Home Pro Plumbing

We have an issue with a landscape drain and James not only provided a quote on the phone, but was very flexible with the scheduling. He showed up early and had full equipment. Found the problem immediately and hydrojetted the drain. He also helped us clean up the yard and hydrojetted again. I probably wouldn't go anywhere else for the plumbing work anymore. Seriously the best.

James was great! He gave me a quote over the phone and when he got here the quote didn't change. He was very respectful of my things and answered all my questions. My water heater went out and I think it was time to update it with a tankless. During the process he was very clean. I am definitely going to use him again on my water softener system and new toilets.

Came out right away, unfortunately it was over the weekend and in the evening so nothing could be done in the moment.  Tech showed up bright & early next morning prepared to get the job done and that he did.  I will use their service again as the response was quick and price fair.  I have even requested an estimate for a whole house re-pipe which is very much needed.

James was very helpful! He gave a quote over the phone and stuck to it once the work was done. He was able to come out timely and was very professional. Our house is old and has some quirks, but James was very helpful to explain things and give us options when there were multiple ways to address something.

Excellent and fast service. Made themselves available quickly even though our need was not an emergency. They cared. Unlike other companies, they didn't upsell, didn't try to sell us other products, they just diagnosed the problem and got it done. Even when they presented us with other options, they provided their professional opinion. They were honest and reasonably priced. Highly recommend - and they will be needed with the summer months coming.

James was great! Honest, punctual, communicative, reliable, friendly. We appreciated his work and prompt response. Definitely recommend.

I called and spoke to James during our cell phone conversation yesterday on Friday, August 17, 2023 at 5 p.m. James was very honest in speaking with me when I asked him to give me a FREE ESTIMATE over the phone because it will be more cost effective for me and it will save me a lot of my time.

James has a soft spoken voice and he was very personable and is a very experienced plumber. James told me he is the owner and he works alone he doesn't have anyone working for him. James is married with children so he is a family man and a very nice person. That is my observation of James when I talked to him yesterday afternoon.

James also answered my cell phone call right away after the second ring even though James told me he is in San Diego, CA yesterday working on another plumbing repair job in his customer's house. James company is very busy and he has regular customers.

Also James said he wants to save me a lot of money and I was really surprised by his statement, he told me yesterday afternoon, because
usually when I have hired some plumbing companies in the past. These companies have been really greedy and they overcharge me for my plumbing repairs that needs to be done on my mom's house.

It was a breath of fresh air for me to talk to James the owner of Home Pro Plumbing yesterday because of his Honesty with me. James quotes me the price of $189.00 for his labor in completing the Kitchen Faucet Replacement Service. James advised me to call the Moen Kitchen Faucet Company where this faucet was manufactured and ask if this Moen Company that has a lifetime warranty on all of their parts to explain to Moen this issue with my Moen Faucet leaking now. James told me that Moen will give me the new part for FREE and this Moen Company will ship out this part to me all I have to do is pay for the shipping fee which is a minimum charge and very little like $6.00. I was very happy that James cared enough about me to save me money.

James told me that if I make the decision to ask him to buy a New Kitchen Faucet from Lowe's Home Improvement Store or at Home Depot in Oceanside, CA then it will cost me more money for the part and for his labor.
James quoted me the price of his labor including this Kitchen Faucet the total cost will be $333.00.  

I told James that I will let him know what my final decision will be and I am still waiting for another plumbing company will be coming over to my mom's house tomorrow on Saturday, August 19, 2023 between 8 a. m. from 12 p. m. it is a (4 hour window) for all plumbing companies. This plumbing company is from El Cajon, CA.  I was very satified with the excellent customer service I received from James the owner during our cell phone conversation  yesterday afternoon. I told James I will write a review on Yelp today for this excellent customer service he gave me and also for his honesty on him quoting out these two different prices to me. I appreciate him very much.

Best plumbing experience! James came over on a Sunday night, was here within 30 minutes of the call. He was super efficient and priced well. He did a great job was super professional, friendly, and answered all of my questions. I wouldn't go anywhere else for my plumbing needs.

I've been trying to get some work done on the garage for a few months now:
- repiping the water line
- redoing the laundry hook ups and drain
- cleaning up the water heater/dryer gas line  

I called about 10 different plumbers and they either didn't respond or quoted me exorbitant amounts.  I finally discovered James at Home Pro who not only gave me a competitive price, but was super responsive and came out same day to check it out and give me an estimate.  

He was also very polite, thorough, honest and realistic about the work that needed to be done.  

**Update post job:  James arrived promptly at his scheduled time, and worked hard to finish the job.  Quality of work was top notch and he even cleaned up the garage and took trash with him!  New pipes and gas lines look real pretty!

I was in an extreme bind on a Saturday. I broke my valve to my washing machine. Water gushed from the wall and I had to turn off the water at the main line leaving me with no running water in my home. This was no simple job and other plumbers I talked to did not want this job....telling me this will be hundreds of dollars as if I didn't know that and obviously in an emergency you pay the price. Home Pro was the best! This job required cutting into the wall and changing piping and valves. Price was very fair. Work was excellent.