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Mechanical Technologies

Mechanical Technologies

Plumbing Service
211 N Cotton St, El Paso, TX 79901

Description


Here at Mechanical Technologies, we take great pride in offering you the best service around. We do so through our hard-working technicians. All of our technicians have extensive experience with all types of HVAC systems. Due to the high number of people converting to refrigerated air today, all of our techs are specifically trained for the installation of refrigerated air and receive their EPA certified refrigerant certification. We pride ourselves in having the friendliest and most knowledgeable techs who are always ready to answer your questions or concerns regarding your HVAC systems. Air quality matters and so does customer service. We know your family depends on a well-functioning heating and cooling system and that's why we invest in our workers, tools, equipment, and training.

Reviews


Nicole T.
Nicole T.
7/14/2017
Dishonest business practices and they do alot of patch work and charge diagnostic fees to keep patching up instead of replacing the unit. If there is something wrong expect days without cooling.

Charla H.
Charla H.
08/06/2020 12:00:00 SA
Can I give a negative amount of stars?  I was told I needed a new AC.  $6500.00.  We can finance you for $100.00 a month no interest.  Great!  Now a month later you owe 17.99% interest.  I would have used a more reputable company.

Lyle B.
Lyle B.
09/11/2020 12:00:00 SA
I was quoted $1750 for an mini-split AC/heater install. I paid deposit of $875, the day of the install 1 hour prior to appointment time same estimator called me and said he made a mistake and was gonna cost additional $850. Lowe's had connected me with these guys I have a signed contract for work to be performed and the cost.  Do not use their service, because they provide none.

Mike O.
Mike O.
8/24/2021
total scam. not professional. talk about robing customers
this company robs you blind. do not use.

Michelle C.
Michelle C.
9/15/2020
Great employer they hire dead beat dads who dont want to pay child support and pay under the table.

L L.
L L.
08/10/2015 12:00:00 SA
BEWARE OF LOOPHOLES IN WARRANTIES THEY OFFER!!

About less than a month a go, I called Mechanical Technologies because my refrigerated air was not working on a Saturday afternoon. Reason I called was because when I bought the house, they were the ones that had done the work.  I figure it would be the most legit thing to do....wrong.  When I called the company, I was told that the labor part warranty had already exceeded the one year, BUT the parts were still under a 5 year warranty. Once I was told about the warranties, I still went with them...figuring all parts were covered, that would help in the wallet.  When the technician guy showed up and figured out what was wrong, he told me that he didn't carry that part (fan) with him.  He did say that he had the part in the warehouse but a $75 fee would be charged to open up the warehouse. I agreed to pay figuring it would be done ASAP.  Within the hour, the technician came back with the part and installed it in 15 min. Well, when he gave a bill of $400 plus, I asked if this was just labor? He replied, no its parts and labor.  I was confused being that I was told that the parts were under warranty! I even asked, are you sure because your center told me the parts were under warranty. He replied that he was not aware of what was under warranty.  That Monday morning, I called the offices  and was told by a lady Darlene that parts weren't under warranty. She explained that since the warehouse had to be opened and the part had to be pulled from the shelf it was not covered, because it was a special order. How can a part they have on the shelf, in their own warehouse be a special order?!  I then replied, why was I told that the parts were under warranty then?! She went on to say that she didn't know and that I should be glad that it got fixed that day and not a week later. EXCUSE ME?! Its not like I planned it......and furthermore I payed for the labor, it's not like they went to my house for free!!!
Three weeks later, my air went out again......to my surprise it happened on a Saturday!!  I should've have learned my lesson after the first time, but I went with the original installers.  I explained to a lady, Diana, about being charged for parts the first time. I explained to her that I was told that ALL PARTS were under warranty and told her about my first encounter.  Needless to say, she was very courteous and understanding. The technician showed up that day and solved the problem with my unit. Since he had the part with him but was an electrical component, it was not covered under the warranty. I explained my first situation to him and to my surprised he was shocked that they charged me on a part that was under warranty.  The way he explained to me was that anything inside the cage of the fan unit was cover under  warranty....anything outside is considered electrical and doesn't fall under the warranty.  He was very courteous and an advised me he would take the information and relay it to higher people.
Today, Diana called me and explained to me that the warranty had been voided because they had to get it from their warehouse; as opposed to taking my part out, sending it and getting a new one in return from the manufacture.  I explained to her that it was not fair. Nobody told me that my warranty went out the window because their warehouse was opened and a part was taken from the shelf (special order they called it).  WHAT PART OF ALL PARTS HAVE WARRANTY FOR 5 YEARS DID I FORGET TO UNDERSTAND?!! Apparently, you have to read the fine print.......oh yeah, nobody told me about this!!
Like I explained to Diana, I could have gone with other companies or technicians and had gotten it less expensive, but since I was under the impression that it was under warranty I proceeded to go with them, the original installers. What a rip off this so called warranty!!!

BEWARE OF THE SO CALLED WARRANTIES FROM THIS COMPANY......ASK QUESTIONS! HAVE THEM PUT IT IN WRITING!!!

Bita M.
Bita M.
4/30/2012
They're dishonest, over-priced, and just sucky in general.  $20k and several years later, I'M DONE.

Brown N.
Brown N.
10/19/2021
This is the absolute worst contractor to deal with. They will not inform customer, dont show up as scheduled, disappear for over 90 minutes to get  some fittings at a nearby home depot, rip holes in your walls,  take your old unit  with them without notice to the homeowner, and have an employee who says she is the installation manager say she is above the owner of the company when it comes to making decisions. Do not believe a word they say. They will offer one thing and then do another. Thankfully I wont have to deal with them for warranty work since I had them take their unit out. I am sure dealing with them for warranty work is a nightmare. The one star rating had to be done in order to post review....they should be grateful to even get that.

John E.
John E.
7/17/2018
Don't call if you have a day job!  Absolutely terrible service!  I had three separate appointments made with a no show.

Chris A.
Chris A.
8/13/2018
STOP!!! Get someone else. Do not hire this company. The manager/owner of this company is Jaime and I spoke to him on the phone. He has some really bad office staff that will forget you and waste your time. He will make NO ATTEMPT to correct any situation and he will not accept direct questions about his lack of service. He will not even attempt to find out what the issue is. Instead he will deny everything and and tell you that he will not provide you service. I had two technicians come out to do my service, the lead tech told me I needed a part and he himself made the call to get the part. It was Friday and the tech said the part was available but I had to wait for Monday. I told him that it would be fine. On Monday after I called at noon I was told that the technicians were busy with other calls and they would have to schedule me in after two weeks. SAVE YOUR TIME AND MONEY. This business is a clear example of non professionalism and a crooked lazy owner. Even his own technicians openly complained about the office staff and their inability to manage calls correctly. There are plenty of other companies out there - DO NOT waste your time with this one.

Michael R.
Michael R.
5/27/2022
Thank you to Mechanical Technologies and Don Mellado, my project manager, for your professionalism and that of your stellar HVAC technicians, Mr. Abel and Mr. Miguel.  I really appreciate the whole process of the install and the Unit is running great!   We could not be more pleased with the exceptional service and value.  Very respectful of my time and good coordination.  The job site and coordination with the crane service at my home was excellent.  All of the office staff was friendly and kind during phone conversations and were very helpful as well.  Keep up the good work!

Jim K.
Jim K.
10/11/2022 12:00:00 SA
I had two unique needs, purchase and install a Breezair evap and install a direct vent fireplace for my home. I first pursued the Breezair job with Don. Don was responsive, on time, and provided a good thorough estimate within a reasonable amount of time. All my questions (and I had many) were answered. Alex and his team of installers did a wonderful job. They arrived on time, kept me informed on their progress and cleaned up after themselves. I contacted the office three months later to report a fault indication on the controller panel. The office staff contacted Alex and he responded within the same day and cleared the blockage and the fault. Totally satisfied with their work and responsiveness I then contacted Don again for the next job (fireplace install). Don brought along Raul for the estimate and again I was presented with a reasonable cost estimate. Julian and his assistant Angel accomplished the install with the same professional care and detail I witnessed on the Breezair job. I highly recommend this business.

Rebecca Q.
Rebecca Q.
8/21/2018
Mechanical Technologies has serviced my units for about six years now. They have installed a new unit in one house and just installed a new motor in another unit. I've always been satisfied with their work. I had an appointment to get my unit checked last Friday, but they could not get onto the high roof because they needed a special ladder, so they sent someone, Daniel, on Sunday. Daniel was very professional and came back today at 7:30am to fix the unit. I've never had a problem with anyone not showing up on time and always get a call in advance of when they will be there. For example, today they said 7:30 and I was impressed that they made it right on time. I appreciate the Sunday and early appointments due to my work schedule. The women who answer the phones are also efficient and courteous. I will continue to call them to service our units.

G P.
G P.
4/28/2022
They may have offered quality service once upon a time; however, that's not reality now. They left a copper condensation line dangling on the roof (and that's the visible part of their work). I called as soon as I noticed it after they'd left and was told they'd be back the following day. It was a simple fix that should've been included in their work for the high amount they charged. To date,, no one has bothered to show up or to even phone. In my opinion, poor workmanship and business practices lands them with zero credibility.

Dolores S.
Dolores S.
12/16/2016
Recently had a new refrigerated air conditioner installed. I strongly recommend that you spend the extra money to have your unit installed by a recommended company for the brand name of your unit. One month after our unit was installed, an entire new unit had to be installed which they did do free of charge. 4 months after the installation, we had to hire a different company to come fix problems so that our entire house was cooled/heated correctly.  It ended costing more than if we had hired a certified installer in the first place.  I would not recommend this company

John H.
John H.
11/09/2021 12:00:00 SA
These installers SUCK! NO SHOW on the first day and didn't have the decency to call and let me know resulting in a missed day of work for no reason. Showed up 3 hours early on the rescheduled date so luckily I was home. What should have been a 4 hour job turned into six hours so here I am waiting on them the third day. They are an hour and a half late so far today so I will have ended up missing three day of work for a four job. GO ELSEWHERE! You don't want to deal with these guys, I promise.

Brent R.
Brent R.
08/08/2020 12:00:00 SA
The negative reviews on here amaze me!  This company is great.  Our swamp cooler broke, we called them at 10:30am to schedule a quote on having an AC conversion. They came out at 4:40pm the same day, gave us options to choose from and did the install the next day!  They are NOT crooked, or dishonest.  They are great and I highly recommend

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Hours



Mon 7:00 AM - 5:00 PM

Tue 7:00 AM - 5:00 PM

Wed 7:00 AM - 5:00 PM

Thu 7:00 AM - 5:00 PM

Fri 7:00 AM - 5:00 PM

Sat 7:00 AM - 5:00 PM

Sun 7:00 AM - 5:00 PM

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