Allstar Rooter

Our water heater leaked and Santos installed the new one.
He was very responsive through yelp messaging and gave a good price. He was upfront about the fees and explained the fees in detail. (which is good)
He did a great, and a clean job at installing the new one, on top of that he is very friendly!

Amazing service. I would highly recommend Santos and Allstar Rooter.  

I found Santos on yelp for a renovation project at the office. Santos is personable, professional, and incredibly accommodating. He came into the office at 6a on Fridays and sometimes weekends. I appreciate his help and his patience regarding this project. Thanks Santos!

I didn't choose this company my management company chose this business. With that being said I would give them 3 out of 10 for services and customer service or lack there of.

Made an appointment for June 10 from 2-3pm and waited until 2:49 to call to see what was going on. The person Natalie Santos stated she didn't know why they hadn't gotten to my house and she would find out and call me back. When she calls back a few mins later she stated that the person van broke down and we can reschedule for tomorrow morning at 8am. After being inconvenienced I still agree to them coming out tomorrow to resolve the issue with my sink. The guy comes the next day at 8am as scheduled. He never stated his name but he looked over what needed to be done, left out to get his tools to complete the job. Once he was done he left without stating what the issue was but that the job was finished. He ask his what/why the sink was stopping up.

After he finished explaining I went back to the bathroom to make sure the sink was working properly and found that this guy had made a complete mess of my bathroom along with leaving water/hair/ whatever was in the drain all over the items in the bottom of the sink. Highly upset that I have damaged items that have to be thrown away and water all over everything including the toilet.

Nasty and careless worker !!! I would NEVER have chosen this company on my own. I spoke with Natalie Davila about the mess the worker left me to clean up and she tell me ITS JUST WATER as if water doesn't cause damage to stuff. Very clueless!!  Also spoke with the owner Santos Davila and he brushed it off like it was my fault his work was careless and nasty worker.

Unprofessional customer service and nasty worker

They offered a great price, communicated well and came out on a weekend to perform the work.  I'm very happy with the job and overall experience.  I hope to not need a plumber again soon but if I do I will call these guys first!  Thank you Allstar Rooter!

I was very pleased with the service from Allstar Rooter. Everything was completed promptly and they quoted me a fair price for the work. Much less than other quotes I received. What else can you ask for? I'll definitely call them next time I need help.

Highly recommend! Had a very slow draining kitchen sink, these guys were referred by a co-worker after I had contacted without success two other plumbers. Like they say third times the charm. They were willing to come out after I got off work at 5p without charging me a $200 emergency fee...ahem, Mike Diamond. They had to access the drain through the roof, but had it cleared in no time and for less than $100. These guys will now be my first call instead of my second or third.

We have been using Santos for all our plumbing needs and he has been very
knowledgeable and reasonable. He has been able to repair any of the issues that have come up over the years. Our neighbors are now using him and they have been equally happy. We highly recommend Allstar Rooter for all your plumbing issues.

Allstar Rooter was the only companies, via the messaging quotation process, that was willing to negotiate on pricing, and not just a flat fee other plumbers were quoting just from a few pictures I provided.

After evaluating the actual work firsthand, Santos was able to provide more insight on how the piping layout should be.

He did all that was requested and cleaned up the previous plumbers' work, making it more user-friendly, as well as making it more secure. Great fast work! Easy to work with. IF and When we will need a plumber in the future, we will be calling Santos at ALLSTAR ROOTER first!

These guys are top notch. I've used them on several occasions and will continue using them. I've also recommended them to neighbors and friends who have had only positive things to say.

They are very responsive which is so important. In emergencies they've even done some troubleshooting with me over the phone/via text which I've appreciated. They do good work.

It's been the same crew for awhile now so it's nice to see the familiar faces of Santos and Ruben. Highly recommend this Allstar Rooter team.

Had an emergency and Santos came to the rescue. My tub was leaking and since he was here he also took care of some old spigots.   I've had work done before and he also delivered results.  He was fast, professional, and got the job done.

We don't know much about water heaters, so we had to learn real quick. Called to have 75 gallon water heater installed. Santos was AWESOME!! He recommended leading brand, let me pick install date and time. They were here before me and ready with equipment. I give credit where credit is due! Installed the heater in about 2hrs. Yes job was well executed and I would recommend them to anyone. Very dependable and honest. Their price was competitive and fair.

They took a next-day scheduling and showed up right on time. Everyone was very professional and the installation of two toilets was quick and efficient. I recommend them without hesitation and would call them again in the future.

The owner Fred is amazing. He is so kind..such great customer service..He cleared my sewer line. He took his time.. somebody else could not clear my line so he came and cleared it. He has mad skills..so I hired his company to do a Trenchless sewer line, and my kitchen line...They did an amazing job. They cleaned up everything, they were on time, they were quick. It took them one day versus multiple days. They got the permits quickly. I must say these guys are extremely hard workers... as we all know Plumbing is not cheap, but it has to be done. He actually gave me a lower quote, than other companies... just call them..save yourself alot of time..

If i could i put a minus 5 stars, i started using it a while back and they were more friendly and affordable, no they have grow and their service is all about money, even thou i have used them more than 2 times, they keep on increasing their prices.
Simply STAY AWAY from this people.

I can't believe these guys don't have good reviews yet.  They were the third plumber I called to clear a sink drain line blocked below the cleanout (I tried a standard ridgid drill/snake out to 25 feet with no results).  One plumber tried a rooter, and said they couldn't clear the line - they recommended hydrojetting ($1200 to $2000) as a temporary fix, or replacing the line running for $7500, including digging through the driveway.  Another plumber from the home warranty company sent a guy who only got his hand/drill snake caught in the line (at least he didn't charge me).

I was ready to spend $7500 but decided to make one more call so I could better stomach spending the money (or hopefully get a lower bid).  Allstar came out and cleared the line in 45 minutes for $100.  These guys will always have my business from now on.

Called them on the 4th of July and they were here 45 minutes later. My tub was clogged and I had tried a snake, drano, and the plunger. They unclogged it in less than 5 minutes. Excellent service and very friendly.

Santos did a great job!! Replaced our kitchen faucet with a sensor faucet.  Would recommend, very kind fast and through!

Thank you!

Shelly

If you're anything like me you probably don't like having strangers come to your house & work on a problem that you don't quite understand, all the while keeping your fingers crossed they don't make things worse, charge through the nose & have the problem persists once they've left & have gotten paid. * I thank my lucky stars to have found Allstar Rooter. They are reliable, friendly, reasonable & don't judge your plumbing hot mess which let's face it can be very embarrassing. They are true professionals. I trust them wholeheartedly & will continue to refer them to my family & friends.

I broke off the outside hose faucet just inside the wall of my home. Since it was broken in the wall of the house there was no way I could fix it. I called around and most plumbers were unavailable and I did not want one of the generic rooter services that only know how to clear drains...I needed some real problem solving experience. I found Santos (Allstar Rooter) , who could not come immediately, but would be at my home at 7am the next day.

As promised, he arrived on time, fixed the pipe from under the house, checked for leaks and cleaned up after himself. Not only was Santos prompt and sincere, his pricing was fair and his workmanship was excellent.  And family owned and operated, another plus!

Allstar Rooter (and Santos) is a keeper in my phone!