B & G Plumbing

P and G Plumbing has been the company I have used for 27 yrs. Our family has build several custom homes in Jacksonville, our builders used
B and G. The service has been top notch without any dips over the years. They always treated like I was their only customer.

Lori helped me with finding a new replacement faucet, not only did she get done immediately but saved me a lot of money. Great customer service is sometimes very hard to find these days but Lori went above and beyond!! Thank you

HORRIBLE EXPERIENCE!! Do NOT use these guys!! They sent two guys out to install my free standing tub. The main guy was on the phone the entire time giving someone else instructions on how to fix their plumbing and the second guy was sitting around waiting for the first guy to get off the phone. All the while, I'm getting frustrated because I know they're charging me by the hour & quarter hour. They would leave on two supply runs & come back 1.5 hours later each time. I knew that something was not right but didn't speak up because I had taken the day off from work and wanted them to just finish the job at this point. I was relieved when it was finished but right after they left, the tub starts leaking heavily & a huge puddle starts forming and growing around it. We had to shut off the water supply to the house & were not be able to use running water for two days. Meanwhile, I call the main office & a Laurie or Lauren gives me attitude and accuses me of trying to cop out on payment. No woman, I want you to send someone out to fix this leak & install this tub properly so we can turn on the water supply to the house & actually shower. Her reply was You mean to tell me that you have no other way of washing yourselves besides using this ONE tub?? Omg, woman. We had to turn off the entire water supply to the house or else the tub would leak!! So she offered to send the same guy out to fix it. No way!! I requested someone else. Finally, they sent another guy out & I had to take another day off & waited for him for hours. He seemed much more experienced. Diagnosed the issue & admitted the first guy did a s**t job & that it could've been done faster & correctly & cleaner had he installed it. He also pointed out where the first guy had damaged my brand new floor tiles and agreed to come back the next day to re-install the tub. So I took today off (third day off) & just called Laurie / Lauren to see when this experienced guy could come out & she says his schedule is booked today & tries to accuse me of trying to cop out on paying. Meanwhile, my tub is still not installed, my floor tiles are damaged, I have no running water, & I have taken three days off from work.

no stars here!
two guys come in to take out dishwasher and replace with another.
after turning on electrical breaker nothing but sparks!! second attempt the same thing. said we need an electrician. upon their departure i (not a plumber nor electrician) looked under dishwasher to inspect and found where the spark was coming from. took off metal box and found a wire that was exposed and touching the metal plate. i put duct tape on the wire, connected with existing wire nuts, turned breaker back on and presto the dishwasher works.
    oh!!  one more thing!! the plumbers didnt connect the drain hose either. so you can guess what happened!?! water over the kitchen floor and under dishwasher! luckily it was a quick catch.
upon contacting b&g plumbing i was told i would get a call back and i did and asked to be compensated to no avail!! they made $200 for what?
                            no stars here. the interior decorator that has referred these plumbers says she is DONE with them! NO thanks b&g.