M T.
04/08/2019 12:00:00 SA
Call n Save Plumbing got us a whole, spanking new kitchen (value over $30k) after breaking the T-join in a pipe in the wall when he tried to open it from the vent outside and used too much torque, causing a slow, undetected leak that ruined the 80 year old original hardwood floor under our linoleum, flooded the crawlspace under the house and warped the original wood cabinets. There was even mold, to boot!
Five months of living with a gutted kitchen as we dealt with homeowners insurance (Nationwide was on our side for sure!), contractors and sub contractors (see what Big Ben's flooring did if you want more chaos) and payments for things not covered under the insurance, and we are still trying to get our lives back in order one year later, searching for missing boxes stored in the garage by the restoration company that had to pack up everything before the gutting of our home could begin. (Yes, I really do need to find my Dutch oven and Kitchen Aid mixer accessories!)
Even MORE fun, he is saying it is not his fault and he's currently with the subrogation department of the insurance company. We never got a refund of the fee we paid to have him out, and he won't reimburse our deductible, so we're out that moneyunless we want to take him to small claims court.
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Call n Save Plumbing saved our dinner party!
About an hour before our dinner party tonight (14 people in the house), the sinks started backing up after a toilet was flushed. Plunging didn't work, Draino didn't help.
We started calling emergency plumbers, but they were giving us quotes of $225-250, and saying they couldn't get here for two to three hours.
Finally, we got a hold of Joe, and he gave us a much better quote, and said he could be here in about 30 minutes.
When he arrived, he was quick to assess the problem and was able to get it fixed. It took a little longer because our house is older and has weird plumbing, but he was tidy and efficient in getting everything repaired.
We are so grateful that he was able to respond so quick and not charge us an arm and a leg.