Fan Z.

09/07/2022 12:00:00 SA

Bryan was kind to wait for me 20min and did the job professionally. Although it is an easy fix of garbage disposal, he explained what he did step by step. Overall it wasn't expensive.

E B.

8/23/2020

Nice guys but way overpriced. Do your homework before getting the first available plumber. Learned my lesson.

Adam D.

10/22/2020

2.450 stars. We were looking to have a water softener that we purchased from Home Depot installed in our home and called this company and a couple of other plumbers out to give us a bid. There were definite logistical issues that they and other plumbers pointed out, which is why we ended up not doing it, but the prices that they quoted for us were extraordinarily high--so high among all of the other competitors that I was pretty sure they just didn't want to do the work.

Other plumbers quoted us about $800-1000 to do the same work and these guys quoted us $3000-3500.

I decided pretty quick that it probably wasn't worth $3000 to install a water softener so declined the job but asked how much they would charge to come back out to install a customer-supplied toilet. Again, ridiculous pricing--they said it starts at $350 but may be more for a more complicated install. Again I'm not sure why the prices are so high at this place--maybe they were trying to gouge specifically us, but beware of the high prices here.

Their competitors who we went with (5-star yelp) charge $150.

Discount Plumbing and Rooter is a definite misnomer -- should be called don't want to do your plumbing so will quote a crazy price or high price plumbing and rooter.

Chris G.

2/13/2023

Great service! Came in and assessed the issue then offered to replace it on the spot. Everything was communicated effectively.

G H.

11/23/2019

We had a clogged toilet and within an hour, Cody had arrived and promptly diagnosed the problem. He then quickly cleared the blockage. Prompt and professional. Thanks Cody!

Alexis W.

1/25/2023

I called multiple places to find a plumber who could help me same day. Discount Plumbing was the ONLY place that was able and willing to come out same day for our emergency situation with a water line that had burst. Tina made me feel less stressed out and was able to send out Bronson and Harrison right away. They fixed the issue effortlessly and I was able to turn my water back on in a couple of hours!

Dylan T.

02/09/2022 12:00:00 SA

Our toilet was leaking and we needed someone to come out and look at it. Johann came by with a couple of hours and diagnosed and fixed the problem even quicker. Highly recommended!

Michelle R.

7/21/2020

I called in the morning and was able to have someone come to the house the same afternoon. Hansel was helpful and friendly and fixed my tub drain clog quickly. Plumbing services always seem pricey but the service comes with a 30 day warranty which made me feel confident the issue would be resolved if I needed them to come out again.

Mike P.

04/08/2021 12:00:00 SA

Very easy to work with and did a great job in a timely manner. Helped clearly explain what the problems were and why they were happening. Definitely recommend!

Joe D.

8/15/2023

Joseph and Corey - awesome, efficient, timely, friendly service
Would recommend to others

Greg B.

12/12/2020 12:00:00 SA

I've used PRIDE plumbing before and what a difference.
Top notch, great communication and great service. Plus a 7 day warranty. This company is much better than any other plumber I've ever used.

Nicolò T.

09/08/2020 12:00:00 SA

I had an issue with the wax ring of my toilet and the angle stopper coming out of the wall.
Jose from Discount Plumbing was able to come out within a few hours and fix the problem. He was professional, clean, friendly and quick.
I would definitely recommend him.

Christian T.

4/20/2020

Outstanding service, on time, clean, and efficient. Highly recommended. Came out and fixed a backed up sink. Thanks Cody and Discount plumbing

Brendan R.

7/26/2021

If you want quick service, this is the place to call!

I had a shower drain which I could not get unclogged. My house only has one bathroom, so I really needed this fixed. After calling about a dozen other plumbers and being told I'd have to wait days for someone to come out, I called Discount Plumbing. They had a plumber at my house in a matter of hours!

They're extremely professional, explained their recommendations thoroughly, and detailed the costs before doing any work. 10/10 appreciate the quick response from Discount Plumbing!

Tony D.

5/13/2022

I recently moved to the North Park area and doing the kitchen which required water and gas line movement. Omar showed up promptly and provided a quote which was more than fair. I set up a time with their office and had the work performed the following week. Omar and his assistant were polite, worked quickly and cleaned up after themselves at the end of the day. I will be adding a bathroom next year and will also be using Omar.

Cody D.

6/14/2021

Cody came out on a Sunday and quickly cleared a bad sink clog at my house, he was punctual, clean and did a quick but thorough job. It was a great experience using his company!

James C.

11/11/2021 12:00:00 SA

Wow, actually came out same morning after getting the runaround from some other plumber who only did half the job.
Great price, responsive, and super kind. Will keep their number handy!
P.S. The specific service I received was sewer camera inspection and location and he nailed the location (see pic).

James B.

11/25/2019

Got my toilet replaced at my home. Fast installation and friendly service. Definitely recommend!

MICHAEL M.

6/16/2023

This was a challenging project related to a faulty sump pump. Albert was fantastic with keeping me posted and following through. I will use them again.

Anna Y.

01/02/2020 12:00:00 SA

I was able to get an appointment within an hour which is rare it seems with other companies. Great service, friendly staff. They were able to fix a horribly clogged kitchen sink. Overall great experience. Will use again in the future.

Alex B.

3/30/2020

Had an issue with my pipe under the house on Sunday. Victor came out, inspected and offered solution how to fix it. Within short period of time the leak stopped and the puddle was drained. My worry was that there could possibly be mold under my house and I have 2 twin daughters, so Victor inspected it and made sure there was none. Great job and highly recommend their service!

Kunthea T.

6/27/2021

(Using my girl's account) Kenny came through and fixed my plumbing issue with the quickness, very professional, I highly recommend.

Anant G.

9/15/2022

I got a great service from Harrison, who did an excellent job. The plumbers came on time for the scheduled appointment, we're professional, and guaranteed workmanship.

Daniel N.

11/25/2020

Excellent service!!! I called around 1530 and at 1600 Jose helped fix major issues on my new home I bought last month. From fixing my water gage in my garage to two toilets in my home. From one veteran to another I greatly appreciate the quality of work these guys provide and the discounts they give. Couldn't have asked for better service!

Zachary P.

2/27/2020

Victor and his team were incredible! They went above and beyond to help fix a leak in less than 30 min! They even helped with things that were outside the scope of the job, free of charge! Thank you Discount Plumbing

Kristen M.

06/02/2020 12:00:00 SA

This was my first time using Discount Plumbing. Cody provided great service. He was professional, respectful and knowledgeable. He and his colleague fixed my kitchen sink today. They worked quickly and knew what to do.

CheRae C.

5/17/2022

I had a last minute repair in my bathroom the shower knob broke off and I called discount plumbing and they had an opening within three hours. I know that is partially luck and happenstance but the representative was super nice and pleasant and the repair technicians Harrison and joseph were extremely professional and efficient and honest about all prices and parts that they would need. This company also does free estimates which is amazing! They also offered a military discount and they were clean efficient and courteous. I highly recommend discount plumbing for your plumbing needs.

Erik R.

11/16/2020

These guys are easy to work with and prompt. They're a family owned, very professional company. Jose came out, saw that only a minor tweak on our toilet issue was necessary and gave me a discounted rate because of it. Definitely recommend and will certainly use them again!

Hannah M.

7/27/2021

These guys are great. Had a backed up pipe pouring water into my garage if I turned any water on. They showed up 45 min after my husband called them and so far so good! Jose was the tech that came out was super friendly and helpful. Will definitely be using them in the future.

Hillary G.

10/21/2021

I thought okay Discount Plumbing, I should get a fair deal to replace a dripping hose bib in the backyard. Well, Discount Plumbing quoted me $285 to repair and then said he can give me a commercial discount for $265. And tried to tell me this is the going rate. I don't thank so. i said no thank you! I repaired for less than $20 and about 5 minutes of my time.
What a ripoff!
Pic is before repair.

I

Adam S.

9/20/2021

Our tenant informed us that water was coming up in the front yard on a Saturday afternoon. Concerned it was a main water line issue, I called around and Discount Plumbing was the only one that confirmed they could be out to the house by the next day. On Sunday they contacted me and said they were running late from another job, but kept me updated on their arrival time. When Marcos arrived, he confirmed it was a main line issue and told me he would need to be back out on Monday with another plumber to assist with digging up and fixing the line. They arrived that next day, dug up the area, and fixed the line. Since I don't live in the area and not at the house, Marcos sent me pictures of the line before and after the repair and sent me a final invoice before payment.

All other plumbers I contacted on Saturday were booked out 3-7 days. Discount Plumbing made themselves available, and were extremely professional. They are in my Rolodex for any work we may need done on the property in the future.

Thank you for the great work and your professionalism, Marcos and Discount Plumbing!

Karen M.

5/13/2022

We heard a noise of water running in one bathroom with no water on in our house or yard. California American Water came out and found a pinpoint leak in a copper pipe under our house. Discount Plumbing & Rooter sent someone on a FRiday afternoon to help us. Our water had been cut off, of course and our local company wouldn't even try to get someone out until Monday. Joseph came out and went under our houses and fixed a very complicated group of copper pipes to fix the pinhole leak. It turned out to be a bigger job than we all thought but he stayed until it was finished. We are very grateful to him and the company for the rapid response and commitment to fix our problem.

Mira C.

8/22/2020

We had a clogged toilet that plunging and a 3 ft toilet auger wouldn't fix. I called Discount Plumbing and they scheduled an appointment for me as early as possible. Jose came, was very professional, knowledgeable and helpful, and got the job done! There were roots growing out of the pipes, which we had never seen before. But Jose quickly got it all out, cleaned it all up, and the toilet works perfectly fine now! He also gave us very helpful next steps for further follow-up regarding our pipes. I will definitely be using Discount Plumbing again in the future!!

Larry S.

12/27/2021

The guy that showed up with pathetically unprepared and unprofessional. We were left with a tremendous mess on the carpet in the house and he was unable to unplug the drain. Once he left we called the second plumber and they had the entire line cleared in less than 20 minutes. I would not recommend you hire these guys unless you want to be stuck with a carpet cleaning bill along with a plugged drain and they charged twice what it cost with the other guy to get it cleared out. Perhaps a name change would be in order for the company since Discount does not apply.

John D.

7/27/2021

Jose Came out in like 30 minutes after contacting the dispatcher about my plumbing issue. He was very professional and on point on the arrival time. Gave me a great estimate. Will use for future issues on my plumbing. The best thing about him was that he was very upfront and HONEST.

Cari B.

6/28/2021

Jose was a wonderful and helpful plumber. Both our kitchen sink and laundry were malfunctioning, and he quickly evaluated the situation and found solutions. I highly recommend this company!

Eric Y.

5/24/2020

Was quoted for a job to take 2 hours and cost 575 but the plumber took over 5 hours and charged me more because he had a hard time and had to open extra walls. Why the extra charge to so the job quoted? Again, How was that my fault when he accepted the job? He told me I could go with another company if I was not satisfied but that wasn't realistic as all water to our house was shut off and it was a holiday weekend.

Would not recommend this company.

Nicole B.

08/01/2020 12:00:00 SA

We were shopping around for a water heater replacement and we called Discount Plumbing, they were the first company that was able to come out within 24 hours. Jose, inspected our entire unit and provided preventative plumbing tips and recommendations. Jose was able to match a competitors water heater install estimate. Jose was very professional, courteous and informative. Discount Plumbing is reasonable and provide great customer service. We will definitely go back to Discount Plumbing for all future plumbing needs.

Kim S.

11/14/2022

Service was fast, friendly, thorough and professional. While the washer valve install was a little pricier than other options, it also could happen NOW, which was worth it in this case because we had a washer/dryer installation already scheduled. The dispatcher was nice and efficient, and Joseph and Brandon who came to our house were helpful, knowledgeable, and professional. I'd absolutely use their services again, especially if pressed for time!

B B.

1/28/2021

We needed to replace our old worn out kitchen faucet. I attempted to take it out but years of corrosion and build up made a simple task into a tough job and I couldn't get the basin nut to budge.

I called Discount Plumbing and they were able to get me an appointment the next day. Jose called before arriving, which was great for planning on my part. He arrived, assessed the situation and quickly got to work.

Jose made quick work of the install and answered all my questions. He was polite and professional. I will definitely call Discount Plumbing again for any more plumbing issues that arise in the future. Give them a call, you won't be disappointed!

Marcel R.

05/11/2021 12:00:00 SA

When disaster hit, I thought I would have to spend a long time looking for a great plumbing service, waiting for availability, and have the expert here in my house all day. To my pleasant surprise, I experienced the amazing opposite with Discount Plumbing. Connor was incredibly knowledgable, lightning fast, and made excellent, sensible recommendations. I agreed to all the services, knowing they would keep my plumbing intact for a long, long time... usually I am wary of recommendations, but Connor was always rational and I could understand every great point he made. In the end, my plumbing issue is better than it even was before it broke - as a homeowner, that's all I can ask, because every bit of work in the home is an investment in the equity. Thanks Connor! Will be back for services all the time... hopefully, that won't be ALL the time.

Hyungjoong L.

5/27/2022

My toilet got a leak and Joseph from Discount Plumbing Rooter quickly visited my house in an hour although they are already busy with other appointments.

At this long Memorial Day weekend, I couldn't expect such a quick visit. He has found the root cause quickly and solved the problem professionaly.

I deeply appreciate all kind and detailed explanations from Joseph. He also explained how often I need to take care the toilet with the solution.

Discount Plumbing Rooter is the right choice !!

c b.

03/10/2020 12:00:00 SA

Really great experience with Cody and his team on getting a new water pressure regulator on my main water line. Price was fair and they were extremely knowledgeable about educating me on the issues at hand. They even went above and beyond by checking the water pressure on my water heater, which was recently replaced. Would recommend them to anyone and will be calling them back soon to handle some bigger and more cumbersome jobs in the house.

Elizabeth M.

11/22/2021

Jomar was very professional and got the job done quickly! Thank you, would use services again!

Adam J.

10/07/2021 12:00:00 SA

Similar reviews to others. Fast, courteous, and got the job done. However, once they found a couple issues the price went from reasonable to ridiculous. At this point water was already all over floor and knee deep into replacing so didn't bother calling other companies to get quotes for new problems, just went ahead and approved. That's my fault. Final cost was $2500 for 2.5 hrs of work. $1000/hour! Calls and checks afterwards show the price should have been closer to $500. Never felt so cheated in my life.

A W.

9/21/2021

Will give you different information depending on who answers when you call or who you talk to in Yelp messages. Highly discouraging. Beware

Julie B.

01/11/2022 12:00:00 SA

Had used Discount Plumbing for our water heater and they were great so we called them again for leaky kitchen faucet. We weren't sure why it was leaking so we had already purchased a new faucet in case. Sure enough, Joseph informed us that the leak was coming from corroded faucet and would be best to replace than fix it. He installed the new one with his expertise and patience. Less than an hour he was done with the install. Thank you Joseph. I highly recommend him. Very trustworthy and gets the job done.

Chelsea L.

12/16/2019

I needed a plumbing service, and they were so quick to arrive and help me out. Victor and Cody were super attentive and fixed my plumbing issue super fast. Great customer service, I would recommend them to everyone!

Mark M.

11/25/2021

Marcos and his crew came out and fixed our issue, on Thanksgiving, when no one else could. They were knowledgeable and thorough, and maintained great communication throughout the duration of the job. Our problem was severe blockage in one of our house's drain/sewer lines that was indicated via our kitchen sink filling up with water (from the drain) while using the disposal. Will definitely be using this company again for future issues.

Tony B.

4/29/2020

We had a leak under the kitchen sink due to a faulty faucet. Victor came out and checked out all my concerns (I though it could be coming from the shower or another source). He confirmed it was just the faucet but ran several tests to confirm. Replaced the faulty faucet with a much more durable one. Really trust these guys.

Bre L.

11/06/2020 12:00:00 SA

discount plumbing is phenomenal I have used them twice now and both of the guys who have helped me were incredible. The owner Cody is super nice and fixed an issue we had with our garbage disposal at the office I work for. and Jose came to my house and repaired a really backed up bathroom sink and replaced part of it for me as well. these guys really know what they're doing and they get the job done quickly. They also have a ton of coupons on their website available to use for certain services. they do great work and have awesome customer service.

Pepper M.

1/26/2020

Our kitchen sink was backed up and we called our usual plumbers. We don't work on Sunday was the response. I began my search in Yelp and Discount Plumbing responded in 20 minutes. Cody arrived before appointment- put in booties to come into our house. Within 20 minutes again, sink was cleaned out. He was very professional and we received a 10% senior discount. We will use Discount agaIn. To top it off, he is ex-Navy and we support our milItary. Thank you, Cody.

Dayton B.

10/25/2022

Harrison was the best! super informative and was quick at the job. Company as a whole was super nice and responded quickly! highly recommend

Brian M.

4/14/2020

Victor from discount plumbing is great!! They came out the following day, did his inspection & was very friendly & professional. I will definitely use again!!

Teri M.

1/22/2023

One of the better experiences I've had when calling a place to get a quote. The gal on the phone was exceptionally friendly and helpful. We will certainly refer this company in the future.

Adrian R.

7/31/2022

Quick friendly & professional services. The technician Omar & Hector were able to troubleshoot the problem and able to come up with a solution very quickly. They were in and out replacing our water valves and very clean doing it. Highly recommend there friendly and professional services.

Shawn S.

09/01/2023 12:00:00 SA

If you choose diffrent plumbing company, good choice,
Very expensive,
Never choose this company

Megan Q.

11/20/2020

Jose actually help me diagnose and fix a problem with my bathroom sink stopper over the phone before even coming out to my residence, which saved me at least $100. Yay for honest plumbers! I will definitely use them in the future.

Maureen B.

10/10/2019 12:00:00 SA

We had a main line break and got 8 quotes. Discount Plumbing was very reasonable. Cody, Victor and Adrian were very hard workers and got the job done in 2 days. They even saved our lawn! Very respectful (served in Military) and honest.

They did break our irrigation line (which I hear is common), but reimbursed us immediately to get it fixed.

We would definitely use them again.

Maureen B.

Jonathan C.

11/27/2019

Very nice guys fixed our 1.5 bathrooms (two toilets weren't functioning). Replaced our valve and toilet upstairs. Did it in a timely manner and they were very polite about not making a mess inside our house. Thank you guys for your great service!

Amanda M.

6/27/2023

Great service! Really appreciated Joseph and the teams help. Will definitely call them again if we have any other issues.

Cher W.

3/14/2022

I called Monday morning for drain cleaning and the office staff was extremely helpful in getting same day service and offered services from 12-2pm. At 12:08 pm I received a call that they were on their way. Hansel and Hector took a look at the 3 drains, quoted me and got to work. They were polite and professional and showed me the work along the way. Prices were reasonable, service was great, and the crew was friendly and cleaned up after finishing the project.

Kristi D.

07/11/2019 12:00:00 SA

Cody was great ,my husband I contacted Cody because of a kitchen sink issue. It was very easy to make an appointment with Cody for next day. Everyone else we tried was a waiting game. Not with Cody ,he got right back with in minutes and let us know he would be out to our place the next am. Now if anybody has had a clogged kitchen sink this matters because sitting water with food can be quit stinky,! He was very professional and respectful when he arrived. He got right to the issue and talk to us about the price we agreed and it was affordable. It was fixed quickly and tg I got my kitchen sink back. Will call in the future and have recommended you to others at our complex. Ty

Dallas P.

04/07/2022 12:00:00 SA

My toilet started leaking everywhere due to a crack in the side of the toilet. They came so quick and said I needed a new toilet due to the crack. They took out the old toilet that day and had the new toilet installed the next day. Very affordable and the plumbers were very nice. Highly recommend!

Charlene A.

06/01/2021 12:00:00 SA

Scheduler did not understand the complicated toilet clog I had and sent plumbers who did not clear clog (but told me they had) and could not re-seat toilet. When the main issue turned out to be with the City sewer in the alley, they would not give me any of the evidence or a thorough plumber's report so I could work with the City to get it fixed. Very expensive work with no warranty on anything. Very disappointed.

Dani H.

8/15/2020

Discount Plumbing is great! We had two bathroom faucets (along with draining components) that needed to be replaced - mainly due to cosmetic reasons and not due not working and figured we might as well have our two toilets looked at as they both were loose and not secure to the ground. Jose came over the day after we called, looked at everything, and gave us a quote to replace our faucets. The quote was a little high for us and after talking with him, he was able to give us a discount as well as include a price for our toilets too. He was able to secure one of our toilets back down to the ground although he saw the parts inside the tank all needed to be replaced, but he showed us that the other one was completely rusted out and recommended we try to see if our home warranty would cover fixing the toilet. We greatly appreciated his honesty rather than trying to do a quick fix that could break or become loose later on. Jose also offered us a great price to replace both toilets due them both needing new parts if our home warranty didn't fix or replace our toilets. What should have only been an hour job took about four, but Jose was great!

Devera M.

07/07/2023 12:00:00 SA

We have found our new plumbing company. Came home to find a puddle in my kitchen and realized we had a leak under our sink. Called Discount Plumbing around 11:30 and Harrison and Gabriel showed up around 12:45. They diagnosed and fixed the problem, left everything cleaner than when they arrived and were so nice! I'll be asking for them by name from now.

Dustin R.

4/15/2020

These guys are committed to 100% customer satisfaction. Why?

First visit, Cody came to help with a toilet repair/replacement; Cody was super consultative, personable, and got the job done no issue like the pro he is.

Second visit, Victor came to assist with a sink mishap; Victor got it done in a jiffy, and since it was a quick fix (and we were returning customers), said it was complimentary. During these crazy times, others would charge you just to make that money, but these guys are true gentlemen.

Much appreciated and wishing Cody a speedy recovery.

Rachel M.

12/30/2021

Our toilet started backing up and going into our shower (!) late at night of Christmas Day and then our guest toilet was doing the same thing. We called the next morning, someone answered immediately and we got someone within a few hours. Given how services are super strapped right now due to COVID and on top of this, holidays, it was amazing we could get someone so fast. Jomar was polite, kind, and thorough. We received a courtesy call before he arrived and he stayed to make sure the job was done... it was tricky as the water in our pipes were clear except for one part due to a mix of old and new pipes. He had to come back the next morning with the hydro machine to clear out the remaining gunk, brought a colleague and they talked us through how to deal with these old pipes in the long term. They came first thing, as requested! Absolutely one of the best experiences with a plumber we've ever had. Highly recommend!

Tammy B.

1/25/2022

Cody and Christian were great! They responded quickly to address my hot water heater repair needs, advised me on options and prices, and showed me how to maintain the new system to prevent future issues. Very happy with the service and would recommend to other homeowners.

Xhenya R.

12/31/2022

We were having a leak in our toilet and were worried about someone being available because it is a holiday but he came in fixed it in less than 10 min and even tightened the toilet seat. very informative and attentive thank you again.

Steven S.

3/24/2022

Jose did a great job, thanks! Would definitely return to have more work done. On time and efficient.

Oleg U.

01/11/2020 12:00:00 SA

Cody and Victor came out to check out some frozen shut off valves that I had and really did a great job explaining what good vs frozen valves actually look like. They made sure everything checked out and there weren't any leaks. Great service, will use Discount Plumbing & Rooter for future plumbing issues.

Eric C.

03/01/2021 12:00:00 SA

Saw the reviews and I wanted to see what can be done for me. I want to replace a single shower handle for my 2 bathrooms due to previous owner never got it fixed and they were installed backwards with hot being cold and vice verse. I called Discount Plumber and was given a appointment the next day time window of 8-10am for estimate. Plumber never showed up and I had to call to see where he was, company called him and he was back up on another job and apologize and he said if he can come Monday between 12-2pm. Monday came and still the plumber didn't show. Again I called the company and the plumber called me back and he was backed up again, he ask me to give a description of what I wanted done and was quoted $2000 without seeing the issue. I was expecting an average of a few hundred being in the pandemic and know things are more expensive but not that much..... I will continue to look for another company.

David N.

10/27/2021

The technician that came out was Jose. He was very professional and they called when coming for their scheduled appointment time. The work that he did was running a camera through the pipes for any issues and the price wasn't expensive. I will definitely keep these guys on speed dial whenever we have any other plumbing issues.

Tomas M.

7/25/2023

Great service! Albert was very knowledgeable and professional. I will definitely call him again if we need any work done.

Erin P.

7/21/2021

I can't say enough about how pleased we were with this company's service! I called at 9:45 for a toilet clog issue and the plumbers were here by 11. They explained the best to worst case scenarios before starting the work, they were upfront with pricing, and even gave me a deal based on what I decided to have done. They were very thorough with their work and showed me what the issue was in the main line. They explained a range of options, so I didn't feel pressured to fork out a lot of money, and they explained what to do in the meantime to prevent further issues. They even offered to beat prices of a competitor and upgrade to a 2-year warranty for their work. I will definitely be calling them in the future for my plumbing needs!

Alyssa N.

5/31/2020

Discount Plumbing & Rooter exceeded expectations. They were mindful of the pandemic and well prepared while working in our home. Highly recommend!

sierra g.

3/20/2020

Fast, reliable great work! Victor was great. Explained the pricing and got our kitchen sink back up and running again in 20 mins. Will definitely use again in the future.

Anne F.

10/23/2022

Very responsive, very quick, efficient and helpful! I would definitely call them again. Omar & Bryan were knowledgeable, thoughtful when replacing our garbage disposal this morning!

Fabianita D.

11/21/2020

I honestly had the best experience with Discount plumbing & rooter and work military people. They not only gave me the best deal but they also work with me to fix the bathroom problem. I highly recommend them as I tried the top rated plumbing which I was over charged. I am very satisfied with Jose's service, he explained to me everything and gave me options. I will continue to recommend them to other friends and military families.

Timm L.

06/08/2021 12:00:00 SA

Speedy and excellent work. LB and Marcos came the same day and diagnosed and resolved the problem in less than an hour.

Kyra M.

06/03/2019 12:00:00 SA

One of our bathtubs was backed up and every time we flushed the toilet stuff would come up the bathtub, it was disgusting. I called Discount Plumbing and spoke with Cody, and he was amazing. They had someone out within an hour. They were very professional and wore booties the whole time and even swept up afterward, it was beyond exceptional service. They did some tests and informed me that a section of our pipe was broken. They had to break open the concrete in front of our house and fix the broken section of pipe. While they were in there they even installed a cleanout access for future backups. They then repoured the concrete and it looks like nothing had happened. They were able to come in and out and finish within a day. They had all the tools necessary in their van which I really appreciated so that I did not have to take more time off work. I would 100 percent use them again. What really blew me away though was the follow-up call I got a week later asking how my service was and if everything was still working great.

Matthew C.

3/27/2022

Needed help with a corroded pipe. They came next day. Omar H was awesome and got us all settled with a fixed pipe and a new garbage disposal. Great service, would absolutely use again in the future.

Jarik D.

8/25/2021

Jomar helped me with my garbage disposal and snaked the drain as well! Great work and quick!

Luke S.

03/04/2022 12:00:00 SA

Super responsive, same day service, fair price. 5 stars all the way.

Called this morning and Joseph and Christian were out same day with everything on hand to fix my plumbing issue. They were polite, knowledgeable, and efficient.

Will definitely be calling next time I have a plumbing issue.

Megan J.

11/16/2020

I had an exceptional experience with Discount Plumbing! My previous plumber was non-responsive and unavailable for weeks to replace my bathroom vanity and toilet. To my delight, Jose was available to come out the very next day! Jose was communicative, professional, timely, and efficient in every way. At the same time, he was also very thorough and took the time to answer all of my plumbing questions related and unrelated to vanity/toilet replacement. He had some great recommendations on future projects and when that time comes I will MOST DEFINITELY be requesting his services again. I highly recommend Jose and Discount Plumbing & Rooter to anyone looking for their next go-to plumbing specialist.

Christine K.

03/12/2020 12:00:00 SA

Well - I am VERY impressed!! -
After my review, Kevin, the CEO and owner, called and texted to apologize-
Cody came out the next day, and spent 90 minutes on the kitchen sink drain - This house is very old, and he needed to use the snake on the roof!
He explained everything he was doing, and was personable and knowledgeable
Thank you both for helping, I appreciate it :)

E F.

6/14/2022

Hector and Hansel were great, fixed the problem in minutes and super friendly.

Checked water heater while here and gave some tips for better efficiency.

Ervin R.

07/06/2019 12:00:00 SA

I was about to have some remodeling done to the front of my home but a leak happen, I went through so many plumber because of the different estimates I was getting. I reach out to Discount Plumbing & Rooter and talked to Cody, Kenny, Victor. These guys were true professional and Courteous , they came on July 4th and gave me a estimate that I agree to, and started the next day.

They greeted me at the door to let me know that they were starting, this guys dug about 30 feet and trust me it was not easy, I thought it would take another day and I was alright with that but they were focus , after the digging was completed they show me the way the pipes were connected and I was like wow, but these gentlemen said don't worry that they will get this corrected, Because the dirt was hard and like I mention before it took them a while.

Then before you knew it they had it done and for me all the parts came together and they done a great job, I tested all the water lines in my home and everything work as it supposed to. There were a lot of rocks with this dirt and again Cody, Kenny, Victor clean up great.

They were great and would deal with them again.

Arielle A.

12/07/2020 12:00:00 SA

Our drains were emitting a terrible smell and I was able to get an appointment the next day. Jose came and fixed the problem in short time- thanks!

Ichiro K.

9/22/2020

My toilet tank started to leak water (thankfully, only into the bowl), and the wall valve to stop the water was too old and no longer working. It was clearly beyond my home improvement skills to fix. I called those guys and Jose came out to see the situation in the next hour. He fixed the immediate issues on the spot and came back later with more parts to fix the whole thing. Great experience overall!!

Nilda T.

9/19/2023

Joseph has been a lifesaver more than once recently. From a water heater replacement to snaking out multiple slow draining basins, he's our go to for ANY and ALL plumbing needs! He's the real deal....when you make an appointment, he's on it. We definitely recommend him for our tech.

Joe C.

6/29/2023

Joseph did an excellent job replacing our old faucet and shower head. Prices are great considering the excellent service. Perfection on his job. Highly recommended if you want your shower replaced!

Other guys may charge more for what this company does...they will fix your water problems when it comes to showers. Give them a call!

Derek R.

10/15/2020

Fast and efficient response to my initial call and repair. Hansel and David were very professional and knowledgeable! Highly recommend Discount Plumbing & Rooter!!

Anthony B.

11/29/2020

It's never fun to come home to a clogged kitchen drain, especially on the Sunday of a holiday weekend. We reached out to Discount Plumbing Rooter SD and spoke with an extremely professional representative that scheduled Jose to come to our house the same day. Not only did Jose arrive earlier than expected but he was professional, straightforward, and great to work with. He also walked us through each step he took, making us feel very confident in the work performed. I highly recommend him!

Patrick R.

2/16/2021

If you want to pay an arm and a leg above market price for friendly service, these are your guys. Got upsold on jetting out my main sewer line for almost $1000 and it on exacerbated the problem. To fix the problem, they wanted $3200 more. It seemed ridiculous, so I asked for a breakdown in parts and labor. Nothing. Tried contacting two more times and nothing. Found a plumber who friends gave great reviews to do for $900. What a waste of $1000...

Theresa L.

3/26/2022

My wife contacted them the day before about the gas valve and told me how great they were as well as the person who came out Jose was a veteran and super nice. That night when I came home we had some issues with the water heater. I called up Jose and he picked up and help guided me through what I need to do. In the end I couldn't get it to work. He stop by the next morning out of his own time and help us fix the heater and explained to my wife what I needed to do for the next time. He was so helpful and gave us a great deal because we were both veterans! If anyone who needs plumbing that I know of I will always recommend them to discount plumbing! Thank you again for you hard work and Service to this country Jose!

Christina S.

05/12/2020 12:00:00 SA

I've been putting off having my bathroom sink looked at for months now, it wasn't draining and was like a mini bath tub by the time I washed my face. So glad I called Discount plumbing! Got an appointment the next day...Cody was on time, polite, mindful of being in my place (wore booties and a face mask due to COVID), he took time to show me the issue, fixed it, and was so fast and efficient. Absolutely AMAZING service in less than 10 minutes. Thank you Cody! Highly recommend.

Alexander O.

3/16/2022

Needed to get a plumbing job done by a reliable, and professional plumber. Let me tell you, Johann was that guy. From start to finish he walked me through each step in the repair process starting with the free quote through the repair. There is no greater peace of mind than finding a professional tradesman and company that truly take care of their customers. Recommend 10/10

Stacey M.

8/17/2023

Prompt response and next day tech came out. Fixed my toilet and angle stop valve in the kitchen.

Bre L.

6/27/2021

This company is my go-to for both the office and at home! They installed a new garbage disposal for me a few months ago and it wasn't working for some reason. Kenny came by on a Sunday afternoon to fix it for us! Turns out there was something stuck in the blade. He fixed the issue SO fast. I appreciate you guys for fixing this so quick and on a weekend! :)

Melody F.

03/01/2023 12:00:00 SA

Great timing and service! Performed everything as I asked perfectly and now house is ready for sale! Thank you very much

Carolina R.

7/21/2020

Hansel was very professional and polite. Got good prices and got eveything fix. Thank you Hansel

Ken Y.

4/30/2020

Victor came out to help me clear a washer drain. He came out quickly and got the job done. Great prices and good service! You can't beat that.

Mary V.

6/28/2021

Unfortunately, my shower cartridge needed to be replaced. Looking it up online I discover that the cartridge is about $47.00. Discount charged my $525 to replace it. Should. not have cost more than $250 for time and parts. He was working for about 40 minutes. I don't recommend them.

Brent R.

3/18/2021

Raphael went above and beyond when my house had some catastrophic plumbing issues. I called a handful of companies, had a few give estimates, but I ended up going with discount plumbing on my sewer line replacement because they seemed experienced and considered minimizing cost and disruption in their work.

They ended up having to come out a handful of times to fully complete the fix and updates, but they were upfront in pricing and never tried to upcharge once the work was established. I'd definitely use them again, and I'd recommend asking for Raphael by name.

Devena M.

11/16/2020

It's been a crazy year for sure..... if you are in need of plumbing services look no more! Discount Plumbing saved me on Saturday when a pipe burst in my kitchen! Jose arrived within 15 minutes, so professional as well as personable.
I'm so impressed with the efficiency and ease of doing business with this company.
Thank you! I tip my hat to you all!

Jeannie H.

12/03/2020 12:00:00 SA

From the moment of initial contact I was so please with this company. They were quick to respond to my call and offered to come out in the next day or so. They explained the problem that I was having with my washer not draining and offered a number of scenarios that could address the issue. They also gave me an overall realistic view of potential concerns that I might want to address in the future. Jose and his partner were clean and took the necessary Covid steps to keep my family safe. These guys give plumbers a GOOD name. Professional, neat, courteous, diligent and with a free estimate there is nothing to lose. I highly recommend this company.

Paul C.

7/30/2020

I wrote a previous review on this company and gave them a bad rating. Within about a half an hour, the company called me back and asked me what it would take to fix their poor customer service. SO I explained what I wanted and they complied with my request. A plumber came to my home the very next day and resolved my issue and I was satisfied. At least they took the initiative to resolve the issue and I have upgraded my company rating since they took the time to talk with me. Thank you for wanting to do the right thing. I did not know how to edit my review so I just completed an updated review.

V/R Paul

Gregg T.

07/10/2022 12:00:00 SA

Took care of my blocked drain by going up instead of going under. Blasted out the problem and even rinsed off the solar panels while he was up there. All on a Sunday! Highly recommended...

Doug A.

02/04/2021 12:00:00 SA

Now I see why they have 5 stars. Called in and they came out the same afternoon, within a short window and near the beginning of it, and Cody was as courteous and nice and Covid safe as anyone could hope for. Repaired my toilet and checked a few other things and the charges were very reasonable.

Deren S.

3/27/2020

Had a tenant call a local plumber to fix a Wax Ring on a toilet which we knew was the exact issue. $325 dollars was charged for a job that took Cody 30 minutes to fix, wax rings are less than $5 dollars each, this translates to $750 an hour for labor. Be cautious to not be taken advantage of by this company.

Rachel B.

4/28/2021

I called Discount Plumbing for a sink that wouldn't drain. We had been trying home solutions for a few weeks to no avail. I called them, and they were able to send someone out the next day! (Which was sooner than I had expected as others didn't have availability until the following week). Joseph from Discount Plumbing came to help us. He was professional, wore his mask, explained what he was going to do and gave us the price prior to the work being done. He snaked the drain from the vent in the roof and the sink just to make sure that it was fully clear. Fast and efficient. I would call them again.

Sue B.

4/14/2022

I called them because my kitchen sink was plugged up. As promised, they came within 75 minutes of my call. Initial estimate was $355 until I mentioned there is a $77 coupon for unclogging a sink if it has a clean out, which it does. He agreed to that price BUT the first pass with a small snake didn't work, so he had to get the bigger one, with the bigger price tag of $355. And, it may not have even worked as he couldn't tell if the line was clear.

Then, he recommended jetting the line with a high pressure device that cleans the pipes. The price for that you might ask. Well, only $1200 and he happened to have the tool on his truck! And, he recommended doing this yearly as part of maintenance!

I should have told him to be on his way but I was stuck and needed the kitchen sink to drain. What a rip off.

Cameron J.

1/25/2023

I had an emergency with my main water line and they came out quickly to address. They were very professional and did fantastic work. Thank you so much!!!

Tina was fantastic on the phone and the technicians (Harrison and Bronson) were awesome!

Jose H.

09/04/2019 12:00:00 SA

Best plumbers in San Diego! Cody was really helpful and professional explaining his services. Prices were on point too, very competitive. Our water heater was replaced quick and clean, he even gave us helpful information on maintaining our heater. These guys are definitely saved on speed dial from now on!

Ali Z.

3/19/2020

Victor was on time, professional, courteous and solved an issue with my clogged sinks effectively. Pricing was competitive as well. The scheduling team did a good job too getting someone to me promptly.
Recommend and will use them again in the future.

Matt S.

7/16/2021

LB and team responded with urgency to our backed up toilet and main line, and seemed like a friendly enough crew. However, that's where our good experience ends with this company. After an unsuccessful snaking of the line, I believe this company saw a couple of new homeowners and decided to pounce. They not only allowed wastewater to dump into our basement not once, but two times, but also refused cleanup saying that they did not perform that part of the job, leaving it to us to handle. I also believe, seeing our inexperience, that they decided to upcharge everything on us ($1500 for a hydrojet???). If only this had been a non-urgent situation I would have learned better by calling around and talking with other companies. Other companies were shocked and pretty much laughed when I told them the horror story of our experience with this.

They also provided a bid to perform Epoxy lining of our main line which came out to MORE THAN DOUBLE the numerous other companies we got in contact with after we were done with this crew. People are now telling me that the epoxy lining method is the most expensive, quickest job leading to big profit margins for these plumbing companies, so corrupt! They also bid an incomplete solution that would still leave us with work to be performed.

I am incredibly happy to never work with this company again after talking with a number of other highly touted professionals in the area. I'd give it a single star but for the quick response time on the initial call and the friendliness of the techs.

We'll chalk this one up to our inexperience allowing us to get taken advantage of. Discount Plumbing, please do better for your customers in the future, your reputation depends on it.

Aldo B.

3/15/2020

Victor came over to help us out after I installed my own Tushy bidet attachment to our toilet. The shut off valve to the toilet broke as I was wrapping up the installation and he was able to replace it with a much more reliable valve. Can't thank you guys enough for the help!

Robert M.

08/04/2023 12:00:00 SA

Harrison and Gabriel did a great job replacing the garbage disposal and fixing the pipes under my sink all within the hour! Super fast and they were very friendly.

Hoa N.

11/10/2021 12:00:00 SA

Jose,
He definitely went above and beyond. At the beginning, the job was a lot more than expected. He was able to work something out and run the snake more times than he should have. He made sure that the plumbing was clear, the water drained and continued to drain. He was able to not fix the problem but also help future problems with many suggestions to fix the job. Although, the price should have went up a lot more for his job. A man of his word and went above and beyond. Thank you Jose, we will definitely be calling only him back. Outstanding

Amanda B.

03/11/2022 12:00:00 SA

Highly recommend Hansel at Discount Plumbing!
I called Friday and was given an immediate dispatch of a plumber to my home in less than an hour... on a Friday that is incredible!
Hansel called 10 mins before arrival and was prompt and friendly. We discovered the garbage disposal had not been installed correctly from previous homeowner and needed a new one which was on his truck ready to be installed same day. Friendly and prompt my new disposal and pipes were repaired and back to working order in an hour and 15 mins of arrival. Lightening speed fix

Daniel C.

1/23/2020

Had a clogged washer drain. Victor and Sal came over and unclogged it quick style! They were on time and very professional. They answered all my questions and got the job done right. I would totally recommend Discount plumbing to my family and friends!!

Denise M.

6/30/2022

I called this morning and by midday Joseph was here to help with my clogged drain. He was super nice, fast and efficient. Got the job done and had things up and running quickly. Thank you Joseph!! Thank you Discount Plumbing! Absolutely call for your plumbing repairs.

Julia M.

03/09/2023 12:00:00 SA

Albert came over and solved our water pressure and hot water issues immediately
He is extremely knowledgeable and friendly and I've decided he's our plumber for life! A+++++

Jayson W.

12/17/2022

My house is 1 years old and we were not getting any hot water to the house. Omar came on a weekend and had it working in min. Explained how the tankless water heater works and showed me to do it myself in the future. Would 100% recommend this company. They are very knowledgeable and professional.

Justin R.

09/11/2021 12:00:00 SA

Quote process wasted my time. Probably due to their scheduling practices but a waste none the less.

Called and asked for a quote to replace the copper supply pipes in my crawlspace. They promptly offered a free estimate and set up a 2 hour window to show up. I cleared my day and waited around only to have the appraiser show up just to ask for $189 to quote.

This whole thing could have been avoided with attention to detail in the office.

Samreen F.

7/25/2021

Very good service , on time and professional. Jose Balderas helped us with fast and free estimate. Pricing is Reasonable also . Will recommend this business.

Niti B.

11/20/2022

While getting my home ready for the holidays, my garbage disposal began making a humming sound. We troubleshooted to make things better but to no avail.

I needed someone fast and Bryan and Omer were able to make it out the first thing the next morning. I had to get my garbage disposal replaced. They were prompt with assessing what the trouble was and were efficient in replacing it.

Price for replacing is expensive, around $500 (which is Norma). But well worth the piece of mind that everything is done properly.

Angelica P.

08/02/2023 12:00:00 SA

Quick to sending out a plumber to my place.Got the job done in a timely manner. Thank you

Sara A.

02/11/2020 12:00:00 SA

I give Cody and Victor an A+!! Amazing work, fast, friendly, considerate (wore booties in the house to protect my carpet from the muddy rain) and very reasonably priced! They even threw in a drain stainer for me to keep all the nasty things from dropping down the sink again (I have two kiddos and the amount of stuff stuck in the pipe was crazy) I will definitely be using them again for my properties. Thanks guys :)

Nate S.

04/08/2020 12:00:00 SA

Victor showed up at the start of the time window within 24 hours of my call, fixed the problem in under an hour, and charged less than expected. He was polite and helpful, highly recommend!

Rosie S.

7/26/2021

We called and they sent out Jose who was very nice and explained everything that he needed to do and gave a discount on top of the discount. I will call them again.

Jennifer U.

02/05/2022 12:00:00 SA

Jose immediately called me back and was at my house within 30 minutes. Jose diagnosed the problem and was very honest with me about my options. Great service.

Hung A.

2/28/2023

Honestly I didn't get a chance to see their handiwork. But at the prices I was being quoted i don't feel like it's anywhere near a discount :/

I have no say about their handiwork because it never got there but it went from something rather simple and straight forward to something much more than i bargained for in terms of estimates. So a 3 is my score due to value for service.

Emerson W.

02/08/2021 12:00:00 SA

Jose and David did an outstanding job! They came out to the house to address a list of repairs needed, explained what was required, provided an estimate, and worked tirelessly to not only fix the issues but attempt to do so with my costs in mind. The work took an extra day and Jose came out on his day off to make sure I had my house in working order. He provided updates and photos and explanations regularly. I could not be more impressed with the service. Thank you, Discount Plumbing!
-Emerson W.

Leisa B.

05/07/2021 12:00:00 SA

Great service from Discount Plumbers. Joseph and Connor are friendly and professional. They did the job well and left our bathroom looking cleaner than when they arrived! We highly recommend this company for all of your plumbing work!

Simon A.

08/12/2020 12:00:00 SA

I have to say that Jose was professional, polite, and quick working. However, while he did reduce the price a bit, the cost of the installation for two stop valves under the sink, was $450... it was not an emergency, but I was in a little of a time crunch, and it was coming out of my rent so I paid the fee, and happy with the work... BUT, this price is extreme. The parts involved, cost a maximum of $20, and the labor took about an hour. That is a significant labor cost. However, they do warranty their work for a year, so I guess that's were the extra cost comes from... however he didn't even have a cap for the nipple to the dishwasher which was yet to be installed... which also seemed a little odd, as I couldn't use the hot water for 24 hours. Overall, I am happy with his work, but if I had not been in the same situation I would have declined their service based on price, seems very high.

John V.

7/27/2022

Great Job Harrison Melgar with Discount Plumbing.
Called in the morning 7:45 AM and Dispatched by 10:00 AM working at my home. Work completed by 1:00 PM. Not too small a job for Harrison. I would highly recommend Discount Plumbing if you need something with a quick response. Great professionals in the office taking the calls and highly skilled qualified individuals taking on the scope technically and throughly.
Thank You Again Harrison Melgar with Discount Plumbing

R/ J Valente

Inca C.

4/14/2021

Great service by Jose and his partner. They were able to work on our old plumbing and make some modifications. We uncovered some other issues that needed to be addressed and Jose was able to refer us to somebody who could help. Veteran-owned business, professional service, would recommend!

Candace H.

6/17/2021

Marcos came within the hour promised. He was exceptionally polite and personable. He fixed our clogged kitchen sinks and even cleaned them. I highly recommend this company and Marcos!!!

Kara V.

09/02/2020 12:00:00 SA

It wasn't poop. Quick service, really cleaned out my pipes. Would recommend, don't call anyone else act fast if you have leaky toilet

Jean-Lucas J.

12/01/2020 12:00:00 SA

I had a clogged kitchen sink, and i called these guys @ discount plumbing and the were able to schedule an appointment for the next day! ( This is important because i called other plumbing services, and they were telling me that the next avail spot would be in 7 days) can you imagine having a clogged kitchen sink for a week?

Anyways, the day of appointment; Jose and David came in and did a phenomenal job! They had masks on all the time ( covid safe). they unclogged the sink very fast and gave some tips on how to avoid it from happening again! Very professional/communicative and helpful!

eshwar k.

8/22/2020

Jose came to evaluate our kitchen sink after another plumber left us hanging when our pipe developed a leak. He is COVID compliant, and he arrived well within the 2 hour window. He carefully explained our options and the rationale behind the repair so that we understood fully before making a decision. We received an estimate with no obligation to have him do the work. After Jose does the work, i will update this review.

With our past poor experiences with other plumbers, we looked for a company interested in taking care of their clients properly. Because i was hesitant, the dispatcher informed us that the company is family owned and operated. Jose represented his company well in providing excellent customer service. He was professional in every aspect of the visit. I would highly recommend Discount Plumbing.

Melissa G.

9/21/2021

Came on time and was super helpful and fixed the issue in a matter of minutes. Kenny was great -- would definitely recommend and use again. Great service.

Ailyn Rose B.

2/15/2020

Thank you for your help. Very friendly and was able to remove the clog from the sink. Highly recommended.

Lauren W.

7/20/2020

My toilet was making a really strange noise after flushing. Jose arrived within the scheduled window and it only took him a few minutes to diagnose the problem. He was very polite, professional, and highly competent in his technical expertise. He clearly explained to me the problem and the solution without upselling me or trying to add on any extras. He gave me a fair price for the required part and had it installed within minutes. Thank you Jose and Discount Plumbing!

Tracie J.

6/22/2023

I had intermittently smelled a faint odor of gas from my fireplace valve, but no one else smelled it. Their crew came out and initially didn't smell gas or find a leak, but they kept at it, testing the valve until they finally saw a tiny little bubble and noted a faint smell of gas.
I am so grateful that they kept at it and replaced the valve.
They were professional and persistent. Extremely courteous, polite and went the extra mile to keep my home and family safe.
Very grateful!

Mike W.

4/18/2022

I had just moved into my new house and I knew that there was a slight leak under the house. Jose came out and he inspected the leak right on the stop and did even charge me with the $200 fee to do this. He took a lot of time to explain to me what the issue was and his suggestion to fix it. The communication was just excellent. His team completed the work very quickly - working over the weekend to get it done. Jose and his team were fantastic and I will definitely be using them again when I have any plumbing needs.

Jim S.

04/03/2023 12:00:00 SA

Arrived within the given time window and called me when the team was 20 minutes away. Diagnosed the problem quickly and cleared the blockage from the pipes under our house. Reasonable price. Team was professional and courteous.

Andrea C.

7/22/2020

The plumber Jose came today to my dads house to unclog our bathroom sink. Which it ended up turning into a bigger job then expected. José stood here from start to finish and also gave us military discount.We support veteran operated businesses and we were very pleased with his work and attention to detail, thanks Discount plumbing!

Taylor J.

06/01/2021 12:00:00 SA

On-time, great service from LB and Marcos! They fixed the clogged drains in my house in no time and gave me a great rate.

Krista S.

4/26/2022

They were exceptional for a number of plumbing issues. Extremely responsive and good at communication. Came out right away and made themselves exceptionally available for questions. Fixed the problem quickly. I get worried as a woman I may get taken advantage of, but they were extremely respectful and fair.

Sheryl P.

04/02/2021 12:00:00 SA

Discount came out and did a big job at our house (wrote about that previously), but our bathroom sink started leaking afterwards. Today, Jose Balderas from Discount Plumbing came out and fixed it in no time and didn't charge me extra to do so.

I can't say enough about the great experience it's been having Discount do all this work at our house. No one wants to spend thousands of dollars to have a service of any sort done and end up feeling like you got scammed or taken advantage of. Jose, like all the crew I've encountered from Discount, was professional and personable, wore a mask without being asked, and made sure I understood exactly what was going on that needed to be fixed. He then proceed to fix it! Believe me, I'd already had Rescue Rooter out once before and I was not a happy camper when I still had to plunge the kitchen sink after the guy got paid and left .

My note to self: Just call Discount Plumbing right from the get go. lol

T J.

04/01/2022 12:00:00 SA

I had a very bad experience with this company. Although I hold no personal grudge, it is clear I was being taken advantage of. I am very sorry to say that, but it's true. They attempted to charge thousands of dollars (5-digit-thousands) for what another company did for just over a thousand dollars.
If you are a woman, beware.
If you are staying in, or live in a $$ or a $$$ zip code, brace yourself for the quick hemorrhage of money. The anxiety alone is positively intoxicating.
Better to talk to your neighbor who is a contractor or owns properties.

Karen K.

8/23/2023

Under my kitchen sink overflowed. I called Cody and his team. He asked me to send photos of the area that was leaking. From the pictures, he detected the problem. They came out the next morning and fixed the problem free of charge. Very dependable.

Jen K.

9/14/2021

Contacted Discount Plumbing regarding a blocked sink. They were able to send someone within 24 hours, where other companies would have taken a week. Joseph asked questions, explained what he was doing throughout the process, showed me what was happening via a camera in the pipes, and resolved the problem in under an hour. Very professional and courteous, and the price was reasonable. I would certainly use them again.

Katrina B.

3/28/2021

I had two repairs to be done on my outside water spigots, they both had been soldered on instead of screwed onto the pipe, so not an easy job! Not only were they reasonably priced, but Joseph was quick and efficient with the repairs. He showed up when he said he would; so we didn't spend hours waiting and wondering if someone was going to come, and he was done with both repairs in about an hour. I will be using them again for future issues regarding plumbing, and I highly recommend them to everyone. 10/10 awesome company, and they're family owned!

Bryce G.

09/07/2022 12:00:00 SA

I needed a quote for some pipe replacements that have been giving us trouble with clogs and Omar and Ulysses were SUPER helpful. He provided clear explanations of what the issues were and what options we had available to us at different price points. I haven't ever seen any other company be so transparent around what options there were and what the pros and cons of each would be. I would recommend Omar and Ulysses at Discount Pluming Rooter to anyone, they were fantastic.

Maile S.

7/31/2020

After making calling several other companies and being told that there weren't any techs available, Hansel came out the same day to quickly resolve my plumbing issue. He was very professional and knowledgeable. I highly recommend this business for anyone who needs plumbing services. THANK YOU SO MUCH!!

Andi Z.

7/30/2023

Scheduled an appointment on Friday for Saturday service. They called on Saturday saying that there's another emergency happened and need to cancel and reschedule to Sunday 12-2. On Sunday they called and came to my place at 8:30 AM. And emailed me they need to reschedule again. Terrible scheduling service. I decided to contact another company. The estimate they sent from the second missed appointment is pretty high, almost 2x of others estimate.

Meghan O.

9/18/2023

My husband found this company as well we're having an emergency plumbing situation. Jose came out to our place and immediately helped us to make sure there was no obstruction and set us up with a company that could help us with repairs. I only recommend places I know are reliable and this company is for sure. Thank you Jose and Discount Plumbing.

Cheri H.

1/21/2022

First let me say this, we called to get a quote and they said they will be here within and hour and what do you know they got here in 30 mins They we're very friendly and professional. They was able to locate the issue within 2 mins and instantly got to work. I highly recommend them we will definitely be using them again for any of our future plumbing needs. Great rates too

Shout out to Cody and Christian they were EVERYTHING!!!! Thanks guys

Calli E.

4/29/2020

We had a clogged drain in our laundry room and tried to snake ourselves but just couldn't get it to clear. Discount plumbing and rooter to the rescue! They were so fast and professional, we appreciated their help. Now we can catch up on all the laundry, thanks again!

Alex M.

1/20/2023

Amazing service! Had a plumbing emergency and they showed up right away. Very professional, on time, fair prices. Systematically organized and overall made my day!

Nadia G.

11/03/2022 12:00:00 SA

They advertise 24/7. I have a plumbing emergency. They told me they will only respond at 7.30am. They should not advertise 24/7 emergency plumbing.

Allison B.

3/27/2020

I called about my kitchen sink not draining and was able to get an appointment in a few hours. Victor was here on time and very personable! He walked me through all that was going on and while unfortunately this is looking like a bigger issue involving HOA, I feel confident it will get handled. I would highly recommend using them!

Kayla C.

5/24/2023

Albert made it out to the house same day for a leaky toilet. Appreciate the speedy service!

Stephen W.

7/22/2021

Absolutely no complaints, easy to see why they're at the top of the game. Had a weird situation where had no hot water in the kitchen sink; called the company, described the issue, they were super friendly and professional, and they had someone (Joseph) out within a few hours for an initial review.

Joseph diagnosed the issue (bad faucet), and provided several options, ranging from them acquiring a new faucet and installing it that day, to me providing one and they could install it the next day.

I thought the upcharge on the them providing the faucet was a bit steep, so we made an appointment for the next day b/w 1000-1200, and I just ran to Home Depot.

Next day Joseph called around 1030 with a 30 minutes heads up, installed the faucet with no issues at all.

Overall, this was about as pleasant an experience as calling a plumber could be. Everyone was professional, polite, competent, and capable. 12/10 would recommend.

Elle S.

11/06/2021 12:00:00 SA

I had a clogged sink on a Saturday morning. My call was answered and a plumber, Jomar, was here within the hour. He called to tell me he was 12 minutes away which I appreciated - and upon arrival was polite, courteous, patient, and knowledgable. Highly recommend.

Kerry M.

02/09/2022 12:00:00 SA

I called Discount Plumbing for a leaky pipe on the side of my house. Jose was my plumber and he kept in touch to let me know when he would be here. He was professional, nice, and explained in detail the repair he would do. He also gave me a quote before, and amended the quote to let me know the job was more extensive than he thought. Jose did an excellent repair job and worked very quickly in a very tight space. I would definitely recommend Discount Plumbing for any plumbing needs. I plan to use them next time I need service.

Joshua M.

7/17/2021

The customer service was excellent the plumber LB helped me with my issue and resolved it so quickly and with advice as well. He was very through with the task at hand and hands down best tech I ever worked with. Highly recommend!

Nancy N.

4/13/2020

A few weeks ago I need some desperate help with the toilet in our home. We just went into lock down so this is not the time for the only toilet in our home to be out of service. I called and someone came right out.

Turns out it was a bigger job then expected, but it wasn't a problem for Corey he got the toilet replaced in no time. Fast, friendly and clean!

I will recommending them to everyone. Thank you for saving us!

Roy L.

10/26/2021

Had an issue with a broken sewage cap. Jose came out and checked it out. He was informative and knowledgeable about the situation. He was able to fix the problem quickly and the tenants were happy. Thanks Jose!

Lisa P.

05/10/2022 12:00:00 SA

Toilet was running and they came out right away. Great customer service and the process was very very fast. Good work and friendly service. Johann did a great job!

Jayme R.

2/23/2020

We are landlords and our tenant had been having issues with her bathroom drains so we needed to fix the problems ASAP!! They got back to us to set up a consultation super fast and took less than an hour to arrive on the property. Victor was super knowledgeable and made sure we understand our options. There was no pressure at all to complete the work with them. Cody is quick and efficient! They make a great team! They definitely left us with peace of mind. Thank you and please choose them!

Connie C.

9/24/2020

Jose is AMAZING!!!!!! The last month has been a bathroom water damage nightmare and when I thought everything was good to go BAM water leak from idk where. I called DISCOUNT PLUMBING SAN DIEGO and they heard my worry. Discount Plumbing came out the next morning 8am sharp. Jose not only found and fixed the problem but explained to me what happened with prior repairs. He went over and beyond answering all my questions.

Tyler B.

3/13/2020

Great experience using Discount Plumbing & Rooter! Communication was prompt. I reached out via yelp on a Thursday night and Cody had two guys here in the morning to solve my plumbing issues. Victor and Connor were both professional and did a great job of explaining the issues and what it would cost to fix them. They were prompt to the scheduled time frame and worked diligently to get everything repaired. Even checked for any other issues with the plumbing. Thank you Victor and Connor for your great work! Would definitely recommend and would use for any future plumbing issues!

Justin W.

07/08/2021 12:00:00 SA

I had the pleasure of a Mr. Hansel coming to my house (literally within the same hour of me calling) for a suspected leak slow leak from my water main. Hansel went above and beyond in his free estimate for me. I was truly amazed at his knowledge and customer service. He suspects that its actually an irrigation leak and gave me a fix i can try on my own first. Saving me time and money. Thanks a lot.

Joel P.

6/13/2019

Their plumber Victor just got done installing my water heater. My old one stopped working so he brought a new unit (Bradford white) and installed it in about 2 hours. Very happy with the service and responsiveness. I think they are a new business so they were able to take care of me within 24 hours.

marisa s.

7/21/2021

Grateful For this company's quick response, LB was great! showed up same day to fix the problem in my shower, he was professional and seemed like he enjoyed his job, he was in and out in less than an hour! This was a few weeks ago and everything seems to be working just fine! I'll definitely be using this company in the future if needed.

Susan D.

2/23/2023

Hector and Gabi, came and diagnosed the issue with the toilet and did a great job in being able to pinpoint the issue of why the toilet was not flushing. They were able to fix the issue and replaced the fill valve for $200. They were considerate and communicative!

Eric S.

5/21/2022

Jose and his team did a great job. We had corroded copper piping which caused a lot of issues under the foundation. He came in and explained the process step by step and even helped with our insurance. While fixing the original problem, we found some other major plumbing problems and Jose walked us through various options and made sure we understood and agreed with everything before moving forward. They were fast efficient and had very reasonable prices. They even helped fix a problem a previous plumber left us with that should have been covered under warranty.

Kaleb D.

3/26/2020

We needed to replace our tank-less water heater. It was old. Leaking. flooding our back yard. NO JOKE, in 4 hours...during the Covid-19 craziness, we have a new water heater and everything is all good. Great price, professional, and I highly recommend.

Keith J.

9/23/2020

I called Discount Plumbing for a broken garbage disposal. They responded immediately and had a Plumber at my house within 30 minutes. Hansel tried unsuccessfully to get the unit working. He showed me the nail that was lodged in the teeth and it could not be removed. They replaced the unit the same day and all is well. If I need a Plumber in the future it will be Discount Plumbing.

Robeert V.

06/10/2019 12:00:00 SA

I had clogged toilet and Amazingly the plumber came out with in an hour had me all clear up and ready to go what great service great at it I'd highly recommend discountplumbing to my friends

Alexa V.

07/10/2020 12:00:00 SA

A few weeks ago my bathtub got clogged with hair, so I was doing research since my usual guy isn't working during covid and found them!! They responded to me right away & came to clear the hair out the drain quick and easy enough for me to be able to use it again. Cody was very helpful and also gave me tips on how I can prevent that from happening as often. He also wore his mask, & gloves. I will definitely be calling them again for any other issues I have!! Discount Plumbing & Rooter is the way to go!!

Jay B.

4/22/2022

Their team was great, super communicative and speedy! They even went above and beyond with customer service. 10/10 recommend!

Shawn H.

8/22/2023

We had Great service provided by Joseph. We had an issue with a missing piece of our brand new faucet and he returned later in the day to finish the work once we were able to replace the faucet. We were very happy to get this done in one day! Even the phone support employees were caring and understanding. Would use them again in the future.

John G.

07/09/2023 12:00:00 SA

The bid came in MUCH lower than the next closest. Makes you wonder what gold-plated wrenches the other guys are using.
Gabriel and crew showed up on time, were respectful, and finished ahead of schedule.
If you want a licensed, bonded contractor, that is absolutely the lowest price, Discount is for you.
Be sure to spell out your expectations in writing. We ended up having to pay to replace our entire HVAC ducting system due to some unexpected cutting during the drain work.

Faisal B.

8/15/2020

Jose came by to give me a quote. He was very friendly and took the time to explain what needed to be done and how much it would cost. At the end I did go with another company, but since Jose went beyond giving me a quote I'm compelled to at least thank him for been straight forward. Jose also connected me with 2 companies that do drywall services. Thanks Jose!

Sue A.

7/20/2021

LB and Marcos were awesome! Very professional and respectful. They took care of the problem in just a few minutes and left me a very happy customer!!

Andrew S.

6/21/2022

We made typical 2 hour window appointment and Discount Plumbing offered to come early which was very nice. Jose the supervisor was very professional and went over the quote in detail before the technician Scott started work. The work was done quickly and carefully. We were very happy with the work and overall experience. :)

Jeff S.

3/18/2021

Excellent job by this team! David and Hansel-I appreciate it. Great job getting my water valves replaced so I can move forward with the dishwasher installation.

Keith H.

10/03/2020 12:00:00 SA

I appreciate great customer service and that's what Jose delivered. He called me when he was on the way over to let me know he would be here shortly. He gave me the estimate before he began working and explained what he would be doing. As the job progressed Jose let me see what he found. He gave me options on how I would like to proceed, while giving me good sound advice. No up sales here. His communication and work ethics are top notch. I'm very happy with the work he has done and will use him if I have any more plumbing needs in the future.

William G.

11/04/2021 12:00:00 SA

I have used Discount plumbing twice now and both times, very good service, fair prices. The crew is very personable and focused on detail. The first time they came over, it was for a job that another plumber had turned down and Discount Plumbing and Rooter did the job, no problem. The second time Jose ( who's a veteran) came over and gave us discounts on top of discounts and did extra work at no additional cost; too cool! Highly recommend these guys!

TARIT V.

7/19/2022

Let me start with the positive. They came on time and did the job. Fixed my drippings and replaced some valves and cartridges due to corrosion. On that part, yes, well done.... BUT!!!! ..... they dont charge by the hourly labor. They charge per piece that was replaced! So imagine, i had 5 pieces that needed to be replaced, and i ended up paying for $790!!! And that's already with $200 off for discount!
Omar said he replaced the valve by the laundry and he said one valve costs $125... and i asked for the receipt to see how much it was and he said it's only $28 per piece but they charge $125! And when i asked for the receipt, he probably felt bad and suddenly gave me a discount! Imagine... i got 5 pieces!
A shower cartridge that costs $30-$60, but i got charged $162.50 per piece. (I had 2 that needed to be replaced btw) And a tub spout that costs $18-20 and i got charged $75! Oh my!!! I have mixed feelings about this, they did a good job. But i also hate feeling duped. Especially when i saw that in San Diego, plumbers charge for hourly rate of $160-180. So i dunno! Good job i guess? But i still felt that i paid a lot.

Eric M.

11/24/2020

I gave two stars because I finally got a refund. I paid over 400$ to have a Plummer out to fix a leak in my shower. He was there for 20 min and left right after turning the water back on saying a part was replaced and fixed. It leaked right he after he left again and I called. I was then told the problem was then deeper and it was going to be 1200$ and he could use my payment as deposit. I said no and got a second opinion and had it fixed for 250$ and that Plummer said discount plumbing used the wrong part and definitely should have known better, it was a very, very basic fix.
The fact the Plummer tried to get 1200 dollars from me for a fix that took another Plummer 10 min is really bad. At least I got my money back eventually but I had to continuously call and complain for weeks. I would strongly recommend against them and they definitely are not a discount company.

William S.

4/16/2021

Made appointment last week so them. They never showed up. So called them and they wanted to make me another appointment . I said no. They wasted my morning.

Lisa N.

09/03/2021 12:00:00 SA

Joe was my technician, he was prompt courteous knowledgeable and an asset to his company. He did not take no for an answer and price matched other competitors. He immediately replaced and installed my heater in an hour. Highly recommend this company and ask for Joe he was awesome.

Robin M.

3/27/2020

Called in the morning and they had someone out within 2 hours. Cody was great and handled the job professionally. This also happened during the Covid 19 quarantine and he showed up with a mask and gloves, which I appreciate! Great job!

Jeff P.

4/29/2023

They came out to fix a leak under the house in the crawl space. They were able to fix it, and took pictures, so this was good. I think the work quality is probably fine, however, they tried to charge the equivalent of about $400-500/hour. They don't work by the hour but when I took their quoted price and divided by the time they said it expected to take, it came out really high. I asked if they had an hourly rate instead and they said no. I expected something more along the lines of $200/hour. I know It is hard to work in a crawl space, but $400/hour seems unreasonably high. I could tell they were trying to take advantage of me because they asked me if any other plumbing companies had been out to see it, and I made a mistake and told them that no they were the first to come out - so do not make that same mistake! So, this seems dishonest to me and trying to take advantage. I even had the problem mostly diagnosed and isolated for them, being an engineer myself and figuring out where the issue was. For that reason, I do not recommend them, because if they're willing to take advantage of you on pricing, then that's not really fair. If I had been an elderly person I would be even more worried.

SandyEggoNative B.

8/17/2020

**UPDATE**
The owner tried to contact me after the fact, but I had already gone with another company so I had no reason to field his contact.

Caroline M.

10/23/2020

Jose and David were very helpful and answered al my questions! Very reasonable with their pricing and did all they could to help get my toilet working again. Will definitely call them in the future!

T C.

4/30/2021

LB and his team at Discount Plumbing did a great job--communicated well, diagnosed the issue fast and fixed it quick. Highly recommend!

Justin G.

8/13/2023

I called and was able to have Josh come out same day. He was quick and to the point, broke down the pricing and was able to fix my toilet in no time. Great service.

Don M.

11/24/2019

I called Cody on a Sat night with a completely clogged kitchen drain. Cody was super nice and explained that there would be a higher service fee if I needed him that night or regular price of I could wait until the next morning. I scheduled right away for the next day. After a short mix up on timing the next morning, cody immediately moved appts around and came over. Cody showed up and cleaned my drain in about 15 mins and was a really nice guy. He is a newer small business owner who is hustling to make a living and you can tell that he takes pride in a non glamorous job. He will be my go to guy from now on and I would highly reccomend him.

Mikey M.

7/27/2022

Could not be happier with the service that Discount Plumbing Team provided us. We had a minor problem with a shower and Omar came out right away, diagnosed it in thorough detail so I could understand it and then fixed it in no time. He was very friendly and even followed the strictest health protocols to protect me and my family while they we here. I would recommend Discount Plumbing for any plumbing work you may need.

Siobhan F.

2/14/2023

Noticed a leak under the sink on Sunday afternoon when the dishwasher was running and was able to get Albert here Tuesday morning. Was given a window of 8-10 for him to show up and got a call at 7:50 to let me know he was on his way. Within an hour he assessed the issue, fixed it, and did a triple check to ensure it was working properly. He also showed me a way to prevent it in the future. All around great service!

Christine S.

3/24/2022

Jose came back twice to make sure he had enough time to finish the job! Our shower was clogged and he was very flexible, professional, and friendly! Great and reliable experience

Kathy C.

8/27/2020

We've been having problems with one of our household bathrooms for some time now, but this afternoon it got worse as water was continuously leaking from our bathtub spout. We went on Yelp to search for a plumbing company and immediately selected this one based on the location along with how Yelp stated that their license was verified. My boyfriend made the call and within less than 5 minutes we received a call from an employee by the name of Jose who arrived at our home within the same day in less than 20 minutes. He followed COVID-19 protocols by wearing a mask the entire time he was in our home, which we greatly appreciated. He clearly explained to us what he thought could be the problem and warned us of other possibilities and provided us with a price estimation. As soon as everything was made clear on his end, he immediately got to work. He completed his work within an hour. He did an excellent job! He was clear and concise, but also very humble and truthful. He also stuck to his price estimation and didn't surprise us with any extra fees. We would definitely recommend him and the company to all our friends and family!

Cara B.

12/15/2020

Today Hansel and David came out to my house to help service a blockage we were having that was affecting our bathroom tub and toilet in another bathroom. They both were quick, efficient, and thorough with the explanation of the issue and what needed to be done to ensure it was fixed.

We needed our sewer line to be cleared and our toilet rewaxed/sealed after it was broken due to the blockage. They both were super nice and great to work with. As well as quick and to the point. We may have future needs to fix old pipes and will certainly be reaching out to Discount Plumbing for those and any other issues that may arise (hopefully none).

They both wore masks the entire time and followed COVID safety protocols to the fullest. These are your guys for any plumbing needs!

Thank you Hansel and David for helping us out so efficiently!

Jere F.

09/07/2023 12:00:00 SA

Hector was great. My sink was a disgusting mess and pooled up water every time I used it. He came promptly at the beginning of my service window and diagnosed the issue in seconds. Thorough in explaining the issue and fast!

Sue C.

1/31/2022

They say 3 times is a charm, but in Discount Plumbing's case, you only need 1 time. This is our 3rd time using Discount Plumbing and each time is as good as the first. Marcos helped us today with a tub plumbing issue at our Pt Loma condo. He was hard working, courteous, knowledgeable and efficient. It's clear Cody hires only quality workers. We recommend them to everyone we know. Thank you, Cody, Jose and Marcos! You're the BEST!

Lillian C.

3/22/2022

I can not say how happy enough I am!! They came within an hour of me calling!!!! The sweet guy that came out was name Jose who's also a vet! He gave a super great deal and a huge discount that SAVE ME SOOOO MUCH! I appreciate what he did for me and my new family! The best part is that this is a family own business which I love supporting family owned especially now a days in this pandemic! He was clear and explained EVERYTHING that he was going to do! He called me about my problem before even arriving and help me understand what needed to be done or possibility of being done. The communication that he had and that the company have is OUTSTANDING!!! If I ever need a quick plumbing fix I would always call on them from now on! I HIGHLY RECOMMEND THIS COMPANY FOR ANYONE WHO LOOKING FOR PLUMBING!

Update! I had some other problem with my gas not involving what he did the other day. We couldn't get our water heater to turn on for some odd reason. My husband came home called Jose and he pick up his call at night!! Help my husband through the problem and explain to him what he needs to do free of charge. After hanging up the phone he still couldn't get it (due to a broken knob) (side note our water heater ancient) called Jose back and he told us that he will come in the morning to help us out! The next morning he messaged me when he was on his way gave me a ETA. Usually they would charge of touching doing stuff because of liability but bc they are both Veteran Jose told us he won't charge us ! Again he has help my family saved money on what could have been a pricy visit he amazing and sweet guy!

Maria S.

11/25/2019

Fantastic dynamic duo Cody and Victor! Knew what the leakage problem was and resolved it. Their price was very reasonable as I did get other quotes. Very professional, polite, and efficient. Discount Plumbing is on my speed dial! You never know what may happen but I do know who I'm going to call! Thank you Cody and Victor!

Robert S.

2/15/2022

I had a valve issue and live in HOA so I needed someone quick. They were able to come out and finish the job in a timely manner. There was a small leak after the man fixed first time. He promptly came back and stayed over time to make sure there were no additional leaks or anything. Reasonably priced given the emergency nature of the call.

Jerry L.

04/07/2021 12:00:00 SA

This plumber is awesome they are honest and very easy to work with. They came on time and worked with me to find a solution that met our needs.

Frida V.

7/26/2021

Had a gross tub clog and these guys sent someone out the same day and within a few hours. Joseph showed up early and fixed my tub within 15 minutes. Easy peasy, would definitely call them again. Go giants !

Al L.

3/15/2021

I needed my kitchen sink drain cleared and called Discount Plumbing. They answered promptly and quoted a 2 hour window which was an hour after my call. Joseph Magdaleno showed up on time, gave an estimate, honored my coupon (found in the Yellow Pages and did a great job snaking my kitchen drain. Joseph was neat, professional, worked quickly and answered my related plumbing questions. He informed me I had a 30 day guarantee that the drain would remain clear. When I decide to change out my kitchen fixture I will not hesitate to ask for Joseph to install it.

Cassandra C.

8/22/2020

I had a strong sewer smell come up through my shower drain. No backup thankfully. I called for an appointment Friday night and Jose came out the very next day. He did a free camera inspection which showed there were no issues. He showed me as the inspection was happening so I could see for myself. Thanks to Jose, now I have peace of mind. Turns out it was just a temporary smell from the city sewage lines. No charge! He also educated me as to how often I should do hydro jet to keep my pipes in best working order. Jose is honest, professional and knowledgeable plus a veteran. I highly recommend using this company, they are first on my list of vendors!

Graham H.

12/12/2022 12:00:00 SA

At the risk of submitting one of those caricatured unhinged negative reviews Yelp is known for, this was unquestionably the most unprofessional business I have dealt with through Yelp.

To be clear, no plumbing services were rendered, so I cannot speak to the quality of the work they do. But it is not hyperbole to say that simply obtaining an appointment for services has been a nightmare and headache.

Simply put: we made an appointment. They gave me an arrival window of 10-12. They never showed up. I called at 12:30, and have since been routed to 4 different receptionists and one call center, all asking for the same account information. These calls accounted for an entire hour out of my work day attempting to find out if/when someone was coming, as I had to be home to receive them.

Just an unbelievably frustrating booking experience. Never encountered anything quite this cumbersome.

Jason B.

7/23/2022

Still haven't heard back from them but I was wrong about the job they did. They deserve more than one star.

Di L.

9/29/2020

As what happens to probably most, you walk into the garage where the water heater is located and find an unexpected pool of water! Time to search for a repair place. Found Discount Plumbing and immediately called them. Responsive and professional customer service. Timely scheduling of technicians who called to they let me know they were on their way. Hansel has a calm and respectful demeanor, and was very personable and very knowledgeable about water heaters, piping, connectors, etc. Leak was detected. Fortunately it wasn't the water heater, but rather bad piping. Store run made for parts and repair completed. Honestly, the estimate of the work to be done seemed high, but I needed the repair ASAP, appreciated the pleasant customer service, and especially appreciated the friendly technicians that the cost was worth it.

Christopher C.

8/13/2020

Life saver! Our kitchen sink backed up and started emptying the contents of our garbage disposal into the bathtub...and of course this happend at 7pm before my wife (who is a doctor) was home from work and could shower and decontaminate. Needless to say, the evening was a disaster. But I called Discount plumbing at 7am and someone was at our house at 8:30 and had the drain was fixed by 9:30. Jose was excellent and I highly recommend him to all y'all!

Chris F.

3/31/2020

We were having a problem with the shower drain (water and debris had come up from the line - more serious than a mere failure to drain) and our landlord contacted Discount Plumbing. They came out within a couple hours, tried several means of fixing the problem, and eventually diagnosed the problem as corroded pipe. They were able to get parts and fix/replace the pipe the same day. Notably, this all happened during the coronavirus shelter-in-place period, and the plumbers seemed careful to take extra sanitary precaution to accommodate fear of spreading the disease.

Dawn S.

9/18/2020

Hansel and David have been to my house twice now. Once to uninstall my garbage disposal and water filtration in prep for a demo, and then again to reinstall them after. They were super friendly and extremely knowledgeable. Turns out a piece was lost during the demo and when the workaround didn't work, they made a trip to the store to make sure it was perfect and wasn't going to leak. I would recommend Discount Plumbing and Rooter for their customer service!

Ana H.

02/04/2021 12:00:00 SA

Discount Plumbing helped me out today! I called around and they were the only ones who could make it same day.

The guys (Jose & another guy) were a bit later than I anticipated but Jose called prior to let me know they were on their way. They were able to quickly find the hole in my water line and fix.

They took photos and videos of the pipes under my house so I could see the issue before fixing, showed me the repair, and even other areas of pipe to demonstrate no other issue. Jose even came in to make sure there was no damage or significant water presence under the floor. Highly recommend!

Alex W.

7/16/2022

Quick to diagnose the issue, still working on a fix as there was an issue with the building that will need HOA access. So far they have been helpful and communicative.

K S.

6/15/2019

Cody and Victor are lifesavers! We were in urgent need of a Plumber because our sewer line was clogged. This was discovered when we heard a gurgling sound coming from the toilets. I found Discount Plumbing and Rooter on Yelp and they were very responsive and provided me with an instant quote!! After waiting for over 3 hours for a different company to show up I decided to contact Discount Plumbing to see if they were availible. THEY CAME WITHIN 30 MINUTES!!!! I wish I would've called sooner!!! Cody and Victor arrived and were extremely polite, knowledgeable, and had state of the art equipment! I HIGHLY reccomend this company!!

Harold P.

6/22/2022

I have a tenant who had a serious functioning problem with her toilet in her one bathroom house! I called another plumbing company, who I have used before, and upon their arrival I was immediately told I needed a new valve. (?) When the plumber looked in the tank he identified another problem and told me the entire interior would need to be rebuilt -- or I could replace the entire toilet which is what he strongly suggested I do. Upon learning this would be over a $1,000.00+++ I gasped. Told him it was not reasonable and thanked him. I then called Discount Plumbing and Omar and his son Bryan arrived and saved the day!!! Nice men, easy to understand and professional. They identified the same problem, inside the tank, and EASILY corrected it with one new gasket. (!) That was it--in total!! I'm impressed beyond words in this day and age. Discount has a new long-term customer!!!

Greg F.

6/15/2022

Hansel & Hector were so easy to work with and so kind. They showed up fast & took care of our business. The restroom was clean after they took care of the clog! Thank you for your help!

Larissa T.

02/10/2021 12:00:00 SA

Would definitely recommend for any plumbing issues! Despite calling during Covid, I was able to make a next-day appointment with convenient service window. Hansel and David were very thorough, professional and prepared! They wore masks while in our home, and offered multiple solutions to our plumbing issue. The problem was diagnosed and complete within an hour! Payment was quick and easy! I have stored their information and will certainly use again in the future!

Gabe T.

11/27/2022

Phenomenal experience withDiscount Plumbing Rooter. Brian and Omar arrived within 30 minutes of receiving a phone call and they were fast and productive, completing the job within 20 minutes. Highly recommended business.

Colin D.

7/29/2021

I discovered that my water heater was leaking early afternoon on a Thursday and within 3 hours Jose showed up and gave me a free estimate, and a new water heater was scheduled to be installed first thing in the morning the next day.

Ruben R.

4/27/2022

Johann is such a professional. He came on time and is very communicative. He does amazing work. I will definitely will be using him again for our future projects and will be referred to friends and family.

Elsa C.

01/05/2023 12:00:00 SA

I had Discount Plumbing come out a year ago to clear the main drain. Price was high, but I went with them because it needed to be handled quickly. It was cleared for about $1100+.
I called recently about an issue with two bathroom sinks. One clogged, another slow draining. After their technician arrived to see the issue I was quoted a starting price of $600. I gasped. (Obviously)
The technician's only reply was that it would be guaranteed.
I told him I may call him, or I MAY NOT.
I called another plumber, he would be available the next day.
He texted when he was on the way. I notified the tenant to expect him. In approx 1/2 Hour later, I received a call that the drains were snaked and running clear without any issues.
I said, great!. What do I owe you. He said $75 sent via Zelle.

When hiring this business people
can expect price gouging. This has been my experience and felt the need to share to keep unsuspecting people with plumbing issues from this sort of inflated expense.

Liz A.

4/20/2020

Victor was very helpful. We noticed our carpet was wet near the shower and had no idea of the source. He came in and figured out the issue with out having to remove the dry wall. He let us know what the problem was and what he was going to do and had a replacement part on hand to replace the old corroded cartridge. Victor was also very helpful with some of the other outstanding plumbing projects we had that were non-emergency in confirming that we can do it ourselves. They are honest and do not seem to want to rip you off. We will use them again for future plumbing issues.

Mary S.

07/08/2023 12:00:00 SA

They got me out of a hunch! I had booked another company the day before. They said they would come back finish the job & they didn't. So I needed the work done same day on a Saturday (not easy for plumbing on the weekend) but DISCOUNT PLUMBING ROOTER came through clutch!! Harrison was over within the hour and was able to fix the shower cartridge out for me for a reasonable price! Highly Recommend this company for any of your plumbing needs. They are highly reliable & very well priced.

Brendan B.

4/22/2020

Victor was awesome. He came within a couple hours of calling and we are very pleased with his services. Thank you!

Vincent W.

07/10/2021 12:00:00 SA

Kenneth did a fast and solid job of replacing my dead garbage disposal. Everything was done in a clean and smooth fashion. Thank you!

David M.

9/13/2019

I contacted Discount Plumbing for a kitchen and bathroom faucet replacement. Their tech Antonio came and gave me a reasonable quote and was awesome. I told him I would contact him when I received the faucets so he can do the job. When I called him he said he could come Wednesday at 4pm, or would call me if he couldn't make it and would be at my home for sure the next day Thursday at 4pm. He never showed up or called me, I had to call him and he didn't answer. I called the main number for the business and the person who answered said that the window was from 4-6pm which I was never told, I was told he would be at my house at 4pm as I specifically told him I needed to leave by 5:45pm. The person on the phone apologized and scheduled it for Friday with a window of 2-4pm and even offered a 10% discount for the inconvenience. Friday 4pm came and nothing, I called the office and the person that answered said Antonio would call me. Never did. This is beyond bad customer service and completely unreliable. A phone call would have done it to say hey something happened or we can't do your job. But nope, nothing. Will never contact this business again.

Fair Rating D.

6/24/2020

Jose came to check the leak in our bathroom and gave us an honest assessment to the problem. He was professional and courteous.

Joe N.

06/08/2021 12:00:00 SA

Discount Plumbing came to my house for a quote. After knowing another plumber gave me a lower estimate he became impressed and even pronounced some value to his competitors quote. Honest individuals enable business decisions.

Sis V.

12/14/2020

Job incomplete. Work was not done. Need to hire someone else. Not sure this company is for you.
-Bottom line job was not complete and still charged me. The other quote was not far from this one. If fixing the cartridge will do the work why not?

Megan B.

04/12/2020 12:00:00 SA

After posting the below review I heard directly from the company apologizing for the experience and offering a more sizable discount. Although I won't be taking them up on the offer (I've already had another company out and hired them to do the larger repair project) I appreciate the offer so have updated my review rating. The contact from them does not erase their original error but does show a concern for customer service and their reputation.

Original review:
I'm so disappointed by my experience with this company. I called midnight on a Friday, and though they did answer, they weren't available to talk scheduling until Saturday morning (not what I think of as 24/7, but not a big deal). On Saturday we scheduled for Sunday midday with a 2 hour window for arrival. I clearly explained our problem (blocked main line drain to street) and that we weren't able to run any water out of the house.

Sunday morning I called to confirm our appointment and let them know they could come earlier if they wanted to. They didn't show up early so I figured they were busy and waited. Half way through our scheduled appointment window I called to check in and was put on hold. The guy comes back on the line and says that the equipment they need to do the job is locked in storage and they won't be able to do the work until Monday.

I can't overstate how incompetent you have to be, with 2 days notice, not to realize you don't have the right equipment for a job. The word rooter is in your company name but you don't have the equipment to do a rooter job? With 2 days notice? AND you don't tell me until half way through my appointment time?? The guy on the phone offered me 10% off the work on Monday, but zero apologies. After seeing that level of inability, the last thing I would do is trust them with my plumbing, or wait another 24 hours just to have them discover they forgot to put gas in their truck or something and need to delay again.

I picked this company because they have a stellar rating on Yelp so maybe this was a one-time glitch, but it was a big one and I would not trust them if you REALLY need them to show up.

Neysa R.

11/22/2019

They did a great job when we had an emergency on a Sunday-flooded bathroom-couldn't shut off the water.Super Stressful.These guys took good care of us.

Trae T.

08/07/2020 12:00:00 SA

I want to thank my man Jose. He was on time and punctual to say least. When he arrived to my house, he then proceeded to examine and diagnose the problem I was having with my p-trap. He quickly but efficiently fixed my p-trap. After my p-trap was fixed, he now began to install my garbage disposal. Man when I tell you it was like I blinked and my garbage disposal was fully installed. Then he opt tested the whole kitchen sink draining system to check for leaks. I can truly say that I will be definitely contacting this company again and asking for Jose. Job well done bruh.

Paul R.

06/03/2022 12:00:00 SA

I had a good experience. My call was for a clogged drain. The dispatch answered my call with a happy attitude. The plumber arrived within an hour. What I appreciated most was the respectfullness and courtesy of the plumber, Harrison.

Gloria V.

12/31/2022

Omar provided great service in replacing our shower faucet. After discovering that the faucet could not be serviced due to the corrosion Omar was able to replace the entire valve in a very timely manner. Thank you.

Bill M.

10/30/2021

I needed to replace my 15 year old garbage disposal with a new unit I bought. I decided to give Discount Plumbing a call and see if they could install the replacement today (Saturday) and they said they could have a plumber at my place within the hour. They said they do not give sight unseen estimates over the phone, but when the plumber arrived he would give me an estimate at no cost and I could then decide if I wanted them to do the job. Although the price was a little higher than I had anticipated, it was not too far off from what I had expected to pay for short notice service on a Saturday so I told the plumber to go ahead. He did a very good job and I have no issue recommending him. His name is Marcos. Also, Discount Plumbing provides senior citizen, veteran, and military discounts and will combine all discounts a customer is eligible to receive.

Kayla G.

3/28/2023

Albert was great! He was friendly, quick and gave me great advice on how to prevent this problem from happening in the future.

Paul C.

7/28/2020

I called them over the weekend to replace my sewer flange. They told me they would arrive on Monday between 9 and 11. When the plumber arrived I was told that he had never replaced this before. He would have to send another plumber in his company to do this who had this expertise. He told me he would be back the same day. I never heard from them again so I had to call another plumber. Not very good customer service !!!!

Joshua L.

04/11/2022 12:00:00 SA

Kitchen sink clogged. Called early in the morning and someone showed up with in an hour. Friendly technician, very informative and gave me multiple options. Not sure if they are the cheapest but definitely worth the value. Was very thorough and made sure everything was working correctly. Fast service. Would recommend.

leah n.

6/14/2019

I'm so very, very thankful my close friend recommended Discount Plumbing to me. Cody and Victor were timely, thorough, forthcoming, professional and so much more. Their diagnostic equipment and explanations helped me understand the root (literally and figuratively) cause of the plumbing problems I was experiencing due to roots encroaching into the collateral sewer lines. As a home owner, I truly appreciate their attention to detail, insight and recommendations to prevent future problems. They are both Navy veterans and I truly appreciate their work ethic as well! Thanks again!

Jon D.

8/13/2022

My garbage disposal stopped working and Discount Plumbing came to save the day. They were quick and responsive and I literally didn't have to stress it at all. I'd highly recommend them and their technician Bryan did a fantastic job getting the disposal working again.

angie k.

11/30/2020

Thank you Jose! Technician was on time, friendly & fixed the problem quick! Explained everything clearly in detail, quoted a price, got parts & completed the job. Will definitely call them again when in need. Nice work :-)

Ayman T.

06/08/2023 12:00:00 SA

Hector was amazing! He was very kind. I will be using them in the future and would recommend him and this company to everyone.

Cynthia W.

05/06/2020 12:00:00 SA

I contacted Discount Plumbing & Rooter via Yelp and Cody, the owner, reached out to me to schedule an appointment for a free estimate. Victor came out to the condo and met my tenants to diagnose the problem and send me the estimate. Upon my approval of the estimate, Victor was able to coordinate the water shut off with my HOA property manager and completed the work promptly. My tenants reported that Victor was great, very informative and polite. Victor was also sympathetic as to the cost of the project, especially during the Covid-19 pandemic, and worked with me to settle on a reasonable price. Efficient and friendly service, I recommend the company for plumbing needs.

Tim O.

5/24/2022

Came in contact with Discount plumbing though an app called Thumbtack for contactors. Discount plumbing was the first to respond to the job for appointment and estimate. Arrived on schedule, reviewed the project and provided an outrageous estimate for a basic replacement of a kitchen sink faucet

Initial quote was $565. That went to $415 because of a coupon and a few minutes later when they spoke to a supervisor became $300.

Classic price gouging by Discount plumbing. The next day another contractor completed the job for $150. Up front, no negotiations, took less than an hour to do and completely satisfied with the work and professionalism of the the new contractor.

My advice and recommendation is to beware of this company and to be prepared for an outrageous estimate, that eventually comes down and their final estimate is still double their competitors. Price gouging at its finest.

Leslie P.

12/01/2021 12:00:00 SA

Fast reliable and friendly service! We had other plumbers who where not reliable or were very expensive because we have an older home. Thank you Jose Balderas for your assistance

John D.

1/21/2020

Came out and snaked a drain for us. They were super friendly, thorough, clean, and knowledgeable. Showed up right on time and solved our problem quickly. Thank you!

linda c.

05/02/2023 12:00:00 SA

Thank you and these guys are the best. Everyone was helpful and making sure our needs were being met. Tina answering the phone and finding a time slot for service was helpful and delightful to speak with. Albert found the problem and was thorough in explaining process and next steps. They got right to work and left making sure I was taken care of by contacting MaxxDry to make sure we could get water leakage drying right away. I completely trust this company.

Adam N.

04/05/2020 12:00:00 SA

Victor did an excellent job clearing a major blockage created by a shared drainage line. Arrived on time and finished the job within the projected window. Importantly, he also wore protected Covid-19 gear.

Angel J.

8/22/2020

Very friendly, detail-oriented, and thoughtful service! Jose really tried and helped us to dig out why our toilet got clogged! Recommend!

Kirk B.

03/09/2021 12:00:00 SA

They were great. Came out, the part wasn't at two supply stores so gave me part # to order via Amazon. No charge. Super cool.

Matt K.

10/06/2020 12:00:00 SA

Had a clogged shower drain and Jose was able to come out and help get it fixed quickly. He was very professional and explained what he was doing to fix my plumbing issues. I would absolutely recommend this company to anyone who needs plumbing work done.

Linda H.

6/30/2022

Harrison was on time and within an hour of requesting service, very respectful, worked cooperatively to unstop toilet in a high rise condo owned by a gentleman with Alzheimer's. He solved the problem quickly, using a camera to assist him to snake out the aging pipes. He cleaned up well and, even though he was there until after 7 pm, he maintained a great attitude. Could not be more pleased with their service.

Stephanie S.

1/18/2021

I want to update my previous review as after I posted, I did get a very nice call from Cody, the owner. He apologized for not getting back to me sooner and explained that they had been moving offices so things had been a bit hectic. He also agreed to reimburse what I'd paid for the service, which I appreciated.

He does seem very concerned with customer satisfaction, so for that I would give him 5 stars, but I would remove one star for the plumber's inability to fix what seemed to be a fairly simple repair. Thank you to Cody for making it right.

Terrence W.

3/13/2021

I had an unfortunate incident where my home warranty would not cover my plumbing issues because I did not have any clean-outs. I finally called Discount Plumbing and Rooter because of its 5-star rating. I called them on a Wednesday. To my surprise, they wanted to come out the next day, but I said Friday was best as I would be available. I had major issues: the primary toilet would clog, causing the adjacent tub to clog and backup, the secondary toilet leaked from the base, and the kitchen sink would clog and backup.

After Discount Plumbing & Rooter assessed the issues, it was determined that I had some new pipes intermingled with older pipes with some weird joints. In essence, the mix of the pipe layout was contributing to some issues I had.

Essentially, I had an entire house minus the already newer pipes along with two clean-outs installed. And yes, this was very expensive, but i felt it was necessary to prevent further issues.

Hansel Vidal's team was informative, courteous, and professional. A week later, after some concrete demolition, the job was complete. I hope to never have to use them again because I am hoping they resolved all the prior issues. But, if something were ever going to go wrong with my plumbing again that is uncovered by my home warranty, I will definitely call Discount Plumbing & Rooter again.

Elottia H.

02/06/2020 12:00:00 SA

Needed a shower repair and looked on Yelp and discovered Discount Plumbing. Called on Wednesday and had a service tech come out the next day to assess my problem. Victor came out in the morning and discovered the problem quickly. He gave me a fair and honest quote and started working right away. I had other questions regarding plumbing issues and he answered all my questions. He will be my go to guy with any future issues that may arise.

Katie D.

11/25/2020

Jose B. was great! Good deal. Professional. He did everything I wanted and more! Nice guy.

Dawn M.

08/07/2020 12:00:00 SA

I just had to leave a review for Discount Plumbing and specifically Jose! This was my first experience using them, but it will not be my last! Jose was professional, polite, dedicated and did an terrific job! If you need a plumber, call this company! You'll be incredibly impressed and they'll become your go to for all your plumbing needs...They're really awesome!

Carol W.

7/31/2023

Once again Discount Plumbing has come to my rescue. I called this morning and actually spoke to a person. She set me up for an afternoon appointment.

Albert and Gabriel came out and quickly fixed the problem. Gave me a great sense of relief to have this fixed.

I will definitely call Discount Plumbing first for any plumbing repairs.

EJ P.

11/21/2019

We had a backed up kitchen sink in our disposal wasn't working discount plumbing came out within one hour or call took care of install the new garbage disposal at a very reasonable price I would highly recommend discount plumbing Victor did a fantastic job thank you Victor

Eileen H.

2/18/2022

I texted them 3 times yesterday to 3 different numbers and got NO response

Justin M.

10/30/2022

We had a sewage drain clog that was about 15 feet down from the toilet on the 17th floor of our condominium. I called on a Monday, and Discount Plumbing Rooter offered to send someone that afternoon. Unfortunately, our HOA has very strict rules regarding certificate of insurance, COI, requirements. Discount Plumbing Rooter worked with me to obtain the necessary COI's and send them over later that afternoon.
On Tuesday, they arrived on time, giving me a 30 minute heads up courtesy call. They quickly diagnosed the issue, removed the toilet, and snaked the sewage drain. In a short amount of time, our bathroom was good as new. I highly recommend Discount Plumbing Rooter. Joseph & his team were punctual, courteous, professional and effective.

Geoff G.

8/25/2021

Our tenant's toilet and shower drain started to back up shortly after moving in so we reached out to Discount. They were at the house and the drain was cleared only 30 minutes after we called. Really fast response time, knowledgeable and skilled all for a reasonable price. Would definitely recommend.

Monica M.

12/06/2019 12:00:00 SA

Cody was amazing and a total life saver! My garbage disposal had not been working for over 2 months and I had not had the time to call someone to get it fixed. I looked on yelp and requested quotes from several businesses. I chose Discount Plumbing because they responded right away and provided a phone number for me to call to set up an appointment for a free consultation. I called the number and set up an appointment for later that day. They gave me a 2 hour window, then they gave me a courtesy call 30 min prior to know they were on their way.

Cody showed up and was super friendly and knowledgeable. He took a look at the garbage disposal, went to his truck to get a tool, came back and fixed it in less than a minute!! He refused to take any payment since according to him he didn't have to do much. He also checked a less urgent issue I had with my bathroom sink and gave me a fair quote, which I'll be fixing soon and will absolutely no doubt call these guys for it. Amazing, friendly and fast service. I am totally keeping their number for any future plumbing needs.

Monkey C.

11/01/2021 12:00:00 SA

Got two cartridges replaced and still no hot water. Invoice was paid. The technician was supposed to come back the next day and never did. Called again, the technician said, I don't remember performing the work.

Please help?

Aaron D.

12/30/2020

I don't do many reviews on Yelp but I had a plumbing emergency and called Discount Plumbing and Jose came out within the hour. I was worried that the corroded pipes in my wall would not be able to be fixed but Jose did a great job. He explained everything he was doing and was careful not to damage the backsplash more than he had too. I'd highly recommend Discount and Jose.

Lidia C.

10/23/2019

The kitchen sink in my condo was overflowing Discount plumbing was the first to answer they came within the hour and provided a very reasonable price and was able to do the work the same day. The tech was professional and they best part was they were able to take credit card! I highly recommend this company.

Esther H.

4/29/2022

Discount Plumbing replaced the bath fixtures and some pipes. Omar was excellent. It was necessary to buy a specific part, which he found. He fabricated a connection to the pipes which required a good bit of skill. We would call this company again if we need plumbing service and ask for Omar. He is one of the best plumbers we've ever used in our homes.

Frankie ..

03/11/2020 12:00:00 SA

Great service, amazing work and very professional.
I had a shower problem drain was backed up water was getting pushed from kitchen sink to shower had a really bad clog. Then I went on yelp found discount plumbing and they stood out just because compared to everyone else when getting estimates and advice they were and sounded genuine. I called to set up an appointment the same day unfortunately they called back within 20 minutes and rescheduled for the next day as soon as they opened and for the inconvenience of having to reschedule gave me 20% off whatever work would be done. Day of gave me a courtesy call and 30 min ETA and arrived on time. He didn't tell me a bunch of non sense, told me the issue and what he could do to fix it and at a very fair price even before the 20% off received. Victor was the man who helped and he went above and beyond to make sure he would get the problem fixed. He got it working and fixed at an amazing time was fast and straight to the job. I am thankful and appreciate everyone at discount plumbing.I highly recommend Discount Plumbing to anyone and everyone !

Michelle Y.

7/22/2023

I am so thankful from the nice dispatcher Monique reassuring me that someone would come out today on a Saturday. I was very worried that I would have to wait till Monday.
A young man by the name of Harrison was very professional and solved my problem in a reasonable manner.
I highly recommend this company and wouldn't hesitate to use them again.

Thank you for putting a smile on my face.
Happy Saturday
Michelle

David B.

6/30/2019

Cody and his colleague showed up on a Sunday to take care of a water leak in my bathroom. They were quick. Professional. Honest. Knowledgeable.

I highly recommend them for any plumbing needs. I will keep using them in the future and hands down one of the best experiences I've had with a contractor.

Deonta W.

6/21/2022

Omar and Brian came to my home on short notice and fixed my garbage disposal in no time. Two of the most professional and polite people I've ever had the pleasure of working with. If i ever need anything again not only would i only reach out to discount plumbing rooter but i will specifically be asking for Omar and Brian. My dog loves them both and was actually sad when they left .

Connor G.

06/02/2019 12:00:00 SA

Where do I even begin.... I woke up to a horrid smell coming from my bathroom and realized that there was a big problem. There was sewage water pouring from the bottom of my toilet connection and I didn't know what to do. I called Discount Plumbing and A tech came out to assess the problem. He gave me a great price and performed a jetter! This fixed the problem! On top of that, he ran a free full house inspection and ran a camera through my sewer line as well. I could not have asked for a better service!
Thank you Discount Plumbing

Rudy A.

3/13/2020

Victor and Connor came in and conquered my toilet clog. Easy no hassle, would recommend.

Lin S.

11/05/2021 12:00:00 SA

I called Discount Plumbing for a visit as the faucets were leaking and the water pressure was too high. Jose came in two hours, after investigated the problem areas in our two bathroom, he gave a very clear explanation on what the problems were and how to fix them. He fixed the problems in the same afternoon, he was quick, very professional and communicate very well. Job accomplished with quality and speed. I would certainly recommend it.

Dave C.

9/13/2020

I used Discount Plumbing last year. Cody (aka Discount Plumbing) took care of a clogged shower drain within 15 minutes but it required getting on my roof (very easy) and snaking the clog through the bathroom vent pipe. He charged me $325 but reduced it to $305 if I wrote him a positive Yelp review.

The same problem occurred this week (10 months later) and instead I contacted George Baird Drain Services. Two guys came out and did exactly what Cody did within 15 minutes and they charged me only $60.

Need I say more? Cody is competent. He's also ripping off his customers by offering a free consult then charging an exorbitant price because - let's face it - I needed the problem fixed and he was there in from of me ready to do just that. And he's buying his positive reviews by offering a discount in exchange.

I have an older home and I expect I'll periodically need my drains cleared. Moving forward I will use George Baird Drain Services - not Cody.

Ali S.

12/22/2019

Absolutely wonderful! Cody and Victor got to my place within half an hour and were so nice, fast, and helpful. My kitchen sink was completely clogged and not draining at all, and now it works perfectly. Very reasonable pricing as well, especially for a last minute fix on a Sunday before the holidays. I'd definitely call them again. Thanks guys!

Steve L.

8/19/2022

They were nice enough. I knew I was getting jerked around when they send two people for quote. All I was getting done was 2 slow tubs and one sink. Nothing major. The only thing major was the quote, $700!! That's for a job that takes 1-2 hours tops. I'm also on a raised foundation making the job easier because there's no roots for sure. I did get my drains fixed for $141 from another company. That came out that day. These rip off companies know that most people will just pay the exaggerated price because they are in a hurry. Just take you time, call around. A better place is just a phone call away.

Patrick L.

09/05/2020 12:00:00 SA

Quick and great service! The guys came out and unclogged my bathroom sink and I haven't had issues since.

Juliana H.

6/30/2021

Excellent diagnosis of issue - and referral to City to fix leak at meter. (The city worker came within an hour and repaired at no charge.) Replaced two hose bibs that now work without giving a shower. Thank you Joseph Magdaleno. You are a pro!

Pablo S.

2/20/2022

Our story begins with.... So I bought a flip....

SMH.

Request Marco. 5 Stars. Caring , goes above and beyond and well to the dismay to the single women in my family.. No Plumbers Crack. But let's start the story...

The birds were chirping... the breeze was almost tropical...

I had high expectations for my first day in our flipped house.... The first day did not disappoint.

I was grabbing Starbucks for the mother in law and I received a text... My mom can't shut off the water in the shower. That seemed odd... got home and that's where the flippers left me a present.

The shower temperature handle was installed incorrectly. To say the very least.... The handle AND the faucet kept
on spinning like that famous scene from The Exorcist. Round and Round it went... The look of well that's what you get when you buy a flip. On my mother in laws face. ( debating on writing a review on the Flipper. But I don't need that kind of negativity.)

Full disclosure. The flipper bought me a warranty that includes fixing things like this. ( perhaps he knew and it's cheaper to buy that than hiring quality workers?) But it was Sunday and they weren't going to come out til Monday.

Having to go to your main shut off valve just to wash hands gets old after the third time so.... Off to the internet I went.

I knew just like the flipped house and the San Diego housing market, I knew I was about to come out of pocket.... Again.

But to my surprise.... It was fair and the peace of mind Marco provided.... I would've paid more.

Marco was professional, and likeable, But the most important thing. he knew what he was doing.

30 minutes later (after getting the part) the flipped house was starting to feel like our home... now with a fully functional exorcistless faucet and shower handle thingy.

Then from the kitchen.... My mother in law says... I think you have a gas leak.

Thanks Marco. You made my day, my wives day and my 6 month old day....

Dude's legit.

Forgive the typos... poor grammar and run on sentences... I bought a flip.

Gaijin I.

7/28/2022

GOOD PLUMBING, HORRIBLE CUSTOMER SERVICE

Wanting to keep it local, I contacted Discount Plumbing. I got a human on the phone, they sent the plumber for an estimate within hours, saying they could begin the work on my approval. They weren't cheap, but probably average for the market, and finished the job satisfactorily (although they won't replace drywall they tear down to get at the leak).

The company has some skeevy upselling practices, but unfortunately I've gotten used to those in today's world. However, they added a new and bizarre twist. When the job finished, a second plumber turned up, demanding to know where our hot water heater is. Odd, since they had fixed a bathroom leak. The guy explained that he needed to put an in case of emergency sticker on the tank (spoiler alert: in case of emergency, call them). When I said no thanks, he said I needed to do it so he could get bonus points with his company. I told him that's an unethical way to do business, I had no interest in him earning a bonus for this, and the answer is still no. He asked what harm it would do to let him put on a sticker and take a photo to collect the points. I started to explain the customer is always right, which he mocked and interrupted. A shouting match ensued while his supervisor, the original plumber, looked on dumbly. I said I was going to report this to the company, and with a knowing smile he said go ahead.

The receptionist was sympathetic, told me that the staff behavior was rude and unacceptable. She said she would report this to higher-ups immediately, and I could expect a call within minutes to make things right. That was 24 hours ago.

It seems their goal is to choke off any repeat business with rude customer disservice. Do yourself a favor, don't get started with these people in the first place.

Beverly W.

05/11/2021 12:00:00 SA

Hansel and Luis came to my house wearing masks showing proper safety protocols and helped me with measurements for my kitchen sink, running to Home Depot and getting new stainless steel sink and faucet., running rooter through two other sinks that were clogged and replacing main copper piping in garage. They were quick, responsible, respectful and were good with my dogs.

Garry P.

05/10/2021 12:00:00 SA

Hansel and Connor were very professional and came out to fix my plumbing issue. I would recommend them anyday. I am very satisfied with the expert fix of my plumbing needs. GREAT work!!!

Jose P.

05/08/2021 12:00:00 SA

Great service, would definitely recommend to others. We called discount plumbing & rooter for a leak that we had in our main water line and they managed to get somebody out that same day a couple hours later.

Jose arrived and he was very friendly and asked us about the leak we called about. He told us that he recommends calling the city before he went ahead and did anything as the leak was in the service box for the main water line. The city would be able to pump the water out and determine if the issue was coming from our side or from them. So we called the water department they sent somebody out and they determined it was an issue coming from them.

Jose managed to save us time and money and from his quick visit, he was able to identify the root cause of the problem and get a good idea on how we could proceed to fix it. Will definitely recommend if someone ever asks us on who to call for any plumbing issues.

Thanks!

Kathy M.

9/27/2021

Kenny and Jomar were the best!! Reliable and helped me with my refrigerator AND no charge for the service call because it was an easy fix.
Ran tests and went to my garage to shut off the water and whalahhh!!
I would call them again.

Joe L.

7/21/2020

Great service and communication and can't beat the price. I appreciate your business

Fixed spigot, contacted water company took care of repair timely manor

Doug O.

6/20/2020

Discount Plumbing and Rooter was amazing! Cody responded to my Yelp inquiry immediately and scheduled a time for a free estimate. He and Jose were early, extremely professional, and walked thru each part of our home inspection report with their iPad to load what fixes were needed and how much it would be. They walked me through and explained what fixed pertained to what and were the only vendors that were able to send over a quote in real time, as I was standing in front of them - amazing! The quote itself is also extremely thorough, listing exactly what the fix consisted and price of each fix. Highly recommend Cody and Discount Plumbing and Rooter!

Jenn H.

10/02/2020 12:00:00 SA

I don't get to post reviews often, but Jose really stepped up today and helped our family out! Like many of my fellow North-Parkers we live in a small 1 bathroom house, so when there is a plumbing issue there is NO waiting! Jose was out within hours and got our family and toilet flwoing again! I found his price to be fair and consistent with outher estimates! Thanks Jose!

Megan G.

7/30/2021

Jose with discount plumbing was great! He provided a very through inspection of our sink and was able to figure out our problem very quickly. Would definitely recommend.

Helena G.

2/20/2022

After calling multiple plumbers who were all busy and trying to schedule me later in the week, Marcos was able to come to my condo in laws than an hour!
He was professional and fast. I highly recommend this company for your emergency plumbing needs.

Michelle T.

2/25/2020

They are very nice and fast workers!and is affordable!! I will call them again if I needed to fix some plumbing problem and recommends them to others!!

Martha A.

01/03/2021 12:00:00 SA

Thankful to have found this company. Jose came out to my parents home and fixed a clogged shower drain. He was knowledgeable and courteous and the problem was fixed in a timely manner.

Jessica L.

07/05/2023 12:00:00 SA

I recommend to use this plumbing service. I had a clogged sink in the kitchen and they response were quickly and shared any recommendations for a longer fix on this old condo.

Sam B.

12/19/2020

When our sink was making a gurgling noise on a Saturday night Jose from Discount Plumbing was here on Sunday morning to take a look. Jose was friendly, extremely informative and helped fix our clogged and leaking line. He also gave us good advice on the state of our old pipes and how to care for them in the future.

Louis A.

6/30/2019

Victor and Cody showed up on a Sunday after I called
They did a great job of clearing the line
( had a sewage backup)
They were honest professional and very affordable
I'd use them again and highly recommend them

Sus M.

01/05/2021 12:00:00 SA

I don't really like writing reviews but had to warn people about this company. Had a clocked sink charged $325.00 to snake it and it didn't work wanted over double that to fix. They also charged an additional $50 for custom cleanout/ Yes you can get an appointment the same day and now you know why. Save your money!

Letticia R.

6/25/2021

This company is a joke. They are not close to professional. They are so unprofessional,the owner cody is so rude. He told me you want to do it I have no time to waist. What a jerk .They try to rip me off with $10,000. I call another company and they only charge me $2,800 for the same job. I just wonder how many people they been Ripping off. Don't get full by this clown.

R S.

3/24/2022

I called Discount Plumbing because the plumber who was scheduled to install 2 toilets cancelled 6 mins before he was to arrive!! Discount plumbing scheduled Jose to come asap. 40 mins after the initial call, Jose was at my place!!! Outstanding customer service!

Michelle L.

12/07/2020 12:00:00 SA

We woke up this morning to a river of gunk both inside and outside of the house. Discount plumbing was able to fit us in to a very full schedule even coming after hours to make sure the house was functional. I should note we have a one bathroom and being without a bathroom was not an option. Jose saved the day by coming over and offering a superb fix. He cleared a very difficult block. Everything was done covid -safe. Mask, iPad, gloves et. Highly professional and personable. We would recommend this family-owned San Diego business any time. Thank you Jose! Saved our day!

Sara B.

7/26/2021

Jose did an amazing job! Fast and friendly service. Had a different plumber out the day before that told me a bunch of nonsense about the problem. Jose came in and fixed my sink in under 30 minutes. He was honest and knowledgeable. Would highly recommend! Thank you Jose!

Mayra M.

08/12/2020 12:00:00 SA

Needed replace my outside house bib and Cody did it in 20 minutes! Fastest service ever and he was very professional! Definitely would recommend!

Amber F.

1/25/2022

Super nice guys came out and replaced my water heater for me. Definitely recommend this family owned business.

Easton B.

12/11/2022 12:00:00 SA

Excellent and fast service in an emergency pipe leak. Omar and Bryan were great. We were relieved that the price of the repair was so reasonable on a Sunday. Will definitely have them back out in the future.

Chad G.

12/21/2020

Jose was awesome! Great service and fast turnaround. I'd highly recommend their services. It also came with a 30 day warranty so no concerns at all!

Roxanne C.

08/07/2020 12:00:00 SA

We called them on Thursday afternoon and they were able to come out Friday morning. Jose was very professional and the work was great quality. We are very happy and will use them again in the future.

Rebecca T.

6/14/2019

Cody came out to our home to connect gas to our new fire pit. I did a LOT of research and had quotes that were double what discount plumbing cost. They were fast, knowledgeable and accurate. We will continue using Cody for all of our plumbing needs! It's hard to find a reliable company and one who can be trusted. They just made my life a whole lot easier!

Andrew M.

05/05/2021 12:00:00 SA

They came on time and helped me replace a shower fixture. I didn't have the right part and the work couldn't be completed so they didn't charge me for their time. Really awesome

Edie G.

05/01/2023 12:00:00 SA

I had a project that needed some attention. These guys came out quickly and talked us through the different options. Very satisfied with their professionalism and promptness.

Mark R.

7/17/2020

These guys are the best. I needed a gas pipe moved for a new stove. They showed up on time and provided a free quote (not many plumbing companies do that). They provided the best price and completed the work quickly and cleaned up when done. They wore facemasks and gloves the whole time.
I called them back about 10 days later to connect my fridge to a water line. Again, Cody was amazing. He was in and out quickly. Did a great job for a great price and did it very professionally. And yes, he wore a mask and gloves the whole time.
They are now my go to plumber!!!

Lisa D.

6/27/2021

LB Rodriguez came out to our house to fix an exterior yard faucet that had an old copper line with a leak. He was professional, fast, (and good looking). Would recommend Discount Plumbing any time!

Jace W.

12/28/2020

Jose offered a free consultation and told me exactly what I needed to get done and gave me a price estimate. Simple and hassle free. Highly recommend

Sarai G.

3/17/2021

I contacted Discount Plumbing for problems with my kitchen sink. Kenny and Luis showed up and they are the best! They are very professional, explaining to me what needed to be done every step of the way. They have wonderful customer service skills, always keeping me at ease that the problem would be fixed. I would highly recommend them, they are a great team! They got my sink working and gave me tips on how to maintain a clog-free sink and I am so happy!! Thank you Discount Plumbing for having such a great team working with you. I will definitely do business with you again. Kenny and Luis, thank you! You guys are very much appreciated.

Carlo A.

3/19/2020

We are very impressed with Discount Plumbing & Rooter! They were able to come in, assess what was wrong with our kitchen sink, and fix it up within the hour. Victor was very professional and proper with his work and interactions. We would not hesitate using and recommending Discount Plumbing & Rooter!

Tim N.

01/10/2020 12:00:00 SA

Cody and his team were fantastic to work with. He answered my questions quickly, was able to schedule a visit the next day, and did a very professional job fixing my toilet that wouldn't stop running, replacing a shutoff valve, and replacing a sink drain. He quickly and professionally resolved any issues that came up, and I'm very happy with his work.

Justin S.

12/04/2022 12:00:00 SA

He came on a Sunday, early! Sorry I don't recall his name but big props to him! We had a funky smell coming from our bathroom, smelled like sulfur. Needless to say, it was bad. In a short time, he identified where the problem was coming from after some diagnosis of the premises both inside and outside...I was a bit skeptical when he pointed out the source of the issue but I was pleasantly surprised. PROBLEM SOLVED. HIGHLY RECOMMEND. He was professional, friendly, on time and solved the issue!!!

Mike B.

8/25/2023

Joesph was great. I've tried many alternatives and he was honest, professional, competent, and knowledgeable. I will continue to call on them for all my plumbing needs. If your reading this you found the right plumber!

Fernando L.

11/28/2021

I call these people because my tub was not draining$569 later the tub still not draining and I think they broke a pipe , ever since they ripped me off my house smells like sewage., I decided to move since I am renting.

Joy H.

02/10/2023 12:00:00 SA

Albert was very knowledgeable and explained everything to someone who knows nothing about plumbing. The prices are very reasonable. I appreciate that Albert got to the root of issue. I needed a last minute diagnostic and opinion on the repairs after water damage. Tina was prompt to set up an appointment. This company is highly recommended.

Gabe O.

6/17/2020

Cody and Jose came out quick. Very professional, quick and reasonable! And COVID-19 compliant

Meredith M.

2/22/2023

Discount plumbing rooter came out to my house on time and addressed the issue promptly to full remediation.
Hector was great and a total professional. I strongly recommend.

Sandy F.

1/25/2023

We were so grateful to find Discount Plumbing Rooter the service they provided was top notch, customer service as well as fast reliable service on time! Our kitchen sink drain was backing up and we tried our own home repairs to no avail. We found this company and from the moment we called them, Tina, answered their line with a cheerful, fast response to get us service within a 2 hrs. Joseph, was courteous, knowledgeable and worked the problem out in a professional fast manner. He answered all our questions and gave us our quote with no pressures. Discount Plumbing will be our plumbers from now on with no hesitations. They also gave us $50 off our service. Thank you, Joseph and Discount Plumbing for your prompt and fantastic service!

Anthony D.

3/29/2022

Joseph was great. Very quick and efficient. He let me know the process he would be doing to replace my sink. Very knowledgable and personable. would highly recommend.

Manny T.

3/20/2021

I had an appointment set up for last week. I had even set it up a couple of days in advance due to my hectic schedule. They never showed for the appointment and never called me. Epic fail and lost my business.

Brandon T.

6/15/2021

Absolutely fantastic service from LB Rodriguez! He was pleasant and solved our issue in a very timely manner. He was able to explain exactly what our issue was and how it was to be solved. He was professional and prompt. He was also very respectful of our home. I would definitely recommend his services for your plumbing issues. If anything ever comes up again, he will be the guy we call.

Joy G.

3/30/2022

appreciated free estimate and ease of making an appointment; extensive job but they made sure to keep me updated in every step of the process, giving me my options and willing to answer any questions and explsin exactly what needed to be done; neat and clean work. thanks!

Kim B.

11/18/2022

This place has high review ratings because they MASSIVELY over price their services and then offer to take $500 off if you leave a good review on yelp. Got quoted $2000 for a drain hook up that I got done for $200

Grifin B.

02/09/2022 12:00:00 SA

We had Jose recruited for water leak repair. We had some insurance issues on our part that pushed off our repairs for awhile. Unfortunately, our insurance pulled out and we could not go through with repairs at the moment. Although we were charged ahead of time for the work, Discount plumbing and Jose understood our situation and offered a refund for the services. We definitely appreciate the good customer service. Thanks.

Todd C.

9/20/2021

My wife called Discount Plumbing due to a very minor leak in our garage.

Discount found nothing, then proceeded to schedule the most bogus insurance scamming leak detection (found nothing, our handy man finally did), water restoration, and drywall services. All attempting to bill our insurance over $8000 for completely unnecessary work.

Steer clear of this mess!

Destiny A.

03/01/2022 12:00:00 SA

Chris arrived fast and fixed the toilet clog almost just as fast. Very quick,and respectful! Great pricing as well. Even the person who answered the phone was sweet and helpful! Thanks again!

Lori N.

7/17/2020

Hansel came by to fix both of our sinks that were hellaaaa clogged for days! He was so friendly, good conversation, easy going, and got the job done FAST!! TY Hansel!!!

Charlotte J.

11/29/2019

I used Discount Plumbing for the first time for a leak in the main water valve. Victor showed up on time and was professional and very friendly. The next time I have a plumbing issue, they'll be my first call.

James L.

10/25/2020

I had initially needed to fix my bathroom sink but ended up with fixing the emergency shut off valve. Jose did a fantastic job fast and quick. I appreciate the hard work and looking forward to using them in the future.

Katherine K.

12/09/2022 12:00:00 SA

Harrison was very friendly and did a great job replacing my kitchen faucet! Everything looks great and works perfectly. However, he did switch the direction of the hot and cold water without letting me know. It isn't a big deal, but it took a while to get used to since I kept forgetting.

The price was not bad at all to get it replaced and it barely took any time at all. They had a nice coupon on Yelp for the month, which helped out too! I'm really happy with my service and would definitely hire them again. However, since they do charge by job, I understand other reviews saying how the cost adds up for smaller jobs. I didn't have that issue this time around, but that is definitely something to keep in mind for future job consideration.

Abby N.

11/17/2020

Jose came by today to take a look at a leaky sink. He was really nice, professional, and wore a mask the whole time. With COVID we've been really nervous about having people inside but Jose was very clean and conscientious the entire time.

We ran into some confusion with the estimate where I wasn't going to be able to cover the cost for a full diagnostic, so Jose took an educated guess of where the leak was coming from without tearing apart the whole sink - and he solved it right away! SUPER great service, and really loved working with them. We have their card and will definitely be hitting them up for any work in the future. Thanks Jose and team!

Brittany B.

02/12/2021 12:00:00 SA

Very helpful, thanks Jose for your quick work. Having a grooming salon we require our water to be on properly at all times. He made it out to us on a Friday afternoon keeping us open for out busy weekend. Thanks again Jose!

D A.

9/20/2020

Great job by this plumber, called and got an appt same day, rep was excellent, upfront estimate, took care of the job, cleaned up afterwards. Veteran and family owned, they will treat you right. Thanks!

Lisa C.

3/31/2023

Had a water heater issue and from the initial phone call to the service team I was thoroughly impressed. The girl on the phone was so sweet and did what she could to get me a time spot the next day even though their schedule was booked up. The team came out actually earlier than promised! They were professional, friendly, and fixed my issue quickly. If I can't fix the next issue myself I will definitely be giving them a call.

Ronnie B.

1/18/2023

Great customer service, asked to change out a perfectly good water heater to a hybrid water heater due to SDGE crazy price increases, was quoted $7500 for a replacement... with out permits,you have to be joking with that quote. Home Depot quoted me $4200 for the same job with permits and everything. Asked how much labor was to replace water heater if I bought the part from Home Depot was told $2000. I will gladly install that water heater myself. Thanks for your time. Again the customer service was great just crazy high prices

Chris H.

10/29/2021

$657 for two $15 angle stops. Service was prompt and professional, but I will be hiring another company for the next job.

Nickeyala R.

7/31/2021

Today is Saturday July 31st I had a leak in my garbage disposal. My Landlord called discount plumbing, and we had someone out within 5 minutes Jose was extremely professional. And friendly. I give this company 5 stars. I highly recommend this plumbing service

Kevin E.

9/29/2020

I woke up to a yard filled with water backed up from my mail sewer line. I called and the dispatcher was able to get someone out within 30 minutes. Hansel and Victor showed up and fixed the issue within 20 minutes of arriving. Hansel explained everything to me and gave me a quote for what needs to be replaced. Hansel is super knowledgeable and the best part is he wasn't pushy about getting the work that needs to be done. He told me to do my research and call back if I wanted Discount to do the job. I appreciated that part the most. I can't count how many times I have had others try to sell me right
There on the spot. I will definitely recommend Hansel and use him in the future if needed.

Roger P.

8/15/2023

We had a confusing issue with our upstairs bathroom sink's hot water: it barely flowed more than a drizzle when turned on to the max, as its direct supply pipe was kinked from original installer's insufficient length of pipe. Discount Plumbing came by (the same day I called, as it turned out!) and Harrison promptly examined and confirmed the problem. By his careful manipulation and readjustment, he was able to fix it in a very short while. Not only that...he further checked our home's water pressure and also the water heater while he was there. I cannot say enough positive about how thorough and reassuring Discount Plumbing's service call was for our peace of mind and for now properly working plumbing. And the knowledgeable, personable and polite personnel are a great reflection on this company's MO.
Roger P

Kalena T.

3/23/2020

The pipes from under my kitchen sink slipped from the support drains from above. I called to get a quote.Karina was receptive and said she would send Victor out in 2 hours. Victor arrived on time, was super personable, and most importantly fixed the draining pipes. I'd for sure use them again.

Greg W.

06/08/2023 12:00:00 SA

Hector came out pretty quick for an onsite estimate and was able to start working right away. Fixed in under an hour.

crystal j.

02/07/2022 12:00:00 SA

I cannot say enough Good things about this company. A pipe broke to my toilet at 4:30 in the morning and my house was flooding by the second. Jose talked me through problem-solving before he could get here and he arrived A few hours later. He fixed the issue quickly and the price was very fair. Bonus points for this being a family owned business and the employees are mostly veterans, As I am a veteran as well. The work is guaranteed and it is comforting to know that I have a plumber close by that I can count on now. I've discovered that is something you need when you own an old home

Bill S.

4/21/2021

I called and set up appointment for the following week. Had appointment 8am to 10 am and they never showed up or called me. I call them and they didnt say anything but wanted to come out between 1pm and 3 pm. I said no.

Heather G.

4/20/2021

Oh my gosh! Great service, and great company/business to work with. I have no complaints whatsoever. Kenny was exceptional. He was courteous, timely, and thorough. I would have these guys back out in a second if I needed more help.

Bonita D.

8/30/2021

Jose was awesome--sorry for the ugly hair ball. Came right on time, finished quickly. Love to support our local vets.

Joel B.

2/23/2020

Cody and Victor did a great quick job! Fixed leaks and replaced a garbage disposal. Came within an hour and saved the day.

David D.

3/20/2023

We had a leak in the laundry room on a Sunday morning. I called Discount Plumbing and within the hour Hector and Jamie showed up ready to fix our issue. They were both professional, very knowledgeable about what needed to be done and completed the work quickly. I will definitely use Discount Plumbing for my future plumbing needs.

Bruce J.

1/24/2020

The pros came out and told me that I needed a different type of plumbing construction than the work they usually do. Cory gave me honest, no-nonsense advice and did not charge a service fee! I was shocked by such professionalism. Thanks. I appreciate it very much.

Maria M.

2/17/2020

I called to request a quote for a plumbing project. Of course I called a couple of plumbers because I wanted to see which one would be the best and compare prices. It came time for their appointment and I saw them park their vehicle across the street. I was finishing talking to a plumbing company and a restoration company as well. Then I waited and when I went to look outside the vehicle is gone. I didn't even bother to call them again.
I had initially rated this company lower. But the owner contacted me and explained that there had been a miscommunication. I appreciate him calling me to clear this up and do his best to make up or us. In costumer service this is essential. There are other companies that do wrong and do not bother to contact the customer and make things right. I really appreciate that. Maybe we can do business in the future.

Sylvia M.

03/08/2020 12:00:00 SA

Cody and Victor are a great team and are very professional and competent. They unclogged my horribly backed up kitchen sink and did some drain repiping in the kitchen and bathroom in less than two hours. They showed up in the scheduled time frame and were professional all the way. I highly recommend this local plumbing company.

Dorota Z.

2/21/2023

The service was amazing! Harrison was great! We called at 5pm and the next morning they were here at 8:30am. The price was comparable to other companies and since their service, skills, and customer service was top notch we went with this company. Highly recommend!

Jihyun L.

9/28/2020

We got our services from Hansel and David. They called and texted us prior to their visit, which was helpful. They were polite and gave us free estimate of all the things that we need. They finished their job in timely manner and were able to fix all the issues. Thank you!

Lonnie T.

08/09/2022 12:00:00 SA

Great service. Great team . Hard working. No BS Just here is your problem here is how we can help and how much it cost . No hidden fees . No later add in's . Just great service. I would use their service again.

April K.

7/22/2020

I called this company to have them come out and inspect my plumbing . They set an appointment from 10am-12pm. The worker Jose called and said He will be there at 12. I Called Jose again to see his ETA since it's 15 min past 12 . He said he's backed up from a job and if we're in such a rush we can call someone else . Jose is very unprofessional and rude . After this incident , Victor the customer service manager reached out and expressed his concern about the experience. He was very professional and apologetic about the unpleasant experience. Victor promise to provide a better service next time and gave me a discount for the next service I need.

Kelly R.

4/15/2021

Hansel V from Discount Plumbing was so helpful!! He called before arriving to give a heads up and I appreciated that he wore a mask the whole time. I showed him my issue and he immediately offered an affordable solution, helped to know what to purchase, and offered to come back as soon as I picked out what I wanted to purchase. It was great service and super responsive (they offered to come out same day but I opted for the next day b/c of my schedule). Will definitely be calling them again!!!

Crystal Z.

8/15/2022

Joseph is great! He arrived on time, and efficiently helped us solve the pipe issue. Thanks a lot!

Chris C.

11/28/2022

Called for fixing toilet leak that I had previously tried fixing myself - I noticed it continued to leak after a week or so of fixing it myself, and felt that i should have a plumber take a quick look to make sure I didn't miss anything. Hector came by for a quote, and informed me the problem could be done right there.
He was very friendly, efficient, and the services were affordable and competitive to local plumbers. I am glad I was able to get fix quickly and affordably!

Victoria R.

1/25/2022

I am very disappointed in the services rendered for my plumbing needs. It took 3 visits until the problem was even diagnosed. Jose first came out and stated he needed the wall open to make a determination. Once the wall had been opened, he had been diagnosed with Covid so he sent a plumber in his place who was unable to make a diagnosis of the leak (Joseph). Jose returned for the job a week later and made the assessment but failed to complete the repair. They still charged me $500 just to complete the leak detection and not complete the repair work, despite me asking them to reserve the date for repair for me. Instead they told me they accepted a $120K job and that is their new priority and focus. I have since identified a new plumbing company who was able to fix the issue in 1 day for a total of $525. Please make this make sense. I called the owner, who refused to give me more than 50% discount despite me saying that if he didn't do the right thing by issuing a full refund I would dispute the charge and write a very honest review. DO NOT trust this company with your plumbing needs. They only care about the highest paying job and are not fair in their pricing or professional in the customer service they deliver to their clients. Very disappointed, plumbing repairs is already stressful enough.

Special K.

7/21/2020

Hansel was awesome. He was out before the scheduled time and fixed my mom's running toilet in a hurry! He even made a recommendation for some pest control as he pointed out some brown recluse spiders in her entryway. Great, fast reasonably priced service.

Joseph M.

10/21/2020

Jose from Discount plumbing stopped by today to help with a faucet that was way under pressure, I had went out and bought a new facet thinking that would fix the problem, just needed Jose to install it for me, rather then just installing and going on his way he instead tried to help me out by simply switching out a little filter which solved the problem and saved me tons of money now I can go return that faucet. Completely happy with his professionalism and honesty. Will only go with discount plumbing from now on!

Imani D.

6/28/2021

My faucet stopped working a little while ago and it was fixed in a timely and reliable manner by Kenny. He showed up on time and got to work right away. Would definitely recommend this company to fix any plumbing issues you may have.

Enid R.

3/23/2022

José from Diaccount Plumbers came out immediately despite fact that the call was not urgent. He was kind and patient with me as I tried to explain our problem. He diagnosed the defect within 15 min. and explained the procedure to repair in vocabulary I could understand. the house is a 1912 With ancient plumbing. He was finished in an hour leaving with 1 month guarantee. I was overjoyed . My recommendations are without reservation.
This is the second time he has helped us. We are delighted that he represents a family owned business and that he is a veteran.
We will not hesitate to call him in the future when when we need a plumber.

A Z.

02/08/2023 12:00:00 SA

My husband and I had a plumbing emergency with our kitchen sink. I called Discount Plumbing Rooter and the very kind lady on the other end said they were completely booked, but offered to call me right away if someone canceled and they were able to squeeze us in. Sure enough, shortly after she called me and said they were able to send someone to be at our house within 30 min! Their technician was friendly and took care of the issue quickly. We were so grateful for their prompt response time and amazing customer service. I will definitely be recommending this company to everyone I know!

Sheri K.

04/02/2020 12:00:00 SA

They were out here in less than one hour and were very experienced and professional. Job took about 25 mins. Reasonably priced too. I will def recommend and use in the future if needed (hopefully not though!)

Lex P.

07/11/2023 12:00:00 SA

Joseph and Josh took good care of an issue for my mom; we got a broken sink and toilet fixed for ~$300. They were quick (same day!) and professional - I'll call again in the future!

Erica O.

10/01/2020 12:00:00 SA

Jose was a life saver. Best Buy completely dropped the ball on a deliver and installation. I called Discount Plumbing San Diego in need of immediate help and they came without hesitation. Jose was completely devoted to helping me and was wonderful. We've had precious plumbers for other issues in the past but none anywhere as knowledgeable as Jose. He is my go to guy from now on. He found the source to an issue that at least 4 other plumbers from 4 different companies couldn't detect. I would completely recommend Discount Plumbing San Diego to anyone looking for experience, industry knowledge and true customer service. Thank you again Jose

Jeff H.

12/10/2020 12:00:00 SA

I recently purchased a new washer dryer stackable unit for my condo. The delivery people were supposed to uninstall the old unit and install the new unit. The delivery people were unable to remove the hoses from the angle stops and recommended I contact a plumber to complete the job. I called Discount Plumbing & Rooter and they were able to get someone over (Jose) the very next day. Jose was able to quickly get the hoses removed from the angle stops. Most importantly, he tested the angle stops to ensure they were fully operational before the water gets turned back on (I live in a high rise and the water had to be shut down). Thank you so much for the quick response and the quality work. I was also pleasantly surprised that many of the employees are military veterans as Jose is. I too am a military veteran and like to support companies that support vets!

Justin S.

4/20/2022

Absolutely 5 star service! I had a late night after hours leak under my sink and Jose took the time to help me troubleshoot the issue over the phone. This kind of service absolutely above and beyond! If I ever have the need for a larger repair, or any repair for that matter, I know who to call.

Brijet M.

04/07/2022 12:00:00 SA

Great service on our clogged kitchen sink drain. Discussed options with us about how to handle the drain, Johann was very friendly and professional. Also helped discuss possible future work that needs to be done at our home. Solved the problem! Would definitely recommend!

Michael P.

11/10/2021 12:00:00 SA

Been having a problem with the toilet in our guest bathroom for a while and finally decided to have it fixed. I called Discount Plumbing SD and was able to get on the schedule for later in the day. Happily surprised to get a call from Marcos that he had finished a job early and was able to come check things out if I had availability (which I did). He was very profession, quickly identified the problem, explained what was going on and what was needed to fix it and after authorization immediately did so. We also talked about a few other plumbing-related things I had been noticing around the house and he gave me some pointers and explained how they could help once I decided to have a professional do it. The whole time he actually appeared to be happy working which I have noticed is not something a lot of people show these days (blaming it on COVID and a few other things). Based on this experience will definitely call them when we have another plumbing problem.

Bear P.

04/09/2020 12:00:00 SA

Great service. Quick and easy. Victor gave me an estimate and options. The price was right on target. He explained the guarantees of the service and warranty of the work. Definitely a service I would use again. Thank you so much and recommended!

Ann N.

10/27/2021

We had a leak in our bathtub. They came out the same day and fixed the problem. They explained clearly what the problem was and their pricing was fair. Johann was great. He worked quickly and efficiently. I would recommend this business to anyone who has a plumbing issue.

Chris M.

6/29/2021

This is the first time I've had a plumber (or any service person) show up exactly when they said they would. I made an appointment, and the next day, Jose and Marcos were onsite.

I was immediately impressed with their polite and professional demeanor. I was having an issue with my washing machine, but I also feared a possible leak in the plumbing somewhere. Jose advised me that it was a washing machine issue after performing a diagnostic test. The price of the diagnostic was worth the peace of mind knowing I did NOT have a leak.

Because of their honest approach, I booked a separate service on the spot. Discount plumbing is my new plumbing company for all projects. They are courteous, and reasonably priced compared to other estimates I received. Most importantly, they are honest. Give them a shot; you won't regret it.

Krissy M.

7/22/2020

Hansel was very quick to arrive for our new sink install debacle (new sink drain did not line up with old P-trap). He was polite, professional, and immediately got to work. Thank you, Hansel.

Keyner A.

08/01/2022 12:00:00 SA

The ease of availability, fast work. Got my bathtub and toilet fixed. Thank you, Hansel and Hector

Harry A.

7/15/2020

Really great experience with Cody and his team on getting a new water pressure regulator on my main water line. Price was fair and they were extremely knowledgeable about educating me on the issues at hand. They even went above and beyond by checking the water pressure on my water heater, which was recently replaced. Would recommend them to anyone and will be calling them back soon to handle some bigger and more cumbersome jobs in the house.

Susan O.

04/12/2022 12:00:00 SA

Problematic toilet. I called, got an immediate response. Showed up same morning. Good communication. Thorough. Friendly!

Will H.

12/02/2021 12:00:00 SA

Amazing guys to use for all your plumbing needs. These guys were on time, accurate price quotes and got the job done super fast. 10/10 would use again

Dave M.

11/02/2022 12:00:00 SA

Avoid Big Time!!! I am an 15 year, Fully Licensed Insurance Agent, and was looking for a good plumber for myself and my clients to refer when needed.

I own a rental property, and had Discount Plumbing come out today to give me a quote. It was a simple job, 3/4 small copper elbow, needed to be removed on home owner side of city water meter, and new one put in, as there was a pin hole leak.

The bid they gave me was $1300, expensive, but then my jaw really dropped, when Hansel, the tech, told me another $500 because it was raining and they had to put up and umbrella to work. This wasn't a torential down pour! It was a light Fall San Diego sprinkle at best. I knew at this point that I was being had. The company not only lost my business, but the business of over 4000 households that I insure.

I promply called another plumber, who completed the job in a half hour at a cost of $180. He did not mind the light sprinkle, and was so nice that I gave him a tip of $20. I though after being more than 9 times cheaper than this outfit, I was still way ahead.

Do yourself a favor, keep looking if you land on their profile.
Dave in San Diego.

Verin V.

3/28/2022

I had a kitchen and bathroom sink that were connected to a main line that clogged, so I had standing water in both. I called Discount Plumbing & Rooter, who sent Connor as soon as possible. Connor came out and was able to clear the clog quickly and efficiently, and cleaned the bathroom and kitchen areas before leaving. Pricing was reasonable. I would recommend to others.

Gibran G.

10/09/2019 12:00:00 SA

We were seeking out someone to help repair our leaking shower handles. When I tried contacting someone initially, they weren't available. As soon as I contacted Discount Plumbing they were very friendly, explained what needed to be repaired and kind to answer any questions. Cody and Victor were great and I highly recommend them. Thanks again!

Lauren W.

4/30/2021

We had some specialty plumbing repairs with our shower and sink drain that took some extra time and attention. Hansel was incredibly responsive and knowledge about the best ways to fix them! He even went out of his way to hunt down a part that was difficult to match. He was really great to work with! Definitely recommend.

joseph e.

8/25/2023

Joshua was amazing! He was super helpful and we came up with a plan for next time. He didn't even charge me anything for the diagnosis and advice. We will certainly be requesting him when our new toilet arrives.

Victor P.

11/04/2020 12:00:00 SA

Jose came by quickly and got the job done. Super professional and friendly, and had great answers for some of my other plumbing questions.

Christy W.

07/09/2022 12:00:00 SA

They stopped by for a free estimate. Both guys were on time, friendly and knowledgeable. Turns out It wasn't a problem I thought it was. It was my hose and not the spigot. They were gracious enough to help me fix the quick issue. I recommend them and will use them on any future plumbing issues.

Diane B.

05/07/2021 12:00:00 SA

Wow, came almost immediately, diagnosed the problem, fixed it, gave some advice, and out the door. Thanks Connor and Discount Plumbing!!

Alejandra P.

4/28/2021

Hansel was awesome and quickly fixed our sink disposal. They were also kind enough to inspect my water heater and tell me how to maintain it! Highly recommend and will be calling them next time :)

Amanda S.

11/19/2020

We had Discount Plumbing replace our pressure regulator and turn off valve a few weeks back. Today, Jose came back out to double check our pressure and made a few adjustments for us for free. Very knowledgeable, informative and nice guy! Grateful for his promptness and service today!!

T D.

10/21/2020

First let me say they take $20 off your bill if you write a good review before they walk our your door. I would not trust reviews you get paid for.

I contacted them at 7:15 on Friday night, that is 15 minutes after they close but I knew they had emergency services. Note, their hours have recently changed. The phone rang for a bit. You could tell it was forwarding somewhere. A girl picked up and took my information and said I will receive a call from the person on call shortly.

5 days later and still no call. This was an emergency and five days later still nothing. I went someone an email and explained what happened. They replied / I made an appointment. Did not even apologize.

Two guys show up and I told them what had happened and how I did not hear from them Friday night and 5 days later I had to called to get some help. No apology from them either.

They go into their sales pitch and try to sell me on the hydro jet. I chose to snake first. They also mentioned if the snake does not work ($300+) and we need the hydrojet and that will be another $800+. I am paying them to clean a pipe. You have one job. Do the job with the tools you have available. Do not come to me and say, well the snake didn't work but you still owe us $325. You did complete the job I hired you to do but I still need to pay and if you want it cleared out you need to pay another $800+ to jet the thing.

What a joke. Are all plumbers like this? Is there anyone honest?

I did some research after they left and when you compare local and national averages, their prices are on the very high end.

I hope I never need a plumber again. If I do, it will not be Discount Plumbing and Rooter. I guess the discount in the name is in reference to the $20 off for the good review.

Brent T.

6/22/2020

A few months ago our water pressure regulator was leaking, so Cody from Discount Plumbing fixed us up quickly and efficiently with a fair price......we know plumber$!.......fast forward a few months and the toilet in the front bathroom broke....we decided to have a funky part ordered from the parts guy and wait a bit......two weeks later we called, ball was dropped, parts guynever ordered our part....as we were getting the run around, Cody stepped in, stated to make it right we would receive a brand new Glacier Bay Toilet and they'd be by the next day to install...... Cody and Jose did an out w the old, in w the new toilet and we are stoked! Fair price made it right, thanks Cody we have friends at Discount Plumbing!!

Patricia A.

1/23/2023

We had a leak called these guys they showed up right on it they new what it was thanks so much there going to fix the toilet so no more leak God bless

Vinncent N.

7/17/2020

It you're looking for HONEST and AUTHENTIC people to work with, this company is it. Cody has been my go-to plumber since I first discovered him. We've encountered many odd maintenance people that have historically made us feel uncomfortable and/or would try and up-sell with a shocking sticker price. His prices are reasonable and is very quick to respond. In our most recent project, he and his counterpart Hansel, fixed a leak behind my laundry unit. They were both great people that genuinely only want to do what's best for you. Rather than instilling fear and charging more for unnecessary fixes, they only raised concerns if necessary.

Pedro U.

10/06/2019 12:00:00 SA

Great price great attitude, but they were a few minutes late. Overall satisfied with my new faucet.

Simon T.

8/17/2021

Jose from discount plumbing came out and gave good service he is Very experienced and fast service. Very knowledgeable about plumbing

Rachel K.

7/28/2020

Jose came out quickly for a great estimate. Was super professional and courteous and we're very satisfied with the help he provided. Would highly recommend this business and will keep them in mind if we have future plumbing needs. Everything went smoothly and was covid compliant.

Rich G.

7/22/2021

Jose came out and gave me free estimate. Good job. And he gave me free camera inspection. Veteran owned can't go wrong. Jose is professional experienced technician.

Mobin M.

09/06/2021 12:00:00 SA

Jose responded to my call very quickly, came by to my house and gave a free estimate of how much it would cost.

Leap Of F.

8/24/2021

They did a great job! Would highly recommend to anyone!

I had a leak under my toilet. The leak was creating mold around the whole bathroom walls and made the inside of the walls moist too.

what they did:

came and fixed the leak. They then had a restoration team come open the walls, dry it out, then re-stucco and paint the walls.

All looks great and good as new!

The team was very professional, on time, communicative, easy to work with, and did a great job.

Would highly recommend to anyone!

Rolando M.

5/16/2020

Cody arrived as scheduled, and the work was fast and effective and all with a great attitude. Thanks.

Julian M.

7/27/2023

I had a shut off valve leak I called them up and said they would send out a driver within 1 hour, Jose contacted me within 15 minutes and was here in no time. He immediately found the problem and took care of it efficiently and quickly. He also didn't try to upset anything and was straightforward with everything thank you!

-Magallanes Family

John M.

8/15/2023

I recommend you avoid this firm. I called them on july 4th since my regular guy was not available. They did come. The fee was high but it was the 4th.

They did not clear the drain. I called them back on August 15 when the sewer overflowed (Yes - it is nasty) The technician claimed there was a break in the pipe and that was why it was not cleared BUT he said he would clear it today using a hydrojet for $1100. I told him the trust had been broken and he could be on his way.

I did get it hydrojeted this afternoon for less then half and Voila - no break in the pipe.

They can argue all they want. The truth is I like to hire someone like EDCO - We will take care of it

Adam G.

8/28/2020

Had a great done with with Jose on my plumbing needs. The company in whole made it an easy process. Better pricing than similar competitors with ease of service. Highly recommend for your needs. Jose definitely went beyond what was required and will only request him for future plumbing needs.

Anita S.

06/04/2021 12:00:00 SA

Victor and Kenny came to fix an issue with the sink pipes in our bathroom and were really easy to work with and very clear in their communication. They were both really nice, clean and did the job quickly - thanks so much

Judy R.

05/02/2020 12:00:00 SA

I called late in the day on a Friday and since it wasn't an emergency I told the office person that the following Monday was fine for someone to come out to replace our shower faucet.
As promised, I got a call shortly after 8 a.m. telling me when someone would be here. At 8:40 Victor showed up with mask, gloves and shoe covers on. I showed him what was going on and told him the price range I was looking to pay for parts. He quoted me the labor cost plus whatever the parts cost. He left and was back within 30 minutes with a new faucet. He found a good quality faucet for less than either of us had expected, got to work and had it done in no time. From arrival to finish was under 2 1/2 hours. I payed my bill, gave him a tip and told him to go have lunch with it. I wouldn't hesitate or think twice about who to call for any plumbing issue and would request Victor to do the work.
So if you're having a plumbing issue, don't waste your time with calling around. These guys will get there, get it done and have you sitting pretty as quick as possible. And don't forget to tip 'em some lunch money

C B.

5/23/2020

Best plumber hands down. Victor used his camera to trace an old sewer lateral that was channeling rain water on my property. He was professional and courteous. I highly recommend this business and recommend them to all my friends. Thank you Cody and Victor.

Jen M.

3/25/2022

Very responsive, great customer service and phenomenal work! Thank you Johann for the amazing work and for fizzing my issue so fast!!

Ilene P.

03/01/2023 12:00:00 SA

The plumber gave me a ridiculous quote for a standard job. He quoted $550 to change a bathroom sink faucet and $800-900 if he supplied the faucet. I've been managing apartments for 30 years so I new thus was ridiculous. The next plumber I called replaced it for $225, the typical cost. I will never call Discount plumbers again.

Sarah K.

10/26/2021

I don't know what is considered a decent price for the situation we had, but what I appreciated was how quick they got an appt scheduled for me and how reliable they were! I had an issue with a clog/leak under my sink, and they got it fixed for me very quickly. The gentleman that came over was super nice and respectful, and kept me informed the whole time with what he was discovering. I was very happy with their service. Would definitely recommend!!

Roger K.

12/08/2021 12:00:00 SA

I had a sudden Burst pipe in my garage while I was at work, and I called them for a repair. The Repairman was quickly responsive and at my house in less than 2 hrs. He quoted me the repair and the price; but the high price made me gasp a bit when it was quoted.
Then I said okay but the repairman replied that the boss gets antsy when a customer does this. His boss is Leary of getting bad reviews, and he would have to review it with him in the morning. So, no hot water or any water for the house until the boss weighed in.
Screw that!
Three YouTube videos and a quick trip to the hardware store saved me a night of no water, and taught me a skill.
It also saved me $700.
So take a deep breath before you get quoted the repair price.
This owner only wants good reviews, so think twice before you say yes.

Jared J.

5/16/2022

We had an unidentified leak in our condo, and Jose immediately was able to come out and assess the problem. He basically redid our bathroom's plumbing in a day! Jose and his crew are fast, efficient, and honest. This is the second job we've had them work on, and they will definitely be our go-to plumber for as long as they are around! It is hard to recommend anyone else given our positive experiences with Discount. I absolutely believe that this should be the first place anyone calls. Beyond their services, they have always worked with and recommended excellent restoration companies and contractors. They have a strong network, phenomenal service (ask for Jose!), and will leave you with the confidence of a job well done. Serious thanks to the Discount Team!

Nik H.

5/28/2022

Our bathroom sink was backed up and the water level hadn't gone down for a day or two so I knew it was time to call a plumber. Discount Plumbing was able to have a plumber at our door in under 2 hours. Isreal did an amazing job and even worked with us to find a good coupon to use that significantly lowered the cost (the Padres Fan discount was a lifesaver). Clean and professional service and a reasonable price, especially since it's Labor Day weekend. We'll definitely be using them again!

Rebecca M.

9/23/2022

Harrison and Discount Plumbing saved the day! They were quick to schedule me and when problems arose (on my end), they figured a work-around. The work was done quickly, efficiently and professionally. I will definitely come back to them in the future.

Nader A.

05/10/2022 12:00:00 SA

They quoted me $378 on the phone for snaking a clogged shower. Perhaps that is the on going rate, but i thought it was excessive.

Brittney S.

7/15/2021

I had an issue with a backed up drain and leaking vanity. Jose arrived on time and was very professional-going above and beyond with the service he provided. He also was extremely patient and informative with describing in detail what happened and the steps he would take to rectify the issue.

Ma B.

03/01/2022 12:00:00 SA

Had a bad drain clog which another plumber was unable to unclog. I called and they came out within the hour. The technician Joseph came out and was very professional. He unclogged the drain verified all was good.

Pat J.

7/14/2021

The team here is awesome. Highly responsive, very professional and courteous, and timely. We've used them twice now and have been thrilled. It's not always easy to find a great plumber that you can rely on, but Jose and the team will be our regular plumbers moving forward for all maintenance, repair, etc. issues. Heck, they even fixed our garbage disposal free of charge the other day because they got it working within 10 minutes or so. In short, superb!

Joshua K.

10/28/2022

Super helpful and knowledgeable. Would recommend. Had a broken water heater. They were professional and completed the job

Mike M.

1/24/2023

I have used Discount Plumbing twice and they are very reliable. They arrived on time and provided me with a reasonable estimate. They were thorough and made suggestions to replace worn out parts. I will definitely use Discount Plumbing in the future.

Cristina C.

5/31/2021

Tried to charge me $480 for a snake in the sink and shower drain.... called another plumber for it done for less then 200$ ... what discount? That is a lie. More like rip off plumbing lol

Jeffrey J.

11/11/2020 12:00:00 SA

Hansel and David came out within the hour. They quickly and expertly diagnosed the issue, and jetted the main line coming from the kitchen which cleared the clog along with years of built up grease. Thank you Discount Plumbing and Rooter!

Kessia M.

2/18/2021

After realizing we were not going through insurance we have not received a quote or any communication even after calling for them to submit the estimate. I've had to call a second and third company out and they told me that not only was there absolutely no need for water restoration at this time but that companies like this push insurance so that they can bill 30k like they initially guestimated instead of the 10k it actually costs to do the work. We have multiple single home projects going on at any given time, so correct scope of work is highly important as far as budgeting.

Sean S.

11/16/2021

Very prompt and professional service. Had an issue and they were able to come out within the hour and have it fixed. Highly recommend working with them!

Faizan M.

08/01/2021 12:00:00 SA

I called them at 10:44am today for an issue with toilet not draining properly. They picked up my call right away and their service personnel reached our home around noon same day. They resolved the issue quickly and didn't charge us anything. Will certainly reach out to them for future business and refer them to friends and associates.

Brian M.

04/03/2021 12:00:00 SA

Jose and Discount Plumbing were fantastic and went above and beyond to help us out. We received another quote from someone to fix our leak for $1,250 - $1,500, which seemed really high, and Jose agreed to fix it for $700.

We called in the afternoon on a Friday and Jose was willing to stop by on his way home to see if he could help our water leak since it was a big leak. He didn't want us to have to go the weekend with water leaking all over the place and he arrived within 15 minutes.

Jose tried to fix the leak but it was going through a retaining wall that was surrounding the pipe. The warehouse was already closed for the day and Jose couldn't access the proper tools to break up the concrete. He offered to come back first thing on Monday morning but rather than have us go the weekend with the leak he connected us to someone that could come out the next day to fix it for the same agreed upon price.

Jose spent about an hour trying to get to the source of the leak, but since he couldn't fix it he didn't charge us for his time. He definitely went above and beyond to make sure we were taken care of and didn't really get anything in return. Jose was also incredibly professional, communicated great, and wore a mask/stood a respectable distance to make sure we felt comfortable.

George R.

05/10/2021 12:00:00 SA

Jose and his partner replaced my old broken garbage disposal and basket strainer. Both parts were old and rusted, but they were able to get them replaced quickly. After they left I noticed a tiny leak (that may have been there before)...Jose was back the next day and took care of it free of charge.

Greg N.

3/25/2020

Had a leaking hot water heater that had corroded from the bottom called and they were able to help out immediately. Victor came out and was extremely knowledgeable with providing me information on what occurred and what needed to be done. He came prepared with a water heater and was able to do a same-day replacement. Job went quick and smoothly. Made the situation far less stressful and very happy with the service overall. Would highly recommend to anyone for their plumbing needs.

Jules F.

02/12/2023 12:00:00 SA

Wowowowow! They came on a Sunday and fixed everything in one go. Outstanding service and a great company. Some things you just can't wait until Monday morning and this was one of them.

They offered options and possibilities and fixed the issue within an hour. Highly recommend them.

Amelia L.

11/05/2021 12:00:00 SA

Jose helped me over the phone with an easy repair on my kitchen faucet. He was really helpful and patient talking me through the steps to fix the problem. Not only was he able to give a solution over the phone but it helped save me a lot of money! I will definitely be a returning customer!

John P.

6/26/2020

I had a great experience with Discount Plumbing. They were prompt and very communicative. The work was done quickly and Jose was friendly and professional.

Playboy G.

7/17/2020

Hansel came took a look around the house and knew what to do. Very nice and helpful. Will definitely be doing work with in future when needed. Thanks a lot .

Haydee G.

7/15/2020

Based on my experience today I would not recommend this business. I paid the high diagnostic fee for them to turn on my pilot. I should have looked it up on the internet (I tried many times to turn it on my self with no success) but this all happened pre-coffee and I wasn't expecting to get ripped off so early in the morning. With what took only 3 minutes, I could have bought myself a nintendo switch, a cheap laptop or maybe a case of hand sanitizer.......

Janice V.

12/17/2020

I appreciate Jose for helping me with my plumbing issues and how honest he is. I surely will use discount plumbing again.

matt s.

02/06/2020 12:00:00 SA

We had a major blockage in our kitchen sink that two other plumbers could not fix (or wouldn't tackle) . We live in a highrise, and many plumbers avoid working in downtown. I called Discount and they were able to schedule me first thing in the morning to get our work completed. Victor arrived on time, was courteous and got the job done quickly and at a fair price. Our drain now flows better than it ever has, and the fact I didn't have to wait all day was icing on the cake. We have found our go to plumbing company from here on out.

Mark S.

02/03/2020 12:00:00 SA

Cody and Victor were the nicest guys and provided excellent service. They were heree early, got out gas shut off set up aNd hooked up the dryer then checked our gas appliances and water heater to make sure they were operating correctly. Definitely will use these guys again!

V G.

7/31/2021

Mission Accomplished. I was so very surprised when after calling to book the service, Jose showed up like 10 min later! It's the fastest arrival I've ever experienced. I needed to replace my non working garbage disposal. Usually I would do it myself but this time I simply couldn't remove a bracket. So I called Discount Plumbing and was very happy to hear they answered right away. Jose informed me right away why I was having a problem removing it. We settled on a price and he got to working right away. He's an army veteran who served tours in Iraq and I could tell that he wasn't going to finish the job until everything was perfect. His work ethic was fantastic and I felt very comfortable with him. I had to work on the project with him due to some issue with plumbing code but he stayed to make sure my work was nice and good. Thank you very very much Jose for all your hard work and for your service. Wish we could give you guys 6 stars.

Amber P.

10/12/2020 12:00:00 SA

Very professional, polite and knowledgeable. I had some plumbing leaks and they showed up same day even stayed longer than their hours required them to. They made sure to not leave me in a stressful situation and did everything they could to help. Military friendly as well. I will highly recommend these guys to anyone needing service and definitely call them again if I ever need lore work done. Jose was a huge help to us.

Stephanie G.

09/04/2020 12:00:00 SA

I was installing a bidet and came across a tube behind the toilet I was not strong enough to unscrew. The maintenance man in my building said I MAY need the toilet removed to reach the tube, depending on the toilet. So, I called this company. The gentleman who was sent was very kind. However, I asked how much it would be to unscrew something, ONE screw. He said their minimum was $150. Shocking to me. Not sure why I relayed the message about the toilet POSSIBLY needing to be removed, because he ran with it. Reached behind the toilet and said there was not enough room. Didn't even look at it. Just felt around for two seconds. The total came out to $450 including the necessary removal of the toilet, but he would discount $100 if I gave a positive review. He left his card and said I could check around for better prices. I called another plumber. He unscrewed it within 30 seconds and said it was free of charge because it was so minimal. I installed the bidet after that within 10 minutes. Saved myself $350.. one positive is that the estimate is free.

Cliff C.

9/18/2020

Excellent service from Jose, who replaced our kitchen faucet as well as the faucet in the master bathroom. Would definitely recommend again!

Trippy H.

8/15/2021

Bathroom flooded due to a leak behind the wall called multiple companies to get a quote and discount plumbing was the cheapest by FARRRR. Jose arrived fixed the problem within a couple hours. I was shocked to see how cheap it was to repair my issue and Jose is a military man big shout out to him. Going with them was a breeze. Good lookin out guys!

Matthew L.

10/10/2020 12:00:00 SA

Jose came out within an hour of my call and was super professional and friendly. He did a great job explaining what the issue was with our complex's water heater leakage and how to prevent it in the future.

He also pointed out what could be potential issues down the line, but appreciated that he noted these didn't need to be taken care of right away, saving us some money for now.

Jose was also upfront about the costs of the job, so I for sure recommend this company!

Rachel D.

1/22/2023

Great customer service. Everything was evaluated ,repaired and replaced within the time frame they quoted. Tina took the time to explain everything they offered, my options and quotes. They did a very thorough job and had reasonable prices. I would definitely use their services again.

Melissa A.

6/28/2021

Kenny came out within the window to diagnose a potential issue with a tub spout. He replaced a leaky tub spout with a new spout I had and the problem appeared to be a faulty spout. Quick fix but helpful!

Debra L.

7/20/2022

Timely response and friendly service. Went above and beyond to fix the problem. Thanks

Kathy C.

7/18/2020

We called because pipes were making noise after we flushed the toilet. Discount Plumbing was able to come the next day and said that our house wasn't up to code and needed a pressure regulator. We paid over $600 for the repair. It didn't help the problem, but then our outdoor sprinklers wouldn't work. Discount Plumbing denied that it had anything to do with their work so we talked to two gardeners and finally called Miguel's Sprinkler Repair.
Miguel's was finally able to convince Discount Plumbing that they made a mistake. They had installed the pressure regulator on the pipes to our irrigation system and adjusted it as if it were regulating the water pressure on the house. They changed it so there is now an unnecessary pressure regulator for our sprinklers. We asked for a refund and are still trying to get our money back.

Michelle S.

4/16/2020

Fast and friendly service; they were able to get someone to my home within a day. I was having an issue with water hammer in the master bath and ended up replacing the toilet. Victor was great to work with; he explained everything in detail, answered all of my questions.

So why 4 stars: after work was completed, I followed up with a question and after a week haven't received a response; not what I expected.

Debbie S.

02/08/2022 12:00:00 SA

Second time using this group. Always communicating arrive and schedule. They quote before doing work so you are informed. Tech are professional and easy to work with.
Brad

Lboogie B.

4/28/2021

Horrible customer service. Say they're coming back to finish the job the next day, they didn't. No call no nothing. Two days later just shows up unannounced. Half assed finished the job. Do not use them.

Zainab K.

11/23/2021

Jose came out the same day I needed an issue fixed! He was wonderful and fixed the issue in no time! So glad I reached out to this family-owned business!

Brendon R.

4/16/2021

LB Rodriguez was amazing! He arrived early and was able to fix both of the toilets in my condo without any replacement parts. He didn't even charge me! This was a remarkable experience.

Brandon S.

8/15/2020

Great company with loads of discounts, veteran friendly. Great communication. Previously I went to pronto plumbing which was going to charge me 660 to replace a basic sink. These guys came over after I change the sink myself but my water pressure was still low. After a little trouble shooting and minor replacements we found the problem. Thanks Jose!

Emma R.

06/08/2023 12:00:00 SA

We live in a townhouse complex and have had nothing but issues with our DIY simple plumbing issues due to a complicated water situation with all units connected. Albert and Gabriel came and changed all of our shutoff valves very quickly and are clearly very knowledgeable and professional. Reasonable pricing. Definitely my go to plumber from now on.

Dan B.

09/09/2022 12:00:00 SA

Me and my wife recently bought our first house and needed a gas line capped in our kitchen to properly install an electric stove in the area the previous gas stove was. One of their plumbers came by and quoted us $1200 for capping a gas line! $1200! We ended up getting the job done from a different local plumbing shop for just over $150. Be very careful with this business, especially to you first time home buyers that are new with these sort of things. Don't get scammed- avoid this business, get multiple quotes.

Jonn C.

11/27/2020

It started with a routine call about a clogged toilet but not any toilet. It is a wall-hung one in an older home. Many plumbers have not seen one in a residential setting. Hansel & David came and performed various procedures - plunger, snaking, removing the toilet from the wall, camera inspection but did not find the reason for the clog. Installed back the toilet and it seemed to work. Unfortunately after a few days, there was a water leak from the wall. Called for follow-up service and this time, they tried tightening the nuts for a tighter fit. Again it worked initially but started to leak again. I was warned that if it keeps leaking, we might have to consider installing a new toilet. So crazy me thinking that it was easy enough to tighten it a bit to try to stop the leak - I did just that. Big mistake! In doings so, I cracked the fragile ceramic toilet where the nut was. Cost of the mistake? Have to order a new wall-hung toilet which was hard to find to get a comparable one. Hansel & his boss found one and came to do the installation. Again after the order, things were returning back to normal with a new toilet. But the nightmare return with the same leak at the same spot. Hansel came back to tighten the nuts again and like before, it would stay dry for a week. With the next call, Hansel decided to pull out the toilet and to install a brand new, better seal. Everything was checked out carefully and a few tests were performed for any visible leak. It has been over a week now and so far no more incidents. Thank you Hansel and Cory for standing behind their work, helping to find a replacement toilet and for your persistence in tackling the problem until it is completely fixed. What is important to me is the trust, competence, reliability and fair pricing of the company. BTW, our toilet was nicknamed the ''Toilet From Hell.

K L.

11/27/2019

We had a clogged up sink and Cody and his team came to the rescue! Victor did a great job clearing out our insanely clogged pipes and explained everything clearly. I appreciated him taking his time and arriving promptly at the beginning of the 8-10 window instead of the end. Victor was super friendly and efficient. I would definitely recommend this plumbing service!

Susana V.

12/12/2019 12:00:00 SA

Today's service by Victor and Kevin was top notch. Quick availability, prompt arrival, efficient and trustworthy. They were able to diagnose and take care of the issues in my home to my satisfaction. I highly recommend hiring this company for any issues with your water heater and plumbing. They will be in my phone book for any future service.

Jenna E.

03/11/2021 12:00:00 SA

I called them and scheduled a plumber to come in the afternoon. The person on the phone said they would be there between 2-4pm and they never showed up and never called to say they weren't coming. Would not recommend based on this experience.

Peter G.

9/25/2020

I have used Discount Plumbing & Rooter once for a clogged bathroom sink. First of all, the answering service is awesome and friendly. Even let me know about the NorCal connection if I have problems when I am back in Oakland.
The technician called to let me know he was coming and showed up right at the beginning of the appointment. He was friendly, quick and efficient.
Same problem this time with our bathroom sink. Hansel called and showed up early. Again, friendly, quick service, efficient.

Will definitely call them again, with these old cottages, we always have the same problem and I will make sure to call them again.

Asaf P.

3/21/2023

So anyone that owns a house with trees periodically has to get their drains either snaked or jetted. These folks showed up and immediately brought out the camera which means you're in for a lot of unnecessary expenses. When I finally insisted I didn't want the jets just the snake, the price was more than 300$ (this was a Monday afternoon, not some Saturday morning emergency). You could opt for the 1000$ jetting that guarantees you a clear system for a whole month. When the plumber finally snaked he didn't use a bit at all. I'm sure I'll have to do it again much sooner than usual but i won't be using these guys!

Genevieve W.

08/01/2021 12:00:00 SA

I called about a clog in the pipes and they sent someone the next day; so fast! They weren't able to snake it out, after multiple attempts, so they had to use the high power water machine. Jose was kind and professional and ended up being here all day. He wasn't going to stop until the job was done. Would recommend them 100%!

Will H.

04/01/2020 12:00:00 SA

Cody ans his team are a great bunch of guys. They offer competitive pricing and good service, are personable and reliable from all the experiences we have had . I own a water damage restoration company and we refer this company because they are dependable and trust them. They also have a big company in Northern California so they have a history of knowing plumbing and how to run a company the right way while many others do not.

Tanisha D.

09/04/2020 12:00:00 SA

I reached out to this business for a quote, and the owner, Cody, responded with a phone number I could call to schedule a free quote. That appointment was today. Two techs came out by the name of Hansel and David. They asked what the issue was, and I told them the issue and that I wanted a quote.

They quoted me $225 for what seemed like a simple fix after he explained the problem. He said he didn't need any additional parts, just what was there. He asked me to sign the quote. This is my first house so I thought nothing of it.

I noticed he immediately started taking things apart. I asked what he was doing. He said fixing the problem. I told him that I just wanted a quote because I had another company coming to look at it, and for the price that he quoted, another company was going to replace the pipe as well.

He said $225 was their minimum. Why didn't the owner convey this to me when I initially reached out on Yelp for a quote? This is need to know information. He asked me if I wanted him to stop, I said no and to just finish. That was my mistake. I should have said yes and to please stop.

It took them less than ten minutes if that (probably somewhere between five and ten minutes). The aerator wasn't on properly. Although Hansel seemed very knowledgeable, I could not shake the feeling that I was just taken for a ride.

I asked to speak to the manager and ended up talking to the owner, Cody. I told Cody what happened and that $225 was outrageous for such a simple fix and how all I wanted today was a quote. He dropped the price to $189. I told him that still seemed outrageous.

He asked to talk to the guys. Hansel explained that he gave me a quote, had me sign it, and immediately went to work. I asked him what he was doing, and he said fixing the problem. He asked me if I wanted him to stop, and I said no. After hearing this, the owner dropped the price to $150 and said that was the best he could do.

I paid. They left. We ran the dishwasher. The leak is fixed. I was going to give them three stars, but I just can't do it. 1) The owner should have warned me that it is a $225 minimum when I reached out over Yelp. 2) If I asked for a quote, that's all I should have received. 3) I just didn't like the interaction with Hansel.

I couldn't help, but feel like he was taking us for a ride. From the first comment about how nice our house was, to wanting to put these stickers under our sink and on our water heater (which we said no to), to having quick quips to my questions, and rushing to start a job I didn't expressly agree to, it just left a bad taste in my mouth.

It's just my sister and I here. We are both women, and we look fairly young. It's hard not to feel like all of these male service workers, who have been coming in and out of our house lately, aren't trying to pull one over on us. That's exactly how it felt during our interaction with Hansel.

I appreciate the owner trying to rectify this situation. I understand that your rate is your rate, but be clear, transparent, and upfront and let your potential customer make an informed decision. I felt like my hands were tied because he legit already started working before I caught on to what was happening. And I still think $150 was grossly overpriced for work I didn't initially sign off on, and I still feel taken advantage of. It's the worst feeling.

Heather J.

04/11/2022 12:00:00 SA

I've had Discount Plumber to my apartment twice now for emergencies and both times have been exceptional. They get here usually within the hour of calling and always want to make sure everything is okay before they leave. Jose came and fixed our toilet recently and was able to price match a discounted price for us. I can't recommend Jose and Discount Plumbing high enough!

Megan R.

6/25/2021

Quick response, thorough explanation of how I clogged my sink (lentils don't go well in a garbage disposal, FYI), and very clean/fast service. They even let my 4 year old watch when he was enthralled by the snake. Next time I mess up, I'll call again!

A M.

03/01/2022 12:00:00 SA

Shower drain is full of black water... it's disgusting. Called this company. The first guy came and said he could snake it out. Okay fine. $250 Cr@p! That didn't work... he calls his boss and he comes with another guy. Lots of futtsing around, are they going to use a camera or not (For pity's sake, they're plumbers? and can't figure out what tool to use. Oops, no batteries in the camera, a lot more futtsing around while they scratched their heads and decided to scope the toilet. All and all it rounded up to be $500 bucks and they didn't do SQUAT!!! Do Not Ever Use These Guys!!! Save your money and Hire Roger K up there in the 12/18/2021 review!!! (sorry Roger K, I couldn't resist) Call a real plumber, yeah, I know they're hard to find b/c they are really worth waiting for. These people are con artists.

Sue W.

1/22/2023

Excellent customer service, great office team...friendly, responsive, cared about my issue and made sure I was taken care of. Team was thorough and quickly fixed my drain clog. Definitely will call again, when needed. Thank u!

Phillip N.

2/24/2020

Victor fixed a problem in our kitchen cold water line 4 other companies and couple thousand dollars later they weren't able to. He replaced the facet and replaced all of the old worn out parts and now we have free flowing water with real water pressure!! Discount plumbers now have a life long customer as long as Victor is there. He knows his job and will save you as much money as possible. These days finding workers like him are far and few, so I hang on to them when i find the. He will be the plumber I call when i am ready to re-do the bathrooms. Thank you for a well done job and the great conversation.

Felicitas L.

12/16/2020

I called several plumbers yesterday. One of the plumbers was this company, who I reached out to in advance via Yelp Message to request a quote from the owner. Owner replied that all I had to do was call them & someone would come by for an estimate. His message:

Thank you very much for reaching out to us.
We can usually send a plumber out to you within the hour. The plumber will give you a free estimate with no obligation. If you want to do the work, we can do it right away. If not, there is no charge for us coming out. You can reach us at (click to see phone number) to schedule the appointment or if you have any other questions.

Please call between 7am-5pm

Okay, so I called the next day thinking someone would be able to come out & give us a quote within 1 hour, because that is what the owner messaged me.

The receptionist I spoke to was the least professional out of all the plumber companies I called. She asked me where we were located and I said San Diego, Scripps Ranch area. Not only did I say Scripps Ranch multiple times but I also had to spell it out for her. She didn't ask me for my address or my zip code. She had to ask someone whether they serviced this area and then said they didn't service it. Our conversation ended there.

Very disappointing because on their Yelp page, if you click Service Area it shows the areas they service. We live within the highlighted area and about 15 miles away from their business. Frustrating experience.

Rodney V.

3/26/2020

needed to change out the toilet called Discount Plumbing and Rooter was able to get a technician out to me within an hour. Sent Victor for the repair very clean and efficient. Had a new toilet and bidet spray installed works great. Will use again. Thanks for the service.

Joel R.

08/07/2020 12:00:00 SA

I had a clogged kitchen sink on Friday morning i called around a few companies and they were all booked.
Cody was able to come the same day & was very professional, he wore facemask & shoe covers!
We will def use them again

Tien R.

4/18/2021

We called to get an estimate on our clogged main drain and Jose was out the next day to look/assess the issue. Jose was very patient, professional and helpful in helping us with our issue.

Kelly E.

11/24/2021

Needed a pro the day before Thanksgiving. They were very quick in responding to Yelp request and sent someone over within the two hour window. He was professional and pleasant and promptly completed diagnosis of and replacement of garbage disposal that had failed and was leaking. I would recommend.

Marcos A.

7/21/2021

Discount plumbing definitely earn my trust. Called over 6 plumbing companies and we were blessed to have LB come knocking on our door. We got multiple estimates throughout the week. When LB showed up to our house he had nothing but positive energy! We showed him 3 out of the 6 estimates and he told me that he could beat anyone's price he even knocked out the job the same day! Definitely going to be using discount plumbing going forward!

Kelly S.

5/21/2022

Amazing customer service from calling the office to having a field plumber call me and too come same day!! Thanks Joseph

Jacqueline D.

1/21/2020

I was so stressed as and sleepless as my tub was getting back flow of toilet paper from upstairs and my toilet wouldn't flush after my friend flushed paper towels down my toilet. Knowing how old the pipes are and in my lease it specifically says nothing but single ply TP is to go down the drains, I called Discount Plumbing and Rooter for an appointment only a couple of hours later. Victor and Salvador arrived on time, and were very nice and professional. They ended up needing to snake the drain from the outside, as my pipes are over 100 years old. They stuck to their quote, which was relatively inexpensive. I have a no shoe rule in my house and I was impressed with their adamant use of booties with the back and forth entering and exiting of my abode. I had mentioned to Victor I have a gag reflex when it comes to that plumber life stuff, and he so nicely offered to wipe up the nastiness so it wouldn't go back down the drain and to spare me the trouble. That made my day. Thanks you guys! I will definitely refer you to everyone who needs plumbing assistance.

Natalie R.

7/15/2020

I am very new to any type of maintenance for my house and these guys helped me every step of the way. Very fair and explained all the work needed to be done. I will always recommend these guys for all my jobs here on out. My tech's name was Jose. He was super knowledgeable and did great work

Rosie H.

10/26/2021

I came home from work yesterday to find out our water heater broke down.
I called the Plumber and the one who answered the call said that somebody will be calling me early in the morning.
But to my surprise, I received a call the same night, saying that his name is Jose and that he will be the one to assist us with the water heater in the next morning. He made sure that there was no water leak from the water heater while we wait for the following morning.
Since he called yesterday, until the work was completely done today, he's been so helpful. From beginning to end, he patiently explained to us what's going on and advised us of the best thing to do.
He even gave us a good deal with the new water heater and since my husband is a veteran, he made sure we got additional discount with that. What more can you ask for.
Good job, Jose!
Very professional, very helpful and very nice service.
Highly recommended!

Joe C.

4/26/2023

I only used them once and never would do so again since their business model seems to be that they don't stand behind their work and they dramatically overcharge compared to industry norms.

Dan R.

09/01/2022 12:00:00 SA

I called Discount Plumbing Rooter to change our old 2-valve shower faucet to a single-handle Moen valve. Price was fair and work started the next day! Plumber was friendly and professional. He had to run for additional parts but was back in no time to complete the job. We had a working shower in 3 hours! I highly recommend you get a quote from Discount Plumbing for your next project or plumbing emergency.

Patrick D.

12/01/2021 12:00:00 SA

Joe did a great job installing our regulator valve that was causing a loud clicking sound whenever we turned on our faucet. Thanks Joe for the quick and reliable service!

Chris H.

08/02/2020 12:00:00 SA

Cody was very responsive and helpful. He came out to snake our shower drain. It had been backed up and wasn't draining. He spent an hour snaking both sides of the drain without any success. He didn't charge us, and referred us to another company that could do an assessment of the pipe after he thought it had collapsed. Even though he wasn't able to fix the issue he was courteous, insightful, and clean. Will be calling Cody again with other plumbing issues.

Dawn B.

10/11/2022 12:00:00 SA

Hector and Ulisis were very helpful, on time and professional. They explained everything well and did a great job!!

Jess S.

4/25/2020

We used them for a kitchen sink clog/slow drain. Turns out there was a clog 10ft down. Fast, friendly and very professional. We would use them again.

Dominic L.

04/05/2023 12:00:00 SA

Hector and Ulisis are great! Came out and did an inspection and we're super knowledgeable and gave great advice! Too notch! Highly recommend! Thanks for their help!

Jenna P.

1/26/2021

They were so helpful from beginning to end! The lady on the phone informed us that our address was out of their limits but that she'd help us out anyway and send technicians from 2-4 (was so relieved because plumbing issues are obviously not a fun thing lol). Joseph arrived shortly after 2 and immediately identified the problem and even took time to look at another problem that we thought might be related. It ended up being a separate issue but we were so grateful he went out of his way. He was a complete professional and let us know of some other things that will eventually need replaced. Joseph was honest, efficient, worked in a timely manner, and wore his mask at all times. Would give more stars if I could! Super amazing and painless experience and we'll be utilizing their company and asking for Joseph when and if we require plumbing services in the future!

Michael P.

07/12/2023 12:00:00 SA

Had a main valve water leaked. Called Discount Plumbing for a quote. In no more than an hour or so I had a quote, which was fairly priced, and work commenced. Service was fast, friendly, and professional. Used high quality materials. No more leak! Will definitely recommend to friends and family for all plumbing services.

Karina D.

3/23/2022

Hansel and johan was great at fixing the problem with our kitchen sink being backed up. They where able to unclogged our kitchen sink.

Maddy K.

7/20/2021

Jose came out this week and was fantastic. He answered all our questions and walked us through what needed to be fixed and why. Highly recommend this company especially for understanding and help!

Juan D.

11/23/2019

I had an issue with a clogged toilet. Thanks to my son. Cody went above and beyond. Unclogged the bathroom in seconds. Cody literally got on his knees to make sure everything was pulled and out of the toilet. And even helped cleaning the toilet bowl. Unreal service. I highly recommend his service when looking for a professional plumber. Customer service at it's best!!

Renaud T.

1/20/2020

Awesome, fast and cheap!
I find my plumber for my drains issues.
For my restaurant speed is essential. You can't wait on issues like a clogged flood drain. That need to be fix right away.
That's exactly what discount plumbing did!
Thanks

Laura L.

06/02/2021 12:00:00 SA

I didn't want to leave this review because the plumber was nice but this is how they left it. I asked for the diverter to be changed and after a few hours and cutting this hole, he suggested I go to Home Depot and ask one of the guys to come and demo the whole shower wall, mind you it's one piece, and then they can come back and do the work. I was charged $425 which I paid. I had another plumber come out who can fix it and said this did not need to happen as far as the hole or the demo and can fix it but it will leave the hole to be patched and won't look nice. Pretty upset.

Clifton P.

9/24/2020

Professional service, good prices, and prompt quotes. I would definitely recommend these guys.

Mark R.

6/23/2023

I needed an emergency drain clog, taken care of and called a bunch of different router services. Nobody could help me same day. I called the discount plumbing router and they had somebody out in less than two hours. Not only did they take care of my drain clog but they did a under the house inspection for free and found that I had some damage from a leaking toilet and let me have the pictures for it so I could contact my insurance company about it. Harrison and Vince came out and they were great good guys and I will be calling them again.

Steve H.

6/20/2023

Quick to respond to my inquiry. Set up an appointment to see me first thing next morning and was right on time scheduled. Very polite and knowledgeable and helped me figure out what drain issues I was having. I highly recommend and will use again.

Pablo L.

02/08/2020 12:00:00 SA

Will use again and definitely recommend! Response was fast and the job was done the next day.

Derick C.

07/01/2019 12:00:00 SA

I noticed water coming from the bottom of my hot water heater tank and suspect that i have a bad hot water heater tank (15 year old hot water heater tank). I called several plumbing services and asked for an estimate and Discount Plumbing and Rooter provided the best estimate for my needs. Cody and Victor came to my house (on a Sunday afternoon) and inspected (free inspection) the tank thoroughly before making any conclusion that it was a bad hot water heater.

Their services and professionalism is beyond standards. I highly recommend them for any plumbing issues and needs and they do provide military/veteran discount without even asking for it!!!

Outstanding job guys!!!

Mike Z.

9/17/2020

I called yesterday afternoon. Adi answered the phone extremely polite and helpful. They scheduled me for today. Showed up on time. Hansel and Jose both had masks on for my safety, They immediately new the problem. Wow They are Good! I highly recommend this company.
Honest, Professional, and Truly care about the Customer! Thank You
from one Business to another. Michael, Anthonys Bee Removal Co.

Quynh N.

04/10/2021 12:00:00 SA

I noticed severe leaking under my kitchen sink which I could not diagnose. I called discount plumbing to help me. Jose came and inspected under my sink. He told me he couldn't find any leak. He then tried to convince me to replace everything under my sink (3 angle stops, garbage disposal, faucet, p trap, and air gap) despite being unable to properly diagnose the cause of the leak. My experience with discount plumbing left me feeling uneasy for the following reasons:

1. The Prices. They make you think you're getting a good deal with their discounts. AAA memberships are ~$25 off and leaving a good Yelp review is ~$20 off. You get additional discounts for being in the military and/or getting lots of services done with them. HOWEVER, it is an illusion. In reality their prices are insane and you can save hundreds, if not thousands of dollars by going to another plumber. For example, they charge $525 to replace a 1/2 HP garbage disposal. The second plumber I went to gave me an estimate for $350. Discount plumbing quoted me $853 to replace 3 angle stops: $475 for the first, $189 for additional ones. $853 for 3 angle stops!!??!? That is literally insane I can't see how you can justify these prices. I got a second opinion which only charged $213 to replace the 3: $71 each. Bottom line, you are not getting a deal with them and I highly recommend going elsewhere.

2. Unprofessionalism. Jose did not even find the leak that I was telling him about and he tried to get me to replace everything under my sink. I don't think he tried very hard to find it either because I investigated after he left and in 10 minutes I discovered that there is a crack in my garbage disposal that causes water to spew out when I turn it on. THAT is the issue and that is what needed to be fixed. It's dishonest, unprofessional, and predatory to try to scare people into replacing things especially if it doesn't fix the original issue. His estimate was thousands of dollars.

Please find an honest and professional plumber who won't rob you. There are a lot of good reviews of this place because of the discount they offer if you write one. Proceed with caution.

Tony D.

03/07/2023 12:00:00 SA

Not only did the men identify the leak from our kitchen faucet, they also installed the new faucet that we had bought

Talina M.

7/15/2020

Jose was very professional and knowledgeable. He was very fast responsive with the communication. He gave us a quote and had availability within the same day.