Integrity Plumbing

HIGHLY RECOMMENDED!!! James and team came out to install our Whole Home Water Filter & (UV disinfection) system.  James was matriculate when it came to designing the layout and installation process. His attention to detail was beyond any experience I've had with traditional plumbing work or repairs. Our project came out perfect and exceeded my expectation.  If your looking for any-sorts of installation or repairs you really don't need to look further. His company names states it all; transparency, professionalism, attention the detail, and integrity!

James and his company Integrity Plumbing will be my family's go to for our plumbing services from here on out!  ++

No need to look any further. This is the plumbing company you need to use.

They are courteous, responsive, honest, fair, genuinely nice, and do quality work .

I am super impressed with this company.

James was amazing! I had a Pressure regulator and a leak at my main water supply to the house. He reviewed the pictures I provided and gave me a great estimate based on what he could see as well as if multiple unions had to be replaced exactly how much that would add. He came out the same day. I got both a text and a phone call when he was in route. Once at my home he looked at it and confirmed he could take care of it for the original estimate and have it done in an hour. He finished the job 20 minutes early and it looks and functions perfectly. He also replaced the hose bib at no charge. 10/10 rating from me - not only a super friendly person but his estimate and total cost was 1/3 what another plumber quoted me. Blessed to have found Integrity Plumbing!

Great service! Excellent customer care! Reasonably priced!
We noticed a leak on our ceiling the night right before Thanksgiving and sent multiple inquiries on Yelp. James responded quickly and showed up 8am the next morning.
He checked & fixed the issue quickly and identified some other potential leak points and did preventive fixes on those parts as well. He helped contacted the builder of the house to check warranty to help save money. In the end he helped find & schedule mold remediation and de-humidifying service for us so we dont need to worried about anything.
Integrity is what his service is about and I m grateful to find him for any plumbing related services/issues going forward. Thank you James!

James is a very friendly, honest professional.  He and Lyle fixed our toilet quickly, showed us how to make adjustments, and gave us tips to save on water costs. The toilet works better than it has for 18 years. He charged exactly as estimated.  We will trust him with future plumbing needs.

James takes care of all my plumbing needs in my townhome in Tustin and has always been honest and reliable. I cannot recommend them enough. I like how their website has upfront cost for plumbing services needed. I recently recommended my sister to use them, and she said she was satisfied with the company as well.

James is awesome! He came to our home on time with a kind smile and professional knowledge of the plumbing issues we experienced. He finished the job quickly, was incredibly responsive and honest. I know who I'll call anytime I have a plumbing issue. I'll call James and Integrity Plumbing. James is a blessing!!

I was looking for a plumber,
and after reading several reviews for Integrity Plumbing,  I gave them a call.  Owner James Shute was very helpful when I called.  All their pricing is posted on their website so you have a good idea of what the cost will be upfront... which I really like.  Made the appointment, and Lyle came today to fix some clogged pipe issues.  He not  only educated me on the repair, but showed me how I could help with clogs in the future.  Pricing was less than I thought and I am completely happy with them.  Couldn't recommend them more!!

James is a high integrity/high ethics plumber who is a real pro at his trade. Our family absolutely loves working with him. His work is thorough, clean, and very professional and he always goes the extra mile. He takes a lot of personal pride in his work and his approach and communication style is super pleasant.

James was awesome, on time and very professional. He fixed an issue we were having with our shower cartridge. He replaced it and even went as far as to look into the warranty for us which saves us a lot of money. Really appreciate all his work and highly recommend Integrity Plumbing!

We wanted to replace our water heater, Integrity Plumbing came out and inspected our old water heater and suggested a tankless water heater.
Not only did it save us space in our garage but it gave us instant hot water throughout the house.
James the owner himself, came out and did the installation which was very professionally done. He was a perfectionist and educated us on the unit, the care for the unit and all the benefits that come with the tankless water heater. His company gave us an Amazing deal and disposed of our old water heater.
5 Stars  All the way across the board for our experience with James and Integrity Plumbing.

I am completely satisfied with Integrity Plumbing's workmanship. It was effortless to set up an appointment for a leaking drain under the kitchen sink (I was lucky to get a same day appointment too) and I was pleased that James was able to arrive ahead of schedule. Not only was James very professional, but he was also very polite and respectful. He was very thorough and his service was reasonably priced. I trust Integrity Plumbing with any future plumbing issues at my house.

Excellent service!
James was very knowledgeable and clear on what processes were needed for our office space. He was very professional and great to work with. I couldn't be happier! If you are in need of a plumber who is skilled and honest in their work, work with Integrity Plumbing!

Great experience, Lyle explained everything and gave recommendation on how to fix our toilet. The value is reasonable for the service we received. Also had no problem with a 6 year old talking his ear off the whole time. Thank you! Like other reviews, will be calling them back next!

James helped us about a year ago when our offer was accepted to buy a resale house that needed to have a plumbing inspection.  More recently we are very happy with the hot and cold water connections James fixed for our clothes washer. After calling late one night James setup our appointment and responded the next morning. He was on time and smelled good.  After evaluating the job He completed the work quickly and did not exceed his original estimate. James also pointed to some other potential problems, like a 23 year old water heater that may be near end of life. Integrity plumbing is our GoTo place for all things plumbing.

If you need a plumber - choose T H I S Company!!!  I have been struggling to find a reliable plumber for my home and it finally happened. We had a home issue and had so much trouble dealing with American Home Shield and the plumbing companies they recommended.    Enough looking back.... enter the now!  These guys are professional and courteous - and they fully explain the issues with options and cost and allow time for research - since most of the work is a significant cost... it is important to understand the value of the work / repairs.  I didn't find a lower cost alternative anywhere and I know the attention to detail and the quality of work and material choices were superb.  Service with a smile isn't the norm anymore, but these guys enjoy what they do and it shows.  They are experienced and knowledgeable with everything plumbing ... including intelligent toilet installs and wall mounted faucets, etc.  They even showed up on a holiday - for a leak that they didn't cause but fixed quickly and they didn't overcharge when they could have - we literally had no options !     James  - you are a gem and we appreciate you - more than this review can express.       t h a n k   y o u ! !

The best plumber you will ever use.

Integrity Plumbing exceeded all my expectations with their prompt response, professional demeanor, and efficient work. I highly recommend them for anyone in need of a reliable and skilled plumber!

Highly recommend!! Had to get a valve replaced in order to get a new washer installed. James and Shannon were super quick to respond to my request quote in Yelp. They were able to help me the same day.

James was very communicative when he was en route and arrived at my home. James was super friendly and helpful. He went above and beyond to provide excellent customer service.

Excellent service by James and his crew member! They replaced the broken mixer cartridge for our bathroom, and also replaced the bad hose under the sink that released odor. Very nice job! Highly recommend!

On Sunday night,  we sent an inquiry to multiple plumbers for a drain issue we were having in our kitchen sink.  James was the first to respond with detailed quotes (best/worst case scenario) and very competitive.  Mind you, this was around 8:30 pm. We chatted back and forth regarding this issue and really appreciated his quick professional response. He showed up at my home at 6:30 the following morning with a big smile and got right to work. He repiped our kitchen sink because whoever did it prior designed it like a hamster maze. James suspected there was more to the issue we were experiencing but that was behind the wall. Being that we live in a condo he advised we contact the HOA to get them involved.  Their plumber came out and James communicated with them which was great.  His suspicions were correct and was a big job that quickly got repaired.

I can tell he takes pride in his work and really goes that extra mile for his customers.  Hopefully, we won't need a plumber again anytime soon, but if we do, James is who I'll be calling!

Our toilet started leaking and dripping through our ceiling (yuck!). We contacted multiple plumbing companies on Yelp for an estimate. James from Integrity Plumbing was the only one to provide one.
Most wanted to come out, check it out then provide a free estimate. I didn't have time for that. And James was available to come out quickly.

On the day of, James called me to let me know he would arrive towards the end of the time slot given for arrival. And texted when he was on his way.

Once he arrived he put on shoe covers and checked out the issue. He confirmed it was likely the toilet seal based on what we described.

He got his tools and checked to see how much water damage there was by scanning the ceiling. Luckily no detectable water. Then he got to work. He replaced the toilet seal and put everything back. It looks nice and clean.

Before he left, he checked the vent on the water heater, the main house water shutoff, and the water pressure on the house. All key safety items.

We are so happy to have found a plumber like James and Integrity plumbing. We will be calling him for all our future plumbing needs!!

Extremely responsive, fair and skilled. Takes time to explain everything as well, which was very much appreciated.

Very responsive from initial estimate to automatic texts notifying me the plumber was on his way.  Owner texted me late at night to make sure everything was set for the next morning.  I really appreciated that they communicated via text so I could deal with this while on conference calls.  Plumber arrived on time and was very helpful and professional and worked quickly. Got several quotes and price was right in line.  Very, very pleased and will definitely use again!

We had a toilet that had issues and we contacted many plumbers through Yelp. Integrity Plumbing had the lowest estimate and was very responsive.
James came out to our house (same day) and was very thorough explaining everything he did. The final bill was even lower than the estimate. I would highly recommend this company.

I contacted a few different businesses and James from Integrity was incredibly responsive and gave a very reasonable quote to install a new kitchen faucet. Lyle came over to do the installation 2 days later and he did a great job, was very knowledgeable and even inspected our water heater too. The job was done neatly without any issues and we're super happy with the result!

I had a very bad plumbing problem where I rent and James came and he solved everything in less than 30 mins. Since he came in he was very professional and informative. He even put on shoe cover booties before coming inside. I'm so happy with his service.

Called Integrity Plumbing for a leak coming from a dishwasher.   James showed up on time and was friendly and polite.   He found the leak quickly and explained everything so we understand what's going on.  He is reliable and at the same time very affordable.   Good job James!

Please use Integrity Plumbing for any leaks, issues....water heaters...etc. Why? Well the name says it all.  The owner, James, should really add a few more words to it....like awesome or even AMAZING. At this point you should be asking.....why?  Because they go above and beyond to help homeowners in need of some plumbing navigation and etc!
We found James through a neighbor around 2020 when we first moved in and he helped us with our water heater.  As first time homeowners, we were very stressed since it caused mold to grow and it had seeped to our neighbors wall.

James came to the rescue and our stressed out nerves calmed down and everything was completed shortly after.    Our first impression of him was already through the roof so in Oct of 2022 when we received notice that our neighbors were having leaking issues in their unit because of a hidden pipe of ours, we immediatelly called James to rescue us from this perilous journey once again.  

Everything was done by phone because we were on vacation for a couple of days but guess what?  We didn't have stressed out nerves panicking what to do beacuse we knew James has a plethora of knowledge and knew how to handle everything from the start.   Second time around was a bit more work however he's been making sure it's been a breeze for us with transparency and honesty.    

We cannot stress enough how reliable Integrity Plumbing is so if you really have any issues just give them a call!

Can't recommend these guys enough. Professional, prompt, and well organized. Lyle was super personable and took an actual interest in the wellbeing of our home. We had an upstairs toilet leaking water from the seal. This water was making its way downstairs and was generally freaking us out. Lyle diagnosed and repaired very quickly. And no sticker shock with the bill. I'm happy to say we have a new plumber!

We had our toilet replaced by Integrity Plumbing and were very pleased with the service.

Robert, the plumber technician, was professional, considerate, and friendly. He arrived on time, explained the process in detail, and cleaned up after himself. He also patiently answered all of our questions (and we had many!). We were particularly impressed with the way he handled the flange replacement. Our old one was pretty much disintegrated! He explained that it was important to replace it properly to avoid future leaks. The quote was fair and reasonable, and he did not try to upsell us on anything we didn't need.

We also want to shout out to James, the owner, whom we initially talked to. He was very personable, and kind, and answered all of our questions regarding the installation. Emily, who helped set up the appointment, was also friendly and helpful.

Overall, we highly recommend Integrity Plumbing to anyone looking for a professional, honest/transparent plumber with fair pricing and warm, friendly customer service. They are a keeper and we'll be glad to have them come out again for any future plumbing needs!

Transparent pricing for all plumbing repairs with the webpage.  Excellent work quality. I will definitely use James again and recommend.

Timely response

This company came out to give my sister a second opinion on a slab leak.  They live up to their name!!  Honesty over self is a beautiful thing :)

Integrity Plumbing is hands down the best! James is up front and honest. From start to finish he was professional, punctual and a pleasure to work with. James is now our go to Plumber. if you have any type of plumbing job,  call Integrity Plumbing, you'll be glad you did.

We had a pinhole leak and James was quick to respond when we reached out. He was able to locate the leak and replace the bad section of pipe quickly. Very polite and reasonably priced also! Highly recommend!

I was getting high water bills, when I called the IWD, they told me I should have a water leak.  After looking through many recommendations on this website, I decided to call Integrity Plumbing; I was not disappointed at all.  They showed up when they said they would, they finished the work when they said they would, from the plumbing installation to the drywall work, everything was done top notch, no one can tell I had a slab leak at all, they did a wonderful job, very thorough and conscientious.  I definitely would recommend them any time.  James and his crew are very polite, hard workers and do the best job for the customers.  If you ever have a water and/or plumbing emergency, Integrity Plumbing is the one to call, you will not regret it.

I needed a replacement pump for my water heater to recirc hot water to my fawcets,
James did a great job. Very responsive and reasonable. Would definitely call for my next plumbing challenge,
Thank you James

I had an odd issue on a Saturday night -- no hot water pressure (cold was fine) and no visible leaks. I was unsure exactly how severe my issue was (i.e., if there was a leak in the floors/walls vs. my water heater giving out). James arrived within 45 minutes and quickly fixed my issue (some sort of contraption was stuck in the pipe leading into my water heater). I was extremely grateful for his quick response (and easy fix). Without that, I would've been terrified there was a leak I couldn't see!

Needed to unclog a kitchen sink. Received several quotes and Integrity's Plumbing was the best one. What's also good about this company is that all quotes are listed on their website, so you know exactly what the job will cost before hand. Scheduled an appointment for the next day. They showed up timely and communicated before the arrival to give an exact arriving time. The job was done fast and communication was perfect. Will definitely contact them again for future projects.

Toilet issues on a holiday weekend and they were able to come out same day.  Quick service and lots of helpful info about some build issues with the toilets unrelated to the job.  Tuned the handles for free etc.  What more could you ask for?

James came out and installed a whole house water filtration system. I'm very happy with the install. He made sure everything was functioning and even added a faucet so I can attach a hose to wash my car with the filtered water so it won't have water spots. Will definitely use Integrity Plumbing for future projects and all of my plumbing needs. I used the project feature on Yelp and James honored the quoted price and went above and beyond my expectations for this project. Thanks Integrity Plumbing!

James is really really good.
He's very honest and explains very well.
And you can tell he actually cares about what he does.

If there is any plumbing issue, Don't hesitate to call. James. He will make sure everything is fixed the way it should be.

I am so thankful that I have found him!

Sunday night, made my little's favorite meal and enjoying a nice family dinner...during clean up my kitchen sink decided to ruin our nice evening by spewing water out of the sink and causing anxiety and stress.  I rushed to find a plumber on yelp and within a min or two I got multiple replies from plumbers but gravitated to a response from James,  owner of Integrity Plumbing.  Just like the name of the company, that's what James had.  He was quick to respond, gave me an estimate and even went above and beyond by texting us with answers to our concerns.  He was able to fit us in last minute and came over early next morning.  He fixed our sink, looked and cleaned our bathroom sink and took the time to check the rest of our old pipes.  Our rental is a much older condo and he made sure to check everything to let us and our landlord know of any issues.  Our landlord was so pleased with James and the service provided, we will definitely have Integrity Plumbing as our go to plumber.  Thank you James for being such an amazing, honest and reliable professional!

When a pipe burst in my mother's home, I asked for a quote on Yelp from several plumbers.  James was quick to respond with a fair estimate and could come out the next morning. He contacted a restoration company for me (to handle the flood damage) and fixed the burst pipe and a leak in the line running from the house to the meter. He was always quick to respond to my texts and calls (even when he was on vacation with his family) and he was upfront about everything. James is kind, professional, knowledgeable, honest, fair, responsive, capable and did a great job! I highly recommend Integrity Plumbing! I am extremely pleased with his work!