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Bad Drains Plumbing

Bad Drains Plumbing

Plumbing Service
5172 Arlington Ave, Ste 4870, Riverside, CA 92504

Description


Established in 2015.


Bad Drains Plumbing and Rooter was created in 2015 and has been slowly growing since. Licensed (#1060010) and bonded plumbing company.

HISTORY


Here at Bad Drains Plumbing we strive to provide professional, fast and high-quality service to our customers. We stand behind our services and products by ensuring durability and reliability. Our team of plumbers are driven by honesty and professionalism. Because of our fair pricing model and ethical approach, we are quickly becoming the premier plumbing business in the industry now serving the Riverside area!

SERVICES


Reviews


MiguelS S.
MiguelS S.
11/29/2021
Had an emergency sewer backup on Saturday night, reached out to Bad Drains Plumbing on Sunday morning and Raeann was very responsive. She was able to quickly get out the plumber,David, within 2 hrs. David was very professional and did his work well.
Would definitely recommend this company.
Thank you.

Josie T.
Josie T.
6/14/2021
My go-to local plumber.  Been working with David for several years now.  Our house was built in 1923 and is in constant need of repairs.  David's installed a new water heater, dishwasher, shower head, fixed several leaks both big and small and hydro-jetted our main line several times.  During COVID times, he wore a mask and was good about social distancing.  Very reliable, responsive and friendly.  Highly recommended!

Nicki H.
Nicki H.
12/21/2018
David was Excellent. He was honest about the work that needed to be done and efficient. Very personable an clean. He offered same day service with reasonable pricing as well.

Maritza G.
Maritza G.
3/27/2019
I needed a plumber fast (toilet out of action).  I called a couple of places and they told me they could not make it till the next day or four hours later.  I called David at Fixx it rooter and they were at my house withing the hour.  I could not believe it when David (not the owner who goes by the name of David) arrived at my door step. Great service and reasonable prices.  I will use them again for mu rentals.  Thank you

Ceci W.
Ceci W.
11/09/2018 12:00:00 SA
Ok, where do I start?  Let's start with the initial contact, shall we?  

My project started with a typical replacement of a leaky kitchen faucet.  I decided to send out feelers on Yelp.  David responded within 15 minutes, and his bid came in as the most reasonable to me, and definitely within range of what I've heard a faucet replacement would cost in my area.  Then the project changed and grew -- the main shut off valve inside of my garage is now leaking and dripping.  I contacted David again to setup an appointment to get the main shut off fixed first.  He offered to come over and take a look the next day (a Sunday).  I was unavailable until Monday morning, so we had an appointment for Monday morning.  David's fast  responses was already pretty impressive.

Come Monday morning, David was on time for the appointment.  He did a thorough assessment of the job, and he asked me detailed questions related to the job to make it go smoother.  He also made sure all the necessary parts were on hand for the job.  I took a peek into his truck...this man is an organized person.  

The day before the job, David touched base with me to confirm the appointment.  3 days later, David and his dude showed up 10 minutes *early.* The two of them got to work immediately.  About 90 minutes into it, the main shut off was fixed and upgraded, and David was already working on the kitchen faucet.  That was fast.  He also remembered to ask for my preferences on how the faucet sprayer would be arranged.  One of the doors in my lower cabinet broke on its own, and David even put it back together better than it was.  

The whole job took 3 hours, and the two guys cleaned up the work area nicely before they left.  The level of professionalism here is amazing.  Oh, David gave me a discount for a combo job, which was not insignificant.  The next time I have plumbing needs, I'll be contacting David.

Cindy R.
Cindy R.
9/20/2019
We had a bandana go down our tub drain. Yeah. I know what you are thinking. Who the hell wears bandanas still and how in thee blue hell did it go down your tub drain? I have a 73 year old father who demands on covering his bald with bandanas and this dude managed to get it down the tub drain. Anyway, we snaked our drain and managed to push it further down. I should also mention our house is from 1926 and what maintenance that was ever done on the home were many friends who did my parents favors. Well here we are, it's up to me and my sister to now repair what all the years of handy work that is falling apart. We were so stressed about this problem and even more so when water
started coming up from the tub train AND our kitchen sink drain.
Soooo I went to yelp. I was terrified because I don't know the first thing about plumbing obviously.
David answered me so quick and he was at my door this morning ready to help. I told him what happened and he went right to work. He came out and told me he wouldn't be able to snake it fully but that he can go under the house and cut the pipe. I thought omg this is going to be so expensive. He quoted me and I was so shocked. It was so affordable and he was so polite and he walked me through everything. Within an hour, he had the problem solved. There it was. The little camo bandana out and our pipe cleared! He even took video of another small leak we had and told me how much that would be to fix. HIGHLY RECOMMEND. Thank you so much David!!!!!

Linda U.
Linda U.
9/24/2020
They were available for an estimate the same day I contacted them. They were within their time frame. They actually had time to install a new toilet that afternoon and were there 1 minute before their 1 hour time frame. David was very professional and polite. They were masked and had booties for their shoes. Very much appreciated.

Alan T.
Alan T.
12/04/2019 12:00:00 SA
My building had a leak in the walls due to crumby and ancient galvanized piping. I was only able to start calling plumbers around 2:30pm, so I was pretty concerned no one would be able to come out. The building also only has a single water shut off for all the units... among other problems.

But Bad Drains was able to get someone to help me out in a couple of hours! Definitely a life saver. Plumber was also cool and was happy to help in a pinch. Recommend!

Drew S.
Drew S.
06/07/2023 12:00:00 SA
I am a property manager and have a plumber I have been using for the last 12 years. He happened to be on vacation when I had a plumbing problem at my complex so I contacted Bad Drains Plumbing based on their good reviews on yelp. They sent one of their plumbers Dave Garcia who was courteous and professional. He diagnosed the problem gave a more than fair estimate and completed the job. I would highly recommend this company for all your plumbing needs. I have already had them out for a second time before writing this review. They are now my go to plumbing company.

Sherry H.
Sherry H.
07/03/2018 12:00:00 SA
Great service and decent jobs with affordable rate!!! They responded super quickly and do fast service. I highly recommend to everyone. :)

Syljor G.
Syljor G.
7/13/2019
We needed our main line cleaned out because we woke up to toilets that wouldn't flush. I called, they quoted me a price, and gave me a time frame for their arrival. They arrived a little early (yay!) and were done quickly. David was polite and professional. The price we paid was the same as the quote on the phone. He didn't try to push any other services on us, like other companies often do. If we encounter another plumbing problem, we'll definitely call them again.

Allan P.
Allan P.
12/27/2018
Imagine having a plumbing problem two days before Christmas eve! And knowing that in two days, family will be coming from out of town to spend time with ya and the bathroom is clogged, sink is also clogged! Panicking at 6am with a clogged toilet will sure give u headaches.

Then, i came across Davids yelp page and read some reviews (which most people do these days lol) kept reading to see who had the best reviews and stars overall so i gave David a call and a chance to see what he could offer to help.

Turns out David is a real pro at this stuff! Came in two hrs later and straight up assessed the problem and told me in detail what he will try to do and gave me options. Really detailed guy, and very professional in his approach. Aside from having cheap labor and super honesty with this guy, we went ahead with the work he needed to get done. In a short time our toilet and sink were back to normal like new.

Definetely will keep him as our plumber and i would HIGHLY recommend David to anyone who needs plumbing needs! Thanks again Bro!

Emily M.
Emily M.
02/06/2023 12:00:00 SA
After leaving my review yesterday, I was immediately contacted and they sent a tech back to my house to make things right. He explained what the problem was and fixed it. That was all I wanted. I'm changing my review to 4 stars.

Maria Elena V.
Maria Elena V.
7/21/2018
I am a week late posting this but I had to leave a comment. Last week, the main water line to our house burst and water was coming up from our lawn and flowing into the street. We managed to turn the water off ourselves but that meant we would be without water until this was fixed. I reached out to David at Fixx It on Friday (early afternoon). He came by two hours later after another job to assess the problem and gave me an estimate range on the spot. I gave the go ahead that night and he showed up with one of his guys at 8:30 the following morning. They got straight to work. Digging out the ground near the pipe, clearing out the shrubs and roots along the way and they even set aside the flower bulbs they came across while digging. We have a concrete pathway from the driveway to our porch which was also above the pipe. They dug below it without having to crack the concrete! I fully expected them to have to tear it out to replace the pipe but they didn't. They were done by 5:30 that same day and, in that time, after clearing the area, they removed the old pipe, replaced it with copper pipe, replaced other subpar levers related to the water line, turned the water back on, tested it, filled the ground back and cleaned up after themselves. When they left, our yard looked better than it did before! To top it all off, our final cost was under the max of his estimate. I found Fixx It doing a simple Yelp search but they're my go-to plumbers from now on. I cannot reccomend them enough. Thank you!!

Dave H.
Dave H.
10/04/2020 12:00:00 SA
I can't say enough good things about bad drains plumbing. I called five people before them, half of them didn't answer their phones, and the other half didn't have any availability for days, but bad drains wanted to know about my problem right away and was already helping me troubleshoot over the phone. We were able to exchange photos and determine the source of the problem over the phone, which gave me great confidence that I had the right team. They stayed in touch with me throughout the day and confirmed an appointment for the following morning at 7 AM. They arrived at 7 AM sharp, ready to work, very polite and professional. The problem was solved within minutes and the payment options were flexible (Venmo and a cash tip). Both the dispatcher and the plumber were super courteous and professional the whole time, and the price was incredibly reasonable. The price was also the same as quoted on the phone--no funny business. I can't tell you how much I appreciate a company like this that answers their phone with an actual knowledgeable and friendly dispatcher, who gets to the root of the problem immediately and commits to what they'll do, and --most importantly--does what they say... All at a very reasonable price with a smile. Can't recommend them highly enough!!!!

Liz S.
Liz S.
8/28/2018
David is an awesome guy and an excellent plumber. He reinstalled valves on my hot water heater and also De-scaled it. He was able to fix my bathroom sink while completing the job. He was fast and reliable - - and his work is under warranty for a year. He's a great plumber for the Highland Park LA area and I will definitely call him again! Thank you David

Kelsie S.
Kelsie S.
06/03/2018 12:00:00 SA
We had a clogged drain in the bathroom that had a surfer smell and a sudden leak/mini flood under our broken dishwasher that we weren't getting replaced for a few more days. We called David Saturday around noon and he was at our place within hours. He fixed the bathroom drain and looked at the pipes under the house to make sure that the clog was the only issue. We had another guy come in earlier in the day who said it was our pipes and it would cost $1,200! There was no issue with our pipes. He was also able to remove our dishwasher so that we could air out the moisture from the leak while we wait for the new to arrive on Tuesday. He was professional, friendly, and affordable. We will defiantly use him again and would highly recommend!

Chris T.
Chris T.
11/16/2020
David came out to investigate a mysterious gas leak.  The problem could have turned into a major construction project but David carefully listened to everything I had to say, investigated all possible problem areas, and smartly identified the problem without too much fuss or guesswork.  He was friendly, professional, and a great technician.  I would recommend Bad Drains Plumbing to anyone.  They saved me a prolonged experience without gas!!!

Aracely R.
Aracely R.
07/07/2020 12:00:00 SA
Our water heater of 4yrs went out and the extended warranty was not bought at time of purchase. I started looking at yelp for plumbers and came across Bad Drains Plumbing. They had great reviews, so I gave them a call, and I am so glad I did. I explained the problem and mentioned that the water heater was only 4yrs old. Raeann was very helpful she sent out a technician to my house the same day I spoke to her. The technician called the manufacturer for me and ordered the part needed! I was so grateful because I had tried to call the manufacturer before, but because of my working hours it seemed impossible to get a hold of them. When the part arrived I texted Raeann and the same day she sent a tech to install it. Unfortunately, we needed to change another part besides the one that was ordered. The technician called the manufacturer again and ordered a different part, which again I was very grateful for. A few days later the part arrived late in the evening. Early morning the next day the technician came and installed the part, and viola! The water heater was up and running again! Their service was great! I felt they went above and beyond to help me out. I definitely recommend them!

Franz M.
Franz M.
6/20/2019
David was called in by another plumbing company (On Time Rooter and Plumbing) because they didn't have the exact equipment to do the cleaning of our drain line. Props to Cesar and Alberto at On Time for coming out and sharing business with Fixx It. This kind of honest cooperation is exactly what we all want in service professionals. And politicians. Thank goodness we get it now and then. That's why I'm writing this review: vote for the best!

David came to our home and tried to clear out our drain line, but it was impossible. He was leaving and I followed him out and talked with him and said something like Hey, I need to give you some money. He said something like Well, maybe $20. And this was after he tried for almost an hour to snake my lines! Seriously, I had to bring up the matter of money or he would have just left without asking for anything. I did give him more than $20 and he said that he might want to try one more technique: hydrojetting, though he made no guarantees.

David came back the next day and hydrojetting cleared my line. Success! David was very clear this was a temporary fix and I need to replace my drain lines. I know that's true, but no one else even went to the trouble of giving hydrojetting a try. Since David did, I hope I have a year or so to use my bathroom while getting ready for a remodel. I'm very happy with that.

David was honest, articulate, competent, committed, and successful. There is nothing more a customer could ask for.

Trevor A.
Trevor A.
3/14/2022
I've had them come out to help with two separate plumbing issues, a clogged pipe and a leaky pipe. Both issues were fixed promptly and without any issues.

Nicki N.
Nicki N.
11/17/2019
I had requested a quote for installing new faucets into my shower/tub and David replied with a reasonable quote. I text him back and asked if he can come the same day. He was available and came as promised. He did a great job installing everything, he went out of his way to solder an extension into my faucet and made it work. I will definitely be calling David again if I ever have plumbing needs. Thank you David!

Rodolfo P.
Rodolfo P.
5/14/2019
My kitchen sink was backed up and a technician was able to arrive the very next day. He arrived right on time and got the job done quickly. Price was reasonable and I will definitely call this company for any future plumbing needs.

Cam T.
Cam T.
02/12/2020 12:00:00 SA
When David pulled up in his van, I jokingly said to him, I need you to be my savior today!

Our kitchen drain line goes into old cast iron plumbing and has been notoriously bad over the years. We tried snaking it ourselves but absolutely no luck.

David came in incredibly professionally, taped down paper so nothing would get wet, and then snaked the line with a large industrial machine. Ultimately, not only did he get rid of the clog, but he was also incredibly helpful and personable the whole time. He answered every one of my questions about how this could happen and how to prevent it in the future.

I've already saved his number, I want to make sure I have a good plumber on hand and this is it.

Bless U.
Bless U.
07/07/2020 12:00:00 SA
One star for an ok job 8 months ago when they first serviced our shower drain- this is why we chose to try them again. Another star for quick reply and communication. They answer quickly and yes they are quick to schedule you and come out but if their work does not hold they will not take responsibility and try to fix it. This is why they only get two stars from me. Bad drain came out June 2020 to service our shower drain. Job well done it seems until 3 days later when our shower clogged up again. We called and David- the plumber came back out. This time he brought a longer snake and did his best to clear the blockage. After it seemed fixed! We were happy but it did not last. 14 days later, the clog was back and this time worse and slower than when it was serviced.
I called Bad Drains plumbing, I could not get anyone so I texted. Instead of sending someone out to fix it they quickly got defensive. They texted me back,  pointing out they came back the second time (this is 3 days after the first time was unsuccessful ) free of charge as if they did me a favor! You did a service that did not hold you should come back out because I paid for my drain to be fixed not for you to just show up. Then I was told it is because we do not have a hair strainer that it got clogged up again-they said he pulled massive hair out (I was there and did not see massive hair pulled out) and we were instructed to get a hair strainer.  First of all how did they know I did not go out and buy one!? I did not but they did not know that then and already making excuses.  Then they suggested it might be a bigger issue, their text we really cannot tell how your contractor ran the pipe since the pipes are within the wall. Sooo they were not sure where to run the snake is what I got from this. Instead of facing the fact that the plumber probably neglected something maybe by accident or just could not get it done right Bad Plumber chose to turn the other way and ignore the situation.
We waited another day to see if they would make an attempt to reach back out. They did not so we called another plumber that was recommended- Mr Lowe plumbing.  Mr. Lowe got the issue resolved! He said we do not have a bigger issue. He was convinced that the previous plumber must have run the snake the wrong direction. He described how our pipe is constructed and explained how it should have been drained previously. Our shower is still draining strong and we did not need a hair strainer but will get one. We did not use it to show it was not the reason for the sudden clogged up as Bad drains plumbing claimed.
Not only did Mr. Lowe got the job done, his price was $60! And he gave us a 30 days warranty. He said if my service does not hold then you don't pay. This is how it should be.  
We paid Bad Drain $90+$10 tip not to just show up- we paid for you to fix our drainage problem and you did not. When a company fails  to deliver a service they claim they can perform it is the company duty to re-address the issue and see that it gets fixed, given that this was less than a month barely made two weeks Bad Drain should have made arrangement to come back out and fix it free of charge point blank.

Enji S.
Enji S.
1/16/2018
This morning, I woke up to find out my sink was overfilled and backed up again. I've been having this problem for quite some time now as the previous owners were not the up to date with their maintenance.

I called over 15+ places to see anyone that could come in today. As I cannot wait for a day or two with no sink use. I made appointment with them, and right away I got an appointment from 12:30 - 3:30, and they made it to my house at 12! HUGE PLUS. He came in inspected our sink and told us our problem and what we need to do in detail, where we can understand and now the process of fixing our sink.

Also their prices are very fair unlike other plumbers who try to milk the most out of their customers. SUPER RECOMMEND THEM, This place will be my go to plumbing service from now on!

R. A.
R. A.
03/09/2020 12:00:00 SA
Outstanding service. They were able to meet me within a day of my having called them. David was friendly and courteous and set out to work immediately. The amount quoted was what was charged; there were no surprise costs. I would highly recommend Bad Drains to anyone in need of plumbing repairs.

Hunter H.
Hunter H.
10/09/2018 12:00:00 SA
David is awesome.  Great work, super responsive.  He's done two projects for me now (installed an earthquake shutoff valve and replaced gas dryer).  Can't recommend him highly enough.

Fiona S.
Fiona S.
01/08/2019 12:00:00 SA
Definitely would use them again. I called and got a same day appointment. David came and diagnosed the sink issue. He quoted me and fixed the sink in about 15 minutes. David is super nice, honest, and respectful. Thank you!

Juliane L.
Juliane L.
06/02/2021 12:00:00 SA
Absolutely fantastic service! A bad clog prevented the water from going down both in the kitchen and bathroom sinks. Called at 7:30AM, David Solis and Eric came in at 11 (10-12 time frame) the same day and fixed and cleaned everything in less than 1 hour. They were super kind, professional, and explained to me what was happening. They had masks, gloves, and shoe covers. They even fixed the leaky pipe under my kitchen sink. The bill was fair. Exceptional service, truly! While I hope I never need plumbing services any time soon, if ever needed, I know where to ask! Also, shoutout to the lovely lady who picks up the phone and set you up with a team :)
Thank you all for making a stressful situation turn to a friendly, easy peasy process!

Pole K.
Pole K.
2/13/2020
Love the response, customer service and technicians.  They all make a great team, take their time to explain all details, work with your needs and are problem solvers.  I've used them twice for a rental property and both times have had an excellent experience.

Debra M.
Debra M.
06/05/2018 12:00:00 SA
David is amazing, came by literally within the hour of reaching out. Very professional, nice, our sink works great now. I was going to say give this man a raise, but I believe he owns this business? Either way, he will be our plumber now thank you David. We appreciate your quick, honest, professional service.

Sylvia V.
Sylvia V.
1/19/2022
David is a great plumber.  He is professional and always fixes all plumbing issues.  I highly recommend him as a plumber!

Anthony C.
Anthony C.
3/13/2023
Great service, and a fair price. The person I talked to on the phone was very knowledgeable and courteous. The technician David was great. He showed up on time and let me know everything he was doing. Most of the other plumbers I called either did not call me back or could not give me any kind of estimate even though I pretty much knew what the issue was. Great communication! 10/10 I will call them for any future needs.

Estelle U.
Estelle U.
06/09/2018 12:00:00 SA
I had an emergency on a Saturday and couldn't find an available plumber--my plumber of many years has retired.  David Garcia was referred to me, and he called me and promptly arrived 20 minutes later.  My job required opening up a hole in the wall behind a shower, and I just have to say that I have now found my new plumber for future jobs.  He was WONDERFUL....courteous, respectful of my home, and very knowledgable.  He got the job done beautifully in a clean, efficient manner, and his price was absolutely reasonable for the work he put in.  I highly recommend this plumber...I had a good feeling about him when we spoke on the phone and I was right!  Don't hesitate to call him!

Vera I.
Vera I.
3/20/2021
David Garcia and helper where really professional, made the experience easy, I will use them again, they installed toilet and kitchen faucet, very clean job, really nice people, polite , job well done in short time.

Anthony N.
Anthony N.
01/08/2020 12:00:00 SA
I noticed water in our basement this morning and discovered a leak in the pipes connecting our water heater. I called four different companies, three of which weren't available today. After calling Bad Drains, they showed up and fixed the problem in less than two hours after the initial phone call. Both the manager Raeann and the technician David were professional, kind and helpful. The service was very timely and reasonably priced. Highly recommended!

Joshua G.
Joshua G.
04/11/2017 12:00:00 SA
Called them for a blockage I had in my bathroom toilet which was causing water to start overflowing in my tub. I called them and they took care of the issue that was causing the blockage in the main sewer drain. Thank you guys

Steven W.
Steven W.
6/21/2017
David is a fantastic guy and I highly recommend him.
I called him because I thought I had an issue with my fire sprinklers. David came out and was very helpful and professional. I asked a lot of questions because I wanted to understand how my system worked and he was patient and very knowledgeable. I am also looking to get my water heater replaced and David quoted me a very reasonable price for parts and labor. I will definitely be using David for when I need to replace my water heater and will be giving him a call for any additional plumbing needs.

Patricia A.
Patricia A.
11/16/2020
These guys are top-notch!
We live in a condo and our double kitchen sink was backing up, with water slowly rising.  We initially contacted the HOA plumber, but he refused to  work on our issue because our drain lines weren't to code.  He charged us for coming out to do literally nothing, AND he changed the price on his quote to us twice for making the drain lines to code.  A true opportunist.

We told him to go to hell and we called Bad Drains Plumbing.

We called on a Sunday, and David came out same day. He not only put our drain lines to code, but he also addressed the issue that was causing the back up.

Thank God for good honest people out there.

Rich M.
Rich M.
05/08/2019 12:00:00 SA
Woke up to no hot water. So I searched yelp and found Fixx It Rooter & Plumbing. the manager David was very helpful and he assured me he could have someone over quickly to address the issue. The service technician arrived right on time, was very polite and professional. Fixed the problem quickly! Definitely recommend this company!

Yesela T.
Yesela T.
04/10/2019 12:00:00 SA
Dave was absolutely fantastic! He was prompt and was able to get to our house early the following day after we called him. Did great work at a very reasonable price. Will definitely call him again for any plumbing needs! Thanks, Dave!

Arturo A.
Arturo A.
6/25/2019
We have always had problems with our water heater and our way to resolve the issue was to re-light the pilot, wait 30 minutes or so and then take a shower.
This past Sunday, my wife called out that the shower was cold.  Ran outside to the water heater and begun clicking away.  This time with no luck.
Called Fixxit Rooter and Plumbing on a Sunday around 11:00 am and was surprised to get a live person on the phone.  Was pleased to know that they could stop by within an hour.
Dave was able to get the pilot re-lit.  
Came up with a plan to resolve the issue.  Provided me with a quote for the repair.  Provided options for the repair.  We agreed on the method and scheduled a follow visit to finally resolve the issue.

Service was quick at a fair price.
I appreciate the service and professionalism provided Dave and his team.

Apolinar M.
Apolinar M.
05/05/2019 12:00:00 SA
Prompt and great prices!! Called in the afternoon and they were able to schedule service call for first thing the next morning. Will definitely recommend to others! Thank you!!

Ronald R.
Ronald R.
12/04/2018 12:00:00 SA
Alex and david were excellent. Job well done. Reasonable price. David kept his promise. Excellent company to hire. If anyone needs a plumber this should be on your list. Alex came to my place and did a good job. Amazing person to talk. Very professional. Will call for another job if needed. Keep up the good work!!!!!!!!!!!!!

Gina T.
Gina T.
05/07/2019 12:00:00 SA
I was in a jam earlier today. My water heater suddenly went out and was leaking. I immediately went to Yelp and upon doing so I found Fixx It Rooter. I called and immediately I got a live person. Within the hour I had a tech come out and access my situation. I needed a new unit . Unfortunately, I decided to go with another company (Costco, only due to getting my points and being able to use my CC). But, I wanted to say I appreciate the time that was spent today. I appreciate the  sense of urgency. Price seemed reasonable. So, I wanted to leave a favorable review. In the future, if I have other plumbing needs, I won't hesitate to call them back. Thanks so much!

Michael C.
Michael C.
8/30/2019
Awesome job for a great price. AND David was here in a flash. We will be calling Bad Drains for our plumbing needs from now on. Highly recommended!

Damien-Anthony R.
Damien-Anthony R.
9/30/2019
I typically do not post reviews but felt compelled to do so here. Plumbing is never a fun situation but working with David and his team made this a pain free experience. I took a day off work and got 3 separate quotes. I went with David/Bad Drains plumbing because his explanation of the process was detailed down to the time needed and cost. The said they would get the work down in under 6 hours; it ended up only being 3. And he was priced well as well. I highly recommend. Of course I hope I don't have to use a plumber again for a while but if I do I will be calling David/Bad Draining for sure.  5 stars

Star L.
Star L.
8/16/2023
I had a clogged toilet that I just COULD NOT unclog and so I called Bad Drains Plumbing. Raeann sent someone out the next day and David Garcia fixed the issue with his 6ft snake auger immediately. There was a follow up issue and David came up again (at no charge) to discover the true cause - a small knickknack had fallen in and was stuck in the deep recesses. Raeann offers AMAZING customer service and is extremely on top of things. She'll respond to every call or text immediately and David did great work. I'll be sure to call them again if there are any issues in the future and I encourage everyone to check them out!

Shirley J.
Shirley J.
10/24/2020
I needed an extra spigot installed on the north side of my house (all my plumbing was on the south side of the house) so that I can efficiently water my garden on the north side.  I contacted Bad Drains Plumbing on a late Thursday night via Yelp, got a response within minutes, and booked an appointment the following morning for a quote.
David came on time for the quote (which was very reasonable) and started/completed the job the very next day!
The whole job went completely smoothly.  The whole crew was extremely polite and efficient and I am so happy with the final result!
I wholeheartedly recommend Bad Drains Plumbing.  I think I just found my go to plumber for future needs!

Landon H.
Landon H.
02/11/2019 12:00:00 SA
David and his assistant were prompt, professional, and very great communicators with all my questions and concerns.  His team installed a wonderful new water regulator to our sprinkler system which cut our water bill by 30% and reduced the high water pressure leaks.

Thank you Fixx It Plumbing and Rooter for wonderful service and excellent craftsmanship!

Javier A.
Javier A.
5/13/2018
My tenant's water heater pilot kept turning off so I searched Yelp and found Fix it Plumbing and Rooter. I sent them a message via Yelp and David responded within minutes. I told him what the problem was and he gave me an estimate. I agreed and we confirmed a time. I was not able to be at the home where the repair was taking place so I had to communicate with him remotely. David showed up on time, worked with my tenant to find the problem, diagnosed the issue and after I authorized, he fixed it. He was communicative, efficient, and the problem was resolved. I was able to pay via PayPal. I will reach out again.

Andy T.
Andy T.
4/14/2018
I hired David and his associates to repipe my entire home. Thankfully, he and his crew came through!  They did a great job overall and was great communicating with me throughout the process.  He also assisted with other plumbing issues around the house, like a leaky shower valve and a constantly running toilet. I recommend his service and the costs were reasonable compared to other quotes I got.

Michelle E.
Michelle E.
04/09/2021 12:00:00 SA
Had a gas leak the day before we were supposed to move in to our new home and these guys came out with 30 minutes of me calling them and found the issue and fixed it. Very reasonable pricing and amazing customer service. Will use again!!!

fred s.
fred s.
5/14/2019
David Garcia is a wonderful plumber. Knowledgeable, prompt, and very professional. He is personable, willing to answer all of your questions.  He successfully snaked our main and bathtub drain which  were very backed up.  He was smart and careful enough to use the right cutter so that he would not crack our 80 yr old fragile drain lines. Now they whistle like new. He also gave us great advice on a fixture which had a valve problem, suggesting we could resolve the problem on our own.. which we did. David doesn't try to up sell. He just does the work that is necessary at a very fair price. I highly recommend Fixx It  Rooter and Plumbing for any plumbing need,  big or small. Thanks David for the great service!!

Albert V.
Albert V.
02/02/2019 12:00:00 SA
I definitely recommend these guys. Had a small emergency as a result of this downpour with my patio flooding. They got here within 1 hour of calling despite rain and several appointments. These guys didn't rush to judgement to sell me on some phony issues and charge me an arm and a leg to fake fix it. They assessed the issue and gave me best options. Turned out to be a massive problem, but luckily they diagnosed it correctly and aren't shady Plumbers like some other folks I've dealt with in this past. If you have any plumbing issues you should call these guys without hesitation.

Vicky P.
Vicky P.
5/27/2019
THEE best plumbers. I had called two other companies who priced us high or were unresponsive after the initial quote. Fixx it sent out Dave, on Memorial Day, and he was Great! No pressure, just honest advice and pricing. We will be calling them from now on.

Laurie D.
Laurie D.
4/13/2019
I am just so grateful that when I called at 4:00 A.M. on Saturday because I woke up to water flooding my bathroom floor and entryway, that only 10 minutes later I received a call back telling me first how to shut off my toilet valve so I would not have any more flooding and also saying they could have someone out to my place between 8:00 and 9:00 the same day. David showed up by 7:45 diagnosed the problem and fixed it for a very fair price. This job would have cost me twice what I payed especially on a Saturday! Thank you David and Fixxit for your promptness, pleasantness, efficiency, and fair prices! I will definitely keep them in my directory of important numbers!

Alex L.
Alex L.
12/11/2018 12:00:00 SA
Fixed my tankless water filter! Professional, responsive, and courteous. Would highly recommend.

Kyle C.
Kyle C.
2/23/2021
My garbage disposal stopped working on a Thursday. I finally got around to looking for help on Sunday. A very nice plumber showed up promptly on Monday morning, and two hours later I had a new unit in place. Can't ask for better service!

Laura K.
Laura K.
7/29/2019
The other night, my water heater started suddenly spewing hot water. I went to yelp because I haven't been satisfied with any of my previous plumbers. David has five stars for good reason. He showed up on time, gave me a reasonable estimate, and quickly fixed the water pressure pipe. He also called the manufacturer to see if I was still under warranty and gave me an estimate in case it turns out I need an additional piece. It's so hard to find a good plumber and I feel very lucky to have found him. Highly recommend.

Josh L.
Josh L.
1/16/2019
Awesome company to work with. Reliable and he did a great job :) don't hesitate to call them

Danyang Q.
Danyang Q.
07/08/2018 12:00:00 SA
David is a very good and profession person. I have a problem with my water heater mid-night. He responded me very fast and come to my house on time. He did a very careful inspecetion and help me fix that problem with high quality. And tell me some information and instruction so that I can do the daily check. VERY HELPFUL. GOOD QUALITY. GOOD PRICE. ALL 5-STARS!

Thomas N.
Thomas N.
09/04/2018 12:00:00 SA
I had David revamp my kitchen sink, and I couldn't be happier with the work he did. He's really great, easy to work with. Very fair prices too.

Arice J.
Arice J.
12/20/2017
This is the second time that we had to call in a plumber for minor work on the pipes of the house, and the second time that we were fully satisfied with the commitment and work that David put into the job. We moved into an older house (over 70-years old) that has presented us with many issues, however, it is comforting to know that a trustworthy plumber is only a phone's call away if and when there is a need. Fixx It Plumbing has presented us with reasonable pricing, prompt communication and solid service - honestly, this is not easy to come by these day. We highly recommend David and his company for any possible work with plumbing at your home/business.

Reggie C.
Reggie C.
11/25/2018
Thanksgiving weekend is coming to an end, and 1 of the many things I am thankful for is, I found my plumber. On Wednesday morning explaining my problem , I sent out 6 request for quotes . 3 responded by asking for more information . David responded with ,what the problem was , and 2 options to solve the problem , with quotes for both. Having the in-laws from out of town visiting for Thanksgiving , I needed a same day appointment  . No problem ,David said he would be there that evening when I got off work. David called later .and asked could he come an hour earlier . Wow !! (of course you can). My wife was home ,since I was still working. David sent a text with  pics of the problem and a text with pics , after he solved the problem.....PROFESSIONAL, PROMPT, FAIR PRICING, QUALITY WORK....What more could you ask for.....Oh ,I forgot to mention, David also gave me a 30day guarantee on his work.

Mark R.
Mark R.
2/16/2018
I've used Fixx It twice now and I couldn't be happier with the service!  On time, great service and went to get my new garbage disposal.  Will always use them.

Juan S.
Juan S.
4/25/2018
Dave was a very professional plumber. I called him over the phone advised him I was having issues with my bath tub over flowing he heard me out and let me vent. Then he gave me a quote but also advised that the issue could be more or less than the quote. I'm not going to lie I was scared as plumbing issues can be expensive. We set up a date and time for him to check it out. When he arrived at my house he recognized the problem quickly and fixed it for much less than what i expected..... now I can take baths much more comfortably with out worrying of it overflowing.... thank you dave you're the best!!!! ....I can't recall if his name is Dave or David either way he provided excellent service.

Emily M.
Emily M.
8/19/2020
I am extremely happy with this plumbing company, great service and pricing is reasonable.

Emily

Ay R.
Ay R.
9/24/2020
They responded to me right away. Scheduled me right away and came on time. Explained to me the issue in words that I understood. Did research on some things they didn't have to but did. Would definitely use them again in the future!

Vaughn E.
Vaughn E.
6/30/2018
Good response time. Had a quick rooter that I needed done. Got the job done, clean and neat. Cleaned up after self. Recommend to use for rooter service.

Tin T.
Tin T.
2/25/2021
I needed some emergency service a few months ago and reached out to a few companies.  Bad Drains Plumbing was the first to reply late at night, and they sent someone (Mike) to my residence quickly.  Mike did the repairs thoughtfully, explaining the process.  It has been a while and we've been problem free.  I would use BDP again without second thought.  Mike is great.

Travis T.
Travis T.
08/11/2019 12:00:00 SA
Fast friendly and great work!

David was super accommodating and went above and beyond what was necessary...which was greatly appreciated.

Cannot get any better than this family owned Highland Park business.

Romano H.
Romano H.
11/07/2019 12:00:00 SA
David the owner was great...customer service and everything else.  He came out to check my water heater and did not charge a service call fee. He came out to try to replace a thermocouple but the brand I had #rheem only have have parts available by special order. Called rheem several times sent 4 parts which were all under warranty to no avail! Process took almost a month! Rheem ended up giving me a brand new water heater but still ended up spending almost as if I paid for it. If rheem had only listen to what David said was wrong rheem and myself would have save a lot of money. If I had a choice, i will not go with rheem but it was free. That was the good part about rheem. Bad drains were excellent!

Kentaro N.
Kentaro N.
2/16/2018
Our house was built in the early 20th century with plumbing that is either just as old or redone (poorly) by the previous owner. Because of this, we have had many small problems randomly happen throughout our time here and so far, each time there was a concern, David has been the most reliable and responsive plumber we've met.

David has thus far put priority to our needs when our water heater began to go and also rushed to our house when we suspected a sewer backup in our plumbing. He has never quoted us a price that was unreasonable and even refused payment for a quick inspection. He also does not offer extra services if they are not necessary.

He will be our go-to plumber as long as we are in NELA and as long as he is in business.

Maylene L.
Maylene L.
9/23/2019
David responded to my call so quickly. He snaked our icky clogged drain on such short notice. He's so nice, friendly and professional.
Look no further for a plumber, use Bad Drains Plumbing and you won't be disappointed!
He takes cash, credit and Venmo
Thank you David!!!

Katherine D.
Katherine D.
3/29/2019
Just got work done on a busted pipe. They came out within 30min to give me an estimate....at 7pm.
Started the work the next morning, and they had to jack hammer thru concrete to reach the broken area.
They cleaned up after themselves, and made sure the water worked in all areas of the property.
I would work with them again, and would recommend them to someone else.

Rafi K.
Rafi K.
4/15/2018
David was very professional. He was fast, respectful and efficient. I definitely would recommend this plumber. He came in, and without a second to lose he knew exactly what to do. He unclogged our sink with ease and was gone in no time it must've taken less than 15 minutes total from the second he walked in to the second he walked out and here I cleared my whole day for this and now I get to hangout with my family and actually do something fun. Thanks again David you're definitely appreciated my friend

Terry A.
Terry A.
5/27/2020
I had a serious problem with my bathroom sink. The sink was leaking everywhere because the pipes were blocked. I called 5 different plumbers.  Bad Drains called me back right away and gave me an initial quote and if something was bigger, they would have to make arrangements so that I can pay the extra cost. They were so honest and they found and fixed the issue within a 20-minute window. They were on time and very nice and professional. I am so glad that I found them. The price was very reasonable and it was the quote they gave me on the phone.

Jess L.
Jess L.
03/03/2018 12:00:00 SA
We had a sewage stoppage occur in one of our bathrooms (toilet, shower and sink) and to save from a visual image, let's just say the smell was not pretty. David was extremely helpful in our repair. We had called another plumber before calling Fixx It and that plumber was not successful at fixing our stoppage. David was quick, punctual, and did an amazing job. Very affordable and convenient. Thanks David!

Sharon S.
Sharon S.
03/12/2022 12:00:00 SA
I have since used Bad Drains again in an emergency  situation on a weekend to have my leaking waterheater replaced. David was at my house the same day to inspect the issue, and he made time to replace the waterheater the next day. I appreciate the level of professionalism and quality of work I have received from both Raeanne and David. In my book this company is second to none.

San W.
San W.
4/17/2022
Fast response and great service.  David responded to a call quickly and came out same day on a Sunday to replace a broken water pressure valve.  He arrived on time and provided great info and no pressure options and was able to repair the issue same day.

Shane B.
Shane B.
11/21/2018
Totally great! Had a gas leak and the Gas co turned off my gas.
Super response, looked over everything, took his time, well priced, and a seemingly good guy. Also well organized, was able to pay with CC via quickbooks email.
Going to keep them in my phone for future plumbing issues.

Liz R.
Liz R.
8/27/2017
I have had many different plumbers come and service my home in highland park. Reputable companies, family owned companies, friend plumbers, etc... David has been excellent, honest, efficient, and honest with his work. After calling a large reputable company to snake my washer drain which they could not accomplish! I called David the next day he came out snaked it and now he saved me thousands of dollars for work that wasn't immediately necessary! Thank u David!

Peter P.
Peter P.
08/12/2019 12:00:00 SA
Wonderful and quick service! I had a clog Sunday evening and they arrived at the house in less than an hour.  Job took about an hour to complete but they found the issue and took care of it.  Will call them again if I encounter any other issues.

Sean U.
Sean U.
07/10/2018 12:00:00 SA
David responded to our voice message right away, despite it being late in the day / early evening. He arrived promptly, and gave us excellent advice and service regarding our gas leak. We would definitely call him again and recommend him.

Carlos C.
Carlos C.
3/31/2020
Yesterday I had an emergency, a leak that was a drop a second. It worked out to having to move a full size bath towel around every ten minutes and replace the towel once it was full of water. How was I going to sleep with having to address this leak?!? I had tried to install a bidet (good to have in this day and age of TP shortage at stores, curse you covid 19!) and had an old stop valve and flex line to the toilet. So, it didn't fully stop the water into my bathroom. It was about 3pm and I called many places. Bad Drains answered and could actually have a plumber at my place that day! David, super nice guy, came and managed to stop the leakage but would have to return the next day to replace the aforementioned components.
David came by the next day (have to give the units above me 24 hour notice that the water would be shut off for an hour) and he fixed everything up really nicely. He even connected the bidet. I can't express enough gratitude that they came and saved my ass (literally!).  Now I'll have the sweet sweet benefits of a spray on the nether regions and won't need so much TP. Thank you 1000 times!!!!!!!!

ER R.
ER R.
07/05/2018 12:00:00 SA
David is old world service at incredibly reasonable prices.  He is prompt, professional and even puts on booties before he enters your house!  He assess the problem quickly and works methodically to do the best job possible for the lowest price.  If there were 10 stars, I would give them to Fixx It Plumbing.

John P.
John P.
03/05/2021 12:00:00 SA
We replaced copper pipes under the house and had a regulator valve installed. Various outdated and faulty plumbing was updated in the bathroom, a gas line was capped so wall vent could be removed, a leaky gas line for dryer was replaced. He corrected a poorly installed tub faucet. And while replacing plumbing in the crawlspace he also removed ancient plumbing pipes that had been abandoned under the house. David Garcia was professional and informative and gave us a good estimate. He answered all my questions to help me understand the status and process for repairing the plumbing. He picked up supplies within 24 hours for certain repairs. The work was completed on schedule and he met with the inspector. I am completely satisfied with the work and would recommend.

Rae S.
Rae S.
6/26/2017
I was recommended to David from a friend of a friend. At first I was skeptical because he wasn't a known name plumber service but I thought it wouldn't hurt to get a estimate.  Not only did he qoute me at less then the other two plumber's. He was very nice and professional and was very much knowledgeable of the issue at hand. I'm very pleased with his fast work. I will be calling him back if ever I need my pipes to be worked on and will be recommending him to everyone I know that is in need of a plumber.

Ernest G.
Ernest G.
1/28/2021
This plumbing company will now be my number one choice for all my plumbing needs.  The customer service and communication is top notch,  and the invoice process was all done electronically.

Jackson H.
Jackson H.
3/18/2019
David is the man! I just finished a full home reno to sell. One of the final steps was clean and/or fix sewage. I obtained multiple quotes. David was affordable, articulate, prompt. He showed up on time. We ran a camera and performed a hydrojet. I told him I would like the video to provide to the new homeowner for assurance. He didn't have a way of providing for me, so he ran to the store to grab a thumb drive! I do many houses and will using him every time.

Pablo H.
Pablo H.
1/20/2018
I had a main line back up in my house, I looked around for different plumbing companies but most of them will charge a fee just to come out . I called Fixx it rooter for a free estimate and cant regret it, service was great. David solve the problem step by step and he left me some recommendations. I recommend David as your plumber; he is very profesional and their fees are reasonable.

Jeff C.
Jeff C.
10/16/2022
These guys are the best! We had a really bad kitchen sink get clogged up. We called bad drains and were greeted by a super nice lady who despite getting called on a Sunday, had amazing customer service. They dispatched one of their plumbers who was at our house within an hour. David was an absolute professional and even though the job ran long, he still stood behind their original quote and even passed on a senior discount to my aunt. It's refreshing to find a plumber this professional and with this much integrity! I highly recommend bad drains! Don't even waste your time calling someone Else.

Chris G.
Chris G.
1/26/2021
David was awesome, very friendly and knowledgeable. He helped us find out where our leak was coming from.

D L.
D L.
08/06/2020 12:00:00 SA
Outstanding experience. I had several smaller plumbing repairs that needed attention. It was not urgent so I was expecting to need to schedule something a week or two in advance. I called and spoke with Raeann. She was so polite and was able to schedule David to come by the next day. He was right on time and was able to complete all of the repairs. I was very impressed by their professionalism and attitude.

David C.
David C.
05/09/2020 12:00:00 SA
Wow. Great customer service and very professional. Friendly technician.  Prompt and easy to deal with. Reasonable too!
We'll definitely use them for all of our plumbing needs.

AL H.
AL H.
9/24/2022
My wax ring was leaking and called on a Friday late to see how much it would cost. Really appreciated talking to a person and when I asked about how much it might cost she told me she would call me right back with a price .. within a few minutes she called back with a price... I was somewhat shocked cause lately customer service has been lacking... we agreed on a time window for the following day... and David G. showed up on time ... again impressive... As he was fixing it he was telling me what he was doing. He cleaned underneath and the ceramic itself... AWESOME ... Finished in a timely manner. Great experience .... THANK YOU !

Dorice H.
Dorice H.
7/18/2018
I was looking for a plumber to install a water softener.  I requested quotes from 3 of the top rated names, but I guess the request was also sent to people that I didn't request quote from.  I didn't get replies from the 3 I requested right away, but got an immediate reply from David with Fixx It among others asking to set up an appointment so he could give an accurate quote.  I ended up show him a picture and we were able to discuss from there.  During our messaging back and forth, David always responded promptly and answered my endless questions with details.  I also got replies from other plumbers, but some answered short and curt, some stopped replying. David was the only one that gave me a good feeling.  On the day of installation, David and his guy showed up at the appointed time.  There were some unexpected plumbing issues like plumbing hiding behind walls and we have bigger than usual plumbing, etc.  David was able to resolve the issue and installed the water softener successfully.  Based on my experience, I feel David is honest and professional.  I would definitely use him again and recommend him.

Andrew P.
Andrew P.
4/16/2019
Awesome, David Solis, he fixed and recommended for next things to prevent future problems..

Richard H.
Richard H.
03/01/2019 12:00:00 SA
I had a main blockage and called a few other plumbers but they could not make it out same day. Dave responded very quickly and was able to come late in the day to save the day. He was professional and very efficient at clearing the main line. We have family coming over for a party tomorrow so having someone come out today was critical. His prices are very reasonable and the service is great so I would highly recommend him to others.

jade t.
jade t.
09/07/2018 12:00:00 SA
Found our plumber! David is a hardworking and honest guy. Very pleasant to deal with and did quality work. We had a gas leak and didn't know where it's coming from. Gas company shut off our gas and we had no hot water during the labor day weekend. Found David on yelp. Called him and he picked up the phone right away. David came to the house as scheduled and tested the gas pipes for leaks. He found 3 leaks. Fixed and repiped. Gas company came to inspect and gas was turned back on. The best part is, he does not overprice. He will have our business if we have any plumbing or gas issues, without question.

Chris S.
Chris S.
3/20/2019
I had a backed up kitchen sink I couldn't get unclogged.  I  requested a quote at 7pm.  In less than 10 minutes the owner, David contacted me and set an appointment and gave a price.  

The employee, also named David showed up right on time.  60 years of gunk in galvanized pipes so the snake didn't work.  Turns out I needed my plumbing hydro jetted.   He set up an appointment for a little later in the day and left.

A little before the appointment he came back to start the prep work for the hydro jet.  The new plumber, also named David, arrived a few minutes later and they got started.  They cleaned it out all the way to the main line and showed me a live video of the work.  Not a recording like I've heard other plumbers show.

They cleaned up before they left.  And it was cleaner than when they arrived.  On the invoice they changed what I was quoted, no extra fees.  Every one I dealt with the friendly, helpful and polite.  It was a great experience.

Eric M.
Eric M.
7/22/2022
Reliable, efficient, and reasonable. Would definitely recommend and look forward to using them again the future.

Nick N.
Nick N.
01/11/2020 12:00:00 SA
David has come to my rescue several times now, most recently by installing a tankless water heater to replace my ancient, dying 40 gallon tank heater. His quotes are always reasonable and he always makes sure that you understand what the job is going to be and that it gets done well. Can't recommend him and Bad Drains emphatically enough.

Erin C.
Erin C.
09/04/2019 12:00:00 SA
Prompt replies, timely arrival, and good service! David arrived at the expected, scheduled time and got to work unclogging our drain. He was clear about what he was going to do, and patiently explained the process. David further helped us identify the problem with our pipes, and went over the specifics. He seems knowledgeable and his explanations were easy to follow. Prices seemed more than fair. Would absolutely work with again.

Forever F.
Forever F.
09/06/2018 12:00:00 SA
This is an honest and hardworking Family owned company!

David Garcia excellent work and does not over charge for his work!

I had an emergency situation . I am a single mom and renter . My four year old son who has autism told me he threw a toy down the toilet.

However after trying and trying to retrieve it we found nothing but the toilet would no longer flush. It was over flowing.

I looked on Yelp and saw a few good references and made contact with them . David was the first to call me back. He text me his prices with no hidden charges.

What convinced me to use him was SAME DAY SERVICE with no additional charges .
He also was kind enough to bill my landlord and call him for me to explain the problem with the toilet .

My landlord is very happy with him and says David prices are very reasonable and fair.

About a week later I had an issue with my sink and of course I called David. It had a bad leak and David came over at 6:30 am to fix it because it was so bad.

My landlord once again was happy with David's prices .

From now on when my home has an issue we will be calling David.

My landlord said David's billing procedure was easy and hassle free.

He emailed him the quote and charged via email as well making this issue / Emergency situation hassle free for This busy single mom .

Brian B.
Brian B.
9/23/2020
They responded quickly, diagnosed the problem and fixed it with due care and diligence. They used quality materials. We had two projects at two locations. One was  slow drains and gurgling, the result of a tree sending roots into the joints of the terra-cotta pipe and restricting the flow. They showed us the problem on the camera and located the problem which required a few feet of digging in compacted soil to add a clean out that our 74 year old house lacked. They cut out the segment of pipe and found this monster root ball filling the pipe. They finished the project with minimal disturbance. We couldn't have been happier. The other project was adding a clean out for a laundry sink with an in-wall san-tee which was probably installed upside down when the house was built so the drain snake was diverted through the roof vent instead of to the sewer line. David added a clean out. The project was finished efficiently and at the agreed upon price.

The description above was last year and I forgot the finish the review. But I have had them back a few times since to do additional work. I rehired them to do a hydro jet of the sewer line. Then I hired them again for several projects including revising a botched (by a remodeler who shall be named later) shower plumbing installation, adding a line for the refrigerator, replacing some old galvanized drain under the sink and to the laundry room, adding a loop for a water softener, and redoing the drain, water, and gas lines for the laundry room.

All work was done promptly, at the agreed upon price. A few surprises came up due to the age of the plumbing, but the price was reasonable and communicated before the work was done. Options were given and explained clearly. They worked efficiently and neatly, cleaning up after themselves.

What more could you ask for a plumber but communicate clearly, and to do great, clean, code compliant work on schedule and on budget. I'll have them back whenever I need plumbing work done.

Harry C.
Harry C.
01/06/2019 12:00:00 SA
Got to say - Not my favorite thing to do - researching and calling various company's to come out and look at the job and quote. I know when I am getting a snow job.  The quotes can range from one end to another.

There are truly only a very small group of individuals you feel comfortable with.  David Garcia is a pleasure to work with with.

You should go ahead and get several quotes - allow David to match or beat it and leave the work to him.  He cares!

There are so many slimy companies looking to give you some BS and get the work, DON'T be gullible - David is the guy for the job.

Andrew L.
Andrew L.
3/17/2021
David Garcia was my tech and he was an absolute gem and knowledgeable man to work with. We had a couple extra things we needed done that we forgot to mention and he easily did them at a very affordable reasonable rate will 100% use them for any plumbing needs

Jesse James D.
Jesse James D.
12/26/2020
I had a mainline blockage and my bathtub filled with dirty water. BAD DRAINS came out and fixed everything right up the same day, which happened to be the day after Christmas. A true Christmas miracle.

Fast and friendly and reasonably priced.

Definitely recommend. :)
Thumbs up.

Erika R.
Erika R.
2/28/2020
This company has impressed me with how attentive, fair priced, & thoroughness. Raeanne is the first person you speak to who is Human Resource Mastermind in the office. The lead technician David has Immeasurable knowledge of plumbing. He portrays a trust, professionalism, education, & leadership. The plumbing issue was a tankless water heater that broke down after it's expiration. Many companies lack the professional experience the job requires. The final invoice was priced accordingly. As a newer company.. my experience has been over and beyond what I've dealt with in the past. Great company!

Autumn R.
Autumn R.
7/15/2022
David Garcia was very thorough in his evaluations and explanations, we appreciate his insightfulness and attentiveness. It was clear in the way he worked and spoke that he cared about fixing the issues at hand. He had a very cordial honest and professional demeanor with a quality skillset, we appreciate his work and would hire for his service again.

kean o.
kean o.
05/09/2020 12:00:00 SA
They are amazing. Super fast and affordable. They are so nice and took proper covid precautions. They did two big jobs for us in two days and we were very happy with the results! I will totally use them again.

Matt T.
Matt T.
12/08/2018 12:00:00 SA
Highly recommended. David responded very quick and came out right away to give an estimate. He was back the next day to fix the problem. Him and his other employee Alex are very friendly, efficient and down to earth. Everything went smoothly and at a responsible price.

Zachary S.
Zachary S.
06/03/2018 12:00:00 SA
David answered my call on a Sunday, and showed up at my house within a half hour!

Fixed the clog professionally and advised on how to prevent in the future. Will undoubtedly use again.

Highly recommended, great communication and the right price. Thanks again

Sydney M.
Sydney M.
6/22/2018
David came by a few minutes after I first called and he diagnosed my issue quickly. I needed to buy a new faucet and he offered to come back that evening and install it. I opted instead for the following evening. Very professional and clean. The technicians wore booties!

Tai-Yii Y.
Tai-Yii Y.
01/03/2021 12:00:00 SA
We had a clogged kitchen sink and called Bad Drains Plumbing. From beginning to end they were communicative, professional and quick. They were able to replace my old pipes in less than 2 hours and left the workspace clean. Can't recommend them enough! The invoicing process was also streamlined and no contact. Every other business needs to take notice!

Arturo M.
Arturo M.
05/06/2021 12:00:00 SA
They was an amazing company! They came in and solved my problems at a fair price! He was teaching his son the trade which is amazing! A true honest gentleman.

Janet P.
Janet P.
07/02/2018 12:00:00 SA
I had a clogged bathtub that wouldn't drain at all so I decided to look for a plumber.
I requested 10 estimates from 10 different companies and David from Fixx it Plumbing and Rooter responded immediately, and gave me the best price.
He showed up to my place within the hour and was extremely professional.
He knew exactly what was wrong and got it fixed within 15 minutes. He was also very helpful answering my questions, and made this an easy, pleasant experience. He was very careful not to get anything dirty,  and at the end of his service he tidied up and left everything nice and clean.
I highly recommend this company, and David was the absolute best!
I give this company 5 well earned stars.
I would not hesitate on using his services in the future.

Ron F.
Ron F.
12/30/2018
I am giving Fixx it Plumbing & Rooter a five star rating!
I had a great experience with David and his business. He gave me a great quote. he stayed with in the quote. he was able to give me a quick service within the same day!!!
I contacted five of the services with higher quotes in delayed response time. (The next day or two days from the date of my requested)
I explained to David that this was a rental property  and that I was in San Francisco at the time of my request. He was able to take care of my tenants and make them very happy! I am putting David into my contact list so in future I will give him the first call!
Again thank you David for your great quote and fast service!!

Jose M.
Jose M.
10/02/2018 12:00:00 SA
David did work at my apartment and at my home. He is very reliable, efficient and prompt.  I highly recommend him. Here are some before and after pictures of my new garbage disposal, pool pipes and kitchen sink repair.

Ron K.
Ron K.
2/22/2019
Excellent response time. Great and fast diagnostics and the crew had my shower pipe repaired and up and running in no time. Definitely will utilize them again for future plumbing needs.

Sam W.
Sam W.
5/22/2021
They were very communicative and I was able to get an appointment really quickly. David was prompt, really nice, and did a great job installing our new toilet. He took away the old one and the bathroom looks great. Would definitely recommend!

James V.
James V.
9/22/2019
I had a leaking yard faucet, which was sending water into my bedroom. The pipe was rusted through from being under dirt for goodness knows how long, so I was pretty sure it couldn't be threaded in order to cap it. I had a sick feeling that I was going to have to re-pipe the whole house just to kill the stupid thing. David came and squeezed into my tiny, filthy crawl-space (truly the stuff of nightmares) found the pipe and capped it, quickly, at a reasonable price, and on a Sunday. He truly is my hero!

Noah S.
Noah S.
5/15/2021
We needed a fix for our tankless water heater on short notice. Not only did Bad Drains come through quickly, but their communication, patience and honesty made the experience truly pleasant! There is a reason they have these perfect reviews, and we will not hesitate to call them again for emergencies, maintenance and upgrades.

Josh J.
Josh J.
06/11/2022 12:00:00 SA
David was perfectly on time, friendly, and resolved my clogged sink in no time. And he came on a Saturday morning no less. Definitely recommend Bad Drains Plumbing for your plumping needs.

Richard T.
Richard T.
04/04/2020 12:00:00 SA
I got great service from this company I highly recommend them they were fast and efficient and very very courteous they got there before the scheduled time and were done within an hour to install a water heater and also took away my old one I highly recommend this company and will use them whenever I have a plumbing problem

Damon L.
Damon L.
8/13/2019
David came out for a garbage disposal that stopped working.  After arrival, it only took him 5 minutes to figure out what was wrong, which was some plastic that had accidentally fallen into the drain and got the blades stuck.  While the disposal started working, David explained the blades seemed dull and the smell coming from the disposal meant it was likely going to need replacing soon.  Not to mention the motor was still making some funny noises and was still really noisy.  No pressure at all from David, but I decided to have the unit replaced since he was already here.  Replacement was done within an hour and he was very neat and clean.  Would definitely recommend to anyone who needs plumbing services!

Jonathan A.
Jonathan A.
1/29/2023
Initially, we called to have our cold water line to the washer checked because only hot water came out. David came and fixed our problem, he saw that the connections were crossed when the washer was first installed (my mistake). He then found that the cold water spigot was leaking. Both bibs were really old and he was able to replace them. He took the time to explain so much to me, I appreciated his knowledge.

Andy H.
Andy H.
02/10/2019 12:00:00 SA
Great experience with David!  Honest, takes time to explain, found the issue quickly, and repaired carefully.  Finding a good plumber is hard and we were fortunate to find a great one in Fixx It!  

We used the Yelp quoting feature with 8 different vendors.  Although Fixx It's quote was not the lowest, we decided to go with David because he answered all our questions and responded promptly.  Told us a time he was available and arrived at that time.  

Our gas pipe had a leak and was red tagged by the gas company.  We needed someone fast (on a Sunday) and David came through for us!  Leaks were found under an hour and repairs took another hour.  If you live in NELA, Fixx It needs to be on your list of plumbers to call.

Avalon M.
Avalon M.
10/06/2018 12:00:00 SA
David arrived within the same hour I called to fix our kitchen sink. He was very professional and fixed our issue quickly. I am SO grateful!! Will be calling them again.

Daniel f.
Daniel f.
05/05/2018 12:00:00 SA
David came within the time frame stated and was reasonable priced. I felt he went above and beyond. He was also friendly and professional.

Lawrence S.
Lawrence S.
2/21/2019
I needed to replace a bathroom faucet.  I looked at yelp and called Fixx It because they were located close to the house.  David answered my call right away, gave me a good quote... and he was able to come out same day within a couple of hours.  He replaced the faucet very quickly... so great experience all the way around.

Courtney N.
Courtney N.
12/16/2018
David added service valves and copper pipes so he could flush my 2x 14 year old tankless hot water systems. He also installed a drip leg and TPR Valves. David asked questions he needed to get the right information then offered a fair price. The total cost was $840.

I had a plumber recommended by my Home Warranty insurance company who initially gave a quote for the work, but I was hesitant to go with him because he didn't notice that I needed service valves. When he discovered his mistake, he increased his price to $200 more than David's. When he didn't hear back from me, he dropped the price lower than David's quote (without me asking), but it was only by a tiny amount and I'd much rather go with someone like David who knew what he was doing and offered a fair price from the start!

So glad to find an honest guy for all future work I might have. Thank you!

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