Rachel G.
02/09/2018 12:00:00 SA
This is long winded but may be worth your time to read if you like saving money... JC Green plumbing is on time. And they will clear out a clog or bail you out of an emergency plumbing situation for a price. In this respect, I can't fault their basic (but rather expensive) plumbing services which we used twice for a backup issue and camera inspection to the tune of $400... However, they might also try to take you down a rabbit hole if they inspect your sewer with a camera. They were one of five local, licensed plumbing companies we asked to inspect our sewer line via camera when our plumbing continued backing up around the beginning of January 2018. After charging us two times for clearing a blockage, and a third time for running their camera, JC Green showed my husband some footage of roots and a very damaged sewer pipe. The gentleman that scoped the sewer stated (in writing) that our entire sewer pipe needed to be replaced to the street, and wrote a quote for the work (which was a small fortune). My husband and I, not being ones to settle for a single quote or diagnosis in such situations, called a total of four more local, well established plumbing companies to inspect our sewer pipe. We made sure to tell none of them about JC Green's assessment of the situation. Three of the plumbing companies ran their cameras showing us live footage and proof of a structurally sound sewer pipe all the way from our house to where it tied into the city line. These three plumbers showed footage devoid of roots and no damage WHATSOEVER. All three companies corroborated that all we needed a new cleanout connection to connect to the sewer line and each wrote a quote for the cleanout replacement. The fifth and final plumbing company ran a camera and similarly claimed, as JC Green had, that the pipe was damaged and needed to be fully replaced but did not show us tree roots (please note that there are no trees on or near our property). This other plumbing company, which also stated that the sewer pipe needed to be completely replaced was close to $2K less than JC's quote for price reference. Long story short, three honest plumbing companies corroborated a diagnosis that all we needed was a new clean-out which connected with the sewer pipe at the very edge of our house, not an entirely new sewer line. The difference in cost for replacing the clean-out vs. installing a new sewer line was about $5k, based on the average quotes for each. It's been three weeks since having our new clean-out installed for a pittance compared to a newer sewer line installation, and our plumbing is all fixed up now! The work was done by a reputable, local plumbing company which guaranteed its work and materials, in writing, for 7 YEARS!!!. We did not demo our driveway, nor pay close to $10K which would have been the approximate cost in total for city permits, sewer replacement, and a whole new front yard/driveway replacement after excavation for the full sewer replacement JC Green quoted us. Take it from us, even if you're in an emergency situation, get a second, third, or even a fifth opinion! It might save you thousands.