Mike B.

05/11/2015 12:00:00 SA

Wish I could give a better rating but first time I tried to use them I called and a lady answered asked me to hold for a minute. After 10 minutes I hung up and called back and just kept getting busy signals

Shortly after writing this Tony the owner sent me a message apologizing. We then spoke on the phone and he sent 2 gentlemen to my home to fix the problem. They did an absolutely great job, everything is fixed and back together. Tony called to see how everything was, which I appreciated.
I would highly recommend Courtesy Plumbing to anyone.

Ron C.

05/08/2015 12:00:00 SA

Courtesy is a top of the line company in every way. Its working owner Tony Misleh has an outstanding team from his office staff to his plumbers. Everyone we dealt with was professional, courteous and competent. The plumbing team, led by Perry, guided us on the options to reroute our water lines after our 3rd slab leak. The repair was scheduled quickly and the team communicated clearly what the work involved. The price was fair and the work excellent. We have worked with many contractors over the years and Courtesy is among the few that set the standard for quality and integrity.

Cindy Z.

10/17/2014

Second experience was horrible.
They tried to deceive us (he actually told me something that wasn't true)
If I had taken his advice, I would have dug up my solid travertine floors to fix a pipe that wasn't broken.
I'm so glad that I trusted my own intuition. It turns out that the pipes were leaking in a completely different location, in the wall, not the slab.

Ron R.

03/08/2021 12:00:00 SA

Thank you Courtesy Plumbing Joey was on time and fixed our slow drain. He was on time with great customer service! Highly recommended if you need a plumbing company!

Larry R.

1/26/2016

tony: you did a great job by clearing the drain from kitchen/washing machine. we have had another drain company do all of our drains before but he passed away so our neighbor recommended you and we are pleased with the work that you did for us,so thank you for a job well done! larry & linda

Chris O.

11/21/2011

I've used CP for a faucet and disposal install. On both occasions they were very professional and provided top notch service at a very fair price.

Tony, the owner, is a stand up guy. I'd recommend his shop to anyone that needs work.

Rebekah E.

11/03/2015 12:00:00 SA

I had an amazing experience with Courtesy Plumbing! I called all over town today looking for a plumber to come check out a leak at our house. None of the plumbing companies that I contacted could come out today. However, another company told me to try Courtesy Plumbing. Initially, they were not able to come out but when I explained the urgency, the woman that I was speaking to was able to get a tech to do the job right away. She was very nice and accommodating. The tech that they assigned to the job, Jason, was amazing!! He was able to diagnose a huge problem that we were having. He fixed everything efficiently and was incredibly friendly and professional. I will be using Courtesy Plumbing and referring Courtesy Plumbing to all of my friends in San Diego. The experience was incredible!! Thanks again Jason!! We appreciate your hard work and time.

Sally J.

03/11/2021 12:00:00 SA

They are my heroes. I had two dripping faucets that were driving me nuts. I called another company who came out and quoted me a price of almost $3900.00 and he still didn't fix the leaks. Out of frustration, I called Courtesy. A wonderful plumber came out and within 90 min fixed both dripping faucets for only $370.00. I feel like I was being hoodwinked by the first company. But Courtesy Plumbing came in to save the day. I will definitely have Courtesy do all my plumbing repairs in the future.

Chris R.

4/30/2013

Wow, I'm super happy I browsed Yelp and searched for the highest rated company and found these guys! They really are that good and I would recommend them to anyone! We had a ceiling leak on a Saturday and called them, their tech called back in less than 30 min to make an appointment and was super nice and professional. I called half a dozen plumbers before hand and most didn't even return my phone call. Lou Wiley our plumber was awesome, he explained every step of what he was going to do and fixed our problem in quickly and efficiently. Even with the more expensive time and a half weekend rate the cost of the repair was very affordable. The repair was also warrantied so I had the peace of mind if something went wrong and my leak came back they'd be back to make it right at no cost. Super happy I called these guys!

Q Y.

08/06/2020 12:00:00 SA

Once again - Courtesy to the rescue! As mentioned in my previous reviews, we have had nothing but trouble with our Rudd hot water heater keeping the pilot light lit. Jason was awesome as he took over the parts ordering with delivery right to our house. There are really only about 3 parts to the computer/ignition system but, rather than sending all three of them, they sent them one at a time. Each time Jason would install the part sent, and then we would wait until we were satisfied it was working. The first two parts failed, so Jason ordered part 3 of 3. He came out to install it and we all were hoping this was it. It has been several weeks now and so far it has been working.

From Kristi answering the phone to Jason giving excellent service, it was clear that they all really cared and wanted to help, not just punch a ticket and make a buck. They are real people, with empathy and understanding along with unparalleled professionalism. And again, I highly recommend Courtesy Plumbing as your go to plumbing company as I have done.

Jym B.

12/21/2011

My bathtub drain was clogged, not flowing at all, the holidays are just around the corner and I'm gonna have 11 people staying at my house for 4 days, I needed my bathtub to drain. Two plumbers had already told me it was impossible to fix without ripping the entire tub out or digging out the foundation.

Then I called Courtesy Plumbing. The receptionist was very helpful and Tony came out to see what he could do. After telling him the problem, he took a brief look and told me he could fix it. 45 minutes later the drain was flowing freely and I was very happy. Courtesy Plumbing did a FANTASTIC job. They have made me a customer for life. Before calling anyone else, call these guys.

I highly recommend having them come out to fix your problems before you spend thousands of dollars on unneeded repairs.

Robert L.

8/30/2017

As a DIYer, I removed tub drain, but couldn't get new one back in (looked easy on Youtube) without fear of stripping. Called CP Friday, got a Thursday appointment, but actually got plumber on Monday AM. Ken was able to get the new tub drain back without issue... made it look easy and with a smile. Was I ever thankful, and I now know a cool trick on putting back tub drain from Ken.

Mark P.

10/22/2015

These folks are the best! I called, got an appointment for 2 days later and they arrived 5 minutes early. The person that showed up Jason, was super friendly and clearly knew a lot about how to do his job. I'll only use this company. There's a reason they are rated so highly. You will not be disappointed. More companies need to be like them! Thanks for being great at what you do!

Shaun B.

11/30/2011

I was in the middle of a birthday party a couple of weeks ago and my main line backed up. Called at 9 pm at night and my call was immediately answered and within 10 minutes Tony had called me back to let me know he would be here within the hour. Fortunately, the line cleared itself at that point and I delayed the service call for a more convenient time. Today I called for same day appointment. Michael was friendly, understanding, and explained to me what was being done as he cleared the main line. Simple, efficient, articulate, and courteous all the way, not to mention fair prices! This company is definitely on my speed dial list for my go-to house maintenance needs. Thanks, guys, for everything.

Kurtis W.

03/01/2019 12:00:00 SA

Have used them twice since moving to our new house and both times Jason was right on point. Work was well done and scheduled timely.

Christopher C.

05/01/2012 12:00:00 SA

Use these plumbers NOW. Found them on yelp and the reviews are dead on. Guys are respectful, nice, knowledgeable and reasonable. I wil be using them form here on out for all plumbing issues. You will too!

Frank C.

11/15/2011

These guys are fantastic. We have used them a number of times fro a combination of blocked toilets, blocked sinks etc. just had them out this morning to fixed a job I tired to do, but made worse.....

Everything done within an hour and the work area left impeccably clean. If you need a plumber, call Courtesy.

JL M.

10/27/2011

The guys at Courtesy Plumbing are great! They came when they said they would and were professional and honest. They didn't try to sell me stuff I didn't need - just fixed my issue quickly and then cleaned up after themselves. I'd definitely call them again.

Rachel C.

12/28/2012

With YELP ratings like what they have, I had to try them. We needed someone to come and help us with our constantly clogged toilets. They were fast, efficient, and courteous! Totally feel like we were taken care of!

Sarah V.

07/03/2012 12:00:00 SA

We had an issue with our main line backing up. Called Courtesy Plumbing this morning and they were on their way less than 2 hours later (an hour earlier than they had predicted).
Michael and his colleague were professional, courteous and quick. The cost was no more than I expected, and more than reasonable.
We will call Courtesy for all of our future plumbing needs. They were great.

Jay B.

07/12/2018 12:00:00 SA

I got home from work yesterday to find my water heater had failed and was leaking out the bottom. I didn't find the leak until just before 5pm. I called Courtesy Plumbing and, while they couldn't come that night, Sonny and Jason were at my door at 8am this morning with a new water heater, ready to go. They got it installed in about an hour (I had drained it overnight). Friendly, professional and fast. Highly recommended.

Sara N.

10/13/2015

Tony and his Crew are AMAZING, they solved for a week long issue in less then 10 minutes and had it fixed in less then an hour. They squeezed me in at the end of a Friday WITH A SMILE!. Incredibly respectful, quick, knowledgeable and reliable. I will continue to use them for any plumbing need that comes up.

D F.

01/03/2012 12:00:00 SA

I tried to DIY but couldn't get the old kitchen faucet lock bracket out because it rusted badly. Called Courtesy Plumbing to rescue and they showed up in less than 30 minutes and fixed the problem. He also checked all the connectors and make sure there is no leak. Great service. $95 is slightly more than other plumbers but they did a good job. Worth it.

Cheryl K.

4/26/2016

I had a great experience with Courtesy Plumbing and highly recommend them, especially Lou.

My water heater was leaking. I was able to shut it off and drain it so the water would stop, but that left me without hot water. Courtesy Plumbing was very prompt in returning my phone call and helping schedule someone to give me an estimate. Due to the age of my condo I was worried about expensive on-site additions to the final bill and wanted to get an up front that would include any obvious additional expenses (like the expansion tank I'd heard I needed).

The plumber that came out was Lou and he was friendly and professional. He was clearly experienced and knew exactly what to look for. I decided to pick out my own water heater and arrange to have it brought to my house as I was particular about having a 12-year warranty water heater installed instead of a standard 5 or 6 year one.

The installation went well. Lou even caught and fixed a crack in a pipe that a previous plumber had simply covered in solder (very risky!). This was at no additional charge.

When he was done, the copper pipes were shiny enough to be jewelry!! It looked great!!! I never expected my plumbing could actually be something I'd want to show off. I may have to update this with some photos. :)

When the county inspector came to verify for the permit he pretty much took one look and said it passed.

I would definitely recommend Courtesy Plumbing. They may cost a bit more than some other options, but in my experience, they're totally worth it.

Wanty C.

12/28/2011

I had some plumbing issues over the holiday weekend which was less then merry...hahaha.

But i was able to get in contact with Courtesy plumbing on Monday and they came right over!

Tony was very nice and helpful I really appreciate that he was able to come in the morning after Christmas.

Thank you again!

Tobias Q.

04/02/2010 12:00:00 SA

This is a very reliable plumbing service company. Tony, the main guy of Courtesy Plumbing answered the phone directly and squeezed me in his schedule immediately. Within an hour he came by my house and got started. He had to fix a clogged drain under the kitchen sink. In addition to getting the pipe cleared all the way down to the main line he also fixed one broken connector and two seals. Besides doing a perfect job he is also a really nice guy, friendly, funny and very likable, but always focused on getting the job done. I may have paid a little more that expected because of the connector issues, but Tony spent over an hour working on the problem never complaining about the little road blocks he ran into.

Toni K.

3/20/2011

I called Courtesy Plumbing Service and two other companies to get an estimate for somewhat complicated plumbing job, and Courtesy Plumbing Service was the only plumbing company who showed up ON TIME.

The owner, Tony is just a nice person to deal with, he spent time with us to explain all the details and even cleaned up the mess other plumbers left behind. I highly recommend the company, very professional and the price is reasonable too.

Bill M.

5/20/2015

We had a leak between the floors of our condo, and called Courtesy Plumbing based upon their many favorable reviews. Siegfried arrived and quickly located the source of the leak. The repairs were done very quickly and professionally, and he left the house perfectly clean (not always the case with contractors!). This was a five star experience from start to finish, and Courtesy will be our go-to plumber for any future work.

Anh V.

11/22/2011

what started out as an easy fix to replace the flapper on my guest toilet tank turned out to be a comedic series of events.

step 1: break off rusted old knob to the toilet water tank (insert cuss word of choice)
step 2: hit head on the sink counter while getting up (insert cuss word of choice)
step 3: open tank, replace slimy flapper (disgusted face + avid use of antibacterial soap)
step 4: notice that flapper does not work (insert cuss word of choice)
step 5: clean scum off old flapper and replace (disgusted face + avid use of antibacterial soap)
step 6: notice the pipe where the knob broke is leaking water
step 7: repeat step 2
step 8: run for towel and cup then back for a bigger cup
step 9: repeat step 2 while calling courtesy plumbing.

sure, can i get the replacement parts cheaper at ace or home depot? maybe with a few runs back and forth to figure it out. with gas prices these days and who knows what other damage i would be inclined to do...one hour later, happy plumber, happy toilet, happy client + 2 advils for the head knocks.

5 stars for service!

for a visual re-cap:
youtu.be/AU977j6YjE4

Jeremy S.

08/05/2014 12:00:00 SA

There was a leak in a drain pipe that I tried to track down myself. Due to my limited knowledge I decided to call Courtesy Plumbing on Saturday. I spoke with one of their on call Plumbers and he advised me to try a couple of things to diagnose it and that if it wasn't an emergency I could wait during the week so that I didn't pay 1.5x for weekend work. Monday I called and they had someone come out the next day. They called me 30 mins before they arrived and arrived on time. Abraham was able to identify the leak and fix it. He had to climb into the wall to get access. He not only is a great guy and very professional he explained everything he was doing. I was very impressed with their service and best of all the bill was very reasonable. The leak is now properly fixed and I can sleep better knowing that.

Brooke L.

9/25/2011

Courtesy Plumbing is on point. They were quick to get here and addressed the problem immediately. Tony was friendly, helpful, and fast. Highly recommended!

Tony D.

08/06/2012 12:00:00 SA

I was hesitant to call at first but with the overwhelming amount of 5 star Yelp reviews, I gave it a shot. In less than an hour, Courtesy Plumbing showed up and did not disappoint. The issue was taken care of in a matter of minutes. Tony's work was real candid and professional. For future plumbing issues, I will definitely call upon the services of Courtesy Plumbing!

Sean F.

07/08/2013 12:00:00 SA

Perry was great. Extremely helpful and kind. We had a very old and tricky main water shut off and he is the only one that can get it turned off. He has the magic touch!

Monique T.

2/25/2022

Wow! We are so impressed with Courtesy Plumbing. We purchased a huge home water filtration system and needed it installed. I called this company and they were able to arrange an on site estimate the same day. I was lucky enough to have Jason and Lyle come out to take a look and tell me what needed to be done. There were a few options to chose from and they explained each one to me in layman's terms. We decided to re locate our water main line from next to the front door to outside the garage so that the system could be housed inside the garage. Jason and Lyle were able to schedule me the very next day (wow!) for this all-day project. They arrived exactly when they said they would the next morning and began working to re route the pipes. Our pipes were deeper than expected but these guys didn't give up and kept digging in our front yard to find what they needed. They worked all day re routing our lines and made it look like a breeze. They completed the project and cleaned up everything without leaving a trace behind, you'd never know what a project this was! They were friendly, courtesy and knowledgeable every step of the way. If we need any plumbing work in the future we will be calling Courtesy Plumbing. Thank you!

Oakkar A.

6/22/2022

Have faucet broken and sent pictures to them, they don't even know what it is and price is really really high. I ended up chosen other company and paid only 2/3 of the price they asked. Ridiculous

Rebecca A.

1/24/2012

Corey came out to fix my clogged shower drain. He was in and out in less than 10 minutes with helpful advice about how to prevent the problem in the future with an inexpensive trap from Home Depot. I got the first time customer 10% discount. Helpful, friendly, quick service and a good price. I couldn't be happier. Also, they told me he'd be here between 9 and 11. It turned out I had to have my daughter somewhere by 10:20, so he showed up promptly at 9:00 a.m. Wonderful!

Michael B.

04/01/2021 12:00:00 SA

This is one of the best companies in SD, hands down. Extremely efficient, excellent service, knowledgeable, and friendly. Perfect combination.

T C.

04/08/2015 12:00:00 SA

I have called upon Courtesy Plumbing 3 times now, and I've been completely satisfied each time. Scheduling appointments is a breeze, and the plumbers are very friendly and professional. I frequently use Yelp when I need any type of home maintenance / service, so I was impressed with all the 5 star ratings. From my experience these reviews are well-deserved. I will continue using Courtesy Plumbing for my future needs.

Sue T.

06/10/2015 12:00:00 SA

We had a few problems with our water pressure and faucet leaks, so we decided to call Courtesy again. Of course I checked their latest reviews on Yelp and to no surprise, they are still top rated. My first review was back in 2009 when Courtesy was a much smaller operation. Too often quality and service are compromised when businesses grow, so I wasn't sure what to expect. Thankfully, this wasn't the case with Courtesy. They are still on time, efficient, polite, and very reasonably priced. They still use the shoe booties! :) Our house is pretty old and I'm sure plumbing issues will come up again soon. I will definitely stick with Tony and the crew at Courtesy.

C W.

01/06/2016 12:00:00 SA

My wife also posted this review, but they did such an amazing job I am re-posting it as well. Abraham is the MAN! Courtesy was the seventh plumber I called about replacing my hot water heater. Yes SEVEN!! I had two shady contractors/estimates, two no call backs, one person came out but never followed up with an estimate (even after I called them and requested it), Home Depot/Delta refused to do the job, and then I found Courtesy! I called after HD refused the job and was very flustered, the girl on the phone listened politely and gave me a price over the phone. They had someone available that afternoon. I agreed to the price and time and waited to see if anyone would really show! They called and asked if they could come early. Abraham arrived and checked out my water heater in my very deep crawl space. He explained everything really well and set out to get the job done. Because the company was very busy he had to get my water heater out of about a 7 foot deep hole in the crawl space ALL by himself! I was amazed! When he was done he had us run the water to make sure everything was good. Today everyone had nice hot showers! Thank you Courtesy for being a honest and professional company!

Mishaela K.

4/28/2009

First of all, thank you to all those who previously wrote a review. I was a little skeptical of all the stars, but I was not disappointed!

The drain for the washing machine was apparently so filled with lint that it was overflowing all over the garage every time we did laundry (which is every day as my husband has a strange laundry obsession - but hey, there are worse obsessions husbands can have, right?). Anywho, I called the washing machine repairman first and he fixed something else that I didn't even know was broken and said to call a plumber about the overflow. I got out my trusty computer and looked up a plumber on Yelp. Courtesy Plumbing had awesome reviews, so I decided to give it a shot. I called up and Tony answered right away. I told him the deal and he said he was finishing up a job and could come right after that. I thought for sure that meant he would count it as an emergency and it would cost me my firstborn son. He was there within an hour and he had the problem taken care of within 15 minutes. He also told me if I had any problems with the drain, I should call him and he would come back and take care of it, free of charge. Best of all, the charges were very reasonable and I didn't have to spend my entire day waiting around for him. I will definitely call him again for my future plumbing needs (which I hope are few and far between!).

Shannon P.

4/14/2016

We have had two great experiences with this company! They replaced our garbage disposal a few months ago and just came out to replace our old kitchen faucet with a new one. On both occasions, I was quoted a price over the phone, which was accurate both times. If they thought they might need to replace something else in order to get the job done, they let me know before they got started so there would be no surprise charges. The technicians are so courteous and do great work. Nobody wants plumbing issues, but if you have one, call these guys!

Cox H.

9/14/2010

these guys are the kindest plumbers i've met. the first time we called them, tony came and fixed our kitchen faucet. he was honest and straight to the point which is hard to come by these days. he even pointed out that our dishwasher doesn't get hot water and we had no clue! he gave us an estimate on how much it'll cost us.

the 2nd time we called them, michael(?) came. i forgot his name but it turned out that my neighbors had the same problem as we did and i had no idea. michael ended up not doing anything bec our hoa took care of the prob with the main line. he went above and beyond even if i wasted his time driving down to our house and even explained the situation to us and the other plumber that our hoa hired. i felt bad that he lost about half an hour of business but i am sure as hell be calling them everytime for our plumbing needs. i just need to check with my neighbors first and make sure that the problem isn't with the main line. thank you courtesy plumbing!

Hazel A.

06/11/2023 12:00:00 SA

I am infinitely grateful to have found this phenomenal company. I have been so nervous as to the integrity and reliability of plumbers and Courtesy Plumbing knocks it out of the park time and time again.

This is the second time Sammy has come to our rescue. In this instance, with our leaking HUGE tank, so many companies did not get back to me or were unable to help remove our old that was leaking and creating a huge mess. I was a little panicked.....

Sammy came out that day and, despite the late hour, installed our new tankless water heater with the most phenomenal attitude. If he hadn't done it that day, the wait was two plus weeks!!

He called in some backup and the team went to work. Cleanup was immaculate, price was reasonable, and he even took the time to educate me as to how to make adjustments. I was so grateful.

Sammy even fixed a minor issue with another toilet at no extra cost.

He is infinitely patient, helpful, immaculate, smart, and always responsive.
I feel taken care of and safe with this company and specifically with Sammy.

You will not regret calling Courtesy - definitely helps that Joanne answers the phone with efficiency and works her magic. Thank you to the epic company. I'm a fan for life and Sammy is my go-to guy!!

Randy B.

10/29/2021

I had a wonderful experience with courtesy plumbing. I had Sig as the plumber replace the house pressure reducer and shutoff valve to the 3 unit property. Was broke reading 100 psi, it was old and corroded. He realigned the pipes as it should be with all the new stuff. I'm a very handy person that usually does all my own plumbing having a few rentals but wanted this done by a professional. I did some research and went with Courtesy, all the Google, yelp reviews are spot on. Great company with the all important fair price. I didn't feel like I was taken and was given a solid service with quality parts. Highly recommend!

Lara S.

8/16/2010

I had a dripping bathtub faucet and the handle was hard to pull and push closed. It had been leaking for a couple of months and when I started to notice some slight rust around the drain from all the water and my cat was in there for the past two weeks licking the faucet instead of drinking from his fancy waterfall fountain I knew it was time to call a plumber.

I also had a problem with a leak around the base of the faucet in the kitchen sink (where the neck and the base meet) and rust was also starting to form around the base (from dripping down and around the base) so this needed to be fixed (or even replaced) as well.

I went to their website and typed in my request on Saturday evening not expecting a phone call or email response until Monday. Not more than 15 minutes later I got a phone call from Tony. I told him how surprised I was to hear from him so fast and he said normally he's much faster!

He told me he was going in on Sunday to set the appointments for next week and that I should expect a call on Sunday with a proposed day and time. He also gave me a quote: $150 for labor if the kitchen sink needed to be replaced, plus cost of parts. That sounded very reasonable to me.

On Sunday evening, as promised, I got a call from Adriana (sp?) who told me my appt was set from 12-3 on Monday and my plumber would be Lionel.

I had also read good things about Lionel on Yelp so I was looking forward to a good experience and I got it.

I got a call about 20 minutes before Lionel showed up (from Adriana) letting me know he was on his way. That was very courteous and professional because I could make sure I was prepared for his arrival.

He came in, took a look at the faucets I'd mentioned, confirmed with me if there was anything else I might need fixed, and then said it'd be about $360 for a cartridge/fix on my tub faucet and to replace the faucet in the kitchen (labor and parts included).

This was in keeping with Tony's estimate over the phone on Saturday and I had done some research on faucets online and found them to be priced anywhere from $150 up, so this seemed extremely reasonable.

I appreciated the simple pricing and the faucet was a Moen, just like my old one, but new and a simpler design--I like it! I've tried it out a few times and it works great! I also tried out my tub faucet and it pulls on/pushes off so easily! Plus, no leaks. Too bad, kitty. No more mineral water for you.

Five stars for: professionalism, courtesy, friendliness, expertise in plumbing, cleanliness and attention to detail--Lionel wore booties, cleaned up his space afterwards and everything was just as clean as it was when he started. Plumbing was thorough and efficient and my problems were fixed in about 1 1/2 hours or so.

Note: Lionel also didn't mind giving me a few minutes to try to use some CLR on the rust stains to see if I could clean them up a little while the faucet was disassembled in the kitchen. It didn't work well (that's another review) but at least he was patient enough to let me try. He also gave me a chance to clean my faucet handle in the bathroom while he had it off to do the repair.

That was service beyond what I would expect and he was very personable.

Note 2: He also asked if there was any requirement or thing that needed to be done before turning off the water since I live in a condo. I had never had any other worker ask me that before, not even when I had a hot water heater installed. That implies courtesy, forethought, and professionalism.

I would highly recommend this company, and Lionel, to anyone who needs plumbing service and I will definitely call them if I need any other plumbing.

Benito R.

01/05/2013 12:00:00 SA

Just overall super cool service!! Unfortunate leak on upstairs bathroom ruined, not only the Christmas budget, but the tile, carpet, wood and downstairs ceiling. Victor showed up, no bs, straight to the point tells you what is needed and gives you options on how you want things done. Had other plumbing issues in house that he checked out as well and fixed those as well. Yes, plumbing is not cheap, but the service these guys provided was super cool. Needed them again a couple days later and the owner himself showed up. Same as his employee, gave options and even showed me how to change wall valve so I can do it myself next time. Not that I would anyway's with the cheap plastic plumbing I have in my home and wouldnt want to risk messing with pipes and water, but for him to do that was awesome.

Victor S.

08/03/2017 12:00:00 SA

Great guys! Super prompt and courteous on the phone. Didn't need to wait long to get a plumber in fast. Sieg, our plumber, gave some really good advice for our water heater and best ways to save money. Extremely knowledgeable. He got the job we needed done quickly. Sieg was friendlly, upfront, and honest about prices and the cost of goods for everything. Definitely recommend.

G M.

07/05/2013 12:00:00 SA

I was reviewing this review I left for Courtesy Plumbing and again I have to say thank you. The tip that Sigfried gave us back in 2010 has saved us numerous calls to get someone out here. It was a simple little tip and he has earned our business for life for it. The previous plumbers who came out to unclog the same issue just charged us $325 (1-800-Anytime) flat and left. By the way, those guys came back out and tried to pull a fast one over us and charge us $600 for another plumbing project we didn't need.. but that is another review all itself)

Although, we haven't had a need to call Courtesy since then they are in my books as the first go to Plumbers if they would fancy coming this way again!!!

....STILL Thanking you Sigfried and Tony at Courtesy.

Evelyn M.

10/16/2014

Definitly The Best plumbers in SD, Professional Tech, Clean Work,
Work Done Quickly and very very courteous !! thank you for the suggestions :)

Aeron W.

9/22/2017

Helpful on the phone, but we set up a service call for a bid and they did not show up. They did call the next day to apologize.

David B.

3/16/2013

I've called Tony and Courtesy Plumbing a number of times since my last review. I'm relatively fearless when fixing just about anything at my home. Except plumbing. Every time I touch a pipe I end up covered in water.

Tony and his crew take care of me EVERY TIME. They're get to my house quickly, get the job done and get it done right. I have no hesitation recommending them to anyone.

Molly L.

1/16/2013

Had an awesome experience with Perry! We will ALWAYS use Courtesy Plumbing from now on! Perry was so knowledgable and helpful. He was very honest, personable and easy to work with. He helped us with installation of a new gas line my husband had partially installed and gave us pointers for passing our inspection. He went above and beyond to help us out! Courtesy Plumbing is a great company that provides excellent service with very reasonable pricing. If you want a plumber you can trust and have the service done right the first time this is the company to use. Highly recommend! A+!!

-Molly & Justin
San Diego, CA 92120

Hope S.

6/15/2017

Tony & his team are the best! I am so grateful that we found a reliable, competent & affordable plumbing company. We have been a customer for almost 10 years & we can not thank Courtesy Plumbing enough for always being there for us! Thank you Thank you Thank you!

Dean M.

09/09/2018 12:00:00 SA

I've used many plumbers in my day, but I was more than impressed with Sami's work. I've had him help me out at my home and business. Not only is he great at what he does, but he's a great guy as well. Very professional and honest which I respect most about him. If you wondering who to try, I would send Sami to my Mom's house. That's how much I trust the guy. Great prices, great efficiency. Can't ask for anything more.

KEITH T.

05/11/2020 12:00:00 SA

I was in the middle of selling my condo and a leak was discovered as soon as we opened escrow. I needed a plumber fast! I looked through some search results in yelp and liked the reviews I saw for these guys. I called them up and they got a plumber out the next day. My appointment was for mid-day, but they had something open up earlier and ended up getting the plumber to my place first thing in the morning. The plumber, Ryan, contacted me right away to confirm and clarify what areas needed attention. They got to work right away and did an outstanding job! They also provided a military discount, which I really appreciated! I would very enthusiastically recommend this company to anyone! I plan to use them exclusively for any future plumbing needs I may have.

Ana Maria A.

09/10/2013 12:00:00 SA

I chose them based on yelp rating. They came the very same morning and were very courteous and efficient. Snaked my laundry line and also gave me suggestions for the gurgling sound I was hearing.. Prob my water softener but anyhow have peace of mind that the drain won't back up on me.

Easy, peasy experience :)

stacy m.

7/28/2012

Had a plumbing emergency (upstairs shower plumbing leaking in wall and coming out through kitchen ceiling lights). Quickly turned to yelp and found Courtesy. Lou showed up less than 1 1/2 hrs from my first call. He was very courteous, and mindful of my property. He had to keep running out to the street to turn the water on/off but put booties on everytime he came back in the house. He would explain what he was doing as he went along and wanted to make sure I was satisfied with the final outcome. Will definitely call Courtesy again if I need a plumber in the future.

Jen G.

3/17/2010

Courtesy Plumbing is great! We've had them out to our house a number of times now (just bought an older house). They've replaced our garbage disposal, hot water heater and re-piped after a major gas leak. Tony and his crew are really dependable, honest and their prices are affordable.

Edward S.

8/31/2015

Undeniably reliable, quick, and trustworthy service. Called on a Sunday night because of a leaky pipe connected to our water heater. They immediately called me back the next morning and arranged to come and check things out. When they came, they figured out our pipe was completely corroded due to the previous water heater installer not cleaning the pipe afterwards, allowing it to be exposed to moisture and other elements. They replaced it with a new clean pipe in less than 8 minutes. That is quick if you ask me. We also decided to ask them to inspect our other water heater to see if it had the same damages and they also found some mild corrosion but not enough for them to find it necessary to be replaced immediately. They could have increased the cost of our repairs by adding this one on and we wouldn't have batted an eye, but instead they explained to us that the pipe could last a few more years before needing replacement and they did not want to add unnecessary repairs that could potential worsen the condition that it is in now or just be redundant swindling. So, again, Reliable, quick, and trustworthy service in my opinion. If you need some plumbing fixed in the San Diego area you be sure to call these guys first if you want something fixed quick and right by very nice people.

Krystina F.

9/13/2021

On-time, courteous, and fixed our leaking sink pipe quickly. Very reasonably priced. I will definitely call them in the future.

Dave R.

1/19/2012

Had what I thought was a major problem with my sink. Looked on Yelp and couldn't believe all the 5-star reviews Courtesy Plumbing had. One after another after another....saying the same thing about their service, etc.....

Called and they were polite and professional on the phone. Tony came over and knew immediately what the problem was -- a hose just needed to be tightened. No charge for the service. I knew he was busy but for him to do that was amazing.

There is NO QUESTION that Courtesy is worthy of its consistent 5-star ratings. It's stupid to go anywhere else!

Mel C.

12/08/2021 12:00:00 SA

Jason from Courtesy plumbing came out this morning to help us with our leaky hose bibs. He called me when he was on his way, arrived on time and was so nice and helpful. He explained everything really well and best of all fixed our issue quickly and was conscientious about the cost. Thank you Courtesy Plumbing. Another satisfied customer!

Diane S.

9/29/2013

I looked on line in desperate need of a good plumber.I called Courtesy Plumbing Friday , Sept 21,2013.They gave me an estimate of $ 105.00 to clear out our kitchen back up.The time we set up was beatween 3:30 -6:00. They came about 4:00 and fixed our back up problem.Very pleased with thier work and will call them again for future repairs and their price.
Thank You, Diane S

Jennifer C.

04/06/2019 12:00:00 SA

Came across this company on next door since the owner lives nearby. Sieg was on time and extremely persistent and professional in tackling our stubborn drain clog. He also fixed two faucets and did some other drain work in our house. Very fair pricing and more importantly excellent service. Would highly recommend.

M O.

7/28/2020

Lou did a great job repairing a broken drain pipe behind the sink. He was very friendly, courteous and professional. Highly recommend him.

Ivy G.

1/18/2015

My dad is having his home completely remodeled, including new tile in the bathrooms. Two toilets needed to be reset and a new toilet installed in the third bathroom.

Tony, the owner of Courtesy Plumbing was very patient and explained in detail the cost of labor and materials. My dad built a house back in the day so we knew pricing - Tony was reasonably priced. With less than a day's notice Abraham came out on a Saturday and installed the new toilet in my dad's bathroom.

My dad has used Courtesy in the past and knew he would get good service and he was right! The plumbers are very professional and of course, courteous. In my experience with home repairs, you definitely get what you pay for.

Highly recommended!

Christine C.

4/26/2023

We thought we might've had a problem with the double clean out that was installed by Courtesy Plumbing so we contacted them. Abraham and Sami came out right away and checked everything. In the process of trying to verify where exactly the problem was occurring, they discovered a second clean out. This clean out only goes in one direction towards the city pipe. I'm very grateful for all the digging that they did (a solid 10-15 feet) because if they wouldn't have, we wouldn't have found the second clean out where the issue appears to be. This is an example of what can happen. when clean outs are buried under landscaping. Please do not bury your cleanouts! If you see something that looks like this in your yard, please don't cover it because you're going to need it at some point. It's much easier to investigate a problem with your plumbing via a clean out is for them to try and go through all the pipes in your house to figure out where the problem is occurring. You can trust that Courtesy Plumbing to do the work well and if, by chance, there is an issue, they will fully investigate it for you. Thank you Abraham and Sami for all your due diligence!

Judy M.

12/19/2018

I had a small problem with a faucet. I texted and called the plumber who had done a big expensive job for me a few months ago--no response. I called 2 other plumbers--no call back. Courtesy answered the phone (!) and said they were booking 1.5 weeks out. I explained the problem and Kristy (sp? Sorry if wrong) very kindly managed to squeeze me in the same afternoon. Abraham the plumber arrived in the window. He was polite, courteous, and professional. He fixed my problem in less than 15 minutes. Best $105 I've spent in a long time. Thank you, Courtesy Plumbing. Your name fits.

Eric T.

2/14/2012

Michael did a great job of fixing my multiple kitchen sink problems: A leaking Moen faucet; A noisy Reverse Osmosis system.

Michael replaced the entire faucet with one Moen sent me and he correctly installed a RO dispenser that eliminated the annoying noise.

Everything is working perfectly and there are no leaks. Very happy and the price was reasonable.

Alex M.

11/30/2012

I called them in the morning because I had a sink that was overflowing. The came over within a couple of hours and fixed the problem within 5 minutes. There is no question, I will be using them for all future plumbing emergencies. Thanks Tony! I could not be more satisfied.

merritt c.

05/09/2009 12:00:00 SA

I heart Tony! I'm always nervous calling on new plumbers and have been fortunate to not have many issues. It was a Sunday where our tub was backed up and having only one bathroom, that would of really sucked if we had to wait to get it fixed. I was thinking the earliest he could come out would be Monday but just so happens he had another call nearby and was able to help us. He was incredibly professional and yes those booties were a nice touch. Tony's great and we are really glad we found him. Now we don't have to go through the stress of finding a honest, reasonably priced, skilled, professional plumber - Courtesy has all of that!

Tuffet M.

8/21/2022

I will only go with this company for all future plumbing needs. I always get 3 estimates from 3 vendors as a rule. Courtesy plumbing spent at least 5 times the time inspecting the leak next to the garage.

Hien L.

07/12/2021 12:00:00 SA

I saw this company being recommended on Nextdoor app so I went to look them up. I was blown away by all the great yelp reviews and decided to try them out. I am very happy with their customer service and how professional Jason was. They really helped in addressing all our issues and recommended solutions to us. Will definitely use them again if I need to.
Thank you Jason!

Marc H.

06/08/2020 12:00:00 SA

I have had several plumbing issues over the past couple of years and have called on Courtesy Plumbing to help. They are great. Today, Lou helped us out and did an amazing job, including providing tips for the future. He gave an upfront and honest assessment that included pricing. We hoped for the easy way out, but once he was able to see the issue, we had a little more work to do. He again explained what he was going to do and took care of the repair quickly. When looking for a plumber, you want a company that is honest and reliable and that is what Courtesy has been for me. They do great work and stand behind it. Thank you for the quick response and great customer service.

Eric A.

02/12/2010 12:00:00 SA

Had an issue with my disposal - saw a suggestion from someone on Talk, read the reviews, and called them.

The reviews aren't wrong - got them on the phone, they tried helping me fix it on the phone (for free) before they sent someone out.

They booked a time, called before to confirm, showed up exactly on time, resolved the problem fairly quickly and for a fair price. The repairman was courteous and respectful of my house and things - I don't think there's anything they could have done better.

Kudos to Courtesy for running a first class operation.

Mike W.

02/04/2009 12:00:00 SA

Courtesy Plumbing was great to work with! I just moved to a new place and Tony originally came to fix one thing but he also ended up taking care of hooking up some of my appliances when the appliance installers couldn't figure it out! He was very professional and friendly and came on very short notice at exactly the time he said he would. I would definitely recommend Courtesy Plumbing to anyone looking for a plumber!

E S.

1/13/2021

A friend recommended Courtesy Plumbing and we chose them because of so many great Yelp reviews, and they did not disappoint. We had a broken drain pipe directly under our kitchen floor. Abraham from Courtesy gave us a great quote, significantly less than Roto Rooter, and they did the work in one day with two people when Roto Rooter estimated two days with two people. They sawed and jack-hammered and dug 3 feet under the floor. It was heartbreaking to see that being done, but Abraham was very thoughtful and caring. Abraham and his assistant also managed to save the original terra cotta tiles and we have been able to restore the floor to its original beauty again. As a homeowner this kind of work can be a bit traumatizing but Courtesy treated us right. Thanks!

Hu P.

10/18/2019

I called Courtesy to install the water expansion tank at my place. They sent out Abraham and he was very thorough and professional. The work was top notch and I'm very happy with the result. Will recommend this place to other people.

Danielle O.

9/29/2010

I saw a business card for Courtesy Plumbing in my building and decided to call them after reading all of the amazing reviews on Yelp. They live up to every comment!!

I called at 9:20 am today, and by 9:35 Lionel was in my building, clearing my slow draining tub and bathroom sink. He was out by 10:15 and even showed me how to reset my jammed garbage disposal! (and left me the alan wrench for the next time my garbage disposal gets stuck)

It was $145 to fix these three things- cheaper by $20 than the quotes I got from two competitors (and I didn't even mention the garbage disposal when I got the quotes). Sometimes you can feel a little taken advantage of or up-sold by mechanics, plumbers etc. but that's not the case with Courtesy Plumbing- they were fast, professional, and had the most reasonable prices!

Jason E.

03/02/2011 12:00:00 SA

Good Customer service. Lady over the phone was very nice and called back immediatly (Didnt catch her name) Tony cleared out my sink and was very friendly. the only Con was My appointment was from 9-11, everyone can guess what time they showed up. yes 10:50. I would recommend them to everyone I know just plan your day accordingly because I got fired from my job because i was late, JK.

LuRae L.

06/03/2013 12:00:00 SA

Courtesy Plumbing is AWESOME!! I called to inquire about availability to fix a non-functioning garage disposal and they were able to come immediately. Curtis was the technician and he was professional, positive, fast and it was less than they had quoted me on the phone. I HIGHLY Recommend them for anything you may need plumbing assistance with!!

Norma A.

11/27/2017

I called Courtesy Plumbing and Abraham came out and was so professional and nice. He trouble shooted several areas and was able to get the issues resolved. As a women I appreciate and honest job without over charging like other places. I would recommend them especially to women who don't want to get overcharged for work and who do the job right.

Angela M.

11/24/2020

Highly recommend! Very reasonably priced. Fast, professional, efficient service. Technician Sieg was awesome. Went the 'extra mile'. My new go-to plumbing company!

Tim S.

5/15/2009

I needed some plumbing work done on my new place and I didnt know who to call. I did a little search on Yelp and found Courtesy Plumbing. I was a little hesitant with all the great reviews. It seemed too good to be true. You know what though? Its exactly as described! Great work and it doesnt break the bank. Super reasonable price for what I got done.

I called Tony on Thursday to see if he could come out on Friday. He said sure and told me he would be there between 8-9am. Sure enough about 8am he comes pulling up to the curb.

I needed a few little things done such as the removal of an ice maker line and a new water pressure regulator. Tony and his partner Tom were awesome. Real friendly guys and they knew exactly what they were doing. They even attached a sink to the wall for me. This wasnt in my original request but they did it anyways.

A few hours after they left, I went into the bathroom and turned on the sink. Water came shooting out of the bottom. When they attached the sink they forgot to reattach the drain. A slight oversight and no big deal. I called Tony up and he said he would be back later in the day to take care of that.

He called me 20 minutes before he arrived and I met him back over there. He apologized for the trouble and got right to work fixing it. Not only did he fix it, he actually installed a whole new drain for me. Talk about excellent customer service!! This was awesome! Later on in the evening he even called me up to make sure everything was working and to make sure that I was satisfied. He didnt have to do that but he did. I appreciated it and it shows that he cares about his work and his customers.

With a strong work ethic, a charming personality, excellent plumbing skills and the willingness to make everything right, I highly recommend Tony and will use him in the future for all my plumbing needs.

Emilia T.

11/22/2011

Great customer service, Tony is friendly and quick.

Michael D.

8/25/2020

Just wanted Courtesy Plumbing know what great professional service that we have consistently gotten with your company. Yesterday we had one of your employees, Lou Wiley, come over to help with a few plumbing needs that we had. Lou has helped us before and is always very courteous, knowledgeable and professional. His work was great and fixed everything that we needed quickly. Courtesy Plumbing should be proud to have employees like Lou! We will always call on Courtesy Plumbing for our home.

Daniel L.

09/05/2017 12:00:00 SA

Stellar service from these folks. Called in the am to have a new hot water tank installed and a few hours later it was in. Sami handled the job solo and provided superior service from start to finish. Great experience!

Elizabeth V.

10/23/2015

My husband and I were having an issue with our garbage disposal which was causing two problems. The first problem is that the disposal is tied into our dish washer and when we would run the dish washer the sink would back up with the nasty water and food from the dish washer and we couldn't use the disposal to get rid of it so we had to manually scrape the catch (not fun in case you're wondering). The second problem is that because we couldn't complete run the disposal we were in a constant battle to keep the sink sanitary and keep the fruit flies away. All of the things we had tried to fix the disposal before were not working this time and we called Courtesy Plumbing and not only were they very polite on the phone they had a person out to our house within 2 hours to look at the disposal. Turned out immediately he was able to dislodge a small metal object (which we still haven't figured out what it is) and the disposal began to work properly after that. He then showed me how to fix any other uncommon problems for any future incidents and said he wouldn't charge me for this visit because it was such and easy fix and so quick. It's nice to know there are still good companies out there that you can trust. We would highly recommend Courtesy Plumbing if you are ever having plumbing issues in your home.

Marco P.

11/26/2018

The best Plumbing Company in San Diego! As both a homeowner and Landlord, I love it when I find a company that I can fully trust to work on my home. Tony is a business man who truly values hard work and hiring a professional staff.
This week I had a slab leak that needed repair. Courtesy Plumbing Sieg arrived first thing in the morning. He evaluated the leak and assured me that they would get the job done. He was assisted by another plumber and they were very professional and took the time to put up a barrier to protect my property in the garage.
By the afternoon the leak had been repaired and the garage floor was as good as new!
Being in Law Enforcement for over 27 years, it's nice to find a company you can trust to be reliable, fair, professional and honest. I'll go nowhere else.

Don H.

12/08/2011 12:00:00 SA

Courtesy plumbing to the rescue! I had an ugly hot water leak in my house foundation recently. Had a plumbing competitor or Courtesy out to fix it....estimates were high and service poor. So I kicked them to the street. One call to Courtesy explaining we'd been without hot water for 4 days and the owner was out in hours to take a look. The repair was done quickly and professionally. All is well now thanks to these guys.

Eric S.

10/19/2021

Courtesy Plumbing was 1 of 5 businesses called for a quote. This was a second floor bathtub drain repair. Abraham responded and was very up front regarding the repair. He was also the only one who had an alternative repair, which not only worked but saved me money.

Great customer service and communication. Highly recommended. Keep up the great work Courtesy!

Barbara M.

9/25/2014

I had a major gas leak in my house and had the city turn off my gas to my house. Without gas we couldn't do anything no cooking, showering, washing dishes and many other things. I needed my plumbing fixed quickly. I yelped and found Courtesy plumbing. They were friendly over the phone and were able to schedule me the very next day. I also was able to talk to a technician over the phone to try and figure out what I needed to do and a time that they could come. Their pricing was very competitive and much less than their competitors. Art came out to my house and was able to diagnose the problem quickly and efficiently. Once the problem was fixed they pulled the permits and were able to get the inspector out the next day. Tony the owner came out to the house to make sure that everything was going well. Both Art and Tony were beyond friendly and helpful. I would recommend Courtesy plumbing to anyone with plumbing or gas issues.

Taehun K.

11/26/2019

Thanks for pulling in the schedule and fixing my waterheater before thanksgiving. I really appreciate it!

John T.

01/02/2011 12:00:00 SA

Absolute plumbing showed up first and was unable to clear my clogged drain. After checking Yelp I decided to call Courtesy Plumbing. Tim showed up a couple of hours later and fought my screwed up plumbing and was able to clear my backed up tub/shower/sink. Their rates are fair even though they came on Sunday. I would definitely recommend them and will be calling them first from now on.

doug s.

6/29/2016

On time (I called on a Tuesday and they were able to come out the next day!). Professional. Did the work for the time and cost quoted. Showed me the work when he was done and asked if I liked it or had any questions - Lou was proud of his work and it showed! Lou actually ran back and forth to his truck for parts/tools! And he had all the parts needed on his truck unlike some other plumbing companies I've used who had to go to Home Depot to get parts after they started the job.

Doug R.

11/26/2017

I recently had an emergency water heater repair and used Courtesy Plumbing to remove and replace the tanks the same day. The entire process was very professional start to finish. When 'Jason' arrived he quickly discovered that one of the tanks had been leaking for some time and it appeared that there may be some mold present. Jason had to temporarily position the tank in the middle of the garage while we cleaned-up and replaced the dry wall and came back to reposition the tank the following week. Not only was Courtesy's pricing very competitive but the workmanship, demeanor and impeccable. HIGHLY RECOMMENDED!

Chris E.

5/27/2011

Outstanding! I highly recommend them!

I had another plumbing problem, this time it was a clog in my kitchen sink....back in the wall, in a place I couldn't reach. Based on my prior experience, I call Courtesy Plumbing again.

The plumber showed up on time, got to work and fixed the problem in less than 20 minutes. On-time, fast, good work and a reasonable price....nice job!

If the need arises, I will certainly use them again.

Sydney G.

07/08/2015 12:00:00 SA

It doesn't get any better than Courtesy Plumbing.
From the polite scheduling phone call to the prompt and friendly service, this is the company to call for any plumbing needs you have in the San Diego area.
I had originally scheduled an appointment for Thursday, July 9th, 2015, and they called within 20 minutes of my original call to ask if they could come complete the job today, Wednesday at 11:45. I was delighted since this was much more convenient for me.
Tony was polite, personable, and a pleasure to work with. He was in and out of the house in 45 minutes at absolute most. Went through and explained where the water valve shuts everything off, how to make sure the house doesn't flood, in order to replace the water valve that connects to our refridgerator. He even helped me move it back in place once he was done. For perspective, I am a graduate student home for the summer and helping my parents with things that need to be done around the house, so I wasn't exactly an expert at knowing where everything was.
In short, Tony went above and beyond to make sure the job was done right. My family won't be calling anyone else but Courtesy Plumbing for our plumbing needs, and once I am a homeowner, they will also be my first call.
THANK YOU & Happy 7th anniversary to Courtesy Plumbing!

R. A.

3/16/2011

We had a great experience with Courtesy Plumbing. They responded to the service call immediately. Sieg knew what he was doing and had our toilet unclogged in no time.
Thanks

em m.

3/19/2012

Called them about my clogged kitchen sink. The receptionist scheduled me for a 3-6pm same day. The guys where here in :30 min. Wow. They put shoe covers on before entering and were very polite. Unclogged my sink for a reasonable price. 30 day warranty. Great job.

Richard S.

3/24/2019

We have used Courtesy Plumbing 3 times & will continue to do so. What a relief to find an honest, professional plumbing company. We can't say enough about their excellent customer service. Jason, Abraham, Sieg, Sami, and Joey thoroughly answered our questions, and explained our options. We highly recommend Courtesy Plumbing. They do quality work for a fair price.

Laura P.

1/24/2012

I highly recommend Tony and Courtesy Plumbing. He came out quickly, did a great job and was very friendly and professional.

Steve H.

2/17/2013

Kitchen sink was blocked up again, Some issue with the plumbing in the complex. Didn't like the work done by the outfit used be the leasing company, so looked on Yelp - 5 stars and in the hood. Called on Friday morning and t first said Monday, but were actually able to fit us in that afternoon. Perry, the technician, did a fantastic job. - put on the booties before entering, fixed the work one by the previous company. Courteous, professional and terrible jokes but a great laugh. Couldn't have been any better in service and skills. First time uing them, but would definitely call them back.

Patrick A.

02/12/2021 12:00:00 SA

These guys are highly rated for a reason. Scheduling was easy. Plumbers arrived on-time wearing masks and were friendly and professional. Helped me fix several issues. Reasonably priced.

John T.

02/06/2019 12:00:00 SA

I had what could have quickly become a very serious problem with a leak in the main water line between the meter and my house. Courtesy advised me about finding the leak location, and they were able to move forward my appointment time to catch the problem before it became more serious. Jason gave a very fair estimate, was able to complete repairs more quickly than expected as a real expert, and the final bill was less than the estimate. Additionally, when I discussed other minor plumbing issues in my 30 year old house, he was able to advise me what was needed and how I could fix myself if I like, because I can do most house handywork. I will gladly hire Courtesy Plumbing again for all future plumbing needs, and I give my highest recommendation.

Nolan W.

10/20/2011

Look no further. These guys are the best. Tony and his staff are very professional, courteous, and best of all, HONEST! I've had to call them for a couple different plumbing issues, and every time, I was amazed with the level of service and the reasonable prices. They are well trained and you know they are doing the job right the first time.

Youngmi O.

9/20/2009

Tony is great. He was on time, courteous, and professional. He even cleaned my sink for me. Prices were reasonable.

Terri L.

03/05/2016 12:00:00 SA

We were in a desperate situation on a Saturday afternoon in Pacific Beach. Checked all the recommended plumbers on the neighborhood website and no one was available! This is THE ONLY COMPANY that would come or even return our calls. He was here in 15 minutes and in 10 minutes fixed the problem at a reasonable rate and above all was very honest! Very happy with the service, highly recommend

Linda W.

1/29/2018

I had emergency leak from water heater pipe on Sunday.
I got a call Following day, 'Lou' appeared 11:50 am and problem solved 2 pm.
He was excellent. My property located in 92130.

Suzanne G.

9/25/2011

We called Tony to troubleshoot our dishwasher and explain our water softener to us. He did a great job, taking the time to make sure we understood how it all worked and what to look out for in the future. He did a really great job and we're recommending him to all our friends.

carla a.

6/27/2013

They will quote you a price and stick to it. Excellent service and results. Will gladly use them again and refer them to friends.

Angie E.

7/13/2013

Okay - here we go. These guys lived up to the 5 stars! I called mid afternoon on Friday, they had someone at the address before the estimated arrival time - Vic was extremely professional and trustworthy which is exactly what you want in a service provider. Best yet, the problem was resolved at a great price! Thanks!

Michael B.

12/05/2011 12:00:00 SA

We had a leak around our water tank. From previous experiences, we knew this could be a really serious problem. We called Courtesy Plumbing based in the Yelp reviews. They offered to have someone out that morning. A major relief. Sieg came arrived before lunch and determined the problem was with one of the recirculating pump water connections. He recommended replacing both connections and we agreed. The work was completed in less than an hour and we were back with hot water. Sieg was very polite and courteous. The price was reasonable for a good job.

A day or so later, we noticed the recirculating pump did not appear to be working properly. I took a look and found it to be noisy and hot. I disconnected it and called Courtesy Plumbing again. Sieg came back after the weekend - I told them it was not urgent - and checked it out. The pump was now working correctly. The suspicion was that there was air in the pipes around the pump which had cleared over the weekend. Sieg setup the timer, checked everything was functioning and left. He did not charge for the visit.

On the basis of our experience, we whole-heartedly recommended Courtesy Plumbling, and we will use them again if the need arises.

Francine I.

12/31/2022

To say I had a pretty badly clogged kitchen sink would be an understatement. Joey came out assessed the issue, gave me a quote and fixed my sink. For a clog like mine, I absolutely thought it was to cost a hefty amount and given experiences with other plumbing companies in San Diego, I was half expecting to be high balled with pricing but Courtesy Plumbing was honest, reliable and I trust them to be my plumber for as long as they're around. I would HIGHLY recommend them to anyone looking for plumber!

Kurt S.

7/14/2010

Every positive review here is right-on and then some.

Tony called me back within minutes of my message via Courtesy Plumbing's website and was able to help me the next day, a Saturday.

He called back when he said he would and showed up when he said he would.

Tony is an exemplary fellow, nice and fair. He saved me a ton of money and even showed me how to flux and solder copper pipe!

The best plumbing experience ever and even enjoyable -- I'm serious.

Don't call anyone else.

Navy G.

11/27/2017

Superb work!

Lou is the best plumber I have worked with. Well spoken, very knowledgable about his trade. He was always up-front about what he was doing and what it would cost. He answered all my questions and made suggestions on future upgrades. Really quite amazing!

Erin M.

1/20/2014

An exceptional experience with Courtesy Plumbing. We had an issue with a new house we just purchased (no hot water in a bathroom and no cold water in the kitchen). Larry came out and was really good about explaining what he was doing... very friendly, funny, and smart. Thank you!

Mark S.

5/13/2012

We have a very strong recommendation for Courtesy Plumbing and Lou Wiley. Lou has been taking care of our plumbing needs for years and is highly competent, professional, and customer oriented. His work for us has always been precise and he works very efficiently. Courtesy Plumbing offers very reasonable pricing for very high quality work. Thanks for helping us out, Lou!

Isaac Z.

12/07/2012 12:00:00 SA

So, our washing machine could not drain the soapy water and it kept backing up. I tried to use a wire coat hanger, then tried our manual snake to remove any blockage. No luck, so we called the experts.

We have never used a trained professional to come out and do this in the past. It has always been one of the countless friends (untrained handymen) that my Dad swears by. At 10 bucks an hour, these guys will try to fix ANYTHING! My Dad is world famous for making tons of friends in the Home Depot parking lot. Nothing against handymen, but I would prefer that we have someone that is actually trained in fixing plumbing problems.

So we called Courtesy Plumbing. The receptionist was nice and said that she would have one of her guys at our house by the afternoon. Sure enough, I got a heads up phone call from Victor who said he was on his way and would be there shortly. It was nice to get the heads up, so I could clear a workspace for him.

Victor shows up, smiles, and says hello. Nice guy. Next, as we explain the story, he pulls the washing machine aside and inspects the lines, and turns the machine on. He checked out the hidden drain lines with a flashlight, and had a diagnosis. My wife and I were cleaning the garage, and were impressed with how effficient he was.

Next, Victor wheels in a motorized snake to fix the problem. He did not talk much. Homeboy means business. He opened our drain, and got to work. He was hitting some resistance, but continued working on the blockage. After 20 minutes or so, we tried to drain some water, and it was better. Victor was not satisfied though.

He ran the snake back down the drain and said he was able to clear 75 feet worth of our drains. Awesome! Now the water is draining faster than ever, and we can take a shower without water slowly building up. Not to mention he resolved the original problem. We can return to washing clothes again.

In the end, we are more than satisfied with Courtesy Plumbing, and the great service they provided. Before leaving, Victor made sure there was nothing else he could do for us, and he was off. He left his name and invoice making sure that we knew to just call if anything happens in the future.

Before he left, I asked him where he was from, and he said Santa Maria. Aww man, that's why the dude was so cool. Thats how people are built out on the Central Coast of California. Good, hard working and humble people out there. Thanks Victor!

Maureen A.

3/15/2010

I was also a little suspicious of all those great reviews. However, my rationale is that people are more often likely to write a review if the service has been poor than taking the time to commend great service.
Tony was extremely courteous and helpful. It is the type of service you wish for and the way it used to be - reasonable, thoughtful and with a sense that doing the right thing is way more important than making $$$$. Tony is smart as he knows that the $$$$ will follow the right action. Service is his svadharma.

e a.

9/17/2019

Awesome service! The office staff was friendly and helpful, had a plumber out in less than an hour (earlier than expected time by hours!). Sieg was thorough and had the water heater fixed and safely running again before I knew it. And the price was very reasonable. Great experience! Thank you Sieg and everyone at Courtesy - Will definitely use Courtesy Plumbing again.

Lori C.

10/21/2018

Courtesy Plumbing solved our hot water issue that had been affecting us for more than a month. We had another company look at the issue multiple times and was unable to resolve. Lou Wiley came to our house and resolved the issue with incredible professionalism and courtesy. He replaced our hot water recirculation pump, added valves, and added a hose bib to ensure the system would function properly and be maintainable well into the future. I cannot tell you how happy I am to have had such a great experience following a head-ache plumbing issue I thought would never be fixed. Thank you Loe and the Courtesy team.

Kevin J.

1/13/2013

First visit was a charm. Second visit was a charm and yes the 3rd time was a charm.
Twice out was Lou. Lou is efficient, polite, knowledgeable and really friendly. My Dog Doc wouldn't leave his side. Lou represents the company name perfectly....Courtesy

DAVID W.

5/29/2018

Excellent work. Contacted them this morning and they were only company that could come out that day - were at my house within 2 hours to fix a leak. Leak was at joints of two copper water leads in wall. Had it fixed and complete within 1.5 hours for $250. Gave me lots of advice on other stuff after. Highly recommend.

Kevin I.

04/07/2011 12:00:00 SA

I've used Courtesy Plumbing twice and have been very happy with their work. I think their prices are reasonable. For me, they have both times been up front about cost. They fixed the problem quickly and were professional and friendly throughout.

A year or two ago, Lionel fixed our hot water heater when it broke. Told us how to keep it from breaking again and gave us some extra filters to keep it clean (lint from our dryer caused the heating element to overheat, our fault).

This time, we needed help with a mouse that had died behind our dishwasher. Siegfried found it within minutes (luckily... we were both worried it was in the wall rather than behind the unit). I was very impressed with the care he took to not scratch the floor when he moved the unit, which did not look easy at all. He made sure the dishwasher had no leaks and cleaned up the area.

Will definitely call Courtesy Plumbing again if we have any other problems.

Mark E.

9/28/2009

I called several plumbing places and got a lot of sales people who did not even work for the business. Courtesy Plumbing is not one of those! Tony answered his own phone, was honest, polite, and showed up on Saturday for no extra cost. He fixed my sink in a very short time and charged me a very reasonable rate. I will call this company every time I have a plumbing problem.

Omar Q.

12/20/2011

Unfortunately one of the Toilets at My business backed up and i had the need to call Courtesy again for a service call. Tony came out few hours later and and had me going in less then a hour. This is my Second experience with Courtesy Plumbing and i couldnt be more satisfied with their service, turnaround and prices. I will continue to call on Courtesy for all my plumbing needs and highly recommend them to everyone else.

Liliana R.

10/02/2019 12:00:00 SA

I've never seen a plumber take such pride in his work. Sig brings a level of professionalism rarely seen. He was thorough, reasonable, explained everything and gave me various options. And his office staff kept communicating with me in terms of reminding me of the appointment, asking if adjustments could be made on the day of the appointment, etc. Sig is obviously in his dharma.

K B.

10/06/2012 12:00:00 SA

This review will be short now but going to add more. Courtest Plumbing just finished a big job for me with a clog in my main line. Tony is great and his worker Abraham is wonderful. Abraham worked super hard while here and my yard had to be dug up so it was heavy labor. They are both easy to talk to and deal with. Thank you both!!!

K S.

4/28/2010

This is my second time using Courtesy Plumbing and they have always been great!!! They deserve a 5 star from taking the phone call, getting an accurate quote from Tony, and getting the service done. Tony, the owner, is awesome and fair. Before giving me a quote, he asked me to take a picture of the regulator to give me a price. He quoted me $375-425 and actually did the job for $395. No hassles and no up charge. Tony also gave me a one year warranty as well. I could have gone with someone who low balled the price to $295 but I rather go with someone that has the experience. I'm glad that I found a honest plumber and I will be using him in the future.

Carlee W.

6/28/2011

First of all I found this company on yelp. I thought the reviews were great so I called to have a sink, disposer, and dishwasher connected in my remodel. I also wanted to receive a quote for the relocation of the gas line. I was told the tech would be there between 2-5. I asked the lady specifically if he would have the time to finish before I was charged for over time and she said yes. Well he showed up at 4:45 and said he was only there to give us an estimate. So we had waited all day for an estimate and he was busy the next day. After talking with the dispatcher he reworked his schedule to fit us in the next day since they screwed up. So we waited the next day also.
I will say the tech was friendly and understanding. We got the sink hooked up the following day and we were happy.
About three weeks later I am in the middle of cooking dinner and water begins dripping on my foot. The drain was leaking from one of the connections. I called the following day to explain the issue and it is now going to be another 24-48 hours before someone can come back. I cant understand the 5 * rating from what I have experienced. I would expect more service over the phone, especially after they messed up twice. Not to mention they are far from the cheapest plumber available. I don't mind paying more if the work is done right but this time it wasn't.

Andrew M.

07/07/2011 12:00:00 SA

I decided to call Courtesy Plumbing after reading the yelp reviews. I thought there was no way they could be as good as people say, but they really are.

Let me tell you, Courtesy Plumbing is spectacular in every way.

I had this company come out on 3 separate occasions for a major problem I had with two of my bathrooms. They were courteous, always wore slip-covers on their shoes, and fixed the problem for a third less than 2 quotes I got from other plumbers.

I will never call another plumber again. Courtesy Plumbing gave me a fair price and their work was excellent. Why try anyone else?

Stuart G.

02/09/2015 12:00:00 SA

Knowledgeable, professional, on-time with reasonable rates. Had them replace a pressure regulator - when it later failed, they replaced under warranty with no hassle. Tony also came out and did a complementary pressure check to make sure everything was working well!

Jennifer B.

11/03/2015 12:00:00 SA

5 stars all the way!!! I love Courtesy Plumbing!! I am a Real Estate Agent in San Diego and have referred many clients to Courtesy Plumbing. My clients have all raved about their experience with them. So when it came to my own house, of course, I used them as well. Recently, I had a plumbing issue and Courtesy was closed, so I had to call another company. The other company gave me a bid for 11K!! I called Courtesy and they were out the next day - charged me $185 for the fix and all has been good for months! This company is honest, trustworthy, and will not try to suggest to fix things that don't need it! 5 stars all the way !

Felix A.

5/15/2011

Bryan B. is right. Courtesy Plumbing rocks.

Plumbers are like car mechanics. They know everything. You know squat. There's a certain amount of trust you need to have in them, or it becomes a hugely expensive and unpleasant game of gotcha. When you find one you can trust, you keep them. Tony's a keeper.

We got taken by another (unnamed) plumbing company that my home warranty company sent out. The emergency response took a full 24 hours. The second they found roots, they stopped work and said my insurance won't cover the job. The guy said if I wanted him to uncork my pipes, it would cost me $350. I felt like I was being held hostage -- Pay us now, or wait for another day or so without sewer service. I paid.

The next time the pipes were clogged, I Yelped Courtesy Plumbing. Tony was excellent. He sent a camera through the sewer, showed me the problems and took the time to explain all my options. Zero pressure. He cleared out many of the areas the other guy missed and even came back again to clear out the smaller pipes. All for less than the cost of the first plumber. Yay, Tony!

Bowei C.

11/20/2011

Our water heater finally gave up this weekend. Fortunately, Tony is on call. As a business owner and working in the fields, Tony's schedule is as busy as it gets, but he was able to accommodate my service needs. There's nothing but good to say about his work. I got a chance to talk to him more after he finished. He is really a solid guy that is building a solid company. His past experience as a Marine was the foundation of his work ethic, discipline, and business structure. It's easy to find plumbers, but not so easy to find someone that stands behind the work 100% with integrity and honesty. I absolutely recommend them!

Jan F.

2/17/2010

Again, I have to give Tony and his company another 5 stars. This time for a really big job he has completed at my Clairemont Rental home. My tenant discover a leak in one of the bathrooms. I told him to call Courtesy plumbing. It turned out to be a slab leak and I chose to have his crew to re-pipe the hot water as the house is over 50 years old and I did not want to take a chance that it would happen again in another spot. Tony also did the cold water pipes for a few hundred dollars more since he said it was all in the same area. His crew did a great job in a few days and my tenants were very happy with how efficient they were and hardly any major inconvenience to them.

Aya U.

04/04/2019 12:00:00 SA

Siege came to replace the faucet, check the clogged toilette bowl, and fix the leakage in the faucet outside on the patio wall. He seemed very knowledgeable and he was efficient with his work. He fixed the issues one by one fairly quickly. Transparent with the quote, with very clear explanation, I felt that issues are well taken care of.
They have good communication too, called me the day before the appointment.
Overall, very much satisfied. Will definitely call the Courtesy plumber again in case of issues.

Steve J.

10/01/2010 12:00:00 SA

The company I work at has a small 20 gallon hot water heater for basically a shower and a few sinks. Maybe 3-4 people use the shower each day after biking in or going for a run at lunch. 20 gallons is plenty for our needs. Well, the hot water heater was also 18 years old and finally died.

I called Courtesy plumbing instead of the plumber I use at home whom I really trust. Why? I dunno, seemed like a conflict on interest to mix home and business relationships.

Anyway, Courtesy plumbing was very nice on the phone and agreed to send someone out on their way back in from their route that day to take a look. The guy just looked the hot water heater and laughed. Said it needed to be repaired but they didn't make them that small anymore. We'd have to get at least a 30-gallon which involved cutting and rerouting pipes, and total install would be just under $900.

I ended up calling my own plumber. Glad I did. They too came out for free, but took the time to call the original manufacturer of the 18 year old hot water heater. Guess what - they still make the same sized model with all the pipe connectors in the exact same spot. No cutting a rerouting the water lines.

They had it installed 3 days later at just over $500. We saved $350 over the courtest quote.

I can appreciate that they came out to look at it for free which is why they got 2 stars and not 1 star. But they really made no effort to make it work for us even when we told them we didn't want to spend a lot and did not need a larger hot water heater.

Not sure if Yelp will allow this on here, but the plumber we used is call CC Nelson plumbing in Vista, CA. They are not listed on Yelp. But I've used them at home and now for this service at work. Look them up online and at the BBB website.

Jennifer P.

8/28/2011

I've used Courtesy Plumbing 5 times over the last four years. Three fixing issues with a house I bought 4 months ago. The reviews here say it all, they show up on time, don't make a mess, and they don't do unnecessary work. Two times I misdiagnosed an issue where they actually found and suggested a much cheaper solution. I've been happy with the service every time and will continue to use them.

Camille P.

7/16/2014

Emergency situation with leaking hot water tank and guests coming into town tonight. Phone person was very helpful, got a technician out within a couple hours, technician explained and showed me what the problem was and explained everything as he was fixing it. Super trustworthy and fast. Highly recommend them. Reasonable rates too.

Eric W.

8/16/2012

My toilet started leaking, so I gave Courtesy Plumbing a call. They let me know that they would be able to come and help me out THAT DAY. Tony came right when he said he would and provided excellent customer service along the way. The leak was fixed within minutes and I was free to go about my day. I would recommend Courtesy Plumbing to anyone. Thanks for the help guys.

Amanda F.

07/07/2020 12:00:00 SA

When I called Courtesy Plumbing (again) today, and they asked if they had ever been out to my house before, I laughed, and then said, Oh, more times than I would like to admit. As a foster parent for seven years, I cannot say the number of things that have been flushed down my toilets and dumped down the drains. Now, as a single mother of four, I seriously just expect that I will need to call them quarterly to come out to fix one thing or another.

This time? The twelve year old thought he was being helpful and in reality, just put a shot glass through the garbage disposal. Shockingly, a week later, I cannot get my sink to drain. Every time they come out, they are clean, efficient, and kind. Even before COVID, they took the time to wear booties in the house, and always left the place clean after a job. They are responsive and quick, and always polite. It's such a relief knowing they can come out and get the job done.

Carol H.

11/30/2013

Our kitchen drain had a serious clog affecting the sink & dishwasher. Our first reaction was to consult Yelp. Today (Saturday) we came to understand why Courtesy Plumbing has 5 stars.

Even though the stoppage was far from the kitchen -- near the sidewalk -- their plumber flushed it out with his equipment. What's more, he did all that work efficiently, so the charge was reasonable.

Jeff C.

06/01/2015 12:00:00 SA

Don't bother calling anyone else. Helped me out the same day I called and had a simple fix for what I thought was a complicated problem. This is the only plumber that I will be calling in the future.

Thanks for the strong work!

Roland A.

1/30/2014

We discovered the plumbing issue was user (me) error. No charge, not even a trip charge. Courtesy Plumbing exceeded their sterling reputation.

Pauline P.

8/20/2013

I recently moved into my very first home, and had the floors redone before I moved in. Once the floors were completed, the company hired Courtesy to come in to put the toilets back in, and I am SO happy they did.

The tech that came out was Lou, and kept calling me throughout the day to tell me what was going on. Once I finally made it to the house, Lou was there waiting, and took me through to show me everything he had done. It was so nice to have everything explained so well to me. Once he left, I figured that would be the last time I would have a plumber in.

Not even a couple days later, and the toilet in my master bathroom kept running. I figured out how to stop it, but knew I should get a professional to come in and look at it, as I thought maybe it hadn't been connected properly since it hadn't run like that before it was removed. Lou was amazing and came right out to look at it, and walked me through the whole process again, and showed me that the toilet was bad, and I needed a new one. Not something I wanted to spend money on right away, but I completely trusted his expertise, and he came back and installed my brand new toilet in only a couple hours. He promised me I would love the toilet, and I do!

So again, I thought that would be the last time I saw Lou, but alas, only a week later, the faucet in my bathtub started leaking. Of course, this happened on a Sunday, and I knew that Courtesy charged OT on weekends, and I knew Lou wasn't working, so I started calling around to find someone else. After being told by the very few plumbers who even answered their phone that they'd charge me over $1000 to come out, I decided to put a bucket under the faucet and wait until Monday.

Monday rolled around, I called Courtesy, and Lou came right out that afternoon. He again walked me through the whole process and showed me that it was really only a $180 repair, and he had it done in less than an hour. And I knew it was done right.

So long story short? I'm calling Courtesy, and Lou is coming out to my house from now on for ANYTHING water/plumbing related. They are THAT good.

Jacqueline P.

11/07/2010 12:00:00 SA

Had them come by twice now. Once for a clogged drain and to install a new faucet.

They were more than kind both times and were just super friendly! I recommended them to my landlord since I saw the 5 stars on yelp and my landlord now uses them for all of our plumbing needs.

Definitely would recommend it. 200+ Reviews and a 5 star average? That says something!

Ryan S.

11/10/2021 12:00:00 SA

Awesome company. Our water heater tank was leaking, and Courtesy Plumbing was quick to come out and help. They called ahead of time when tech was in route.
Shout out to Lou. He's super friendly, educational and hard working. He educated us on Tank vs Tankless. Based on all the Pro's, we went with Tankless (Nortiz). Honestly, if you don't want to deal with a leaking tank and water damage, Tankless is the way to go. And you save money on gas usage...and probably on longevity (darn tanks don't last long anymore).
Lou explained the installation process and the operation of unit. Super easy to operate and adjust temp. Lou cleaned up everything before leaving.
We'll definitely use them again for our plumbing needs. Thanks Lou! You are great!

D R.

11/05/2019 12:00:00 SA

I have been trying to find a reliable plumber for years, and I'm happy to say Courtesy is it! I have used them twice and they successfully repaired my toilet and shower. The plumber even suggested I contacted the manufacturer of my high end plumbing fixtures to get filter replacements to avoid not being able to find them down the line.

Colin O.

10/23/2015

After looking under our house, someone told us our gas line was corroded and should be repaired. I called Courtesy, and two guys came out the next day to check it out. In a couple of minutes, they determined that the line under the house was the old line and that the functioning line had been rerouted, so no repair needed. They stayed another ten minutes following the rest of the line just to be sure. I thought they were going to try to sell me some other service. Not at all. They found nothing, and that was end of it, no charge. I felt bad about them coming all the way to my house, but they were really nice about it.

sam s.

8/29/2009

I used them and would use in a second again. Tony is a pro, knowledgeable, fair. Nice to know there are plumbers like this.

Jaime M.

04/12/2010 12:00:00 SA

I have been a Yelp user for quite some time, typically finding things like great places to eat. However, only now have I felt the need to sign up for a Yelp account and write a review.

My experience with Courtesy Plumbing could not have been better. Not only were they helpful over the phone, but an appointment was made for only a few hours later. Tony showed up and waited patiently for me to speed back from work, friendly and professional the entire time. He quickly fixed the problem, and gave me advice on how to avoid the problem in the future.

I cannot recommend this company--and Tony specifically--enough. In a time when service seems to be lacking in so many professions now a days, it was nice to see a company that prides itself in it. Not to mention the price was more than fair (truth be told, I was pleasantly shocked). A+!

Connie S.

8/19/2013

Courtesy plumbing was quite a pleasant surprise. They definitely live up to their name. Appreciated their phone call when they were on their way. Very professional and personable. Lou was awesome and I would highly recommend this company without any reservations!

Tyson H.

3/13/2012

It's really easy to like these guys. I had a sudden problem with the plumbing in my shower, and my after-hours call was promptly and courteously handled, both in terms of accurately diagnosing the problem and coming up with an affordable solution. The work was performed both quickly and professionally, and the area was restored to clean, like-new condition when completed.

For me, it's a no-brainer to go with Courtesy Plumbing the next time a problem arises. Very fair pricing, quick service, very knowledgeable, professional and courteous--what else could I want?

Martha W.

10/09/2017 12:00:00 SA

Just had a great experience with this company - prompt response, competent and reasonable same-day solution, and extremely polite technician (thank you, Lou!).

Greg B.

12/30/2021

Had myself a clogged kitchen sink. Got in contact with Courtesy Plumbing and they were quick to get someone out to fix the issue. The clog wasn't huge, but it was pretty deep down the pipe so it required some extra finesse.

Great deal, great to work with. Would absolutely use them again!

Bobby C.

06/07/2020 12:00:00 SA

We just purchased a home that didn't have a natural gas line in the kitchen. We wanted to run gas to the kitchen as well as fix some other minor plumbing issues in the home. Lou Wiley came out and was very professional. Throughout the process he answered all of our questions and explained everything clearly to us either in person, via text, phone calls; even FaceTime. His quote was very competitive and we scheduled work to begin about 2 weeks later.

Approximately a week after our initial estimate and meeting for the gas line work, the main water supply line to the house from the meter burst underground and began flooding a neighbor's yard. We called Courtesy Plumbing right away and they were able to dispatch Jason immediately after our leak detection service found the source of the leak. Jason was able to give us a quote right away for running a new supply line in a location that was more convenient for us and integrate it into the existing house plumbing. Jason was understanding of our urgent situation and was able to address all of our questions and concerns about the work. The leak happened on a Tuesday, and Jason and his partner Abraham were able to finish the new work by Friday afternoon. We can't even tell where they trenched the yard for the new line!

The following week, Lou, Joe, and Abraham came to address our previously discovered plumbing issues and run the new gas line. They completed the work in just a few hours and left the house just as tidy as it was when they arrived.

Everyone with whom we encountered at Courtesy Plumbing: Joanne (answering multiple calls at the main number), Lou, Joe, Jason, and Abraham were an excellent testament to the name and title of the company. We recommend Courtesy Plumbing without hesitation for any plumbing issues you may have.

Brian D.

3/24/2015

I had previously used Anderson plumbing and heating for my plumbing needs. I've noticed that Anderson quotes really high prices for everything. Therefore, I searched yelp for the best reviewed plumbing company. I chose courtesy because whenever they got a bad review, the company always seemed to comethrough and fix the issues. That type of customer service is hard to find.

I had a small leak in a pipe in my ceiling between floors. I called courtesy plumbing and by that afternoon, Abraham was able to come out to my house. He quickly assessed the situation and fixed the leak. The cost was very affordable and Abraham was outstanding! He was professional, courteous, worked quickly and the repair was outstanding quality.

I think I just found the plumbing company that I'm going to use for all of my future plumbing needs. I can't say enough about how great courtesy plumbing was!

Lauren B.

04/03/2012 12:00:00 SA

Great service!

Customer service: Courteous and polite, was able to have a plumber out to my house the following day (but that conflicted with my schedule so I was able to get an apt the day after)

Service rendered: Quick and clean. He didn't make any messes out of my house, he wiped his shoes off before he entered (something most handymen don't do, I noticed) and while some water did get on the floor (he was repairing a leak...so that's to be expected) he cleaned it up himself before he left. He did his job quickly and proficiently, and was very friendly at the same time.

Price: What I was hoping to pay - extremely reasonable.

Hopefully, I don't have any more plumbing issues (fingers crossed!!!), but if I do, I absolutely would repeat my business with Courtesy Plumbing.

Colleen C.

09/03/2020 12:00:00 SA

I received a recommendation from the Plumber in my area for Courtesy Plumbing because True Plumbing doesn't service Ocean Beach. Courtesy Plumbing was fantastic! Sigfried came out and meticulously went through every single issue and knocked them all out in a few hours. Before he started the work he went through the pricing and asked if I had any questions. He is quite thorough in explanation and solved the problems quickly so they would not be an issue for my tenants! Bravo, I will keep this company on file! No wonder they have 5 stars and over 700 fantastic reviews!
The fantastic office staff made update calls to confirm and keep me in the loop about their arrival. Easy to deal with and keeping in my contacts.
Thank you, Courtesy Plumbing!

Larry L.

11/21/2011

Great customer service! Had two bathroom sinks snaked. Will call them in the future for my plumbing needs.

Chris R.

5/26/2013

Noticed water dripping from a bulge in the ceiling at 12:30. Called Courtesy and had the leaking hot water pipe fixed by 3:30.

P G.

12/06/2017 12:00:00 SA

Fantastic same-day service! We had a leak in a tub faucet that was getting progressively worse, and we realized we needed it to be repaired sooner rather than later. Courtesy was able to get Lou out within a couple of hours. He was polite, professional, wore booties to keep the floors clean, finished the work in less than 2 hours, pointed out other issues that would probably give us problems in the future, but did not pressure us to fix them immediately. Extremely satisfied customer!

Heather W.

10/05/2021 12:00:00 SA

The 2 greatest fears I have always had as a homeowner is either burning my house down or flooding it. Well, Sunday night I had the fear of the latter when I walked by my upstairs bedroom to hear this very loud noise of running water in the ceiling. When the noise disappeared upon main water shutoff, I knew this was bad and it was time to call a plumber. I have been a Courtesy Plumbing customer since 2009, when Tony was a one-man-operation. Since then, I've had the pleasure of Lou taking care of my house. Lou is the greatest!!! He has replaced my water heater, water pressure regulator, and then (sadly) my water heater again that failed while under warranty (guess I didnt review that time).

So come Monday morning right at opening business hours, I called to explain the situation and potential plumbing emergency and asked if there was any way Lou could come out that day. I was so thankful when I was told he could, and then blown away by him rolling up to my house at the same moment I got back home to meet him - only an hour after calling to make an appointment! Unbelievable plumbing service. Seeing Lou again after the 4 year hiatus, all smiles of familiarly, was seriously like meeting up with an old friend at a reunion. I always part with him by saying, well this is a situation where I say I hope I dont have to see you soon!! Man how time flies.

To make a long story short, yes, I was very much correct that I had a pipe leaking and it was sure good that I turned my water off when I did. Lou is more than happy to keep you educated on the process and participate if you want, and I learned some valuable info on how to identify a water leak. After confirming it through the pressure gauge and then identifying water with a moisture meter (Bingo, right where the noise was coming from), the hairline crack was found after cutting into the drywall. Copper pipe was replaced all new and shiny and I was connected with their partnered restoration company to get a quote on the water damage and repairs. Still figuring that out, but thank goodness my pipe is fixed and I was back to using my water in a few hours. You never realize how much you need your water until you turn it off.

I would much rather see Lou during a scheduled visit rather than each time being reactionary and urgent, but I am SO THANKFUL hes been able to come and fix these issues on the days I needed them. Seriously the best plumbing service in San Diego and it appears many people agree with me. I can't believe all the reviews they have now! They have come so far, as have I, as that once scared new homeowner when I met Tony ;) And Tony, if you read these, I just wanted to say hi and hope everything is well with you and your family! You wouldn't believe this but I am still figuring out that gas line into my kitchen - haha! Always a pleasure; thank you to you and your team for keeping my house in working order all these years.

Lincoln B.

11/14/2014

Tony came over the same day I called to fix a shower that was machine gunning and rattling the pipes in the walls at the most comfortable temperature setting. I knew it was a bad cartridge, but I wanted the help of an expert. Tony diagnosed the problem and said he could get the part soon (another plumber told us the shower could't be repaired and needed to be gutted and updated). A few days later, he showed up when he said he would, was super friendly and got the job done in no time at all. Next time we have any plumbing issue, I'll be sure to call Tony. I heartily recommend him to anyone else as well.

Yura L.

11/04/2013 12:00:00 SA

Shortly after posting my negative review I got a phone call from Toni, the owner. He apologized and said the overtime conversation should not have taken place. It is comforting to know the owners care about happy customers and I will consider giving this place another chance in the future.

----------------------
Unfortunately my experience was not as good as most of the other reviews here.

It started with a leaky copper pipe. The plumber came out at about 2pm the next day and quickly diagnosed the problem. The conversation went something like this:

Ok, let's fix it, I said

I don't think there is enough time for me to fix this as it's already 2:30 and the job would take 2 hours, Plumber replied

Why not? Your business hours are till 5pm today, I questioned

If I stay till 4:30 the whole job will be charged at overtime rate, he responded.

At this point I was a little confused how their overtime rates worked. Obviously I thought it was unfair and unwarranted to charge overtime rates like this. Furthermore even if it was the case why do they take 2-5pm appointments and not warn people about this dumb policy?

I gave it 2 stars because there was no charge for coming out. But it was a complete waste of my time otherwise.

Eric C.

2/23/2013

I had Courtesy Plumbing install a water heater just under a year ago. In the past week my hot water seemed to be diminishing. I called in and Tony returned my call almost immediately. He then showed up within an hour and was checking out the water heater. After troubleshooting I learned it wasn't the water heater at all but a problem with my circuit breaker. Still it was no charge by Tony to help me figure it out. Very much a class act.

Robyn C.

11/04/2013 12:00:00 SA

What can I say that hasn't already been said?

I called because I had backed up pipes. I called 3 companies and no one could fit me in today. I called at 11 am and was told that between 1-4 someone would be here. I also received a phone call at 2:15 saying that the plumber is on the way.

Joey arrived around 2:45. He had to get a little creative because my drain out is in my crawl space. He felt it was a better option than getting in via the roof vent. He was very through and took about an hour.

The total cost was $250. I was a little surprised, as I was expecting closer to $200 but given that I don't want to deal with urine and fecal matter, I would happily pay $250. Plus, it was a little work getting to the area to work on the pipes as it is a crawl space. In the past, the other company I worked with refused to get in the crawl space so that could account for the price.

He was unable to determine what the blockage was- he thought sludge but wasn't sure. He did mention it wasn't roots, which was my main concern.

I was really impressed with this company and the way that they do business. Tony, kudos to you for providing excellent customer service in a world that seems to devalue it.

Daniel W.

01/08/2020 12:00:00 SA

As a follow-up to my previous review, I did hear from Courtesy Plumbing after I had posted it. They were very courteous and we discussed the charges for the services they provided and they agreed to refund me $100 from the original charge of $450. While I still feel the charge was expensive for a 30 minute job with one part replaced, I really do appreciate their follow-up and willingness to refund part of the original invoice. Most businesses would not care and not provide that type of follow-up service and I applaud Courtesy Plumbing for their customer service. I will give them a second chance in the future.

Ray C.

3/18/2010

We called Courtesy Plumbing based on the 5-star Yelp reviews just after purchasing a home that needed some minor plumbing work (shut-off valve replacement, etc.). Tony showed up on time, gave us a reasonable quote, and performed all work when promised. He has a great attitude and is honest. Not that we are expecting a need for a plumber anytime soon, in the event we do, there is only one plumber we'll call: Tony from Courtesy Plumbing. You can't go wrong!

Cher B.

2/20/2014

Tony was my lifesaver today. Our company was having an very important government inspection and when I walked into the office I was told that the men's bathroom was totally clogged. YIKES!

Courtesy Plumbing bent over backwards for me and Tony was there in less than 30 minutes. I can't thank them enough for coming to my rescue AND the price was extremely reasonable.

Courtesy Plumbing with be the ones I call should I ever need a plumber again.

Terri M.

02/04/2016 12:00:00 SA

I used this company for one of my properties and I must say they are very courteous! I have dealt with plenty of plumbing companies in the past. They were up front and honest with me, which I appreciate. They are competitive with their prices and very reasonable compared to some of the other companies I have work with in the past. They were on time and gave me a call a head of time so I didn't stand around. I would recommend this company to everyone! Thanks again Tony for all your help!

Michelle L.

11/22/2013

Sig did an outstanding job replacing a bad pipe under my bathroom sink. Thank you and it's good to have a quality plumbing company I can depend on.

Marty G.

01/12/2009 12:00:00 SA

I have to say that this experience couldn't have been better.

I had a leak in my bathtub and called up Tony, based on the reviews here. He was finishing a job nearby and said that he could be there in 30 minutes. I finished a couple things up at work and ran home, where we showed us at the same time. He was in and out in less than 30 minutes.

He was clean, professional, timely, and charged appropriately. What else could you want?

I would recommend him to anyone.

Katherine R.

10/30/2014

We had become tired of our unreliable previous plumber. Thank goodness for Yelp. We first used Courtesy Plumbing after reading the great reviews, and have used them each time we've needed any plumbing work done. They are reliable (huge!), honest, helpful, and reasonably priced.

Charles Z.

06/06/2014 12:00:00 SA

This is the second time I have needed emergency plumbing help and they performed quickly with quality and resourcefulness. I got home at 2:30 pm and discovered a leak from my shower that was behind a wall and a drainage pipe. I called them at 2:35 pm on a Friday and they were finished 4:00 pm that day. Amazing service and help on short notice on a Friday afternoon. Definitely exceeded expectations.

Chauntel B.

09/10/2017 12:00:00 SA

This company is very professional and quick to respond. I had a few minor issues in my house so I made the appointment. The technician showed up right on time. He was able to resolve all the issues including leaking toilet, messed up pumps and clogged drain in under an hour. If I need anything else in the future they will be my first call.

ashley b.

5/30/2010

Tony the owner is a life saver and the office staff was very friendly. Tony saved me from having to buy a new toilet and was very professional. I would recommend this company to anyone.

Eric G.

7/14/2009

My leaking kitchen faucet was making the bottom of my cabinet resemble New Orleans' Ninth Ward, post levy breach. After a few days of requisite denial and a few half-assed attempts with the manufacturer, I capitulated to the fact that it needed to be replaced and went to the local Home Depot and bought a replacement. Returned home and stared into the cabinet in disbelief, using mirrors and dislocating several vertebrae, at the ridiculous contortions that I would need to achieve to install the damn thing. Thought about it for a nanosecond and looked up plumbers on Yelp.

Yelpers steered me toward Tony at Courtesy Plumbing who promptly answered my call and squeezed me into his schedule. The man treats you like you would hope all home service companies would: clean, courteous, let's you know what is going on, when its going to happen and lives up to it. He made quick work of the installation and charged a fair price.

Joey C.

04/09/2021 12:00:00 SA

I love these guys! Tony the owner is hands on and he takes care of his clients and customers...the office has their stuff together and his techs know what they are doing...I appreciate you guys for taking care of the condo leak so timely and clean...thanks again:)
Joseph

John N.

8/25/2015

Just got our water softener installed by the Amazing Perry and Brian Team. Super friendly guys and very experienced. Installed the water softener in about 2 hours. Very professional and highly recommend. Thanks Guys for an Amazing job. Will definitely use Courtesy Plumbing again for future jobs.

Cynthia B.

3/28/2009

I am changing my review of Courtesy Plumbing. While I once held this company in high regard, this is no longer the case. I called Courtesy to come out and make a repair to a shower drain. While a 12 inch x18 inch hole needed to be cut in the ceiling to get to the drain, I was given an estimate of $500 to fix the issue. I've since had two other contractors come in and give me bids and they told me it should have run between $250 and $300. This is a case of a company trying to take advantage of older ladies on fixed income who don't know much about plumbing. This company has lost all respect from me and I want to warn other single women out there to look elsewhere.

Original review:
Tony is awesome! ! I needed to get some work done in a short period of time and Tony made the time to come out two days in a row. (I purchased the wrong faucet the first time). While the job gave him some trouble, he wouldn't leave until he had it working perfectly. Tony provides excellent customer service like the days of old and he work is A1 quality. THANKS TONY!!

Mark G.

10/03/2019 12:00:00 SA

I called Courtesy Plumbing because they had so many incredible reviews on Yelp! I was not dissapointed.
They really live up to their name. The front office displayed courtesy and professionalism in discussing my issues and scheduling a time for someone to come out. I received an 8-10am window for an appointment and at about 8:00am I received a call from Lou to say that he would be at my house in 15-20 minutes. He showed up right as promised. Lou is an absolute asset to the organization. He was courteous, professional, and well spoken. He listened attentively to my concerns, and then addressed them. He didn't rush through the process. I have had many trades show up at my house over the years, but I just can't think of one as amazing as Lou. I definitely recommend Courtesy Plumbing, and just hope that Lou shows up on your doorstep!

Lisa H.

1/17/2017

They responded very quickly with a quote. They came to our place around a time that was convenient. They were efficient, fast and trustworthy! Future clients in the future. Thanks. Was happy to see good ratings for Yelp and we would call them again.

Dan G.

10/19/2011

Tony the owner is fantastic! He is truly committed to customer care and 100% customer satisfaction. I called with a small water leak at the street on my side on a Sunday evening! He offered to come out on a Sunday night in the dark if I wanted. We agreed it was better in the daylight and he was out at 9am the next day and it was fixed by 10am. Yes we turned the water off overnight... He looked at the way the previous fix was done and said it wasn't the way *he* would have done it, so he did it the way *he* wanted it done. I've used Courtesy in the past and they are always on-time, friendly, and extremely accomadating. I won't hesitate to call them the next time I need a plumber.

Brian S.

5/14/2010

Wow, impressed!

OK, I thought the Yelps might be BS on this company but my sinks were backed up and two bottles of Draino got me no where except $20 poorer so I called Courtesy.

The company was topnotch all the way. From the phone call to the reminder to especially Tony, the guy who took care of my problem. He was pleasant, good at his job and even cleaned the sinks!

I *almost* want something else to break just so I can call them again!

-Brian S., Clairemont

Kathy A.

1/29/2020

Called to get a quote on installing new faucets I bought for my bathroom sinks and decided to schedule service. They actually had someone available that same afternoon. Abraham showed up on time, was friendly, respectful and explained the work involved. There was a problem with one of the bathroom's cut off valves, and he explained it thoroughly to me and got my approval to proceed. I feel the pricing was fair and I'm very happy with the work that was done. My new faucets look and work great! I will definitely be calling Courtesy Plumbing for my next plumbing job.

Eduardo L.

11/25/2015

I had Jason come out to my condo to fix a water overflowing issue. He fixed it and was VeRy fair about the compensation! I would highly recomend these guys!!!

Joseph P.

4/23/2012

Once again, the joys of living on the 1st floor of a condominium complex showed itself with the common line clogging up from the people above me putting too much stuff down their garbage disposal leading to raw sewage backing up into our kitchen sink. Called Courtesy this am, Sieg & Israel showed up a couple hours later (non-emergency request) and not only cleared the clog in no time, but also left the area super clean after they left. I'm also very satisfied with the price. I am proud to call Courtesy my plumber. Thanks again. Hope I don't have to see you for a while.

Thuy N.

10/17/2012

Never yelped before. first time. Courtesy plumbing so awesome that i had to!

Had some plumbing issue last night. shower was over flowing with water, toilet didnt flush. We were scared to use the bathroom!!! Called Courtesy Plumbing at 11:30, person on the phone was very nice and helpful said she'll have someone come by within 30 min, sure enough 30 min come around SIEG (our plumber) to the rescue. Before he even did anything he explained to us the procedure which made us feel more included of whats going on. After his inspection he is explained what could have been the cause, he is so knowledgable that when he explained everything i felt like i was an expert plumber myself!!

After maybe 30-40 min (in the hot sun) later he was done, still friendly, showed us our problem, which was roots in our main line. He explained to us how to fix the problem in multiple ways. inexpensively on our own, or have an annual maintenance (which prevent bigger problem later on) but if worse comes to worse we have to drill and fix the root growing problem in our pipe.

Overall I LOVE this company already! Sieg is my new to-call guy when ever i have a plumbing problem. so helpful in so many ways. i tried to tip him and give him water but he refuses and would only take the water. did i mentioned they are courtesy they were booties over their shoes so that they wouldnt dirty our house floor!!!

100% RECOMMENED

Kelvin C.

01/07/2012 12:00:00 SA

Alright, I rarely write Yelp reviews, but these folks really deserve some credit. I've been having some intermittent issues with water coming out from behind my washing machine. I called up Courtesy Plumbing, and they quickly set me up with an appointment within a reasonable amount of time. Tony arrived on time to help me diagnose the problem. He was friendly and easy to get along with.

We couldn't get a solid diagnosis the first day since water had stopped flooding at the time, but he gave me his card and told him to call him right away if it happens again. He didn't charge me for anything which I thought was really nice. You can see that these guys are reasonable and will NOT nickel & dime you at any chance like other services.

I called him up in a few days later when water started flooding, and I called him like he said. We set up an appointment, and he came over (on time again). He immediately figured out what was going on and fixed it in 10-15 minutes. He even went above and beyond by helping me clean the area behind my washer a bit to prevent mold/mildew. The invoice came and it was very reasonable. All-in-all it was a good experience, which is rare in this industry.

Shelly G.

9/17/2018

We had our garbage disposal replaced a few years ago and were so impressed with the job and friendliness of the plumber.

I purchased a kitchen faucet from Costco recently and we didn't feel comfortable replacing it on our own. We called Courtesy and Sami came out to assist. Sami was very professional and knowledgeable. Our old faucet had not been replaced in years and was oxidized/corroded so much that Sami had to use a power saw to remove the old one. We were happy we hired a professional.

Our next project is to install a water filtration system and we will definitely use Courtesy.

lisa b.

12/23/2013

Rip off and rude! This place is for you if you enjoy paying someone $125 per hour to play a game on their phone. They did a small job for us first, do we didn't get any other bids. When we had a larger job, we got other bids. We were shocked ! They wanted to charge $4000.00 for a job that two other companies bid at 1100.00!! Scary!

Matt A.

12/19/2018

Sami was great! He came out to look at my water heater and was able to get the pilot relit. He did not charge me for the visit. Unfortunately, the pilot went out again within a day. I called Courtesy back and Sami was out the same day and resolved my problem. IWill definitely use them for my plumbing needs in the future

Manoj G.

12/25/2012

I used Courtesy Plumbing the first time based on so many good reviews in yelp. They dispatched the plumber on time and the job was completed within 2 1/2 hours.

I am giving them 3 starts due to their insane charges for service. They charged $580 to replace Moen Posi-Temp valve. I believe the material cost was under $100 and about $480.00 they charged for 2 1/2 hours labor which translates to $192/hr which I think is insane.

Marlena S.

10/01/2013 12:00:00 SA

These guys were great. I called them in the morning with a problem with a leaking pipe and they were able to come by within a few hours. The plumber who came was super nice, and fixed the leak within 15 minutes, for a very reasonable price. I will definitely use them again for all my plumbing needs.

Victor W.

07/01/2014 12:00:00 SA

My problem: fully plugged up kitchen sink. I called Courtesy, left a message, and they got back to me within the hour. We scheduled a time for later that day, their plumber (Joey) showed up on time and snaked that drain inside of 20 minutes. $105 dollar check, free-flowing sink, happy customer. I'll use Courtesy in the future for my plumbing needs.

Kristina M.

12/27/2011

I found Courtesy Plumbing via yelp. Thanks to all who wrote reviews. They were quick, clean and reasonably priced. I really felt that I was not taken advantage of, which is a rarity these days.

Bob S.

06/04/2013 12:00:00 SA

Wow, I had a very strange experience with a plumber at Courtesy Plumbing but Tony was extremely helpful and courteous and helped resolve the problem right away. I am really impressed with his hard work and dedication to providing excellent customer service. You go Tony!!!!

Damon M.

01/08/2020 12:00:00 SA

Very quick response time and competitively priced. Joey was very informative and solved our plumbing issue right away. Highly recommend Courtesy Plumbing.

Ann I.

07/03/2012 12:00:00 SA

I contacted Courtesy Plumbing after my plumber of 10+ years didn't show for 2 scheduled appointments. To my very pleasant surprise, it may have been a blessing in disguise. From the 1st call, the receptionist was professional, info was taken and appt was scheduled quickly. Then....Tony came to my rescue. Not only very friendly and personable but very fast, professional and affordable. I happily have a new plumber that I can be confident in.

And yes Tony, I bet your father is proud!!! :D

Nanette D.

1/31/2015

Courtesy Plumbing exceeded their already great Yelp reputation! Tony was ahead of shedule, the dispatch was great on communicating the change, the work was great and Tony had great personality.
I'm new to the area and rely on Yelp for finding great places and great services. Courtesy plumbing did not dissapoint. I called them for one job then ran into some technical difficulties (no fault of Courtesy Plumbing ) on being able to do the project so I abandoned ship on the project. Since I was just moving into my condo I had some other things that needed addressed. Courtesy took on my task of replacing shower heads with no complaints. Tony was quick, clean, did good work and did not kill me on the bill. I would definitely recommend this business.

Carl P.

01/10/2016 12:00:00 SA

I've used Courtesy Plumbing for a few years now, and will not go anywhere else. They are extremely knowledgeable and thorough. Their work is great, and they are extremely professional. I've had good experiences with Sieg and Tony.

Richard D.

11/03/2020 12:00:00 SA

I had used Courtesy in the past with good results so contacted them again when I had an issue. Abraham showed up right on time, he is extremely polite and helpful, took the time to explain what the problem was and was able to fix as needed. I am so happy to have a plumber that I can relay on with any needs in the future - highly recommend! Rich

L A.

03/03/2022 12:00:00 SA

Lou came out yesterday and did laundry list of things at our home. He was GREAT. Professional, friendly, respectful. My new favorite plumber and plumbing company.

Jeff F.

01/10/2011 12:00:00 SA

Just to echo the over 140 reviews on here - Courtesy Plumbing gets my highest recommendation. Yes - they are not the cheapest show in town, but if you want a plumber (in my case it was Lionel) that comes in on time, is very courteous, explains the work that needs to be done in detail, and CLEANS up after the work is done - then Courtesy Plumbing is it.

Deb S.

08/11/2022 12:00:00 SA

We have used Courtesy for several years now, so when we needed our sewer line replaced we called them. They explained what to expect, answered our questions, and discussed options. As in the past, their professional skills and customer service are unsurpassed. Jason and Abraham let us know each day what to anticipate for the next day and did their best to inconvenience us as little as possible. It is such a relief to have plumbers you can trust to do excellent work.

c h.

4/23/2013

the management company that runs my apartment complex sent Tony out when our garbage disposal stopped working after we had broken a pint glass in the sink (college problems, right?!?) despite a total mix-up with times due to some miscommunication between me and the management office, Tony was so sweet and he waited for me to show up. not only did he fix it immediately and know exactly what was wrong, he assured me that it was a routine and problem and told me what exactly was happening.
needless to say, i was nervous after speaking to the property manager and then having the schedule mixup, but next time anything goes wrong, i'm calling Tony immediately.

XStatezOfMindZx X.

06/12/2017 12:00:00 SA

Had an emergency plumbing job that needed to be fixed today, called at 8:05 am and got Kristy on the phone. Talked to her and asked her for a quote and appointment for today and she was very accommodating.

I ended getting 3 plumbing jobs done, the quote was what I paid. Having dealt with numerous plumbers in San Diego for the past 25 years I have to say Courtesy Plumbing has been the best experience so far.

My service window was 10 am to 1 pm, after 30 minutes getting off the phone with Kristy she called and said they would be there in 15 minutes. A full hour earlier than 10 am. That made me happy, she was willing to advise me on saving money on parts purchased before hand but didn't want to save $$$ buy making trips to Home Depot.

Abraham was my plumber, he was very professional and polite. He advised me what he was doing and went over the parts that would be installed today. He was made sure if I had any questions that he would answer them all before and after the work was done.

He cleaned the work area and wore protective booties, he also didn't mind you watching his work. Once the jobs were done, he made sure that I do some routine tasks on the job before bedtime to make sure I didn't have any issues.

The best fastest service in San Diego, they also had all the parts in stock. They are not the most expensive nor the cheapest service but the service and experience was worth it.

These Yelp reviews are on point, worth the 5 stars. Let's hope I don't run into any issues, but I'm more than confident that Courtesy Plumbing and Abraham has my back.

If you need a awesome plumber ask for Abraham to come out. You won't be disappointed!

This is my go to company and plumber for all my plumbing needs for San Diego!

CD D.

06/08/2013 12:00:00 SA

They did a great job with my leak outside the foundation. Abraham was very friendly and courteous. It was an emergency so I ended up paying time and half but worth it. I would recommend Courtesy for any plumbing issues. Thanks again.

Ryan G.

12/14/2010

A very well deserved 5 stars. Called them up on an early Sunday evening - sink drainage backed up from one of the feeder lines to the main line. Tony told me someone would be there within the hour, and they were.

They wore shoe covers to protect our carpet, laid down tarp and plastic, keeping the work area well contained. The line was cleared and we got a full run down of what caused the situation.

Prompt. Professional. Courteous. No wonder they have such a high rating! They'll get my business again!

Mike Z.

11/26/2015

It was one of those emergencies you try to avoid. Called few places including the ones that offer deals on Yelp and elsewhere, nobody available - my luck right?
With these guys I was able to speak directly with the plumber, hashed out couple of things including the price and home warranty issues, that is always fun - not. He ended up showing up at the property earlier than I did, started work right way instead of waiting i.e. believed my word that I will pay him regardless of the findings. Was done in about 45 minutes and left. I was and still am impressed.

Susan M.

8/31/2023

I purchased a new refrigerator and unbeknownst to myself. The valve for my fridge was corroded so I had to get a new one installed before the old one could be removed. Lou was extremely helpful, professional and friendly. He was quick, thorough detail oriented I would recommend using courtesy, plumbing, any day of the week to anyone! Especially with experts, like Lou!!!

Stephanie S.

02/11/2014 12:00:00 SA

We've used Courtesy Plumbing exclusively for our multiple properties over the last 4 years. On time, professional, personable, reasonable rates, EVERY TIME. Tony and his crew have never tried to oversell us on work we didn't need done.

They've done everything from replace water heaters, fix leaky pipes, all the way to clearing my rental unit's clogged kitchen sink on a Saturday night. I have met multiple guys in his crew, and they are without exception excellent.

Tony, the owner, runs a first-rate operation and has built his company from the ground up in a relatively short period of time based on great work, and ACCOUNTABILITY! Thanks, Yelp, for introducing us to Courtesy Plumbing. We refer them to everyone we know!

Ashleigh T.

11/19/2016

I wish I could give them 10 stars! We've had them out before and they did a great job, but this time Perry really went way above and beyond! I was getting a new fridge installed and the guys said the water line couldn't be disconnected and that I'd need a plumber before they could finish. I was disappointed thinking it would take days when I called Courtesy and they were out within ONE HOUR! Not only that, but Perry helped me remove my old fridge after the install guys left. Totally not his job, but he was so nice. On top of all of this, it was less than $200. I will use Courtesy for all of my plumbing needs in the future!

Laura B.

05/11/2017 12:00:00 SA

Joey is the bomb as well!

Ugly nasty job, and Joey did not flinch, smart, efficient, tidy, solved my problem- YAY! Courtesy is the perfect name for this reputable company, thanks for your continued excellent service.

M E.

4/26/2014

I have had Courtesy Plumbing out to my house twice in about a month. On both occasions, we received excellent customer service. Abraham Limon is the best and did a great job with identifying the problem quickly and very upfront with how to resolve the issues we were having! Very professional, punctual, and very personable. It's a blessing to find a reputable company to meet our plumbing needs! Thanks and we will be sure to recommend Courtesy to our friends and family!!!

desmond g.

11/01/2011 12:00:00 SA

Highly recommend Courtesy Plumbing! Tony and his guys are on top of it! His service is prompt (even after hours), shows up when he says he will, and takes his time to make sure he fixes the issues. They are professional and honest; thanks Tony!

Chang Y.

9/15/2017

Minor plumbing issues, called and got Sieg stopping by same afternoon. Very professional, polite and helpful. Addressed the issues. Highly recommend.

Nianen L.

12/19/2018

Sieg (?) was great! He was professional, informative and friendly. He was here to replace a stop valve and recommended we replace the other one since it would save money in the long run as we would be charged another hour calling a plumber out to fix a single stop valve.

He made sure to leave instructions to check his work a day after and call him if anything is wrong. Great experience! Will definitely recommend them for your plumbing projects!

Walker S.

1/30/2012

Yelp came through again; Courtesy Plumbing has the best reviews, I called them, they did the job very professionally at the right price. Highly recommended. Well earned five starts. Yes, call them first, they are the best.

Details: Toilet will not flush right. I tried all the DIY fixes with several trips to Home Depot. Finally I decided to call in the professionals. Turned to Yelp for a listing of the best. Found Courtesty, the best of the best, gave them a call, made an appointment. Very professional, prompt, fair price, expert job, completely resolved my problems and I could not be happier. What a pleasure to have them help me. Excellent service. Thank you Courtesy Plumbing. You have won all my future business.

Michael Y.

11/23/2011

We have used more than 10 plumbers for the past 40 years and we were not happy with their services. But we were so lucky to have Tony the owner to fix our kitchen plumbing problem today. He is knowledgable, professional, ethical and friendly. I would recommend him to anyone full heartedly.

Steve E.

01/04/2017 12:00:00 SA

Sieg has been great both times he has come out.

First time he came out because I was told by another provider that I needed a new pressure regulator. He assessed the situation and told me I did not need one yet and told me how to figure out when I would need one in the future. I appreciated his honesty despite the fact that it meant less money that day.

The second time he came out and installed a new angle stop for the toilet and also removed a ABS pipe connection that I no longer needed. He came within a couple hours of when I called and got it done quickly and the work area was clean before he left. The price was very reasonable.

I will definitely call Courtesy Plumbing first any time I need a plumber!

Shahar C.

11/30/2015

My water heater went out in one of my units. I called a different company which I wont mention to come a fix it, they did, just to find out shortly that it was a quick fix and didn't last more than an hour. I asked for a refund and finally got it back.

I called Courtesy Plumbing at 8am as they opened and within a couple hours I had some at my home. The best part it was the owner of the company, Tony. He was extremely friendly, installed the part, got it working, waited to make sure it worked properly, all for a fraction of the cost of the other company!

This place is great, quick and very fair and honest. I like that in a business. As a real estate agent I will definitely refer my clients and will continue to use Courtesy for my personal needs as well.

Tina H.

9/24/2011

Tony, the owner and the plumber who came to fix our broken garbage disposal was incredibly helpful, generous and friendly. He took the time to help answer questions about minor things that also needed some attention around in the apartment and it was greatly appreciated. I don't think you're going to get any better service than with courtesy plumbing, Tony goes the extra mile to make your day go as smoothly as possible!

Highly recommended

Kandice M.

11/06/2012 12:00:00 SA

Vic and Abraham have been our plumbers since we moved to San Diego a few months ago. We bought a fixer-upper and a lot of cast iron under our house was cracked and leaking. They completely replaced the piping at a very competitive price, and left a few areas untouched so that we can remodel in the near future. They listened to all of our concerns and were very honest with us about what would/would not work and how expensive everything would be. The company always returns my phone calls right away as well. We are planning on having them back in a few months when we rip out our bathroom. We have yet to be disappointed. Thanks for all the good work!!

Kristine E.

6/22/2009

I can't speak highly enough of Courtesy Plumbing (i.e., Tony). Courteous, timely, knowledgeable (which is an assumption that we often make of service providers, but is not always the case!), very reasonably priced, super personable and humorous. What more can we ask for??

I have no idea if this is indicative of how quickly one can usually get an appointment with him, but I called this morning and he was able to fit me in this afternoon. Fabulous!! He also is careful to not overcharge. He replaced the flush valve cartridge on the toilet and then realized that the problem wasn't fixed so then replaced the vacuum breaker thingie (no laughing if I forgot the names). He could easily have charged me for both of them, but when he realized the problem was only the vacuum breaker, he replaced the original flush valve cartridge - saving me a lot of money. Thank you, Tony!!

I'll definitely be calling Courtesy for any plumbing needs in the future and will be recommending him to all of my friends.

David K.

6/29/2022

I would like to start off by saying the service was fast and the technician was professional. I appreciate how the administration contacted me offering a sooner appointment. Everyone I spoke with from this company were pleasant and professional. This was my first time with the company and I would 100% recommend this company to family and friends. Thank you for the great work at my parents home!

Mike C.

04/08/2021 12:00:00 SA

We've used courtesy plumbing a few times and from the call to completing the service, communication was on point, service professional, no attempts to upswell, or rip you off. Fair pricing, on time, good work with no fuss. Highly recommend based on our experience with CP.

Derwin W.

10/21/2012

They Provided Service To Us On A Late Saturday Evening, When We Were Dead-Tired, And One Of Our Toilets Backed-Up The Entire Bathroom Plumbing System, Overflowing Non-Stop!!

Our Regular Home Warranty Service (Featuring A Shield Emblem) Left Us Hanging For Doing An Emergency Call (No Sooner Than Monday). So I Booted-Up The PC & Found The Highly Rated Plumbing Service, Right Here On Yelp.

Their COOL Technician Vic (Who Was Also Tired, & On His Way Home At The Time) Came To The Rescue ASAP, And Just As Quickly Took Care Of The Problem. So, Thanks For Saving The Day, Courtesy Plumbing!!

bryan g.

06/11/2018 12:00:00 SA

I've been Calling on Courtesy when Tony (owner) was the Team. He impressed me greatly and I've used them solely on my properties ever since. Great Staff. Well Trained and Knowledgable and Tony treats them right. Continually happy with the exceptional work. Its Done Right!
Special thanks to LOU on the last three visits and for going the extra mile to explore the source of a plumbing issue. A little ingenuity and perseverance goes a long way. Thanks Lou!
Truly Professional!

S P.

02/11/2020 12:00:00 SA

Called Courtesy Plumbing back again, specifically Lou, for a 21 year old hot water heater that most likely was going to die soon. Lou showed up very promptly at 8:00 a.m. (we were expecting him in an 8 - 11 am window). He took his time to help us understand all that went into his estimate. We chose to go ahead with the installation - no waiting for him to come back, he did it right there and was done within 4 hours. We highly recommend this company and Lou to our friends. He is professional, courteous, knowledgeable, and competent.

Elaine S.

11/01/2017 12:00:00 SA

I expressed a small issue with the work done by Courtesy Plumbing. Within an hour they called me and resolved the issue beyond my expectations. This is an honest company doing their best for home owners and I would highly recommend them. It is rare to find companies that are as honest and willing to go to extremes to satisfy their customers.

Lucas B.

12/24/2016

Excellent and quick work. Both Sieg and Sami were very helpful to help me understand everything.

Gina M.

01/07/2010 12:00:00 SA

These guys are awesome- as friendly and as clean as is humanly possible for guys in their line of work! They deserve all these stars, that's for sure!

Jonathan G.

3/13/2009

I was a little bit skeptical of all the 5-star ratings, but Tony delivered. I went to his website on Sunday evening and placed a request there because it wasn't an urgent issue. He called me himself, on a Sunday evening, within about 10 minutes of me placing the request and scheduled a time. He showed up 10 minutes early, calling me when he was on his way, wore booties over his shoes to protect the carpet, was professional, clean, and quick.

The do-it-yourselfer inside me objected to calling a plumber and wanted to fix it myself, but Tony made it so easy and did such a good job (putting dye in the tank and checking for leaks, checking things I didn't know to check, and cleaning everything up on his way out) that it was definitely worth it.

Art W.

9/18/2016

I chose Courtesy Plumbing because first, I used them about 5 years ago and had a good experience, also because 5 star yelp and A+ on BBB. I had a water pressure problem. At first Courtesy didn't have any openings for the day I was available, but they worked through there scheduling and got me in. Cool! Perry came out to inspect the issue. He replaced my water pressure valve and quoted a reasonable price. He also determined my whole house filter was also having issues. Anyway, I was very pleased with the flexibility and quality of the people and work. I will definitely use them again and recommend them to my friends. +

Jcar m.

3/27/2018

Very pleased with Courtesy Plumbing. They were responsive on Yelp, gave a reasonable quote and sent over a very friendly and knowledgeable technician. They were also very accommodating and willing to work around some painting that I was having done at the same time. Couldn't ask for more!

LA C.

12/30/2013

I'm definitely a fan. Courtesy was able to fit us in on short notice when a plumbing problem came up in our vacation rental, which was of course occupied! When the problem proved more complicated than we initially thought, Tony M. jumped right in, calling me on the phone to explain in lay terms what the problem was and offering solutions. Not only did he lay out a solution, he met me at the property to supervise its implementation and clean up, and to make sure we were happy. Rarely have I had such good service, prompt, professional and understanding. Fair price, honest service. I like it!

Adrienne M.

6/13/2017

I can't say enough about the professionalism and efficiency of Lou, who came out to figure out what caused my water bill to skyrocket. He explained everything he was doing and it didn't take him long to find the culprit -- a toilet that was running (but silent until the tank cover was lifted off). Lou presented me with a couple options, and fixed the offending toilet as well as another one of the same age. Since he was here, I asked him to help me with a slow drain, which he did, and install a low-flow shower head and some low-flow aerators I'd received from the city some time ago. During the shower head project, he showed me how I was losing a lot of water due to a failing diverter, so I had him replace that, too. I spent a bit more money than I intended --despite a few discounts -- but I've never been a believer of nickel and diming when it comes to my home. I trusted Lou and have great confidence in his work and advice. This was not the first time I used Courtesy Plumbing -- and it won't be the last! Now, I almost look forward to getting my next water bill, since I know it will be an accurate representation of the water I actually used!

No S.

1/28/2016

The technician was prompt, professional and did the job right - no complain.

However, the pricing, I'll take issue with. I was quoted $125 an hour that would also cover diagnoses and be issued against the work ordered, no problem there. Then when the problem was diagnosed I was informed of it and was told that they go by the book pricing and it might take about 3-4 hours - ok, I had waited days for an appointment and to get the situation fixed and agreed. After half an hour the problem was fixed so I figured that since I am paying for 3-4 hour time, I would have another small job fixed. Well, that was another $200 by the book job. So in total I paid over $250 an hour. (Yes I considered and subtracted cost of parts).
I would recommend another place as the pricing and the wait was not satisfactory. I don't blame the tech as he did his job and was only going by the book!

Jason F.

12/16/2013

After my previous review. Tony, the owner of the business called me directly. He came out himself personally to look at the cabinet door that got damaged. He was very sincere and apologetic for what happened previously. He removed the cabinet door and fixed it. He also sent one of his best guys out to fix the problem with our toilet.

They did not charge us anything extra.

I am happy to report that everything has been fixed and is working well. You can tell Tony takes great pride in his business, and I really appreciate his efforts to go above and beyond to fix the problems.

Lori L.

12/26/2014

I just had Tony out to fix a leek in our house , I am 100% satisfied , Tony saved me money also gave me honest service . I will definitely be recommending him to friends and family.
If you did have a bad experience with Courtesy I would recommend asking for Tony , he is the owner. Great guy thank you Courtesy plumbing!

Ender B.

01/05/2022 12:00:00 SA

Worked with Sieg from Courtesy a few times and very satisfied how punctual they are and how disciplined they are. Highly recommend them!

Casey R.

07/07/2010 12:00:00 SA

After I had another plumber come by and tell me that he couldn't fix my slow-draining toilet - I considered giving up and replacing the toilet. But, after reading the reviews for Courtesy on Yelp, I had to give them a shot. We called on a Tuesday afternoon, and set an appointment for Wednesday morning. Turns out, all I needed was a thorough snake of the toilet/drain - and my problem was solved. Didn't have to replace the toilet - whew!

Great company. You're left with a generally good feeling about the work they've done - even in my case, when the work is minor.

S. M.

11/08/2012 12:00:00 SA

Excellent service! They installed a brand new faucet I had purchased online when my usual plumber turned me down and told me that he wouldn't install something that he didn't sell. Someone lost a client, and courtesy plumbing inherited a new one.

Making an appointment was smooth and quick (they offered next day service), and the person who came to my house was very nice and well mannered. I will definitely stay with those guys for future needs.

Bossi D.

3/18/2021

Very professional and skilled staff! Lou and Joey performed a couple of bathroom and vanity sink repairs on separate occasions, both were great and provided fair quotes up-front

Kristin D.

06/09/2014 12:00:00 SA

I've used Courtesy Plumbing a number of times, and each time I am thoroughly pleased. This time, Pete helped me move a gas line behind a new slide in oven. Pete went above and beyond to get things just right.
Plus, I was able to get this appt the same morning I called. Courtesy Plumbing lives up to their excellent Yelp recommendation!

Joan O.

12/05/2016 12:00:00 SA

I've used Courtesy Plumbing several times over the last few years for everything from clogged kitchen and bathroom sinks, to water hose and faucet replacement and they always do excellent work. Today Jay took a look at a problem I was having with the sink, but it turned out to be very minor and was not the issue I thought it was. I appreciate that this company is straightforward - they have my future business.

Paul J.

5/14/2015

I had my bathroom sink plunger thing break and leak everywhere, and these guys came through. The owner Tony, came shortly after the initial time quoted, and was to be quite frank, the best damn service i've ever received. From the shoe smocks indoors, to cleaning all the areas, these guys really set the bar today in how other businesses should operate.

Sink - fixed it no problem, and he had his cousin with him, and went step by step on what he was doing, and why he was doing it. Clean install, and did a very thorough inspection after all his work was done. The draining now works better than when I first moved in. Good stuff guys. Any issues, these guys will now have my business.

Stevie R.

5/17/2011

When the person who installed our dishwasher screwed up, we called our homeowners insurance company. It's Tuesday and they said they'd send someone Friday. So we called Courtesy Plumbing and the owner arrived two hours later. It turned out it was something simple that the previous contractor was too lazy or incompetent to have checked. Tony was quick and gracious. We'd be more than happy to use his service again.

Sunnyside U.

8/29/2015

My boyfriends car broke down on the side of the road and these guys stopped and jumped his battery. Seriously so kind and awesome! We know who to call if we need plumbing help!

K N.

8/26/2016

We used CP months ago and its taken me this long to write a review out of fear the plumber they sent would come back to my house to retaliate... The guy they sent was scary! and rude! He tried coming into the bathroom WHILE I was showering, my husband had to stand between him and the door to stop him (yeah, WHAT!?!)! He had no communication skills and was offended when I'd ask him questions... he'd come and go without explanation, and he seemed unsure of what he was doing (although the job did eventually get done). He had prison tattoos and very gruff appearance. Never using them again!

James L.

2/26/2010

I found Courtesy Plumbing after another attempted ripoff from ARS Plumbing. Courtesy Plumbing did a great job at replacing a water valve in our business: nice, reliable, and $92. ARS gave me a quote for $1300! I found the only plumber I'll ever use.

Amanda W.

5/17/2010

Have needed them twice now for a disposable problem and both times they have come within two hours and in the evening. Tony was even out with a friend one night and still came over with his friend to help us out. Always nice and both times they have finished in less than 15 minutes. You can really tell that he knows what he is doing and truly wants to help!

Whitney M.

6/22/2017

OMG - These guys rock!! Called this morning at 9 am... and the job is now complete - and it's 10:15!!
I had a jammed garbage disposal and had been unsuccessful in unjamming it myself. I called at 9 am and they said someone could come between 12-3. 10 minutes later they called and said they could be here in 20 minutes, if that worked for me. Lou arrived and was very personable, polite and knowledgeable. He took care to wear booties and lay a protective mat down in front of the sink. He was very tidy and respectful of my home. He educated me on the issue and pricing - he also taught me what to do if the issue should arise again. He was able to get the disposer running and tightened some loose fittings. Another great find on YELP!!

Mike F.

4/15/2021

Courtesy Plumbing is FANTASTIC! HIGHLY RECOMMENDED!!
Prompt, Fast, Professional Service!
I had a major Tankless Water Heater and Water Conditioning System project.
It was a unique setup in my garage, with a few different options on placement of system components. Lou and Sammy evaluated the options and presented them in a concise, logical way that I could understand. Once a decision was made, they did a GREAT JOB with the installation! You can trust these gents and Courtesy Plumbing!! As I watched them work, I asked if they could also replace a couple garden faucets and watering components, flexible, they also made that happen, THANKS Sammy!
Courtesy Plumbing is my company for all future plumbing work, Thanks Again Lou and Sammy!

Patrick P.

07/10/2012 12:00:00 SA

I had a leaking drainage pipe going into the wall under my kitchen sink. Courtesy Plumbing came out to give me an estimate and ended up fixing it right there on the spot. It was after 5pm and they could have easily threw a number at me and scheduled an appointment during business hours, but they went the extra mile without extra cost. The plumbers were very knowledgeable, fast, and fair. They charged 145 for parts and labor. I had another company come by earlier and quote me 350. They really do deserve all the 5 star reviews they have.

Aaron S.

7/20/2021

This is a good plumbing company. I didn't end up using this company because they charged a little more than what I wanted to pay. I can't sya the work is worth it but I would guess it is based in the brief interaction I had with the estimator and scheduler. Great communication and out very fast for an estimate. They explained everything, like the estimate fee and then broke down the detailed estimate, very professional. Soz not sure about the work but for the prices they were charging I am sure it is great work. I recommend them for an estimate.

Beverley D.

7/13/2009

Great, great, great service and value. Tony was an absolute pleasure in every aspect. I've now recommended him to several of my friends and they all found him honest, reliable, friendly and very reasonable in his pricing.

D C.

1/14/2012

Got an estimate from another plumber to change a really old bathroom sink faucet for close to $400. Called Courtesy plumbing and Tony showed up. He took a look and quote was about half. He started to unwrap the new faucet and let us know that the replacement faucet I had bought would not fit and we would need to buy a new one. He left without charging us and I ordered a new faucet. He came back and did a great job installing the faucet. Nice guy and worked hard, can't say enough good things about the price and service.

Jen T.

07/03/2013 12:00:00 SA

These guys are great! I called this morning with a leaky toilet that would not stop running and they managed to get someone out in a few hours. He was very professional and made sure the job was done right.

M G.

03/11/2013 12:00:00 SA

Water went out on my rental and they fixed it quick. No drama.

Ramaswamy V.

2/23/2016

The reviews are accurate. These guys are professional, competent and very helpful. They are not the cheapest, but they are not the most expensive either (I asked for quotes from several other folks). They are surely worth it, and I highly recommend them. I've had a couple of different technicians, and had consistently good experiences with both (Tony was the most recent one).

Jean B.

04/02/2019 12:00:00 SA

We've been having an ongoing problem with a leak from our garbage disposal under our kitchen sink. Tried to get it repaired with another company awhile ago, but it was a temporary fix - some putty was applied to make it seal better. Jason from Courtesy Plumbing did a wonderful job explaining everything to me - I really appreciate his detailed descriptions of the problem and possible solutions - and fixed it in no time by putting in a smaller garbage disposal so that the stainless sink can hold it up. I did not feel pressured to do this - I knew before he came that that might be a solution for us. We went from a 3/4 HP to a 1/2 HP - it is more than enough to suit our needs. No more leak, yay! Jason also looked at our master bathroom toilet and fixed a slow to flush toilet (adjusted the chain). I also asked him about another plumbing issue, and he gave his opinion and possible solutions for a future date. I have used Courtesy Plumbing in the past, and will use them again!

Obie R.

1/21/2014

I randomly picked courtesy plumbing and they did a great job. They were on time, courteous and very thorough. Most importantly they refunded me some money because the sump pump that was replaced was under Warrenty.

Willy D.

09/03/2014 12:00:00 SA

Today was the second time I called Courtesy Plumbing for service, this time it was the leaky bathroom faucet and the outdoor garden faucet leaking while being used. Art Ramirez was a true professional fixing both issues without a hitch...

My initial dealing with Courtesy Plumbing was from last APR2014 where my water filter and sink faucet was replaced and SIG provided an outstanding service...

I'm not usually a repeat customer but Courtesy Plumbing is different....

JUST an outstanding service everytime...

Del C.

6/22/2009

All I can say is that the reviews really aren't BS. Tony does a great job, he shows up when he says he will, keeps you posted all along the way, he gets the job done and charges a good price. What more can you ask from a plumber?

I could give you the full story of my blocked main drain pain in the ass, but you don't need the details, just call him up, you'll be glad you did!

Pauly H.

3/13/2023

I have used them a few times to replace pressure regulator and fix leak in pipe. This is my go to plumbing company. They always do excellent work and their plumbers pay attention to detail with excellent workmanship. I recently had another but they were booked for few days and couldn't use them this time. I think many getting to know this is great company and using them.

Bruce W.

03/03/2011 12:00:00 SA

Very quick response and very quick work. It shows that Tony takes pride in his work and expects the same from everyone else who works at Courtesy. Courtesy came highly recommended from an associate and I see why.

Matt S.

01/02/2012 12:00:00 SA

Wow is all I can say ,these guys are great ! I had a nightmare New Years eve, my water heater started to have a major leak into the condo below mine. I thought I could just buy a new one and replace it myself, turns out I also had a broken water shut off valve to my water heater ,so this was gonna be outta my league . First company I called wasn't very helpful and the cost was outrageous . So I decided to to look to yelp. Courtesy Plumbing came to my rescue ! I saved a ton of cash and they came out immediately . Michael (I think it was) was very fast and helpful .I live in a large condo complex and shutting of the water wasn't the easiest to find .He was very patient in helping me find it . I would recommend to everyone . Thanks again !

Tom R.

07/02/2010 12:00:00 SA

This place would get 10 stars if I could give 'em...

Great service. The owner, Tony, answered my inquiry on their website almost directly after I sent it in, even though it was after hours. I had an issue with my sink and two toilets, and he fixed everything so now it's both sturdy and I don't have pools of water forming in my cabinets! But really, these guys will show up when they say, put in the work, be courteous, clean, and do it all for a reasonable price. If you have a problem, don't cause yourself more of a headache by calling a cheap-a$$ plumber that isn't reliable and does shoddy work--call these guys, and they'll save you that headache and do it for a reasonable price.

I'd call them next time I have a plumbing issue, and I'd recommend them to any of my friends as well.

Cecelia P.

2/20/2013

Thank you again, Michael, for an awesome job and helping us with our slab leak! You guys are awesome but I hope i don't ever have to call you again!!! ;-P

Justin H.

12/17/2015

We're 1st time owners and found a few shutoff valves we needed to replace. Yelp reviews for Courtesy looked good so we decided to give them a try. Tony came out to do the replacement. We felt he really went the extra mile. He showed me everything he was doing so I could learn and even helped me move our extremely heavy washer/dryer unit back into place after. He was very friendly and got the job done quickly and with a focus on being right the 1st time.

We hope to not need more plumbing for a while but when we do, we'll go back to Courtesy.

Kha H.

1/25/2010

Tony is great. I live in an apartment complex an d he said he'd be out in an hour and he showed up when he said he would. Tony is a super nice guy, very professional, and courteous. Tony's prices are reasonable and he really cares about taking care of clients and cultivating relationships with clients.

I told him about one problem with my bathroom sink, then I realized as he was heading over there was another problem with my kitchen sink garbage disposal.

He came out, took a look at both and was in and out within 30-45 minutes. He didn't even know about the problem with the garbage disposal before he got to my door.

Courtesy Plumbing also came out to replace my water heater and did a great job with that too. It wasn't Tony that came out, I think it was Michael. But he was a real nice guy as well and was very quick and professional.

If you have plumbing issues, Courtesy Plumbing is definitely the way to go.

Shrai A.

1/31/2012

We have used Courtesy Plumbing on two separate occasions 1) to replace our water heater and 2) to unclog a drain which required drilling a hole in our bathroom wall to get to the pipe and cut out the clog. On both occasions all of the plumbers were friendly, professional and knowledgeable. They worked quickly and efficiently and explained each step of the process. We will continue to use Courtesy for all of our plumbing needs. Not only is their staff wonderful but we have found their prices to be the most reasonable in comparison to others. They charge fairly for the work performed and do not gouge customers.

Sanjay M.

1/23/2018

I gave Courtesy Plumbing a call based on a referral from one of my colleagues at work. I wasn't disappointed: very professional guys, they give you all the details of your options, did a very quick and clean job - and most importantly, the technician they sent out - Lou, he was very precise with telling me what exactly was needed vs what was NOT needed, saved me at least a couple of hundred dollars. So special shout-out to Lou, for doing a great job. Sammy was the other tech who joined him on the job: kudos to them both.

Few more details below:

1) Lou saved me money on at least a couple of recommendations- helped me avoid rebuilding the flush tank of one of my toilets- I was under the impression the whole thing needed replacement, but he was able to tweak / re-adjust a few things with the mechanism and save me the cost of replacing it

2) Also saved me the cost of installing a new bathtub stopper, based on his inspection

Very professional: Lou kept me apprised of all the details; reasonable cost, especially compared with some of the guys I've used before. Sammy joined him too, and was professional and quick.

I'd use Courtesy Plumbing again, and will be recommending them to others, too.

Mitul S.

1/23/2014

Excellent service by Tony! Tony came in on time and fixed the concerns that I had. I would recommend them to anyone. No complaints here!

Shanti W.

12/05/2020 12:00:00 SA

From the looks of it, it doesn't seem like they really need this raving review, they have 5 star Reviews after the next. Siegfried and Joey were our plumbing technicians that came to our house. Unlike other plumbers, they knew how to put on their boot covers properly and they were equipped wearing a mask already which was refreshing during this time of Covid. When they arrived they probably didn't realize what a huge job they had in front of them and furthermore, unbeknownst to them, that they would be staying to work on our plumbing issue for the next 7 to 8 hours. They stayed well after their posted business hours to help us resolve our plumbing, and they were patient the whole time and not rushing the job. Siegfried also was patient and thorough in explaining the complexities of our problem and his plan to help resolve it. Not until their visit, I have never had a positive plumbing experience. Courtesy plumbing found really amazing plumbing technicians to work for their company, because Siegfried and Joey were unlike any other plumbers that we have ever contacted, their demeanor was polite and they respected our home and space. Siegfried even went above his job and helped us complete a task that he clearly saw my husband and I struggling with. I was so blown away by his generosity to help. No one does that nowadays and I am extremely grateful to him and Joey. Courtesy plumbing- you have such stellar representatives for your company- Siegfried and Joey deserve recognition and a raise, because they are exemplary in every way!

K M.

02/12/2010 12:00:00 SA

You won't regret hiring Tony. Honest, professional, and he does excellent work. I've had Tony reroute a gas line and water line during my kitchen remodel, check a leak on my house while I was out of town on vacation, and help friends of mine with their plumbing issues -- all with great success. I recommend him whenever anyone asks for a plumber. He's great!

Alaskan Assasin W.

01/11/2010 12:00:00 SA

Let me preface this review with the fact that I am an extremely thorough and overly anal engineer. I just bought my first home and was looking for a plumber to help me knock out some of the tasks on my honey do list when I came across the stellar reviews for Courtesy Plumbing on Yelp. Tony was one of 5 plumbers I had stop by to give me a quote. I had all of the plumbers I interviewed bid on the exact same scope of work. Tony was hands down the most personable, professional, honest, knowledgeable, and well priced plumber I interviewed. Not to mention the dude is an absolute riot. I don't see how there could be a more hilarious plumber on the entire planet and that is no exaggeration.

So my list included installing a tankless hot water heater, dishwasher, washer and dryer, sink, and toilet; dealing with water pressure and several leakey plumbing issues; and servicing my furnace.

Tony came out to remove the old tank water heater in the evening and was heading to another job afterward; I don't know how he does it but he works non-stop and constantly radiates a positive and warm demeanor.

Tony had Lionel (one of his employees) take care of my water heater and furnace. Lionel is also a great guy and extremely thorough. He has extensive experience in the plumbing and HVAC industry so everything came out looking clean and tight. Tony came out to take care of the rest of the work. He is ridiculously efficient. I mean he can get things done in at least half the time it would take a normal mortal and he doesn't skimp on the quality. He checked and double checked all of his connections because he says he wants to be able to sleep at night knowing he did a perfect job.

After all was said and done Tony gave me an insanely great price for a job well done. I couldn't be more satisfied with the work Courtesy Plumbing did for us and coming from a PITA (that's Pain In The... you know what) engineer like myself, that's a serious accomplishment.

Kedar B.

10/21/2010

These guys are good. very reasonable. Just had Seig fix my water heater - much cheaper than any of the folks whom I had contacted earlier. Plumbing tends to get quite expensive; thanks to Tony for giving us a good deal - he was referred to us by a relative, and he lived up to his recommendation every bit.
Seig, the person from Tony's company, who came out and replaced the water heater, was also very friendly and very professional. He even helped me out with a leaking faucet in our garden while he was at our place, for no added charge.
Thanks a bunch, Tony, Seig.

Colin M.

03/12/2021 12:00:00 SA

Had a plumbing issue with my newly installed dishwasher. Problem did not fall under the contract.
Searched around for a reliable plumber and found one.
Jason came out and delivered the fix. I also had him install a new faucet.
He was very professional in every way and I will use this company in the future. Very reasonable in his pricing

HG A.

8/13/2022

Very happy with the tech that they sent to my home. Would definitely use this plumbing company again.

Asaf B.

4/24/2020

After the initial less than stellar review, the owner called me back and inquired about the situation. He informed me they don't specialize in wall mounted toilets, however they would come back and try to fix it. The owner himself, along with his top tech came to my property and deciphered my european wall mounted toilet leak and got it done. Extremely thankful for coming back and ensuring my complete satisfaction. This owner takes a hands-on approach.

Harry W.

11/01/2021 12:00:00 SA

Tried to DIY faucet replacement, then found our existing one is so rusty that became impossible to uninstall. Called Courtesy plumbing and they sent Sami 3 hours after, did job super fast and cleanly, price was fair and was very nice to talk to. Learned a lot from him as well during his work.

Jasmine C.

1/18/2012

I had Courtesy Plumbing come give a quote on how much it would cost to replace my water heater that was leaking. They were far less expensive than the 3 other companies I called and the ladies in the office were so very nice. They came out same day and my problem is solved. Thanks to you guys. I will be referring my clients to you!

Debbie D.

01/01/2011 12:00:00 SA

They were on time, clean, polite and knew what they were doing! The price was about the same as other plumbers but the service was much better!! Would definitely recommend.

Brendan S.

10/06/2009 12:00:00 SA

Tony did a great job fixing a shower in one of my rental properties. I would use him again.

Jachen B.

8/22/2012

Needed plumber to deal with a bunch of little stuff I was putting off. - actually one little thing became a big problem and so I turned to Yelp for advice and read the many positive reviews written for Courtesy Plumbing. I am so happy that I got this lead. Victor came out and provided professional and courteous service. The pricing for parts and labor was very fair. I highly recommend this company - thank you to YELP for directing me to a plumber that took good care of my situation and that I will be able to turn to in the future.

andrew g.

7/27/2019

Friendly, on time, and took the time to show me how to fix the problem should I encounter it again in the future.

Realtor Karl B.

12/31/2015

The earliest available appointment was a week ahead so don't call them if you have an urgent need.

Was quoted $125/hour for labor and said they would take an hour, but they went half an hour overboard.

Overall, they have courteous workers and do a good job. Kinda pricey, but I don't think there's such thing as a cheap plumber.

Dave K.

07/10/2015 12:00:00 SA

Plumber showed up on time, was easy to work with and really explained the problem and the necessary repair. Excellent service.

Raven R.

10/27/2013

Last night, I had a sewer line clog and called to have them come in the morning because it didn't seem urgent...yet. This morning, woke up to water all over the bathroom floors and called them immediately! The on-call plumber was already on a job and he came over within an hour and fixed it. $186 for a Sunday? Amazing! And so nice! I also asked about a few jobs we have in mind for the future and we will definitely be calling these guys to get them done! Thank you!

Padres F.

3/24/2017

Courtesy Plumbing was an excellent choice for my needs. I have very little experience with water heaters until mine recently started to leak. If you are experiencing your first water heater (30 gallon short, in a condo unit) failure, like I was, hopefully this review will point you to Courtesy Plumbing.

I called a few local plumbing companies before deciding to go with Courtesy Plumbing. I am glad I chose them. I felt I got a more honest quote and more straightforward answers when I made my initial call. The quote was middle of the three quotes I got; however, the other quotes seemed to be very fluid, which scared me It also felt like I was talking to a knowledgable person, not someone in a call center or far away location.

The service was setup same day within a three hour window of time. This was essential, as I have a job so I need a schedule and a water leak needs fixed quickly. The employee was on time and I was given a 20 minute notice of arrival as promised - another big plus.

The employee was super friendly, professional and knowledgable. Courtesy's employee was great from start to finish and was someone you felt you could trust. He was a great face for the company. I think he actually left my house cleaner then it was before he arrived - his attention to detail was excellent.

I do not like to provide names on public forums, but if the owner reads this, I called and mentioned the employee to your staff. Feel free to message me. The install was done very quickly and everything was fixed. It was a great experience.

Overall, a great company with a great employee. I will use them in the future and recommend them highly based off of this experience.

Linda L.

06/01/2012 12:00:00 SA

My initial review was only 2 stars as they were overpriced for the minor work they did (changed a flapper to fix a running toilet). I was kicking myself for not calling my handyman for such a small job. But then Tony, the owner called me a few days later to address my concerns. I really appreciate his customer service. In the future, I'll definitely give them another chance since I know 2 other friends who were very pleased with their services [not to mention all the positive Yelp reviews!].

Other positives: Was able to email them and get a quick response/ appointment for the same day. The technician arrived on time and was very nice, professional and courteous. I especially appreciated the extra touch of wearing shoe covers while inside the house.

Chris S.

3/19/2011

Absolutely agree with Yan G's 5 star review.

At the risk of sounding cheesy, Courtesy Plumbing is absolutely courteous. In a time of economic stress, they are still willing to put PEOPLE ahead of profit and that is refreshing & surprising -- a breath of fresh air.

I would call Courtesy for any of my household plumbing needs and would recommend their services without hesitation.

Thank you for the breath of fresh air. Your services made my day. Thank you Tony & Courtesy.

Jolly J.

03/03/2014 12:00:00 SA

I admit I should have asked about their minimum service charge ahead of time, but once the plumber was here, he tried to overcharge me for a water heater. It had been leaking, and all he did was put a cap on it. He claimed a new water heater would be $1600 since I live in a mobile home. I have a relative who is a plumber, and he was able to get me a water heater for $900. I didn't even look at the quote I was given, since the price he gave me was for just the heater. I paid $125 for something I could have done myself.

Kirk M.

09/12/2018 12:00:00 SA

I called Courtesy couple weeks ago due to no hot water all of the sudden and I saw water leaking out of the outside enclosure for the hot water heater. They came same day! The guy who came, Sig I think was his name, was super friendly and informative. He checked everything out first (with me right there) to ensure it was not anything BUT the hot water heater itself. My hot water heater was about 13 years old per the nomenclature plate. I have only owned the house for 4 years and have no idea when this hot water heater was installed. I opted for full replacement with a new hot water heater. Sig went and got a new one that same day and put it in. Voile'! Hot water restored. Install was very clean and professional and he walked me thru the process of lighting it off and ensured I was informed of how to do it if needed.

Tony D.

11/13/2019

I have used Courtesy Plumbing several times, today being the most recent. Seig has been out at my request and did a fantastic job. Today he installed my supplied toilet, fixed 2 bathroom sink drain plugs, and repaired the cold water valve in the bath. He also, fixed the moen kitchen sink valve that concerned my wife. He is and as always been professional, courteous, and clean. I would highly recommend Courtesy Plumbing to anyone.

Ann K.

12/28/2016

Wow. Disappointing. Don't call them for leak detection - they're not in that business now!
I messaged the company last evening telling them about the suspected leak (I had used this company in 2012) and received a message back from Tony who said he'd have his girls call me in the morning. Well at 10 am, I hadn't heard back - so I called and learned they quit doing this two years ago!

Update: Credit to Tony for calling to apologize for his error and for his girls not calling me this morning.

Bill E.

10/17/2013

I own a 100-yr old house with a 50-yr old rental unit in the rear yard. During my stay here of over 20-years I have dealt with several different companies and even more individual service people. Finding someone who can respond to your needs in a timely manner, do the job correctly (rarely), in an efficient manner (quickly diagnosis the problem correctly and complete the work fast), leave the premises as clean or cleaner than upon entrance (almost never), charge a reasonable or better than average rate, be personable (generally not a requirement but very nice), provide insight into the cause of the problem to help reduce its recurrence, and leave you with the feeling that this is someone who must recommend to others is an uncommon experience. Dear Courtesy Plumbing - thank you for this opportunity.

Anna E.

02/06/2012 12:00:00 SA

Called them on a Friday afternoon (around 2:30) and they agreed to have someone fix our leaky sink before 5:00. They gave a courtesy call about 30 minute before his arrival. Lionel showed up and fixed our sink in about 15 minutes! He was very professional and I was so grateful they were able to come on such short notice. Our sink was REALLY spewing out some water! We are billing back to our landlord, but $122 still seems reasonable for the amount of work (and the replacement part) that he did.

Helen J.

7/28/2014

I found this company online and called them for a faucet installation service. On the following day, they sent a plumbing master Jeff came to my home on time, he is very patient, polite and did the excellent job. I will strongly recommend this company to my friends in the future.

Michelle C.

10/13/2012

Perry was awesome! All of our experiences w/ Courtesy Plumbing have been 5 star. Perry was funny and courteous!

Phil C.

01/02/2012 12:00:00 SA

I couldn't believe it, after trying three companies, I got one that actually answered my questions which were far from difficult. I needed a new garbage disposal, wanted to know about their product and costs. One of the well known companies gave me a line about a broad range of product pricing.

I got accurate answers right over the phone from Courtesy.

I set an appointment and the next day Michael showed up right on time and before he went to work, he put on shoe covers and laid down a mat to protect our flooring. In a timely manner, the job was complete and price was exactly what we had discussed on the phone. The job area was left very clean and Michael stayed on long enough to thoroughly test for leaks.

Michael and Courtesy get a 5-star plus rating from us.

Hayden K.

01/09/2017 12:00:00 SA

Thanks Courtesy Plumbing!! Joey came out to service our clogged toilet. Courtesy was able to have someone come out 45 mins after we called to make the appointment. Thanks!

Kim W.

11/09/2014 12:00:00 SA

Abraham arrived on time, was very knowledgeable, courteous and professional. Also wore shoe covers inside house. He fixed the problem and price was reasonable. First time using this plumber, will use again if needed.

Karen J.

12/23/2019

We found Courtesy Plumbing on Yelp today and asked if we could get a leak under our sink fixed because we were desperate to be able to use it. Within about an hour, Lou came out and was so efficient, professional, and you can tell he really cares about his job and his customers. We will certainly tell anyone we know and obviously call Courtesy Plumbing again (hopefully Lou!) the next time we have any Plumbing issues.

Thanks so much, The Johnsons

Tim T.

09/03/2009 12:00:00 SA

I hate to be unoriginal, but I pretty much agree with all the great ratings that other people have given. Tony arrived during the specified time window (only an hour! I'm used to being given a 4 hour window for home services!) and carried out the work quickly and smoothly. He was very friendly and I'm certainly calling him again if I have another plumbing problem

Liv K.

03/03/2017 12:00:00 SA

I needed to get my garbage disposal fixed. Tony was incredibly helpful and went out of his way to help us with the issue even though we don't even live in his service area. I would highly recommend this company, even purely based on excellent customer service.

James O.

4/24/2016

Hands down the best plumbing company I've ever had the pleasure of working with. Great prices and friendly service. I actually used Yelp to review plumbing companies before deciding on who to go with and they've earned the 5 star reviews. I've used them twice, and the first time they sent out someone named Sieg. He was so good, polite, honest, respectful, and friendly I requested him a second time. He answered any/all of my random questions with a smile and was very friendly with my animals. I will continue to recommend this company to anyone/everyone I know that needs a plumber :)

Andrew Z.

10/15/2012

This company gets a lot of rave reviews and I believe they are well deserved. I had a clogged shower last week so I gave Courtesy Plumbing a call. My call was picked up withing 4 rings and answered by a very polite and helpful person. They were able to arrange a stop within 1 hour. For a service call, this is a phenomenal response time. Sure enough, someone arrived in one hour. They were nice enough to put booties on to keep my hard wood floors clean. The service was done quickly, thoroughly, and professionally. The price was not bad either; less than my usual plumber.

I absolutely would recommend this company again. The only addition I have is to keep up the work because your reputation is riding on it! Five stars without question.

Tiffany S.

01/07/2013 12:00:00 SA

After getting an unusually high water bill we called Courtesy Plumbing to investigate the problem. On short notice (the next business day) they arrived and after checking the inside and outside for leaks, found the problem and fixed it. The price was reasonable ($200 for fixing two toilets and replacing a valve including parts) and the quality of the work was high.

Along with good service the plumber who arrived (Tony, the owner,) was very respectful, friendly and informative. He was careful with his tools, knew his craft and did an exceptional job while making several attempts at humor (most were successful).

I've used Courtesy Plumbing 3 times now and each time the service has been beyond my expectations. This is the only plumbing company I'll use.

Brian Y.

06/11/2012 12:00:00 SA

I had been having a clogged drain all weekend- tried numerous things myself (snaking, drain opener, and even managed to make it worse.), I finally gave up and called Courtesy. The same day as I called, Tony came out and was super friendly. Provided top-notch service and a fair and competitive price. Most importantly, he combined professional quality-service with expert advice and a friendly smile. Highly Highly Recommended!

Edward S.

11/21/2011

Bought a faucet from Home Depot that said EASY INSTALL on the box.

Right.

I realize I'm not handy, but this was ridiculous. Anyway, thanks to the folks at Courtesy for taking care of it quickly, cleanly, and cheaply. The faucet has been working perfectly since it was installed, and somehow they managed to stop the slow leak under my kitchen sink, too. (didn't even charge for that!)

Would definitly recommend them!

Jill H.

10/14/2010

Tony and his team are the fastest, fairest, friendliest, and are fully qualified to fix any plumbing problems we have. I've used him for years and recommend him to everyone.

Geraldo G.

6/25/2013

Upfront with the charges which were very reasonable. Gave me all alternatives and even odds for each. seemed very Knowledgeable and courteous. Best plumbing experience ever.

Scotty P.

8/23/2018

Had very low water pressure throughout the house. Called them at 1:15 and after the water pressure valve was replaced my water pressure was restored by 3:30. Very professional and responsive service.

Joey E.

07/09/2017 12:00:00 SA

Very professional company. They came and installed a new water plumbing for my refrigerator. Highly recommend and will do business for future work.

Alexandria H.

9/14/2022

I've worked with Courtesy Plumbing several times now and I'm always pleased with their work. They are very responsive and you can normally get something scheduled within a week. I also appreciate that they have very little employee turnover. I talk to the same office staff when I make an appointment and I have worked with the same two technicians. They are honest, reliable, and affordable.

Ed K.

8/29/2017

We're taking on my family home and are starting repairs, and had Courtesy out to make estimates for some work we needed to have done, and then had them back to have a regulator put on to lower the pressure in the house, and replace the water shutoff in the garage. Siegfried was quick and efficient and was able to accommodate our schedule. The work was quality, and done quickly and efficiently. We will definitely have him back for our other ongoing plumbing needs

Ashley M.

6/29/2019

Lou Wiley from Courtesy Plumbing went above and beyond! He explained my problem, explained why I had the problem, fixed my problem, and CLEANED UP AFTER HIMSELF! He has a very professional, friendly, and honest manner. He acknowledged everyone in my home, not making anyone feel left out or ignored. As a renter, not an owner, usually when any kind of maintenance worker comes to my house, they tell me nothing. Only talk to the owner. I understand not discussing cost or certain things with the renter, which Lou did not give me any inappropriate details, but he acknowledged everyone and kept me informed as to what was going on, which was amazing and much appreciated!

Michael B.

7/25/2022

LOOKS GOOD SO FAR ! We had a local plumbing firm out in February this year to fix 3 troublesome issues in our town house. Within 3 months 2 of those fixed issues became live wire problems again. When the workmanship falls apart that quick we would not even bother to get them out again...good money down the drain. This time we found our own plumbing service rather than go through our realtor who obviously has no idea who is good and who is not. My wife contacted Courtesy Plumbing last week to come out and hopefully fix a leaking hot water faucet in our upstairs bathroom and a disconnected toilet in our mains ensuite. Today was the big day and the plumber phoned my wife a few minutes before he arrived at 8am. A guy named Siegfried introduced himself to us when he came to the front door. After checking out both issues he explained to my wife what he would need to do to fix things. He sounded a bit more detailed and knowledgable than our previous plumbing visitor. After about an hour and a half our new plumber said the work was done. FAIR ENOUGH ! I am getting a little gun shy of plumbers having dealt with a few dodgy ones who only did dodgy work since we landed in CaIifornia 16 years ago. Hopefully after paying good money to a local plumbing firm with good ratings on Yelp we will not have the same issues come back to haunt us for a few years if ever. TIME WILL TELL !

Susie Y.

10/30/2017

Hands down the BEST plumbing and drainage company I have ever worked with. I will never use another company again. 5 stars across the board. Let me start from the initial appointment process which could have been stressful but wasn't thanks to JOANNE (and another lovely gal named Kristy who was extremely kind and helpful as well). JOANNE went out of her way to accommodate my dad's emergency at his restaurant and was so kind and thoughtful and patient and compassionate and knowledgeable about plumbing/drainage issues in general, she was FABULOUS.

And then the specialist who came out: if you have drainage issues, commercial or not, you must ask for JOEY. My dad had already spent over a thousand dollars with another plumbing company who at the end of the day could NOT fix the problem and even suggested replacing the piping at the additional cost of thousands. JOEY took one look at the problem, snaked it with great precision (the other plumbers had also snaked it but couldn't fix it) and fixed the problem for a fraction of the price of the other plumbers. I am not even kidding you.

Both JOANNE and JOEY are a huge credit to Courtesy Plumbing and are the reasons I will now go only to Courtesy Plumbing for all our future plumbing needs, commercial and residential. Call them now, you will not regret it. They made my entire week and restored my faith in humanity!

Rocky C.

07/09/2021 12:00:00 SA

All I can say is that we've found our go-to plumbing company. From initial phone call to our plumber himself, everyone was friendly and courteous. We were in a jam with our only kitchen sink/disposal non-functional which for some companies would be a sign to price gouge. Not for these guys. We were charged a reasonable price and the work was done well and quickly. Thanks, Courtesy! While I hope I don't see you again soon, you are definitely the first ones I'll call if I have any plumbing issues.

Joe S.

7/18/2011

I was just on yelp and remembered I should write a review because it was the only positive plumbing experience i ever had. I called for an emergency visit because the water was overflowing out of the kitchen sink (from the unit upstairs). The plumber who came (believe it was Tony) ended up fixing it easier than he thought, so it was much cheaper than the quote i got over the phone. The service was prompt and I wasnt charged extra for him coming over immediately. He even told me how to prevent the problem from coming back. Very professional and seemed like he was not all about a quick buck.

Babu B.

12/15/2019

Thank you for doing a great job replacing our water heater. Service, price and response time were excellent.

Wendy J.

05/12/2014 12:00:00 SA

Have used this company in the past and continues to impress. Perry was a pleasure to deal with--worked on Mother's Day (thank you). Efficient, courteous, professional and did a great job. I hope I won't need you again, but I know who to call if I do.

Anthony G.

12/07/2014 12:00:00 SA

I've had these folks out several times. I'm thrilled with their people and work. Relieved to know I have a plumber I can trust.

Andrew W.

8/25/2009

I signed up for Yelp specifically to give my support for Tony and Courtesy. The level of customer service shown by Tony epitomizes how a business should be run. Tony came to my place to investigate a leak and was unable to reproduce it. Instead of charging me for a visit, he said that next time it happens I should give him a call to save any unnecessary work. Not to mention that he answered his phone at 6pm and showed up within 30 min that same day! Courtesy now has a customer for life. What a truly honest guy who sets a standard for service businesses. I have already recommended him to friends. From what I have seen, every review on Yelp is spot on!

Allison G.

3/19/2015

I placed a call on Wednesday morning to see if someone could come out and fix some minor plumbing issues in my bathroom, couple leaks, slow drain, etc. The lady who answered the phone was very nice and offered me Thursday or Friday as the soonest appointments, but then said there may be a cancellation that very day and she would call me back.
What do you know? Tony, the owner of Courtesy Plumbing, was able to come out just hours later to take care of everything. My husband was there to meet him and said that Tony was super awesome and friendly and took care of everything in a matter of minutes. What a pleasant experience and it's refreshing knowing that we have someone professional and kind who we can rely on in the plumbing world. :)
I would refer anyone to Courtesy Plumbing and thank you again Tony!

Diane L.

01/07/2017 12:00:00 SA

first they came out to adjust a pee trap, cost 125 for 30 min they used some sort of glue. He leaves but says oh it might leak again??? My response was why.? I'm not paying 105 dollars for it to leak. He says oh it should be fine. Me. Then why say that. Well two hrs later it's leaking I call back to tell them they say we do not come out on weekend. I say but this was your plumbers fault why should I have to take off work, I paid 105 for you to adjust a pee trap. He finally agreed to come out. This time he brought his own parts. Cost 65 dollars . I also bought parts knowing he was going to gouge me.. I show him two different parts pvc and also bought a metal one brand new. He said if I use your parts I will void this job he wants to use his , for 65 dollars.. I would say he gouges women and would never use them agin oh he said my parts were cheap. They were 25 dollars not that cheap... so his parts probably cost him 10 dollars and charging me 65. I'm stuck I need my sink fixed. Be aware he brings two people to put in a pee trap?......... who does that.. update he knew he was gouging me so he charged me 35 when he showed me the bill but not before telling how much it should have cost. He said 150 hr plus 65 so 215. 00 to change a pee trap... wow... so total for my this job 140.00. I think he wanted me to thank him. Well I'm praying it doesn't leak again....

Imelda A.

1/28/2013

I received the very best service anyone could ever ask for, during a time of emergency!

I accidentally dropped a rigid piece of thick plastic from my aquarium siphon tubing into the toilet, which ended up clogging both bathroom toilets. Ohhhh nooooo!!!! I went online to search the Internet for the best plumbing companies. I called 4 companies to get an idea as to how much the cost will be. One doesn't service my area, another would not give their rates on the phone, then Courtesy Plumbing and the other company's rates were about the same. I decided to go with Courtesy Plumbing, because of the great reviews.

Tony arrived on time! He was very professional, courteous and very friendly. He took the time to explain what he was going to do, starting with the easier tasks then to the more difficult ones. I was very impressed, as he took the time to wear a shoe cover whenever he entered my house to avoid soiling my floors and carpet. Tony had to call another member of his crew, Perry (who was just as friendly and professional). Together with the use of a specialized camera managed to remove the wedged large plastic object. It was hard work, but they did it!!!!

Thank you so much, Tony, for using cost effective ways in helping resolve this problem! Some companies would have taken advantage of my situation and charge up a storm. Tony at Courtesy Plumbing is a great guy who really cares about helping his customers at reasonable pricing. I would definitely call them again for any plumbing problems! You've got a customer for life! Thank you!

Jeff R.

6/19/2014

I've never experienced this with Yelp before -- I don't write that many reviews -- but Tony, the owner at Courtesy, sent me a full refund and a written apology, saying he read the review and never wants anyone to feel the way you do. It doesn't change my experience with the plumbers, but I have to give him credit for caring to make things right. Thank you.

helen m.

9/30/2016

Our 16 years old of Rheem water heater finally gave up in the early morning hour and I called the Courtesy Plumbing and they gave me the honest estimate up front. Within a few hours later I had a new Ruud 50 gal of gas water heater put in by technicians Sieg and Sami. I would like to say Thank you for your professional and super job. If anyone out there needs to fix or replace their water heaters.This is the place most likely will earn your business.

German C.

08/03/2019 12:00:00 SA

Same day service
Reasonable prices
Been working with them for years and they always reliable. They are good about giving you a time frame for the plumber to arrive and the also call you prior to their arrival to let you they are on the way.
I will continue to give them my business.

Michelle S.

07/03/2013 12:00:00 SA

I can't agree enough with this rating. Tony, the owner has a fantastic crew. They are fair, reasonable, responsive, and diligent. They communicate well and are very dependable.

They have been servicing my rentals for years as well as having done work on my own house.

Mike M.

6/29/2013

I'm very happy with the service I received. The were able to get a plumber out within an hour and were very nice and professional.

Marie D.

03/04/2009 12:00:00 SA

3/4/2009: 5 Stars AGAIN! I'd give him more if I could.
We had to call Tony in again, this time because the dishwasher wouldn't drain and I couldn't get it unclogged by myself. Again, he was prompt, fast, friendly and professional. Our drain is clear, and we'll be calling him again next time. Call Tony, you won't be sorry and you'll understand why so many people can rate a plumber 5 stars.

1/8/2009: 5 Stars! Courtesy Plumbing is the kind of company that gives plumbing a good name! No plumber's crack, and your bathroom will be cleaner than when they got there. Just fast, friendly, honest service.
Last night, I discovered a leak in our bathroom coming from the toilet. I sent an email late last night and Tony, the owner, called me at 8 am (this was a non-emergency call). He said he'd be out at about noon, and was EARLY!
I have a 14 month old daughter who is curious. Tony didn't mind her watching him work from the hallway so that she wouldn't scream because see couldn't see what was going on. He was as friendly and personable as they come. My daughter loved him and I think she has her first crush.
Tony's a former Marine and it shows in his service, work ethic and honesty. Our bill was under $200 for an hour and a half worth of work and the parts necessary to fix, and only $10 over the quote because my flapper needed to be replaced. He offered his phone number if my landlord had any questions. We'll definitely be calling him again and passing his name and number to friends.

Ann P.

10/24/2017

Great service, reasonable pricing, friendly & knowledgeable staff. Had SDGE come on a Sunday night because of strong smelling gas in the laundry room of an apartment on sight. They diagnosed several aluminum pipe & valve leaks at the gas water heater. They turned off the water heater.

Early Monday morning I called Courtesy and they were able to get someone out by 11:15 am; were willing to get in thru a lock box with an old, friendly female dog inside (which the plumber called adorable. ) He fixed the problem efficiently- bringing the install up to code, turning the water heater back on for the tenants, replacing the key in the lockbox and charged us a very reasonable rate.

We have added Courtesy Plumbing to our list of preferred service providers for this San Diego property. Thanks!!!

Raouf B.

08/06/2019 12:00:00 SA

Excellent service. Charged as initially quoted. Showed up on time and fixed the issue. Answered all my questions. Will use Courtesy Plumbing services again.

Peter E.

02/08/2011 12:00:00 SA

Still loving these guys. Recently had Courtesy install an undersink water filtration system. They did the job perfectly, and for LESS than their original estimate. Love, love, love Courtesy Plumbing!

Ian M.

5/14/2011

I've had Courtesy Plumbing come to our place twice now. Tony is extremely honest and friendly. He just came out on his own time this weekend to fix a water heater leak and prides himself on great customer service.

I highly recommend Courtesy Plumbing!

Matt M.

07/09/2016 12:00:00 SA

Great service! Prompt response to the leaking waste pipe in our place. Thank you very much!

Sandi R.

10/25/2011

Tony arrived less than 30 minutes after my land lord called him to take care of my overflowing toilet and tub even though it was almost 9 pm. He fixed the problem in less than 10 minutes and everything was good to go. I'll make sure to suggest to my land lord that he call Courtesy Plumbing with any future plumbing issues. He was very professional and friendly enough to share an few laughs with us. Tony, you're much more handsome than that actor you've been compared to!! Five Stars to Courtesy Plumbing.

Burkley H.

11/04/2014 12:00:00 SA

Called a few places for an estimates for a pipe break in the ground and braced for the worse case scenario. Kind of funny all of them pretty much came around the same time as one another. Abraham was professional and waited till the first guy left before he got out of his truck to talk to me. He went and looked at all possible reasons why it would leak and did some test and found it. What could've ended in me paying almost $2500 was diagnosed to a $145 repair and no digging of the pipe. Great service. Thank you.

G L.

2/18/2015

Update of my previous review-- Tony the owner called me (twice) to apologize for the poor service I received with this installation, and actually refunded me the fee for the service, which was appreciated.
_______________________________

I had a bad experience with them installing a reverse osmosis water system recently. First of all, they quoted $125/hr for the job + cost of parts. When the plumber arrived, he gave me a totally different quote for the job but promised it would be for the complete job regardless of time. So I agreed to have him do it since I needed it done that week.

After installing it, he tested the system and said there was a problem-- water was spurting out of the airgap hole. He blamed it on the HARDWARE being defective, that it wasn't a problem with his installation. I said that I wasn't going to pay $400+ for a system that didn't work, so I asked if he could uninstall it so I could get a replacement-- he said that he would have to charge me BOTH for uninstalling it AND installing a new one. He then left for a federally mandated break. He said I could discuss with the owner but he was done with his job. As he was cleaning up, he noticed A PIECE HE DIDN'T INSTALL. The only redeeming factor was that he went back to the installation manual, figured out where the piece went and fixed it.

I don't know if this was an honest mistake, but I was not happy with how he presented the problem and that he was just going to walk away. I would have second thoughts about using them again.

jean c.

08/06/2010 12:00:00 SA

Set up an appointment wtih Michael for 10:00 am--he called the office to verify that time. No show on the scheduled day at 10:00 am. Called the office and told I am not on the schedule and that they do not schedule that way. DUH?! Told he will be there within a half hour. Again a no show. Later get a phone call he is on his way. Lost my business and I would not recommend them. Also, asked for an estimate and did not get one in writing.

R W.

2/24/2009

Fast, friendly, professional. I highly recommend Courtesy Plumbing.

J S.

01/03/2012 12:00:00 SA

I had problems with my garbage disposal over New Years and needed a new one installed. I emailed a couple of plumbers close to my area and Courtesy was the the quickest to respond. They responded fast and I was able to schedule an appointment sooner than I anticipated. Tony called me up and we were able to set up an installation within the hour of him calling me back. Tony is a true professional and did a quick and clean job. Definitely exceeded my expectations as far as the time it took to set an appointment up over a holiday weekend and the time it took to install the new garbage disposal. I recommend Courtesy to anyone who is in need of a plumber and I will be using Courtesy when I need plumbing services again.

Lucinda G.

11/23/2009

I called Courtesy Plumbing a couple of days ago for a clogged sewer drain. Which is a chronic problem in our old house. In the past, I have called various plumbers looking for one who could provide same day service without charging an arm and a leg. And it is usually a nightmare -- charging much more than quoted, stating that more work was needed than was actutally necessary, etc. But this time I found Courtesy Plumbing on Yelp, and could not have been happier with the service! Tony was extremely polite, worked around my schedule and charged even less than he quoted on the phone. It was so refreshing to meet such an honest and professional person in this industry. I highly recommend Courtesy Plumbing for any of your plumbing needs!

Maurice H.

12/11/2011 12:00:00 SA

Tony and Courtesy Plumbing rocks!!!

Need a plumber call Tony PERIOD.

This is the first time I've ever written a review, but I felt with the awesome service, work, and price it was well deserved.

Details:
He did a pipe leak repair on my condo which required some creative ingenuity since it was so hard to access the leaky pipe. With some creativity and yoga moves, Tony was able to address the problem and fix my leak. I was amazed on how he was able to get it done.

I could tell he took the time to do the job right, he also is very respectful of your property cleaning up after and using booties in the house.

Thank you Tony, and thanks to Yelp for the find on the best plumber in the business!

I will definitely be recommending these guys to all my friends and family and feel good knowing he will take care of them.

Daniel H.

4/27/2016

I think this might be the 3rd review I've ever done for a service/product. I felt Courtesy Plumbing and Joey Morris deserve praise for their wonderful and quick service. So we had a clogged drain/pipe that had major roots stuck inside it and caused our whole house's plumbing to be clogged. I called and had a different company come out but they couldn't unclog our pipes and recommended Jetting, which is an expensive procedure. So I decided to get a 2nd opinion and called Courtesy Plumbing. Joey Morris was the Tech they sent out. First thing he said was to let him try to unclog the pipes before we have to go and spend hundreds of dollars on Jetting. Less than 15mins was all it took him to find the roots and unclog our pipes. The other Tech from the company, really nice guy that he was, took 90mins and couldn't unclog the pipes. I'm very happy with Courtesy Plumbing and Joey Morris, they both saved me hundreds of dollars and now we have normal, unclog pipes!!

Adrienne B.

06/02/2013 12:00:00 SA

It was a Saturday, I really needed a plumber, and these guys were available. Their response was fast-- great 5 stars for that. BUT they were very, very expensive. The plumber spent, generously, 1 minute on the problem. The charge was nearly $200. Even allowing for reasonable travel time this seems pretty steep. I won't call this company again.

Konica M.

6/30/2014

I called them to help me with my hose connection outside my house because it was leaking. Sieg (I believe that is how his name is spelled) came out within and hour and fixed it very quickly for a very reasonable amount. He had all the parts with him. It really could not have been a better situation. I definitely will use them again in the future.

Kip D.

9/28/2009

Wow! Lionel was awesome! I had a lazy flush in my toilet and couldn't figure out how to fix it on my own. I found this company on Yelp (where else!?) and gave them a call based solely on their ratings.

Lionel came over within 2 hours of my call and took care of the lazy flush. It cost $90 which was a tad high but I think it was worth it because of Lionel. Why? Because:
1) He was extremely polite and professional. He was happy to be here!
2) He put on booties over his shoes when he came in. Necessary? Perhaps not. Expected? No! Appreciated? Absolutely! It was just a nice touch.
3) He was respectful of my condo.
4) He was really, really great.

In the past week, I've had service done by carpet cleaners, an appliance repair service, a computer backup service, and Lionel. By far, Lionel was the best!!

Courtesy Plumbing, if you're reading this, Lionel is an absolute gem and a keeper. You should give him a raise! I'll definitely use you again and hope to get Lionel or someone just like him!

Michelle R.

2/28/2009

Tony is the real deal!! Do not hesitate to call, your plumbing problem will be solved at a great price, and he is super friendly. Totally trustworthy guy. I am so so happy I checked Yelp and found Tony! He arrived right on time, finished the job quickly, was super clean, price is totally reasonable, all around great guy. This is the way a business should be run. Will definitely be recommending him to everyone I know!

SoCalKit L.

05/03/2012 12:00:00 SA

Per a friend's recommendation, we called Courtesy Plumbing today (on a Sunday). We received prompt, professional, and very courteous help with our clogged drain. Tony's attention to customer service is greatly appreciated. Call Courtesy Plumbing, you won't be disappointed. Thanks again!!!! :0)

Chris L.

03/02/2019 12:00:00 SA

We were very happy with Lou from Courtesy Plumbing. His communication with us throughout was helpful. He was very honest and focused on doing what was best for us. I would do business with Courtesy again and specifically request Lou.

Prasad N.

11/24/2021

I reached out to this business due to an emergency leak in kitchen faucet. While they were able to schedule my request same day i was wary of the ridiculous quote of $575 for parts+labor for replacing kitchen faucet with a standard Moen brand. I shopped around and cancelled the appointment after i found a neighborhood plumber who fixed it for $260. Having a 5 star rating does not justify the extreme price gouging tactics of this provider and will never use their service again.

P M.

1/27/2012

Highly recommend! This is the 3rd time I used these guys and they haven't let me down. This time, I was having a problem with my garbage disposal which wasn't running. The appointment was quick and Tony came out exactly on time. He checked it out and found it could be unjammed and reset and run with no problem. He had it going in about 5min, left the tool and didn't charge me a dime. Previous work his company wasn't free, but was of high quality and reasonable cost.

Ann J.

5/28/2021

Lou was very professional and knowledgeable, he quickly found where the leak was and repaired on the spot. He was pleasant to work with and his sunny personality cast an impressive image on himself and the company. Will definitely work with courtesy plumbing again in the future.

Steve S.

12/26/2019

I noticed on the Saturday before Christmas (Wed) while mowing my lawn, I has some puddling in one area. I have an emergency shut-off for my sprinklers, so I shut that off, thinking I had a sprinkler issue (which had not been running because of rain). When the puddling remained through the weekend, I knew I had a bigger issue. Courtesy Plumbing had terrific Yelp reviews. I called and they sent Abraham out at 8am Tuesday (Christmas Eve day). It had rained Monday and was forecasted for Tuesday. Abraham was quickly able to determine the general area of the leak and showed me, based on puddling surrounding my house, that this was a pretty significant leak. He (correctly) advised and explained I needed a leak detection company to locate the leak so he could repair it. Again, it's Christmas Eve day and I have 20 family members coming for Christmas the next day. No way is this problem getting taken care of before Christmas. Abraham walked me though the call I needed to make to a detection company and made some company suggestions. I made the call to a company that was stellar as well, which was able to locate the leak the same morning. Courtesy Plumbing staying in touch with me on my progress that morning and had Abraham come back to my house by shortly after noon. He arrived as the detection guy was wrapping up. The detection guy dug a hole to expose the leaking pipe. Abraham took over and expanded the hole to a size large enough to do the repair. The job was a wet muddy mess. By late afternoon, the repair was done. Abraham stayed around after (I did not request he do so) and assisted me in putting my lawn back together. I had picked up two large bags of soil to fill the hole rather than replace the hole with the saturated mud. Abraham took it upon himself to continue to to the heavy-lifting, dirty work. He re-place the piece of sod that the detection guy had carefully sliced out before digging the hole, keeping the lawn presentable. Great to experience such incredible customer service and integrity. It was a Christmas Miracle.

Annie G.

1/27/2009

Tony and Courtesy Plumbing is awesome! Our water heater broke this Saturday, it was terrible, water everywhere and I was about to freak out! I called Tony based on his reviews here on yelp, he came out immediately and even called to let us know he was on the way.

We ended up having to get the unit replaced and Tony also re-did all the piping to make it safe and up to code. We had a bit of a problem with one of the parts a few hours later, it started to leak again. We called him to come back. Remember, this was Saturday night and he was out with some friends. He returned immediately and fixed it. He even called back the day after to make sure everything was ok.

Tony is such a nice guy and definitely very courteous. He put on booties before coming into the house and laid down a cloth along the entire walkway between the front door and the water heater. During the few hours he was at our house, he even managed to become buds with my dad who is usually not the most personable person.

I was so impressed by his professionalism, courteousness and commitment to customer service. He gave us a great deal and did an excellent job. I highly recommend Tony and Courtesy Plumbing to anyone!

Sandra F.

4/21/2010

GREAT EXPERIENCE!! Toilet and shower clogged and found water leaking around a pipe and under the home into the crawl-space. I thought I had a big repipe job coming, and I was stressed! Tony and his partner came by EARLY (!), I explained the situation with them and Tony got into my basement to watch the problem, and ultimately it was found to be a minor and easily solved problem. STRESS GONE! I had a blast chatting with Tony too! Just a nice, great guy!

I've been through a lot of repairs with my old house. Tony was professional, clean (even put some cloth boot covers over their shoes), and expertly fixed the plumbing issues. I thought maybe he should check my other bathroom, and after a good look, he didn't think there were any similar issues, and he didn't want me to waste my money. Like I said...great guy. The price was more than fair, and I happily paid the service call. Good experiences give return business, and I'll call Courtesy Plumbing first for any future problems. Thanks Tony!

Dr. C

Ron E.

4/24/2013

great job courtesy plumbing, You guys were on it.. i called them and they came quick..they are the best in the business you won't be disappointed at all... and they are very fair on there prices, then anyone else out there... thank you courtesy... i can use my toilet again... thanks for the new tank less water heater... instant hot water... wow!!!!

Nemo L.

5/18/2013

Friendly, courteous service.
5 star is their average because that's what they deserve

Pablo R.

7/26/2016

Quick and courteous service. Had issues with a toilet in an apartment I was renting, and chose this company based on other positive reviews. They certainly lived up to them, arriving right on time, taking care of the problem quickly, and explaining exactly what they were doing. Cleaned up after themselves and were very polite. Highly recommend using them!

Laurie C.

10/25/2011

Tony came today to fix our clogged sink. He also fixed our clogged toilet two months ago. Both times, they were courteous on the phone, scheduled a same-day appointment with only a 2-hour window, arrived on time, explained the issue, fixed the problem, then cleaned the work area. No fuss, no muss. Tony wrote the bill, imprinted my credit card number, I signed and the problem was solved like it never happened. Thanks, Tony!

Carolyn H.

1/18/2019

This is a plumbing company that excels in customer service and quality work. Jason found and repaired the source of our water leak quickly and recommended preventive measure for the future.

Thank you Courtesy Plumbing!

Stina B.

12/31/2019

Courtesy did some plumbing work for us when we moved in. They are a great company. Joanne is really on it, and quick to respond to all your questions. We very much respect this company and will use them in the future.

Annie S.

3/22/2016

I have very mixed feelings about this place. I had a kitchen sink backing up and needed a plumber fast. I have a toddler and a newborn and only one sink/drain in the kitchen.

The pros:
- They promised to be out same day and they were.
- The plumber was very knowledgable and courteous upon arrival.
- He wore booties in my house.
- They offer discounts such as senior discounts and military discounts.
- They were able to look at other plumbing issues I was having while in my home.

The Cons:
- Apparently the lady in the office that I spoke to this morning must be new because she didn't quote me the correct price said the plumber.
- The extra work I asked the plumber to look into ended up costing me hundreds and he didn't even check to see that the price to fix it was ok with me.

Upon the plumber leaving I asked how much it was since he was able to do 3 things in less time than they thought it would take just to de-clog the kitchen sink and when it was nearly $300, I literally was at a loss for words. I was stunned!

I will not be using them again simply because I did not think it was very professional to conduct work without giving me a quote or checking that the price was ok with me before conducting the work - even though I asked him to look at the issues. When the price is that steep, you should double check with the customer they want it done first. But, if price is no object to you, the company is great!

Julie W.

06/01/2020 12:00:00 SA

Requested an estimate from Curtesy Plumbing on yelp and received a response right away. We scheduled an appointment for a plumber to come out and a day before the appointment, the office called and asked if I was interested in an earlier appointment since they had an opening. Within the hour, Abraham came knocking on the door.

I appreciated that Abraham placed booties on his shoes to keep our floors clean. He was professional and courteous, not to mention super knowledgeable about his work. He listened to all my concerns and made suggestions on what can be done to fix our shower. He took the time to clean up after the work was done. I could not have asked for a better plumber!!

I strongly recommend Curtesy Plumbing, they are very lucky to have Abraham working along side them.

Sarah D.

8/24/2010

A few weeks ago we had a major issue with the plumbing in our house -we didn't know who to turn to either because now a days you can get these fly by night companies that will change you an arm and leg and nothing is done to fix the problem.

I did some research on Yelp and some of the local search engines and as very impressed with the reviews that were left for this company.

The employees were a very friendly and knowledgeable in the field. They also took the time to explain the problem we had in general terms not any crazy plumber talk.

Pricing was also very affordable. When I received the final bill I thought it was going to be so much higher so they defiantly get another star in my book!

Aimee C.

10/27/2018

We called Courtesy to address a leaking faucet and overall faucet replacement -- Scheduling was easy and prompt; got an appointment for the next day at a window that worked for us. Our plumber Lou called when he was on the way, was very courteous and friendly when he arrived, respectful of our house and completed the replacement quickly and efficiently. Paperwork and payment was easy -- I'd definitely recommend/use them again!

Jackie L.

5/17/2021

Courtesy Plumbing helped resolve our terrible water pressure issues. Other companies couldn't come out for several days, but luckily Courtesy was able to get me someone that same day. We really appreciated it. Communication was great. I was given updates on my plumber's eta so I didn't have to sit and wait. Will definitely recommend to friends and neighbors, and use again!

Andy L.

8/30/2013

Phone call was answered promptly by Adrianna, which I appreciated since other plumbers I tried to get a hold of never answered or called me back. Had an appointment made promptly, and Lou called and arrived at the appointed time. Had a slow-draining toilet that he tried to use an auger on, eventually diagnosed the problem as being my toilet. He replaced my toilet and did a fantastic job. Lou was very friendly and courteous, just great customer service. A little pricey at $125/hr labor, but it was worth it.

Dianne P.

07/08/2015 12:00:00 SA

They replaced my toilet and an outside faucet fixture and it was all finished in under an hour (including taking the old toilet away). They were fast, pleasant, professional, and extremely patient with me (I take patience, I know). I would happily use them again and would recommend them without hesitation. Sieg and Jason were great and, for the record, I've had nothing but good service from the office staff (I believe I interacted with Joanne and Diane) who answer the phone promptly and call with reminders. Really a pleasure and my new toilet looks great.

Ad D.

5/20/2022

My apt had a slab leak. I called two companies to get quotes. Courtesy was there when they said they would be which is huge now a days, the price was slightly more competitive and they were more thorough and transparent with the work that needed to be done. After completing the work there were no surprises on the bill.

Fast, clean and honest.

Thanks!

Teri W.

1/16/2017

Had a clogged kitchen sink. Called them, to schedule appointment. Was called 15 minutes before they arrived to let me know they were on their way. (Was schedules between 1 and 4pm, they called to say they were coming at 12:40 and arrived at 12:55) Joey checked out the sink, estimated it at $105 came in with the snake and unclogged it. Very professional, punctual and nice.

Joe M.

4/18/2015

Nothing but praise for this company. Courtesy Plumbing was super responsive to the message I left and was flexible in working with my schedule. Sieg was on time and gave us some options for the sink we were having installed. He was honest, very knowledgeable, and professional. We have had many contractors in our home recently and Courtesy Plumbing is the only one we've been happy with.

We will definitely call again and highly recommend these guys!!

Aunt M.

05/03/2012 12:00:00 SA

Pretty darn wonderful. I am visiting my aunt and this morning suddenly the shower has sewage backed up in it. My auntie had a huge day planned so I took the reins to fix the drain. Courtesy answered the phone right away and was in the driveway inside of a half an hour:) tony was courteous (no pun intended) efficient, timely and fixed the problem in no time.

Jodie L.

5/23/2016

I want to preface this review by telling you I spoke with 15 different plumbers regarding a gas line (whom were all certified gas line plumbers) and had 5 estimates done by 5 different plumbers. All I ended up with, was more confusion and a handful of untrustworthy plumbers.

Thank god for Courtesy Plumbing! Hardworking, honest, and knowledgable. They do not try to scam you like every other plumber or say they need to do extra unnecessary work just to get more money out of you.

Perry, thank you for all of your help, you are awesome. Tony, you are a gem. One of those super rare, shiny gems. Christi, thank you for being so on top of it! You guys are a phenomenal team - all of my plumbing needs will be immediately directed to this company.

Sue L.

4/21/2020

Contacted office in am via Yelp re: broken water heater. Christy replied right away. Promised to call when plumber was reroute with a commitment to arrive between 12 -3. Sam arrived at noon, went back to warehouse for correct size of heater. Finished job by 2 pm. Fantastic, cleaned area, and removed old heater. Sam followed safe distancing, wore mask/gloves and very polite. We highly recommend Courtesy !

Grant K.

4/30/2012

We've used Courtesy Plumbing twice. Most recently we had a tub back up and e-mailed them Sunday night. They had a great plumber out here at 9AM Monday morning and the tub was repaired by 9:45. Both of our experiences have been very good. Fast, courteous service.

Kay C.

12/23/2016

Very honest. Explain things clearly. Have used them multiple times for our our own home and the one we are renting out- and will continue to do so!

Raj K.

03/08/2014 12:00:00 SA

I had a great experience with Tony. He was friendly, came same day and told me exactly how to order a part myself and save $80. Thanks a lot dude. Keeping him on file.

Angela R.

9/16/2011

Have never had such a pleasurable experience with my household plumbing. Too many reasons to list. Finally, a plumbing company I can TRUST!!

Rj K.

4/20/2009

First off Tony is awesome! The kitchen sink was plugged up due to me being stupid :( My boyfriend spoke with Tony on the phone and he was professional and helpful. We called a little after 11am and he said he would be here between 1-2. He got here at 1pm sharp! He even called before he came, so yay for no waiting all day ! His quote was accurate, and he was in and out. Very reliable and honest guy. He even gave me tips for things to avoid in the garbage disposal. He also offered me a 30 day guarantee on the work performed. I will go to Tony every time :)

Jonathan B.

03/08/2022 12:00:00 SA

Amazing company, fast, friendly, knowledgeable, on time and priced well. We had Siegfried come by and couldn't be a nicer guy. Many times plumbers can be a little rough around the edges, such a pleasant experience. Another company wanted to cut into our walls and charge us 4 times the amount, with a fix Courtesy managed with ease, and no cutting. Will be my go-to company moving forward.

Kimmy Y.

11/15/2016

Just my basic Friday night: water heat broke and water EVERYWHERE in my house. After my break down, got on yelp to see how we could fix the water heater. I saw the amazing reviews here and messaged them with pictures of my water heater and got a response within an hour from Tony! He said he could get someone out the next morning (Saturday) and gave me an estimate to fix it.
After deciding not to turn my house into an indoor pool, I started dealing with the wet carpet and had steamers come out. The next morning (Saturday), I called Courtesy Plumbing to see if I could get someone to come out and the person on the phone told me they would be able to on Monday and I told him I had messaged Tony about it already. He was super nice and told me he'd contact Tony and see what he could do.
Lo and behold-Abraham was at my house at 9AM. My house was a circus at this point, 2 guys from steamers trying to assess the carpets and walls and Abraham trying to fix the water heater. Luckily, we did not have to replace the water heater this time as it was the drain valve that had broken and he was able to replace it.
Thank you Tony and Abraham for such fast and efficient service!

Gwen F.

3/30/2009

Wow, Tony was really nice and professional. My husband and I were pleased with the service and felt like we weren't being ripped off. Tony was helpful and explained the problem and how to fix it (without him) should it occur again. We spent a good deal of the time laughing and talking - and the price was a fixed $78. it was refreshing to know that there are still good guys out there trying to do their jobs right because they care. lastly, Tony works in
La Jolla and we live in El Cajon - he drove a long way on a busy day to help us out... and it was still only $78!

Toon C.

12/29/2016

Good accommodation, good service , good quality and good price. The sink in my kitchen was not drain , my friend call to ask for the cost and we got the very reasonable price and very flexible schedule. Joey was the one who came to help us! He arrive in time and told us the same price as we discuss before. He took maybe one hour to clean the sink and he came back to say sorry and told me about the problem and the new price. He very nice and i know he try to fix it that why i say yes and he went up to the roof to clean it. Strongly recommend for everyone. Their also call to check after like one week about everything and service. This is my first choice next time if i have the problem !

Leila A.

6/24/2020

Our plumbing that connects to street became semi disconnected. The person who answers the phone told me that it would cost $5600. Then changed their mind and said $3600. I got it fixed by someone else for $1800. You give La Jolla address and they overcharge.

Rita K.

5/26/2011

I called Courtesy Plumbing at 10 am this morning and Tony the owner was here in less than two hours. The three other plumbers I called could not come out until late in the afternoon or tomorrow. Tony was an extremely courteous, knowledgeable and humorous guy who seemed to really enjoy his work! He explained everything he was doing and what I needed to do prevent future problems with my toilet. On top of great service, his prices were very reasonable. I will definitely use Courtesy Plumbing in the future. Thanks Tony!

brian s.

7/29/2009

Every plumbing company does same job.
But what makes Tony different than others?
First, he looks very clean and does his job very professional.
Second, he is very friendly and kind.
Third, everytime I call him he trys to come ASAP and finish his job in same day I call.
That's how he makes lots of different than others.

Janet S.

07/04/2009 12:00:00 SA

I needed to find a plumber and turned to Yelp for some recommendations. I saw the raving reviews for Courtesy Plumbing and decided to give them a try. Just like the reviews said, Tony was professional, courteous, clean, and very easy going! I had an 8AM appointment and he showed up on time as promised and he got the job done quickly! I would highly recommend him!

Kevin L.

10/07/2019 12:00:00 SA

Woke up this morning with no hot water. I called Courtesy Plumbing for a repair and Jason was on site within just a few hours. Unfortunately he found that it was not something that could be easily repaired and due to the age of my machine I decided to replace the whole thing. He was very helpful at outlining my options.
Jason was back with a new tank in under an hour and had it installed shortly thereafter. It was as painless as writing a check for a new WH can be. Highly recommend

Cece G.

10/25/2011

Never thought my first review on Yelp would be for a plumber! The gal on the phone was extremely nice and scheduled us right away. Tony was professional and courteous. He took extra time to make sure the shower drain was perfect before he left. He was super helpful and you can tell he really wants to have happy customers. I highly recommend them and will call again if we need them in the future!

Christine N.

11/28/2012

Courtesy plumbing is my go to plumber. We have used them for 3 years. Tony, the owner, is a consummate professional, providing excellent service and hiring equally outstanding staff. We have had nothing but stellar service, both in terms of getting things fixed quickly, completely and always with a terrific repairman. From the people who schedule appointments to the actual service repairman, everyone has a genuine concern for customer care. I recommend Lou, in particular, who has come out twice to our house, first to repair a leaking shower and then a leaking toilet tank. He is always enthusiastic, friendly, helpful and technically proficient. HIGHLY HIGHLY RECOMMEND!

cndy c.

06/10/2015 12:00:00 SA

We have used courtesy Plumming many times actually for all our Plumming needs .
They were polite and respectful. I want to point out one thing that I noticed about all the plummers we've had in our home. They have all been terrific. I don't get the creeps when one of their Plummers comes to the door. I feel like they could be family after they finish the job. That says a lot these days. I trust them!!

Marc L.

11/25/2020

I went with Courtesy because I got a firm quote and time right away and I don't have time to play a lot of phone or email tag. That they're rated 5 stars on Yelp was a side benefit - but the service was great! The disposal turned out to be just jammed and it didn't need to be replaced so I can't comment on much else, but there are plenty of other reviews regarding more extensive work.

Ste L.

8/29/2012

Had a water heater disaster this morning - water gushing out of the top, garage flooded, water flowing down the street - the whole nine yards. Called numerous plumbing places and either they didn't answer or they couldn't get to me soon enough.

Courtesy had a guy around 3 hours after I called. He figured out the dead water heater was probably under warrantee and called home depot to get a replacement water heater for a steep discount under the warrantee because they had the same one in stock. It was installed a few hours later and we now have a brand new energy star GE water heater, no flooding, hot water, and a happy family. All for a really, really good price.

Highly recommended.

Bonnie S.

10/07/2016 12:00:00 SA

Thank you Perry for the great work you just did, here in our home.

What began as a drippy faucet turned into a flood when the shut off valve under the sink broke. Without quick help from Perry, his water vac and a bunch of fans, disaster has been averted!
I am so very pleased and grateful that Courtesy plumbing has such knowledgable employees.

Their five star reviews and spot on.

Erik D.

9/24/2010

A +++++ Is what I would give Courtesy Plumbing!! AWESOME !! On 09-23-10 at around 7pm my water heater was flowing water out of my garage! I called and talked to Tony (Nice Guy) and he was able to send someone out the next morning. Michael came out and replaced my water heater within 1 1/2 hours. VERY professional and VERY nice. These guys are not sketchy or shady.

I called around to ( 6 ) different companies and they where the nicest and LEAST expensive. I was getting quoted $975 to $1700. I had no idea these things where so expensive.

THANK YOU ! THANK YOU ! Courtesy Plumbing! You guys are now on the fridge for future service. A+++++

Boutros K.

2/22/2015

I was in major jam I needed a plumber quickly. Courtesy came through like champs!
Abraham was very knowledgable and was able to take care of the sink in a very quick manner while providing great service.
Will use them again and recommended them to all my friends.

Raj G.

6/23/2022

Courtesy plumbing came out to check a humming noise that was coming every time I opened any tap in my condo. Jason came out and figured the problem one by one. Jason was professional and courteous. Since I had a baby, he was kind enough to take his shoes off every time he came in. He cleaned up after the job and was a complete pleasure to work with. I highly recommend him.

Liza E.

06/03/2010 12:00:00 SA

These guys definitley live up to their past reviews. I had a plumbing issue on Memorial Day and sent them an email through their website. Adrianna called me back almost immediately, and she was very professional and friendly. I explained the problem and she offered to send someone out that night. But I felt bad because it was a holiday weekend and since it was already 7pm at night, I figured we could wait till the next day. She was able to send someone out the very next morning and the whole thing cost us less than a hundred dollars!!! All in all, our only choice for any future plumbing issues will be Courtesy Plumbing. Thanks guys. :)

James H.

4/29/2013

This is either my first or second review ever on yelp, so it shows you how this company deserves my recommendation. My water heater started leaking on Sunday evening. I shut off the cold intake, drained some of the water out to relieve the pressure, and went to bed.

On monday morning, I called several plumbing places, and the Courtesy Plumbing office manager was the most responsive & helpful. They got about half a dozen technicians in the field and fit me in the same day in the afternoon with a time frame of 1pm to 4pm. I got a 15 min courtesy call from the office and Tony showed up a little after 1pm.

Tony was helpful, honest, and a pretty cool guy. He looked up the serial number of my water heater and determined it was 10 years old (6-10 years is about the avg life time). He quoted me a good price for a new water heater, even helped me with 2 minor plumbing fixes that I didn't know how to do, but he took care of in 10 min each. (Leaky shower & tighten kitchen faucet) Tony knows his stuff and made it look easy. He's respectful and puts shoe covers when walking in/out of my house. Tony asked another technician Abraham pick up a new water heater and installed it.

Abraham showed up in about 45 min. He was quick, did good work, and had a really good demeanor about him. He installed a drip pan (I didn't have one before), installed the new unit, and hauled off the old one. Finished in less than 2 hours.

Today, I called the office to ask a question about my shower. Adriana relayed the message and Tony called me within the hour. Problem resolved.

Courtesy Plumbing is legit. Good service, good price, good plumbing. Thanks guys! - James H.

Glenda D.

08/07/2013 12:00:00 SA

I had my property manager book Courtesy Plumbing to replace the garbage disposal in my townhouse. Tony (the owner) was very polite and friendly, he answered all my questions and even took time (after the disposal replacement) to fix one of my toilets (don't ask me details). His expertise was very reassuring and I would recommend Courtesy Plumbing to anyone needing plumbing services. Tony was even gracious after I showed up an hour late (miscommunication from the property manager on time frame)! Thanks MUCH!

Elena K.

1/15/2020

Lou, the superstar plumber, has done it again! I called Courtesy Plumbing the morning I noticed a leak near our water heaters and was assisted by a friendly woman who got me scheduled with Lou for the next morning. Lou arrived close to the beginning of the 10am-1pm window and was able to identify the pinhole leak very quickly. Unfortunately for us, the water heaters had been installed (not by Courtesy) without an important tank pressure canister and the pressure regulating valve thing was broken and we needed to have the piping rebuilt to resolve the leak and the two items installed. Fortunately for us, Lou is super knowledgeable, explains everything thoroughly and at a level a lay person can understand, and is great at what he does. Extra points for wearing shoe covers indoors at all times, cleaning up the mess left behind from the work, being super kind and providing information about the health of our water heaters.

This is the second time we have used Courtesy Plumbing and have had Lou assist with our plumbing needs. Selfishly, I hope Lou never leaves Courtesy because I have found our plumber for life. If you are looking for a great Plumbing company that guarantees their work and doesn't employ creepy, dirty shoe wearing plumbers, look no further. Honest, super clean, helpful, very knowledgeable and happy to answer my many questions! It's never enjoyable to write checks with a comma but it makes things easier when the experience is without any issues. I wholeheartedly recommend Courtesy Plumbing and Lou (although I'm pretty sure all the employees are great) for all of your plumbing needs.

Steve S.

05/11/2016 12:00:00 SA

I've used many plumbing services over the past few years, but have never been completely satisfied with the service they've offered. A few weeks ago, our hot water tank burst and it flooded our garage. Based on Yelp reviews, I decided to give the folks at Courtesy Plumbing a call. I was impressed right from the start - it was easy to make an appointment - they had availability the very same day, and within a few minutes of the plumber looking at the issue, they were able to put together an estimate and get the repair done the same day (which involved ordering a brand new hot water tank). I had them relocate the tank to make place for repair due to water damage - and then relocate it back once complete (which just happened today). Overall, I have to say that these guys are great. Super knowledgeable, friendly, and I just felt comfortable seeing them at work. A technician by the name of Lou did all the work - and I have to say that he was awesome. I highly recommend asking for him if you call Courtesy Plumbing for work. They're not the cheapest by any means, but they're good. It's not often I give a business a 5 star review on Yelp - but these guys definitely impressed me!

Marian M.

07/08/2016 12:00:00 SA

Wonderful service! I rarely write reviews, but Perry at courtesy plumbing deserves one! I thought I needed a new garbage disposial, but he showed me a restart button that I did not know about and fixed it. He also replaced a shower valve for me quickly and professionally. Perry also certainly lived up to the company name. A great service experience!

King's K.

12/14/2016

Let start by saying WOW!!! Great job Courtesy Plumbing. I needed to replace my 50 gal water heater the other day. I called other company's to get estimates for replacing my water heater. What I thought was going to be an easy job, they gave me a price that was outrageous. It seemed like they didn't want to do the work.

So, that's when I called courtesy Plumbing and not only did the front office tell me they can do it. They came the same day and the price given was much cheaper then the other companies i called. Sieg and Sami came out like promised by the office. I was amazed on how quick and efficient they both where in changing my 50 Gal water heater . Rest assure, Courtesy Plumbing is at the top of my list for future plumbing needs. Thanks again for the prompt and quick response.

Jen Joun B.

10/20/2022

Courtesy Plumbing has always been our go to. Not only are their prices fair in comparison to the other companies in the area, they truly are courteous and professional.

The people in the office always give me a reasonable window or eta and they are reliable.

We had 3 technicians take care of us over the years and all of them have been able to fix the issue and provide me with the knowledge needed to go forward.

They have replaced all of our toilets, faucets, shower heads and fixtures, installed a regulator pump, and much more. We plan to remodel our master bathroom and I will be scheduling with Courtesy!

Motoko S.

04/04/2017 12:00:00 SA

We finished two bathroom remodels in the last few years so we know some plumbers, but we aren't happy with their communication skills and how they keep making excuses when they are late so we were hesitated to hire them for our next project. I found Courtesy Plumbing here on Yelp so I decided to ask them to hook up our new washer and dryer in newly built laundry room addition. Tony's response on Yelp was fast, the office lady was patient with me while I could be using wrong plumbing terms, and the technician who did the work was on time, fast, knowledgeable, and really nice. Courtesy Plumbing is now our go-to guys for everything plumbing related!

Charlie H.

06/02/2015 12:00:00 SA

Average. Pros: Quick Cons: negative attitude, expensive. I felt like their attitude was, I don't have time to figure this out so just replace it.

Ramachandra U.

09/08/2022 12:00:00 SA

Excellent in all aspects is an understatement for these guys.
This plumbing service is a rare combo package of great work, timing, commitment, support and honesty.

E F.

11/02/2022 12:00:00 SA

We needed to have a garbage disposal installed. Lou came out. He was very friendly, careful with our home. He also wore protective booties & mask.
We highly recommend this company. Very professional and great work

A T.

04/09/2013 12:00:00 SA

The price they charged was even less than the quote they gave me over the phone. Thorough & checked out other issues to ensure everything was in working order and that they had diagnosed the only problem. Would definitely use them again.

Em S.

2/22/2010

Tony returned to come back today, just as promised, to fix the leak in our kitchen and the tub. He's a very approachable and honest guy, with a great sense of humor. He's the type of person who's found what he likes to do and built a company around it--that is awesome. The impression, not just in the name, is obvious that the company stands for great customer service all around.

He has great problem solving skills and was welcome to answer any questions I had. He was quick to figure out that the faucet no longer had parts for sale, so he just gave us a brand new, beautiful faucet. I see people talked about him wearing booties on his shoes to not ruin the carpet, he did when he came over as a courtesy and he didn't have to. He assured me that if anything went wrong with what he fixed to give him another call and he'd be back.

I'm so glad my property management hired Courtesy Plumbing. If I know someone who needs a great plumber, I've got a reference for sure!

Thanks, Tony!

D D.

11/11/2014 12:00:00 SA

I rarely give a 5 star review, but this company definitely deserves that. My toilet was running and I couldn't get it to stop. After checking on yelp, this company had the highest ratings and I know why. I had to make a late night emergency call. They responded back to me within 5 minutes. Joey, first walked me through steps on the phone, to see if I could get it to quit running, so I didn't have to pay for the emergency call. To no avail, it wouldn't stop. Joey was at my house within 30 minutes. My valve was broken so he replaced it. Of no fault of Joeys, my flapper was also broken and the toilet was still running a little. I called them back and Tony came out and replaced the flapper at no cost to me. Tony also checked my water pressure and fixed that, again at no cost to me. I wasn't looking for a handout, just out of the kindness of his heart, he tightened up the valve and now, I have great pressure coming into the house. I highly recommend them for any of your plumbing needs. They were extremely friendly and very professional. Any plumbing needs I may require in the future, I know who I'm calling. Trust me, use them, they are great!!

Mike B.

10/23/2020

I have used them quite a bit for my homes. Their workers are knowledgeable, friendly and ready to solve the problem. Their prices are extremely reasonable. I had a slap leak, which required either removing/replacing flooring and concrete or finding the manifold and rerouting the hot water line. They were the only company that recommended to reroute about 5 ft of cooper. I have also hired them to replace water heaters several times. Great service!! My goto plumbers.

Crissy V.

1/18/2021

They accommodated me when I needed to get my toilet fixed! They were so nice in scheduling and made sure to explain what I needed done. Definitely my go to from now on

Kristian T.

9/29/2013

These guys are seriously AMAZING! I had an issue with my garbage disposal, and when they came out, it turned out to be an easy-fix (I obviously know very little about these things) so the plumber reduced my fee for coming out and even gave me his allen wrench!! If I have any more issues (God forbid!) I will be calling Courtesy Plumbing!!

UPDATE: I called them again for a water heater replacement, and they scheduled an appointment for the following day. The plumber was kind, professional and knowledgable and went out of his way to answer my questions and explain details of the process to me. The price was affordable too, which is always a bonus. My only complaint is that they did not suggest a pan installation beforehand (to catch any leaks that may occur) and since we are in a second story condo, it was a necessary addition to protect the tenants downstairs. We ended up paying for them to come out again and install it later.

Guy G.

06/03/2012 12:00:00 SA

Had an emergency on Sunday evening. The shower wasn't stopping. The cartridge was stuck. My call was returned fast and the plumber was on his way soon. He was able to change the cartridge for a fair price and provided a valuable service.
Thanks again Siegfried!

Kim S.

12/27/2013

Thanks to Yelp I found these guys. We just moved to a new place and had multiple little plumbing issues. So far we've had two calls. Lou came out and replaced the bibs and valves for the fridge and washer and dryer. Abraham came out and replaced our kitchen faucet, garbage disposal, and a shower head. Kudos to him to Abraham for trying to make it as cheap for us as possible, especially considering how much money we've had to spend since moving in here.
Both Lou and Abraham were very friendly and professional. When I asked Lou about a whole house water filtration system, he explained how it would all work with our plumbing and let me know that they would install any system, even though they do have a particular system they endorse.
I'll definitely be calling Courtesy first for any plumbing issue in the future!

Brian B.

8/16/2014

Two years later and I'm still using Tony and Courtesy Plumbing. Wouldn't use any other. So, this time, my homeowners' insurance refused to renew my policy unless I got a full home inspection of my visible plumbing (based on the incident in 2012 I've described in my prior comment). Tony himself came over on a Saturday morning and walked through the house (putting booties on over his shoes - thank you!) and around it, tightening joints, and letting me know which valves and pipes were old and that I might consider replacing. He took notes and will send me an estimate for that job. In the end, while I was expecting to pay time-and-a-half for his Saturday morning visit, he waived the charge. How am I gonna charge you for this? It's that kind of honesty, integrity and just plain common business sense that's going to keep him on my speed-dial for any plumbing need I ever have. I can't recommend Tony highly enough.

Mark H.

10/01/2019 12:00:00 SA

I needed help with a small disc that had fallen into my washing machine drain. Joey Morris arrived on time and with all the right gear. He shot a camera view down the drain and located the disc.... his vacuum pulled it out, after he used a coat hanger to give the disc a little push. I'm a big fan of Joey... and of Courtesy. Give them a chance and they won't disappoint.

Sandra H.

11/13/2012

Fantastic service. Extremely knowledgeable about my Moen fixtures. Victor, in particular, helped me tremendously secure replacement parts from manufacturer by calling them and ordering parts right after his inspection. Their quote was very comparable to the other quotes received. Would call them again and recommend them.

Deborah N.

1/24/2021

My husband and I had such a great experience with Courtesy Plumbing. Our team was Jason, Abraham, Joey Jr and Angel. Our plumbing issue started in one bathroom with a back up and then eventually led to 4 cracks throughout the house of our old cast iron piping. We had a different company start the project but we had a very bad experience with them so we called Courtesy based on their high rated reviews, they did a detailed inspection, they were very honest people and my husband and I got a good vibe from them so we hired them to do a entire repipe of our house (sewer and supply side) we are more than pleased with everything, their professionalism, their speed, their attention to details, their work was above par from the way they laid the pipe with perfection (used levels and showed us), and our new supply lines and the cement look so good! Repiping a house isn't cheap but we are very pleased with the work. As more issues would arise during our project that were unexpected they would give us options or they would just fix it and move on with the project. I didn't feel nickel and dimed one but, their pricing was very fair for the quality you get. We won't use another plumbing company after our experience, you shouldn't be disappointed.

Lee B.

3/31/2022

Lou was polite, professional, informative, honest, and overall a really nice guy. He fixed our leaky toilet quickly, and left our bathroom clean and sparkling. We are extremely pleased with Lou's work. Will absolutely recommend Courtesy Plumbing (and Lou) to others and will definitely use again if needed. Thanks Lou!!

E S.

11/25/2014

My tankless water heater went out Sunday morning. We frantically tried to find a replacement (all brands are different--such a pain!) We found one Monday morning (almost the exact same one as we had) and called several plumbers who were recommended to us but they were all too busy (Monday before Thanksgiving). I came to Yelp for help and found Courtesy Plumbing who had great reviews so I gave them a call. They were able to come out 2 hours later to install the water heater. The plumber was actually a little early which was great for us. He was professional, didn't try to sell us stuff we didn't need, and did a quick install job. He was done in less than 1 hour and charged us for less than 1 hour. You can't beat that! No extra fee just for showing up, no 1 hour minimum charge. We were very happy and would call them again. The only thing I'd warn you about is that they said they'd call me when the plumber was 20-30 minutes from arriving and they didn't so don't count on that call--you'll need to just be there.

J K.

08/07/2013 12:00:00 SA

There was a leak in between my unit and my neighbor's and Lou, the plumber sent out from Courtesy Plumbing, was able to quickly determine the cause. Aside from his professionalism in determining the issue, my neighbor was rude and disrespectful to him. She is an elderly woman and appeared to worry she was being taken advantage of (my father who is a soil engineer and I were there and had nothing but confidence in what Lou was doing) and appeared to take it out on Lou. She even briefly withheld payment until one of our other neighbors could come by to confirm what Lou had been saying made sense. Throughout the situation he was respectful, knowledgable and friendly and I will not hesitate to highly recommend Courtesy Plumbing to anyone with plumbing issues in the future.

Marion M.

05/03/2012 12:00:00 SA

So glad I went to YELP and found Courtesy Plumbing. Always seems to be problems calling service companys. But not this time. They sent me a guy named Lou Wiley, what a great guy. Respectful, explained everything to me, worked fast, clean and efficiently and charged a reasonable price. Even left the bathroom spotless. I will definitely use them again and ask for Lou. Great job!

Omid B.

08/11/2012 12:00:00 SA

i tried other plubing co , they were trying to charge me too much
i called thos people ,i only pd $few and satissfied
i recommend them guys
thanks for being available on the weekends also

Peter K.

9/21/2014

I called on a Tuesday afternoon and they were here on Wednesday morning. Plumber arrived, put on booties to keep my floors clean, and worked quickly and efficiently while I had guests over. He checked the outside line to be sure the clog was only inside the house, and informed me that they have a 30 day guarantee for their work.

Very professional and efficient, which is exactly what I needed!

Candace W.

01/06/2016 12:00:00 SA

Abraham is the MAN! Courtesy was the seventh plumber I called about replacing my hot water heater. Yes SEVEN!! I had two shady contractors/estimates, two no call backs, one person came out but never followed up with an estimate (even after I called them and requested it), Home Depot/Delta refused to do the job, and then I found Courtesy! I called after HD refused the job and was very flustered, the girl on the phone listened politely and gave me a price over the phone. They had someone available that afternoon. I agreed to the price and time and waited to see if anyone would really show! They called and asked if they could come early. Abraham arrived and checked out my water heater in my very deep crawl space. He explained everything really well and set out to get the job done. Because the company was very busy he had to get my water heater out of about a 7 foot deep hole in the crawl space ALL by himself! I was amazed! When he was done he had us run the water to make sure everything was good. Today everyone had nice hot showers! Thank you Courtesy for being a honest and professional company!

Kate L.

10/19/2009

A week after moving into our new home we found our plumbing was all sorts of messed up. SOO, our warranty company sent over some plumbers (California Plumbing and leakage) and they gave me a bad taste in my mouth. I felt like they were being slimy and trying to rip me off, so I did what any good natured citizen does. I fired them and got a second opinon.
Yelpers steered me in the right direction. Tony was super responsive, up front, honest and very fast. We wanted to do some of the manual labor to save some money and he told us exactly what we needed to do and we actually saved about $3000. What other company would guide you like that when they would lose money? Tony is really nice and does a great job and at no time did I regret chosing his company for the work. Definately give him a call when you need any sort of plumbing work done!

Susan K.

05/04/2012 12:00:00 SA

These guys are great. I called to schedule an appointment for some work I needed in the bathroom. They called me the day before to remind me that they were coming over. Michael showed up and took a look at my problem and was able to fix it quickly and in one visit. Their work is guaranteed for a year too. Highly recommended!

Shana D.

08/09/2014 12:00:00 SA

Tony is awesome. I was getting ready for a wedding rehearsal dinner and dropped my diamond earring down the drain. He came over so quickly and 5 min later I had my earring back. Thanks so much!

Mike S.

9/26/2013

After searching online and reading many reviews, I called Courtesy Plumbing for help finding a mysterious leak. A quick appt and a timely arrival revealed a pressure leak in a wall instead of the dreaded slab leak and Perry went right to work to correct the problem while explaining the cause and making the repair.
I would rate 6 stars IF that were possible!!
Congratulations on a fine company and talented crew!!
They will be my first call for any plumbing issues that may arise in the future!
Mike

Michael M.

11/21/2012

247 FIVE STAR reviews before and NOW 248 FIVE STAR reviews!! I called and scheduled an appointment on Monday for Tuesday. On Tuesday the office called me to let me know the plumber was on his way. Abraham was at the house before the schedule time and was waiting on me. Before coming into the house he put booties on. He found the very simple problem, fixed it, only charged me the Trip Fee and was out of the house all within 20 minutes. Can't beat customer service like that. I highly recommend calling COURTESY PLUMBING.

Alexis R.

02/10/2012 12:00:00 SA

Tony is AWESOME!!! I highly recommend Courtesy Plumbing. Thank you for being professional, prompt, knowledgeable and courteous!

Rebecca K.

10/23/2016

Absolutely excellent service! Siegfried came by last Friday to help with a shower that wouldn't stop leaking and was able to diagnose the problem in a snap. I called Courtesy at 8am and Siegfried was on his way at around 9am. Very professional and fair pricce. Highly recommend Courtesy!

Christy N.

2/16/2009

My husband found Tony at Courtesy Plumbing here on Yelp after our kitchen sink got clogged yesterday. He came right out and only took 30 minutes to fix it. Being new homeowners who have never had to deal with having work done on a place, my husband forgot to get a quote beforehand. Good thing we picked an honest plumber who wouldn't price-gouge us. :) He gave me some good tips to keep the sink un-clogged and was very courteous. I'd definitely recommend him!

Darrel U.

08/04/2010 12:00:00 SA

Courtesy Plumbing still lives up to the hype. They are very customer service oriented.

Tony and his assistant Gilbert are very professional, friendly, clean and very efficient. If I could give more than 5 stars, I would.

Stewart A.

08/07/2014 12:00:00 SA

Be careful. These guys are very nice as reported. Very people friendly. Give a very/more than fair labor cost. Five star!

Challenge is they charge 3X-5X mark-up for materials. This is how they make their $$$. At the end of the day, total cost is 2X+ versus any other plumbing company!

Be careful! Ask/watch about material cost. I asked, they told me they buy from a plumbing supply company, not Home Depot, reason for higher cost. Yes, if you believe, check with the fairy grandmother...

Colleen M.

11/20/2014

Micheal was courteous, punctual, efficient and gave us good advice the most cost efficient way to fix our shower. He was trust worthy, straightforward and we would recommend Micheal from Courtesy Plumbing

Sarah R.

11/21/2010

I would like to give Tony at Courtesy Plumbing approximately nine billion stars.
We were having a problem with our water pressure, which got so bad that eventually we had no water coming out of taps at some points. I called another plumbing company, and they spent 2 hours looking around the property and told me I need to install a pressure regulator and a ball valve and that it would be around $1000. They guaranteed me this would fix the problem, and because we were in desperate need of water, I agreed to it. While they were gone gathering the requisite parts, I called Courtesy Plumbing just to get an estimate of what they would charge for the same work. I spoke with Tony who was extremely friendly and helpful over the phone, and quoted me a price about $300 below what the other plumbers were going to charge. Fantastic! Called the other plumbers off and thankfully Tony was able to come over right away. But, even better, when i explained our problem to Tony fully when he got to the property, he realized that the other plumbers' explanation made no sense. He went out to the water line at the street, turned a knob, and voila, full water pressure restored. Common sense - amazing!! Not trying to sell me unnecessary plumbing work - fantastic! I was glad to pay him the $95 for the visit, so thankful was I for the 5-minute fix to what seemed like a massive problem. Highly recommend Courtesy Plumbing and will be calling them for all my future plumbing needs!

Cassandra S.

08/09/2017 12:00:00 SA

A-M-A-Z-I-N-G!!! I wrote them on Yelp and received a phone call within probably 10 minutes. They were very quick to set me up with an appointment with Lou. I was having a water pressure issue and hot water issue at my salon. They gave me a 2 hour time window and Lou arrived at the beginning of the 2 hour window (don't we wish everyone did that?!). I wasn't at the salon at the time so we communicated over the phone. He was very communicative with me and told me everything up front...what he thought it could be, worst case and best case scenarios, different prices, etc... I then gave him the OK to do what he needed to do. He called me back when he was finished and gave me another run down and mentioned the price again. He then called me again when he was done. He was so efficient!! I wish I could call him for everything! He took care of what he could but it turns out I need a new water heater. He sent me pictures of exactly what to order. I have him coming back next week to install the new one. The price is totally reasonable and this company is as good as it gets!! Ask for Lou! :)

Kathleen P.

01/09/2023 12:00:00 SA

Seven years after my first review, Courtesy continues to provide excellent service. I called Saturday about a drippy faucet, and now it's 2:54 pm on Monday and the problem is fixed. Some highlights:
- They got back to me right away--within 15 minutes--even though it was outside normal business hours, because they were checking the requests.
- They have a nice online request form so I don't have to deal with phones and people.
- They made an appointment for a 3-hour window Tuesday morning, but called me about an hour ago to let me know that Sieg was in the area and could stop by now if we wanted. We did!
- Sieg was the same person who came to visit about the drippy faucet a while ago. He couldn't fix it then because it needed a specialized part, and--very kindly--he didn't charge us for that visit, even though I think it would have been fair to charge us for the trip. He gave good advice on how to get the part and photographed some information from an angle that would have been very difficult for us non-plumbers to obtain.
- He fixed the issue in about 15 minutes and gave advice on how to prevent future problems for both the sink and the shower.
- The cost was fair and clear.
- All the people I've dealt with at Courtesy have been friendly, competent, and effective.

Sieg is a very good plumber; you're fortunate if you get him.

There are other good plumbers in San Diego, but Courtesy is always the first place we call.

Shih-Jen H.

11/01/2019 12:00:00 SA

My toilet float valve stopped working, and I found out my wall water valve couldn't shut off the water. Called the office on Friday, and 2.5 hours later the problem is solved. Sammy was so nice and courteous, would definitely use this company again!

Karen L.

3/18/2015

Wow, I love this company! Seig and Jason were my plumbers. They arrived on-time; early in fact. This is great when you have no hot water. They explained the problem, and cleaned and serviced my water heater. They did a good job cleaning up the dust and mess.

My water heater is 10 plus years old. I didn't feel like they upselling and trying to get me to buy a new one from them. But when the time comes for a new one, Courtesy Plumbing will be my first choice.

Rodrigo Z.

1/20/2018

I agree to change the review because they told me next time I needed something they will help me. Guess what I call them and they don't even respond to my quote request.

Dennis D.

2/16/2018

Lou the plumber did an outstanding job. Clean, professional, knowledgeable and, indeed, courteous! He turned this service call into a teaching/learning experience. Lou proved himself to be a real problem-solver. Highly recommended.

R C.

2/24/2009

Tony is the man!

Called him up after reading the reivews on Yelp. He gets to our office in less than an hour, gets right down to business, and lo and behold, actually fixes the problem! He was extremely professional and personable. He was also very clean, with no evidence after his visit that he had been there, except for a working sink.

Needless to say, my boss was impressed with his efficiency and low rates.

Regina G.

2/29/2016

I'm very particular about how I spend my time, and I was impressed enough with Courtesy Plumbing to spend my time writing this review!

Lou was sent to us to address a leaking issue we were having. He was amazing. Not only was he prompt, he was extremely professional, friendly and personable.

I was given a two hour window during which a technician would arrive. One thing that I really appreciated about Lou was that he took the time to call me and let me know when he was about 30 minutes away from arriving.

He solved and fixed the problem in a very timely manner. I'm extremely pleased with him, this business and I highly recommend them!

Alison L.

8/19/2016

They were very responsive and got me a same day appointment when I was panicking about my bathroom. Abraham gave me an honest opinion and really appreciated that.

Dan V.

5/22/2014

My bad. I didn't check pricing on replacing my leaking 75 gallon hot water heater. I got severely ripped off on the cost. The heater they installed can be purchased for $974 and I was charged $1925 including install. Almost $1000 for the install which took up most of the day and the guy (Perry) didn't have all the parts necessary to fix it right the first time. (They probably paid less than the $974 being a commercial plumbing business). I told the installer this seemed really expensive but I had no choice since I had to have it repaired immediately to restore my hot water.

Guys, don't spend my money all in one place!

Please heed these words: BUYER BEWARE. DO NOT USE THIS COMPANY FOR HOT WATER HEATER REPAIRS.

Anna T.

03/03/2020 12:00:00 SA

This guys literally saved me, when my kitchen became a mess because of drip. Actually my husband already tried to fix the problem, but it become even worth. That's why I can say, that I was lucky that pleasant lady from other end of phone line told me, that they have window that day at the 5 pm.
Now, that my kitchen sink is in ideal shape, I know who I must call in such cases. Honestly, if there were more stars, I'd give them all.

Patty O.

11/22/2019

Had a great experience with them and they came out to my house over a month ago and my sink drain is working better than before! thank you :)

Nick L.

6/23/2022

5 HUGE STARS for the service I received from Courtesy Plumbing! I called late Wednesday and they had somebody show up at 8AM Thursday, on time, and knocked out great work replacing our aged pressure regulator and removing an old water softener system. I cannot say enough good things - not the type of service I'm used to. Skyler was extremely professional and courteous, and very thorough. Very satisfied customer!

Jeffrey Y.

2/24/2013

So I reached out to Courtesy Plumbing short notice as I have a very busy schedule and getting approval from my HOA rep to shut off water for maintenance is almost impossible. I called them at 9am and told them I had a 2 hour window at noon for them to come in and service a leaky faucet. There schedule was booked but they would see what they could do. I got quick follow up and was informed they were able to squeeze me in and help me out. Tony who is the owner came out and did an amazing job. He really did work his ass off, never taking a break which is obviously important to a customer paying by the hour. The screws and piping under my sink were so old and corroded that it required some sawing and additional special attention. The work had to be done at a very awkward and difficult angle and to be honest, there were times I wanted him to take a break as being in that position for an extended period of time would strain anyone's back and/or neck but Tony pushed through the pain and finished as fast as any seasoned plumber could. Truly blown away by their service. There is no doubt in my mind who I will be calling for any plumbing needs.

Michael S.

8/23/2018

This was my first time working with this company, but i had several small plumbing items that needed attention in a house near UTC and selected Courtesy based on good yelp ratings. I called them, and the plumber was on his way within an hour, even though there was no emergency. Siegfried (I hope i got his name right...) was punctual and professional, and had everything fixed within a couple of hours. Price was reasonable, too. Once and Future Client.

Ethan Z.

5/19/2022

I hired this company because they have good Yelp reviews. However, I over-trusted them and I should ask more questions and details before I hired them. Overall, what I got form this company is: completed work not what I was expecting, high price and TBD warranty. Be careful of this company and please read not only good reviews but also negative ones.
The most unsatisfactory part was I paid something I was not expecting. The only reason I was going to hire a licensed plumber was to replace rusted toilet flange. I didn't have tools and enough knowledge to remove the rusted toilet flange properly. When I called, I explained with receptionist what I need. She told me their technicians need check it and give me a quote because there are many different types of infrastructure. It did make sense. When the technician came in, he gave me a quote. For replacing flange, it was $225. Including toilet and new angle stop installation, total was $600. Actually, replacing flange is the only work I really need from them, and for the rest of job I can do it by myself. But I thought technician already drove from far away to my home, I didn't mind paying him extra to complete everything.
However, later I realized he just put new flange on the top of rusted old flange without removing it. I already did some research. The way he did worked but it was not what I wanted. It was easy and quick for him but it may cause some problems for me later. If I like this solution, I can do it by myself and no reason hiring a licensed plumber drilled 4 screws down and charged me $225. I argued that with him a little bit. Since he already started, I just let him finish the job and pay him. With discount, I have been charged $560 not including removing and hauling away toilets.
Overall, on my case, I feel they charge everything they can, not took care of job from customer's point of view and overlooked customers asked for.
The funny thing was the technician told me I need pay $25 to use their parts to make sure I can get covered by their warranty. Actually, I already purchased these parts by then, but I still decided to buy from them. After job done, I asked him how long of the warranty is, he told me 30 days because I purchased toilet by myself. After I questioned about it and wanted to call their customer service, he told me he can offer 1 year warranty to me.
Since I have other 3 toilets I need replace, I call different licensed plumbers including Homedepot contractor services. The quote is from $199 to $260 including removing and hauling away of old toilet, adding new flange over old one, and installing new customer supplied toilet

Josh K.

10/22/2020

I noticed water leaking outside my house on a Sunday and called Courtesy Plumbing. Since I had already shut off main valve for the house, I did not need emergency service. They called me early Monday morning to schedule someone to come out, and Leo came out the same morning. He quickly found the leak and was spot on with finding the location. Gave great advice and communication skills. Will definitely use this company again for future needs.

Ben Q.

05/03/2011 12:00:00 SA

I am sitting here wondering whether I can write about my experience without sounding like a paid actor.
Lately, I've been judging companies by whether I'd like to work for them.
Is the boss a people person or driven by accounting?
Are the employees sincerely happy or smarmy and insincere?
Does the finished product look like something I did or an actual paid professional?
I did have issues with these guys and the actual owner, a Marine Corps veteran, came here personally and made things right.
Tony, you are a true professional and run an outstanding company.
I am a tough customer and would not hesitate to recommend you
to the Yelp masses!

Joe C.

11/01/2014 12:00:00 SA

Earlier this year, our water heater was about to crap out. My wife was panicking, and the 24-hour plumber she called took seven hours to even acknowledge the call. I was on the east coast, and found Courtesy Plumbing here on Yelp. They came through big-time, installing a new water heater the same day, at what I felt was a reasonable price.

Fast-forward to October, we had to sell our home. The buyer's inspector came out and listed $2,400 in necessary repairs for the recently-installed water heater. The next morning, Tony came out, read the list, and explained how the list of stuff that was out of code was crap. He did a couple of things that he didn't think really needed fixing, but did it anyway. The following morning, he e-mailed me specific answers, copying specific codes from the city, proving his company's installation was indeed up to code. The buyer backed off on his demands.

Tony and Courtesy Plumbing came through for us twice. Highly recommend.

Eric C.

7/21/2012

Over 200 reviews say it all - Yelp doesn't lie. Courtesy Plumbing is the best and last plumbing company we will ever use. We just moved into our first house and had numerous plumbing needs. Over the course of two weeks Michael gave us a top notch sewage inspection (with DVD copy and commentary), installed a pressure regulator in a tight spot (which required some ingenuity and looks excellent), changed a tub faucet, and helped us hook up portions of our new kitchen remodel (sink installation, garbage disposal, under-sink water filter). While he was here he helped improve several other things we thought we needed to upgrade/pay for, but didn't. An HONEST, LOW-COST, and HELPFUL plumber! What could be better?

Well, a few days ago I called Courtesy Plumbing again to have them help with the dripping sound coming from my Toto toilet, and they said they were sending Tony. I didn't think there was better service possible than Michael, but we received the super-VIP treatment with Tony (the owner)! He's a San Diego native and clearly took the time to do an outstanding job on our toilet, replacing it with the highest quality parts (better than the original) to ensure it lasts. We asked him to fix one other thing while he was here and he didn't have the part, but offered to come off-hours so I wouldn't have to take additional time off from work! I was pleased to see that the didn't want me to write him a check until ALL the work was done, but what surprised me the most was the unbelievably low price he charged me when the job was done. I still don't believe how little I paid for such expensive parts (believe me I Google'd them) with installation.

Rosanne F.

01/08/2011 12:00:00 SA

Believe the reviews! We discovered that our hot water heater was profusely leaking at 9 pm at night. What a headache! Shut off the water and started the research online for a service provider and decision about tankless or tank models. Courtesy stood out among the reviews-so I went to their online site and requested a service quote (~11 pm). So easy to use! They called me by 8:05 am the next morning and Tony was here by 9 am. Job finished ~11:00 am. We chose a tank model, but Tony was very honest and knowlegeable about the tankless pros/cons and I would defitnitely use them next time if we go that route. Professional, courteous and competent. I highly recommend Courtesy Plumbing! I never write reviews- but this company so impressed me.

Yan H.

2/25/2022

Got my faucet repaired in the same day. Fast and professional. Will definitely use their service again.

Yan G.

2/28/2011

My impression of Tony and his services were the following:

1) Honest.
2) Courteous.
3) Professional.

I had an issue with my kitchen sink, and Tony resolved the problem before I can say, Thank you. The price was affordable (did not charge me an arm or a leg) and the customer service experience was on the line of therapeutic. Tony and Courtesy Plumbing is the best, they are on my speed dial since my condo pipes here are horrible.

Ted C.

02/02/2011 12:00:00 SA

1st off, everyone should know that I'm calling 5 stars Woohoo! As good as I've experienced!, NOT Yelp's description of 5 stars as Woohoo! As good as it gets!, since I don't have sufficient experience with this type of service to say it is as good as it gets.

Tony and Sieg both worked on my house, we're very nice, seemed very straightforward. Are they high, avg or low-priced? I dunno.

I do know that Sieg made big effort to answer my questions and make sure I understood all the repairs that he/they made to my plumbing.

ADDENDUM: Tony came out a 2nd time to do add'l work, and he was great that time, too!

Cat M.

11/08/2022 12:00:00 SA

Highly recommend without reservation. Highly professional, courteous, extremely skilled staff. Very quick response, arrived early, quickly identified and resolved problem. Would trust them for any plumbing issue.

semyon k.

7/19/2017

Updating my review after yet another wonderful experience with Courtesy Plumbing. Our water heater cracked and leaked on a Friday morning. I called Courtesy Plumbing early in the morning. They called me back before opening time and had Kenny at my house at 9! He switched out the water heater and had everything working and completed by noon. The price was very fair. When I stopped in to see how he was doing, he was mopping up the water that had leaked on the garage floor. That was not his responsibility and I was planning to do it, but these guys always go over and above.

They are excellent communicators, they are highly responsive, and they do great work!

Joe T.

3/23/2019

We developed sudden backup of drain and toilet in downstairs bathroom. Called a plumber we had used before, but he was busy for several days. Gave us a few referrals including Courtesy.
We called them, and they were at our house in about an hour. Solved the problem quickly, and told us how to prevent in future. Moreover, Joey the plumber was very pleasant. Will use again, and would recommend highly

Alexis H.

07/05/2012 12:00:00 SA

Tony came to my house within 20 minutes of my call to the office. He fixed the disgustingly clogged sink within 5 minutes. He was friendly, effective, and the price was great!

Filippo D.

10/22/2016

Called today, Sunday, as a non-emergency call. The rep wouldn't tell me how much they charge for their service call nor give me any rough estimate. I get the estimate part, but don't they have a flat fee just to diagnose the problem? Of course they do, but they'll tell you what it is only if you have an emergency, so you'll pay the regular service call plus the emergency fee. Pretty dishonest business. Will call another plumber.

Patrick N.

7/21/2021

I had several plumbing issues to get resolved, from installing a new garbage disposal, unclogging the kitchen sink, unclogging the master bath sink and possibly installing a new stopper system in the master bath sink.

Siegfried arrived on time and explained all that he will be doing. He was very courteous and offered advice on a separate issue regarding a toilet. He completed the work necessary in a very professional manner. The price was excellent as well.

I wouldn't hesitate to call on Courtesy Plumbing again, and highly recommend Siegfried! I'm always hesitant when calling a plumber I've never used, and I have to say, I'm extremely glad I decided to call Courtesy Plumbing.

Joseph J.

01/08/2021 12:00:00 SA

They have a great competitive and reasonable pricing which is hard to find these days. The service is good and high quality. This is my go-to plumbing company from now on.

Weber L.

10/07/2009 12:00:00 SA

Great:
- Great service throughout the entire transaction.
- Great clean looking plumbing work.
- Great cleanup, as if he was never there

Not so good:
-Pricey!

Minh K.

5/18/2011

great experience with Courtesy... prompt and professional. i would recommend them for your household plumbing needs.

Jessica R.

10/02/2010 12:00:00 SA

Bummer backed up toilet and shower, have to call a plumber. Glad I called Courtesy Plumbing. Fast, efficient, friendly and affordable. I hope I don't have to deal with a plumber again (I'm sure I will, I live in an old house) but if I do I will definitely call these guys again.

Kathy P.

4/19/2013

I called Courtesy and they couldn't come out right away as the leak was happening, but she gave me some good advice on how to turn off the water, etc. Then they came the very next morning. Perry fixed us up so we could at least have cold water. He gave us lots of possible options for fixing the leak that was in a pipe under the slab. Later the insurance send over a different plumber who quoted us a full house reroute as a fix. We wouldn't have known to even ask if it hadn't been for Perry's suggestion. They gave us a quote and then it came in lower than courtesy, but they agreed to match the price. They had the whole thing done in 3 days. The guys were professional and pleasant to work with. Maybe their prices were high to start with, but after a different quote for the same repair from another co. they bartered down. I'd call them again if I had a need. Hope not anytime soon.

Mr. P.

05/12/2009 12:00:00 SA

A++ Would Plumb Again. Seriously though, Tony was helpful, quick, and informative. He was right on time and installed the plumbing for my new shower while I helped. I asked how can I help and then he showed me what he was doing and why, and gave me a couple of tasks to learn from. It was great, like a friendly hands-on plumbing lesson. Tony gives plumbers a good name, and that name is Courtesy Plumbing. Cheers.

Vadim S.

12/16/2021

Faucet was leaking in the bathroom. Replacement was done quickly and on time as scheduled. Highly recommended.

Gina N.

3/25/2019

I am so pleased with the work and the customer service they provided.All i can say is I am a very satisfied customer.I have a leaking pipe by my front door and I called them and in less than an hour they called me back telling me that their plumber Mr Abraham was on his way and when he get to my house, he told me what needs to be done, he gave me the quote and right there in less an hour he fixed it.Thank you Mr Abraham for your great service. and to the lady that I spoke with the first time I called.. I forgot her name..Thank you!The name of your company represents your great customer service to your customer.

Chrysies S.

11/03/2019 12:00:00 SA

I was able to get a same day appointment for a slow draining sink that had overflowed on me.

Josh R.

02/12/2015 12:00:00 SA

Courtesy is the best! Tony seriously might have just saved me about 8 grand. I had used Courtesy in the past and was always very happy, but had a coupon from some other plumber, and had a simple drain clog that I figured just needed a snake, so thought I'd use the coupon and save a few bucks. Well these guys snaked the line and it still wasn't fixed, then they proceeded to scare me into thinking my drain pipe was totally screwed and needed to be replaced, aka re-routed, since its in my slab, which is a huge project. So I'm starting to freak out, and then I called courtesy for a second opinion and Tony came out and showed me how they were scamming me and snaked it himself and after a couple tries was finally able to clear the line. I will never stray from Courtesy plumbing again!

Chris M.

11/09/2017 12:00:00 SA

Pipe in garage that leads to the water heater leaking on Tuesday at a
pretty good speed. It was fresh and warm water comin out but this stay at home mom didn't know what to do about that so we contacted Courtesy Plumbing.

Sami M. was the tech they sent out and he was fantastic.
Sami was polite, professional and courteous to me and my 3 y.o.
He quickly diagnosed the problem (pin hole in pipe) and replaced the pipe
on the spot.

From the time I noticed the leak to the it bein fixed, under 2 hours.

Great Job to Sami@Courtesy Plumbing!

Nadia P.

6/14/2016

I had issues with my water pressure, a clogged drain, and even a leaky pipe (or so I thought). Perry of Courtesy Plumbing came to my house earlier than expected and helped figure out all the issues. He gave me advice on how to fix the leaky faucet (which wasn't a leaky pipe) on my own without having to incur additional costs. The total price I paid to unclog the bathroom drain was $105. It was very reasonable and much lower than expected. I would recommend Courtesy Plumbing to anyone!

Amin A.

6/16/2022

2nd time using Courtesy Plumbing, first for a shower issue and next with a runny toilet. Both times we were fortunate to get Sami. Extremely professional and proficient. Don't hesitate to use them. They're great!

Mark T.

6/21/2021

Courtesy Plumbing has always been great. Before and during the pandemic.

Good rates and always gets the job done well. Folks who have come have always been kind and helpful. They will always answer any questions about the work they're doing.

Ish M.

7/16/2021

Fantastic plumbers. We have used them twice this year and had great experiences both times.

For the first job, Sammy replaced our old tank water heater system with a new tankless one. The one that came with the house was old and the pipes were everywhere. It was pretty terrible to look at. Not only did Sammy do an exceptional job replacing the system, we were amazed at how neat everything looked when he was done. He took the extra time to clean up the mess from the old setup and replumb the pipes into runs that made sense and looked much nicer in addition to saving a ton of space in our garage. Sammy took a lot of extra time to explain everything in detail when giving the free quote which we really appreciated.

The second job was diagnosing a water flow issue with a couple of our faucets. Lou came out, gave us a diagnosis and a couple of options to fix the issue without even having to take anything apart. When he came back to replace the broken stuff and we did take everything apart, we found that he was 100% correct with his diagnosis and the new parts fixed it perfectly. Not only that, they were able to show up a day early and Lou and Abraham had it fixed very quickly.

I think the thing that blew me away the most is how personable and thorough everyone is. All of the people I worked with were simply awesome. They never cut corners or rushed anything trying to get to the next job. I mean at one point Lou literally stood with his hand under the faucet for about 30 minutes checking his work and making sure everything was perfect. Honestly I think Lou may be the best contractor I have ever worked with. No exaggeration, just facts.

Kristi D.

08/12/2019 12:00:00 SA

I have to revise my previous review of Courtesy Plumbing. I didn't realize I had used them before and I am glad this was the case. I called to have several issues resolved and Courtesy sent Sieg and his assistant out. They were both delightful, efficient and worked very quickly to resolve issues I had with a dripping sink and toilet that wouldn't stop running. Sieg also proposed a solution for a shower/bath issue that about ten different plumbing companies have consulted on and then never returned my call or got back to me on all stating The fixture is too expensive to replace. I don't care if it was expensive, I want one that works!!!!

Thank you, Sieg and thank you, Courtesy Plumbing!!!

Sieg is the bomb!!!! He came back and after about ten plumbers in San Diego ran away and failed to call me back about a bath diverter issue that all deemed far too complex to handle he returned and solved my problem! Best plumber in San Diego!!!

Pam L.

12/23/2016

Excellent service, reasonable fees and pleasant plumbing expert Abraham! Found the problem, fixed it, and now on to my next home owner challenge.

Matthew J.

10/20/2011

Ok pricey but they worked on a technical issue. Dude from France, Serg, was on time, courteous and knew what he was doing. He explained in detail the problem and how he fixed it. Then he cleaned up. I will use Courtesy again for sure.

Angelique K.

11/24/2008

Well I never thought that I would rant and rave about a plumbing service, but here I am.

I'm a renter, and have lived in a number of rentals where there was plumbing issues, so I'm no stranger to dealing with different local plumbers in the area.

We currently are renting a home built in 1960, so we've already had plumbers come out to the house on about three separate occasions. The last time we had a plumber come out was because the garbage disposal was on the fritz. The plumber who repaired it at the time stated that the garbage disposal was on it's last limb, and that his fix was temporary. Even after he left the garbage disposal sounded like there was a small object that had fallen down the sink.

The day before we were to leave on a trip to Sedona for a week, the piece of metal that I suppose was supposed to be the blades came loose, and it was apparent that it was broken for good this time. I waited to notify the property management until after we returned, because I knew there would be no one there for the service call.

Once we returned home over the weekend, I did my best to make sure nothing went down the sink that wasn't supposed to...but unfortunately after doing a load of dishes in the dishwasher, the sink became clogged and wouldn't drain.

I put in an emergency call the property management to let them know we needed this fixed ASAP.

Tony Misleh the owner of Courtesy Plumbing called me to let me know that he would give me a call once he was on his way. He called back within an hour and half to say he would be here soon.

Once he arrived he put on some of those blue booties over his boots to enter the house. After he examined the undrained sink, as well as looking underneath the sink, he let me know he'd be draining it and then removing the depris from the obvious clog, and that his partner would be replacing the garbage disposal unit.

Tony put down a drop cloth on the carpet area near the back entrance of the house were he continued to enter and exit the house from, allowing me to my privacy in the front of the house.

He also laid down a mat in front of the sink where he was working.

His conversation was very friendly without being invasive or over the top. His worked was thorough and he definitely lived up to his company name by being completely courteous.

By the time he was done with draining and unclogging the sink his partner arrived with the new garbage disposal. After he was finished installing it, he cleaned up the area very well, and ran the disposal to make sure it was in working order, which it was.

It sounded better than it had since I moved in almost a year ago, and everything is working fabulously. I couldn't have been more pleased with their work.

I'm not sure of how their rates compare, since the property management company took care of the charges, but I highly recommend them if you are looking for plumbers who will get the job done in a timely manner and be completely courteous and professional.

Tony G.

4/19/2014

Kudos to Abraham for his workmanship and efficiency. Overall Courtesy Plumbing will provide you with dependable, honest, courteous, and professional service.

Cathy M.

3/24/2017

The best and most knowledgeable plumbing company there is. Always go beyond. I can't say enough good about them. I will never use anyone else and always recommend them to everyone. The only negative is that they don't work on weekends.

Narges S.

2/23/2012

AWESOME!!! All I can say is the 5 stars on yelp didn't lie! Tony from Courtesy Plumbing did a great job and is an honest business man, did I mention he used to be in the Marine Corps, that tells you a lot about his morals and business ethics! Thanks for taking care of our leak at a fair and reasonable price!

Dallas T.

3/27/2009

Tony was very professional, quick, and helpful. Best plumber I've dealt with in San Diego, and he's now on speed-dial.

E L.

12/02/2021 12:00:00 SA

Been wanting to fix our master bathroom shower handle but the set screw was stripped. I checked Yelp for a local plumber and Courtesy had some great reviews. I did check two other companies but Courtesy seemed to be more attractive based on reviews. I called and setup an appointment same day. I was told to expect someone between 2 and 5pm. Lou arrived at 2:05. He did an excellent job. He was well mannered, clean, informative and up front about charges I may incur once he begins repairs. Based on his recommendation, I had him replace the cartridge as well. The old cartridge was corroded and falling apart. It added more to the cost but well worth it. He is a great plumbing technician working for a great company. Thanks Lou and Courtesy! Go Saints!

tom s.

3/27/2012

Tony at Courtesy plumbing is the worst person I have dealt with in the trade. He was rude and obnoxious!
We had a leak in pipe under the kitchen sink. After some research online, my husband suggested that we called Courtesy plumbing. The plumber came and it took him at least an hour and a half to fix it. His welding stunk up the house so bad that I had to open all the windows and stay outside with my toddle.
A few hours later, I started to prepare dinner and I discovered that the water flow out of the kitchen faucet was getting slower and slower. I was so mad! I called Courtesy plumbing the next day and asked for a supervisor to come over. Tony showed up. He took one look and said, Do you want one advice? Get a new kitchen faucet! I told him it was working fine before your plumber came. Tony insisted that it was just a coincidence that my faucet got clotted up right after his plumber came to fix the pipes. When I asked him to open the faucet and take a look. He refused and said he didn't have the tools!
Give me a break! A plumber doesn't have the tools to inspect a kitchen faucet!!!!
Anyhow, I will never use their service again.................................

Sara S.

09/01/2021 12:00:00 SA

I called courtesy plumbing when my terrible neighbor. Terrible is a very nice word to describe this man by the way. Well the neighbor hired a company who came out and broke my pipes that provide water to my backyard. The company hid the damage with concrete and didn't tell me anything about it until my landscaper came out and found the damage. I had been told by HOA that a certified plumbing company had to come out and fix the damage only.

I called Courtesy plumbing and said bring out whoever you can as fast as you can. And that was the beginning to a long term relationship with Courtesy Plumbing. They gave us Jason. I was pregnant and stressed because my neighbor didn't want to pay for the bill. Jason came out and helped me and the courtesy plumbing office actually allowed some time for the contractor who did the damage originally to pay for the bill. Jason was such a huge help.

I called them out again to fix my regulator for my irrigation and make it so that our water would go directly to my backyard where my terrible neighbor couldn't damage it again.

Then I called out Jason again today for several leaks. He fixed them so quick and he's always so kind, professional, KNOWLEDGEABLE and just outstanding. I trust him a ton and will always request Jason.

Poor Jason is always the bearer of bad news for leaky pipes, worn out toilets and almost bad water heaters but he is so helpful and straight up no BS, that you know you're in good hands!

Henry S.

10/31/2016

Tony and his customer service/technical team consistently strive to go above and beyond to solve my plumbing problems every with passion and commitment to excellence that shows in their work
Thanks for taking care of me today and for making your service today another outstanding experience! Henry/Poway

Donald K.

4/15/2014

Called Courtesy Plumbing after another company (Anderson Plumbing, Heating & Air) quoted me a ridiculous amount....Was extremely pleased with Courtesy Plumbing - the service was excellent and the price was fair. My service tech, Abraham, was top notch and would I would recommend this company highly!!!

Judith B.

07/08/2011 12:00:00 SA

I am very pleased with the service this company provides. I needed a new kitchen faucet installed and provided the materials. When I called, they were friendly and said a technician was in my area and then showed up within 20 minutes! Honest, prompt service. I will definitely use again!

Marvin M.

5/13/2015

This many reviews and it still has 5 stars?! I now know why. I chose Courtesy based on the Yelp reviews and Yelp delivered. We had some rough in plumbing that had to be done as part of a full bathroom remodel. Sieg showed up on time for an estimate and was immediately able to get to work. It took exactly how long he said it would take and he wasn't messing around. The job looks a thousand times better than what we found behind the walls. He was willing to explain what he was doing, pass on some good knowledge and readily answered any questions. Don't bother looking at any other companies, there's a reason why Courtesy is still a 5 star with this many reviews.

Susy W.

09/01/2013 12:00:00 SA

Courtesy Plumbing was great! I called on a Sunday with a clogged sink and within a half hour Perry was here. He did a great job and cleaned up. I definitely recommend this company.

Matt S.

07/07/2009 12:00:00 SA

tony was super fast and professional. i would reccomend hiim yo my friends.......and a cool guy to work with...no bs games or anything.

Micah K.

8/26/2009

I called Tony based on his reviews, told him my situation, and he referred me right away to Affordable Plumbing (he doesn't do the service I needed.) I called them and their price was HALF the amount of the price quoted to me by another San Diego plumbing company. Tony just earned any future business I have and the rate my house is going I will be calling him a lot!

Thanks!!

Lawrence Z.

9/20/2012

I needed some plumbing service (replace water heater, replace pressure regulator, reset toilets). Searched for plumbing service both on yelp and Angie's list. Courtesy plumbing caught my eyes due to its excellent reviews. Although I can get very good discount on water heater with a promotion going on with another plumbing company (via Angie's list), the reviews for that company are not as impressive. I decided to go with Courtesy plumbing first for an estimation because of the amount of works.

Lou came to my house for the service and gave his honest opinion on everything:
Water heater (of 16 years old) is still working well. It is recommended to replace it since it can fail any time and could cause a mess without the drip pan.
Pressure regulator is working properly, no need to do anything.
There are couple of waterlines need to be placed in the bath room.

The initial estimation is beyond my budget. I mentioned about the other offer from different company. Lou agreed that was a great offer. He talked to his manager and was able to give a very good discount (almost $300). He then did an excellent job, - installed the water heater and fixed all the improper installation related to the old water heater. Fixed all the issues in the bathroom.

Thanks.

Stefani W.

9/19/2017

I am so happy to have found this company.
Everyone at Courtesy Plumbing -- from Christie and Joanne in the office to Sieg, Jason, and Lou in the field -- is terrific. They are all very friendly and absolutely professional, and the plumbers were a pleasure to have in the house. I had scheduled a non-emergency job almost a week out from my call, but they contacted me to let me know the work could be done two days early! I received an estimate for the same job from another well-known company in town, who were going to charge THREE times what Courtesy charged. From now on, if I need plumbing, Courtesy will be the first place I call.

Amiee L.

12/26/2009

I called Tony on Christmas Day telling him....oh our water heater blew up. He said he would be at house the day after Christmas at noon to look at it.

The day after Christmas a little before noon there he was! After figuring out that we needed a new one thus began and serious afternoon of back & forth on what to do.....with the water damage, where to put it....and numerous phone calls....we have a new water heater!

Thanks Tony for being very nice, very professional and very patient with dealing with my mother (poor thing).

Took a HOT shower this evening...and it was very exciting. Plus, after a good afternoon hanging out with my hubby I think they made friends!

Jeff C.

03/01/2011 12:00:00 SA

Just had the Courtesy Plumbing service my house. Very professional and very quick. Right on time. They did not even try to jack up their rates when they got here. I had got quotes and had two other plumbers come out and immediately when they got here try to make their prices higher before even working. Well it took him about 20 min and he charged me the usual rate of $140 which is good compared what the competition was trying to charge me before even beginning to work.

Ewen R.

05/07/2023 12:00:00 SA

We needed to replace our water heater so we got a quote from Courtesy. They arrived promptly, gave me a clear explanation of the options and we went ahead with the work. The new heater is great and we were very happy with the service.

John S.

6/27/2012

The best - we've had them do everything from drain clean outs to a complete re-piping of our house. In total, we've had four workers out to the house, and all of the were perfect gentlemen and were highly competent. The office staff is awesome as well. Simply the best craftsmen out there.

Jen X.

7/16/2013

Courtesy Plumbing definitely lives up to its name. I used several different services in San Diego County before and never have I been impressed...until today. Customer service seems to be important to these people, which is no wonder why they are on top of the Yelp list.

The only downside was they were so booked I did have to wait several days for my appointment...their reviews were so good I took it anyway!

Michael showed up right on time (I even had an option to move my appointment up a half hour since they were running early -- which would have worked for me any other day but today) and he was very pleasant & professional. He took the time to explain things and gave me advice on preventing the same problems from happening again in the future. The price was really great for the work put in. They followed through with everything they said, even the receptionist lady who booked my appointment & called to tell me they're on the way.

I have to install a new faucet soon and I will definitely be calling this place again! Glad I found a reliable service!

T. L.

11/12/2012 12:00:00 SA

Excellent. Honest. Courteous. And, again, really trustworthy. Grateful to have found out about them...through YELP actually.

Justin F.

5/18/2011

I had a bad experience with another plumbing company that fixed my garbage disposal. It still rattled after they were done and they told my roommate that there was no point in fixing it more since we live in PB and it will just get broken again. I have no idea why my roommate accepted this answer but 2 weeks later our disposal wouldn't turn on anymore. Enter Courtesy Plumbing...

Tony provided the best service I have ever experienced. He was extremely nice and not only fixed my disposal but gave me tips on how to keep it running and even how fix it myself if it stopped again. I will be calling Courtesy Plumbing from here on out.

Melissa Y.

6/19/2009

If you read just a couple of Tony's reviews you will get the point quickly that he is the best! DON'T WASTE YOUR TIME WITH ANYONE ELSE!!!!!!!!!!! I had another person come out (sent by my home warrenty company). This other plumber said he would be there between 9-12 and showed up at 11:50! I missed half a day of work. He took my shower apart just to tell me I have a bad valve and would either have to rip my fiberglass shower apart or tear through the hallway wall of my condo complex which I would have to pay my HOA to repair. He gave me a $700 estimate and told me to call him. I jumped on Yelp to get a second opinion and found WONDERFUL TONY. He called before coming, showed up on time, ran to Chula Vista to get the necessary part and fixed my shower within a couple hours by switching out a spool! It wasn't the valve at all and ripping my shower apart was not needed!!!!!! That's it! $180 later I couldn't be happier. He's a perfectionist, very sweet and funny......and ladies.....Tony's HOT. Love him!!! I'll never ever call anyone else.

Julia W.

07/07/2023 12:00:00 SA

Courtesy is the best! My pipes were humming/ringing every time we turned on the water from every source. The pressure regulator went bad. Abraham replaced it and the noise disappeared. He also figured out that my irrigation system was causing significant pressure fluctuations, which probably led to the regulator going bad in the first place! Now I know what to do to prevent future problems! So thorough! Always reliable, good telephone communication and prices totally reasonable and better than most of the ones I scrolled through on other plumbers.

Scott H.

10/25/2009

Tony is the man, he came at 8am on a Saturday! After calling him Friday evening on a backed up kitchen sink.

No over time, no bs, just professional, quick, courtious service! At a fare price too.

Def the my first call from now on!

Stacey B.

05/09/2013 12:00:00 SA

Tony came to my house for a bathroom sink that was slow to drain. We had called another plumber before who told us that we would have to drill through our (new!) bathroom floor to fix the problem. Needless to say, Tony had the drain unclogged in less than 30 minutes (without any drilling!). Also, I called at 10:15 AM, and he was at our house at 11:00 AM. He was friendly, courteous, and got the job done. I am so pleased and will definitely only use Courtesy Plumbing from now on. Thanks yelp for the recommendation. Believe the hype - they are great!!

Eric A.

9/26/2018

We started using Courtesy Plumbing about a year ago and we could not be more pleased and impressed with their service, professionalism, courtesy, and price. We will recommend them to anyone who asks us for a referral. We have used them 4 times in the past year, each time with a different plumber from their staff. Without fail, all 4 of them were as compitent and friendly as the next. It is so refreshing to see a business run with the care and conviction that Courtesy operates with.

David S.

03/07/2012 12:00:00 SA

We moved into this place in April 2011. My daughters complained about a slow shower drain from day 1 and my sink drained slow as well. Didn't want to get ripped off so I tried Drano and Liquid Plummer with zero results. After 10 months, I searched Yelp and calledCourtesy Plumbing. They called me back, scheduled an appointment. Plumber showed up on time, was very polite. Unclogged the kids' shower and unclogged a contact lens that was stuck from the previous owner in the master sink.
A very reasonable price and we have not had a problem since. Thank you Yelp and Thank you Courtesy Plumbing!!

Liz L.

1/27/2022

Bathroom sink was clogged and thanks to Abraham at Courtesy Plumbing it's draining perfectly. It wasn't an emergency so I didn't mind that it took 4 days to get an appointment. It's nice when a business name matches the service. Not only was everyone I spoke with courteous but they were also professional and reasonably priced.

Danyel C.

7/13/2011

This is how a business should work. Listen to the customer first and understand the issues. Fix the problems in a timely fashion and charge reasonable price. As their name suggest, courtesy -- very nice. I will surely use them again.

Jingyuan H.

12/10/2012 12:00:00 SA

***disclaimer*** They did not actually do work at my house. This review is only about pricing (or integrity...depending on how you view it)

We installed a new sink which is much deeper than the original one, so the drain pipes need to be re-routed. The downstairs toilet also happened to leak a bit (we changed the hose but it didn't stop leaking...so we decided to let the professionals to take a look when they come and fix the sink).

I called and got a quote: $125 per hour for minor plumbing work like this. I scheduled an appointment for estimation. A technician showed up. He first claimed that the toilet needed major work; he had to rebuild the whole thing. He quoted us 1.5 hours of labor plus parts for both kitchen and toilet. That's more than $400. My husband and I didn't feel like rebuilding the toilet. Gut feeling told us that it's not a major problem, so we asked for a quote that only includes the kitchen (we did ask if he can spare us some putty so that we could seal the valve it temporarily). However this time around we were told that the labor changed to 2 hours for kitchen only and we still need to pay $325. I asked why the labor time changed to 2 hours and he basically said that he must take at least 2 hours to get the job done properly. (Why did he quote 1.5 hours then? and that includes major work for the toilet!)

We didn't proceed because at that point I was uncomfortable with the new quote. It seems like this guy is unwilling to work on a job that is less than $300.

We later called another plumbing service and got everything done with less than $200 (drain pipes and changing toilet valve). The new guy confirmed that there's no need for major work for the toilet and the job was done in less than 1.5 hours.

John B.

01/11/2021 12:00:00 SA

Courtesy Plumbing excels in customer service and satisfaction. My 50 gallon water heater had a terrible leak at the anode rod area. I called Courtesy Plumbing to replace my existing with a new. They had a technician come out the same day (which was a Monday) and diagnose & replace the water heater- per my request. The representative (Sami) was professional and courteous. I highly recommend Courtesy Plumbing to anyone who needs plumbing help.

Cortney H.

10/01/2009 12:00:00 SA

My main sewage line was clogged and backing up into my house. It was a big mess. I called Courtesy Plumbing and Tony came out to fix it promptly. Tony is fantastic! I was so impressed by Tony's work that I decided to post an acronym for COURTESY to describe my experience with their work: (^_^)

C ourteous
O n time
U p to speed
R eliable
T rustworthy
E fficient
S killed
Y use anyone else???

Tony from Courtesy Plumbing gets an A+ for each and every one of these qualities. I will continue to call Courtesy Plumbing whenever I need a good plumber, and I highly recommend them.

Ben F.

6/17/2017

I just purchased a new house and unfortunately my pressure regulator was broken and had a bad clog in my tub drain. Kenny came out the next day and replaced the pressure regulator and attempted to snake the drain clog with no success. He was able to get Joey over the very next morning to fix my clogged drain. Great customer service and extremely friendly and polite plumbers. All the issues were fixed very quickly at a competitive price! I would highly recommend this company for any plumbing situation!

Mr T.

2/19/2013

Amazing customer service and quality of repair. They were faster then prompt and extremely professional.

Zachary Z.

12/14/2010

Well, the reviews speak for themselves. Your fellow Yelpers are not steering you wrong here, and they didn't for me. After having a few estimates, Courtesy was not the cheapest, but didn't try to sell me everything other companies had told me I'd need. Lionel was professional, very nice (especially to my wife who was home a few times when the work was being done), and on time (except for the last visit, but he kept us up informed about the delay and was very courteous about it). I had to have some carpentry work done as well from a leak, and before I even had to ask, he'd already had a carpenter come to by to give an estimate for the work. Though not the cheapest, prices were reasonable, and I think you get what you pay for here. My house is a bit older so I know there will be things to have done in future, and I won't hesitate to call Lionel at Courtesy Plumbing every time.

Jennifer F.

8/19/2015

.We got a extremely high quote from another plumber and decided to get another quote from Courtesy and i am sure glad we did. There price was very reasonable for installing a water line to our refrigerator.I cant say enough about Perry and Brian.They were right on time and very friendly. They did a great job and we are very happy with their work. We would defiantly recommend them to anyone that needs plumbing work.

Kate W.

11/19/2011

Tony, the owner of Courtesy Plumbing, rocks! Give him your business!

The first time we called, one of his team came out and wasn't the most honest guy. We didn't give him the business. I Yelped about it and as soon as Tony saw the review, he contacted me to apologize and see what he could do to make the situation right.

It's a long story, but Tony took total care of us. He told us that the fired the technician and then installed our whole house water filter quickly, efficiently and cost-effectively. He was friendly, honest and best of all, ethical!!

Don't bother calling any other company. You can't get better than Courtesy Plumbing. I am so thrilled that I've found a plumber that I can trust and recommend whole-heartedly!

Kate (deliciousaspie.blogspot.…)

Elting D.

4/24/2012

Yesterday I had Lou from Courtesy plumbers come to my house for a very strange problem. My pipes made a tuba like sound after shutting off the water from the shower or flushing the toilet. He had to spend 2 hours testing, trouble shooting, and speaking with supervisors to get ideas on what could be causing it. Eventually it was determined that there was debris in the pipe just bellow the pressure regulator which would cause the vibration noise in the house.

Lou didn't even charge me for the 2 hours he spent getting to the root of the problem. He changed out the pressure regulator which was bad and cleared out the pipe debris only charging for the pressure regulator.

He also found that the fill valve in my upstairs bathroom was about to fail, rather than insisting it needed to be changed, he told me I could probably do it myself and walked me through it verbally so I could take matters into my own hands if I want.

He was very professional, knowledgeable, and smart about problem solving as I had a very unique case. Something that could have cost me nearly a grand cost me $350.

Bob C.

6/28/2014

Perry was very friendly, honest, and clearly took pride in his work. We had a nice chat while he repaired a leaky faucet, and he showed me what to do if it ever happened again. Service was prompt and the price was reasonable. I would do business again with Courtesy Plumbing.

Seth C.

2/28/2019

Not that these guys even need one more 5-star review, but seriously, they are awesome. Great communication, with a reminder call the day before, a call from the tech on his way, and tech arrival at the early part of the time window.

Then a quick, honest assessment, with clear recommendation, and fair pricing. Couldn't be happier. Highly recommended.

Lou Wiley, the plumber who did our service, was excellent. Great service, attitude, and expertise.

The only thing that could be more ideal is less of a wait to be serviced (~1 week), but when you are good, there is a ton of demand, so that's understandable.

Volk S.

6/14/2016

The company is amazing! I called them with questions on repairing my old worn-out and outdated water heater. They were very friendly, knowledgeable and informative throughout the entire project. I would recommend them to everybody

Alina V.

12/08/2016 12:00:00 SA

I had a small leak under my sink which was caused by two tubes not being properly connected. The fix took like 10 seconds(no fancy tools or anything) and I got charged $125 when I was expecting a maximum of $50. I'm glad the problem was resolved, but this is wayyy too overpriced for such a simple fix

Cheri C.

02/08/2012 12:00:00 SA

Mike was great, fixed up everything we asked, all on time, and was a good sport about our barking dogs. Thanks Courtesy Plumbing!

JL A.

8/22/2016

I am writing this review on behalf of my dad. The plumber 'Lou showed up on time and was excellent at answering all of my questions. He was also excellent at at providing me with the different options available. He cleaned up the tools and trash that had been created, leaving the the area around the water heater clean. Only then did he complete the paperwork. He and courtesy get 5 Stars in my book.

Daniel S.

03/12/2012 12:00:00 SA

Sig did a great job helping me with my leaking hot water heater. Based on over the phone diagnoses from a couple plumbing companies I thought I needed a new hot water heater. This one was only 7 years old, and was going to cost 1200 to replace, so wasn't too happy. Sig was able to diagnose that a hose on top of the heater was leaking and that it may be the cause of the problem. He fixed that for $167 and was very polite during the service. I've used them (Sig) before on a rental home, I'll definitely use him again if needed, and I'd recommend him to a friend.

Alyson C.

9/21/2018

Jason showed up on time with a big smile. He didn't hesitate to scrounge through my garage to find some plumbing thing that I never knew existed. He immediately knew what was causing the low water pressure in my house. He had the part in the truck and less than an hour later the problem was better than solved. Pricing seemed reasonable. It was a pleasure working with such a competent, nice guy. I love that I found this company! Every time, it's a great experience working with them.

Doug B.

07/07/2017 12:00:00 SA

Courtesy wanted $49 for an estimate, and that amount would be creditable to the final bill if I used them for the job. I hesitated but agreed, thinking I would receive a reasonable estimate. I did not get one. The plumber, Lou, bid an incredibly high cost to complete my job. I therefore had to choose between paying $49 for a plumber to insult my intelligence and walk away, or letting the same plumber fix my problem at a grossly inflated price. I did neither! Details below if you want more info.

I called Courtesy Plumbing based on their Yelp reviews. I have contracted many subs for projects over the years, and my experience has taught me about ballpark costs. This project was fairly routine. All drywall had been removed and 95% of the work area was open and exposed. There was no cramped work area, no foul waste water, no dank crawlspace - nothing harder than drilling holes, fitting copper and soldering joints while standing on a ladder at times.

Lou initially told me it would take a whole day! After some discussion, he then backed off to half day and eventually to a few hours, which was about what I thought it would take. Then he hit me with an estimate of $750! Really? I'm willing to pay a fair rate for for a professional job. But not that much!

I told him what I thought of his bid, even after he lowered it to $650. Then he then wanted his $49 to leave. I called Courtesy HQ to complain, and to Courtesy's credit, Kristy dismissed the estimate fee and we parted ways. Thanks to Kristy for being reasonable.

I had another plumber do the job for $240.

Courtesy Plumbing gets a lot of high marks on Yelp, so it's hard to say the whole company is bad or greedy. I don't know if my experience was an anomaly or if Lou just thought I was ignorant and saw dollar signs. I just know that the estimate-fee/credit-for-work policy can lead a less experienced customer to make an expensive mistake.

If you have the time and patience, it's always a good idea to get a couple of bids on any project. I learned my lesson will never again agree to another estimate fee. I will probably never call use Courtesy Plumbing again.

But thanks again, Kristy.

Stephanie Y.

6/22/2017

Wow! Lou did an amazing job. I was pretty stressed out when our shower faucet wouldn't shut off. Called multiple plumbers who all wouldn't have been able to make it out until tomorrow. Lou came within an hour and got the job done efficiently. He also showed me everything he was doing and made sure I knew that he was doing a good job and that he wasn't going to rip me off. He was super friendly, honest, and professional. You could tell this was a guy who loved his job. If you're going to hire a plumber, hire Lou. Give this man a raise, Courtesy!

Team P.

9/17/2014

I found a leak in my side yard. Called Courtesy Plumbing and within the hour a tech was already at my home. I received an estimate. Their hourly rate of $125 plus parts came to $150. Although it was only about $10 in actual parts. If you need a repair on the spot, I would highly recommend this company. They have great customer service, are on time and are very knowledgeable.

Alfia D.

2/22/2017

We have had some ongoing plumbing issues since moving into our home just a few weeks ago. Courtesy Plumbing has been OUTSTANDING to deal with.
First, Lou came out to handle a leak at the base of the toilet. It was a quick diagnosis and repair. Lou is incredibly professional, courteous and efficient. I have not ever had such a wonderful experience with a plumbing company!
About a week later the drains backed up and Tony came out to clear them. It was a tougher job than expected due to the age and configuration of our house. Tony was also very professional and friendly even when things didn't go smoothly. I had no idea he was the owner until much later into the job!
I would and will highly recommend Courtesy Plumbing to all who need a plumber. I am hoping our plumbing issues are over but if they aren't, I know who I will call!

gary m.

10/21/2015

Once a gain........the most honest ethical plumbing in San Diego!!!!!!!! thanks tony misleh!!!!!!!!!!! and a special shout out to Perry!!!!!!!!!!! request him........He's perfect!!!

Mitchell K.

7/26/2015

We had three sinks with leaks. The office was very responsive for scheduling. After the first visit it was clear that parts had to be ordered, but we were about to go on a trip so the repair had to be done quickly. Tony is very knowledgeable and very friendly and he came on Sunday to complete the job--which he did quickly. The price was very reasonable. This is a terrific plumbing service--the best.

SJ M.

6/17/2020

Lou was awesome to work with! Showed up on time at the start of the time window, introduced himself and was super friendly and explained exactly what was going on and what he was doing. We figured out what the issue was with my tub fixtures hot water side, he fixed it, cleaned and resealed. Won't hesitate to use Courtesy and especially if I can get Lou on the next job.

Sergey K.

12/03/2011 12:00:00 SA

Yelpers didn't fail me in their high reviews of Courtesy Plumbing.

I needed to get a kitchen faucet replaced in a hurry. Called around and decided to go with Courtesy based on the reviews. They were able to give me a quote on the phone and setup an appointment for the weekend.

Tony showed up on time, was friendly and professional. He was able to remove the old faucet and install the new one in 15 minutes. He left the work area spotless and the jobs came in under budget. This could not have gone better.

Soraya K.

6/15/2011

Two very nice men showed up at my door right at 4pm or a little earlier. Their window was 4-6pm. We had a clogged bath tub drain in a 1923 home. They were here for about 35 minutes and now my drain actually drains!! Since we were 1st time clients we received $20 off our bill. They were informative and fast. Thank heavens I found them on yelp!

Gabriel L.

01/11/2018 12:00:00 SA

I had a leak from upstairs shower that was noticed from downstairs ceiling, and needed to find an honest and trustworthy plumber for detecting and fixing the leak. I looked at several plumbing companies based in Yelp, Google, BBB, HomeAdvisor, etc., and called 4 companies. Courtesy Plumbing was the most responsive of the companies I called with a reasonable over-the-phone estimate and an explanation of the process, caveats, etc. Siegfried from Courtesy came out, looked at the leak, identified the source, recommended a couple of options, then completed a chosen repair all within 2 hours and charged me a very reasonable price for his labor and parts, well under what was quoted by the other companies. I would definitely contact Courtesy Plumbing from this point on for any plumbing issues. They definitely seem to have the ethics, integrity, and customer-focus in mind in their operations.

Nathan S.

5/25/2009

Well, at the risk of sounding redundant, Tony (and Tom, his assistant), of Courtesy Plumbing are 200% incredible! As has been stated in other reviews, I found Tony on Yelp, and was also amazed with the number of glowing reviews. I figured, either he was THE BEST plumber in town, or he had a lot of really good friends!! :-) Now, I know he is a stand up guy, and that each customer probably ends up feeling like his really good friend!! Read on, and see why............

Well, I can now attest to the following:

1) Tony is a man of his word!
2) These folks may have invented the concept of EXCELLENCE in Customer Service!
3) They are Clean, Courteous, Respectful, Knowledgeable, Hard Working, Tenacious, Friendly, and Unbelievably Honest!!!

I, too, had a washing machine drain issue. Tony came out as scheduled, and called when he was on his way, to give me a heads up, as I had requested. I previously had not 1 but 2 plumbers come out to try and fix my problem, having actually called 3, before I found Tony. He arrived in a very well maintained, professional looking truck, with all the equipment necessary to work on my issue (I mention that because the 1st plumner I called actually referred me to the second, after telling me his snake broke, and due to the economy, he was not going to purchase another one.....amazing eh! The second guy and the third guy both tried fixing things from the drain opening where the washer hose went in, never even noticing the drain clean-out plug, located below (which, of course, Tony found right away).

Well, Tony and Tom worked on this for a bit, and ultimately, were unable to fix the strange not quite completely clogged drain, so.............we came up with a few things I needed to do, after which he would come back, and either figure out and fix the issue, or simply re-plumb things so that we could bypass the issue, and now, here comes the most amazing part!!

When I asked how much I owed him, he said NOTHING yet........he said we will deal with that once he fixes things so that I have a fully functional drain!

Thus, consider this part 1 of what will be a 2 part review.......with Tony and Courtesy Plumbing getting an AAA+++++ so far!

I cannot express strongly enough how impressed I was with Tony and Courtesy Plumbing (again, I now feel more like a friend than a customer). I anticipate that once I do a few things in the next week or so, Tony will be back to provide me with a fully functional drain for my washing machine.

I highly recommend Tony and Courtesy Plumbing, and look forward to Part 2 of my review, where I can further sing his praises, once my drain is back to normal!! I now see clearly why he has so many excellent reviews.......because he earns each and every one of them!!!

Thank you, Yelp, for allowing me to find a great plumber, and thank you, Tony (and Tom) of Courtesy Plumbing, for being on Yelp, for me to find.....

EV P.

06/01/2009 12:00:00 SA

Tony was ON TIME, professional, courteous (no pun intended), and personable. He is a very honest guy who I felt comfortable dealing with as a single female homeowner. He was very open with me on what I needed to do and what I could put off doing.
He was quick in responding to my plumbing needs to diagnose the problem . Called Tuesday am and he came out that night. We scheduled a follow up appointment to install the parts in a timely manner too.
Thanks to all the yelpers for their reviews of Tony, because that is what directed me to calling him.

I will for sure call him again if I have any plumbing issues. I've already referred him to another friend in the area :)

Alyssa K.

7/13/2017

Courtesy Plumbing is very deserving of 5 stars! Every step of the process was easy and convenient. Lou came to help us and was so pleasant, super positive and helpful, explaining every step of what needed to be fixed and how to prevent it from happening again. Thanks Lou for an awesome job!

Matt Y.

1/26/2021

Showed up in a mask. Very professional very clean and fair. Great work. I've used Sig for at least 10 years over 2 residences, and my property manager now calls him for other properties as well when they get too busy. I cannot recommend these guys more. This time they replaced the leaky outdoor faucet, changed the water heater and installed a pump as hot water literally took forever to get hot, and unblocked a downstairs toilet that couldn't be plunged. All in 1 hour no unexpected fees. SIG and his apprentices are amazing!!!

Jody R.

8/29/2016

Lou was outstanding! We came home from a weekend away for a baby shower to find the city had shut our water off due to an irrigation leak. Lou arrived and was first off such a gentleman. He did a great job of explaining what happened and why, and options on how to fix it and the cost implications. The price came in even quite a bit less than initially hoped. He also gave us some advice on another repair we were wondering about so I will be calling them back shortly to do that as well. They will be in our emergency list for plumbing from now on. Such a great experience after having to deal with no water over the weekend and being 8 months pregnant :S Thank you Lou and courtesy!

Jessica H.

11/30/2011

Woke up one Saturday morning to sewage literally flowing out of our garage from the mainline. We are renting the place from the owners, so we don't have a go-to plumber in town. Our neighbors came out and recommended Courtesy based on their great experience in the past (she found them on Yelp).

I called and spoke to Tony, the owner, and he was very pleasant and put me at ease (of course, to me, this is the worst thing that has ever happened...our waste flowing down the driveway that we share with neighbors!!) Got me set up for Wednesday morning (I was going to be out of town and couldn't do Monday or Tuesday). Tony showed up 10 minutes before 8:00 a.m., fixed the problem (along with a broken garbage disposal) and was gone before 9:00 a.m.

Also, not having any idea what to expect on pricing, I was pleasantly surprised to find it didn't break the bank.

My husband and I are also small business owners and really appreciate great customer service. It is SO SO SO important and Tony really understands that. Give him your business!!

Cat M.

9/23/2021

Jason saved our plumbing situations and we are so thankful for him and his company. He installed our new water heater as well, and tested our gas pipes.
Couldn't ask for a better service. Thank you

Jose L.

2/22/2021

These folks knocked customer service right outta the park. From the polite lady to answered and followed up to confirm our appt, to Joey who came to the house, first-class all around. Glad we waited the extra day to have this company solve our problem. Pricing was super fair too.

Gennie M.

10/12/2016 12:00:00 SA

Good customer service and quick repair work, however, I believe they overcharge. A quick shower cartridge replacement cost $225, where the replacement part cost around $40. Will NOT be using them again!

stephanie s.

9/27/2011

I think the owner strives to find a staff that will live up to the company's name. My husband has used them for the past year (2-3 times). They give time estimates and then the office calls to tell you when the van is in route. Which is really nice cause I mowed the lawn in the back and wasn't sure if they had come by yet. This last time my estimate was 10-2 and got a call from the office at 12 and by 12:15 he was there. Very personable and wasn't bothered by the kids wanting to watch what he was doing. I felt that they were appropriately priced for the various jobs we needed done (new H2O heater, pipe fixed and pipe clog).

Kevin W.

10/31/2018

Had a bad stem in my shower, and attempted the easy fix. Since the shower could not be turned off I had to turn off the water to my house. I called three companies trying to get someone to come out to fix the shower. Two of them said tomorrow at the earliest, and both of them where going to charge extra if they cane out today. I guess plumbing emergencies are on everyone's schedules. Then I called Courtesy Plumbing, they said they would try to fit me in, and 40 minutes later they did. Jason came out and did a great job making sure I was happy with it and explained that what I did to break the stem would have happened to anyone. All in all great service and I will definitely put Courtesy on my call list from now on.

MsMargo M.

1/20/2009

This is the way plumbing should be. Tony, the owner, was very polite on the phone, gave me a quote, made an appointment and promised to call before he came. Spot on time he called and arrived. None of this waiting around for half a day for the service guy to come. Tony put on booties before coming in so he didn't mess up the carpet, even though I said it really wasn't needed. He finished up the job quickly and called me in to the bathroom to see that the drain was running fine. The cost was exactly what he had quoted, $78 to snake the shower drain. He gave me some advice on how to keep it running smooth and said several times before he left that if I had any problems with it after his visit just to call. He even followed up a few days later with a phone call to make sure I was happy.

Tony was a really nice guy, friendly and professional. He delivered what he promised, when he promised, and at the price he quoted. I recommend Courtesy Plumbing very highly!

Sue H.

2/26/2015

I have to update my review. The owner personally reached out to my husband and me after seeing that we were not satisfied with the service. Seems like there was a mix up in terms of what we should have been charged. He not only apologized for the mix up but came by as well. That was surprising and very much appreciated. We ended up needing to hire a general contractor for our toilet issue, but if we have a plumbing need in the future, would not hesitate to use Courtesy Plumbing.

We called Courtesy Plumbers due to a leaky toilet base. The plumber came by and said he needed to buy some things at Home Depot for the repair. He came back and then took the toilet out only to find out our issue was bigger than what he could handle. We got charged $218 for his time. I have no problem paying for him to look at our bathroom but before he went to the home depot he should have looked deeper to see if ge could even fix the issue. We were charged for his commuting time to and from home depot, which really isn't fair (also seems like a shady business practice). So nothing is fixed after over $200.

Andrew A.

07/08/2019 12:00:00 SA

I had Courtesy Plumbing come out for a bathroom tub valve repair this morning and they were excellent. Lou, the technician that performed the repair, arrived promptly, clearly explained the scope of the repair and some incidental findings along the way. The work was completed quickly and neatly right in the middle of the price range I was expecting. I will definitely use them again for future needs as it was a very positive customer experience.

The only thing that was less than perfect was this was a non-emergency repair and the soonest appointment was several days after I contacted them, but this was around a holiday weekend so the lead time was reasonable. I can't comment on their lead time for emergency work but they will still be my first call for any plumbing needs.

Roxy C.

04/09/2021 12:00:00 SA

We called Courtesy Plumbing for second time in a year (for a new issue.) They are booked up due to being so competent & awesome! We had an appointment for a clogged kitchen drain 4-days out, but at 4:30pm on a Friday, they called stating they can come ASAP & we accepted. The plumber that came out determined that the problem of draining wasn't a real one and that the water was being held up by the rubber splash guard! He then said No charge. Again, Courtesy Plumbing was amazing; same as last time, competent, conservative & honest!! They're the very very best!

Patricia H.

8/17/2014

I have a water softener that keeps overflowing. I called to find out if they repaired water softeners and the guy I spoke with told me he would page someone to find out. 5 mins later I received a call from Perry who explained that the company does not repair water softeners however he was kind enough to walk me through some trouble shooting tips over the phone. I really appreciated the advice he gave me because he certainly had no obligation to nor would he be making any money off me. I would definitely call this company the next time I have any plumbing issues.

Barbara C.

4/26/2022

Courtesy plumber, Sig, did a great job replacing our bathtub spout and showhead. Quick and competent--also very courteous and helpful.The office scheduling staff people were friendly and helpful too. I will use Courtesy Plumbing again.

P J.

1/19/2012

I can't rate this business and it's owner Tony highly enough. They do excellent work and they stand by what they do. They're called Courtesy Plumbing for a reason: they actually care about doing the job right - charging a very reasonable rate - and making sure the customer is satisfied. Tony just installed a new toilet in my home and he is a pro. Great work at a great price. Thanks Tony.

Shannon B.

8/21/2014

Larry is awesome! Super friendly company, quick at getting back to you, and same day service! We had a pipe break that flooded our downstairs and this company was the highlight of our experience. They were always on time and told us everything that they were doing. I would definitely use them again if anything else happened!

FangFang L.

07/12/2012 12:00:00 SA

Tony was very friendly and helpful. We bought a house and the home inspection had a record of leak in the crawl space, our real estate agent recommended us to do a snake camera inspection. Tony was super knowledge and resourceful. He was able to answer all of our questions, and it turned out the leak was not a problem!! We will definitely do business with them again. Thank you!

Jason D.

01/11/2023 12:00:00 SA

Courtesy plumbing just finished a 2 day project in my condo & I am so glad I went with them. This was a pretty big job that I quoted out to a number of highly rated plumbing companies on yelp. First off, many of them didnt even answer the phone or get back to my VM. When I scheduled with Courtesy, Kristy was VERY easy to talk to and scheduled a time for Jason to come out and give me a quote. Not only were they very competitively priced, but they were fast! They completed this job in 2 days where some of the other companies said it was easily a 4 day job..... Jason & Abraham knocked this thing out of the park and they were great to have in the condo. Very personable, professional, and most of all communicative. As a home owner in the middle of a renovation, communication is super important to me because I am juggling everyones schedule so they made my life a lot easier. Long story short, I highly recommend Jason & Abraham and will 100% be using them again + referring to family/friends.

Rachel V.

03/06/2019 12:00:00 SA

No one likes having to call a plumber when you might be on the verge of a flood, but that's why companies like Courtesy Plumbing are around. My shower faucet wouldn't turn off, so came Jason to the rescue. I called around 930am, got a window for 12pm-3pm, and Jason showed up around 1:15pm. Luckily, our issue was a minor cartridge replacement, and he was out of there within 30 minutes. He even put the faucet back together after my husband had taken it apart trying to troubleshoot. He was very professional, explaining all the details, and telling us about the warning signs and how to prevent this problem in the future. I would definitely recommend Jason and Courtesy Plumbing to anyone.

Sam H.

7/26/2015

Good company, hired 2 x and both times have been pleasant and i plan to continue using this company for future plumbing needs. Good honest and reliable quality work.

David Joshua D.

01/07/2021 12:00:00 SA

I found that there was a small drip in one of my bathroom showers. I had used courtesy plumbing in the past for the same job in a different bathroom. So I knew they already knew how to fix and replace this one. They came out here pretty quick within a day. It was the same technician from before too. He was really cool and very informative. He gave me a good price since I've worked with him in the past and got the leak fixed and everything working like new. He even took a look at my other shower and got that fixed up too. He was a professional and got the job done fast. I'd definitely recommend this place if you're in need of any plumbing issue repairs or installations.

Amber K.

12/02/2009 12:00:00 SA

I have found my lifetime plumber.

The first time Tony came out, i felt like I had a friendly, handyman next-door neighbor coming over to help me out. The second time he came out (for a completely different issue - the first one he resolved in one try), his assessment proved the leak that was being blamed on my unit was actually coming from another unit. It was refreshing that he didn't charge a fee for his time and consultation.

He's fair. He's clean. He's prompt. He's accommodating. He's accurate. He's thorough. He's friendly. He's all that you would want in a plumber and more.

Courtesy Plumbing - a very suitable name. He's courteous.

Thanks Tony!

Hope S.

02/12/2011 12:00:00 SA

Once again....Courtesy Plumbing did an awesome job!!! Quick & efficient service, as usual. Thank you Tony, Adrianna & Christine. You are the best!-hstarr

Lisa C.

7/22/2015

This is clearly a case of a company that has worked the Yelp stars system. I used them for year with good service. Today I called with a plumbing emergency that my teen daughter had to manage on her own. The tech arrived, pulled the appliance out of the wall, said it was not a plumbing job and told her to call an electrician, and left her in a flooded kitchen with a dishwasher leaking water all over the floor--and he had her pay him 125 dollars, for nothing. I will be contacting BBB. Followup: Before posting this I called the company at 5:10pm, got the answering service, was told there was no after-hours emergency contact. Within an hour of posting this this Yelp review, the owner called to try to get the review fixed, offering to fire his employee--who he has not yet even spoken to. Again, a business that plays the Yelp game. Let us see how long this review lasts before the owner gets it pulled or buried. Great way for the company to make a quick 125 dollars. To leave someone stranded and say they cannot drain a machine full of water or disconnect it--are these not plumbers? And if you are so ready to fire your employee that tells me you never trained them and that you don't trust them. Bad approach to business.

Antonio C.

11/14/2009

Tony is simply terrific. I saw all the amazing reviews on here and figured I'd give Courtesy Plumbing a try.

Tony was fantastic in communicating with me before he met me at my home. He arrived on time, fixed our problems and answered several questions that we had.

Tony is a true professional, a great guy and runs a great company. Can't go wrong in going with Courtesy Plumbing - keep up the great work Tony!!! Thanks again.

Shawn C.

2/16/2011

Repeat customer for Courtesy Plumbing. They've probably done 4 projects for me. At our new house... Lionel just finished installing 5 bathroom faucets and replaced the pressure regulator and water shut off valve in the garage. He worked hard all day and I think he did a great job. Will be terrific to have faucets that don't drip! I've only worked with Tony and Lionel... and I hope they continue to enjoy success.

Kelly W.

6/17/2010

I couldn't have had a better experience with Courtesy Plumbing. Tony was friendly, professional, and clearly very experienced. He solved the problem in less than five minutes - a problem the previous plumber spent over an hour working on and failed to fix. Twice. Highly recommended, I couldn't be happier with their service.

David F.

1/29/2012

We had leaky hot water pipe. Tony cam by and had it fixed in 30 minutes. He was nice, explained the problem, set expectations on repair time and fixed it within said expectations. If ever I need plumbing services again, I'm calling Courtesy without question. Thanks again Tony!

Duffy T.

03/01/2021 12:00:00 SA

Courtesy Plumbing was able to send someone out the day after I called, to diagnose a broken toilet gasket and flange. We'd been led to expect the worst from a previous plumber: tearing through the floor, cutting the pipe, etc. We also needed some faucets replaced. Abraham was punctual and saw the problem, but thought that with the right (hard to find) replacement part he could make it good as new, though there is always a risk of damaging the pipe when they have to drill out rusted connections. Thankfully all went well and everything is in good shape. Abraham also gave us good advice about faucets and stuff. We'd definitely use Courtesy Plumbing (and Abraham) again.

Daryl R.

01/08/2019 12:00:00 SA

Thanks Jason & Courtesy Plumbing. Fast service and reasonable pricing. You guys rock!

D H.

7/29/2009

2nd floor bathtub was leaking down through to the kitchen ceiling. I checked Yelp actually for a different plumber someone had recommended and happened upon Tony and Courtesy. He was 20 minutes early, trouble-shooted the problem quickly and I paid what I thought was fair ($120) - he's very professional, great personality and was done within an hour. Any problems I am instructed to call back. The reviews are true!!! You can stop looking for anyone better!

Alyssa C.

06/04/2020 12:00:00 SA

We experienced a much dreaded slab leak on a Friday during these unprecedented times and originally had reached out to a big box company and paid to have the leak detected. I must admit having something like this happen on a weekend during the pandemic was a legit nightmare. We first planned to use the company we all know of but a day went by and I did a little research and found Courtesy through yelp. I thought it can't hurt to inquire, and I noticed they were veteran owned. With my husband being a Firefighter and with respect to service I thought I'd explain our situation and give them a shot. The gal that answered the phone was pretty cool and got me a technician out that morning. Right on time and with a heads up call. Jason arrived mask on and I explained what we were going through and he went above and beyond to not only investigate the situation fully but answered all my ridiculous questions. He crawled under our house like spider man not even scared. The big box company did not even offer to do that. Jason was able to reimagine a pipe reroute for us that the big box company didn't at solid competitive price that would last longer. It was at this point I could tell that this guy is a honest, hard worker and he won my trust so we ended up cancelling the other company and sticking with courtesy. They even offered to start later that day but I was fine with starting the next day. (I was used to 2 min cold showers by this point haha.) Jason and Abraham arrived right on time the next morning and started on a long day of what I could only imagine was hard work with the sun blazing on them. Towards the end another guy showed up to assist too, I can't remember his name but I think he had a cool accent. It's been just over 2 weeks now and everything is running smoothly. I'm thankful to courtesy plumbing and these guys especially for being there in a time of need. I've already asked about requesting them for work in the future.
Don't hesitate to use this company, I'm super picky and when it comes to people willing to do difficult task, this is the company you need. Thank you Jason, Abraham and the Courtesy team.

Tony N.

11/24/2010

We found Courtesy Plumbing on Yelp and we were not disappointed. Tony runs a very professional operation and you will always get great service, value and, well, courtesy! We've used Courtesy Plumbing for large jobs (new water heater) and smaller jobs (replacing toilet wax ring, overflow drain repairs, etc.) and have always been extremely satisfied with the quality of the work and the price as well. I cannot recommend them enough and all I can do is echo the comments of my fellow Yelpers--Tony and his team are the best!

Elizabeth L.

12/28/2020

Dave and two other plumbers showed up the same day I called. They told me I had a leaky toilet tank that had soaked through from the upstairs bathroom to the ceiling on the first floor, and they recommended a restoration specialist to handle the mold. When I asked them how much I owed them for the diagnostic, they said it was free of charge. Wow! These are clearly honest, upstanding guys ... a rare find these days!

Kevin T.

10/29/2020

They showed up on time and gave constructive suggestions on the best installation option. I was very impressed with their professionlism and quality of work

Lynor B.

5/27/2021

My family's water heater finally died a couple days ago after 18 years. My dad initially contacted White Glove Guys and Andersen's who came out to evaluate the situation and give us quotes. I'm thankful to have stumbled upon Courtesy Plumbing on Yelp! I'm appreciative of their customer service skills and professionalism. Sammy came to my family's place. I know nothing about water heaters but my dad wasn't around so I had to suck it up until he came home. Sammy did his best to explain everything to me in layman's terms. But what made my family pull the trigger was how much less the quote was than what White Glove Guys and Andersen's had given. I called the office back shortly after Sammy left and Christy assisted me. She informed me that she would have to check their schedule but could possibly get us in for tomorrow. I was ecstatic at how quick it could be for us to have hot water again! But she called me back in less than 10 minutes and informed me that actually they would be able to fix the water heater the same day! Which was even all the more greater! Sammy and his colleague were able to finish the job in less than 3 hours (started at 4pm - ended around 6pm). Super nice team! I was able to enjoy a nice warm shower after 2 days of not having warm water ;D.

Thanks guys!!

Cynthia O.

11/10/2021 12:00:00 SA

We have used Courtesy Plumbing for several years now, both at our personal residence, as well as at a couple of rental properties we own. One job involved having to enter a crawlspace under a hundred year old house to access the plumbing under the bathtub. This crawlspace is a dangerously tight fit, and the bathroom is at the opposite end of the house from where you enter. Joey did that job, and fixed the problem.
We also had a complete redo of an outdoor main gas line that had eroded over the years. That was another excellent job. There have been other jobs, and Courtesy has been consistently excellent for each and every job.
You are notified by email and text, so communication is also excellent. I like it that when the issue is diagnosed, you are given a bid at the start that is honest about what it might cost in a worst case scenario. This has happened twice, with fittings that were corroded so badly that it meant the possibility of having to cut the old pipe, which may not happen if the technician can get the old pipe to be removed without having to torch out the rusted pipe. Thankfully, in both cases, Courtesy got the jobs done at the minimum expense, but it's nice to know what price you are looking at if the job does get more involved.
Anyone who has lived in San Diego for long has probably experienced the corrosive effects from our hard water. San Diego water just eats pipes, shutoffs, angle stops, hose bibs, pressure regulators, etc. Courtesy has done all these types of jobs for us, and we are always satisfied with their professional workmanship, and will continue to give them our business.
Prices are fair for what they do, and our son was given a military discount at his house, which was quite helpful for him.
I give them an enthusiastic recommendation.

Integrity H.

10/05/2015 12:00:00 SA

Jason came to my house, diagnosed my issue and told me how to fix it for $20 by ordering a shower arm from home depot online. Highly recommended and I will call this company in the future when needed.

Spencer H.

06/12/2013 12:00:00 SA

I use this company for my rental in Escondido. They do great work and my tenants have commented how professional and courteous they are. I'll continue to use them for all my plumbing needs.

Christina G.

1/24/2014

I was sitting at home ( at 4pm) when suddenly I heard water running. I ran upstairs to find hot water gushing into the bath, but the tap was in the off position. I knew how to turn the water off from the hot water tank but then it started making a weird noise. I called Courtesy Plumbing in a panic and they were so great. Perry was at my house within 20 minutes and solved all my problems. He was professional, courteous, knowledgable and friendly. He even took the time to explain exactly what had occurred. Thank you Courtesy Plumbing and thank you Perry. I will recommend you to all my friends!

Samir Y.

6/28/2017

I needed my water heater replaced and I called around to get some quotes. Let me save you the time, courtesy isn't only their name, it's their everything. Hands down the most reasonably priced for the job and the plumber Sami was very efficient, friendly, and COURTEOUS. Definitely would recommend them to all my family and friends for any of their plumbing needs.

Steve D.

1/29/2022

I found Courtesy on Yelp with a high rating. I had to have the job done right the first time and needed a company that would be on time. Since I live in a condominium with only one water shut-off for the whole 12-unit building, all tenants needed advance notice and I needed approval. So, no room for we're running late. An appointment was made by phone, and friendly voice arranged an appointment to my request. A text was sent confirming the appt with a link to add to calendar. Very handy! Abraham (?) showed up right on time and not only did the needed work but also replaced another shower valve, all for a very reasonable price and in just under an hour. I will definitely look to Courtesy again for my plumbing needs again.

Jim M.

11/24/2020

We recently moved into a beautiful rental home that we really enjoy. Unfortunately a few weeks after moving in we had a few problems with a leaky toilet, a bad wax seal, broken down reverse osmosis system in the kitchen, a dead circulating pump and if that wasn't enough the master valve began to leak randomly in the garage.

Lucky for us Lou came out for the first issue and helped us (home owner and us) work together to diagnose and solve the problem quickly and cost effectively. As new issues cropped up we specifically requested Lou because of how thorough he was with the quoting process, communication, the repair work, final clean up and walk through showing what was done and why.

As an example of how Lou approaches the work, he wanted to hold on fixing a mysterious leak until we had more information as to what was going wrong and why. He explained that ethically and professionally he wanted to make sure we were investing in the right solution and not just fixing things that may not be the source of the problem.

As I noted, Lou was very professional and skilled in how he wanted to work through each issue. The more complex jobs reflected quality designs that are efficient and attractive to the eye. Plumbing can look ugly or interesting and attractive if given some thought. He made it look good without wasting labor or materials. He knows his craft for sure.

I have used many different professional plumbing organizations over the years. Some were better than others but the team at Courtesy Plumbing has been the best by far. Ask for Lou when you call. With all the different projects and solutions he worked on for us I can assure you he is the consummate professional through and through. They now have our business for life.

nancy k.

4/16/2023

I discovered a rather large puddle of water on my kitchen floor a day before I was supposed to be heading out of town. I called Courtesy Plumbing and explained I would like to leak this checked before heading out of town. CP was able to prioritize my issue and sent a plumber right away. After troubleshooting the issue it was determined that my dishwasher was leaking not the plumbing.

The plumber took time to explain the issue, propose next steps and educate me on how to trouble shoot this issue in the future.

Such great customer service. I will definitely give these guys a call again when I have a need for a plumber.

Diana L.

12/22/2008

I just bought a house (built in 1955 with really old plumbing) and tried to take a shower the day we moved in and broke it! Needless to say, I was a bit upset about this. My fiance found Courtsey Plumbing online and so we made an appointment with them. Mauricio fixed the shower in no time! A day or so later, I called again to have them come out to fix another issue with the new house. Again, AMAZING service (thanks Tony!). A day after that, my fiance called the plumbers again because he thought the walls were leaking in the garage. The three times that they've come out in that one week made a big impression on us. They were very prompt, friendly and reasonably priced. I highly recommend them!

David N.

9/23/2021

Lou came out and did a great job inspecting our issues and guiding us to next steps. I would highly recommend Courtesy Plumbing.

dorit Y.

12/28/2011

Tony showed up on time Before he walked in the house he put on some booties ..A secretary was kind enough to call me to let me know that he will be 20 minutes late.I had a problem with one of the toilets.Tony looked at it,took out a little rubber ring cleaned it and voila!! All done. he didn't even charge me. can you believe this.I will only call them in the future

Michael P.

4/25/2015

I had Courtesy Plumbing replace my water heater. The staff was knowledgable and professional. Tony and Sieg answered all my questions. I will definitely be a return customer.

Colleen D.

12/05/2019 12:00:00 SA

We just had Courtesy Plumbing out to replace a leaking hot water tank, remove a reverse osmosis tank, and fix some other valves. They were professional, prompt, polite, reasonably priced, and clean. Sami and Abraham completed the tasks and did not try to upsell. Will definitely use them again.

summer s.

7/27/2010

When I discovered my water heater was leaking the day before I was leaving on a 3 week trip, I called Courtesy Plumbing. Understanding my dire situation, Tony said he could be out in a couple of hours with a new water heater. He later called back to say he could be over within the hour!

Tony was very professional and friendly. He answered all my questions and even helped me better to understand my water heater and piping for the future.

My water heater was the original and I ended up needing a new valve at the top. Since this was unknown at the time I had originally spoke to Tony, he heavily discounted it to keep as close as possible to his original quote over the phone.

I highly recommend Tony!

Justin J.

01/03/2018 12:00:00 SA

Sami was great. Showed up on time with a smile and an awesome attitude. Work was completed promptly and skillfully. I will absolutely use Courtesy again.

Melanie M.

6/29/2012

Tony got here right away. I had a broken part on my toilet and had replacement parts with him. He fixed the problem in less than 5 minutes. He was friendly and professional. I would recommend Courtesy Plumbing to everyone.

Yogi h.

06/07/2011 12:00:00 SA

It's been a few months since Courtesy came to fix my plumbing problem, but I just feel compelled to add a review because I chose them from reading the reviews here on Yelp. I awoke to water gushing out of a seam between my driveway and my garage. Yep, a slab leak somewhere under my driveway or under my garage concrete floor. I turned off the water to the house at the main valve, checked Yelp, saw the terrific reviews, called Courtesy and Tony showed up soon thereafter. He quickly assessed the problem, made recommendations which involved a smart and less expensive option of bypassing the leak instead of going through the concrete to fix it. He and his men quickly did the job. Tony is very friendly, professional, and highly skilled and competent. I would highly recommend.

Cue T.

08/07/2011 12:00:00 SA

Expensive and not worth the money ie: replacing faucet. Should be a 30 minute job- they took more than an hour and chanrged $200+. This seem ridiculous. The other job was promised by phone to be an instal of a water purifier, and he backed out and didn't act interested, yet still charged us $150 for his glance and a little piping.

Danny A.

10/08/2018 12:00:00 SA

I don't usually write reviews, I just can't find the time, but after dealing with plumbers from all over the San Diego Area and finally finding an honest one, I decided to do my part to help all of the other Yelpers? out there. Sorry for that, I don't get out much.

I have a large house built in the 20s that throws a hissy fit if I don't call some sort of repair person at least once a month, and over the last 20 years it has introduced me to every type of rip off artist, conman, repair cheat and incompetent, joke of a repair company there is. Many times one person from a company seems to be good at their job and the next one sent from that same organization tries to B.S. and overcharge me.

Luckily I have an advantage when it comes to these situations, in that I grew up building houses with my dad and grandfather and know a little more than some people about many of these repairs, I just don't have the time to fix everything myself. Fortunately for everyone else, and me as well, there is Yelp now and I don't have to rely on the failing memory of an OLD MAN. The name given to me, with a smile by my 16-year-old twin daughters. Anyway....

Lou Wiley with Courtesy Plumbing is one of the very few professionals that I would trust to fix any plumbing problem without me being there as a check against greed and incompetence. I can give no higher praise. I have never written a review like this before, but he deserves 5 stars.

Lori J.

06/01/2022 12:00:00 SA

Technician was prompt, courteous, professional and excellent at his job! Arrived to do an estimate and ended up rescuing me from a massive plumbing leak!

Lee W.

03/07/2019 12:00:00 SA

Nothing gets you to call a plumber faster than a stream of water shooting out of a pipe! I called Courtesy Plumbing this morning around 10:30 and told them of my problem. The very nice lady that talked to me said she could get someone to me tomorrow but that if anyone became available today they would call me. I get a call around 2pm and 20 minutes later Lou showed up. I showed him the problem and he had an immediate fix - required cutting out an old pipe and re piping it. It was positioned better than it was before thanks to Lou's recommendation. While he was here I showed him a shower faucet that I thought was on it's last legs. He even had the part to repair that. Lou was great. Neat, clean, friendly, professional, articulate and a joy to watch work and talk to. I certainly recommend Lou and Courtesy Plumbing. Great to work with.

Denise H.

1/24/2019

These guys are amazing. Siegfried came to our Point Loma home and advised replacing the entire kitchen sink which was very honest assessment and which saved a lot of money. He recommended replacing just our kitchen faucet which he did incredibly quickly and professionally.

Also, he did some minor tuning on a loose sink handle without even charging for it. We found the entire team at Courtesy Plumbing to be very professional, courteous and will definitely choose them again in the future.

Courtney F.

1/21/2019

I've been having a weird creaking/tapping noise coming from by walls/attic. I called courtesy plumbing and was able to easily book and appointment and get a tech out here within days. Their tech, Jason, arrived right on time and was EXTREMELY helpful. He did so much more to try to figure out what the issue was than the first company I called for a quote did. The way the pipes are setup in my attic makes it impossible to pin point the exact issue, but Jason gave me lots of information to bring back to my HOA so we can start solving the problem. He also gave me a few ideas of things I could try myself to fix it too and taught me about the other pipes I have up in the attic. As a first time homeowner, I knew nothing about the quality of pipes and how they're setup when you share the lines with other units. All around a great and professional experience. I HIGHLY recommend courtesy plumbing and their tech Jason!

Chris L.

6/26/2013

Once again, Courtesy to the rescue! Love these people! They are now on my speed dial. I have used the twice now and, each time, they sent a courteous, friendly professional! Thanks guys!

Arlene P.

07/08/2014 12:00:00 SA

I needed an estimate, they got back to me to schedule a walk through the very next day.

A+ for them putting on disposable booties when they walked in the house, so they wouldn't dirty up our carpet. They were quick and friendly.

But minus a star because I had to remind them to please send me the estimate and it was a bit pricier than the one we actually went with, but I'll remember them if Im ever in a pinch.

TF J.

10/29/2012

Courtesy plumbing visited my house twice to resolve a slow-leaky shower pan issue. It involves cutting up the dry-wall, experimenting with shower use, replacing the leaky drain. It took them 3-4 hours total to finish the work and they charged $350. Not cheap, but they are efficient and did a good job.

Plan to update after using the shower for a few more times.

--- one month after repair ---
Shower held up well. Well done.

Don X.

12/01/2018 12:00:00 SA

Be careful of its upselling additional work.

I had Courtesy Plumbing came to replace the water heater. Their price for water heater is a bit high, but still acceptable. The water heater job was done with no issues and I don't have any complaint about the water heater.

However, after the water heater was replaced, the plumber noticed the water pressure was a bit low, so suggested to take a look of my water pressure regulator. He diagnosed that the regulator was broken by showing me that when flushing a toilet, the water pressure dropped more than 5 psi. He quoted me $715 for replacing the regulator. I agreed (with no idea how hard or easy the job is). Later I was surprised that this is only a 10-minute job. My pressure regulator is 1-1/4 size, and online search suggests a price range of $200-250. Even though I have not much knowledge about plumbing, I think charging $450 for a 10-minute job is too much. So be careful about the aggressive upselling from Courtesy Plumbing.

Carol T.

7/16/2023

By now, Courtesy is the only plumber I'll call. There was some water under my water heater, so of course I called Courtesy. They came out that day, diagnosed a soon-to-fail appliance and replaced it same day with a tankless system. Since I live in a 70 year old house, it wasn't a simple job, but they were fast, efficient and fairly priced.

While they were here I asked them to inspect the plumbing, knowing I still have original pipes, and they gladly did so, giving me a thorough explanation of what they saw and a general idea of the cost of the job.

I can't recommend this company highly enough. .

Matt R.

4/27/2018

Water Heater broke Thursday night, was replaced and installed the next day! I picked this company because of their 5 star rating and excellent customer reviews and I choose wisely!! We have a very tight water heater and heater closet in an old home and Sieg came out to look at it for a more accurate quote and worked well with my request. Jason and another gentlemen were able to squeeze me in that evening and it was a lot of work! They did an excellent job and squeezing in my new water heater and Jason stayed much later into the night to make sure there was no leaks and everything was perfect. We truly appreciate everything they did and will use them for all our plumbing needs. Thank you so much!

B T.

02/06/2014 12:00:00 SA

Great company! Had plumbing problems and they could have taken advantage since I know nothing @ plumbing. But they did not they were honest reliable, friendly and awesome plumbers!

Peter K.

01/08/2013 12:00:00 SA

I called Courtesy Plumbing simply because I did not have the right tools or the experience to remove a faulty thermostat. It's important to note that I did about 90% of the work by cutting the main water line, draining the tank, and removing the lines that go into the thermostat. I simply needed assistance unscrewing the old one and screwing the new one on, which took no more than maybe 10 minutes.

Abraham (an awesome technician) arrived at my residence in a timely manner and got right to work. As expected, he removed the old thermostat and replaced the new one in mere minutes and as a result was billed $125. I understand that there is a standard charge to having a technician come out, but I figured $125 for 10 minutes of work is a bit steep. I called back into the office to reason a little bit about the pricing and got a call back from Anton promptly and was told that he would take care of it. It's been nearly 4 weeks now and no adjustment has been made... It doesn't hurt me to pay the $125 but I was given verbal confirmation that the fee would be adjusted whether it was for $1 or the entire amount. I'm just a little disappointed I didn't get the follow through as I had expected.

This review is merely based on this one experience and it's not to say that I would not call these folks again. Aside from the lack of follow through I'm really pleased with the service that Abraham delivered granted it was a simple fix.

Updated 01/09/13- I got a call from Tony personally and got confirmation that he will follow through with what we had discussed regarding the adjustment of the charge. I appreciate the call Tony...

Mallory W.

1/28/2012

Like all the other satisfied yelpers, I have to say, Courtesy Plumbing is top notch. After suffering months with a slow sink drain, I called Courtesy. They scheduled me in for the next day, and when I had to change my appointment time unexpectedly, they were very friendly and cordial.

They showed up right on time, handled the sink and then even looked at my bathtub, giving me helpful hints about how to prevent clogs. They had to come back out the next morning to fix the sink which had a very small leak and were overly apologetic and (like the name suggests) courteous.

I will be using Courtesy for all my future plumbing needs. Great customer service and competitive pricing.

J. F. P.

08/01/2020 12:00:00 SA

Not fun to have a leak during a pandemic, but Lou was very considerate and patient with my requests and concerns. Not only was he very competent and professional, accurately predicting the issue before proceeding to meticulously validating it, he did the job with absolutely 0 mess, and was a pleasure to have a conversation with. Highly recommended

Jenny Lynn C.

04/03/2017 12:00:00 SA

I can't say enough great things about Courtesy Plumbing. I was being put off by another plumber...and I had a tenant about to move in! I looked on yelp and found Courtesy Plumbing had GREAT reviews. They scheduled with me immediately, gave me a window of time when they would be available, and were flexible with me needing to be able to pick my son up from school.

Sami showed up and he was clean, polite, put booties on over his work shoes to keep my floors clean, and was able to diagnose my problem quickly. He had the parts with him. Repaired the toilet, and then waited 10 minutes and watched to ensure that the fix was solid. Putting dye in the tank!! Brilliant! Gotta love those tricks of the trade!

He was super kind, and as he left I felt like I was saying goodbye to a friend! Thanks Sami! You have a customer for life!

Additionally, I received a call from the company checking up a few days latter to ensure I was happy and that work was done to my satisfaction. I will shout from the rooftops if anyone I know needs a plumber! Courtesy Plumbing is the BEST!

Brandon M.

03/10/2016 12:00:00 SA

Great service and reasonable price. Joey is great to work with, super friendly and tells you what's going on. Would recommend courtesy plumbing to all my friends.

Denise S.

6/23/2017

Our hot water heater broke, we called Courtesy Plumbing and they were able to send someone out to replace it the same day! This was very much appreciated as we had 3 house guests visiting at the time. Sami was our plumber; he did an excellent job! He explained everything he was doing, gave us some good tips on how to maintain the new unit and got the job done in a very timely manner. Would definitely recommend them!

George G.

04/09/2018 12:00:00 SA

Courtesy Plumbing is absolutely fantastic. We've had Sieg come help us with a few jobs, and not only did he remember us each time (asked us how the last job was holding up, how the baby was, etc.), but he did a great job and always made sure we knew what was going on--and what we could do ourselves for much cheaper than they would charge. One of the nicest, most honest technicians I've ever dealt with in a service industry like this. Call them. You will not be disappointed.

Zarita G.

03/01/2010 12:00:00 SA

Courtesy Plumbing did a great job. Michael came out to do an estimate the day after I called for an appointment. He was ready to complete the job on the same day. Unfortunately, I had some time constraints. So Michael made it out two days later. I got a courtesy call about 20 minutes before his arrival. He installed a new water line and pressure regulator in the estimated timeframe. He was great. Thanks to all the reviews on Yelp for referring me to Courtesy Plumbing.

James K.

05/06/2015 12:00:00 SA

There is a reason why they have solid 5 Star reviews... it just doesn't get any better!

My garbage disposal broke and was leaking all over under the sink. It was a nightmare and how do you find a plumber? And which one do you trust? I turned to Yelp and it was a great decision. Naturally I saw the number of reviews for Courtesy and kept reading positive after positive after positive comment. I really didn't see any need to look any further and I desperately needed the garbage disposal fixed so I gave them a call.

The person who answered the phone was extremely pleasant. She told me they were pretty booked and they wouldn't be able to make it out for almost a week. I was determined to use them because of all the reviews, I was willing to wait. She also told me if anything earlier came up, they would call. Well, no more than 20 minutes went by and I received a call telling me they had a cancellation and could I take them now? Fortunately I was at home and ready so I said yes and they came right over.

In less than 30 minutes they were at my door. When I opened the door, they had all of the equipment they needed and they went straight to the problem. I explained how the garbage disposal had failed and within minutes they were working away on it. It couldn't have taken them more than 30-45 minutes and they were done! They even cleaned up the mess under the sink the old disposal had made. They took everything back with them including the old garbage disposal. I paid them and they were on their way. Why can't everything in life be this simple and easy?

If anyone in San Diego ever needs a plumber, I don't know how you could possibly ever do better. They are prompt, quick, very courteous (yes, I know that's their name), professional and the work they do is First Class! I hope I don't have any plumbing needs for a long time, but I will absolutely use them if I ever do.

Isaac P.

7/31/2017

These guys were some of the best plumbers I've ever used. They were, quick, responsive, and accurate. From the time I called to the time someone showed up at my door it was about 30 minutes. They quoted me a reasonable price for a drain clean out and were in and out in 20 minutes. I couldn't ask for better service.

Thank you Kristi and Sergi!

Karen A.

7/18/2019

I have been using Courtesy Plumbing for a few years and they have always been great. This time they really came to my rescue. We discovered a slab leak 5 days before we were leaving for a 2 week vacation. I was so stressed! After CPL determined the location of the leak, Jason and crew arrived and managed to do all the repiping before we left town. Unbelievable! It was a huge job and basically involved repiping the whole first floor of our house. They worked efficiently, kept the mess to a minimum and cleaned up at the end of each day so we could get to the kitchen and cook dinner. Jason kept me well informed of their progress each day and every person on the job was a pleasure to work with. I would give them 10 stars if I could! I highly recommend Courtesy Plumbing for any and all plumbing jobs. Thank you Courtesy Plumbing!

Jeremy Z.

7/15/2013

I am looking at buying a condo and I called asking them to look at a his and hers sink in the master bathroom and to maybe use their camera to look in a hole that the copper pipe for the tub comes out from just to see if there is any water damage. No more than 30 minutes of work. They quoted me $125 for the inspection and $250 for the camera.

Sounds pretty outrageous to me. I did not feel like they wanted to understand my situation. Seemed like they heard camera and inspection and just gave me prices off a list...

Olga A.

8/28/2015

From the First call, I reached out to courtesy plumbing, and was sent a Plumber that same day. a man by the name of Tony came to the house to fix a major problem. He gave a very honest and helpful opinion that I didn't have to think twice and we went ahead with the job. Great work and got it done right away.

P G.

02/09/2017 12:00:00 SA

Tony is really good. A few years ago he helped me with a busted water pressure regulator when i wasn't in town. He came to the house and fixed it same day. It would have been a big problem for me.

And recently he helped me with an oven install. The gas line was in the way. I sent photos and he figured it out without even seeing it in person. Tony goes out of his way to be helpful and that makes him the first plumber I call.

Marie C.

12/30/2011

I've owned my older home for 13 years and have during this time, unfortunately, had to deal with many plumbers for various issues. I gave Courtesy a try because of the great reviews I read on Yelp, and I was not disappointed. I received a heads-up phone call, Tony showed up during the expected window and courteously and quickly cleared my drain clog at the quoted price. Hopefully, I will not need his service again soon, but if I do, I will call Courtesy!

Josh H.

07/01/2009 12:00:00 SA

If you need anything plumbing related you owe it to yourself to call Tony. He is very professional and great plumber. I had no cold water in my shower for three days, and after reading my fellow yelpers reviews, I decided I would see if I could actually trust thier opinions. After making the call at 8:30 am I was pretty happy that he was able to fit me in before noon! Took him less than 30 minutes to fix the original problem and one that I hadn't even noticed. Bravo Zulu Tony!

Curt N.

11/20/2009

Tony was just as everyone said. Answered the phone on 2 rings, was prompt getting to my house, was neat and clean, and reasonably priced. Can't do better than that. Oh wait, he's also a very nice person and showed me how to do the repair in case I want to do the work myself next time!

Banjoplyr N.

10/07/2013 12:00:00 SA

Called in the AM and they promised to be out between 2-5PM to fix a clogged drain. Sieg arrived at 4 and had the backed up drains fixed in 30 minutes. Courteous and fast and price was exactly what was quoted...HAPPY

Karim K.

9/22/2020

AWESOME PLUMBER! 100 STARS!

Efficient, friendly, and very reasonable. Courtesy plumber is my new plumber for all my properties in San Diego.

Thank you Jason!

Mike M.

2/23/2011

Did a great job on the plumbing issue I had. Was very prompt with appointment, very efficient and professional. Did a quality replacement of some old pipes and left the work area spotless after the repair was finished. Highly recommend if you need plumbing work done.

Jonathan L.

1/13/2012

Tony literally just left after helping out with my plumbing issues and I couldn't be happier.

I had a bathtub that only let out cold water and a leaky sink faucet head. He fixed those problems in no time and the prices were more than reasonable. He was friendly, courteous and willing to teach a thing or two about plumbing.

I highly recommend Courtesy Plumbing if you have any issues.

Thanks Tony!

Jason D.

7/29/2010

Called on a Sunday and Tony answered. My need wasn't urgent so he said to call first thing Monday. Sure enough, was able to get an appointment right away but I couldn't do it for a few days. Tony should up in the time frame stated, professional, friendly, and ready to go. I will be using him for all plumbing needs.

Jenny T.

2/20/2018

I decided to give Courtesy Plumbing a call based on all the amazing reviews here. I was skeptical - could they really be that great? Within an hour of Lou arriving I learned - YES - they were that great. Lou fixed a problem in an hour that 2 previous plumbers failed to catch. We had a 2nd floor jacuzzi bathtub that was leaking into the garage below. 2 previous plumbers were unable to figure out what was leaking and we were beginning to think we were going to have to just replace the tub. I decided to give it one last try with a new plumber and I'm so grateful that I found Courtesy plumbing. Lou was amazing. He was extremely methodical and explained his thinking every step of the way. I learned so much from him that morning. He diagnosed the problem in 1/2 an hour and it was fixed a 1/2 hour later. I was AMAZED. Believe all you've been reading in these reviews. They are awesome.

Krista B.

1/22/2021

Lou and Courtesy Plumbing to the rescue!! We bought a new washer and dryer and when it was installed the valves leaked, and needed to be replaced. I found Courtesy Plumbing on Yelp and they did not disappoint. They were closed on the weekend but I left a message with the answering service, and received a call Monday morning when they opened. I got an appointment and was put on the wait list for a cancellation. I was happy to hear they had a cancellation and were able to get me in 5 days sooner! Lou arrived to save the day! He was super friendly and had my issue resolved in no time. Everything was super clean and professional. I will definitely be using Courtesy Plumbing for any future plumbing needs. Thank you Lou and Courtesy Plumbing!!

Donna D.

11/03/2016 12:00:00 SA

This company is phenomenal. From the assessment/estimation process to the final job their work was top notch. Siegfried and Sami did the work and they were consummate professionals. The office staff were amazing and very helpful, too. Finally, their rates are very reasonable which is not the case by and large.

Thank you, Courtesy! Your help and professionalism made all of the difference!

Matt K.

4/19/2012

Tony was very helpful and nice. He came out and gave a free estimate for some minor repairs, and was back within a few days to do the work. His pricing is reasonable and he does efficient work.

Hsin L.

10/10/2009 12:00:00 SA

Lionel from Courtesy came out to replace the wax ring and re-seal my toilet. He arrived at the time he was supposed to. Slipped on shoe covers before entering my place. Worked quickly. Price seemed reasonable.

Lisa G.

3/24/2014

We had a leak from an underground pipe in the front of our house coming from the main water line. After we had an awful experience a year ago with another plumbing company we were in need of someone new. We called Courtesy Plumbing and they were very accommodating! Tony was extremely nice and professional. After we found there was still a small drip the next day, Tony came out and fixed it immediately! We were so impressed to find that he was so personable, honest and caring. His price was fair and we now set - Courtesy Plumbing will be our plumber from now on, just hopefully not too soon :0)
Great company!

Carol Y.

5/23/2021

Our kitchen faucet started leaking due to a broken part connected to the pull down hose. Upon first calling Courtesy Plumbing, the receptionist set my expectations right away and said this may require an entire faucet replacement as the part itself is not usually replaceable. She even put me on hold to confirm this with one of the techs. I really appreciated this as they didn't just send a tech out to look in person just to tell me the that they cannot fix it.

I called the faucet manufacturer and they seem to know the exact problem and offered to send the same faucet to me at no cost. This seems in line with what the receptionist initially told me. I scheduled with Courtesy Plumbing for the following week based on when I would receive the replacement faucet.

The scheduled window was between 1-4pm. Sammy called me at 12:40pm saying he was on his way. Once arrived, he was masked and had shoe booties in hand, ready to put it on. I had a napping toddler at that time so I informed Sammy of this and he was super aware and courteous, making sure to be super quiet walking to the kitchen. He had attempted several times to just connect the pull out hose back (I'm assuming to save me the cost of replacing the faucet) but to no avail. It probably took no more than 45 min for him to complete the replacement. The entire time, he was so quiet and taking care to close the front door quietly whenever he needed to go outside to his truck.

What I'm most impressed by Courtsey Plumbing is the customer service! From the receptionist double checking with the tech in my initial phone call to Sammy arriving on time and finishing quickly, all while being super courteous and thoughtful! I would definitely call them again if I ever have plumbing needs.

Gehre M.

2/16/2016

Had an issue with bathroom sink. Called and they sent Abraham out. He quickly knew what was wrong, replaced the part and works fine. Cost seemed reasonable
Highly recommend

Jessica C.

5/23/2016

Great customer service and fast! No charge on a second visit, since under warranty. Will definitely use again. : )

Don F.

5/23/2010

On time for a appointment. Quick and easy , cleaned up and did a great job. Snaking drain and I will call them again if needed.

Jo V.

05/01/2018 12:00:00 SA

I've received services from them twice (same guys for both occasions, one with French accent and his sidekick), they're the best!! They're very friendly, have good customer services.... I wish I remembered their names. They replaced the broken shower knob, and broken bottom spouts for the first time, and the second time, they replaced the broken bathroom sink faucet.

Very professional and such experts!! I also like it that courtesy plumbing always called on day of service and let me know their ETA.

Another plus: Courtesy plumbing scheduled for Thursday but then they had opening today and they made it today, I was so happy and over the moon :)

Katy W.

11/09/2015 12:00:00 SA

I use this company for two different services that we needed and I will definitely always call them from now on. They were very professional, affordable, and trustworthy. They got the job done and had appointments available same day and next day. I worked with Jason both times and he was FANTASTIC!! Thank you for helping us, we appreciate your staff and great work.

Eugene G.

10/05/2017 12:00:00 SA

I was impressed by several things. First, after scheduling an appointment for the following day, they called back and asked if someone would be available earlier, and since I was, they showed up about 20 minutes later. Having spent years in various service trades, I pay close attention to things like work ethic, neatness, attention to detail, and quality of service. Every one of these was passed with flying colors! Despite a difficult task, he persevered and got the job done beautifully.
I would - no - I WILL use them again and again. Bravo! Thank you for doing such a great job!

Martin A.

02/09/2017 12:00:00 SA

I called Courtesy Plumbing after receiving an astronomically high bid from a large plumbing company. I needed to know if this was real or just absurd. Tony the owner came right out and walked me through the process. He came in with an estimate that was $10k less. We needed a full week of work done almost immediately so that we could move into our new house. Everything ended up needing to be redone, even more than expected. The final total was right on quote even though more work ended up being required. In addition, they brought in another crew member to help ensure they were done by the agreed upon day. They left on Saturday morning literally hours before the movers arrived to move us in. The men working in our home were very professional and I felt comfortable with them there both alone and with my pregnant wife. They walked me through the process as new problems were found and helped clearly explain the plan to resolve. Tony even recommended someone to modify our cabinets when many contractors refused to return our calls. I can't recommend more strongly.

Carrie C.

4/21/2020

I am very impressed by this company. We had a problem with a unit in our complex and Lou came out to fix a pipe in a garage. He was willing to speak with everyone that had issues and even came by to assist me with a situation in my house. He gave great advice and service. I called him to ask a question and a very helpful woman gave him my information and he called right away. I did not get billed for his assistance because he was being helpful and kind. Our complex will use this business when we have plumbing issues because of their customer service, expertise, quick response time, and follow up/through.

Sean-Colin F.

8/13/2015

We needed a plumber to fix a slow draining shower/tub.

The operator offered next day service between 9 AM and 12 PM.. The plumber arrived about 30 minutes past 9 and quickly identified the issue. Some buildup in the drain that he cleaned out as well as the bath tub lever that needed adjusting.

$105 later and about 20 minutes of work and we are golden. We appreciate the expertise and prompt arrival. I understand trip charges and businesses must make money. The $105 is reasonable.

I will keep Courtesy Plumbing on my contacts list.

J Z.

11/07/2011 12:00:00 SA

We called on the weekend and Tony came within the hour and had our drain cleared in 10 minutes. Great service.

Jackie T.

12/15/2010

Very good work, very professional. He was prompt, knowledgeable and very careful about my house. He laid down rugs in the work area so that my carpet and tile would not get messed up. The guy even practically cleaned my bathroom sink and counter for me when he was all done.

Joe M.

01/11/2017 12:00:00 SA

Joey was sent to fix our Dishwasher not draining well. he showed up on time, very courteous and polite. he fixed the clogged drain in 30 mins. we tried running the dishwasher 2 times to make sure it was working well and it did. I would recommend Courtesy plumbing for future jobs. thanks Joey!!

Melissa W.

5/17/2017

Thank you again, Yelp, for coming to the rescue (as usual)!

I had water leaking outside my house for a couple of months and I didn't know where it was coming from (I thought it was the sprinkler system)! I finally figured out it was likely coming from my water heater which is inside my condo. I didn't know what to do and contacted a few places on Yelp to see who could come out and help me. I had some places give me a cheaper quote than Courtesy Plumbing, but I ended up going with Courtesy because they have such great reviews.

They were able to fit me in on the day I called them and they said they'd be there between 1-3 PM. I requested a 30 min call in advance so I could rush home from work. They said no problem! Turns out they were there early, like 12:30 if I recall. The girl on the phone said not to worry since the guys were probably just eating their lunch and if I couldn't get there until 1 it would be okay. I raced home and saw a guy in his truck and told him he could finish his lunch, but he said it was okay and he was ready to help me.

Turns out it was two techs, Sieg and Brian. Both are super nice and top notch! Sieg was able to diagnose the exact problem (I had a leaking relief valve) and also said he would check the pressure in my main water line to make sure I didn't have a bigger potential problem. He answered the million questions and concerns I had. It was super helpful. Turns out the guys were literally done replacing the valve in about 25 minutes. It was SO FAST.

Sieg also informed me that the glue on my exhaust vent had fallen off which meant that my vent had been open and had likely been spewing carbon monoxide into my condo for a very long time which was extremely dangerous (yikes). He said he re-glued the vent so that it wouldn't be open anymore and would properly exhaust to the outside. Ever since he fixed that vent, my power vent water heater is so much quieter! I always wondered why it was so noisy, and it's because the vent line was open!

I was charged $185 for everything. I tried to give them a tip and they refused with Sieg saying he knows that Courtesy is not the cheapest company in San Diego and that they are just doing their job. I felt bad, but thought that was very nice of them. I would DEFINITELY use Courtesy again for any of my water heater needs. They are extremely professional, polite, and SO FAST! Sieg really knows what he's doing and I would actually request him again if I have any issues in the future.

Scott S.

10/18/2010

We had such a positive experience the first time we used Courtesy Plumbing last summer that we called them again for another job at our home. Once again, Tony did an outstanding job performing the repairs, and it was a pleasure doing business with him. His rates are very reasonable and his work is high quality. He also fixed another problem that I wasn't even aware of and didn't take advantage of the situation - 100% honest! He has a great work ethic, takes pride in his work, and we completely trust him with our plumbing needs. We will always call on Tony and Courtesy Plumbing for all future repairs.

Cami J.

08/07/2015 12:00:00 SA

This is the first negative review I have ever written, found Courtesy plumming on yelp so decided to call to have somebody come out for an estimate. The guy arrived, we went under the house to look at the plumming. He pointed to a few areas where there were leaks. We exited the crawl space and I got my pen and paper and asked him to explain what needed to be done so that I could understand. He declined to explain and said to give my email so he could send an estimate. I gave my email and a $4250 estimate was emailed the next day. i don't appreciate being asked to translate an estimate on an email with no opportunity to ask questions.

Vin P.

07/09/2022 12:00:00 SA

I had an unknown whistling coming from my bathtub that was driving me crazy. I called my go to plumber, they were not available for another 4 days. I call Courtesy Plumbing and they sent someone over in 30 minutes. He diagnosed and fixed the issue and was in and out in 30 minutes...and they were almost 50% cheaper than my go to plumbers.

Highly recommended.

Nancy S.

5/22/2013

The 5 stars and almost 300 reviews is how I chose Courtesy Plumbing. I was NOT disappointed! Thanks for returning phone calls and emails in a timely manner AND doing a great job. THAT's courteous! Tony - you are a fun and friendly guy. Sieg did a great job too and was very nice. The quoted price remained the same even tho you made 2 trips and added a little bonus drain to my tub! Thanks guys - will always call you FIRST!

David S.

08/06/2011 12:00:00 SA

As good as it gets. Do great work and are friendly and professional. Do yourself a favor and call them for your plumbing needs.

D S.

01/05/2015 12:00:00 SA

They were great - both the two technicians who came as well as the phone line gals - courteous, professional and top notch. We had some really badly backed up drain in our shower, so much so that hardening developed around the drain hole making it difficult to snake. The guys worked hard on it, broke the build up and snaked the drain. All while being polite and professional. And their cost was fair. Will use them again for sure.

John D.

12/26/2012

I had a problem with low water pressure since purchasing my condo. After checking with the HOA and finding out no one else among my neighbors had a problem with water pressure, I was told it was probably something in my particular unit. At the same time my hot water started becoming less hot to the point where it finally went cold. After looking at reviews online I decided to give Courtesy Plumbing a call.

Perry the plumber came by to investigate why my water pressure was low. Perry carefully investigated why may water pressure was low and why I had no hot water. He concluded the old heater, which was 10 years old, was so full of sediment and mineral deposit from the hard water it was restricting the flow of water. I could have had him replace the heating elements to get the hot working again but he advised against it because heater was already 10 years old, it was loaded with crud, and because it had a small leak by the drainage valve. He quoted me a price for Courtesy to supply and install a new heater, but said they were happy to install a new one I supplied myself . I chose to do this, and Perry said he'd wait to hear back from me when I had purchased a new heater. I did my research online and bought a Whirlpool 40 gallon electric water heater at Lowe's that had good reviews from Lowe's customers. I schlepped it out to my SUV and loaded it into the back and got it home. I phoned Perry the next day and he came to install it. He was careful and methodical and did a great job installing the new heater, being careful not to create a mess in my house. He followed up with a phone call the next day to make sure everything was working properly. I'd have no hesitation in highly recommending Courtesy Plumbing after my fantastic experience with them. My installation came with a 2 year labor warranty, and I have no doubt they'd come and perform any repairs covered under the warranty without hesitation. Two Thumbs up for Courtesy Plumbing, and thanks for solving my water pressure and hot water issues!

Leta G.

2/26/2009

What a pleasant experience! I called Tony, the owner, this morning, after reading the glowing reviews on Yelp. He was courteous and friendly, and estimated his arrival time. He called 15 minutes before he arrived, right on time! He immediately diagnosed the problem and repaired it. The cost was way more than reasonable. I will definitely be using his services again. How wonderful to find someone who offers such terrific and reasonable personal service.

JoAnne Z.

10/08/2013 12:00:00 SA

I am ashamed of myself, that I didn't follow up on this review, as Courtesy Plumbing made a visit on a late night emergency for mom and sis..

as always, prompt, reasonable and took care of the problem for them. This company will never fail you.
Always going to be the cream of the crop of San Diego!

David W.

8/24/2017

Couldn't believe it.....LESS than an hour after using Yelp messaging for a quote request Tony M. (OWNER) personally emailed me to get my details and immediately start working the quote up. This is what I'd call client engagement. Thanks !

B B.

3/22/2013

I have called Tony on multiple occasions for various plumbing issues. His follow up and follow through is unmatched by any individual, company or any industry. When I place a call, I get immediate response back. Tony has a can do attitude about every problem and situation. He is genuinely interested in taking care of his customers. It is obvious by the endless number of five stars in all of his reviews. I wanted to give him more stars if it was possible.

It is his passion about his work and customers that has made him so successful.

There are two problems I never want to have. IRS problems and plumbing problems. I only wished I had met him many years ago, so I wouldn't have stressed over plumbing problems every time they happened. I will be calling him for a major remodel I am getting involved in and am really looking forward to trusting this contractor for the job that will be well done.

Thank you Tony and Courtesy Plumbing.

Stephanie K.

11/11/2022 12:00:00 SA

I wish I could select higher than 5 stars. I was recommended to Courtesy plumbing by a great friend. I have had them fix a shower overflow leak and install a new toilet. The shower overflow was tricky and other plumbers stated I would have to cut open tiles. Courtesy was able to figure it out without doing so. When I called to ask about buying a new toilet, they recommended a few and suggested I buy myself to save money. Every plumber who has come in is professional, polite and knowledgeable. I will use courtesy plumbing for all my future plumbing needs

Corey H.

11/11/2009 12:00:00 SA

Let me start by saying that I had no experience with plumbers before now, but I had heard plenty of horror stories. Tony, the owner of this company, made me realize that not all plumbers suck. Tony was AWESOME, for lack of better words. From the time I called I had nothing but excellent service. Tony was very polite and professonal on the phone. He showed up not only on time but was actually a little early!!! He also gave me a warning call that he was on his way, which I liked. His work was clean and meticulous. You could easily tell that Tony prides himself on being the best. He checked and rechecked his work before he left to make sure everything was perfect. I don't mind paying a little bit extra to make sure that im getting the best service. This is not to say that he is over priced though. His prices are competitive but other plumbers, from what i've heard, but others will charge the same amount for poor and inaccurate work. He was kind enough to even help me out with a quick issue with my washing machine after he was done fixing my leaking toilet.

All in all, my experiance was excellent. Tony is the only plumber I will ever use from here on out. I recomend him highly just as all the other fellow yelpers have.

James L.

1/20/2014

Told me they would be showing up 2-5, actually showed up around 7. I had two separate problems for them to fix. One was a leaking shower upstairs and the other was no hot water in another bathroom. They changed both shower knobs in the showers which didnt stop the leak upstairs. They told me to call back to fix the shower upstairs as they would have to fix the pipe but couldnt give an estimate on how long that would take and would have to cut into the wall.

The bathroom downstairs worked for a day, the next day the shower would not turn off and literally gallons of water was spraying in the tub. I had to cut the water off to the house otherwise the tub would overflow and then called another plumber. So I was charged $300 for this great work. The new plumber charged $100 and fixed both problems. The shower upstairs pipe didnt have to be replaced, it turned out to be clogged by something which was pulled out.

Not sure why this company has 5 stars but it certainly wasnt even close to the experience I received.

M E.

12/06/2011 12:00:00 SA

Called for estimate on faucet install and add'l basic repairs based on yelp reviews. Wouldn't give estimate over phone. Came out and gave verbal estimate. Plumber acted put out and insulted when I asked for written estimate. OK buddy, just get it done. Work went quick.

Time to sign invoice, estimate honored. Oops, what is this section about no liability for possible resulting mold damage? Huh? OK, note to self, insist on all paperwork in advance. If serviceperson is reluctant, ask them to leave.

Better play it safe and doublecheck work for leaks. No leaks! Awesome. But wait, is that water damage I see? Why yes it is. What the f!ck? Can't change a faucet without causing water damage?

They sent someone out to take care of the water damage, which was the right thing to do, but that has led to other problems which we are still trying to resolve.

Just wanted a new faucet with no problems. Thanks Courtesy for the water damage. Could have done that myself.

Mel N.

11/26/2011

I was peeling a ton of potatoes and decided to send the scraps down the garbage disposal. My disposal is invincible and I knew it was up to the job. As I was grinding away, one of the pipes underneath the sink couldn't handle the potato madness and gave away.

Courtesy Plumbing said the issue was no problem. They gave me a time-frame when they were coming over and they showed up early. The plumber was polite, entertaining and reassured me that I don't have any problems.

A section of the pipe was replaced within minutes. The system was tested to ensure the work was up to specs. The plumber even cleaned some of the mess that I should've been cleaning. Now, that's above and beyond service!

I was warned ahead of time that weekends cost a little more. When I received my bill, I was very happy that I didn't go into sticker shock. The price was well worth the service. Thanks for saving me.

Great job! You guys get my 5-star vote.

Ramsee C.

09/09/2016 12:00:00 SA

Awesome job on full house, hot and cold Re-pipe

Wow--did I have a problem: Three burst water pipes within a year and old, crackly plastic pipes that would not hold up (yes, it was the grey, quest plumbing). Tony came and gave the most thorough review possible and Perry did a superb job (and I am not one who praises easily). We had a difficult situation in that my tenant's baby was due in a week when the pipe burst. Tony assured me they would finish it in time and Perry worked over time to make it happen. Perry and his assistant wore booties, cleaned up, and thought very carefully about how best to fix the piping in my house--and they did an awesome job. They didn't just unquestioningly route it in the same places--they improved the flow and the materials. They were the nicest, cleanest, and smartest plumbers I have worked with (and I manage 4 rental homes)--and they gave me the best bid! What's not to like! Tony even gave me a military discount. I'm calling them from now on for all my rental needs! I trust them on price and quality--which I can't say for any other plumbers I've called!

Christina H.

6/26/2014

Friendly, reliable, available, easy to work with. I highly recommend them!

Barbara R.

05/01/2014 12:00:00 SA

Abraham and Courtesy Plumbing are our heroes. Abraham is awesome. Fixed a leak at the Community Garden and thanks to Courtesy Plumbing and Abraham the water is back on. Thank you Thank you Thank you.

D M.

11/30/2010

1. Amazingly fast response (2 visits, separated by ~2 years, one for the shower/tub drain and one for the kitchen sink) -- came out on the same day I called
2. Great price
3. Really courteous service, aptly named
4. In our neighborhood! (92122) Also, does not recommend services not needed (like some other plumbers do).
Thanks Tony!

Beth M.

07/05/2017 12:00:00 SA

Oh my goodness what incredible customer service! They did a great job (thanks Sieg!) and made sure I was happy when I had questions afterwards. I would highly recommend this company.

Khulood K.

08/07/2015 12:00:00 SA

My bathroom sink was leaking and I called them at 10 am and by noon it was already fixed. There prices are amazing. Tony was our technician and he was awesome.

Deb P.

12/11/2011 12:00:00 SA

Main Sewer Line Backup on a Sunday

I came home last night (Saturday night... of course... had to be a weekend for this to happen) I found a full bathtub and over flowing toilet. My sewer line was backed up and I had standing water in the bathroom and kitchen and washing machine.
I googled a bunch of Plumbing companies and emailed them all including Courtesty Plumbing late last night...some as late12:30am... I got a call bright and early at 8:30. It was Tony from Courtesy. We spoke for 3 or 4 minutes and when he found out I had no service... he said he would be at my home in 8 minutes. He was here in 5.
Tony spend 2-3 hours snaking my lines... didnt get to problem... called a friend of his that had a longer snake line... he was here in less than an hour. Between both of them spending from 9am-3pm snaking over 100ft of line through my main sewer-- it was obvious the problem was outside my property. Owner Tony from Courtesy and Joey's Drain company worked hard all day but didnt charge me a cent since they didnt get the line cleared. I made an appt for Tony to come out to do a camera inspection as required by the City.

THESE GUYS ARE AWESOME.

You WONT find more ETHICAL and HONEST plumbers than Tony from Courtesy and his friends.

Thanks guys.
Deb

Mark C.

01/02/2014 12:00:00 SA

ANOTHER Exceptional experience with Courtesy Plumbing.

My 4+ year old water heater decided to spring a leak on New Years Day.
So I called Courtesy Plumbing but get the answering service. 3 minutes later Joey from Courtesy calls and helps me stop the leak, even though the office is closed.
Joey said someone would call the next morning.

At 8:15a my phone rang, Courtesy called to see if I still needed help. Yep, I explained the issue and was given an estimate, that was much higher than I expected. I hung up to make a few calls to other plumbers...even Sears (not a good experience)

While I was calling around, Tony, the owner of Courtesy Plumbing called me and asked a few more questions. He explained the water heater was likely covered under warranty and asked that I text him a picture of the label on the front of the unit. A few minutes later he called back, told me the warranty was in place and asked if HE could come over and get started right away.

Amazing customer service from the owner of the company.
Tony was quick, polite, knowledgeable and tidy. (he even mopped the garage floor!).

I have recommend Courtesy Plumbing to many friends and experiences like this make that a pleasure. Keep up the great work.

Bobby O.

12/11/2010 12:00:00 SA

Outstanding customer service by Tony. Seig was very professional, came right away and got the job done. He cleared the clogged sink and tub. Price was reasonable. Highly recommended.

Jon H.

04/09/2010 12:00:00 SA

I called at 11:15 a.m. to have a dripping shower faucet fixed, they arrived about an hour later and finished the job very quickly. They were very professional and courteous. They were very conscious to cover there feet with booties and use floor mat's to avoid making a mess.

I am completely satisfied with the work they did.

Rainier T.

10/26/2009

Wow. Tony, the owner of Courtesy Plumbing, is probably one of the most professional and courteous people I've met. The reviews here about his friendliness and the quality of his work are spot on. He was polite on the phone, he called ahead, he showed up within a few hours - on time (and put on little shoe covers to protect our floors), installed our toilet, gave it a second look and made sure it was aligned perfectly, wiped around to make it spotless, then proceeded to help rearrange the rugs in the bathroom. I mean, who has that kind of attention to detail nowadays?

I was very pleased. On top of that, he gave a 30 day guarantee to make sure everything works as planned. He'll be my go-to guy if I ever have a plumbing issue in the future, and if you ever need one, I give him my highest recommendation.

Cassandra Chaya K.

11/28/2016

Had to replace the faucet and braided stainless steel faucet connectors for the kitchen sink. Courtesy Plumbing was the first to respond to my yelp request, and set up an appointment over the phone. Zak Zapara, their contractor, showed up on time, was both friendly and polite, worked quickly and efficiently, and charged a fair price for excellent work. Highly recommended.

Terry K.

10/20/2017

Lou did great work for us. He showed up early and installed a recirc pump on our water heater. He also noticed a water pressure problem w our home and replaced the regulator. I also appreciate that he contacted me prior to coming out to verify the scope of the work.

Maria B.

05/01/2016 12:00:00 SA

We had a slow leak under our sink and also needed a new faucet added. I called and was able to get someone out in just a few days. Perry came out and said we just needed to tighten the area where our garbage disposal connected with our sink which he quickly fixed. He also switched out our faucet quickly. He was professional, friendly and right on time. Highly recommended.

Rob B.

03/06/2010 12:00:00 SA

When I first searched Yelp and found these guys I was very suspicious of all the 5 star reviews. I have never seen so many five star reviews. I read a bunch and looked at the dates, and could not see a pattern that would reveal the reviews were fake so I took a chance.

What a great move that was, because these guys are truly awesome. I'm happy to add another 5 star review to the list. I can't give them more praise.

We had Lionel come over for 3 days to do some major work. He installed a water softener. Because of the layout of my garage it was not straight forward. He analyzed the situation and took the time planning it out to be most effective for the softener and most cost effective for me.

We had him install a reverse osmosis under the sink. We also wanted it hooked up to our refrigerator. Because of the layout of our kitchen this was far from straight forward. Because my wife and I are crazy we didn't care and asked him to go ahead and do it. He come up with a good plan, and executed it perfectly.

He then helped us out with a few other standard issues. Like I said at the beginning he spent multiple days out our house. I'd say he put in a good 18 hours total. He did a great job and the price, considering the amount of time and copper pipping that was run was extremely reasonable. I went over the entire process with him, and I can't see a way that the work could have been done any more effectively. He came up with the perfect plan. I haven't even gone into how friendly, informative, and personable Lionel is.

You're making a mistake if you call anyone else. I can't imagine how these guys can be beat. Lionel is about to get certified for HVAC work. The previous owners removed the heat vent from one room in our house for aesthetic reasons (can you believe that?). We need the wall opened up and the vent put back so our guest room has heat. I'm planning on waiting until Lionel gets his certification because when you find someone that good, it's silly to even think about trying out someone new.

Stop thinking about it, and call these guys. It's no joke. They are that good.

Nancy L.

1/23/2023

My go-to plumbing company! 5 star job every time. And special shout-out to Lou. He always has a smile on his face and takes his time to explain everything. Best customer service all-around.

Earl B.

07/08/2015 12:00:00 SA

Just used Courtesy Plumbing for the first time. In addition to doing a fantastic job, they really helped me out of a jam. I needed urgently to have a toilet replaced just before the Holiday weekend. They told me they couldn't do it until the following week, but when I told them my situation, the owner (Tony) came himself on the Friday before the weekend (even though he had the day off to enjoy with his newborn!) and took care of the job.

They were also very communicative, as well as being prompt and reliable. Pricing was very fair, and I can't say enough good about them.

Andrea C.

9/24/2018

We were having issues with three of our showers (temperature fluctuations and a leak coming out from one of our shower spouts). Abraham came to the rescue - had our three shower cartridges and shower spout replaced. He was very courteous, honest and professional and would definitely call Courtesy Plumbing again for all our plumbing needs. We really appreciate their ability to offer a free, itemized and reasonable quote upfront when we called them. The response time was immediate and we were able to work with Abraham who explained what our shower problems were and the work he was going to perform in a timely manner. In addition, he noticed that we were having toilet issues and replaced our toilet flap and adjusted our water level to conserve water when flushing. All this was done in a few hours at a nominal cost. Thank you, Courtesy Plumbing! We look forward to working with you again for our plumbing needs.

Su T.

03/06/2013 12:00:00 SA

This is the best plumbing company I've ever dealt with. Plumbing is like auto mechanics and not always perfect but these guys know how to make it right. The service is great. If something's wrong with their job they will make it right without any extra charge usually and typically go beyond the call of duty to do so. They're also very professional and personable.

Update November 2017: these guys USED to be the best but it seems that they got too big too fast. I just called them and they're booked out for a week. I definitely wouldn't call them with an emergency if they're that booked. Also, some months back they bid replacement of my hot water tank and came in WAAAYYY more expensive than their competition (like 50% more expensive). They also misdiagnosed the issue at first and charged me for it. I paid them and asked for a partial credit for the next job. They ignored my request. I guess the five years of exclusive loyalty I gave them didn't mean much to them.

stefanie m.

8/27/2018

5 stars for LOU from Courtesy plumbing. After calling 15 companies frantic for same day service after I flooded my downstairs, Courtesy Plumbing said they would do whatever they could to help get someone out to me ASAP. An hour later I had Lou on his way and he saved the day! He was very friendly, explained everything in terms I could understand, provided a fair price and was able to replace my water valves right then in a very time efficient manner, he really just went above and beyond with his customer service. I will for sure return to Courtesy for any future plumbing needs.

A Z.

10/02/2012 12:00:00 SA

I chose this company purely off of it's 5-star rating here on Yelp and it lived up to it's score! I had a clog in my kitchen sink drain that happened unexpectedly and I was so appreciative that Perry was willing to come to my home at 6pm (after hours) to attempt to fix my issue. He did a very thorough job and took the time to keep me informed as to what he was doing and also educated me throughout the process. His work and tips eventually got my problem solved by the next morning and to top it off, he called to check in and make sure everything was ok the following day - service like that is a rarity these days! Thank you Courtesy Plumbing and thank you Perry! Excellent job!

Autumn B.

2/14/2017

I called Courtesy Plumbing and within 2 hours they had a plumber at my house! Our plumber, Lou helped us fix several leaks we had under our kitchen sink, including installing a new garbage disposal. He was prompt, friendly, and very thorough. He did a great job and went above and beyond to explain to me what he was fixing and why. He was honest and fair with his pricing. He even went above and beyond his quote to help tighten my faucet and the air gap which were loose. It was clear he took pride in his work. I will definitely be calling Courtesy Plumbing again for future plumbing needs.

John T.

04/07/2020 12:00:00 SA

I've got free quotes from several different plumbers. Not only did they beat other people's prices , they also had to do less work on my house. They also took care of others issues that I didn't even know about with my plumbing.

Keith R.

2/23/2016

These guys are total pros!

They arrived within an hour and found the pinhole leak in our copper pipe in the attic, had it fixed in no time. Prices were totally reasonable.

I hope I don't need a plumber anytime soon but if I do I'm calling Courtesy Plumbing again.

Diana A.

07/11/2011 12:00:00 SA

This company is fantastic. Our toilet was running intermittently and severely leaking from the bottom of the tank (on a Sunday, of course). My hubby ran to Home Depot for the parts and spent four hours trying to fix everything (to no avail). We finally called Courtesy Plumbing and Tim was at our door in less than one hour. He fixed the problem using our parts and charged us a reasonable rate for the service call only. And they honored the Yelp discount, too! Forget about More Saving and More Doing at Home Depot. I'm calling Courtesy for our plumbing needs from now on.

Lindsey B.

10/05/2017 12:00:00 SA

This is the best plumbing company we have ever used. Every time we deal with them the service has been impeccable. All the way from reception to the service providers that come to the house. We've had both Joey and Lou out here and they are both extremely nice, helpful and responsive.
Their prices are very reasonable. We had an outdoor drain that needed to be cut and snaked. We called our normal plumber and they said they could cut it and snake it but couldn't then repair the drain. Courtesy plumbing did everything (including the repair) and actually charged us $200 less than what our other plumbing company was quoting us.
The second time we used them we were hearing loud noises coming from our faucets and toilet - we assumed it was a pressure issue. We called them and they came out the same day to take a look. They could not replicate the sound as the issue seemed to resolve itself. They did release some of the pressure but didn't charge us.
I cannot say enough great things about this company! I am not surprised by the multiple 5-star reviews. If I could give them 6 stars, I would! This is the only plumbing company we will go to in the future!

Dean L.

01/03/2013 12:00:00 SA

This is an update to my prior review. Tony, the owner, made things right. His plumber Siegfried is great. We had a bad service experience with Lou, but all has been resolved. I would highly recommend Courtesy. Fast, courteous and reasonable.

Old one star review:
I usually feel confident with yelp as a guide. It sure beats the BBB. But this time I have bad news. This review has two parts. First, a Courtesy plumber visited us a few months ago when our toilet clogged upstairs. He was French but I forget his name. He was professional, but could not find the valve for our pipes on the outside of our home. I didn't have time to see if someone else could find them so I ok'd him snaking our pipes after removing the toilet. 185 seemed expensive but in line with online estimates I saw. Keep in mind I was home and I am a man with some basic plumbing knowledge. Now comes part two. Today our toilet clogged again. My wife flushed some baby wipes and that did us in. This time Courtesy sent out Lou and I was not home. My wife calls while holding our 2 month old baby and says Lou wants 350 for the same job. I guess he smelled desperation. I told her to throw him out. Low and behold Lou called hq and dropped his price to 185 in short order. This is not the type of practice a good shop condones. They will never earn our business again. Stay away, especially if you are a woman home with kids.

Tina P.

8/26/2020

Had a great experience. Easy to book and super helpful with trying to troubleshoot my sink issue. They were communicative, quick and got the job done. Reasonable pricing, too. Will use again should I need a plumber in the future.

Mark E.

05/01/2012 12:00:00 SA

Tony, the owner, came out and gave me a really quick, no nonsense assessment. Things weren't as dire as I thought and he got my kitchen back up and running in no time. He answered all my questions and gave me all the options. In short he was really great.

Last year I had other plumbing problems and I regrettably went with another company whose guys kept giving me exhausted sighs and one of them repeatedly tried to up sell me. I had no idea what I was even going to have to pay until the job was done. Only one of the two guys spoke english.

Bottom line: Save yourself all the hastles and concerns about quality. Go with Courtesy Plumbing.

Jo W.

09/12/2019 12:00:00 SA

My shower head has been leaking off and on for months. I messaged Courtesy Plumbing through Yelp today around 1:45 p.m. They returned my message within 10 mins. Set up an appointment for the following day, called me back with same day availability. Arrived around 4:00 p.m. and Jason (very nice technician) fixed my leak within an hour by replacing a bad cartridge.
I will definitely call Courtesy Plumbing again for future repairs.
Reliable, friendly and trustworthy.

John G.

07/02/2009 12:00:00 SA

Don't waste any more of your time looking for a plumber....Tony is your guy!
I had Tony finish installing the pipes in my new shower after I botched the job up first. He is a pro and finished in no time.

He obviously loves what he does and you can tell by his demeanor. He will brighten your day by the time he is finished.

I will be asking him back to change my single vanity to a double soon.

Rosemary H.

7/25/2013

I highly recommend Courtesy Plumbing! I contacted them due to issues with a leaky toilet. When I made an appointment, I received a quote & a 2-hour arrival time estimate. Lou arrived on time and was friendly and thorough. He repaired the leaky toilet & also checked the other toilets in my house. He took the time to educate me on things to watch out for, as well as general maintenance. In addition, the service was quick and reasonably priced. I will definitely call Lou @Courtesy Plumbing again & refer others to them.

Yoon P.

11/21/2012

Courtesy Plumbing is the best! I love their quick, fast, and very courteous service.

The receptionist picked up my call, scheduled an appointment right away, then the service staff showed up on time, resolving our plumbing issue quickly.

We hired them twice and had great results. The staff person was very honest and professional.

Highly recommend for any plumbing needs in San Diego.

Rob g.

6/30/2013

had water leaking hot water under the house. could have been multiple issues. Courtesy responded quickly and sent out Perry. Very professional. He took a lot of time figuring out the problem but did not overcharge me. Turned out to be a faulty part in the flash water heater. He clearly explained possible causes and options with associated costs. Answered each of my questions in a professional courteous (hence the name I guess) manner before proceeding with ordering parts and doing job. After job was completed he followed up to check on things too. Problem was solved - no more leak. I would definitely use courtesy again

Derek R.

2/20/2020

If there were 6 stars they wold get them. We were in bad shape after our hot water heater died and caused significant water damage. Sami took incredible care, came right out and did a wonderful job hooking up temporary and permanent devices. Price was fair, and they're absolute professionals. I was recommended them from another plumbing company and it shows why. These guys are legit!

Chris H.

09/11/2009 12:00:00 SA

My apartment complex uses Courtesy Plumbing, and they've always been awesome. My sink works again! Tony came over after what was clearly a long Friday, was quick and courteous, and fixed up my sinks right up! Definitely recommended!

alfredo n.

01/01/2015 12:00:00 SA

I own a couple rentals in Sandiego with seemingly an endless supply of plumbing problems. Courtesy Plumbing was fast, and the contact PO was very courteous. On time, to spec, 'nuff said.

Phyllis G.

02/06/2023 12:00:00 SA

Courtesy Plumbing is a family run business that came recommended by an ATI employee. Couldn't have been more pleased with the service. They were polite, efficient, showed up when they said they would and returned when they said they would. I will use them again.

Christine O.

4/23/2012

Great service, reasonably priced, honest, punctual! Definitely recommend!

Kristy C.

4/25/2011

Seig called before he arrived, on time!
He repaired or replaced everything I asked him too.
We discussed the charge before he started the repairs.
The fee was very reasonable. He cleaned up the areas so well
that after he left you could not tell that work had been done!
Courtesy Plumbing is an honest company, I will not hesitate to call them
for any future repairs. They are the real deal!

Chris E.

10/07/2013 12:00:00 SA

We've had these guys come out on probably 6 or 7 occasions over the past 5 years for various services and it is 5-star every time. We've dealt with maybe 4 or 5 different guys and they are all just really solid dudes who know their stuff. The staff on the phones are also very professional and easy to talk to. I don't even question who to call anymore.

Brian K.

10/24/2011

Tony, the owner, helped us with our broken water heater. He came by on a Friday in the late afternoon (Super helpful since it is hard to get off from work), and then called back the following day having followed up on the parts needed. He came out again the following Monday to install the parts and was very nice, very professional and very knowledgeable. He cares a lot about the work he does, and it is evident in the time he puts into it.

Don C.

5/24/2014

I made an appointment and the office followed up on the morning of that date and confirmed the time. Very efficient and customer oriented.

Tony arrived on time and quickly addressed the issues that I had. He was very thorough and did excellent work.

I wouldn't hesitate to use this fine company again.

Danny L.

07/08/2016 12:00:00 SA

When you flush your toilet and it backs up your shower, you know you need a plumber. Courtesy did a great job getting a tech out to our place in 2 hours after I called (hell to the yeah). Joey was our tech, good dude, respectful, and knowledgeable. I was qouted 105.00 but they also said if the plumber said otherwise(hmmm?). Then Joey dropped the bomb on me with 275.00 (hell to the nah!). But he had to get on the roof and go through the vent to snake the drain(understandable). Bottom line be careful about the qoute, because every situation is different. If its $100 go ahead and plan to pay $275. But we got a 30 day warranty and Joey was cool. He tried to stay within the qoute but, our situation was a little extreme. Would recommend this service based on the customer service and the work. Thanks Joey for getting it done.

Patrícia P.

10/21/2022

It's definitely the best and most professional plumbing company in San Diego.

From the time that I call out to the time that I had the technician in, it was a great service!

Thank you, Courtesy Plumbing!

Brandy W.

12/03/2020 12:00:00 SA

Fantastic service. They called 30 minutes ahead to let me know they would be here at 8. Arrives on time. Quickly assessed the problem with my leaking washer drain, proposed solutions and let me know the cost to fix. They were finished within an hour and all is working well. Work guaranteed for 30 days if I have anymore problems. Highly recommend. They will be my go-to plumbers from now on!

Marlese P.

02/05/2016 12:00:00 SA

If you ever need a plumber, Courtesy is the best. We have had them out to our house several times over several years for leaking pipes, clogged toilets, and other plumbing issues. This last time they came to fix a leaking toilet. After discussion, we decided to replace the toilet. We were not even charged for this diagnostic service. I definitely will have them back to install the new toilet. Courtesy is prompt, efficient, and professional.

Aplusfamily D.

8/16/2012

Courtesy came to my house to fix a leak. They were honest and inexpensive. i would recommended them to my friends and family!

Tikvah Q.

01/10/2018 12:00:00 SA

Cleaned out the main line, arrive on schedule, had to cut out the clean out plug, roto rootered the problem. I'd recommend this company heartily.

Liz P.

7/29/2015

Amazing!! Called company at 4:30 when noticed a big leak in my front flooding my street. They were here within the hour. Clear about service charge to come out. Sig & Jason were so nice & knew their stuff. Pleasure to work with. They are my new plumbers!!

Mike N.

4/22/2013

I've had work done by these guys for a year now as I'm doing remodeling for the bathroom. They replaced bath value and repositioned copper piping and install a bathtub while repositioning the ABS drain pipe. They also helped install a new toilet for me as I just don't want to do plumbing work anymore as it is not fun for me. They done a great job. They come to the house very friendly and Joe and Abraham are meticulous with their work making sure it will be good for now and the future. Every-time I call they end up being here promptly or even ahead of time. I would recommend them to anyone.

Jason H.

3/15/2018

Fantastic responsiveness. I ended up not using them but they were really responsive and great. It's unusual for this sort of business to be so on top of technology and so responsive, but they are and I appreciate it. Thanks!

John P.

11/05/2012 12:00:00 SA

I have used Courtesy Plumbing on several occasions and it's time I left a review. Always on time and dependable, I have used their services for clearing out clogged drains, replaced water heaters and general servicing needs. When our water heater went out at our business, I decided to give Courtesy Plumbing a call. They provided me with replacement options to fit my budget and installed without any issues. One thing I was particularly impressed with was how clean and tidy they were during the install, which is very important to me. Even mopped up the floors and I must say the job site was cleaner than when they showed up for the repair! Now that is impressive! You can tell they take great pride in what they do, and it shows--even going so far as to place cover slips over their shoes when entering my house.

When my water heater broke at my residence, I did not hesitate to call Tony once again to install a new unit. Tony and his team are very skilled and detailed oriented. For example, Tony cleaned up the existing water lines feeding into my water heater so it gave me a cleaner appearance in my garage, shortened the tie down straps and just really cleaned up the area nicely. You just don't find this type of detail with other companies. I never once felt pressured and Tony took the time to answer all my questions and was very patient with me. I will continue to use Courtesy Plumbing in the future and I advise you do the same. 100% hassle free, thank you again!

texas a.

8/14/2013

Had them out to look at a leaking bathroom sink. Showed up on time, had a great attitude and was professional. fixed everything and did a great job. Even diagnosed another problem and showed me how to fix it myself. Cant ask for more than that.

Rick E.

06/04/2021 12:00:00 SA

Sieg came on time and did a professional job fixing a leak in the wall. He was pleasant to work with and we will definitely use Courtesy Plumbing again.

Tiziana D.

05/05/2016 12:00:00 SA

We used Courtesy Plumbing a few years ago, and were happy with the results, so when we remodeled our kitchen we called them back. We were able to get an appointment in a couple of days.

Lou Wiley came over to work on our pipes and connections. Not only he did an outstanding job, but he was also very friendly and polite. He had to deal with the mistakes of our incompetent contractors and he was able to fix all the mistakes and at cost. When an unexpected water leak appeared a few hours after he completed the job, he made sure to come back as soon as possible that same day and helped me find it: he even cut the drywall to check the pipes. When he figured out that the leak came from the new dishwasher that my contractor has not tightened correctly (a 1 minute fix), with his office approval, he did not even charge me.

This is what a call outstanding customer service.

Joan S.

7/27/2022

We needed our kitchen faucet changed at our condo. Siegfried came out and was amazing to work with. It is our rental unit so he communicated with me via phone and everything went flawless! He problem solved everything well and effortlessly. Explained everything well (detailed - step by step and logically) and sent me pictures. He gave me options on what he can do and what he recommends. He was accommodating and understanding. I felt like he really valued my opinion and wanted to best for me and the situation. He is so knowledgeable (goes by code/ethics) and professional. I will 100% use the company again and highly recommend the company due to Siegfried. Thank you Siegfried for the great experience!

Joodee Y.

01/07/2014 12:00:00 SA

Following my initial review, Tony, the owner, tried to contact me. Not only did he apologize for the situation that wasn't directly his fault, he also provided me another check to cover what was not covered in the first refund Courtesy issued. We really appreciated the fact that the owner took the time to resolve our issue as well as refund us what we had expected to get back and more. Although it's not ideal to have to write a subpar review on Yelp to get a response, this type of customer service was definitely more than I expected. You can tell that the owner really takes pride in providing good customer service, so for that I changed my rating to 5 stars.

t e.

4/17/2020

My water heater decided to fail during the corona virus lock down. I called a couple of places who wouldn't come out due to the lock down, but one of them recommended Courtesy plumbing. I called them late at night and was able to talk to someone who (since my situation was not an emergency) got a message to the office. they called me early the next morning, and were able to get someone out within a couple of hours. Lou showed up and was very gracious. He did great at social distancing, and explained exactly what was going on. He helped me clearly understand 3 different options for resolution, and took extra steps to help me get to the solution that i wanted; including expediting part acquisition. The whole team was very responsive and courteous (as is in their name). Extremely professional and well priced. Definitely give these guys a call if you need service. I'm keeping them in my Rolodex for future projects.

Rachel R.

02/03/2021 12:00:00 SA

First time using Courtesy Plumbing! Sieg and his apprentice? came today and he was obviously a professional who is honest and knows what he is doing! Thank you so much and if I ever need plumbing services again I will definitely return.

Babak P.

01/01/2021 12:00:00 SA

Professional, reliable, and fixed the problem. Giving 4 stars as the basic drain service was a little high at $185.

D M.

11/08/2021 12:00:00 SA

I am a bit floored by my experience this morning. My garbage disposal stopped working and I tried the switch at the bottom which didn't work. I called courtesy plumbing based on the reviews and asked approx how much it costs to replace it. Jason came out and I expected that he would just replace it which is what I asked him to do. He did a few things and was just able to fix it. Cost me hardly anything and I was about to save several hundred dollars. Plus he showed me how to fix it next time. That's a done deal for me. I'll be using them from now on. Honest company. Jason was great.

Craig F.

02/08/2012 12:00:00 SA

Tony Came out and did the job in a little less than an hour. I would like to commend Tony on his excellent people skills and business acumen.
I am a happy camper now and definitely recommend Courtesy!

Marc Q.

10/12/2012 12:00:00 SA

I'm glad I called Courtesy Plumbing to help with a kitchen sink clog that didn't allow any water to drain. The owner Tony came out because of an issue with one of his other trucks. Lucky me, he did a great job and was very personable. What impressed me most was how he put on booties before entering the house and cleaning up the mess caused by years of grease buildup. I can honestly say Courtesy Plumbing lives up to its name. Thank you Tony.

Sang D.

7/18/2022

I have worked with them 3 times , appreciate their honest opinion and service. Sammy was very efficient in doing his work and of course very courteous! Highly recommend them !

Y L.

5/16/2013

Lou was awesome. Very professional and courteous. Got the job done quick. Gave me a fair price.

Eve M.

9/16/2017

Sig at Courtesy was really great. First off our crawl space is TINY, so I felt bad even sending someone down that way, but he was cool about it. He did a thorough work up of the problem, talked with us about it, and fixed it pretty quick. He's clearly a sharp guy and we felt fully confident in his work. I would recommend these guys 100%.

Kathy R.

11/02/2018 12:00:00 SA

I contacted this company because I had a one piece-dual-top flush toilet that was running. The plumber had never seen a one piece toilet and had to take pictures of the innards of the toilet to send to his boss. I was told that the entire toilet had to be removed in order to find the problem. It was not leaking it was running. I was told I should just buy a new toilet and have it installed and was quoted $800.00 or $250 just to see if they could figure out why it was running. They had never heard of the manufacturer of the toilet and I was told that I would have to see if I could find parts because likely there were none. This toilet was less then 2 years old.

I contacted the manufacturer in less than 5 minutes and was sent a video on how to fix the running. It took me less than 2 minutes to fix the problem and the manufacturer said if I needed parts, no issue there. They had plenty.

I was shocked at the ineptitude of the tech that was sent to my home. There have to be many, many, many one piece, top flush toilets out there these days.

Jim S.

5/14/2014

Abraham did a very professional job cleaning the bath and sink drains and also found a diaper wipe in the pipe a few feet feet in from the toilet.. he showed me it all looked good as we flushed everything once he was done.. But then two days later.. the toilet clogged and started to overflow.. Turns out it needed to be snaked out all the way to the street.. Abraham was going to charge me more to remove the toilet and snake it out but Tony said no and that it was covered under their warranty.. I am VERY glad I went with Courtesy Plumbing and will call on them again cause I know they will follow thru when you need them most and will stand by their work.

Chloe Y.

11/10/2011 12:00:00 SA

I just want to say thanks to Yelpers who really make it cheap and easy to find the best stuff. That is, I don't have to pay a membership fee for some girl's list and I think you know who I mean, in order to know which plumbers in San Diego are well-liked out there. Courtesy Plumbing helped us out sooo well in our condo in Carmel Valley by Del Mar that we sent them to my parents' house in Poway.

Tony is the nice owner, as so many other people have said, and he came out on our call. This guy is super funny and really cool. We got the sense of honesty right away. Anyways, when he finished re plumbing our bathroom sink that my BF had botched, we referred him over to the folks in Poway. We thought it was a little strange because they are right next to La Jolla, and we thought they may have only done plumbing in La Jolla. Not true, they go everywhere, apparently. And they don't charge La Jolla prices. If we had known it would be so fair, my BF would not have even tried. :)

Mai T.

10/14/2019

If I could give more stars, I would do it! I will quickly outline the amazing things about this company. It is a very ethical, and friendly business. I would highly, highly recommend to anyone.

1) Fast, Prompt Servicing - The moment you call, the attendee on the line is attentive and quick. She sounds knowledgeable and understanding. She is fast and efficient

2) Very Clear in Communication - They set good expectations at the get-go, They come at the time scheduled time frame and deliver on what is discussed.

3) Service - An efficient, friendly service member comes out to sees you, and they are thoroughly professional. They are beyond knowledgeable about what they are doing. They fixed my small issue in 5 minutes.

Lastly, they were fair!

My issue seemed so small, but they came in and recognized it immediately and fixed the issue so fast! I am not sure how service would be for bigger orders, but for my small issue, they were perfect!

Nicole J.

01/02/2020 12:00:00 SA

We recently got our old water heater replaced ($1550) and brought up to code with a few replacements and additions ($300). All around great experience. Easy to communicate with, fast response time, and very polite service. The repairman explained everything he was doing, and my most affordable options for a bit of water damage from our previously leaking water heater.

Stephen L.

05/01/2009 12:00:00 SA

We had no hot water because the hot water heater was broken; water all over the garage. I got Courtesy Plumbing off yelp, and I'm glad I did.

Courtesy Plumbing called when they were running behind, worked late and on-quote, were excessively careful about ensuring there were no leaks in the plumbing, and did an overall bang-up job. I'll be using Courtesy Plumbing for all my plumbing needs in the future.

Christine H.

9/29/2017

Had a (disgusting) plumbing emergency requiring STAT attention. I have a plumber in the family but he was busy with his regular job so I started dialing plumbers based on yelp reviews. Most did not answer their phone (!) or said we don't clear drains (um...isn't this part of what plumbers do?). An actual human being answered the phone at Courtesy, and they gave me a two hour window the same day, then actually called to let me know the plumber was on the way at the beginning of that window. The guy arrived, looked at the situation, gave me a reasonable estimate, did the job and was out of here in about 30 minutes. He gave me a written receipt and 30 day guarantee to come back if it needed to be cleared again. It's so rare to find a reliable, honest service provider who handles the situation so I can clean up and get back to my busy life. I am keeping their info handy in my phone in case I need a plumber again.

Rob H.

8/28/2013

Perry did such a great job. On time, clean, professional and a fair price. I cant say thanks enough. I'll definitely be using Courtesy for all of my plumbing needs.

L K.

11/06/2010 12:00:00 SA

What can I say that hasn't already been said?

Courtesy Plumbing is simply amazing. Our toilet was clogged and our sink was a mess. Tony came by the house and quickly assessed the situation. He snaked our toilet and gave me advice on how to keep it working. I'm a curious person and like to be in on the action and he answered all of my questions patiently and even advised me on what to do next time. Our toilet had also been making odd sounds every now and then which I didn't realize could be fixed. He didn't leave until the sound had stopped and replaced two parts in the tank. He also quickly fixed the sink with a twist of the pipe. I was floored on how efficiently he did everything and how knowledgeable he was.

Our shower knob had also broken and I mentioned it to him on the off chance that he could recommend how to fix it. Not only did he know how to fix it, he actually had the part that we needed in his truck!!! Amazing.

Tony is so great. He's super nice and a professional. If you need anything at all, he's your man.

Anne C.

09/08/2021 12:00:00 SA

I wanted to switch out three regular toilets for new low flow types. I have three floors in my house and one bathroom was on the 2nd floor and two others on the third floor. I also needed to have the on-demand hot water heater flushed out. I made an appointment with Courtesy Plumbing and an experienced plumber and his assistant arrived at the designated date and time, were very professional and highly efficient. When they removed the old toilets they thoroughly cleaned the floor where the old ones had been. (That impressed me!) They also cleaned up any water spilled while carrying the old ones down to the street level. The plumber also gave me some good tips for caring for the master bath shower mixer and counseled me on the best way to install and use a recirculating pump. I was more than satisfied by the service provided by Courtesy Plumbing. BTW flushing out the on-demand hot water heater has provided all parts of the house with much increased water pressure!

Tracy E.

9/27/2012

Where do I begin...5 stars are simply not enough to rate this company and their expert, and highly professional staff. To me they are a perfect 10! I met Tony 5 years ago and have been using Courtesy Plumbing ever since. Reliable, dependable, trustworthy, and thorough are just some of the words I can use to describe their consistent service. Lou Wiley rocks! Today he truly went above/beyond with support from Adriana and Tony to see my service needs were covered in the most efficient and complete means possible. Lou is highly professional, friendly, patient and took extra special care and time to assure I fully understood all my options. Need plumbing service? No need to read any other company review. Truly, Courtesy Plumbing is the Ritz Carlton of plumbing companies out there.

Mike J.

9/14/2011

I've used this company a couple times. They are always on time and very professional. We have used them to replace a toilet and replace the valves on our rental in Pacific Beach. The time we had the toilet replaced we were unable to be there so we left them access to the house. That's how much we trust them. The office always picks up the phone and knows where the technicians are too. The price is reasonable and the service is great. Great value. I would recommend these guys to anyone!

Tiffany B.

01/07/2014 12:00:00 SA

First time user. Very impressed thus far. It was fast, it was easy, and they gave me a discount because it was such a simple job. My shower is fixed, and just in case of any problems, they offered a 30 day guarantee. I'm impressed and will use them again in the future. Thank you!!!

Tim C.

12/05/2020 12:00:00 SA

Sieg and Joey Jr. did a great job replacing my water heater :)

Very professional, wise, kind, and friendly.

Dynamic Duo!

Thank you very much!

Nancy L.

2/18/2022

Had my garbage disposal stop working. Called & got an appointment for next day service. Company & then serviceman, Lou, both called to let me know when he was on his way. They also text you. Lou was efficient, clean (brought his own rug to cover my floors) & helpful. Appreciated his pleasant demeanor & positive attitude.

agnieszka s.

12/29/2010

It's the holidays and the last thing that I wanted to deal with was plumbing. We rent our house but we couldn't get the managing agent to respond to our call so we relayed on Yelp. It was 12/26 and Tony answered and said he was finishing the job that he'd been working on since 9 am, it was now 4:30. He said he would be right over. He got to our house within an hour and got right to work. He was very professional, he even put on booties over his boots (I'd never seen that before with a plumber). He asked us questions and got right to work. He was done in less then an hour. I felt so bad that he'd worked all day on a holiday weekend but there's no way we could have waited till Monday. Tony was super nice! I would use Courtesy Plumbing Inc. again and would recommend them to anyone.

Isaias G.

02/03/2012 12:00:00 SA

I live in the Hillcrest area, i have never had to call a plumber until recently. I had accidentally dropped a heavy colon bottle into my toilet, cracking a hole inside the Toilet bowl. I could not flush the toilet with out leaking everywhere. Tony (the owner) himself came and within less than an hour, came to see what the problem was, got us a good deal on a new toilet and was in and out in no time.

Courtesy Plumbing, it was a pleasure doing business with you. Tony you are a great guy, thank you again.

John D.

03/07/2010 12:00:00 SA

Tony is a great guy. Came out to my place the day after I talked to him, kept me up to date throughout the day when he would be able to stop by which was nice, so I wasn't waiting 8 hours for him to show up. He came out because my sink was clogged and I couldn't get it to drain myself. He came in, took a look at it, messed around for about 5 minutes, fixed it, and said it was free. I offered to pay even though it was just a quick 5 minute fix and he refused. Couldn't believe it! He just said next time you need a plumbing job, give me a call. And that is what I will be doing, and I'll be recommending Courtesy Plumbing to everyone.

Kim H.

6/30/2012

I have used Courtesy Plumbing 4 times in the past few years and I am always impressed with the quick service & professionalism. It is great they have an actual very nice person that answers the phone calls & does the scheduling. Very professional & it makes life a lot easier to not have to wait for calls back. Tony was great fixing my garbage disposal & very quick too. Keep up the good work & all the plumbers that I have had were great!!! Definitely work the 5 stars!!!.

x z.

04/04/2011 12:00:00 SA

Tony was punctual and professional. He diagnosed the problem quickly and was meticulous in putting together his estimate for the job. They're busy so his team had to come back on a later date to do the job, which I take as a good sign: a good plumber should be in high demand! Sieg came and did a beautiful job. He pointed out the little bit that he didn't finish and made another appointment to come back later - really thorough. I can't be happier with Tony and Sieg's work and their ethic!!

Daniel T.

2/13/2014

Second visit from Courtesy in as many months but it's a good thing! I called because the shower faucet would not shut off. I spoke with Joann and she told me they were booked but if they could fit me in they would but if not tomorrow for sure. I'm lucky enough to live close to my home and go home for lunch. About 5 minutes before it was time for me to come back to work Joann called and gave me the good news. Someone would be out today. GREAT! Pete arrived promptly and identified the problem right off, it was the center cartridge of the hot water portion of the faucet. He suggested I change out the cold water side also since they are the same age and I totally agreed. Since I had budgeted for it being much more than I was quoted I had him look at and fix the other bathroom sink and he even took the time to look at the master bedroom shower which I had mentioned had issues. We made a future appointment to come back and fix it once he gets the part. I had asked his opinion on a pressure regulator valve. He was very thorough, we even discussed and planned to install a pressure regulator valve when he comes back for the shower. Now that's service! Joann, you're a Gem, and Pete thanks for taking the time to explain what was needed.

Lenore C.

6/30/2011

Being relatively new to San Diego when we had a hot water issue I asked around and got a few recommendations for plumbers. I randomly called Courtesy first and from now on they will always be my first and only call.
The Courtesy office gave me a window of time and Tony was there within that window. Before coming into the unit, he put slippers on over his shoes and after he was finished cleaned up every drop of water.
Tony came in, diagnosed the problem and told me that the issue wasn't mine it was a building problem. He then explained to the manager why he could fix what the manager thought was the problem but it would still be a problem and I would be out about $400. Honesty and plumbing usually are not used in the same sentence. But with Tony from Courtesy those two words are forever linked.

I have used Courtesy again, this time for a garbage disposal problem. Once again Tony was honest, professional, and very reasonable!!

Cynthea S.

2/18/2010

All of these reviews are spot on. Tony came, saw, and conquered my leaking valve situation today and I happily cut him a check for 150.00. Yes, he does the bootie thing and he's super polite and knows his stuff. But here's the kicker, ladies, he's a cutie and single. Total mega watt smile and heart of gold. The only downside is the guy works 80 hours a week. I guess he'll only get busier with all of these reviews. Thanks, Tony!

Maya S.

07/07/2019 12:00:00 SA

Another well done job by Courtesy Plumbing. A new refridgerator required modification of the existing water tubing...Sieg made great effort to ensure the water was safely connected to ice and water in door of fridge.

Steve H.

3/31/2012

I called Courtesy Plumbing because of the great reviews I read here on Yelp. I had a simple R&R of a water heater and wanted a great price (who doesn't, right) because I had already done some of the work. Initially I spoke with Christina who was very kind and courteous. She had some questions as to what I had done and what I was requesting so I sent them a picture. I got an immediate call back from Tony, the owner operator. He's the guy with the nice mug you see on their web site. Tony gave me a great quote and we scheduled for the next day (my choice).

When Tony arrived with his helper he got right to work. He had that unit in and out in no time. Now I'm the kind of guy who likes to watch and learn so I hung right next to him. I have to tell you I'm kind of skeptical of strangers and people in service and repair. I need to know they are good intentioned and a person of integrity. When I spoke with Tony on the phone I had a good sense about him. But after I met him and saw the way he worked and treated his helper/trainee with dignity, respect, and admiration, I knew Tony was a man of integrity and outstanding work ethic. I am certain that he requires no less from everyone who works for him.

We had a great time talking as he worked. You can tell he loves people and he loves his work, helping those in need. Courtesy Plumbing will be my first choice for all my future needs, and I highly recommend Tony and Courtesy Plumbing for all your plumbing needs.

Thanks again Tony!

Steve

Nick W.

6/16/2011

In and out in under 20 minutes. Arrived right on time and gave 10% discount for yelp.com referral. Doesn't get any better

Robert L.

5/14/2013

Yeah, these guys are the real thing. Called other plumbers and felt they wanted to take my money and not my business. Super fast great service and great price. No wonder they have over 285 reviews.

Id I.

7/23/2016

Didn't use them but got back to my email right away and told me they did not do outdoor irrigation

Samuel V.

8/17/2018

Good work, but they broke a 30 year old circulation pump and tried to convince me that I broke it while they were gone. With such an old pump, I would have just paid to replace it, but the fact that they tried to convince me that I snuck down to my garage and broke it, sits badly with me.

Joe I.

11/18/2021

Jason, Abraham and Lyle from Courtesy Plumbing recently installed brand new pipes throughout our house, after our third issue with leaking in the previous year, and did a fantastic job. They were professional, prompt, and responsive throughout. They also went out of their way to make our lives as easy as possible during the process, which was no easy task given our two young kids and during these COVID times, and they continue to help us out when smaller issues come up. In short, they certainly lived up to the Courtesy name. Pricing was transparent and came in as expected. I am very grateful that we contracted them.

Marcia C.

12/10/2018 12:00:00 SA

Don't hesitate to use Courtesy Plumbing if you haven't already.
I found Jason to be very professional, friendly and knowledgeable.
Thank you Courtesy Plumbing.

Aneetrah S.

09/11/2015 12:00:00 SA

Perry and Brian were our service techs last Thursday. They had a great vibe, were nice, honest, respectful and gave us a reasonable quote so we asked them to do the work. They capped off the copper line that ran from our old fridge into the basement; installed a kitchen faucet (we had purchased elsewhere) and cleared one of our bathroom sink drains. All of this in just over an hour and at the quoted price. They also provide a 30-day warranty on parts and labor (save the parts we supplied) AND cleaned up after themselves! I feel at ease knowing they did the work. We found our new plumbers! Thanks guys :D

Kent L.

2/25/2012

At first, I thought the warm floor near my fridge was just a nice feature so that I could patiently choose my midnight snacks without freezing my feet.

Imagine how my heart sunk when I realized it was more likely the sign of a slab leak!

Mike from Courtesy Plumbing came out right away (on a Saturday too) to confirm that my fridge isn't nearly as cool as I thought. He called to let me know he was on his way, was patient with my angst over the leak, and laid out all the options.

Basically the two options are to either re-route the hot water through the house or to jackhammer out the area of the leak to repair it. Mike was clear in his explanation of the pros/cons of all the options and even suggested I skip the leak detection for now in case I choose to do the re-route.

After laying out the next steps, Mike went on his way without collecting a penny. I, on the other hand, stayed right where I was feeling pretty warm (not hard when the floor below you is heated from the leak).

On a serous note, if I go with them for the actual work, I might provide an update. Bottom line though is that you sure can't beat real, honest, and friendly service with something you're actually freaking out about inside.

I have no doubt that their great service attitude is followed up with great work. All these excellent Yelp reviews are no joke!

Sean N.

6/24/2012

I was having issues with my shower drain (wasn't draining at all), had tried a few liquid plumber products without success, and decided to search plumbing reviews on Yelp. After reading a few reviews, I called Courtesy Plumbing on a Saturday late afternoon (after business hours) and was able to describe the problem and provide my name and callback number. I was called back promptly by Lou Wiley that afternoon and arranged for him to come check things out.

Lou was very courteous, professional, knowledgeable, and friendly. He completed the work to clear the drain fast and thoughtfully tidied up afterwards. Lou had intelligent answers to my questions regarding the older plumbing in my home (built in the 50's), and he was also able to quickly repair a leaky outdoor garden faucet for me before wrapping up his visit.

Lou and Courtesy Plumbing for the win!

Matthew P.

9/27/2012

I was told that a plumber would be at our home between 11am and 2pm, and I was delighted that Lou showed up at 11am sharp. He was extremely professional and personable, and showed me how to avoid a similar plumbing problem in the future, which added much more value to the fee charged. I am a 'do-it-yourself' type of guy and I don't like having to pay for any sort of repair that I can figure out on my own. I called Courtesy Plumbing because they were highly recommended on Yelp, and I'm glad I did. They will be my go-to plumbers the next time I need professional plumbing help. This is a company that gets it. Thanks guys!

Steph G.

9/21/2011

Tony Misleh, the owner of this company, came out after 11 p.m. to fix our sink that was overflowing anytime our upstairs neighbors turned on their faucet. He was so quick to there, it was only about 10 minutes until he was knocking at our door! He fixed the problem quickly & we're so thankful for quick & efficient services.
We 100% recommend Courtesy Plumbing, they were a lifesaver for us when no one else would come out.
Thank you!!

Gary P.

12/04/2018 12:00:00 SA

They answered the phone!!! After calling 3 well advertised plumbing companies and leaving voice mails I talked with Courtesy Plumbing who said they could be out in 30 minutes. The call backs (hours later)from the other companies were waiting list' or tomorrow. Abraham showed up and diagnosed the main line problem. Unfortunately I have plastic BIG BLUE flexible pipe out front. I had talked to other plumbing companies that said I had to replace the entire 40 feet of main line pipe. Abraham said I will go to one of 3 local supply companies and get a fitting that will fix the problem. Abraham was knowledgable and courteous. Happy to have a go to plumber for future plumbing issues!

Shaun G.

3/20/2010

Tony came out to my apartment after I got an estimate from another plumber for $450 to fix a leak in my bathtub.

I called Tony to ask him about it, explained what happened, and he knew exactly what was wrong. He came out, was done in 45 minutes, and charged me 1/4th my original estimate.

Great guy, great service, I wouldn't have anyone else do plumbing work in my home.

Sam O.

06/03/2019 12:00:00 SA

After much research and comparison, I chose to go with Courtesy Plumbing. They had the most reviews on Yelp, by far, and had a 5-Star rating. This gave me the confort level of having excellent plumbing work being done. Their pricing is reasonable, which addresses my other top priority.

I called to schedule an appointment on Monday morning and was able to have someone arrive in the early afternoon.

Abraham arrived and did an excellent job. I was pleasantly surprised that he put on something over his shoes to protect our floor/rug. He listened to what I needed done and got right to it. He gave me some recommendations on what should be done and what wasn't required. Abraham also was great at listening to my questions and answering them.

I am making Courtesy Plumbing my preferred plumbing contact for my home. I strongly recommend them.

Regi A.

4/24/2023

Lou W did a great job with fixing my plumbing issues. I had a leaky kitchen sink, as well as several other issues that had remained unresolved by a previous plumber. Lou not only fixed the leak, but he made replacements where needed and repaired what could be repaired. He fixed the previous plumbing installation, all the time explaining what he was doing and why. Overall, I am very satisfied with the job. Count your blessings if you happen to get Lou as your plumber.

Lisa K.

9/20/2012

Very impressed !!!!! Our initial appointment with Lou was thorough and he wanted to call in another team member that specialized in leak detection. No leak found after a complete inspection. Mike was awesome and found we did have a rusted shut off valve and pressure regulator. The job was complete and timely. All appointments were on time with a heads up call to boot. Love these guys !!!!

Jamie B.

7/25/2016

Amazing customer service from the first moment I called. They came out right away, and Tony was the utmost professional and completed the garbage disposal installation in no time. He was very friendly, knowledgeable, and professional. Tony even offered to show me how to do the installation because it was an easy one and something I could do myself in the future if needed. Best plumber experience I've ever had and one of the best customer service experiences across industries.

Amy K.

03/10/2011 12:00:00 SA

They came very quickly and were exceptionally acommodating. When our issue turned out be minor, the owner gave us a discounted rate on the item that needed immediate fixing and promised quotes on some larger projects. They were fast, friendly and efficient. A+!

Hansel T.

08/09/2013 12:00:00 SA

Tony helped me out with a shower faucet leak a couple days ago and they were very accomodating. I called at 7:00 with my problem, a technician returned my call at 8:08 and scheduled to fix my leak between 8-10. Tony came in around 9:19 to fix it. I probably could've tried to fix it on my own if I tried for hours watching a bunch of youtube videos, but I think I got the service and prompt timing was worth the cost. Everyone did seem courteous and I would definitely use them again in the future.

John A.

08/08/2014 12:00:00 SA

Tony came out on a holiday and at very short notice, fixed the problem, and did a great job.

John K.

7/30/2021

This is my first time using Courtesy Plumbing. I had a great experience from calling their office, to scheduling an appointment, communication when the plumber would arrive, and Abraham the plumber was great. He diagnosed and resolved my issue within 15 minutes. I had a water hammer due to a loose connection. He checked the water pressure and other items just to make sure it was not a big issue. Then with a turn of his wrench the water hammer was resolved. I'm a happy customer.

Mark V.

04/02/2016 12:00:00 SA

If you have any larger plumbing needs Courtesy Plumbing has the best price and service. I'm an Architect and we used Courtesy Plumbing for two showers and all the plumbing under the sink. They even snaked the pipe for free and corrected the garbage disposal I incorrectly installed. Really low price. They charge $125 by the hour. On larger jobs they have 2 guys come out to reduce time going out to the truck and even cover their shoes. They fixed one shower in 1 hour. The other required major pipe work in the wall. They started with minimal cutting of the ceramic tile and only enlarged the opening as needed. The work behind the wall, pipes and complete shower fixtures was under $700. It was a 2 day job and same plumber came back to finish, excellent work. They are the only plumber I will ever call.

Jonas B.

10/26/2021

Siegfried and Lyle came out today to do a number of preventative repairs. Great communication to schedule the visit, crew arrived timely, was efficient doing the work and provided useful recommendations and feedback on issues. Definitely would call again.

Zach W.

02/12/2011 12:00:00 SA

Great service and genuinely enjoyed his work! Saturday afternoon with backed up plumbing...plumber was there within 15 min.

I will only call Courtesy Plumbing from here on out!

Van H.

6/23/2020

We had a toilet leaking. I looked at the Yelp reviews and called Courtesy. Although it wasn't an emergency, they sent someone out in 30 minutes! I had them replace some old valves on a sink while they were out here. Very professional and COVID safe the entire time. They communicated the issues well. An easy five stars.

Seth F.

7/22/2011

Tony, the owner of Courtesy Plumbing, is awesome. I didn't have an emergency, and was willing to wait a few days. He scheduled an appointment quickly, on the day-of, he called when he was about 15 minutes away, and then called when he arrived. He put on booties to keep the house clean. He quickly figured out the problem, took a little bit of effort to fix it, but managed to snake the drain, even though a previous plumber was unable to and had to cut a hole in a pipe. Tony clearly has skills. After fixing the drain, he cleaned up nicely. He explained everything that he was doing. Afterward, he called a couple of times to make sure that the problem was fixed, or if we needed him to come back. He even gave a 10% discount for finding him on Yelp. I highly recommend him.

Hannah P.

10/11/2019 12:00:00 SA

Sieg is the best! We were having some normal and some strange plumbing issues and he solved both. The toilet in one of our bathrooms was constantly running - no problem for Sieg. He fixed that quick and easily. The other problem was water pressure and with a little detective work he completely got rid of that issue as well.

They were able to come out at a time that fit our schedules, were prompt and very friendly. Sieg is very knowledgeable and thorough. We appreciate their help and will definitely call Courtesy again if we need plumbing assistance!

Rachel C.

09/07/2010 12:00:00 SA

I chose Courtesy Plumbing because of the reviews on this website, and they were as excellent as I had hoped. I had Michael come out to look at my garbage disposal. He fixed it without replacing it, helped me understand what went wrong with it, and was in and out of here in no time. He was so courteous, and the price was reasonable. I really appreciated the excellent customer service, and I will be sure to keep their number on the refrigerator for all of my future plumbing needs.

Candice F.

01/04/2010 12:00:00 SA

Tony, the owner, is one of the nicest, most courteous, friendly, helpful people (not just plumbers) I have met. Courtesy Plumbing worked on a very not-fun job at the house where I rent, but he and his workers maintained friendly attitudes the entire time and Tony has gone way beyond what he needed to be helpful to us. He is really just a great person. In fact, I joined Yelp just so I could tell everyone else how great this company is.

Kayleigh S.

9/15/2020

Installed a new garbage disposal. They provide efficient, friendly, and knowledgeable service! Sami did an excellent job! Definitely recommend!

Marie B.

4/27/2012

I am writing this review for my senior citizen parents who called me recently wanting to know the name of a reliable plumber. They had noticed an area on their living room carpet that was wet and warm. Being on a limited income, they were very concerned that this was going to be a major repair and wanted someone who would not take advantage of them.

Of course I researched Yelp and noted ALL the positive reviews for Courtesy Plumbing. I told my Mom that based on this that I would contact them for a free evaluation. Mike from Courtesy Plumbing went out the same day and determined that the leak was not under the slab but coming from the wall near their shower which is adjacent to their living room. He explained how he would cut the drywall under the stairwell to repair it. The work was done quickly and professionally. The drywall was not replaced and we will plan to have this fixed by someone who specializes in this.

Overall, my parents were very pleased with the outcome. Having had bad experiences with other service related people, they were relieved and reassured by the professional explanation of the problem and surprised that the price was so reasonable. In this economy as well as when people are on a fixed income, it is nice to have a company who has fair prices. Thanks Mike for treating my parents fairly, it truly speaks volumes for Courtesy Plumbing.

Desmond F.

03/10/2014 12:00:00 SA

Updated: 2014-03-10

After seeing my lowered review, the owner Tony personally contacted me and apologized for the misunderstanding. He said that a check was on the way for what I had paid. I appreciate the way it was handled and have since received the check. Thanks!

Update: 2014-02-25
I really hate to lower the review on this place after having initially given it a good one but from my last visit, I had to. The technician who answered was the same that installed and did all the work the previous time. I called Courtesy Plumbing because the disposal that has been installed stopped working. Setup an appointment and Pete arrived again. It wasn't a big problem, he explained it to me, fixed it and answered some follow up questions I had. He wasn't going to charge me either, I mean I was told there was a warranty for all the work they preform. Ten minutes was literally all it took. Then five minutes after he has gone Pete came back, showed me the text from his work phone that insisted he collect a fee since he had kept the appointment. What happened to the warranty on the work? It might be understandable if I had taken up an hour of the technician's time, but 10 minutes? Not worth $90!

In summary, I really had a good experience with my technician and the work he did was solid. Still, the charge for the follow up in my opinion was not called for. Too bad, I guess I'll have to try another place next time.

Original review: 2014/01/06
Needed work done on my aging kitchen sink/disposal/dishwasher setup. Called courtesy plumbing based on Yelp reviews.

They scheduled an appointment and I asked them if I could also have my newly purchased R.O. water system installed while they were here. Pete was the guy who did my original estimate. After accessing the situation he said that it was too big a job to do in the time he was allotted and we rescheduled for a week later.

The day of the appointment he arrived on time, did the work in time and for the amount he originally estimated. He was friendly, I felt at ease and everything looks great. He assured me that if I had any questions I could call him personally or the office.

Plumbing problems are rarely ever cheap and are always unexpected but at least I was surprised with Courtesy Plumbing's quality of personal service.

Roman M.

2/15/2017

Joey from Courtesy plumbing saved us!!!
Both bathrooms in our house in El Cajon clogged up on Saturday. Sinks, toilets, tubs. It was awful. With a two year old and another baby due next week you can imagine the urgency.

Panicked, I started calling major plumbing companies in SD. Big mistake right there.

Jose from Roto Rooter came out Sunday. He wanted to cut the sink to access the main line, which may or may not work and is expensive. Then he suggested we hydro through the roof, which is about a grand out of pocket. Also may or may not work.

Monday our home warranty company (a huge disaster in itself) finally got Rick from Mission plumbing to our house. Rick is not a nice guy to begin with. He suggested we dig up the backyard to put in a clean out. We have one already and I showed it to Rick. He chose to ignore it. He also suggested hydro but he doesn't do it. Rick wished us luck and left.

By now, were day three without bathrooms. One can only hold poop for so long.

Out of desperation I started calling around any and all plumbers and Courtesy happened to actually answer the phone. This was late afternoon Monday. The lady I spoke to was super nice and understanding. She listened patiently to my $hit storm of a story and offered to get someone out there in a couple of hours to assess the issue. If we did in fact have to hydro they could return the next morning.

Joey showed up an hour or so later. Super nice, friendly guy. Took a look around, popped one of the toilets off, stuck a machine in the hole, cleared the clog right up, talked to us about recommended maintenance, which products to use and eventually replacing one of the problematic toilets with a certain brand. He cleaned up, charged us a fraction of what was quoted by others and took off. All in under an hour.

Now, on one hand I'm super happy, my pregnant wife can pee again.
On the other hand, WTFingFk!!! Had I called Courtesy first, I would've spare my family and myself days of extreme discomfort and aggravation. Still super pissed of about the whole thing.

Anyhoo, If you happen to read this, I'm a real customer with a real house in El Cajon and we were in real deep $hit. Do yourself a favor, learn from my mistake and call Courtesy first.

Alicia G.

8/30/2018

So thankful for a trustworthy company! Great customer service! I had a slab leak and they fixed it all up in a timely manner. These guys feel like family!

Michelle M.

3/13/2018

Found Courtesy plumbing from the yelp reviews. We had a slab leak and got 3 quotes. I actually called them last but they sent Abraham the same day so he was my 1st quote. They were all close in price with similar solutions to fix the leak. We chose Courtesy plumbing because Abraham was the most genuine and wasn't trying to sell or add anything or pressure me to re-pipe the whole house. Abraham and Jason did the job, both hard workers. The office staff was very nice and flexible with me, which I appreciated more than they will ever know! I will use Courtesy plumbing for any future needs and I will recommend them to all my Mira Mesa friends and family.

Chad S.

9/28/2014

I hired them to replace 2 exterior faucets and another time to move the plumbing behind a fridge that I pushed back into the wall (after cutting away the drywall and adjusting the framing) to make a full depth fridge appear as counter depth.

I have been delighted with the quality and value of their work. They are prompt and professional. I fully trust them to honestly explain the pros and cons of different approaches. I will certainly continue hiring them in the future.

The two exterior faucets that they replaced required sawing off the old pipe coming from the house and welding a new faucet onto this pipe. They even added a screw on connection so I can replace the faucet myself in the future. The plumber that did this work was a complete perfectionist. The connections look perfect, just like brand new construction.

These guys are awesome. . . a plumber we can trust AND afford!

Tate B.

1/23/2023

Lou fixed shower-water faucet today. Appearance exact on time and work has done efficiently. Strongly recommand company and Lou. Thank you. :)

Jason S.

05/05/2021 12:00:00 SA

Lou was very professional and personable while replacing our sink garbage disposal. In addition to just replacing it he told me general tips about how to prevent future issues and how to check for problems myself. He gave me the option to see if it could possibly be unclogged without charge, very appreciative of that. Since the disposal was at least 5 years old, he informed me that it was already at the end of its functional life.

He also checked up on an issue with hot water in our tub and let me know what was going on with that. Great pricing and experience. Highly recommended!

J A.

03/04/2022 12:00:00 SA

I've used Courtesy Plumbing many times since 2013, for work from pipe leaks, new water heater, faucet & toilet replacement etc. I always go back to them, and they have always given great service. Had them in today again for a toilet leak, and it was another good experience. They kept me informed by phone and text on the arrival status of their tech, which was very helpful. Lou was extremely polite and conscientious about explaining what he was going to do before he started, with additional information about any possible problems he may or may not find once he got started. His first guess was correct, and he was able to fix the leak and reset the toilet efficiently and with attention to detail and cleanliness, even going above and beyond to clean where it was hard for me to reach because of back issues. Courtesy will continue to be my first choice in the future, so far they haven't disappointed me. Thanks again to all the staff who make it as easy and pleasant an experience as any plumbing issue can be :)

G H.

5/17/2013

Had a horrible situation on a Friday evening - water and waste coming out of the main in my garage. Called three plumbers - all with good Yelp reviews - one didn't call back, one said he could come but was going to charge double what Courtesy charged. Courtesy answered the phone and gave us an estimate and a time frame. Heard from the plumber on call shortly thereafter. He arrived at the house did the job and was slightly less than what he quoted us. Very pleasant experience - next time I need a plumber, guess who I am calling first.

Sasa L.

07/01/2018 12:00:00 SA

I've hired them twice for major and minor repair. A blocked drain, water heater replacement, and toilet repairs. They were knowledgeable, accurate with their estimates, and completed the work in a timely manner. Their prices were very fair, they were accommodating to my schedule, and even offered earlier time slots when they were available.

I am happy with all of their work and would call them again for any plumbing work or repairs I have.

Cat W.

10/18/2021

Cows! I phoned them on a Sunday, and got their answering service. I called Monday morning before 9am and was told they don't do bathroom drains! They referred me to another company. I'm disappointed, but the receptionist was polite, friendly and sounded sincere. She was prompt with her replies and her referral answered the phone.

Francois T.

1/24/2016

Based on all the postitive reviews here, we called them when we had an important leak in our kitchen. I was very pleased that the guy took the time to explain every step in his work (multiple leaks inside the walls). It was fairly priced and the job well done. I'll definitely call them back when I need plumbing services!

James M.

8/24/2013

These guys are great. Lou handled a difficult plumbing issue we had like a professional. Would definitely use them again for future plumbing needs.

Gordon W.

9/25/2018

Each of the two toilets in my bathrooms needed repair. I have learned my lesson about DIY plumbing repair and I am SO PLEASED that Yelp reviews directed me to Courtesy Plumbing. Sami came out early, which I was thrilled with, ascertained the issue(s) immediately and set to repairing each of the commodes. One required some surgery and his fix was superior to the initial installation (a matter of a bolt pattern as he explained it). Again, I am SO PLEASED to have the problem(s) solved. Sami was personable, knowledgable, and, in a word, courteous. He thoroughly explained everything and mentioned that the pressure regulator might be worth repairing (maybe next month). I could not be happier. It is such a relief to have things back in proper working order. EXCELLENT VALUE!!! Highly recommended!!!!!

Michael B.

10/02/2011 12:00:00 SA

Showed up right on time, fixed up our no drain sink amazingly quickly...even showed me how to do it. Good outfit, will definitely use again.

Celina B.

10/14/2021

Lou came out today to do a very tough job for us! He exceeded our expectations, was a hard worker, very personable and just an all around great guy! The job cost a lot less than I was expecting. Super happy with his work, the price, his expertise. 5+ stars! Courtesy plumbing was now be my to go for all plumbing needs and I will be asking specifically for Lou. Thanks! Highly highly recommend

Karrar A.

7/13/2014

So, as I read everyone else's review, I thought it is impossible to have all 5 stars. No one is that good. Good to know I'm usually right.

Mike came a few weeks ago and was very nice and courteous (as the name implies), but NO follow through! That's what I hate the most about contractors and consultants. He suggested getting a larger water heater for my new and significantly larger bathtub. Hmmm... What about a tankless water heater?

So I had to call THEM to suggest this. Fine. He came back again promptly and again was very nice and said he would write up an estimate.

Where is it? It's been almost a week and a half and no call, no email. In fact, I had to call them and get an update. The receptionist said it's on the desk and she'll email it to me in a few hours. That was 4 days ago!! Maybe they're too good for my money. Maybe they're too busy. Maybe we came out of the recession and I'm the only one who doesn't know.

Needless to say, I'm tired of waiting and I'm giving the work to someone else. (including another potential $10,000 job)

So, as the cliche goes: if it's too good to be true, it probably isn't. There are about 5 other plumbers who want my business.

Larry M.

9/24/2019

Courtesy Plumbing lives up to its name -- from the office staff to thier expert plumbers. We have now used them four times. Yesterday, Sieg performed four planned taks, plus two others requested while he was in our condo. This included a late afternoon return when the kitchen faucet I had purchased online did not fit. Using his guidance, I traveled to Costco and bought a new one. Sieg expertly installed it and then afterwards worked on two additional issues. Will I use Courtesy Plumbing again -- you bet!

Julia G.

7/14/2013

Called Courtesy on a Sunday afternoon. The answering service said that a plumber would call me back. Perry called me within a few minutes. I told him the problem and he quoted me a price. He said he could arrive within the hour. Perry showed up on time and unclogged our drains. What a relief!

BTW, I called the other top 5 plumbers on yelp. One had a message saying he was on an all day date. The rest didn't answer or didn't call back!

Christina m.

11/29/2019

We had courtesy come out for a water heater that failed and in conjunction of that failed water heater came water damage to my garage and interior of the home. The water heater was leaking without my knowing until I saw my floor buckling from water damage. In need of a restoration company the guys that came out to service my water heater also had a water damage restoration team onboard with their services since they said this is a common occurrence. They temporarily set my brand new water heater aside until the damage restoration company completed their work. The business they work with also does top notch service. They were prompt, polite and professional and advised me of the possible mold issue that was bound to happen had we not done this right. All around my plumbing company for life!

Joshua M.

06/07/2016 12:00:00 SA

I had a plugged drain in the garage and kitchen sink. Gentleman came on time and got the drain open for me in about 20 minutes, which helps today a lot, but I was looking for someone who was interested in helping me with this issue long term. He was in and out of here in about a half an hour and it cost $105, so that would be well over $200 an hour at that rate, and I was left to clean up the sink and floor after he left.
He couldn't get my main drain open and said the nut was frozen. He advised me to have someone cut it off and put in a new one. Why couldn't he have don't that he's a plumber? I asked about getting a disposal put in the kitchen, He said to call the office and talk with them about getting it done. I was hoping to talk with him about it while he was here, since he's the plumber. He told me he used a snake to open my pipe and in the future i should try using an enzyme treatment once a month that I could get at Home Depot.
I just got the feeling he wanted to be here for the minimum amount of time and effort and that he wasn't interested in providing any long term help and was passing the buck on to whom ever else I would need in the future to complete these tasks. I don't know his name because he never gave it.
In the future I will contact someone who is willing to help me with my issue completely till everything in the house is in order, plumbing wise and not someone who is looking to get in and out as quick and with as little effort as possible.

P T.

1/31/2023

As always thank you for your prompt and continued service. Lou was professional, knowledgeable, efficient and friendly. Your 5 star rating is definitely warranted. We will remain loyal customers for your excellent service. Thank you!

Sam H.

3/13/2019

My 18 year-old water heater failed spectacularly yesterday. After obtaining estimates from other plumbing companies, I negotiated a price to replace my unit. Sieg of Courtesy Plumbing was at my house within an hour or two. He did the work efficiently and explained everything. The work area was cleaned up nicely, and the unit functions well. He even fixed another annoying plumbing issue for me. Save your time, work with Courtesy on a fair price, then let them do the work. In my experience, they are excellent.

Sarah C.

9/23/2015

I am so happy we listened to all the 5 star reviews and called Courtesy Plumbing! Soon after buying an older home we discovered that many of the cast iron pipes in the crawl space were leaking and corroded. We couldn't use the showers or sinks in either bathroom. Abraham came out to give us a quote. He was extremely polite and professional, explained everything in detail, and provided us with many different fix options (without pushing the most expensive one). When Abraham and his tech Sami came back to fix the pipes, they went above and beyond. They were both so professional and helpful! They basically saved the day and I will call Courtesy anytime I have a plumbing issue. You should too!

Tricia W.

1/28/2019

I called on Courtesy Plumbing to help clear a clogged bathtub drain in our master bath that went from not a big deal to a more pressing deal very quickly. They came out the next day (within 24 hours or so of the call) at the very beginning of their 4-hour time window and were very prompt and communicative. They were able to clear the drain of our very old tub, made recommendations for how to keep it clean given its age, and provided a very ballpark cost for future re-piping that will be needed at some point in the very near future. Thanks for saving us Joey! We really appreciated it! We won't hesitate to call on them again for any future plumbing needs!

Jane K.

11/02/2009 12:00:00 SA

After a visit from Tony, I believe the hype. I dont' know of any other service person who has 28+ outstanding ratings on YELP. He was very flexible, professional, courtesy and reasonable. Service was great. I definitely recommend and would use him again.

Jenny T.

02/10/2022 12:00:00 SA

I cannot begin to express how grateful I am to have found Courtesy Plumbing!!! They are truly a diamond in the rough. After contacting a few plumbers off Yelp that either lied about their ability to complete the work or wanted to charge exorbitant fees, I was beginning to feel pretty glum about the entire situation. Then I found Courtesy Plumbing. Scheduling the appointment to inspect and repair my toilet was a breeze. The plumber, Siegfried (spelling?) was punctual, thorough, and exceedingly kind. He rebuilt the toilet (fill valve, flapper, etc), repositioned the angle stop (which had been poorly installed by contractors prior to my purchase of the house), and assessed piping issues/leak in the house crawl space. He documented his findings with pictures and explained every step of the process. He was an absolute pleasure to work with. I am so thankful to have found a plumber that I can rely on!!!

Kelly D.

10/12/2012 12:00:00 SA

***disclaimer*** They did not actually do work at my house, so this review has nothing to do with quality and/or pricing.

I really thought i'd be happy about this place since it has 5 stars. I called last night at 5:30 and spoke to a man who said a technician would be in touch soon. I did get a call from a nice man within about 1/2 hour, who explained the after hours fees, etc. I opted to wait until the following day to have service done since it would be cheaper. He told me that their appointment setter would call me in the morning and set the appointment. It was a simple repair on a toilet, so really nothing that would take hours.
Well, by 11am this morning, I had received no messages from Courtesy. While not an emergency, I did need my toilet fixed ASAP. I called someone else who could come out within a couple hours...problem solved.
It's now 5pm, and I have still not heard from their appointment setter, which means they likely had a breakdown in communication.
If you want my business, you gotta call back!
Sadly, I probably won't call again. Not a fan of appointment setting situations.

AMENDEMENT: after writing this review, the owner, Tony, called me personally to apologize for the miscommunication that happened at Courtesy Plumbing. After apologizing profusely, he kindly offered to pay for my plumbing bill from the other company. I gladly accepted, and decided to give Courtesy Plumbing a second go. Next time, I will call them first, and hope to have a better experience! If nothing else, as a fellow business owner, I appreciate the effort to prove that they are determined to serve the community with integrity. THanks!

T T.

10/17/2015

Had a small leak in our garage. Heard about Courtesy Plumbing from a coworker, who got to know them from Yelp. We decided to called these guys and Perry came out to take a look but couldn't do anything due to mold. So we got a restoration person to come in right after. Perry came back and identified and fixed the leak. However, after 2 days I discovered another leak in the same area but a different part to the pipe. Perry and another guy came back and discovered it was due to the drain pipe cap that was loose. Perry and his crew are super awesome, friendly, on-time and honest. They charged by the hour but they are generous with it and are not uptight about the time. Thank you Perry and the Courtesy Plumbing crew! You guys rock!!

Delilah B.

8/14/2012

Tony sent me a personal message and apologized for his answering service and went above and beyond my expectations to remedy the situation. I am very Impressed with him and his team, I am just sorry I couldn't speak with him directly when I needed to because he is seemed very professional and kind. Thanks Tony.

Tracey G.

05/07/2020 12:00:00 SA

I have been using these guys for a number of years and highly recommend them. Always great friendly service, on time, profession, and reasonable prices!!! You can count on great work regardless of the size of the job and they are very tidy!!!

Linda G.

4/17/2020

After having our bathroom newly renovated, I started having chronic issues with the toilet. It would back up, slowly drain and then be fine in a couple of days with no intervention. This has been an ongoing issue for months and, obviously, the contractor dismissed my concerns. I called Courtesy Plumbing after reading the online reviews, and I was truly impressed. Sieg and Joey listened to my concerns as they went about trying to diagnose the cause of the problem. They were patient and professional as they discussed the potential causes for what was occurring. They provided a very reasonable estimate and refused any payment for the house visit to diagnose the problem, even after I insisted. There is no doubt they will be my first choice for any plumbing issue. It is rare when I issue accolades to an organization, but this one is truly deserved. Thank you Sieg and Joey.

James L.

2/27/2023

We had an excellent experience with Courtesy Plumbing. On Sunday our water heater began to leak and we needed to shut it down. We called the company Monday morning and they sent out Mr. Lou Wiley within several hours. The water heater needed to be replaced and upon our request Lou spent a significant amount of time explaining the costs and benefits of a tankless water heater and our traditional storage water heater. For our situation, we decided to stay with the traditional water heater. The price of the water heater was reasonable and the quality of service was unbelievable. Lou is professional, knowledgeable, patient, efficient and a hard worker. He ordered and replaced the new water heater that Monday - same day service! And Lou was friendly and very considerate - he always wore a mask in our presence and covered his shoes when in the house.

Theupen B.

07/04/2010 12:00:00 SA

Memorial day DIY work - to fix a leaking shower, I broke the valve while attempting to twist the cartridge out. Water to the home couldn't be turned on. I got the first few guys on google search come and give ridiculous estimates - 1k+. Next picked names of BBB list. Only one picked up the phone - Tony from Courtesy plumbing. He mentioned that rates on memorial weekend are really high - gave me his weekly quote on the phone which was 50% less than other estimates. He first suggested that I get some stuff from Home depot and cap the pipes. I couldn't do it, so he came over to just cap it since he was driving on I15 and could drive by in 30 minutes.That way he could come and do the real fix in the week. He came and saw the break could not be capped. He ended up working for 2 hours to fix the whole thing.
On top of it, he honored his weekly quote since it couldn't be capped !! And that on a memorial day weekend.
The best plumber experience ever. This guy is my plumber as long as I am in San Diego.

April L.

09/10/2010 12:00:00 SA

I have been using Tony and his crew for years, and they are the best! They have always been on time (in fact, they were early yesterday) and their prices are really reasonable. They are my go-to plumbers ;)

Daniel N.

05/03/2009 12:00:00 SA

My experience with Courtesy Plumbing has been first class. I had a clogged kitchen sink and based on the reviews here at Yelp I gave Tony a call. He was very professional on the phone, gave me a time, and a quote. He came on time with a call shortly before he arrived. He was very friendly, courteous, clean, and efficient. He setup his tools on a mat, snaked the drain, and he was done in 15 minutes. His quote was accurate and reminded me that he guaranteed his work for 30 days. Needless to say, I highly recommend Courtesy Plumbing.

Josh E.

1/19/2016

Although I didn't verify their results personally (they fixed a toilet in the condo I rent out.) They were really pleasant to work with. Quick, fairly priced, and good customer service.

Gary P.

05/12/2020 12:00:00 SA

If I could give them 6 stars I would!
A lot of homes built during the 80's in Scripps Ranch used blue pipe because it was supposed to be better than copper. It turned out to be a poor replacement. Manufacturing of blue pipe ended over a decade ago yet many of us have it as our main line from the sidewalk to the valve somewhere near our garage. Parts for this pipe are difficult to find. The first time I used Courtesy Plumbing was when Abraham had to replace the street connection two years ago. Sieg just replaced the house connection in the garage today. They both warned me that there is no guarantee that the blue pipe won't split somewhere in-between those two connections but I have decided to roll the dice since the true FIX is to replace all 60 feet of the blue pipe with copper. That would have entailed trenching 60+ feet from the sidewalk to the garage. They were both informative and very professional. The communication from the office and both plumbers was great. We have all experienced plumbers/contractors Upcharging us. Courtesy plumbing was transparent from the start with all the options and didn't try to push anything.

Daniel K.

3/15/2014

Tony was very professional. He came by, took pictures, explained the scope of the work, and provided a quote the next day. He gave me a fair estimate and installed the outdoor Rinnai Tankless water heater in about 6 hours. The plumbing work was really professional and looks great. Within a couple weeks, he followed up, making sure I was happy with everything. The electrical sub used not-so-ideal equipment, leaving a plug exposed to the environment. Tony agreed and is going to have the electrician come back to fix the issue (without me asking!). Thanks Tony!

Cali G.

8/17/2016

Lou was great with helping me fix a leak behind a wall in the garage! He is knowledgeable, professional, and lives by the company name! After diagnosing the issue, Lou broke down the fix needed, timeframe to fix & related costs to ensure I was okay with it all. He also showed me where I could have future issues to watch out for and address before it becomes a problem. Living in a townhouse, my fix would require shutting off the building water. Lou went with me to ensure each of my neighbors were okay in that timeframe to be w/o water for a couple of hours. He then jumped right to work & was very efficient & detailed, ensuring the fix was perfect. He then advised me on ensuring the dry wall wasn't done before the area thoroughly dried & gave me a referral to a company that could confirm/address any mold before patching things up. Lou is definitely the guy to go to with any plumbing problems!! I can't recommend him enough!

Henry H.

10/19/2015

My bathtub faucet had a leaky diverter spout, so it wouldn't send water up to the showerhead. In addition, my toilet was apparently running water by itself, something I would never have thought was a problem until Tony from Courtesy Plumbing came by and took care of both issues in less than 15 minutes!

From the moment Tony came onto the property he was nothing but polite, courteous (hence the namesake!), and incredibly knowledgeable. He immediately saw what my issues were, identified them to me, and during the repair process, he told me step-by-step what he was doing, all so that if I ever saw the issues again I could take care of them myself.

Fantastic work overall, and if I ever have any plumbing issues that I don't know how to solve, rest-assured that I will be contacting Tony and his company. Five stars!

Mark Y.

9/21/2018

Great service received from Abraham. He arrived on-time and very quickly identified several problems with the garbage disposal installation performed by a handyman we had hired to do the job. He was able to fix these issues quickly, and now our dishwasher no longer spews water out of the air gap. My only regret is that we didn't ask Courtesy Plumbing to perform the original garbage disposal replacement.

Vanessa M.

5/25/2020

Jason came out and helped us with with our shower faucet that was giving us a really hard time. He was out Friday morning but didn't have the right part at first (off-brand) but came back first thing Monday with the part in hand and was fortunately able to get a piece out that initially was stuck - saving us hundreds of dollars! We were very pleased with the ease of setting up the service and Jason's professional attitude and knowledge. He wore as mask the whole time, offer to wear booties in the house, and even gave our dog a pat on the head =) We would definitely recommend Courtesy Plumbing to others and we will be keeping their number handy for any future work.

Annette F.

9/26/2009

Tony came promptly on time and fixed my shower. I had thought I could fix it myself but after two trips to the hardware store and being sold parts that didn't even fit together, I realized the problem was deeper in the wall. Tony was able to fix the pipes behind the wall without ripping out the tile! He offered to use some of the parts I had gotten from the hardware store but they were far poorer quality than the parts he had in his truck for just about the same price. So within no time he rebuilt the pipes and put in the parts and it's all good to go! He's professional, prompt, courteous, and a nice guy.

John F.

11/11/2009 12:00:00 SA

Tony was on-time, on-target with his plumbing! You can't go wrong calling this former Marine for your plumbing problems. He fixed a hard to get to leak in my house in under an hour and a half.

Semper Fi!

Aaron S.

12/15/2022

Very professional, excellent work, outstanding commutations, clean, friendly, accommodating and 13% lower cost (when comparing their final cost to the next lowest estimate). Thank you Sami and Kristi!

Vicki V.

1/18/2012

I called Courtesy again this week - hot water heater needed a new thermo coupler. A handyman (unlicensed) provided a $300 estimate but he wasn't avail for a few days. Tony came Monday afternoon and got work done for $125! Great service and reasonable prices = one happy customer. An hour later...long, hot shower...life is good again!

Juan C.

11/21/2016

We can not say enough good things about Courtesy Plumbing. Owning an older house, we've had several issues over the past few years and each time, they've been quick to come out, diagnose and fix our problems. Perry and Sieg have been the two main guys we've worked with and they are always fantastic. They are extremely skilled but always take the time to explain why we should or should not do certain repairs. And when repairs are needed, they get done well, quickly and at reasonable prices. Best plumbers in town!

Mal R.

8/30/2012

Great service. Came by within 4 hours and in the window they told me they would. Vic was very personable and professional. Inexpensive and lived up to all the yelp rating said they would. Thanks.

Mike T.

4/13/2020

We've called Courtesy Plumping twice to help with low pressure and a water heater that stopped working. The service was excellent both times. The first time Sig came, the second time it was Jason. Both were very friendly, knowledgeable, and got the jobs done well. They discussed all the options and were not pushy about what options to choose. Highly recommended!

Nova K.

10/28/2011

I have used their service several times for the past year - washer connection, water heater, faucets, reverse osmosis. Their service has been excellent. There is always someone who picks up the phone and they do communicate in a professional manner. They give me a call when they are on their way and are always punctual. They are very polite and professional. They put shoes covers on and they get their work done in a reasonable amount of time. I even called them once at 9:30 and the guy still managed to get to me in 1/2 hour and fixed my flooding problem.

Jennifer J.

4/13/2012

Called this company based on the reviews and could not have been happier. They sent two really nice guys over about 20 minutes after I called. They were very reasonable as far as price and got the job done.

Truth O.

8/30/2013

Quick, courteous, clean, professional, personable and got the job done! They came right away on an emergency call too. I will definitely use them again!

Andrea A.

5/27/2016

Thanks so much! This was the 3rd company we had come out to install our dryer gas hook-up & water pressure gage and it was literally the best experience. He was very fairly priced and explained everything to me clearly. I definitely recommend them and will use them for all our plumbing needs! On top of that, they called and asked if they could arrive 1 hour earlier than their predicted arrival time...uhhh..yes!...who does that??? That was awesome. Thanks Courtesy Plumbing!

Wally D.

3/22/2011

Courtesy is the perfect name!
Also PROFESSIONAL--from the first phone contact.
Wacko drains throughout the whole house--Mr Fixit here dabbled with them and lived with them forever--finally called Courtesy--appointment set up, said they would call just before arrival. They called...and arrived absolutely as promised. LIam assessed everything--calmly id'd the troubles and solutions and SOLVED them---also id'd everything that DIDN'T need to be done--including a couple of easy do it youselfers.
Price quoted in advance and adhered to--excellent for the nasty jobs done so easily. Not to mention the mental health benefits of no stress or more worries.
I'd call them again in a heartbeat--almost hoping for something else to go wrong so I can watch Liam weave his magic again. Thanks, Yelpers for the recommendations...SPOT ON!!!!!!!!

Irwin F.

10/21/2015

I'm a huge fan of their plumbing service and pricing (usually); all the good reviews are right on. But they don't get 5 stars because they gave a very high quote for a fixture we needed replaced. I saved $200 by going with a different plumber and they used the same parts as Courtesy would have. Overall their service is amazing though. I'm a client for life, just not a totally loyal client who can afford to pay more than needed.

Robert N.

12/10/2009 12:00:00 SA

I called three plumbers yesterday and Tony was the only one to answer the phone. He said he could be at my house to unclog my kitchen sink within 3 hours and guess what? He showed up. By the time he was finished with the job, one of the other plumbers called back. I still haven't heard from the third one.

Pros: Professional, courteous, clean, prompt, fair.
Cons: His bald head had some whiskers.

David R.

7/15/2019

I have used Courtesy Plumbing since 2011 for repairs at my home and at my rental property. Everything is 5-stars: talking with dispatch and scheduling an appointment is easy and I can usually get an appointment much sooner than I expect; the technicians are always on time (and sometimes can get there before the scheduled window) and can quickly and accurately diagnosis the problem; estimates are reasonable; repairs are thorough and complete -- never had to call back because first time didn't solve the problem. Today, Lou solved a couple of plumbing problems -- his work was clean, comprehensive and timely. All the technicians are friendly, professional and courteous. Lou also recommended and helped me contact a company to repair some water damage - saving me all sorts of time and I didn't have to be concerned about the other company's reliability -- if Courtesy Plumbing recommends them, that's all I need to know.

Dan A.

12/17/2021

Excellent experience with Courtesy Plumbing. Had an issue with a tricky shower cartridge that part of it broke off when I was removing. I forget his name but he did a great job removing the broken piece and put the new cartridge in. Took him less than 10 min. I was trying to get the piece out for hours. I would highly recommend. Thanks

Sherri Z.

11/14/2012

I have an upstairs toilet that has been a problem ever since I have owned my home. I usually have to have a plulmber come clean the line every few years due to low water flow and paper causing clogging. I have other companies come out and quote prices of up to $900 to clear the clog and remove and reset the toilet...REALLY!
Courtesy plumbing, especially Lou Wiley, came out and arrived early. He had to use 3 different machines to clear the line and it took him 3 hours. He explained everything he was doing and answered any questiions I had. He gave me the price up front and low and behold it was $240 to do what the other company wanted $900 for. He also cleaned out another line in the bathroom while he was here for $75 dollars. I will never use another plumber. Thank you Lou and Courtesy plumbing!

Wade G.

10/11/2010 12:00:00 SA

I called these guys because my water heater stopped making hot water. They were very courteous over the phone and answered as many questions as they could without being in front of the water heater. I was told for water heater replacement, its a flat fee of $900.

The technician arrived on time and was very friendly. Turns out it was just the pilot light. He turned the pilot light on and would have left with no charge however I needed a new hot water heater anyways. They would have done that day but I asked to return tomorrow.

The next day the same tech arrived on-time and promptly installed the new water heater. He did a great job of keeping the place clean and was friendly and did the job within 2 hours. I needed some other work done but the total cost was $950.

Here is a picture of what I got for $950

i53.tinypic.com/2ep4xhe.…

Carol W.

07/12/2012 12:00:00 SA

Let me preface this by saying that I have never written a review on-line, ever!! But I felt I had to because of the wonderful service that I received from Mike, as well as the office staff.

I can't say how happy and grateful I am to have chosen Courtesy Plumbing after reading all of their great reviews. I was hesitant to call a plumber at first, because I suspected a slab leak and was afraid of the high costs that might lie ahead, but I knew it had to be done.

The office staff was very friendly and promptly scheduled an appt. They even called 15 minutes prior to Mike's arrival and he showed up within my designated appt. time. He was very polite & more than courteous (hence living up to their name). He was also very knowledgeable too! He took a look at my slab, asked a few questions, checked some other items, and then ruled out a slab leak (thank God!!). He even said that we didn't need a camera inspection (which was what I had scheduled to have done) and that there would be no charge for his visit! That is TRUE HONESTY!! Additionally, he gave me & my husband advice on detecting leak problems in the future.

DON'T WAIT to call Courtesy!! They really are all the incredible things that you read about in their reviews. I am soooo thankful to have found a plumbing company that I can depend on.

P.S. I hope Mike didn't mind that I gave him a hug before he left. He is fantastic!!

Fritz A.

01/09/2018 12:00:00 SA

Just had Joey come to the house to fix 2 clogged toilets. Really nice guy, polite, clean, fixed the issue fast. The price seemed reasonable. My dogs even liked him. I will call Courtesy Plumbing again if I a need.

Zachary S.

1/29/2009

I called Courtesy Plumbing asking for a quote on a backed up sink. Tony told me the repair would be $78. Quotes from other plumbers were TWICE as high. When Tony showed up, I asked him about this, and he replied that he would rather provide high quality service at reasonable prices to repeat customers who would hopefully refer him to friends instead of price-gouging people in need of a plumbing fix.

Courtesy Plumbing is the real deal! Tony at Courtesy Plumbing sets the standard for customer service. My apartment and I were completely satisfied with the excellent service we received. Should we have any other plumbing needs, Tony will be our first, last, and only call. I highly recommend Courtesy Plumbing!

Faye L.

2/14/2011

If you charge $95 for a service fee, I really really expect to have an answer to my (HVAC) issue. Not sure if that's TOO much to ask (**sarcasm**).

My thermostat was completely broken. Heater would strangely turn off and on. So would the a/c. Our go-to HVAC company has always been ASI - low service fee and most importantly, they always leave giving me a clear cut solution/answer to my HVAC problems.

Pros about Courtesy P:

- called same day and they had someone to my house same day
- they don't charge extra for same day service (other companies charged more, as well as gas fee!)
- person who answered phone to take the appt was quick and sympathetic (think her name was Christine)

Cons about CP:

- only one technician that specializes in HVAC issues
- my tech spent maybe 10 minutes taking in the situation (checked out a/c unit and heater)
- didn't really give me answer to my issue, didn't fix anything, and left after half and hour (he spent 10 min of that, in his car, writing the invoice and his findings)

When I asked if it had anything to do w/ the thermostat unit, he said yeah, maybe. I asked him to pop off the digital thermostat on the wall (since i was too scared to do so as I didn't want to do any damage), so he did, and I (ME!) asked if it possibly was due to bad batteries. He said yeah maybe. So i handed him new batteries and he replaced.

Then i asked him if problem was fixed and he said he wasn't really quite sure. That he'd have to suggest replacing entire digital unit and I asked how much that would (he said b/w $300-400 something). I asked if he had any one him and he said Nope. He said he can come back again and I asked if i can buy my own to save money - he said sure, and I asked 'well, that kinda sucks b/c that means i have to pay another service-call fee right.?'. Of course he replied 'yes you will'.

Bottom line, the thermostat worked for another few days then pooped out. Not sure what I paid Courtesy to do - felt like I could have done all that he did and saved myself $95. My friend (who was here at the time) and I felt really disappointed w/ this company b/c it honestly felt like I paid $95 for absolutely nothing. And it didn't seem right that I had to ask all the questions and he just seemed nonchalant about Everything.

Maybe their plumbing division is different. I have a current plumbing issue but I don't feel comfortable or right calling Courtesy for a solution.

Rachel W.

6/29/2012

We bought our house 4 weeks ago and have already had 2 plumbing problems (argh!) -- both times, Courtesy Plumbing came to the rescue quickly. They were professional, courteous, thorough, and friendly. I love that they automatically put on shoe covers each time they enter our house (we have new flooring) and they also bring in a floor mat to put their machinery on, so it doesn't scratch our floors. I recommend them!

Monica H.

8/24/2015

We had a leak in a garage pipe and called Courtesy Plumbing and they came out first thing in the morning. Sieg was courteous and professional and knew exactly what to do. He explained what he needed to do, gave us options for the job (he could have capped off the pipe) and explained pros and cons regarding our various options. Sieg gave us the pricing for each option so we were able to make an informed decision about our choice. While he was working we decided to have him check a running toilet which had been fixed by a different company two months ago. Sieg's partner, Sam, was able to work on the toilet and report back to Sieg what was going on. Once Sieg completed the job in the garage, he then went to work assessing what needed to be done with the toilet, again, providing options and pricing. Sieg completed both jobs efficiently and quickly. Sieg and Sam were on time, clean, efficient, and knowledgeable, with reasonable prices.

Suzanne Q.

2/18/2017

Completely impressed with Courtesy & especially my plumber Abraham. Had a gas leak in my fireplace. Originally called Bill Howell who failed to show up for the appointment & whose estimate was hundreds of dollars more than Courtesy charged me. I called Courtesy because of their Yelp reviews. Yelp is right on. They were courteous, efficient & had the the job quickly scheduled & completed. Will never use anyone else they were great

Crystal T.

10/14/2014

I have worked with Tony and his staff in the past and, once again, they did not let me down. Art came to my home--on time--and very open to questions and willing to give me the feedback I needed to make good decisions about my plumbing. He was very knowledgeable about all my plumbing--immediately recognizing the plumbing in my home, diagnosing issues, and fixing them in a timely fashion. Seriously, two toilets and a water main shut off looked at and fine tuned in about an hour! Thank you Courtesy Plumbing for making my life easier!!

Greg H.

07/03/2021 12:00:00 SA

I had a couple of jobs to date with courtesy plumbing. Siegfried has been a consummate professional and gives very honest and technical assessments. The price was very fair. These will be my go to plumbers moving forward. Found by Yelp recommendation and I fully endorse.

Karen W.

3/21/2022

Quick, professional and friendly. Booked a same day appointment and took less than 30 minutes. Sammy was very kind and efficient, and laughed at my dumb jokes. What started as an annoying Monday inconvenience turned out to be just a minor blip. Less expensive than I thought it would be and worth every penny. Now we can move on with our lives, and our new garbage disposal.

Karri H.

05/08/2010 12:00:00 SA

Thanks again to Yelp for a great recommendation. The drain in my laundry room was clogged and there was no way I could get it cleared. Tony was there quickly. Very friendly and cleared up the issue in no time at all. He even showed me where to access the pipe so I could maintain the drain. Great service, will use them again and recommend them highly.

Shane N.

06/06/2012 12:00:00 SA

Absolutely awesome. Came on time, was only planning on fixing 1 thing but they fixed 3 things for just a little more! Highly recommended!!

Craig Y.

12/09/2019 12:00:00 SA

I had an appt. for Tuesday for 2 leaky older (pre-low flush) Kohler toilets where I had already replaced the fill valve on both of them, and they continue to leak. A friend of mine said she had the same problem and had to replace a lot of parts, and it wasn't easy.
I had asked for Monday, if possible. When I was in the shower, I got a call that the Monday appt. was available. When I called back, they said the plumber had come and gone, after knocking on the door (I doubt), called and texted (the latter was definitely untrue). There was one call from an unknown number that I called right back to a message saying they weren't accepting calls. These calls (office, and unknown number, presumably the field technician at my door) were made 7 minutes later. I was told that the original Tues. appt. was now no longer available (Mon. & Tues. were the only days that worked for me).
The same person who left the message, stated that the original appt. was for Monday, which I disagreed with, as did her own original voice mail to me. She then accused me of being dishonest, when it was Courtesy Plumbing that was, not me. Courtesy is clearly a misnomer.

Jessica S.

06/07/2014 12:00:00 SA

Like some below I am a first time Yelp Reviewer! But these guys definitely deserve the credit.

After trying to fix my garbage disposal black water started overflowing my kitchen and bathroom sink. It was a Sunday so I thought it was impossible to get someone to fix it for a reasonable price. Tony was at our house in less than a half hour and had everything draining within minutes.

Tony was so great working with us (female college students) he explained what was causing the build up, how the pipes worked, and how to best prevent it.

These guys are very knowledgable and efficient with their work and pretty reasonable with their pricing, even for college students!

Carlo Y.

12/19/2011

So Tony just left and yes, he is the guy on their main webpage. One word. Legen-wait for it...Dairy!

Tony was just cool to work with, the review actually starts a year and a half ago. Apparently my brothers had some kind of leak and didn't know how to turn off the water around 8PM at night. They called him and he came out tweaked a lever and turned off the water. Didn't even charge for coming out!!!

Now, fast forward to today. I had a unique toilet clog where I would brush my teeth and my toilet water would rise and make chicken noises (Bluck, Bluck, Bluck). After snaking about 6 feet or so, still nothing. Called him and he came out same day. Took a look, snaked the toilet and nothing came out, still clogged. Went to the sink, snaked it and found roots!!! WTf?!?!?! Why is a tree growing in my pipes! Maybe it's from all the lemon seeds I flushed down there. Anyways, pulled about 10 feet worth of roots coiled 3 feet around the snake. Told me my options and charged a reasonable price. I dont know what else to say but they know what they are doing.

Pros:
-Fast service, reliable, friendly, and professional

Cons:
-None

Brandonn C.

7/27/2016

Great Job! Technician was super polite, wore booties on his shoes in the house. And fixed the weird plumbing under the kitchen sink in no time. To save me money he told me exactly what I needed to correct the plumbing in my bathrooms. Very happy I called. If your strained on time and need a professional, call Courtesy Plumbing!

Jill P.

5/18/2014

These guys were AWESOME!!! Came home from work to find that the SDG&E had shut the gas off to our whole property & said someone reported smelling gas & when they came to check our main line was leaking. SDG&E also said that because the leak was after the meter it was our responsibility to get it fixed. I went directly to yelp to search for a plumber with great reviews and made the call to Courtesy based on what I had read. I WAS NOT DISAPPOINTED!!! Tony the owner was nice enough to come out within the hour to get an idea of what might be involved. This was no easy task since our gas line is huge and we had no idea where it was leaking. Also when this happens permits have to be pulled with the city to work on the line and then once the leak is located and fixed the city has to come and inspect it again to sign off on it before you can then have SDG&E come turn your gas back on. ALL of my has appliances and fireplaces, furnaces, etc.. had to be capped and some of the fittings upgraded in order for it to pass which Abraham and his crew worked diligently at. By Thursday at 4PM we were up and running again which is truly amazing considering the city was involved. All 3 of the guys that were on our property were so courteous and a pleasure to work with. I am so so glad that I went to yelp and found these guys. We are in the Pt Loma/OB area so if you find yourself needing a plumber call these guys. Even the gal that answered the calls at the office was very pleasant and actually did what she said she would.....not something you find all that often any more.

Tom R.

6/20/2012

Courtesy Plumbing (CP) Rocks! They are a truly great company who gives honest, straightforward information. I recently purchased a home and during escrow, I called up CP to inspect my sewage lines. Who else, but the Owner himself, Tony, responded to the call. I was immediately impressed by his customer service and professionalism. He inspected my lines and gave me a detailed, professional review. I inquired about some additional work that I would like to do, if closing went through, and he gave me his card to call if I wanted to move forward.

I closed on the house and called Tony for the additional work. It was a very specific job, which required an enormous amount of attention to detail. Tony and his crew did fantastic work and I am very impressed with the work.

I am thoroughly impressed with CP and would recommend them to anyone who has any size plumbing needs. I will use CP in the future and am happy I found a plumber who I can trust.

g w.

9/27/2016

I sent out a request to a couple folks for repairing the water shutoffs in the wall for the clothes washer. They responded very quickly and actually made it out that day. They were friendly, did a great job and were true to their very reasonable quote-that is the kind of service I like!
Followup 9/28: they called me to make sure everything was ok/good with their service- I think that's the first time a plumbing company has ever done that for me....greatly appreciated!

Malinee ..

4/17/2012

I keep forgetting to write this review, but here it is. A few months ago I used them for a few toilet bowl water leaks and the owner came out. He provided excellent customer service, expedited service and great knowledge. I haven't had any issues since. I found Courtesy Plumbing by doing a Yelp search and they definitely live up to their high rating status. Way to go! Keep up the good work. I highly recommend them.

N C.

02/05/2011 12:00:00 SA

I love reading reviews, but I never take the time to write them. In fact, I have never written a review before, EVER. But my experience with Courtesy Plumbing and Sieg has been so wonderful, I feel that I owe it to myself and to him to write my very first review.

I needed my water heater replaced asap. It was not broken, but very very old and we were warned that it could burst any minute if we don't do anything about it. I called Courtesy Plumbing who came out within the hour for a free quote. They even went above and beyond to squeeze me in for an installation the same day.

Sieg was our technician. He was friendly, courteous, but most importantly, knowledgeable and professional. He made sure to answer all of my questions and explained everything that he was going to do. I was most impressed when he showed me not only what needed to be replaced, but also what he can reuse (straps that hold the water heaters in, misc. parts, etc.). I'm sure other companies out to make your money will just recommend you to change out everything, and not care about reusing what is still functional. Sieg even took the time EACH TIME he entered thru the door to put protective covers on his shoes to keep our carpets clean, even after I told him he doesn't have to.

Our final bill for replacing the water heater, and some pipes and valves connecting the water heater was $1025. Courtesy Plumbing normally charge a flat fee of $950. The slight upcharge was not only for the additional parts replaced, but also for us being an upstairs condo unit. I feel that the extra charge cannot be anymore fair & reasonable, as I saw how much effort it took Sieg to lug two 40-gallon tanks (old + new) up and down the stairs. **a side note: Rescue Rooter had quoted us $1700**

This is the second time I have used Courtesy Plumbing. I have experienced nothing but professionalism, quality, and really a pride in the work that they do both times. They truly do deserve the 5-star rating that they consistently receive on yelp. I think from now on I will not be using anybody else for my plumbing needs, and I'm going to recommend Sieg to all my family & friends, and you fellow Yelpers reading this review!! THIS GUY KNOWS HIS JOB WELL!!

Riri R.

6/17/2010

Just moved to the West Coast 6 months ago and found this company on Yelp. Am I ever glad I called them.

Wow. These guys are the best. Tony, the owner of the company, is one classy person and truly cares about his customers. They live by their company name: COURTESY.

I highly recommend this company.

Nelson S.

09/02/2010 12:00:00 SA

Lionel is polite, honest and he does excellent work. (He also puts on shoe covers to protect the carpet without being asked to.) Cannot ask for more in a plumber. Would not hesitate to use again.

V K.

01/11/2013 12:00:00 SA

I had the pleasure of employing Courtesy Plumbing for the second time, which was even better than the first! Of course it's pretty much never good news when you need a plumber, but they were able to send someone out right away. He was nice and diagnosed the problem immediately, gave us the pricing and fixed it promptly. Really couldn't ask for better service.

Peter K.

06/05/2014 12:00:00 SA

We're now first time landlords and Courtesy Plumbing was recommended to us by a real estate manager friend.

Our new tenant called us to tell us that the plumbing was backed up in the tub, toilet and coming out the washing machine drain. We called Courtesy Plumbing and we're told it was going to be $125 to come out and snake the drain. I was agreeable to it, but wanted the plumber to give me a call afterwards to let me know if it was something that the tenant caused or just something that we had to bite the bullet on.

The plumber got there late and my tenant had to push her schedule around to accommodate his tardiness. Then we got a call from the plumber telling us that it was going to be $250 and not $125 because he had to go on the roof to snake the drain..... Whatever, as long as he gave us the update afterwards what were we to do at this point.

In the mean time our tenant had to leave and the plumber was left to finish up. But how were we to know, because he never gave us the update we asked for.

Once our tenant got back to the house, she let me know that the shower was still backed up, so she spent some time cleaning out the shower drain and that seemed to fix the problem.

Supposedly, there is a 30 day warranty on their work. So when 3 months have gone by and the exact same problem arose, I thought they may be lax with their time limit. Too bad they weren't. Now I need to find another plumber.

So if you don't mind the plumber showing up late, the hidden charges, the lack of a requested status report, the job only getting half done and them not standing by their work just a few months later, then Courtesy Plumbing would be a good choice for you. Meanwhile we're gonna shop around.

Kim S.

12/14/2021

Good plumbers who put the customer's needs first are hard to come by. Sieg and Lyle showed up to repair a toilet and did so without charging me for unnecessary parts or price gauging me. Sieg is great at educating the customer too!

B Y.

8/13/2019

I called around to get an angle stop replaced and I'm so glad I found Courtesy Plumbing. The few times I called in, someone picked up the phone right away and provided the information I needed. Very transparent company with fair pricing. Sami, our technician, showed up on time and was highly skilled. He was really professional and answered all my questions. Not to mention the work he did was superb. Highly recommend Courtesy Plumbing.

First_name L.

6/30/2010

The only good worker is tony. he is the one with the picture on the website. he is beyond great. If yoiu have this company out to your house and Tony does not show up, then slam the door and turn out the lights.

Kristen W.

02/02/2017 12:00:00 SA

Best Plumbing Company !!! Top notch customer service and excellent work from this company. Reasonable pricing and best all around employees unlike other plumbers I've had the misfortune of using. Our rep Lou is a rock star !!! He was friendly, kind and clearly knows what he's doing. This company should be so proud to have an employee like Lou on thier staff. JoAnn, who I spoke to in set everything up was just as great. She listened to what I needed and was a pleasure to speak to each time I called. So happy to know I have an awesome plumber to call the next time I have a problem. Don't even bother calling other plumbers...Just call Courtesy Plumbing the first and only time. Other plumbing companies should take a lesson from these guys on how to do things right when it comes to customer service, price and quality of work. Thank you again Lou and Courtesy Plumbing for a job well done !

Suzanne P.

11/26/2014

Tony was very professional and competent. He was on time and his cost was within his estimate. Definitely will call next time we need a plumber!

Nicky P.

09/09/2011 12:00:00 SA

I can't say enough about Courtesy Plumbing. I called them this morning because BOTH my toilets were backed up. They sent Sigfried within 1 hour and he was so knowledgeable and kind and courteous. He fixed my problem, gave me a ton of information, and gave me a great rate. I won't be using anyone else for my plumbing needs!

Doug F.

7/23/2018

Very happy with the prompt scheduling, service and follow through. Very pleasant technician and the work was stellar. Highly recommend them.

Sam D.

5/29/2015

Larry was on time, extremely communicative of the issue, and fixed the problem. They will be my plumbing company to go to for a long time!

Josh L.

07/07/2011 12:00:00 SA

Called this afternoon, they came a few hours later. Gentlemen was very professional, knowledgeable, and quick. And the price was very fair. I am extremely pleased!

Nicole P.

7/30/2013

I purchased a new kitchen sink and faucet to replace my old sink and faucet and, normally, I would have replaced it myself, but I have a broken finger and a lack of patience and I wanted my beautiful new upgrade installed ASAP! I am a bit of a perfectionist and read reviews of plumbers very carefully. I called Courtesy Plumbing after reading many of the great reviews they got here. The sheer volume of good reviews convinced me.

They scheduled me a week out and did a fantastic job. The sink was installed flawlessly and my kitchen was left clean and they even hauled away the old sink and faucet.

The only reason I give 4 stars instead of 5 is because the woman who scheduled my appointment didn't make it clear what they were coming out for as I had requested an estimate, not an actual work appointment. Second, she only marked it down as a faucet replacement instead of a complete sink and faucet replacement so the tech was caught a little unaware and that doubled the time (and cost estimate) at $125 an hour, that makes a HUGE difference.

It was a costly job, but well worth it. I am VERY happy with the end result and would recommend them to a friend. I will definitely call them for my next major plumbing upgrade!

Joseph K.

01/08/2013 12:00:00 SA

Met with Tony and have a great chat with him. Paid $125 to replace my kitchen faucet. Job is done quick and no issue whatsoever. :-)

Russell G.

07/06/2014 12:00:00 SA

The first group of plumbers from the other company took 3 hours, then gave up. They said it wasn't just a plugged drain, but that the drain pipe to the main drain was broken. They wanted to take out the tub, and start jackhammering into the concrete foundation. Their estimated cost was $3-5K.

So I called Tony. They came out, and cleared the clog. Job done in 1/2 hour, and now the drain works fine.

We've learned, always call Courtesy first! That saves a lot of time, and money.

Thanks Tony! And Siegfried!

James T.

2/19/2015

We had some furnace work done and during the installation I thought I could smell gas in the garage. The tech went out there with me and swore he didn't smell anything that it was my surf gear so I agreed.

The next day I could really smell gas in my garage. I called Courtesy to come take a look. They noticed that a piece was leaking in the garage and started working on it right away, since it was between two joints they had to saw out the pipe and put in another joint but now it is leak free! They also checked other joints that they had access to, making sure that there weren't any other leaks down the line.

They were clean and courteous. This is the 2nd time I've used them, the first time both bathrooms and showers had water in them it was so backed up.

They worked on the main and it took them a while, but they were thorough and it has been over a year later and we haven't had a problem since. We have their card in our quick call file, as we have never been disappointed in their service.

Maria J.

5/13/2013

Victor did an amazing job and unclogged my sink drain at a reasonable price. His excellent service and caring personality will make me use Courtesy Plumbing in the future. I am so glad that I found them on Yelp and I would highly recommend them to others.

Sidnev M.

1/31/2010

I called Tony on a Saturday for a emergency house call. I had dropped my platinum diamond earring in the sink which has great sentimental value to me and had no idea or way to get out on my own. i called around to my friends to see if they can recommend any plumbers and he came highly recommended from the owner of Dirty birds bar in PB. When I called him right away that day and explained my situation he completely understood me and came out the same day. He was very polite and professional. considering it was just a short notice and reasonable price

Jenn H.

5/28/2010

I don't know who Michelle L met, but it wasn't the Tony that came to my house. I had 2 plugged toilets and 2 bathtubs that needed the plugs repaired (3 year-old twins). He was on time, offered less expensive options for repair, and did quality work. He was friendly and even managed to charm my brat of a dog. Oh, I think I should also mention that he charged me LESS then the quoted amount. Needless to say, if I need a plumber in the future, I will be calling Courtesy Plumbing.

Amber M.

08/12/2010 12:00:00 SA

This is a great company. Great service, very competitive pricing, and on time!

Tony was great. He did a full diagnosis on all the drains and toilets in my house and was honest about what needed to be fixed, and what might just need some draino or a good plunger.

Then he fixed everything in 30 minutes. I will use them for all my plumbing needs going forward. Plus Tony was so nice and funny.

Jerry M.

11/12/2017 12:00:00 SA

In October we used Courtesy Plumbing at my mother's home and in November we used Courtesy Plumbing at my house. Again, the courtesy started with Joann in the front office. She was very polite and knew her plumbing. We discussed what I wanted to get done and she gave me a range of the cost. A week prior to the scheduled day for the plumber to come to our house, we received a call giving us an opportunity to move our scheduled appointment to an earlier time. We took the earlier appointment. The plumber, Lou Wiley, came to our house on time and reviewed what I wanted to have done. After the review, Lou gave me options with cost for each since I increased the scope of the work to be done. Lou was very cordial and he knew his plumbing. He layed out his equipment and parts from the truck and started the work. Lou spread a mat on the floor wherever he worked and collected the trash as he worked. After the water was turned back on, Lou checked what he had done to make sure there were no leaks or other issues. When Lou finished, he went over everything with my wife and myself. Courtesy Plumbing is not the cheapest and not the most expensive but the work is top notch. I would definitely contact Courtesy Plumbing if I have other plumbing needs. The customer service from the front office to the plumbers is number one.

Brandy L.

03/08/2022 12:00:00 SA

Jason and Lyle came the same day to fix our shower! The pressure was extremely low and the water was not heating up properly. They fixed the issue quickly and for a reasonable price. They were also very nice and explained everything well. Very pleased!

Michael M.

12/16/2013

Perry was super friendly and got the job done quick! my HOA actually suggested we use this other plumbing agency...and they charged me almost $100 to just get them over here and give me a quote.

I decided to call Courtesy Plumbing instead after reading the phenomenal Yelp reviews. They sent over Perry and he quoted me less than half of what the other plumbing company quoted me. On top of that, he got the job done quick and did an awesome job. He fixed a gas leak in a matter of a couple hours. I'll definitely be using Courtesy Plumbing again. Saved me a ton of money and time. Reliable.

Elizabeth C.

05/01/2014 12:00:00 SA

I called Courtesy Plumbing in a bit of a bind (water pipe break at Mira Mesa Community Garden) and they came out within a couple of hours and had us back up and running in no time!

The plumber they sent out, Abraham, was efficient and personable. Definitely recommend these folks!

W R.

8/16/2014

Seriously, Tony is the best plumber in San Diego. Thank you again for coming out on a Saturday.

Paul W.

2/18/2011

Great service, all round. Got them in to fix a small gas leak on our gas mains after our home warranty company had sent around another inferior company (Rite-away services see review elsewhere). The Courtesy Technician was polite and found problem immediately, fixed leak same day and for $100 less than original quote. Jolly pleased and would use again

Cholao R.

04/07/2013 12:00:00 SA

Installed whole house halo5 water filtration. Couldn't be happier. Will use courtesy plumbing for all my plumbing issues/updates.

Dave M.

1/21/2013

266 reviews and 5 stars. Do you really need to hear one more great one. Tony is awesome. I would recommend him to everyone

Brad B.

4/29/2014

I can't tell you how many times these guys have saved me and/or made me look like a hero. I have used Tony and his crew countless times for both my own properties and for many of my clients. They are always fair, get the job done and leave things clean.

Princess L.

4/22/2017

I called for 2 slow drains and a slow leaking bath faucet. I thought to have one plumber do it all, but I should have left the drain clean to Baird's drain since I've never paid them more than $40/drain clean and Courtesy quoted over $150 for the 2 drains. After finding out replacing the stems on the $65 faucet would be $215 I felt the charges were too high. I was then told for the first time that there would be a $49 charge for an estimate (since I wasn't gonna have them do the work). No one told me there was a charge for an estimate so I could have argued, but instead I paid the $49 and still feel I will get the work done for far less. I get from the reviews these guys know plumbing, but whoa, drains aren't rocket science.

Dan T.

7/17/2011

So the roommate tried to put coconut shells down the sink disposal... genius, i know.

Anyway, the disposal was humming but wasnt turning when switched on. Googled for a DIY solution, and tried manually freeing the blades with an allen wrench from the bottom... didn't work. (Turns out my wrench was one size too small)

Called Courtesy Plumbing about it, made an appointment, and they showed up 10 min early; no problems there. Guy comes up and does the allen wrench thing again, but had the right size wrench, and the disposal was revived... so simple

The only issue I have here is that they charged me for a full hour, for literally less than 5 min of labor. Tried talking it down, but he wouldn't budge. At least they gave me the Yelp discount and let me keep the wrench....

*Update:
Although my initial experience was less than satisfactory, the owner, Tony, gave me a personal call a few weeks later to discuss the issue. Through this, Tony demonstrated to me an excellent sense of customer service and great communication, and we were able to work something out very quickly. He also let me know that he did speak to his employees to ensure that nothing of the sort would happen again.

Overall, I think it is safe to say that the particular workers with whom I dealt do not do justice to the image of Courtesy Plumbing's usual style. As long as Tony is still running things, count on him to be dependable, punctual, and fair.

Kelvin F.

8/27/2012

Tony is awesome! Courtesy Plumbing will call you several times just to make sure you are at home and lets you know when they will be coming to your place 10 minutes beforehand. Tony definitely knows his stuff and is very friendly too! Thanks Tony!

Tim B.

3/17/2016

Yet another great job by Courtesy. First American, my home warranty company, sent out two sub-par plumbers to fix a leaking shower drain, the first plumber never even showed up. The second plumber's remedy was to glue the drain, a temporary fixed at best. After being fed up with the run around I called the tried and true plumbers at Courtesy. They came out the same day and replaced my drain with a brass unit. I wish I could post pictures on here, it looks great. No more water coming through the ceiling. Thanks again Courtesy!

LittleLamb T.

07/06/2022 12:00:00 SA

I am very pleased and impressed about the courtesy service of my water heater today. They are very reliable, knowledgeable, quick response, and they work with their clients concerns and request. This is definitely going to have a repeat business. Abraham is totally a gem for me who helped me explained the real purpose of temp set. It makes sense that we don't need to pay for something we don't need. Most plumbers would say different things but again, Abraham fill in those questions I had before buying a temp site. Sam also who arrived on site on time and very professional during the install.
I take the opportunity to recommend this team in fixing up all your home installation and repair. Thank
you!

Lisa W.

09/07/2018 12:00:00 SA

So disappointing to take my prior 5-Star reviews of courtesy plumbing down to 1 Star, but it must be done. New ownership by someone who is gouging customers with flat rates that make no sense. Paid $325 for a simple toilet install that I could have done except my back was thrown out. They wanted $250 for the sink faucet; we bowed out of that. The guy who showed up seemed good but it was obvious he felt badly when presenting the totally outrageous pricing structure. If this place is going to charge prices like this (and, by the way, we waited 5 days for them to come), they need to be upfront about the insane pricing on the phone when the appointment is made. I had even asked for someone we've worked with twice before: Lou. That would have been an appropriate time to tell me that they are under new ownership and would therefore not be sending Lou. Never again, Courtesy Plumbing.

Doug D.

4/22/2009

Tony gave me a quote over the phone and came over within 30 minutes. Even though the job was harder than he thought it was going to be the final price was just a little bit more than the quote over the phone. Great job and great quality at good prices.

Sabrina P.

02/11/2018 12:00:00 SA

Very responsive and explained the repair and what may be next actions to take if the repair didn't work. Would allow money spent on repair to be used toward replacement.

Susan H.

1/28/2013

I must say that Lou from Courtesy Plumbing is terrific in every way. He is timely, professional and extremely knowledgeable. He educated me on the repairs he felt were necessary and wanted me to be comfortable with the whole process. He truly cares about his work and wants the customer to be happy with the final result ( repair and bill ) Lou holds himself to a high standard and I could not be more satified with his work. I have full confidence in recommending him to the most discriminating people.

Gabe M.

2/14/2013

Several years ago I worked with a tech named Victor. Today I found out he now works at this company. I highly recommend Victor an the company he works for.

Mark B.

2/28/2015

Tony was great. On time, and very helpful. He offered to show me how to do the repair (leaky bathroom faucet) so we could fix it ourselves next time. I would definitely recommend them.

Jamie K.

08/02/2012 12:00:00 SA

Louis showed up & fixed the problem immediately! Excellent service A+++++++++++

Brian H.

02/07/2019 12:00:00 SA

I had a problem with my garbage disposal that they were able to assist me with right away. Staff was knowledgable, courteous, and prompt at responding.

Will definitely recommend and use them again for any future plumbing needs!

Keith L.

11/24/2017

Fast and efficient.

The morning after Thanksgiving, with a house full of people, I discovered a leak in my downstairs bathroom ceiling. I found Courtesy Plumbing on Yelp! and called them. 15 Minutes Later!!!! Sieg was at my door. He located the leak, and did the repair and was done the same morning. It was a source pipe connecting 3 different directions; lotsa elbows. The cost was $250 and I would happily pay it again. So glad I found and called them. I would definitely use them again. Disaster averted thanks to Courtesy Plumbing.

Ryan B.

10/27/2011

Fair and Honest, what more do you want? They get it done right and the price is the price, no up charge. Tony and his crew are the best!

Tom Z.

12/23/2009

Tony came out in the evening and fixed what I had hoped was a small problem but turned out to be quite an issue. He was great about it even though it turned out to be a much bigger fix than we thought at first. Despite the difficult situation he was very professional and helpful and is most highly recommended.

Anita B.

07/10/2012 12:00:00 SA

There's a reason these guys are five stars. They'll be on time, give you a courtesy call when they are on their way, wear booties in the house, fix whatever needs fixing - and tell you straight up if it doesn't need fixing. And to top it all off each plumber I've had with these guys has been really nice! They are now my go-to plumber.

Eileen D.

05/12/2009 12:00:00 SA

BEST CUSTOMER SERVICE EVER!! This company deserves every one of the 5 star ratings that they have received!! Tony is awesome!!!! He was a lifesaver. After Baird was over 5 1/2 hours late I finally went on Yelp to find another plumbing company. I was impressed with Courtesy's high rating so I called hoping to get an appointment the following day. Tony recognized that my problem could potentially flood my entire house and offered to come out that night. He was there within an hour, and he didn't gouge me on price even though at that point I would have paid just about anything! Another thing that really impressed me was how CLEAN his truck and equipment were...an obvious sign of someone that takes pride in his work!!! :o)

S D.

01/11/2011 12:00:00 SA

Never thought I'd say this about a plumbing service, but feel truly lucky to have found Courtesy Plumbing. I have never met anyone more honest and more professional when it comes to plumbers. Tony and his crew gave us the lowest estimates and did a superb job on all of our projects. So far, they have visited us three times, and I can't wait to call them again. We did compare prices and services done by other companies, and those pale in comparison to Tony.

Honest, professional, and timely. You cannot ask for a better team!

Rebecca B.

12/02/2017 12:00:00 SA

Best price, quickest service...woke up to no hot water and sure enough, our water heater was leaking and done. Called several places... frustrated with the major chain stores as they never even returned my call. Others were a bit pushy and a hard sell which put me off. Courtesy plumbing was able to give me the best quote over the phone and promise the quickest service. Unfortunately we didn't know how big our tank was and since it was covered with insulation we couldn't figure it out. Took a guess, but as soon as the plumber arrived he knew we ordered too small a tank. No prob...called the office and another technician showed up with the correct tank and between the two of them they got it installed in no time. We are very happy with the way they handled everything and will definitely put them at the top of our list when we have plumbing needs in the future.

Alice L.

1/16/2010

Tony's the best. We had a broken sink on a Saturday morning, gave him a call, and he came out that same afternoon and fixed it for us!!! Super nice guy, extremely funny, and excellent worker! Thanks for saving our sink Tony!!! I highly recommend anyone in SD with plumbing issues to give Tony a call.

Frank F.

6/14/2022

We've used this service several times over the last few years. They have installed toilets, water heaters and faucets. Today, they were here to help with a few issues including removing a garbage disposal (we are composting now). The plumber who was assigned to us today was Skylar. This is a very good young man whom I would allow anytime in our home.

Five stars across the board for Courtesy Plumbing and Skylar.

Frank & Josephina

Alice S.

7/28/2012

My garbage disposal stopped working on Friday night so I called courtesy Saturday morning and Siegfried came over half an hour after I called. First he was trying to teach me how to fix the problem myself to save me some money. That was very thoughtful because if I can do it myself then he looses the business but all he wanted to do was help me out even if he might not get business from me. He was so nice, fixed the problem in ten minutes and taught me how to fix the problem myself next time before he left. The price was reasonable and I will definitely call courtesy again if I have another plumbing issue.

Mar E.

5/15/2018

Both the office staff and the plumber that came to my house were very... Courteous. Communication was great and I am happy with the results of their service.

David S.

4/28/2019

Courtesy replaced my water tank recently. They do great work and their staff is friendly and punctual.

Cheng T.

5/29/2018

Lou has been to my place twice to install faucets and to fix a variety of plumbing problems. He has done excellent work and he's highly recommended!

M R.

6/17/2019

Great service and very efficient. They showed up when they said they would. Jason was very knowledgeable and courteous. He did an excellent job and didn't waste any time. I will definitely call them again for any plumbing needs!!

Tim M.

05/07/2009 12:00:00 SA

Couldn't have asked for a better plumbing service. Courtesy Plumbing is awesome and I would recommend them to anyone. I called the owner, Tony, at noon and even though he was super busy he was able to squeeze me in before dinner time because I had something that couldn't wait. He was in and out within 15 minutes and everything was fixed and good to go. Very professional, extremely efficient, and very knowledgeable. If you ever have any sort of plumbing problem I would definitely recommend Courtesy Plumbing as they are the best plumbing service I've dealt with in San Diego, by far. They actually care about the quality of their work, do a really good job and are willing to work around your schedule. I will definitely be calling them in the future if I have any plumbing problems.

Julia C.

10/03/2014 12:00:00 SA

Professional, prompt, and courteous service. I called early Monday morning to get my leaking water heater replaced. I got a reasonable quote over the phone and a 9 am appointment. Perry from Courtesy Plumbing was at the house exactly at 9. He said it would take about 3 hours for everything, and he was done by noon. He did a great job and was very professional and friendly.
I would definitely use Courtesy Plumbing in the future!

Barbara N.

3/19/2019

I have been using Courtesy Plumbing for several years now and have been happy with the service. Today, my garbage disposal was out and I had it replaced. Abramham did a fantastic job and was in and out within 30 minutes. Thank you again.