Robert F.

01/07/2018 12:00:00 SA

We called these guys due to a sluggish toilet. Two prior plumbers told us it was the calcified outbound pipes. Tony came out and offered a reasonable cost for replacing the outbound lines and could do it right away. He was very patient with our many questions throughout the process. He showed us all the new pipes and couplings and explained the process. It took two days to complete the job and the two guys that were here the entire time were quiet, well mannered and friendly. No loud music playing, no cursing or arguing. They kept us informed along the way and Tony made himself available for questions. They cleaned up well after each day and they removed the old pipes. We were happy with his services and would call him again.

M. E.

09/02/2021 12:00:00 SA

Plumbers with INTEGRITY! My goodness, I had this emergency that I needed to be taken care of asap. I called 2 plumbers before Dependable Rooter & Plumber. The first plumber wouldn't be available till 5 days later. The 2nd plumber that I contacted informed me that they werent available either, but if I paid them an additional $150 they would see if they could send someone out later today. Neither one would provide a quote. When I called Dependable Rooter & Plumber, I explained my situation to Tony. Tony flat out informed me that there wasnt anything that I plumber could do to assist me, however he provided an amazing solution that literally saved me at least $300. Dependable Rooter & Plumbing just proved that their primary focus is helping the costumer. As a result, Tony is my new favorite plumber for LIFE. If you are looking for someone who you can trust that won't gouge your wallet Dependable Rooter & Plumbing should be your first stop.

Martha R.

09/11/2019 12:00:00 SA

Tony was informative and offered options to solve a complicated main sewer line issue. He came by although it was later in the evening and took his time in explaining what was going on. I would use this company again in the future.

Kathleen T.

06/12/2023 12:00:00 SA

We found a stain on our garage ceiling and my husband called Dependable Rooter & Plumbing that he found on Yelp with many good reviews. Justin came out the next day to help fix it within the same day. He's very polite, professional. He identified the root cause and tested it before recommending different options. Thank you Justin and DR&P for great service.

Suzanne D.

07/12/2019 12:00:00 SA

We are very pleased with the services of Tony's Dependable Rooter and Plumbing. We recently faced major problems with the sewage pipes of our house. Tony diagnosed the problems quickly and had a crew working in no time. The workers were here at 7:00 a.m. each morning, and new pipes were installed timely. This was an unexpected problem which Tony was able to solve for us. He gives a 10-year warranty on his work, and was willing to give us reasonable consideration on professional fees. I would recommend this business to my friends, and have cards for the purpose.

We all thank Tony and his crew!

Nat S.

8/16/2022

Jeremy came out the same day to fix a clogged toilet. He made a thorough diagnosis before trying several methods. He kept us informed on the entire process. Ultimately, he removed a huge overgrown root in the drain. Jeremy and team are truly nice and dependable!

Danny B.

4/21/2022

I reached out yesterday after discovering a leak under my kitchen sink. Josh L was able to come out within a couple of hours to detect the issue and let me know the best way to fix it. He was super helpful and professional and came back early this morning to install a new Kitchen Sink faucet for me. He was also able to help me identify and resolve an issue with the pressure regulator on my irrigation system. I would highly recommend Dependable Rooter & Plumbing and especially Josh L. Great Guy and great company!

Wendy A.

11/25/2019

Great company. Called at 1pm. Nathan arrived at 4:30pm. He was professional explained everything, gave me a fair quote. I would recommend this company.

SisWendygal K.

12/02/2022 12:00:00 SA

We called and spoke to Tony about our leaking toilet. Even though they were booked up for that time of day, he gave us very valuable information that helped give us an idea about what our real problem was. Very friendly and very helpful and we are so glad that we were able to contact this great company. AAA+++

Robert P.

12/06/2022 12:00:00 SA

These people were so attentive and got my water restored to my home after a pipe break in record time. It really made my day as it was a weekend, and I was not looking forward to camping with buckets of borrowed water from my neighbor.

Jeff B.

03/07/2019 12:00:00 SA

We had plumbing issues and called Dependable based on their strong yelp reviews. Tony answered my call before he'd even made it to his office in the morning and was at our home in less than 90 minutes to address the problem. He was prompt, friendly and provided exceptional service at a fair price. I recommend Dependable Rooter and Plumbing and would use them again. Thank you Tony.

Jade A.

2/14/2020

Honest company!! Nathan was great!! Had alot of knowledge and he was honest!! Hard to have honesty now days. This company has it...Nathan was on time, very professional, and most important to me his honesty!!
I will call again!!!

Trenton I.

2/13/2023

Had some issues with our garbage disposal backing up so put out a Yelp request out to several local plumbers... Tony with Dependable Rooter & Plumbing was the first person to respond and was able to come out within a couple hours of my request. Very responsive and courteous (he put on shoe booties without me asking) and was able to resolve the issue in less than an hour. He even took the time to thoroughly clean the food particles and residue from our sink as a result of the clogging! That was a nice touch. Thanks Tony - will reach out to you for future plumbing needs!

Edward F.

05/01/2018 12:00:00 SA

Good plumber. Guy came out and checked out my issues and gave me good advice on what I need to do. I would recommend for any plumbing issues

Mazha R.

12/13/2021

I had a leak in my laundry room and wasn't quite sure where it was coming from and the leak was getting worse and worse. I reached out to Dependable Rooter & Plumbing and they were able to come out the same day. Come to find out I had a pipe burst inside the wall that was causing the leak. They were able to fix it that day and arranged for someone to come out and setup blowers to dry the floors that same day as well. They were so kind and explained everything to me so I could understand. Thank you so much. I would recommend anyone who has a leak or any plumbing problem to use Dependable Rooter & Plumbing they are very reliable and do a great job. Thank you again.

Kathryn C.

08/08/2022 12:00:00 SA

Dependable Rooter fixed our bathroom leak and replaced our garbage disposal. They responded quickly to our request. Justin was knowledgeable, efficient, and helpful. I definitely recommend.

Teena T.

8/26/2021

Bryan and his assistant came the next day and immediately diagnosed our problem & explained it to me in terms I understood. They fixed the issue, cleaned their mess and we r all good. I appreciate their knowledge and great attitudes especially in this 10000 degree heat. Lol will definitely be using again. Thanks Bryan

Jose M.

4/19/2023

Shower was draining slowly, Justin came by and was very thorough in assessing the situation and also looked at other plumbing issues without hesitation.
He cleared the drain and offered suggestions in preventing this from happening again.

Loren G.

06/10/2020 12:00:00 SA

I forgot to send my review in but back in January something terrible happened, and nasty sewage was coming of every pipe in the house. We called Tony and was very responsive and quick to arrive. He handled the issue and no problems since then. The only thing I don't recommend is calling on the weekends. Even if it states that their business hours are from 6 am - 6 pm Monday through Saturday, they charge extra on Saturdays because it's considered an emergency.

Rocky C.

5/24/2023

My toddler flushed an unknown object down our toilet and it wouldn't flush. We called Tony and he was at our house to assist in less than 2 hours. He was very polite and professional and was able to pull the PEN out of my toilet within 15 minutes. His prices were reasonable as well. I would definitely recommend him

Chris Y.

3/24/2023

Excellent services.
My kitchen sink was all back up and I called last night. The plumber Justin came not only on time even earlier than scheduled which is super great for me.
Provided me the estimate and options and less than an hour my kitchen sink is all clear up. Thank you for the awesome job.

Susan K.

12/12/2020 12:00:00 SA

If I could give this company and their team more than five stars, I would! We had a major plumbing issue, and Tony was able to send one of his technicians out right away. Nathan was able to determine the cause and explain every detail about the fix. In addition, he was able to also fit in other minor repairs at the same time that the other work was being done. Everyone was courteous, professional, and on-time and were all willing to answer every one of my questions. They also took necessary precautions due to COVID. I used their services three years ago, and would recommend them if you're looking for reliable, expert service.

Jerry E.

02/03/2022 12:00:00 SA

Yesterday morning my wife went to use our hallway bathroom. We have had various plumbing issues and in this particular bathroom since moving in 2 years ago. On this day it was a toilet issue. I called 2 different plumbing companies, one could not come for a week, and the other never called back after leaving 2 voicemails and waiting for an hour.

I called Dependable plumbing and spoke to a gentleman that sounded genuine. I explained to him my time constraints and he sent someone over within 2 hours that same morning! A plumber named Jeremy showed up with I believe his assistant. They were both very courteous and professional. Jeremy took the time to explain in detail what they were going to do to get the problem resolved.

Jeremy quickly identified the problem, and fixed the issue. I asked Jeremy about the hissing sound after the toilet flushed, that was pointed out to previous plumbers who always said it was no big deal. Jeremy explained the fill valve was bad and water was being unnecessarily wasted.

He fixed that issue too and there is no more hissing coming from the toilet. Thank you Jeremy! I highly recommend Dependable Plumbing!

Phyllis M.

08/01/2022 12:00:00 SA

Although I did not have them service my sink, the technician that showed up contacted me to let me know he would be early, was very nice when he got there and explained everything to me. He did not try to force me to use his service.

Paulee U.

02/01/2022 12:00:00 SA

I had an issue with my kitchen sink backing up, I contacted Dependable Rooter to get an estimate and Tony (owner) was quick to respond. The company came out the next day with their technicians Jeremy and Justin who were very professional and knowledgable to my issue. The solution that we agreed on was to hydro jet the pipes to unclog the debris, but a clean out had to be installed because of the pipes how it was angled. We tried using the small hydro jet machine but it did not have suffcient psi to remove the blockage, so they had to use a commercial hydro jet which cost more to use but only took 30 minutes to remove the blockage and now my sink does not backup anymore. I would highly recommend their company for any plumbing issues.

Emily Z.

07/12/2023 12:00:00 SA

I had a leak and Dependable Rooter was able to send someone over the same day. Rick and Juan did an excellent job on changing all the pipes. Rick explained the whole process very detailed. Thank you Rick and Juan.

JoAnn M.

8/18/2022

This company responded so fast on Yelp! Came out the next day did the repairs fast clean. Justin Webb was knowledgeable and friendly. Thank you so very much!

Tom Z.

7/28/2020

Tony was quick, same day appointment, honest and upfront with pricing and made me feel comfortable in a Covid-19 world. Showed me everything he was doing and explained it to me in detail.

Recommend for any of your plumbing needs!

Rotha S.

2/28/2017

Did an amazing job! Was in and out just like that and reasonable price. The guy that came was very sweet and nice and was very professional. I recommend to anyone that is having plumbing issues!

Mary C.

9/17/2022

great service! fast and was able to resolve my issue. With kids I needed resolution fast and they were Dependable. Tony was amazing!

Daniel D.

1/30/2019

Dependable Rooter and Plumbing did an excellent job at clearing my back yard storm drains, along with the drain to the street. Tony and his crew was very professional and very reasonable with the costs. The job took no time at all and met all my expectations. I would definitely recommend Dependable Rooter and Plumbing for any plumbing or drain cleaning job. TWO THUMBS UP!

Laurie U.

11/13/2021

Tony and josh and crew are awesome. Really knowledgeable, efficient. They do what they say and very respectful

Roy K.

9/28/2021

Tony was just awesome. Very affordable and highly professional and courteous. Took care of my issue in matter of minutes. I have now a plumber on my speed dial!!!!!!

Wally R.

9/15/2018

Called on Tony Shaw again for our drainage problems and again he did an excellent job to solve our plumbing problems. Well done, Tony, we will definitely call you again and again should we encounter plumbing problems.
Very professional and knows exactly what to do.

Brando M.

8/16/2021

Josh arrived exactly on the time he told me over the phone. He was pleasant, informative, and proficient with his job. The job was done in less than 30 minutes. He also imparted some tips to avoid future occurrences. Overall, my experience with Josh and this company exemplifies excellence in quality of work and service. I highly recommend this company and Josh for all your plumbing work.

Steve B.

03/10/2021 12:00:00 SA

Bryan Moreo did a great job!!! He arrived on time, was courteous and fixed the problem quickly. I will definitely use Dependable Rooter and Plumbing again.

Shalizeh M.

01/05/2021 12:00:00 SA

Tony was able to return my call and come
Out to unclog my drains the same day. He was friendly & professional. I'd gladly refer him to all my neighbors great service!

Warren B.

03/08/2022 12:00:00 SA

Unfortunately, my house ended up being outside Dependable's service area. However, I just want to compliment them on their responsiveness and friendliness in fielding my request for a quote. They responded immediately, then Tony called me to find out more info. He was extremely friendly, and tried to help me troubleshoot over the phone despite being outside their area. I definitely would want to use them if we were close enough.

Keenan G.

12/18/2017

excellent work, very professional.
literally saved my situation and returned things back to normal. highly recommend you go with tony and his guys to get you situated.
5+ stars!

Maryam S.

02/01/2023 12:00:00 SA

Needed emergency plumbing for kitchen, they responded immediately in seconds, friendly & helpful, came out on Time & took care of the problem quickly! Thank you!!! Definitely recommend!!

Nat S.

02/03/2023 12:00:00 SA

A friend recommended this company to me. Josh was trustworthy when providing the estimate. He did not attempt to persuade me to make a decision; instead, he provided me with options that met my needs and budget.

Excellent customer service Service appointment was scheduled quickly, and I was able to complete my service before my scheduled appointment. (In my experience, contract workers are typically late, never early.) He finished his work and left the place clean. Would enthusiastically endorse Dependable Rooter and Plumbing.

Sheryl C.

7/18/2022

Thanks to dependable rooter and plumber they found my leak under the concrete and replaced the pipe. I would use them again for all my plumbing needs.Josh was great

J S.

08/06/2021 12:00:00 SA

My parents had sewer pipe blockage and breakage due to tree roots growing into it (as shown by camera inspection done by 2 different companies). Called several companies including well-reviewed ones on Yelp, to compare pipe repair costs. Unlike other 5-starred plumbing companies, Tony from Dependable Rooter did not require yet another paid camera inspection. He came out on a weekend to assess the problem, came up with a competitively-priced solution, and scheduled his crew(s) promptly.
Crew leader Josh was on-time, patient at answering all my questions (even in the sweltering heat!), and considerate (nice clean-up job and avoided damaging - whenever possible - plants in our garden when they had to dig down to the pipe).
I highly recommend this company and wouldn't hesitate to refer all my family and friends to them. Thanks, Tony! (And to Josh, Juan, Jacob and Duke, appreciate all the hard work you guys put in in this brutal heat- well done!)

EM G.

9/27/2014

I called in to schedule a drain cleaning for Friday but they didn't have availability until Saturday morning. so after speaking with tony and scheduling an appointment for Saturday morning with confirmation we got a no call no show. way to keep it classy. can't recommend them for that reason.

Edward P.

9/13/2021

Needed to have a slow draining kitchen sink cleared Saturday morning and called Dependable Rooter since they had so many good Yelp reviews. I was definitely not disappointed. Bryan came to my house , explained everything he was going to need to do, and went right to work. He was very professional, courteous, and knowledgeable. The sink is working well again, will be calling on Dependable Rooter for all my future plumbing issues.

Jessica M.

12/02/2019 12:00:00 SA

Very pleased with the service from Dependable Rooter & Plumbing. Tony was out within a couple of hours of my call which was unexpected but very much appreciated. He diagnosed the problem quickly and was honest with the work that needed to be done and the cost. Luckily, the problem/fix was quite simple that we opted to do it ourselves to save $. We'll definitely use this company again if we ever have any other plumbing issues. Thank you, Tony!

Martha C.

3/31/2016

We've been having problems with a clog under the house for a while. My husband called several plumbers and none could fix the problem until Tony. Very happy with the service. Tony came right away after we called him. Not only did he solved our clogged under the house problem but took the time to R&R a new garbage disposal that was cracked. Friendly and curtious. Price very reasonable too. He is our plumber now.

Rondo S.

06/12/2020 12:00:00 SA

I called DRP for about a water pressure issue. The company sent out a rep by the name of Tony. He listened about my problem, and quickly assessed my issue. He offered me some solutions to my problem. It seems that my sprinklers are the culprit. Thanks for your help Tony.

Paul Y.

02/03/2023 12:00:00 SA

Good service, good communications...they were able to fix my kitchen drain clog in a professional manner. Thank you Josh and Rick!

Mark S.

12/04/2017 12:00:00 SA

Tony was quick in his response and got the job done in less than an hour. Cleaned everything up and I think the pricing was fair

L B.

4/25/2018

Contacted company on very short notice. Very honest and dependable. Price was reasonable and fixed the problem quickly. I would highly recommend this company.

Justin H.

12/12/2022 12:00:00 SA

Dependable. It's in the name, and this company knows a thing or two about dependability. Friendly on time service with options for solutions to my kitchen sink not draining problem.

Jackelyn L.

01/05/2023 12:00:00 SA

I had Justin & Justin come to fix my incoming fresh water service riser due to the old water shut off gate valves not being able to close. They rebuilt the entire riser along with two new ball valve style shut off's for the irrigation and home they even added a new hose bib. Ask for the two Justin's they were great!!

Todd V.

11/10/2022 12:00:00 SA

I had some drain issue for both my showers and Josh came out earlier than expected which was great. The communication with him and Tony was excellent as all my plumbing issues were addressed. This is my go to plumbing company from now on and would recommend to all my friends and family!

Chris S.

11/26/2019

I called Dependable Rooter & Plumbing a few days ago because I had what sounded like water running constantly by my washing machine but no visible leaks. I spoke with Tony and explained my situation. He stated I probably had a slab leak and they could get someone out to diagnose it within a few hours. Nate contacted me about an hour before our appointment to verify, which was nice. When Nate arrived he was very professional and courteous. He immediately heard the water running and knew what it needed next. The next day Nate came back with a leak detection specialist (their sister company) and in about 20-30 minutes they pinpointed the leak under my hallway. Nate was able to repair it the same day which was nice. The price for repair was within $50 of his original estimate, again very nice. I wouldn't hesitate to call Dependable Rooter & Plumbing again!

Cyndi L.

05/02/2020 12:00:00 SA

I inquired hydro jet service through yelp yesterday and Tony was able to come by today to do the free estimates and also start the job right away, price is reasonable and Tony got the job done quick and clean! Thank you Tony!!

Yanyan A.

04/09/2022 12:00:00 SA

The reviews for this company are all true and they are 5 stars for a reason. We had a bit of a mystery leak issue and Dependable Rooter was exceptional every step of the way. It was easy to schedule and everyone was so nice and polite. Our technician Josh came by promptly and he was really the best. Incredibly knowledgeable and honest and was incredibly thorough. We ended up not needing any immediate work but were treated like VIP every step of the way. This will be the only plumbing company that we use and recommend to others moving forward.

Brad L.

12/07/2022 12:00:00 SA

Dependable lived up to its name. They responded to my bathroom pipe leak emergency quickly, helped me understand everything involved, and connected me with a good restoration company to help with the remodeling of my bathroom and homeowners insurance interactions. Fast, competent, knowledgeable, good communicators, and friendly. I highly recommend this company to you.

Solomon T.

2/23/2023

The toilet backed up occurred, around 7:30 PM. Tried what I could do, then called Dependable rooter in Claremont in the morning.. By ten AM, a young employee named Devin arrived. He explained the process, we signed some paperwork and he started investigating the issue. The job was done to my satisfaction. He explained a few things that can be done to improve the old drain pipes. All in all, he was knowledgeable, courteous, and knows what he was doing. I highly recommend Dependable Rooter.

Solomon Teffera

Monica K.

2/24/2020

Tony and his company were great! We needed to have our kitchen pipes cleared and on a Sunday, we were very concerned about the extra cost. But Tony came through for us very quickly and for a very fair price! He was very friendly, was very kind to explain everything thoroughly and made sure we were happy with the job he completed. We would definitely use Tony and his company again!

Laila T.

11/03/2022 12:00:00 SA

Tony was excellent. I called him to come in to unclog the toilet and he was here within thirty minutes. No jokeeee. It was so fast and easy. He was even really affordable. I will definitely be using him for future projects.

Simon B.

8/17/2020

Tony is amazing! He has saved our ***** numerous times now! He answers his phone when you call, shows up promptly, and gets the job done at an extremely reasonable price. I will never use another plumber!

Kathy M.

12/05/2020 12:00:00 SA

We couldn't be more thankful for finding this team of professionals. We called them out thinking we needed a small sprinkler patch job and ended up needing to replace our entire water line from the street. Bryan knew my concerns financially and did everything possible to bring the price down to make me feel comfortable while also making sure we had the best materials and the least amount of interruption to our water flow. The job was done quickly with no mess. I also feel confident that God forbid something unforeseen happens in the future they will be around to help fix it. Reliability is very important to me. I would 100% recommend them.

R. R.

4/20/2022

Quick response for a request, friendly and knowledgeable service, and prompt to keep an appointment. Great work on for my plumbing needs! Would highly recommend!

Jenny Y.

8/25/2021

My mother in law had large amount of water draining out to the street and couldn't figure out where was the cause. We were able to get an appointment the next day to have someone come to evaluate. Nathan Olivas arrived within the estimated time. He was patient and walked around the whole house to determine the problem. After a short while...he determined that the water that was going out into the street was due to the water softener discharging non stop.
We appreciate the honesty of Nathan and took the time to do a complimentary evaluation.

Janny L.

03/05/2022 12:00:00 SA

Had issues with 2 of the 4 apartment units with black sewer water coming up into the bathtub. Called Saturday night and Jeremy and his team came the next morning to assess the issue and had great patience with us to explain the issue a few times to the multiple different owners on this property. We actually had 3 quotes and this quote was the cheapest and the least intrusive to the interior of the building. They were quick to respond and resolve the issues.

Lou G.

12/15/2022

Our main drainage was backed up due to a clog which ended up coming back into the house and creating some flood onto the floors. I contacted Dependable Rooter & Plumbing and they had someone down within the hour and offered us different options. We decided to just snake it first and see how it goes. Didn't take long for them to unclog it from the drain access in my garage and turned out to be a soft blockage. They did suggest some preventative options that are more long term solutions if I was interested. I'm glad I contacted this company as they were able to resolve my issue quickly. The technicians that came down were very nice and easy to deal with. Will use again in the future!

Alex G.

05/04/2022 12:00:00 SA

Josh and Angel came out at the time they stated they'd be here. Very detailed and was able to explain my options to clear a clog in my kitchen sink. I would definitely use their services again and would recommend them to anyone that require plumbing services.

Donna B.

09/01/2019 12:00:00 SA

I called Tony on a Saturday evening with my plumbing issues at first he said he was all booked up till Tuesday but when he heard about the water leak that is soaking up my carpet he quickly than said I'll be there tomorrow . Turns out it was not a plumbing issue instead it was my AC unit causing the problem. He ended up fixing my leaky toilet.Great guy!

Jane A.

6/27/2022

I rarely write reviews for anything but Tony did a great job fixing my kitchen sink that I've had clogging problems with for a long time. This time the clogging was pretty bad but now it's all fixed. Tony even said he would come out again for free if we had any issues within 30 days! The service was very professional, quick and at a reasonable price. Best of all Tony is such a nice guy. I would highly recommend!

Steve S.

04/11/2023 12:00:00 SA

This plumbing company is the best. Our bathroom sink clogged. Searching on Yelp and found the Dependable Rooter with a very good rating. The customer service is great. Within 10 minutes, Devin called to inform me that he'll be at my house in 30-45 minutes. Devin is polite, courteous, and professional. He explained the problem and got the job done. Thank you for your help, Devin! Will definitely call them again if we have plumbing issues.

Angelo R.

6/28/2023

Emergency service was just done today 06/28/23 at my residence. Huge leak coming from the water tank pipe. GREAT SERVICE & GREAT PRICE!!! Tony, I think is the owner, was true to his words and sent his tech guy on my requested time. Tech Rick was VERY courteous and VERY professional. I 110% RECOMMEND this company to anyone who needs ASAP plumbing services. I give this company a well deserved 5 STARS!!! AWESOME JOB Dependable Rooter and Plumbing!!! Thank you!!!

Kara P.

11/02/2018 12:00:00 SA

If you have any plumbing needs, don't hesitate to call Tony at Dependable Rooter & Plumbing. He was polite and informative from the call all the way through the service. He showed up during the time frame he said he would and quickly addressed the problem. I will definitely be contacting him again for any of our future plumbing problems!

Whitney W.

06/08/2020 12:00:00 SA

Tony was super responsive and replied me on Yelp within 1 min, he told me he's with another customer so I went ahead and waited. He called me in about 15 min and showed in soon after since he's nearby.

I told him we wanted the water pressure regulator to be changed and he did a quick job on it with fair price. He even went hand to band taught me how to adjust it if we ever need to turn it up or down without calling in or pay for another service again.

Nikki N.

10/19/2022

Our kitchen sink would not drain so I called Dependable Rooter & Plumbing. Tony answered and was very pleasant on the phone. He came to the house and preceded to snake the clean out. After seeing all the sludge in the pipe my husband decided to have Tony hydro jet our pipe as We had that done at our previous home and never had a stopped up drain again. Tony explained everything he was doing and our drain is clean as new. If we ever have any plumbing problems we would not hesitate to call Tony in the future.

Andrew D.

5/29/2018

Found Dependable Rooter highly reviewed when in need for an urgent plumbing fix. They were ultra-prompt to respond to my online request for help and had called me within 5 minutes to discuss my issue. They were able to schedule an appointment for approximately 1 hour later, but said they'd make every attempt to show up earlier, if possible. Within 40 minutes they were at our door and able to fix our problem right away. Fair prices, amazing speed, confident & competent, extremely friendly... what else could you really ask for in a plumbing service? On a day when other companies didn't want the business because they were catching up from the holiday weekend... Dependable Rooter & Plumbing was the answer to our needs. Would definitely use them again in the future!

Ruben V.

6/13/2020

I am extremely pleased with Tony PROFESSIONALISMS, HONESTY AND LEVEL OF SERVICE. I called late morning today. He was booked solid for the weekend, but he found a way to take care of my problem the same day, clearly explaining my options and offering great pricing. Most importantly for me and my family, with everything going on now days Tony was wearing PPE at all times and maintaining social distancing. Great service‼

James B.

05/10/2015 12:00:00 SA

Tony Shaw the owner was awesome! They took care of my pipe leak in my garage in a very professional manner. Price was very reasonable and fair and they are top notch on what they do. Tony even called me to follow up if everything is resolved the following day which rare for any contractor to care. He will be my permanent plumber. I wouldn't waste my time searching online for a honest and professional plumber I found the guy.

I wouldn't hesitate recommending to my friends and family.

Michelle R.

7/20/2023

Our washer wasn't draining, so we called Dependable Rooter and Plumbing this afternoon. I was amazed that they were able to send out a technician immediately. He was able to snake the drain and fix the problem. Dependable, affordable, friendly, honest, and no upselling. We will definitely call Dependable Rooter if we have plumbing issues again in the future. +++Highly recommend +++

Sheldon S.

4/13/2022

Just got off the phone with Tony after putting in for an estimate on yelp. Was hesitant, as always, to leave my number as you usually get the hard/upsell with these guys. Tony was zero pressure, like talking to a friend. He actually gave me some free advice that made alot of sense.

Seems like an honest guy and company that I might use in the future

Karen R.

9/20/2022

I highly recommend Dependable as they are very helpful and professional. Tony and Nate have come to my home and were veery efficient in completing the job.
They have been my plumbers for at least 3 years.

Thomas N.

11/10/2021 12:00:00 SA

Jeremy and Justin did a great and fast job unclogging the drain. Saved my day.

Fast response on Yelp on Sunday and quoted competitive price!

Jacquie M.

2/20/2020

Fantastic joB!! Clean quick efficient and the price was right.
Very pleased with his service

Alan S.

10/22/2022

Our kitchen sink was draining really slow. Dependable rooter had provided verbal consultation in the past and I was impressed with their professionalism. This time, Josh came in and fixed the slow drain problem quickly but thoroughly. I recommend this team for any plumbing issues.

Norman B.

09/11/2022 12:00:00 SA

When my toilet wouldn't flush and backed up into the bathtub I knew I needed professional help. I had previously seen one of their companies plumbers working on a house in my neighborhood and he was gracious & helpful in answering my questions elven though he wasn't getting paid for it. That really impressed me so when I wanted to call them all I had to do was go to my refrigerator which had his companies phone number. They sent out a young man named Justin who diagnosed the problem (wipes were clogging the main line) and Justin kept me apprised every step of the way. He ended up discovering roots in my main line and gave me a very reasonable estimate (and far more important to me timeline) for the repair. Everything is now tiptop and if I ever have a problem again I have an accessible entry point for a snake to clear any blockage either in the house plumbing or to the sewer line. I am extremely satisfied with Justin's work as well as his personality and would recommend to anyone this company without hesitation!

Benjamin S.

12/22/2022

Josh and Rick did a great job with a clogged kitchen drain line. They hydrojetted the line and got it running again

Joey R.

02/11/2019 12:00:00 SA

I called Dependable Rooter & Plumbing early this morning due to my whole house sewer backing up. They answered the call immediately and were very polite and professional. They guaranteed an arrival before 3 pm and actually had an earlier opening and showed up within 3 hours of my original call. The service technician was friendly and talkative while diagnosing the issues. He explained the problem clearly and made recommendations for possible future repairs and upgrades. Made the required repairs promptly and the price quote over the phone was spot on. I would definitely recommend Dependable Rooter & Plumbing for your plumbing needs.

Anna Y.

9/26/2022

I would like to thank you for coming out your customer service was excellent I appreciate your service I would differently call you back if I have any plumbing issues

Chris O.

7/15/2020

Tony showed up really quickly, same day. He worked on my leaky backyard spigot and got it fixed after 3 previous fixes didn't work. Reasonable cost also after I called 2 or 3 places first.
Chris

Josh S.

1/24/2023

Tony came out on time, GREAT price, very reliable and knowledgeable I would definitely recommend Dependable Rooter to any of my neighbors or family

Terri F.

11/30/2022

My toilet, bathtub and my shower stopped up. Tony came immediately to my house to check everything out and see what I need to have done. He arranged for me to have service the next day which is today November 30, 2022. Justin is awesome! In fact I would like to have Justin be my plumber for now on when I do call and request help from them.He took his time he explained everything to me he was very very very courteous he was perfect. And I would recommend them for sure. I have had many many plumbers come here they were very professional request Just and he really worked hard and got the job done.

Star L.

8/25/2022

My home had a drainage issue and I was lucky enough to stumble on Dependable Rooter & Plumbing while searching for plumbers on yelp. Justin Webb came out and completely fixed the problem. He was highly communicative, answered all of my (many) questions, explained some plumbing 101 with me, and did a terrific job. I would encourage you to ask to work with Justin when working with this company!

Kaian W.

7/19/2018

We have some plumbing issues in the kitchen and laundry room. The original pipes were not done right. I called Dependable plumbing last night and Tony was able to come really quick this morning. He gave me many professional suggestions and told me how to do it right in the most affordable way. I can tell they are very responsible, professional and would like to help. I'll definitely recommend them to everyone.

MattAmy B.

07/05/2019 12:00:00 SA

I asked Tony to come out to look at a leak. We set up an appointment and he showed up when he said he would show up. He was able to assess the situation and give me advice on where he thought the leak was coming from. He was on his way in about 10 minutes and didn't charge me full price for the visit! I would recommend him helping you and will ask him back for future problems.

Scott K.

5/23/2023

Rick from dependable rooter was great. He and the office staff fit me in faster than I could have expected. His professionalism was top notch, and he quickly helped me diagnose a strange issue. I'll definitely be using them in the future.

Phylicia B.

11/13/2021

Customer service was great. Jeremy and Justin were able to come out same day and fix our clogged toilet in less than 10 minutes. Also gave us recommendations to prevent it from happening again. Would definitely recommend.

Dawn E.

10/14/2021

These guys were honest, friendly and dependable for sure. I would definitely hire them again

Jonathan H.

6/23/2020

Extremely friendly; prompt; and professional! Tony showed up immediately after I called him about a leaking pressure regulator outside of my home. He provided a fair assessment and made proper recommendations to look out for other components such as the master water switch. In the end of the day, Tony replaced both the regulator and the worn master switch to save me money in the long run. He even gave me a great deal on the repair, which he performed flawlessly within three hours! I highly recommend Tony for any hassle-free and top-notch plumbing services.

Nikole C.

6/27/2016

Dependable Rooter and Plumbing did a great job! My kitchen sink and guest bathroom sink were clogged and with his magical touch, they work just perfect now! Highly recommended! Very professional and trustworthy. They were fair and I am so thankful that I called Dependable Rooter and Plumbing! Same day service, they were here within an hour of me calling. From now on, I will always call him for my plumbing needs. Thanks

Taylor S.

09/10/2020 12:00:00 SA

Bryan was great and really appreciated him taking the time to explain what was going on with our plumbing. Highly recommend their service.

Westin M.

6/18/2020

Nathan swung by for a quick fix. We had water coming up our sink and laundry room and he cleared up our pipes. Very nice and professional!

Ingrid O.

08/05/2022 12:00:00 SA

We were having an issue with one of our toilet, Justin came out to inspect it for us. He was great, good energy and resolved our issue instantly. He inspected our bathrooms and waterlines and was able to determine it was a minimal issue and fixed it on the spot.. the services was great and best of all fast! He was able to get it resolved in 15-20 mins.

Thank you dependable rooter and plumbing - highly recommended.

Carolynn C.

01/11/2021 12:00:00 SA

I called this company today for a clogged pipe that was causing a backup issue! The gentleman I spoke to on the phone (sorry didn't get his name) was kind and helpful. Their response was prompt, arrived in the allotted time and called to update when they were on the way. Nathan was very kind, patient and helpful explaining the issues, resolutions and guarantee of the work!! Would use again if any plumbing issues arise!! Thank you for your help and professionalism!

Ryan Y.

10/02/2020 12:00:00 SA

Ron McNutt was super professional and speedy. Did a great job on repairing my toilet. Was able to find a same-day appointment and have the job handled for a reasonable price.

Just Doing M.

3/26/2020

Nathan is the BEST!!!! He came to our house and tried to fix the leaking pipe in our garage. He informed me he didn't think he was able to tighten it enough for the leaking to stop. Turns out he did and we didn't need to spend close to $900 to get it fixed after all!! Thank you, Nathan, for being an upstanding person!!! This company is lucky to have you. Makes Dependable Rooter look honest, ethical and definitely one I will refer to others.

Angel L.

8/26/2018

Called Dependable Rooter and Plumbing on Sunday afternoon and they were out in about an hour. Snaked my main line and had things back to normal quickly. Excellent service, extremely courteous and friendly. I would use them again in a heartbeat!

Bodie E.

12/04/2022 12:00:00 SA

These guys rock! Great communication, on time, great work. Justin was professional, cleaned up the work space, and was very efficient. Not the cheapest, but I gladly paid for skills & experience! Thank you Dependable Rooter & Plumbing!!

Jaquelyn T.

4/21/2019

Tony came to our house to clean our drain pipe on 4/13. He was very fair and honest. He went out of his way to complete the job and help us out with our plumbing situation. I would recommend him for any plumbing jobs.

Davin C.

8/29/2022

Had an emergency copper pipe leak in the ceiling and Justin was able to fix it quickly! Justin was friendly, patient, and professional. Would definitely recommend.

Ingrid Y.

8/21/2022

I had great experience with this company. Both the owner Tony and the technician Justin are respectful, honest, knowledgeable and responsive. We ended up repiping the whole house due to tree root problems. The project was started and completed on time within 5 days and the price was very reasonable and competitive. I can't thank you enough for providing such an exceptional service. I highly recommend this company!!!

SABRINA M.

4/15/2021

Tony showed up right away, on time, and took care of the job quickly. He had my restroom up and running in no time. Thank you Tony :).

Isaac A.

4/28/2023

Mr Tony was honestly the best Plummer for the job. He gave me his thoughts on why my bath tub drain was backed up so much. He cleared the drain quickly and gave me knowledgeable information on what I need to do next. I felt he was completely honest in his quote and didn't up charge me like other companies have in previous situations. Mr Tony was very professional and courteous. I will definitely use him for future projects. Thank you Tony

Eileen L.

11/15/2022

Tony came out to check my drain, but I didn't end up needing anything done! He was very polite and I'll reach out if anything breaks in the future.

h h.

1/25/2022

Had a clog in the main sewer.
I contacted Dependable Rooter & Plumbing and the interaction was smooth and effective from the beginning. The day after, on a Sunday, Jeremy and Justin came to my place and very quickly diagnosed the problem, fixed the clog, and then imaged the sewer line with their fiber-optic camera to provide a visual assessment of the lining corrosion and roughness inside the decade-old pipe, which was catching debris and is the root cause of the clogging issues. They clearly described a definitive remedy for it and fairly priced it. They proceeded with epoxy-coating the inner surface of the pipe, creating a new smooth and lasting lining in it. This was a big and skill-demanding job, which the crew did efficiently in just one day.
Overall competent, knowledgeable, and quick working.
Highly recommended.

Joe S.

04/10/2021 12:00:00 SA

My mom needed her clogged kitchen sink cleaned out and the guys from Dependable took great care of her! Professional and dependable Bryan took good care of my mom. Highly recommended!!

Yamen N.

08/12/2017 12:00:00 SA

Tony Shaw did a great job discovering a leak from my kids bathroom but I thought the price for caulking was a little much... however I would definitely use them again as he was very straight forward about everything.

Nina L.

3/27/2017

I needed to find a local plumber for my rental property in North Pomona. I use YELP when I am looking for reputable businesses and this was again another great one! I called Dependable Rooter and Plumbing today and believe it or not they were at my condo in a little more than an hour - same day! Tony was the real deal! Turns out he is the owner. I could not be on-site for the bathroom plumbing issue, but Tony was kind enough to understand and took my payment information over the phone. His price was what I'd expect to have paid and my tenants mentioned to me that he was very professional. I have used others in the past, but I will not be calling any other company for any plumbing issues! Thank You Tony for a job well done!

Yvette R.

4/21/2022

Found my water leakage quickly and provided the best pricing! Josh was great and easy to work with.

Kiki M.

11/25/2019

Tony came to my house on Friday just to fix a simple clog in our toilet. He was so professional, nice and made for an all around positive transaction! I'll definitely be using his company in the future. He's a connection you don't want to lose.

Alexandra R.

1/28/2022

I was experiencing a sewerline back up at my home and did not know what to do. I had called out another company at first to help assist me with my big problem that I was dealing with. Come to find out, I had a broken sewerline and I had a ton of roots in my pipe which caused me to back up.
The company that had come out quoted me a price of over $20,000.00 to replace my sewerline. I thought that was a bit pricey so I decided to go on online which is where I found Dependable Rooter and Plumbing and I am so glad that I did! I took advantage of the free estimate that they offer and had them to come out and provide me with a second opinion and estimate. Yes I needed a new Sewerline but their price was much more affordable. I had a great experience with this company.
They have great customer service and the plumbers that took care of my sewerline were awesome.I am really satisfied with the service that this company have provided. I would definitely recommend this company!

Anthony D.

7/28/2020

Excellent service. Very respectful, reliable and left everything clean when finished. Nathan showed up on time with a smile on his face ready to work. He finished in 30 min and Nathan even helped me fix a loose screw on my front door on his way out. I really appreciate that. This is a great company. Definitely using them again

Sara S.

05/12/2020 12:00:00 SA

We have had two leaks for quite a while and so with all this staying at home we decided to try and fix it ourselves. Needless to say it was out of our league and so Dependable rooter and plumbing came and gave it a look, it wasn't an emergency but they were willing to make it affordable and that was all it took to get it fixed. It was done in two hours and Tony was very friendly!

Alana T.

01/06/2020 12:00:00 SA

Tony answered my call at 6am and came at his earliest availability to unclog the main sewage line at our house. His professional service, fair price, and friendliness won my 5 star review! Thank you so much Tony!

Matthew S.

08/05/2022 12:00:00 SA

After a personal phone call from the company owner (after some miscommunication mostly on my part), they sent Jeremy their tech right over and they resolved all of our issues. He was extremely courteous and professional. Thanks to all involved!

Lesly R.

4/17/2015

Toni Thank you so much! You told me you would arrive in 45min and you showed up in 20min, i told you my issue with the backed up toilets and septic and you explain to me all my options and saved me money. Your customer service was excellent! Thank you for going out of your way to help your customers you are a good man, may god bless you!

Eric D.

2/15/2019

Called Dependable Plumbing and Rooter to clear out the clog in my kitchen and bathroom drains.

They were a fast, friendly service. They gave me a fair estimate and communicated the service to me effectively. Would recommend using their expertise for my future plumbing needs. Thanks!

Kelly M.

12/05/2022 12:00:00 SA

Josh was able to come out and provide us great service. We had a hard time reaching other vendors, and Josh came out to help us. He provided a reasonable estimate, performed services well and cleaned up afterwards. It's so hard to find someone you trust, so I would highly recommend to work with them.

Julie C.

11/16/2022

Quick and easy. Came out on time, identified the problem, fixed in minutes and was done!

Meylin Amber A.

7/16/2019

I am so happy we called Tony from Dependable Rooter and Plumbing today. He was very professional and did an amazing job. His work was clean and fast. He was able to work without interrupting my flow of business. From now on we know to call Tony for any plumbing issues we may have. Thank you!!

Kelly C.

8/18/2021

Nathan is the best! So professional and kind! He fixed our toilet and other things and ended up saving us money. So knowledgeable and honest. I will be calling Dependable Rooter and plumbing from now on! Thank you so much!

Victor B.

12/03/2020 12:00:00 SA

I found Dependable Rooter & Plumbing through Yelp. Initially, my home warranty company sent another rooter & plumbing company to my home to fix a plumbing stoppage problem. As a result, the plumbing company discovered that my main sewer line was clogged with tree roots. The plumbing company quoted me a large amount of money to hydrojet removal of the roots & install a liner to prevent future root growth in the sewer line. I immediately went on the Yelp website in search of other plumbing companies for a lower price estimate. Tony, Dependable Rooter & Plumbing, immediately responded to my request and came out to my home that same day. Tony quoted me a much lower price for the same services. It took his crews 2 1/2 days to do the work. I was very satisfied and grateful for his service and discounted price. I wholeheartedly recommend Tony and his Plumbing Technicians. They do a great job. Tony has empathy and understanding of a customer's situation and needs. Thanks Tony!

Cecilio F.

3/24/2017

Knowledgeable, professional people, quickly diagnosed my noisy plumbing ( water hammer due to excessive pressure ) and repaired it at a reasonable price.. rhx

Jamie R.

1/29/2018

This was the best experience I've had with anyone in the service industry. Tony without a doubt has the best customer service I've ever come across. Fixed the issue. Then went above and Beyond expectations. Call Him. Call Dependable rooter and plumbing.

Bryan B.

4/21/2022

I can't say enough about this company. I called in around 3:00 and Nathan the service tech. was at my door with in an hour. He fixed what the last company did not. He was easy to talk to and I was very comfortable having him in my home. He quickly cleared my drain and was out the door. He did give me a free estimate and I felt he's prices were reasonable. If I have another plumbing problem, I will call for Nathan at Dependable Rooter & Plumbing again. It was a great experience! Connie Blakkan

Alma W.

12/09/2022 12:00:00 SA

We contacted the company about a clogged drain and received a prompt reply. Scheduling was easy and fast. They arrived on time and communicated with us throughout. Very polite and professional. We will definitely use them again when the need arises and would highly recommend them to anyone.

Alesha S.

02/12/2021 12:00:00 SA

Tony was great and really helped us out when we needed it. He was fast, efficient, and super nice. Highly recommend them!

Jessica S.

2/26/2021

Awesome service Highly recommend.. I contacted the business and spoke to Tony he was very understanding of my situation. He came right way to asses the issue and gave me a hassle free quote.

Marci S.

2/19/2022

I had a major repair need for my rental home in upland - we needed to do a complete Repipe and I went to help for options
Tony was very responsive and came out quickly - Jeremy came out for the estimate and impressed my tenants with his professionalism - they were willing to work with me on the pricing and timing. They brought in extra help to complete a full house repipe in one day- they repaired the walls in day two - this was a major investment and I was impressed- highly recommend

Michelle Z.

01/06/2021 12:00:00 SA

Bryan knocked on our door on a Saturday afternoon, after he determined that our water line was flooding our neighbor's back yard. Bryan was professional, knowledgeable, kind and worked very hard to fix the problem. Bryan and Josh were fantastic. They fixed the leak in our sprinkler system efficiently and cleaned everything up once they were done. So happy with their service and will definitely call if we are ever in need of plumbing services again.

T J.

4/19/2023

We had an emergency water line break that needed to be addressed immediately. Jeremy was very responsive, and came out within hours. He quickly developed a game plan and came back the next day to complete the job. I would definitely recommend them and will use them again!

Tila G.

3/22/2018

Our water heater stopped working last night, and we needed someone to fix it asap. Tony took his time to reply to my texts, even after his business hours. He said he'll be available at a certain time the following day. He showed up per his text, fixed the water heater and provided excellent service and got us hot water again. Highly recommend them.

Inman R.

8/27/2020

I called Dependable Rooter and Plumbing because I had a leaky pipe that had ruptured all over my daughter's basement room. These guys came in ASAP, assessed the situation, I gave a price, completed the repair all in the same day. The representative that came out was very professional, quick, and knowledgeable,.

Jennifer B.

10/29/2022

Quick service did a great job. Was super easy. Thank you for you honesty and for price.

Sergio R. S.

08/12/2022 12:00:00 SA

Very positive and professional attitude dealing with customer. Problem solving to ensure task was completed successfully.

Giovanni F.

05/08/2020 12:00:00 SA

Nathan was professional and knowledgeable. His work performance is outstanding and kept me informed every step of the way. He also made sure that the job he did was done right by double checking things. I definitely recommend his service.

Darrel M.

11/28/2018

Had Tony out to my commercial building had problems with the sewer line he cleaned out the sewer line everything was working perfectly after that very clean and excellent work

Michelle V.

3/28/2018

Tony arrived on time and gave us good news. Made some recommendations for future projects to prevent more problems. No pressure to get work done but a lot of information on our best plan of action. Highly recommend.

Amanda R.

10/24/2017

The Testimonies to Tony written are very accurate! Put your problem in Tony's hands, you won't be disappointed! Tony diagnosed the problem and came up with an affordable solution. He was extremely professional and didn't waste anytime getting started on the big project the next day. He made sure to give us regular updates throughout the project. We choose Tony because he had come out previously and looked at our toilet and we were very impressed with his service. Highly recommend!

Jonathan B.

11/22/2022

Called Dependable Rooter and Plumbing for a leaky shower. Josh came the following day and saw the problem and knew exactly what was needed.

Today Josh came at 8:00 am to work on the shower and was completely finished by 10:30am. He installed new shower fixture, fixed/ replaced the leaky drain. The guy was super friendly and knowledgeable and worked fast. Definitely recommend to anyone who needs plumbing service.

Char W.

4/22/2019

Thank you Tony for responding immediately and fixing our plumbing issue. I appreciate your professionalism. Also, pricing is very reasonable. Thank you!

Agnes B.

10/14/2020

Tony was very helpful. He came within the hour as he had promised and didn't try to upsell me, as others would probably do. Totally satisfied and happy with the service. Thanks Tony!

F. H.

1/13/2017

Tony was great and professional. I was very nervous all along the way, especially when I learned they had to jackhammer inside our house and that might not get to all of our problems. Turns out that the work he did with the camera and locator was accurate and did pinpoint a major issue with our pipes where they couples and roots got inside. They had to get through tile and concrete and over two feet of dirt, but they did this and fixed the pipes in one day.

Krystal M.

08/07/2022 12:00:00 SA

I can't thank Tony enough for his responsiveness and professionalism! One of my toilets got clogged over the weekend and it affected my other toilet. Fearing my main sewer line was backed up, I messaged Dependable in a near panic. Not only did I get a response in what felt like seconds, Tony came out the same day to take a look.
He was professional, friendly, and very reasonably priced (especially considering he came out same day on a Sunday!). We've lived here for 30 years and have gone through several plumbers over the years but we'll be calling Tony from here on out! I can't recommend Dependable enough! Thank you Tony!!!!

Jackie O.

08/06/2019 12:00:00 SA

The best plumber around!! We thought we had a huge plumbing issue but thanks to tony we realized it was a small issue! Very dependable and honest! Definitely calling him for all our plumbing issues from now on!

Edita D.

10/20/2022

Big thanks to Tony. He unclogged our kitchen drain because he had the right equipment. Sometimes you need that 100' hose.

Lisa J.

07/01/2023 12:00:00 SA

No one wants to need a plumber...ever especially on a Saturday! Rick was prompt and knowledgeable. He quickly diagnosed the issue and dealt with it. I definitely recommend....

Leticia G.

5/18/2021

Would highly recommend!!! Nathan Olivas came out to check on why our water pressure was low in our bathroom. After doing some testing and running water, he was able to find the culprit...a small rubber disc logged in the shower head! He was my hero today! Thank you Nathan for your awesome attitude, professionalism and service! Also thank you to Tony for your prompt reply to my message! A++++ service!

Jonny K.

1/21/2021

Two weeks after moving in my first new house I experienced a flood! This was the result of another plumbing company (shall remain nameless) who failed to inspect our sewer lines correctly. It was all a nightmare until I found DR&P! Tony is the man! He correctly diagnosed and resolved the problem in a blink of an eye. He and his team were very prompt, professional, and honest. If you own a house it is a MUST to have a reliable plumber in your contact list for peace of mind. Choose this company and you will be in very good hands!

Sharon K.

4/22/2020

I used my Yelp account to search for a plumber in my dad's service area which is about 20 minutes away from me. Tony sent me a text within the first 10 minutes and told me that he could be over to my dad's place in less than 90 minutes. He was there in about an hour and resolved the problem with my dad's backed up toilet. I highly recommend dependable router and plumbing and I felt very comfortable sending Tony over to my 98-year-old fathers house. Sometimes I worry that when service people get over to my dads house that they will try to up their services. I was very appreciative that this did not happen and I will definitely use them in the future for my dad's needs!

Jeimy N.

3/28/2022

My water heater leaked and I called for help. I received the quickest respond even on a late Saturday evening evening , and was scheduled for help the very next day. Jeremy was awesome, very friendly and honest about the issues. I appreciate the work ethic. The issue was resolved. I highly recommend the company, and will definitely call back for any future plumbing issues. Thank you!

Sam B.

07/11/2020 12:00:00 SA

We had a blockage in the kitchen on a Saturday morning just before a party, and called several plumbers to no avail. Dependable Rooter swiftly came out and resolved our issue in time to do the dishes for the party! I always calling Dependable Rooter first from now on.

Maritz C.

11/30/2022

I woke up this morning to a flooded kitchen. I was feeling desperate and concerned. This was the last thing I needed right before the holidays. I went in Yelp and requested several quotes, and out of all the quotes I received the most honest and reasonable was from this company. I called the number listed here and was greeted with the most kind customer service from Tony. After speaking to him I felt a sense of relief. He came to my house promptly and took care of the problem in no time. After he was done he even gave me a few recommendations. I highly recommend this company not only for their honest and reasonable prices but also their excellent customer service.

Liza S.

6/26/2020

On a Saturday night, I requested plumbing assistance with a main sewer line blockage with yelp. They recommended four companies; Dependable Rooter & Plumbing was one of them. I communicated with Tony, who initially set up a free estimate appointment for Sunday. I just happened to ask if there was any type of fee for him to come out on a Sunday? Sure enough there was - glad I asked. He set the time for Monday 10 a.m.-12:00 p.m. and stated that he would call me 30-60 minutes prior to arrival. At 12:06 p.m. (past the time frame Tony gave me), I had not been contacted by Tony or this company. I emailed Tony reminding him of my appointment and asked if he was running late. About 15 minutes later, he responded that he I was with a customer and would be done shortly. After 1:00 p.m. (almost an hour later), I emailed back and cancelled my appointment. I was literally waiting for him to arrive and I needed to get to work. My Ring doorbell, indicated that he showed up at 2:30, literally 2 1/2 hours after the latest time of my scheduled appointment time frame. The reason why the times matter so much, is because he set up this time and I was waiting around for what would have been 10 a.m.-2:30p.m (4 1/2 hours) before he would have showed up. Had I not emailed him, I do not believe he would have given me a status of his timing - which would have made a huge difference. When you let people know what's going on, they are more prone to leniency towards the situation. I felt that if his blatant disregard and inconsideration for my time and his lack of communication was this bad, I didn't want to chance hiring his company. So I guess his poor communication or lack thereof helped me to dodge a bullet.

Frances M.

3/23/2023

This plumbing company is the best. I found a leak beneath my kitchen sink this morning and panicked. Sent a bunch of inquiries on yelp and Dependable was one of the first to call back - the owner himself (Tony) called me. He got a plumber out (Devin) to my house within the hour for an estimate. Turns out it was just a loose connector, and Devin was so nice and tightened it for me (free of charge)! I felt silly but honestly for someone like me who is not handy, I wanted a professional to come look at the problem. Courteous, polite, responsive, and fair - will definitely call them again for my next plumbing issue! Totally will trust them in the future.

Thank you so much!!

Sonny F.

7/13/2023

Justin was great. I just had a new dishwasher installed from a Best Buy installer and they didn't hook up back up the drain pipe properly which caused a leak. Dependable rooter and plumbing connected me with their tech Justin. He came to my house in 30 minutes and fixed the drain pipe that the installer should have put back correctly in the first place. Will be using Dependable rooter and plumbing moving forward.

Neal H.

01/12/2023 12:00:00 SA

Josh is a decent man, he took care two issues caused by busted water pipe. The company is fast response, came to my place within 2 hours of my quote request. Recommend for emergency repair.

Sunita H.

2/20/2021

We had our water heater go out on us last night! We called Dependable Rooter & Plumbing the next morning and they were here as soon as possible. Bryan M from DR&P was great! We really appreciated his punctuality, efficiency, and knowledge.

Monique S.

04/03/2020 12:00:00 SA

This company is fantastic. Nathan and Tony were quick to respond, quick to come out, friendly, reliable, and made it a point to keep us updated every step of the way. We really appreciate businesses that can do all of this.

Jason H.

10/16/2020

Called Tony to schedule a service and he came quickly to fix my garbage disposal. Service was quick and clean with the pricing being very fair. I would highly recommend him!

Jordyn S.

4/26/2021

Tony was awesome! He came very soon after we called and was very quick to unclog our overflowing toilet. I will definitely be calling him again!

Robin W.

05/08/2023 12:00:00 SA

I'll definitely call these guys back and recommend them to my neighbors I called on a Sunday and got hold of Tony, who explained the potential costs and scheduled my appointment for the next day. Justin arrived on time, presented himself in a professional manner and took care of my draining issue at a fair price.

Angie S.

6/26/2023

They responded right away Tony was so honest with me did a JOB highly recommend them

Jon D.

01/02/2019 12:00:00 SA

Tony was is great plumber. He was very professional and made sure to check my problems with my lines before charging me. He is honest and will make sure you do not pay or overpay for work when you do not need it. I will be calling him when I have any problems. Thank you Tony for being a great, dependable and clean plumber.

Eduardo A.

7/18/2018

Dependable and Trustworthy crew, we had a leak in the pipes that ended up being worst than we thought. Tony and his crew took care of the issue in an extremely timely manner.

Mary Rose S.

10/16/2022

Dependable Rooter came out and resolved the issue - fast and great customer service with a reasonable price.
Hopefully will not need any work done but will call him again if I need service like this.

Cory Z.

7/27/2020

Arrived on time, provided a reasonable price and completed the job quickly and as requested. Would hire again.

Juan N.

10/21/2019

Great friendly service with fair pricing. Definitely calling again.

Very professional.

Michael W.

4/19/2019

Tony and Al came out and took care of my plumbing needs. The process was done in a timely manner and I was charged a fair price. In addition to them being excellent plumbers, I was even more impressed with their honesty and good hearts. I will definitely recommend Dependable Rooter and Plumbing to my family and friends.

Gabriela D.

05/10/2023 12:00:00 SA

We recently had the unfortunate experience of dealing with severe plumbing issues in our home. Water started flooding our bathroom, panic set in, and I knew I needed professional help immediately. Thankfully, I came across Dependable Rooter and Plumbing, and their prompt and efficient service truly saved the day.

I reached out to Dependable Rooter and Plumbing in a state of distress, and their customer service was exceptional from the very beginning. The person who answered the phone was calm, empathetic, and understanding of the urgency of my situation. They assured me that a technician would be dispatched to my home as soon as possible, and true to their word, a plumber arrived within the hour.

In the end, Dependable Rooter and Plumbing successfully resolved the plumbing emergency in my home, restoring functionality and peace of mind. I couldn't have asked for a more reliable and trustworthy service in such a stressful situation.

Based on my personal experience, I highly recommend Dependable Rooter and Plumbing to anyone in need of professional plumbing services. Their exceptional customer service, skilled technicians, and efficient problem-solving make them a go-to choice for any plumbing issue. If you find yourself facing a plumbing emergency or require general plumbing assistance, don't hesitate to reach out to Dependable Rooter and Plumbing - they truly live up to their name.

Ash C.

1/23/2022

I called Dependable Rooter & Plumbing and they were able to come out the same day to my home. The plumber came out to fix my clogged toilet. The quality of work performed was awesome. He was friendly and walked me thru everything he was doing. The price was also reasonable as some companies tend to overcharge you for plumbing services. I would definitely recommend giving this company a try!

Gigi K.

10/28/2022

Justin showed up on time, was communicative, clean, fast and effective. Everything you want in a rooter plumber!

Karla T.

3/21/2023

We woke up to water seeping out of a baseboard downstairs. Suspected a burst supply line in the slab. This was confirmed. After being given all our options we chose to have the whole house repiped. Jeremy got a crew here the next and the repiping was finished that day. They came back a day later and repaired the drywall access points. Very clean and thorough. What I really loved was that they work directly with Tiptop Restoration. Jose from TipTop was here the day after the repiping and did a thorough assessment and is acting as an intermediary between us and our insurance company! This is going to be a long process, but thanks to Jeremy at Dependable Rooter and Jose at TipTop Restoration we will get there! Very grateful.

Mary H.

06/09/2022 12:00:00 SA

Justin was amazing! I called and he showed up the same day. He was friendly and very knowledgeable.
When your stressed and need your issue to be fixed correctly and fast , they are the ones to call.
Thank you Justin!!

Emily A.

4/14/2023

I've NEVER left a review before but felt I had to, this time. Big thanks to Tony for coming out, the same day, to fix my kitchen drain! I hate plumbing issues but he took care of it quickly and left the area just as he found it... Thanks again!

Mike E.

2/13/2023

Tony delivered the level of service that is, unfortunately, rarely found today. A man that stands behind his promises.

Absolutely, I would use him again.

John F.

12/29/2020

Before I start, it's important to disclose that my brother is a plumber, so this is probably the first time I've had to use outside services simply because he is now on the other side of the country.

Bryan and Josh are top notch. They were quick to respond, courteous, knowledgeable, and professional. They came out to investigate a blockage, but were unable to snake the line because of the weather. Even though the blockage cleared itself overnight, they spent considerable time determining the root cause and provided excellent camera footage to explain the situation in detail.

When we have future plumbing needs, these guys will certainly be our first call.

Robert H.

05/04/2020 12:00:00 SA

Tony was amazing. Quick response on texting(Sunday evening) and came out the next day. He worked hard to identify the problem and explain the required steps to repair. He was thorough and competed the work in a timely manner. Prices are reasonable and his attitude is great to work with. Thanks again Tony!

Adam M.

04/09/2023 12:00:00 SA

Ok company but they appear to try to land a higher price job instead of offering the best option based what is simply needed to fix the job. They also appear to advertise certain policies then remove them later.

Nic S.

10/15/2019

Amazing service, kind demeanor. Even though a project we were expecting did not come to fruition (not due to anything on Dependable Rooters end), I sincerely look forward to working with this vendor in the future. Tony was sharp, on time, informative, understanding, extremely accommodating, and just a pleasure to chat with. This is the type of customer service that simply does not exist many places any more. Highly recommend.

Michael L.

06/02/2020 12:00:00 SA

Tony was great had a plumbing issue with my bath tub and the kitchen sink that needed immediate attention since it was starting to leak from the lines being so backed up with all sorts of gunk. First contacted him via yelp for a quote and came by to give me a free quote with no obligation and came back to do the job within a couple hours. I will definitely recommend you to any of my friends or family that needs any plumbing issues. Thanks again!

Mercy I.

12/24/2019

Thank you to Tony for coming out on Christmas Eve to take care of my plumbing issue. Took care of the problem quickly and he is super friendly and nice. Now I can enjoy Christmas without stressing about the drain backing up again!

Dan C.

06/01/2020 12:00:00 SA

The drain line for our washing machine has clogged and overflowed a couple times in the past year. I thought I had cleaned it out, but it did the same again today, so I decided to call a pro this time since evidently I wasn't clearing it completely. Tony from Dependable replied to my Yelp request for a quote in a few minutes, asked a few questions to determine what was needed, then said he could come first thing tomorrow morning. A few hours later, he called back and said he had time to come this evening, so he did. He snaked out the drain line, but showed me that what was clogging it was sludge, which the snake can't grab and pull out, so he recommended hydrojetting it to clear it completely. He did a very thorough job, and took the time to show me what he was doing and explain the process to me, which I really appreciate. Overall, Tony was true to his business name--dependable--as well as friendly, timely, conscientious, and hardworking. Even after he left, he took the time to call me back and recommend flushing a sinkful of hot water down the drain to clear anything remaining after his work on it. To me, trustworthiness is what I look for the most in someone I hire, and Tony definitely fit the bill. I highly recommend him!

Zane A.

1/22/2020

Tony is very dependable and friendly. Knows exactly what he's doing, and is true to his word on when he will arrive. I will definitely choose him again. Thank you so much for helping us!

Amanda V.

12/12/2022 12:00:00 SA

Our kitchen sink was backed up and Josh was able to come help the next day. He showed up exactly on time, provided options to help, and explained everything.

Jackie T.

11/12/2022 12:00:00 SA

Called for a clog toilet on Saturday, same day response, good communication. Spoke to Tony and he was able to resolve the clog, and gave a few recommendations. Toilet is 22 years old

Vicky D.

9/25/2019

Picture this....it's Monday morning and your heading out to go to work. You realize your water main breaks and water is everywhere. You contact several plumbers and realize their quotes are too high, they're not responding or they're too busy and will come out the following day. However, with Dependable Rooter & Plumbing Tony came to our rescue. As owner of the company, he dropped everything to come and survey the problem. Tony and his team, Danny were able to fix the situation immediately. That is dedication. He is courteous, customer service oriented and is able to work with you. I found he was easy to talk to, honest and fair in his quote. I highly recommend anyone who needs or has plumbing issues. You will not be disappointed. Thank you Tony!

John S.

12/07/2019 12:00:00 SA

Having Tony come to our house to fix our problem was a great choice. Tony definitely went above and beyond to meet our satisfaction. It helped that he had a good personality and was easy to talk with, it almost made it seem like he was a friend who had been working on our house for years. Thanks again!!!

Wayne W.

3/17/2021

I called Dependable Rooter and Tony scheduled a visit promptly and he and Josh worked to clear my landscape drains that were completely clogged with dirt and roots. Afterwards I discovered one drain that was not running and Tony came out and took care of the problem right away. He is pleasant to to work with and kept everything safe with masks and distancing. I highly recommend Dependable rooter.

Tony C.

5/22/2019

Tony came for the rescue!
Had a leaking / broken garbage disposal last night. Scheduled this morning. Came on time and was professional with the job. Hour later we have a new better garbage disposal. Not sure what else you can ask for.

Marcia D.

2/20/2023

I called on behalf of my mother who had a main backup. I spoke to Tony who was very polite and he scheduled someone to come out within the hour. Justin came out to our home an hour after I called to clear the backups in our home and recommended we put in a 2 way cleanout. He explained fully the scope and cost of the work and he was very professional and polite. He scheduled this process 2 days later and Ricardo came out to perform this work. The price was reasonable and Ricardo did a great job. Everything checked out ok. Ricardo was also very professional and polite. I would recommend calling Dependable Rooter and Plumbing for all your plumbing needs!

Rick M.

11/21/2019

My 88 year old mother had all of the drains and toilets in her mobile home back up yesterday afternoon. She was pretty frantic so I tried a couple of other plumbers but the soonest they could come out would be sometime the next day. Needless to say, Mom was unhappy with that. Then I called Dependable Rooter and they were out less than two hours later. The plumber, Nathan, was very courteous and competent and had the problem fixed within the hour. We were extremely pleased with the availability and professionalism Dependable Rooter. I would highly recommend them to anyone.

Amy S.

11/28/2022

This company was very responsive and took care of the leak that we had. I highly recommend them. O

Rizibo O.

11/10/2020 12:00:00 SA

Tony Shaw came in 30 minutes and rebuilt the toilet in less than 30 minutes. Service was excellent.

Christina H.

11/29/2022

Dependable Rooter & Plumbing responded professionally and promptly! He even offered to wear shoe covers in our home! He was personable, honest, and fixed our garbage disposal immediately! We will definitely be reaching out in the future for any of our plumbing needs! :)

Carla F.

12/08/2021 12:00:00 SA

Josh was very professional and took care of my clogged drain. He also checked all the drains in the house to make sure there were no additional problems. I would recommend him highly to all.

Andy C.

11/07/2019 12:00:00 SA

My kitchen drain was clogged by grease, spoke to Tony on the phone and he came within 10 mins. He was very friendly and knowledgeable, spent more than one hour using snake and hydro jet to deep clean the clogged drain, problem solved. Price is reasonable and service is terrific, very honest guy, will use him again.
Thank you so much, Tony.

Abigail H.

12/22/2020

My main line burst and I messaged through Yelp and Tony responded promptly and he was able to get someone to come out to me same day.

Nathan came by and took a look and it turned out to be the City's meter. I was super grateful for Nate for helping me call the City and meter company to try and figure out what to do. He was extremely friendly/professional and I would absolutely recommend and use Dependable Rooter's services if I have any other issues.

Ana M.

11/29/2022

Justin got back to me, diagnosed the problem and fixed it ALL IN TGE SAME DAY!! I'm so glad I found this company! Justin was so polite and understanding. I will not hesitate referring them to others.
THANK YOU! For such great care and service!

Ryan M.

11/30/2016

Tony did a great job very professional and knowledge able. I highly recommend if you're looking for a plumber to give Tony a call!!Thanks for the fast and great service.

Kaitlin S.

11/19/2022

The absolute best! I called on a Saturday afternoon after realizing that our plumbing was entirely backed up. Unfortunately, as most plumbing problems, it needed to be handled same day. After calling a few other places, Tony assured me that he could be there! A few hours later he showed up, and fixed the problem for us! I will use Dependable going forward and highly recommend the prompt and wonderful customer service!

Josie V.

06/03/2023 12:00:00 SA

Great service! Tony came out super fast and was really helpful! Great work in such a quick amount of time. Very reasonable pricing! Came out in less then an hour. Will call them back if I ever have any issues!

Kelly D.

6/19/2020

Another 5 star review for Tony; he was quick to respond to our call and worked around our availability. Thank you for your reliable and honest service Tony.

Jonathan T.

11/13/2020

Arrived on time. They called ahead to let me know their ETA. Very friendly and approachable. I would call them again. I wanted my sewer mainline inspected and located, as I didn't know where it was at within my property. I appreciate their flexibility on working with my schedule and we're upfront on the cost.

Sean D.

11/23/2020

Nathan came out and fixed a leak in my garage. Professional and would use again. Great communication and kept safety in mind during Covid times.

Terri C.

10/14/2019

This business was the only one to answer my call at 6:30 am, gave me a true quote over the phone, his associate was on time as expected, he was professional and knowledgeable, cleaned up all the gross waste, disinfected the area, replaced the broken drain cap and thanked me for my business. Total time 40 minutes.

The owner (Tony) of Dependable Rooter was the only company who answered the phone at 6:30 a.m. otter companies said they were open at 6 am and/or a 24 hour service, yet didn't call me back till 7:45 - 8:00 am

Tony gave me two options for a price and told me someone would be at my house by 9:00 a.m. Dominic was at my house a little before 9:00 am. I paid $225 for a backflow problem and the problem was fixed in a short amount of time. I was relieved that he didn't play a a game or try to rip me off by telling me the problem was worse than they first thought and it was gonna cost more. Dominic even left to go buy a new cap for the drain cover because the old one was cracked. He cleaned up everything and disinfected the area. He was professional and informative in identifying the short and long term problem and offered me a solution for the long term so that we wouldn't have to go through this again. He said that we can shop around and get other quotes from competitors before making our decision. He gave me a written estimate and didn't push his company's service to be used. Bottom line: very impressed and I would use them again.

Ravinder S.

4/17/2018

Tony is the ultimate professional.
He was consulted for a problem at our office and showed up promptly.
He diagnosed the problem and looked for the most cost effective way of handling it. He explained the problem and gave me all the options and this was extremely appreciated. Unfortunately the problem was a bit larger than we were expecting but the way he handled everything, it made it less intimidating. He tried everything he could to make it work but there was a lot to be done. He gave me a time when the work could be done and he was true to his word and showed up on time with his crew and made it so we could resume seeing patients.
We had slight issues after the work was done (not his fault) and he bent over backwards to make sure we were completely satisfied.
Everybody wants to have a guy to recommend to friends when you want someone who is honest and dependable. He is sincere and trustworthy. I would not hesitate for a moment to recommend him to friends and family.
Thanks Tony, when it comes to plumbing, I now have a guy who can handle it.

Margie R.

01/03/2020 12:00:00 SA

Our toilet needed repair and we called dependable after searching numerous plumbers and reading reviews. We talked to the owner Tony who sent out Nathan immediately. Resolved our problem. Very professional and we understand why they have five stars and excellent reviews. Very happy with their service.

Cindy R.

7/15/2023

My fiancé reached out to Dependable Rooter & plumbing for help because our tub wasn't draining properly which made it difficult to take a shower on a daily. Tony took the time and effort to come out on a weekend and help us with our tub concern and answered all of our questions. He was very punctual, personable, professional and kind which I appreciated so much. We will definitely be calling him again for our plumbing repairs and highly recommend their services. Thank you Tony you are awesome!

Danny G.

08/08/2019 12:00:00 SA

Tony from dependable rooter was polite, quick, and informative on what the issue was and explained the process before doing the job. I would use Dependable Rooter for future jobs. Thanks Tony!

Elizabeth A.

02/08/2022 12:00:00 SA

Justin and Jeremy came out this past Sunday to unclog our guest toilet. They were very prompt and we were very pleased with the job. Highly recommend this company.

Matt M.

04/11/2020 12:00:00 SA

We just had a outstanding experience with this company. Tony came out after I tried everything to unclog our toilet. I called around 9:30 am and he was at our house at around noon. He was quick to assess the situation and give an estimate. It turned out our 2 year old flushed a diaper down the toilet. : ). Tony had to take the whole toilet off to get the diaper out. He got the toilet off very quickly, got the toilet reset in no time and we were all set up again. I am so happy to have found an awesome plumber who I can trust and rely on! I HIGHLY recommend these guys.

Rose H.

4/26/2020

Tony responded quickly to my emergency. Reasonable in price and did a great job in fixing the plumbing issue in the bathroom. We would definitely work with him again.

Debbie C.

5/23/2023

Jeremy and aaron came and took care of business,they were in and out ,very courteous, very polite and cleaned up after themselves. Great job guys I would highly recommend this company.

Ceeeline A.

1/30/2021

Tony!!! You are the best! We had a garbage disposal clog issue and had the hydro jet used to de-clog it. Tony responded quickly to our appointment booking and from the moment he arrived he was friendly, courteous, and patient and COVID safe (wore proper protective equipment throughout house and outside). Our plumbing issue ending up being a very bad clog but he was so knowledgeable and an expert at what he does he was able to clear it! We are expecting a baby any day now so you could imagine we were so relieved that this issue was resolved. You are our blessing. Thank you tony! We will definitely recommend you to our neighbors. Best customer service!

mike m.

8/31/2021

We have had an on going drain issue that Nathan at Dependable Plumbing was able to analyze and give us a very reasonable quote for repair. They were very efficient, got the work done quickly, and gave us a great warranty. The people at Dependable Plumbing are friendly and great to work with. I would recommend them to anyone and everyone. Great company!

Rochele G.

08/03/2019 12:00:00 SA

I needed a plumber to follow-up on a job poorly done by another plumbing company. I decided to use Dependable Rooter and Plumbing because of the Yelp ratings and reviews. Tony came, looked at the problem (a leaking pipe under the kitchen sink), and fixed it immediately. I believe I was his last call, since it was close to 6:00 pm when he arrived; yet he was still professional, kind, and polite. I was very pleased with his work and will use him as my go-to plumbing professional.

Jack J.

09/12/2022 12:00:00 SA

They come out and snaked my drain but it clogged up again that very same night, he won't not come back out and insisted I pay over $800 hundred dollars on a hydro clean out, which I knew was way over priced so I called another plummer who show me that they never snake long enough for the clog nor did they use the right blades, turns out this is old school gimmick that bad plumbers play to get more money or up sell you on hydro cleaning when it's not needed, I won't not recommend this place obviously:))

The Plummer open my drain and it's working perfectly for $99 fee
Shop around and check yelp ratings

Kyle H.

04/07/2022 12:00:00 SA

Wow! Fast & efficient!! We had a bathroom sink unexpectedly back up, and being a smaller home it was imperative that we got it fixed right away. Called a few different companies and who all had next availability of anywhere from a few days out or Monday which didn't work in our situation. Ended up talking to the owner Tony around 9am, who estimated a better then expected price and offered for his crew to be on site within the early afternoon around 2-3pm at the latest. He asked if that time was okay and I mentioned we were going to be headed out around that time and he said okay, I should be able to have them closer to 1pm which he even exceeded that goal and had his crew at our home about 12:30pm. Our plumber Nathan was polite, professional and had the issue resolved in less then 10 minutes. I even asked if he could update our p-trap to be more modern and he said absolutely no problem and it turned out so much better then we had expected. Nathan for the most part had all the parts he needed on his service truck, with a quick run to his supply center when he needed a specialty part. He ensured his work area was kept clean, was clear and transparent with his communication and overall great to work with.

Overall, solid company, straight and honest and we're a breathe of relief being in the situation we were in. Would highly recommend this company to our friends and family. Great job Dependable Rooter & Plumbing!

John P.

11/29/2022

We had an incredible experience with the plumbing technician Tony. He was fast and very kind! He also was very supportive and insightful on how to manage future clogs and issues. Thank you Tony!!!

Raul R.

3/18/2019

Tony came out and checked out my plumbing issue. Sadly I did not have him do the work, cost was a little more than what I could afford. He did quote me a fair price but it was still a little out of my reach. He gave me some great advise and some pointers on how I can perform the work myself.

M S.

1/21/2021

I requested a quote and got a call pretty quick. Tony spent some time troubleshooting the problem over the phone and when you hear the tone in his voice you can tell he genuinely cares about your issue and is not out to make a quick buck. He listened to what my issue was and had me run a few tests. We could not completely diagnose the exact issue and was sending a technician over the next morning since it was already late in the day. Great customer service and a very trustworthy person. Will definitely use in the future.

Anaytte M.

10/18/2020

Tony was very professional and kind. He was able to come on the same day to fix our problem with the garbage disposal. I highly recommend him.

Leon F.

06/05/2023 12:00:00 SA

Sink backed up with the usual story of grease, gunk and just lack of maintenance from the past few decades. Justin came thru and saved the day! He was beyond informative and patient in answering all of my questions. There are companies that sometimes want to just upsell everything and my experience with Justin was the complete opposite of that. He walked me thru all the options, costs, and values of what each service would be. I went from a basic snake service to hydro jetting the pipes because he provided me the knowledge to make my own informed decision on what was best for my family. As someone that work in a sales environment, I love/respect that... I genuinely couldn't recommend dependable rooter & plumbing + Justin enough!

Roxana C.

10/26/2021

Called for service, immediately came through, although I have to have a few repairs done, the serviceman let me know all of my options, and walked me through the whole process. I am definitely will be calling for future repairs, and or services they provide.

Donna N.

5/27/2016

Tony was amazing! We are having an issue with the toilets at the office flushing. He was very thorough and fair. He let us know what the problems could be. He did everything possible to save us money. Talk about being a trooper! When he lifted the toilet off the floor giant water bugs (we all know they're really cockroaches) came running out! Omg! It was the craziest thing ever! He dealt with the issue and got the job done. We will certainly call on him from here on out! Also at home

Jennifer K.

04/11/2018 12:00:00 SA

Dependable Rooter and Plumbing was on time and friendly. They did a great job identifying the problem and fixing it quickly. Thank you!

Nathan S.

7/28/2017

Just moved in to a new house and wouldn't you know the kitchen sink backs up and believe me I tried everything to unclog it but nothing worked. So I called Dependable Rooter and scheduled them to come out. Tony was the tech that came out and he was very knowledgeable and very professional. Fixed the clogged drain which ended up being way deep inside the sewer line but now got a free flowing drain and we can finally wash dishes again. Great service, great price!! Highly recommend!

Lalo L.

06/03/2020 12:00:00 SA

Excellent service! Tony is a wonderful guy and a pleasure to talk with. He works thoroughly and shows you the problems you have and offers solutions. He works with you. A+ service in my book and I know who I will call again for any issues that might arise. Oh and he's also considerate in regards to the pandemic we are in right now. I see why he has so many 5 star reviews, I'm sure he deserves everyone of them. I know he does with mine.

Mike E.

05/06/2019 12:00:00 SA

Toilets and bathtubs were backed up. Didn't know who to call so i looked for Yelp to help me out. Saw a few reviews and settled on Dependable Rooter and Plumbing. Glad I did. Tony is one of the best plumbers I have dealt with. He is kind and courteous and explains everything that he is doing. His pricing is honest and fair, even saved me some money. I would definitely recommend his services to any one in need.

Robert G.

3/20/2018

Tony and his crew are the best. Never have any doubts or concerns with my plumbing problems when Tony is working on them. I appreciate his honesty. He doesn't try to up-sell any work.

Lulu L.

07/01/2020 12:00:00 SA

great service with reasonable price from tony, cleared out my main kitchen line expediently and would recommend him to a member of my family

Guy G.

05/06/2022 12:00:00 SA

Jeremy was doing a repair next-door to my home. My toilet was clogged and I asked him if I could borrow a snake to clean it. He was very nice, Gave me a snake and Gloves. Problem was solved in a couple minutes and he refused to take any money when I returned his equipment. I would definitely use something in the future.

Veronica M.

5/24/2021

Great customer service. Josh was friendly and reliable. Would definitely call them in the future and refer them to family and friends.

Call them because tub was draining slow. Josh resolved the issue immediately.

Daniel H.

11/17/2018

Tony was on time for my same day appointment. He was able to snake the main line on my older house. Tony made sure to snake long enough to ensure that the issue was completely fixed. He explained everything as he went. He was very pleasant throughout the entire process, even when a few hiccups arose. Thanks Tony for your service.

Randy B.

07/11/2020 12:00:00 SA

My kids don't understand why they shouldn't use half a roll of toilet paper to wipe their buttons! All stop sewer block on a Saturday! Made the call and Tony arrived when he said. Problem solved! No upselling!! Happy cuatomer!!!! Highly recomend!

Judene B.

5/20/2019

I cannot get over how quickly Tony came to our rescue! All of the positive reviews are accurate. Our kitchen sink was clogged, and now all is well! I would highly recommend him, he is fair, honest, and experience. I have his card on our refrigerator, look no further.

Julie B.

3/27/2018

Professional & friendly service through and through! Communication was on point, arrived on time, helped me figure out a very difficult plumbing situation with my Ariel outside. Good work at a more than fair price... would highly recommend!

Jacque L.

10/10/2017 12:00:00 SA

My husband called Dependable at 6:30 am, left a message and received a call back in a few minutes. A service time was set between noon and 2 pm the same day! BONUS: no service charge instead a free estimate which is unheard of with a plumber. Tony arrived at 1:30 pm, no need to call him and check on arrival time. He explained the cause of the drain blockage, estimated the cost and began working once we approved. He continued to give updates throughout the process. It was so nice not worrying about each 1/2 hour charge and waiting to see the final cost. We would definitely use Dependable again and recommend Tony to all!

Soklin S.

7/16/2019

Tony was great. Left him a message on yelp and he responded within minutes. Tony came by the next day and unclogged my drain with in minutes. I did ask around for pricing and Tony worked with my budget. Thanks for the repair

Jon N.

4/14/2022

Dependable rooters did an amazing job. So fast and efficient. They re-piped my home and added a gas line for a very reasonable price. The patch job they did was awesome. You honestly can't tell that the drywall was replaced. Josh went above and beyond and I would highly recommend them to anyone having plumbing issues.

Aubrey A.

08/01/2019 12:00:00 SA

Amazing customer service. So friendly and honest. He didn't over charge and I had to give him a tip for his first class service!! I highly recommend this plumbing company if your looking for honest work done quickly. He is truly someone who values your time and your wallet!
Thank you Tony!!!
-Aubrey

Peter M.

3/28/2019

Tony is a very friendly and professional guy. I Would definitely recommend this company for great prices and service!

Sy C.

8/25/2016

We were not satisfied with the outcome of our plumbing problem so Dependable came back
and offered a refund which we appreciated.

Heather G.

03/01/2020 12:00:00 SA

Quick response to set up a time. Arrived at appointment time promptly and quickly resolved our issue. Will definitely use again as needed.

Joey Iok L.

3/28/2022

Asked for a quote on Yelp and they responded quickly and showed up in 2 hours. The technician was patient and honest, he didn't charge me for something that wasn't fixed during the visit. Our world needs more people like him!

Ashley S.

04/08/2021 12:00:00 SA

We called them to get a quote to hydrojet the sewerline for our house. Nathan arrived with 15 to 20 minutes. He checked it out and said they definitely needed to be changed. He gave us a VERY reasonable quote but wanted to get a couple more quotes to be on the safe side. Called him back two days after, and he was able to schedule is right away to get the work done. He had another guy helping him out, Josh, and they were able to complete the work in 1 day. Definitely recommend hiring these guys. Very happy

Jocelyn T.

12/26/2020

Called Tony in the morning and he came out within 90 minutes. He had great communication. Told me the problem and solved it right away. Gave me plenty of options, and now my drain is clear of gunk. Thank you so much for clearing it out and giving me options on how to save money.

Dyan D.

10/21/2022

Our water heater broke at 8pm at night and flooded our garage. I was in a panic to find a plumber. Tony responded right away on my Yelp message. He got an employee named Josh out to our house right away the next day. Josh was very professional and explained everything in detail on what needed to be done. I would definitely recommend this company and use again.

Jody H.

11/20/2019

Tony was very helpful and solved the problem, gave me a quote and suggestions on preventable maintenance.

Edmund O.

1/15/2020

I had a kitchen sink clog that I was unable to solve no matter how many DIY videos and articles I read so I figured I needed a professional. I am thankful for yelp and for Tony at Dependable Rooter & Plumbing. Tony was a true professional and very knowledgeable. He knew exactly the issue and helped me to solve it quickly and at an affordable price while helping to educate me about the problems at the same time and how to prevent in the future. He was super friendly and it is backed up by his numerous 5 star reviews.

I would recommend Tony and Dependable Rooter and Plumbing to anyone. Thanks Tony!

Janet J.

07/06/2019 12:00:00 SA

Excellent service! I called and spoke to Tony on an emergent basis to unclog a suspected main line obstruction today. Tony answered the phone promptly, sounded professional, clear and concise about his services and arrived promptly as promised. Upon arrival, I noted he was very presentable (dressed and groomed cleanly), and had a strong handshake and professional demeanor. He clearly explained his pricing and recommendations, and did not try to push any unnecessary initial services. Since I already did some research about pricing ranges and expected services, I felt that Tony's pricing and recommendations were very fair and expected. He then proceeded to do everything he promised to do, and successfully unclogged our plumbing. We are very satisfied with his service, and will definitely seek his assistance again in the future (if we need to....hopefully not anytime soon). Tony- huge thanks to you for saving our day (and plumbing)!

Ray T.

08/12/2019 12:00:00 SA

Dependable is great. Service is fast and professional. Appointment is easy to setup and I will use them again.

Kenneth G.

6/27/2022

My kitchen line got clot so I Called Dependable Rooter & plumbing. Jose came in at the same day and he fixed the problem for me. Jose did a wonderful job. Highly recommended.

Alexis R.

12/30/2021

Jeremy came and quickly diagnosed the clogged toilet and the water lines in the bathroom. The issue was likely too much toilet paper which likely dissolved. No major issues were found. Jeremy was courteous and professional. Highly recommend their service.

Robert R.

01/12/2022 12:00:00 SA

Dependable Rooter helped us with a clogged drain. Quick and perfessional. Thanks for helping us outline our options.

G C.

12/13/2020

Bryan and Josh are the best team I've ever needed! So courteous, honest, and hard-working.

My rental had a terrible clog in both the kitchen sink and the laundry room. They worked tirelessly to get that clog out and not force me to open walls and floors. They came back several times with bigger equipment and never gave up. Always arrived on-time, never left us hanging. Kept us informed of exactly what they were doing.

I totally recommend this company, especially these technicians! In fact, I want them at my house just to do a maintenance rooter on my drains.

Never happier!

Yolie H.

10/28/2022

We previously had another plumber come out to attempt to fix two clogged sinks. we called Dependable Rooter and had Justin come out to try to repair it. Justin was amazing and so knowledgeable in his craft. He unclogged our sinks right away with a different and better method than the previous plumber. He also suggested their Hydro jetting and completed the service so quickly. Justin was a true professional and had excellent customer service and communication. He kept me informed of his ETA's and was kept us in the loop throughout the whole way. I would highly recommend this company and I will definitely contact Justin for future repairs!

Maga C.

12/06/2019 12:00:00 SA

I would like to start saying that this was a five-star experience all the way.
I was looking for some alternatives while my husband engaged with Tony right away. He came over on time as promised and was able to fix the problem I had with my sink. He was honest and upfront about the price.
The quality of the service provided was beyond expectations. Thank you Tony for coming over on this rainy day.I wish I could give more than 5 stars. I now know who to call when my house needs more plumbing work.

Matthew B.

7/21/2017

Call them up!
When I heard my washing machine drain start to gurgle as the drain pump kicked on I began to worry. When I ran over to shut it off because of the overflow I was mad. But when i saw the same crap gurgling up my kitchen sink I almost vomited. Not from the awful smell, my nose has high tolerance, but from the stress of knowing this could be a VERY expensive underground sewage repipe (house built in 1962 with corroded/brittle galvanized metal) and our bank was now going to break in a bad freaking way for the rest of Summer. I hope no small kids were in the neighborhood because I was loud and crass.

I called Tony's office after getting a decent amount of quotes from others. I liked the quotes I already received quite a bit, but I had to do my thing. He called me back from his van before I even got off the phone with his office manager! He was here in a blink and had a TON of answers for me. I was raised to pile on questions galore in these situations and I did just that. He couldn't have been friendlier and happier the more I drilled. The professionalism was of the highest order and I began to dread the price he was about to give me.

How wrong I had been. Not only did he loan me an extra shop vac so I could still do my dishes despite the dead sink drain, but the price was the best for the service I needed. His crew of two tore out and repiped everything underground up to the front sewage line in two days with minimal water-use loss. They had to dig unusually cavernous holes to get deep enough to tear out the old. They dealt with many many rocks due to the chaparral ground here by the foothills. He was present or on the phone whenever I needed him and I can't thank him enough for the job he did. Do your wallet & house a favor and call if you have any plumbing issues. He's hearing from me again any time I need anything.

Rishi B.

6/13/2023

Update: The owner of the company reached out to me via phone, text, and yelp to apologize for not showing up when they said they would. He explained they had a major disruption in their scheduling software and it caused them to lose my appointment, and all their appointment for that day. He was very apologetic, and offered a discount on any future service for the mistake. I can't hold a system failure against the company so I wanted to add an update to my review.

Ted H.

4/27/2022

Well yelpers back at what i think is the BEST plumbing shop in the i.e., I had them out last month 3-2-22 they replaced our main water line from the city meter to our home and they did a GREAT job at a very fair price. The man tony since out to our home name is nathan and his partner they did a GREAT job at replacing the water line, They clean-up after they were done THANKS guys and thank you tony for having a GREAT plumbing shop.

Natalie S.

02/04/2023 12:00:00 SA

Josh was amazing. He not only solved our initial problem (and managed to fit us in within 24 hours when we first called) quickly and completely, but also worked with us to get a long-term solution in place. There was no sales pressure from his end, and a lot of respect and professionalism. (As a 30-something woman, I really appreciated that!) and am happy to say that Josh and Dependable Rooter and Plumbing are now our go-to plumbers. Communicative, punctual, kind, and good at their job! Would recommend to everyone.

Camille R.

02/01/2023 12:00:00 SA

My toilet was very slow to flush. We thought it might have been because it was an older toilet. We removed it to replace and there was a root sticking out! The installers thought it might just be a small one but when they tried to run a snake through it wouldn't go more than 4 feet. We were in the middle of finishing up a new bathroom with a tight time line to finish up. I called in somewhat of a panic because it was a large job/unexpected expense.

I called a few other places but Dependable Plumbing was the MOST responsive and the one that was able to send someone out right away. Tony was very empathetic on our intake phone call and I love that the company offers discounts to military, vets, and teachers!!

Justin came out. The work was done quickly. They used their cameras to locate the break- turns out there was a crack in the pipe and a root had grown into it. They broke through the concrete slab and dug under the house in order to replace the damaged portion.

They were communicative about the process. Texted and called with updates. Clean about their work space. Super professional and kind.

I can't say enough about how much communication and responsiveness gave me peace of mind that I chose the best!

Thanks all, so happy about the work!!

Jonathan N.

10/23/2019

I called earlier today to get a plumber out to my house because I am starting to hear a dripping sound in my walls after using the shower. It became very concerning, so I gave this company a call. Tony scheduled and came out the same day (at a time that was convenient for me). When he came out, he didn't see visible signs of water leaks so instead of telling me he needs to break through walls to find the leak, he told me to just wait and see since he didn't want to charge me for something I didn't need. He also took the time to teach me how to read my water meter in case there is a water leak. He didn't charge me for the visitation but it seems like a very promising company that isn't out to just rip you off so I'll be coming to them in the future when I have plumbing needs. Thanks, Tony!

Gabriel R.

7/23/2018

I was having odd plumbing problems so I checked yelp and found Dependable Rooter who had great reviews. I called about 5:30 pm and Tony answered the phone. He sensed I was hoping somebody would come out the same day so he offered to come by within 90 minutes and give me an estimate. By this time, my shower started to back up. Tony showed up within an hour and cleared the problem. Tony seemed like a real nice guy who went the extra mile and I would recommend him.

Gabriel

Murphy L.

3/24/2023

We were kinda panicked about our drain situation, but thankfully Justin came
to the rescue. He was thorough and even brought us equipment with cameras
to show the buildup. The process was fast and we are relieved. We are
confident this matter is resolved. Nice and funny guy.super professional,
and for the speed, service and resolution worth the money paid for the
repair. Recommended!

Michelle S.

11/05/2021 12:00:00 SA

My washing machine was not draining properly so I gave Dependable Plumbing a call. Tony responded very quickly and was able to get Nathan at my house within a few hours to perform an inspection and provide an estimate. I ended having to replace my sewer lateral.

Nathan and Jordan were very professional and were able to replace about 30ft of my sewer lateral within a few hours. They also replaced my kitchen drain line.

Nathan always made sure to update me with the status and was able to test the drain before leaving. Everything is draining perfectly I couldn't be more satisfied with the serve. They did a great job and provided a very fair price and are also willing to work with you. I highly recommend Dependable Plumbing for any plumbing needs!

Maxine L.

3/14/2020

Tony came to my house and gave me an estimate this afternoon. He is very polite and friendly. He has a very professional manner in doing his business. Thanks Tony!

Lisa G.

12/03/2022 12:00:00 SA

I just had Tony out here to fix our bathroom sink clog. He was honest and did not try to upsell me. I had reached out to several companies that said they couldn't be sure what it would cost. Tony quoted a price and kept it. I'm very happy with his service!

S D.

06/07/2019 12:00:00 SA

Tony was great!! I highly recommend this plumbing service. Very honest and professional. Had my water heater and pipes checked. I will definitely be calling again for any future needs.

David C.

9/23/2020

I usually take care of my home plumbing projects myself. However, got into a jam - so to speak - and had my sink outlet lines (sinks from multiple bathrooms and 1 line from kitchen) all block up at once. Attempted to snake it myself, but the clog was so bad that it broke my snake.
Contacted Dependable, and Tony reached out very quickly with some good ball park numbers, and an availability to send out the plumbers that day. They came by at the end of the day, evaluated the problem and let me know my options, and a price. Were even willing to start working that evening, but I decided better to wait till the next morning.
They arrived promptly the next morning and jetted the line, when the small jetter didn't work they were forced to bring in the big industrial jetter, which finally did the trick.

Bryan [possibly Ryan - sorry] and his helper (sorry, but I never got his name), were excellent. Very quiet, and because I was working inside they made sure to disturb me as little as possible. They worked very efficiently, and did what was necessary to get the job done. They kept me informed every step of the way. Also, in the time of covid they very respectful to ensure they had masks on whenever they needed to talk with me (I masked up out of respect for their safety as well).
Took care of the plumbing clog, and replaced a pressure regulator. Even fixed a toilet float that had been leaking since we moved into the house - above and beyond.

Excellent communication, excellent service, excellent workmanship and a fair price.

Alexandria G.

04/05/2022 12:00:00 SA

I called many plumbers and Dependable Rooter & Plumbing won me over. They gave me an honest quote, answered my million questions and gave me options. I didn't feel rushed to make a decision. The work was done fast and they cleaned up! There was no mess and they made sure I was happy with the work. I will definitely be using them again.

Mike M.

8/26/2022

Forget about trying to get an online quote. I requested one for a simple job of cutting two 1 1/2copper pipes and putting reducers on them. That's it. Don't even have to reconnect the pipes. I also included photos of the pipes, but he said he must see it in person. It's not like the pipes were in an inaccessible location, they're out in the open in a garage. What else needs to be seen?

I even asked for an estimated RANGE of cost. Under $500? Over $1000? He refused to say. I live in a large house in an affluent gated community, so I'm very wary of letting service people see my house before getting some sort of estimate to avoid getting fleeced.

He said he was booked for the next 3-4 weeks and didn't even offer me an appointment. I gave an extra Yelp star rating for prompt text responses, but that's it.

Emily S.

1/14/2022

Dependable Rooter & Plumbing was able to come out the next day to help me fix a clogged bathroom sink. They were prompt and courteous, and they showed me how to avoid the problem happening again!

Erlyn L.

2/14/2019

Tony, this is Erlyn. I wanted to say THANK YOU for helping us out with my wife's salon drain. Please tell Vince THANK YOU from us as well. Let me say to who is reading this review. I called Tony late last night because my wife salon drain were clogged, he was booked and he called he's friend Vince who worked with us and came in the following morning and clear drain out and giving advise as well, before doors open for business. I can't believe Tony would go that far for helping us out. This is a 5+ Star review and your services says it all. Thank you

Anthony B.

08/03/2023 12:00:00 SA

My wife and I called Dependable rooter and plumbing to look at our washing machine since it was backing up with water. We initially thought it was a drain blockage.
Rick and Aaron came to our home same day and provided updates on when they were on their way.
When they arrived, they inspected our machine free of charge and based on their assessment, didn't feel that the presenting symptoms of the washer would indicate a plumbing issue but an issue with the machine itself. Instead of rummaging around and trying in vain to find an issue to charge for, Rick and Aaron urged us to have someone take a look at the machine or at least get a second opinion if we didn't fee comfortable with their assessment. It is very difficult to find honest plumbers who are more interested in doing the job right and not just collecting a bill. I am certain to call Rick and Aaron if we have any plumbing needs in the future. I know I will get an honest reliable job done.

Howard K.

06/09/2022 12:00:00 SA

Justin is great guy!!! Good communication and proper job!!!! Now my drain is working again

Tami P.

6/30/2023

Have used Dependable plumbing numerous times with great results. Good communication with the plumbers and very easy to work with. This time Justin knew exactly what the issue was with my washing machine drain area and took all the steps needed to fix it. Will use again if need arises.

Andzej M.

6/30/2022

Responded very quickly to my emergency! They were also able to arrive sooner than expected and super friendly! Josh came out to my house, diagnosed the problem and did a thorough inspection to make sure there was no damage to the house! Can't rave enough about them and will definitely be using them again!

Scott K.

2/26/2017

My main sewer line was clogged this morning. Both toilets were not draining when flushed. Tony scheduled a time that fit my schedule and cleared the sewer line quickly. He's very nice.

Monica N.

3/30/2019

Having Plumbing problems? Tony is your man! He is honest, respectful, and skilled to get the job done right. He is very prompt in responding to your call. I called him for help with my clogged toilet and bathtub and he came to the rescue within 30 minutes. Tony is a hardworking professional plumber who cares about his customers satisfaction. Call Tony for all your plumbing needs and you will not be disappointed.

Enrique T.

11/04/2020 12:00:00 SA

Nathan Oliva's was professional & provided clear description of work before starting.

Mando M.

07/08/2023 12:00:00 SA

Thanks for making time and coming out on a Busy Saturday to help me figure out the issue!!!!

George H.

07/12/2019 12:00:00 SA

Tony and his team was very professional from the start. Our storm drain was backed up by invasion of tree roots. My handyman tried snaking it, couldn't get through and wanted to charge me an arm and a leg to install a pump. So I made a few calls, got a few quotes, and Tony was by far the most knowledgeable in explaining to me what needs to be done, hydro jetting. The price Tony quoted was very reasonable. On the day of getting the work done, Tony's team came and did a great job. Tony also came by to make sure the job was done right. Unfortunately they missed 2 storm drains, but Tony had his team right back at my house the second day. Though we didn't manage to get these two storm drains resolved due to internal broken pipe, but I am very satisfied with Tony's response and overall job done. Now my front driveway is no longer flooded. I will recommend Dependable Rooter and Plumbing to anyone looking for an honest and responsible plumbing company.

Alvin L.

1/15/2022

Not a great experience here. I spoke with the owner and he agreed to come out for a free consultation because my garbage disposal wasn't working. Keyword: free.

He took a look at it, and deemed it not fixable. He told me I would have to get it replaced. I didn't want to do that, so I wanted to see if it could be done via warranty. I felt bad for him coming out on short notice, so I offered to pay him for his time.

I paid him $60 for a 'free consultation.' I felt like it was a bit much, but he agreed to write a note that would enable me to get this covered under my home warranty.

I eventually had another plumber come out, and they were able to find what caused the obstruction within 5 minutes and they fixed it for free!

For whatever reason, these guys weren't able to find a somewhat obvious problem, AND charged me $60. Left a bad taste in my mouth :(

Dan G.

10/10/2020 12:00:00 SA

I couldn't come to agreement on a price and end up using another company. They were good about coming quickly with the free estimate however.

A. T.

12/20/2019

I called Dependable Rooter & Plumbing because I had a concern with my outside water line and water shut off area. Tony took my call and immediately scheduled an appointment to come out. On the day of the appointment, Tony called when he was on his way. Tony was extremely professional and honest. He assured me the concern I had was not something to be worried about at this time. He could have told me otherwise to get a job but he didn't because of his honesty. Tony is truly dependable!

Kathryn H.

5/30/2023

Justin came out to do a sewer line inspection at my soon-to-be new home today was was awesome! Very professional and thorough and explained everything to us very well. Thanks Justin!

John M.

8/24/2021

Great and reliable service. I used them to clear my kitchen drain. Bryan was prompt; He let me know his eta, and was super professional and very efficient. I definitely would use this company again.

Terry M.

08/11/2022 12:00:00 SA

I called for an urgent repair and Jeremy came asap to help! He was very professional and did a great job repairing the leak in the front yard. I would not hesitate to call them again for work. Thanks Jeremy!

Andy A.

1/13/2022

I had a massive clog from the kitchen line. Josh and Jordon came and restore my plumbing nightmare.
Very professional and explained every process.

Erika A.

07/03/2023 12:00:00 SA

Tony was great! Made himself available the same day. Was super friendly, honest, and funny. Fixed my issue!

J R.

7/13/2018

Spoke with Tony Friday evening regarding a backup problem with my kitchen sink. Tony told me he could be over by 7:00pm to assess the problem. Tony arrived on time, was clean polite and professional, fixed the backup issue and charged me a fair price. I highly recommend him.

An C.

4/28/2023

We noticed a water stain on the garage ceiling in our house in Montclair, CA, so we contacted Dependable. Justin came, walked us through everything while inspecting the area, identified the root cause on the spot, and got it fixed on the same day! He was extremely patient and professional (we asked many questions). We'll definitely contact Dependable again for any plumbing issues in the future!

Jon K.

12/10/2022 12:00:00 SA

Justin was so quick to get out and help us with an emergency situation- we could hear a leak in the walls but didn't see any water....3 other plumbers weren't available for a few days, but Dependable was willing and able to get out to our home within an hour to identify the leak and then fix it. I would highly recommend Dependable- ask for Justin as you'll have a great experience.

Jonathan K.

1/21/2021

I can't think of anything more important than having a good plumber. Very fast and honest service. These guys cleared all the lines in my house and created a sleeve for my clay sewer line which was completely blocked by tree roots. They were all wearing masks and taking necessary COVID precautions. Don't waste your time looking for another plumber; Tony and DR&P is the answer!

Chino W.

11/13/2017

I came to Yelp to find a plumber as we just moved to Claremont. Tony was quick to respond and very good at communicating his arrival time as well as punctual. Initial prognosis was something that would have been very costly, after further inspection it turned out it wasn't as bad as we first thought.

Tony was honest and recommended an option that was far less costly and didn't try to upsell me on something we didn't need. Highly recommended, will tell my neighbors for sure!

Joanna N.

8/21/2018

Tony was the first to respond via yelp and the first available to see what was wrong with the washer drain pipe that was overflowing. Dealing with things like this is rarely fun as it's hard to know what's the right thing to do (and there are a lot of unethical people out there!). Tony is not one of them! I appreciated that he discussed several options, including replacing my pipes (yikes!), but was clear about the benefits and disadvantages of them all. I was hesitant to go with the hydrojetting, so I agreed to snaking even though he said it was a shorter term solution. He was patient with me and showed me everything he was doing, including all the gunk (technical term, I'm sure) that was in the pipe. I soon realized the hydrojetting was the right decision, even if it was more than I was expecting to spend, so I did it. The line not only doesn't back up, but you can hear how clear it is. This is probably the first time in my life I said I was excited to do laundry! I'm sure that will wear off soon, though. His price was more than fair, but more importantly he's a really nice guy and didn't pressure me, just informed me of his recommendation and what he was encountering as he worked. Fully satisfied customer. :)

Areana L.

10/10/2021 12:00:00 SA

Great service. They came out last minute to check out my issue on a Sunday. Definitely would recommend this company.

Leticia E.

6/29/2019

Tony exhibited absolutely amazing customer service. He was safe and transparent throughout the complete process of replacing our water heater. He responded to my request quickly (on an early Saturday morning) and completed the job same day! Thank you Tony!

Kevin R.

03/03/2019 12:00:00 SA

Tony responded promptly to my Yelp request for a quote. I contacted him, and booked an appointment. This was a Saturday, so I knew rates would be a little higher, but my back yard was flooding and my wife asked to get it cleared.

Tony was out within a couple of hours. Very nice man. He promptly snaked 2 lines. He cleared one, and showed roots indicating the other line was possibly broken by tree roots.

Tony was professional, neat, and prompt. I will use him again (hopefully not) if I need rooter service

Noelle S.

11/02/2021 12:00:00 SA

Don't use this company. Unreliable and horrible customer service. They gave me a window between 1 and 2 PM. I left work early to meet them at my home and no one showed up. I called the company at 2:00pm and they said someone was in-route. At 3:30pm still nobody at the house so I called and was told that the technician had an emergency and we would need to reschedule. Why didn't they call to tell me this? I left work early and have been sitting around the house waiting for them. I had to call them to find out they weren't going to show up. Needless to say we are going with a different company.

Bel R.

3/31/2023

I rarely leave comments but DR&P deserves one.

The toilets and bathtub were not draining, which started on Wednesday night. The following day, I went on Yelp and found DR&P! I spoke with Tony. Justin arrived, checked the issue, got on the roof, located the main problem thru the sonar camera, and pushed out the blockage. Although the immediate issue was fixed, the main problem was not. Justin was very honest, explained the whole issue/process, and gave me a reasonable estimate. I knew then that I could trust Justin to do the work. Keep in mind that I had the same issue with the drain/plumbing a year ago, and the company I found on Yelp gave me an estimate of practically 3x more than the estimate I just got, and I did not hesitate back then to say no.

With DR&P, they dug a hole in the yard, cut the bad section, replaced it, and installed a clean-out for easy access. I even took a picture of the bad section causing the blockage. Thanks, Justin and Ronnie!

I am happy with the results and would highly recommend them. Excellent service and a business you can trust!

Devon M.

1/31/2018

Dependable Rooter and Plumbing was excellent! I called them to get a second opinion on a blockage situation and I'm so glad that I did! ...it saved me from getting work done that the other company said that I needed - which I didn't. The associate spent the time explaining the possible scenarios - and he was done with the job within a few hours of calling him. He showed me video of the entire outgoing plumbing system, he showed me examples of corroded pipes and explained how the different materials age over time.

Morgan L.

2/23/2020

We had a back up that was causing chaos in the house and I couldn't fix it myself. I messaged dependable on the morning of a sunday and Tony replied to me in minutes. After a few questions Tony said he'd be here later the same day and came exactly as scheduled. He quickly diagnosed my problem in short order and was very knowledgeable in doing so. He stated my problem was with the main line and told me that it needed to be replaced. However, he told us he would do what he could in order to get the water flowing again. He gave us a fair price and told us if he was unable to fix it we paid nothing. A short time later the problem was solved, without a necessity for total re-pipe. Tony was a really cool guy and super considerate to our needs. He didn't make a sale, but instead gained a customer.

LaDawn W.

10/31/2020

After calling several plumbers to fix the clog in my kitchen sink on a Saturday with no luck, Tony answered the phone and said he could send someone within 90 minutes. He was super helpful over the phone and explained our options over the phone! Nathan showed up on time and got the clog out within minutes! Super happy with their prompt service. No one wants plumbing problems especially on a weekend but if we ever need these services again we will only call Tony.

Ta W.

01/08/2021 12:00:00 SA

Tony was professional and great.
We have had a sink blockage issue for weeks (and history of it), he showed up initially to give us a free quote and laid out all our options with good explanation of why some services are higher in price. We actually called a couple of local plumbers and planned on just having all of them give us quotes before finalizing whose service to use. On the spot, with his professional demeanor, we decided to go for what he suggested to solve the root of the problem. We made an educated decision and picked hydro jet cleaning.
During the cleaning process, he would stopped and explained what he was doing and what was being cleaned out from our very grease-filled drainage system.
Job very efficiently done and we will definitely keep his business card for future plumbing needs.

Highly recommend Dependable Rooter & Plumbing.
Thank you, Tony!

Kevin G.

09/07/2022 12:00:00 SA

Awesome customer service! Communication was always prompt, and always showed up when they said they would. I Didn't feel like I was being ripped off, as all the pricing and work was very fair. No price gouging for EVERY LITTLE THING.
Would highly recommend! Justin was top notch!

Andy C.

10/21/2021

Jeremy came out promptly. Fixed the issue right away. No mess. Quick, clean, and easy. Will use him and his guys again!

Andrea B.

11/17/2022

Tony came on time and did a great job fixing our kitchen sink clog. He was efficient and fairly priced. Thanks so much!!

Chris F.

12/05/2021 12:00:00 SA

My the assistant manager for Pik N Save. We had a clog toilet in our restrooms and when contacting Dependable Rooter & Pluming. Jeremy is the plumber that came out and took care of our issue. Their response time was excellent they were at the store within two hours. Highly recommended

Harry H.

02/01/2019 12:00:00 SA

Fast response and on time, clean and do very good job. I will recommended to others Dependable Plumbing.
H H. Upland.

Art N Sandra J.

8/17/2023

Very responsive and great service. Very affordable and came out within 1 hour and fix the issue

Rebecca S.

6/24/2019

When my sewer pipes became clogged on Sunday, Father's Day, Tony offered that day to come out to see if he could make anything better. He gave me a great price, showed me everything about the problem with a camera inspection inside the pipes, and let me know every step of the way as he encountered more information. It was a major plumbing job as all the clay to the street AND galvanized pipes under my house needed replacing. He gave me the option of just replacing the clay, explaining that the galvanized would need to be replaced eventually as it was in bad shape. Again, he showed me with his camera. He was very honest about it. I decided to replace everything. Although he needed to dig to reach the clay pipe, he was able to line it with minimal damage to my landscaping. One of the workers had a particular love for plants and he carefully replanted each one as he took it out! Tony was especially concerned about my brickwork patio and worked around it to not disturb the bricks, though the pipe went right under the middle of the patio. His two workers were knowledgable and pleasant to have around, and believe me, usually this isn't the case for me! I trust Tony and his team and will call them back for any of my other plumbing needs. It's really great to feel so confident about a home service company.

Laura M.

04/02/2022 12:00:00 SA

Great Plumbing Company! The best I've actually encountered! The price is very affordable and Jeremy was nothing short of amazing! If you want a responsive plumber who is knowledgeable, fast, efficient and timely, call them! I would give them 10 stars if I could! Great job Jeremy.

Dolores B.

10/25/2022

Tony was friendly, communicative, and reliable! He fixed my problem well and he got the job done quickly! I'd definitely recommend him!

I was able to get a response within minutes of contacting him! He was able to fit me in the same day and he worked with my schedule to ensure I would be able to pick my kids up from school on time. He drove out to my home, accessed the problem with my clogged kitchen sink, and provided me with an estimate for free. He explained different options to fix the issue with my sink and recommended the one that best fit my budget and desired outcome. He completed the service in the estimated amount of time and was very helpful in making sure I understood what he was doing every step of the way. I'm so happy with the quality of his work and that I now know a plumber I can trust! Thank you so much Tony!

Kiki M.

6/30/2023

Another 5 star review for this company. This was my second time calling Dependable Rooter for a clogged drain, as it appears the previous owners did not keep up with repairs, and I continue having plumbing issues. Ricardo (Rick) was extremely helpful, cordial and professional. He quickly identified the issue, gave me an estimate and fixed my sink in a timely manner. He showed me what the issue was and offered suggestions on maintenance. Fair price for a job well done! Thank you, Rick!

Hank Y.

8/21/2017

I needed help on a water leak at the house so I put a request out for a quote on Yelp. Tony responded quickly and I was able to schedule a time that fit my busy schedule.
Also, Tony is very friendly and was able to give me a demonstration to show me what was going on. I'll definitely be calling on him in the future for my plumbing needs!

James J.

08/12/2022 12:00:00 SA

Tony is honest and reliable. My wife accidentally flushed a sink strainer down the toilet. After, the toilet didn't flush even using a hand auger. But that didn't work. Initially, I thought it was stuck in the main sewer line. Tony came out and and did a camera inspection which water was flowing and no back up. So he broke up the toilet and there it was, the sink strainer in between an area of the toilet where it wasn't getting pushed out. I would recommend anyone to him.

Israel A.

08/03/2023 12:00:00 SA

Rick came out same to inspect our sewer line. Did a great job, excellent customer service. We were given various options for repairs and at different price points. Was provided clear explanation of the problem and solutions. Highly recommended.

Cathy C.

11/21/2021

I had a clogged kitchen sink so I called Tony and he sent someone out right away. The two young men were courteous and knowledgeable. They tried to unclog the sink by using a snake but there was just too much grease. They recommended Hydro jetting and gave me a fair price. Nathan came out with two other gentlemen and did a thorough job! They were fast, professional and honest. I Highly recommend using This plumbing company. I will definitely use them again should I have any plumbing needs!

Cindy W.

07/03/2019 12:00:00 SA

Came home last night at midnight from being out of town for a few days to a flooded bathroom. Called this morning and Tony came by shortly after to inspect. He took care of the problem quick. Awesome job Tony! I highly recommend them

Jacque C.

07/02/2020 12:00:00 SA

Can't thank Tony enough! Around 4pm our sink started overflowing. The pipe below our sink started leaking. I was totally freaked out! Other companies wanted me to wait until the next day or week to have the sink looked at. Tony was able to fit us into his schedule and he arrived within the hour! He was very honest and professional. Would definitely recommend.

MBoogie D.

01/03/2020 12:00:00 SA

Best experience ever. To be honest, I was a little nervous calling for a plumber because I am pretty handy myself and I dont want to be overcharged. Ive tried everything to loosen the clog on my shower and nothing would work. I scheduled an appointment with Tony the next morning, he came by and was honest and fixed my issue so fast! Best experience ever. Highly recommended. I'm saving his info in case anything happens in the future. I will definitely call Tony again if I have any plumbing problems at my house.

D. B.

08/02/2018 12:00:00 SA

Tony was fantastic--on time, fast, professional. I thought I had a major problem, but it turned out to be minor and quickly solved.

I will call him again in the near future for help with the rest of the plumbing problems at this house.

Michael R.

1/24/2023

Went through Yelp to get a quote for a simple snake job. Owner Tony called a few hours later to come out the following day between 10am and noon.

Next day at noon when no one arrived, I called Tony, who told me he didn't know why no one arrived but that he could be here in an hour or so.

I know this is common in this industry but it's unprofessional and unacceptable. Completely wasted my time.

No, I'm not going to take off the afternoon after you've already wasted my morning, have no respect for my time and seem to have no control over your own business.

Delories H.

08/02/2023 12:00:00 SA

I called Dependable Rooter and Rick and Aaron arrived in about an hour to fix a clogged drain fairly quickly. Both guys very friendly and knowledgeable. I will definitely use Dependable Rooter for future issues!

Derek C.

7/15/2023

Tony came out on a Saturday morning... with a great attitude and very Profesional I highly recommend

Kelly R.

8/21/2019

Tony responded to our printing business within 1.5 hours after receiving the call. He was honest, hard working and completed the job great. He reviewed what he could to approach the job as cost effectively as he could. All the while not compromising the quality. Tony is a hard working and honest man. We will definitely be using him in the future if the need arises.

Michael H.

05/02/2023 12:00:00 SA

I had an an issue with a drain in my shower. Rick was honest, fantastic and explained everything he was doing. They responded right away and came the same day to look at the issue. 100 percent recommend Rick for any issues with plumbing.

Anthony W.

04/08/2021 12:00:00 SA

So Tony called me back and explained the situation which caused him to not respond in a timely manner and offered to come out and diagnose my situation. I ended up not requiring a plumber, but a handyman to fix the leak as it was a badly sealed tile job that Was causing the leak and nothing to do with plumbing. Thank you Tony, you've been redeemed..

Jill Perez P.

12/11/2020 12:00:00 SA

Bryan and Josh responded to my emergency promptly and fixed the problem quick. I have never had this Quality of customer service from any other provider. Thanks Guys! I truly appreciate it.

Tony P.

4/21/2021

I had a leak coming out from flushing the toilet upstairs. Called Dependable Plumbing and spoke to Tony who was able to set up the appt to check out my case with ease. On the appt day, his plumber was still stuck at another job so Tony got to my place instead. He wore protective equipment and booties on my carpet flooring (I have a baby crawling on the floor so it is very much appreciated) and went in to check the toilet. He was able to explain what possible scenarios that might cause the leak, gave me knowledgeable assessment on how to tackle the issue, and a fair estimate. After a short amount of time, he asked me to test flushing the toilet repeatedly to make sure there is no more leak coming out. And sure enough, I don't see even a slightest wet spot (problem solved !). Thank you !! Tony is very professional, courteous, honest, and friendly throughout the job. I will definitely call and recommend Dependable Plumbing for any plumbing issue.

Anthony N.

03/03/2022 12:00:00 SA

So, I rarely write reviews, but felt compelled to write this one after our wonderful experience working with Dependable Rooter & Plumbing. From the Moment we reached out to Tony and his team they were professional, prompt, transparent as well as highly knowledgeable. Josh came and provided the original diagnosis (free of charge) of our ongoing back up/clogging issues happening thoughout our recently purchased Claremont home. FYI - We had the indoor plumbing replaced prior to moving in, but had no idea what lurked under the house. Well, the pipes were the originals from 1955 and were in need of a full replacement from the home to the curb. Josh provided a very competitive quote as well as a timeline for work completion. Josh and his team (Jordan, Justin and Angel) arrived over the next couple days for the job and arrived on time, professional, and worked extremely well together as a unit. I must say we were thoroughly impressed. Based on the clogging issues we were having we had four other prior plumbers here doing work to try to fix the issues and none were on par with this team as fas as an honest analysis. They just snaked the line and hydrojetted it as well. We needed a full repipe. So glad we went with Tony. Our full repipe and drainline replacement job was completed a day early and we couldn't be happier. I would highly recommended going with Tony, Josh and the team at Dependable Rooter & Plumbing for your plumbing needs.

LaLa P.

06/09/2021 12:00:00 SA

I called Dependable Rooter and Plumbing this morning with clogged floor drains. During the call, the nice gentleman explained that the drain needed to be snaked, provided pricing, and how many feet that price would cover. Within 30-40 minutes, as the gentleman said, Nathan came in and introduced himself with a business card. I showed him drains that were clogged, and he went right to work.

Prior to using Dependable Rooter, a plumber from another company snaked the drain from the outside, but Nathan snaked it from the inside through this capped pipe? (I don't know what it's called) and from the floor drains. Man, what a differnece!!!
Also, he cleaned up after and was neat and tidy.

Right now, the water goes down like an indigestion on Pepto-Bismol. I let the water out the sink and there was NO water collecting or slowing.

Thank you guys for the great service and really fair pricing!!

If you need a plumber, call them! You won't be disappointed in their service and pricing.

Jorge D.

08/02/2022 12:00:00 SA

We had a leak in the wall from the water heater and Jeremy and Rick came out right away and did an amazing job fixing our pipe leak. They were responsive and communicated with us about the issue gave us a timetable on how long the repair would be and assisted us with any question! Would definitely use dependable rooter again!

Charmaine P.

09/05/2022 12:00:00 SA

We had a funky smell coming out of our drain in the upstairs master bathroom for awhile now and I finally decided to get some plumbers out to see if they could locate the problem. I got suggestions from running a camera down the pipes to dumping chemicals to get rid of the smell for a few months. Then Justin from Dependable Rooter & Plumbing came and did a free inspection. He carefully looked at all the drains and really tried to locate the smell. Instead of trying to sell me some service or chemicals, he said to first try to remove the products that were sitting next to the tub because he noticed that the smell seemed to be from that area. He even advised me on how to maintain my drains. Sure enough, I removed those products and aired out the bathroom and the smell was gone. I can't thank Justin and Dependable Rooter enough for their honesty and genuine service. We are still considering some type of pipe cleaning in the future so I will definitely reach out to these guys when we are ready. I know I will be receiving good, quality service for a reasonable price.

Christopher D.

01/04/2021 12:00:00 SA

Nathan came out last minute to clear my drain out. Very professional and informative of what cause it and showed me the blocked pipe on camera. Would recommend 10/10

Xiaozhou B.

7/20/2019

Professional and efficiently!! Did really good job for my back yard faucet and water pipe with reasonable price!!!

David G.

07/05/2018 12:00:00 SA

I called Tony and spoke to him regarding a plumbing repair for the main line gate valve and water pressure regulator replacement at my home. We agreed on a price and he came out today to do the work. Tony knows his stuff and did a great job making everything like new. I think I may have found my new go-to plumber!

Wicked B.

6/16/2021

My water heater went toes up late in the day. I called Dependable and Nathan was at my house in 45 mins. He was professional, friendly, and explained everything. He got the water leak taken care of, and was back the next day first thing with a new water heater.
Honestly, it wasn't the best experience to have water everywhere, and to get hit with an unexpected expense, but Nathan and Dependable made it much easier to deal with.

Theresa E.

03/10/2021 12:00:00 SA

Thank you Tony for being so prompt and reliable on a busy weekend. I called other companies but either they were closed, too busy to make time or wanted to charge me $200 more( for only a consult) because it was after 6pm on the weekend. Tony stopped by in the morning and took care of my plumbing problem right away. Also charged me what I thought was fair. Thanks again Tony!

Jasmine N.

6/13/2023

Had the unfortunate experience of a pipe leak in my home. Found Tony via Yelp and he came out the next day to look at this issue and provided interim advice. His team returned the following day to solve the issue. Jeremy was very thorough with his work. Excellent customer service throughout the whole repair. Both Jeremy and Tony made a stressful situation feel much more manageable and took care of everything in a very professional manner. Highly recommend.

Kevin T.

2/15/2018

Tony's the best! He was quick to respond, was personable, and, most importantly, gets the job done! After several days of having sporadic water service, I called Tony. He arrived at the time he specified, solved the problem, stayed while we worked with the water company's issue, communicated the problems he encountered and stuck around to make sure it was all working well! I can absolutely recommend Tony!

Kiley S.

10/24/2019

Tony was super nice and helpful just like all of the other reviewers said. His prices are fair, and his service is fast. He changed out the inner parts of one of our work bathroom toilets. Definitely would use their service again.

Jennifer J.

8/19/2023

Tony was really kind and understanding with everything. He was very professional and helped ease my anxiety about my problem very quickly. He helped solve my situation with ease while providing an understanding price.

Rick J.

05/01/2023 12:00:00 SA

Reach out to this company manager/owner went over and beyond to take care of me and got something out quickly to help me with my problem I got done fast and timely customer service was outstanding very professional knew what they were doing and made me feel first class all the way!! This is the company that you can trust to do the job right the first time without any hassles or problems. Affordable pricing great quality work and great quality service. I would recommend this company to anybody if they need a job done the right way correctly. They treat your home like if it was theirs and they take care of you like if you were family.

Lucie P.

10/05/2019 12:00:00 SA

Where do I begin ? This was a five star experience all the way. He was so informative about my water heater. He was honest and upfront about the price. He went above and beyond as a small job proved to be a bigger job.

As a first time homeowner, I've never experienced and never had to take care of plumbing issues. Tony was so kind and patient while I anxiously asked questions. He explained and showed me what was going on. He even laughed at my dumb jokes :)

I wish I could give more than 5 stars. He is a ten for sure.

I now know who to call when my house needs more plumbing work.

Thanks again Tony!

Betty T.

05/06/2021 12:00:00 SA

Dependable. The name says it all. We had a sink clog and couldn't fix the issue ourselves. It was towards the end of the day and I was eager to get the situation taken care of. I called Dependable Rooter and Plumbing. I had let Tony know of the situation and he had let me know one of his technicians would call me with an ETA. I got the call from the technician who was out servicing another home about 20 miles away (during traffic hour) but said he would come after. His ETA would have been after closing which made me feel bad so I told him it was okay if he couldn't make it out as employees need to be taken care of, too. After we hung up, I got another call that Bryan would come instead and had an earlier ETA. Bryan came right on the dot of the ETA. What a nice guy! He took care of the situation and was very professional and courteous throughout. We would definitely call them again for any plumbing and rooter needs!

Johnny C.

1/14/2022

Indeed Dependable. Fast response, good communication, on time, gets the job done. I mean, what more could I ask? Fixed and cleaned out my drain. Would recommend.

Dennis C.

07/02/2023 12:00:00 SA

Rick was awesome! Came out and did a full diagnosis before jumping into it. Rick ran the camera first to find the issue and showed me exactly where the issue was. He snked the line and cleared it it no time. Would highly recommend and will be my first call whenever I have issues again.

Renee R.

3/21/2018

We have had some issues with our upstairs shower where the water pressure was in inconsistent. It sounded like the pipes were shaking in the wall. We called Dependable Rooter and Plumbing at 6 AM and we had an appointment the same day at 10 AM. The plumber arrived on time and ran a few tests. He found that the water pressure was extremely high. He was able to change the valve for us immediately and the problem was fixed. Thanks for your help. I highly recommended Dependable Rooting and Plumbing.

Zoklt ..

07/10/2023 12:00:00 SA

Fast response, quality work
Justin was very professional.
I would recommend the service of the company

Dylan O.

2/18/2023

Josh was really great. He was friendly, professional, efficient and informative. He showed me the live video of our drain line as he unclogged as much built-up gunk as possible. He was low-pressure and responsive to my questions and concerns. I will definitely call on them for any future needs!

Julia C.

10/17/2018

I am more than pleased with the service Tony provided for me and my clogged kitchen drain. He was very professional and pleasant from the get go. He responded quickly after I sent him a message via yelp. He arrived when he said he would and explained the problem I had and my options to resolve it. I could tell he was very experienced and knowledgeable .

I chose to have my drain hydrojetted and take care of my clogged drain once and for all. He was very respectful of my home and cleaned up as much as he could after himself while working and left all the areas where he worked spin n' span before leaving.

Tony followed up today with a phone call to make sure everything was ok and that I was happy with everything. :-)

I highly recommend Tony for any plumbing job and will use him in the future for any issues I may have.

Nicole M.

7/30/2018

Tony was reliable, knowledgeable, and went out of his way to help me with my three toilets left broken and/or unattached by the guys who laid down our tile. He was very flexible with coming on separate days due to my long travel time to and from my home and my child's daycare. I can't recommend this nice plumber enough.

Mathew W.

12/14/2019

Very fast, friendly service. Tony was here within 20 minutes of my call, and had things fixed 10 minutes later. Very nice guy. Will definitely keep him in mind for future jobs.

Patricia W.

07/10/2019 12:00:00 SA

They were very dependable! I called after 5 pm and they got me in the next AM. They worked quickly to resolved the problem and didn't try to upsell me on anything. Definitely keeping their card and using them again! Thank you!

MM M.

2/20/2020

Another satisfied Client! I am thankful for Tony at Dependable Rooter & Plumbing. We had a kitchen sink clog. Tony did respond to my Request for Quote within 10 minutes. He gave me preliminary estimates over the phone for my situation. He arrived on time. Tony was a true professional and very knowledgeable. The added bonus is that Tony is genuinely a nice guy. Both my wife and I found him to be personable. Nobody likes to have plumbing problems but having Tony work on it made it more bearable. Tony will now be our go-to professional for plumbing issues in our home and I will recommend him on the Nextdoor app as well. Thanks Tony! :)

Christine H.

04/02/2017 12:00:00 SA

Great customer service. Tony was able to give me an appointment on a Sunday. Very professional and gave me a great quote.

Cash L.

12/03/2020 12:00:00 SA

Wowww hands down to this amazing team. From communication to getting the job done.. Everything was professionally handled. Let me start off with Bryant, he is a very well experienced plumber and he answered millions of my questions and still with a smile on his face. He explained all the details made sure we are comfortable in moving forward each step of the job and find the best solution to minimize any inconvenience for me and my family during the entire fixing process . And Josh is such awsome and hardworking guy , he digged over an hr nonstop just to make sure we can get the issue fixed before the end of the day! Not that we want a revisit any time soon but you guys gained a forever loyal customer.

Kathryn L.

08/08/2023 12:00:00 SA

Justin was very responsive, informative and respectful of me and my property. Highly recommend!

AN J.

1/20/2019

Had a plumbing issue early Sunday morning, called Tony and he arrived within one hour! He was very nice, professional and courteous, was able to fix the problem very quickly and explained to me how to avoid such problems. Will definitely call him again in the future.

S B.

5/26/2018

Tony was great! He was responsive over email to setup the appointment and showed up right on time. He was thorough and discussed my options with me in detail before getting out any equipment. You can tell he is knowledgeable and looks out for the solutions that will be best for the client long term.

Better than that, he was SUPER patient with me, described exactly what he would do, and showed me how his equipment would work to clear our drain. I will definitely call him again when we have plumbing needs. Thanks, Tony!!

Here's a before and after of our kitchen drain during hydro-flushing.

Benjamin Y.

1/28/2018

Dependable rooter was great needed help on Sunday with a clogged toilet they came out and fixed my clog. Quoted me that they would come out from 1-3 called me around 12 to see if they could show up early worked out great. Reasonable prices.

Kyle O.

06/07/2022 12:00:00 SA

Josh came through on Saturday over Memorial Day weekend while I was having an emergency. Waking up to a raining ceiling is never fun, but he came through in almost no time and was able to root out the cause.
He also recommended a restoration company to address the water damage, so he did extra work for me. I greatly appreciate the care that has gone into my issue so far.

Desiree J.

04/11/2023 12:00:00 SA

Josh was amazing. Came out quickly. Very efficient and professional (Got the job done). Very very reasonable pricing. Did our hydro jet blasting for half the cost another company quoted us. So happy I found them. Will be our plumber from now on.

Lalo D.

9/23/2014

Great service.great price.got here fast since i told him it was an emergency.i would recomend tony to anyone i know

Ernie F.

08/06/2021 12:00:00 SA

Our toilet was running so I called to get an appointment and was able to get one for the next day. The person was very professional and friendly. Josh gave me a call to provide me the option of coming out earlier which worked out great. He was friendly, honest, and very knowledgable. I'm a happy customer and will definitely use them again. Thanks!

Sammy E.

7/13/2019

I feel very strong to write a five stars review to Tony and his company, I have been in the restaurant business for a long time and I had my share of plumbing issues and used many plumbers! Tony whom I just met surpassed all my past experience very professional, prompt, reasonable and reliable! Took care of the big blockage I had with my drains in good time offered his advice and I could not but to recommend this company to all my friends and only say Tony you are the best you have my business from now on in my restaurant and home.

Chris A.

9/23/2020

They did what they said they'd do.
They diagnosed the problem, gave me options, weren't pushy and were polite and professional.

I'm very happy!

Nathan was especially helpful and professional!!!

Leslie C.

7/29/2023

Mr. Rick Barrios, the gentleman who came to fix our problems has been very professional in identifying the issues and honest and transparent on his suggestions. Thank you Rick and Dependable Rooter & Plumbing for solving the issues so quickly and efficiently! Will definitely do business with your team again.

Kristin G.

03/04/2019 12:00:00 SA

Tony is fantastic! He came out within an hour. He was professional, knowledgeable and incredibly reasonable. As a real estate broker associate in the local area, I am always looking for great companies to recommend. I will definitely refer Tony to my clients.

John B.

4/21/2022

What a GREAT experience. Jeremy was the nicest young man we have dealt with in a very long time. Came to the home on-time, very polite, did a great job on my issue, and answered all my questions. My wife and I will definitely use Dependable again. Highly recommend this company. Jeremy is the best.

Susana P.

01/06/2023 12:00:00 SA

Had a little issue originally with the scheduling of an appointment. The owner seemed to feel genuinely bad about our complications and tried very very hard to make it right, which we appreciated.
We were able to schedule a new appointment and are looking forward to seeing how it goes.

Angel E.

03/05/2019 12:00:00 SA

Thank you Tony for doing a great job!
My experience with Dependable Rooter and Plumbing was awesome! Tony is very professional, knowledgeable and offers reasonable prices!
Your fantastic service got me out of a stressful jam with my plumbing situation!
I know if I have any plumbing issues in the future, Tony is definitely the right man for the job.

Albert S.

03/08/2023 12:00:00 SA

A water leak under the driveway was detected. The existing main line from the city's meter to the home was replaced without digging up my driveway, all completed in a few hours.
** UPDATE **
I had to wait until the rains stopped to confirm that the leak was repaired and the updated pictures from 03/17/23 prove it. Thanks, DR&P!

Mark D.

02/07/2018 12:00:00 SA

Tony was very understanding of what services I needed , he unclogged the main using the outside clean out , he didn't try to upsale me on putting in a new sewer line like those other rooter company's . I will definitely use him on any other plumbing services in the future .

Nick F.

4/26/2022

Josh and Angel came out to fix a drainage leak in our bathroom. They were timely and reliable and competitively priced. They were super friendly, did the job well and took care of all our needs. I would highly recommend them to anyone and will be calling them again for any future plumbing needs.

Thomas P.

03/05/2018 12:00:00 SA

I was in need of a sewer inspection on a residential property of which I'm currently in escrow, and so I reached out to, Tony. I can definitely say, that despite certain complications in finding the sewer line in the back yard, Tony managed to patiently execute his inspection with such efficiency. His services and punctuality are definitely dependable (pun intended). With that being said, I definitely recommend Dependable Rooter & Plumbing. Thanks again, Tony!

Minato M.

2/17/2022

Had some problems with my kitchen sink (grease clog it seems) was cause water to back up after a couple of minutes. Called them up around 10am and had some out (Jeremy) to my house by 10:30. Was super helpful and gave me a run down of the problem and what was necessary to probably fix it depending on how bad it was jammed. Had to go back to the office for some tools and came right back and fought with the pipes for a little while with the lower powered rooter with no luck. Fortunately the heavier duty rooter was able to get the job done and got all the grease out the pipes.

Jeremy was super helpful and was really great on giving me updates on how things were going and making sure I knew what was happening the whole time. Got done with everything in about 2 hours.

Very pleased

Bryant D.

07/03/2019 12:00:00 SA

Tony came by to do my home inspection and he is the pinnacle of professionalism. He was on time and explained everything to me very well.

Kenji M.

10/18/2022

Just like the name , very dependable, Tony was a big help and didn't try to over sale , he fixed my garbage disposal issue real quick and I'm able to wash my dishes again , definitely recommend them. 6 stars

Brandon F.

01/07/2020 12:00:00 SA

I called Dependable yesterday and they came out to service a property I owned same day. Tony showed up, was very nice, communicative and efficient. Next time I need anything plumbing related they will be my first call!

Norman L.

7/22/2016

Tony is great and knowledgeable. He helped with my slow flowing tub. I probably spent near $100 on Drano's and the like. He said the most likely factor was old pipes and corrosion so all he needed to do was hydro jet it and clean it out. Worked like a charm! Thanks!

Kat C.

8/30/2018

Came over at around 3pm and gave us a reasonable quote. He even decided to give us a discount due to our circumstances and after we had all that hashed out, he went to work. It took him about 1 hour to unclog our sink using a snake and fix our garbage disposal. I am definitely going to continue to use this number as long as I have any future plumbing issues.

JM2020 2.

10/09/2019 12:00:00 SA

Professional, honest, and excellent service. We have used them twice to fix a clogged toilet, and a leak in the laundry room today. They are knowledgeable and explain everything, honest and upfront about pricing, which is reasonable, and because the laundry room link was a simple fix, they didn't charge us anything on this second visit. It's very hard to find honest and reliable service these days, and we will continue to use dependable rooter in the future.

Jessica R.

02/04/2022 12:00:00 SA

Our Washer drain was backing up so I called Dependable Rooter & Plumbing. Tony called me back within 5 minutes and scheduled for Josh and Jordan to come out the same day. Josh and Jordan was extremely knowledgeable, efficient and professional. They found that we needed our pipes cleaned and we're able to get the job done all in the same day! Being 8 months pregnant and having the ability to use my washer again was just amazing. Truly and highly recommend Dependable Rooter & Plumbing for all of your plumbing needs.

Anthony N.

12/02/2022 12:00:00 SA

Tony was able to fit me into his busy schedule. He was professional and friendly. He took care of the issue quickly.

Jay S.

6/19/2020

Exceptional service from Tony. I called for a clogged kitchen line. He showed up 30 minutes later fixed everything like new. Hard to find great service like that these days!

Naiby R.

12/17/2018

Thank you to Tony for all the advice and tips on our plumbing concern!

We had a problem with our cold water pressure and wasnt allowing our washer to properly rinse and wash!

We called Tony and he immediately made time to come and check out our issue to give us a quote! He gave us the possibilities of what it could be! He told us how WE could fix it and save money! He could have easily tried to charge us and do it himself but instead he told us what we could do AND sure enough we used his advice and found we had a little rock stuck in the valve of the cold water.
Such a small issue and he didnt try to profit out of it!

Were Thankful for his advice! & because of that I will definitely have him on speed dial for any future plumbing issues!

Thank you for your Honesty Tony & professionalism!

George M.

5/13/2022

Josh from Dependable Rooter & Plumming replaced the drain pipe from my kitchen to the sewer line, which was clogged and leaking. He did a fantastic job. He was in and out in what seemed like no time at all. I was really very surprised how quickly he got everything completed. He was punctual, very clean and very personable. After using them for the this repair on my home I can see why they have overwhelmingly glowing reviews. I don't think you can go wrong with Dependable plumbing.

Adam S.

04/04/2017 12:00:00 SA

We had an emergency at the house and they handled it very professionally. They were here on time. They were in and out. I Would recommend them to friends and family

Cindy B.

11/15/2018

I am so pleased with Tony's service. He was available the same day and when he came to my home, he diagnosed my problem immediately. (The lack of water pressure in my kitchen sink was due to an inexpensive piece that I had purchased long ago) It was so easy for him - and he reasonably charged me for the house call. I will certainly call on him again for every other plumbing service I need. I feel blessed to have chosen a knowledgeable and honest plumber. Thank you Yelp - and THANK YOU TONY!!

Kimberly E.

03/05/2022 12:00:00 SA

Justin and Jeremy came out earlier than expected and got right to work on my slow draining shower. Although additional work is required, I do appreciate their expertise and attention to detail.

Karine L.

7/27/2019

Tony was great - responded quickly online and came promptly in the window he gave us.

Solved our drain problem easily and was incredibly friendly. Would definitely recommend!

Christopher G.

4/16/2023

Great customer service! Tony showed up as soon as we called and fixed our problem. Very professional and honest. I'm glad we got a second opinion from him. I would definitely recommend them!

Melinda V.

09/07/2017 12:00:00 SA

Tony came out same day and on time. Extremely friendly with reasonable prices. Will keep his number for my future plumbing needs.

Jonathan W.

6/16/2023

Dependable Rooter & Plumbing was very responsive, on-time, and very professional. Tony worked on the plumbing issue and able to address the clogged toilet. We will use them again for future needs.

Mike G.

03/07/2018 12:00:00 SA

I contacted Tony at 8 PM and he was the only plumber around who offered make arrangements and come the very next day. He was able to make it the next day right when he said he would. While he helped me solve my plumbing problem (which ended up being something minor I overlooked), he was responsive, trustworthy, and honest. He could have charged me a lot more than he did. I will definitely use him the next time I need help with a plumbing problem and I recommend him completely.

Cristina L.

7/15/2021

I called and within an hour the company sent Josh to help solve our problem. If you need honest, fast, and reliable service please do not hesitate to contact them.

Alexandra S.

6/19/2023

We had a leaky sink, water everywhere. Justin came over and fixed everything for a great price and he did an amazing job. Anytime we have plumbing issues, we always call him. Very reliable.

Sharon X.

09/05/2017 12:00:00 SA

They did a wonderful job. Showed up in time and very fair pricing. Strongly recommend!

Victor S.

06/07/2021 12:00:00 SA

Nathan and his guys were very good and very professional , I really appreciate how they picked up after themselves. I would highly recommend them!!

Lyanne D.

12/05/2019 12:00:00 SA

Requested quote on yelp, spoke to Tony over the phone and had the issue fixed in a couple of days (rain slowed down progress). Great service and answered all my questions. Will be using Dependable Rooter & Plumbing again in the future!

Louie R.

9/18/2019

Service was great. Dominic came out late evening and replaced my garbage disposal and kitchen sink pipe that was leaking. Tony made it happen for me and these guys live up to the name Dependable.

Ramona A.

6/24/2018

Called Dependable Plumbing today, the people there were very responsive and sent someone out to our home within 30 mins. Tony came in and discussed all the options with us, he was very informative and professional. If you have a Sunday emergency plz call them. Our problem with was solved and I don't feel we got over charged for some to come out Sunday morning.

Denny M.

08/05/2019 12:00:00 SA

This is my first Yelp review ever, but I felt it was important to write it to recommend this business.
About a month ago, my wife and I were about to leave on vacation to Mexico to celebrate our 25th anniversary, when our sewer line backed up for the second time in a week. Tony from Dependable Rooter had cleared the back-up earlier in the week, but we knew the problem was going to be much bigger for it to happen again so soon.
Well, we called Tony to come out again as left for Mexico...
Long story short: Our ancient clay pipe sewer line was absolutely packed with tree roots, and this meant an entire replacement of the line all the way to the street. This is a MAJOR problem which is never cheap to fix. Tony and his team completed the replacement using a trenchless sewer line.

But what was most impressive was how sympathetic and patient Tony was in helping us get through the ordeal by giving us a fair price and fielding many calls from Mexico as we worked out how to pay for this very unexpected expense. Thanks to Tony, we were able to enjoy a vacation that could have been really miserable!
Tony is an honest, trustworthy and friendly person, and I plan on calling him for all future plumbing needs.

Cyndi Z.

2/15/2022

We are very thankful to Josh and Jordan from Dependable Rooters and Plumbing for helping us solve a major leak issue in our kitchen. We asked multiple contractors to come look at the leak and they gave their expensive and over the line opinions. (The leak was underground and it leads to the side of the house). Most of the answers we got were remodeling the whole kitchen because they thought the whole kitchen was on top of a pool of water... but Josh was confidently pointing out the issue after running his tools. We did find the correct spot. They only had to open the floor up and replaced the broken pipes -ONLY! That was it, no kitchen remodel.... The price was very reasonable, and to top that off they were super friendly, it was like chatting with a knowledge friend that gave you honest opinions- (not those whose trying to rip you off for the money). Professional honest feedback and warranties. We have multiple properties and I guess Josh and Jordan will now be our go to person :)

Freya L.

08/05/2018 12:00:00 SA

Not what I wanted to happen on a Sunday morning: the toilet got clogged and subsequently flooded while the shower was going. I called Dependable Rooter and my call was answered immediately. Dependable Rooter arrived a couple hours later around 11 am and got to work right away, asking what happened, etc.

Tony identified that there was a broken pipe underground in our front yard that crap was catching on (pardon the nasty pun) through snaking the system and clearing out the line and sending a camera down. The pipe was broken such that he couldn't get the camera past the point, and I got to see all of it clearly on the video screen. He marked the spot for us outside in case we ended up hiring a different company to do the work of installing a ground level two way cleanout and they needed to know where the break was.

I appreciate that Dependable Rooter responded to my Sunday call and waived the Sunday emergency fee. Not sure what the cost of this stuff is normally, but it was about $500 for it all. Thank you!

Barwise F.

11/10/2018 12:00:00 SA

Tony was able to assemble his team within less than 24 hours to fix a major plumbing problem underneath our house and he gave us a really good price for the work. I highly recommend Tony, he is very nice, professional, and takes time to explain what is needed and how everything is going to work. Tony's crew was also very professional and cleaned up well after the job.

GREGORY L.

3/13/2019

I was very impressed with Tony and his ability to get the job done. His arrived promptly at the agreed upon time and set to work immediately analyzing the issue. We had a tub that was clogged, but everything else in the house was fine. Tony work diligently, trying several different ideas until he came up with one that worked. He took his time and thought out the problem and didn't just write it off as unfixable. Tony performed the work as requested, promptly, and at a reasonable price. I would definitely use his services again.

Jeff A.

12/16/2017

We just called Tony today,and had him check our tub and shower because we had a leak. He came out on a Saturday and did the job quickly and efficiently. He suggested a low cost way to fix it. And he answered a few other plumbing related questions we had. High quality plumber, highly recommended.

Era Y.

2/27/2017

Had problems with two of my toilets. They came out and gave me a reasonable price. Came on time and job was done quick. Also were able to explain what the problem was and how they fixed it. Will recommend!

Samantha F.

06/11/2021 12:00:00 SA

My hot water pressure took a dive Wednesday morning so I called these guys Thursday morning. They were very nice and sent Nathan out within a couple of hours of my call and he had the issue fixed in less than 2 hours. Nathan was nice, professional and courteous. Would definitely recommend this company.

Raul S.

06/06/2020 12:00:00 SA

It's all in the name, Dependable is indeed true!
Got a great vibe from the beginning. Communication is impressive, Nathan explained everything in great detail. They showed up on time to work, they are very prompt, thorough and trustworthy. We had major work that needed to be done, re-drain the front part of the house (kitchen line, restroom sink, toilet and shower) and they did an excellent job, very professional. The warranty backs up their work, we wouldn't go through anyone else. Highly recommended!!

Laura L.

9/16/2022

Jeremy from Dependable Rooter saved us a lot of money! He cleared a clog in a bathroom sink that was draining slowly and another plumber hadn't been able to clear. The other plumber said he couldn't clear it without us installing a ground level clean out pipe in our house which would have cost over a thousand dollars! Jeremy cleared the drain in less than 10 minutes for a very reasonable service fee. The sink now drains super well. Then he went the extra mile and helped us with an unrelated issue, installing a new overflow cover for our bathtub, which we had ordered but not yet installed. Jeremy was very pleasant and calm and knowledgeable about plumbing issues. We will definitely be calling him again. So glad to have come across Jeremy and Dependable Rooter.

Nick L.

07/03/2023 12:00:00 SA

I gave Tony the 5 star ratings. He came to my home shortly after received my request and fixed the problem the same day. Very affordable pricing and he is very nice. I highly recommend him.

Michalle D.

09/01/2022 12:00:00 SA

After not being able to get my home warranty to act fast enough, I called dependable. Best decision I ever made. Josh showed up and diagnosed the issue. Within 2 hours, he had me in touch with a repair company to repair my damages. Over the next week he and his crew made repairs, dealt with my warranty company and were just in general pleasant to deal with. There's not enough good to say except they were worth the cost. Josh was especially awesome and always responsive. If ever I have another issue I'll call them for sure.

John W.

04/04/2017 12:00:00 SA

I called Dependable Rooter and Plumbing for a small bathroom leak and within an hour they were at my front door of my Insurance office and gave me a competitive quote to fix a bathroom leak and within 30 minutes they got the Job done. 5 STARS for this Plumbing company for sure. Thank you and I will recommend you to my family and friends...JOHN

Shirley U.

03/03/2020 12:00:00 SA

Reached out to Tony and he was able to come out next day to clear two drains at my rental property. He checked to see which drains had issues, and suggested to go with the cheaper option first to see if that would clear the blockage. Good thing it worked! Great service and communication.

Joe F.

04/10/2019 12:00:00 SA

I was very pleased to a have found Tony due to all the positive reviews on yelp.I gave him a call and he promptly responded and even gave me an estimate over the phone for a leaking toilet that was dripping through from the master bedroom down into the garage below.
We made appointment the following day and he came on time and quickly assessed my problem and then proceeded to repair it.
He was neat and very thorough and very good at explaining what the problem was and what was needed to repair it.
His price was very reasonable and I would definitely go to him for future plumbing needs. It's refreshing to meet an honest and very capable guy like Tony!

Evelyn S.

8/21/2020

Last month, Nathan and Bryan came to my home to clear a line and run a camera down. Each time they visited, they were professional and knowledgeable when answering all of our questions. They also wore shoe covers and face masks inside of the house to work safely during the pandemic. They did a great job and we haven't had any issues since, thank you for all your help guys!

Brice P.

04/06/2022 12:00:00 SA

I met Josh for the first time under yelp after initiating a request for help in this space to resolve a mainline stoppage from years of built up from the house being old. I haven't had a plumbing issue since I bought the home in 2015 until recently. I have always been able to resolve my plumbing issues on my own until this issue, which required professional services. Josh and his peer located were accommodating and provided updates step by step. I'm really satisfied with their service overall because they were transparent and reliable and most importantly dependent to trust.

Eric Y.

12/30/2019

They did an excellent job installing my new Kitchen faucet and repairing my leaking bathroom faucet. The technician Nathan was very professional, clean and meticuious in performing the installation and repair of both faucets. I am going to use them again in the near future and will recommend them to my friends.

Marco M.

2/24/2022

Cut to the chase...I highly recommend this company! Right after the New Year I noticed the carpet in my downstairs closet was a little wet. I didn't pay it much mind because I thought my daughter had spilled something in there, as she likes to play hide and go seek in that closet. Come to find out the wetness expanded and when I rolled up the carpet I noticed that the whole floor was covered with water. I ended up calling friends and family to try to find a good plumber. Finally a neighbor recommended that I look up Dependable Rooter and Plumbing. I looked them up and saw that they were a five-star rated company on Yelp. I called them along with a couple of other companies and they were the first to respond. They came to my house and quickly determined that it was a slab leak. Nathan did the work and I highly recommend having him sent to your home. I'm sure they have other good plumbers in the company, but my experience was with Nate. Anyway, they not only worked with me and my insurance company but they partnered with the Restoration company that came in to ensure that I didn't have mold while they dried everything up for me. I'm in the process of having everything put back together and I wanted to take the time to write this because Dependable Rooter and Plumbing really managed everything for me and made my life a whole lot easier.

Viet N.

06/07/2023 12:00:00 SA

Justin was very good to work with. From the first call he was very personable and understood the urgency of the situation. The main water supply line from the city was compromised and water was pooling in my front yard. Tony the owner even called me to see if there was anything I needed. The work was scheduled to begin 2-3 days after but Justin noticed how serious the problem was and even offered to provide a temporary fix till they could apply the permanent solution as to not have additional water damage. Luckily the scheduling worked out that they were able to work on the project the next day so the temporary fix was not needed. I really appreciated Justin's attention to the urgency of the situation. Justin provided me regular updates on the project which was appreciated. Dependable was able to fix the main line with minimal disturbance to my hardscape. Pricing was very competitive. I will definitely be using Dependable Rooter and Plumbing again and highly recommend them.

Rene J.

8/20/2021

Had a sink drain that was plugged up, called at 1pm, and they were in by 2pm. Bryan was a very pleasant and friendly person, he pointed out what needed to be done and also gave me some other options, but not pushy!

He explained the whole process, and we decided to snake the drain pipe. In not much time had the water flowing again. Brian did a great job and would not hesitate to call on him again for any future work. HIGHLY RECOMMENDED.

Mirella M.

5/28/2019

Had an emergency plumbing issues this morning. Called and got an immediate response. Tony was here in less than two hours, quickly took care of the problem and did not try to up charge me for things I could have done on my own!! Most companies would have taken advantage of a women and I'm super glad he did not!! Totally will use again for any future plumbing issues!!!

Matt V.

11/19/2021

It's a bummer when a $200 job turns into a $600 job, but both Tony and Josh communicated very well with us, explained the process, and cleaned up after changing out a toilet.

Fernanda M.

5/15/2022

I called them because my shower was clogged, Santiago came and inspected and figured out that the problem was not the shower but the kitchen sink ! He fixed it immediately. Very polite and gave us some good advise on some plumbing maintenance that we didn't know we needed . Thank you

Cecil W.

9/14/2022

Josh came out on a same-day call to check a leak from our upstairs ceiling, He explained to me what he had to do to diagnose the issue and effectively diagnosed the issue. The price was fair and the customer service was excellent. He cleaned up very well and provided next-step recommendations. I will use them again.

Guillermo M.

08/12/2021 12:00:00 SA

Great experience with this company. Josh arrived exactly when he said and fixed our clogged sink. He deserves a raise.

Kyle J.

3/13/2018

Called out Dependable Rooter and Plumbing because of a main line blockage at a rental property. After a camera inspection two problems were identified: 1) the ABS to Clay transition was collared and not allowing seamless flow and, 2 there were two breaks in the clay pipe down by the sidewalk and street. This company was competitive on price and got the job done the next day. The technician and I did have a misunderstanding about the original scope of work included in the price but the company understood my concerns and made it right. Now the plumbing at this property runs great thanks to the repairs to the main line, hydro jet service on the under house plumbing, and the water heater flush. I would call out this company again if I experience other plumbing issues.

Natalie P.

10/19/2019

Dependable, honest and very QUICK! We are very appreciative that Tony came out on a Saturday morning, he was literally here within 15 minutes. Our short term problem was fixed and we were given an honest, thorough reccomendation to fix our problem. Thank you!

Annie B.

4/13/2018

Tony will get the job done! In the search for a few quotes on a line blockage from tree roots, Tony came to the house to walk me through the process more than once. he identified the problem with a camera review, showed me the problem, and fixed it as soon as possible. He went the extra mile with cleanliness, and was orderly and neat with his repair work.
Tony was respectful of our home and the plumbing inconvenience. He was also thoughtful in suggesting ways to avoid this problem in the future! Very good at his job.

Azucena S.

6/29/2020

Tony Shaw came out to my house because I was having a water leak in front of my house and he was able to immediately help me in accessing the work that would need to be done and the cost what would be associated with it. What I appreciate about his help is his honesty and help.

Emmy N.

8/23/2018

Tony is the most honest plumber I have ever met. Highly recommended. Definitely go back to him with any plumbing issue.

Christine T.

04/07/2019 12:00:00 SA

Tony is a very honest and dependable plumber. He is very experienced and explains the problem and give you tips. His response is immediate when you call him. My neighbor referred him to me about 7 months ago when we had issues with master shower, bathtub and sinks not draining. Issue was resolved.
This weekend we had issues with our main toilet not flushing properly and caused the master toilet to back up with pressure and cause a leak. Called Tony and he responded right away and came over to fixed the issue with the main having to be snaked and cleared the pipes. Problem solved again!
Tony is my go to plumber for now on and will be referring him to family and friends in the area.
Thanks Tony!

Walter F.

12/19/2022

Quick and reliable service, great customer service. I would defitnely recomend this provided

Michi E.

12/27/2017

Tony was incredibly professional, he came within the timeframe he gave me, was polite, and thorough. He was very mindful of not making a mess and cleaning up after himself, which I really appreciated. He did what he came to do and was great to work with. Would definitely hire him again and highly recommend him!

Esther N.

07/09/2017 12:00:00 SA

Tony saved the day! We woke up early Sunday morning to find that water was coming up in our downstairs shower and bathroom sink. Having an infant we didn't have anytime to wait until Monday. We had called a couple 24/7 business but had no reply. Tony called us back within a couple of minutes AND was at our house within the hour. He was friendly,polite, honest, and got the job DONE! He took his time, and worked diligently. We're definitely considering him to do some repiping for us in the near future!

Alicia D.

7/22/2019

I had been having a recurring problem with my kitchen sink and Tony came to take a look. He arrived earlier than estimated and was thorough in explaining what the problem was. Tony fixed the problem quickly and was very professional throughout the process. Thank you, Tony!

Guy R.

1/14/2019

I called Dependable on a Friday morning around 7:30 AM about an exterior plumbing leak that required me to shut off all the water to my house. Tony from Dependable arrived as promised by 10:00 AM. Tony honestly and accurately diagnosed the problem and took care of everything. I was very pleased and will certainly call them in the future.

Stanley H.

10/08/2019 12:00:00 SA

Very honest, educated, and reliable. They were able to quickly clear a clogged kitchen sink, and warned that it would likely get backed up again in the future. They provided pricing for the major work needed but advised us to take the time to think about it since it's not cheap. They were able to explain the issue and walk through what the actual work would entail. If/when the problem reoccurs we will definitely contact them for any major repairs needed.

Tommy H.

10/22/2020

This company is so rude and will never use them. I talked to the manager the first time and told him what the 3 problem might be and he sends one person to fix it but he told me that he couldn't because he needs 2 people to haul the equipment upstairs which I told it was upstairs...then I called back the company and found out it was the manager whom I talked to originally...and he didn't like what I was saying and wouldn't let me finish regarding this issue by giving me excuses...I told him that it needs to be fix today but can't until tomorrow morning but can't do to work schedule...I asked him if it can be fix today and he stated it can be but it can't be due to it needs 2 people and such...they should of givthis job to a 2 person crew if its an upstairs problem...

Janet D.

11/29/2021

Very nice, came right away. Did a good job. Thank you Nathan. Replaced section of sewer pipe plugged with roots and added clean out.

Steve F.

10/08/2018 12:00:00 SA

They (Tony) was on time and assessed the situation. Less then 5 minutes and the toilet was running smoothly. Very affordable and friendly. Will call them the next time and recommend them to all friends and family.

Elysha V.

4/20/2022

Gave them a call yesterday to take a look at the toilet issues I've been having and they were able to look at it the next day. Within seconds of reviewing the issue they were able to diagnose and determine the problem as well as solution. It was resolved quickly and now the toilet problems are gone. They are licensed so a bit on the pricey side but will guarantee to fix any issues that occur afterwards which is a relief. I can trust them, their expertise and professionalism.

Alexander R.

12/02/2021 12:00:00 SA

Great service. Respectfully and professional. Quick and easy. Happy we called and got helped.

Chris H.

7/16/2019

Tony is the man! I called Tony because my toilet was clogged. I explained to him what happened and what steps I took to try and resolve it. Tony showed up the next day and walked me through each test he was going to do. He diagnosed the issue and explained to me what he was learning about the issue each step of the way. I understood everything he was doing and why he was doing it. I thought that the blockage would be an easy fix, but it turned out to be a more serious issue. He handled everything with great professionalism, making sure that he didn't leave until we knew what the issue was and how we were going to solve it.

Not only was Tony and his team able to do the job I paid him to do, but he also educated me as a homeowner. Through talking with him, I have better understanding how the water/waste passes through my home and how to take action if another problem arises. There are plenty of competent plumbers out there that can get the job done, but I felt that Tony was looking for my best interests as well. I hope I never have to call Dependable Rooter and Plumbing again, but if I do, I know they'll get the job done!

Jean J.

2/26/2021

We had issues with our main sewer line; clogged and our auto spin drain cleaner didn't do anything to change the situation.
Fortunately, we found Dependable Rooter & Plumbing and requested a quote for services.
DRP owner Tony responded immediately and a time and date were set; Friday (same day) between 11am to 1pm. Bryan came at exactly 11am.
He was honest, didn't try and sell us services we didn't need, and was able to share suggestions with us in a professional manner.
Overall DRP provided a service that was within our budget and solved the sewer clog we had.
Thank you for your assistance.

Would HIGHLY recommend Dependable Rooter & Plumbing to all the people I love and like.

Gus ..

12/06/2022 12:00:00 SA

Reached out to schedule a diagnosis and service for drain line which was made for within the hour. Josh the technician arrived timely and performed camera diagnostic and service with no issue. Good communicator and professional.

TJ L.

11/07/2016 12:00:00 SA

This business says it all.... Our bathroom faucets were leaking and we had previously got the estimation by another plumbing service. They overcharged us and did not show up on the day of service. So when we called Dependable Plumbing Service, we weren't sure whether we can trust this one. Just to be on the safe side, we had called one more service company for the estimation. But the moment Dependable Service came in and introduced himself, we knew this was the one. So we cancelled on the other one immediately. And as expected, the leakage problems were fixed perfectly. Very kind and properly done!!!! We would highly recommend this company to everyone with plumbing problem!!!

Ocho G.

04/07/2023 12:00:00 SA

We had a bad leak under our kitchen sink. A plumber I am not so I contacted Dependable and Tony was able to walk me through the problem over the phone and found out it was just the line from the refrigerator to the main valve had been disconnected. I put it back in, tightened the bolt and put Teflon tape and it was fixed. I really appreciate Tony's honesty and helpfulness. If you want honesty and integrity in business Tony at Dependable Rooter is your man.

Kelly R.

10/18/2022

Our tub was backed up pretty bad. Called and heard back from them in 10 mins, and Tony was at my house within hours. Did the job fast, reasonable cost and very friendly. Would recommend and would definitely use again.

Matt K.

10/26/2019

Tony did a great job. Unclogged a blockage in my sewer line. Showed up earlier than expected and made quick work of it. I would definitely recommend him!

Ally P.

11/29/2022

We had a clogged shower drain that we tried EVERYTHING to clear. Nothing worked. So we called Dependable Rooter for same day service. Tony answered my call and was out here in 45mins. Not only was he friendly and knowledgeable, he got our drain cleared and even double checked our drain for other potential clogs. Highly recommend them and absolutely recommend Tony!

Syed S.

06/01/2019 12:00:00 SA

After my parents house was having issues with the kitchen sink, I looked around at different plumbers. Dependable was the one I picked and I'm glad I did. Tony was friendly, knowledgable, honest and on time. He also gave an estimate that I believe to be fair and far cheaper than most of the other plumbers I talked to. I don't know what else you could ask for in a plumber for :)

Ben M.

5/26/2021

Tony called me right back after my call was missed. He worked with me as a professional, one business person to another, and got me a decent price on the hydro jetting. Josh showed up on time and was a consummate professional.

Tony said he wants me to make Dependable my regular plumber in that area and I probably will.

Rene L.

6/30/2022

They did a great job. Just remember that that are plumbers and that if the problem is behind a wall, they don't do drywall repair.

Matt C.

11/23/2019

OUTSTANDING SERVICE, called at the last minute on a Saturday morning and Tony arrived within an hour, and immediately fixed the clogged tub drain. Couldn't ask for quicker, reliable, more straightforward service. I would absolutely recommend his work to anyone in need of plumbing repairs. Again, fast, reliable, clean work done, and absolutely polite and respectful. Thank you for your professionalism Tony, I definitely appreciate your help.

Terri L.

2/14/2020

Tony from Dependable Rooter and Plumbing accommodated my last minute time change and arrived on time Great service and very courteous and dependable. Highly recommend for future plumbing issues. 5 stars.

Steve A.

02/09/2023 12:00:00 SA

Tony was quick to respond to my request to clear a shower drain and his price was competitive with other quotes I received. The shower drain is 70 years old and obviously could use a major upgrade but Tony didn't try to up sale. He cleared the drain quickly and followed up a few hours later to make sure i was satisfied.

Alan V.

1/14/2020

Our toilet won't completely drain in 1 flush and would need to use a plunger. I called another rooter company and they advised me to replace the toilet with a more water efficient one. I almost did but decided to give Dependable Rooter and Plumbing a try because of the good reviews I saw in yelp. Tony came in after 25 minutes that we spoke. He was very professional, very pleasant personality, honest and upfront with the cost. He did an initial inspection of the toilet and he said it is just plugged with something that he can snake it. True enough, after 5 minutes, the toilet is working perfectly. Tony saved me the trouble of replacing the toilet and was able to fix the problem. It's a great feeling knowing I have someone I can call if ever we have some plumbing problems (especially that we just moved in the area a year ago). Highly recommended.

Yaya B.

9/17/2022

Woke up this morning to a water leak downstairs and reached out for help on Yelp. Tony responded immediately and was quick to call and set up an appointment with Justin who also reached out quickly and was able to come within a couple of hours. Justin was able to explain the process, the potential problems, and what could be the source of the issue pretty thoroughly. He was able to determine the cause of the leak and fixed it within a couple of hours since it thankfully wasn't a major issue. Justin also insisted on cleaning up the floors and leaving the space as it was before. Truly exceptional business and service that brought peace of mind and quick help. Thank you!!!!

Wendy W.

2/20/2018

Dependable Rooter and Plumbing showed up in less than 30 minutes to fix my plumbing problem! My kitchen sink wouldn't drain and I thought my garbage disposal would need to be replaced but instead of taking my word for it and charging me for a new disposal (plus installation) they checked my pipes for clogs first (which was the actual issue) and fixed my sink in less than 15 minutes, for just the price of a service call. Dependable R & P is a great company - honest and efficient and friendly! I will definitely call them again for plumbing issues and I would certainly recommend them to anyone who needs a plumber!

Denise L.

9/22/2017

Dependable was just that; dependable. Their plumber came out immediately and treated our emergency as if it was his own. He fixed the problem and left our home like he found it. We would use them again whenever we having a plumbing issue. Thanks Dependable!!!

M M.

11/03/2017 12:00:00 SA

Today, I called Dependable Rooter and Plumbing around 10 am for a clogged up toilet and @ 12 pm, the job has been done. Talking about superheroes going lightning fast to save the day! Tony had been really nice, courteous, empathetic and every bit of a professional. We need more people like him. I wish I knew this company 6 years ago instead of calling Roto Rooter for an emergency toilet problem. Roto Rooter charged me $5,000 just like that, for the same problem. I know God will bless people who serve other people without charging extravagantly high fees. Thanks again!

Tiffany Q.

8/14/2019

Dependable Rooter and Plumbing is wonderful. I've been wanting to fix an issue in the restroom of my business for awhile. I've tried calling other places for advice and bringing other plumbers to take a look, but they have not been able to solve the problem. Tony is very responsive and helpful. He took care of the problem very professionally and quickly. I will definitely use his services in the future and would recommend Tony and his team to everyone. Thank you Tony!

Anita G.

11/10/2021 12:00:00 SA

Love the service. On time respond, came out the same day. Met very knowledgeable staff Josh, was able to diagnose the problem quickly, giving out tips on how to run the hot water and dawn soap. Recommend to everyone.

Sherri P.

02/05/2022 12:00:00 SA

Had a water leak from our gas water heater in the garage and they were able to come to my house for a diagnosis and estimate in an hour! Unfortunately, we had to replace our water heater, but good thing is that they were able to come back next day morning with a new water heater and have it installed. We also replaced our water pressure regulator, everything was completed in 2 hours. We'll definitely use their service again in the future! They are professional, reliable, punctual, and their price is reasonable. They kept their face mask on at all time when working in the garage; and also used shoes covers when came inside of our house. They made sure everything works properly before leaving and answered all my questions patiently. Thank you, Nathan and Aiden!

Laura A.

04/08/2022 12:00:00 SA

Responsive and honest, helpful service! Tony reached out right away and helped get me where I need to, thank you!

Estela V.

12/31/2022

Vincent and Jeremy came out to my house on NYE in the rain! I had a huge plumbing emergency which caused a large leakage in my bathrooms and bedroom. They both were very nice and explained the problem and the necessary next steps to solve this as soon as possible. Im very impressed by their hard work and so thankful they were able to come on such short notice and on a holiday. I would definitely recommend their services!

JohnErick M.

6/28/2023

Tony came over we had an issue with the draining of our tub and we tried to snake it but it wouldn't work
He came over said he'd have it done quick and he did
Really good attitude appreciated his help
We would definitely recommend !
Thanks Tony!

Rita T.

04/02/2022 12:00:00 SA

Nathan was very courteous and professional. Came in and was efficient in clearing a toilet that got clogged. He also checked the plumbing lines upon my request and provided me with quotes for additional projects. Will call again for additional needs. Answered questions in a comprehensive manner.

J M.

8/25/2018

Tony was very prompt and honest. And he knows what needs to be done. It is very hard to find a plumber who is honest and prompt.

Robin L.

07/05/2023 12:00:00 SA

Our kitchen sink stopped draining due to a blockage that had been building over 35 years. I tried to snake it but could only go to 22 feet, and the blockage was beyond that.

I contacted Dependable Rooter & Plumbing through Yelp and Tony came out within a few hours. He thoroughly cleaned the line using hydrojet and a better snake than I had.

Tony was friendly, professional, and prompt. I will definitely use Dependable Rooter & Plumbing again!

Oscar L.

1/22/2021

Words can't express how I am grateful to Tony's service during these times. The term Dependable is spot on for this company. Just when I thought things couldn't worsen for me dealing with problems from work and the wife getting on my case about overflowing toilets. His company was the only one willing to take care of my problem the same day versus other local plumbers stating that they would not be available for 3 to 7 days.
Tony not only came early to my home, but he also came with a face mask plus wearing rubber gloves the entire time to protect my family and himself. He analyzes the problem and approaches the situation methodically. When I thought things were getting better for me, Murphy strikes me again; cement covered the sewer cover and needed to be chip away. When he had to access another pipe under my SUV in the garage, Murphy strikes again because my SUV battery was dead. Despite it, all Tony saved the day and was extremely patient with me. He gave me a quick hand to remove the cement and even waited for me to quickly jump start my SUV to get it out of the way. Before you know it, the sewer line was cleared out, solving the problem in no time. When Tony revealed that he was the owner, everything he did said a lot about his character and why I would highly recommend him. Thank you again, Tony, for taking care of my problem, and most of all, you saved me from getting beat up by the wife again lol. Overall Excellent communication, service, workmanship and great price for everything he did.

Me 2.

2/21/2020

We worked with Tony to set-up an appropriate time that met both of our schedules. He came out to our home for a backup with our kitchen sink, that was a deep(er) problem associated with the plumbing for this sink. He worked his magic with a strong wire-drum machine, and this seemed to clear the problem. Tony is very nice and personable, and did a professional job. Would recommend him to family and friends in our area.

Alicia M.

11/12/2020 12:00:00 SA

I needed an outside clog cleared and spoke to Tony to set up an appointment. Although he was very friendly and took all my information twice and set up an appointment, he never showed up or called to reschedule. Given the other great reviews, I was really surprised and disappointed.

There was a mix up in the schedule and they thought the appointment was for Friday instead of Thursday. Tony came by as soon as he realized the error and explained the confusion and fixed my problem on the spot. In addition to clearing the drain , he spotted my husbands wedding ring that was lost while trying to do the repair ourselves! His 5 star rating is well deserved.

Marina A.

10/01/2019 12:00:00 SA

Very thankful Dominic to come out late to repair. Found out the problem fast and efficient.

Jonathan S.

11/15/2021

My main sewer line was backed up and spilling to the ground. Josh the technician was able to jet the sewer line in a very difficult position, shows me on the camera all the way to 70 feet that the remaining area are cleared.
Thanks guys.

Paige H.

07/02/2019 12:00:00 SA

Tony is the best! He came out, same day and took care of my clogged kitchen sink in no time. He explained everything he was doing and why. I highly recommend him. Pleasure doing business with him.

Mara G.

06/06/2021 12:00:00 SA

Nathan and his team were great! They were very responsive, even when I first called Josh, another team member, on his day off, the team was still able to make sure I was taken care of. I had issues with my sewage drainage pipes and Nathan and team took care of it quickly. The team worked fast and Nathan even came back the next take day after they finished everything to replace my toilets which he found out I already bought.

Victoria I.

06/11/2018 12:00:00 SA

Fast to reply and came the same day! Friendly service and made sure the job was done right.

PHOEBE F.

10/05/2020 12:00:00 SA

Far and away THE BEST plumbing service we've ever used. Pipes in the shower and toilet were overflowing. When other plumbing companies were giving us an ETA of Monday or Tuesday at the EARLIEST, Dependable Rooter & Plumbing came out within an hour, on a Sunday morning. Tony (the owner) explained every detail and gave us a very reasonable estimate. We will need to get more work done, as our root system damage is pretty extensive, but with the customer service we received from Tony and his crew, we will be giving our business to his plumbing company, permanently. If you're in need of a good, honest plumber, look no further than Dependable Rooter & Plumbing.

Jason G.

1/20/2022

I contacted Dependable Rooter and Plumbing to look into a possibly water leak in my crawl space. I spoke with Tony and set up an appointment for the next day. Tony was professional and courteous. The next day Nathan and Andrew showed up, introduced themselves and went under the house. They found the drain leak. They helped arrange a clean up crew to remove the water in order for them to make the repairs. Nathan kept me updated on the issues that he found and gave me options for the repairs. He was very professional for the entire job, always calling before showing up each day and keeping me informed on the progress. The repairs were made and I will be contacting them again for any future plumbing needs. Thank you

Heidi R.

5/25/2023

Our toilet and shower flooded, I searched on yelp and found dependable rooter and plumbing . Tony the owner contacted me very quickly and was able to send Rick out same day , even within the hour . Rick was professional, gave us options and explained everything well. Thanks for helping us!

Maria S.

10/03/2019 12:00:00 SA

they are nice and respectful to the customer abd they know what they are doing im recomending this company

N S.

04/02/2023 12:00:00 SA

Great and quick response. He came to my house within hours. He understood the emergency and came promptly to help with the issue. Tony completed his job and deserves five stars! The price was reasonable. I will call him if I need a plumber again!

Julie S.

7/13/2023

We had a wonderful experience with this company. We had two toilets break in one weekend and we had guests. They were prompt, helpful, and fixed the issues. Their communication about arrival times, any delays and why was excellent. Our plumber was Rick and his assistant was Aaron. They were both very professional, friendly and polite. This will be our go to plumbing company in the future.

Jason G.

5/24/2020

Put a request for quote in on a Sunday morning and got a response within minutes that he could come by that day around 2 to take a look at the issue. Got here early and was professional and clean. Took a look and was able to perform the work immediately at a fair price even on a Sunday! Would recommend!

Amy D.

11/20/2021

Super quick response to our plumbing issues. Same-day service. Very impressed with the thorough job they did. They made sure the job was done right!

Criselda S.

10/16/2022

Excellent customer service, Justin Webb is so professional and knowledgeable on his work. He came even on a Sunday morning to clean our drains.
Thank you so much for your help. This company is very dependable as their name says it all.

Jason R.

5/24/2022

After being in our new home for 8 months, our kitchen sink started to clog and smell terrible. Previous homeowner got alittle too cocky on their repair work and it was a mess. Jeremy and Justin came by quick and gave a honest quote and got to work. They were easy to work with and answered all my questions. I have another preventative service coming up and will call Jeremy and Justin when we're ready.

Chun-chieh W.

05/12/2020 12:00:00 SA

Highly recommended! Really NICE service and knowledgable. It takes a few minutes to solve my pipe issue. If you need a service for your plumbing, it is the right store you can contact!

Minxuan L.

6/24/2018

I found Dependable Rooter on Yelp for a bad bath tub clog. Gave them a call and they came really quick. Reasonable price, great customer service! I would definitely recommend their service.

Celia C.

06/07/2017 12:00:00 SA

Great quick service. Fast response time. Reasonable price. Local guy. Great work. Would recommend highly.

Del D.

10/30/2022

Saved me on a SATURDAY!!! And found out we both have a lot in common.. Thanks Tony. Will definitely be using you a lot more for all of our properties..

Leandra C.

09/10/2021 12:00:00 SA

Had a water main repair. The technician, Josh is the reason why I would definitely use Dependable Rooter & Plumbing again and highly recommend the company. He was professional, courteous and more importantly he was really knowledgeable. Dependable Rooter & Plumbing showed up when no one else would. The Boring Team was fast and efficient. As a team, The professionalism and expertise of all involved really made it a positive experience all around. I won't hesitate to contact Dependable Rooter & Plumbing in the future.

Cynthia W.

12/17/2021

Had a issue with my main line. called a couple business either no answer or on hold. called Dependable Rooster they answered right away. Jason was my technician and he did any amazing job at explaining what my issue was and his recommendations for the fix was very reasonable. He would not leave my home until line was clear...I have found my plumber. thank you so much will be call for more repairs. I will recommend to family and friends.

Ray C.

12/12/2019 12:00:00 SA

Gave Dependable Rooter a call after I had an issue with another plumber who does not show up and don't return calls.

I explained that we had a slow draining Kitchen sink that was snakes 2 months ago. He suggested hydrojetting it, we agreed on a price and set a schedule up. He gave me a call when he was on his way, came on time. Very patient with explaining what will happen. He snaked the line again as there was a blockage and hydrojetted it to clean the pipes throughly. Happy with the work over-all.

Highly recommended.

David P.

6/19/2018

Tony from Dependable Rooters did a fine job snaking out two lines at my house. He was on time, dependable, and friendly. I highly recommend him to others.

A R.

9/17/2018

Had a good experience with Tony. After fixing a small scheduling conflict, he quickly came to the house within the window quoted. He quickly accessed the issues and provided a solution. Thanks for the quick service.

Mike H.

08/07/2018 12:00:00 SA

I had an ongoing issue with my kitchen sink and drain that I could not resolve. Found Dependable Rooter and Plumbing via Yelp and they came out immediately to help clear the issue. They were friendly, honest, and responsive and provided awesome service overall. My wife's happy that the kitchen sink drains well again and I'm happy with Dependable's services and fair pricing. I would definitely recommend the company. Thanks guys!

Katrina C.

04/06/2021 12:00:00 SA

We called Dependable plumbing for a clogged drain and Tony (the owner) called me right away and sent out Brian to check our situation and unclog drain but was unable to, as pipes were actually broken and were spilling all kitchen junk under the house, he and ended up going under the house to show us the broken pipes. Brian went above and beyond to provide an accurate assessment. We ended up getting all new drains and re-piped the whole house, we have been putting job off for years. Brian was so thorough in our options and went step by step on how the process would work. The crew that came out was awesome, clean and efficient. Cost was very competitive and we will definitely recommend Dependable to anyone with plumbing needs.

Blanca A.

1/31/2022

My husband and I have lived in our townhome for 20yrs and had never experienced any major homeowner emergencies....until last week. On 1/20 our sink was backing up and water was leaking out of a nearby outlet. We contacted DRP and Jeremy and his crew member (I can't remember his name) arrived quickly to assess the situation. They explained what they needed to do and ensured we agreed to everything before starting the work. Long story short, turned out we needed a commercial hydro jet to clear a blockage in the pipe. I appreciated them taking the time to explain everything clearly so there were no surprises and referred us to a restoration company that came out and set up dehumidifiers. Thank you!

Steve C.

9/17/2022

Have a his or her sink setup that was clogged, Tony came same day to unclog it. My two sinks are working great. Best part is he didn't upcharge me to get anything else done. Made me feel comfortable and gave me good advice on maintenance and other questions I had around my place. Definitely recommend and as the name states very Dependable! Thank you Tony for saving me and for my kids to have a working sink again.

Diana R.

4/16/2023

Today we experienced a homeowners nightmare...a backed up toilet, flooding the inside of our home, on a SUNDAY! After doing a quick Yelp search Dependable Rooter was the first to answer the call. Within an hour of reaching out Tony was at our door. Not only was the problem identified (blocked main) but Tony was able to show us our corroded pipes and offer a variety of solutions. He was not only knowledgeable and professional, but took the time to explain and educate us on the issue. Please look no further when hiring a plumbing service. Dependable Rooter in Claremont is efficient, honest and fair. Tony is a true professional.

Tony F.

05/08/2018 12:00:00 SA

Called Dependable Rooter and Plumbing and was greeted by Tony. Tony showed up in less than an hour and assisted with troubleshooting my hot water heater that would not light. Nice guy great service and personally called back then next day just to follow-up to ensure all was good!

Monique S.

04/08/2023 12:00:00 SA

Thank you Tony for coming out today I received a quick response after reaching out through yelp and was given an early appointment as requested great communication and was in and out fast. FIXED MY HUMMING GARBAGE DISPOSAL after multiple attempts of my own! So thankful very honest and reasonable pricing. Saved their number in my phone and will make sure to contact them for any future issues

Melissa E.

6/29/2018

Dependable Rooter & Plumbing did a great job at clearing out the grease build up in my pipes! Tony is kind and professional! He took the time to show me exactly what the hydro-jetting process actually would be doing once in the pipes. He even cleared the mess in my patio so my dogs wouldn't be exposed to some of the grease that came out. I will definitely be calling Tony for any future plumbing needs!

R S.

1/19/2020

We were having a lot of issues with our sewer line and after reading reviews, I decided to call dependable rooter. Tony came out to inspect our sewer with a camera. It needed to be replaced. He worked with us on a price and the work was done in one and a half days with a life time warranty on the pipe. The work was done on the weekend! They fully replaced our sewer pipe without having to dig a long trench in our backyard. I will use them again for our plumbing needs.

Crystal L.

10/15/2022

Tony was awesome! Our toilet started leaking water yesterday. It happened before and we knew it's probably the same reason. I left a estimate request on Yelp and received several replies. The reason why I choice Tony is because he was the first one contact me early this morning. I was impressed by he's quick response. He was here on time and tried to use the camera into our main pipe to find out the reason of the blockage. Tony is so professional and effectively. We will definitely call Tony to help us if it happens next time.

Alberto A.

10/17/2020

Bryan was down to earth and friendly. He went under the house to check out our drainage problems and showed me a video of the situation. Another company came out, told me the pipe was cracked and just quoted me. Bryan was honest and the quote for the job was great. He came the next day and busted the job in a couple of hours. I wasn't home, but he called me to ask if my wife could verify the work done. Also yes, he does follow COVID protocols set by the state. She told me that there was a lot of pitted pipes and that they cleaned everything up fast also. When I arrived home, everything looked like no one was here. No pipe left behind, no rust or trash. Great job, very happy and I will call them for my water line project.

Jiggly P.

06/12/2020 12:00:00 SA

Tony is a very knowledgeable and professional person. He was able to pinpoint the exact problem I had and got the job done quickly. I highly recommend him because he is honest and gets straight to the point. Thanks Tony!

John T.

05/09/2022 12:00:00 SA

I would definitely hire Tony and Nathan again at Dependable Rooter and Plumbing. I spoke with Tony first and he helped me find a slot for service same day as my tenant had drainage issues. Nathan came out and was very professional, transparent and flexible with my tenant and my schedules. Thank you to the Dependable team. Based on this experience, I will be using them for future services and recommending them to all my friends and family.

Crystal N.

1/24/2020

Outstanding service! Plumber Nate was prompt and courteous; patiently answered all my questions.
Did not easily give up and was able to clear my drain. Very thankful. Price was fair. I recommend this company.

Elaina P.

1/25/2023

We had a plumbing problem and called another company, that company left us in the same position we were before our call. We then got in touch with dependable roofer and plumbing and we were thankful. They got back to us in a timely manner, they made us priority knowing we have a house full, and they were very good at keeping all communication lines open. Again, we are very grateful for this company and would call them for future incidences.

Cici M.

7/15/2017

We called Tony and his crew originally for a under the house, sewer smell. He showed up the next day, assessed the problem and estimated approximately 3 days work & he could start the next day. Tony and crew didn't anticipate the can of worms he was about to open: deteriorated sewer pipe, metal water pipes embedded in concrete, shower stall drain pipe when snaked punctured to dirt... through all of this Tony and his hard working crew maintained professionalism, kept communication with us daily, made sure at end of workday house water was able to be on. Although there were more days added, We would highly recommend this business.

Melvin V.

08/09/2023 12:00:00 SA

Jeremy Arellano from Dependable Rooter & Plumbing came and I cannot believe how happy I am with the work he did, and the experience! He was punctual, knowledgeable, patient, and he is able to explain in detail the benefits of the options he gives you! He was able to solve our issue quickly, and left the area he worked in, flawless! In addition, he is friendly, and extremely professional, the company is very lucky to have him representing their brand!
I would highly recommend the company for any plumbing needs one might have!

Dana J.

04/12/2019 12:00:00 SA

Tony is SO NICE. He helped fixed my garbage disposal in the Claremont/Upland area. He gave a fair price and even showed me how to fix it for myself next time if I have a problem! I would definitely recommend calling this service.

Chris F.

04/06/2018 12:00:00 SA

Initially had a random company set up for a snake job- they were a, no call, no show

After searching on yelp, I found Dependable Rooter.

I relied on Dependable Rooter based on their name and reviews.

Thank you for living up to your name.

Tony called gave me a window time of 10am-12pm. He left me messages and gave me updates informing me of his arrival.

Tony was great, provided info, options, and answers for our plumbing issues. He was in and out of the house with in an hour.

Highly recommend this company, and my new plumbing guy!!

Thanks Tony !

Jennifer M.

07/07/2020 12:00:00 SA

Our tenant had a leaking problem with a toilet, base on the review I called Tony and he was prompt and fixed the problem, I'm pleased with their service.

Burke S.

07/03/2019 12:00:00 SA

We ran into a huge emergency at a very inconvenient time. Sewer main was clogged and we couldn't use any sinks, showers or toilets. I called Tony late in the afternoon right before a holiday and he squeezed us in that night so I could keep my family at home! Super friendly, honest, professional and fast. Had the line unclogged in no time. Thanks, Tony, for the excellent service! I hope to never need a plumber, but if I do, Tony will be the first I call!

Jonny C.

09/06/2022 12:00:00 SA

I had a bad odor coming from my bathroom for weeks that I would have handled myself, but was unable due to a medical restriction.

I called Dependable Rooter and Plumbing after reading all of the positive reviews here. Tony tried to diagnose the issue with me over the phone. We came to the same conclusion on what the source of the problem was. He tried to save me money by instructing me how to do the job, but we both decided it would be safer for his company to handle it due to my condition.

Jeremy contacted me shortly after my phone call with Tony and advised he had just finished a job and was in the area. He was punctual (actually, he was early, so even better), friendly and professional.

After confirming what the root of the problem was, he took several steps to make sure there weren't any other issues. Everything was cleaned up prior to his departure.

I can't recommend Dependable Rooter and Plumbing enough. Thank you Tony and Jeremy! You guys are plumbing rock stars!

Domenica M.

07/11/2022 12:00:00 SA

Wow amazing service. Had a gas pipe leak and they came right over to fix it right after the gas company came to shut our gas off. No hassle, called, and they sent the technician right away and he was so friendly and explained everything and what our options were. Great service!

Isaiah S.

6/28/2023

I called Tony and he was great. He unclogged my tub quickly and he was very nice. I would definately call him again for my plumbing needs. Thanks Tony

Sisi Z.

12/27/2018

I wasn't much satisfied at his first visit, but he kindly offered a refund, the service attitude is acceptable.

Chang J.

5/19/2017

Tony is great!! He came out to replace our garbage disposal and was willing to squeeze in our request last minute. He was very friendly and helpful--explained everything and was affordable. Seemed to be running a good honest business and didn't try to up-sell us. Punctual and finished in a little over an hour! He's worth the hype!

Ivan V.

04/10/2023 12:00:00 SA

Dependable came out and fixed the problem right away. Top-notch service and very affordable price. Will use it in the future and recommend it.

Justin W.

08/12/2019 12:00:00 SA

We had a clog issue with our kitchen sink and Tony responded very quickly on a Sunday. It was not an emergency so he made an appointment to come take a look on Monday (the next day). He arrived, assessed the situation, honestly communicated about the problem, and had it all fixed inside an hour with a reasonable price. Thanks so much for your assistance, Tony!

Kiel M.

06/06/2022 12:00:00 SA

This company flaked on me twice then barraged me with phone calls after I left a poor review and showed up at my house unannounced! After they begged me to let them try to make it right, I figured I would give them a chance figuring COVID may have impacted their reliability. They showed up at my house, didn't truly try to snake a clogged shower (literally spent no more than 10 minutes) and proceeded to tell me they needed to hydro-jet not only the shower but another drain. Their cost was $650 per drain but told me they would discount their cost to $600 per drain. I decided they were too expensive and went with NextGen who were on time to the first appointment I scheduled. NextGen spent an hour snaking my shower and hydro-jetted the drain for $400, much better service and cost with NextGen. Will not be giving this company my business in the future, unreliable, overcharge customers, and recommend unnecessary work.

Natalie P.

12/13/2022

We had one person sent out for an estimate and they were fast and responsive.

As it ended up, my husband fixed the problem himself but calling a plumber was necessary to diagnose the problem.

Thank you, Tony! See you next time!

Ian B.

5/31/2019

We had a terrible experience with this company the second time around. The first time around things went pretty smooth, a 1-day job with a 5 or 6 man crew to replace our sewer lines on an older home. We thought they did a pretty good job so we called them back to finish the remaining work needed to replace a broken water heater and the water lines. It was supposed to be a 3-day job but ended up taking 6 working days to complete. The delay was due to there not being enough workers to complete the job in a timely manner with only 1 plumber for the entire job and low-quality work that required a lot of fixes. They were not clean or respectful of our house and even filled our yard waste trash can with plumbing debris and materials that I had to clean out after they'd left for the day and the trash pickup was the next morning. When we called the company owner, we were given excuses and I'll take care of it, but we were still expected to pay full price! Our family had no running water for days on end. Let's just say we won't be using this company ever again for any plumbing needs. This company has a lot to learn with respect to treating customers and their property better.

Erik O.

10/11/2020 12:00:00 SA

We had a leak in our wall and water running down the wall in our kitchen. Called Dependable and they were there in 90 minutes. Bryan had been working in another job under a house. He came over and was very pleasant and knowledgeable. It is not easy to find a leak in a wall, he did a great job of stopping the leak. And then he proceeded to help us with the n cut steps for our insurance company. I was very pleased.

Tina R.

07/01/2020 12:00:00 SA

I wanted to let everyone know what an awesome plumbing service we had today. They found the leak, videotape the leak , took pictures, replaced the pipe and filled in the area in a little over 2 hours total. The price was awesome and service top notch. I have to a addy the quote was better than most I called. I would highly recommend this service.

Andrea S.

7/15/2022

The most respectful company I have ever worked with. These guys and the owner are amazing. We cannot rave about them enough. Not only did they do an amazing job, but they really do care about their customers. Amazing management and guys on the team. Cannot express our gratitude enough. We will be using these guys again. Shoutout to Josh for being terrific!

Maria F.

06/12/2018 12:00:00 SA

I called Dependable Rooter and Plumbing out to fix my sink. Tony came out promptly and explained everything thoroughly. He was extremely honest and helpful. He gave an estimate prior to starting the work which was very reasonable. I would highly recommend this company and plan to use them in the future for any plumbing needs.

Eric S.

12/01/2021 12:00:00 SA

Prompt service, great pricing. Would highly recommend. Josh and his crew were very thorough.

Melissa M.

12/28/2022

My toilet clogged and I needed to have it fixed. Of course I came to Yelp to see reviews. I totally understand why Dependable Rooter has such great reviews. The response time was amazing and Tony was the nicest, honest, and most professional I have ever met. The problem was fixed quick and was reasonably priced. I highly recommend to anyone. They are my new go to when I need repairs.