Description
Fast & friendly service Rooter-Repipes-Repairs & MORE .... Electronic leak detection service in slabs, walls & ceilings . Repairs and replacement of all faucets and fixtures. Certified to do FREE Water clean up damage and assessment. Expert in all types of water filters and Softenors for whole house. Repipes , re-routes and repairs my specialty .Most work comes with written guarantees.
HISTORY
Established in 1991.
Get the quality services you deserve and expect from Gary's team with more than 20 years experience. We care about our costumers and fix plumbing problems within affordable prices.
ABOUT BUSINESS OWNER
Hi ,I'm the owner of the business , I was born in England and trained as a plumber at an early age. I focus on providing friendly , reliable services with the sole intention of making the whole experience based on pleasing customers so we can do business again. Build trust, listen to your needs and execute the task at hand.
SERVICES
Toilet Repair, Water Heater Installation, Pipe Repair, Faucet Installation, Water Heater Repair, Sink Installation, Faucet Repair , Leak Detection , Backflow Services, Gas Line Services, Sewer Services, Emergency Services, Bathtub & Shower Repair, Bathtub & Shower Installat…, Drain Cleaning, Drain Installation, Toilet Installation, Pipe Installation , Sink Repair , Garbage Disposal Repair, Septic Tank Services, Water Filter Services, , ,
Reviews
Anne C.
11/01/2014 12:00:00 SA
Great service. Professional, show up on time, they tell you what the problem is and how they will fix it. Reasonable rates. They take care of the issue in a timely manner and are clean. Definitely will use Moses Plumbing when needed.
I hired Gary and his team for bunch of work at my home. Replacing all the angle stops, installing couple of faucets, and replacing all the toilets. Before hiring Gary, I was asking a lot of questions and he provide me a lot of detail I was looking of over the phone. Most of the other plumber did not have that much time or did not want to spend that much time over the phone.
When Gary and team came to the home, they did a good job on all the work they did. They did not rush things nor did they take short cuts. There was a minor leak at one of the sink drains after they installed it, they came back right away and got that taken care off.
Gary also provided me with a longer warranty then standard 1 year all the other plumbers offered. He is a little pricey compared to the other plumbers I called, but for me it's worth it with the quality of the work they did and the longer warranty he provided. I am pleased the service and I would hire Gary and his team again for plumbing needs.
Gary and his staff are highly skilled and knowledgeable, of pleasant demeanor and clean.
Gary and another plumber installed water hammer arrestors in a bathroom, installed a washing machine tray and made numerous repairs and upgrades upon our request recently at our home.
Gary was fair with his estimates and worked in timely manner to get the jobs done. High regards.
Called Gary, based upon his stellar reviews on Yelp, and he lived up to those. I had a running toilet, and Gary knew the brand and was familiar with the problem. He quoted me a fair price, told me he'd call me 30 minutes before arrival--which he did. He fixed the problem, and showed me what needed to be done, while explaining how the parts function. He initially told me the toilet needed a new main part, which is an extra cost (clear in his initial quote), but ultimately it just need a rubber washer--saving me money from having to replace the entire part. Honest, efficient and reliable! I will definitely use him exclusively!
Amy And Chad O.
7/27/2016
We had Gary install a new water heater and seal our bathtub last weekend. He did a great job and was the most reasonably priced out of several quotes we received. We were very pleased with how quickly he was able to schedule us in as well and even on a weekend. This is the second time we have used Gary and will not hesitate to call him again. Thank you Gary!
I never done business with this company, nor will I ever choose them. Found their tag on our door, so fucking annoying.
DP A.
09/06/2015 12:00:00 SA
First and foremost they get 5 stars for honesty. So many plumbing companies work on a Fear Factor (do this, pay this or else....) not so with Moses Plumbing. One thing I have learned there is no way to visually inspect with 100% certainty where a leak may exactly originate, especially with no water visible under sink YET coming up through the laminate flooring in the kitchen....exact diagnostic means (if you really want this fixed) pay the start up cost cheerfully and be at ease. This includes all the fancy equipment 1st for electronic inspection, (yes there will be cutting a hole or two in the dry wall for absolute visual inspection) but again this has to be done to repair pipe anyway i.e. it's part of the total quote of repair guys...by doing this, Moses Plumbing will be able to offer you 3 reasonable plans of repair...all having their own set of advantages....
I have neighbors we all have the same piping issues due to shady construction when we all bought homes here in Laguna Niguel. None of us knew the chemical water composition of this area that gravely affects our pipes in our homes over time. I have been luckier than most, this is the 1st problem I have had in 15 yrs...but it is the tip of the iceberg. The water composition will not change and every pipe (or pipes) have their life span.
My job was taken care of in one afternoon w/o any drama or scare tactics. From the quote they gave me it was repaired on the low end so I opted for a preventative procedure of quickly replacing the pipe next to it being so corroded.... it would need repair soon it was a cheap fix since they were already in their anyway. They also offered to patch the dry wall and coat the area so it is painter ready....all of the extras I chose was still under the high end quote...that is 5 stars guys! (as good as it gets!!)
If customer service is important to you, YOU MUST call Gary's Plumbing! I called Gary to fix my toilet but got so much more! He was very knowledgable about what was causing my blockage in the toilet and exactly how to fix it. He gave me a quote over the phone that was reasonable and came the next morning. He did it quickly and explained every step along the way. I really appreciated that he came to fix our toilet but gave us a fair price to also fix the bath spout. Just to help us out, he unclogged a sink drain, and changed the shower head! He didn't get frustrated with me (and my husband) when we were deciding between getting the bath spout fixed or not. He was friendly and engaging to my children as well (my kids love to talk to people.) He should be #1 here on yelp. Call Gary! You will be SO glad you did!
Sumita K.
11/11/2019 12:00:00 SA
Raul was very professional and efficient. When I had the leak I spoke to Gary over the phone. He immediately sent over Raul and they did a great job
Excellent service - called Gary mid-morning with an emergency and he offered to stop by at the end of the day. He called and texted to let me know when he would arrive. He got to the house and went right to work and completed the job quickly. He cleaned up and checked everything twice before leaving. The price was also good.
- Will call Gary again if I need a plumber.
Gary contacted me to say Kody and Jacob were on their way and arrived on time to replace my shower valve. They were wearing their Covid masks and booties and brought the correct part needed. Kody was the main plumber and was totally professional in his skills and explained the process to me as he performed the repair. Their communication was excellent and the price was fair. Kody represented Gary's Plumbing with the highest integrity and professionalism. I would highly recommend this plumbing business for any repairs and I am telling my friends. So happy to do business with a quality company.
I called this today at 2;20 and 4;00. The first message said they would call in 10 minutes.
I called the second time, the message said Sorry, I can't talk right now.. It's after 6 and no call-back. His plumbing service must be a one man band.
Great job Kody!! Thanks for adjusting my pressure regulator to 50 psi!! Friendly and Excellent Customer Service!!
Mon. Dec 21- Gary quoted me price of $295 labor and parts to repair dripping mixer valve in tub. Said he'd be here Wednesday 10-1 with 30 min heads up.
Wed. Dec 23- I called them at 1:00. Kody said he couldn't come until later that afternoon. Rescheduled for first thing Thursday morning.
Thursday Dec. 24 - Kody came and fixed dripping mixer valve in tub. Charged $340.
Monday Jan. 4 Couldn't turn water off in the tub. Gary said Kody would call before he came that afternoon to fix it. Kody showed up (without calling) and fixed it. He said it was a part that was missing a screw. He drained the hot water tank and replaced the anode rod. Charged $25.
Wednesday Jan.6 - No hot water.
Thursday January 7 - Gary came and using an extension cord, plugged in a temporary small tank so I'd have hot water.
Friday January 8- Gary said that it could either be an electrical problem or a
problem with the tank. Said that I needed an electrician to install an independent switch to the hot water heater before he could work on it to not worry about electrocution.
Scott the electrician called and scheduled an appointment for Monday.
Saturday Jan.9 - I cancelled the job.
(The job was done by a different plumber. Didn't need an electrician.
Gary did a great job. He figured out the problem right away and was in and out within two hours. He was clean and very professional. He had all the parts in his truck, which saved a lot of time. I would highly recommend him to friends and family.
Gary gave us excellent, 5 star service. He personally answered the phone and patiently listened to me explain my needs regarding a faulty water heater, asked me specific questions regarding our set up so that he could fully understand the job. As I did more research throughout the day, he generously answered the phone several times to answer the smallest question I had even though I had not officially hired him. He was willing to help from the get go. He was also readily accessible via text which extended into the evening when we were coordinating for him to come out the very next day to help us switch out a faulty water heater. I value above all the ability to reach the person who is actually doing the work.
Gary texted me an hour before he arrived with his arrival time, within the window he had estimated. He did the work he promised AND he helped to unclog a bathroom sink drain that had been bothering us for months without charging extra (we didn't want to pay for a plumber's house call for such a small job).
I will be enthusiastically recommending Gary to our friends for their plumbing needs. Many heartfelt thanks, Gary!!!
Raul & Cyrus were so very courteous and knowledgable. My slab leak was identified quickly and for a very fair price. The repair was costly, but I think the price from Gary was reasonable. I appreciated the very clean and dignified demeanor of these two men who came in to our home to do this job, and they did it very well with attention to making minimal cuts and damage to the home. I am very pleased!
I had several plumbing problems at my house and at my daughter's house. Received an ad for this company in mail, did some research, sounded like a good honest plumber. So I called, professional immediate response, on time, explained everything first, showed & demonstrated, expert repair. Fair price, quality repair. He will be my plumber for mine & daughters home from now on.
Tom S.
11/12/2015 12:00:00 SA
I've used Gary twice, first for a complete home tune up where they discovered a leak in a water heater line, and second for a broken toilet. They were honest about the needs and the ways to approach them to save money. The communicated clearly, directly, and patiently answered questions. Their work was swift and effective, and they made my 90yo father feel important and respected.
I cannot see myself calling for another plumber and neither should you!
We can't say enough good things about how Gary owner of Gary's Plumbing helped us out over the years. We have used him for the following problems; a pin hole leak from our upstairs bathroom dripping into our downstairs kitchen, kitchen sink faucet replacement, water heater replacement, a pipe leak in our garage, new bathroom faucets and replacing all old water hoses under all of our sinks. Our latest issue was a partially clogged toilet drain that he told us what to do first to see if we could clear ourselves and it was magic. This company is very professional, always on time, does an excellent job, fair prices and always returns our calls in a timely manner. We highly recommend Gary's Plumbing.
Gary came and ran a camera through our pipes to see if we had a major problem. We did not. He's very honest and a real pro. Can easily say it was the best experience I've ever had with a plumber. I highly recommend this company and will be calling again in the future.
Gary's Plumbing is top notch! Gary provides great service, great communication, and fair prices. I called him for a low water pressure issue that I was experiencing in my shower. Gary diagnosed the problem by asking me a few questions on the phone and was able to provide me with a more accurate price estimate and to ensure that he had the parts required to complete the job. Once he arrived for the repair, he provided me with a couple of options to correct the shower head water pressure. I'm very happy with his work. He was quick, efficient, honest and polite...I would highly recommend Gary's Plumbing for your plumbing needs! I will definitely use him again. Thanks Gary :-)
Call and tried to get an appt. Waited to get a call back for confirmation. No call back. Rescheduled to accommodate the set appointment, although unconfirmed. I though he would at least have the courtesy to call me. But nah.....that didnt happen. When i called, he wanted to reschedule me to friday. 4 day from now. This is not a person of integrity in time. Although he gave me a maybe i can show up this afternoon, i declined. Can't work with people too busy i guess business is too good these days. But this is one guy i wont ever be calling ever again. We all have the money to spend, it's customer service i am looking for and there aint none here.
Jonathan L.
10/02/2017 12:00:00 SA
Had an issue with the valves to my washing machine. Lou came on time and was quick and courteous. Would definitely call again for any future plumbing issues!
Jill B.
10/03/2017 12:00:00 SA
Gary answered my call on Sunday, and was at my house promptly Monday morning to fix a small pipe leak. He found a greater problem, pointed it out, replaced pipes, and did a house inspection and offered to fix sink faucets and a heater vent as well. He was professional, thorough, and cleaned up the work area. He guaranteed the replaced piping for 3 years. I'll call him again for plumbing problems.
Quick Response, reasonable pricing and very nice. We had a leak and it was a difficult fix. They did a great job and charged us the quoted price even thou it took longer than expected. Gary will be our go to plumber for the future.
After receiving surprisingly high water bills for a few months, I called Gary for assistance. I was forced to leave a message, but my call was promptly returned. The next day he sent his technician, Lou, to deal with the issue. He arrived within the 3 hour window I was given and did call in advance, as promised, to let me know he was soon on his way. He was professional and a pleasure to have in my home. He took the time to explain his methodology for diagnosing the problem and went about his investigative work. While I have no doubt there are unscrupulous vendors out there that would have told me I had some expensive pin-hole leak in (buried/hidden) plumbing, Lou concluded that two (marginally) faulty toilets were the likely issue and quoted me a fair price for the work, which he immediately proceeded to perform. I guess I won't know for sure whether the problem is truly resolved until I get the next month or two of water bills, but there is no reason to believe it hasn't been. Regardless, if Lou is representative of other workers for this organization, Gary's Plumbing appears to be a very fair company with which to deal and I will certainly use them in the future for any plumbing needs.
Highly recommend! We used him for a kitchen faucet installation. Very quick/Very professional and reasonably priced despite his deep plumbing knowledge. Will definitely use him again for future plumbing needs!
I would call on Gary's again in a heartbeat. Their service team was great, explained what the problem was, a clogged feedline that managed to unclog itself, were able to tell me the age of my hot water heater, something I did not know, and gave great information for when I do need to replace it. Also, wonderful to find out that they have set fees for different things, and there is no extra charge for after hours emergencies. That I didn't know, but great information to have.
Responsive and fair
I had a water heater replaced and was satisfied with work done and price was fair
What more can you ask for
I contacted Gary for a shower that had issues with water pressure and temperature. He sent his crew and did a diagnostic and offered a simple solution that resolved the issues for us at no charge. We were impressed by his expertise and willingness to help even when there was no financial benefits for him.
Gary is a wonderful plumber. He arrived on time and even had his mask on when he stepped out of his vehicle. Went over pricing and started promptly. In less than 20 minutes he was done with the tub!!! I stored the number so if I need a plumber it's him!!!! Highly recommend this plumbing service! Thanks Gary
Called Gary's about a leak in my copper pipe. Didn't get a hold of him and didn't leave a VM either since I needed someone right away. He called me back when he saw the missed call and he agreed to have someone come by within the hour. Greg showed up, indeed within the hour, and was very nice to work with. He found the problem and recommended the shut-off and regulator be replaced on the main pipe to the house and they were quite old so it's a fair recommendation. We agreed on a price that seemed fair and he was done pretty quick once he got the parts needed. Great experience.
Lars H.
03/11/2019 12:00:00 SA
Because of a flyer left on our front gate I called them to have a slow draining shower rooted. Louis showed up in good time the following day, but after looking at the standard 2 inch drain, he said he would have to come back some other time with a bigger rooter. He also said he would have to check with his boss if the advertised $99 rooting deal would apply to our second floor shower. Now, a week later, I have yet to hear from them again.
Gary is the best!!! I came home from work and discovered we were having some plumbing issues. It was already after hours and most places were closed, but fortunately Gary was open and answered my call right away. First I walked him through the issue and he was so helpful, telling me where and what to look for to see what the problem could be. I texted him some photos and he was really responsive. All of this amazing service without ever even scheduling an appointment. We were going to schedule an appointment the following morning, but unfortunately found out our unit was causing our neighbor's unit's roof to leak so we were forced to call an emergency 24/7 plumber. However, I was so pleased with Gary's responsiveness and helpfulness, we are 100% going to him next time!
Linda L J.
08/11/2015 12:00:00 SA
My regular plumber was on vacation, so I gave Gary a call, and he picked up the phone promptly. He happened to be available within the hour, and was in my town. He gave me a quote over the phone, and showed up within the small window of time he had quoted on the phone.
Upon his arrival, he reviewed the items I needed help with - running toilets and rusty tank-to-bowl bolts.
Fortunately, he then asked if there were any other plumbing needs that I had. I did - I had fried my sink disposal a few months prior. He gave me a quote, and pretty soon, we went through my whole Honey Dew list. Then, then he went to work.
As an aside, he noticed that my water pressure gauge was showing signs of corrosion, and so he checked the water pressure, for no charge. He let me know the pressure was good, and since my money is tight, we could wait to replace it.
He checked my water heater just before he left and let me know it was adequate.
He got all I asked done, was professional, listened to me, and delivered the service I requested.
I would not hesitate to call him again and I would recommend him to friends and family.
Tim L. D.
03/03/2021 12:00:00 SA
Finally having a chance to share my experience about Gary's Plumbing. My business had a slow leak somewhere on the floor where water was rising slowly. Appointment was prompt as he understand the urgency of the matter.... during their extensive troubleshooting, it was obvious that Gary and his team knew their trade and had the proper equipment. He broke down the numerous causes and costs involved. It ranged from a potential slab leak, main line issues, to clogged drain lines.
Needless to say, we started with most budget friendly hydro-jetting and cleanout clearance with a snake. Fortunately and so far this fixed the issue so far.
All in all... Gary and his team were curious and professional. Prices are fair given their knowledge, experience and reliability.
I highly recommend Gary to anyone with plumbing issues or needs, he's a genuine and honest guy.
Called Gary's plumbing to get estimates for some work I needed for my house, he answered himself and spend almost 30 minutes on the phone answering all my questions and gave me great competitive quotes. He was so helpful and knowledgable. I will be using him for all my plumbing work and highly recommend him. He is honest, extremely knowledgable educated, and very helpful. He gave me referrals for other work I needed done, educated me about the best water filtration systems, and he is credible as he has over 450 5 star reviews on Angie's List. Thanks Gary I hope this review finds you :)
Norm L.
10/08/2015 12:00:00 SA
Morning starts off with me finding water on the garage floor -- yep, water heater is busted and leaking. Turn to Yelp and find a 5-star rated, Irvine based water heater company who claims to have quick service and based on their name, I figure why not. Call their number around 8 am and am instructed to go to their website to schedule an appointment, which I do. I get an email stating, This form was just sent via text and email to every technician we have. We will get back to you as quick as humanly possible. Two hours later, nothing -- no email, no text, no call. At the recommendation of a friend, I give Moses a call, Gary picks up right away and shows up less than an hour-and-a-half later as promised. He gives me the low down (water heater is not repairable which is not surprising given it's probably close to 15 years old) and quotes me repair and replace price (repair because he has to build a platform since the original drywall base was water damaged from the leaking unit, and has to knock out a couple holes to prevent mold growth). While waiting for the broken unit to drain, Gary offers to do a general plumbing check and finds problems I knew we had with the toilets, which he takes care of. Luis finishes the job in the afternoon and we never miss a beat; no need to go to our friends to shower, no need to show up at work smelling ripe, brand new 50 gallon water heater installed and working like a champ.
Gary has definitely earned my trust for plumbing needs in the future, and will be on my own recommend list from now on! Oh, and that other supposedly speedy water heater company? 36 hours later, I'm still waiting for them to contact me.
I appreciate how Gary really listened to me & explained all of my options. Prices are competitive, and he did a great job! I will definitely use Gary's Plumbing again when I need a plumber.
Will N.
05/08/2018 12:00:00 SA
set up an appointment on yelp. this dude does not even show. I called him and he never picked up. He is straight up a piece of f shit. Waste of my day to even set up anything on help. This leads me to believe that all his yelp reviews are fake. Not professional at all.
I contacted Moses Plumbing last week for a toilet tune-up & water heater flush appointment. Gary called me at 1:30pm today to let me know he would arrive at 3:45pm which was within the timeframe scheduled. He was prompt, courteous, personable, knowledgeable and professional. He was patient with my questions while he worked. I am very pleased with the service and the affordable price. He was efficient and clean (no left over debris like my plumbers in the past.) In addition to what I contracted for he checked things over for me so I could keep an eye out for future potential problems but there was no hard sell to get it done now. I would highly recommend my new go-to plumber - Moses Plumbing!
Jerry B.
04/01/2021 12:00:00 SA
Gary is a true pro. He does what he is requested to do and does it right the first time. This review is based on two services. Highly recommended.
I LOVE Gary's Plumbing! Gary was extremely helpful on the phone and made the extra effort to get me help right away. He sent Louis out to service our needs and he was very courteous and prompt. He worked quickly and kept everything clean. All our problems are now fixed and our life has returned to normal.
After working with other plumbers in the past, Gary's Plumbing was a breath of fresh air. I give Gary's Plumbing my HIGHEST RECOMMENDATION!
Harrison M.
05/03/2018 12:00:00 SA
Gary came over on very short notice and arrived well within the time window he stated over the phone. I had a slab leak that showed up as a pool of water next to my front door. He and his assistant quickly diagnosed the problem using high tech leak detection equipment and their years of experience. Gary offered me a couple of options and I selected the lower cost option. He worked about 12 hours pretty much nonstop and re-piped the water line running from the main line into one of my bathrooms. He would not leave until the water was turned back on and no more leaks! He is honest as the day is long and his prices fair. Give him a try and be glad you did because he got it right the first time.
P.S. Gary also has a great sense of humor and will keep you laughing (makes paying the bill fun..almost) LOL
We bought our house 4 years ago and it was in awful shape. We did most of the work ourselves, including plumbing. While everything worked, there were issues. Fast forward to this month, when we bought a toilet tune up and water heater flush from Moses Plumbing on another site, expecting a quick in and out, or massive sales pitch. Gary showed up and instead of the usual lengthy sales pitch for thousands of dollars of work, he quickly identified the issues with our plumbing, provided a plan to correct them and quoted an extremely good price. Once we agreed, he got right to work, calling in another of his crew. They did an excellent job, walked me through what they did, and left our house clean. I was very pleased and will be using Moses Plumbing for all my future work.
Very responsive, honest and professional. Gave me same day appointment, in up front estimate and fixed the problem.
I called yesterday and was able to get an appointment for today. I got a text 30 minutes ahead and appointment was right on time. Our plumber was Lou. He did a great job and was able to add to the scope of work. He had all the supplies he needed to get the job done! We'll definitely be calling Gary's Plumbing back for any future plumbing needs!
Lori M.
05/02/2016 12:00:00 SA
Gary and Lou just left my home and I couldn't be happier. What started out as a day when I thought we were going to be tearing up flooring or ripping open walls, turned out to be only scale buildup in valves and a bathtub jacuzzi which Gary and Lou took care of. Our hot water lost pressure in three of our shower/baths. I thought for sure we had a leak! So happy with their service and thankful for their honesty and great work ethic. And now I have my water pressure back! If you need a plumber, don't look any further. Call Gary, you will not be sorry!
B J.
06/08/2019 12:00:00 SA
Didnt get work from this service. But he offered the cheapest quality equiptment at the highest price. Seemed to be personable, most are when trying to get business. Gonna go with another service with products i purchase( not home depot quality cheap stuff)
After reading all the 1 star reviews. I had to get other bids.
Shady ass plumber. Sold us on replacing a valve that could have stayed on until we replaced our water heater. Had to him change it upon his recommendation and ends up causing it to leak at the water heater and new connection. After the job I could tell something was wrong when he kept checking the job. But after wiping off the problem and hoping I would not notice and try to cover up the hack job by writing on invoice that I have to replace another part. Sounds familiar? Like a short mechanic stringing you on for more money. And that's exactly what he did, asked for more money. Contacted him to come back out to fix problem he created, not a peep!! Should have know. Be for warned use this guy at your own risk. Used him on a friend's recommendation now I'm out 500 bucks and now looking to have to replace water heater earlier than needed, but definitely not going back to him for that service.
Debra O.
06/04/2019 12:00:00 SA
I had my bathroom remodel by this company last year and I'm still waiting for them to finish I have a big hole in the wall that they said had to dry it out from a leaking pipe 6 months ago after they had repiped everything 2 months prior. Now the drywall they installed next to the shower is rotting away. Instead of putting the baseboard back behind the bathroom door the painted it white. Every time I call Gary and ask him to fix the problem he sends someone who doesn't know what they are doing. I have pictures of one of his men asleep in my bathroom when he was supposed to be working.
I just wanted my bathroom fixed.
Carl G.
08/08/2016 12:00:00 SA
Had trouble with slow-draining kitchen sink: previous plumber had snaked drain, and that was it. Gary spent time discussing possible reasons, and what he could do. Ended up installing an easier clean-out, and snaking the drain - problem solved. Also recommended using a certain drain cleaning enzyme, which I purchased from Amazon. He was honest, easy to talk to, and if I do have any future plumbing problems, I will call him.
I highly recommend Gary's Plumbing. I called, left a detailed message and within 10 minutes Gary got back to me and scheduled a window of time for the same day. Then, Lou called me and gave me a 15 minute heads-up, arrived on schedule, diagnosed and fixed the problem. It was a simple replacement of a broken faucet but he had one in his inventory and it was all handled neatly and professionally. I hope not to have any more plumbing issues but if I do, at least I have a reliable and reputable plumber to call.
Evelyn D. Irvine, CA
Have used handymen for plumbing repairs, which has not worked out so well in the long run. Decided to call a plumber for toilet leaking problems and outside water valve replacement. Not having a good reference, I yelped. I am thankful for the great reviews. Gary was honest, professional, informative, thorough, efficient and left his workspace very clean. He also did an inspection on valves, lines and hoses to let us know what we can do improve our water efficiency.
We have found a great plumber and will not hesitate to recommend and use him in the future.
Actually I didn't review Gary because he never showed up. However he did get another company to cover and that solved the problem. What else can I say.
John F.
Laguna Niguel
Gary was very knowledgeable, prompt, trustworthy and cleaned up after he completed the job and explained everything to me.
We're renting and said if the landlord needed to talk to him about what was done, to give him a call.
I would highly recommend Gary's Plumbing!!
Maryana L.
09/02/2022 12:00:00 SA
It was the second time we were using the services of the company. This time I was personally dealing with the plumber Gary and another plumber.
Our shower temperature control was leaking and needed fixing. When Gary came on August 4th to have a look at the problem we chose the option of installing the new valve and that would cost $975. On August 10 Gary said he would order the new valve and it should be there in 2-3 days. Next time I heard from Gary was August 16th when he said that he had the parts ready and we scheduled the next appointment. He arrived late without telling me in advance that the time had changed - I don't like when people are irresponsible regarding appointments and my time. When they finally came the valve parts were not the right size and they had to reorder it. That's fine I understand things happen. I was being very patient all this time. Gary said he would let me know as soon as they have the new valve.
On August 29th I got a notification from the company that the appointment had been confirmed with Gary for August 31st at 8am. I was looking forward to finishing this repair. But on Tuesday evening I got another notification saying that Gary had completed the work at our house, which didn't happen because nobody came in to do the repair. That was some mistake.
On Wednesday I finally got to speak to Gary and told him about these notifications but he didn't even recognize that it was his company's mistake or confusion. He simply disregarded this situation and said that Thursday they'll come to install everything.
On Thursday another plumber came to do the work and everything went well. He completed the repair and had a call with Gary at the end. Gary asked the plumber to get the payment. And I wasn't sure how I was supposed to pay for the job as the first time my boyfriend was making the payment and I asked if they had my boyfriend's payment information to process the payment this time. And at that moment I was verbally attacked by Gary over the phone: he even wouldn't let me explain the situation. I honestly didn't know if the company had my boyfriend's credit card information on file or if he was supposed to send them a check. Gary just yelled at me saying that he doesn't want to hear about any boyfriend, that he'd never met him before, that I'm stiffing him for money. He started accusing me of things that would never even cross my mind. That was so crazy and stressful!!! I asked Gary to give me a few minutes to contact my boyfriend so I would know how I should pay.
I don't remember any other time being treated like that by any man, never mind a person whose service I'm buying. That's simply unacceptable and disrespectful!!!
In a few minutes I paid in cash because the company's manager said they were not accepting credit card payments at that moment, which is very strange by the way.
We will no longer use the service of Gary's Plumbing. They should learn to treat their customers with respect and also fix their communication issues.
Larry S.
01/04/2017 12:00:00 SA
He replaced all valves in shower and re-installed shower handles, now everything in the shower works better than ever. If you ever need an honest person & excellent work done, Gary's Plumbing is right for the job!
I always feel vulnerable when I need to call a plumber, as I have not found one that I can trust to date. When it was determined by the gas company that I had a leak in my gas line somewhere, and they subsequently just turned off the gas, I did not know what to do.
I called Gary's Plumbing, and true to their reviews here on Yelp, they called me back right away and came as soon as they could. Luis came to assess the situation and when there was a plan of action, he came back with Gary to start the work.
They brought in a leak detector, who thoroughly checked everything until he found the leak. Then Gary went to work, quickly fixing the leak with the least amount of disruption to my wall possible.
His assessment showed his expertise, as everything went as planned, and the cost to me was very fair with no surprises, as he continued to communicate with me throughout the process.
I highly recommend Gary's Plumbing. It feels great to know that, going forward, I have a plumber that I can trust the next time I need them.
I've used Gary several time through the years and he has always been a honest and a true professional. He takes the time to listen and explain and does the job right the first time. I highly recommend Gary for your plumbing needs!
I would highly recommend Gary's Plumbing. He was punctual and his estimate was accurate.
He replaced angle stop valves and flex lines as well as installed new 1 main water pressure regulator with piping / fittings. Very professional and high quality work with fair prices.
left the bathroom spotless. I would highly recommend Gary's Plumbing for his honest, hard work and he uses only high quality fittings - not builder grade junk.
Out And About M.
12/26/2018
I had a dishwasher and garbage disposal installed by an unlicensed plumber to save money and they never really worked well.. the holidays were coming up and I got a flyer on my door for Gary's so read a few reviews and thought I'd give them a call..My Plummer showed up on time super professional and got both issues resolved at a fair price..
Great job
luis came to my home twice, first for install 4 sets showers, second for install the Cabinet in bathroom, he did a great job!
I would give you 0 stars if I could. Not only did you show up, cut a whole in the ceiling only to not detect the leak and leave, but Gary is beyond disrespectful and his customer service is trash. We brought in another plumber after Gary left.. he found the leak in 2 minutes, 1 inch away from where Gary cut. The lack of effort yet eagerness to get paid was astounding. A business isn't a business without proper customer service, consider that the next time you tell a client to shut up. Put your money in honest business, not this.
Gary's taken care of our home a handful of times and on every occasion he's been professional, responsive, and great to work with!
The price is always very reasonable and his response time is excellent; also, I'll ask questions about why something happened or how to prevent issues and he's happy to explain and share his expertise, which is really appreciated.
It's hard to find people in this industry that you can really trust, so my wife and I really appreciate Gary and his team for taking care of us!
Paul P.
05/06/2017 12:00:00 SA
I had a slab leak and received a referral from a friend who is a satisfied customer of Gary's Plumbing. I had already received 2 quotes from other plumbing companies but was not satisfied with either of these. During my phone conversation with Gary, he demonstrated an extensive knowledge of the diagnosis and repair of the slab leak process. He gave me a flat fee to diagnose and pinpoint the leak and then we would discuss the repair options and quotes for that.
Gary and Greg came out that afternoon, after they finished the job they were currently working on. They were able to diagnose and re-route piping to neutralize the leaking pipe in the slab in a very efficient and cost-effective manner. I will recommend Gary's Plumbing to all my family and friends and if I could give him 6 or 7 stars, I would!
Gary from Moses plumbing is amazing!!! We've had three different plumbers out to our house in the last six months and Gary is far and above the best! He's fixed things that other plumbers could not and has provided a great deal in the process.
It's so refreshing to have a plumber that knows what he's doing and doesn't rake you over the coals in the process. Thank you Gary!
Sarah M.
04/11/2021 12:00:00 SA
Gary was great! He was very knowledgeable and he thoroughly checked everything out. He even checked how on us the following day. Would recommend him to my friends. --Sarah M.
Had a leaky bathtub faucet and contacted Gary's plumbing because of their good reviews and Saturday availability; was pleased that Gary got back in touch with me so quickly. The tech that came out (Luis) did a great job explaining what the issue was and saved me money by refurbishing the existing fixtures instead of selling me new ones. The estimate given by Gary was right on the mark. I would use them again. Thanks
Have used Gary three times for plumbing issues. In each circumstance either he or one of his employees arrived within 30 minutes of the time promised, explained the best solution to our problem and then gave a fair quote and stayed within the price promised. When our water heater needed replacement he arranged to have the job done in one day so we had hot water that very evening. Please call Gary for any of your plumbing needs.
Gary came to unit with trainee.
I tried to explain problem, and he would not listen.
He said we had leak in unit C, and he would have knock holes in living room wall.
He had trainee knockout 18 X 18 inch. hole in the living room wall, while Garry was on the phone for about a hour.
Bottom line their was no leak there.
He wanted to knock out more hole for another $600.
We told him, he did enough damage and to leave.
He charge $320, never found leak & left with 18X18 inch hole in living room. Later we found the leak ourselves. It was the dishwasher. Save frustration & do not ask for his help.
I found my new plumber for life.
These guys are awesome.
Toilet was leaking and making a hissing sound. I called them in the morning. They answered right away and scheduled a call for later that day. They arrived on-time.
Issue was resolved in less than an hour. Tech was super clean, extremely nice and very knowledgeable.
I know my issue was not that complicated but it was nice to have a plumbing company come out and repair the toilet at a reasonable price without any upselling or pressure.
Review is for Gary's work today...prompt arrival to perform emergency work on a leaking regulator, knowledgeable and competent, very cordial and considerate when in our home.
Clean bill of work, contractors background checked out clean, and above all -- delivered results. Pricing commensurate to local area, parts, and labor required. Fixed issue within 2 hours.
Hopefully unnecessary but would use again in future.
Similar Items
Wall Pete Plumbing Company
Mark Allen Plumbing & Heating
Johnson Brothers Plumbing