Mike N.
06/03/2016 12:00:00 SA
Short Version:
If I could give them 10 stars, I would. Amazing company, absolutely perfect, 110% recommend! They will come to your home to explain everything and provide tons of information, there will be no pressure at all to hire them, and if you go with them, you will be blown away at what an amazing job they do. Not to mention that a team of brothers runs the company. The are incredibly professional and friendly, do top notch work, and fix anything you need to make sure the job is perfect. This is the kind of company I actually feel HAPPY to give my hard-earned money to.
Long Version:
Like many other homeowners, our 1970's galvanized steel pipes had reached the end of their lifespan, and we needed a repipe. We did our research and decided copper was the way to go as opposed to PEX. We called around and had several companies come out to give a sales pitch and bid.
Some things we learned along the way - you can repipe with PEX (plastic) or copper. Do your homework to see what is right for you, but we chose copper. When you are looking for a company to do copper, make sure to ask lots of questions, such as - How long will this take? What kind of copper do you use? How many workers will you have at my house? Do you drywall, patch, and texture, and does that cost extra? And maybe most importantly, how long will I be without water???
I found most companies tell you it will take about a week, and you will be without water for 1-3 days. If you are anything other than a single guy who can go without showering and cooking for a few days, this is obviously a problem. Gladiator get's it done in one day. The other thing to look out for, is that some companies come in and install new pipes right next to your old ones. When everything is done, they cut the old ones, connect the new ones, and they are done. This is good because you are without water for a very short time (as you continue using your old pipes while they install your new pipes), but it sucks for your house, because they have to cut through things to install the new pipe runs. Gladiator avoids this by cutting all your old pipes out, and installing new pipes in the same spot, all in ONE DAY.
Gladiator comes shows up on repipe day with an ARMY of workers. They are all on time, friendly, and professionally dressed. They send workers into every part of your house. We literally had guys working upstairs, downstairs, under the house, in the garage, and in the front yard, and back yard, SIMULTANEOUSLY! They cut out all the old, and completely repiped the whole house, including a new line to the water meter, all in one day. The next day, a worker came to drywall, patch, and texture holes in walls (made during repipe to access pipe locations).
Everything came out perfect. We have such amazing water flow now. This company has master plumbers, so if you have any other jobs you need done, like water softeners installed, etc, these guys can take of it.
Basically, what can I say. I just just blown away but what an amazing company this is. If everyone ran their company like these guys do, the world would be a better place.
Their prices are very reasonable compared to the competition. You will probably pay a little bit more for Gladiator, but they are WORTH EVERY PENNY. Do not hire some crap company to save a little money on a huge job like a repipe. These guys are super professional, use the highest quality materials, are extremely friendly and pleasant to deal with, and address any issues or concerns you may have immediately. Just a top notch outfit.
Thank you Gladiator for the work you guys do. You made our repipe a totally stress-free, great experience. You are guys are the best. I will be recommending you to all my friends.