E. A.

7/26/2023

Eric has been doing work for us since 2015. He and/or his team, Mark and Steve, have replaced a sink faucet and repaired 3 shower drain leaks, 2 of which involved cutting open the ceiling to get to the pipes. They do good work, their prices are very reasonable, and they're just really nice people.

marie o.

03/07/2022 12:00:00 SA

Eric has rescued us multiple times . We had a broken water pipe and then a replacement of our hot water heater .
Eric and his staff , Steve are very trustworthy , reliable , nice and very professional .

Sally G.

03/07/2023 12:00:00 SA

Thank you to the many people from Next Door who recommended Eric Brand plumbing. We've had an intermittently poorly draining sink for many years in an in-law with very outdated pipes. At last Steve from this company was finally able to fix the problem which many plumbers before them have been unable to do.

Matt M.

08/12/2022 12:00:00 SA

Eric and his team were great and we would definitely recommend using them again. We had a terrible experience with Lowes for our toilet replacement project and we're desperately looking for a plumber who could source us top of the line toilets, remove our existing toilets, and complete the installation. Eric was incredibly responsive, sourced our toilets within days, and his team did a perfect installation within a week. Our job was not easy given we have a very steep and long stairwell and Eric's team took great care to make sure they did not damage any areas. They were highly professional and showed great attention to detail. I will definitely use Eric's company going forward for any plumbing issues.

Wil M.

07/05/2022 12:00:00 SA

Eric and his staff, Steve are excellent. I previously had a sump pump done incorrectly by another plumber and were not able to pass inspection. I called up Eric, and he was very responsive, came in the next day and corrected everything, bought it up to code. I think Eric and his team is very reliable, honest, responsive, and stand by his work. For any future plumbing works, I would not hire anyone except for Eric, and would highly recommend Eric and Steve.

Gina P.

6/28/2022

One of my bathroom sinks was clogging and as well as, a showers was not consistent with the hot water. Eric was very accommodating and came out early the next morning. He fixed my sink and was honest about my options to fix my shower. He gave me a great cost saving measure to fix my shower. He explained that my shower has a 15 year warranty and I'd save about $90 dollars by getting the part directly from the company. His rates are reasonable for the excellent service he provides. I will be using him again for my plumbing needs.

Sarina Y.

12/11/2020 12:00:00 SA

Used Eric to preventively clean out our drains before we rented out our apartment. He happened to be available same day and his pricing was extremely reasonable. He was friendly, professional, and did a great job keeping his workspaces clean (we went a little out of order and had the whole place deep cleaned first). At the end, he explained to us what he did and had some really helpful tips.

Will definitely use him in the future for anything plumbing-related that comes up!

Avi M.

08/08/2022 12:00:00 SA

Eric Brand Plumbing has been my plumber for over 14 years for our San Bruno home that was built in 1960. Over time he replaced the water heater, rooted my drain from home to the street, fix leaking pipes, snaked hair clogged drains, switched out shower heads, replaced kitchen faucets, removed wax from the kitchen drain, and replaced fully rusted-out toilet mounting flanges on shallow concrete that required superhero skills... He is way more than an excellent plumber, he is thoughtful, intelligent, and understands the options for long-term and short-term fixes to accommodate budgets. Eric always shared the risks of a temporary fix with great intellect. He has a wonderful work ethic, is a great communicator, and had all the equipment to do the job correctly for us. If you are looking for a plumber for emergency problems or a reliable and brilliant craftsman for as long you stay in your home, please call Eric. He was always there for me and I am so glad we found him..

Tom H.

7/22/2021

We noticed water dripping out of a light in our downstairs ceiling (!) last night, and called Eric. He and his partner Jim came out this morning and quickly identified and fixed the issue (a leaky valve upstairs), with minimal damage to the ceiling and wall. They were courteous, professional and COVID safe, and even gave us a break on the price. Couldn't ask for a better experience. We'll definitely call them again for any future plumbing issues.

Janice S.

8/25/2020

A friend recommended Eric Brand Plumbing after several other plumbers wouldn't even call us back.
Eric returned our call right away and gave a very realistic estimate of when he could come by and do the work.
We're very happy and will call him for future plumbing issues.

Alexander H.

4/28/2022

Have used Eric on various occasions. He has been responsive and honest. I highly recommend.

L T.

3/23/2021

Thank you for providing honest, timely service at a reasonable price to my elderly parents several times. Eric is also very responsive, even returning my voicemail over a weekend on a non-urgent question. Call him for all your plumbing needs!

Adam W.

3/31/2021

This is the second time we had Eric come out. Actually, this time is was his employee Steve who arrived on time, was kind, considerate and professional. The work was done as Eric quoted me and the sink looks great. We'll be hiring Eric and his team again every time we have any plumbing need.

Jerry B.

3/19/2020

After using some Liquid Plumber that was probably left in the pipe too long, we noticed a leaking hole in the pipe underneath the kitchen sink. Based on great reviews I read on NextDoor, I called and left Eric Brand Plumbing a message at 9:30 PM on a Saturday night. Eric sent me a text the next Sunday morning at 7:30 AM saying he could be over in about an hour. He quickly replaced the broken pipe at very reasonable rate (half of what I thought he could charge). Eric also let us know that the primary reason the drain wasn't flowing down as quickly as it could be was because the kitchen remodel we had done 15 years ago was done improperly with the pipes underneath the sink not being positioned correctly.

It turns out the contractors we had used 15 years ago positioned the undersink piping too high and because of physics, the water draining from the sink did not do so optimally. Because the initial leaking pipe problem was solved, we set up another appointment for a few days later to deal with the incorrect pipe positioning issue. Eric came over and was soon able to see why the old contractors did what they did (they were too lazy to remove an obstruction in the wood framing that was in the way of where the piping should have been installed. Instead, they built above it, which caused the slow drain issue). Eric removed the obstruction and expertly installed the needed pipes. The kitchen sink now drains fast and the way it was designed. We are very happy with Eric's work and again his rates are very reasonable. We will definitely be calling Eric again for any plumbing issues.

Cynthia M.

4/17/2021

Eric is great - professional, honest and generous.

We found him on Nextdoor when we had a serious leak between flats in our old SF building. He gave us an honest assessment of the situation and explained that it needed to be taken care of fast even though it was a two-man job and his schedule was packed. He recommended another plumbing company, briefed them on our job, and gave us good advice about what to do, what to expect, and what things would cost.

Hard to believe that we would come out of a messy situation with two great plumbers to recommend in the future, but it's all thanks to Eric. He definitely needs to be on your list when you need a good plumber!

Herbert L.

01/09/2021 12:00:00 SA

Customer focused, gave recommendations for solving problems , and methods to be most economical ( ie what parts to purchase myself ahead of time and they would install, charging labor only, and allowing me to make selection myself on fixture design and prices). They had to do more than what was originally quoted, but kept to the quote for final price. Honest, diligent, conscientious.

Cathy S.

1/27/2021

Can always count on Eric for a quick response and getting the job done with professionalism and care. He also answered all my many questions with good advice and followed Covid protocols. Another job well done.

Kent W.

2/28/2021

Eric is the guy who knows best of his job. This is the second time that I call him for the service. I was surprised that he came on Sunday, even though his recording saying that service available during weekday.
Anyway, he did an excellent job as I expected and the price was right. Way to go, Eric! I will certainly recommending him to anyone who has plumbing problem. Eric is the man for the job!

Gopal R.

10/08/2019 12:00:00 SA

We had a clog in the pipes somewhere inside the wall in a bathroom, and it was causing the sink to fill with water. We attempted to get it out ourselves with a cheap rotary auger from Amazon, but the auger got stuck in the pipe.

EBP came over and got the auger out, and now the sink drains normally. They were easy to work with and charged us for 1 hour.

Would recommend.

Mimi T.

10/02/2019 12:00:00 SA

Eric has come to our rescue multiple times, and he is awesome!

Eric is honest and reasonable with his fees. We've had him replace our water heater, as well as provide urgent repairs like a leak in our trash disposal.

He is always professional, knowledgeable and reliable. We would highly recommend his work.

Norbert K.

08/10/2020 12:00:00 SA

Can't recommend Eric enough. He was honest, fast (came over within the hour!!), fair and provided quality service. From a happy outer sunset customer.

John H.

8/18/2020

Had Eric over again for another new fixture installation. He's just great.

He's always very professional, and takes the time to make sure that we are happy with the placement and operation of the new fixture. This was a small job, but he gave it his full attention and skills. We've had him out before on bigger jobs and on one emergency job. It's always the same; skillful, knowledgeable, thorough, professional, and polite. And for a very fair price.

If you're looking for a plumber to partner with, Eric is your guy.

David P.

07/09/2020 12:00:00 SA

Eric is now our official plumber. He came by within an hour of us talking over the phone. We were having an issue with our water heater functioning properly. Rather than just suggesting that we replace the water heater he took to the time to assess the situation and was able to replace a part that cost a fraction of what it would have cost to replace the entire unit. He is an honest, reasonable, and talented plumber and we will surely call on him again .

Sam G.

7/15/2020

Excellent service and their technician, Mark, was very professional, personable and dedicated to the work. I have great confidence in Mark's experience and knew right away this was the right man for the job.
The leak was due to the age of the pipes and a bit of blockage.

Everything about this experience, including the price, was excellent and I wouldn't hesitate calling Eric Brand Plumbing again, should it be necessary.

Laurel M.

07/08/2021 12:00:00 SA

Our water heater started leaking during the night. A neighbor recommended Eric Brand and he was able to come this afternoon. He was professional, friendly and reasonably priced. I will definitely recommend him to other friends and neighbors

Vince L.

10/16/2018

This is my second review of Eric since I first found him four years ago. Since then, I've called Eric four times for various work at my elderly mother's house in San Francisco. Each and every time, he was prompt, pleasant, courteous, efficient, skillful, honest, and reasonable in his fee.

This time, I called Eric to fix a garbage disposal that wasn't working at my mother's house. He called me from the house to tell me the problem was the wall plug was not fully plugged in... no charge. I will pay Eric for the service call anyway as Eric is the best plumber I've ever worked with.

Looking forward to working with Eric again the next time my mother needs a plumber.

Margot M.

1/16/2020

I found Eric on Nextdoor.com. I like hiring people within the neighborhood . I had a roof drain plug up and water seeped down through the wall into the basement. Luckily Eric was able to come out the same day. He was upfront with the price and got to work. I will need a roofer in to replace rusted sheet metal, but for now the clog is resolved and no more water leaking into house.

John D.

10/12/2020 12:00:00 SA

I had Eric Brand plumbing come over to give me a second opinion after I had an estimate for almost $2,000. Mark spent the time to figure out what the problem actually was and repaired in on the spot for $250.00. He was smart, honest, efficient and really tenacious in figuring out the cause of our leak. Spoiler alert: It had nothing to do with the $2,000 worth of work the other plumber said was necessary. It makes a big difference to have someone competent and honest do your work. Eric Brand Plumbing has a permanent customer here.

Naveed P.

06/08/2021 12:00:00 SA

Eric is a hardworking and dedicated professional who returned to a job and fixed it without asking for anything more. He has integrity and he knows what he is doing. I really enjoyed working with him!

eric s.

5/23/2018

Did your brother put trains in the toilet?

Yes. One, two, three.

The kid was right! One in the toilet, two in the drain in the floor below. Good thing we called Eric before they made their way further down.

Great service, took care of business, even offered me the trains back. I refused politely. All for a decent price given he had to mount and dismount the toilet twice before the extent of the wreckage became clear.

Steven B.

06/03/2015 12:00:00 SA

I used Eric several months back to replace a 10ft. length of original out flow pipe in my 80 year old home. I had called other plumbers for estimates. 2 came out gave estimates and left me feeling uncomfortable with even letting them touch my plumbing. One that I had used on other occasions and had been very pleased with wouldn't come look at the situation but had me email him photos and then took almost a month with my begging to get back with me with an outrageous estimate.

Eric came out the day after I called him, was very clear in his advice as to how to complete the work without adding on all kinds of things that really didn't need to be done. He also gave an estimate that was very reasonable. He left me with a feeling that he was honest and could be trusted to do a good job thus I decided to have him do the job. He came on time, did the work as expected with no mess or fuss and I couldn't be happier.

I am very picky about who I will hire to do work on my home as many, many contractors and repair people do not live up to what they claim or are problems. Eric was the plumber we all look so hard to find that does honest good work at a fair price.

I will use him again.

Parmjit S.

4/22/2021

Great service. Very honest and fulfilled his job as he promised. I highly recommend him.

Tanya S.

01/03/2017 12:00:00 SA

Eric is such a great guy, honest and hard working.
I once tried to fix my sink myself and just could not get the job done. The sink was in a rental unit that I airbnb and I do not want to get a bad review because the guest can not use the only bathroom sink.
Eric came out right away and fixed the problem. He even told me that it was a job that only an accomplished plumber like himself could do which made me feel better that I wasn't completely incompetent (I like to think that I can solve any problem I really try to solve).
His prices are always totally fair. I highly recommend him for any and all plumbing needs one has.

Jeffrey Y.

1/18/2017

Quick to respond, efficient and punctual. I had Eric install a countertop water dispenser and he did a very thorough job setting up the potable water source properly. After hooking everything up he even went through the instruction manual to make sure everything was setup and ready to go.
Excellent work!

Alicia J.

01/07/2019 12:00:00 SA

I've called Eric 4+ times for various jobs over the past couple years and have always been more than satisfied with his work, professionalism, and scheduling flexibility. Highly recommend.

Jordan K.

11/24/2016

I'd give him 6 stars if I could.

I called on *Thanksgiving day* and he called me back in under a minute. Literally. He was at my house less than an hour later. Did I mention it's Thanksgiving?

He spent over an hour with his machine trying to clear my sink drain and eventually pulled *a dead mouse* out of my drain! There's no way I could have done that myself. He cleaned up after himself and left my kitchen spotless. Took the dead mouse away for me. Charged me the minimum site visit fee for his trouble.

5 stars for being fast, friendly, professional, and doing the job well the first time. Plus one star for coming out on Thanksgiving. Plus one star for handling a dead mouse!

There's a reason this guy has 100% 5 star ratings on Yelp. I'd give him more if I could.

Linda S.

10/19/2020

I've used Eric Brand Plumbing several times over the years to replace a broken sewer line to replacing my hot water heater. Today it was a leaky toilet. Someone came over within the hour and it was fixed right away. Eric is honest, reliable and dependable. It's great to have someone local who I can call when I have a problem. I would highly recommend him.

Dan S.

12/06/2016 12:00:00 SA

We had an issue with our shower. We called one well known plumbing repair company and they quoted us $2,300 for a major repair. Eric came to look at the issue so we could have a second opinion. He was extremely knowledgeable, friendly and reliable. He diagnosed the real issue and replaced a small part for less than 10% of what was quoted by the 1st opinion.

We will be having Eric come back soon for other repair and recommend him with full confidence. Don't be a dummy - call Eric!

Karen S.

7/30/2019

I'm so grateful to Eric, Mark and Jim. I called Eric at 6:59am panicked because our water heater was leaking all over the basement floor. He was over in less than an hour! Mark and Jim installed the new water heater around 11am. They were awesome! I could not ask for better service. I had hot water by lunch time. I feel so fortunate to have found Eric ten years ago when our kitchen was flooded by the dishwasher. Eric remembered fixing it, and even knew the brand name of the dishwasher I had. Wow...that blew me away! How did Eric remember that from ten years ago? Back then, he fixed our leaking kitchen faucet and installed a new garbage disposal...we haven't had any problems with it in ten years. I highly recommend Eric and his team! They deserve more than 5 stars!

C C.

8/15/2016

Got a clogged sink last night and found Eric's number. I called this morning and he came by within 2 hours. The drain apparently unclogged itself overnight and Eric helped to check that everything was fine. Since the drain was good I just got some free advice on drain maintenance.

Would definitely call again if I get any plumbing issues in the future.

CHi C.

4/19/2019

Honest. Plumber.

That's all you really need to know.

He really is as good as it gets. I've interacted with many a plumber in my time and Eric is among the most professional, punctual, and takes actual pride in his work. Great person and plumber.

I hope I don't need more plumbing work done anytime soon, but if I do, I'm definitely calling Eric. You should too.

Moriah W.

10/13/2019

He's the best! Had gas leak and the gas company turned the gas off and said we needed a plumber to come over and cap off the gas line and then they will come out and put it back on. This all happened Friday night around midnight. Eric came over Sunday morning at 8:00 am repaired the pipe quickly and efficiently - helped me push to get PG&E out to come that day and turn on the gas which they did.
Highly recommend him for all plumbing needs
Thanks so much Eric!!

Lauren B.

02/05/2019 12:00:00 SA

I called Eric around 2:00pm this afternoon because there was water coming out of my sink all over my floor. He was at my house in about an hour and diagnosed the problem as a clogged pipe. He cleared out the clog and tested the pipe in all faucets that connected to that spot. Great job and he was delightful to work with. Thanks Eric!

Trang L.

8/17/2018

Eric was awesome! Called around 1 today to fix the bathtub as water was leaking from the spout. Eric came an hour later and found the problem right away. He explained what he did very thoroughly and patiently. He was very nice, courteous, honest, and reasonable! Highly recommend!

Rachel N.

7/23/2018

Our sink started clogging and backing up late last night. We tried to snake it ourselves, but no luck. Called Eric this morning and he came out same day, showed up on time, and fixed the clog. So happy we found him!

Ron H.

02/06/2018 12:00:00 SA

I had a leaky bathtub faucet and found Eric from recommendations on the NextDoor app and here on Yelp. The stellar reviews are spot on. I called and he was able to come the same day and arrived promptly as scheduled. He assessed my issue and was quick to resolve. I happened to also have a leaky bathroom sink faucet and he said he could fix that as well and did so without an extra charge. His rate for the repair was reasonable to me and on top of all that he was a great guy and nice to chat with while he worked. He is definitely my go to Plumber going forward, and I'd highly recommend him 100% to anyone needing an honest, punctual and competent Plumber.

gina g.

6/18/2015

OMG! Eric Brand is an angel of plumbing. I was very skeptical, because my home association only wanted to use him! He knows my condo water shut offs... Well, he is a consummate professional. He is reasonable, and prompt. If you have an emergency, like in my case, my tenant had a shower leak, he came out the same day.

He is also a San Francisco native, and very nice to look at! He answered my questions and was very knowledgeable. I will use him again soon for a toilet upgrade.

Lisa Y.

5/24/2017

Eric replaced the water pressure regulator to my house. He did a great job and he even told me how to replace it the next time it goes out. He charged me less than what other plumbers quoted me. I plan to call him again the next time I need a plumber.

Brian L.

08/12/2018 12:00:00 SA

My second review of Eric
We are planning to do a kitchen 'refresh' (new countertop, sink etc.) and need a plumber to uninstall and reinstall the existing dishwasher, garbage disposal etc. I contacted Eric at 630 PM on a Sunday evening to see if he would be available, he texted right back, and within 30 mins was in my kitchen (yes! on a Sunday evening!) providing a hugely useful list of do's and don'ts with respect to changing out the sink (think about the depth), the faucet (need 2 inches clearance from wall to sink edge for some handles to work, and the garbage disposal (get a smaller 0.5 hp one). Honestly, a whole bunch of really useful information that lay-people like my wife and I would not have thought about and he quoted me a fair price for the work! Needless to say, he's going to get the job! Await maybe even a third review!

Been L.

5/20/2017

I really started to trust Yelp review because of Eric. Eric is the best plumber in the city. Thank you Eric!!!

David N.

9/28/2017

He was in the neighborhood, he came over immediately in between jobs, did a perfect job unclogging my shower drain, and showing me what he did, what the bigger issue was, his quote was great, pro/great service/quality- 5 star! I will give estimate for bigger project to landlord for sure.

Devi J.

07/06/2018 12:00:00 SA

Eric is on-time, neat and reasonable. Knows his trade.

H B.

1/25/2017

Eric was highly recommended to me for plumbing work. I needed to swap out a toilet. He gave me excellent advice. His rates are very reasonable. Very honest and a very nice guy to boot. You can't go wrong with his service. HIGHLY recommended!!!

ODHRAN M.

4/14/2018

Can't speak highly enough of this gentleman. Very personable. Did solid work. On time. On estimate. 10 stars.

Diana S.

11/04/2016 12:00:00 SA

I have called on Eric Brand several times to fix plumbing at my home and my mother's home. He is excellent. He is honest, speedy, and always explains what needs to be done. I am very happy with Eric's work.

Daniel L.

7/26/2019

Very good service. Not the cheapest, but reasonably priced and his worker was friendly, on time, and very professional. Recommended!

Lisa S.

8/17/2016

I'm so glad I called Eric! I called him in the morning about an issue with our toilet. He showed up a free hours later and was done in a flash. Eric will be my go-to plumber from now on!

Hilda R.

9/19/2016

For many years now I have relied on this outstanding plumber (and person!). I refer to him as excellent Erik because he is exactly that. Excellent.

abi w.

4/22/2017

Five stars = extremely pleased! We finally found a plumber in SF, and he is a keeper! Eric is reliable, professional, detailed, honest, affordable, punctual, concise, timely, early riser (LOL), Highly recommended by a tenant, and my Mom likes him too! Will definitely call him again when needed.

Melissa R.

11/26/2017

Eric saved the day! He truly did!! My shower was backing up/slow drain and there was gross standing water in it by the morning. It's a Sunday, so plumbers are limited. I found Eric on Yelp and he had great reviews and it looked like he was available on Sundays. I called Eric to ask for an estimate on pricing to snake the drain and if he could come out today. He quoted me a very competitive reasonable price for the job.

Short rant: I don't understand why other plumbing companies I had called before Eric couldn't give an estimate, but said they had to have someone come and see the job first....it's just an estimate and I just want to know that if they have a standard snake job, that it's not going to be $300. I understand that if more work is entailed that the amount will be more...but I digress.

Eric also reworked his schedule a bit so that he could make the trip over to my side of town and he ended up coming within a half an hour of me calling him. The shower started backing up even more when Eric arrived and the lip on the shower is not that deep, so I was panicked about possible overflow.

But, Eric snaked down about 20 feet and was able to clear the debris. There was renovation work in the building this week and this seemed to be a communal plumbing issue caused the debris from the construction work. I can't imagine if that gross water had overflowed onto the nearby hardwood.

I will definitely call Eric in the future for any of my plumbing needs. He was awesome!!!

Joy K.

08/08/2017 12:00:00 SA

I had a clogged shower drain and called Eric today around 2:30pm. He answered and actually fit me in today 2 hours later! He was on time, in and out in a few minutes, and really friendly! I will definitely call him again for any plumbing needs.

Kathy D.

8/23/2016

In the end I needed an appliance repair man. Eric did not even charge me for a service call. what breath of fresh air to have a repair man coming to my house who is so honest.

Steven G.

9/18/2017

I got bids at other places to fix a leaky gas line and water line. Prices ranged from $900 to $2,000 and they refused to accept the solutions were simple. Then I went to Eric. He responded quickly, got me exactly what I needed and charged a very reasonably price. Would definitely recommend Eric!

Kati O.

2/18/2016

Eric Brand Plumbing is AWESOME!!! Eric has been to my house quite a few times in the last couple months to work on resolving some of our plumbing issues that stem from living in an old Sunset house with backwards ass installation. He is the first plumber I have ever hired and will be the last plumber I ever hire.

The first time I called Eric I didn't really know what to expect from a plumber but was quickly informed working with him. He explains everything he needs to do and why. He gives you his costs upfront. He will make time in his schedule to come see you and fix your problems. He always answers his phone and gives you a general idea of the problem. This guy is my favorite! He has fixed so many of our plumbing issues and helped us start a plan to fix the next major one that needs to be dealt with.

If I was you, I would call Eric. He is trustworthy, professional, informative and a plumbing god!

Scott T.

07/07/2017 12:00:00 SA

I had a leaking water valve and running toilet. Eric arrived within 45 minutes... on a Sunday morning! He thoroughly explained the problems, possible causes for the problems, and solutions. He demonstrated how the parts work before installing them. He was very efficient. Friendly and great service. I will definitely call him again for any plumbing needs.

Eekie P.

7/26/2016

Eric is our go-to plumber. He is a total pro. And his work looks good: he aligns the threads, makes it sharp. Eric's done various work at our house, from pipe replacement to plumbing a new downstairs bathroom for us, with exposed copper piping. It's so nice. What can I say? He's the best.

Christina L.

6/27/2018

Eric is amazing, prompt and efficient. He answers calls immediately and will do whatever possible to solve any plumbing problems.

Cynthia B.

08/09/2018 12:00:00 SA

Very good, honest plumber. On time, reliable, and reasonably priced. I used him for one emergency and one non-emergency, and he came through both times.

Leah S.

10/22/2018

Eric is the real deal: experienced, honest, punctual and reasonably priced. He installed our water filtration system without a hitch and clearly explained what he was doing and why. He caught a few mistakes we had made in the purchasing process and provided solutions. If I could give him 10 stars, I would. Thank you, Eric!

wendy w.

3/19/2016

Our hot water heater started leaking and was due for a replacement. We called Home Depot and got connected with one of their contractors. I think it's sort of random who you get but we were quoted a price of over $2000 so we decided to check Yelp and found Eric. A call and a day later and Eric was at the house replacing our old hot water heater with a new one. Service was fast, professional, and friendly and the price was a lot cheaper! We will definitely use Eric again in the future for all of our plumbing needs!

Sasha L.

7/20/2015

Echoing all the other reviews here...Eric is professional, prompt, reasonable, informative and polite. I got three estimates in total and his came in the most reasonable and didn't include what I thought was needless stuff added on top, which happened with the other two.

We also asked him very last minute to move the flue which required another almost 2 hours of work and additional parts. Eric is so busy but he fit us in first thing the next morning to get that done. Can't say enough positive things about him, will definitely use him again if we are in need of a plumber.

Joan V.

12/27/2018

Super nice guy, and very knowledgeable. I had him check the sewer lines with a small camera and he gave me a full report, reasonably priced. Since I was very pleased with his work, I had him replace an old water heater and open up a semi-clogged drain in the bath tub, he did an excellent job on both. He and his co worker were very professional in their demeanor and cleaned up after themselves. I definitely recommend Eric Brand Plumbing.

Stephen E.

8/13/2014

I just purchased a home on Noriega St. in the Central Sunset and discovered that both showers upstairs were leaking through to the garage floor below.

I was really scared about all the possibilities of where the leaks were originating from and was expecting a really large bill to repair.

I called Eric in the morning and we set a appointment for the same day in the afternoon. He was super polite, easy to get a hold of and arrived right on time.

He evaluated the situation and gave me honest, clear direction on how to repair the problem quickly and cost effectively. I even left him alone while he did the repair and everything was fixed when I returned home. In fact I still need to pay him!

All in all a great experience, I will definitely use him again.

william f.

11/20/2017

based on the reviews, i had to give him a try. he repair a leak to my main shutoff valve, the laundry faucet and shower faucet. he did a great job and the price was reasonable. i still have my arm and leg....

if i encounter any future plumbing issues, he will be the first i call.

Jeff H.

07/07/2015 12:00:00 SA

My main sewer line is busted so I called up several plumbers to assess the situation. The first company trap plunged the drain for a minute and then snaked it for 10 more minutes. He could not unclog it, and charged me $175 ($10 discount since he couldn't clear it) :-(

Next up was Eric. He came over on time to assess the situation. He thoroughly explained and provided several options, and offered to try to clear it. He worked hard for over 25 minutes, got poop on his hands/pants, but was unable to clear the clog due to severity of the issue. Since he couldn't unclog it, and since I was somewhat fleeced by the prior plumber, he did not charge me. He also recommended that I call the City to have them hydroblast the line, which I was unaware the City performs for free.

My sewer line is still busted :-(, and I am deciding on what route to pursue since its a hefty chunk of change. The point of my review is that you owe it to yourself to give Eric Brand a call before you consider some of the other plumbers and plumbing companies that you might find on Yelp!

Dan S.

06/01/2016 12:00:00 SA

Eric was responsive as I was able to get an appointment the same day. He repaired a leak under the sink, replaced old parts as needed and also found the time to install a faucet that had been sitting in my basement for the past 8 month all within the allotted time and estimate for a reasonable price.

G G.

04/05/2016 12:00:00 SA

Eric Brand is professional who does what is necessary ONLY. Came to my home because my tub was stopped up. Turned out there was a problem with the stopper - not a clogged pipe. I wouldn't have known the difference. He could have made a big deal out of it - snaking, etc. Told me the truth and advised on how to proceed. He even told me what things I could do myself. I had Eric do some additional work. Everything he did was professional and reasonably priced. I will definitely use Eric in the future.

David R.

8/31/2015

Needed some work done right away. Erick came in and gave an honest assessment of the job. He took care of us and was very reasonably priced. We would use his services again for sure.

Charlie B.

05/04/2016 12:00:00 SA

Called the guy (Eric) around 1.45pm today, he was here at 2.30pm, fixed the leak by 3.10 pm. Great service and fair price.

Caroline P.

2/23/2018

Eric does a great job at a very fair price, and I finally find the time to give him credit... A couple of months ago, I had a major leak in my kitchen sink and found Eric from recommendations on the FaceBook Sunset District Group and then here on Yelp. He was able to come right away and fixed the sink. I also had a couple of things that weren't working great and he provided me with great advice for them. He litterally saved the day at a very reasonable price. I will absolutely call him first if I have any future plumbing issues.

C Y.

01/05/2018 12:00:00 SA

Eric has come to rescue my property twice now. He has a wealth of knowledge and charges reasonably. We encountered an unusual issue with my water heater, he spent a night or two to research the best way fix the problem; why can't lawyers do that!?

Pat D.

10/01/2014 12:00:00 SA

I highly recommend Eric. He is someone that you can always count on. He is very knowledgeable, always on time, very polite and easy to get along with. As a woman it is important to be comfortable in the company of a man when the two of you are alone in the house. There have been a couple of handyman/plumbers/construction guys that I wasn't comfortable to have in my home alone. Anyway, his price is very reasonable, he truly cares about taking care of your plumbing needs and goes above and beyond.

Greg B.

4/17/2017

Responsive, on time, honest, fair, does great work! End of story. I got a new plumber now.

Rima M.

6/16/2017

I had a clogged lateral and I found Eric through Yelp. What I liked best about Eric was that he sounded knowledgeable and professional without sounding condescending or cocky. He was straightforward about pricing and got the job done quickly. He answered all my questions patiently. And he did it all with a smile! Will definitely be calling him for any future plumbing needs.

Nanette K.

5/29/2014

Eric was fantastic to deal with! We called him about our leaky water heater and he was able to come out and replace it with a better one and help us determine the best placement for it. The prices were reasonable, he was responsive and educated us well and everything is working great! We are now calling him regarding our sewer line and he picked up right away. I highly recommend him to anyone who needs plumbing work.

Daniel Z.

07/09/2012 12:00:00 SA

I should have written this much sooner - but better late than never!
Eric has literally saved us from a major flooding in our new apartment that we just moved into - and that happened on late Sunday evening!

Eric was first of many who actually agreed to come over with a pump, determined the root cause of leak (sewage connector issue) and since he was not able to completely resolve issue by himself - he called City of San Francisco on our behalf and requested a technician with a jetter to come to clean up the bad pipe the following morning - and they did, to our great surprise!

The following day Eric returned to perform a detailed triage of our sewage connector and correctly determined a root cause using video camera (!) and offered to fix the issues completely by replacing the broken connector. All for no additional charge BTW!

Although the building contractor ended up doing the repair work - we would like to make sure that folks are aware that there is a highly professional, friendly and quick to respond plumber in San Francisco and that is Eric Brand!

Will be very happy to refer his services to any home owners in the City and beyond!

Michelle N.

5/25/2017

Eric has been to my house twice now for different issues and has been great! Honest, professional and on-time. I wouldn't hesitate to use him again.

Lori C.

1/30/2015

Fast, efficient, honest, helpful, informative, nice, friendly, cool, competitively priced service- everything you look for in a plumber. Five stars! We have had many plumbers in our house over the years, and Eric was by far the best.

Helen L.

1/31/2016

I must say that Eric is professional and knows exactly what he is doing and needs to do.
He was promptly on-time (15 minutes earlier than promised) and very courteous. I had a kitchen sink issue and I tried all night yesterday to fix it with a plunger and drano, and the next morning it was still clogged. When I explained the problem to Eric over the phone, I was convinced with his explanation on what needed to be done and how. He worked on the issue delicately and made sure that the area would be clean and not messy during his job and after. I was impressed. The problem took about 30-40 minutes to fix and he even had the parts with him that needed to be replaced. I thought the price was reasonable for the emergency I had and the availability he was able to show up about 1.5 after I called. He guaranteed his work for 30 days and he was very thorough. Not only did he replace the part, unclog the sink, he made sure that the rest of the pipe was not clogged. He also checked if the external pipe running down the house would not be damaged and made suggestions to observe condition of the pipes because of rust or age and how to get more water pressure to my sink faucet. He is not your ordinary plumber, he had a clean van, he did the work in an organized and clean fashion and he left with clean hands and clothes. If I have any issues in the future in regards to plumbing I would use Eric again, and I will definitely refer others.

Charlie O.

5/22/2012

Hot water heater died. Bad. Figured I could wait until after the weekend. Wife disagreed.
Called several plumbers, including Eric. He showed up when he said he would, looked at the heater and gave a reasonable quote for replacing the control unit: cost for the parts, plus hourly for his time. Gave me a status on the heater (had previous issues), what to look for and recommendations for maintenance. I will definitely call him again for any plumbing issues that come up in the future.

Daphne B.

3/16/2016

I called Eric to get information about replacing a toilet and he scheduled a time the following day to come and help counsel me on what I needed to buy. In the meantime, I decided to just replace the wax seal instead of replacing the whole toilet. I called him prior to the time he was scheduled to come and he gave me an updated price for the repair, He arrived early, completed the job quickly, explained what he found and checked several times to make sure it was fixed. It was a very efficient and pleasant experience.

Sally H.

6/21/2015

Fast, very knowledgable, extremely professional. Eric Brand is great.

Bruce S.

6/14/2017

I called Eric to replace a small section of a corroded cast iron drain pipe that was leaking from the ceiling of my garage. He responded to my voicemail quickly, showed up at my house 20 minutes later to evaluate the problem, quoted a price lower than I expected, went to get parts and fixed the problem, all within a couple of hours. Nice guy and extremely professional

Jessica M.

2/15/2012

Our toilet in our apartment had been going downhill for a while. It was a saga. Eric came in, took one look, told me exactly what was wrong, gave us a work around, worked with the professional apartment management firm to submit a bid and get approval and then came on by and fixed it - and in so doing ran into even more problems and fixed them. I wasn't even directly his customer, but even so he was nice, hardworking and conscientious. Awesome!

Vitta P.

08/11/2014 12:00:00 SA

Just before moving to our new place, we realized that water heater was not working.

We called 3 different places, so 3 technicians came to give us an estimate.
Eric was the first one to tell us that our heater was installed very unusual way and it would not be easy to replace it. Another guy said that his company would not that job and the third guy gave us the estimate with so astronomical number .....
We decided to deal with Eric. He did a great job. He kept us informed about ordering supplies, everything was done in time.
Eric has excellent reviews on Yelp and we ad another one!
Thank you, Eric!
I would recommend him to everybody!

Sarah W.

11/10/2016 12:00:00 SA

Eric responded quickly and cleared a toilet clog in my home. He also cleared a small air flow pipe in the kitchen sink for free. He didn't provide a written receipt or a business card, which was a little odd, but I also didn't think to request one. A quick response time in a plumber is key and he gets a lot of points for that. He was also on time, friendly, efficient, and competent. That merits 5 stars.

STEVE L.

02/04/2012 12:00:00 SA

Great guy and great price. He did a good job at my place. He's punctual. He gave me suggestions on what what I might need. He told me the pros/cons. He explained stuff to me. He was friendly. He made sure I was satisfied. Because of the nature of the job he even gave me a follow-up call in the evening. I highly recommend Eric.

Kim G.

4/18/2013

Eric is the best! He's polite, efficient, and punctual. His prices are fair and his work is perfect. I had no problems scheduling a time for him to come out and fix my sinks. He's great and his work is guaranteed. I'll definitely call again if I need something.

Jon B.

03/12/2013 12:00:00 SA

Eric did everything I could possibly want a plumber to do. He showed up on time (to the exact minute!). He was friendly and respectful to me, my family and my home. He solved a simple situation and didn't gauge me for it. He is affordable and quick. He was in and out of my place in 30 minutes! He didn't talk down to me and he didn't waste my time.

I can honestly say I have never had a better experience with a plumber in my life. Call him!

Casey N.

6/23/2016

Found Eric thru Nextdoor and then Yelped. He explained why the problem and fix options. Took a look at pipes since older Sunset home. Toilet now working as it should. A good flush makes the day! Quoted price for fix initially, but ultimately fixed it for half. So, so happy to have found him. Mahalo, Eric.

N P.

6/22/2016

I called Eric because I was having trouble getting hot water in my shower. Eric could have easily charged me and come out to take a look, but instead he gave me some ideas to try out first when I talked to him on the phone. The idea worked and he saved me money and time. So while I did not use his services, I am giving him 5 stars for helping me out over the phone and being honest and not taking advantage of someone who knows nothing about plumbing.

Rachel S.

7/26/2014

God bless guys like Eric. When you have issues with water or pipes, he is your man! He quickly diagnosed and fixed a weird and loud knocking sound in the pipes we had every time our front load washing machine started its initial cycle. He removed our old sink and installed our new kitchen sink, quickly and with minimum inconvenience to us. He is very capable and smart. He also is very professional. He calls to confirm, he arrives on time, he sticks to estimates, and charges less where ever he can, not more. I've been so happy with him I told him a good business slogan could be, Eric Brand Plumbing, Making Women Happy All Over the City except that's sexist and it precludes all the happy male customers out there! Call Eric.

Dennis S.

9/17/2015

Eric Brand is that rare find, a total professional and total pleasure to deal with! Eric thinks things through before starting which helped to avoid potential problems. He is able to provide help and offers advice on issuess without trying to increase costs to the customer. He is so easy to communicate with which not only gets the project done but also helps you understand what is being done and why. I highly recommend Eric and would only add, Do Not consider anyone else for your plumbing projects!!

Teddy H.

12/19/2014

Highly recommended! Showed up quickly because he recognized the urgency of the problem (water heater leaked), quickly drained the hot water out, and trouble shoot the issue. He ended up installing a new water heater. The quality of his work is top notch -- he came back several times to check and make sure everything works as it should. Transparent with his fees, positive attitude, and skilled; he's got just the kind of work ethic that I wish everyone has. Thanks Eric!

Ed B.

12/09/2013 12:00:00 SA

If your looking for an honest opinion and want to get hold of a good reliable plumber. Eric is your man. I manage buildings in San Francisco and I came across Eric Brand Plumbing from just searching through Yelp and I believe it was a Saturday when I called him and he was willing to come out Sunday to do the job. Most plumbers gave me the excuse and didn't give me a minute to a least explain myself. He fixed the problem first thing on Tuesday morning and helped us with the issue and his prices are real reasonable. He is up to par with his customer service methods and knows his plumbing real good. I would definetly recommend this plumber if 1.) You want reasonable prices 2.) Detailed estimates 3.) Good customer service. I will call Eric next time we have a plumbing issue again.

L P.

02/09/2012 12:00:00 SA

We had a broken chain in the toilet tank and the toilet wouldn't flush. Our neighbors recommended Eric. I called, and he came over within an hour. Not only was he really nice, but the best part: he fixed the chain (we are not handy) and didn't charge me!! He said it would be like charging me to change a light bulb. I was floored. He wouldn't even take money for his driving time across the city. Who does that these days? Great guy. He will always have our business.

phillip b.

4/21/2014

We were very lucky to find him on Yelp, where he has very good reviews, so we decided to give him a call. We had a clogged shower that was dripping into the garage, and then water started backing up into the tub. So can't use the sink too long as it backs up in shower and tub. Eric came over on Easter Sunday. Worked really hard to unclog with small electric snake without much success. He came back after lunch and hooked up his large heavy duty electric snake and finally got thru a really stubborn blockage and cleared it.. . We are very happy with his work. Took him longer than original estimate, but his rate was reasonable and he did good work. We definitely will use him again.

Greg M.

9/19/2013

Eric is fantastic!! Had him remove and install a faucet set in a sink with some tricky angles. He handled the job at hand for a fair price and was great about getting back to me and keeping me informed of his timing. Highly recommend!

Gina A.

1/28/2014

I called Eric today because he was located near my house. He came by immediately, took a look at my problem drains, and fixed them to the best of his ability, charging me an incredibly reasonable price. The entire proceeding took less than an hour! Eric explained the big fixes that would be necessary to make the appliances work right, and was willing to do the tiny fixes that would tide us over til then. I really appreciated his practicality, timeliness, courtesy and knowhow!

Laura A.

8/29/2013

Eric is honest, reliable, responsible and professional. On Sunday morning I discovered a major leak under the kitchen sink causing flooding in the garage. I called Eric Brand Plumbing and was very pleasantly surprised that Eric came out to the house, found the leak under the sink, went to Home Depot to buy the part, installed the part, ensured everything was working properly and his fee was extremely reasonable for a weekend job! I highly recommend Eric for any plumbing work and would use him again in the future!

John M.

7/24/2012

had some issues with both of my toilets, a leaky faucet, a partially clogged drain in the upstairs bathtub and a broken bathroom drain stopper in the downstairs bathtub. called eric and he was here the next day. really nice guy. extremely reasonably priced. he showed me how to fix the drain stopper in the bathtub if the issue comes up again.

will absolutely use him again should i need a plumber again in the future.

Sally W.

5/19/2013

Eric is a trusted resource when you need a plumber. He's honest and will never recommend doing work you don't need. He's done two projects at my apartment --fast & affordable. I won't be calling anyone else. Plus, he's funny.