In the process of finding someone to install the Tesla Wall Charger, i requested nine estimates from the list of contractors of the certified Tesla installers, that Tesla provides. Of the nine, four responded. The others didn't even bother to reply. Tesla informs its customers what they should expect to pay from $700 to $1500 for the installation.
Of the four contractors who responded, none of them would send an electrician out to evaluate and measure the site, except for one, Faraday, who sent an electrician to my home.
instead of basing their estimates on actual information, they ball park a figure. (That is actually what one of the estimators told me when I asked how they calculate their estimates). The ball park estimate, which were told me verbally, all exceeded $3,100, some much higher.
This is what I discovered. This is how they calculate your estimate. They derive a number that is so high, that they know that, regardless of their cost of materials and labor they will incur, they will make a large profit. This is an opportunistic practice. They will take advantage of consumers who they may serve. It's disappointing, and shameful. It is a racket.
Faraday stood out amongst the others in every way. They happened to be the last estimate I requested. Albert responded to my request immediately. He sent an electrician, Abel, to my home. He arrived within an hour. Abel, thoughtfully assessed the site, came up with a plan, took measurements, and he answered all of my questions.
An hour after he left, Frank, sent me the estimate. But, the estimate was not just a couple of sentences quoting a price. It was a professionally prepared document that included every detail. There was an actual plan, there were detailed specifications. It included copies of their licenses, insurance, and bonds. it Included a date to complete the work, which was the following day. i had no questions left to ask.
the price was within the range that Tesla stated.
I agreed to have them do the installation. I was told that an electrician would start this morning at 8am. At 7:40am, I received a message from Albert notifying me that the electrician, Kevin, would arrive at 7:40am. At 7:40am Kevin showed up. he was pleasant, professional, and he did the job, taking care to hide the conduit. It was a perfect installation.
What impressed me the most about Faraday, is the very high degree of professionalism exercised from beginning to end AND their pricing is reasonable and fair.
I cannot imagine how this installation process could have possibly gone better.
As consumers, we are unfamiliar with the various trades and industries. And, so often, we are the victims of opportunistic contractors, and, usually when we are in need of their costly services, we are stressed out. For me, this was such a refreshing experience to come across a business that demonstrates the very highest level of integrity, and who are considerate of the needs of those who are in need of their services. It is exceedingly rare. And that is why I am taking the time to write this review. Finding a business like this renews my faith in humanity.
If you find yourself in a similar position that I was in, and you are looking to find someone to install your Tesla charger, do not expend unnecessary time and effort requesting estimates from the list of all of the other lame electrical contractors on the Tesla list. You will just get discouraged , disappointed, and frustrated. Contact Faraday. They will take care of you in a way that will pleasantly surprise you.
My thanks to Albert, Abel, Frank, and Kevin. And, although I have not interacted with the owner of this business, Jorge, I congratulate him. He should be very proud of his team and of the service his business provides for his community.
Please note: I have no association with Faraday ElectricI. I have never interfaced with them before this occasion. My review was unsolicited. I am not a blogger. I rarely write reviews and when I do, it's because of how impressed I am with extraordinary performance. I am very pleased to have the opportunity to write this review.