Ducks Plumbing Heating and Air

Ducks Plumbing and Drain came and fixed my bathroom issue promptly. Alex is very knowledgeable and friendly and does quality work. He corrected the problem and he does clean work. When he finished it was like i never had in my bathroom. Totally recommend this company and will use them again in the future. Thanks again Alex!

Alex from Ducks plumbing and Drain came out because my sewer line backed up and caused all my drains to stop working. I called Ducks plumbing and he came out immediately and clean d out my drain. He also ran a camera at no charge and found the old piping with tree roots. He gave us great options to repair our drain. The price was great and now we will have a good working sewer. I would recommend Ducks plumbing and Drain to anyone who wants an honest professional.

I had a broken water heater, no one was able to get to my house to repair it, I called so many plumbers! Then one plumber gave me the number for Ducks and he came right out. The part that was needed wasn't available locally so he ordered it. It was ordered on a Thursday and wouldn't be installed until Tuesday. I had guests coming in for the weekend, and no hot showers to offer. Pat the owner of Ducks was a able to get it in early and installed it the next day! I have work done on my house all the time, never has anyone finished the job 4 days earlier and be the best rate in town! I am a very happy customer!

Impressive!   Quick, courteous, reasonable priced.  
When they couldn't get there right away, they offered to walk through the process over the phone of stopping a possible leak.  No other company I called offered that.

Major thanks to Alex and Ducks Plumbing. Ducks was doing a bigger project with a neighbor when my gas water heater happened to stop working. After troubleshooting a little bit myself, I called my previous plumber, and I was not delighted by the experience and diagnostic. On my neighbor's recommendation, I called Alex at Ducks and left a message. Alex was super professional, and let me know that it might be a few days before he could make it out. When I pointed out that I thought he might already be working next door, he was very accommodating and offered to squeeze me since he was already in the area.

I'm not a plumbing expert, and Alex was very patient to listen to how far I got in my own troubleshooting so that I could at least share my thought process. Alex and another gentlemen (I believe Berto) took out some of their instruments and started doing their diagnosis of what might be happening with my 11 year old water heater. After some time, we had a conversation that created clarity on all of the options along with the risks and trade-offs.

Given that I was probably headed toward borrowed time on the existing water heater, we then had a frank conversation about options for replacement and costs. I had recently completed some SMUD Home Performance electrification, so I had a circuit already run for an electric heat pump water heater. When I shared my preference for this, Alex's expertise also came through as we discussed what that would mean for my space and other considerations (like compressor noise).

Alex's communication was fantastic, I had quotes pretty quickly for the electric heat pump water heater and a like-for-like gas water heater so that I could make a clear decision. Even better though, Alex also took it upon himself to make sure that the respective SMUD rebate would be part of the process.

The work was done beautifully, and with my ability to monitor energy use for my home, I'm impressed. It's now been several weeks since installation, and I also received my rebate check from SMUD in the mail (which essentially reduced the price of the new electric heat pump water heater into the range of a gas water heater).

I'm super pleased - plumbing is generally not a fun set of topics as a home owner, but I'd be delighted to call and rely on Alex and his team at Ducks for my next plumbing needs.

I hired Alex and Berto (Ducks Plumbing) for a small job: my toilet was running continuously and the City of Sacramento was sending me increasingly threatening letters about excessive water use. I knew it was a faulty flapper, but I am disabled and could not replace the $10 part from my wheelchair. It turned out that the flapper wasn't defective, but the wrong size! First moral of the story: don't trust a friend who isn't a plumber to perform a simple plumbing job effectively. A year ago a friend had replaced the tank kit completely and adjusted something in the tank.

My toilet also was intermittently flushing incompletely. For some reason I assumed this problem was due to my ancient sewer pipes being clogged. A neighbor had snaked my toilet years ago and was quite surprised that no roots or hair came out of the pipe. It turns out the flushing problem was not due to sewer blockage but to something in the tank being out of adjustment. Second moral of the story: Don't assume that you know exactly what's wrong with your broken toilet and that it's something that will cost you tens of thousands to replace sewer pipe that doesn't need to be replaced!

I had a 27 year old, 70 foot section of outdoor yard and downspout underground drain that was clogged with mud and debris.  Alex was able to unclog the drain using his Hydro Jetting Machine in less than an hour!  Alex arrived five minutes early and charged a reasonable, fair and competitive price.  Punctual, experienced, professional, knowledgeable, tidy, hard-working, courteous - these are the qualities I would use to describe Alex.  I will definitely recommend Alex to family and friends and will soon be getting an estimate from Alex for an upcoming indoor plumbing project.

Alex showed up to our  total kitchen remodel with a smile and a can do attitude.  Extremely friendly, knowledgeable and trustworthy.  By far the hardest working contractor we have had on our project yet.  He performed major plumbing changes such as moving water lines, installing new sink, tapping into main drain, RO system, and propane line addition. Before Alex two plumbing contractors dropped us because the job was too complex for them. My wife is very uncomfortable with unknown contractors in the house, we are both scared to death to get our house butchered and getting overcharged.  She  was extremely comfortable with him and had no problem leaving him to work alone. He treated her with total respect and answered all of her questions until she completely understood. Alex repeatedly checked in with us to make sure everything was where we wanted it and to make sure we were happy with his attention to every detail. Wy wife and I had a couple marital disagreements regarding details and he handled it like a pro and put us both at ease with a professional solution.  He spares no expense on investment of high end tools and uses all quality materials. All of his custom manifolds and work looks so good its hard to put drywall over it..  He gave us a very good price to do the work, it took him 2 days.  He showed up on time and finished the job quicker than expected.  I can't say enough about Alex. He is a real class act hard working professional and we look forward to finding another reason to have him back. Thank you Alex for leading us to make our dream kitchen a reality!

My husband and I bought our first home last year and needed quite a bit of plumbing and HVAC repairs. We also needed to replace our 26 year old water heater that gave us about 3 minutes of hot water at a time. After asking around with friends and family and getting several quotes for the water heater, we found Duck's through the SMUD Contractor Network and have been super happy with all of their work. They gave us the best quote for the water heater by far and helped us get a $2500 SMUD rebate that made the electric heat pump water heater a total no-brainer! They've also fixed quite a few plumbing and HVAC issues for us over the past year and are always courteous, professional and easy to work with. Alex is a class act and usually gets back to us right away. Can't recommend Ducks highly enough.

DUCKS recently replaced two gas tank water heaters in our garage attic. The experience was excellent from start to finish. Alex provided an estimate without hype or sales pressure. The final price was competitive with several other estimates. Installation was completed without issues and the work space was left without any evidence that work had been done. Alex did the majority of the work. He is clearly deeply knowledgeable, professional, hard-working, and very personable. The communication with Alex, both on the phone and on the job site, was outstanding in every way. A call back to him after the job was complete was answered promptly and professionally. We could not have asked for a better experience and would highly recommend DUCKS without reservation.

I looked at a few companies to inspect my AC unit.
Ducks plumbing and heating was the first to reply and answered all my questions thoroughly.
I was very happy when they came out to inspect my AC unit.
They gave me great tips on how to make sure my AC unit last as long as possible. Could not be happier with their service.

Great service!

Alex was able to squeeze me in between jobs to come look at my hot water heater that went out the night before. He had time available to replace it that afternoon, which I gladly accepted, but he also gave me a few other time slots in the not too distant future if need be. Bottom line is we weren't going without hot water for very long. He provided a fair price and explained what I was getting with that price; the actual heater, the plumbing parts, bringing the system up to code, permit, and labor... all which sounded very reasonable. Being a homeowner, sometimes things break in your house, and I'm glad that I got lucky finding Alex, I doubt I will need to find another plumber again, he'll be my go-to guy from here on out.

Worst case scenario turns out great!  Thank you Alex from Ducks Plumbing.  
Right after the Thanksgiving Holiday my kitchen stink stopped draining.  Nothing you are ready for or ever expecting.  
Living in Oak Park, I checked Yelp and noticed that Ducks was as local as it gets.
Not only did Alex answer the phone, but he responded in a short amount of time and began solving the issue.  Showed up, provided a great quote for the work and got started and finished right away.  Great response, great price and very professional.  Highly recommend.

Alex was by far the best contractor I have hired. He was incredibly responsive and patient with all my questions and concerns. Many companies use scare tactics to push you into a rushed decision, but Alex was clear and concise with his recommendations. The project finished on time and no hidden/unexpected costs arose. Alex made the process of replacement my water lines and installing a new tankless water heater completely stress free! I'll be contacting Alex for all plumbing work I want done in the future!

We have had Alex work on multiple plumbing projects this year and it has been an awesome experience. A true professional who is quick to respond, thoroughly explains the work being done and the prices are very reasonable. We had an emergent situation with a bursted line and he was quick to respond after hours and fixed the problem fast. Our family couldn't be anymore thankful for Ducks and we greatly appreciate the commitment to their work.

If you're ever in need of a plumber, I highly recommend Ducks Plumbing, Heating and Air. I have used Ducks a few times now for help unclogging drains and most recently, replacement of my hot and cold water lines. Every time I've worked with both Alex and Berto they have responded quickly, provided reasonable quotes, thoroughly explained what the issue was and how they would fix it, and delivered high quality work. I'll be using Ducks for all of my future plumbing, heating and air needs.

Our A/C went out on Saturday of the first triple digit weekend of the season and Ducks was here Monday to take a look for us. Alex was extremely knowledgeable and helpful with explaining what was going on with our compressor to cause a leak and the solution. Not only did he explain, but also took very clear photos (unit is on roof) to show me where the issue was. So happy we called Ducks! Couldn't ask for a more trustworthy, kind, and timely company to call.

Had an emergency leak in my laundry room that was on the verge of ruining my floor. Called Alex bc I had heard good things from my co-worker Nicki and he was able to tell me how to mitigate the leakage until he showed up within the hour. I could tell Alex knew his shit and was very fast and knowledgeable. If you need plumbing problems fixed do not hesitate to call Ducks bc Alex is a pro.

I called Alex when my toilet started acting up and ended up hiring him to add a gas line into my kitchen. Alex is extremely professional and responsive. When he showed up at my house, he explained the issues I was having with my toilet. As a single woman, I've had encounters with aggressive contractors but Alex is super nice and calm. You can tell he really enjoys what he does and explaining the nuances of plumbing to his clients.

After he finished the toilet work, I mentioned the gas line work and he told me he would send me a quote by the end of the day (he did!) and he did an amazing job.  When they installed the gas line, they had to cut a whole in one of my walls but his drywall guy came out to touch up the drywall and it was also another quality experience -- very professional and a lot of attention to detail.

My new gas stove was delivered yesterday and it works so well!!
On top of his quality work, he has a paperless invoice process (VenMo friendly). If you're looking for a plumber during the COVID lockdown, Ducks is the way to go!

I called to request a technician to come out and repair what I thought was an issue on my hot water heater, Alex thoroughly and patiently walked me through a telephone troubleshooting process, which ultimately got my hot water pilot back up and running. This shows he's honest and trustworthy, which was comforting to someone who is a new, first time homeowner. Will definitely use their services if/when needed, again.

Alex and his team were professional and friendly. We have called them out twice. Once to replace a water heater and once to replace a faucet. Both times they answered all of our questions.

I got a new hvac unit installed a year and half ago...ducts and all.  These guys were great honest workers, clean, fast, very good follow thru with any adjustments needed, follow up calls, assistance , drop by's, etc.  And competitively priced!  Would definitely recommend!

We have now used Ducks for a few different jobs including replacing 35ft of sewer line.  Alex's work is excellent.  It's hard to find trustworthy people and after seeing the quality work for the price we'll be using Ducks for any else we need.

Alex with Ducks takes service to the next level. He listens, educates, and does amazing work. As a Realtor I've had run into plenty of service techs. Alex really really impressed me from arriving early, to explaining the service he was about to perform, all the while he explained what he discovered as he continued through his process. When his sewer inspection was over, not only did myself and the client understand all the options we were educated about the process, and felt like he had answered all the questions before we had any. What really set his service into the exceptional realm for me was, we had a few other minor issues that perplexed us with the home and Alex was able to fix one in a moment, and the others he explained the issue and would be willing to take of them no problem when the work began, and the only reason be didn't at the moment was he came for an inspection and the tool he needed was not on this particular truck. He is genuine, honest, and exceptional at explaining things. I highly recommend Alex with Ducks plumbing and drain!

If you're looking for great plumbing service at reasonable prices Alex from Ducks Plumbing and Drain should be your only choice. We have used Ducks Plumbing in the past for different plumbing issues including a garbage disposal and shower plumbing issues. Recently we had him install a gas line for an outdoor fireplace which he expediently and professionally completed. The line was ran meticulously following the lines of the house making it almost disappear. We have also consulted Alex regarding a tankless water heater which will be installed in the near future. Alex is very knowledgeable in all aspects of plumbing, he is professional, courteous and very respectful. His bids have constantly smashed the competition. We highly recommend Alex from Ducks Plumbing and Drain for all your plumbing needs!

Alex is the best plumber I've ever worked with.  We gave our son who lives in Sacramento a new kitchen sink for Christmas (really - it's what he wanted). Alex ripped out the old, dented stainless steel cheap sink, had to trim around the granite (even though I thought the new porcelain sink was exactly the same size as the old one...) and had it installed in just a few hours.  He added Instant Hot (which our son said he didn't need but now loves), replaced the garbage disposer and cleaned up the mess of wires and pipes under the sink.
I recommend Alex and Ducks Plumbing without reservation.  He is excellent at what he does and is so pleasant to deal with.  Can I give more than 5 stars?

Alex and Alberto were great to work with.  We hired them to install a recirculation pump on our water heater.  They were prompt and professional, and took care to cover their shoes before entering the house. Alex explained everything he was going to do prior to starting work, and then explained it all once he finished.

We'll be using Ducks Plumbing Heating and Air for our future needs.

Wow! What a blessing Alex and Alberto were for our plumbing and HVAC needs! Alex had the necessary parts to complete the job at the consultation, saving me a lot of time from work and calling other providers. They will be the ONLY ones I call for my future plumbing and HVAC projects. Thank you for your prompt response, professionalism, and all around great service!

We've been using Ducks Plumbing for over a year and I can't recommend them enough. They are super professional, reasonably priced and very reliable.  We've hired Ducks Plumbing to fix leaky tub spouts, leaky toilets, replace valves, and install a faucet. They do excellent work every time. Alex is very knowledgeable and explains things well. He is also very responsive and has given us outstanding customer service.  We've had an excellent experience with Ducks Plumbing, and that's why they are the only ones we will call.

I recently had some plumbing issues and was referred to Ducks Plumbing by a friend. I contacted Alex and he came out to figure out the problem ASAP. He was very honest and kept us in the loop with everything that he was doing. He did great work at a very reasonable price. I will be going back to Ducks with any plumbing issues from here on out.

Ducks plumbing is great. I have used Ducks for at least three years and for many different projects. Alex, who owns Ducks has gone out of his way to do a perfect job. For example, I recently asked him to fix my shower because the water was coming out of both the tub faucet and the shower head. The valve needed to be replaced but of course the part had been discontinued. Alex worked through sever channels to find a replacement part. Not only that, but when he took the shower handle cover off the opening was too small for his tools (thanks to my original contractor). No problem, Alex brought a tool to grind down the tile (without cracking any of it). Alex has also fabricated some parts on his own to repair an outdoor sink. The list goes on & on. Alex never says, sorry that job is too small. Or, sorry I don't think I can get that part. Use Alex--you will feel like a lucky duck to have found him.

Hello All, I had a water heater installed by Alex over here in Newcastle, CA. Alex was very informative,  knowledgeable,  courteous,  polite and professional. I was very pleased with the outcome of the installation. Alex is my go to plumber, thank you Alex and sorry about the delay on posting this review  (I just got busy -busy ) ---'-'' Keith

In the middle of a heat wave, my A/C conked out, so as you can imagine, demand was high for HVAC repair. Alex and Team Ducks had the fastest response time and were total pros, walking me through the pros and cons of repair vs replace without pressure.

Days later, I got fed up with a slowly developing plumbing issue and so I called Alex in for another project. He came by and pointed out a home solution I should try first, and it totally worked. He literally talked himself out of a job. That's the kind of honesty that goes a long way with me. Plus Alex is polite and clearly articulates the problem and proposed solution.

I've had so many bad customer experiences in other realms lately, it was truly refreshing to have such a positive one. Ducks is legit. Five stars!

Alex is the epitome of PROFESSIONAL!! I had to replace my water heater today (unfortunately) due to its age so of course I looked through Yelp to find the most qualified company. It didn't take much research because I stumbled across this company's PERFECT RATING of 5/5 stars!! It definitely was obvious in Alex's character, talent, and professionalism! Part of my drywall had mold starting to build up and because of his construction background, Alex was able to remediate the issue. Alex was also quick to do everything that was required to get hot water running and that speaks of his experience!! I definitely recommend Duck's Plumbing! I've put him on my calendar for the annual maintenance! Thank you Alex!

I needed outdoor underground water pipes replaced while having landscaping done.  Alex did thorough research, explained what was needed and provided a reasonable quote.  He and Alberto completed the work faster than anticipated with minimal disruption to my water supply.  I will definitely use them in the future.

These guys are awesome! Did quick work on our sewer line, removed root intrusion and fixed the pipe all in a single day. Really nice, professional guys at a reasonable price - give them a call!

Alex was amazing and I absolutely recommend him. His price beat all the others, and it wasn't one of those you pay for what you get type of deals. He went under the house to get the situation cared for, went above and beyond and gave me parts I forgot to previously buy.  Was extremely professional. I recommend him to anyone and everyone.

Last year in the middle of the night in December- our heater stopped working! Instead of sending out hot air, it was sending out cold air! First thing in the morning we reached out to Ducks - and their response was so quick. They were professional, prompt, knowledgeable, and totally saved the day.

Can't say enough good things about them. :)

Alex responded to my families water heater  emergency quickly. His product knowledge and resources were instrumental in a faster turn around time than the other businesses I had phoned. 4 other companies I phoned told me I would have to pay for an initial service call for diagnostic, parts would be ordered it could take a couple days, and then I'd pay for another service call to repair it, days without a hot shower oh my!!!
Alex located the part, kept me updated and had it repaired in less than 24 hours!
Thank You so much Ducks Plumbing and Drain!

I needed a diverter replaced in my bathtub so the shower and faucet wouldnt run at the same time anymore. I didnt need emergency service. We agreed that he would come a week later to check it out. He kept his appointment! Im a facility manager and am working with tradesmen all the time and I almost always have to follow up with them but this plumber was organized. Im impressed! He had to order my vintage hardware and then came back to replace it. Everything was easy and high quality with this plumber. I will call them for plumbing help in the future.

Extremely satisfied with Ducks Plumbing & Heating service!! Both Alex and Alberto replaced our properties main sewer line without no hesitation. My wife and I were impressed with how fast they were able to complete the job on time, and provide us with a fair quote that met our budget vs other companies that are too pricey and  extend out your projects deadline. I would highly recommend others to take advantage of their service as these young professionals are moving in the right direction of perfection and customer satisfaction.

I was so glad that I found this company! Alex quickly diagnosed that our water heater had been improperly installed. He carefully made all the necessary repairs and heat me informed each step of the way. I highly recommend his work!

I called Alex out to fix/replace my propane water heater on referral from another plumber I called who was too busy.  He was able to come out within a few hours. He picked up a new hw heater for us and installed it quickly. He explained what had gone out on the previous tank, showed me how to adjust the new one and walked me through the differences between them. He also carries all of the warranty information so I don't have to send in the annoying paperwork and his price was exactly what I expected.                                                            
   We had him out at our other house today to reset and repair a leaking, whistling toilet, replace a shut off valve behind the other toilet, two water spigots, and cut down a pvc spigot that we wanted shortened. He worked fast and efficiently, explained everything after he was done and even cleaned the bathroom floor where the toilet had leaked and dried. We have had several plumbers and electricians out over the years at various houses and I can tell you first hand, that ones who clean up after themselves are more rare than they should be.                                                                                                                                                            I prefer to have 1 person as opposed to large companies(i.e. Bonney) as my go to plumbers and electricians. My old plumber retired about 5 years ago and I have had a hard time finding a plumber that I feel good about calling back out. My husband and I agree that Alex with Duck's Plumbing is our new go-to plumber.

I think I was messaging the wrong company, Alex got back to me right away via Yelp messenger. I haven't had any work done yet so I'll update when it happens

Alex is incredible-reliable, diligent, kind, polite, and so knowledgeable. He just finished re-piping my home and replacing my water heater and it was such a good experience. And on top of everything I ask him to do, he even helped with some plumbing issues around the house out of curtesy. I really appreciate him and his kindness. Do not look anywhere else- Duck's plumbing is the best!

Just got my house supply lines repiped. Did a great job and feel that he was honest. Ran into a couple of issues and he gave me options on both. One required them to switch from PEX to copper for connecting a guest house. He did not charge me for the extra materials cost. the second was due to how the guest house was branched from the city main. The option here saved me a bit of cost, but will need to revisit when we replace the main. Water pressure much better. Now don't have to worry as much about my 70 year old galvanized piping.

Excellent service from Alex at Ducks Plumbing! We had a pipe leak in the wall that flooded our house and ruined our floors. We called a different company who broke through our walls to access the leaking pipe and shut off the water. He informed us that it was a defective pipe called Kitec, (which is not covered by our home insurance) and that the whole house plumbing system had to be replaced and would be done through the walls and attic. Between dealing with our living situation, insurance and getting quotes for the repipe, Alex from Ducks Plumbing was the only person who checked the attic and was thorough explaining how he would strategically make the openings in the walls less invasive to reach the pipes. After he left, he sent us a quote within 20 minutes, which was very appreciated since we needed to make a decision fast. His quote was reasonable and fair. He surgically opened the walls for the repipe, since we need to pay for the drywall/resurface. He got the job done quickly and efficiently in less time than the other companies said it would take them. It was the best thing to be able to have our water back in our house and finally get out of the hotel with our dog and go home. We would highly recommend Alex for any of your plumbing needs and concerns.

Due to heavy rains I had a flooded atrium in my house.  Pipe was plugged between the pump and exterior drain.  Called Ducks Plumbing and spoke with Alex. He said he would be here the same day, around 1p.m. He called me when he was on his way and was here by approx 1:30.
He went to work and got all of the dirt/mud/debris out of the pipe.
I can't say enough about how pleased I am regarding his professionalism and he was willing to work me in between job. It was well worth the expense for the peace of mind.
We bought this house last year and have some other plumbing projects to be done. I can say that Alex and Ducks Plumbing is my go to when I need those projects done. So pleased.

Alex, the owner of Ducks Plumbing is an honest person.

I called Alex with my plumbing problem. I very quickly felt at ease by our first conversation. I knew I was in good hands.  

We replaced a water heater in our home and the hot water wouldn't work after we were done with the install. No chance of fixing it on our own.
I found Alex on Yelp and called him based of his Yelp reviews. Every single review was positive and that's what I like.

Alex came over the very next morning(it was close to 7pm when I called and he picked up), he came and immediately turned the hot water level in which we set on the water heater stating that it could burn out sooner that way.

Alex knew (and so did I) with the amount of corrosion coming out of the sinks that out hot water pipes were bad and needed to be replaced. I knew this day was coming after buying the house.

I was very scared that this wold not be affordable. IT WAS. I didn't at all feel taken advantage of. The job is and was a big one. Price was reasonable and if you pay cash there is a small discount.

The work was done in a few hours and we have no complaints.
Alex and his helper put down drapes so they wouldn't make a mess, and cleaned up after themselves. :)

Duck Plumbing is the company to call for honest, and dependable service.

Thanks again!

Alex is the hardest working man I know. He can handle all your plumbing and drain needs and you would be foolish to call anyone else. Honestly, I can't sing his praises often or loud enough. Ducks Plumbing and Drain was called to perform a sewer inspection on my new move in ready home and instructed me not to flush the toilets. If you ever heard of Orangeburg Pipes, you know my situation, for those that haven't heard, it was dire. The Ducks got to work on a 25 foot trench in the backyard and jackhammering the slab floor. Now, I have the best looking pipes on the block, too bad no one can see them.
The sewer repair turned into a master bathroom remodel, which came with another set of issues. However, Alex stayed with me through out the project was a model of professionalism and is a great communicator. I learned so much about plumbing and general contracting I feel I could be his assistant except that he works too hard and I couldn't keep up.

If you have plumbing needs, I strongly recommend call Ducks.

Needed a leaky toilet at our shop repaired. Contacted Ducks because of their excellent ratings. Was promptly messaged back, appointment made, estimate given, repair done by Alex (professional, courteous), and was able to pay via online invoice. Easy, smooth transaction.

If I could I would definitely give more than 5 Stars on my review.  Received a letter from Sacramento Water Department that I might have a leak on one of my properties. Contacted Alex and he agreed to meet with me at his earliest available appointment the day I contacted him.  Upon arriving at the property Alex walked me through all of my options and cost associated with those options. Final determination was that I needed to replace the entire line from the meter to the property. During this process Alex kept me and my Tenant apprised at every step. Alex was professional and honored all of his commitments (verbal and written). Work was permitted and done with integrity and on time.

Needing a Plumber is never a welcoming endeavor, but it is a wonderful feeling knowing you have a Professional that performs quality work with integrity and outstanding customer service.

If you need a Plumber don't think twice call Alex at Ducks Plumbing.

Alex is very professional. He was suggested by my neighbor across the street who said, I'd give him six out of five stars, if I could. After working with Alex, we'd have to agree. We used Ducks to install a new floor in our bathroom, along with a new high-tech smart toilet (required installing an electrical outlet). We then continued working with Alex to rearrange our laundry area, which included removing our hot water heater and installing a tankless outside the house. Alex uses professional subcontractors too.

Responded that they are booked for the rest of the month and referred another plumber

Was having an issue with my AC. Had someone come out from ducks to take a look and after doing an inspection of the furnace in my roof (?) and checking the temperature told me it was operating fine, all which cost me $145. A few days later i'm having the same problem again so i call and leave a message asking them to send someone back out again. Never got a call back. Called around and had a different company come out to take a look and as soon as he heard the AC unit running diagnosed a faulty compressor. After pulling it out and testing it he confirmed that was the issue and replaced it on the spot. I want my $145 back but i know that will never happen.

Alex installed a whole house water filtration system for my house. He was professional, clean, and courteous. I will definitely hire him again.

We couldn't be happier with the work done at our home by Ducks Plumbing.  Every interaction with Alex was professional and timely.  We had a challenging job that needed to be done by hand to protect our many plants/trees, irrigation lines and low voltage wires. Alex clearly described how he would solve our water supply problem, the path the new pipe would take, and thinking behind this plan.  Alex's communication was outstanding and he always arrived on time.  He and Alberto did the work efficiently, with care and finished with conscientious clean-up.  We are thrilled to have our water feature and irrigation working again.  We will call Ducks for any of our future plumbing needs.

When my husband called to make an appointment, the owner was very helpful, super talkative and clearly passionate about his trade.

The Tech was great! He called ahead to ask if he could come early, was friendly, wore a mask, and after he done inspecting the Unit, explained the next steps.  

While he was waiting for information on a part, he asked how long ago we replaced our filter. He took a look at it, had us pull it out, and ran the unit to see if that did the trick. Low and behold, the pilot lit and we were good to go.

I highly recommend their service!

Duck Plumbing is an excellent choice for any plumbing jobs.  This was a referral from a friend as well as being listed with Home advisor.  Alex was professional and willing to work with me with other competing bids.  The job was done as expected and offers warranty if there are any issues.  I expect to use Duck Plumbing for other plumbing jobs if others arises.  You should give it a try.

Super service.  Two nice,  helpful fellows showed up within an hour of my call and got everything working for a very reasonable fee.   Thanks!

This is the second time I have used Ducks Plumbing. Alex previously installed my water heater and yesterday replaced all the hot and cold water lines throughout my house.  My house was built in 1940 and had existing galvanized pipe lines. Alex is so patient and answered all my questions in the week leading up to the work.  He is very knowledgeable, professional and businesslike. At completion of work, he walked me through and explained everything that was done.  His price was in line with other quote. It is reassuring to know my Plumbing is being done up to the latest codes with a company/owner i trust.
Looking forward to him installing an a/c unit in the spring.

I give 10 stars.
Alex met with me quickly at my OLD Tahoe Park home, I was so impressed with him, his listening and articulation skills, I hired him on the spot!
He has just completed 2 jobs for me, the first diagnose why low water pressure in the home, he found the very old pipes full of rust and corrosion,
so he has replaced all with 50 yr. warranty materials.  He ruled out no problem with my waterheater, so no extra cost there. Honesty!
2nd job:  Alex has eyes wide open when he works, and found multiple sewer system issues under the home, rusted-out, cracked, broken and back graded pipe, (I saw the photos, really bad), but he completed all that was needed & i am so thankful he caught the problems.  Very neat & tidy, so cordial and kept me informed.
I will recommend Ducks to everyone I know!  The BEST!

We recently moved into a house with a number of issues plumbing wise and I called Ducks. Alex responded super fast and scheduled me for the very next week. They came and did an awesome job, really took the time to explain everything, and were very respectful in wearing footies and mask when in my home. I will be calling them whenever I have plumbing issues!  thanks again!

Outstanding work. Water purification system installation. He came on time, work was completed as requested in a timely matter and looked better than i expected. The cost was as stayed the same as estimated. He also has a very pleasant demeanor, very professional.

So my kid's shower was over 40 yrs. Old, tried several times to rebuild. It's time to update that part. I checked F.B. got a few recommendations & called one. Got an answering service, that's a huge red flag for me, that is an added business expense that you pay for. Also got burned by a co. with a answering servicw. Called Ducks, he immediately set up a date, we got a txt. to let us know he was running late, no biggy. Showed up, got busy . Was very professional and super nice. He guarantees his work, I highly recommend him. I'll post again when he comes to do my house soon.!

Alex with Ducks Plumbing did an amazing job repairing some leaks and replacing my water heater. He was very professional and was able to get the work done very quickly. I'm happy I've found a great plumber and business to support.

Great company, highly recommend them. Great customer service, prices and skills. We need a new AC but thought we couldn't afford one, after talking with Alex and Berto they were able to make it happen in our price range. We're so happy and cool.

Very professional and very satisfied. Work was done before expected and beat all other local competitors prices. I felt like they went the extra mile to make sure I was happy with their service. Highly recommend for any plumbing services.

Our hot water heater had it's 20th birthday this year and we celebrated by getting a new one. As it turns out, the technology of water heaters has changed a bit in 20 years. Luckily, we called Ducks Plumbing and Alex was able to give us very thorough advice about the newest models, and all the options available, including some very substantial rebates available from SMUD. We decided to go with an all electric model which comes with a large rebate. Alex and his crew had our old unit out and the new one in within days. They were fast, efficient, and very competent. He also handled all the permit requirements and set up the appointment with the building inspector. Alex submitted the paperwork to SMUD and, even in the midst of the COVID-19 crisis, went out of his way to help us obtain our rebate. I couldn't have asked for more. Highly recommended.

Best plumber I have ever used. Had a pipe blow in our backyard and he was able to come over last minute and replaced the pipe in no time. He was very clean, professional, and polite. And the price was quite reasonable too. I'd definitely call Alex again and would recommend to family and friends.

I used Ducks for a new tankless water heater and HVAC install. Alex was professional and knowledgeable. He goes above and beyond for his customers. He was always willing to answer any questions I had even months after the install. I have recommended him to neighbors and family and we all love working with Ducks.

I had a clogged kitchen drain line and Alex of Ducks Plumbing and Drain saved the day. I called him in the morning explaining my issue and he said he was booked for the day, but he fit me in on his lunch hour anyway. That is service. He was in and out in 15 minutes, and his prices are very reasonable. Anytime I need a plumber I will not hesitate to call Alex.

Our AC died at the end of a 108 degree day. Next morning I called 10 HVAC companies, only Ducks responded, and they sent someone out within 2 hours. Alberto quickly diagnosed and replaced a blown capacitor, and we were back in business before the hottest part of the day. Highly recommend Ducks for fast professional service!

Awesome service from Alex. Extremely knowledgeable, excellent work, professional as heck and reasonably priced. Couldn't have asked for more.

Awesome customer service and great speed of service. Service quality is well beyond 100%. Highly recommend! These two men go above and beyond for the provided services and are always honest and upfront about their projects before beginning work. Can't find a better deal!

We came back from vacation to a kitchen sink that was all plugged up. I tried calling other plumbers that were recommended, left multiple messages, and literally still haven't gotten a call back from any of them. I found Ducks Plumbing via the Nextdoor app with several good recommendations. I called and Alex answered right away and came to fix our kitchen sink in less than 24 hours! He was a life saver. Super professional, great work, great price and overall very satisfactory experience!

On time, fast repair, professional and fair. I highly recommend this company. Alberto is a valuable asset to any company. The owner is lucky to have him on board. Plus, he wore a mask!

I had both my HVAC and water heater replaced by Ducks Plumbing. It turns out both were ancient and I decided to replace them instead of wasting more money fixing them.
I couldn't be happier with the service. Knowledgeable, professional, and fast. I highly recommend Alex and his team for any of your plumbing and heating/air needs.

5 days before our wedding my hot water heater went out, I was able to get Ducks Plumbing out for a full diagnosis of my water heater. Turns out my unit was 13 years old so I opted in to do an installation.

Ducks Plumbing was able to do an emergency same-day full replacement of my system.

I will be using Ducks for my future plumbing needs!

Alberto was here on time, friendly, professional, fast, and reasonably priced ... Thank you so much for getting my A/C back up and running so fast. You and Alex are the best in the biz.

Alex was 10 minutes early, very courteous, and I now have a dry kitchen floor to boot! He cleaned out our old pipes and forewarned us about potential future issues we may have. He even looked at our leaky pipe in the yard at no extra charge on the way out. Highly recommend Ducks Plumbing!

I highly recommend Duck's Plumbing and Drain. The pipe from the second floor bathtub drain was leaking into the garage ceiling. I was able to set up a prompt appointment and Alex came over and fixed the problem. Alex was very organized and professional, taking the time to explain what he was doing. Any plumbing issues from here on out, I am calling Duck's Plumbing and Drain.

Great local company.  Did several jobs including HVAC repair, tankless water heater flushing, and sink faucet repairs. Responded to my inquiry in a timely manner, provided reasonable bid, and did a very good job! Very nice team who work efficiently, are knowledgable, and kept me informed as the job proceeded.  I'm definitely a fan and will use them again for any HVAC or plumbing needs!

I called them this morning to get a leak under my kitchen sink looked at and they gave me an honest and fair quote over the phone, came out to my house within a few house and fixed it for that price. Super professional, kind and quick. Would recommend them to any of my neighbors!

My main water pipe in front of my house had been leaking and needed to be replaced. I called another company to come out and they made it seem like it was a much more complicated job and gave an insanely high estimate. I have used Ducks in the past to replace my garbage disposal so I reached out to Alex on Yelp (he is very responsive and quick!) and he was able to come by to take a look a few days later at his next availability. Thankfully it was a project that he was able to do in about 15 minutes and at a much more fair and reasonable price. Such a great friendly and professional company I can't recommend them enough!

We had an issue with our faucet/pipes making a loud vibrating/thunking sound whenever we tried to get really cold or really hot water.  This was a 13 year-old faucet and we had never had a problem before.  We are not DIY people, so called Duck's and left a message.  They returned our call and suggested we try opening up the valves simply by turning them counter-clockwise.  That did the trick and saved us $$ and a service call!  We will be using Duck's from now on.  Nice people to help us out like that.

Super friendly, responsive and fair pricing. They did great work for me and I am using them on another project soon. I would highly recommend them. 5 stars!

We contracted with Ducks to have a re-piping job done on our house which was built in 1950.  At the same time we needed to find and repair a leak in our guest bathroom.  This turned out to be no small task, but Alex and Alberto not only rose to the challenge but earned our trust, making us a loyal customer.  Because of circumstances they ended up having to create another access point to underneath the house.  And then the leak turned out to be a major issue, requiring that the bathtub be removed.  Not only are they skilled plumbers but they have mad construction skills as well.  They installed a whole new tub, got the walls ready for tiling and got the piping done.  The entire time they explained exactly what they were doing and why.  They kept in constant communication with us, and showed up on-time for each appointment.   The old pipes in the house continued to present problems but they solved each one professionally and quickly.  

For one of the jobs he quoted us an amount but told us that if they didn't run into any issues, then the labor might be cheaper.  What could have been a day and a half took only one day and true to his work he adjusted his invoice accordingly.

They also repaired a heating problem we had on the first visit.  Our former plumbing/heat/ac people took three tries and still never fixed it.

They are very courteous, respectful, completely clean up after they are done with their work and were a joy to do business with.