George Salet Plumbing

Ten star review for this team, from initial request for a quote through sign off from the SF building inspector.  First, back of house communication gets an A+.  After I contacted GSP, they reached out to me promptly. Their team used a combination of emails and texts to set/remind me of appointments and to answer questions. Their messages were friendly and detailed. This up front operation made me feel like I could trust GSP.  Second, my technicians were AWESOME.  I made them write down their names so I could mention them here- that's how awesome.  So, a big shout out to Alan Byrne and David Ivacheff for making this process stress free and fast. These two were warm, professional, clean, on time and communicative.  It was clear they knew what they were doing.  Alan and David explained what was going on throughout, tried to save me money from my original quote by trying to salvage some pipes (I mean, who does that?) , were funny and non-invasive in the apartment. The process took two days and on day three, the SF inspector reviewed and approved their work.  Now, my 15 year dream of installing a gas fireplace is one step closer; and O'Kell's is coming out next week to start the masonry. THANK YOU GSP for helping make my dream come true. As you can see, highly recommend!

Awesome company! John and Bobby were the plumbers that fixed the jobs needed in my home. They were kind, courteous, professional, reliable, respectful and efficient! There was no fee to get a quote , and they also quoted and charged a reasonable price for the work!  They helped me prioritize what jobs needed to be addressed professionally and were responsive and agile to add changes to the original plan easily and seamlessly. I really appreciate how easy they made it for me to work with them and also for their skill and professionalism, and for being honest, thoughtful and trustworthy. They even put shoe covers over their shoes before entering my home every time! They fixed the issues thoroughly and quickly. They did a great job and I highly recommend!

Tried to do some self home repair and the toilet valve at the wall broke, water running, called needing prompt help and all contacts at George Salet Plumbing came through.  So appreciative.  Thank you so much Jose!

Thank you Goerge Salet Plumbing for a great job in my bathroom but I'd wanna give a special thanks specifically for Tyler, he came in and fixed my broken toilet. Everything now looks clean and perfect, even better than before. he knew exactly what he was doing. He showed tremendous amount of knowledge, good work, and respect. I love my toilet (never thought I'd say that). Everything was done in a couple hours. Can't ask for a better job :) :)

Thank you Tyler!!

I owe George Salet Plumbing a big apology! They helped me out several months ago, and I just realized I never wrote them a review. Truly excellent service from this company. My washing machine had been causing water overflows in my garage, and my regular plumber said I needed somebody capable of industrial-scale work to come root out the pipes. That's what George Salet Plumbing did, and I've had no flooding since then. I wish I'd called them much sooner.

We feel so lucky to have found George Salet Plumbing!  
Our house is very old, and Juan suggested the perfect corner sink for our very small bathroom and a utility sink for the garage. We also had them install a new faucet and filter in our kitchen.
Juan and Jose had their work cut out for them, yet they completed every job with masterful skill. They truly went above and beyond, especially because they had to deal with cramped, outdated, and old areas of our home.  We were also very happy when talking to the people on the phone about scheduling.  This is a topnotch business!

Our fireplace wasn't lighting anymore. I called the fireplace company that installed it many years ago and they referred me to George Salet Plumbing. Since it wasn't an emergency, I got an appointment within the week.  They were very communicative. I received a call that morning saying their employee had finished his previous job early, could he come right away. Ryan was very nice, mask and booties. He diagnosed the problem and got to work, cleaning the unit and replacing something he thought was the problem. He said it might also be something else which is a little pricey, but that probably wasn't the case. He took the whole unit apart to thoroughly service. After three hours, everything was put back together but it seemed to still be cutting out a little. We decided to just go ahead and replace the other part. Poor guy had to take it apart again. It was a package price so I wasn't charged by the hour. Four hours later, our 25 year old fireplace that had never been serviced has been entirely rebuilt. So next time your service person is late, just think, he might have had someone like me as an unexpected lengthy service call before you. I will definitely be calling them in the future and referring my friends.

We had a few plumbing issues that needed professional help.  Alan from George Salet Plumbing came highly recommended.  Alan and Jacob came and inspected the issues we had, gave us a reasonable quote, and were able to take care of our immediate needs within a short period of time.  Great guys, very respectful, and did a great job!!

Alan and David provided fantastic service, quickly diagnosing and fixing a broken outdoor fireplace. Both were polite, friendly, and professional. Highly recommend George Salet Plumbing, and Alan and David.

I recently had a clogged kitchen sink problem.  Knowing GSP is a local business and I have heard of immaculate feedback from Brisbanians, I decided to give them a try.  The online scheduling is painless and someone responded within a short time.  The technicians showed up on time next day as scheduled.   They respected my property and safety by wearing booties and masks.   They took care of the clog and cleaned up nicely.   I had to request for a second visit and the office staff was able to squeeze me in the very next morning.  All in all, this was a stress-free (my high priority) and pleasant experience.  This business cares about their customers and provides the best service possible.

Had Jose here. He was excellent. He's very knowledgeable and professional. He showed up on time and fixed our problem. I'm very happy with his service. Highly recommend them for any plumbing issues.

A very efficient service company.  Same day repair for a bad disposal.  Installer replaced the defective unit and was done in less than two hours.
I am very happy with them.

I called George Salet Plumbing because my gas fireplace needed attention.  Mike came out and had it up and running in no time! He was very courteous and professional and took the time to explain the whole process.  Everything was left in good order and the cost was fair and reasonable.  
If YOUR gas fireplace needs attention I would highly recommend George Salet Plumbing!

Our fireplace stopped working and we found the right place to get help.

The staff is really competent and nice. They know what they are doing and try their best to make you satisfied.  The final result is flawless. We can definitely recommend this place and say: thank you for your great work!

George and his team did a great job servicing and repairing my Valor fireplace. Scheduling was easy and they were on-time and completed the job quicker than estimated.

Not only did they do an excellent job replacing the thermocouple and fix a broken seal in my fireplace, but they also thoroughly cleaned and wiped down the fireplace inside and outside. Now it looks like it's brand-new again.

I work at an upscale property here in the city, and we have a lineal fire pit onsite that had not worked for years and several other companies would not even come out to look at.  I ended up calling George Salet and they sent Alan out to take a look.  We went through the drawings and the electrical plans, did some troubleshooting and found the problem.  I ordered the parts and Alan came back when they arrived and WE MADE FIRE!!  

I have not used George Salet Plumbing for any actual plumbing issues (yet) But what I got that so impressed me was the willingness to work through a difficult problem and GET IT DONE.  The job that they did made everybody involved just look great and I am so very thankful.

Hire these guys, you won't be sorry.

Don Solomon

Recommended by a friend who has used several times over the past few years.  Totally positive experience.  Friendly phone 1st contact.  Appointment set in a reasonable time and repair scheduled.  Jose and another gentleman came the 1st time to assess the situation and provide a quote (very reasonable!).  The part was ordered and the next appointment, Jose came alone and worked on the water heater, fully cleaning the inside control area and changing out the defective part.  Service was friendly, efficient and very reasonable, especially considering the repair took a bit more time than originally estimated.  Despite that, they stuck to the original price quote.

Fair, efficient, honest - Definitely going to be my go to plumbers for future needs.

I asked for an ball park estimate on a new water heater, since mine is on the older side, and Jose took the extra time to pull up a few estimates for me and give me an idea of some options for the future.

A+ experience.  Could not have asked for better. (A thank you to my friend Jean AT for the solid recommendation!)

5 GOLD STARS!!!
I called George Salet Plumbing on two separate occasions, for two different repairs and am amazed at the Prompt and Professional Service they provided.
If you need a Plumber you need to call George Salet Plumbing!

The absolute best plumber you will ever use!

I highly recommend this business. They are professional, knowledgeable and kind.
John and his partner fixed two toilets that three other plumbers said they couldn't fix(!)
They are experts in the field.
They are not only plumbers but they fix gas fireplaces as well...
I cannot recommend this place enough!

I needed to have 2 drains snaked.  The technician had all the equipment with him and was fast and efficient. Thanks again George Salet plumbing!

Had a plumbing issue in our new ( old) home. Called George Salet plumbing. They were awesome. They got a tech here quickly.
They were just as their card says- skilled, clean and honest.
John Peters and his teammate ( sorry spacing on his name) were great! First they were masked, kept social distance but most of all worked really hard to resolve the root issue we had. They stuck to it till it was resolved, showed me they had it fixed. Ran a camera down to double check.
I am impressed with their work and how professional they are. Most of all they were honest! That goes a long way with me
I give them the highest rating and recommend them!
Thanks team
Michael Riley

We have had to call George Salet Plumbing twice this year for plumbing issues  at our rental property.  They responded immediately and  scheduled our appointments either the same day or the next.  They are very professional and do a fantastic job at very reasonable prices.
I would highly recommend George Salet Plumbing.

I had a messy kitchen sink drainage problem in which a previous plumber ran out in the middle of the job. Monte (from George Salet Plumbing) not only resolved the tricky issue quickly but just completely exceeded my expectation on his service, thoroughness and politeness. I rarely feel the need to write a raving review, but here it is! And, I didn't catch her name, but the receptionist/coordinator was very communicative with updates and also had a very pleasant demeanor.

Our hot water heater's pilot light went out and stayed out (cold showers for a week).  I called two other companies before George Salet - one of which just tried to sell me on a new water heater but couldn't tell me why or what the diagnosis was so I thought they were trying to pull a fast one on me (I'm a female homeowner and unfortunately blue collar folks assume I won't understand and don't try to explain their thinking. It sucks.).  Several hours of research later, I started pulling out the thermocouple and was ready to make the repair myself (a $25 part, the first guy was going to charge me $495 for, no thanks) but then saw that the entire unit was corroded (the first guy had not pulled out the cover at all so could not have confirmed that). Because of my research, I knew that I did in fact need a new water heater.

I called George Salet plumbing, got a wonderful person named Ryan who came out the next morning and gave me the run down of all my options and priced it out there on an ipad.  He was able to come back the same day with my new water heater and installed it the same day.  I'm beyond pleased with this great company and would highly recommend them.  In fact, I'm going to recommend them to every female homeowner I know because not only did he treat me with respect, he also explained the pros and cons of the 6 and the 12-year warranties, and was exceptionally nice and professional doing it.  Thank you so much, Ryan! You've renewed my faith in plumbers!

Alan Byrne showed up *precisely* on time, wearing a mask, and with a great sense humor and good cheer. As far as first impressions go, I couldn't have asked for better. He also had some really good suggestions about the maintenance and operation of our fireplace, even though he couldn't help us (turns out we have a wood-burning one). I think I'll be calling on him and George Salet plumbing in the future if I ever need any help.

I have a Jotul gas fireplace that would not light.  I got a repair referral from O'Kells Fireplace where I bought it.

The repair man showed up and told me the starter assembly was not working.
I asked him the price to fix it.  I was shocked to find that it would cost a minimum of $673.00.

With out doing my due diligence, I agreed to the work.  

He had the part in the truck  and started right in.
I began to wonder, how much could a starter  possibly cost?  
I asked him and he didn't have a breakdown of the labor vs part.

Well...... I looked up the part and it cost around $73.00 retail.
From start to finish this repair took 45 minutes.
My math tells me I paid  $600.00 for labor.

I did let the technician know how I felt about the charges and he appologized and said he couldn't help his bosses pricing.  I told him I planned on writing a Yelp review.
Buyer beware.  Do your research!

Our kitchen sink started to drip underneath cause water to accumulate.  We called George Salet Plumbing and a very responsive dispatcher scheduled a Friday afternoon expedited visit by two very competent and informative plumbing experts, Alan and Johnny.

They quickly assessed the sink issue and took care of our two aging toilets that didn't always flush and stop completely (often needing a jiggle of the toilet handle to get the toilet to stop flushing.)

Then they also quickly took care of an upstairs sink whose stopper would not close to hold water in the sink!

Thank you Alan and Johnny!  We're very satisfied!

Alan and Bryan came by today to fix my gas fireplace.  The fireplace is old and they had to jerry rig a a part that was no longer available. I was worried that I would have to replace the fireplace as I need it to heat a part of my house. I am so impressed with their work.  They wore masks and shoe covers and they worked hard and were able to make it work again.  They were friendly and professional.  I would use them again for any plumbing needs.
Definitely deserve 5 stars.

Very professional. David and Allen quoted a price, did the work and left the area neat and tidy.

Carlos professional, quick and efficient in helping me resolve my gas fireplace issue. Highly recommended!

Our clothes washer appeared to have sprung a leak last night. Our first call was George Salet based on our great experience with them in the past. David came the next day and suggested that he check the washer drain. Sure enough, after running a quick test, he confirmed that there was nothing wrong with our washing machine; that it was simply a clogged drain where the washer flowed into. After doing a deep snake a couple of times, the drain was cleared. David then tested the washer for a couple of cycles and confirmed no water was backing up any longer. On top of that, David cleaned all the old lint and dirt off the floor and everything was good as new!

Gas fire had stopped working and they had someone available the next day. Carlos arrived punctually with all COVID precautions and quickly diagnosed the issue. They had someone drop off the spare part from their office and Carlos had it in and fixed and running in no time. Excellent service. Would use them again in a second.  

Thank you !!!

I tend to write reviews when I am especially pleased, or especially unhappy.  This review falls into the first category.
I needed to determine if my problem was with my dishwasher (which I was planning to replace) or with something in my drain system.  I didn't know who to call.
A friend recommended George Salet, and I called on a Saturday morning.  It wasn't an emergency, and I left a message asking, if it was possible, for an appointment as early as possible on the following Monday, as the new dishwasher was coming Monday afternoon.
I received a call on Monday at 8:07 am ( I had asked for as early as possible), explained the problem I was having, and was scheduled for an appointment between 11 and 1.  Carlos arrived a little after 11.  I was impressed that he put little booties on his feet before entering the house.  He was very thorough in his assessment, and explained to me what he was doing and what he was looking for.  It turned out the issue was with the appliance, and not a big plumbing job.  The charge was more than reasonable, and I am confident that this is a company that does honest work, and won't make a big job out of a small one.  
I have found my new, go-to, plumbing company.  They are responsive, prompt, and fair.

Based on the conciliatory response from this company's owner, and the fact that they did a satisfactory job on repairing a gas leak in my fireplace, I am updating this review to 4 stars.

I have used the same plumbing company for over 20 years and have been happy with them. This week I needed a plumber to repair a leak in the shower and a problem with my dish washer. A friend who lives in Shelter Creek (San Bruno) had a very good experience with Salet Plumbing and so I thought I would try them.

I am now a total Salet convert.  Juan did a great job repairing the leak in the shower and the problem with my dish washer.  The shower was a particularly  difficult job because various part were damaged and/or poorly installed and screws were frozen etc.

Salet's plumbers have over 4,000 spare parts in their vans which is a great time saver as no one has to interrupt the work to go to a hardware for a replacement part.

Juan is a good communicator and explained the different options for fixing the repair and costs involved. I never felt like I was being pressured into a particular option based on cost.

More importantly, it was immediately clear that Juan loves his work as a plumber and thrives on problem solving odd and difficult plumbing problems.

As we all know, anyone who loves their work and who they work for tends to be a great professional.  This is also true of Juan!

Finally,  Juan looked for any possible way to reduce the overall cost of the job and applied a number of discounts I was eligible for.

Amazing plumbing service that solved all of the lingering problems that have been in my unit since I moved in. They cleaned my water heater, fixed the toilet that was making a hissing sound, and fixed a rattling sound in my walls. They did all of this within 3 hours and were very professional.

I've had other plumbing services come in the past but none have been this thorough and professional.

These guys are very honest and know what they are doing. Carlos did a great job trouble shooting and taking care of some burner issues on my gas water heater. I'm very satisfied.

I recently had Alan and Bobby out to fix a major pipe leak - water dripping from the second story to the garage.  They did an excellent job!  Of course they fixed the leak but they had to move my belongings out of a cabinet under the sink and Bobby moved them so carefully and organized them so well I was just amazed.  They were extremely pleasant to deal with, cleaned up afterwards perfectly, and I'd hire them again in a minute!

We used George Salet for a San Francisco 2-unit condo conversion, and they were a delight to work with start to finish. Easily went through our inspection report, handled permits, and inspections. Would recommend to anyone going through the process.

Only 1 star because I appreciated the text that indicated they would arrive in the Thursday before the Christmas holiday. Instead, revived a call that nobody is coming 15 minutes before the appointment because the technician got involved in a job that was too big. To me, indicates agreeing to business that can't be resourced appropriately. The fireplace was key before the Christmas holiday and now...no working fireplace. I could have easily hired someone else had Salet Plumbing understood resources to requests calculation. There is nothing worse than last minute cancellations when I could have solved this earlier in the week.

I had a Kitchen sink installed that I bought from costco. The job was very well done and I was overall impressed. I had a small customer sat issue at the end but even got a call from George himself to make sure I was satisfied, which I was. The issue was solved quickly and to my satisfaction.

The professionals they had who did the install were very easy to work with and transparent about any issues. I would 100% work with them again and look forward to have this shop do my next job.

Stop looking for a plumber! You have found the best group of plumbers out there if you've contacted George Salet.

I really appreciate how trustworthy, honest and competent everyone I've dealt with at GSP is.

The person answering the phone is helpful. You can even email them if you've got an issue that needs clarification. I've found them to be reliable where communication is concerned.

Did I mention that George Salet himself is incredibly friendly and super smart? I can't help from gushing when I find an admirable contractor.

Give these guys your business, they're great at what they do.

Carlos the fireplace technician with George Salet Plumbing was great. In and out efficiently, no upselling, capable service, and friendly. Highly recommended.

I was referred to George Salet by a service tech at Okell's for a problem with my gas fireplace. The PG&E guy had told me I needed a whole new setup.  Alan and Dave (Alan's apprentice, I hope I have the name right!) came when they said they would, wore masks, and even put on shoe covers to protect my new hardwood floors - without my asking! But best of all they were able to quickly diagnose the problem and offer an on-the-spot repair job. My fireplace is working again, and my house is warm in the middle of a vicious cold snap. I am so relieved and very grateful for their expertise.  Price was right, too!

The hose that connects to the dish washer was leaking and causing water to pour out onto our kitchen counter and underneath the sink.  We are delighted with how knowledgable and thorough the technician, Jose, was ,  He came out within an hour and fixed everything, explaining in detail what was needed (replace the hose) and then  installed the new hose and tightened everything up.  He also suggested we put a fan under the sink for a day or so just to make sure the water didn't seep into the walls and cause mold.  Then he gave us a visual free home inspection to make sure everything from the washing machine and dryer, water heater, stove etc. were connected properly.  Great service that is very much appreciated!

Two plumbers (sorry I didn't get names) arrived on time, and were wonderfully thorough, carrying out their exploration with the intensity and curiosity of Sherlock Holmes.  It impressed me that they tested ideas, bounced ideas off each other until they were sure of the source of the problem.

John was very attentive, professional and skillful.  It was a pleasure having him replace our faucet. Thank you George Salet for sending us a experienced and polite plumber. I highly recommend your company. I will definitely use your company again.

Monte was an excellent technician. It was so nice to be able to book an appointment online for the following day. Very professional, courteous and thorough. Highly recommend!

Beyond the call of duty!  Spoke on the  phone with Alan about my issue because I hired another popular company that charges $198 to visit  and  assess and they could not/would not fix it.(wanted  to sell me a new furnace)  Alan guaranteed me if they could not fix it I would not pay.  
The heater had two different issues  and Alan/Ryan  fixed the issues one at a time. The old strong heater is working just like it should!  
To add they are prompt, HONEST,  respectful, wear masks and boot covers on shoes.
I'm grateful to Salet Plumbing ! Thank you!!!

Excellent service
Quick estimate on cost
Friendly staff
Very thorough...
No surprises ...