William R.
03/07/2018 12:00:00 SA
We hired Angel to help us perform a main panel upgrade which included a new underground service line in the city of San Francisco. After personally coordinating with PG&E, 811, and having all utilities marked properly, we were set to begin the project. We didn't have a date scheduled to begin the work, and one morning I received a text message from Angel saying he was ready to begin. I was not at the property but I trusted Angel to begin the job since the sidewalk had been marked properly and we had a very simple and clear plan of action. About 4 hours later I received a phone call from a PG&E damage inspector who had happened to drive by the property. I was informed that Angel's brother had showed up and begun cutting through the sidewalk with a wet saw, nearly severing the gas line and cutting a path well outside the agreed upon specifications. I immediately called Angel and told him to halt all work, and found out that Angel was in fact sick but had sent his brother to start the project without him. When I got home, I was bewildered at the destruction that had been caused. Besides opening the concrete in a different location (under the entry door no less, and not to code in the city because it would require 3 conduit sweeps..the max is 2) none of the cuts had been planned using a straight edge or chalk line, all of them were at odd angles and one of the cuts even hit the raised foundation and cut into it by about an inch. It all looked terrible, with a lack of planning, organization, and management, and all the sludge and debris was left with zero cleanup, clogging the drains that are critical for rainwater runoff in the winter (this was January of our wettest winter in years). His brother is clearly not capable of operating independently, and should never have been sent without supervision. Further, Angel was the one who told him to take a different route than that which had been approved by PG&E, and he even blamed his brother for what happened when he is the owner of the company. Thank God the PG&E inspector stopped the madness when he did..I can only imagine if things had continued.
We ended up having to cancel the contract. I had paid Angel up front for the permits plus a down payment. I had to threaten to go to the CA Labor Board to get some of the money back. I ended up having to pay some $500-$750 extra to jackhammer out & pour concrete slab in areas that should have never been touched, and also lost the $350 spent on permits which had to be cancelled since they were under Camex's name. I then had to find another electrician to finish the work properly, and all told probably lost several nights of sleep, at least $1k, and nearly 3 weeks of delay on the project. He even tried to tell me that under CA Labor board rules I had to allow him to remedy the situation and finish the project before I could ask for a refund. This is true, but these rules do not apply after such gross negligence.
I do not recommend Camex for any serious electrical work. Further, when I revisited the company reviews on other sites, I found reviews that he had clearly either posted about himself or had a relative post about him. Mr. Angel langauge here and there the way he talks such as those on Porch.com. He is not up to date with the latest building codes in the city of San Francisco and should never have taken our job. But, also my fault for hiring somebody who does not have BBB accrediation after a decade of doing business.