Co Co County Drain Cleaning & Plumbing

Awesome service.  I have owned a few houses over the past 40 years, and some were older some newer.All the older ones were regular cloggers...so I have utilized many drain cleaning services  The current home we are in we had built and 15 years later (today) we needed a drain cleaning service.  They came out on time, Alex was polite and hard working and fixed the problem perfectly.  So many drain companies work you over...not this company.  They do what they need to do as quickly as possible and don't drag their feet while the clock is ticking.  THE Best.  You won't be disappointed.

Great Service.  
Great Responsiveness during my time of need.
Very personable, reliable, very reasonable rates, and excellent work.  With all the plumbers out there, Co Co County is easily at the top of my list.  I even received a follow-up call after the service!!  How many plumbing companies have you worked with in the past have done that!!?  
I strongly recommend.

- Tom

So, about 3 months ago our sewage drain backed up.  Somehow the backup release out in front of our house got sealed and when it backed up? It found the first open exit.... our master bathroom.  It destroyed carpet, original hardwood and furniture.  We got that cleared, but the 2 weeks ago, we could hear the glumpty glunk sound in the toilet and knew the pipes were rearing their ugly heads to back up again.... we were referred to Co Co Drain Cleaning and Plumbing..... and the they were booked ( which told me... they're good) but got us an appointment for the following Tuesday. It was only Friday  so we had to keep the overflow out front clear and clean until Tuesday 11/22, which wasn't too too bad. Then, Tuesday arrived.
Our appointment was between 8-10am.  At 7:55 am, Co Co Drain Cleaning and Plumbing called me to let me know the technician was on his way.  Wow! We get the first call of the day!
The young man pulled up, at 7:58am and professionally introduced himself to me as SHAWN.  I felt bad for Shawn to face this first thing in morning... but he said no problem, I don't mind.
He explained every last detail as to what he was doing.... with different sizes of snakes.  He pushed that snake so far, he could see it from the manhole on our street.
He explained why you cover the overflow pipe, so animals don't fall in etc. and what type of cover we should buy.... which is what he carries on his truck... so he sold us a cap that pops up if back up occurs.
I really enjoyed chatting with him and how he got into the business.....
What a great young man and the best part? He absolutely loves his job and the people he works for and with!
This says a lot for this Company...which we will DEFINITELY be using ONCE A YEAR.... just like Shawn suggested we do!
Thank you Co Co Drain Cleaning and Plumbing

Great customer service all around from scheduling to completing the tub unclogging, even during Covid-19!!!

I had difficulty getting a return call with my usual plumber, trying over 2 days with 3 follow-up calls. As this was for my tenant, I couldn't wait any longer and decided to reach out to Co Co County Drain Cleaning & Plumbing. They put me on the calendar ASAP!

And Andrew knew exactly how to fix the difficult clog! He even helped me trace the line under the building and offered his suggestions for changing to a bigger diameter pipe if needed later on. Thank you for your wonderful help!

Even during Covid-19, they run a great business.
-Quick scheduling
-Punctual technician
-Wears mask when going indoors
-Wears shoe covers if asked
-Explained the cause of the problem and how it was resolved
-Further investigated the house pipe layout even after unclogging the tub
-Can payover the phone for contactless payment or with card reader

I would highly recommend this company for your plumbing needs!!!

As a business owner I'm really impressed with this company. Responsive after I left a message and fit me in during Thanksgiving week. When an opening happened earlier than expected called me to see if it would work and it did. Technician was awesome, friendly and a good sport since my toilet problem seemed to not happen when he was here lol! But completely checked everything and explained air was probably trapped in the line from a previous irrigation fix my previous gardners did. In the end he let me know any problems call them and I will. Great experience and I highly recommend you use CoCo County. My new plumbers.

Part of me wants to give them a low rating, just so that I can hog up their wonderful service to myself.

Truth being said -- this was my first time using this small family business.

Problem: Blockage
Solution: Loosen up the roots and other gunks with the snake.
Price: $120

You don't get this kind of service and price at the other guys (Benjamin rooter, etc...)

Would I recommend them? Definitely. They are on my speed dial and I'm referring their services.

Thank you Diablo Rooter for referring Co Co.

Satisfied customer.

Three years after my first review and 12 years of using coco county plumbers and I'm still happily giving 5 stars. These guys are the best in the business. Thanks again for prompt service, quality work and reasonable prices. Thank you!

Had a leaky toilet and called Co Co County.  Connor arrived within the hour.  Polite, cheerful, wore mask, gloves and booties--per Coronavirus regulations.  Job was handled efficiently and Connor left the bathroom spotless.  I'm a very happy customer.  Thank you Co Co County.

We had various plumbing needs in our house which included adding a tankless water heater. Mike, Nicole, and everyone else on their team was a joy to work with. They are super knowledgeable, efficient, and made the whole experience painless.  I appreciate that they are a local family business and I always recommend them to my family and friends.

Had these guys come out a few times to do some work.  David was great to work with and even helped me out on keeping cost at bay without being asked. I even tried to pay without being charged and was refused. I thought that was very cool. (The fact any stars were afforded were thanks to him)

The problem is - on the job, where he afforded the cost savings, the issue was not completely resolved. Newly installed pipe under the sink was not secured properly and still leaks.  When I called back the next day for help, the receptionist scolded/punished me for the cost favor afforded and told me they were not willing to come out anymore.  Wtf?

Tried to explain, payment for the trip would not be a problem, but just needed the fix and had already discussed a couple more projects that needed to be done asap as well, she got even more annoyed.

If you're really in a pinch for service you may want to look elsewhere out of the gate, as the receptionist doesn't really seem interested in the business of making money - even if you beg a little.  Experience was truly bizarre and very dissapointing in the end.

After another plumber didn't return my call, I tried CCCDC&P.  Called them at 9:15am and by 11:00am Andrew was at our front door.  He was very polite, explained what he was doing and what he was looking for, and fixed our clogged drain within an hour.  He also gave us some tips about how to avoid similar clogs in the future, along with a coupon for our next service call.  Cost for the service was as quoted: $135.  It would have cost me $75 bucks to rent a similar power snake and I didn't know exactly what I was doing, so this was money well spent.

Just had these guys out to snake a storm drain in my atrium.  Alex came on time and was extremely professional.  Alex cleared the drain in less than an hour and everything is working great.  These guys are way cheaper than any of the other rooters as well.  As good as it gets.

We recently bought a home and there an immediate need for some plumbing work. Costas and Cameron were professional, timely, and very helpful giving us multiple options. The work was well done and their results have not disappointed us.

While Costas was here working on electrical we had Evan Carr here from Easy Jobs Electric here working on electrical. Turns out the two of them knew each other quite well! It was awesome. Here's a picture of these great guys!

I just had Eric from CoCo County Drain Cleaning & Plumbing out to finish up removing a 30-year-old water softener and filtration system. Eric finished up removing the tank and filters and the tubes that ran everywhere from under the sink. Made sure my fridge still had water supply for dispensing and cubes. Everything looks great under the sink. I will schedule them to come out and replace the 30-year-old angle stops and supply lines that are under the kitchen sink. If you're looking for a bonded, insured, license plumber, give these guys a call. My kitchen is just as clean as when they started. You can reach them at 925-944-1441.

Great service. Recommended by our neighbors who have used them for years. They were very reasonably priced.Alex was very professional and honest and although our clog took longer than expected to fix he didn't charge us more. Would definitely recommend their service!

Love this company.  Affordable, honest, and on time.  I recommend them to everyone I know, they make life very easy when I have a plumbing need.  Thank you!

got to agree with the other reviewer(Indeo L). these guys are the pits. called them out , three weeks later its blocked again, they charge to fix their previous screw up, not sure how long before I need to get another company to do the job properly!!. So ignore the insider postings, use them at your own risk

We have used Co Co County Drain Cleaning for years- maybe 10 years. The service is wonderful. However, the receptionist and setting up appointments leaves a lot to be desired. She is grumpy, bothered and not particularly helpful or interested in serving the customer. I am taking my business elsewhere.

We are first time customers and David did an excellent job installing our new kitchen faucet and garbage disposal. We are very pleased with his work, trust him and would not call anyone else. We also feel like they didn't overcharge us. The office staff who scheduled our appointment was friendly, warm and professional. Would highly recommend CoCo to anyone seeking plumbing services.

We called Co Co County Drain Cleaning & Plumbing because our regular plumber was too busy for us, and now Co Co County Drain is our regular plumber. They are prompt, honest and reliable.

Called several rooter companies for an estimate to clear out tree roots that had clogged the drainage from our house. A few companies claimed that they had to have their guy first inspect the line before offering an estimate even though I told them exactly what the issue was. A couple of other companies were simply overpriced but tried to justify the cost because they use a camera to check out the line.

I found that Co. Co. County Drain Cleaning & Plumbing was the most reasonably priced (they use an hourly rate) and most importantly actually had someone available that could come out to the house right away. 20 minutes later their technician Dave arrived and after I explained the problem he went straight to work on the issue. He even invited me to watch him work and explained exactly what he was encountering as he cleared the line. The work was done professionally and within an hour the 1/4 inch root that was causing the backup had been removed and toilets were flushing properly again. Nice to have found a company that doesn't try to BS their way into making you think that you need to pay for added services just so that they can inflate their bill. Dave provided personable, professional, quality work and the job was performed at a reasonable price. We were so pleased that we will be drawing up a list of long overdue plumbing projects around the house and will ask that CCCD&P send Dave out again to fix those issues.

I have used them for 15+ years and their service is top notch. If you need someone professional to help you with anything plumbing related, these are the people to call. Fast, courteous, and reasonably priced.

Thank you for taking such good care of me!

Had a great experience with Co Co County Plumbing today. Andrew came by 30 minutes after I spoke with the company's dispatcher (sorry I don't remember her name, but she was very professional!). He was very experienced and thorough in figuring out the reason for the clogged pipe, even going into the crawl space to see what kind of piping he's dealing with. He fixed the issue then went on to tell me why this happened, as well as how to avoid it in the future! This is the kind of wholesome service professional we are lacking in today's world. To top it off, their pricing was very reasonable. Great experience overall. They have definitely earned themselves a customer.

Our outside sewage line backed up, and David snaked it.   Got the job done in an hour.  Perfect

We had a clogged drain in our bathroom and called all around for a plumber to fix it. No one could come for days except Co Co County and they were less expensive than any of the others too! Andrew was amazing. He arrived on time, was very polite and dressed nicely. The clog was taken care of and a Andrew gave us helpful suggestions to prevent this from happening again. He even remembered our dogs name! Call Co Co County for any of your drain and plumbing needs. You won't be disappointed.

Had a on demand hot water heater installed about a month ago.  Once again, great service. They are always on time, very clean, with excellent work.  They coordinated with the electrician on the placement of the power supply for the heater.  We had one glitch at the beginning with water temperature and they immediately came to our house and fixed the problem.

Wow, what a great experience. This plumbing company was recommended by our neighbor. We needed a sewer line clean out. They were able to come the same day and were fast, informative, and did a great job. The gentleman who came was super nice. Will definitely use them again!

Timely, informative and resolved the issue. Exactly what someone wants with a plumbing problem.

This is the first time we used these guys after a referral from another company. They were able to come the same day and arrived when they said they would.

Alex was polite and professional. He worked very quickly and explained the problem with our line very effectively.

Their price was reasonable and after reading other reviews, I am very happy with our choice to call them.

Just had a great service experience with Sean at CoCo County Drain &  Plumbing.
They kept right to the schedule and even gave me a call for earlier appointment
which was much appreciated.  Sean knew just how to attack my stopped up drain
and solved it in good order.  I would definitely use the again and would recommend
to my neighbors.

We had a great experience with David and Andrew this morning.  After experiencing a clog, we chose to call in the experts since we didn't know what was causing the issue.  Our initial call was handled promptly and professionally.  We requested a heads up call which was great for us so that we could be back at the house for the appointment.  The technicians showed up on time and were very professional and courteous.  David took the time to explain everything and they efficiently fixed our issue.  The price was exactly what was told to us on when we initially called.  Great experience.  Will use again when needed.

We recently bought a house in Concord and needed a laundry drain and gas valve installed in our garage before we could move in. Our friendly technician Cameron came out and took care of it promptly and professionally. I definitely recommend Co Co County for all your plumbing needs, big or small.

Costas and team did a great job fixing my sewer line.  I had a problem on a Saturday night and had to arrange for a different company to come out on Sunday because Coco County was closed.  After an expensive clean out and some camera work, they offered to dig up a four foot section under my house's crawlspace and outside the house to fix our issue permanently at what seemed to be a really high price.  I decided to call Coco County, whom I'd used multiple previous times, and get a second opinion while trying to use our sewer line as little as possible.  They came out, did a thorough clean out, camera work and determined with visual proof that the problem's solution needed only digging outside the house and not under the house.  Instead of four feet we replaced 30 feet of sewer line and the cost was 2/3 of the other company's quote.   The real problem was the heat wave right after labor day - multiple days at 105 or above!  These guys sweated it out well into the nights to get all the work done before I had to leave town.  After digging out the old pipe, it was clear that the other company's job estimate would never have solved my problem as my whole line had roots blocking 90% of the line. Costas even offered my a credit for some plants that were inadvertently damaged during the work.  These guys are honest and hard-working, and although maybe there's never a perfect job, they do the best work I've found in drains/sewers and plumbing.

So they came out to my house in July 2022. The guy was very friendly and professional. Every single plug he used kicked off our circuit breaker . He'd never seen anything like it. He called the office multiple times and they advised him it was 'our electrical ' and that we should get electrical work done . He advised there is no charge for this visit . We had the handyman back in to check it out and he advised no problems were found. We hired a new plumber ,. His drain plugged in fine and he wanted $225 per drain it turns out. Would have been helpful to know that in advance but apparently the owner of that company felt it was better not to mention pricing the night before . We had already spent hours pouring boiling water and white vinegar , waiting 15 min and adding baking soda several hours before hiring the plumbers . The new plumber fixed the first drain . Refused to fix the second unless we paid another trip charge of $225 which I refused . Today 8/15:coco county called trying to collect for the no charge day in which they solved nothing and splashed drain waste across my home wall . I left them the appropriate voicemail and now I'm a bit pissed off ! Hopefully , if 'nicole' values her hearing she won't make the mistake be of trying to collect for non-performance by vendor  due to no fault of the home owner ! I am pretty sure my legal standing is good on this matter . We used to depend on COCO religiously . Never again!

We called CO CO County Plumbing with an urgent situation (Houseful of guest).  They responded same day, showed up 20 min early and resolved the problem is a short amount of time, providing a clear explanation of what happened, and a fair price to boot!  I'm a lifer, already referred them to a friend.

Keep it up!

Use these guys every year for 10 years for cleaning my sewer lines at my home. They are amazingly friendly, prompt and professional. I strongly recommend them if you have a plumbing problem. I run restaurants, I know drain issues, I know a great plumber when I use one.

The absolute worst company I have ever used to clean my drains.

Every year, our drains are clogged with roots, and the sludge plugs the toilets.  The drains need to be cleaned, and this company was highly recommended by a friend.  Upon arrival, they only cleaned half the line and didn't run water, to make sure it still wasn't plugged.  When I asked, they refused.  They took their money & ran.

Well, the drains were still clogged, so I called and spoke to an incredibly rude and unprofessional woman.  She finally agreed to send someone out, to fix the problem.  He arrived, cleaned the entire drain, pulled out a hunk of roots from the line-- then CHARGED US DOUBLE.  Keep in mind-- this was a RETURN visit, due to the incompetence of the first person.

I paid the bill, but wrote a note and explained my unhappiness with their service.  Their response?  An apology?  Nope.  They gave my home number to the first person who cleaned the drain.  He proceeded to call and YELL at me, saying that he did everything right.  I hung-up the phone.

So, if you want to feel threatened and experience unprofessional behavior, go ahead and use them.  Me? Never again.

I've been a customer for over a decade. Professional service, always. Nicole is fantastic. They always try to accommodate us, same day, even once on thanksgiving.

Highly recommended.

Fast, efficient, friendly service. David came and snaked our common kitchen drain at our condo complex. It took about 30 minutes, no extra charge for the Saturday service. I called around noon and he was there by 3pm. $135 for the service. Not bad considering the horror stories I've heard about plumbing costs. Will definitely use these guys in the future!

I made an appointment based on recommendation in Yelp because I thought I had an issue with my plumbing. Andrew came, listened carefully to my concerns and after a very thorough evaluation, including a visit under my house, stated the plumbing was intact and the issue I was concerned about was transitory.  He was patient and answered a lot of my questions, including an education on clean outs with a recommendation for a specialist in that area. I appreciated the visit and, would recommend this company to others and would use them again myself if the need arose.

HI, My complimentary review of CCC S&D Got filtered by Yelp.      Yelp did not filter 2 other reviews from a couple of Psychopaths that have nothing good to say about anything on this planet .  This is an innate problem with  Yelp's business model & I do not know if it is fixable .  Be aware that I am real , and what I wrote is an exact synopsis , I have the paper work to prove it , and Yelp has my contact info if doubt exists.   Kindest regards, Jeffry D, San Ramon , Ca

David was great and Nicole was very helpful!  Everyone seemed very honest, which I appreciated. Will use again.

We have used Co Co County Sewer and Drain for years.  They do a great job on our old drains, which require them to put on an extention to get all the way to the main at the street.  They have also done plumbing repairs for us and the jobs are always done properly.  Once, several years ago, the drain was still clogged a bit after they left - this was near the clean-out on the outside.  They came back and remedied the problem no questions asked.  All of the employees are polite and knowledgeable.  I have recommended them to friends and colleagues who have also been pleased with their services.

Quick response. Great people and very friendly.  
Our main pipe was backed up. We called our home insurance. They assigned a plumber. We waited 24+ hours for a confirmation...nothing.
So we called Co Co Drain and they came within a few hours.  And their rate wasn't much more than our deductible.
We highly recommend them.

I've used this company for many years.  I don't know why it took me so long to write a review.  I have a business and rentals.  They've always done good work, communicate well, and are fairly priced.  Before I found them I had hired many many others over the years and was usually unimpressed.  I can't tell you how many second calls I've had to have with others.  With CoCo, they've never had to come out a second time.  I am thankful for their expertise.

Arrived on time, worked efficiently and clean. Even gave the advice to wait until our not-to-far off kitchen remodel before doing more than the minimum on the kitchen sink p-trap (we really need to open the wall without the cabinets in place to fix everything in one go). The previous owner definitely had the wrong work done.

We called these folks because they did a good job for us a few years ago. They did an even better job this time: our bathroom drain was backed up, they showed up when they said they would, and made sure we knew they were coming; they opened the drain up promptly and with a minimum of fuss for us; and they explained the work they did - at a good price - in a straightforward way.

Not that I want to have a plumbing problem again soon, but when I do, I will call CCDC&P again.

Five stars all around.

.
I had a leaky kitchen faucet.

In my experience the highly rated companies are sometimes less responsive to small (aka less expensive) requests for service. Not the case with Coco.
I sent a message through the website last night around 8 and received a call back at 8am this morning. Its not even ten and the problem is fixed. Five stars on customer service.

The tech, David, arrived on time (early actually) diagnosed the problem and, oh yeah, happened to have the part on hand so was able to fix it right then and there. He also schooled me on the Moen lifetime warranty. Competent, personable and likes dogs- Five stars for David.

Lastly, and for me most importantly, is honesty. As a woman in the home maintenance and repairs realm, I've dealt with more than a few hustlers. I really appreciate it when people are honest and direct. Cost here seemed more than reasonable, but IMO the honesty is priceless.

Worth mentioning that the woman that I dealt with was exceptionally friendly and helpful. Trust me, nothing like the horrible nightmare described in a few of the reviews.  

Highly recommended to all.

I called this company, along with 2 others, for quotes on a project at my home.  They did NOT charge me for the inspection.  
The man, David, that arrived at my home was personable and knowledgeable.  
He suggested before doing the work that my foundation company recommended, he would arrive on the start day of their work.  He wanted to be at my home before they started their work to verify that what was written in my foundation quote, was what the workmen really needed to have done.   I never thought of that and appreciated that he did.
The foundation company gave me a start date that was sooner than expected and CCC Drain was very busy that day, but could spare David for a very short period of time.  David arrived at the right time, but unfortunately, the foundation company was late and David had to leave to go to already scheduled appts.

I soooooo appreciated that they worked with me even though they had a full day's schedule.  I appreciate that David wanted to save me time and money by not cutting something that really wasn't necessary.  
I will ABSOLUTELY recommend this company to all my friends, family and neighbors!!!!!

Mike and his wife are good people. Have known them for years. Recently Mike installed a filtration whole house filtration system I purchased from the web. It was a crystal quest with 3x20 filters that filters all incoming water. Mike gave me an honest quote, some other guy quoted me thousands of dollars. Co Co County's quote was in the hundreds and was on par with what people said it should cost online.

He did a super clean install and the system has worked great for the last 2 years it's been in. My water tastes delicious even from the bathroom faucets, no more white calcium deposits clogging my shower heads. It was money well spent and they did a great job installing it.

All contractors should be so honest and wonderful.  Co.Co. Drain Cleaning and Plumbing came the same day I called to clear the French drains around my house. But, they discovered the drains were absolutely clear and in good shape. David could have done unnecessary work and I would never have known. So, David did a number of other little fixes for me that I wouldn't have done myself. So, happy I called! I wont worry about my drainage when it starts to pour. They even charged me less than quoted because I didn't need the work that I had hired them to perform. Honest, prompt and gave more than I hired them to do.

They came very quickly after my call regarding clogged drains. David was very respectful of my landscaping that was in his way for the cleanout access. He did a great job, very reasonably priced, I will keep them at the top of my list.

David showed up, gave me great, honest advice. And a super nice guy on top of it. Will be the first people I call the next time I need any type of plumbing work done.

We just needed to call Co Co County Drain again (we've used them for some 15 years!), this time for a shower clog.    The technician was Dave, who has been here before.  Proficient, gets right to it, polite, tidy, etc.  Nicole in the office is highly responsive.  Great technician, great company!!!

First time I've used Co.Co. County but I see their trucks all the time so I decided to give them a try. Needed my main shut off valve replaced and some work done on a toilet. Called and talked to a very pleasant lady who book an appointment for me, The plumber David was right on time which is a rarity these day's. He did an outstanding job installing the valves in what looked to be a very tight area, After he was done he explained the type of valves installed and how the worked. I was very happy with the workmanship of his work. Would I use Co.Co. County again? You bet.

We had a main sewer blockage and needed a plumber to clear our line. I called Co Co County Plumbing on a Friday and they offered to come the same afternoon! We were only available Saturday so they gave me a morning time slot. Mike arrived within 15 minutes of the 2 hour time slot and cheerfully cleared our lines. He was very friendly and professional - explaining what caused the blockage and answering my questions. He even asked me to check all of our toilets and drains afterwards to make sure all was well. While he waited patiently, he went ahead and checked our other clearout to see if that was ok. Kudos to Mike!

Pricing was very reasonable and we intend to call on Co Co County plumbing for our future plumbing needs.

Wish I found this company sooner. Very prompt reply to requests. I was able to get an appointment in a day or 2. They carry many common parts with them so are able to fix things on the spot. Reasonable pricing.

Terrific service who responded to my request for an estimate promptly (and as it turned out, accurately).  The work itself was done quickly and efficiently; even fielded a few ad hoc questions I raised while he was doing the work. Further, I asked for a new fix and he took care of that as well, after confirming he had the parts in the van as well as confirming an estimate.

Highly recommend and what more would you want?

What amazing service!  I received same day service and was not surprised by the final price.  Alex was very professional and did not waste time assessing the damage and getting to work.  I will definitely use COCO again.

Just had Mike over to install a new kitchen faucet.  While working on it, he answered lots of questions that my husband and I had about all sorts of plumbing issues. He worked really efficiently and did a great job for us at a good price.  We liked that he charges by time and material by the Job.  We are going to use him for other plumbing jobs.  Also, have used Dave from this company and he also was very good. I do not write many reviews but Co Co County deserves to be praised for their honest work!

Just moved into a new house & had some plumbing issues. Co Co came out twice (two different problems). Both times they came out the same day, worked efficiently & took care of the issue. They are up front with the cost & no surprises. I was as happy as you can be with plumbing service & recommend them highly.

Dave came in to fix a frozen kitchen disposer issue. He came in and literally fixed the issue in 10 minutes, and gave some great advice on how to avoid the same problem. Great service. Highly recommended.

This is the second time I have called this company.
The first time my sewer backed up and it was not pretty. Andrew came out and cleaned the sewer and we were back in business that morning. I was so happy.
Tuesday, the pilot on our hot water heater went out and I could not light it. David came Wednesday morning and assessed the situation. I thought it was likely the ignition but in fact there was a leak that put out the flame. He made the effort to see if it was on warranty and it was, ordered a new improved heater and he installed it Thursday with Andrew's help. It was a big heavy water heater in a small space.
I am so impressed with their efficiency and skill; I will recommend this company to anyone looking for a plumber.

Great service, fast response, professional, competent people, including the administrative scheduling person who answers the phone and the service technician(s).  We've used them a couple of times, including today when we had a plumbing emergency and are very satisfied.

I used CoCo County years ago, at the advice of a neighbor, when I had a home in Walnut Creek where the drain lines would get regularly rooted. Always on time, courteous, and less expensive than any of the Rooter companies. Moved to Danville about 10 years ago and did not have any rooting problems, so no need to use their services.

I started a bathroom remodel a couple of weeks ago, and the contractor said City of Danville required an automatic gas shut off valve installed to issue the permit. My contractor didn't do the work, but he would sub it out to a company that installed them for $650. I didn't have the slightest clue, and nor did he, if this was a fair price. I remembered CoCo County, gave them a quick cal, they were their the next day, completely installed for $270. Nothing has changed in 10 years, they are the best in the business.

I needed to have my bathroom sink faucet replaced. Dave came out right on time and he did the job professionally, quickly and beautifully with great cleanup afterwards. That was last summer, and it's working perfectly!

I will definitely be using CoCo County Plumbing again!

Have had a pretty bad experience with a simple faucet install with CoCo County. Basic Moen model that friends of ours also have and like. I guess the first guy who came didn't screw it in tight enough? So it came loose within days. CoCo county sent someone out to tighten it. Same guy. He did but then we had a second problem, the hot water would only come in a trickle. So they sent a new guy out this time to fix that problem. This week the faucet again came loose so it just sort of freely rotates any time you turn the water on. Our best guess is the first guy just installed it incorrectly.

CoCo has been nice about sending people out to try to fix it without charging us, hence the second star. But it's a month later and we still don't have a properly installed kitchen faucet. Shame because I get the feeling that I'd normally like to work with these folks. They're nice, responsive and competitive on price. Still we need competent service.

--edit, appreciate the reply below but that isn't the issue. We had your guys install it so no part of the faucet hits the back splash. It's just coming loose from normal operation. Which shouldn't happen. It was not properly installed.

Co Co County Drain Cleaning & Plumbing is the best!  They were referred to me by a property management company and have replaced toilets in my condo and repaired a tub leak several years ago.  David replaced my ancient toilet today and both Alex and Nicole provided friendly customer service support on the phone when I called to schedule the appointment and later to confirm the appointment.  David was on time, kept everything clean, and patiently answered my many plumbing questions.  He was also proactive in asking about condo association rules about parking.  Excellent service, efficient and well priced.

While I didn't use Mike's services, he noticed a backpack sitting on the off ramp of 24 that had been recently stolen from my car. He then contacted me and met me to drop it off to me. This is obviously just a reflection of his character, and I wouldn't think twice about using his services as he obviously has a good head on his shoulders and returned my backpack without asking for a thing.

I have called on Co.Co. County Drain for a number of plumbing problems for about eight years.  The most recent  challenge was a toilet that would not fill after flushing.  I figured I could fix it myself but I've learned that the best course of action is to let professionals handle such problems.
    They responded promptly and sent David who I've dealt before.  As usual, he was Prompt, Polite and Professional and the problem was fixed in jig time!  
    This was an example of a fine local company continuing to provide excellent service at a fair price.  Great job!!

I LOVE THESE GUYS.
I tend to only write reviews when blown away - and CoCo County Plumbing ('oops, I') did it again (except not in a B.Spears way.)

Years ago, as I was trying to avoid a total lateral sewer line operation, I called these dudes on the regular and they helped me limp along until I could afford the whole shebang. Drains always seemed to go funky at the eleventh hour on a Friday night - and these guys saved me, again and again.

Last few years, it's been the 'cheap flip house' plumbing that's caused me grief - and these guys have helped me with several issues. They are always able to schedule me promptly, are seriously nice dudes, and give person-to-person advice that saves me money and proves, again and again, that they are really in it to be of service.

Today, I called a bit distraught over a minor under sink leak. They got me scheduled within a few hours, showed up at the beginning of the window, and gave money saving advice. THEN they asked about my toilet - which they installed a few months ago - to make sure I was still happy.

Blown. Away.

There is a reason why this company has great reviews on Yelp - they are professional, good at what they do, and very courteous.  We had patio drains cleared, and I was happy with the service. I'm about to call them to do another job for us - fix a dripping water main pipe.

EXCELLENT service and company! We were having an issue with our plumbing, and they were honest and professional. We have used them twice. The first time was a little over a year ago. Two other plumbing companies thought our leak was coming from the toilet, but Co Co County Drain came in and diagnosed the issue as the AC. Their diagnosis of the AC was accurate. They are amazing. I will not use any other company. I would recommend them to family and friends.

Called this place frantic on Friday morning, as both my hot water heater AND dishwasher stopped working Thanksgiving morning (yes, we were hosting).  They were able to come same-day.  Got the job done very quickly.  I'll be using them going forward for any plumbing issues.  Thanks Co Co!

Great service!! My dad's tub would not drain no matter what we tried (Dad's house is in Walnut Creek). Found Co Co County on yelp and was so glad I called them. Andrew answered the phone and said he was on the road and would be able to make it over in 30 min. He was right on time. He fixed the problem and told us what we needed to do to prevent it from happening again. He really did an awesome job, not to mention it was on a Saturday. Thank you, Andrew and Co Co County Drain for the outstanding service you provided!!

We have used them a few other times, service is always great. From calling on thee phone to the service men. I just wanted to say thank you to Shawn for his great customer service. Twin boys clogged the toilet uggg he was able to fix pretty quick. Explained what he did, just all around nice guy. Thank you Shawn

Very disappointed. Just got off the phone with Mike at Co Co drain.  I had my line snaked and the tech said I had a broken line and could only run a 2 bit instead of a 4 bit.  I subsequently had the line excavated only to be told that there was no break and that I didn't need to excavate!
I called back Co Co county, but based on the fact that they didn't make note on the work order that they advised me to replace the line (despite documenting that the line had a break) or give them a call back to try a different tech, they declined to reimburse me for the money I spent on them, much less the $500 spent on the excavation.
I think refunding the money they charged me to only have a line clear for 2 days before backing up again was appropriate, but they did not.
Will take my business elsewhere and would advise you to as well.

Coco Plumbing was great.  The receptionist was friendly and helpful.   She schedule me right in at a time most convenient to me.   Andrew was professional, on-time and very knowledgeable.  He explained what the problem was and proposed a couple of solutions.  They were priced fairly and great to work with.  Happy to recommend them based on the experience that I had.

We called for a clogged sewer line and made an appointment for the next morning.  Alex came on time and did a great job. The first time we ran the water it was still clogged so he worked on it again, the next time we ran the water everything was clear and has been fine ever since. He really cared about making sure the job was done right the first time and best of all the price was really reasonable, much less than I have paid in the past using other companies. I will definitely be calling them with all my plumbing problems.

I have to update my review.  I made an appt. with them and they told me that they were finishing a job and were on there way after done.  When I still didn't hear from them someone else responded and they got my appt. hours wrong.  So I cancelled my appt.  Disappointed.

These guys are great. Our kitchen sink backed up and, after several hours of trouble shooting on our own, we finally called these guys. They came quickly, were courteous, solved the issue and were very reasonably priced. We liked them so much we decided to have them install a gas line to our fireplace.

The receptionist is horrible, she has an attitude, not helpful at all. I'm sure she has caused some people to take their business  else where, just like I will.
The techs are nice, friendly and do a good job, but good luck getting through the receptionist's gate to get a tech to your house/business.

The best customer service I've seen in a long time. Nicki went the extra step getting me scheduled. Andrew was knowledgeable and helpful with answering questions.  He thoroughly explained the process of replacing the wax seal.  The contractor I hired to remodel the bathroom did not set the toilet correctly and left off a bolt causing the seal to fail and toilet leak from the bottom. Andrew and his team member Brian properly set the toilet within the estimated time.

So excited to know of such a great plumber in my area.  I called yesterday afternoon, and Nicole scheduled somebody to come to my house this morning.  How can you beat service like that?  Andrew arrived timely (on the earlier side of the window), was respectful of me and my property, courteous, informative, patient, knowledgeable--and best of all, he fixed the issue.  I could not be more happy with the outcome.  CoCo County Drain Cleaning & Plumbing will certainly be my go-to for plumbing needs.  Thanks to you all!

AWe recently had our plumbing go wonky on us, leaving one shower and one bathtub mysteriously backing up with horrible-smelling funk water. We tried all the usual tricks from pouring boiling water down the drains to snakes, plungers, etc., all with zero luck. We set an appointment with a local plumber who will remain anonymous, received a confirmation email, scheduled time off of a busy Friday... and the dude didn't show. No call, wouldn't answer our calls or emails... lame.
So Saturday morning we called Co Co, having been recommended by a friend. Their tech Shawn answered immediately (no voicemail), got our info, and told us he'd fit us in between noon and one, just a couple hours from when we called. He arrived right on time with clean shoe protection on, totally unnecessary in our house but greatly appreciated. He went straight to work, had the problem diagnosed and sorted out in no time. He went through the house to double check everything before writing up our invoice, which was more than fair... especially considering the last minute weekend timing.
Excellent service, highly recommended!!

Andrew was awesome. He arrived within 20 minutes of the phone call and another 20 minutes fixed the problem. He was professional, quick and helpful at an affordable price. Thank you so much for helping us out. We I'll be saving your number.

I hired Mike several times for work in my house. Mike and his team are awesome, they are always on time, polite and professional. We had a leak from our shower faucet and he did all our kitchen remodel work including running a new gas line from the garage to the kitchen. Installing new sink and faucet, installing ice maker and dishwasher. His prices are very fair.

You hire Mike from Co Co County Drain you can trust the job will be done correctly.

These guys are great. They came as a recommendation through our realtor when we bought our house. There were a lot of plumbing issues and they gave a fair estimate. They did the work in a timely manner and were very friendly, personable, and professional.
After about two months, some other plumbing issues began to develop, so I called them back. They made themselves available the very next day, showed up early, figured out the problem, and fixed it. And they didn't charge me anything for it. I'll be calling them for anything plumbing related in the future

I have used this company for at least  20 years, and can not think of one time that I have ever gotten unsatisfactory service.  Years ago, Cory was the plumber that serviced my area.  Loved him.
Now, Alex is my guy!! This is a review on two service calls that were about a month apart, so bear with me.
Service call #1 - I went into my garage only to find a small river flowing down the driveway. This is a common problem so I just picked up the phone and called. I was given a window of about 2 hours for an afternoon appointment. Alex arrived 10 minutes before the appointment (bonus points) and I gave him the scenario and he went straight to the problem, so I thought.  I thought there was a backup in the main line from the washing machine and kitchen.  NO, the problem was not the main line. The problem was that the knob on the dang washer was stuck between cycles causing it to continuously fill.  Yes for the record I felt like an idiot!!  I asked Alex if he could show me the reset button on my garbage disposal because it was stuck.  After about 10 minutes of trying to pry it free, he said it was frozen stuck and it needed to be replaced.  He said he had one on his truck and asked if I would like to have the work done.  He excused himself to call his dispatcher to make sure he had the time.  I agreed.  In less than an hour the work was completed, and my plumbing and disposing were good to go.  I paid out the butt, but you get what you pay for and I am happy.  Gave him a $30 cash tip.
Service call #2 - A friend of mine came over with their 3 year old who was a very curious little tike, and while hitting the target in the bathroom he managed to flush some sort of object.  After 3 days of attempting to clear the object, I got to the point where I only made it worse.  I removed the toilet, no luck.  I snaked my main shower drain, no luck.  i went through the roof vent with a hose and bladder, DISASTER!  The first bladder exploded like a bomb and blew the rubber clear across the street into my neighbors yard. The second attempt with a new bladder, GOT STUCK! I knew the situation was bad but I was dreading the cost as this came at a bad time financially.  When very disgusting sewer waste began bubbling up into my master shower, and I only had one toilet that was semi usable it was time to call.  Unfortunately, I made the call on a Friday morning and they had nothing left that day.  They had 1 Saturday appointment that I could not do with my schedule, so I scheduled the first Monday morning appointment.  Alex shows up and I was humiliated by the gross mess in the shower but ran him through the scenario.  I explained that the toilet remained off thinking he may be able to snake it from there.  Alex decided to snake the roof vent first and then we would go from there.  I hear him start of the snake machine and start the process.  I heard it running, and running, and running.  Then it sounded like it was stuck.  Alex came in covered in sweat and says his snake was stuck and it took muscle to get the damn thing out.  We went to the main bathroom (with no toilet) and find about a 5 foot length of snake all wrapped up in a towel and sticking out of the toilet line.  Puzzled, he realizes that the snake had come up the line and was whipping around in the bathroom.  It had snagged a towel that was on the floor and wrapped up in it.  Alex was very concerned about damage to my tile floor and asked me to please look carefully as he needed to report it right away.  There was no damage, just a towel...big deal!  He commented on the object being of significant size and said that it was a challenge to push through.  We ran all the water faucets and flushed the (one) toilet several times until he was sure the main was clear.  Then he headed to his truck to write up the bill.  Here's the part when I was covered in sweat. I scrambled around and gathered a cash tip, until he came in with the bill.  I nearly fainted when he said $100 and some change.  He only charged me the regular sewer clean-out fee.  I was thrilled to death!  Once again the plumbing company I have come to trust and love did an outstanding service and at an affordable cost.  Alex and the rest of the staff at Co. Co. County are top notch.  I highly recommend their service.

We had a sewer back-up into the laundry room. The technician accomplished nothing and told me to call someone else. He said he wouldn't remove the toilet and, even if he did, he didn't have the right tool. He did manage to get more effluent into the laundry room, which he didn't clean up. He charged for the visit and for parts to repair the P-trap he broke.

I have a sealed deck in the front of my house and the drain was leaking water into my garage below. I called Co Co County and they came by to give me an estimate to repair it.  After looking at it, he said it was an easy fix, told me how to fix it, left me the tool to do the repair, and didn't charge me for the visit. He was right, it was an easy fix after I knew what to do. I really appreciated the help.

Have used them in the past, will continue!! Also, we recommend them to our clients.
Our experience today was great! Alex was very nice and got the job done - just a routine clean out - will request him in the future.
We will always come back to Co Co County!

Had a backed up sewer pipe and called CoCo to take a look. They came out the same day and cleaned it out quickly. Great service, informative, and didn't try to upsell anything we didn't need. I'd definitely work with them again.

I don't even bother with any other plumbing company. They are fair and honest. I use them annually to snake my sewer lines. Here's the great part, they call me as a reminder because they don't want any mishaps that will cause more money! They are very knowledgeable and show up on time and are very courteous. At the end of the job, they explain in layman terms exactly what they did, and what I should do on the maintenance end to prevent future problems. I've never had to call them back to repair a job they tended to.

We had a leak in the water pipe outside of the house that was worsening. I quickly did a Yelp search and came across these folks. Right for the initial phone call they were professional! They were able to get out to my place in about 10 mins and make the repairs. I'm amazed! Thank you for your speedy service.

Co Co County to Save the Day!
Once again these guys have come through! First thing Monday AM they had someone at my door to unclog my kitchen sink. Seriously awesome!
Drains
Gas Lines
Tankless H2O Heaters
100% recommended!

Came to fix problem with toilet. Very efficient. In addition they checked out previous issue with water under house and identified the problem and proposed the fix.
Very professional
Jeff W Orinda, CA

We had the sewer line block up on Saturday afternoon. The plumber who came out could not unclog it & said we needed to get CoCoCty out to put a camera down to see where the clog was. On Monday, Edson arrived and said that he was told that there was a trap. We could not find it when he was there so he grudgingly went up onto the roof.  The camera showed a collapsed pipe, which he insisted was in our concrete slab between 2 newly renovated bathrooms that would need to be torn out.  He did not measure how far the camera went down or even suggest that the sewer line outside the house could be an issue. On Tuesday, after no quote or response from CoCoCty, and unable to use toilets, sinks, showers in the house, I called the contractor who redid our bathrooms.  Outside, he dug down to the sewer line and 18 from the house found the external collapsed pipe. When I complained to the company, Sara was understanding, asking what I wanted and said she would speak to Costas. I requested a full refund of the $350 rip-off charge.  I got back $150. The company did not fulfill their professional obligation and could have had me in deep debt chopping up the inside of the house which was not the source of the problem.  I am upset and disgusted.

Honest and reliable company.  Happy with their service    The tech did not have the proper piece of equipment and came back the next day and completed the project.  Had he not repaired properly it could have been a fire hazard.  Thank you!!

Best experience and very reasonable pricing is Co Co County Drain Cleaning & Plumbing. Sean was very honest about not being able to resolve my problem although he did what he could but when he realized my problem was more complicated and he could not guarantee he could resolve the problem because it needed septic specialty, he did not charge me. Unlike other plumbers, CoCo will not charge for just showing up...if they don't do any work, no charge to you. Obviously Sean was refreshingly honest about the company's limitations and they take their  guarantee in resolving the problem as important...that is important to me as a client. Sean is very knowledgeable and with Mike via phone was able to accurately problem solve and advise regarding what they suspected was the source of the problem and who to go to. Their referral was excellent. Furthermore their hourly fee is reasonable and their unclogging per drain fee is amazingly within anyone's budget. Thank you Sean and Mike.

Not sure who complained about receptionist, but I got Nicole today and she was a pleasure to deal with. Plumber coming on Friday for water leak detection...and will provide feedback post appt.

I have used CO CO county for over 20 years they are on my speed dial.. they arrive when you need them the office keeps you posted if their are going to be late..but most of all they are are a honest company They tell you the truth about what you need and do not need.. I feel this week they saved me thousand of dollars of work.  The Plumbers are friendly and reliable to management you are doing a great job give these guys a pat on the back they deserve it

I was worried about our water pressure being too high, called the team and they drove by and checked our pressure for free and called with recommendations. This is the second time calling on them and I feel like they are fairly priced and fast to come out and fix the problems.

David was awesome. We had to get somebody out here on a Saturday, and he was flexible with scheduling so that I could make it to my son's basketball game. Then he did a Class A job clearing my drain. These guys are professionals.

We called CO CO CO DRAIN & PLUMBING based on a referral from my mother in law.   We needed a new kitchen faucet installed.  

Alex showed up early in the two hour window,  shortly after the office called to say he was on his way.

I was told when I made the appointment,  that it'd most likely take two hours. Alex had the old rusted faucet out and new one in, in one hour!  It works great and he did a beautiful job!

We will be calling them back for our next plumbing job for sure!

This business is fantastic! Just 20 minutes after I called for an appointment, someone arrived at our house. I was so impressed with his professionalism, knowledge and his honest assessment of our sewage problem. Due to his honesty, we realize that we need to call a different type of service provider. But I will definitely call these guys next time I need drain cleaning or plumbing! Highly recommended.

I've lived in my Walnut Creek home for 30+ years and have several trees that discovered long ago that the moisture coming out of my 58 year old terracotta sewer lateral is a great source of water. Unfortunately, I have become a steady customer of CoCo County - unfortunate only because I would prefer not to have to have roots cleared from my system about every six months.

That said, I appreciate the quality of the work that they do and the timlieness of their service calls. When they say that they will arrive between 11 and 1, you can count on that being the case. I think only once in about 25 years have they ever been late. They are thorough, efficient and friendly people and as long as I have clay pipe in my ground, they will be the first people I call. David, one of their technicians, could not possibly be a nicer guy and the entire organization is a quality bunch.

The fine people @ Co Co County Plumbing have done work at our home on several occasions. They are on time, professional and courteous. We have used others in the past and have been burned. Co Co County Plumbing is the ONLY plumber we will ever call for all of our plumbing needs.

Outstanding!

I engaged Co.Co. County Drain for the first time on 2/4/2015 to snake the clogged main drain outside my home.  My need was urgent and extensive. The impact of the clog caused all plumbing in my bathrooms to back up, overflow and become unusable.    

Start to finish, Co.Co. County Drain dramatically exceeded my expectations.  Their pricing was very reasonable, they provided up front clarity of terms of rates and service (i.e. no hidden extras or costs), gave an honest assessment of the problem and demonstrated a true dedication to customer satisfaction.

Alex arrived as promised, was exceedingly knowledgeable, responsive, proactive, professional, and showed a genuine desire to ensure the problem was truly resolved.  

At one point, he actually walked down the street and put his ear to the manhole to aid in his assessment of how much progress was being made with clearing the entire clog vs. just punching a hole through it.  I mean, who does that?  No one I've ever heard of much less worked with before.  That is until I met Alex and Co.Co. County Drain.  

The result...drain completely unclogged, final cost as originally quoted, and thankfully, all bathroom plumbing back in working order.

I never thought clearing a sewer line could actually be an enjoyable experience.  And it never was with the other companies, large and small, that I engaged for the same service in the past.

As a result, I will only work with Co.Co. County Drain from now on, and, with confidence, will pass on my recommendation to friends, neighbors, ect.

Thank you Alex and Co.Co. Drain!

I've been meaning to write this review for some time now as I first used Erik during our remodel in 2007 when we added a second story which included a new bathroom.  This was a huge job and I found Erik to be very professional, service centric, reasonablly prices, worked well with the other trades we contracted and overall did a great job!  

Since then we have used them for small fixes like a leak in the water heater, garbage disposal issue and most recently various plumbing repairs at our rentals.  They have always been timely, professional, reasonably priced, responsive and communicate well.  

Additionally, I am married however I handle all the household issues and being a female I've encountered other trades people who have tried to dismiss me due to my gender, but that has never been the case with CoCo County Drain.  

Highly reccommend!!

This company always comes through!  We had 5 other plumbers come out to try to fix the same problem through our home warranty, then decided to call this company that we had used before we got our warranty.  We had a backup in our bathroom and laundry room and no other company could fix it.  Co Co Plumbing assessed the problem and fixed it quickly and with care. Their prices are excellent  and their service goes above and beyond.  I would most definitely recommend them to everyone!!

Great, friendly service.  Mike came out to perform a few plumbing repairs and install a gas shut-off valve at our house.  He was efficient and knew exactly what he was doing.  We highly recommend Co Co Drain and Plumbing!

They done quite a bit of work for us over the years. Honest, decent value and dependable.

David is THE MAN. I called this past Monday and he came Wednesday morning. So warm, trusting, amiable and it was clear he knew his stuff. We had maybe 4-5 plumbing issues that he tackled and gave an assessment for. He went back to consult and do research on a replacement part for our tub and called a few hours later letting us know the parts have been discontinued. He then gave thorough thoughts on how we could proceed. Definitely going to request him every time moving forward. We had such a great experience with him that I'm writing this review the same day which never happens!!

These gentlemen worked so hard the other day to get my sewer cleared out. The lines just won't let that clog go, and after more than a couple hours,  I thought Oh, my, this is going to cost me hundreds of dollars......

They didn't charge because they couldn't get the lines clear...... Wow, that's standing behind one's work product.    A rare quality in today's world.

I won't call anyone else ....(but that may make them cringe)......

Today was my second time using Co Co County Drain Cleaning. Everything about the appointment (except for the fact that I needed it) was great. The plumber arrived on time, figured out the problem and got it fixed!

Absolutely great service, if you have an issue they will fix it professionally, fast, and throughly.

Always on time, communicative and just generally a pleasure to work with. They help me to figure out all my DIY projects and are really good sport about it. Can't recommend them enough.

Mike and his team are AMAZING!!!!

They have assisted with several projects throughout our home such as installation of a new tankless water heater, removal of the old, clearing out main drainage (due to tree roots), vanity sink hook ups, installing an ice maker line, recess laundry box, and completing other tasks to help us pass the final inspection!!!!

They are very responsive, punctual, knowledgeable, experienced, fair, dependable, and professional.

These guys rock. We had a clogged shower drain.  The 'fix' proved difficult---plan 'A' didn't work. Plan 'B' (one that was inconvenient for Co Co County Drain) ultimately did work. I love how their guys collaborated and brought a great solution to the table. This is precisely how professionals conduct themselves---especially when things get tough. Impressive indeed!  

Bill Wiersma
Author: The Power of Professionalism

Great work, lickety-split.
Had a drain back up at 1:00 p.m. Called CoCoCo and they promised to have someone here at 4:00. Shawn was here at 3:45 and by 4:15 the problem was solved. Service doesn't get any better than that.

We ONLY use CoCoCounty Plumbing! They have excellent service and very reasonable rates. We've had Andrew twice for different things and he was very informative and helpful. He knows his work and does his best to get it done right the first time. Even if that means correcting someone else's work. I wouldn't recommend any other plumbing company in the area but them.

I had the best professional experience with Andrew. My kitchen sink was clogged and it was a tough job to unclog it. Andrew persevered and solved the problem in the end. He did a great job and I have complete confidence in him.

Up until today,  I would have have given this company the full 5 stars as they have always been great in responding to problems, as well as installing plumbing related things for us.  We've been customers for over 10 years.  Today, I called for an emergency situation in one of my bathrooms and I was told they can no longer help with things that involve cleaning out sewage lines on roofs (basically, they no longer climb onto roofs for this type of issue). I totally understand that this is likely a liability issue and I'm happy to call someone else who can help me, but I'm mostly unhappy with the fact that the lady answering the phone was just not friendly and/or helpful AT ALL! For one thing, I felt like I was a nuisance to her (you just know by the tone of voice when someone is annoyed by you).  AND....she was unable (which felt to me more like unwilling) to provide a recommendation for another plumber.  I still think their plumbers are awesome, knowledgeable, and fast and I never had a complaint about them, but the customer service I experienced on the phone today, was poor! I will likely not call again, which is too bad as I liked having a plumbing company I could rely on!

This was the first time I used their service, on the basis of recommendations from my neighborhood community website, and I am very pleased with their service.  I was quoted a flat fee for unclogging a toilet, and although the work involved a cleanout at more than one drain entry point, the serviceman honored that fee.  He also gave me some recommendations for keeping this problem from re-occurring in  my older home.  I also appreciate their fast service:  I called in the morning of one day and had an appointment the next, and then the dispatcher called me in the afternoon of the day I called them to say that the plumber had finished his prior task earlier than expected, and that he could be at my home later on the same day, if it was convenient for me.  Of course it was, and I will be calling them whenever I have any plumbing issues in the future.

I'm just going to come right out and say Andrew is AWESOME! I had what I thought was a simple clogged bathroom sink and I just didn't have the right tools to clear it. I was starting a master bath remodel in 2 days and the entire household was going to be using this one bathroom and the drain was not cooperating. I HAD to get the sink fixed in a hurry and called CoCo Drain Cleaning & Plumbing. Why them? What got my attention? The fact that they have been around since 1974 caught my eye. I was given a window of 1-3pm and Andrew showed up early and got right to work only to discover that my clogged drain was actually a corroded pipe UNDER the house. He understood the necessity of this bathroom being functional and rearranged his schedule to allow enough time to temporarily get us through until we could put a real fix on it. His explanations were thorough and showed us pictures from underneath the house. He did a fantastic job! His schedule allowed for him to return the following week to put more of a permanent fix on the pipes under the house by splicing out the corroded junk and putting in new BIGGER pipes. While he was here, he also efficiently replaced the bathroom and kitchen faucets!! I cannot tell you how THRILLED I am to have found an HONEST plumber who gets the job done at a reasonable rate! I will be keeping their phone number on speed dial!!

I've used Mike and his crew a few times for a home remodel, and some minor leaks in my parents home. For my home remodel Mike had to re-route a gas line and added in an output for an outdoor BBQ.  I had called 3-4 other plumbers but Mike was the only one that asked about what type of appliances I was putting in and calculated the proper length and diameter gas pipe to put in so everything would be able to run without a drop in gas pressure.  While he wasn't the cheapest plumber he also wasn't the most expensive and he showed up on-time, was courteous and set out what he was going to do an how long it would take.

He also did some work for my parent's home when they had some minor leaks.  
One thing I really appreciated was there interaction while doing work for my parents.  1) they were fair with their pricing 2)in one situation they advised that my parents not do anything short term and instead think of a long term solution (which basically means they walked away from 100s of dollars in the short term.  It's this type of honesty and professionalism that has CoCo plumbing as the only plumber I call.

I used to use Co Co every time I had a problem and was well satisfied. Not so with the guy who came out the other day. It took him two visits to unclog the kitchen sink. And he left the bathroom sink broken and will a small leak telling me I needed to order a part. Another company sent plumbers out who fixed the bathroom sink including clearing additional clogs, replacing the corroded trap etc.

Home from vacation and needing a new water heater. Mike and Alex came out, installed new one, no fuss no muss.
Thanks guys, great job.

I found CoCo on Yelp. First, they actually answer their phone when you call. They gave me a time frame the same day  and called me when on the way. Dave was my plumber and he was professional, honest and prompt. I would recommend Dave and his company!!!
Betsy

I needed help this morning and I called at 8 and they were here by 9:30 . The Sewer was backed up and once we fixed one side it backed up the other side. Andrew  was up on the roof  and underneath my house working hard. He was professional and smart and I worked with him on a very tough project and it was fixed. He did not quit.   I'm happy and these guys are awesome. Andrew  is a good man it cost me $175 and well worth it.

I just got home from a long trip, finished washing the dishes, and suddenly there was the gurgling sound coming from the bathroom! Water was coming from the shower drain. I've tried baking soda and vinegar, hot water,  plunging ... nothing worked. My plumber was out of town for the holidays and suggested Co Co County Drain. I left them a message at 8:15; they called me back right away and said they will be at the house in 45 min. Shawn came in 20 minutes. We explained the situation, he knew right away where to start. He was patient, courteous, and super efficient.
You really don't know how important to have a working plumbing system until you run into the problem. I'm very lucky to have found Co.Co County and they are from now on my main guys to go to for plumbing and drainage problems.

Loved the service I got yesterday with Andrew!  He cleared my house clog and was very efficient and helpful! Love the company and how helpful Nicole was in setting the appointment for the same day I called!

i would give CoCO Drain 1 star based on the first plumber, who was 1 hour late (no call beforehand) and did not diagnose what I was sure to be the problem A leak had developed in an underground  pipe in a far corner of my yard. Plumber #1 changed the hose bib , declared it fixed , and started to leave. I went  back to turn the water on and sure enough-still leaking. As plumber #1 was preparing to leave, I called him back to assess the leak.He then agreed  with me but he had no time to fix.
Fortunately plumber #2, Josue, correctly took care of the leak. Thank you, Josue. If I call CoCO Drain again, I will request your services. You were 5 star.

Not that this company needs any more good reviews, but I'm giving them one anyway.  Having a sink that wouldn't drain, I called them this morning.  Within about 20 minutes, Andrew arrived.  Wow, what service!!  He was courteous, friendly, professional & did a great cleanup job.  I hope his boss appreciates him & he sees this review.  Wouldn't hesitate to use them again.  This is what service SHOULD be.  I know quite a few companies that should use this company as their mentors!

As a real estate agent, I've met many plumbers. Coco County Plumbing's service is amazing and I cannot say enough great things about Mike. To list out a few - beyond being really good at what he does, he is also proactive, seeks out the best financial options for you, gives you the good the bad and the potentially ugly with a plan for each and he is patient, thorough and efficient.
I almost didn't want to post a review because I want him to be available whenever I need him for my clients!

How lucky can you get?  I called with a stoppage, Dave was in my area, & swung by within an hour.  He not only fixed the problem quickly but advised me that my kitchen faucet has a lifetime warranty--did not know that, as it was here when I purchased my home.  Friendly service at a fair price--will definitely use again and recommend to friends.

We live in a hillside home in Orinda.  We had a clogged french drain that needed to be fixed fast.  Co Co Drain and Plumbing actually answered the phone when I called (which is a miracle in itself) and scheduled an appt right away and on a day and time that worked for us. They showed up on time, the price was very reasonable, and after unclogging the drain they checked all of our other french drains just to make sure we were set for the remainder of the rain season, at no extra charge.  I highly recommend this company for french drain work.

I've used Co Co County Drain Cleaning and Plumbing a few times now.  They are friendly, professional and experienced.  They are always up on time and are able to complete all work in a timely fashion.  I have had to call to ask questions and as promised someone will get back to me immediately.  Something you rarely find these days.  I have referred them to other family members.  Glad to know I have a great plumber I can call when needed.

Quick, fair and responsible pricing, good customer service and no leaks. What more can you ask for? :)

During the weekend, we called Co Co County Plumbing team to fix the hole in the hot water pipe in the crawl space in our townhouse in Pleasant hill, CA. Andrew came in within a couple of hours (very soon, considering the weekend) and temporarily fixed the leak.  Then, David made a permanent fix a few days later. This company has a VERY decent pricing list (even for the weekends), the team members are very professional, knowledgeable and honest. We will definitely turn to this company in case if we have plumbing / draining issues. Thank you very much, Andrew and David! A+ business, highly recommended!

Great service. Mike, from CC County Drain, was on time, reviewed the work to be done, gave his honest opinion that I really needed a shower enclosure issue dealt with (new caulking or a pan repair), which was not a plumbing issue, answered all my questions, and was honest in not charging me for a sewer line clean out that I didn't need for a slow running toilet. It was the toilet itself that could be replaced, if I wanted a newer and more efficient one. Will definitely refer others to this company

these guys are great. i, too, have been using them for several years for general maintenance, clean out, small repairs. in the fall of 2009, i had a major problem with my house lines. after several unsuccessful tries at trying to pull their snake back out of my lines, CoCoCo Sewer called in another company who had a more powerful drive for the snake line. they discovered a major break in my old clay sewer line and gave me a price to repair. we decided to do some of the work ourselves, and they were willing to work with us to get the work done. they are professional, friendly, cooperative, not pushy at all. i highly recommend them, with no caveats, qualifiers, or hesitation.

My kitchen plumbing needed repair and after a failure with another plumber I called them and they were here in 45 minutes and fixed it in 20 minutes. Couldn't be better than this!
Highly recommended.

As a new home owner who has no clue knowing any thing about sewer & drainage problem. or where our sewer pipe runs to.  I was very impress and felt fortunate to find Co. Co. County Drain Cleaning & Plumbing.  Sean who was kind enough to call up his boss after observing our drainage problem and decided he needs more help to understand what to do, after Mike show up, his expert knowledge and the responsible attitude towards in trying to help solve our drainage problem, and taking the time going extra mile calling the sanitary department for trying to figure out how our sewer runs to.  And end up charging us the flat rate I just can't help it in taking the time to write them a five star review.  Sean and Mike, it was your expertise knowledge, honesty, willingness in doing he job that earns this rating.  Keep up with the great spirit.

Was able to come out within an hour and a half from when I called. Dave showed up at exactly the right time, was very friendly, knowledgeable and courteous, and was done in less than an hour.
Excellent customer service, from first phone call to very reasonable pricing. Recommend highly, and will use again.

I skipped over this company because of the previous bad review and called another company. The owner explained that he couldn't make it out today (Mother's Day/ Sunday) and he recommended this company. Because of that, I called Mike of Contra Costa County Sewer and he came out quickly and did an excellent job of quickly clearing out the roots in my sewer line. I've dealt with dozens of sewer issues after 25 years in The City, and I know when its done right or not.He priced it fairly, no B.S., and bottom line I liked the guy, so I felt I owed it to write him a good review.  D.K.

Quick, clean and reasonable in their fee. I would definitely call Co Co County Drain Cleaning again!

I have been using CoCo since 1995!! I own a property management company and have absolutely LOVED working with Mike & Nicole all these years.  They are prompt, courteous and do a great job.  The tenants are happy with their service and the owners appreciate that CoCo doesn't overprice.  They are the best plumbing service around!!

Just had Co Co County Drain Cleaning clean out my house drains - Alex was right on time and it looks like I can wash clothes again without an overflow.  Great job.  I recommend them.

SO GLAD I IGNORED THE PERSON THAT GAVE A BAD REVIEW--IT SEEMS SHE GIVES MOST EVERYONE A BAD REVIEW.
This company is excellent. I am very happy with the service and price was very fair. Cory came out a fixed our problem--very professional.
Another company told us that we had off-set lines and that they needed to send a camera down (big bucks). They'd been telling us this for several years and I thought b4 I paid I would get a second opinion.
Well, I'm so glad I did we don't have off set lines just normal root issues like most folks--very common problem.
The other company lost our business--we will call CoCo for all our drain problems and tell our friends and neighbors who to call.
Don't hesitate to try CoCo for all your plumbing problems. You'll be happy you did.
Thanks again Cory, see ya next year.