Express Sewer & Drain

Had a shower back up due to a block in the pipes.  It was causing the sink to drain to the shower.  The whole thing was a bad mess.  I called Express Sewer & Drain and they came same day.  Armando took care of the blockage through putting a rod into it and pulled out a mess.  He ran the shower and made sure everything was draining properly, checked the sink as well.  He also cleaned up (rinse and disposal of major bits) the shower floor which I appreciated.  The workarea was clean and he asked if he needed to worry about carpets, which he did not because he had booties).  The price was fair and I got an Angie's List discount so all in all, it was good.  Lastly, I asked about a toilet that kept running/draining and he fixed it quickly and showed me how to adjust a part in case it happened again.  It was a minor issue, but one we were glad was not more serious.  He was polite, professional and did a good job.  We would call them again.

Since when they replaced my Orangeburg sewer line; I've recommended them to one of my customer's who's warehouse needed their sewer line replaced. They won the bid and completed the job, now no more port-o-pots of the staff ;-)

Best service ever! Called the office and was told I could have someone at our office within 20 mins. Amazing! Rahmein was friendly, helpful and figured out the problem. Thank you for great service we will be using you guys again!

Had a minor toilet emergency -- and really, whenever you have an issue like that it's not really minor -- and these guys came through like heroes.

Called at 12:40 on a Wednesday, dispatcher said they could have someone out between 1-3 TODAY, and in about 45 minutes a technician was here. Fixed our issue within minutes and then attended to another issue that was just a quick fix (for him haha) at not charge.

Can't recommend Express highly enough. They're not cheap, let's be clear....but more than worth it in our opinion.

Had a water main break on my residence under my driveway. Left a voice mail to request a call back for their free quotes. Someone returned my call promptly and I was pleased. I explained my issue in full and he said someone would be out the following day for my free estimate. Received a second call today, the day they were supposed to come out and a different lady was on the phone. She asked for the explanation again of what was to occur and she advised there would now be a fee. I advised the man last night said it was free and I've already had a free inspection on the work to be done, so why would you now charge. She advised that's their policy for the work to be performed. I advised the gentleman said it was free on the same explanation and you are telling me I am being charged, if you don't want the work just say so. She said she did and there would be a fee. I thanked her for her time and cancelled the appointment.

If you have a plumbing or sewer issue,  I HIGHLY recommend calling Express Sewer & Drain! They are friendly, timely, professional, honest, and the best value!

Timely & Accommodating
I recently bought a house in Rancho Cordova right near the American River levy. When my bid on the house was accepted, and I was in the inspection phase, I decided I wanted to call a local business to inspect my sewer line. When I googled, Express Sewer came up. I went to their website, and I was sold. The website is professional, informative, and lets you know the services they provide in a way that is understandable and easy to navigate. I called them up and they were able to come right away.

Best Value & Honest
They gave me a good deal on a video inspection of my sewer line. Upon inspection, it was clear that the mulberry tree roots in the front of the house were eating away and clogging two areas of the line. They gave me a quote on changing out the sewer line.

After I bought the house (sellers gave me a discount on the house after they saw the video of the sewer) and it came time to deal with the sewer line, I got a second and third quote to change out the sewer line to see if I could get it any cheaper. Turns out Express Sewer had all of them beat by several hundred dollars. When I called them back to discuss my options they were straight up with me. They told me I could pay them to do the whole job or I could save money by digging up the line myself, and then they would come in and switch out the line. They even told me I could learn to switch out the line myself if I really really wanted to save money.

They want to be your plumber for life!
I really appreciated their honesty. I really think they understand that when you build good relationships with people they come back again and again again. And when you are a home owner chances are your not going anywhere, and plumbing issues are going to come up. You want to hire a company that is friendly, honest, willing to negotiate,  does good work, and is there when you need them. Express Sewer & Drain is just that kind of local business.

Highly Recommended!

Excellent service on a Sunday!!! Technician Max is a true professional. Thank you sir!

Please be warned! Very shady business conduct.

I made an appointment with Express Sewer & Drain to inspect the sewer system on a rental property my wife and I were preparing to purchase. The appointment was confirmed for a Thursday. I explained to the Field Tech and Business Associate that I had to have the report by that Sunday at the very latest. Our contract closed on that Monday. We had to have the report and video to satisfy the lender.

The Field Tech showed up and did the inspection, but his company-issued hard drive was full. He was unable to record the sewer inspection video, which is part of the service. Despite this, the Business Associate called to collect payment. I said I wasn't comfortable paying, because I hadn't received the report or the video. She promised me they'd get me both before my deadline and have the Tech go back out into the field to re-record. At that time, assuming I received the report and video, I could make the payment. Cool.

Sunday rolls around and I have not received the video or the report, not even a call about the status of the video and report. This was a total inconvenience because we had signed a contract with the loan company stating the report would be included in our findings.

Monday passes. No video. No report.

Then I receive a phone call from the Business Associate saying they have my video and report. Way after we'd already closed on the property; way after my promised deadline of Sunday the week of the original inspection; way after their 48-hour guarantee.

The woman was extremely combative, totally unwilling to hear me out and understand why I wouldn't pay for a service I didn't receive. The report and video were of no use to me by the time she called. All because their Field Tech hadn't had his hard-drive operable to begin with. Erg!

She demanded payment. When I told her I would not pay for it (as I still had not received anything), she told me she was sending me to collections! Haha. Wow. She told me to never call Express Sewer & Drain again and hung up on me. Awesome customer service.

So there you have it. Be warned! There's so many options out there. Why not go with one of the more customer-oriented sewer and drain businesses?

We had a sewer backup on Mothers Day Sunday; after calling the County of Sacramento Sewer District (who came out immediately and confirmed that it wasn't a clog in the main sewer on my street), we called Express Sewer & Drain. Andrey came out around 4pm that Sunday and immediately got to work. He discovered (much to our surprise) that our sewer connection ran out our back yard down a hill across some neighbors properties. It took him two days to fully diagnose, clear and repair what turned out to be a 50 year old sewer connection that the County didn't even know about (they finally found a construction permit from 1968 but the connection wasn't on their maps!). He added a cleanout connection next to our house and at our property line to provide access if we have problems again in the future. Andrey was terrific to work with, very professional and always responsive, answering his phone as needed to coordinate things.

Will definitely use Express (and ask for Andrey in particular) again for other plumbing needs (hope not to need them for sewers ever again, though...)

Express Sewer & Drain was great!  They showed up on time, were very professional and didn't charge a fortune to fix the problem.  It looks like I'll need some more work eventually and will definitely call Express Sewer!

I am a second time user of Express Sewer and Drain.  They are local, have very experienced and dedicated staff, and demonstrate a level of professionalism in their conduct not typically found anywhere.

I had a 20 foot section of a very old pipe replaced.  It ran directly under my new HVAC pad and if I had any idea that both jobs needed to be done, I for sure would have done the sewer first!  That said, Eddie, my tech (and a really good guy - low pressure, very knowledgeable) assured me that they would be able to cut a piece of my concrete patio, run the pipe under the HVAC and connect it on the other side with no adverse effects and then patch the hole in the concrete.

They did just that.  I was super impressed with the quality of the help.  They filled in everything, swept off the concrete patio (the whole thing, not just the area they worked on), and went above and beyond in several other ways too.

During this process I was able to talk to the owner, who is very hands on in his business, work with a true professional in Eddie, and experience the high quality of their help.  Thank you for a job well done guys!  Don't hesitate to call these guys.

I always gets at least three estimates for any big job that needs to be done on my house.  Express was my third estimate.  I just had a huge root snaked from my sewer line last week. My plumber suggested I get a company that deals with sewer lines to check out the lines. He doesn't do big work anymore.

Tyler, was fantastic. On time, friendly and knowledgeable.  He confirmed what the technician from Affordable Trenchless told me on Tuesday that my sewer line was fine. Unlike what I was told from The Trenchless Company on Monday that my line needed to be repaired. Their quote: $12,000.00.

It is nice to know I have two plumbing companies I can trust.  I will definitely refer these two companies to family and friends.

Tried charging $450 for a $150 (MAX!) job.  Had to come back 3 times to fix a leak caused directly by the plumber.  Left us overnight without water.  This was a long time ago, but....  The only saving grace was they ended up giving us a large discount, or I would have left a 1 star review for sure.

Had a sewer line problem, called this business, and they fit me in on the next available time, which was the same day.  The technician was prompt,  he brought the right equipment, he fixed the clog, ran a camera, and explained the problem.  All fixed and problem solved in less than 1 hour and the price was less than $150.  Will definitely use them again.

Had a sewer inspection done for a home I am purchasing.  Company recommended by a friend.
Excellent work. Exceeded my expectations.
Worth every cent.

Just a few hours ago, a crew from Express Sewer & Drain left our property. After more than a week of placing a clean-out for the Sacramento Sewer District, the job was completed. The crew was the best I have ever experienced in my life! These guys were not only experts in their job, but courteous, friendly and just simply nice!
After turning the back of our property into a pile of dirt and holes, they left leaving it looking better than before! Every little detail was taken care of. The bricks were placed back into their place, the driveway pressure washed and our shed, which had to be moved, was moved back and is now more stable than before.
While it is not fun to have your property turned upside down, we have to say Come back anytime

Had a leak in my driveway that required major work.  Express Sewer and Drain representative Armando came over and gave an estimate.  He and another worker, who was also very professional, got to work within the next two days.  The work was started and finished on the same day.  They had to break cement in two places on my driveway and repair a leak.  The work that was done was very professional and looks great.  The worker cut off a huge root that may have caused the leak.  Armando was professional and a pleasure to work with.  If I ever have a plumbing issue in the future, I know who to call...I feel good about that.

I don't usually write reviews but in this case I made and exception because of the outstanding service we received.  My wife and I recently bought a older home and the sewer line was destroyed old orangeburg pipe.  Every company we called either quoted a huge price.  Armando gave us our fourth estimate which was significantly lower.  After we hired Express Sewer & Drain to do the work, the final bill was what they originally quoted and they fixed our entire sewer line.  Armando kept us informed about the processes with permits and risks, (we had a water pipe really close to where they were working), every step of the way.   In our experience Armando is very hardworking, knowledgeable, a good communicator and competent at what he does.  You can count on him to get the work done in a timely fashion correctly.  I wouldn't contact another plumber EVER knowing how good we had it with Express Sewer & Drain.  They live up to their BBB level of service without doubt.  Thank you so much.

Called over the weekend about a bathroom sink with a clogged drain and broken p-trap. Couldn't come out that day but I got a call from the office first thing on Monday to schedule an appointment. That sink had a couple of long-time issues I told the appointment scheduler about (leaky faucet and lower water pressure) and was assured they could fix those was well. Tech arrived to our first appointment on time but didn't fix the problem...just scoped it out and promised to be back to fix later in the week. The tech left after the second appointment with the leaky faucet and the lower water pressure issues unaddressed and told me he would have to come back a third time to get to those.

Apparently, this company schedules in 2-3 hour blocks of time and if a job isn't finished when the block of time estimated for the job is over, they just leave and require an additional appointment to finish. This is the first time I've experienced this sort of scheduling, especially since, as a result of the first visit earlier in the week, they were well aware of the scope of the work that needed to be done.

Won't go through this again...there are plenty of plumbers in Sacramento.

I called Express drain and accurately described what needed to be done to clean my drain as had same thing occur about 3 years ago.  I told their operator that they would have to go in through a vent and told her they had an 89 dollar special which I would like.  Their booking operator said that that would be the price and that she would make sure to put that in her notes.  When the technician arrived he said NO to that price and said it would be over 200 dollars, which I refused.   He said that that price quoted was a mistake. and had the office call me .  The lady I spoke to which was a different one that the one I spoke to originally kept cutting me off all but called me a liar.  I KNOW what my original conversation was and how specific I was as to what I needed. As far as I'm concerned Express Sewer is nothing but a ripoff trying to give you one price and then changing once get on the job.  I would recommend that all potential customers stay clear from this unscrupulous company.  When I told them I would leave a negative comment here on YELP they said to go ahead as they would dispute it as they have done with others in the past .

I highly recommend this company for all your plumbing needs.  Nathan, Will, Jerry and the rest of the team know how to satisfy and delight their customers.  They were honest, reliable, and complete professionals throughout the entire process.  

My original 1955 galvanized water line began springing leaks all over the back yard and I knew it was no longer serviceable.  We had digressed to camping in the house with the water main shut off, until we had the good fortune to find this company.  We were not impressed with most of the other companies we contacted over several weeks.

Express Sewer and Drain returned all my phone calls, provided a prompt, competitive estimate, completed a high quality water line hookup, updated all my old shut off valves with modern ball valves, and left my landscape better than they found it, by performing a meticulous clean up. I will use them for all my future plumbing needs.  They were well rated on Yelp, have an A+ BBB rating and License 882660 is in good standing with the state.  They were outstanding.

Add another 5-star rating for Express Sewer & Drain.

I had an industrial-strength drain clog in my guest shower that was way beyond my ability to clear, so I gave them a call. They sent out a highly capable young man (Tyler) who got the job done beautifully, despite the gnarly challenge it presented.

From my first call to their office to the minute Tyler left my house,Express Sewer & Drain checked all the boxes: competence, responsiveness, friendliness.

And that they showed this old Marine a great deal of generosity and kindness (thank you Tyler, managers, owners!) on Veteran's Day, I am more than just satisfied -- grateful is the word that applies.

No wonder so many customers gush about these people.

Express Sewer saved us big time! I called them on a Saturday afternoon and they were there within 90 minutes. They ran a camera down my sewer pipe and showed us the roots in the line causing a backup. Our sewer pipe was original to the house and called Orangeburg pipe (Google it ---- it's basically cardboard covered in tar). The Orangeburg pipe was old and way past its expected life. William was very patient with all of our questions and explained everything really clearly. We had them do a trenchless sewer pipe replacement which didn't require any major digging of our backyard. They fit the pipe replacement around our schedule (I wanted to watch) and were done in a day. They dealt with the water company and handled all of the permits. All in all, very happy with the service and performance! They guarantee the new pipe for 100 years. Have recommended them to friends already.

Just bought our house and within 2 weeks had sewer water coming up through every drain in the house - at 10 pm on a Sunday night, of course.  Called the County first, as is always a good idea.  After they determined the backup was in our line because the County line was dry, I called Express.  Nathan was there within the hour, pulled the toiled, ran a camera, diagnosed the tree-root problem.  Had a clean-out installed on the property and the roots cleared for a great price, including the late night diagnosis!  Called them again about a month later for a sink clog.  Again, fast response, great service and great price!  Highly, highly recommend Express!

Wow, Max came out right on time, listened to the problem, told me the steps he needed to take, repaired my hot water heater in a flash, charged exactly what he said, gave me instructions before leaving and answered all my questions. What more could I ask for?
Great Job!

I have known the Will (the owner) for years. one of my rentals had a plumbing problem that could only be fixed by a professional. Express made arrangements with the tenant and they were on the job the next day. Very courteous and professional. I will be hiring them for all my future plumbing needs!

Every time I work with Express Sewer & Drain I am even more convinced that I have selected the best company to uncover the problems that my clients need to know BEFORE purchasing their home. As a Realtor in the Sacramento area I must have trusted vendors with excellent staff and one of Express Sewer & Drains Inspector's Rahmein is an absolute Superman when it comes to locating the clean-out, his patience and professional attitude with attention to detail makes him my Go to sewer inspector. Thank you Rahmein for all your hard work! Looking forward to to the next project.

Express sewer was doing work for sac county sewer FYI. They were pouring concrete on the other side of my fence because they ripped it up to get to a sewer pipe. long story short my pool pump was leaking and the water trail ended up on the side walk where they were pouring new concrete. They took it upon themselves to turn a bunch of valves on my pool filtration system and pool solar to try and stop the leak and basically created a pressure cooker with my pool filter casing and blew it up. Then they lied about it. The foreman's name was Wyatt he took off before I got home and left his (Hispanic) workers behind that don't want any trouble which I didn't give any trouble because they didn't do it obviously by the looks of the note he left me and the way they were talking to me and then he took off because he was embarrassed or something or scared of losing his job. Anyways It took me about a month but I'm getting reimbursed through sac county sewer so just be aware of these HACKS!!!!!!!

Short story:  
Didn't have a great experience with this company.  Their office staff seems disorganized, and the field tech arrived without appropriate tools to do the work.  

Long Story:
Booked an appt to have my sewer line hydrojetted because our washer and nearby sink were running slow and have been clogged in the past. They quote me a rate for the first hour, then a lower rate for subsequent hours, depending on how long it takes. Then my wife tells all of our neighbors who we booked an appt with.  We then see Express Sewer come to service our neighbors the day BEFORE our appt.  On the day of our appt, they don't show.  When I call, they haven't heard of me, and we need to book another appt another week out.  OK, I guess they got confused from multiple appts on the same street.  It happens.  

When the tech arrives, he hydrojets the main sewer line because it's easily accessible from the main cleanout in my yard.  The clogged laundry line isn't along the main sewer line, but he wants to start there.  Then he's going to jet the laundry drain line.  When he goes to start on the laundry line, he can't remove the cleanout cap with is fingers, and he doesn't have a cleanout wrench to remove the cleanout cover.  I had the cover off myself a year or two prior, but I also don't have a cleanout wrench so I previously had to do a lot of fiddling around with incorrect tools to get the cover off. (which is why I just hired a plumber this time).  He says for another $250 he can come back another day and break the cap out and replace it, but he'll have to schedule for another day to do that.  He recommends that I remove the cap myself if I had it off before and he'll hydrojet the lateral again for a reduced price.  I wasn't excited about 1) needing to remove the cap myself 2) paying him to hydrojet the main line and 3) needing to pay him again to come back.  I mean, I could have bought a pressure washer with a hydrojet tip for the money I already paid him.

It takes me a couple of months to order a cleanout wrench and loosen the cleanout cap due to holidays, etc.  (I originally decided to not do this myself because I really didn't have time or mental energy to dedicate to it.)  When I call back to schedule the follow-up hydrojet, the office staff tells me the previous service only covered the main sewer line, and there would be an additional $500 to hydrojet the laundry side line.  i.e. they won't come back for a reduced price as the tech previously told me. I express my displeasure for this, so they offer to re-jet the main line since it's under warranty for free, but it will cost $500 if we want them to do the laundry side line.  What!?  You'll send someone out for 20 mins for free to re-do the line that never needed done in the first place?  But you won't come do the only line that needed done in the first place for anything less than the $500 hydrojet fee?

At this point, I'm tired of being jerked around and don't want to give these people any more of my time or money. Someone else came and jetted the laundry line the next day.  No problems since.

A day later, I get a call from their office.  Their tech is on his way to my house with a hydrojet.  Unclear if they were planning to charge for this.  I told them someone else already took care of it.

Won't be hiring this company again.

We found Express sewer & drain service on Angie's list. Our outside drains were filled with dirt. Armando came out gave us an estimate for 2hrs work. He came back next day with a 2nd guy to assist. He is very knowledgeable and know his job. They flushed out all the drains and also found some we didn't know about and cleaned them. He is very nice and explains all work being done before, during and recommendations if needed. We highly recommend them.

OK, now I am not happy that I needed to call a plumber AGAIN for Thanksgiving.  I was super careful this year, but because I am cursed I had a backup. However I knew who I would call again.  EXPRESS to the rescue.  Now, it was a Friday and technically a holiday so I was not able to use the coupon I found online.  But still the service fee under $150 was well worth it.  

That same day our technician showed up and started to snake.  It did not work, and he took the time to figure out what was going on and we moved the snake and got the blockage to go and YEA water went down.  

If you need plumbing help then call Express Sewer and Drain.  Nice people, fair prices, and quick service.  I TRUST THEM.

To be honest I had to call them in March 2019 so the picture is of that review.

My latest issue was Friday after Thanksgiving 2019.

Recently Express Sewer came out to my grandfathers house and I must say this company is great! You always get worried about companies trying to get over on elderly people but that is definitely not this company. Thank you so much for  being such a great honest company. You have earned customers for life.

Express was doing work for SASD in my backyard. They moved my patio furniture around before they started doing the work. I am ok with them moving it so they can work more efficiently but I find it very rude that they did not move it back when they finished. They are clearly not very respectful company.

We had a steady stream of water pouring out onto the street from our storm drain cleanout, and after ruling out any issues with our lawn irrigation system, the city water department came out and confirmed that we had a leak in our water supply line connecting the water main to our house. As this ran across our backyard, the responsibility for repairing (and paying for the work) fell to us....so we lined up 7 different plumbing companies to come out and provide estimates of the work and costs required to replace the line. Our water supply line was the original 50 year old galvanized pipe, so I wasn't interested in doing a band-aid fix, as it seemed likely that if we didn't replace the entire line, we'd almost definitely be dealing with future leaks. As well, we recently had a backyard makeover completed (thanks to one of those home makeover tv shows), so the last thing I wanted to do was dig a trench across our entire backyard and risk ripping up all the beautiful work they did, so my preference was to go the trenchless route.

Of the 7 companies that came out to provide estimates, 3 said they didn't do trenchless, but could dig a trench around our backyard features, which would significantly increase the amount of labor (and costs.) The other 4 companies all offered a trenchless solution, whereby they would dig a hole where the water supply line connected to our house and another where the water supply line connected to the water main, and then use a big machine to bore a hole through the ground and then feed the new water supply pipe under the yard. That was definitely our preferred route.

Express Sewer & Drain was company #7 to come out, at which point I was exhausted from hearing different stories from each plumber, receiving (wildly) different quotes for the work (the highest being 3x as much as the lowest - how does one know who's legit or not?) However, I was very impressed with Nathan from Express, as he was friendly, professional and confident that they could do the work and do it well. After he provided his quote (the most reasonable of all the trenchless quotes I received), I looked up Express' reviews on this site (and others) and it was clear they were a quality company who did quality work. In addition, they were the only company to include the effort & costs of getting permits from the city for the work in their quote. As such, I chose Express Sewer & Drain to complete the work for us.

The following Monday, Nathan and his crew were in front of our house before 8:00am. They had the 2 holes (really, 1 is a hole while the other is still a bit of a trench, but only on the lawn area - the rest of our very developed backyard was left unscathed) dug very quickly, and I was impressed with how they cut the lawn sections out and carefully set them aside for easy re-install once the work was completed.

At 5:30, Nathan called to tell me that they had to wait until 2:00pm that day for the boring machine to get to our house, but once it had bored the hole, they were able to complete the work by the time he called me, and that everything went smoothly and without a hitch. He explained to me that I should run the bathtub faucet for a few minutes to flush out the lines (as both air and a little bit of dirt do get into the water lines), so I did that and within less than a minute all dirt from the lines was flushed through. He let me know that the city confirmed they would be out to do their inspection and sign-off, at which time they (Express) would return to backfill the holes, lay the sod back down in place and clean everything up.

When I got home that Monday night to check it out, I have to admit I was surprised at the length of the trench they dug in the lawn, as well as the mess that digging up so much dirt can make (on the surrounding lawn and even on our house itself where the water line connects), but it was just dirt - I was hopeful that they would clean it all up the following day (I actually called Nathan to confirm that, which he readily did.)

5:00pm Tuesday Nathan called to let me know the city came out at 4:00pm that day to inspect and that everything was approved and signed off on, so he had backfilled the 2 holes, cleaned everything off (with a hose) and also let me know that the grass they laid back down was a couple inches higher than the rest of the yard, but not to worry, as the dirt in the hole would settle and the lawn would drop back down into place. Apparently, people often make the mistake of putting the grass back down flush to the rest of their lawn, and when the backfilled dirt settles out, you end up with sinkholes - I had no idea and really appreciated that heads up.

Quality job, quality company, very happy customer. Highly recommended.

Used them twice, they were great both times. First was for a sewer scope when I was purchasing a home, the second was to jet the sewer line and inspect standing water in drains. Both times they were able to come out within 24 hours.

Had a drain problem today and not only did they fix the problem but James was super helpful and educated me on preventative measures for my sewer drain and some cool options to replace for the future. James was a awesome plumber with good knowledge and great customer service skills. I will only use express Sewer!

I had a very slow drain in my bathroom tub/shower.  Had a plumber come out, he snaked the tub and the clean out located in my garage, did not fix the stoppage.   Today, James from Express  Sewer & Drain came out and snaked the tub and cleared the stoppage in 15 min.  They charge  by the job, not by the hour.  I will recommend Express to my family and friends.

My house is old. Everything about it is old and was needing repair when I moved in and that includes the plumbing.

I had had a plumbing inspection and the drain lines cleaned and scoped and knew that the main sewer line was old clay pipe with roots getting into it and that it would need to be replaced probably sooner rather than later if I wanted to avoid worse problems and expense. The estimate at the time for trenchless lining was $5,000 and would be even more cost to have a clean-out installed for the city (just where it would destroy a rose bush I didn't want to lose).

With as many other repairs and improvements the house needed to make it livable I put off the dreaded and horrendously expensive sewer line fix; that is until recently when I saw an e-mail pop up from Angie's List offering Trenchless Sewer Lining by Express for $1,649. Wow! Just what I was needing with a savings I couldn't resist. I immediately signed up for that deal.

When I called to schedule I was a bit confused and put-off because the person I was speaking to seemed to have no idea what deal I was talking about. He said he would contact the owner and get back to me. Turns out this was something brand new and the owner has been so busy he forgot to mention it to his employee, thus the confused response I got. With that straightened out my questions were answered and an appointment was scheduled.

Nice young men showed up and got to work, but unfortunately what they found was what I already knew and was expecting because of the broken sidewalk and sinking street. There was a break in my line, and they also found that my old drain was nearly level and not properly sloped. Because of these issues trenching was going to be necessary, but even with that added expense it was still a great saving, and they also told me they could dig out the roses I wanted to keep so they could be set aside and replanted rather than simply ripping them out.

While they were here and digging they also offered to dig anywhere else I might need help, and thanks to that I was able to get a lemon tree planted in my back yard that I couldn't have handled on my own. They also did some other soil loosening and digging for me that had nothing to do with this job but was done just to be helpful. You've got to love that kind of service that goes above and beyond.

Because of needing to coordinate work with the City (and the City not being very organized or prompt), work had to wait and I was left with a mess for several weeks rather than just a few days. To make up for the delay and inconvenience (even though it was not their fault) they took another $500 off their charges for this job. I said, Saving money is good. Saving a lot is even better. Thank you!

I'm definitely a happy customer and would recommend this company to anyone needing their services.

James came out and snaked my main drain line through a clean out. They include inspection of the pipe with a camera in the price. After looking with the camera James snaked the line again and then re inspected with the camera. They had an online special and the price was very reasonable ($88). I am very pleased with the service.

This is a first class operation that makes things happen!  They work mostly on larger sewer projects.  Their team is energized and led by a super qualified owner

These people are great. Armando came out on a rainy Sunday and put the camera down the pipes and discovered the backup problem was with the county lines and not my line. The best news was he didn't charge me, telling me to call the city.  I was very surprised and grateful to know there are still people who will do a courtesy service for a person.  Thank you Express Sewer & Drain!! I will tell all my neighbors about you!

Celia Glacken
Sacramento, CA

I'm a Real Estate professional so I have high expectations as to vendors I use or recommend for my clients. The kitchen drain line on one of my new listings has had blockage issues for years and has gotten progressively worse! My plumber recommended we contact Express Sewer & Drain. I had originally requested a camera inspection to determine the cause. You can imagine my surprise (and delight) to receive a call from the technician (Max) that morning. He asked detailed questions about the problem and let me know that he would have to snake the line in order to run the camera. The total for both would be $375. He was confident that this was NOT the route that would be best for my client. His experience indicated his findings would lead us to having to hydrojet the line to clear the clog. That would cost $350. Well, that is a no-brainer! Because he took the time to ensure the consumer was getting the best possible advice (even before going out) we opted for the hydrojet and the problem was solved. Had he just went out and performed the procedure for which we asked, it would have resulted in a cost of $725 instead of $350. This, my friends, is top-notch consumer care.

It was ok.  The tech they sent fixed what he could.  Problem not solved as it will require more expensive handling.  So still have the problem.  Not their fault though.  However the guy they sent had no other suggestions or ideas of what could be done - and I thought they were a little pricey for what they did.  He also borrowed the hose to try to help with one of the problems, but then I found the next day he failed to put it back.  Just sort of sloppy.  He was courteous enough and seemed competent enough in the simplicity of unplugging a drain and roto-ing some roots out of a pipe.  But beyond that not super impressive.  

Had I not been in a rush to get someone there I think I would have been better off with a sole proprieter - one man band -  guy who would be more reasonable in the rates and more interested in satisfying the client.

Maybe the company owners care about quality of service -  but when it comes down to just the hired guns,  I don't think they are very into doing anything more than just what they came to do and get in and get out and move on -   and oh well if the problem is still there -  if you have another chunk of money I can stay and fix it for you. But oh, I don't have that equipment on my truck and would have to reschedule.

Yeah.... not super happy with this experience.

Express did the job I asked and although we had some problems they were excellent at resolving them. I will use them again.

Armando came out and fixed the problem when two other companies couldn't fix it. He is very knowledgable.

They have the right equipment and that makes a big difference. I will defiantly call them the next time I have a problem. Simply more bang for the buck.

Express Sewer & Drain was the 4th place I called for a clogged sewer line. The previous plumbers had anywhere from 2 days to 2 weeks before they could come out. With no working toilets or showers, this was not an option. Express was recommended by one of the other plumbers who did not have any availability. Ryan came out within 3 hrs of my call, he was professional, and he went above and beyond to fix my issue. We could not find our clean out, but he didn't hesitate to get out his shovel and dig until he found it (under a good twenty years of yard accumulation).  He walked me through everything he was doing, answered all my questions, and he got it all done for the price I was quoted, even with the additional time and effort it took to find the clean-out. Thank you!

Within an hour of my call someone was there to take a look. Quickly evaluated what we needed (new faucet, old one not fixable) and gave us time to pick out a new faucet for him to install. Came back first thing in the morning. Despite having severely rusted bolts and other complicating factors that required heavy power tools to get out, he had it all in working order quickly. Coincidentally, and unrelated to the initial issue, the cold supply line sprung a leak only minutes after he left! We called and he was back in minutes to replace the lines. We were extremely impressed with the professionalism, knowledge, and efficiency of the people at this company. Going to call them in the future for sure.

I've replaced faucets & disposals. Knee injury, need help as both died - half disassembled. Maybe 1 hour for qualified person (I have replacements on my counter). Express sent their person 4 hours late. Quoted around $200.

Guy looked, said my new disposal was an inadequate 1/2 HP as old was 1.0 HP. Uh, no, I said, I installed it myself 10 years ago, 1/3. He confirmed.

Went to car to get price. $500. 1 hour work, if you are slow, and you cannot even identify my old product?

Will and the crew were GREAT and I would not hesitate to recommend them!
Called Express Sewer and Drain for a second estimate after being told by Bonney Plumbing that our sewer line was collapsing due to bad ABS, and needed to be replaced.  Their estimate for this was $16,000, and they charged us almost $300 for camera diagnostics of the line.
Fast forward 24 hours.  I called Express, and Will and Jerry were out within 2 hours.  I gave them the same description of the sewer drain back-up that I had given Bonney Plumbing and explained that another plumbing company had indicated that the sewer line needed to be replaced.  They indicated that they would camera the line at no charge, and set up equipment.  After a careful examination of the whole line, we saw no signs of collapse, and the problem, a tree root intrusion, was located.  The recommendation:  hydro-jet the line (to remove 25 years of buildup), and replace the pipe penetrated by the tree root.  The cost:  $800.
The work is completed, the crew did a great job, the line is flowing, and the tree root is history.  They were honest, thorough, and knowledgeable.

Please don't hire this company! It has been a complete nightmare.

I have made multiple attempts to contact the management of this company. I was hung up on, then told I would be called back that was 3-days ago. I have yet to speak to anyone competent. But they made sure to send me a bill, for an incomplete job!

This company is TRASH. Once they start work, they know they have you on the hook.

After getting a VERY high quote from a large plumbing chain for work we didn't really think we needed, we have Express a call after hearing great things.

At that point, we were under the impression that we needed a major hydro jetting service and that our kitchen line had severe build up and blockages.

James called a few hours earlier than our appointment window to ask if he could arrive early - of course! He wore a mask and practiced social distancing which we were glad about.

James immediately took me outside to show me video of his camera inspecting our pipes. He proceeded to explore both my kitchen line and then the main line down to the sewer. Guess what? No blockages at all!

He told me he was glad we called, spent some time educating me on some plumbing stuff and charged a very reasonable hourly rate.

Will continue to use them moving forward.

Find another plumber in Sacramento -- this company apparently doesn't have emergency service. I had an emergency that needed urgent attention, but the earliest they could come was 4-5 days out. The technician on the phone refused to let me book an appointment after I indicated that I might need to cancel if I found another company that could come sooner, which...wouldn't happen if YOU would come sooner. Technician was also kind of rude. Listen, 4-5 days delay in scheduling an appointment when you advertise 24-hour service is unacceptable. It's too bad, because I've had good experiences from Express in the past. Now I'll never call them again.

Trudy Lewis
This company is the best! I would use them over Roto-Rooter any day.  They came out took care of my drainage problem fast. Their employees are polite and know what they are doing. I live in a old home and had a problem with the drainage. Had Roto-Rooter come out and was not fixed. Had Express Sewer and Drai age came out and it's fixed!!  GREAT COMPANY!!

I was super impressed with the professionalism and quality of work performed by Express Sewer & Drain.  They provided the best bid, began work immediately on an emergency situation  - a collapsed sewer drain.  They worked into the weekend to complete the job (without charging overtime) so the family living in the house had sewer service as soon as possible.  Both Nathan & Bill were excellent to work with.  Additionally, they didn't ask to be paid until the job was done to my satisfaction.  They definitely are customer service oriented.

Wow, these guys were so incompetent.  The only reason I even called was because of good Yelp and Angie's List reviews.  They had to come back to our house 4 or 5 times to finally fix our problem.  I am still not even sure all of it is fixed.  Not good.

This is the 2nd time I've used Express Sewer & Drain. This morning I had another company come out to clear my shower drain. He was unsuccessful. I called EDS and had them schedule for 4pm this afternoon. The plumber arrive early and was done with unclogging my drain within a hour. The cost was significantly lower than the quote I'd received from the first company this morning.  I don't even know why I tried someone else.
Express Sewer and Drain is quick, professional and has reasonable prices.

I scheduled an appointment to have someone unclog our kitchen sink, no one ever showed. I called and the employee said he would call me back to find out where our tech was.  My husband called 15 minutes later and still no tech. We cancelled.

Thank you Max.  You did a fantastic job clearing the outside drain.  You are very knowledgeable, professional and pleasant to work with.  You explained what you were doing which was very much appreciated since I didn't understand how it all connected.  You jetted it twice and showed me the inside of the drain with the camera twice.  You are very thorough and described it well on the invoice.  Plus you charged half of what the other company I called would have charged.  I will definitely keep your number and call you when the need arises, because there will most likely be a next time!

On a Sunday they came out and charged me the same as they would on a week day.  They were here several hours and their rate was phenomenal!  Eddie was friendly and I would recommend him and this company!

I called them and they came out the next day.  I did not need any work done I found out, I just needed to clean the hair out of the drain myself in both showers.  They did not charge me for that call or advice so I am going to use them the next time I really need something done. They work really hard there and by all the reviews you can tell they are awesome.

The wierd bad review down below they should just toss out, really!  If you had a problem then go out there and tell them.

Once again Express came to our rescue. Our kitchen sink plugged up and we called Express who were here in two hours as promised. They installed our trench less sewer line years ago and unplugged our washer in 2014. Our home was built in 1962 and the kitchen clean-out plug was frozen and hadn't been removed in years. Prior to using Express other companies had tried to remove the plug and weren't successful.

Today Jason Maduri (I would recommend him if you call to have work done) worked his behind off removing the plug. He was able to do what many before weren't able to do.

I highly recommend this company.

i recently had Express S&D come because our main drainage line was clogged. I had never used them before, but reviews and grading on Angie's List were excellent. I can see why. Armando came out right on time, and assessed the situation. He showed me through his camera in the pipes what was going on, located the clog quickly, and got to work. He found a tree root had broken a portion of the old cast iron pipe and grown a mass of roots inside. He showed me every step of the way what he was doing, explained why, what he needed to do to fix it, and made suggestions of work to consider to avoid some problems in the future. He was very informative and friendly, worked efficiently, and did a great job at what I felt was a very fair price. I would definitely use this company in the future and wouldn't hesitate to recommend them.

I had been out of town and came home Sunday afternoon to find an exterior pipe that was spraying a lot of water. I called Express Plumbing and within an hour their technician Max was at my house. He fixed the pipe and also detected that I had another problem with the shut off valve. He came back on Monday exactly at the time he said he would and did the repair. Not only was there no extra charge for coming out on Sunday, but I was able to get a senior discount. Also, Max was very nice, professional, and presented himself well. Five Stars for Express Plumbing!

I cannot say enough about what a blessing this company and Sean was for me.  I was told that my kitchen clogged drain could not be snaked by three different plumbers who said I would need to drill through my foundation to fix this problem. Sean came and snaked through the clog with no problems!  I would suggest them over and over again!  Thank you!!!!!

I just had the pleasure of working with this company. I called to see if I could have our drain cleared on short notice as we are having company come in a few days. They sent Blake out to our house within a couple of hours and he was great! Blake took the time to explain what he found and was very knowledgable on a solution. I am so happy I chose Express Sewer & Drain. We are lifetime customers!

I had a water leak start from within the wall of my bathroom 2 nights ago. I called their 24 hr number and they came out within the hour. They had the wall opened up and leak fixed in no time.  They did not charge extra for the emergency call either which was  nice.

Simply Awesome!  Called at 5PM and Tech was at my home to clear a kitchen sink drain in just over an hour.  Was quick, friendly and clean!  I had the under the sink prepped (stuff removed) and he went to work and completely cleaned my drain in short order.  Great service and will recommend Express Sewer & Drain to my friends and neighbors.....  5-STARS/Kudos...

Armando from Express Sewer and Drain is fantastic. What a smart and hard working man! Hired him on the recommendation of our realtor, Mile Highhill, to try to find the cause of a sewer line clog between our second and first floor main drain line AFTER Trailside plumbing not only failed to find source but wanted to charge a ridiculous amount of money to install a second sewer clean out for no reason! Armando removed the toilet, camera'd the line so we had proof of cause, removed soft toilet paper clog which was all hung up on a long nail protruding from outside framing wood of house into the main drain pipe between second and first floors. So this is the builder's fault! Armando also used a metal detector to locate the approximate position of the wall and pipe where nail was so the contractor could come out and remove that part of he pipe and patch it with a new joint.
To top it off, Elena in the office has been wonderful with getting us great documentation on the plumbing invoices so we can provide it to our builder and our insurance company. Cannot thank these folks enough for being top notch!!  Caution buying a rebuilt home from any LLC, esp 39th St property LLC, and Cara Heagy, realtor, from Arriva Properties and Real Estate.

Professional, polite, and thorough, Cory was able to clear the blockage in the drain. He also offered to run a camera down the line. When we found roots protruding into the line, he used a locator to find the approximate location of the line in the ground where the roots were penetrating. He recommended a free service from the county to determine the ownership of the pipe where the break was.

Needed to locate the sewer clean out.  Tyler of Express Sewer & Drain arrived bright n early the next morning  as scheduled. Promptly found the sewer line and potential clean out. Appears the previous home owner chose to mark the location with a tree!  

Tyler was professional and and clear in all conversation.

Will not hesitate to call Express Sewer & Drain for any plumbing issue in the future.

This company is amazing! We had a leak that forced us to shut off the water main to the house overnight. Called them at 7am and they said they'd be here by 8:30 at the latest. Got here early and were done before then! Max was really nice and explained everything ahead of time, and it was less expensive than I expected. These are my peeps for anything plumbing related from here on out. :)

I have had several companies come out to give me an estimate on replacing my shower valve. Instead of trying to fix it there suggestion was to re-pipe my whole house which will cost around $5000.00. I was referred by a Friend to contact Express Sewer & Drain because of the awesome experience he also had. So I set an appointment for an estimate. Armando Was the tech who showed up at my house right when they said he would be there. Instead of him trying to sell me on a bunch of stuff that was not needed, He told me to try a few things myself to fix the problems I was having before spending a lot of money. Come to find out I was able to fix the problem without spending a dime!! Armando was very professional and extremely helpful. I will be calling Express Sewer & Drain out to re-pipe my house when the time comes.

AWESOME COMPANY AND ARMANDO IS VERY GOOD AT WHAT HE DOES!!!

First of all, let me be clear that Express Sewer and Drain should NOT be confused with a similarly named company.
Nathan and Will of Express Sewer are total pros: they solved the complicated sewer problems at my home, working until 10pm to make the situation right. They are hardworking, honest, and affordable. I highly recommend this company for all your trenchless sewer needs and sewer scoping.