Janet R.

3/23/2018

Carter Sanitation came out and replaced my property sewer line. I was very pleased with how fast they completed the job. The employees were very professional and efficient. I highly recommend Carter Sanitation. Job well done!

Sherry L.

07/03/2023 12:00:00 SA

Highly recommend this company! Honest, fair pricing, and highly knowledgeable. If you're having mainline sewer issues, call an expert. Don't trust your line to a plumber without the necessary knowledge to handle it properly. Felix and his crew stayed until I was completely satisfied. What an awesome company! We need more company owners like this! Thank you Felix and crew, you're the best!

Katherine W.

2/28/2018

I can't write enough good things about Carter Sanitation. They are experts in their field, have the right equipment to locate and diagnose the problem, friendly, and do their work at a fair price. Another plumber wanted three times the price to replace a sewer line than what Carter charged. They are also licensed to replace sewer lines beyond the curb and Into the street. I would not recommend anyone else to replace or repair your sewer line.

Nilaya T.

2/19/2022

Felix was punctual, friendly, and did the job quickly and at a very good price. I wouldn't hesitate to use his company again for any septic system repairs.

Nina M.

2/18/2018

We woke up this morning and noticed some flooding coming from the side of the house. Felix answered right away and came over within 45 minutes. He was able to figure out what the problem (cheap plumbing installed by the builders). Felix showed us what happened. Because my family needed the plumbing fixed ASAP, we had Felix do the job. He even documented the whole process so we could submit to the builders and home insurance company. Felix was very professional, hard working, friendly and an excellent worker. I was very impressed with his quality of work and highly recommended him and this company. Thank you Felix for a great job! You truly are a lifesaver.

Mimi N.

6/20/2017

Felix, the owner of this company, is a honest, competent plumber with competitive prices. He was able to snake the sewer lines of our old house to clear up the stoppage while the other plumbers said that they couldn't do and proposed the thousand-dollar solutions. He did the camera inspection of our sewer line at no charge while a few others asked for $250. His price for snaking the line is about 10% less than the prices quoted somewhere else. We are extremely lucky to have found Felix to take care of our plumbing issue. We highly recommend him!!

Patty V.

9/14/2022

They returned our texts same day, the cleaned up their mess everyday, they were very easy to deal with and did a fantastic job! Would recommend them for any service they provide. We had a whole new septic tank put in!

Kate R.

8/24/2023

We worked with Felix to replace a deteriorated tank and grease interceptor. He was extremely professional, great at communicating with us on timing and helped us every step of the way to make this a smooth process! Highly recommend!

John R.

09/01/2023 12:00:00 SA

I got several quotes to get my septic pumped. These guys were on time, great communication, professional, and reasonably priced.

Jana J.

11/02/2017 12:00:00 SA

Felix is a true professional! I'm a Real Estate Broker and have referred Carter Sanitation to several clients. All of them extremely satisfied with pricing and quality of service. I also used Felix to hook my personal residence up to sewer when my septic tank stopped being effective. Felix took care of all permits, explained the job in great detail, had it done in a timely manner and cleaned up beautifully when the job was completed.
In my line of work I have dealt with many sewer contractors over the years but none compare to Carter Sanitation.

Raymond V.

7/17/2018

We used Carter sanitation last year. We haven't had any issues with our plumbing since. The grass has grown back nicely. Felix and the Carter sanitation team were very professional and timely. I definitely recommend this team for all sewer needs.

Kevin C.

6/17/2020

Trying to figure out what my property has (cess-pool vs septic tank I called late evening and was surprised to not only speak to a live person, but have all my questions answered and then some. I got some homework to do on my part but was happy to hear their advise, guidance and redirection instead of being sold on their services just to inspect what we're talking about like many other plumbers wanted to do. Furthermore, I learned some interesting facts about my property which tells me they really do their homework and care about their customers. If I need service I'll be sure to call this team first. Thank you again!

Jasmine G.

11/04/2018 12:00:00 SA

The sewer line to my home was backed up, after messaging for a quote I received a very prompt response with prices to Carter's Services. The crew came out with their equipment and were able to clear my line on such short notice. I highly recommend Carter Sanitation's Services, they are prompt, professional, and time efficient.

Erik C.

1/23/2022

I contacted Felix and Craftsman Sewers when my plumbing was backed up. He was able to come out the next day and take care of the problem promptly and efficiently. This guy Felix is professional and knowledgeable about his craft. I highly recommend him for all your sewer and draining needs.

Sindy M.

3/18/2023

I called out 2 plumbers and they didnt seem to be able to fix my plumbing issues, kept wanting to do more research and charge me more money When my friend recommed this service I called and they were available right away and found my issue and finally got my problem fixed. Very timely very courteous and they are very professional. Highly recommend them.

Yaneth P.

6/20/2018

Jesse and Felix have done an amazing job fix my kitchen and my Landry sink. They are very friendly and they take their time on doing thing but also work at a fast pace. They are very professional and clean. They told me a time when it will be done and it was accurate. I will defiantly call them again to come and help me out.

Evelyn Y.

08/09/2019 12:00:00 SA

After sending out a few quote requests, Felix was the only one provide free estimate for the project we need. He is very professional and the job was done quickly. I would highly recommend Carter Sanitation!

Cynthia J.

11/05/2018 12:00:00 SA

Ruben was very professional and did a great job explaining the issue we had. He made me feel confident that I had one of the best doing the job. Thank you!

Lizabeth Z.

10/17/2022

Highly recommend. Very informative, flexible and professional. Also, affordable and great customer service.

Josef E. U.

10/29/2021

My name is Josef. U. I had issues with my septic tank I needed to repair a dislocated pipe and take some tree roots out that were affecting the septic tank

I contacted Felix from Craftsman Sewers,he returned my phone call within 15 minutes and made an appointment for the following day.He used his underground camera to diagnose the issue and showed me in real time the damages and repairs needed. We agreed on a reasonable price and he completed the job in 2 days,left the area extremely clean and put raisers on top of the septic tank for easier future pumping.Felix was very honest and ethical from the very onset..I was
very impressed with his knowledge,professionalism and honesty..I will definitely recommend Felix to anybody he is super qualified and expert on the field of septic tanks 100%..

SS L.

02/12/2019 12:00:00 SA

We have an old office building, Felix was able to pump the septic tank, refilled it with gravel and connected the old sewer line to the main sewer line, so we never ever have to worry about pumping the septic tank again, asphalt was repaved over the trench and septic pit, and cleaned up all the debris, we are very happy with his work, very professional and prompt. Thanks..... keep up the good work.

Surfer R.

2/13/2023

Craftsman is the perfect name for this company. I have now worked with Felix on two separate projects and he takes pride in his work, like a true craftsman. He is honest, reliable, professional and stands behind everything he does. I really wish that all the contractors I have worked with were like Felix. His responsiveness and patience in explaining issues makes you feel at ease and makes what seems like an intiimidating task much more manageable. I could not make a stronger recommendation for him to complete any sewer project you might have.

L R.

11/14/2019

While you never want to find yourself looking for a pumping service the last minute, know that Felix and his team will help you out. We called Felix and he tried to squeeze us in but timing didnt work. So when we asked him what time the next day he could come out he apologized and said that if we couldnt wait we could call a few others he would recommend. I mean what company takes money out of there pocket and puts it into there competitors? Which took me for a surprise but I told him it's ok we will wait another day. About 15 mins. later Felix called and said that he will squeeze us in after his last call. So after his last call which was quite far from us he emptied his tank and came right over... he didnt make a deal about it being 7pm or that it was freezing or literally super dark. He broke it down what could happen but said will walk us through everything. Luckily everything was fine and like 30 mins. later he was gone. To me a good deal is good, but a quality company with helpful employees is better and worth the cost. Which by the way the price was FANTASTIC! you cant go wrong with Felix and crew. Give them a call, just dont be like me and get stuck into an emergency, do regular maintenance.

Marlene L.

6/19/2017

I would like to give this company another 5 star review for saving the day again, the drain line stopped up at my parents place over the weekend and apparently they had roots in the line where the metal pipes under the home tie to the clay sewer line in front of the house. Another company I called wanted to charge by the hour and wasn't sure of how many hours it would take to complete the job. I called carter sanitation for my parents and Felix was able to respond the same day and his team located the problem with a camera. After showing us what the last company said we had to buy a DVD copy of our sewer we were fully informed and ready to let them take care of the issue. A few hours later we were up and running again with the roots removed and a new clean out installed for possible problems/ cleaning of the rest of the sewer line to the street. Thank you Carter and Felix !!! A+ job!

P M.

01/01/2019 12:00:00 SA

I called and we made appointment for the following day. Felix was running behind due to his previous job and he called me to let me know he would be late. So I went to run an errand. However, Felix arrived on time and waited 15 minutes for me to return. To diagnose the problem he ran pipe camera and showed me the pictures live. He then also emailed them to me. He checked the house and advised me. He completed and informed me I should not have the problem again and to not let anyone scare me into believing expensive repairs are needed. He was straightforward, honest and professional. I recommend him.

Edgar T.

10/09/2018 12:00:00 SA

Carter Sanitation was referred to me by one of my co-workers. Felix was very professional when I called to set up a no cost and no obligation appointment for our sewer line problem. When he showed up the next day, Felix explained in the most general terminology of our situation. He gave us options with pros and cons. Even though the price is still expensive, but he gave us a little bit of a discount. Thanks for helping us with our sewer line problem.

Ali Partain At Ricciolo Salon ..

5/25/2023

The best in the business. Always SUPER helpful and very efficient with timing. They have fixed many issues for us and always very quick to get to the issue. Would highly recommend them to anyone and everyone if you want honest, quick, and efficient help.

Peter W.

1/23/2019

Felix and his crew came out to help us before the heavy rain. Our backyard drain was backed up. They figured out what the problem was ASAP, and now there is no more lake forming right outside our door. Thanks again for the great service!!

Joe M.

08/01/2020 12:00:00 SA

Job was done in Whittier in November 2018. Review is late but I've had one and a half years of experience with the results of Felix's work.

It's a testament to him and his company that almost 2 years out and I still remember with fondness his professionalism, pleasant demeanor and the quality of his work.

Price is within range for the job. Not the cheapest, not the most expensive but I feel the best value.

For main line sewer issues, he's the man.

Javier M.

06/05/2018 12:00:00 SA

These guys are great! We first used them over 8 years ago and believe it or not Felix is still there giving great service!

Ethan B.

6/19/2020

Sewer replacement. Carter handled it all. Quick, clean, permitted, not free (but I guess that may have been a bit much). I've been talking about that sewer replacement for years especially when the roots get clogged about twice a year. I recommend them. Just do it!

Jimmy T.

7/30/2018

Needed service ASAP. These guys came through. Felix was an awesome guy to talk too. Would definitely recommend their service to anyone. Keep up the good job.

Jeremy ..

9/21/2018

Felix did a great job cleaning out some root intrusion on my main line today. He was timely, organized, communicated efficiently over email, text and in person, and put up with my annoying questions while he was trying to do his work.

Bernard D.

7/22/2018

Called them Sunday morning at 9 AM and then showed up right on time at 11 AM. I thought that was pretty good for a Sunday. Their prices were reasonable and fair. They were prompt and did what they said they were going to do. They Explained everything. I would recommend these guys.

Maricruz R.

08/09/2016 12:00:00 SA

For years I have had a problem with my sewer backing at least once or twice a year. My plumber was unable to cut through the roots that were causing my back ups. I was without my facilities for three days as I went through plumbers for estimates in search of the best price until I found this company! They came out and with a little effort they were able to get my line working temporarily so we could flush again! Felix was able to put a camera in the pipe and show us where the roots had destroyed our old clay pipes in the front yard. Everyone else wanted to replace the whole line and Felix recommended the same because of the pipes age but also gave us an option of a single spot repair on the rooted area of our sewer and it was way cheaper than anyone else who came out and only have an estimate for a full replacement. After Felix and his crew were done they showed us the camera again and we could clearly see the new section of plastic pipe that was replaced and we are now root free! I highly recommend this company to anyone with sewer issues. Thanks again guys!

Jeff B.

5/30/2019

The team from Carter Sanitation was excellent from beginning to end. They took their time to diagnose the problem correctly, showed us on their camera exactly what they were looking at and explained everything clearly, did not pressure us to do one thing or another but helped us in making a decision about the best solution for our needs, and then gave us a very fair price on the final product. Felix and his team was completely honest, transparent, and super helpful. When they realized they would be unable to complete one portion of their work because our pipes would not allow it, they waived the fee for what they had done so far and charged us nothing for doing half of the job. This was unexpected and generous on their behalf because they did significant work and yet did not charge us. That showed real integrity. Who does that nowadays?! Well, These guys do and they'll have our business for any future needs for sure! Totally class operation, providing excellent work at a good price.

Ignacio G.

04/02/2018 12:00:00 SA

We moved into our home 19 years ago and quickly discovered we had root invasion inside the main sewer line. It had to be cleaned every so often by different plumbers, and heard all kind of scary stories of how expensive and big of a task it would be to fix the problem for good. So when Frank and Felix from Carter Sanitation came last month to see our problem, I was amazed at how fast and precise they diagnosed the situation and proposed a permanent and affordable solution by using the pipe bursting method (replacing the old clay pipe with a new HDPE plastic one). They were a one stop deal, since Frank and his team called the utility companies, got the proper city permits and were punctual and knowledgeable. 48 hours after they started digging, the job was completed, even the city inspectors had signed off on the work. They left the areas where they had dug clean, looking as if nothing had happened. I have very few times been as happy to hire such professionals where price, experience and work done were just the right combination. Thank you Carter Sanitation.

Andre D.

01/05/2019 12:00:00 SA

Every few years, especially after a big get together at my house, we would experience clogging of our main line causing the downstairs toilet to over flow when we don't catch it in time.
Felix and Carter Sanitation were able to snake the line and send a camera in to find the root of the problem. When the camera wasn't able to see the issue from the first clean out, Felix didn't hesitate to grab the camera and go in through another one closer to the main line. Another plumber would've just walked away at that point, but they really wanted to find what was wrong and do their due diligence.

Within a few seconds of meeting them you can tell they're honest and trustworthy. They do a bunch of work for the City of Whittier and are very knowledgable about the plumbing issues each neighborhood has.

Overall, very happy with their service and I will be calling them again when it's time to fix the bigger issue.

Thanks guys.

Ralph R.

11/11/2020 12:00:00 SA

called yesterday got a quote for $495 called this morning and because its a business he wants $200 more.. being a business our tank is extremely easy to access and the tank is smaller then most homes due to our building size ... be careful and stay away

Sisi W.

01/05/2020 12:00:00 SA

This is the second time Felix helps us pump out the septic tank. Thanks for his professional service. We will definitely hire Carter Sanitation next time the septic tank needs to be serviced.

Kourtney R.

7/29/2018

Felix from Carter Sanitation is simply amazing. We were very worried and upset when we found out we needed to replace our sewer line ASAP. Felix came out to my home on a Sunday and gave us a free quote and walked my husband and I through the process. I received quotes from a lot of companies and Felix went above and beyond. He showed us the material of the new pipe he recommended and the options we had. These guys are experts, all they do is sewer lines! This is who you want to hire to fix your sewer line. They didn't try to upsell us, they told us the facts and gave us a great price. He was able to start to the job that week, since we needed it done ASAP. He kept me updated thru the whole project and even sent me photos the show me the progress. They were honest and fair. They worked with us on payment, which was amazing since the job needed to be done ASAP. Thank you Felix and your team!!! I am so happy this job is done and I can run my washer and dishwasher at the same time and not worry!!!!! Thank you!!

Jasmine W.

10/19/2018

Thank you! Thank you! Thank you! Had contacted him the afternoon of my sewer problem and got a response almost immediately. Felix told me that he could be at my house at 7am the next day. Not only was he punctual, but he fixed my problem immediately. Super reasonable and would recommend his services to anyone needing it!!

Ro J.

8/22/2023

Called and they responded immediately. I thought this was a good sign. So many contractors promise the world, but then don't even do the bare minimum. Made an appointment for them to perform the pumping service the following morning, and they didn't show up. Called, and they said they'd be here before noon, but they were a no show. Called and left a message. No response. Called and left another message. Still no response. This lacks basic courtesy. Most people are pretty understanding if you keep them in the loop. If you're delayed, or there's an issue, then COMMUNICATE that with me, don't leave me hanging. Especially since I had to take off work and rearrange my ENTIRE schedule for the day. All I wanted was a phone call or a text, but they didn't provide either. That's so unprofessional. Completely changed my perception of them. Since I was stuck without plumbing, I had to contact another vendor. These guys turned out to be just another scamming contractor. I do not recommend, and I wonder how they got so many good ratings if they can't even do the mere basics in terms of communicating.

Ugh.

Enrique Q.

09/08/2020 12:00:00 SA

This is the second time I use theese guys. The first time they came and pumped out my septic tank, they took time to answer any questions and were very nice about it. I thought I was having an issue with my septic tank and had them come out to pump it again and it turns out it was just a clogged pipe. They could have easily pumped the system out and just charged me the money but instead chose to let me know there was nothing wrong with the system and it didn't need to be pumped. It's hard to find honest company's like that anymore, give them a try you won't regret it!

Allis K.

7/20/2022

Craftsman's Sewers, came to our home to do a job couple weeks ago.
Felix and his crew came to do the job and finished before the time we had contracted.
I will continue using Craftsman sewers for future projects.

Meng J.

10/13/2018

My toilet had a particularly stubborn clog that we couldn't solve for three days. Then I sent out a quote request and Carter Sanitation promptly got back to me within an hour, even though it was almost 10pm. Their price was easily the best amongst the group. We made an appointment window for 8-10 the next day. When they arrived they were really professional in doing an evaluation and testing of the clog. They made a couple of suggestions, explained that if the standard procedure wouldn't work they would need to remove the toilet to access the sewer line. They decided to give it a second try with tools from another site. After trying again they were able to successfully unclog it without removing the toilet. I appreciate fully the professionalism & honesty with which this company services clients. Without a doubt, All my future plumbing issues will be solved by Carter. Thanks guys!

Heidi L.

11/27/2017

Reading through the reviews, I already feel very confident with this company. Surely, Felix and Frank went extra mile servicing us on the issue we had. I am very happy with their professionalism and friendliness. They are like your trusted friends even though it was the first time I called for their service. They snaked the pipe once and showed me where the problem is through camera and snaked it one more time to make sure I can buy some time before tackling the bigger root issue. No hard selling everything was smooth and easy. I highly recommend them to anyone who has sewer problems.

J C.

04/01/2022 12:00:00 SA

I was looking for a contractor to decommission my septic tank and connect to the city sewer. From the first time I reached out to Felix, he was extremely professional and knowledgeable. Felix was responsive and patiently walked me through each step of the process, not to mention his price was very reasonable. Felix and his team were very organized and completed the work on time. It was truly a pleasure to work with Felix and I would recommend him for any of your sewer needs.

Debbie J.

01/06/2019 12:00:00 SA

Carter sanitation was absolutely incredible. We called them for a particular problem in our septic system and they were on the spot that day. They affected repairs and completed the required work without hesitation. The problem involved digging a six-foot hole in our yard to expose the septic system and correcting problems. At the finish of the work they left the yard in excellent condition with minimal invasion and well landscaped.Their work was exemplary and efficient and their staff extremely knowledgeable. I would highly recommend them for any work for your sanitation and septic system. I don't think you could find a better crew to work with.

Andy L.

6/22/2018

Called Felix and he went out to do a camera inspection on the sewer line at a jobsite in Hacienda Heights. He did a great job. This is the second time I have called him as the first time was at a jobsite in Rancho Cucamonga.

Nick L.

10/30/2018

Felix gave me a 2 hour window when he'd arrive and called in advance to let me know when he was on the way. I thought I had a septic system issue but it turned out to be otherwise. I didn't have any work done by them but I appreciate the time they took to come out and take a look, explain things in a straightforward manner, their professionalism, and taking the time to fix and explain the actual issue.

Anthony R.

10/10/2021 12:00:00 SA

Just used Felix with Craftsman sewers to clear my sewer line, I had a main stoppage that was not allowing my toilets to flush. I tried another company first and they were not able to clear my line.
I found Felix and he able to come out the same day and cleared the stoppage. He ran a camera and showed me the problem, it was roots and he was able to cut them with his equipment and now our line is clear and working again!
Thanks again Felix!
I highly recommend Craftsman sewers to anyone in need!

Michael H.

10/10/2021 12:00:00 SA

Great company just got my lines snaked and video done today. Felix showed me what pipes need to get replaced craftsman sewers rock

Jesse C.

10/05/2017 12:00:00 SA

This company is by far the best but hidden secret in my area, I had gotten three other quotes from plumbing companies who assured me that the city would cover the repairs that were needed on my sewer line in the street. All three priced me to replace my line to the curb and wanted me to call the city after they were done to get them to fix the street area of my sewer. Carter Sanitation was priced less to fix the entire drain line from my house to the city sewer in the street. Thank god I called the city first hand, turns out in Whittier the property owner is responsible for the sewer all the way up to the city sewer. They came out and tackled the job, saved my lawn all pipe bursted my old sewer to the city sewer in 2 days. My family didn't have to move out and they only asked us to not use water while they were installing the new pipes! Thanks again guys I will definitely refer you to my friends and family in the future! -Jesse C.

Ivan F.

8/30/2022

highly recommend anyone to talk to Felix from craftsman sewers for any of your sewer drain problems! you will feel confident to let them to solve your problems! they also offer very competitive price, overall great experience working with Felix and his teams.

Ruben R.

6/20/2017

Had a stoppage in my sewer line and thanks to Carter sanitation the problem has been fixed. Felix was great help and very efficient, I would highly recommend Carter Sanitation as they are very affordable compared to other quotes I had received previously. The previous company wanted to reline my whole sewer and come to find out my city does not allow liners in the street part of the sewer line. Carter Sanitation was very helpful and their experience show in the quality work they performed! Excellent work guys!

Anthony D.

04/03/2018 12:00:00 SA

The team at Carter sanitation was responsive, reliable, and inexpensive. I would highly recommend their service to anybody in need!

Charmaine G.

11/05/2018 12:00:00 SA

I called Felix at 8:30am, on a Monday morning and he answered on the 2nd ring! I didn't have to leave a message on an answering machine.
He arrived by 4 hours later, rooted my main line and showed me the problem with the camera. I have an estimate to fix this problem once and for all and he and his crew left my sidewalk clean, unlike every other plumber who has come out.
Thanks Felix.

Robert S.

11/13/2018

Felix was able to provide services quickly and at a reasonable rate. Communication from the start to end has been prompt and professional. It's hard to find someone trustworthy that can deliver on thier word. Felix did just that.

Thanks again sir for your great work.

Veronica O.

5/14/2017

My inlaws had a horrible sink flood and it happened on Saturday night on Mother's Day weekend!!! I immediately looked on yelp and was directed to carter sanitation which had had great reviews. I contacted them and Felix came out very quickly on Mother's Day early morning . Felix was very nice , honest,efficient and professional. He did the work in a quick , clean and pleasant manner. He also didn't overcharge and the PRICE was very reasonable . My inlaws also appreciate that he answered all their questions with no up-selling sales tactics.
They were very happy with the service Felix provided. We will definitely be using him again.

Janeth M.

12/09/2018 12:00:00 SA

Thank you God for Felix he answered our call on a Sunday, was able to troubleshoot our plumbing problem. He was not only professional but also very kindhearted to our struggles. He will become our permanent Plumber.

Lori S.

12/14/2017

They came and we couldn't find the septic tank, but they didn't give up. Found the tank, added risers and replaced main line to the house. They were kind and patient with me and made the changes in a timely fashion.

Sophia C.

11/21/2017

We hired Felix again to install a two-way clean out for our home maintenance due to the flat design of the pipeline out to the main sewer line. They got the job done in 3 hours, the used the 4 blade to clean the sewer line in both ways (going back to the house and going to the main sewer line). They even hydrojetted to clean the pipeline at no additional charge, which usually costs a few hundreds! At the end, they ran the camera to make sure the pipeline is cleaned as much as possible. They cleaned the area after the job is being done.

We are extremely happy about their professional service and high recommend to use them!!! Thank you Felix!

Jorge V.

12/20/2017

Wonderful and quick service. No hidden fees. Felix is a hardworking and honest businessman! I will definitely use him again for my next project.

Dylan P.

4/29/2022

Felix and his team were responsive and respectful from my first request for a quote to completion of the project. Complete replacement of our main waste line. The quote was competitive, the work was quick, and the team cleaned up the space. Couldn't ask for anything more. Thanks Felix and Craftsman Sewers.

M W.

8/31/2018

Felix and his assistant made fast work of pumping our tank
with no fuss and no muss. I will call them again next time I
need my system cleaned.

Jesus M.

05/08/2018 12:00:00 SA

I had an emergency septic tank pumping couldn't use my bathroom for about 3 days. I called many septic services most could not make it out on that same day. I called carters around 7 am same day they care out pumped my septic and had my bathroom services up and running. When u need an emergency they treat it like emergency thank you Felix and crew for coming out and doing awesome job will be using there services for long time thanks again.

Jason Y.

10/19/2018

Felix just came to my house to a clog in my main line. He was courteous, professional, and explained everything that he was going to do. He was very serious about being clean and leaving my newly remodeled house in a very good condition. Would definitely recommend anytime.

Sandy K.

12/02/2021 12:00:00 SA

I know the owner Felix from a previous bid at my residence. His professionalism and follow up stood out, so I kept his contact info from over a year ago and contacted him for another project.

I'm in the design process of renovating the exterior from wood to stucco and re - landscaping my 69 year old residence. I had a sizeable wood deck removed so this was perfect timing to replace 50 feet of the root infested clay piping. The piping ran under the pavers patio and connected to my main line which is 200 feet long. I had several plumbers bid trenchless pipe (pipe bursting) or risk the chance that the pavers wouldn't look the same or level. In addition, some plumbing companies wouldn't reinstall existing pavers!

Felix quoted a competitive price, included pavers reinstallment and completed the project in one day.

I couldn't be happier with Felix & Craftsman Sewers and would highly recommend them for your project.

Jennifer O.

10/10/2021 12:00:00 SA

We had Felix with craftsman sewers out at our place earlier this week to install a new sewer line for our rv dump and new restroom that we are building for our pool house. He was very reasonable on his price and his work was excellent! It took a couple days to complete and the work area was cleaned up everyday after they finished. I'm glad we chose this company and I would gladly recommend Felix to anyone in need of sewer work.
Great job again and thank you craftsman crew!

Stephen G.

6/14/2018

I thought my septic tank was full and ordered a pump out from Felix. Instead he figured out it was a single line backup and it ended up saving me a ton of money. Just needed to be snaked. He even cleaned up all the mess from the backup that went onto my driveway! What great business ethic! They could've charged me a lot more and I wouldn't have known the difference. That is how you make a customer for life. Will definitely be using and referring this company. Hard to find quality companies like this anymore.

Hank H.

8/26/2018

[Backstory]
Early August 2018, Clean Out was doing a repeat, root maintenance on our sewer line. On our second year, they stopped service when they realized the line needed replacement. They reported the line had detached and could collapse. The line was the original clay pipe from the mid 1900s and survived at least one earthquake.

Clean Out offered to help but I didn't like the fact that they missed the whole thing the year before. I called 2 other services in order to compare and contrast. Clean Out also kept the money for the service they did not complete as a forwarded payment for what they assumed would occur.

Our city has been ripping up the roads all year complaining about blocked sewer lines from shoddy craftsmanship.

[Enter Carter ...]
We decided to pay more and do it right with our city included. Carter sprang into action and got the process started within a few business days (this includes the permits etc).

There was another surprise waiting. When they broke ground, they noticed our gas line was right on top of the sewer line and was leaking. This emergency was escalated though the bureaucracy and by the next day, new contractors and permits were in place. Both lines were repaired and upgraded for decades to come. Our neighbors also got some safety upgrades on their aging service alley hardware.

I have to say this experience had a lot of entropy and I'm glad Carter was there to handle it all.

I would definitely use this team again -- especially compared to the other first option!

Agustin P.

10/09/2018 12:00:00 SA

Starting off, Felix communicated with me very well and updated me on his time of arrival via text and was there on time.

As soon as he got there, he started educating me on the type of drain system I have on the property. He was very professional and detailed with the information throughout the process.

After he and his crew were done clearing the drain, he gave me the short term and long term fix solutions with out being a pushy salesman.

Carter Sanitation is a top tier company and partly due to Felix's great customer service.

Steve N.

9/14/2022

I want to first say this is a very professional business. We had a Major Project, our septic was old and too small. We had to replace with a larger tank. Felix went above and beyond to make sure that our tank was properly sourced. He pulled permits from the city and made sure we were in compliance every step of the way. This company also is very responsive. When I called or Texted I got a response. If Felix was at another job he let me know and always followed up (Even in the evenings). During the process I was communicated with each step of the way. So I knew what was going on that day and what to expect the next day. Felix and his crew also cleaned up and left the site better than when they arrived. Thank you so Much Craftsman Sewers!!!!

Jon J.

11/05/2018 12:00:00 SA

can't thank carter sanitation enough! Ruben did a great job from the start! on time, knowledgeable & friendly! now my family can poop with peace of mind! 6 stars if i could :)

Hilda R.

06/09/2018 12:00:00 SA

If you are ever in need of a sewer replacement I highly recommend Felix of Carter Sanitation Sewer Co. He did an amazing job on my sewer line. I did not have to worry about getting city permits, street traffic, etc it was all taken care of by Felix & his crew. I am impressed by his dedication to helping me during a very stressful situation. Thank you once again for the amazing job.

Sonya W.

4/24/2019

We had Felix locate our septic tank and put in riser. We are satisfied with his quality of work. Very punctual and not rush in doing his work.

Tin C.

12/12/2017 12:00:00 SA

filex is so experienced & professional, fast job fair price. highly recommend to whoever need help with plumbing problems.

Shana Z.

12/14/2021

Felix was very knowledgeable and reliable. He was able to take care of the problem quickly and for a reasonable price. I will be using Craftsman in the future for my plumbing needs.

Mandy F.

09/12/2017 12:00:00 SA

Always very professional and very competitively priced!! Very responsive!! As a property manager I have worked with several plumbers and Felix has set the bar very high. Would highly recommend them.

D S.

5/26/2018

These guys are Great! They came out to assess the situation quickly, identified the problem and how to fix it, gave me a quote including all permit fees, got the job done quickly and passed all city inspections without a problem. Highly recommend this company for all your sanitation needs.
Danny & Natalie, Whittier, Ca

Manuel D.

05/11/2017 12:00:00 SA

Thanks to Felix from Carter sanitation for resolving our sewer problem, he used a camera that resolve and located our sewer problem.. I really recommend Carter sanitation they have an affordable price.

Ian F.

09/07/2018 12:00:00 SA

We are looking to do an addition on our newly purchased home. Given we were uncertain about the exact location of the septic tank (and its condition), we called on Felix. He spent about 15 minutes on the phone with me talking through the various components of a septic system. The next day he showed up on time with his team so they could put a camera through the pipes to check the location and condition. Even though they were not successful at first, the checked for other entrance points and ultimately were successful. They were timely, persistent, and got the work done in a professional manner. Felix then explained what they found in specific context to the addition that we want add to our house, helping us to know what questions to ask our architect and contractor. Would fully recommend Felix and his team.

Gina B.

01/05/2021 12:00:00 SA

Carter Sanitation is fair professional and I cannot say enough great things about their work. During the holidays I needed to have my lateral pipe replaced and they did everything possible to have the work done in a timely manner for a fair price and were awesome through the entire process.

Priscilla P.

2/18/2018

Felix was Very friendly, professional and hardworking. I Contacted him the night before and he was nice about answering all questions I had. He was very punctual and on time. He Did let us know what the problem was and what was causing the sewage backup in our yard. We had a free camera inspection with the cost as well. It Turns out it was the tree roots blocking everything and he was able to fix it in no time. Glad we contacted him, will definitely be calling back for future services.

Michael H.

7/31/2016

What a great company to work with!! They really saved me time and money, I had a quote from a plumber to replace my sewer line and come to find out I was going to pay an unlicensed scammer thousands to reline my 80 year old pipes! Found Felix he came out gave me a free quote without having to pay if I did not do work with him. Sure enough without having to mention my other quotes he beat the price and installed my new plastic lines with a trench system which is wonderful it saved my landscape and driveway. Do your homework I did mine and it paid off I highly recommend this company. Thanks again.

Lorene G.

7/15/2019

FELIX was a lifesaver today. We were told by Joe our favorite honest plumber that our backed up drainage system was a job for a sewage specialist. Called Carter Sanitation, set an appointment and THANK GOD FOR FELIX!! He was baffled at first because no matter how much he was extracting raw sewage by vaccum, snaking, & using a camera, He couldn't clear our main drain in our driveway!!! He didn't give up, he vacuumed once again and noticed a sharp turn in the pipe. Within an hour, our NIGHTMARE WAS OVER!!! PROBLEM SOLVED, MISSION ACCOMPLISHED.....A PAIR OF KID'S PINK GOGGLES WAS THE CAUSE OF OUR MYSTERIOUS NIGHTMARE...

THANK YOU CARTER SANITATION FOR SENDING US FELIX. HE'S MY HERO!

Now back to business as usual. Laundry, Dishes, Showering, and.....

Russ W.

5/16/2017

Felix saved the day. I had significant tree root damage to my sewer line between the house and the street. Felix obtained the permits from the city, and completed the job. Most importantly, he worked with the city to ensure that the job was completed to their expectations. Carter is a licensed to do this type of work. ALWAYS check to ensure that the contractor you select is Licensed and Qualified to do the job. I can assure you that Felix fill both of those qualifications and does high quality work for an affordable price. I highly recommend Felix and Carter Sanitation.

Cindy G.

1/30/2023

I thought I might have a sewer link and was panicking. Felix came out and scoped my line in both directions and showed me the status, and luckily no leaks were found. Felix didn't even want to charge me for his time.

I will definitely call Felix if I have any sewer issues in the future.

Chris M.

08/08/2020 12:00:00 SA

Great service! Quick and efficient septic tank pumping! Flat rate for service, no hassle! Ask for Felix, he is awesome!

Chris And Janine C.

6/29/2022

Felix and his crew were very knowledgeable, clean and quick.
They fixed my septic system and have it working properly. Felix, the owner, was clear and honest when he diagnosed the problem. Craftsman Sewers are true professionals who care about their trade. I highly recommend them for any septic system repairs. Thank you Craftsman Sewers.

Kevin P.

10/18/2018

I spoke with Felix in the morning and he came out later that afternoon to do the FREE camera inspection. Felix was helpful and able to give an honest assessment of what our plumbing issues were. It is hard to find honest service these days and I would say that Felix and Carter sanitation is great way to go.

Peter J.

12/17/2018

I had tree roots invade my sewer main line leading to the septic tank.

Felix took my call promptly and arrived as scheduled for the work. He and Jesse quickly pumped the tank and diagnosed the problem with the fiber optic pipe camera.

The work, which consisted of replacement of the main line, was done the same day.

Very impressed with their promptness and professionalism and would recommend.

Annie Y.

12/19/2018

Felix and his team are very professional and were ready to help with the plumbing problems. The shower drain in my house was very clogged and led to the toilet flooding from below. Felix was the only person that responded to my call on a busy Sunday and proceed to solving the issues as soon as possible. He diagnosed the problem and provided the appropriate long-term and short-term solution to having old pipes in the house. Felix was efficient, knowledgeable, and reliable. He was perfect for the tough work.

Jose F.

03/08/2019 12:00:00 SA

Great job by Felix and his crew. Felix came to my home and gave me a very competitive estimate. He was here the next day doing the job. Very clean and effective work. I would strongly recommend Carter Sanitation. I will be calling them for all my pluming needs.

Max F.

5/27/2022

Great folks. Honest pricing. Explained my system and fixed it. It was installed incorrectly and Felix and his crew fixed it. I wish every service I got was like them.

David S.

3/28/2018

One call and it was fix. Felix and his crew got to my shop and got the drain clear and fix the drain that I was having a problem with.
He was on time, clean and fast.

Stuart S.

01/02/2019 12:00:00 SA

I called 3 companies. Two had 1,500 gallon trucks and these guys had a 3,000 gallon beauty. Pricing? Felix quoted me the very best. I didn't fill that bad boy up, but they accommodated my unique property with their flat rate pricing. These are my new septic/sewer guys. Very professional and no games. Price quoted was honored, and they came at the scheduled time. Zero complaints!! See you guys in 3 years again for my property, and maybe sooner with some referalls!

Diana Q.

9/13/2018

I'm glad to have found Felix and his team. After coming across a non-licensed company who over charged me for hydro jetting my main line, I was skeptical of everyone I was meeting to replace my main sewer line. I decided to go with Carter Sanitation, who provided me with the time to ask questions, depth details of what the process would consist of, payment options and best price quote with city permits. I will definitely call Felix again and recommend anyone to their team who is looking to replace their sewer line!

Chris C.

7/31/2023

Had an issue with my sewer so I called around. Felix was able to head out to meet me same day I called. Very professional and he always kept me in the loop of what was going on. Craftsman Sewers is now my go to. Highly recommended !