T L.
07/04/2022 12:00:00 SA
We recently purchased a brand new dryer that unfortunately stopped working after a few weeks. I first contacted the vendor for servicing, but they claimed that nothing was wrong with the dryer. They recommended that I contact an electrician to inspect the circuit breaker box because a fuse inside the kept popping every time the dryer was plugged in to the outlet.
I reached out to Tom, and he responded almost immediately with a breakdown of the costs/diagnostics. He stopped by the house the following morning and worked through issue, guiding me along the way. I am not an electrician, but it was actually very interesting learning a bit about how the wiring in the house works. He was certain that the issue was with the dryer because there was power running through both the circuit and dryer outlet. But to eliminate the possibility of the issue being with the circuit or outlet, he went to Home Depot to purchase a new outlet and fuse to test them. Not to our surprise, the newly replaced circuit breaker kept popping which meant that the issue was with the dryer (..be cautious when buying a dryer from Home Depot due to their 48 hour return policy..).
Tom was super friendly, professional, and really went above and beyond to figure out the issue. He even did a quick inspection of the wiring in the garage and added some electrical tape on a wire where its casing had been scraped off over time.
Highly recommend giving him a call. He will be my main point of contact for any electrical issues going forward. Thank you again, Tom!