Description
We are known as a leader in the plumbing service industry. It is our desire to establish a long term partnership with our customers and be a service provider you can depend on. You can trust our expertise with whatever plumbing issue you are dealing with such as clogged drains, repairing or replacing a fixture, water/pipe leaks, or water heater installations just to name a few. Choose Lasiter & Lasiter Plumbing to provide quality workmanship with professional dependable and courteous service. Our services include: Water Heaters Tankless Water Heaters Sewer Lines New Installations Slab Leaks General Plumbing Repairs
HISTORY
Established in 1974.
Mr. Lasiter began his career in Haltom City, Texas with $100 in his pocket and his plumbing tools in the back of his 1972 Monte Carlo. Throughout the years, Lasiter & Lasiter has built a stellar reputation focusing on the highest quality of workmanship and service to our builders and the highest level of commitment to our homeowners.
ABOUT BUSINESS OWNER
I started at age 13 as a worker in the warehouse for Pettyjohn Plumbing during the summer. During my junior and senior years in high school, I went out into the field to be a plumber's helper through a work program at school. College was a busy time for me going to class from 7a.m. to 12 p.m. then working from noon till my work was done for the day.
I started my business in 1974 and I was a one man show until 1975 when I hired an apprentice. My grandmother helped me out volunteering to be my receptionist.
Early on my goal was to be the biggest, baddest plumber in town! As time went on my desire changed to be an honest businessman providing quality service above all else. I take pride in my work. I hope you will trust us with all of your plumbing issues!
SERVICES
Reviews
Semone S.
10/06/2013 12:00:00 SA
I will stick to the facts:
1. Out of the 3 times they came to my house, they were late twice. Each time I was given a three hour window.
2. They give free estimates. Although, they charged by the hour at a rate of $150/hour. Curious to know if others actually receive by the job estimates.
3. On the day of the job they arrived about 45 min. late, outside of the three hour window.
4. Needed valves and fixtures changed for the lavatory and a spout leak and fixtures repaired for the shower.
5. The lavatory was repaired in under an hour, however the tub area is where we encountered problems.
6. After 2 1/2 hours I still have a shower leak and they broke a part that was working before they got there (diverter?); two out of three fixtures were replaced; they left the middle shower fixture off. All fixtures were in place before they got there.
7. He attempted to explain how they broke it and why the spout is still leaking but at that point I asked for fee, paid my bill and they left.
My opinions:
The staff that I encountered at this company was extremely nice. The primary plumber apologized profusely for botching the main job to the shower while the secondary plumber (whom I believe is responsible for breaking the diverter) quietly excited the premises. They were willing to keep charging me by the hour to fix something they broke. I am disheartened by what transpired because I was genuinely excited about using Lasiter and Lasiter Plumbing. I will never call them back and will never recommend them to others. I am currently looking for plumbers to fix the spout leak as as well as the diverter that was broken by the L&L plumbing crew.
Polite. Efficient. Good worker. Have had them out twice to help me with getting moved in.
While digging in my yard on Memorial Day 2018, I hit a water line and had to have Chaz come out on call. He showed up and handled the job very quickly and professionally. So glad we were able to get the pipe fixed in a hurry, with such great service!
Extremely ethical business!
Stands behind their work, great workmanship.
I have never experienced such great Customer Service
Sophie X.
02/12/2020 12:00:00 SA
I have used them 3 times so far. First time was good and I left a good review after that service. However, the second and third time I hired them were both weird. They became very combative and started insulting me personally over the phone because I asked them a question. Not to mention that the problem was not resolved.
I will no longer recommend this company to my friends and family.
Eddie D.
09/03/2021 12:00:00 SA
Craig replaced our garbage disposal unit and sink drain. Did a great job and was punctual, very pleasant and knowledgeable. Cleaned up area afterwards.
Would highly recommend Lasiter and Lasiter for any plumbing needs!
Wonderful service every time! I appreciate their attention to detail and conscientious employees.
My bathroom is flooded but the technician who called me back, rather promptly I might add, politely told me that he would not go into a flooded bathroom and get contaminated. That the bathroom needed to be cleaned up beforehand. If this guy is worried about getting contaminated then he needs to pick a different career.
Karen S.
04/06/2021 12:00:00 SA
It's rare to find a company who does what they say they will do when they say they will do it and keep you informed of the project's progress. Lasiter and Lasiter is that company. They fixed an issue that came up from the winter snow event. I couldn't be more pleased!
I hired Lasiter & Lasiter Plumbing for my plumbing needs when I moved into my salon. They really went the extra mile to accommodated my scheduling needs for the move-in. They were also able to box-in the exposed pipes for me to make it look nice. Friendly, and professional at a great price. I highly recommend them, and I will be using them again for my next plumbing needs.
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