was discounted. Totaling $800. Job finished in 3 hours.
What happened to the $125 an hour?
In my opinion, overpriced!
Would I request this company again? No.
Nice guys, they fixed the job. Just not a fan of the price. Not to mention they left the tub faucet crooked. I'm fine with it, maybe a little discount for that would've been nice.
I am disappointed with Justin Time Plumbing. I scheduled an appt. to repair a bathtub faucet. The plumbers said it needed a cartridge, but they could not find one. I called the manufacturer and they sent me one free. I scheduled a second appt. Another plumber was sent out. He was unsuccessful installing it after nearly an hour. I suggested that he read the instructions. He is insisted it was an invoice and I showed him it was not. After talking to the manufacturer, there is a water shutoff behind the face plate, per the instructions. I spoke to Justin hoping he would send out another plumber to complete the cartridge installation. He insulted our high end faucet and would not send out another plumber. And he was rude to me. I have a refund coming and now must locate another plumber. And I wasted several hours over two days!
Had an emergency plumbing with the bathtub after a long day at work I wanted a nice hot bath come to find that the tub is clogged. After 5 your luck of finding a plumber to come within an hour is IMPOSSIBLE, not JustinTime Plumbing. Justin informed me he would be able to be out to my house with in a hour, showed up within 30 minutes!!! Very professional and careful and clean while working. Justin was able to fix my tub within 30 minutes. Yes, it's a little bit more pricey to have an emergency call but it's worth it especially knowing you can shower after a long day. I would recommend JustinTime plumbing for future references!!
Leah S.
10/10/2022 12:00:00 SA
We have used Just In Time on a couple of different occasions now. I called this morning and was able to get someone out within a few hours. Our technician, Tyler, was really helpful and friendly and explained everything to us! He was professional and speedy. Our problem has been resolved, and we are very happy customers! Thank you guys.
Sonic M.
11/11/2015 12:00:00 SA
Called them based upon Yelp reviews. They showed up 2 hours late, brought their equipment through the house even though I asked them to use the side gate, left everything a mess and dirty that they touched or used, and created a leak in a copper line in the process of using a wrench on a nearby pipe. Additionally, tried to upsell me on work other professionals told me was highly unnecessary. Could it have been they were just having a bad day? Sure. But what you do with a bad day separates the riff raff from the pros.
Michele D.
10/02/2015 12:00:00 SA
I had a good experience at first. My main line has a problem with tree roots and Evan and Zack arrived to clear it. They were professional and courteous, and was able to clear the drain. Two days later I called to get them back out because my tub started to back up a bit. The woman who answers the phone is condescending and told me that they don't warranty tree root service especially since we did not pay extra for the video. That tells me that they don't care about their customers. I had another plumber out last year who cleared it and said they would come back if we still had problems, and we haven't had one in a year!. I sure wish I could remember their name or I would have called them back.
Thank you Evan and Phil! If anybody out there needs a plumbing and leak detection company, this is it! I called this morning with a couple of problems, one of which ended up being more serious than I imagined, and they came out within a short period of time, arrived, introduced themselves, talked to me about everything they were doing, did a lot of hard work, and cleaned up before they left. Thanks for being so conscientious Evan!!! You all are on my permanent call list for plumbing. THANK YOU!!!
It's never fun to have plumbing issues but when I do JustinTime is my go-to place. These guys really helped me out when I had a bunch of plumbing problems at both my home & business all within a couple months time. Plumbing costs can add up fast, but these guys are more than fair with pricing. Plus they're courteous & clean. Bonus! JustinTime is officially in my cell phone contacts, no need to call anyone else.
Excellent service! Jesse was on time, professional and informative. He took the time to explain the procedure and educate me on how to prevent it in the future. He was polite and knowledgeable. Highly recommend you ask for him when you call for service.
Michael Sanberg was fabulous! we have had some bad experiences with other plumbers but not Justin Time. Michael explained what every step was and got it down quickly, very polite and efficient
I'm not thrilled. The guys that came were nice, and professional, but they created a bigger problem in the long term and we had to hire a different problem to fix it, after having them come to the house twice. This was not my previous experience with them, but it seems like their quality of work is backsliding.
Initially they installed a new wax ring for us, but afterward the toilet was loose and wobbling around, and they hadn't bothered to seal the bottom. We contacted them and they attempted to bot the toilet down further, and caulked it.
Almost immediately (within a few days) we noticed the toilet was still wobbling and the caulking was already cracking. At this point we contacted another plumber, and they came out and we watched as he showed us the bolt just spun, and showed us where they had broken the flange. This was really disappointing to see that they had created damage, and then ignored it.
I don't know that I would ever use them, or recommend them again. The other plumber was very nice and charged us a very reasonable rate to fix it.
Jesse is the best. Kind, polite, efficient and helpful.
If I could give this place more stars, I would!!! I found them on yelp and Best Decision Ever made in the plumbing world!!! They were extremely friendly, knowledgable and very speedy!! Very very happy to have landed such a wonderful company, very credible, you can tell they know what they're doing and they handle business for a very reasonable price!!! I was nervous at first and not sure what to expect, but they make it a smooth process. It's hard to find good honest companies nowadays, very impressed to say the least!!!!! Now we won't hesitate if we ever need someone, and You shouldn't hesitate on choosing! This is one really satisfied customer!
Had sudden emergency with all house drains backed up at once. Quick service and caught another external problem with water softener being plumbed wrong into main(which he needed to open to fix our problem)..yikes, good catch and save for us. Justin was super nice and helpful.
Amin E.
07/08/2011 12:00:00 SA
JustinTime was just in time to fix a gas leak!
Our family had recently been noticing a strong natural gas odor coming from our in-closet furnace. I figured the best thing to do was to call the folks who should know this stuff better than anyone (the Gas Company). They sent a service technician to our home who identified a faulty valve and sealed up the leak on the spot. Wow that was pretty easy, or so we thought, because the next day the gas odor was still present. Satisfaction quickly turned to frustration after having to call the Gas Company for a second time. This time around the technician could not locate the source of the leak but his fancy thousand dollar detecting machine led him to believe the leak was from the pipe coming underneath the foundation into the furnace. Since he couldn't make the fix, he was forced to turn off all our gas until we hired someone to fix the leak.
The frustration quickly turned to panic as I imagine the many thousands of dollars having to be spent ripping up the slab foundation and installing new pipe--not to mention having to go without access to hot water and the stove. So after several days of eating microwave meals and taking cold showers I was forced to call a professional. I did not know anyone qualified for this type of work off the top of my head so I turned to good old Yelp (it works for restaurant reviews; hope it's the same for handyman service). I plugged in some keywords based on my problem and found a few local plumbers and handymen to filter through. I went with JustinTime since he had a review about fixing a gas leak and his schedule was very accommodating.
Monday morning Justin and his assistant arrived to inspect the situation. Throughout the process he was very polite and even went out of his way to lay a roll of cloth on the floor to step on. After a few minutes he discovered a faulty elbow pipe fitting into the furnace. He went ahead and suggested to replace the elbow and install a new valve as well--which he did thoroughly well despite the tight space in the furnace closet. I could tell that he wasn't in the business of trying to exploit the situation and he just charged me for the parts and the minimum labor charge.
So could the Gas Company have gotten it all wrong? Was there really no leak coming from the slab, just a faulty elbow? I called the Gas Company again to verify the leak was gone so that I could get the gas turned back on. Low and behold, they confirmed that the leak was gone! Weeks went by and the lingering gas odor disappeared for good. Wow!
As disappointed as I was with the Gas Company's service I was thoroughly pleased to have met Justin in the process. He is polite, professional, honest and strictly focused/committed on solving your problem without any fluff. I highly recommend his service and would call him again for future needs.
Thanks Justin!
Here's a message for the owner of just in time plumbing service
My neighbor and I share one structure we just
Experience an unfortunate pipe burst below his kitchen (in the wall) must've gone on for days basically destroying my entire garage a big mess
In gratitude, I wanted to take the time to send Out some positive feedback for your Skilled, Brock.
We both are very impressed ! Brock seems to be very well equipped to handle efficiently our situation and shared knowledge as he was working on other things going above and beyond all doing it within record time super impressive!!!
I'm retired but I had 79 employees in my food manufacturing Business, we celebrated our employees and we had a type running ship because we celebrated the people that were making things happen
I was able to retire at 50 years
I greatly appreciate people that make it happen like Brock who make such a difference , so valuable!
Good for you recognizing talent anyway I just wanted to send some love your way
I hope you have much success in your business sending out people like that to give truly a fair Exchange that's what it boils down to right ?
Integrity, well trained efficient solutions at a very reasonable price you just recognize it and that's why I'm taking my time right now to say thanks so much God
found the problem in record time(maybe the jury still lol ) I feel like everything's good now we don't have to worry about more water damage
Brock checked for more leaks I think we're good)
The reason why I'm going out of my way contacting you regarding Brock
Is he was very professional no waste of time no guessing you can tell he knows what he is doing, no nonsense! I did ask him a few questions (as he was working$ he was happy to share his experience and knowledge but you should know
he didn't slow down at all !!
he even shared that our water pressure to be super high causing something like this to breach the pipes maybe overtime I don't know exactly his words , made sense
Bottom line he's efficient and courteous he went out of his way what a great guy you have there I'm definitely gonna call you guys to come fix my other plumbing issues (soon) They are existing.
I really had a good experience
he took care of things really grateful just thought you should know the people representing you at least Brock is doing a great job reflecting confidence in your business!
Merry Christmas and I'll be in touch after the holidays to get my other issues handled!
God bless us all!
Kali S.
09/05/2022 12:00:00 SA
I'm a contractor and had a water heater at a clients house on the fritz. I mostly do carpentry, so I wasn't about to waste my time trying to fiddle around with this thing to try and get it to work. Crappy thing is that it was a holiday so a lot of people were closed or not answering the phone. But Justin Time Plumbing sent out Jesse within two hours and he was awesome. He got right to work, kept everything clean, and stayed out of my way so that I could keep working. He also didn't get the client's hopes up that it would work again, (because it was a old water heater), but quickly did a repair to the thermocoupler. To the clients pleasure, (and mine), Jesse was able to get it working again. The pilot light is on, the water heater started working again, and I got to keep my client happy.
Used them for the second time. First time was back in December to replace a sink faucet and today to snake some drains.
Jesse today was early and efficient. Would not hesitate to call again.
Otto B.
12/12/2022 12:00:00 SA
Bathroom sink clogged and I tried all the usual tricks myself (draino, snaking) but no avail. Michael came out and had the problem sorted in less than an hour. Clean & effective, recommend!
Mike helped to replace my water heater and was super thorough and easy to work with!!
Kate C.
04/01/2013 12:00:00 SA
Bryan and Marc arrived in less than 30 minutes after I called for service. They easily fixed a clog in my kitchen drain and then came back later and removed a toilet and installed a new one from their supply house. It was a completely seamless process and not a mess was made. They have a customer for life.
Les V.
06/09/2021 12:00:00 SA
They were quick, courteous, and completed the work on time and as estimated. They were not the cheapest service, but it was worth it for the speed and politeness of the serviceman.
Just got our water heater replaced by James and Daniel. These guys were quick, nice, and did a great job. Waters working great now, thank you guys!
Both the technician and the scheduler were incredibly friendly and accommodating. Brock came in and had the issue resolved swiftly. (Clogged sink/toilet)
Slightly higher priced than I had hoped. But still completely reasonable for the level of service and a same day weekend appointment.
Would absolutely do business with them again in the future.
Cheers y'all
Rachel W.
09/05/2015 12:00:00 SA
I just called with a toilet issue of constant flushing and the man was so incredibly nice, he allowed me to send him photos and he guided me through fixing it on the phone. At no charge!!! Now, no problem! This took place on a Saturday evening!!! How nice is that! Thanks again!!!!!
Quick response, easy scheduling, good pricing and, most importantly, excellent work. Ryan from JustinTime Plumbing replaced hardware in a toilet tank and installed a new kitchen faucet. The job was not without a couple of challenges - finding the water shut off valve in my complex and sourcing a new faucet. He was patient, professional, clean and did a fantastic job.
I called just in time to install a new tub. There prices were competitive with others so I gave them a shot based on yelp reviews. They are great to work with, friendly, patient ( my first tub was cracked so they waited for another for awhile), and do nice work. I highly recommend them and will use them again in the future.
Brady H.
11/12/2015 12:00:00 SA
If i could give more than 5 stars I would. I called over the weekend with a clogged toilet and I was having a party a few hours later so I was in desperate need. The girl who was working was very polite and professional and was able to get someone out the same day! They even called 30 minutes prior to them showing up. The plumber they sent showed up and shook my hand , put on his booties , and laid down the justintime plumbing mat!! He fixed the problem in no time. He didn't try to upsale me on anything else. I am happy to say I found my new plumber, and I can't wait to refer them to friends ad family! Thanks again!
Christine V.
12/11/2019 12:00:00 SA
We have used Justin Time Plumbing in the past and I was remiss not to write a great review. Bryan came out to help us today to identify a problem and he was efficient, courteous and honest. Gave me solid advice and even fixed an unrelated problem for a very fair price. 5 stars for Justin Time Plumbing! Qualified, local company that does great work.
I received a notice from Santa Ana Utility Services that I might have a plumbing leak. I checked out Yelp and due to the positive reviews, decided on Justin Time Plumbing. I called them this morning and Alfonso and Daniel were here before 10am. They quickly located the leak under a walkway - due to a shoddy job by the previous owner. They gave me a quote and decided they could fix the leak today. They were professional, friendly, competent, and left the property spotless. Alfonso even added a turn-off valve to the line in case I discovered future problems. They kept me posted on their progress and were finished before 3pm. I can highly recommend their service. It was a pleasure to deal with them.
Alfonzo is the man! Turned an unfortunate situation into a pleasant experience. He was patient and took the time to educate me on everything that he was doing. I highly recommend requesting him to be your technician. Thanks again!
Wendy T.
06/08/2017 12:00:00 SA
There was an issue with the on/off knob in our yard. I couldn't turn off the water. After multiple attempts, the knob broke off due to corrosion. We had to shut off the water and it was horrible!
So, I got online and looked up plumbing. I remember seeing their truck parked on the corner of 17th/Newport in Costa Mesa. So, I called them up and scheduled a request with the nice lady over the phone. To my surprise, Andrew showed up within one hour. I really thought my day would have been spent waiting around. He was very helpful and did an outstanding job. Andrew was professional and polite too.
Thank you guys.
Cody C.
05/07/2022 12:00:00 SA
Great service! Used for years. Jesse was great and responsive. I would definitely recommend
I had a plumbing emergency, and you wouldn't believe how quick these guys got here to help us out. Bryan and Blake came the first day to handle the situation, and we came up with a solution to solve our plumbing issue moving forward.
Then the next morning they showed up, exactly the time they said would- so important, and fixed the problem. Communicated with us each step of the way. Found our new forever plumbers!
I called and left a message on a late Sunday night- got a text right back and they maintained thorough communication with me all the way through Monday afternoon, even to letting me know the minute the plumbers were on their way. Evan and Zack showed up right on time and were professional, cordial, honest and efficient. The re-caulking and re-mounting of our shower faucet plate was so quick; I felt bad about all the fuss but they never once treated me or the job with disregard just because it was a simple one, and they were also straightforward in future recommendations to pass on to my landlord for a more permanent fix to our issue. At any rate, I certainly wouldn't have been confident of attempting anything myself, and I'm just glad to be rid of the anxiety at the thought of water creeping into the walls from a giant gap. They also gave a Yelp discount which I appreciated. Thank you Justintime, Evan and Zack for your great service!
We were able to schedule someone out same day. The bathroom sink cold water valve was not working. Jesse was able to fix the sink setup.
Jesse was polite and helpful. We are very happy with his work.
Bob E.
05/06/2017 12:00:00 SA
These guys gave us same day response for our water leak. They were early for their appointment, very nice, efficient, informational, careful in their work, clean, and very fare in their pricing. I appreciated the experience. We will use them again.
Erik did a phenomenal job on my clogged kitchen drain. JustinTime Plumbing is now going to be my first call for any plumbing related issues!
Five stars are truly not enough. I sent a request for a quote through Yelp at 10pm on a Tuesday night. Less than 12 hours later, the job was complete. I got a response at 7am with a quote and available appointment windows. I loved this part of the process. Getting a quote was straightforward, they didn't have to send someone out to look at first before I could get an estimate of cost. It was easy and quick to get the quote and appointment windows.
I scheduled an appointment at 8am for the 8-10am window, and Erik showed up shortly after.
From the moment I opened the door, he was respectful and courteous, and was wearing a mask. Without being asked, he put shoe covers on before stepping into the house. I explained the issue to Erik and he took a look and knew exactly what to do - snake the drain.
Throughout the process, he paid close attention to cleanliness, making sure to lay down a large cloth to cover his working area, and laid towels under the sink to catch any water. He explained to me everything he was doing and made sure I felt comfortable with the work being done.
Being a curious person, I stood by and observed. He answered all my questions and was a great conversationalist - something I could appreciate given the COVID environment and the limited social interactions we've all been having right now.
In any case, he snaked the drain, explaining the process the entire way, and was able to pull up a little wet wipe sort of thing that we believed to be the culprit. He put the drain back together and ran the water to test it. Everything looked great!
He made sure to clean up the entire working area and made sure I was satisfied with the work before even preparing the work order/receipt to pay.
One particular detail that I appreciated was the description of the work performed on the work order. Some places will just write snake drain or some other one-line description of the work to be done. But Erik took the time to write down what the problem was, what the solution was, and the end result.
The price I paid was exactly what I quoted and I used the Yelp offer on the page here. My sink works flawlessly now and I'm so happy to have had this resolved next day.
I can't say enough positive things about JustinTime Plumbing and Erik's work. Thank you so much! Obviously I hope I don't have any more plumbing issues, but in the unfortunate event I do, it won't be so bad because I can turn to a company I trust to do a perfect job.
Micheal was great! Honest and friendly! Took
care of the issue promptly. Thank you so much!
Mark B.
11/11/2020 12:00:00 SA
About four months ago Justin Time Plumbing installed my new kitchen faucett. They did a great job and were there on time and very professional. The faucett came loose so I called Justin Time Plumbing to see if they could tighten it back up. They gave me a three hour window when they would arrive. Justin, the owner , showed up within the first hour after I called, He fixed the problem within ten minutes. As it was over the 90 day period, I was expecting Justin to charge me for this service call, but he refused to except payment. That showed me what exceptioanl company Justin Time Plumbing is. I highly recommend them to anyone needing a reliable an honest plumbing company.
Awesome service..just had my toilet fixed on a Sunday without outrageous labor prices...friendly staff and quick response time..will call them again if future work unfortunately comes up
Darrin K.
05/11/2021 12:00:00 SA
I have used these guys multiple times, always do what they say and show up on time. Blake showed up wearing a mask and was super professional. Use this company with confidence.
These guys are awesome! Woke up to a houseful of guests and a clogged sewer main. Jack was out here in an hour and had us back up and draining in no time after clearing some roots from a section of old clay pipe. Next step is camera and sleeping but we can wait til after the holidays now. Thanks team!
Ryan came and unclogged the drain like a pro. He's been over for the same drain so many times he recommended ways for us to keep it from happening so frequently. Great service.
Ryan came in and fix our problem that have been happening in the last 1 or 2 months. And he is very nice and fix the problem. I can see that he is a hard working worker. Thank you for helping us
Kami R.
05/05/2012 12:00:00 SA
Awesome, quick, professional. What more could you ask for. I called at 5:30 p.m. and got an appointment for the next day at 11:00. Great job, will use them again. Bryan did a great job!
I own a dental office and our water line completely shut off due to an accident with the back flow device. I called JustinTime plumbing and Alfonzo showed up for the job. Excellent and professional service. This job was extremely tough considering he had to cut the pipe and parts to get my water back up. Thankfully he was able to do it and because of him, we are back in business. Best plumbing service around!
Brittany T.
12/01/2017 12:00:00 SA
I didn't even use your service but I really appreciated your vans license plate. And I appreciate that you were smart enough to think of it
Ryan S.
09/11/2012 12:00:00 SA
I choose Justintime plumbing due to all the great reviews on yelp. I can say that all the five star reviews are true! Justin is up front and keeps you in formed about the job in question. Also his pricing is fair and flexible. These guys are great to work with and do great work. I would recommend them to anyone and will be calling them in the future for any plumbing needs.
JustinTime Plumbing is great to work with. Brian was courteous, professional and did a great job. Very appreciative of him and JustinTime. Thank you.
While it is rarely a pleasure to have to call a plumber, I can say that Justin and Brian were a pleasure to do business with.
My wife and I woke up this morning to a flooded kitchen and living room. Not knowing who to contact, I turned to Yelp. After a few minutes I came across JustinTime. Based on previous favorable reviews I took a chance and called him. ~40 mins later Justin and Brian arrived, were very presentable, and easy to communicate with. They reacted quickly, located the issue (a clogged drain pipe 10-15 feet from the sink), and solved the problem. While the work was being done Justin grabbed his shop vac and a mop to help me with the standing water. I had no expectation they would help with this. That's just great service. He knew he had the time to help while the other guy was working with the plumbing so he did. They both helped turn a bad situation as good as it could be under the circumstances. His pricing was very reasonable as well. I expected to be gouged and instead paid what I think was a better than fair price for the timliness and quality of service.
Justin imparted a golden rule on me that I will now heed: do not run your dishwasher while you sleep. A clogged drain can ruin your next morning. In addition he gave me some good tips for how to thoroughly dry out the damp areas.
I will not hesitate to recommend JustinTime to anyone I know in the future.
I want to take the time and thank Justin Time plumbing for coming out to our location today and fixing our back up problem great customer service and totally professional from start to finish I highly recommend this company!
Michael and some others have been great! I've had other plumbers out with them that aren't and seem very new and inexperienced. Michael gets 5 stars
Michael S.
01/06/2022 12:00:00 SA
Very quick response time! Cristian was very friendly and did a wonderful job! He took the time to explain what the issue was and how he had fixed it! Wonderful service!
We had them come over for in short a backed up drain. They did a quick, but thorough check. Quick, informative, and friendly. They showed up right on time and did an overall great job. Will definitely use again if we have any more plumbing issues.
The work appears fine, the city approved it and all. The cost was over 50% too high for me, at least, when talking to other plumbers. One asked me how much I was charged and they responded, well , that would be on the high end; that was his way of saying ouch. I have a hard time saying A-OK, so I'm going with I've had better.
I called JUSTINTIME Plumbing to see about changing some of my cast iron pipes.
Blake came to my house and did a very thorough inspection of my concerns. He pointed out some things that definitely needed to be fixed and did one yesterday . He gave me the estimate I requested. Today Blake returned with Andrew to do a bigger job and then i added on one more plumbing job which they also accommodated.
Blake and Andrew worked professionally, competently and checked over all their work and cleaned up completely after they were done. They needed a piece they could not get near by and two more people came - Donald and one other excellent person. They all chipped in to help and worked together.
Also when calling the office I appreciated a live, helpful person answering the phone and scheduling my appointments.
I was very pleased with the service, explanations and the entire process.
I will definitely use them again and give them my highest recommendation.
This is an updated review. Justintime plumbing came out and once again did a wonderful job. My 2 y/o decided to flush something down the toilet so I called Justintime to come and fix the problem. Not only did Justintime stay until the job was done but they did everything possible to get the object out of the toilet. Unfortunately I had to buy another toilet bowl and again they stayed and made sure everything was perfect. This was the 4th time I used his services and obviously as one can see he is not a one time plumber to use. The company is very honest and they have a client for life.
Selected Justin Time Plumbing from the good yelp reviews. Previously I purchased two bathroom sink faucet and drain pop up assemblies. Price quoted for installation was very competitive with three other estimates. Two plumbers arrived 5 minutes early and were ready to work. Showed them both sinks and asked if the estimates by Justin were still good. It was. Good start. Each worked on separate sink installations. Bryan finished first and when asked, he tightened one of our other sink faucets with no additional charge. Both sinks were completed in a little more than two hours later. Everything looked good. Only additional cost was for the four new hoses (hot and cold per sink) which was fine with me.
I waited one week before writing a review on yelp but checked one last time for any leaks.
Unfortunately one of the sinks had a few drops of water on the drain pipe. Found the leak was actually coming from a poor seal between the sink basin and the faucet and one of the handles. This only leaked when I spilled water out of the basin over the faucet and handle when I washed my sandals in the sink.
Called Justin and we arranged a day and time around my schedule for someone to come and check it out and fix it.
Bryan came to look over the problem. He duplicated the leak as I described and set about fixing the seals around the faucet and both handles. We drenched the faucet and handles and no leaking occurred. It's been another week since the fix and everything is still working very well. Everything is dry under both sinks. I'm very happy with Just In Time Plumbing and will use them again. Thank you Bryan for doing very good work with a great attitude.
- Roger
Overall a positive experience with Justin Time. Our 10 year old water heater died over the weekend and after my futile attempt at trying to fix it myself, I had to call in the experts because I was about to face a rebellion from the 4 females in my house due to not having hot water for a couple of days. Initially, I had just wanted the burner assembly replaced but Elizabeth at Justin Time successfully convinced me to replace the whole unit because the water heater was already 10 years old and it wasn't a guarantee that a new burner would fix the issue. She provided me a fair price for a new water heater including installation and disposal of the old unit, and best of all they were able to accommodate me on the same day. The guys came out to install the new unit and they were clean and efficient. One of the guys was a little ornery but he and his partner got the job done. Hope I won't have to deal with the water heater for another 10 years!
James C.
05/10/2015 12:00:00 SA
Kudos to you Justin. Cruised out himself Tuesday (Sunday was Mother's Day and I couldn't do Monday - had the work done Saturday) and fixed a small problem we were having with the airgap and swapped it out with a new one at no charge. Thanks for taking you and your company's reputation so seriously. We will definitely be using JustinTime again (hopefully not anytime soon) and we will definitely recommend them to our friends and family.
I reached out on Yelp for a quote for a bathroom drain that we have had trouble with on and off for over a year. I received a quote back within minutes and the (2) techs were here within 15 minutes - it was amazing! The guys were very professional, courteous and efficient. They had the drained cleaned in less than 30 minutes and it has now been a few months and still no recurring issues. I Don't know why I didn't call them sooner and I will definitely be reaching out again for any future plumbing problems.
Thank you!
Justintime Plumbing is the BEST go to plumbing company in all of the OC! We had a huge backup and needed emergency services. Evan was our plumber. He was friendly, organized and knew what he was doing and might I add, very professional ! Since it was after hours, I thought they'd charge an arm and a leg, but thankfully Liz was soooo understanding and helpful, that tthey gave us an amazing and affordable price. This company gets the job done efficiently and Im totally recommending them to all my friends and family. Thanks again !!
I needed my kitchen sink snaked and had another come out and they couldn't clear it so I called Justin time plumbing and I got Daniel who was polite, courteous, knowledgeable and got the job done quick. Very happy with the service provided
JustinTime showed up within an hour! The took care of a unique problem dealing with a non-standard sink plunger. It had to be special ordered and they took care of everything at a very reasonable price. Everyone they sent over conducted themselves is a very professional and friendly manner. Will defiantly put JustinTime Plumbing on the top of my vendor list! You will not be disappointed with their service and pricing.
Jon A.
08/02/2022 12:00:00 SA
Tyler professionally dominated my sink clog with ease. Can't wait to have him back over next time I need the pipes cleaned.
Great Service! Every time I had a problem with my plumbing at my work they always came within 24 hours and got the job done fast! All the staff is polite and very knowledgeable. I happy very pleased with this company!
Many thanks to Brock for reconnecting our kitchen sink and garbage disposal unit. He was professional, good-natured, and did quality work. Will recommend him and JustinTime to family and friends.
My family & I have used Justin Time Plumbing 3 times in the past. The most recent work we had done was the most extensive. Blake & Vallon we're thorough in their evaluation & helped us understand both the problem & plan. They did a great job on our bathroom and we're so thoughtful in cleaning up after the job was done. We would definitely use their services again!
This guy is AWESOME! super cool and professional. Came in and had my stuff handled pronto at a super fair price. He was there within 10 minutes of me calling. I will definitely use him for any plumbing needs in the future and HIGHLY recommend him to anybody out there. Thanks Justin!
Joey H.
01/06/2023 12:00:00 SA
Amazing service from Michael. Very knowledgeable and friendly. He quickly solved our water heater issue and got our hot water running again. Thank you!
Showed up on time, and fixed our clogged kitchen since quickly and without any issues
These guys are the best. Had a late evening water heater emergency and while other places were closed, Justin answered right away and sent Brock to save the day within an hour. Brock was knowledgeable, friendly and got the job done. Thanks guys!
I was so pleased with my service from Michael today. He arrived right on time and was extremely polite and helpful. I had a pretty difficult faucet install for him to do and he really spent the time and effort to make sure it was all installed properly so that it will last without problems. I highly recommend JustinTime Plumbing and especially recommend Michael.
Just had these guys over for a number of repairs. My valves and kitchen faucet were old and corroded. As they were working they kept finding things wrong because the plumbing was so old which made me worry because I thought the price would increase to some extreme amount. To my pleasant surprise it didn't. They were very professional and took time to explain what was going on. I've found a good reliable and fairly priced plumber!!!!
Minh L.
02/12/2013 12:00:00 SA
Before working with Justin and his guys, I've never called the same plumber twice. But I am sure I will be calling them for any problems in the future.
I initially had them come out to diagnose some backed up drains in the downstairs bathrooms. They quickly diagnosed the problem via a video snake and found major root intrusion in my sewage line. After some major surgery to remove the roots and some followup visits, problem solved.
A week later, my rental property had the water heater go - and they came to replace the same day.
Overall they were very prompt and professional. Would highly recommend them. Justin even went through the efforts of obtaining YELP inspired license plates for his work vans, and as he stated - he wants to be #1 on Yelp.
Amy E.
08/03/2013 12:00:00 SA
I have been doing lost of home improvement lately and one item on my list was changing out the toilets woo hoo! I called Justin and he sent over the fabulous Bryan and in zero time my new throne was up and running. I have never been disappointed by there service. They do what they say and say what they do. This company is dependable and consistent. The price is always great.
I had a wonderful experience with Tyler today. My toilet had a little water around the base and was making a hissing sound so I called assuming I just needed a toilet seal repair. Tyler knew right away the problem was much bigger. We had a hole in our copper water pipe in the wall behind the toilet. He located the leak, opened up the wall and realized the leak was flush against the foundation. Instead of saying he needed to jackhammer and ruin my wood floors, he said he would try to chisel the concrete a bit in order to reach the hole and attempt to repair it. He worked very hard to avoid a jackhammer mess and sure enough was able to repair it! He explained his steps along the way and even answered my little kids' questions when I knew he was just trying to work and finish sooner than later. He was very kind and I will definitely come back should anything happen again in my home.
Brian is the bomb. He was super quick with my shower and sink! I'm so grateful and the business came on less than an hour. Thank you!!!
Lady O.
07/06/2012 12:00:00 SA
Called Justin for a flooding toilet and he charged $180 to snake it. Then it flooded the next day and i had to call someone else to fix it. Justin claimed it was the main line And wanted to charge me $300 for an unnecessary camera line check. I called the the water company and they came out immediately to check it and found no problem. The second plumber fixed it in no time and with more expertise. I have not had a problem since Waneeda plumbing came out (they guaranteed their work btw ) I gave one star b/c they did clean up after themselves. However I was not pleased that I could not get a refund when I called about it next day. He told me that he couldn't guarantee his work.
Richard O.
03/02/2011 12:00:00 SA
Justin is a great guy and super plumber. We had a problem come up on Sunday and he suggested that we wait until Monday morning to have him come out so that WE could save money.
He took care of the problem and quickly and at a very reasonable cost.
I rarely write reviews, but Justin deserves credit where credit is due. If I ever need another plumber, Justin has my business.
The house was having issues with pinhole leaks, and I was recommended JustinTime Plumbing by a friend. I have to say that I had a great experience having them fix all the plumbing issues in the house!
MICHAEL came to inspect the issue, thoroughly explained the situation, and quickly fixed the pinhole leaks in the house! He recommended we get a pressure valve regulator, because our water pressure in the house was 100+! We decided to get that work done, along with replacing the main drain pipe. JUSTIN came and quickly installed the pressure valve regulator. The drain pipe was a bigger job that was done by TREVOR and BRIAN. Both Trevor and Brian were also excellent at answering every question I had. I had such a great experience that I also used JustinTime Plumbing to also replace our 15 year old water heater, quickly installed by FERNANDO!
They were all very friendly! Overall, I highly recommend!
K M.
08/04/2020 12:00:00 SA
Used them again (3 years later.) Still very happy with their response time and service.
Ronette P.
04/07/2015 12:00:00 SA
I just want to say this is the best pluming service we have had. they are there when we need them and fix it for us asap! the workmen are great polite on time , and the young lady at the office is amazing highly recommend these plummer
BEST SERVICE EVER !!!!:)
Dianne S.
04/05/2015 12:00:00 SA
Excellent! Returned my phone call promptly, same-day service. Professional, friendly plumber. Daniel went above and beyond, not only fixing the problem, but cleaned up the mess. They weren't cheap, but worth every penny!
Kathryn L.
11/11/2020 12:00:00 SA
Our water heater went out and within 2 hours we had a new one installed and fully operating - thanks to the timely and professional service of Elizabeth, Lawrence and Blake of JustinTime Plumbing.
Thank you so much!
Had a leak under kitchen sink and wanted new faucet installed. Called around 8am, very nice woman answered the phone and said they could send someone out today to take care of it.
Marc and Ryan showed up after a courtesy call from the nice woman letting me know they are on their way. Marc and Ryan were very polite, checked out the issues and the faucet and let me know how much to fix and replace. It was very reasonable and I agreed.
They went to work and within and hour, everything was fixed, installed and clean. I am very happy with the service and will most definitely use JustinTime again if needed.
Had a plumbing leak (turns out it was a backed up drain). Called JustinTime Plumbing, they sent out someone right away to help. Michael showed up on time, he quickly and efficiently diagnosed the problem and fixed the situation. Best part, he even cleaned up the mess that the leak caused. Michael was professional, and very easy to work with. Highly recommend JustinTime and Michael in particular for all of your plumbing needs!
We discovered a backed up toilet today at the office which caused no use of the other bathroom as well. I called around lunch time and they said someone would be out between 3 and 5. Spencer walked in at 3:06, checked it out, looked for exterior clean out options, ended up snaking the toilet, and was out by 4 pm. Pretty much as good as customer service gets. Thank you !!
OC C.
04/12/2018 12:00:00 SA
Responded right away. Younger guy but knew what he was doing. Nice, quick and walked me through what he was going to do, what it costs and what he did in the end. Straight forward, good service. Would use again.
Have been using JustinTime for years to deal with our plumbing problems
All tasks completed with outstanding results
So happy to feel comfortable when a plumbing issue arises
Don't even think about a different plumber
Dan Y.
01/10/2022 12:00:00 SA
Brian showed up early and was the most professional! My Sink was backed up for days and he snaked it and cleaned out all the dirt within 30 minutes. He was polite and went above and beyond with his service! He cleaned and recommended future solutions and maintenance. I will be using JustinTime for any future plumbing issues and would highly recommend Brian to all! Thank you again!
Justin is a GREAT plumber! We hired him to install our kitchen sink and garbage disposal, as well as hook up our bathroom sink. He was on time, professional and affordable. He was upfront about all of his prices and even told us a few ways to save money. We will be hiring him again!
Dave R.
03/08/2023 12:00:00 SA
Showed up on time and did their job well. Kept and left our home clean. Even putting everything that I put on the counter back under the sink. Great same day service unplugging our main sewer line.
JustInTime is the most professional, courteous and efficient plumbing company my family has ever worked with. They were here in under an hour (Justin, the owner, personally answers calls and sends guys out) and ended up being here for about a week to fix a leak under the foundation, which I learned is a very long time to be working on one house!
Throughout that week, we had about 10 guys (including Justin) out here working. All of the guys were working the entire time they were here (8am to 6 or 7 pm every night) digging holes, fixing pipes, pouring concrete, etc. Not easy stuff! They were nice, friendly guys and we felt comfortable with them being in our house for a week. They were so friendly we even felt the need to get them some bagels for breakfast one day because they looked hungry!
When the job was finally finished, Justin came back to make sure everything was in perfect condition (furniture, counters and appliances free from concrete dust, everything picked up, etc.). We found one tiny thing that needed to be fixed under the sink, so he went to his car and got a big mat to put down so he didn't have to put his tools directly on our floor (plumbing tools are dirty, our kitchen floors are clean) and carefully took all of the cleaning supplies we have under the sink out, fixed the thing under the sink and then when he was going to put it back I was like oh it's ok, I can do it, don't worry about it. He said Nope, I don't leave things undone and put it all back in! He picked up his mat, took off his shoe booties, made sure everything else was clean and put back where it belongs, and was on his way to the next customer.
My family could not have been more happy with JustInTime Plumbing! Thank you!!!!
Came home from a Vegas vacation to a flooded kitchen and living room and bathroom. Yikes.
Jumped on Yelp and found these folks. They showed up within a few hours and found the leak and connected us to another company (Jarvis) for remediation and drying of the flooded parts of the house. Plumber was fast accurate and helpful.
Justintime literally lives up to its name. Thank you for helping us in our time of disaster.
Justin and his crew are always professional and extremely honest and helpful. Today, we had Michael S. for a service call, and he was awesome! Thanks, Michael, for your help and guidance
B.D. J.
02/08/2022 12:00:00 SA
Justin Time came out to my office building. I called 6 other plumbers before them. Either they were too busy or didn't have the right equipment. Jesse and Michael put in a lot of work and were very helpful. They're now my new go to plumbers.
I've used these guys twice now and both times have been terrific. The first time, they came and snaked all of my drains. While I originally asked them to do 5, they told me that I only needed 2 done. My trust level went up a lot from there. They just finished fixing a leak on between my garbage disposal and dishwasher, and I just called them 45 min ago! If I ever have more problems, no doubt that I'll call them back again.
Linda W.
10/08/2018 12:00:00 SA
Feel ripped off for getting charged $500 just to snake my two story rental house on a holiday.
We originally called out JustinTime in April '17 since our toilet was backed up at our business. They were quick to come out and respond. This experience was good, initially. They ended up taking off the toilet, rootering the main line and found a back up in the parking lot. They showed me how or water supply line needed to be replaced and I agreed. Justin also noted that our toilet flange was offset and that he recommended a new toilet that would have no issues dealing with this offset. All said and done we were charged $1000.
Fast forward to August. Our toilet backs up again. We called JustinTime out again since they had done previous work. They removed the toilet and there was backup of toilet paper from the offset flange. At this point it was recommended that we probably needed to have the flange moved. Also they they needed to video the main line again due to them not getting the contract to do the work in the parking lot. $300 later then put the toilet back on and told us to call them if we decided to have the flange moved. Our landlord notified us that since the flange is inside our building that it's our problem. So I called and talked to Justin about the problem. His first response was that we needed to put a pressure flush toilet that might solve the issue for $550 or spend $1500 to jackhammer the foundation and move the flange. This is after following his advise 4 months ago to install a new toilet to take care of the issue.
When it comes down to it we were sold something that we didn't need. Our old toilet worked perfectly fine in April yet we bit on the advise of Justin to buy a new toilet that ultimately failed. We were never originally presented with options which include a pressure flush toilet or moving the flange. Justin was very rude and defensive on the phone. After initially trying to sell a pressure flush toilet his next idea was to throw blame to the company that repaired the piping in the parking lot instead of taking responsibility for wrong advice that he gave. This was followed by accusations that I could not read or pay enough attention to know which company did the work in the parking lot. This is not my job nor do I have the time to know which company my landlord choose to do underground plumbing in the side parking lot. Overall Justin took 0 responsibility for his suggestions and recommendations of how to fix our plumbing issue. I would never recommend this company after our experience and will never use them again!
C W.
03/02/2013 12:00:00 SA
Did a drain for $100 and got the job done. No guarantee though that they will get it done. 3-4 stars. Called back for second drain on saturday - told there was a extra $50 charge although no mention of that on their website. Declined second service and found someone else.
1 star
Amanda S.
01/02/2017 12:00:00 SA
The guys who work for him are nice enough but the company owner is not a decent nor good person. I hired them this summer to do a large job and a massive mistake was made requiring months of repair. Once the mistake was made, Justin himself disappeared and would not respond to multiple attempts at contact. I had workers tramping in and out of my house for months and he never even had the decency to call and simply apologize. My house was not remotely left as good as he found it and I would never recommend this company to anyone. I have never reviewed on yelp before but felt compelled to try to save other people the same terrible experience.
These guys will rip you off. Best to get multiple quotes. They quoted over $4000 to replace some ABS drains in my bathroom and I got a second quote for $700 for the same work.
Daniel Thomas M.
8/19/2022
I want to thank Michael at JustinTime for his wonderful service last weekend. He was incredibly helpful and polite. He also gave us some great home maintenance tricks and tips. I will definitely use JustinTime again.
I can't remember the last time that I called for a plumber but this morning we really needed one. Justintime plumbing was fast, efficient, easy to work with and when I was stressed on the phone they were reassuring. The guy that came out was very kind and clean. I'd love to have these guys out again in the event we Have another problem. Great job and thank you
David T.
07/03/2022 12:00:00 SA
The mainline backed up to the lowest point in the house, which was the downstairs toilet. Jesse from JustinTime was here by 9am and done clearing the roots by 9:30am on the Fourth of July weekend. Yes, they get full price for working on a holiday weekend, but the alternative is not great. That's at least a night in a hotel and you're still not fixed while you wait for a weekday appointment. I appreciate the quick, quality service and I can clean up and hopefully enjoy what's left of the weekend. Thanks JTP!
A. S.
08/02/2014 12:00:00 SA
Great Guys. I have used them 4 times. Always pleasant and fair. Go the extra mile to get the work done right and pricing is reasonable.
Brian with Just in Time was excellent! On time, friendly, knowledge and fixed multiple items for us! Great job
Kevin P.
06/07/2019 12:00:00 SA
David was a true professional. Put in a new garbage disposal and was really easy to talk to and also showed me how to register for the warranty. I will definitely be using this company in the future for any future plumbing needs.
Claire Brandon T.
5/21/2022
Jesse was great. He was really thorough, fixed our blockage in about an hour, reasonably priced and was very clean. All at 8:30 in the morning on a Saturday. I'd give him 10 stars if I could.
Hello Yelpers!
I've had my fair share of plumbers come to my place for repairs and I can't tell you how much I felt ripped off. However, I do not feel this way towards JustInTime Plumbing. This company provides EXCELLENT work. They were easy to work with from start to finish.
I had a main service line leak in my patio after the holidays, which made me a little pond for the ducks to swim in and quack to their merry content. It was a beautiful site. Sadly, I had to fix the leak before the pond became any bigger. Bye bye duckies.
I called JustInTime and had them out the next day. It took them 1 minute to find the problem. They explained the issue and gave me an estimate that included a do not exceed price with concrete repair. I had 3 other companies assess the damage and they all gave me the same estimates without concrete repair. So I chose JustInTime and they repaired the pipe leak in one day with a jack hammer, new copper pipes, and phenomenal work etiquette. After the piping was finished they had me test all the water fixtures before their departure.
The next day the concrete repair guys came and cleaned up the work. It was like watching them layer a cake with frosting. Their work was equal to the day before.
In the end I am VERY satisfied with JustInTime plumbing.
Great service for the right price. Justin isn't your typical over-sized, butt-crack-showin' plumber from a big franchise company. He definitely has the same level of experience and professionalism as the big guys but with the added bonus of lower prices and more personal service.
I had tried a few other plumbing companies in the past and decided to try Justin to get a more competitive price. I've used Just In Time twice: 1) to replace the wax rings on two toilets and 2) unclog a shower and toilet (clearing these drains only cost $55 with the coupon that he sent after the first service). Scheduling the service was very easy. He was prompt and was very courteous. Respecting the No-Shoes rule of our Asian household, he immediately removed his shoes without me suggesting it. (Most contractors do not do this but it's a definite plus in my book, especially because it was raining and the carpets were just shampooed.) After completing the job he cleaned everything up nicely.
Justin is licensed and insured. He has worked for a larger plumbing company in the past so he knows what he is doing and knows the standard rates.
Called this morning because I my garbage disposal was not working. Bryan and Zach came about an hour after my phone call. They were super friendly, very knowledgeable, and fixed everything quickly. I couldn't be more happier with the service. They even gave me tips on how to prevent the same situation from happening again, which I thought was pretty cool. Their work comes with a year guarantee. Highly recommended for honesty, great service and work!
Johnny C.
12/09/2016 12:00:00 SA
100 Stars! This is the second unexpected project we've had JustinTime Plumbing come to our rescue on. The first was a busted pipe in our kitchen, and this go-around was a gas leak. Adam and Mike showed up this morning and overcame many unexpected hurdles to repipe the gas into our house. They stayed late to make sure everything was complete and cleaned before they left. These guys are a no-brainer when it comes to plumbing projects.
Very disappointed!
We used this company before for our residence as well as the office....had no problems but I guess times change and people get greedy.
Had a pinhole leak in our water heater circulating copper line in the garage.
Some young man showed up and instead of fixing the pipe tried to sell my wife a new pump and a new water heater for close to $5,000.
They have great reviews but I haven't been able to get a response from them. Twice I've contacted them to get an estimate. Twice, they responded and asked for pictures which I've sent twice only to get no response both times.
Elise is cool, she answers the phones! Brett and Justin are awesome ! Very dependable, honest people. Communication is top notch !We are very happy with Justin plumbing !! I got a reply back on sun am after emailing them on Yelp on Sat night 830 pm. Talked to Elise @ 8:45 am, they came over @ 9:20 am.
Lastly, the fact that they wear protective booties walking into your home is very professional and polite. They also verify if you have pets for security to protect both parties..
Thank you !
Tiffany A.
07/01/2014 12:00:00 SA
Great plumbers! Fast service, they arrived early. They were friendly, knowledgeable, clean, and quick. What more could you ask for in a plumber. You can feel secure hiring this company
Needed my garbage disposal replaced. They set up a quick appointment first thing the next morning. The plumber was very polite and professional, and wore shoe covers and was quick to replace it, no mess and even hauled away my old one. It's working perfectly at a good price. I will be going through them again if the need arises.
Our kitchen faucet broke and we needed a plumber quickly. I emailed them to request a quote and they responded to me almost immediately. Ryan and Dan were able to come out and fix the problem when we needed them, which was last minute on a Friday. They did a very good job. They are very knowledgeable and skilled at what they do.
These guys are amazing. I had two plumbing issues in my apartment building on two different occasions, and Justin Time was able to come and fix the problem, way before my landlord was even able to return my call about the situation. The boys were very clean with the job, and thorough in explaining the problem and solution. I can always trust and count on Justin and his team to come and get the job professionally, and done as soon as possible.
On top of that, they did an incredible job installing my boutique shampoo sink at the exact perfect height, and placement (which was crucial), in a very small studio work space. Only under a couple of hours!! I was so overwhelmed thinking about how this would be possible in the storage closet of my garage and how expensive it would be to install, seeing as they had to connect the pipes through a couple different walls to reach the washer and dryer hookup. I was so happy and relieved with the perfect final result at such a reasonable price. It looked like there had been a sink in there from day one.
So grateful for the great work these guys do every time. I wouldn't trust anyone else.
We had a plumbing emergency and Just in Time Plumbing got back to us right away which was a huge relief off the bat (many of the other plumbing companies we tried never even called us back). Erik was at our house within a half an hour and we couldn't have been happier with his work. He was very knowledgeable, friendly, and honest. He gave us a couple of options and ultimately was able to solve our issue quickly and at a very reasonable price. He even helpful us with our shower faucet that was giving us trouble. We highly recommend this company and Erik!
We have family coming for the holidays and needed an emergency repair in time for our guests. Brian showed up within 2 hours and finished the job in about 30 minutes. I was amazed by his speed, professionalism, and quality service. He even wore shoe coverings as a curtesy to keep our home clean. Moreover, he followed public health protocols and protected our community by wearing a mask indoors while he was completing his services. I respect and appreciate the work Brian and his team put forward to help us repair our home and to keep our community safe during the holidays!
Diane F.
06/01/2022 12:00:00 SA
We called Justin Time Plumbing this morning and spoke with Elizabeth a wonderful receptionist...I told her our problem and she immediately gave me a time slot for today which I requested...Jesse came out and although we needed a new part...he was able to configure a temporary fix for us until we buy the needed part...he did this on time, efficiently, and expeditiously for us..we would highly recommend JustinTime Plumbing to anyone...we are very happy customers...
Thank you,
Diane and Jim F.
On a late Sunday evening our toilet backed up bad. We shut off all the water to make it thru the night. I called another plumber to come and fix it. No luck. In to the rescue comes Justin Time Plumbing. More specifically Michael. Knowledgeable and very friendly. Between Michael and 2 other guys, they got the job done. My eternal gratitude to Michael for all his help.
My family and I moved into an older home not too long ago and have had plumbing issues, anywhere from minor leaks to major repairs. We've used Justin Time a few times now and have always been really satisfied. Every tech that has shown up is very professional and knowledgeable. Definitely recommend this company to anyone.
JUST had a positive experience with my plumber. I know, thats unusual. But Michael from Justinime just gave me some honest input about a broken water heater IN our home. This is usually not a TIME where you feel you receive good news, but I felt confident in his expertise and his meticulous nature and that he provided me with excellent advice.
Had Bryan come to fix a clogged kitchen sink. He was an absolute class act in every way. Clean, timely and polite. He fixed the issue quickly and was as honest and friendly as they come. Highly recommended!
I have used them several times. Friendly, quick, clean and they try and do the most inexpensive procedure they can. Extremely please with their services. Brian just came by this afternoon, he was great.
Wendy K.
04/03/2020 12:00:00 SA
Liz and Justin are amazing!! They provide extensive services. Not just plumbing.. design and contracting
that will please the most discriminating taste. Remodeling from out of state has been a real pleasure. We look forward to many more projects with this incredible company. Thank you
Many thanks to Brett and Daniel when they repaired my kitchen sink pipe which was very corroded and leaking water. The faucet also became damaged due to poor installation by a handyman we hired a while ago too. They were very professional and honest and identified problems we needed to fix timely. We appreciate great service and price was fair. Keep up the good work!
A+ plumbers. Alfonso and Valen were reliable and stand up guys. The whole time they were respectful to our property and even our dog. I felt confident in their knowledge and work. Appreciate them taking the time to explain the problem and the steps to remedy them. They were able to find my leak and stop it same day. The next day they rerouted the plumbing leaving us very little down time. Would definitely recommend!
Jason H.
01/09/2017 12:00:00 SA
We called JustinTime for a second opinion for some work we needed done in our home. The first company we called out wanted an absolutely ridiculous amount of money.
Marc and Zack from JustinTime showed up this morning, on time, and did phenomenal work. They were professional, courteous, and the price we paid was very reasonable and fair.
I would highly recommend JustinTime Plumbing to anyone!
I have been using JustinTime Plumbing for several years and all the techs are great. Today Brock came out and repaired a leak under the sink and installed a new faucet. He was outstanding and was very meticulous in completing the job. Totally recommend this great company.
We had an issue with a backed up kitchen sink and an over-flowing washing machine. Initially a relative had referred a plumber who came out and couldn't fix the issue - said he needed some additional tools and that he would be in touch... then I guess you can say he ghosted us. So we got on the internet and found JustinTime Plumbing (from the many great Yelp reviews) we needed a plumber that had experience with more complex plumbing since the house is a three-story live/work unit where we have no idea where the pipes run. Jesse arrived upbeat and ready to tackle the project. He was professional, insightful (gave us helpful tips) and friendly to our dog. The best part - he fixed the problem. Definitely be our new go-to plumbers.
Never showed up. Gave me the run around. Waited for hours an entire night actually and still no one showed up and I had to call again asking what happened.
Camille S.
03/06/2015 12:00:00 SA
This company is awesome! Bryan and Mike did an amazing job installing two new faucets for us. They were on time and were very courteous. They will definitely be our go to plumbing company.
Erica J.
08/06/2022 12:00:00 SA
I was very impressed with Justin and Reubens professionalism and talent. I needed some maintenance done on our home and they arrived on time and ready to work. I would recommend anyone to use Justin for any home renovations and everyday maintenance. 10/10 recommend!
Just LOVE Just IN Time Plumbers...Mike and Cameron came out to replace our Water Heater quickly and efficiently. Went above and beyond, we would highly recommend this company.
I called this company strictly because of the good reviews on Yelp. Be careful here. Replaced a perfectly ok water heater and placed the blame on me along with the $1700. Then said we will place a lien on the home if you don't pay the bill. Told me that shouldn't be a problem since you live by the beach, $1700 shouldn't be a big deal for you. Wow that's an interesting way to treat your customers. Very quick to side step responsibility and place all of the blame on me. The bottom line is they made a mistake and didn't want to eat the mistake so they forced it on me, the customer.
*owner took $200 off invoice
Dawn ..
04/11/2016 12:00:00 SA
My advice...always do your homework and get multiple bids when you have a large plumbing project to execute in your house.
JustinTime called me back in a very timely manner and scheduled someone to come out and make a bid to completely re-plumb my entire house. It was clear I had a slab leak...as I had warm tiles where pipes are in the slab that deliver to the bathrooms and that the plumbing was going to need to be pulled into the attic.
Justin and an employee came out to my house and spent about 10-15 minutes listening to pipes and then determined the price for the re-plumb. When I told him what I thought it should cost, he suggested that I go to the bank and take out a loan for the repairs. Yeah, I don't think so.
Ended up going with a very reputable company for almost half the quoted price that I received from JustinTime.
What more can we say? The stars say it all! If you have any kind of plumbing question call this company! We called for a clogged up kitchen sink and Justin came to the rescue. He was helpful, patient, answered all our questions, fixed the problem promptly and cleaned up after he was finished. He even tighten the faucet for the garden hose that had a leak. He also told us where our main line was and any potential problems with tree roots in the future. We will definitely call him again for any plumbing need we may have in the future.
Great dispatch, service, and communication. Thanks for coming to my plumbing rescue and being so cool about it. Thank you Brock!
We called JustinTime Plumbing to help with a complicated issue we were having with a continuously dripping shower head from our recently remodeled master bathroom. Our contractor's plumber washed his hands of it since he tried multiple fixes and couldn't figure it out, and thankfully JustinTime came out and helped us solve it. It took a few visits to narrow the tricky issue, but they worked with us on cost and time and made sure to follow through with the problem until it was resolved. We can finally sleep at night without going crazy from listening to 3 months of dripping, and we are so appreciative for their help and knowledge! Their guys were also a pleasure to work with, which is a huge added bonus.
Jesse M.
07/07/2022 12:00:00 SA
I was having some plumbing issues at my residence so I called Justin time plumbing to get a quote. I was informed that a technician would be out next day to give me a quote. The technician Michael showed up on time and ready to work. He gave me a few options with different price quotes as he knew I was trying to stay within my budget. Once I chose the scope of work, he began working right away. Michael was quick, efficient, and works in a very clean workspace. He even left my bathroom smelling better than when he arrived. Five stars!
Darin did a great job on my sink piping repair. He was friendly, efficient, and clean and explained what he was doing to me in detail throughout the process. I have used JustinTime twice now and would use them again.
I had a completely backed up kitchen sink and chose JustinTime Plumbing after seeing a neighbor recommend them on Nextdoor plus their favorable Yelp reviews. Donald showed up on time, was very personable and fixed the issue. Timely, knowledgeable and clean! Very satisfied, definitely recommend and will call this company again for any plumbing issues that may come up at my home. Cool!
Christine R.
08/11/2021 12:00:00 SA
I have used this company over the years for just about every plumbing issue you can have (new faucets and hardware, leaky pipes, clogged drains, broken valves...) and they have always fixed the problem and when they couldn't, Justin actually has come to the rescue. They are quick to respond to calls and messages (thanks Elizabeth) professional, reliable, affordable and all of it. They even cleaned up their mess. We highly recommend JustinTime.
Our toilets at took a dump, literally. We had an emergency issue at work and we needed help immediately!!
Our corporate reached to JustinTime Plumbing and they sent Michael out to help us.
Michael arrived gave us a quote and fixed everything, he didn't burn the place down and got our toilets back up and running.
Brock also assisted in helping get the situation under control.
Michael and Brock were polite, professional, hard working and who doesn't appreciate that!!
Good job JustinTime Plumbing for hiring quality personnel on your team!!
I'll definitely share the contact information with all the businesses around here.
Called for a backed up line a couple weeks ago! Within an hour someone was at my house to fix it! Cristian did a wonderful job snaking and clearing my line! Will recommend JustinTime to all of my friends and family!
Justin R.
08/02/2022 12:00:00 SA
Had toilet issue. Michael showed up and took care of the issue. He was professional and fixed the issue in record time. He was awesome and will definitely use JustInTime Plumbing again!!
Highly recommend not using Justintime plumbing. Simple snake job cost $385 or more later to find my drain cover destroyed! I had them come back to fix the job and was told it would cost another $300 to fix it. What a joke. Had my handyman come out instead 50 bucks later.. it's new. Beware of this company!
Bill Z.
12/09/2021 12:00:00 SA
I've been using this company for years with very reasonable prices and without any problems. Most recently, had an issue with a leaking toilet. Dispatch sent Trevor and Andrew out the next day and they fixed the issue while also replacing the fill valves on both my toilets for a very reasonable price, all while being friendly and easy to deal with and in and out in about an hour. Whenever I have any plumbing issues, JustinTime is my first and usually my only call.
I've had them out three times over the years and have always been pleased with the service and prices. Michael fixed a leaky drain and adjusted the slow bathtub drain. As always, he was professional and courteous.
Look no further! I seriously can't say enough good things about this company and their employees.
My dad and I were out of town, and we had renters in our home who called about problems with the hot water. I looked on Yelp, called JustinTime @ 8am on New Year's Eve, and by 8:30 there were guys out at the house. They gave me a really detailed assessment.
This review is 2 years late, by the way. Haha!
Brian A.
09/02/2020 12:00:00 SA
My water heater stopped working. I called for a quote. They arrived 1.5 hours later and installed the water heater. I highly recommend them.
Plumber asked me to pay double the hourly rate because he got dirty on the job.
Justin time to come clean my sub pump that gets clogged every year when the weather gets colder. He came on time, prompt.
He fixed it in under an hour. Great.
However, he wanted to charge me 2x their hourly rate because he got dirty cleaning the sub pump! This came out to $250 for 50 minutes of work.
I called the office asking why I was getting charged more than their hourly rate and they told me they would charge the hourly. Office said it won't happen again. Unfortunately, they have lost my trust.
Would not recommend.
S I.
05/02/2023 12:00:00 SA
UPDATE: 8th experience with JustinTime Plumbing.
I needed to unclog a kitchen sink. So, I called JustinTime Plumbing to schedule an appointment for service. Elizabeth answered the telephone and promptly scheduled the plumbing service call for the same day. Thank you very much to Liz for efficient and professional customer service!
Tyler arrived at my home right on time and quickly unclogged the kitchen sink. Since he was already at my home, I asked Tyler to check the rest of the plumbing in my home, as a routine matter. In so doing, we discovered a suspicious water leak outside of my front entrance, but not inside of my home. It was definitely a water leak, and the leak appeared to be coming from an unknown source, somewhere inside of my home.
To determine the actual cause of the water leak, Tyler entered the crawl space and began to check various pipes underneath my home. In so doing, he found the water leak was coming from an old iron pipe located behind a wall in my home. The 15-foot old iron pipe was probably 35-years-old.
After finding the cause of the water leak, Tyler called a second plumber (Jack) for additional assistance to remove the long iron pipe from behind the entire length of the wall. The 15-foot long pipe had a huge vertical crack running its entire length. Yikes, I didn't even know there was a pipe behind the wall! In its place, Tyler and Steve installed a new ABS pipe. After installing the new ABS pipe, they cleaned up the work area, and made sure the new pipe was working properly before leaving my home. Thank you very much to Tyler and Jack for professional plumbing services!
Laurie E.
07/06/2021 12:00:00 SA
We have been using these guys for 10 years. Always clean and polite and friendly. We had a problem with our garbage disposal late afternoon on July 3rd. Of course they couldn't come on 4th of July but they called on July 5th and scheduled a service time for me. They were here within the window and came in and fixed it. Being resourceful, they were able to dislodge the penny (don't ask) from our disposal and the little lady works like a dream once again. The guys thought the call was interesting, challenging and fun. I would like to thank Blake and Isaac for their excellent work and great attitude. Fixing it rather than replacing it saved us $600. We will stay with JustinTime when we need plumbing helpers!
My husband bought an under the sink water filtration system for Christmas and decided to try to install it himself. After an hour and creating a small leak he decided that the project wasn't something he wanted to take on. We contacted JustinTime and they were responsive, professional, and reasonably priced. They fixed the leak and installed the system.
Important to note! Some plumbing companies do not install water filtration systems so it was great to find a reputable company that did the installation.
Used Justin Time to install a new toilet and to replace and to repair/replace a hose. Brian arrived on time and was very polite and respectful (we don't wear shoes in the house and he covered his shoes). The work was done in about an hour and the final cost was very close to the estimate that was given over the phone.
We will definitely call them again if we have any other plumbing needs!
Justin is solid. Good service, professional, knows his business, courteous, quick and thorough.
JustinTime came on short notice for a clogged shower line. Brian was the plumber, he did excellent work, and had the problem fixed in short order. Brian was very knowledgeable and personable - would definitely use again for any future plumbing issues. At the end of the day you want someone that is responsive, does good work and is friendly and that is what you get with Brian at JustinTime Plumbing.
Clarissa R.
07/08/2023 12:00:00 SA
I had a shower valve replaced by Tyler about 2 weeks ago. I like to wait a little while before writing a review. The quoting process was easily communicated with Elizabeth over the phone and pictures through text. Tech showed up on time, in a professional manner and uniform ready to work. Task was performed and completed in a timely fashion and exceptionally clean. However the catch is my cousin is a professional plumber but has a rule about not doing business with family. So I was on my own. I did my research and made my calls. I am so impressed by the pricing. As a stay at home mom I take care of the repairs so I come across many shady companies. I appreciate Just Time and have been telling all my friends and family about my experience.
Sora L.
12/09/2013 12:00:00 SA
Wow- great service! They were on time, explained the job in layman's terms, and were very professional. I have had plumbing jobs done before and as a woman, felt they were always trying to get me. Their prices were the lowest for camera and snaking out the tree roots in my main pipeline. They are so trustworthy that I am hiring them to dig out and replace my mainline pipes, which also came in significantly lower than other companies. Finally found a permanent plumber to call! You won't be disappointed; highly recommended, ESP to the skeptical consumer
Jeanie Q.
11/02/2017 12:00:00 SA
Easy to work with and very reasonable pricing. I called on a Tuesday afternoon, and I was told they would be at my house Wednesday morning between 8:00am to 9:00am. They came at 8:30am and were very quick as well as professional. Highly recommend.
Roberta F.
01/05/2022 12:00:00 SA
I gave JustinTime another chance and I am glad that I did. I had a leaky water heater. Jason did a very thorough job in replacing the unit, as well as its connection. There was one little issue that did not show up until later... Air got into the lines (as was expected). It cleared up once water was run. But I started having a low-flow toilet not fill properly. I called them, and a few hours later Brian came out, diagnosed the problem as a tube that had come lose in the toilet from the air burst, fixed it. (As is proper, there was no additional charge for the call). So I can say that the technicians are very competent, and the service level is excellent.
HIRE AT YOUR OWN RISK--
Sadly, after using Justin in Time plumbing multiple times, I was shocked at the lack of concern or follow-up for by its owner after an electric hot water heater they had installed was determined to have been INCORRECTLY WIRED! Previously, they had installed 3 prior electric hot water heaters with no problem and i was planning on using them as my go to plumbers on multiple properties.
Unfortunately, when it came to installing a 4th water heater everything went wrong. The morning after the installlation my tenant calls saying there is no hot water. I contact Justintime to be told that it must be our problem despite having no problems heating the water with the old water heater.
At this point, I contact an electrician. The electrician comes out and finds the water heater had been INCORRECTLY WIRED and was very dangerous!
The owner of Justintime wanted to see the invoice we had paid to get the water heater correctly installed. The invoice for the electrician was forwarded to the owner. In the end, I never heard back from anyone let alone being reimbursed for the cost of correcting the mistake made by their inability to correctly install a hot water heater.
Professional, timely and affordable. I had an excellent experience with these guys. They were actually running ahead of schedule and called to ask if they could come early which was great. They replaced a kitchen faucet for me, caulking the entire countertop because it needed it. They also serviced a toilet for no charge since it didnt need extra parts. They were great and should be highly recommended.
I cannot put in to words how much Brock saved me! I was cleaning my earrings- family heirloom- and one fell down the sink. Brock was quick and professional, but so empathetic as I was a wreck about the possibility of losing it! Long story short, we found the earring and he was just as happy for me as I was! Thank you beyond!! I can't rec JustinTime enough, especially Brock!
Shane K.
08/07/2021 12:00:00 SA
Brock and Richie got here right away. and fixed the problem quickly. They were super friendly and professional, and were extremely honest with me on pricing since job was so easy for them.
Will use again 100/100 times , but hopefully won't have to :)
Pooneh S.
12/05/2014 12:00:00 SA
They are amazing and professional. Bryan and Evan both came in to our home with positive attitudes as well as being so courteous. The fixed our issue with out any mess. I would HIGHLY recommend this company as well as these gentlemen.
Chris C.
11/06/2014 12:00:00 SA
These guys are great! Fair prices and awesome service. My neighbors even use them now based on our recommending them. Good times!
The best plumbing company I've ever used! I was able to make an appointment for the next day for a rental we have. I received an email that the plumber was on his way, I received a phone call that they were at the location. The gentleman did a great job. I would use them again!
Wow! Great service, nice guys and local. Does not get much better. They did an installation for us on Mothers Day morning!! No hassle they were in and out in a couple of hours. Thanks sooo much.
Called this morning and they were at my place for a kitchen faucet install by lunch time. Awesome service and great price. These are your guys!
C F.
11/09/2016 12:00:00 SA
Not sure how to rate them!! My shower and toilet backed up today and I was almost positive that it was roots again. We had roots taken out about 18 months ago. I called the people who did the job last time but they had no opening for today so I decided to find someone on Yelp and that's how I came across JustinTime. The gal who answered the phone, Elizabeth, was courteous and friendly and was able to accommodate me right the way so thank you.
Evan and Zach were here an hour later, courteous, polite and made sure to cover their shoes with booties. They also asked for permission to park in my driveway. So far, they deserve a 5 star.
Evan started to snake (through the cleanout) from the outside of the house to the inside and was having a problem. He was running out of patient very fast (granted it was a very hot day) but not my problem. He could have taken short break from the sun. He finally got the snake in and removed a couple of inch of a root and the remnant of a paper towel and got ready to call it quit. I wasn't satisfied and I asked him to try and get more roots out otherwise it is just going to clog again in the next week or so. He obliged and started to snake again but got very frustrated and turned the job over to Zack who had more patience and had no problem snaking all the way to the back bathroom but also removed no roots.
Here is my problem and the conclusion I came to. According to them, the only way to remove roots is to dig out or hydro-jetting (something they suggested for $650 when they saw that I was not convinced that digging my house was the solution). Basically, what they did was clear the line (temporarily) for $150 but did not remove any roots. In order to remove the roots, they had to put different size blades at the end of the snake to catch and cut the roots which they didn't.
this is a follow up on my review:
Evan and Zack left 4 hours ago and my shower and toilets have backed up again. So my prediction of their work lasting about a week was wrong. Their work lasted under 4 hours. I was right when I said they didn't do much. $150 down the tube.
T Y.
09/06/2015 12:00:00 SA
I would definitely recommend Justin Time Plumbing, based on my 1st time experience using their service yesterday. I needed a sewer line scoped as part of a home inspection as a buyer for a property in Costa Mesa.
I called at 7:30am yesterday - on a Saturday. Elise took my phone call and was able to schedule an appoint for the same day at 10:00am, which was exactly the time that I was requesting. (The sellers were kind enough to make the house available at 10:00am, so that's the window I was trying to hit.)
Prior to the appointment, Elise called me to give an ETA for the service tech, Evan. I really appreciated this call, because besides me, real estate agents from both sides were also meeting at the house. Elise gets an A+ for keeping us informed until Evan arrived. (Elise also gets extra kudos for being professional and courteous.)
Evan came to do the work. He was great. He went through the task efficiently and smoothly. Never did I feel that he was trying to rush the job so that he could hurry to the next appointment. He was able to locate some obstructions in the sewer line and gave me an estimate for repair work.
My only suggestion would be to handle the materials for the customer (paperwork, DVD's, etc.) with clean hands.
Hope this review has helped you. Elise and Evan, keep up the good work.
I highly recommend Justin Time Plumbing. I called and set up an Appointment ~it wasn't an emergency. They where on time and so helpful. They needed to get parts and called me from their wear house to make sure they brought the right color of materials as I had a choice of color and brand. Got right back and finished the job. Ryan was so polite and knowledgeable! I now have a plumber I can count on for any future plumbing jobs. !! Definitely use them for your project!! Also, the girl answering the phone was really sweet as well!! Love these guys!
Prompt response and excellent service. A+. We had a leak in the washer supply valves. I called and had an appointment within an hour. The team fixed the valves within 30 mins. Another company quoted us double the price, I'm happy with the service and pricing of JustinTime. Definitely give them a call if you run into any plumbing issues.
Mark and Andrew answered our distress call and were on site within 1 hour of the call.
Mark explained the problem, gave us the solution and a reasonable price for the fix.
We gave him the ok and both of them sprung into action.
They were diligent, professional and worked non stop even through lunch.
I give them the highest recommendation and make them my go to plumbers for any issues in the future
Leisha F.
10/06/2021 12:00:00 SA
Blake came to my house and took care of the problem. He was clean, neat, and polite. He brought shoe booties and did not leave a mess. He explained the problem and suggested a low-cost way to fix it. Great service will call them again.
I took a chance calling JustinTime since I did not have a reliable plumber. I seen the review on Yelp and gave them a call since this was an emergency situation - leak in the kitchen. They responded very quickly, Daniel came out and he was very professional and knowledgeable. He review the options with me and we put together a plan. He did a great job, put everything back together and left the place as it was found (Clean). The inside people via the phone, again were very responsive and professional. I could not have had a better experience with this difficult situation. Thank you to Daniel and JustinTime Plumbing.
Arrived quickly. Thorough service. Kind technician. Job well done. What more can you ask for?
Excellent plumbers! Blake and Fernando were great to work with, and Elizabeth who handled the coordination of the service was also great. Highly recommend!!! Will definitely be using again for any future plumbing needs!
Been using JITP for several months now. As a business owner, the issues we have with plumbing are always an emergency. Recently Brock serviced one of our locations and his promptness and expertise really got us out of a jam. He was super polite with my employees even after knowing they would be in his way the entire time he was working. He communicated several times he was either on his way or that he had to step out quickly to retrieve another part. That goes a long way when we desperately need the fix so business can continue to run smoothly. I'd recommend using JITP no anyone who needs their work done right, timely and with a friendly plumber like Brock.
I tried to get a kitchen drain unclogged. The plumber from Justintime plumbing came over and told me he could not possibly get past the first bend in my pipe. He said that I needed a $950 repipe. The next day I had my contractor come over and take a look, he snaked the drain in a hour. Simple job. Charged me $125.
Justintime plumbing has snaked the drain successfully before without a $950 repipe. I asked for a refund but they refuse to respond. I am not sure why they felt the need to try to rob me this time. Cannot trust anymore for future jobs.
H David K.
04/04/2019 12:00:00 SA
So disappointing... I called a couple days ago at 3:30 pm and was told someone would call me back in a few minutes and a technician could definitely get out that day. An hour later I had not received a call back, so I phoned again to check on the status. The switch board service was very apologetic and assured me they would have someone call me back right away. Another 30 minutes went by (so it's now 5:00) and I phoned a final time and this time was connected to Elizabeth who identified herself as the office manager. I explained the situation and she informed me they could get someone out to fix the issue, but I would have to agree to their emergency pricing ($250 minimum) as it was after hours by this point - I objected to the rate (which was double their during-business-rate of $125) on the grounds that my first call was within standard business hours and the only reason it was after hours was because no one had bothered to call me back after 90 minutes! Elizabeth informed me that she wouldn't send a tech unless I agreed to the charge, so I did, but requested that she have the manager call me back to discuss the situation (by this point I had called a couple other plumbers and was told straight away that I would be charged after-hours-rates because it was after 5:00!). She agreed and said she would have someone out between 7:00-9:00. The tech, Marc, actually showed up about 6:30 and he deserves all the credit for this single star rating! He was very professional, thorough, and knowledgeable. He replaced the shower cartridge after having to make a quick run to Home Depot and was out of there just after 8:00. I followed up the next day with Elizabeth and again requested that she have Justin give me a call. She told me she gave him the message and she'd give him the 2nd message... I never received a call...
Michael came quickly when I had a sudden leak under my bathroom sink and resolved the problem quickly and cleanly! He helped me understand what was needed and showed me his work with a video. Well done!
Charles S.
07/02/2019 12:00:00 SA
Unbelievable!! They worked for 2 hours then said they would be right back.. That was 3pm it's now 9:30 pm. I have called twice only to get their answering service. No call back!!! Who leaves a job halfway done then doesn't call or come back. My sink drain is still clogged. They broke the drain for the shower and I only have one bathroom.
Ginny M.
03/06/2018 12:00:00 SA
Superior service and fast response time! We moved into a home with gas line problems and JustinTime fixed our issues so that we could move in without any delays. They also snaked drain that was slow. The guys are very professional and courteous. I highly recommend JustinTime!
I'm a general contractor and deal with many trades. I called to have work done on my customers house. I got a quick response. Ryan was the plumber that showed up and he knocked the job out quickly and thoroughly. The homeowner loved that guy. Definitely calling these guys back on our next project
V V.
06/11/2019 12:00:00 SA
These guys are great. Quick, professional and polite. I had to replace a water heater and they made it simple.
They had to come out two times, once to see if they could fix it (they weren't able to because it was old af) and the next day they replaced it.
Thanks Justin Time.
Michael was super professional and got straight to work. Assessed the plumbing issue and gave me solid customer service. Will use JustinTime again. Ask for Michael if you want professional, fast, cleanly service.
Water came flooding out from the cabinets under our kitchen sink the other night. It was 9pm, and the sink was full of dirty dishes. After mopping up the water and inspecting the pipes, it appeared that water was leaking every time we turned on the faucet. Desperate, I tried googling the phone number of another plumbing company we had used before, but the first thing that popped up was terrible Yelp reviews of this company. BUT, at the bottom the page, I saw JustinTime Plumbing and its 5 star reviews. In disbelief (when does a plumber ever get 5 star reviews?!) I checked out the reviews, one of which said that Justin will answer calls late. So we gave him a call, and sure enough, despite it being pretty late at night, he answered and agreed to come out early the next morning.
Long story short, there was nothing wrong with our plumbing, and Justin figured out what was wrong in about 7 seconds. I felt like a great fool, but Justin was so nice about it. AND (still hard to believe), he did not charge us anything. Nothing. Wow.
When it suddenly hit me that we'd found the greatest plumber EVER, I started asking him all sorts of questions about our pipes, water filter, etc., knowing that I'd be getting honest answers and no sales pitch. We are planning on calling JustinTime again very soon to install a new garbage disposal!
I don't usually do reviews but I have to say these guys have been taking care of us well for the past 2 years! I definitely want to do a shout-out to Ryan and his services. He took care of our toilets and wax rings. He fixed any of the major leakages we had in the past with our sink and underground pipes. I would definitely recommend!
Eva T.
04/12/2023 12:00:00 SA
Always reliable and responsive! Used them many times for various projects and they never disappoint! Our technician this time was Tyler who provided professional and courteous service as always with all previous techs! Highly recommend their services!
Brice S.
04/11/2022 12:00:00 SA
Had a bathroom sink (double) clog that was exacerbated by some questionable plumbing for a remodel years ago. Called off hours, got an almost immediate call back and Michael S. showed up within the hour. This kid (30's) was polite very professional and really clean. Beyond that Michael S. took the time to give us some solid gold maintenance tips. The issue was fixed and the price was very reasonable. We simply won't use anyone else.
Jill W.
06/02/2017 12:00:00 SA
We had the water leak from the pipe connecting to the water heater. We call Justintime plumbing and they came really fast. Marc and Mike are very nice and professional identifying the problem immediately. They fixed the issue and explained what's the reason causing the problem clearly. I am very happy with their quick action and service. Highly recommend!
These guys were the best. Will and his colleague were prompt, knowledgeable, efficient and very clean and repaired my Kohler toilet properly and reasonably priced as well. Best plumbing outfit I ever dealt with. Would not hesitate to recommend them to anyone.
My landlord called this company to have a plumbing issue fixed on the complex. They had to go into my yard to fix the broken pipe. In the process, they dug up the corner of my planter, killing and destroying some of my plants, leaving dirt scattered all over them, and what dirt was covered with nice white marble rocks is just mud now. I'm very upset with the carelessness of this company and my planter, and now I have to go spend the time and money to buy more rocks and plants to replace what they destroyed.
Christine R.
05/08/2015 12:00:00 SA
We called Justin Time Plumbing because we needed a hydro jet on the kitchen pipes and we could not be happier with their service. Justin and his crew are reliable, dependable, professional, affordable and they fixed the problem! They had to re-build the pipes some and they didn't even charge me for this added service. Other companies that I had provide quotes for the same service were so much more. They called me back right away, they arrived when they said they would and it took a little extra effort to clean the drains and pipes for our 50-year-old home, but they didn't seem to mind (unlike other plumbers I've used). They were here for about three hours. I will definitely use them again and I definitely recommend them to others.
Maximo D.
12/02/2021 12:00:00 SA
If you live in OC, look no further.
I found JustinTime through Yelp this morning around 8a, and 3 hours later my problems have been solved through a surprisingly painless experience.
The front office (i think her name is Katie) was accommodating and worked me into a busy schedule.
My technician Jesse showed up on time, diagnosed the issues quickly and went to work.
Jesse was professional, informative, and efficient. I was shocked when the price he quoted me for the entire job matched the number on the invoice. This has never happened in the history of utility repair.
Through the process, he added insights about my house's drain network, style of pipe, certain things to avoid & look out for, maintenance tips, etc. which made me feel like I was dealing with a professional, and that's what I paid for.
All in all, great service, great value, great technician. Will use again in the future.
Thanks Jesse & JustinTime
Michelle S.
01/04/2021 12:00:00 SA
We recommend JustinTime plumbing. Our plumber Ryan arrived in the assigned window, wore a mask, booties and gloves and was efficient effective and clean in his work. We had a clogged hose between the dishwasher and sink and needed help with two running toilets. He explained everything he was doing the price was fair and we would use them again. But hopefully we won't need a plumber anytime soon .
Ana assisted with us with scheduling an appointment, she has the biggest laugh on the phone that would brighten your day. Ryan showed up and did the work. He did a very thorough job, cleaned everything after he was done, and was very transparent with what's going on through the whole process. We couldn't be happier to have found this company whose professional standard was above and beyond. Also, the price was very reasonable and most importantly they were HONEST! Thank you again Ryan!
Bret L.
03/12/2022 12:00:00 SA
Michael was clean, polite and knowledgeable. Great communication and the tub drains beautifully!
Loc T.
10/12/2022 12:00:00 SA
My shower and sink were backing up and from time to time I'd get these gross water bugs that looked like ants but some flew. I KNOW! sick right? They came out right away. Michael diagnosed my bug cause right away and did a great job and was in and out in no time. I can shower which my wife appreciates and she can start clogging up the sink with her hair again. My particular drain is conducive to this kind of problem and he explained how to maintain it avoid bugs and he even went above and beyond and fixed something else. Most of all, I just want a contractor to do as asked and not feel like they are creepy or casing my house to commit a crime. these dudes are cool and can be trusted. i was able to work from home and let them do their thing. thanks Michael.
Had Just in Time switch out my water heater and kitchen faucet with garbage disposal. When they installed my water heater they diagnosed my kitchen sink issues. I'm sure they could have charged me more but gave me some good advice instead. I purchased new hardware and had them come back out to fix my leaky sink.
Great service, fast response, competitive pricing and arrived on time!
Always amazing! They've come to our Rescue a few times now at my restaurant! Thanks to them we've been able to get back to normal business. Our building's old plumbing has definitely caused us problems and Justin time plumbing are the people we trust. Great people and pricing !
I have used JustinTime plumbing several times for rentals and my own home. They have great response time and get the job done. Michael was great and super thorough- will for sure request him the next time we need service.
Thank you, thank you, thank you Justin in time plumbing.
Being in a beauty salon business and getting shampoo bowl clogs up with hair, it's not easy to work like this. I got panic, but thank you to just in time that helped me out on time and charges were very nominal too. Most important my clients were happy too because they don't have to wait for long to get the water drainage.
An estimate was provided over the phone for a faucet replacement. The appointment was made for the following day. Justin and Daniel showed up right on time and performed a thorough job on the faucet replacement. They also recommended and replaced 3 worn valves under the sink. Minor repairs in other areas of the house were done courtesy of Justin. We'll definitely recommend their service!
Elise H.
11/03/2017 12:00:00 SA
Like to support my local plumbing company... These guys are great. Fast and efficient and they stand behind their work, not to mention the girls in the office are the best!
Mohammed E.
01/06/2022 12:00:00 SA
I called Just in Time plumbing for a toilet issue. Michael came on time and did a great job fixing the problem and explaining the root cause of the issue. I'd recommend them and if you can get Michael, I would definitely recommend him.
JustinTime Plumbing was excellent. They fixed my bathtub drain, my toilet and my sinks. They were all draining so slowly. Michael even arrived early. He explained everything clearly and didn't over-charge us. He cleaned up after, which is so rare. We would definitely use JustinTime Plumbing again.
Highly recommended by us!! We had a MAJOR plumbing issue a few weeks ago and Justin Time Plumbing Company came to our rescue. We were not only impressed by their level of knowledge and skill, but also their courtesy and professionalism. We finally feel that we have found an honest, straightforward plumbing company that puts customer service first. We will definitely call them for any plumbing needs that we have in the future, as well as recommend them to our family and friends.
I used to have a better experience with the company. I worked with Justin since 2015, however every since they become bigger, they are overcharging; based on my experience, about triple than any other company, I won't be calling or referring them to anyone as I USED to.
When I was calling Justin to talk over price, he said, can't you afford it? seriously?!?!? How rude.
Karma...
Had one of those weekend emergencies that we all dread! Placed a call and somebody was here in an hour. Brian did a great job and cleaned up after himself perfectly!
Our toilet flooded on Super Bowl Sunday, Brock from Justin-time plumbing took all the time that was needed to fix the problem...and his team was playing in the Super Bowl. I felt bad that he was missing the game, but all he cared about was making things good for us. I would very much recommend Brock and Justin-Time Plumbing.
Bob P.
09/10/2021 12:00:00 SA
Our kitchen sink backed up last night and was clogged to the extent that water flowed from the disposal into the dishwasher and then onto the floor. I called Just in Time at 8 AM the next day and by 9:15 AM, plumber James was at our door. In short order he snaked the sink drain, put the plumbing back together, diligently double and triple checked for any leaks and our sink drain was back working like new. James was most professional and knew exactly how to solve our problem. I would recommend James and Just In Time Plumbing very highly.
They came out same day to fix a leak. Excellent service. Fair pricing. I will use again in the future.
Evan and Anthony serviced our leaking toilet leaking issue and they fixed it in no time. We had them check out rest of the toilets in the house with other small issues and they were all fixed by placing new valves.
They were very professional and nice and I am glad I used them, thanks to Yelp Reviewers. I would definitely use them again when I need more help in the future.
Richard S.
09/03/2021 12:00:00 SA
Blake was prompt and professional. The service was completed quickly and to be honest the work area was left in better condition than when he arrived. Cleaned up after himself and explain the entire process throughout. Highly recommend. There were no hidden fees or charges. Will definitely use them again should the need arise. Ask for Blake, top notch worker and person.
Danny S.
07/11/2023 12:00:00 SA
Tyler was quick, clean and efficient! Thank you JustinTime for saving the day!!!!!!!!
Justin & his team are always so great! I work for a dental office that had an emergency in the bathroom toilet & within an hour I was able to call receive great service, quick, affordable and reliable ! Jesse was the one who came in & was super honest & overall great! Thanks for everything !
Emily G.
09/01/2019 12:00:00 SA
Called for a quote and the manager in charge was super rude and condescending to me. Is it because i was a female and do not know anything about plumbing. I dont know how they got all these positive reviews. Never been treated so bad before.
Thank you Elizabeth, Brett and Bryan for your great service!! Everyone was awesome and refreshing to work with such a solid team! Washing machine is working well and we appreciate your hard work!!
Absolutely amazing! saved my drains ! Definitely recommend them, Micheal is the best!
Curt M.
12/03/2020 12:00:00 SA
I hired Just In Time Plumbing to come replace a gas line that had rusted. They did show and did replaced the piping. The plumber said he would come back the next day to weather wrap the piping, put additional strapping onto the pipe, and remove the old rusty piping on the next day. They never showed. So the following day I texted them and I asked if anyone had come out yet to finish the job. They replied that someone had been there to complete the job. so I went up on the roof to check and nothing had been finished. I then called back to let them know. They requested pictures of the unfinished work. So again I had to get back up on the roof to take pictures. Sent them and they replied someone would be here today. What a sham .. I'll won't be using or recommending them ever again.
My weekend project turned out to be a big headache. The shutoff valve had stubborn compression ring that I couldn't remove. I had to call JustinTime to rescue. The weekend fee was high but they showed up within 30 min to rescue. The job was done very well and clean. I would use their service again.
We had an issue with our water faucet being unable to turn off. While it was disappointing it could not be scheduled to be fixed day of, Justintime came out the following day earlier than they had stated and it was fixed quickly and efficiently. The technicians Blake and Brian were very friendly, courteous and knowledgeable and immediately identified the problem, fixed it and did it well. Very pleased with their service and will definitely use them again in the future as they were reliable.
Justintime Plumbing sent Michael to do the repair. He cleared the laundry and kitchen stoppage and ran a snake out 100 feet to make sure the whole line was cleared. He came out the next morning after my evening call. Very courteous. I would recommend him to anyone.
Mike was so great and helpful!! He came quickly and explained in detail what needed to be done. Thank you so much !!
Yep, another 5 star review. I called them at 4:00pm, and they were at my house at 6:30pm.
Very easy to work with, and did they job on time and for the cost quoted.
I recently had Just In Time refit my entire house with new plumbing. I was only trying to get by on the plumbing for a few years until I was planning on new construction. However Justin would not do the job halfway as I wanted. He insisted on doing it the right way. I was hesitant but went forward and it cost about half as much as I was quoted by other plumbers. I am extremely happy and will be a lifelong client!
Justintime we're reliable, dependable and responsive. Jesse and Darin were very professional.
Michael S. and Christian were here and very professional and friendly. They were able to fix all our plumbing issues and we could not be more satisfied.
Margarete
I don't know how there service actually is because they never return calls or emails. I first called and explained that I needed an home water filtration system installed and the woman was nice and said she'd pass along the message and someone would call me. Never happened, so I sent a very detailed email -- no reply. Called again, explained all to the different woman who answered and, guess what -- yep, no return call. Not worth the effort.
Bianca M.
08/01/2016 12:00:00 SA
We called them on a Saturday morning for a blocked sewage line. This was the second time we've used them in 2 mnths, each with a different guys and everyone's been great. They're honest, quick and it doesn't hurt that Justin happens to live just down the street! Not only was he able to squeeze us into his busy schedule on such short notice, but he got the job done quickly too. I was back to my weekend errands in no time.
I have used these guys a few time and they are great! Had same day appt and better then others prices. I highly recommend.
Has a clogged toilet so we called them and received very fast service. Ryan gave us good recommendation how to keep the drain nice and clean to prevent clogging again. Thank you for good service
Very professional, installed Garbage Disposal which fixed another problem we had. Very young guy Shayne polite, impressed with work ethics. Used them again to clean out shower. Excellent work , on time.
Had a main line leak. JustinTime advertises a free estimate then claim that they can not do it virtually but must come out in person for a $135 charge. Other companies are able to do it virtually with submitted pictures. I understood for this they would also do a leak detection but apparently that is an extra $300 (which was not disclosed). Rather, for this fee the technician comes out, spends a few minutes commenting on how hard the job is, then gives an estimate 300% or 8k above other plumbers. Justin Lutz's initial response was to deny that I was charged then claim everything was properly disclosed. Warning - this plumber will advertise free estimate. Only later will disclose that this free estimate is for virtual, which they are conveniently unable to provide. Upsell to a brief $135 in person estimate then give a bid far above the market. A complete waste of time and money.
Brian came to fix a problem with our kitchen on an emergency call and resolved the issue within 30 minutes. He was very polite and did a great job of making sure everything was properly functioning after the job was done. Would definitely recommend their service.
J T.
03/01/2021 12:00:00 SA
Mark and Rich provided great customer service, professionalism, and outstanding workmanship. They were respectful, clean, and efficient. They replaced my shower valve, reworked the copper, and installed a new valve. Everything is functioning properly so far. I would not hesitate to call JustinTime Plumbing again and have them come back for any future plumbing needs!
Drew M.
11/04/2013 12:00:00 SA
I called Justin Time because of the his 5 star rating on Yelp, and I am glad that I did! He was friendly, professional--and showed up right on time. His prices seemed very reasonable and he was able to complete the work within 30 minutes or so. When I called him back 2 weeks later to let him know that we needed a slight tweak to his work, he immediately responded, When can I come over and fix that for you? He came over at 8 a.m. sharp the next day and had it fixed within minutes--at no additional charge. Very impressive all the way around. I will definitely be planning to call him again and I highly recommend his services.
Cliff S.
03/02/2021 12:00:00 SA
Got a call from my son at 7pm that our bathroom was flooded. Turned out to be a busted supply line and bad ball valves. Called JustinTime and within 40 minutes Brock was out and fixed the water leak. He was very thorough. He also checked the water pressure and explained everything that was done and what needed to be done during regular hours when it wasn't emergency rates. I am going to use them for all our plumbing issues.
On a Saturday evening my husband and I had just arrived home from 26+ hours of traveling. We had turned our water and water heater off while we were away, and when we turned it back on, water began flooding from our water heater in our garage. It was after hours, but we of course needed to use our water and were immensely looking forward to a hot shower. I called Justin Time plumbing and Brock was at our house within 30 minutes. After another 45 minutes, he had fixed our water heater pressure release valve and everything was working again! They were highly professional and reliable right when we needed them most.
Justin Time Plumbing was the answer to our plumbing nightmare!! We have had some minor plumbing problems before that my husband always seems to get things flowing until yesterday when his best efforts were not good enough... So we called Justin and he was there within the hour.. Justin was very knowledgeable and professional and worked quickly and neatly, and before we knew it, the problem was no longer a problem!!! When I was handed the work order with a total price owed for his services I was shocked at the amount.. His prices are more than fair and he didn't charge me a fee.. for the emergency WEEKEND call. I would recommend JUSTIN TIME PLUMBING if you are ever in need of a great plumber!! Thank You Justin!!
T. I.
03/11/2014 12:00:00 SA
Best service and quality work around. Don't waste time or money with anyone else. Affordable and honest. Had a backed up main line, food & liquid flowing out of sinks and bathtubs a total mess, the team at JustinTime was out to the house immediately, assessed the situation, fixed and completed within a hour. Fantastic job. Thank you JustinTime. TI
Excellent service on Christmas Eve. We had 30 persons coming over for dinner and our drainage was clogged completely. They came and fixed the problem in a couple of hours. They saved our evening. Thank you for great prompt service. I recommend them.
Becks P.
04/01/2022 12:00:00 SA
We had an issue with out kitchen sink leaking. Jesse came to take care of the job. He was very polite, clean & quick! Thank you for the great service.
Blake from JustinTime Plumbing was really amazing, a true expert. We called the office with our plumbing problem, and he was at our house within 30 minutes. Blake took care of everything, and couldn't have been nicer. He was very informative about the entire process. We are returning customers, and it is because of experts like Blake from JustinTime Plumbing. I strongly recommend using this company.
Sandy A.
03/05/2021 12:00:00 SA
These guys are great. Very professional and friendly. The phone line was busy but they called me right back and booked an appointment. They sent me a text and email to confirm the appointment. The technician Ryan was covid safe and fixed our problem very quickly. This is the 3rd time we have used this company and plan to use them anytime we have a plumbing need. I highly recommend this company.
Justin was great! He came right on time and took care of our office sink in a matter of ten minutes. Friendly customer service as well. Highly recommended!!
Scott W.
08/05/2023 12:00:00 SA
We just had Brian come out on a Saturday to fix a plumbing issue and he was very professional and knowledgeable.
Ericka R.
05/09/2023 12:00:00 SA
Casey came out and unclogged my toilet he was very efficient and informative. Would recommend
Jessica G.
08/09/2012 12:00:00 SA
I found Justin Time Plumbing on Yelp. I had Justin out at my condo to fix a slab leak, and fix it he did. At the end of the day he had a very fair price and I'm happy that he diagnosed my slab leak correctly (other plumbers had misdiagnosed the leak). If I call him over again for another plumbing issue I would definitely not hesitate to post another review about my experience.
Thank you for the excellent service Ryan!! He identified the issue and solved it very quickly. He also cleaned up the areas that he worked including our sink and sink strainers!!!
Robert V.
05/03/2022 12:00:00 SA
I would not recommend JustinTime Plumbing and would give zero stars if I could.
Called JustinTime at the suggestion of a friend. I was given an estimate over the phone. $130 to service a tankless water heater and then $130/hr plus parts to fix a leaky faucet and toilet. Sounded fair enough.
When they came out they said they didn't advise flushing the tankless water heater because of the age and some corrosion showing up. They said we should consider replacing the unit which would be around $4,000. Not a problem, I appreciated the candid, honest advice and it was something I would consider.
The tech then proceeds to our bathroom to fix the toilet and faucet and says it would be $260 at which point I asked how much the toilet part was and he said, No, it's $130 per task. I then said that the lady in the office said it would be $130 per hour plus the part. He then said he had to go call the office. After a while he was still outside so I went to see what was going on and he then said the office said to fix the toilet and faucet was now going to be $480. That's $220 over what he just quoted in my house. WTF!!!
I told them to just leave. He then had the nerve to ask for $79 for the minimum trip charge. I said no. These guys probably would have even won my business to install a new tankless unit at a nice profit but blew it with their shady and dishonest pricing practices for a short term gain of a couple hundred more dollars.
Why is it always the same sleazy switch and bait tactics with the Plumbing Industry. Still looking for an honest reasonable Plumber for over 20 years. Scratch these guys off the list and I will continue my ongoing quest to find an honest and reliable plumber.
We got a call back in 15 minutes with a scheduled repair the same day for our plugged kitchen sink. Terry was very nice to call 30 minutes prior to the techs arrival. The young men (Jay & Ryan) were professional in every way (appearance & polite) & got the job done quickly with NO mess. So happy to find someone that we can understand and not worry about our safety.
Mir P.
05/08/2019 12:00:00 SA
So far so good. Mark, the really nice, clean, English speaking plumber showed up in about an hour. He worked fast and just left, an hour and a half start to finish and he had to run out for a part. My shower is finally working great. Someone else had fixed the leak but I always had problems. I literally just said oh that's how it's supposed to work.... They get my repeat business!!!
Chris R.
11/06/2010 12:00:00 SA
These guys are great. I was referred to them through a friend. They showed up early and were friendly and polite. They knew what they were doing and made short work of a decent-sized project . They explained how the problem occurred and how to prevent it from happening again. Saved me money in the long run.
Adam G.
10/01/2019 12:00:00 SA
True professionals! Just had these guys out last week for some simple preventative drain cleaning and they did an awesome job. They were not pushy at all about upselling yet they were very informative about procedures and what to watch out for. I had the pleasure of having Ryan and Andrew come out. They were quick, clean and really nice! I plan on having them be my go to guys whenever i have plumbing issues and i would highly suggest you do the same!
Pat S.
11/09/2010 12:00:00 SA
Just In Time Plumbing is AWESOME!... Justin came to the house today to clean two clogged drains (laundry and shower), not only did he come on time but his rate was extremely reasonable. If you need a efficient, honest, friendly, knowledgeable, plumbing professional you need to call Justin. I know my family and I will next time we need a plumber.
Bryan K.
03/12/2021 12:00:00 SA
Five stars are not enough!!!! The JustInTime Plumbing crew, Alfonzo and Cristian, were fantastic, professional, very informative and efficient. They completely resolved our HOA drainage issue; seriously clogged landscape drains (check out photo! This was just one of the monsters and debris in the drainage system). Completely satisfied! Also, the company's customer service reps, Anna and Elizabeth, were equally wonderful and made me smile each time I called in.
Alexander M.
07/02/2014 12:00:00 SA
Contacted JustinTime Plumbing and people were very friendly on the phone. Like the Mario brothers, guys came in and handled our plumbing needs without a problem. 2 toilets / 2 shower heads all done in a matter of hours.
Only thing was that they could have cleaned up the trash from the replacement parts, but for the price I paid, I can't complain. Definitely hire them again in the future.
I bought a Moen kitchen faucet, and simply just needed an experienced plumber to install it. I was quoted $253 by a well-known plumbing chain to install the faucet, which I think is way overpriced for what should take less than an hour. Nevertheless, I reluctantly agreed to have the expensive plumber do the job, as, at the time, I had no good referrals for another plumbing company. We made an appointment, and the plumber called a number of times during the day to say he ran into trouble, and would be coming later. This went back and forth, until the day was over. We scheduled for the next day, and the same thing happened: unforeseen problems occurred with a job further postponing my (simple) installation. This is a big chain. Is he the ONLY plumber? Couldn't they have sent a replacement. It's not rocket science--just and faucet install.
I saw the JustinTime Plumbing truck across the street, and remembered their name, and called Justin, the owner, he came over--early, in fact-- and WITHIN 30 MINUTES, the faucet was installed, checked for leaks, and the work area left clean.
The price: $100. How about a SIX-star rating!!!
Brian
Irvine
My water heater broke a couple weeks back and Justin and his crew came out within a couple days to replace and install a new unit. They were quick, friendly and efficient. They even spent an hour on the phone with my home warranty company to explain their assessment of my issue, which eventually led to a complete replacement instead of trying to fix components that would inevitably fail on my crappy older water heater within a short time. If you need knowledgable professionals, call JustinTime and make sure to wave to them when you see one of their 20 vans cruising throughout OC.
This company gets 5 stars. Let me start with...in the beginning I tried to call the previous company I dealt with (C&C plumbing). 1. They state Out Of My Service Area 2. They state their machine is out of service.
I called a couple of other companies locally with mixed bag of results ranging from Is This an Emergency?, We'll get back to you around noon or this afternoon.
Not a warm fuzzy feeling.
I called Just In time plumbing left a voicemail and text message. Elizabeth immediately responded by text and was able to accommodate an 8-9am appointment with Ryan. Oh and by the way found Just In Time plumbing on yelp ofcourse due to the high rated reviews.
Ryan arrived promptly and diagnosed the clog and remedy. He took care of the problem and recommended I needed a new fill valve in one of the toilets. This I knew I needed and it was a matter of time.
There was no up-sell of any services. Ryan took care of the clog put everything back into place and everything was operational again. I appreciate Ryan's thoroughness.
I will be a repeat customer for my residence and rental property. Thankyou JustIn Time Plumbing - Elizabeth and Ryan. You saved the day.....I was worries for a bit....
Brenda L.
11/12/2015 12:00:00 SA
I am beyond words to describe the way I feel about this company ! From the ladies in the office, to the plumbers themselves. Justin time plumbing lives up to their name, I called for a leak under my sink and they came out in the same day, better yet with in a hour. Prices are reasonable, quality of work is excellent ! I highly recommend this company best plumbers in Orange County for sure.
Professional, knowledgeable, passionate, conscientious. Justin was incredibly helpful over the phone, and sent the super star team of Bryan and Marc to replace our tankless water heater. They openly communicated exactly every step as they went through each task, answered my questions with honesty, and were incredibly thorough and detailed oriented. You could tell they really enjoyed their jobs! Thanks, guys, and I am honored to have introduced you to the cronut!
These guys are awesome - best energy - great prices and all-around good guys. They totally went out of their way to go get a part for my shower that I did not have - and did not charge me more for service - they only charged me for the part. I was completely astonished they took the time (and cared enough) to earn a good customer (FOR LIFE)....to do that. They were honest, forthright and careful in their work and I am very happy to say I will never use another plumber...we even shared a few laughs! BEST PLUMBER EVER!! :) HIGHLY RECOMMENDED!!
Straightforward, on time and highly efficient. I called on a Sunday because two of my toilets were leaking water. I wanted an appointment for the following morning and they gave me the first slot between 8-9 AM. Steve showed up at 8:20 AM.
He gave me a variety of options based on my budget - and did the job quickly and effectively. He quoted me $250 to fix both toilets and that's exactly what was charged. He was cleanly and very polite.
Hopefully I won't need to use a plumber again any time soon but if I do, I'm calling these guys!
J J.
07/03/2015 12:00:00 SA
I was extremely pleased with my experience with JustinTime. I called this morning at 10:30 and the call center was extremely helpful to get someone out to me by 1:30 the same day! Adam and Phillip were extremely polite, friendly and efficient. Adam did a great job installing my bath faucet/diverter in less than 15 mins and both were able to de-clog my kitchen sink. Prices were extremely reasonable and these guys really knew what they were doing and could do it quickly. Plus their services include warranties. Will definitely recommend them to others and call them in the future!
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