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Alpine Plumbing and Rooter

Alpine Plumbing and Rooter

Plumbing Service
Long Beach CA

Description


Each and every team member we employ is required to complete a series of skills testing for the trade, as well as a moral evaluation. Along with this vetting process, every technician must pass a criminal background check and is required to be clean-cut and presentable during services. We enforce these company policies to ensure that every employee of Alpine Plumbing & Rooter is a reliable and honest individual who makes you feel comfortable and confident that you've chosen the best plumbing service available. We also enforce these policies to ensure the safety of your home and property. With so many plumbing companies out there, why choose us? Because our highly trained professional staff care about your plumbing. We've built our reputation on reliability and integrity, and by understanding the stress that a sudden plumbing problem can create. No matter how large or small the job, we ensure that we've done everything possible to resolve your situation satisfactorily and inform you on how to prevent further problems.. At Alpine Plumbing & Rooter, we always take the time required to understand your concerns and meet your needs. We take great pride in our work and treat every home and business with respect, as if it were our own. No job site will be left less clean than it was upon our arrival. To us, you're more than just an invoice...

HISTORY


Established in 2013.
since 2013 we have helped home owners and business owners take care of their plumbing and drain problems right the first time.Our company is family owned and operated and strive to be the best at what we do every day.Our professional service team members are trained in the latest plumbing tools and technology in the industry to ensure the quickest and most cost efficient solution for all your plumbing needs. Here at Alpine Plumbing it is our goal to provide the not only the best service but a clan and friendly service.

ABOUT BUSINESS OWNER


Since 1990 I have prided myself superior service, and top-notch quality work. Seeing the quality and customer service was becoming lost in the industry I found that no company that I was at took pride in their customers the way I do, leading me to start Alpine Plumbing and Rooter. My promise to my customers is that our friendly and courteous team members have enthusiasm for what they do that cannot be matched. I believe in doing things right the first time. We are honored to be your local plumbing and Rooter service.

SERVICES


Reviews


Ryan C.
Ryan C.
6/23/2021
While doing maintenance on a toilet in our home, the very old valve at the wall broke. I called Alpine for an emergency repair, and they showed up only a few hours later. Jimmy Guerra showed up and was extremely polite and respectful. He had the job done in 30 minutes, and Alpine charged substantially less than I anticipated. Very happy with their quick and professional service. Thanks, Alpine team.

Ruben C.
Ruben C.
04/11/2021 12:00:00 SA
Received some great service from Ruben at Alpine Plumbing & Rooter. I called this morning because I needed someone to come out to unclog my toilets, and Ruben was sent shortly after, and completed the job quickly. Great service and great prices!

Rod G.
Rod G.
8/23/2020
Fourth time using Alpine Plumbing. Dominic was on time, very knowledgeable and kept the working space clean. I will definitely keep using this company

Judith B.
Judith B.
11/21/2020
Jimmy, Vincent and their team were awesome! They were very professional, prompt, and got the job done right. I highly recommend their services to family, friends and the community. They have all the high tech equipment to show customers where the plumbing needs fixing as well as what normal looks like. They explain all the work necessary and give you options. Plumbing in general is a costly expense but Alpine plumbing gets it done right which is priceless. I have some peace of mind now that the plumbing in my old and new house are ship shape. Thank you!

Nick S.
Nick S.
5/31/2022
We've had Alpine Plumbing come out twice - once to install a new toilet, and once to maintenance a tankless water heater. They were quick and efficient on both visits; I would definitely choose them again in the future.

Josie S.
Josie S.
11/11/2018 12:00:00 SA
Amazing service!!  Our bathroom overflowed tonight and we placed an emergency call.  Within 20 minutes Vince came out and fixed our issue...darn tree roots!! Great work and my hubby and I are so happy.  Would totally recommend to anyone that needs plumbing services!  Thank you so much!!

Javier L.
Javier L.
4/28/2023
They explained what was involved for work to be completed. Still gathering competing quotes for ball valve installation but they don't do PVC related to sprinklers.

Dyan R.
Dyan R.
3/15/2023
Great response & great service. Brett was very professional - would definitely have them come out again for plumbing issues.

Mike C.
Mike C.
3/16/2022
Hired Mike to do a leak detection across my house and was able schedule a appointment the next few days.  Found out we had a leaking underground pipe that was drawing water by 45 gallons every hour since end of last year.  After all terms and pricing, Mike was able to vacate the problem pipe and install a new copper piping with foam plastic protection the following day.  Service wise five stars, I only deduct one star only because pricing could of been better.  Overall they care about their customer service, so they are a good recommendation if money is not an issue

Jessica L.
Jessica L.
07/05/2020 12:00:00 SA
Dominic came by and helped us out! He was able to fix our sink quickly! He let us know what was wrong, gave us some recommendations for up-keeping, and was friendly! He even took a look at our dish washer & garbage disposal for us. It was all completed within an hour!

He was great & let us know if there were any issues, to call him, and that they give 30 days to call if there any future issues. They accept card & cash!

If we have any future issues, we will ask for Dominic!

Update:
They called to reschedule for today (Sunday), and notified us they will be here within 20 mins! I will update this review again as soon as they are finished.

Ryan M.
Ryan M.
10/16/2018
I had a clogged kitchen sink drain that had finally gotten out of control. I requested a quote via Yelp and got an almost instant response. Lucky for me, they were able to come out 90 minutes after the request. Unlucky for me, the problem was more than a simple clog but 35 years of accumulated grease and gunk that was the issue. They were able to come back out the same day and did a hydro cleaning of my line to clear all junk that out. The price was every reasonable and the guys that came out (Matt and Vincent) were both extremely friendly and professional. I cannot recommend this company highly enough!!

Anne C.
Anne C.
12/23/2021
My parent's water heater stopped working. They called the gas company who told them they could come out sometime between 7am and 8pm. When my dad told me about it, I looked up plumbers on Yelp and saw all of the great reviews for Alpine plumbing. I called them to see if they could come by today.  They said they could and they were at their house a little over an hour later. Dominic figured out it was just the pilot that was off and turned it back on. Great response and great service. Especially since it was very cold today and raining. I highly recommend Alpine plumbing and they're going to be our go to plumbers at our house from now on.

Juan D.
Juan D.
6/16/2020
Could not have asked for a better experience.  Dealing with plumbing issues is of course, very disconcerting.  Dominic from Alpine was assigned to our project.  He was professional courteous and knowledgeable.  Our project was much more complicated than originally thought.  Dominic kept us abreast of the difficulties and worked diligently to resolve the matter in the least expensive manner, while maintaining a high level of quality.  I am very grateful for his consideration and that of his supervisors.  I highly recommend this company.

Tj J.
Tj J.
7/20/2021
Absolutely  punctual, professional and affordable!
I dealt with Jimmy who was extremely knowledgeable ,friendly and he really put me at ease with my concerns'

Angel V.
Angel V.
11/29/2022
Alpine Plumbing was  sport on! They were punctual and their pricing was fair.Ruben was easy to communicate with, professional and very helpful. Was a pleasure working with Alpine. Took care of my drain problem. I would highly recommend  Alpine Plumbing.

Priscilla S.
Priscilla S.
08/02/2023 12:00:00 SA
Our home warranty company couldn't get a contractor to us for days. But we needed a plumber right away. Low water pressure inside our home. APR sent John over same day. He confirmed it was our water softener causing all the issues. We have 4 sinks, 3 toilets, 2 water heaters, 2 showers, a tub, a dishwasher, a washing machine and a refrigerator with a waterline.  Everything works again and I'm very glad I didn't wait for the home warranty to send someone later.

Sylvia T.
Sylvia T.
09/04/2021 12:00:00 SA
Thank you Alpine Plumbing and Rooter for a great customer experience. This company is prompt courteous reliable and very sanitary in their work methods and their pricing is competitive and their services professional!

Sarah P.
Sarah P.
3/29/2021
Called to request an estimate for a drain leak and they sent someone out right away!  Jimmy G called and arrived within 40 minutes and was very thorough with inspecting out leak and identifying our issue. He even helped unhook and rehook our washer to test out the leak.  We will need to consider our options due to finances but definitely give 5 stars for the service we received today.

Jenny P.
Jenny P.
12/25/2022
We've had problems with a leaky faucet for the past few weeks and the water bill was very high as a result. I called Alpine and they were able to schedule an appointment two days later right in time for Christmas. They replaced the faucet and that fixed the problem right away! I will definitely call them again for any future problems.

Twila C.
Twila C.
5/26/2021
Jimmy G did a great job. I was able to get an appointment for my estimate for the next day. He called ahead and showed up on time. Work was done same day and took him no time at all. Very happy with their service.

Mike A.
Mike A.
02/07/2020 12:00:00 SA
I had an issue with a bathroom tub faucet that did not send water to the shower head in my home that I recently moved into. After I opened yelp, I saw Aplline Plumbing & Router  had good reviews. I gave them a call and someone answered and was able to set up an appointment for me later that day. The plumber arrived and was professional and took  care of the problem. I recommend this company and I will also keep them  in mind if I need plumbing service again.

Kenton W.
Kenton W.
3/25/2020
I've had Alpine work on plumbing issues for me both big and small and they are great about communicating throughout the process and are always friendly. Highly recommend them for your plumbing needs

Michael I.
Michael I.
01/10/2023 12:00:00 SA
Alpine came out and put all new parts in 150$. Still didn't work,came our again, said need new toilet would put in for 365$ or 600$ if he brought  toilet.  I said what about all the new parts and he said we could put them in new toilet, but new toilets  come with parts. Absolutely  a rip off

Bob M.
Bob M.
6/21/2018
I had a slow main drain that I knew was going to get worse at any time and we have an event to attend tonight. I was referred to Alpine plumbing by Brian Hull, who we have used in the past, but who was busy on other jobs today.

Vince came out to the house and was very clean, respectful, knowledgeable  and professional.  He quickly cleared the main drain and then put a camera through to show me where the roots were coming through the joints of the old clay pipe.  He then gave me an estimate to eliminate the root problem in the future by replacing the bad section of pipe.
The cost for his time here, clearing the drain and then the camera work, is more than reasonable and I would definitely recommend him.

Bob McPherson

Sherri K.
Sherri K.
07/10/2019 12:00:00 SA
We had a crazy leak early this morning and everywhere else I called was closed. Alpine answered the phone right away and had someone over in less than 45 minutes. Vincent showed us how to turn all the water off and addressed the issue. He was extremely helpful. I highly recommend Alpine!

Thomas H.
Thomas H.
6/23/2023
Alpine was great and the tech Tom was awesome as well.  Tom was very knowledgeable and solved my issue!!

Lean R.
Lean R.
11/17/2018
Vince and Thomas took care of me. Both approachable and professional. Hoping I wont need them for something major in the future but if it happens, they are definitely my go-to.

Amy S.
Amy S.
3/17/2022
We had bad luck with a plumber sent by our warranty company who told us there was no way to snake our drain line because the cleanout cap could not be removed. We called Alpine for a second opinion, and their technician was able to remove the cap and solve the problem within minutes. Mike was a total professional who took the time to answer all of our questions and provide advice on future possible repairs. I would definitely work with Alpine again in the future.

Larry L.
Larry L.
7/20/2021
I received a quick response from alpine plumbing and Jimmy Guerra came out earlier than scheduled Jimmy sized up my problem and gave me a great solution I would recommend them!!

Tarun M.
Tarun M.
9/23/2020
Solid team! Very responsive. Thanks to Dominic, Tony and the APR team for the plumbing issues they resolved for us. We'll be sticking with them from now on.

Memo R.
Memo R.
04/06/2019 12:00:00 SA
Fast response, great!!!!! Service, very informative and very knowledgeable.  Definitely referring to family and friends and if needed will contact for service again!!  Thank you guys!!!!

Stephen T.
Stephen T.
12/21/2021
Could not be happier with the work Elijah did for us. Very reasonably priced valve and faucet replacement, Elijah went above and beyond to get the job done neatly and quickly. Would highly recommend!

Anna R.
Anna R.
5/13/2020
I had a clogged kitchen sink and called Alpine. They came out the next morning and took care of it at a reasonable price. The plumber was very professional. I will definitely be calling them next time too!

Virendra K.
Virendra K.
4/21/2019
Excellent and efficient service.
Will call back again if needed.
Work was done properly.

Scott Fletcher ..
Scott Fletcher ..
7/21/2023
David was great to work with from beginning to end. He went above and beyond for me and my family. We have had issues with our tankless water heater for many years and he resolved everything. The whole process was painless and smooth. We valued David's work and his professionalism. We would absolutely recommend David and Alpine to all our friends and family!!

Lindsay H.
Lindsay H.
8/15/2020
Herb did an excellent job and came so quickly to service our emergency call. It was a pleasure working with this company. Lauren was so friendly and helped us right away. We will definitely be using Alpine Plumbing again.

Jennifer S.
Jennifer S.
5/13/2023
I had a toilet clog the day before the Mom's were coming over for Mother's Day. No bueno!
Within an hour and a half Kyle came by and took care of it.
He was so great. He was very nice and informative. My dog likes him too.
If I could give him 100 stars, I would.

Linda A.
Linda A.
08/11/2022 12:00:00 SA
If anyone is in need of a plumber, this is the company to go with. By far the best customer service and always reliable. This company and their employees always have gone out of their way to make sure I was satisfied. This is why I'm a returned customer. Unfortunately I can't remember the names of the plumbers that have been to my house but today Ruben was fantastic very helpful very professional. Thank you!

Ameera K.
Ameera K.
7/21/2019
We had a Sunday morning toilet backup. They were the first to respond (owner himself responds, which is great!), within 5 minutes. Matthew called and texted ahead of coming, and was on time. Very courteous and were able to take care of the issue within 5 minutes. All in all, very professional. I would highly recommend!

Shigueru T.
Shigueru T.
10/24/2021
Ask for Jimmy Guerra. - He was excellent in explaining the job thoroughly to make sure I understood exactly what the problems were, how my plumbing works and what the solutions needed were.  Asked them to come out for a washing machine drain that was overflowing. The plumber, Jimmy Guerra, explained that my washer's drain line was connected to the line for the kitchen sink.  He said it would cost $75 to run the snake down the line to unclog it.  When he ran the line, he hit several rough spots where the snake didn't move through easily.  He explained that for the laundry, there's usually link that is backing things up, but for the kitchen sink, there's also grease.  The grease has the consistency of peanut butter, and so the snake doesn't help much; it just makes a hole through the peanut butter,  but it doesn't get rid of the grease.  Therefore, he explained, there's a need to run hydrojetting in order to push the grease with strong pressured water.  This could be like 1 or two hours.  He also explained that this service comes with the camera inspection.  They were able to show me what the camera showed, the inside of my cast iron plumbing, the problems I was having, and also the problems that I could expect to have in the future.  Jimmy Guerra was very much on time, and explained everything thoroughly. The hydrojetting was $495, but they didn't stack charges, which meant that they didn't charge me the $75 for the snake, since it didn't fix the problem.  They only charged me the hydrojetting costs.

Alfredo E.
Alfredo E.
12/20/2021
Water heater was leaking in multiple places with visible corrosion. Matthew came and gave me an estimate and replaced it. The job was done in a timely manner and Matthew was very professional.

Victor D.
Victor D.
1/19/2021
Out water heater went out late on a Saturday evening and it was a holiday weekend.  We woke up the next morning and started calling highly reviewed local plumbing companies.  And while others could not or would not schedule a visit until Tuesday, Alpine came out the same day (Sunday).  I thought I was in for a new water heater but Shawn offered to attempt a repair and indicated if it wasn't successful I'd receive a discount.  Unfortunately their parts vendor/office was closed but on Monday he returned and successfully got us up and running.  We couldn't be happier with the service and definitely couldn't stand the thought of taking another breathe zapping cold shower!  Thank you Alpine Plumbing!

Mrs. Cee R.
Mrs. Cee R.
5/26/2021
We just moved into a new house and the spigot the in backyard was too big for the hose I bought...so my husband and I have purchased (and returned some) 'adapters' to try to get our hose to connect.  Today was the last straw.  One 'connector' that I bought and one that my husband bought both came in today.  Both didn't fit.  I wasn't sure if the part on the spigot that was making it bigger than standard could come off.  So, I came to Yelp, and typed away with my problem. Alpine Plumbing said they could fit me in today for a free estimate...ok cool...'what's this going to cost?'...Mike and Hiram come out, take a look and say we can replace it no big deal and the cost was almost nothing when I think of what we've already spent in adapters.  Score! Mike and Hiram was conscientous, friendly and FAST!!! My goodness.  Less than 20 minutes to replace the spigot.  Amazing.  I am happy!!!! yay!  Thank you Mike and Hiram.

Melissa M.
Melissa M.
7/14/2023
David communicated with us about arrival time and finished the project in a timely manner. He was very personable and we could tell that he really enjoys working for this company.

Leilani G.
Leilani G.
6/18/2020
The toilet backed up at my Mom's house and eventually so was her sink. Initially called another plumber and after an hour of trouble shooting they told us to call a different plumber because the problem is further down the drain and they don't want to make a mess :-(! They were even hesitant to use their auger on the clean out for the same reason.
We called Alpine Plumbing and they were very professional and arrived on time. They investigated the problem from different angles and used a plumbing camera snake to pinpoint the exact location of the problem. Their pricing was reasonable considering the following:
- They had to cut through a 2X2 ft. concrete in the garage
- Cleared out the clog
- Installed a new clean out for future use
- Cleaned out all the sinks
- Reseat the toilet with a new gasket
Once they installed the new clean out, they wanted to be proactive and inspected the sewer line from our garage to the street. Using their camera, they found that the downstream pipe was crumbling. They gave us a senior rate at this point to cover the entire work. They also provided us financing options. Thank you Matthew!
They had to excavate a 3X3 ft. hole in the driveway and run a new sewer line. All this work was done in 3 days and they did not walk away until all the cement was closed nicely and drains were flowing. We're good for the next 10 years!!
Since all this happened in the midst of a pandemic, they were conscientious about my elderly Mom and they wore masks as they came in and out of her house. They were also patient with her repetitive questions since she has dementia. Shout out to Dominic for the excellent service provided to us. Will definitely call Alpine Plumbing again and will definitely recommend!!
Oh and the office was very responsive as well. Asked for some revisions to the invoice and it was in the e-mail within a few minutes. Good job guys!

Keith D.
Keith D.
07/09/2020 12:00:00 SA
These guys were quick to quote and respond. Anthony came out within a couple of hours and fixed the clog in our main line. Their price was right on (actually cheaper than the competition) and I will definitely use this company again. Even came with a 30 day warranty. Thanks APR!!

Elsa G.
Elsa G.
6/14/2020
We had a leaky kitchen sink and Alpine Plumbing & Rooter was the first to respond.  We waited less than two hours and they came to problem- solve the situation. They provided a free estimate.  The problem was resolved quickly and efficiently. We received very courteous service at a very reasonable price. Thank you! I highly recommend.

Cody P.
Cody P.
6/25/2022
We had the privilege today of having Tyler come out to look at our plumbing issue, and he was nothing less than exceptional. I will highly recommend Alpine Plumbing to all my friends in the future and have them request Tyler for any of their plumbing needs. Thanks again to Tyler for putting in a hard day of work, and we wish you the best.

Jesse M.
Jesse M.
6/20/2023
I had an issue with my halo5 filtration system . I called and Robert responded to my home within a hour. He took the time to explain the function and how to program it if I needed to adjust it again. He was courteous and very patient with my questions. I would recommend this business any time. Thanks Robert for being so professional.

Sylvia G.
Sylvia G.
02/03/2021 12:00:00 SA
Jimmy was very knowledgable, professional and efficient.  Great experience with the company!

Jim Y.
Jim Y.
1/26/2021
My new go to plumbing company. I had a leak in my ceiling and needed it fixed asap.  I decided to give Alpine a try and it was the right decision. They sent out a plumber asap. The plumber arrived on time and was very professional. (Also, COVID safe). The plumber was able to diagnose the problem without cutting a huge whole in my ceiling. I am very happy with the results. I have found my new go to plumbing company!

Melinda D.
Melinda D.
12/01/2018 12:00:00 SA
Hello yelpers. I have a sad sad story. My house after 23 years had a leak in the foundation near where the dishwasher is. Well I called got some estimates. And Vince came to my house and spoke to my husband and I are about what is going to happen. Most homeowners have home insurance to Bill but this doesn't have anything to do with my insurance. I got to tell you my experience of going through this which is very painful cuz it's very expensive. Well Vince explained everything walked us through every aspect of what's going to happen. I was impressed when they showed up on a Friday at 8:30 and they were out of here by 2:15. They did a major job probably five guys were in my house. And this horrendous project went by quickly and I had hot water and I had water. Because of the leak. They've made this so less painful. And we got a reasonable quote. Vince your the man dude! LOL thank you so very much for helping us through this trying time. Homeowners your plumbing does not last forever. I know scary huh. Well make sure you call Alpine to lessen the pain. Very large project and a new water heater. I am ready for the holidays. Ho ho ho and Merry Christmas! Vince was our Santa this year! If you have plumbing needs called The Man. That would be Vince he'll take care of you and explain everything all the way through. Happy yelping!

Os R.
Os R.
10/23/2021
These guys are great - great customer service and it was a smooth process. The communication was excellent with them.  I would highly recommend this company. Mike took great care of me and kept us informed of everything.

Elizabeth G.
Elizabeth G.
04/03/2020 12:00:00 SA
This was the first time that I used their services. They responded fast to my yelp and sent over their technician Anthony. He was here right away and was professional and honest and polite. They are very resonable priced. I will definetly be ising them again.

J K.
J K.
02/05/2023 12:00:00 SA
Less than four hours between the time I did a Yelp search to the time the problem was fixed. Amazingly fast and great service. Will be my go-to for any future issues.

Michael A.
Michael A.
8/29/2022
Called Alpine out for a bad toilet clog. Minor scheduling issue using Yelp Messenger, but the issue was handled promptly and they had a tech out here within a few hours. The tech was clean, respectful and had the issue fixed quickly.  I can see why this place gets these great ratings!!

Dave M.
Dave M.
06/11/2020 12:00:00 SA
Good experience with Alpine. Herb was on time, communicated well and did a great job clearing out a stubborn drain.

Jalane C.
Jalane C.
03/10/2019 12:00:00 SA
I called this company late one evening and to my surprise someone answered the phone. They sent someone to my house first thing the next day to help us resolve our plumbing issues. They were very professional, reliable and friendly! Highly recommend!

Christopher G.
Christopher G.
06/06/2023 12:00:00 SA
These guys were truly professional! Kyle was very helpful and very knowledgeable about what we needed for our bathroom and kitchen setups. Will definitely call Alpine Plumbing and Repair to come back when the time arises.

Euie J.
Euie J.
08/08/2021 12:00:00 SA
Jimmy came to our clinic and he did a superb job. He was very pleasant, polite and professional! This company is a good find! I hope I won't be needing their services again but when I do, I would be a repeat client.

Pete G.
Pete G.
6/25/2023
I've used Alpine 3 times now and I cannot say enough good things about this company. Everyone that's come by to do work has been friendly, professional, and done an extremely good job. I've had my water heater replaced, drain hydro jet cleaned, and leaky gas valve replaced. As a home owner it's a great feeling knowing such a reliable company is just one call away.

Keyanna R.
Keyanna R.
4/30/2021
Fast, professional, personable, knowledgeable... the whole package. I am an active realtor here in LA and I could not recommend these guys more! Fantastic experience for all my clients!

Derwin V.
Derwin V.
04/02/2020 12:00:00 SA
Dominique the plumber came, diagnosed and fixed the issue. Quick, fast. Thanks. Great company and will do business with them in the future.

Avani C.
Avani C.
11/24/2018
We had an excellent experience. I would highly recommend Alpine Plumbing. I will definitely use them again.

Fernando L.
Fernando L.
02/02/2021 12:00:00 SA
There was a restroom water supply issue that was resolved promptly and within the same day. Shawn helped us get it replaced and got the toilet to work with the bidet! I wanted to get 2 more bidets installed throughout the house but unfortunately it would have been too pricey ($125 each), so I will have to use another personal mechanic for that who charges $25/each. Overall, I am pretty happy with the service and look forward to utilizing their services again!

Gerald E.
Gerald E.
01/04/2021 12:00:00 SA
I normally don't write reviews, but I can definitely say this is the best plumbing companies that I have ever used. They have highly trained and professional technicians and are very honest and reliable. Brian, the technician that worked on my plumbing issue was very knowledgeable, honest and polite. Highly recommended A+++++

Daniella A.
Daniella A.
04/04/2023 12:00:00 SA
I had  a drain stoppage and needed it cleared immediately since I was having company over later that evening , I had the pleasure of having Ruben out and cleared it in no time, I was so relieved, Thank you Ruben! He is a life saver!
Will be using you in future!

Ginger P.
Ginger P.
12/02/2022 12:00:00 SA
We had a backup in the mainline. Contacted Alpine and they came out the same day. Chip was the plumber who came out. He was great. Friendly, knowledgeable and fixed the problem quickly. He also gave us some advice on what we may want to do to ensure we have no additional problems. We will definitely use Alpine and request Chip again.

Caroline C.
Caroline C.
4/16/2021
The water pressure regulator exploded in the middle of the night (many thanks to our neighbor who woke us up to tell us about the fountain in the front yard!). With the water turned off, we were eager to get the problem fixed as quickly as possible. Alpine got right on it and we had everything back to normal before brunch! Ruben even replaced a part of the water assembly not connected to the regulator and threw that bit in for free. If you need a plumber you can trust not to rip you off and to be there when you need them, give Alpine a call. They're amazing!

Erik S.
Erik S.
3/17/2021
They changed my shower cartridge.

Shawn A. Was the one who serviced my home. They gave me an estimated window of 2 hours and came during that time. I have used them in the past so I trusted their estimate to be a great price.

They said it would be about a 2-3 hour window to be in and out and everything worked out. Sean asked if we wanted him to wear booties and being proactive which we appreciate and didn't make it awkward. Also wore a mask as well.

Thanks again Alpine!

Jose E.
Jose E.
8/20/2022
Plumbing issues after a few months of moving in to our new home. Hesitant to call a plumber because of the costs associated with plumbing work. Never fear when calling Alpine plumbing! Herb came out and explained everything clearly and was super efficient. Surprised at the great quote he gave us and how clean the job was. Didn't even seem like a plumber was here. Would highly recommend Herb and Alpine Plumbing to anyone needing plumbing repairs.

Victor F.
Victor F.
5/15/2020
When I got stuck in a rut, Alpine was there to save me. They sent me Herb who listened to all my problems and delivered very professional work. Herb was very personable and explained everything I was doing. I asked him tons of questions and he rose to the occasion and answered.

He also brought Brandon who was very nice and helpful. He was brave enough to do the sewer work with a smile.

10/10, I'd use again

Stephanie P.
Stephanie P.
6/18/2021
I am very pleased with the service Alpine plumbing has done for me. Dominic was patient with me because I was deciding if I should just repair or buy a new water heater. He explained everything what I should decide on. I chose to buy a new water heater and Dominic and Walter did a great job installing my new water heater. It was professionally done! Dominic came on time and they both finished the work promptly. I am happy with what they have done. I do recommend Alpine plumbing!!

Jennifer R.
Jennifer R.
5/19/2021
Great company!  The tech was friendly and super helpful!  Could not be happier! I recommend Alpine.

Grace C.
Grace C.
09/02/2022 12:00:00 SA
Usually I only read reviews from other people instead of writing one. I want to thank Alpine plumbing sending your staff John E to assess my leaking pipes problems. Before I called alpine plumbing, I had another plumbing company with the 4.5 stars & the highest responses in yelps come to check the same problems, he didn't give me much details but he gave me an expensive estimate. When John E arrived and he is very professional explained details to me and how he needed to repair problems and Warrenty, more important he gave me a reasonable estimate much less than the previous plumbing Co. They gave to me. He arrived on time and very patiently answered my questions, I definitely will use their service again. And thank you John E for your professionalism and efficiency of your work

Daniel A.
Daniel A.
6/21/2022
Herb and Gilbert were the best! Came when they said they were gonna come (very prompt) and helped with the Blockage I had with my kitchen. Also affordable as well, I'm happy with the work and will be keeping these guys in mind for any plumbing issue I have in the future. Thanks !

Aplus Dance S.
Aplus Dance S.
12/09/2019 12:00:00 SA
Prompt response, friendly and knowledgeable technician, will definitely call the for the emergencies!!! =]

Marin L.
Marin L.
02/09/2022 12:00:00 SA
I used this company again because I liked their service last year. Again, they're quick, simple and professional. They already had my info in their system so the process was very easy.
Jimmy took care of the issue in 5 minutes. He is very nice and knowledgeable. I'll definitely ask him again.
Recommend!!

Megawati T.
Megawati T.
3/24/2020
Hey, thanks for your quick response and service! Your guys are coming as soon as I'm contating you through yelp. Thanks for making my life easier!

Jon O.
Jon O.
7/26/2022
Analyzed the problem and fixed the problem.  Technicians were friendly and informative.  I would recommend Alpine Plumbing in the future.

Barb M.
Barb M.
05/10/2022 12:00:00 SA
We used Alpine Plumbing and Rooter to replace our outdated and decaying plumbing.  Eric, and his team,  were professional, responsive, efficient, and clean with our  job.  Eric was extremely helpful and communicated throughout the project. He showed us the camera view of our plumbing and explained the options. It was a very big job because we also did pipe lining to the sewer line.  Raphael was our on-site project manager and he was very considerate of our schedule and responsive to our questions. We had a few unexpected challenges and they were prompt to offer solutions without adding to our cost. I highly recommend Alpine Plumbing & Rooter! Thank you Eric, Raphael and the Alpine team!

Vincent B.
Vincent B.
9/28/2018
I was looking for a reputable plumber as we had sewage seeping up from the drains in our showers and toilets. After looking at the several listings online, I came across Alpine.

From the minute I contacted them the experience was professional and informative. Having initially spoken with Matt, I made an appointment for his team to come by and inspect and clean out my sewer pipe. Matt and Vince showed up that same day and immediately got to work. They proceeded to inspect and snake the clean out pipe from the house. After several attempts at trying to clean out the pipe, they discovered that the lateral pipe connecting to the main sewer pipe was inundated with roots from a tree the previous owners had planted 40 years prior.

It was advised by Vince that the connecting pipe be cleaned or thermal-sleeved as there may be damage, and as discovered the pipe was completely clogged.

At this point the only course of action was to replace the pipe connecting to the main sewer.

From that point on the team came through as professionals. Vince and Matt kept me updated with text in the process and up to the minute on inspectors and pulling of permits and dealing with the city. This made for a calm and professional experience without the rush and incessant pushing to get paid.

The overall work took the better part of a week and the crew was conscientious and respectful of  our home, the neighborhood and our yard. All while being present while contractors did the work.

Alpine is extremely professional, courteous and friendly. I highly recommend them!

Pa R.
Pa R.
6/19/2023
Kyle came to the house to perform a leak check. On time, courteous, very professional and had good advice for me. Great service and great price. I'll definitely call Alpine in the future for plumbing work.

Ricardo S.
Ricardo S.
4/14/2019
Had them come out to unblock a restroom drain. Great customer service from beginning to end. Did what was required to unblock the drain. Didn't try and upsell a service. Price was clear from the get go and reasonable. Will definitely recommend and use again.

Spencer S.
Spencer S.
9/15/2019
Vincent was great! He took the time to make sure the sewer line was fully inspected and had great customer service. I will definitely use him in the future as my go to plumber for real estate transactions!

Miriam P.
Miriam P.
10/28/2022
Used this company more than once, Brandon who usually picks up the phone is great, always willing to help and answer any questions. Cesar has serviced some of our properties and he is amazing. I have to say customer service is great. We are a property management company and any time our tenants are having plumbing issues, Alpine Plumbing is our go to. They are quick to respond and gives us a quote before starting any job. We are extremely happy with their services and always have them on speed dial. Definitely recommend them.

Yojin M.
Yojin M.
1/19/2021
I had a great experience with Alpine company. Jimmy G. Was our technician who came out to help us. We had a great experience working with Jimmy and are grateful for his service and knowledge. Thank you for the awesome service and your help!

Soha Y.
Soha Y.
1/27/2019
I was able to get a quote and book a leak detection appointment within 12 hours. A professional and courteous plumber came and did the job and things couldn't have gone smoother. I'm very happy!

Josh R.
Josh R.
5/15/2021
Shawn is the best!! Used these guys multiple times and they are spot on every time! Will continue to use them and yall should too!

Adam R.
Adam R.
05/07/2020 12:00:00 SA
Great and quick service! Came out and fixed my broken piped really fast. Great customer service.

Gulsen B.
Gulsen B.
02/04/2021 12:00:00 SA
Today I had a flash problem, and as soon as I sent requests through yelp, Alpine plumbing was the first company replied, and they managed to get in my house in 2 hours. Brian did a great job. Although we talked about one flush, he spent his time checking the second and fixes that one too.
From now on, Brian will be my first call for any plumbing work.

Lisa B.
Lisa B.
3/19/2019
We just purchased an older home in San Dimas and a couple days in, the toilets and tub were backed up. We called Alpine based on the Yelp reviews and I am glad we did. They were so polite on the phone, came out in a very timely manner and worked quickly and efficiently. They have gained a customer for life. We are so impressed with their professionalism and I highly recommend them to everyone!

Lisa C.
Lisa C.
12/28/2019
The whole experience was excellent. Vincent came out and use the hydro jet to clear the pipe. He was very professional and courteous. We would definitely use Alpine again!

Sean P.
Sean P.
09/08/2021 12:00:00 SA
As a RE agent, I often run into plumbing issues ranging from minor to major for my clients. Recently I ran into a pretty major issue mid escrow when it was discovered that the main sewer drain had an erosion issue and was leaking. Thankfully Alpine was recommended by the inspection company as my typical go-to plumber was completely swamped. Jimmy G practically saved the deal as a whole. Nice. Professional. Knowledgeable. Can't thank him and the entire Alpine team enough. Also - as someone who has used many plumbers before, Alpine is very competitive with rates and scheduling the repair was no problem.

Kat B.
Kat B.
6/23/2021
Jimmy G, thank you for everything! Not only did he come the same day I needed help, but he was so willing to get the job done in a timely manner. Jimmy is very kind, knowledgeable and despite having to go make a detour to Home Depot, he had a smile on his face and ultimately unclogged our pipes in no time. Thanks Jimmy!

Sofia D.
Sofia D.
06/11/2022 12:00:00 SA
So this company is getting one star for reliability. I was told they would be here within a two hour time frame; however, they did not show up. If you're the kind of person that can sit around the whole day then this is the company for you. I on the other hand, have a busy schedule and punctuality is important. I would not recommend to a friend.

Chris L.
Chris L.
7/25/2020
Came out within a hour and a half and had my shower up and running in no time! Great service and reasonable prices. Highly recommend.

Patricia A.
Patricia A.
05/12/2020 12:00:00 SA
Great service and super fast response! Matthew was on time, explained what my problems were, how to do self-maintenance, and fixed everything quickly, efficiently, and thoroughly! A job very well done! Thanks!

Cynthia B.
Cynthia B.
10/24/2022
I was told I needed work done on my water heater.  I decided to get estimates and got quotes from $250 -$1200 from various plumbers, with one even recommending it would be best to get a new water heater.   Please keep in mind that my water heater was manufactured in 2017 and installed in 2019.  Rafael with Alpine came out, and after assessing the situation, told me the work was not necessary.  I highly recommend including Alpine when getting quotes on your plumbing needs, especially if you want an honest opinion from a reliable company.

Marlon R.
Marlon R.
2/23/2022
Had two plumbing issues for different reasons. One a burst pipe and the other was water backup.

Both visits were thoroughly explained and dealt with the first time thru.

The burst pipe issue was resolved by Dominic abs Ozman.

The water backup was handled by Shawn.

Great customer service with great pricing.

Would highly recommend this company.

Mylie I.
Mylie I.
9/14/2019
Exceptional customer experience. Friendly and honest.  Highly recommended. Late Friday night Bathroom and kitchen sink backed up. I asked for a quote and was so surprised I received a message back right away. Will use Alpine Plumbing for all future plumbing problems.

Raymond W.
Raymond W.
08/05/2021 12:00:00 SA
Matthew came to replace the toilet components all within a half hour. He was courteous, friendly, and honest on his recommendations. Would definitely use Alpine again for any plumbing needs.

Jamie B.
Jamie B.
05/04/2020 12:00:00 SA
I rarely write reviews but I felt like under the COVID-19 circumstances, I will. Everyone I encountered at Alpine Plumbing was responsive, professional, and practiced appropriate safety practices. I had an emergency plumbing emergency and they were quick to come out and repair the shower in less than an hour and that included going to the store! I would highly recommend using this company for any plumbing needs you may have.

Al A.
Al A.
06/05/2023 12:00:00 SA
Kyle did an amazing job as he was very courteous and on time. I would highly recommend Alpine to who ever asks.

Art K.
Art K.
08/04/2023 12:00:00 SA
Needed a new water heater. Hired Alpine to do the job. They were the best offer and Thomas did a very good job explaining what he was proposing. Then he did a great job removing the old water heater and installing the new one. Very professional.  I recommend you contact Thomas at Alpine for your needs.

adriane b.
adriane b.
8/25/2021
I'm so happy I found Alpine plumbing.. Jimmy G. was prompt and very professional.. he had solutions for my mystery plumbing problem and was able to troubleshoot and fix the issue.. will definitely be calling them in the future.. oh and same day appointment was awesome.. thanks

Jodi U.
Jodi U.
10/30/2018
Needed a plumber ASAP. It was late and I figured I wouldn't be able to find someone to come out to take a look at our clogged garbage disposal and water leak in the garage but when I searched online I saw Alpine Plumbing was open 24 hrs.  I called and Vincent and Matthew were here within 10-15 min to assess the issue. I scheduled an appointment for the next day and Vincent arrived right on time.  He was very polite and very professional.  Great work at a reasonable price. The fact this is a family owned business was also a plus for me.  I would definitely call them again if needed in the future!

George C.
George C.
5/26/2019
Once again, Yelpers were right on with this company.  Extremely professional and very reasonably priced.  Vincent was the plumber that took care of our main line inspection.  He showed up on time, was very thorough explaining his findings, and did not try to up sell or exaggerate the findings.  As a realtor, using a trustworthy vendor is very important.  I would not hesitate to use this company again or to refer them to my clients.  Definitely a 5 star company.

Nicole A.
Nicole A.
9/20/2022
Alpine Plumbing did an awesome job! They were very responsive and sent a tech out the same day. Got new pipes under the kitchen sink and new garbage disposal. John was on time and reliable, and did a great job. Thank you!

Darya Z.
Darya Z.
2/18/2021
Jimmy was awesome!  My plumbing problem was quite a job and he handled everything in a professional manner and he was courteous and safe.  I will definitely use this company again.

Jorge G.
Jorge G.
01/08/2023 12:00:00 SA
Shower drain was clogged, was resolved in a matter of minutes. Same for a bathroom sink drain. Tyler was super knowledgeable, informative and friendly. I highly recommend requesting him by name.

V A.
V A.
12/04/2022 12:00:00 SA
I needed my kitchen sink fixed asap it was backed up and leaking under the dishwasher the day of my daughters birthday party . Matthew came out that afternoon when no one else had availability to make it out same day. He was so patient and kind. He even helped to unclogged my daughter bathroom drain. Affordable price and pretty quick too. Thank you!!

werdnA e.
werdnA e.
3/13/2023
Had an issue with my water heater giving me an error code. I called Alpine Plumbing based on a recommendation from a friend who said they were great. Matthew from Alpine Plumbing diagnosed the issue immediately and because it was such a quick fix, declined to charge me anything. Throughout the entire visit, he was courteous and friendly.

I asked if the water filter needed to be replaced in the water heater, and after taking a look, Matthew informed me that it looked like it was not yet time to replace it. In my experience with other plumbing companies, they'll do whatever it is to make a quick buck, but Matthew honestly told me it wasn't necessary, acting honestly even though he was not making a dime off this service call. The next time I have a plumbing issue, Alpine will definitely recieve my business based on my and my friend's experience with them.

Enriko A.
Enriko A.
06/01/2021 12:00:00 SA
For your plumbing needs hire Alpine Plumbing & Rooter. The best! Courteous, professional and friendly.

Ana M.
Ana M.
2/20/2019
Truly great service and took the time on an emergency we had ... came at 11 pm for 59 dollars. Great service

B R.
B R.
5/20/2023
We have been using Alpine for quite a bit at our home and our rental properties. I had a last minute appointment and Tom took care of the problem. He was on time, and was very professional. This is the company that will take care of your plumbing emergencies. Thank you Tom!

Marcus M.
Marcus M.
11/13/2019
When I reached out to Alpine Plumbing, I got a response almost immediately, while others took more than a few day's to respond. Communication was effortless, and the job was done expertly, and in a timely manner.

Steven H.
Steven H.
05/03/2020 12:00:00 SA
Made a last minute inquiry for a faucet change and they got back to me the next morning (and it was a weekend). Scheduled me in for 2pm that day and got the job done exactly as I would have hoped. Awesome service.

Lucy H.
Lucy H.
05/07/2020 12:00:00 SA
Excellent and professional service: and reasonable price! I highly recommend Alpine Plumbing & Rooter.

Steven K.
Steven K.
4/14/2020
Matt and Vince are the best! Our tankless hot water heater broke right in the middle of the Coronavirus lockdown. They came right out, got us a replacement heater, installed it quickly and effectively without making a mess, all for a fraction of the cost quoted by a competitor. They were exceptionally friendly and accommodating (i.e. social distancing). When they found out it was my wife's birthday, they even bought her a cake! Maybe I'm just happy to take a hot shower again, but I can't recommend Alpine enough!

Holly S.
Holly S.
12/02/2022 12:00:00 SA
While in escrow for my first home, I discovered plumbing issues and had 3 separate plumbing inspections done prior to close.  Matthew from Alpine Plumbing was by far the most communicative, knowledgable, and detail oriented.  He answered all our questions (and our countless follow up questions) until we fully understood the scope of work and the severity of the issues.  We were then able to make an informed decision about what concessions we needed from the buyer in order to move forward confidently.  And - he hasn't charged me a penny.  In the world of subcontractors, Matthew and Alpine Plumbing are the rarest of breeds: honest.

Danielle E.
Danielle E.
5/20/2021
Where can I start, I feel like anytime you are at the point where you need a plumber your not in a great place  I called Alpine early on a Saturday morning after having a water back up issue the night before . They were able to make it out that morning, which was great for a first time panicking home owner. Unfortunately what I hoped would be a easy fixed turned into redoing my whole draining system!  Obviously this came as a shock but they did everything they could prior to making the their decisions which ended in a huge project! They were able to come out the following Sunday and start the job and had it done with in the week. They explained every step of the way to us and there team is amazing ! I 100% recommend them if you are in need of a plumber !

Joshua W.
Joshua W.
2/26/2019
Called for a water heater that died the night before. Got right through, had a plumber out within 2 hours. Vincent does great work. Got the old heater removed and the new one installed rather quickly. No pressure or trying to push me into other devices. I've got relatives that were tricked into getting tankless heaters by plumbing companies looking for commissions. Vincent has been very nice, no pressure at all. Focuses on the job and gets it done well. If he's representative of all the plumbers that work for Alpine, I'd say this is a pretty decent bunch.

Definitely recommend them.

Suzy S.
Suzy S.
2/17/2022
Our kitchen sink backed up and we called Alpine plumbing after looking through various Yelp reviews. They answered immediately, and had a team out in under 2 hours. Dominic and Jacob identified the problem, fixed it efficiently and carefully, and made sure everything was running smoothly before leaving. Highly recommend this company!

Michael D.
Michael D.
5/15/2021
Shawn was professional and knowledgeable. He helped us replace a garbage disposal and he was professional and friendly. Would use again.

Lady O.
Lady O.
07/07/2020 12:00:00 SA
I called and got an answer right away! Matthew and Dominic did a fast and excellent job. My kitchen sink is working great! And it was on the weekend too! Thank you so much!

Bradley D.
Bradley D.
02/04/2022 12:00:00 SA
They responded quickly to my problem and we were able to schedule an appointment right away. Jimmy helped us and he was fantastic!

K D.
K D.
6/20/2019
Vincent was very detailed in his explanation of our issues and showed the broken pieces and that was very helpful. They were very efficient with their scheduling and made it here early. We would highly recommend Vincent and Alipine plumbing

Suzette L.
Suzette L.
4/23/2023
This was my first time using Alpine Plumbing. A family member had used them and gave us their number. We had a plumbing emergency yesterday and these guys were able to come out right away. Tyler was professional and provided great costumer service! He was flexible and willing to work with me to ensure the job gets done.

Golnaz N.
Golnaz N.
4/14/2022
We needed a new water heater installed and the sink in our garage removed. Tyler showed up and did such an amazing job. He arrived within an hour of our inquiry, answered all of our questions, and was able to complete the job same-day! We're super grateful and happy with the service!

Sue M.
Sue M.
8/31/2018
Very happy that I was referred to Alpine plumbing! We had major problems with our sewer. Vince was able to diagnose our problem and come up with a solution, while keeping us in the loop every step of the way. They were so professional, hardworking and cleaned up after themselves each day. Can't say enough about Vince, Matt and Brandon. I wouldn't hesitate to recommend them!
Alpine is fortunate to have such professional young men as the face of their company!

Keir T.
Keir T.
5/22/2021
Shawn came out to help us today to address a significant leak in the copper piping of our kitchen. We've had Alpine come out a few times now for plumbing issues we've had. Very pleased with the workmanship and professionalism. Will be our go-to . Thank you

Andrew G.
Andrew G.
4/23/2020
Great workers and really fast in response time. Had an estimate and work done same day. They will work with you on any issues.

Brian W.
Brian W.
11/17/2020
I was installing a new sink faucet but when I went to hook up the drain I realized I was going to need some actual plumbing as everything past the trap wasn't going to fit as it was. So I called Alpine and Mathew showed up the next day. He showed me how I could make things work and what my options were. While one option involved breaking out a wall and lowering the  drain pipe for at least $1100, the other option involved removing a connecting excess drain (which I will leave unhooked) from my hvac and presto the joints then fit. Mathew did not try to upsell me on the more expensive option.  I asked for advice on two other sinks and a drain issue from my dishwasher and he gave advice on which needed new waterlines and anticipated I should be able to handle those repairs myself as I had already replaced a sink faucet...just call him if I had any problems.

A normal service visit they charge $75; Mathew was at my house for maybe 15-20 minutes and he said he did so little he was going to charge me $35 for the call. Now my previous plumber anytime I called him to fix something would always want to replace (not repair) things and quote nothing under $600. So I started to repair everything myself. It's nice to actually find a company which does not sell you on the unnecessary.

Alpine won a new customer today. Thank you very much for your service Mathew.

Sander D.
Sander D.
6/23/2022
I have used these guys several times and they always provide great service. Last year, they saved me almost $1000 and a bathroom remodel when they found the correct (and simple) fix to our shower leak. This morning, I called them about a clogged kitchen drain. Matt Brosnahan was at our house within 30 minutes, promptly identified the issue, got the clog cleared and gave me some good advice how to prevent this issue in the future. Plus he was quick and super courteous.  Big thumbs up for Alpine!

Chanel S.
Chanel S.
5/15/2020
What a dream to work with Alpine. My kitchen sink got clogged and the same day I got an estimate and my appointment was set up ASAP. They made sure they worked with my schedule and called to make sure it was a good time to arrive before they came over. Dominic was professional, courteous, quiet and knowledgeable. He even cleaned up with a wipe down afterwards! Such a bonus! I would definitely go with Alpine again.

Brian K.
Brian K.
6/23/2023
Ryan came out to my house because I was worried about an issue with roots in my pipes. He spent 40 minutes with me, explaining what the issue could be.  After further inspection, he told me it looks fine and nothing was required at the moment. I can't tell you how much I appreciated Ryan's honesty and lack of aggressive sales tactics. My house is old, so when something does go wrong with my plumbing, I will definitely be calling Ryan to fix it.

Bryan S.
Bryan S.
7/30/2021
Found a leak in the upstairs bathroom of our house and called Alpine Plumbing to come out and take a look. They showed up early and confidently explained what needed to be fixed and replaced. This is my fourth time using Alpine and each time I'm very impressed by their work. The group of guys are always professional and well dressed and the prices are always super fair. Thank you Dominic and little Dom for everything! Such a great company to work with.

Carolyn L.
Carolyn L.
3/27/2020
Very Nice young man and great service. Anthony went above and beyond to help us out we will definitely use them again.

Trish E.
Trish E.
7/13/2022
Cesar and Joe did a fantastic job and came out right away to help with a second project during our condo remodel. Highly recommend!!

Kevin N.
Kevin N.
05/02/2022 12:00:00 SA
Many thanks to Tyler and his crew. Everyone did an amazing job. Tyler is very knowledgeable and took his time to explain anything and everything. This guy goes above and beyond and should be recognized for that!

Leon F.
Leon F.
9/24/2018
Update: I had a leak under the kitchen sink. Vince was able to get to me on the same day I called. He promptly and accurately diagnosed the problem and had fixed within the hour. Honestly, with service like that, I don't think I need to look anywhere else for a plumber!

Great work. Vince came by and hooked up my new sink and garbage disposal on Father's Day! Now that's service. He cleaned up nicely after finishing as well. Would definitely recommend

Alex Z.
Alex Z.
7/16/2022
I spent over $500 for high pressure jetting (deep clean) service, and it was only good for a couple of months until the kitchen drainage clog again. We barely used the kitchen recently BTW. I called them and scheduled an appointment for regular unclog service. They said they will come over at 10:00 next day, but nobody show up and I made a few calls to follow up with them. Every time when I call, they said they are on their way, so I have cancel my other appointments and waiting for them! They didn't show up until the end of the day!! They don't respect your time at all!
====Update:
They did show up at around 3:30pm after I post this review. The guy said I will need to pay full amount for unclogging service since deep clean warranty only good for 2 months even though they told me the service could prevent the clogging issue for 2-5 yrs when they initially worked on it. I let them go and decide to pay more to hire another plumbing guy to unclog the pipe.

Firas A.
Firas A.
9/16/2020
Matthew and Jimmy were very professional and addressed my issue very fast. Matthew suggested other ways to help drain and clear the sink before charging me for the service. I used the bleach and hot water as recommended and the sink started to drain faster. They fixed the kitchen disposer as well in just few seconds and didn't charge me for that either. I would definitely call Alpine Plumbing & Rooter for any future plumbing issues.

Peter H.
Peter H.
3/24/2020
I called them for a toilet problem I had at my rental and these guys were great.  From the responsiveness of the owner Edward to the professionalism of the technician Matt that came out to fix the problem.  I'm very impressed with their service.  The price was upfront and reasonable and I will use them again.

Katie K.
Katie K.
12/04/2022 12:00:00 SA
Rafael provided helpful and efficient service. Five stars for the service. He helped me replace my leaking faucet and gave me tips on how to keep other drains flowing.

Jon H.
Jon H.
3/24/2020
Alpine came through once again! Same day service with hydro blast cleaning. Quick and clean! Thanks again!

Casey C.
Casey C.
02/11/2020 12:00:00 SA
I am very pleased with the speedy service. Dominic was helpful and professional with my guest bathroom plumbing. So glad I contacted Alpine Plumbing. Would hire again for other plumbing issues!

Elena L.
Elena L.
9/24/2019
I contacted Alpine Plumbing for several jobs because their Yelp reviews were excellent. The first job was an emergency and plumbers were send out ASAP and problem was taken care of. I then had a request for another job. Here is where I became very disappointed. I had the kitchen snaked out. Normally, the snake reaches 100 feet. The tech told me his equipment was old and had to be cut down to 80 feet. Then the device malfunctioned by tangling up several times during the clean out. The tech was offered to replace the clean out plug, and never followed through. I had to buy a new one on Amazon because water was leaking through when I used the kitchen sink. After that, I called them to Hydrojet the same clean outs. They gave me a quoted price for the both areas of the house. When they arrived they Hydrojet the kitchen area. Then they tried to Hydrojet the bathroom area, which was the first job area. I was told the tech did not want to climb the roof because of fear of falling through even though I told him the roof was metal. So they offered me a $1,800 option to install a clean out in front of the house to the main line. Today. I had to call them again because they removed my toilet to do a clean out for the first job and it was leaking. Bottom line, I was very displeased with their work.

Ron J.
Ron J.
04/11/2022 12:00:00 SA
Alpine Plumbing did an outstanding job repairing our bathroom sink pipes. Very affordable, honest and got right to work. Jacob and Dominic were outstanding, Knowledgeable and professional. They represent Alpine Plumbing very well. Good honest workers. I will recommend alpine plumbing to all my friends who need service in the future. Thank you again for a job well done.

An P.
An P.
6/13/2020
We have an issue with our kitchen drain. We called Alpine Plumbing. We got same day appt. Matt B. showed up on time. Very professional. The drain can't be snaked because we share a common pipe with our neighbor and location. Matt is very honest, super nice the best price and up front. He recommended hyrojet. Which we have to do it on a different day. Since he couldn't fix issue they was no charge for today. We just found a plumbing company we can use and recommend for life. By far the best plumbers we ever found. Very honest. Hard working. Even work on the weekend for busy professional...can't take off work!!!  Thanks Alpine and Matt !!!!!!!!! We have your number on speed dial.

Robert R.
Robert R.
07/05/2020 12:00:00 SA
Alpine was very professional they sent someone out quickly. explained everything to me they're very fair and reasonable. It was great service and I would recommend them in the future

Alexandra S.
Alexandra S.
11/24/2020
Two reviews in one!

From my Yelpless mother: I have been a homeowner for more than 30 years and there have been many occasions when I've needed plumbing services.  However, after dealing with Alpine Plumbing for what turned out to be a huge job, I decided that they will be my go-to plumbing company for all my plumbing-related needs, large or small.  They are honest, they are ethical, and they are fairly-priced.   Enough cannot be said about the professionalism and decency of this company.  Jeff Ramon (Supervisor), Mike and Jairo (plumbers) were all absolutely wonderful!

From me: I am so grateful for Alpine. I don't need to think twice about who to call for plumbing-related issues, and neither should anyone else.  I have been raving about how exceptional their service is. Not only is this company honest, but they stand by their work and are extremely efficient. Jairo & Mike are very well-mannered, knowledgeable, helpful, friendly, personable, and reliable.  They are great communicators and they have integrity in their work.

Danny S.
Danny S.
09/07/2022 12:00:00 SA
Rafael from Alpine was great! Glad I called and got him. He was patient, honest and very informative. Highly recommended him for your plumbing needs.

Johnny S.
Johnny S.
7/15/2021
All around no nonsense professional plumbers that get the job done right the first time. John and Mathew continued to work on my problem until every possible remedy to the problem was attempted. In doing so fixed my problem. I'm very grateful that I chose Alpine plumbing and I highly recommend their services.

Lionel G.
Lionel G.
4/25/2021
Tecnician is trying very hard to do his job. But the equippment/tool is very bad. The snake cable is damaged, worn, and twisted. Technician said he requested new cable but management made no response. Safety for the technician is a big concern. The snake cable sprang,  torque, twisted, 8 shape, and cut a hole on the side cabinet. Technician spent over one hour just barely finished. I never see other company Technician spent more than 15 minits for the easy access kitchen drain.

The other big problem. My garden drain was flowing before. I thought of getting routine clean up. This time the entire snake head is stuck below ground. The have two guys try to pull it out and no luck. Second Hacksaw cut cable on the other machine. The supervisor quoted me $1,100 to remove the snake head and repair
$$$$. What is next??  And now my garden drain is completely clogged and Overflow to patio area. What a bad day???  And I really feel sorry for the technician with no safe/proper tools and training.

Roane B.
Roane B.
3/29/2020
We had a pipe burst, causing us to shut down the water to the house. Matthew from Alpine plumbing came out right away, identified the problem, and offered a reasonably priced solution. We haven't had the repair done yet, but so far the service has been great. Will update once the repair is complete.

KAMILAH G.
KAMILAH G.
12/22/2022
This is honestly the best plumbing company I have ever worked with!  They're honest, give good prices, quick, neat and reliable.  Matthew is the best! We have used them on a small job and a large job (gas line replacement). On both jobs Matthew and team were quick, explained everything, neat and extremely nice.  I would absolutely work with them on every plumbing job that comes up (although I hope it's not many) owning a home is tough but having a good team of professionals makes it easier!  Thanks Matt and team! You guys rock!

Maria H.
Maria H.
3/17/2021
Great and fast service. I requested service online and the guys showed within an hour. Very friendly and very Covid-19 safe. Both guys who showed up where very respectful and explained what they where doing. Thank you for fixing our shower.

Tommy K.
Tommy K.
07/08/2020 12:00:00 SA
Herb came on time and snaked my pipe and cleared the clog.  Professional and courteous.  Highly recommended.

Jordan T.
Jordan T.
5/23/2020
Herb is the man! Always scary calling a new plumber to check out your house. He was professional and put our worries to rest. Would recommend him 10/10 to anyone

Jian G.
Jian G.
3/26/2020
It's good!  Very professional guy!  Installing my garbage disposal quickly!  Price is reasonable and they are both helpful and friendly to help us.

Nic B.
Nic B.
5/24/2019
Dom just left my house after successfully clearing my clogged bath tub drain. I was in a bind and needing to give my son a bath tonight so needed the drain cleaned ASAP. I didn't give them much notice due to my schedule today but they were able to fit me in, showed up on time, properly and successfully cleaned the drain. He didn't even leave a trace that he was there. Cleaned everything up and I was able to give my son a bath. Service like this is hard to come by anymore. I am proud to and will refer this company to all of my family and friends. Thank you Alpine Plumbing!!

Mina L.
Mina L.
12/08/2022 12:00:00 SA
Damien showed up right on time. The work was done in a timely fashion. Job was perfectly done. Damien was courteous, nice and easy to work with. Will be using this company again!!

D R.
D R.
4/30/2020
They lacked sufficient knowledge to do the job. Their prices were outrageous.  More than 100% more than anyone else.

Noelle H.
Noelle H.
7/27/2022
How often do you need a plumber???  But when you do this team are courteous, reliable & fast!  They know their work and do it well. Thank you Alpine and so sorry to say I forgot the gentleman that came out but he was knowledgeable and very professional
Thank you Alpine Plumbing

Crocdriver Z.
Crocdriver Z.
2/13/2020
Needed some help detecting a leak under my kitchen sink. Domenic was over within an hour. He had it diagnosed and fixed just as fast.

David H.
David H.
07/06/2018 12:00:00 SA
Vincent, the owner of the Alpine plumbing was able to provide a quick response, offered a timely appointment and quoted with a very reasonable price.  Excellent customer services.

M M.
M M.
12/20/2018
Matthew came out to take care of our plumbing issues. He was timely, efficient, knowledgeable & very friendly. We definitely recommend his services!

Daneane F.
Daneane F.
12/16/2019
Totally recommend these guys!!! I called to have them take a look at a gas line because the gas company wouldn't turn on my gas until it was remedied. Vince and Matthew came as scheduled and were extremely helpful.  We will definitely be using them again for any service we may need in the future.  You guys ROCK!!!

Jessica P.
Jessica P.
10/20/2022
I was extra wary because I previously had a horrible experience with All City Plumbing where the technician hit on me and tried to trick me into a ~30k job but I made a complaint, got a 2nd opinion and the work they needed to perform was only $2600..

So when I messaged some companies for this job, ultimately decided on Alpine based on reviews and their prompt response they were able to come out next day. They came in, resolved the issue and it was minor so they weren't even charging me!!

Alpine has been professional, efficient, honest and I would work with them and recommend them to others any day.

Thank you Walter & Ryan you guys made the whole experience easy and pleasant. Ask for them specifically! They deserve a raise or bonus- something!

Georgia P.
Georgia P.
10/14/2018
Vincent was on time, friendly and professional.  He got the job done quickly and helped to save us hundreds of dollars had we gone with another plumbing service.

Jesus G.
Jesus G.
06/01/2021 12:00:00 SA
Alpine plumbing is quick to reply, they communicate and count where it matters the most and that is show up on time.  They did such a great job that hired them twice.

The first tech. they sent to my house was Dominic, he did an astonishing job fixing the leak in my house. I'm amazed he was able to find and repair it so quickly.

The second tech. Jimmy installed my new water heater in no time and got my hot water running fast. Both get my thumbs up.

Pam G.
Pam G.
10/04/2022 12:00:00 SA
Cesar helped us with our toilet problem. Very reliable and he was on time. Explained to us everything and fixed our toilet very well. Definitely recommended and will call them again if we have plumbing problems.

TJ D.
TJ D.
10/28/2022
We had draining issues with one of the bathroom sinks for several months. No matter how many draining products I poured down or the amount of times I snaked it, the problem would only slightly ease up then come back again. I reached out to Alpine Plumbing & Rooter who quickly responded and was able to send Ryan over within a couple of hours. Off the bat, he was honest and explained home solutions that I can take care of myself - and ones that I had already done - before running through their professional service options for me to consider. I feel like I've done all I possibly could so decided to have them take a shot at it. While attempting to snake the drain, he ran into the same issues I was having and was able to identify the problem quickly. Turns out the blockage was due to an old cast iron drain  well past it's useful life and needed replacing; something that I could not have done myself. We were able to schedule the work for the following day, where he and another gentleman swapped out the line within a few hours. The bathroom sink can now drain again! We should have called them sooner than having to go through the headache for several months. Thanks, Ryan, for the speedy service! We will definitely be calling Alpine again in the future for all our plumbing needs!

Yara S.
Yara S.
10/19/2021
My shower broke and contacted Alpine, they literally had someone out to inspect it the very next day! They send out a guy named Sean (Shawn?) who was super professional, prompt, and explained everything thoroughly. My landlord ended up going with a different company BUT I still appreciated the professionalism and customer service that Alpine offered. As a female who was home alone I usually get nervous when random men have to come into the house but Sean was sooooo respectful and not creepy which means the world!!!

Charles C.
Charles C.
03/11/2020 12:00:00 SA
Matt is extremely friendly and professional.  he came in and did a great work to unclog my sink.  Would definitely recommend to all of you!

Kevin W.
Kevin W.
11/22/2020
Emergency situation, water would not shut off, shower was broken, handle was useless, and internal components were damaged. Jimmy came on a Sunday and was here in an hour. Fixed everything and it was $275 for parts and labor. Very reasonable for emergency service on the weekend.

Thanks for your hard work and expertise Jimmy. I will be using this company if I ever need a plumber again in the future and I will recommend this company to my friends and family.

Easy 5 stars.

Luz H.
Luz H.
10/28/2021
Excellent service. Elijah the technician came on time as agreed. He is very professional and diligent. If I can rate him more than 5 stars I would. His experience exceeds expectations. A true asset to Alpine plumbing Co. My big thanks to you and we are happy we met you. God bless you and your company.

David P.
David P.
2/16/2021
Jimmy G. did a great job fixing our leak after a failed attempt from a friend. He was prepared and helped handle the situation with professionalism and care, so we could get our water turned back on in time to get our son to bed. Much appreciated attention to detail and expert work! Thank you!

S S.
S S.
10/11/2020 12:00:00 SA
Alpine Plumbing was very fast to respond. They provided a lot of information on installing a new tankless water heater. You can't go wrong with them!

Julie D.
Julie D.
5/26/2021
Jimmy G was our plumber and he was very professional and clean  and knew exactly what to do.

Jack G.
Jack G.
8/13/2021
They were able to come out the same day I called for service. Tyler did an outstanding job. He was very attentive to detail and communicated with us regarding the job.

Ron C.
Ron C.
12/03/2019 12:00:00 SA
Had a clog in our kitchen sink.  Vincent from Alpine Plumbing did such a professional job, I would have to give these guys their well-deserved five star rating.  Highly experienced, professional, and very pleasant to work with.  Thanks, folks!

Steve B.
Steve B.
9/20/2020
Wow...Alpine provided next day service and on a Sunday!!! And for a great price! Our technician Brian, provide fast and efficient service. He fixed our tough laundry room / kitchen clog within minutes. Our family appreciates you helping out of our jam. Thank you.

Chi K.
Chi K.
10/03/2021 12:00:00 SA
Jimmy is very helpful and nice. He came ASAP for Saturday' and continue on Sunday. Thank you for all his help.

Ryan M.
Ryan M.
8/25/2022
Rafael was very friendly and fixed the issue quickly. Highly recommend for any plumbing issues.

Kristine U.
Kristine U.
12/09/2020 12:00:00 SA
Writing this on behalf of my mom, who wanted to make sure to give Brian Johnson a shoutout:

He's very professional and prompt - I had a backed up drain in the kitchen sink that was unresolved and he came to the house in about 30 minutes from when I made my appointment and got the job done! I definitely recommend Brian and the team at Alpine and will absolutely be using them again.

Ran L.
Ran L.
06/07/2023 12:00:00 SA
I had the pleasure of hiring Kyle for a bathroom leak, and the experience was outstanding. The prompt arrival, thorough assessment, and clear communication showcased the professionalism. He offered helpful tips for prevention. The pricing was reasonable, and the value for money was exceptional. I highly recommend it for the exceptional service, craftsmanship, and commitment to customer satisfaction.

MAMMA KNOWS B.
MAMMA KNOWS B.
7/21/2021
Was doing laundry and the water flow backed up into the downstairs shower.  Then I realized the toilet was also not flushing.  Uh oh!  

I called Alpine.  Walter called me in advance to let me know when he'd be arriving and came on time. I suggested we look at the main line clean out first and we discovered that  the lid was stuck because of grass that grew over it.  He pried open the lid and the drain exploded with sewage.  So it was obvious that the main line was backed up.  He snaked it and we ran the washer, toilet and faucets to make sure everything was running smoothly again.  All done within 1/2 hour and only $75.  Good to go.

Dave A.
Dave A.
11/08/2020 12:00:00 SA
Jimmy provided excellent service.  He arrived on time. He provided us with knowledge on what need to be done. Definitely will be using services again real soon

Amanda K.
Amanda K.
05/05/2019 12:00:00 SA
Called for a clogged toilet due to my lil one flushing wipes ! They were here within 2 hrs. (which was a 30 mins into their estimate time )
Matthew was our plumber he called when he was on his way.Matthew was very polite and professional and he even great with my 8yr old asking him questions.Had our toilet cleared within 10-15 mins , plus didn't leave a mess like our other plumber we have had. I would definitely use this company in the future . I especially like that they don't charge extra for servicing on Sundays. Called rescue rooter and they wanted $100 bucks just for coming on a Sunday plus the fee for the service . Alpine has no extra fees for coming on a Sunday or anytime after reg business hours . Thank you alpine plumbing!

Manuel G.
Manuel G.
8/29/2022
Great guy to work with.  Amen was fast and did the job quickly.  I do recommend them as they are very professional

Karin L.
Karin L.
11/04/2020 12:00:00 SA
We rarely use our bathtub and a few months ago discovered that there was a clog in the drain that made it impossible to take a shower without turning it into a bath. We called four different plumbers with varying responses. One plumbing firm even stood us up 3 times. Alpine Plumbing and Rooter responded quickly, gave us a detailed quote, and planned the work to fit our schedule.

Initially we were told that the job would take a minimum of 2 days and possibly 4 days. The workers arrived on time, were pleasant and very respectful. They hung plastic over the doorways and in our hallway to try to control the dust that was created when they had to remove some of the tile surround and the bathtub. When the clog was repaired they put a camera into the drain so that we could see that there was no obstruction. Then when the tub was replaced, they filled it with water so that we could see it drain normally.
The job ended up taking 2 days and we are very happy with the results.

Needless to say, we will definitely call Alpine Plumbing and Rooter for any future plumbing problems and we would happily refer them to anyone who needs help with plumbing problems.

Denise M.
Denise M.
12/01/2022 12:00:00 SA
So thankful for Alpine plumbing! responsible reasonable in the American revolution cleanness great company

Karla D.
Karla D.
4/28/2021
I rarely post reviews, but Alpine provided such great a quick service that I'm happy to come spread the word. I requested service quotes from several plumbers on Yelp and not only did they respond quickly, they were very thorough in their analysis of my plumbing emergency and walked me through every step of the repair and we're fully transparent with their quote prior to beginning any work. Full and detailed description of the work done was also on the invoice once the work was completed along with the warranty information. I've never felt more comfortable with a repairman in my home and Alpine is now at the top of my list for any future plumbing work in my home. Unfortunately my home is at the age where I'm sure I'll call them again, but at least I have the confidence that any repairs needed will be done right.

Han L.
Han L.
5/19/2023
We had problem with the water pressure.
Bryan came by within an hour and replaced the water pressure regulator. He is very professional and the quality of his work is excellent. Thank you, Bryan and Alpine Plumbing.

Johnny S.
Johnny S.
01/11/2020 12:00:00 SA
Available sooner than Mike Diamond following the Thanksgiving holiday weekend and performed a rooter service via cleanout for $75 which is cheaper than Mike Diamond.

I cancelled my Mike Diamond call as these guys got there a day or two earlier for less $$$.

Dominic was fine although I did clean up a bit after he left.

95% Roses here! :)

Christopher N.
Christopher N.
2/25/2022
The toilet got backed up and shower flooded. Tried some drain fluid but was only mildly helpful. Jimmy was punctual, knowledgeable, and helped us out straight away. Alpine was the best price and would recommend them to anyone. Thank you!

Chuck B.
Chuck B.
9/25/2019
great service, they were punctionial, were informative and helpful. service was prompt and fix the problem. provided with tips on how to prevent these issues in the future. i would recommend Alpine to a friend any day

Liana L.
Liana L.
3/16/2020
Matthew came by today to assess a plumbing situation with our tub. We have had many confilictjng opinions from different plumbers at this point. He was totally honest and did not try to up sell us on unnecessary repairs. Thanks so much for your integrity. Will definitely call you for future issues.

Christy W.
Christy W.
8/16/2020
Over the weekend, our toilet clogged and started leaking, so we decided to give Alpine a call to see if they were available. After calling the exchange, we received a call within 30 mins from their technician letting us know that he could come within 15 minutes.

Our technician was Dominic and he was great. He quickly assessed the problem, gave us a fair estimate and then was able to fix the issue efficiently. He kept us updated throughout and we were able to visualize the issue as well. We're really happy with the work provided (and the fact that they offer a 30 day warranty), and they will be our go-to plumbing company in the future.

Jesse P.
Jesse P.
3/25/2021
Jimmy was out to my home in less than 15 minutes after I confirmed with them. Professional, courteous, helpful, thank you sir

Samantha R.
Samantha R.
3/15/2021
Johnny was amazing! Prompt and professional young man and very thorough! It was an absolute pleasure and breath of fresh air! Thank you again for taking great care of us!

Brittney P.
Brittney P.
8/19/2022
We sent out a yelp request, they were able to come the next day. They came out, evaluated what was wrong with toilet. Very honest, he told us what was wrong and explained it was a very easy fix. Thank you for your help Herb!

Jonathan S.
Jonathan S.
1/23/2019
Hot water heater pressure release valve was pouring water.  We needed someone ASAP to come and fix it. Alpine came out the next morning and took care of it quickly. The plumber was very polite and professional.  Would use again.

Y M A.
Y M A.
6/24/2018
Vince was very courteous, professional and friendly, even though I called him in on a Sunday. Did an awesome job in clearing my sewer line and he even cleaned and sanitized the bathroom and reinstall my toilet for free. Thank you Vince, you saved my Sunday.

Krish P.
Krish P.
01/06/2021 12:00:00 SA
Vincent with Alpine was great! Quickly found the problem and offered solutions. Very knowledgeable, honest and trustworthy. Great service.

Peter Y.
Peter Y.
9/27/2022
Outstanding job, and thank you, Rafael, for being responsive and really giving it a personal touch.  I will definitely refer Alpine to my friends.

Thank you!

Lawrence Z.
Lawrence Z.
8/17/2022
I had standing water in the bathtub and had already pulled out a large hair ball from the drain, yet the water would not go down. Wife tried Liquid plumber and after 4 hours of waiting decided to get a quote and get the drain fixed . Alpine Plumbing was quick responding and after hearing what I had already done set up an appointment for the next day for 12:00. They showed up on time and took care of the problem in 20 minutes. I will definitely use their services again in the future!

Christine P.
Christine P.
11/10/2022 12:00:00 SA
My sink was clogged a called and they were able to come out within a short period of time and unclog it for a very reasonable price. Definitely recommend them. I don't remember the name of the service person but they were friendly and very professional.

Carla Z.
Carla Z.
10/18/2022
I called on a Friday afternoon and they scheduled for Saturday morning.  Tyler was on time, assessed the issue, and explained my options including costs and what each choice would involve.  I chose the best repair option and Tyler got the part(s) he needed and fixed it quickly and well.  I would recommend Alpine Plumbing and I would definitely use Tyler again.  I like that this company also keeps you up to date via phone on what to expect for arrival and that it was within the window I was originally given.

P F.
P F.
1/28/2022
I work at a preschool in Chino Hills we had a leaking toilet.  We had another company come in and just leave without saying word and zero estimate.  Reached to Alpine they got back to us fast and were at our school within the hour.  Ruben was so helpful , nice, and explained what happened, what needed to be fixed, and did all within a few hours.   We found our go to plumbers for our school.

Serine F.
Serine F.
3/20/2021
Our tech, Jimmy, was great, and our experience with Alpine was equally good. From my first call to Alpine, to the time Jimmy was at my house (on a Saturday) was about two hours, and within the arrival window as promised. After his inspection, Jimmy helped me get my problem solved quickly and efficiently. I would not hesitate to use Alpine again.

Mark M.
Mark M.
2/15/2023
Alpine Plumbing and Rooter were fast to schedule an inspection. Their plumber, Rafael, was professional, knowledgeable, and made quick work of the leak we had. He found the clog in the garbage disposal, cleaned it out, and rerouted the connection. 10 out of 10 service! I know I can recommend Alpine Plumbing and Rooter to friends and family.

Deidre V.
Deidre V.
07/08/2021 12:00:00 SA
They showed up promptly and were able to troubleshoot the plumbing issue.  They also evaluated the plumbing/drain systems for the house as I requested.  They were very nice.

Teresa G.
Teresa G.
7/14/2019
I had a sewer line back up and found Alpine Plumbing on Yelp. I had requested many companies to assist in the plumbing problem I had. They were the first to respond and came out to my house at the time they indicated. They did a great job at finding the problem and getting it fixed. I had 2 other companies give me a quote, they still by far were the most reasonable. I appreciated there honesty, and professionalism. Anyone hiring them will be happy with the service Matt, Vince and his team provide.

Mash S.
Mash S.
03/08/2020 12:00:00 SA
Matthew from Alpine was awesome!  Super professional and transparent experience.  I honestly didn't even expect to be able to get someone to come out on Sunday but he was able to come by within a couple hours of me requesting service.  I'm really happy with the experience and I recommend Matthew and Alpine to anyone looking for a plumber.  I will definitely be using them again when the need arises.

Jesse N.
Jesse N.
09/06/2018 12:00:00 SA
Had a great experience with these guys. Being a plumber myself I know how hard it us to find a good one, I have a property over in Whittier and couldnt make it out there to do the work... so the journey begins, googled plumbers and found a few hack jobs telling me something that had no relevance to what the problem was! Really it just sounded like these other plumbers were trying to make the job bigger then it was. Called Alpine and a nice kid named Vince called me up to tell me what the problem was... he had a great solution and got the job done in a timely fashion. Renter even said he cleaned up after himself! Amazing!!! Called Vince back and offered him a job, he nicely declined my offer. I will be doing business with these guys in the future if any further issues happen at my property out there. It's really nice finding a plumber you can trust and now I dont halfto drive out there everytime something happens.

Great experience and would recommend them to everyone I know in that area!

Herbert L.
Herbert L.
7/20/2021
You won't find better plumbing service than a visit from Jimmy G. at Alpine. On time, great attitude, thorough, offers valuable input about what he's working on before starting and after job completion, and straight-up fair. Recommended.

alphabet s.
alphabet s.
11/18/2020
Mike came out to check out two issues in my new home. He was thorough and explained everything well. I have a home warranty that requires a written estimate before any work is done. I reached out to Alpine, they were quick to schedule me, they were courteous and friendly. Both on the phone and during the visit. My phone correspondences with Bert were so incredibly helpful and they were so willing to help assist with whatever detail the home warranty needed. Vincent Acosta assisted with this as well over email. They never seemed peeved or that it was too much work.

Unfortunately, home warranties being what they are (a scam) they nit-picked and denied my claim after making us jump through hoops. For now, I have to live with my plumbing issues until they become an even bigger problem.   Even though my claim got denied by my warranty  company, I wanted to write this review of my very pleasant experience as a thank you.

Tia B.
Tia B.
12/27/2022
Alpine plumbing is so great! Matthew and Jacob were fast, reliable, and fixed my sink within minutes! They didn't even charge me the full service fee since the problem was an easy fix! Will only be using alpine service from here on out!

Keith M.
Keith M.
10/25/2021
I called Alpine Plumbing because of low water pressure out of the spigot in the backyard. I had an appointment between 3-5pm and Shawn was at my house as promised. Shawn explained the issue to me after he identified and fixed the problem. Shawn is very friendly and helpful. If I have any plumbing issues in the future, I will definitely call Alpine Plumbing. Thank you Shawn and Alpine Plumbing!

Lucie P.
Lucie P.
12/20/2022
Fantastic all the way around.  Super friendly, efficient and beyond accommodating. Matthew explained the issue and was able to solve the problem.  

This is the fourth time I've used Alpine and they have delivered  five star service each time.

Thanks again Alpine!

Ada K.
Ada K.
05/01/2021 12:00:00 SA
I scheduled Alpine's service earlier this week to fix the shower heads and garbage disposal. The guy who helped me on the phone was so nice and suggested me the right parts to buy by myself to save money. Their charge is reasonable. Jamie came to my house on time and got the job done quickly. I would Recommand their service to everyone. :)

Christine W.
Christine W.
7/22/2021
After my negative experience, Vincent quickly reached out to me and took the time to explain to me how a miscommunication arose between the staff member I spoke with and myself. $375 is the correct price for a home inspection report for the purpose of escrow. The staff member assumed I already owned the home and needed a quick fix, hence the free quote.

Furthermore, he and Matthew were very prompt in offering a free camera scope of the property to make things right. Matthew even meticulously documented for us what the cost would be to bring the house up to code. They take customer service very seriously and I appreciate that.

Celia P.
Celia P.
08/02/2022 12:00:00 SA
Herbert came out and was quick to fix problem.  Same day excellent service.

David W.
David W.
12/15/2020
This is the third time I have used Alpine Plumbing's services, the first time for a clogged shower drain. What I love about Alpine is that their technicians are consistently polite, professional and to the point on what the plumbing problem is. There is no BS. Jimmy G did a terrific job and was very friendly and respectful. He was an outstanding representative for Alpine Plumbing. I highly recommend them.

Ryan S.
Ryan S.
05/11/2019 12:00:00 SA
Vince and Shawn came out to give me a quote on a leak coming from the upstairs bathroom. Both were very professional and knowledgeable. I will definitely be calling them back for all my plumbing needs.

Laura D.
Laura D.
10/14/2021
I cannot recommend them enough.  We needed tree root clean-out of a drainage line underneath a home to satisfy a last minute demand by the buyers of our home.  Burt promised he would have someone there on the same day between noon and 2:00 p.m. and the plumber phoned me just after noon to let me know he was on the way.  
When we sent their before/after videos to the buyer, the buyer still wasn't satisfied and wanted to speak to the plumber.  I found out they were trying to get Burt to add a cracked pipe or a problem to the drainage pipe just to get us to replace a drainage pipe that was draining just fine.  They could have done the wrong thing and told them there was a problem which would have added on a large amount to our bill.  Instead, Burt did the right thing by telling them that the line had been cleared and that was all that needed to be done.  You will not find too many plumbing companies with this work ethic in existence and I cannot thank them enough for being honest.  They probably saved us $1000's in completely unnecessary repairs.  If you are looking for a good honest plumber?  Hire Alpine.  I will highly recommend them to anyone that asks.  The tech that cleared out line was Jeff and he called me as soon as the job was complete and immediately sent in the videos in order to meet our deadline.  I cannot say enough about his company!

Ed F.
Ed F.
05/08/2020 12:00:00 SA
The communication from this team is excellent. They were clear on pricing, clear on ETA, and able to identify the leak.

Vince did a very good job explaining the problem and location.  Won't hesitate to use these guys again!

Stacy H.
Stacy H.
11/30/2022
Damien my hero!! Needed a new water heater and he went out of his way to get a new one replaced quickly!!  He was terrific! Thank You so much Damien!!

Annie C.
Annie C.
2/14/2021
I called them based on one of the flyers I received in the mail. I was housing sitting and had plumbing issues. I shopped around and chose alpine based on comparable pricing and great reviews. They ended up installing an access pipe, snaking the drain and clearing out some of the roots and. They were fast and got the job done in 2 days. I would use them again.

Lisa M.
Lisa M.
09/07/2021 12:00:00 SA
Efficient and effective service. Found the issue and fixed it right away. We were very happy with Alpine

Christopher C.
Christopher C.
8/16/2021
Alpine to the rescue. These dudes are bad ass and get the job done. Received a call from my Tenant that we had a back up at the property. The Alpine team was on site within 1-2 hours accessing the issue. We had some big issues but the alpine team took the right approach from start to finish not only to get the job done right but to help my pocketbook out as well.

Herb who was on site daily is a OG and kept me informed with daily pics , phone calls and text  updates thru out the process . The Boss Man Matt called a few times as well to make sure I understood exactly what was going on when the work ordered started getting deep.

Really appreciate the honest work from this team. Will refer them and use them again in the future for any plumbing needs.

The entire job came with 10 year warranty on parts and labor as well which proves these guys stand behind there work!

Vincent r.
Vincent r.
12/16/2018
Water was backing up in the toilet area and Vince came in and checked it out. He managed to pinpoint what was going on. Since it was late at night he gave us some temporary relief for the night. The next day he came real early in the morning and started doing the work and managed to clean out my main sewer line all in a timely manner. Quoted me a fair price and even gave me a discount. These guys are great!

Victor R.
Victor R.
9/24/2019
These guys are the best. Diagnosed my problem, which I had no idea what the problem was, and fixed it. They could have very easily overcharged
/ripped me off but they are honest, trustworthy professionals.  Will definitely use them again and will recommend them to anyone who asks.

Hector P.
Hector P.
05/12/2020 12:00:00 SA
Had a simple shower clog that was dispatched super fast by Matthew.  Will be putting Alpine on my list of plumbers to contact should the need arise - highly recommended.

Appreciated the quick response and the good communications letting me know he was on the way.

Ian E.
Ian E.
11/04/2018 12:00:00 SA
Just had a fantastic experience with Alpine Plumbing!! Had a bad clog in my kitchen sink and then I got a snake stuck in the drain line when I tried to fix it myself. Vince was able to come out in about an hour from when I called and help me out. Then the next day he came back and helped me with something simple and didn't even charge me. Great service, great prices, highly recommended!

Jayden K.
Jayden K.
07/01/2021 12:00:00 SA
Shawn came to our house quick and was thorough and precise with his work. He did not hesitate to strike up a conversation and get to know me personally which I really appreciate considering this person is right in front of my house for 3 days. He had a great work ethic and when the job was done everything worked way better than before and I was able to make a new friend along the way.

T D.
T D.
7/18/2019
Professional, prompt and great service.

They fixed a leaky bathtub valve, and replaced the cartridge. They also did alot of small things like clean the face plate and fix my hanger. That's really going above and beyond.

Thank you Dominic and the guys.

Jacob G.
Jacob G.
10/26/2020
These guys do a great job. Very professional and diagnosed our problem immediately. Brian and Osman were very well mannered and full of knowledge. That goes a long way. Once again guys, thank you for your help.

Robert D.
Robert D.
11/06/2022 12:00:00 SA
I had a shower drain back on us yesterday about 2:30 on a Saturday. Looked up Alpine on Yelp and sent a request. They answered back within a few minutes and we made and appointment for 10:00 on Sunday. Mike called and made over early. Very nice guy who explained out the first step of the process. He ran a small snake and was able to clean the issue in a few minutes. Big wad of hair in the drain. He cleaned up and left no sign he was there. Great job and we will definitely use Alpine again.

Nick W.
Nick W.
06/10/2018 12:00:00 SA
Today I had a plumbing emergency at my mothers house, I found these guys on line. At first I was worried my mom being older and home alone. The guys that came out had class and respect, very professional and honest.
They did a great job and fix her problem fast with No bs

Nigel L.
Nigel L.
11/06/2018 12:00:00 SA
Dam this company is good. They really deserve more than 5 stars. I initially talked with Thomas. He did great follow up. Then I had Matt coming out. He came perfectly on time, not a single minute early or late. He is professional, efficient and knowledgeable. He found out the problem, fixed it, and made some suggestions. No unnecessary bull crap at all. Lastly, they are very reasonably priced. They might not be the cheapest out there. But there is no hidden fees, no pushing extra services. I am definitely recommending Alpine to everyone I know.

Auntie N.
Auntie N.
9/13/2019
Nice young man, snaked the bathtub drain down 40 ft....  It still drained slowly so he did it a 2nd time....

Called as he was running late.

Works for me!

Steve Y.
Steve Y.
12/22/2021
Woke up to a flooded side yard. Matt from Alpine Plumbing came out and found/repaired the issue in under an hour.  Great work!

W J.
W J.
10/19/2022
I am very happy with the job that technician Tyler did with the installation of a new toilet. I will call Alpine again for future plumbing needs. Thank you.

Jennifer L.
Jennifer L.
10/24/2020
Jimmy came right away and was able to service our leaking kitchen sink. Found the issue and kept the job clean, fast and complete. So thankful for his service today.

Kody D.
Kody D.
12/27/2018
I hate calling plumbers, but the guys at Alpine are the best. I was helped by Matt and Vince and they were a pleasure to work with.

Adel A.
Adel A.
05/09/2020 12:00:00 SA
Thank you ! Fast , efficient and reasonable price. Matthew was great! Highly recommended!

Ryan O.
Ryan O.
08/09/2023 12:00:00 SA
What a team ! My water heater valve was leaking
(Previous owner used refrigerator waterline from water heater gate valve) Bryan showed up on time as promised
Fixed the leak and gave me other recommendations. Price is very reasonable.

Brandon S.
Brandon S.
1/20/2020
Water Heater went out and gave Alpine Plumbing and Rooter a call. I was able to get a Same day visit and the Plumber that came by was Vincent. Very honest guy that took the time to explain what I had installed, recommendations and quote. 24/7 Hour Emergency Service is a plus! Thanks Vince for coming by!

Irene V.
Irene V.
12/23/2022
Tyler from Alpine Plumbing provided an estimate for fixing a plumbing issue in the master bathroom.  He was extremely professional and personable.  He was on time and fixed the problem!!! The final cost was exactly the same as the estimate.  I appreciate it when the final costs don't surprise you.  Tyler was very neat and left the area clean!! I wanted to add that I'd received four estimates and Alpine beat them all!! The prices are very reasonable.

Yvonne Z.
Yvonne Z.
9/27/2022
They are very reliable and professional. The price they offered was reasonable too. I highly recommend them!

Greg M.
Greg M.
6/18/2019
Our business office needed a replacement spigot for our filtered water and found that the sink drain had been leaking as well. I called them up early on a Saturday and Vince came out within two hours to troubleshoot the problem. He assessed the problem, purchased the replacement, and installed the new faucet with efficiency and professionalism. I would recommend Alpine in a heartbeat!

Norianne P.
Norianne P.
12/15/2019
Super friendly and fast plumbers. I requested a quote through yelp and got a response in 10minutes. They sent someone out to my home on a Sunday and unclogged they drain at the price they had quoted. Matthew was super friendly, fast, and explained every step of the process. He also called a head because he showed up half an hour early. He finished quickly, and cleaned up a small amount of splatter on the walls. I would definitely recommend them to others.

Arlene Y.
Arlene Y.
06/08/2020 12:00:00 SA
Thanks Anthony!!!!!! What a polite and knowledgeable young man. He did a great job of installing a new water heater for us. He went above and beyond to make sure things were done properly. It is nice to see someone take pride in their work. He did not rush and made sure everything worked properly before he left. Thanks again Anthony.  Great Job!!!!!

Rich B.
Rich B.
06/11/2021 12:00:00 SA
Great team!  Dominic in particular was extra helpful and went above and beyond our expectations.  Hired Alpine for a water leak in the walls, they came out and gave us very helpful information and put us in contact with PRC for the water damage, who also were very good.  We immediately hired Dominic at Alpine to do a little more other plumbing for us that needed completion.  All done quickly and well.  Highly recommend this company and will use again.

Greg V.
Greg V.
11/01/2018 12:00:00 SA
Our regular family Plummer referred Alpine. So that already is a good sign. Very happy with the service .  Great experience . Vince was very professional , knowledgeable and honest . Clearly and patiently explained and showed me what was happening and made sure I understood.
Very reasonable pricing as well.
Would highly recommend .

David F.
David F.
01/05/2021 12:00:00 SA
Called yesterday for an appointment to have my main sewer drain snaked because of a slow draining kitchen sink and was given a next day appointment for today at 11am. Our plumber Brian called to let me know he was on his way and showed up on time as promised. He was polite, courteous and efficient and explained what he was doing and what he found was the problem. He also wore a mask following COVID guidelines the whole time and also shoe coverings when he was in the house. Excellent service.

Theresa H.
Theresa H.
9/25/2020
We found our forever plumbing company! These guys responded quickly and sent someone out to us the next day! Dominic was the one who was sent to our house and we love him! He was professional, courteous, friendly and went above and beyond to help us! I thought he was just going to come help us change out the kitchen faucet but when we discovered the leaking garbage disposal and broken in-counter soap pump he was more than happy to help us resolve those issues while he was there! He also was willing to take a look at our upstairs shower for us, answered all my questions with a positive, helpful attitude and helped us fix our bathtub faucet as well! I have a new kitchen faucet, new garbage disposal, new soap pump, dishwasher is working properly now AND it feels like we got a new shower! I can't say enough great things about our service from Alpine Plumbing. Thank you!!

daniela G.
daniela G.
09/05/2018 12:00:00 SA
Exceptional service! I've contacted Vince twice, once for my house and once for our rental. Both times he was able to come out same day or the following day. He is professional and shows up on time. He has been able to make our repairs same day and at an affordable cost! Highly recommended!

Zach K.
Zach K.
4/23/2022
Shout out to Shawn for fixing plumbing. He was prompt, personable, and worked very hard to get my main line fixed. (Which was definitely not an easy job!) Worth every penny. Will definitely use this company in the future.

Dennis E.
Dennis E.
3/14/2020
Great job and very professional service.  My garbage disposal was leaking.  I called on Friday night and scheduled an appointment for the next day.  They advised me to go buy a disposal unit which I did and the next day right on time came and fixed the disposal.  Took less than half an hour.  Good price and 10 dollars off for new clients which I just let them keep as a tip anyway :D
highly recommend

David L.
David L.
06/12/2023 12:00:00 SA
Wow, these guys are good! Had a leak and a faucet issue and from finding them on Yelp to the job being done was all less than 4 hours. They came within an hour, fixed the issues just as fast, and weren't terribly expensive! Can't say enough good about Tyler, will have him back in the future!

David R.
David R.
07/11/2023 12:00:00 SA
I had a reoccurring clog in my laundry and kitchen sink drain. Bryan snaked it a couple of months ago and discovered after inspecting the drain plumbing under the house that the drain hadn't been correctly connected to the main line and was going to continue to cause problems. Finally had the replumbing work done. Bryan came and spent a good part of the day working on getting the old plumbing cut out and putting in new ABS. He recommended a camera in the main line which revealed even more issues. I asked him to replumb the auxiliary line and I'll have the main line done later. Bryan is a thorough, hardworking and knowledgeable tech. Despite it being a hot day he worked continuously until the job was done. I can do my laundry again without fear of backing up in the sink. Alpine does top notch service.

Natalie M.
Natalie M.
05/07/2021 12:00:00 SA
Jimmy G was awesome. Was on time, professional, and really friendly. He's a great employee. Thanks Jimmy.

Tania C.
Tania C.
2/14/2022
Mike came out to look at a few issues I had and he was able to take care of all of them quickly, correctly, and at a good price. He offered up solutions and thoroughly explained what he was doing. Osman was his right hand man and worked so fast that he made it look easy although he's know it really isn't.
Plumbing issues are never fun and it's always unfortunate when you have to spend money on something like unexpected repairs but Alpine made it that much easier by proving to be a company I could trust. I highly recommend you give them a call.

J M.
J M.
01/07/2019 12:00:00 SA
Wow, 46 5 star reviews?! Yes! Vince was at my home within 30 minutes, fixed more than I asked for and got my shower back in working order! Thanks Vince! What a company!

Rod U.
Rod U.
9/27/2018
Thank you Vince and Matt for rectifying our plumbing situation.  They were so diligent when they found out they had mis-diagnosed our plumbing problem.  They came by to check out the real leak and refunded our money.  Very professional, very eager to please, and skilled plumbers.  Great integrity and their behavior was refreshing and honest.  Great guys!

Nina A.
Nina A.
1/19/2022
Tyler is one of the best plumbers I've worked with. Overall I  love working  with Alpine. Tyler is knowledgeable and can handle any difficult issue I come across at my older model Senior complex.
Will definitely keep working with them.

Christian G.
Christian G.
09/09/2021 12:00:00 SA
We found multiple gas leaks and Herb was quickly dispatched within an hour. Him and Jeff were very professional, knowledgeable and was straight to the point. They explained what can happen, if we found more leaks and were very thorough, as well as very honest.

Herb kept us updated with texts and photos to let us know what was going on. They were on our house until everything was completed correctly.

We will recommend them highly for any plumbing needs!!

Michele S.
Michele S.
1/25/2021
They were right on time (early actually) and took care of all my issues.  Even though one of them turned out to be a bigger problem than we expected, it was done quickly and professionally.  We could not be more pleased with the results and our tech, Matthew B, was super friendly and talented.

Adan C.
Adan C.
8/20/2022
We had some issues with our main water line and they were able to come over the same day and address the issue rapidly. Very friendly staff and plumber. I'd go here again for my plumbing needs. Thanks !

Greg C.
Greg C.
12/13/2020
I had a blocked main. I called Alpine Plumbing on a Sunday. They had someone scheduled to come out in about two hours. Dominic came out and snaked the obstruction. It was quick with no bs. 75 bucks for an emergency call on Sunday? yep. Awesome service. Highly recommended.

David U.
David U.
02/05/2022 12:00:00 SA
We called Saturday morning after one of children put a toy down in the toilet. Jimmy G and Charlie showed up and hour or two later. Very prompt and professional. They gave us all the options of what to do and they cleared the toy!! They also fixed  the handle!! Definitely recommend Alpine in the future!!

Randall P.
Randall P.
10/13/2018
I had a leak in my main water line that was flooding my garage.
Alpine sent out a technician, Mat, the same day.
Mat was friendly and fixed my water leak fast.
Will certainly use them again.

I.d. P.
I.d. P.
08/11/2021 12:00:00 SA
Great crew of guys came out and cleared my drain. They did  great job and was very honest about the issue. Although, the issue is larger than suspected they still did a great job at providing me options. Would use these guys again! Very honest and knew what they were doing.

Cynthia S.
Cynthia S.
10/21/2020
Amazing customer service!  Called them in the morning, they came out the same day to resolve the issue.  Dominic was our service technician, he was very respectful, put booties on before coming into the house and left the area where the work was done neat and clean.
I would highly recommend Alpine Plumbing!

Jose G.
Jose G.
3/25/2021
Another great review after Alpine plumbing came and fixed my bathroom sink drain.  I had Jerry's rooter service come out to fix my drain 4 days ago and their incompetence led me back to Alpine plumbing.  Called them at noon and I had Jimmy at my house working on the drain.  They cleared the SIMPLE clog within an hour.  Something that the other plumber Jerry's rooter couldn't do in 4 days!!!  Highly recommend them.  They are professional punctual and honest

Hoa N.
Hoa N.
6/15/2020
Great service. Our kitchen was clogged for weeks. Went on yelp looking for quote and found this place. They sent their technician to my house in a day. Dominic is our technician. He is very nice and get the job done right away. I would recommend this place.

Devin D.
Devin D.
06/04/2020 12:00:00 SA
I just want to say thank you to Alpine Plumber and Rooter. Quality company, immediate response and overall great customer service. Anthony came out to an interesting leaking water pipe job, stayed late, and re-plumbed it perfectly. Thank you very much!

Jade M.
Jade M.
09/03/2018 12:00:00 SA
We had a plumbing emergency, and Alpine was able to come right away (on a holiday weekend!). They diagnosed the issue quickly, and were able to fix everything. They showed us the pipes via a camera that was fed through before and after the pipes were descaled. It was actually pretty cool! Everyone was super professional and friendly. They even loved my dog, too! We won't hesitate to call them in the future for anything plumbing related. Highly recommended!

Jess M.
Jess M.
7/30/2022
Had an old galvanized water line break and Herb showed up within 20 mins of calling. He was able to get the repair done within about an hour and charged a reasonable price.

Wayne T.
Wayne T.
05/06/2020 12:00:00 SA
Dominic was great. Great price. Will use again. They snaked my kitchen line and was very polite.

B L.
B L.
01/02/2021 12:00:00 SA
Had a leak under the bathroom faucet and called Alpine. They were able to come the next day to take a look. Jimmy G detected the problem and told us we needed to replace the whole faucet. He was able to install the new faucet in a timely fashion. Great experience all around.

Christina L.
Christina L.
11/01/2019 12:00:00 SA
Great and speedy visit. Told him I had to have it done at a certain time and he exceeded my expectations! Thanks again!

Yoly S.
Yoly S.
3/15/2020
Matthew came out to fix my backed up toilet very nice and extremely professional. He kept updating me about his arrival time. I will be using them next time.

Elaine H.
Elaine H.
6/17/2023
Brett came out the same day I reached out.
Very happy with the service. Highly recommend!

Linda S.
Linda S.
9/16/2021
Definitely recommend Alpine plumbing! Jimmy (service tech) was on time, courteous and thoroughly explained what he was going to do. Also, it's a plus that they have a military discount. Any further plumbing issues I may have, I'll be calling them again.

Eric B.
Eric B.
2/13/2021
I had a serious issue with our main line dealing with major roots and pipe damage. I had received a diagnosis and quote from another company that seemed extremely high so I figured I would get a second opinion. Jimmy came out and took a look. He was extremely polite and professional. He didn't give me any false quotes or anything like that. When he realized how big of a job it was going to be he deferred to his supervisor. I had requested a clean out installed and they ended up doing so with no charge. The previous company was going to charge me $2800 to ultimately diagnose the problem and then see what it would take to fix it. Jimmy and his team diagnosed the problem without any charges and took care of the issue with a reasonable price. Jimmy and Charlie did a great job and was very pleased with their work. Thank you Alpine.

Justin T.
Justin T.
12/12/2020 12:00:00 SA
Shawn Acosta did an amazing job. Vincent and Jimmy G.  Also hydro jetted our pipes. Class act all around! They hire the best folks!

Kay Y.
Kay Y.
02/09/2019 12:00:00 SA
The pilot light on our water heater went out on a Saturday morning, and I wasn't able to get it re-lit; so I called Alpine before 8:00 a.m. (on a Saturday!), and they were able to send out Vincent within a few hours to assess the problem (once again, on a Saturday!), and he got the pilot light lit for me without issue so we didn't have to go the whole weekend without hot water. Thanks, Vincent and Alpine, for your phenomenal service!

Stephanie O.
Stephanie O.
7/22/2020
Technician was really polite and knowledgeable. Came out earlier as expected and finished quick

Susan D.
Susan D.
7/31/2018
The best customer service out there, both of the gentlemen were very professional and respectful. We were consistently asking questions and they answered them in detail! The quality of their work was excellent, it was very convenient same day service! They picked up all of the necessary parts and finished in a timely manner!
Highly highly recommend Alpine Plumbing & Rooter!

Kraig L.
Kraig L.
6/21/2020
I had an issue with my garbage disposal, it had sprung a leak. With COVID-19 going on, I wasn't sure how quickly I'd be able to get someone out to help fix it. I got a message through yelp less than 20 mins after I reached out to a few vendors for help. They were the first to respond. After a few follow up questions, their technician Matt was at my house in less than 2 hours.

He did an assessment and gave me a couple options that I could choose from. I ultimately chose to have the disposal replaced. Matt ran to Home Depot and changed my garbage disposal in about an hour.  

I had a good experience with Alipine Plumbing and I'd recommend them. With an ugly thing like plumbing, it was nice to have someone come out and give me an honest assessment and a wide range of options without trying to upsell me.

Roger C.
Roger C.
2/26/2020
I called alpine plumbing and rooter today to have my toilet flange replaced, and not only were they able fix it today but they got someone out within the hour. Dominic was the technician that was sent out to my house. He was very knowledgeable and professional.  He did a great job and he also cleaned very well once he was done. My wife and I are very satisfied with the work that dominic completed for us. We will definitely be contacting alpine plumbing and rooter for all of our future plumbing needs. Thank you Dominic.

Wendy F.
Wendy F.
10/19/2022
Good value! Ruben did a great job. Explained the job clearly before doing it. Clear communication on both YELP and phone call to arrange appointment

Mercedes S.
Mercedes S.
7/30/2022
He was really nice and helpful. He worked in a timely manner and made sure all our questions were answered. He also double checked at the end to see if there were any other issues we had. On a side note he was also funny.

Haiwei C.
Haiwei C.
10/04/2022 12:00:00 SA
Main water pipes leaking and they responded to my request promptly. I first received a quick visit from them to examine the problem and was given a quote to replace my pipes for around $800. The technician that later came to our house for the repair was really nice and he did the job well, only taking 10 minutes to get the pipes replaced. I think Alpine's service is great overall!

Valeria G.
Valeria G.
02/09/2023 12:00:00 SA
My home had a horrible drainage problem and they also found roots in my pipes .Bryan's assessment was so thorough he walked me through all the steps he would be taking and communicated during the whole process.Very thankful for his work he was extremely diligent and made sure I was happy with all the repairs.Bryan has great work ethic and very knowledgeable.I definitely would use Alpine Plumbing again he did a phenomenal job!

Oscar S.
Oscar S.
04/06/2020 12:00:00 SA
Excellent service from Matthew. Fast response. Honest advise and job well done. Would recommend for anyone in the diamond bar area.

Maria Fortunata S.
Maria Fortunata S.
4/15/2022
They did good job addressing just the issue clogged pipes. Declogged it and it works. Charged minimum in 30 minutes. Thank you! Would use them again. Our go to plumbing service.

Daniele P.
Daniele P.
12/27/2022
On Wednesday Dec 21st I called for services because my toilet was backed up. The representative Mike was great. The customer service was great. He snaked my toilet and the toilet was flushing and seemed fine.  I was told if there were any issues within 24 hours then I can call and he would return and fix any issues free of charge. Last night I noticed the same toilet backing up. I called and spoke with Brandon this morning the 27th and asked for services they said they can come today but they would charge. Obviously, the toilet wasn't fixed and it hasn't even been a week. So if you'd like a temporary fix, this is the place for you but I won't be giving this place my business. The stars are for the workmanship not the customer service of the plumber.

Amanda L.
Amanda L.
03/09/2021 12:00:00 SA
Dom and Brian were very friendly and informative. All of our questions were answered.
Our water heater was installed quickly. I would definitely recommend Alpine! Thank you guys!

Antoinette S.
Antoinette S.
09/01/2018 12:00:00 SA
Great guys came out for main water leak helped us out to repair leak and didnt even charge us . Great customer service.  Would definitely use them again.

Tim M.
Tim M.
01/11/2022 12:00:00 SA
Our tankless water heater started leaking and died the week between Christmas and New Years. After fishing around for some rather outrageous quotes, we took a chance and made an appointment for someone from Alpine to stop by and diagnose our water heater issue.

Jairo arrived the next day and troubleshot our issue. He was kind and respectful, both in nature and with regard to COVID precautions and social distancing. As predicted, it turned out our current water heater was cheap and faulty, with our prior plumbers/installers/home builders cutting every corner they possibly could. Basically, what we hoped was a small patch fix ended up being a much bigger job than we expected - a full tankless water heater replacement.  Thankfully, Jairo was very honest and upfront, and did no upselling or anything... in fact, he gave me some cost-saving tips to take into consideration moving forward. Ultimately, we ended getting a new, much better tankless water heater, and Jairo was willing to correct the prior piping flaws at no additional charge. He even came back the next day to troubleshoot a couple other concerns I had at no additional charge.

All in all, I appreciate Jairo and Alpine for getting our hot water back running again just in time for New Years, as well as providing honest and reliable plumbing services. Should we have additional plumbing issues, I'd definitely call them again.

TL;DR: Great service, honesty, and fair pricing.

Kathy J.
Kathy J.
6/22/2021
I have used Alpine several times in the past and they have always been quick to respond, friendly, and fair/reasonable in their pricing.  Today Ruben came to snake my slow draining bathtub and adjust the water temperature regulator in my guest bathroom shower. He was at my house within a 1 1/2 hrs of my call for service, was extremely polite and friendly and explained what was causing the water temperature issues from my tub/shower fixtures, which I greatly appreciated because I learned something new for the future. After he finished he even took the time to clean my bathtub! Ruben did a GREAT job! Sincere thanks Ruben!  Always great customer service from Alpine!

Justo G.
Justo G.
03/10/2023 12:00:00 SA
They were on time, did a very professional job fixing the mistakes of the previous plumber. Bryan did a great job of advising us on how to fix our plumbing problems, he was courteous and friendly. We will use them again when needed.

Jerry N.
Jerry N.
11/03/2020 12:00:00 SA
Prompt and professional! I wouldn't hesitate to call Alpine again. These guys are great with fair upfront pricing.

Dave H.
Dave H.
2/27/2021
They seemed professional. They showed up on time and were very professional in their outreach and scheduling. The guy who stopped by to assess our home for a repipe estimate was professional and courteous. Then they disappeared. I never actually received an estimate from this company and 16 days have gone by. They may be great for small plumbing needs but if you need a home repipe, you may never actually receive an estimate from them. Maybe they're too busy? Given that this was my only experience with Alpine I'm giving them 2 stars. Courteous but flakey.

EDIT: apparently this estimate was actually sent the day of the appt and it got lost in Gmail somehow? Anyways, as soon as I posted the review above they called me and straightened things out so I'm revising my review to 4 stars for follow up and continued professionalism and NOT actually flakey at all. They're a little more expensive than their competitors but I believe you get what you pay for.

Tim K.
Tim K.
01/08/2020 12:00:00 SA
Was so impressed with this plumbing company; showed up on time and had everything he needed to identify and fix my problem. Turned out to be a simple kitchen sink clog but Thomas was so clean and tidy when he finished up .... he even sterilized and wiped clean the floor around the sink when he finished, The really nice part was he only charged me $65 to clear the drain. The other guy wanted to add the extra 3125 for the camera inspection..... Thomas did that as a FREE service and for peace of mind..... Thank you Alpine Plumbing and Thomas specifically - Job well done!

Holly A.
Holly A.
03/08/2020 12:00:00 SA
We had roots clogging two lines. We called Alpine Plumbing on Sunday. Within two hours Matthew arrived. He was very friendly and unclogged both lines. Other plumbing companies would not come back to us because of  root problems. Alpine Plumbing is the best! Thank you Matthew! You are the only plumber for future clogs.

Aurelio O.
Aurelio O.
10/14/2019
On time , friendly and knowledgeable,, thumbs up ,called for a snaking of my kitchen sink did a
Good job , knew his job was friendly , would definitely call them again if I need a plumber again .

John M.
John M.
11/30/2019
Kitchen sink clogged drain. Thank you for sending Dominic. He made the experience quick
, easy and pleasant. Very prompt and professional service.  Would call them again for any plumbing issues that arises.  Definitely recommend this business to anyone  
Thanks Dominic and Alpine Plumbing

Ceci L.
Ceci L.
07/05/2022 12:00:00 SA
Alpine is great and John is amazing! We have been using Alpine for multiple plumbing issues and John is THE GUY! We have a very old house and he helped us with complicated re-pipe, and lots of other different plumbing issues in the house. Also the most important is Alpine is very responsive and can always schedule service very timely (we got same day service a few times!) John is very reliable! He shows up on time and always does very thorough work! We'll for sure recommend Alpine to all our family and friends!! We feel very lucky that we can always go to them for any plumbing issues!

Marco ..
Marco ..
12/03/2019 12:00:00 SA
I requested a quote for two clogged showers and double sinks, and I received a quick response.  I was scheduled for same-day service. Matt arrived and quickly cleaned out the drains. Showers and sinks are now draining properly. Great job! Thank you Alpine.

Jim M.
Jim M.
12/17/2019
They do a great job. They were in and out in half an hour, and only charged me $25 for the service fee because they were able to fix it on site with what they had. Matt was really friendly and very informative. I'd use them again.

Kacie T.
Kacie T.
6/20/2023
Very responsive company. We reached out to Alpine Plumbing and they sent a technician the same day. Kyle was great. He took a look at our problem and gave us recommendations.  He had to get the parts for the fix and came back the very next day and took care of the problem.

Teena T.
Teena T.
11/30/2020
Soooo we have very old pipes and I'm glad we found Alpine because they keep saving us! We're gonna have to bite the bullet and refit our home and when we do we wouldn't trust the job to anyone but Vince and his team! Prices are great and the technicians are knowledgeable and quick. Plus they don't make a mess for me. Adherence to covid regulations which is appreciated. Thanks Mike for helping us out!

Isabelle U.
Isabelle U.
4/21/2020
So as luck would have it, we experienced a MAJOR plumbing catastrophe on a Sunday. I called Alpine, spoke to Thomas who was beyond helpful, explained to him I had water coming up from both tubs and my toilet was basically a faucet! He was willing to help walk me through how to turn the water off, however, my husband was able to get the water off. I explained I needed someone ASAP and sure enough, he told me he could have someone out in the next 60-90mins. As promised, Matt arrived at our home minutes after 9am eager, knowledgable and ready to diagnose our issue.  Due to the fact it was a Sunday, he was limited on his materials and tried a few things which did not work but knew what the problem was. He said he would come back on Monday morning, 9 am and sure enough, fast forward to Mon morning, I get a ring notification minutes before 9 am! We ended up needing quite a bit of work done, matt and Brandon were exceptional in their abilities, professionalism, skill-set and communication. We were in the loop the entire time. The project took 2days and at the end of each day they left our home safe tidy and most important the ability to use water. The project completed on Tue and they left the front yard much nicer than it was. Both guys were a pleasure to have in our home and I would have NO problem using or recommending their services again. I hope to never need the service but if I did, I know who I will be calling.

Dodo I.
Dodo I.
05/11/2019 12:00:00 SA
Every affordable. I called 5 other places and they all charge a good amount of money. They charged by the drain. Its was $99 per and I was a happy camper. Their service was on point as well. On time and quick to fix the issue as well.

Manuel D.
Manuel D.
08/11/2020 12:00:00 SA
If you need an honest company to work with, Alpine Plumbing & Rooter and their tech Herb are who you want. Knowing I couldn't get to my mother's house, I called upon them to come out and fix the problem. They repaired the issue and explained it was going to be a larger job, so didn't charge me, but I told them I need it done, so they arranged to come back and fix the issue. Honest business is good business and in an industry where people get taken advantage of, it's good to know that the folks at Alpine Plumbing & Rooter realize their good name means something. Thank you all so much and I now know who to call for service and who to recommend.

Thanh R.
Thanh R.
07/05/2020 12:00:00 SA
I received a great services from Alpine Plumbing & Rooter. The field person Dominic was very helpful in clearing out my clog kitchen drainage.

Jeffrey B.
Jeffrey B.
4/19/2021
Very happy and satisfied. Was on time. Was masked up   Listened to my problem. Made his recommendation and I let him do the repairs.

Vivian L J.
Vivian L J.
1/24/2022
A great company. Sent a technician out on the same day a phone call was made. The technician provided an estimate, returned the next day.  The overall cost came in just a little higher than the estimate. However, the job was done efficiently. We were pleased with the company's approach to quickly resolve the issue. My parents are 88 and 90 and they were concerned about being gouged. This is an honest company and would happily do business with them again. Thanks Jeff and John.

Ismael O.
Ismael O.
10/03/2022 12:00:00 SA
Needed some quick service found this company online & they offered a free estimate I took the offer and made an appointment to have a tech stop by in the next few hours. Long story short Taylor showed up to my office in the next hours, a real professional tech that got the job done quick and the whole time answer a few questions and then was friendly thru out the whole process. Thank you Taylor definitely recommended.

Rocio M.
Rocio M.
01/12/2021 12:00:00 SA
We called Alpine for an urgent plumbing issue.  That same day Brian came out to our home to fix what ended up being a clogged pipe, he noticed a leak in our restroom so fixed that then we asked him to check one other issue & gladly did it!  Brian took care of us without complaint & had a great attitude.  We are new to the San Dimas area & have used Alpine twice now & are so happy with the service they provide.  We highly recommend Alpine Plumbing.

Frances B.
Frances B.
7/18/2023
I will never use a different plumber. I had a clogged toilet and requested an estimate on an auger - with the understanding that it may not fix my problem. Alpine gave me the best price and showed up within a couple of hours. Brian was my technician; he was able to get the toilet running and informed me it would not last, I had bigger problems. He explained what was going on, why it was happening, what needed to be done, and how it was to be done. The next day, Alpine came out with a camera and provided a bid for free. Sure enough, my toilet clogged again. I hired a different plumber to compare the service, knowledge, and price. Alpine was right on the money with the diagnosis and priced better - plus I appreciated the time and effort Brian took to explain everything to me. A new toilet, flowing pipes, everything was prompt, professional, and clean. Throughout the process, communication was excellent, and response time was prompt. I found them to be honest and highly recommend Alpine Plumbing and Rooter out of San Dimas.

James K.
James K.
01/12/2019 12:00:00 SA
Vincent from Alpine was able to respond and fix our problem the same morning we called. He was pleasant and efficient and we would definitely call this company again.

Stephanie H.
Stephanie H.
09/02/2019 12:00:00 SA
Had the classic kitchen drain problem and called this place for their services. They were one of the only few opened this holiday weekend and came the next day.

They have coupons for $55 any drain and Dominic snaked it a couple times and seems to be working. Friendly, fast service, I would recommend again!

Tim K.
Tim K.
1/21/2019
A few weeks ago I received the weekly packet of junk mail including Ad's for home improvement, electricians, and plumbers. I saw the Ad from Alpine Plumbing and didn't think much about it until this past week. After 3 or 4 days of rain, I noticed my patio drains running slower than normal.  I didn't need to have the backyard and pool flooded, then I remembered the Ad from Alpine.  I checked Yelp and was pleasantly surprised with all the 5 star reviews. I called and setup an appointment for this past Saturday. Vince called me about a half an hour before the appointment and asked if I was available for the appointment.

Vince assessed the work and said that it would be best to hydro jet the lines since they were quite full of mud. I knew snaking the lines would not be enough. He said the work would take no more than 2 hours and they could be out the next day - Sunday! Since I had plans I asked if Monday was available. He said it was and we set it up for Monday afternoon.

About 11:30 am on Monday, Vince called and said he was on his way. He arrived with that monster hydro-jetter on its own trailer.  Vince methodically went through each of the 8 drains. He was done in just under two hours. Those drains are now like the day they were installed.

If you need a plumber, do yourself a favor and call Alpine.  In my opinion and the opinion of many others, they are a quality company with professional employees that can get the job done and at a reasonable cost. Thank You Vince and Alpine.

Natalie T.
Natalie T.
07/12/2020 12:00:00 SA
I had a leak from one of my toilets and gave Alpine Plumbing and Rooter a call. They sent over Matthew the very next day. He was very kind and professional! He let us know exactly what was going on and fixed the problem quickly. He was super helpful in giving us more information on other questions and inquiries we had. Great service all around.

Michael L.
Michael L.
8/21/2020
Dominic provide amazing customer service and really knew his work. Highly recommend. Thank you so much for the quick service!

Beatriz A.
Beatriz A.
12/26/2021
After expressing my disappointment on the previous review we were immediately contacted by the company. After clarifying the issues we were told that someone would be here today to complete the installation. As promised, Osman, who is a really nice guy, was here and did a great job completing the installation. Overall I'm very satisfied with this company. My concerns were heard and things were corrected promptly.

Mar L.
Mar L.
7/27/2019
thank you Alpine Plumbing & Rooter also Thomas dispatch. thank you for sending Vince & Brandon for fixing the Bathroom Shower & the faucet for the other bathroom. Vince & Brandon are awesome guys their very professional & have patience working for the both bathroom. this company is highly recommended A+++++++++ for me. once again thank you for the awesome job.

Jennifer R.
Jennifer R.
6/20/2020
Alpine was extremely accommodating and helpful. They gave an honest estimate, discussed various possibilities for repairing our plumbing issue, and we're very friendly. They were able to fix our issue quickly. I will definitely be using their services in the future!

Jessica B.
Jessica B.
09/02/2020 12:00:00 SA
Great company! Very prompt and Dominique was great! Very small problem with my toilet and quick fix!! Thank you so much. Will definitely call back with any problem I have with plumbing. Call these guys!

Xander C.
Xander C.
1/23/2020
Matthew arrived within the timeframe and was very polite and professional. He explained his two plans for unclogging the kitchen sink very clearly. He finished the job quickly and our sink is running perfectly! We'll definitely use Alpine again!

Jazmyn C.
Jazmyn C.
9/22/2020
I live in a 100 year old home with original piping, and due to landlord negligence, we've experienced ALLOT of plumping issues. I am so fortunate to have found Alpine because they are upfront about costs, honest, and got the job done correctly the first time. Out plumber was Mathew, and he was very professional, and we are so happy with his work!

Aaron H.
Aaron H.
05/04/2020 12:00:00 SA
Very responsive.  Arrived promptly on time and quickly fixed out problem.  Very reasonable and reliable.

Hector G.
Hector G.
5/22/2020
Very happy with alpine. we contacted them, got an online quote and within minutes they scheduled to come out to install our sink 90 minutes early too.i really liked that. Anthony had a great attitude, was very knowledgable and careful to cover up doing this time. He also gave us a great quote for some future work. Definetly use them in the future. Thank you guys for doing a fine job.

Hector G. La Habra.

Kip G.
Kip G.
8/13/2021
Excellent company and employees !
I am very satisfied with the professional job
they did at my residence.
Jeff and Dominic are awesome !
Highly recommended !

Margaret D.
Margaret D.
12/19/2022
I had a great experience with Alpine. When I reached out about a backed up toilet, they responded super quickly and had someone out to me within just a couple of hours.

And Tyler, the plumber they sent, was fantastic! He worked with me to explore the most affordable solutions first, and fixed up my issue pretty much right away. From arrival and assessment to repair completion and payment, it took just 25 minutes. Can't thank Tyler enough!

Kelly L.
Kelly L.
6/16/2023
These folks are reliable and friendly. John did a great job fixing our clogged sink. Tyler was very helpful with diagnosing the problem with our toilet. I would recommend this company.

Lori P.
Lori P.
12/15/2020
This was the first time I've used Alpine plumbing and Rooter, I actually found them on Yelp, and chose them because they had all good reviews, so I'm adding to  the good reviews.. they were super friendly on the phone, and my technician Herbert was very professional, friendly and efficient! I would definitely use them again!

Dean H.
Dean H.
10/27/2020
Amazing service! Friendly, knowledgeable and clean. We had an issue with a faulty faucet that had just been installed, so I called on Alpine to install a new one.  Brian J was absolutely amazing and helped remove the previous plumbers dirty work. The installation is guaranteed for a year and very moderately priced. Our kitchen faucet looks great and isn't leaking!

Palak G.
Palak G.
4/23/2021
Right after I made request to come check out water slow issue at our home , technician from Alpine plumbing came right away . Ruben came by to check it out and unfortunately for some reason our main water switch was off that caused an issue. Thanks for promptly service and I highly recommend them.

Joseph D.
Joseph D.
06/12/2021 12:00:00 SA
Hopefully this doesn't happen again, but if it does Alpine Plumbing will be who we call. They kept in communication as to when they would be arriving. Once they we here they handled the problem very professionally. The amount we paid for the work was more than reasonable. Especially since this happened over the weekend. I said once and I'll say it again. Any plumbing issues we encounter down the road I will be calling Alpine.

Young S.
Young S.
10/18/2022
Ryan and Walter were great. Fast service and very professional. Two thumbs up!!!  I will definitely do the business with them again.

Wesley C.
Wesley C.
8/15/2023
Alpine Plumbing and Rooter saves the day! The gentleman who answered the phone at 7am was so friendly, quick and efficient to get me on the books. He had a technician over to check out the leak under my sink within 5 hours and accommodated my work schedule. Bryan was also super friendly and knowledgeable, and saw the leak was coming from the garbage disposal. I didn't have a chance to do price comparisons, but it seemed fair and I was just grateful to get it done quickly so there wasn't too much water damage. Thank you, again! Highly recommend this company.

Matthew J.
Matthew J.
07/10/2023 12:00:00 SA
Alpine Plumbing and Rooter provide honest, good quality services.  David was I time - identified and repaired the issue immediately.

Jazmine J.
Jazmine J.
04/06/2023 12:00:00 SA
We had a leak coming from the upstairs master shower stall.  Home Warranty sent out a plumber who made holes in the house trying to find the pinhole in the pipe but after four holes in the walls, he couldn't find the spot.  He recommended moving kitchen cabinets and putting in yet another hole.   I wanted a second opinion and called Alpine. Bryan came out super quickly and was able to find the pinhole and replace the broken pipe WITHOUT making any more holes.  Bryan was professional, patient, and careful in his work.  We are super happy to be able to use water in the house again and I'm very thankful that Bryan was able to do the repair same-day and in one shot.  As part of the job, Alpine is going to come out next week to patch the drywall holes the other plumber made.

Michi F.
Michi F.
7/28/2023
Matt was prompt, professional and patient. He even showed me what the problem was and how to prevent in the future. Very grateful!

Ryan B.
Ryan B.
11/06/2020 12:00:00 SA
These people seriously made my day! I called over 10 local plumbers at noon on a Saturday and Alpine was honestly the best. From actually picking up the call, response time, organized and polite customer service, pricing and the actual assessment/work. No question I would recommend them to anyone. Just glad to know people like them still exist out in the world! Good, Honest, Affordable, and Responsible people doing Good Work! Big Shout outs to Hubert the Customer Service person and Dominic the Plumber! Call them and hire them! You won't regret it.

Maria R.
Maria R.
8/24/2021
Alpine Plumbing responded within minutes to my quote and came to my house the same day to evaluate my project.  Service was completed efficiently the following day. Service charge was reasonable and the customer service was awesome! Matt and Walter enjoy what they do and it definitely shows. I will be calling them again for my next plumbing need.  Thanks Alpine!!

Anita S.
Anita S.
8/29/2019
I had the opportunity to work with Vincent Alfonso on generating an estimate for repair. He picks up the phone when called, he answers texts and emails promptly, and he generated an estimate within 24 hours of reviewing our inspection report.  Above all else, his professionalism and reliability with communication set him far apart from others. To be skilled in ones work is only half of what is needed in this industry. Of equal importance is the following through and reliability. Vincent, in just a two day exchange, set a high bar and I will absolutely use him in the future. Thank you, Vincent!

Miko C.
Miko C.
8/30/2021
I found a leak and Ruben from Alpine saved the day! In addition to promptly taking care of the issue, he was also personable and professional.

I can wholeheartedly recommend Alpine!!

Thanks Ruben!

M. M.
M. M.
1/29/2021
We are very happy customers of Alpine Plumbing. They have earned our trust and loyalty, due to their quality work and also their courteous and reliable service.

They are excellent at what they do in terms of repair work. The icing on the cake is that they are equally exceptional in an honest, no nonsense, no pressure assessment and explanation of needed repairs.

On the job, they are neat, tidy, well organized and do not flake out or take shortcuts at the customer's expense. They do the job right. Even though they are very busy, they always put in the time and attention needed until the job at hand is completed properly.

We are also pleased that they are very courteous and polite, from scheduling to communicating arrival times, so we know what to expect and when. It is so refreshing when people are mindful of your time and schedule. They care about providing good service, which is much appreciated.

They are a stand up, honest company, and it's clear that they care about doing the job right. They are professional and solution oriented.

No one wants a plumbing problem, but when it happens, they are the only people we will ever call. The fact that they are nice guys and completely trustworthy on top of everything else, is a rare quality to find these days. We are so glad that we found them, we highly recommend them.

Laura C.
Laura C.
05/07/2019 12:00:00 SA
We had an emergency at our rental property and Vince came through!  Despite him having a full schedule he was willing to move things around and get to the property to help unclog my plumbing.  He explained everything each step of the way and made sure that I was comfortable with moving on to each process.  We eventually jetted our lines and again was there to explain how this amazing machinery worked.  Thank you Vince for your A+ customer service, we appreciate you and we will be using Alpine again for our plumbing needs.

Lorraine R.
Lorraine R.
5/21/2021
Customer service is on point. I was hesitant about using a place from the internet. I was asking friends and family for recommendations with no luck. So I decided to search yelp and Alpine was one of the first to respond. I checked the reviews and all were good, so I set up a time. Dominic arrived as scheduled, super courteous/respectful young man. He checked what I need to have done, upon inspection he was very honest in what would need done. I highly recommend Alpine as they very honest.

Mikey S.
Mikey S.
12/02/2020 12:00:00 SA
Alpine is great!  I had an emergency gas leak and they made sure to send someone out right away, Matthew with Alpine explained some options and tried something before even quoting me.  He was able to fix the leak with a part I had bought earlier that day and didn't charge me for it.  He also explained exactly what was wrong and walked me through how he fixed it.  This type of service and attention to detail is what I base my business on as well and is much appreciated.  Alpine is our new plumbing service for sure!  Thank You!

Jason C.
Jason C.
11/11/2019 12:00:00 SA
Quick response even on a holiday. Very friendly staff. $75 to snake a clogged sewer pipe. 30 minute job start to finish. Same day service.
Thank you Dominic and Alpine Plumbing.

Barbara D.
Barbara D.
04/11/2021 12:00:00 SA
I had a clogged kitchen sink and requested a quote via Yelp. Alpine responded very promptly and was able to send someone out the next morning to take a look and give a free estimate. Jimmy G. arrived on time and was polite, professional, and knowledgeable. Will definitely use and recommend Alpine again!

Aileen C.
Aileen C.
07/07/2023 12:00:00 SA
Just had Ryan come take a look at our hot water heater. He fixed the issue immediate! Apparently it was set on vacation mode (doi). But he also gave me a ton of tips on other hot water heater options for our future additions. I will definitely consider them again when I have a real problem.

DeDe D.
DeDe D.
12/28/2020
This is my second review and another 5 stars.  We had a stopped up shower drain and within 3 hours our technician Jimmy came out and cleared it.  He was professional and friendly.  I'm so happy that we have Alpine Plumbing to take care of plumbing problems.
Thanks Jimmy and Alpine!

Wesley W.
Wesley W.
3/27/2023
Serviceman was prompt, courteous, efficient and knowledgeable. He quickly fixed my problem. I recommend this compamy

Sandra C.
Sandra C.
8/16/2019
A great and positive experience!  I can't say enough about how professional, easy to work with and thorough both Vince and Matthew were.  In short, l had a leak coming from an upstairs bathroom that needed attention.  Both were prompt in responding and provided a very thorough explanation on the steps needed to resolve this issue. I would highly recommend them and use their services again if needed.  Prices were more than reasonable and much appreciated. Thank you!

SCOTT C.
SCOTT C.
7/27/2023
Flashing the toilet and water comes out of the shower drain.  Called APR and come out to look at the drain. Vance came out and use camera to locate the issue. He said it will need to hydro to open up the drain. So he came back the next day with Sean and hydro jet the clean out.  There was a piece of stone from shower remodel in the pipe. They were able to flash it down.  Thanks guys.

Grace W.
Grace W.
04/04/2020 12:00:00 SA
Fantastic service, very polite and knowledgeable! I called Alpine bc our shower had backed up which unfortunately happens every other year. I called them in the morning and they scheduled me for an afternoon visit. I believe Anthony was our serviceman and he was fantastic! He cleared our clog and was able to answer many other questions I had about other plumbing issues in our old home. He was very honest and the price was reasonable, actually one of the cheaper quotes I've gotten to clean the annual clog. I 100% recommend Alpine and we will be using them again!

Jen K.
Jen K.
05/08/2022 12:00:00 SA
I meant to post this a couple of weeks ago...Shortly after my first call to Alpine, I found myself in need of service again. What I expected to be a simple job turned out to be a nightmare. Roots in the system. To make a long story short, I was thankful for Herb and Gilbert. They were respectful, friendly, and hard working, and very conscientious about keeping the work area clean. I will definitely request Herb and Gilbert for future needs.

Joanne P.
Joanne P.
02/10/2022 12:00:00 SA
We had multiple gas leaks inside the house and our gas got shut off by So Cal Gas. We hired Alpine to repipe the house and Jimmy came out within hours on a Sunday. It was a complicated job so he returned on Monday with his supervisor Jeff who gave us an estimate of over $11k. Seeing that we were on a budget, we were thrilled when he offered to reuse as much of the existing tracpipe as possible which reduced the price by several thousand dollars. He also offered to meet with SoCal Gas when they came back in order to explain the work and make sure our gas got turned on. That was more than we expected and it turned out to be crucial.

The work was done over 2.5 days by Jimmy and Osmond. Both were very professional and friendly. Jeff stopped by frequently to check on the work and he kept his word about being here when the gas guy showed up. In the end, his presence helped a lot to get the gas turned on and also gave us a comfort level that things were going well.

We got lucky finding such a great company on yelp and I highly recommend Alpine!

Christina R.
Christina R.
5/25/2022
I would definitely recommend this company. Tyler fixed my water pressure and adjusted the water valve so that cold water would come out too. Great customer service and very personable. Will definitely do business with Alpine Plumbing & Rooter again.  Thanks again Tyler!!

Shauna B.
Shauna B.
7/24/2021
Found this gem on Yelp. Small family business. Dominic and colleague were friendly, courteous and knowledgeable. Full disclosure and no hidden fees or costs. The issue was resolved quickly. They even arrived early to the appointment. I will definitely call upon Alpine Plumbing for any future needs!

Fred B.
Fred B.
10/10/2020 12:00:00 SA
Great service, on time, professional . Reasonable pricing and knowledgeable. Would absolutely recommend.

Danielle Y.
Danielle Y.
10/28/2022
We were camping in the area and our kitchen sink was leaking in our trailer. We called Alpine and they sent someone within 2 hours to our campsite. Ruben showed up, was nice, fast and so professional. We will definitely be using them again and asking for Ruben!!!

Felicia F.
Felicia F.
06/12/2018 12:00:00 SA
I was so beyond happy with this company!! I have been living at my house for 2 years now and have had multiple company's come and fix my sink but a couple days ago Vince and Matt came by and they fixed it right away and it has been working better then before I moved in! So very happy and will be calling them for the rest of our lives and when we buy our next home they are the first and only ones will be calling they get the job done very friendly and help with whatever we got going on! By far the best company I have ever encountered thank you guys again!! Great work keep it up

Tony C.
Tony C.
12/29/2021
I was getting a quote from Alpine Plumbing and the person who came by tried to upsell me on a hydro flush when I asked for a simple maintenance snake out from my main line to the city line. He would not even give me a quote for regular snake out cost because I did not experience any back up at the moment but try to sell me a $595 hydro flush which is pretty contradictory to his assessment of nothing is backed up yet. Hmmm. You make your own judgement on that.

I was contacted by the owner and he is very concerned about my experience after he saw the initial 1 star review I had posted. He explained to me there may possibly be a misunderstanding between the technician and I even though I don't think there was. However, I have to give the owner the benefit of the doubt and also his extreme concern to call me right after the posting and offering to make things right. I did not need anything but appreciated his effort in trying to make things right. I think you can trust the owner will do the right thing if anything does go wrong. In light of that, I am revising my rating because I trust the owner of the company would make things right.

Gladys R.
Gladys R.
11/10/2021 12:00:00 SA
The attention and care provided by technicians Herbert and  Jeff was absolutely stellar. They fixed our clogged drains and even provided an examination of the pipes at no cost. Great service and very reasonably priced. Highly recommend these guys. Outstanding plumbers.

Nelson G.
Nelson G.
09/01/2020 12:00:00 SA
***Completely Satisfied***  The reason for my call was to get a quote for a garbage disposal installation. I received a competitive quote followed by prompt and immediate service. I got a same day appointment. Brian who answered the call was very professional, called 10 minutes in advance to let me know he was on his way. Arrived with a positive friendly attitude and ready to work. He's very detail oriented and takes pride in his work. You can tell he's passionate about his career. He showed me a professional install and turned everything on to let me know everything was in working order. It was, two thumbs up. If the service Brian provided is representative of the Alpine culture for providing extraordinary service then they just earned a client for life! Should I need any other plumbing service you already know where I'm calling!

Steven E.
Steven E.
07/02/2020 12:00:00 SA
Was in need of a plumber due to a valve/pipe that was leaking outside. Called Alpine Plumbing and within 30 minutes they had a plumber at my house. Great experience! Herb was very helpful and knowledgeable and took extra steps to put more Teflon tape on the old pipes and get it fixed. He was able to fix the issue and no more leak! Woohoo! Thanks Herb and Alpine Plumbing!

Stumpy T.
Stumpy T.
12/22/2020
Herb is awesome! I had a main sewage pipe blockage after 5pm today but herb showed up within 30 mins after I called! He got the job done very fast and professional with a reasonable price. Will recommend Alpine plumbing & rooter to any friends that need a plumber!

Jeanette-Fe R.
Jeanette-Fe R.
3/17/2023
We couldn't have picked a more reliable company to help with our plumbing issues.  Tyler helped our family with all of our needs, was very communicative, and even educated us on the process. He handled our faucet leaks quickly and efficiently - it was a huge PLUS that he's one of the nicest guys around!
THANK YOU SO MUCH FOR YOUR HELP!

Michael A.
Michael A.
10/14/2020
I would recommend them. The service guy Mike was great.  Called on a weekend and they responded right away.

Thanks

Korina H.
Korina H.
6/14/2021
Shaun came in so helpful and answered all of my questions. He even went and broke it down for me to better understand every step of what he was going to do and be checking before moving forward.  On top of his hard work he was SOOOO handsome.  Could I ask for his number?

B G.
B G.
7/22/2020
Herb was fast and courteous. He walked my through concerns and was thorough in the installation of my new faucet. I recommend this company to anyone.

Julie L.
Julie L.
1/28/2023
We called Alpine Plumbling on Saturday an within an hour Tyler called us back to let us know that he was 15 minutes away. He came in and assessed the situation and within an hour he had cleared the stoppage.  Tyler is great, very professional and I highly recommend him. I would definitely use them again. Ask for Tyler, he's the best!  Thank you Alpine Plumbling!  - Julie L.

Margaret D.
Margaret D.
4/18/2020
Herb from Alpine Plumbing was so nice and cleared up our drain issue. He made sure that the area was cleaned up and explained their procedure for follow-up.   I would recommend Alpine Plumbing for your needs.

Ann Y.
Ann Y.
07/01/2022 12:00:00 SA
90-DAY GUARANTEE FTW!

We called a few plumbing companies and they either charged way too much $$$ or they couldn't come out that day. Alpine Plumbing came an hour later and charged us only $75 and it comes with a 90-day guarantee so if we have any issues they'll come back out!

Tyler was knowledgeable about plumbing and super professional. He called first to let me know his ETA and when he came he not only fixed our clogged drain but he offered to look at any other plumbing issues. I'm going to recommend this company to all my friends!

Benjamin S.
Benjamin S.
10/08/2022 12:00:00 SA
Great, fast, and efficient business to work with. Reached out same day, had John come fix our issue same day. John from Alpine was friendly, knowledable, and efficient at the job. He took time to explain the process and the issue thoroughly. Let us know about a 2 year warranty. He is definitely management material. Thanks John! Thanks Alpine!

Tish V.
Tish V.
08/12/2022 12:00:00 SA
Great company!  Ryan came at scheduled time. He  explained what he was going to do and did an outstanding job. He was very professional. I highly recommend this company.

Larissa T.
Larissa T.
5/20/2020
Matthew did an awesome job. We had a leak which he fixed, and we also had him install a leak detector. He was timely, efficient and professional! Also thanks for wearing a mask and practicing social distancing while at our house!Highly recommend alpine and would use them again for any of our plumbing needs.

Michael M.
Michael M.
2/25/2020
Great company and friendly technician!

I reached out to them at night for clogged drains and they came out the very next day! Herb was a very friendly technician, keeping me informed through the whole processand got the job done quick!

Will definitely use this company again and highly recommend them to anyone reading this, thanks again!

Rowena C.
Rowena C.
03/07/2020 12:00:00 SA
Hi, Herb from Alpine Plumbing was very efficient with his time, workmanship, and he explained the problems and procedures in a way that us very easy to understand. Their prices are lower than other plumbing agencies. This is my second time hiring Herb and he does an excellent job! I recommend Alpine Plumbing and asked for Herb! I am satisfied with the outcome of the project. Clean and neat

Michael R.
Michael R.
12/05/2021 12:00:00 SA
I wanted to put this review on yelp. My name is michael ramirez and I am a business owner as well. I normally don't put yelp reviews but I definitely want to do one today. I had a clog in my drain which was affecting my shower and toilet. Alpine Plumbing called me back immediately and was able to come out on a Sunday morning to get this done for me at a very reasonable price. The technician Elijah was fantastic he went over and above to make sure the job was done correctly. I cannot say enough good things about his service and how he conducted himself. I will only use Alpine plumbing from now on if I have any other plumbing issues. I am very grateful for the response time their professionalism and how they do business. I will recommend them to everybody I know. Thank you to Elijah and the entire staff at Alpine plumbing.

D D.
D D.
3/22/2021
I needed back yard hose bib faucet replaced ASAP to keep new lawn watered. They responded right away and completed repairs quickly

Jennifer I.
Jennifer I.
1/30/2020
My 15 month old  flushed his star toy  into toilet. I messaged that evening  and they  sent someone oUt the next day AM. Dominic was awesome! Super friendly and tried his very best  to  get thAt darn you out. I had to replace the toilet. He was  very nice, informative & great at  his job! I highly recommend thIs company and  their services!

Robert B.
Robert B.
9/14/2020
I rarely need assistance with repairs or maintenance around my house, but I had a clog that I couldn't take care of myself. After reviewing various companies close to my residence I came across Alpine Plumbing and Rooter. They sent a technician to my house to fix this issue with my plumbing in a timely manner. Thank you Brian for taking care of the issue, my family I really appreciate the hard work and professionalism.

Jeffrey L.
Jeffrey L.
9/13/2022
Such a great experience working with Ryan from Alpine Plumbing.  We wanted to ensure our outdoor drainage was working properly- rather than spend money on sending a camera through the drain to inspect, Ryan helped me to test the drains myself and we confirmed they worked!  He wrote up an estimate for the cost to clean the drains in the future if we ever ran into any issues down the line- I will be sure to work with them in the future if we need to do that!

Ahsan R.
Ahsan R.
7/26/2022
Excellent response. Very nice technician. Professional and friendly. All charges stated upfront. Saved them in my contacts for next time.

Nixon V.
Nixon V.
4/15/2021
Very happy with the service Alpine Plumbing and Rooter provided.  We indicated we had a problem with our water heater and knew that the thermocouple was not working properly and we had the repair parts ready to be installed prior to their visit.  Once Dominic from Alpine Plumbing arrived to assess the problem, he did not up sell for new water heater but confirmed that thermocouple would need to be replaced.  We informed him that we have the replacement parts ready and he was able to install and fix our water heater at that moment.

Jason C.
Jason C.
9/25/2019
I had a clogged kitchen drain that I quickly realized was more than a regular sink disposal issue. These guys were super prompt in responding and accessible for any questions I might've had. They got the job done in less than an hour, and I haven't had any problems since. Definitely keeping them in mind if I have any more plumbing issues in the future.

Rich C.
Rich C.
4/19/2020
Requested service in the morning and they arrived quickly.  Good service, arrived on time fixed the problem and cleaned up the mess.  Highly recommend if you have any plumbing issues.

Mitch D.
Mitch D.
11/17/2022
I searched Yelp for a plumber and settled on Alpine Plumbing because of their Yelp rating.  They were friendly and very helpful on my set up call and responded the very next day with serve.  Our plumber was Matt Brosnahan.  He was fabulous -- knowledgeable, friendly, understanding, and very skilled.  He was also just a super nice guy.   He handled multiple plumbing problems in 2 hours or so.  I could not be happier with him or his work.  I give him and Alpine my highest rating.  Thank you.

Geri M.
Geri M.
04/07/2021 12:00:00 SA
I needed help fast. Could not turn the shower off! The water was pouring out full force, and I scrambled to turn off my water main. I called three other local plumbers who did not answer or did not have anyone available.

Alpine answered, had a friendly dispatcher, and a crew of two came right away and replaced the cartridge inside the faucet. Well done by nice guys. So fast. Also offered senior discount (over 55). Thanks so much, Alpine!

Gigi Q.
Gigi Q.
10/17/2019
There is a reason why they are 5 stars they give 5 star service! Vincent was most professional, friendly, helpful & honest. Edward was quick to respond to the quote request and the prices were pretty fair!

Brandon R.
Brandon R.
5/22/2021
Solid company, we had A great experience with Shawun and he really took care of us, very responsive and very thorough. Highly recommended !

Robert P.
Robert P.
7/17/2020
I received a quick response by the owner within 5 minutes of the request. They had an opening the same day. Dominic came out and replaced the wax ring on the bottom of my toilet in half and hour. Great service! Dominic was great and super friendly. Will use them again should I have any other issues.

Chris G.
Chris G.
9/24/2019
To say that I have received excellent customer service would be an understatement. Vincent, Matt and Dominic provided professional and exceptional hydro jetting service at my home.

Nice, polite and respectful even when I couldn't make up my mind on what service to purchase. Still indecisive I called them back a second time and they fit me into their schedule to finish the job the next day.

Highly recommended!

Thank you guys, you have truly paid it forward.
Keep up the great work.

Chris Gomez

Paul G.
Paul G.
06/06/2019 12:00:00 SA
I had a backed up toilet and Matthew and Vince came to the door with such a pleasant and can do attitude.  They quickly resolved the toilet problem, and informed me if there were any further problems, they would be out to take care of it.  I told them that I had a new bathroom faucet arriving in a couple hours and would like to have it installed.  Matthews gave me his number, and told me to call him when it arrives, and he'll be back out to install.  Sure enough, after the call, he was back with the hour.  I've used plumbers for many years, but this by far the best service, and best attitude I've seen in a Plumbing operation.  What a first class customer service business.  I told a buddy of mine about Alpine Plumbing, and he immediately called them, and they were out the very next day.  He texted me and said, job done, Great Attitude.  I'll be calling you guys again.  Thanks.

Olivia P.
Olivia P.
8/17/2021
The faucets of my washer & dryer and 2 bathrooms leaked that needed to replace.  I called Alpine early in the morning at 7:30am and phone picked up immediately.  Then technician Ruben was able to come to my house the same day at noon.  He called me 20 mins before he arrived to let me know he is on the way.  He is very polite and hard working.  He did a great job to fix all our plumbing problem.  Thumbs up!

Jeff O.
Jeff O.
4/26/2022
Had a DIY project go south; attempted to change my kitchen sink, got halfway through and was able to connect the water back, but couldn't figure out how to re-attach the garbage disposal and drain.  Called Alpine and they were able to come out the next morning.  Both Herb and Gilbert were prompt, gave a price quote before the work was started, and were done in about an hour.  Excellent experience, will definitely recommend and use in the future.

Traci H.
Traci H.
11/20/2021
Elijah came by to replace out garbage disposal. He was courteous, prompt and very professional. Will definitely call Alpine plumbing when needed.

Paul C.
Paul C.
12/18/2022
I have had good experiences with finding and hiring highly rated companies on Yelp.  I needed a gas valve replaced for a clothes dryer.  Alpine Plumbing was highly rated on Yelp and had great reviews. I called and spoke to Bert, who told me that it would cost between $125 to $325 to replace the gas valve depending on the work that was required.  He explained that sometimes the 90-degree fitting and part of the gas line also need to be replaced due to corrosion.  Bert said that the valve replacement would cost $125 if nothing more was required.  I asked if their plumber would have the required parts with him and was told that he would.  I agreed and informed Bert that my 24 year old son would be home waiting for his plumber.  The Alpine plumber, Ruben, arrived and looked at the valve but didn't take any measurements.  He informed my son that he didn't have a valve with him and would need leave to pick one up. Ruben returned with the wrong valve and left a second time to get parts I was told he would have with him in the first place. Before Ruben began replacing the valve, my son asked if he needed to shut off the gas supply. Ruben said that he didn't need to turn off the gas and that it would be alright. Ruben spent a total of 10 minutes and only replaced the gas valve and nothing else. I was charged $325 for his efforts. When I arrived home hours later, I was overwhelmed with the smell of natural gas upon waking through the front door.  When I walked further inside, I saw that the windows were all open and that the ceiling fans were on. I tried to reach Bert but was unsuccessful. When I reached Bert the following morning, he listened to my concerns and said that he would get back to me after talking to Ruben. When I spoke to Bert later that afternoon, he accepted responsibility and said that they would make sure that this would not happen again. Bert said that Alpine would email a form for me to sign and would refund $225 of the $325 that I was charged for the job. The form stated that I agreed to release Alpine Plumbing from all liability and that I would not file any claims with any state agencies or reputation companies. I wrestled with my conscience for a few days before emailing Alpine back and informing them that I would not sign their form. I was told that they had already credited my credit card for $225 because it was the right thing to do and that I didn't need to sign their form. The fact that Alpine Plumbing has a form that appears to be drafted by an attorney that restricts the freedom of customers to post negative experiences with reputation companies like Yelp concerns me. Why would Alpine Plumbing have an attorney draft such a form?  Restricting customers from alerting government agencies and sharing their experience on websites like Yelp just isn't right. Beware that the Yelp reviews of Alpine Plumbing may not tell the full story of the satisfaction of their customers. If you hire Alpine Plumbing, you may be overcharged by a plumber who is willing to cut corners when it comes to safety that may put your family in harm's way.

Gilda C.
Gilda C.
8/30/2020
I was so surprised when we found a plumbing service open on Sundays and so early! Our toilet had been leaking the whole night and Dominic was able to give an estimate and provide service the same day! Not only that but he also fixed a piping issue we had in our kitchen sink which we had put out due to covid. Thank you guys!

Luis B.
Luis B.
7/23/2021
Alpine called me right back after posting the review. Their management team was very empathetic and listened to my concerns. They made the right adjustments and are handling the concern correctly.

Paul C.
Paul C.
4/29/2021
I had a 4-6pm apt window to install a toilet. I was contacted at 4:30 to let me know plumber on another job and could be awhile. He said he was 30 minutes away and he could be at my house late because it would take 2 hrs to install. I got the impression he was trying to talk me out of the apt and push it to another day, I needed it done that day.  

Next the dispatcher called letting me know the arrival time would be closer to 6 and if I was okay with that.

Another plumber contacted me at 6:40 and asked if I was still good with them coming. He was finishing a job and would let me know when he was in route. 20 mins later he called and said he was on his way and would arrive in 30 mins, again asked if I wanted work completed that day.  

Immediately after greeting, he said I don't have a wax ring, I may not be able to install it, and if I had one? I did not, so he offered to get one for an additional cost of $75. I declined. I could get one from HomeDepot and be back in 15 mins. Meanwhile he could remove the current toilet. The wax ring cost less than $7 but he did found another concern. One screw was stuck to the flange from rust build up and the other side he was unable to fit a screw into the flange to secure the toilet.

His recommendation was to install the toilet by pressing it down really hard on the wax ring and NOT securing it to the flange with screws. That sounded odd to me, I asked a series of questions like:

Would bumping/sitting on it move the toilet move? Most likely

Would that cause a leak? Most likely

How long will this fix last? Hard to say  

I'm thinking how is this a good idea? Finally he recognized this was a bad idea then recommended to replace the flange.  

This would require another apt with a supervisor. They'd have to remove tile, dig into the foundation, it could get a little costly.  The work was postponed I was left with an open line with a rag shoved into it & an apt 2 days later to address the flange and toilet.

Unsatisfied I looked at the flange myself.  I felt that I could resolve both issues. I used a small screw driver to loosen debris to clear space. I use the hammer separately to lightly tap the rusted screw loose. With about 5-8 minutes of work I easily cleared both obstacles. The flange was in great shape, both concerns honestly could have addressed with a wire brush. I installing the toilet myself.  

They were very high in communication, everyone has been professional. It didn't translate into help/guidance in my problem. After posting my review they have followed up with me several times to make it right, which I can respect.

I'm rating a 1 for several reasons:

1. Did not value my urgency: There were multiple points where they tried to cancel or push my apt to another day, even after I expressed several times I needed the work done that day. I understand having the push the apt back, it was the sense they did not wanting to help.  

2. Lack of prep/info: The minute the plumber arrived he said he didn't have parts for the job. I don't mind paying for supplied parts. It would ideal to know what I needed beforehand. Verify that essential parts for installation were included in the packaging when scheduling the work. That is a minimum expectation they are the experts. Also why the dramatic price difference, $70? A custs can feel as though its not discussed to charge a parts premium.

3. Bad recommendation to install a toilet without securing it to the flange that I had to talk the plumber out of doing.

4. Lack of effort. If the flange needs to be replaced why not discuss with the homeowner to see if they're okay with an attempt to salvage by clearing the debris/rust.  If you're scared to be on the hook for damages then say that. Maybe the homeowner can try. Maybe call a supervisor send pictures on what to try. If someone with little to no experience could figure it out in less than 10 mins I'd expect a professional to see that opportunity immediately. That is a 5 star experience, try to save me money & finishing the work I called for in the 1st place.

5. I had to install the toilet myself.  

In their response you'll see they say rating them a 1 was not fair, I feel they care more about their rating than my experience.

John A.
John A.
06/03/2020 12:00:00 SA
I usually don't leaves comments about this kind of stuff but today I had to. I was up at 5:30 for work and noticed the drain was plugged just past the tub. I spent 2hrs trying to unclog it. I called alpine plumbing & rooter and they said between 12-2. They called me and said they could be there at 11. The gentleman got here at 11 and went straight to work. He undid all the pipes under the sink and snakes the pipe. Once it was unclogged he put all of the drain back together only to see water was leaking from one of the fittings. He went out to his truck and replaced a part and didn't charge me. Once he was satisfied it wasn't leaking he cleaned up all the gross water and his tools. He said him and his supervisor would be back with a camera in about 2hrs to see what my pipes looked like. In about 90min they showed up and had me watch the screen as the camera went down the pipe. Showing me how dirty it was. That was included in the unclogging of the drain. Thank you for being quick and courteous.

Jon F.
Jon F.
4/23/2021
They showed up on time and got right to work. Mike was awesome! He stuck around after the clean out, and installed a sink drain for me. Showed me everything he was doing as he did it. VERY courteous and polite to my wife and I. I will definitely use them again.

Michelle M.
Michelle M.
4/30/2020
Alpine Plumbing came out and helped us with some plumbing issues we've had for a while. I wish I would have called them sooner. Anthony V was fast, efficient, affordable and I'm so grateful to have our issue resolved. Anthony was knowledgable and was able to answer all of our questions and address our concerns. Thank you for the amazing service. They will be our official go-to for any plumbing needs in the future. I have to add a big thank you to being mindful during this COVID 19 scenario - Anthony practiced social distancing while wearing a face mask.

Rachelle I.
Rachelle I.
7/15/2020
I highly recommend this business and will definitely use their services in the future.

Susan H.
Susan H.
11/20/2019
Alpine Plumbing and Rooter is a company I would highly recommend to everyone. Matthew came out to fix both our leaky showers. He had to replace the internal cartridge. One shower was an easy fix, the other required cutting a hole in the wall to get to the cartridge.  When Matthew completed the job, he showed and explained to me what he did. He took a photo of what he did inside the wall. He made the inside more efficient. The patch work was very neat. Before starting, he made sure I understood exactly what he was going to be doing. I appreciate that. Matthew cleaned up, went back to double check and even asked for a Swiffer to clean his footprints on the floors! Matthew was very professional, efficient, and polite. Thank you APR!

Jordan V.
Jordan V.
11/30/2019
Greatest plumbers around! I called for a clogged kitchen sink and they arrived within 45 minutes. Matt and Vince had outstanding customer service. They showed me what had to be done and were out in no time. Thanks again!

Stanley H.
Stanley H.
10/28/2021
A call to the company resulted into a timely response that was professional and culminated to a very timely contract and the results are excellent in all manners. I rate Elijah with the highest ratings that the company provides. I recommend Alpine plumbing for all your plumbing problems.  Very reliable staff. Elijah is very professional. The whole crew were very nice and very friendly.

T K.
T K.
7/28/2023
I called to get a bathroom sink faucet replaced since it had a small but annoying leak. Matt came out and explained everything in detail. I appreciated the time he took to do that even though it was a simple and small job. He was thorough and very helpful.
Thank you Matt B for your neat work!

L H.
L H.
5/22/2023
We called a few plumbers around since it was discovered that the water valve behind our new fridge could not be shut completely due to its age.

I decided to go with alpine since it was really responsive and the technician came promptly.

We got three options to tackle the problem and we picked the middle of the road option.

The unforeseen part was that part of the wall had to be cut in order for the technician to get to the pipe.  Also, the new valve is uneven by design, one side is longer than the other.  

There is a warranty period of two months.

Hope everything is good after this fix.  Fingers crossed.

Kevin L.
Kevin L.
4/25/2022
Ruben is the man! We had a busted copper pipe in a tough spot in our downstairs bedroom and he was able to come asap to help us fix it. He is super knowledge and friendly and I'd highly recommend Ruben and Alpine Plumbing for any plumbing issues that need fixing

Dennis C.
Dennis C.
10/29/2020
Alpine Plumbing and Rooter did an absolutely amazing job. My kitchen faucet was replaced by Jimmy G. He did a great job! I am impressed by Alpine Plumbing and Rooter good customer service. Please giving them a try. I am happy to say I will be a repeat customer in the future. I will definitely recommend Alpine Plumbing and Rooter for anyone who needs a good plumber.

Paul G.
Paul G.
3/28/2020
Matthew of Alpine Plumbing recently installed a salt free water softener, and also did some troubleshooting of my tankless water system.  I really appreciate the high level of service I get from making the phone call to the quick responsiveness of the plumber arriving at the house to getting the work done expeditiously.  Matthew has a wonderful can do attitude, and a tenacious positive demeanor.  I've used many plumbing services over the years, but find that Alpine Plumbing has reasonable prices, and great customer service.  I've even recommended a few friends to give them a try.

Gabriel O.
Gabriel O.
05/12/2021 12:00:00 SA
Thank you for coming out and making things right.  I truly appreciate the amount of care and concern to ensure that I was completely satisfied with the work.

Lili A.
Lili A.
10/09/2019 12:00:00 SA
I called alpine  Plumbing this morning stressed because of all the dishonest plumbers with ridiculous estimates I had talk to regarding my project. This company was courteous, gave me the most reasonable price and did the job for me within 2 hours. They were trulyA pleasure to work with and I will recommend them to all my family, friends and neighbors. They are officially my designated plumber from now on.
Thank you AlPine and Vincent!

Tony C.
Tony C.
4/21/2021
Dominic called before arriving, ON TIME ( a must for us ), and professionally explain ( great attitude and didn't make me feel stupid lol ) what's needed to be done after inspecting the problem area. The work was done cleanly and quickly. Compared with the random plumbers we used in the past 2 years, we are definitely keeping Alpine on the go-to list from now on! Thank you~

William M.
William M.
5/13/2022
Recently  had Alpine come out and take care of a relatively small problem, but one that I felt better having a pro do it. They showed up and gave me a free estimate. We agreed and the young man went straight to work. There was a small hiccup but they were quick to address it and things are smooth. I appreciate the company and providing a great service.

Mark N.
Mark N.
08/03/2020 12:00:00 SA
First time customer here. Needed two bathroom sinks fixed. Called around 9am, and Matthew came around 11am just as discussed. I was not home during the visit (dad was home) but he called me to speak with me about what was going on and what he recommended. Matthew was very easy to talk to and offered answers to all my questions. He was able to fix the problems without any difficulty. Highly recommend this company. If you ask for Matthew you will be surely taken care of. Thanks for your help Matthew!!!

Unique K.
Unique K.
9/15/2022
We were fortunate to have had Herb work on our storm drain issue.  He worked diligently and was super communicative through the whole process.  Alpine, as a
Company is very clear with how they will approach your project, everything is detailed in writing.  We would definitely use Alpine again.

Nancy G.
Nancy G.
10/26/2020
Getting work done during Covid is a pain, but Alpine excellent communication made it is painless as possible. Our project was complicated by the fact that we were in the midst of moving my mom out of the property and into assisted living some distance away, closer to wear I live, so their patience with our broken communication was much appreciated. On the downside...with the faucet installation under the new kitchen sink, they failed to turn on the hot water and had the hot and cold switched. Frowny face. As I was out of town when they did the install, I cut them a break as that's something I'd normally would check before a plumber leaves the job. No problem, I just switched the lines myself and turned the hot water on. A 15 minute inconvenience while I dug out my tools. It was just a minor complication that could have been avoided if they had done one last double check before they left the job. Lastly, I recognize the price was a pinch high at $1,600 for 2 new faucet installs, 1 garbage disposal install, re-attach dishwasher, new angle stops at 2 sinks, some under-sink plumbing reconfiguring that happens whenever you put in a new sink, etc, but overall I was satisfied given the Covid situation and trying to get the job done from out of town.

Deals N.
Deals N.
10/09/2021 12:00:00 SA
I was surprised by the Honesty of the Technician Jimmy that came over to give an estimate on a garbage disposal intstall and stopped up drain issue. Instead of adding unnecessary repairs to the estimate he found that the garbage disposal was the source of our issue and was able to install and keep to the same quote that I was given to begin with. Price was very reasonable and I will definitely be calling Alpine Plumbing for any additional Plumbing needs at my other Units. Thanks Again Jimmy for your Honesty and Excellent Customer Service

Mike F.
Mike F.
08/10/2020 12:00:00 SA
Matt and his partner came over immediately and fixed my toilet problem at a reasonable price. Would recommend again.

Penny R.
Penny R.
10/14/2018
Vince from Alpine Plumbing came out today and took care of our plumbing problems in a fast and professional manner!  I would highly recommend Alpine for all of your plumbing needs!!! Thanks so much!!

Lissette G.
Lissette G.
12/15/2019
I had some plumbing issues at my home; looked on Yelp for reviews and came across Alpine Plumbing & Rooter. I messaged them for a quote and  received a response within 10 minutes. Edward gave me a reasonable quote and quickly provided me an appointment. First thing next morning,  his technician Matthew called to confirm and arrived on time. He was polite and well informed about his   work.  

I give them 5 stars in professionalism, and work ethic. Thanks a bunch!

Jacob D.
Jacob D.
11/18/2020
First off not to pricey for same day service.  They gave me a 2 hour time block.  And they kept it!?

They called me about 30 minutes prior to arrival. They practiced social distancing!!! My technician was super nice and polite!!??

These guys are awesome!!! Mathew B. (My tech) you rock my dude!!!

Walt U.
Walt U.
09/01/2022 12:00:00 SA
Called Alpine Plumbing to replace my water heater. Damien, the technician , arrived at the promised time. He was friendly and knowledgeable. He had the water heater installed within a couple hours. He left everything clean and took the old water heater with him.

Acquired Taste N.
Acquired Taste N.
11/11/2020 12:00:00 SA
One of the best service experiences that I have ever had for plumbing repairs. I really appreciated their professionalism and friendly calls letting me know the ETA of their service technician. I had the privilege of getting Dominic and he was amazing. He took care of the job and also helped me out by answering some questions about a few follow up jobs. I will definitely be using this company again. My search for an honest, reliable, and reasonably priced plumbing company is over!  Thank you Alpine Plumbing Services. Much appreciated.

Mariel B.
Mariel B.
5/24/2020
Fast service, gave quote already and process to book through yelp was easy. Plumber was professional and friendly. Thank you!

Yoshi A.
Yoshi A.
01/06/2022 12:00:00 SA
Herb is very courteous and professional.  After assessing the leaky pipe problem in the crawl space, Herb shows me a video clip of the leak and thoroughly explains what needs to be done and how much it will cost. We agree on the price and he and his associate, Osmond, knocked out the job within an hour. He gave me the before and after video clips of the pipes and I'm a satisfied customer. Nice work, gents!

Laura S.
Laura S.
11/22/2022
Chip went above and beyond to figure out the root of the problem with my plumbing. He was very kind, professional, and thorough.  He gave me a price much better than other plumbers. I feel like I can trust him with my home and that he will be honest with pricing and work needed to be done. That is super important to me.  Thank you Chip for your integrity and professionalism.  God bless you.

Jacque C.
Jacque C.
09/08/2020 12:00:00 SA
Brian was a great help to help solve our under sink adjustment. Thank you Alpine for great customer service

Alex A.
Alex A.
6/15/2021
Just got done working with this company for a leaky kitchen sink. I requested a quote around 2:30pm and had Mike at my house at 4:15pm. Mike was really professional and even asked if he should remove his shoes before entering our home (we really appreciate that). He quickly was able to assess the issue and luckily it was a quick fix. This was honestly the best experience I've had with a plumbing company and will absolutely be working with them in the future. Thank you Mike!!!

Corina G.
Corina G.
3/31/2019
My husband called Roto Rooter, couldn't get assistance then called Mike Diamond, couldn't get assistance THEN he called Alpine and they were here in 20 minutes. Highly recommend!!

Bryan H.
Bryan H.
7/20/2020
Reasonable price and quick response. Dominic did a wonderful job on replacing the leaking sediment filter and without breaking my bank.

Alvin M.
Alvin M.
11/15/2019
Just got some small work done and was very satisfied. Contacting them and getting a quote was quick and easy, and they give their prices upfront so you can decide before going any further without being pressured. The service guy was prompt, pleasant, and easy to talk to. I would definitely contact them again for future services i would need.

Linda N.
Linda N.
10/14/2018
Quick and professional service! Vince took care of our immediate problem and gave us suggestions for another future project. 100% satisfaction guaranteed. We will definitely use Alpine Plumbing again!

Jessica Y.
Jessica Y.
07/11/2022 12:00:00 SA
Matthew helped me with our plumbing issues and he was very timely, professional, and considerate! I would this service to everyone :)

Fernanda M.
Fernanda M.
3/17/2021
I used this company three times in 2020.  First, the bathroom was serviced but they had to come out twice.  It should have been taken care of the first time.  The second time they came out determined the service was 7 times more expensive then quoted.  I approved because I was in distress.  On another visit to my home, within a month they quoted me $ a number.  Come to find out the tech was not able to unclog the plumbing issue.  This time they quoted me 6 times over the amount to return and unclog by way of using a different method.  I did not approve the service.  The next day my kitchen was flooded because the tech did not tighten the plumbing as was originally and they ruined the bottom of the kitchen cabinet.  Now there is a hole in the cabinet under my kitchen sink.  This was a fail.

Estrella H.
Estrella H.
7/14/2021
Praise Buddha!!!! Alpine Plumbing's Mike and Charlie are my heroes! Not only was getting and confirming a house call easy and efficient, but the timely arrival and communication were outstanding as well. This has to be one of the best plumbing encounters I've ever had and our rental properties often need plumbing work, so I'm using those encounters as my baseline for this rating. I'm just visiting my parents in La Verne but I wish this company serviced Orange County. Thank you for taking care of our plumbing catastrophe!

Mike W.
Mike W.
5/18/2020
Alpine plumbing respond my message quick and easy even in the Sunday.  Same day service to replace my bathroom faucet.  Matthew did a great job.  I would like to recommend this company with A+ service.

Kim E.
Kim E.
4/18/2022
I would highly recommend Alpine Plumbing & Rooter solely on the plumber, Tyler, that showed up to help us with our hot water heater. He completely assessed our problem and was able to reset our hot water heater. He got us up running in less than 15 minutes. Alpine Plumbing & Rooter is now our go to company for all our plumbing needs. Thank you, Tyler.

Jay Y.
Jay Y.
12/21/2022
Had Tyler from Alpine Plumbing out to replace my kitchen sink p-trap.
He explained what he needed to replace, got the parts, and fixed my problem.
Great guy, very professional!

Fegiel Q.
Fegiel Q.
04/07/2021 12:00:00 SA
Awesome Plumbing Co. To work with. Called and the same day my problem was fixed. I could not find anyone who worked on Reverse Osmosis system and they said they would come and take a look and took care of my issue. Dominic was my Plumber, very polite and did not hesitate to fix our issue. Great Job done!!

John T.
John T.
9/27/2020
I had a slow draining toilet and spent two hours trying to clear it. I gave up and called Alpine Plumbing. Brian came on time, when they said he would. He even called to let me know. He wore a mask and was polite.
He made his first attempt at snaking the toilet. After about 15 minutes he determined it could be something else. Brian took the toilet off and inspected inside of it and found a cap my son (who is potty training) flushed down the toilet.
Brian reinstalled the toilet, op tested it, and was on his way. Very professional. Thanks Again.

David H.
David H.
09/04/2020 12:00:00 SA
Thank you Alpine Plumbing & Rooter... specifically, THANK YOU Brian for getting here so quick and handling our plumbing emergency so efficiently! We had a true disaster this morning, and Brian was at our house literally within 15 minutes from calling.... so grateful!  It could have been disastrous, but thankfully he had problem solved before it got too out of hand. Definitely recommend Alpine (and Brian!!)

Desiree R.
Desiree R.
04/06/2022 12:00:00 SA
We had our toilet, sink and tub backed up and realized that the plumbing was 60 years old that it has deteriorated and the waste wasn't following easily. They were able to flush it first to analyze the problem and replaced all the old pipes and put another cleanout. Rafael was thorough, efficient, and professional throughout the two-day job. Very honest and knowledgeable. Rafael was kind and explained the process completely and at a reasonable price. He even cleaned up a mess of debris left by another contractor that was under the house. That was an extra customer service touch which is so valuable to call back for future work!

Vincent R.
Vincent R.
06/09/2021 12:00:00 SA
Super fast! Very helpful. Fixed issue will shower value right away. Was able to get parts in less than an hour.

Justin C.
Justin C.
2/14/2021
WOW!!!! What a great company. This is the 3rd time we used them and this job was the BIG ONE. They were awesome as usual, fair priced, courteous and very precise. They took extra steps and some additional work to make the job perfect. My neighbors probably were a bit irritated because for 4 days there was a team here with multiple vehicles but, it made me feel glad I hired them. Thanks again and now our 50+ pipes under the house are like new.

Caitlin N.
Caitlin N.
10/21/2021
I recently moved back to my condo and had some plumbing issues. I requested a quote through Yelp and Alpine responded immediately. I was able to schedule an appointment on the same day. That's a huge plus! The technician Dominic was friendly, helpful and took care of the problem. I will definitely use their service in the future!

gladys b.
gladys b.
11/05/2018 12:00:00 SA
5 star for Matt! He even waited for us for few minutes to get home. Price is reasonable, great service and responded right a way!

Cheng Y.
Cheng Y.
6/20/2019
Contacted the owner for the quote and sent the video. The tech Dominic came, checked and provided the quote, getting the part and make it work. Timely manner with great performance. Highly recommendation.

Dawn P.
Dawn P.
12/03/2020 12:00:00 SA
These guys are great.  Mike was fast and professional, cleared our shower drain for a really good price.  Definitely would use them again and highly recommend their services to everyone.

Ray H.
Ray H.
12/13/2020
I had them replace a kitchen faucet for me. Called me with updates and stayed true to the time window. The plumber, Brian, was great. He even came back the next day to complete the job without a further price increase.

Dave E.
Dave E.
01/09/2022 12:00:00 SA
Our toilet and bath tub backed up this morning and most businesses are closed today.  We have used Alpine in the past and have been happy so i called them for this job.  They are very good at updating you at the exact time the tech will arrive which is very helpful.  Ruben arrived and took a look and right away said that the outside clean out only goes to the street and said he would have to pull out the toilet to run his snake.  I told him to go ahead, and he fairly quickly got it all done and was super friendly. I will definitely call them again

Mary H.
Mary H.
10/17/2022
This is long overdue but, we needed to have a drain cleared out. They could've just done minimal demo to clear it out but actually made the situation worse by pushing the obstruction way under the house. They wanted to charge over $10k to fix it. We just remodeled our house and they proposed busting up the interior floors that were brand new! I got a second opinion and had it taken care of for significantly less at $2k. It was still quite expensive, but it could have been handled initially by just removing the p-trap! I can't help but feel like we were scammed.

Colin C.
Colin C.
11/27/2021
This company exceeded my expectations!  Response time was less than 24 hours.  Jim arrived a little early, was clean, courteous, and very knowledgeable. Great work, fabulous customer service, at a very reasonable price. My new go to plumbing company.

Matthew B.
Matthew B.
06/09/2018 12:00:00 SA
It's good to see some companies still know how to give great service, price, and professionalism. I called Alpine and They came to my house in Fontana and arrived at the very first 10 minutes of our 10-12 appointment time! I thought to myself on time? No! But sure enough Vince was fixing the problem before I even knew it. His work was clean and very efficient. He even told me what chemical that help to stay away from and gave me cheap home remedies that work even better. Thanks Vince. Only company I'll be calling from here on out.

Susan A.
Susan A.
9/19/2018
I had a leak in my upstairs shower & I  was referred to this company and now I know why,  they were professional sufficient and did a great job in a timely manner and were very reasonable priced. Thanks Vince.

George R.
George R.
2/17/2023
Brian is very personable and professional and he got the job done in a minimal mount of time it cleared the clog in the sink drain and we appreciate it he's a great guy

Melissa F.
Melissa F.
01/11/2022 12:00:00 SA
Great service.  Easy to work with and the technician was really helpful.  Called about possible clogged drain for the dishwasher and he diagnosed the issue quickly.

Cheryl H.
Cheryl H.
5/19/2021
These guys were great! Very professional and responsive. Shawn came out and gave me an estimate to fix a leaky kitchen faucet, and when I scheduled the repair, it was done very quickly. He was great about keeping me apprised of progress every step of the way.

John M.
John M.
5/24/2021
I had a clogged shower and Alpine Plumbing took care of everything really fast. Highly recommend them!

Salvatore V.
Salvatore V.
01/07/2021 12:00:00 SA
I needed a new water heater installed.  My old Kenmore had finally died after 11 years.  Dominick came to see if it could be repaired and gave me that option but my earlier research showed it needed to be replaced.  It was cool that they did not press me on a new one just to make a few bucks and gave me that option so I went with replacing it.

It was late in the day so it was set up the next morning to have the old one removed and the new one replaced.  Brian and I think it was Matt came and took the old one away and brought the new one.  I asked how I could take the new one out by myself when I decide to finally change the flooring in the service porch it was located and they gave me clear instructions on what to do and how to do it.   Even though I kept bugging them with questions they were happy to answer.

I am very pleased with these guys and cost wise, they are very comparable if not a little less than other quotes I got.  The professionalism and positive attitudes and good vibes were notable.  They legit appear to enjoy what they do and it shows.  I would definitely be calling them back if I had any other plumbing issues.

Phillip S.
Phillip S.
05/03/2023 12:00:00 SA
Alpine Plumbing and Rooter did an excellent job responding to an inquiry the same day, providing an inspection/quote the next day with light repairs, and then did a full installation and repair the following day to replace multiple items. For this - it was a piping for the shower with parts, as well as a faucet replacement for the kitchen.

Kyle and Jacob were very professional, attentive, and knowledgeable in their work. They provided hassle-free consultation, parts, installation, and explained all parts being repaired/installed, as well as costs for the project. They also included additional parts for our sink in order to be more compatible.

I'd highly recommend Kyle and Jacob and Alpine Plumbing. I will be contacting them if I have additional projects that need immediate and high-quality work.

Srinivas G.
Srinivas G.
9/14/2021
It was Sunday and we found our water heater was leaking in the garage. It had probably been leaking for 2-3 days before we noticed as the wooden platform it sat on was pretty saturated. We called and tech came out within the time range promised. Gave us an estimate to replace the 40g water heater of $2400, and $400 to replace the stand. We discussed that the water heater only costs 5-600$ and the new stand will only cost about 50-100$. Can't be 2000$ in labor. We did get $100 discount so total cost was reduced to $2700. It was an emergency and on a Sunday and we didn't have many options. We regretfully agreed to the price. Work was completed within 4-5hrs of labor, 2 hrs demo and removal/cleanup on Sunday and 2hrs to install new heater on Monday. Service was great, service people were friendly and responsive. However, prices are much too high.

Robert T.
Robert T.
04/04/2022 12:00:00 SA
I Referred Alpine to an Elderly friend just based on their reviews. They showed up the following day and cleared the sinks drains at a very reasonable price. I will be referring them any time I'm asked if I know of a good plumber!

Steve H.
Steve H.
05/03/2023 12:00:00 SA
APR sent out Tom and, I was lucky to get him. From the start to finish, he was professional and operated integrity. Upon inspection of my Area Drain clog, he was transparent about my options, which isn't always the case these days.
After assessing my options, he worked diligently and solved the issue.

I'd definitely recommend giving APR a try and asking for Tom. Definitely will be reaching out to APR if I have future plumbing Needs.

Nick D.
Nick D.
08/06/2021 12:00:00 SA
These guys were quick to get out to my house, give us a very fair estimate, and have the work done properly and timely. Thanks to Tyler for being so helpful and communicative! Props to Ozman for doing great work and finishing quick. You guys are great

Adrian B.
Adrian B.
05/08/2021 12:00:00 SA
I highly recommend Jimmy G, he was courteous, professional and patient. It didn't take long for him to figure out what my plumbing problem was and fixed it right away. Thank you so much Jimmy G!

William K.
William K.
09/08/2021 12:00:00 SA
I moved into a new home and within days my water heater went out. An Alpine plumbing technician came out within an hour and was able to help us get a new hot water heater installed within a few hours and my family is back up and running. The technician was very helpful, very explanatory and communicated very well. I would definitely recommend their service. I had a great experience.

Samantha S.
Samantha S.
06/11/2018 12:00:00 SA
Matt was very helpful and efficient, great service he replaced my sink faucet, I was having problems for a while and calling around but they were the first to respond I'm glad I close alpine and will be from now on.

Nadia C.
Nadia C.
05/10/2021 12:00:00 SA
Jimmy from Alpine Plumbing was great!  He was very curtous and professional.   After I showed him the clogged drain, he got right to work.  He had the drained cleaned in no time with minimal fuss and mess.  And at a low price.

I would highly recommend Alpine plumbing; as I will use them again for any of my plumbing needs.

Daniel V.
Daniel V.
9/23/2019
Very professional and very friendly plumber (Matthew B) came out right away and took care of my bathtub clog. From scheduling an appointment to getting service took just a few hours. Thanks!

Debbie K.
Debbie K.
8/15/2020
Don and Jeff went out of their way with me to fix an unusual  under the house plumbing issue. It was time consuming but they got the job done. Don, thank you for your service above and beyond...

Ryan P.
Ryan P.
2/22/2020
Alpine Plumbing really came through for me yesterday! I had a water line leak on my side of the meter box. They were booked up but took my job anyway, late on a Friday evening, when no one else would. We were out front of my condo with flash lights getting it fixed. Herb & Brandon delivered very professional workmanship and excellent customer service!

Beverly H.
Beverly H.
9/25/2018
My daughter and I needed rescuing!  A double sink..garbage disposal
water kept coming up in the side sink. Matthew B arrived - so polite. No let me see  what's wrong and we will give you price estimate.  No! He
said there was a blockage and he and his partner Brandon proceeded
to Hydro Jet the drainline to clear he blockage.  They were so fast and
caring and explained the whole process - also cleaning up the area.
I've written Alpine's number in my book.  I highly recommend the Company.

Anita V.
Anita V.
05/05/2021 12:00:00 SA
Alpine Plumbing had excellent reviews which helped my decision to use their services. No regrets! Dominic came , called before showing up, was right on time, courteous, knowledgeable and efficient. He assessed the situation and had a plan in a timely manner. He was very thorough and made sure to communicate with me every step of the way. A big nightmare plumbing problem was handled in a very efficient way. Trust worthy. I would definitely use them for all my plumbing needs. Thank you Dominic and thank you Alpine for a job well done! Excellent !

Frank T.
Frank T.
7/16/2019
At first I was not sure with this company since I was searching for a local company near where I live, but it seems it has a good review.
Overall we are very satisfied with the service..

Quick response and finished the job fairly quick..

Ivy C.
Ivy C.
12/27/2021
ALPINE PLUMBING & ROOTER
Our Pomona home is well over 60 years old, as am I. The house started having plumbing issues, a lot of little issues that later became much larger problems. I had already called several companies for estimates to fix the plumbing issues. I received estimates on business cards (not very professional at all) and verbal estimates, nothing specific, and nothing in writing and only vague guarantees about the completed work. I then called Alpine Plumbing for an estimate to replace the water main coming onto the property, the main drain from the house to the sewer main.  I am pleased to tell you that Vince, Herb and his crew came to our home and repaired/replaced everything as promised and contracted for, and then repaired some  other non-contracted plumbing issues that were encountered during the replacement of the plumbing, at no additional charge. It has taken me along time to write this review because I wanted to make sure everything was right. I will use these folks for everything I can relate to plumbing. They are an honest family owned company who were on time, and if they could not be on time they called or sent a text explaining the problem. They kept me informed of everything they were doing as needed. The work was completed speedily, with a minimum of disruption to my normal household activities and schedule. After their work was completed, there were no signs that they had dug up the front yard, or had done the major work they had done. I cannot say enough good things about these folks. Professional, friendly, courteous, and they have come back several times since the completion of the job, just to help me out, and answer a few questions that I have had.
Thank you,
Ivy

Lisa B.
Lisa B.
9/26/2021
Thank you Rubin for getting to our home so quickly and solving our clogging problem.  When I called on a Sunday for a clog in my sewer line I was told someone could be at my home in about an hour and a half but Rubin got there before the expected time and was able to solve our problem quickly.   Rubin saved our Sunday and cost us way less than we expected for emergency Sunday service.  Thanks Rubin!!

Amber B.
Amber B.
02/11/2023 12:00:00 SA
Brett and Ruben were great and so helpful. Ruben was able to come out in a timely manner and fix our leak issue. Communication was great! Thank you so much!!!

Borboa S.
Borboa S.
5/26/2021
Jimmy did a great job, he was very courteous and took care of my problem very quickly. I highly recommended Alpline.

John L.
John L.
05/12/2020 12:00:00 SA
We had a slow draining kitchen sink over the weekend. I had called several Plumbing services, but Alpine was the most responsive and had availability to provide services on a Sunday. To add, they are reasonably priced! They sent out Dominic to our place within the hour. He did a courtesy call to let me know he was on his way which I do appreciate. He quickly cleared our slow drain issue, provided us recommendations, and was super friendly. He even cleaned up before he left. He deserves an A+ in my book!

In the past, we'd call a Handyman to do this type of job as we would hear of Plumbing service companies charging an arm and a leg. With the positive experience we had with Alpine, we'll definitely reach out to them in the future for any Plumbing jobs. Lastly, we'll be recommending them to Family and Friends.

Vickie W.
Vickie W.
2/25/2022
I chose Alpine Plumbing because of all their good reviews and needless to say they did not disappoint. I called and spoke to a representative, sorry can't remember the gentleman name. I explained to him the water leak issue I was having with my water heater. He stated he could have someone out to my house within an hour. Ruben came out and assess the issue and determined I needed a new water heater, he also thoroughly explained everything & gave me a written quote. I decided to allow them to install my new water heater since their price was also comparable to the norm. Ruben came back the very next day, prompt and did an excellent job on the installation. I'm very satisfied and would highly recommend. will definitely use their service if needed again. thank you guys

Job A.
Job A.
5/14/2020
Great service croon start to finish.   Dominic identified the issue right away, educated us on the process and future maintenance ssns within an hour we were back to normal.

MaryAnn M.
MaryAnn M.
10/04/2020 12:00:00 SA
I truly appreciate the company reaching out to me and trying to better understand the details of my experience. Their desire and effort to resolve my concerns are appreciated.

melinda n.
melinda n.
12/05/2019 12:00:00 SA
Great communication, fast response, and most importantly honest work. Highly recommend them! Matthew and his whole team definitely helped us and did an excellent job. We'll be recommending them to family and friends.

nicole k.
nicole k.
3/29/2023
Have used alpine plumbing now for a few times. Most recently had them install a clean out and did hydrojetting for a clog. Worked with Ruben and very happy with his work. The job was not an easy one but Ruben continued to try different things and was able to clear the clog. He also did a great job with the installation of the clean out and stucco on the wall. Ruben and Jeff were also able to help me out with a pump that was clogged and helped me out so my backyard wouldn't flood. I am happy that I found Alpine and will continue to use them whenever I have a plumbing issue.

C N.
C N.
12/26/2021
A great company to have come fix your plumbing issues.  They had to do a reroute of the pipes which, the thought, was very stressful on me.  Matt and Sean eased my mind.  Everyone who worked on it did a great job.  Would highly recommend.  Thanks everyone!

christine c.
christine c.
5/29/2023
this is a review from a year ago but they need to really check their pricing. charging $870 for a toilet removal and installation is so ridiculous. I found another business who charged just a fraction of that price.

Dan W.
Dan W.
7/13/2022
I was searching for a reliable plumbing company I could refer to my elderly friends in the Glendora Area who were having some plumbing issues. Right from the start it was a five-star experience. Bert was great and attentive answering the phone and listening to what the problem was. Then Jeff and Joe did great work at an affordable rate for my friends. They felt truly cared for and were praising the professionalism of this company. I am a plumber myself however I am no longer in the area and can't get over there to help them, so I know a true professional when I see one. They kept me up-to-date with the issues and I really appreciate that. Will be keeping their number for the future.

Clara M.
Clara M.
01/09/2021 12:00:00 SA
I had an emergency pipe burst and clogged drain. Alpine was fast in getting me a plumber within hours. Sean was the one that helped us. He showed up in time, and was really polite, respectful, professional, and efficient. He also cleaned up our home after the work was done. I appreciate their quick help on a weekend day without charging extra, and will use their service again.

Gefei Z.
Gefei Z.
4/23/2022
Had water leaking from the water pipe. Contacted Alpine plumbing and they were able to schedule an appointment in the same day. I also want to thank Ruben for his service and professionalism. Solved the problem in one and a half hours.

S D.
S D.
10/20/2022
Although I didnt go with Alpine plumbing & Rooter, I was impressed by the professional attitude of the company. The technician who visited to provide us an estimate was very patient, knowledgeable and had a great attitude - which is surprisingly rare and is very important to me when hiring any technician so they can satisfactorily address my concerns.

Although we didnt go with Alpine since we were approached by another plumbing company, I would highly recommend Alpine for your plumbing needs based on my experience in terms of their pricing and professionalism.

Leon N.
Leon N.
03/07/2023 12:00:00 SA
Vieto came out for the work response and I am more than impressed with the ethics and professionalism he displayed.  The job was tougher than expected but he was very patient and explained everything and his supervisor  Jeff is super nice and friendly too.  I am a happy customer and will return again for future plumping work.

Michael D.
Michael D.
05/11/2022 12:00:00 SA
Excellent work provided. The gentleman came in, identified the clog, snaked it and left. There was no suggestion of larger problems. The cost of unclogging the drain at $55 is fantastic too.

Dolores A.
Dolores A.
1/27/2023
Tyler was very friendly and professional, he did an excellent job. I will definitely call Alpine again and request Tyler for any other plumbing needs. I highly recommend Alpine and Tyler.

Cristina L.
Cristina L.
11/10/2018 12:00:00 SA
We had some clogging issues in one of our bathrooms' sink and shower, so I checked on yelp and messaged Alpine based on their reviews. They responded quickly and were able to come out sooner than expected. Vincent was great; professional  and on time! Their prices are very reasonable as well. I'd highly recommend them. Thanks again Vincent!

Gina D.
Gina D.
08/07/2020 12:00:00 SA
What a great experience! In my opinion communication is key. Quick response time for quotes and answers to my questions. Arrived within the time frame given also with updates on arrival time. When Dominic arrived he was polite, thorough and followed all safety precautions. He explained what was being done and why. Answered all my questions. Definitely a great company to maintain your home.

Greg W.
Greg W.
5/15/2019
Fast, clean, courteous, efficient and effective.  Seriously, what more could you ask for?  They showed up and fixed a plumbing problem I have been struggling with for over a year.  I wish I'd called them when we first moved in.

Bonnie M.
Bonnie M.
4/18/2021
Looked under my kitchen sink this morning at 1030am and a bucket I had under the kitchen pipe that holds cleaning supplies was full to the top of water and smelled awful. Contacted several different plumbing companies that I found on Yelp and Alpine got back to me quickly and said they'd have someone out within a couple of hours and would give me a FREE visual estimate. Other places said they could come out same day but there would be a service fee ($80-$95) that would go towards whatever work was done. Jimmy G called me at 1130am and said he'd be here at 12pm. He came out, gave me an estimate before any work was started, and was done by 1pm! So grateful he was able to come out so quickly and charged a fair price! Life-saver! Thanks Jimmy and Alpine for great, speedy, and affordable service!

Lindsay H.
Lindsay H.
10/21/2021
Alpine plumbing was so amazing. They came out same day to check out our problem, which ended up being collapsed pipes. The problem was fixed within a week. Then a few day later when we found another issue at the street they were right back out to take care of us. Jeff and Sean in particular were a godsend, so helpful and amazing customer service. So glad I picked Alpine! We'll definitely be using them again for any other work.

Elli D.
Elli D.
12/25/2021
ALPINE PLUMBING MANAGER SUPERVISOR JEFF is an outstanding Wonderfully Fantastically Superb!!!!!
I give Mgr MR Jeff  !!!!!!!! I had such
a horrible bad day with a very bad fraudulent inexperience plumber who constantly broke my shower housing again and again and again and then broke my shower tile to make matters worse I had no hot water to shower after a long day feeling  distraught ! However Alpine Plumbinb Mr wonderful Mr JEFF changed a horrible day to an excellent day!! Mr Jeff took really good care of me after my horrible experience issues with fraudulent bad plumber! This Amazing Wonderful Jeff kept his word all will be taken care of asap!!! Mr Fantastic Jeff sent his Best awesome  Amazing super intelligent plumber man name MR JOSE who was very professionally kind great listener to my horrible day experience not having water all day all night not even for toilet to wash your hands! Mr Jose was sympathetic understanding with empathy like Mr wonderful manager Jeff from Alpine plumbing!!! The highly experienced plumber Mr JOSE immediately within a second got me back hot water in the shower!! Wow  I was amazed how Mr Jeff kept his sincere word and how Mr Jose solved my frustrating plumbing issues!!! BEST COMPANY EVER DONT GO ANYWHERE ELSE TRUST ME THIS MANAGER JEFF & JOSE ARE HONEST SINCERE PROFESSIONAL PEOPLE YOU EANT FOR YOUR PLUMBINB!!! AND THEY WARENTEE THEIR WORK FOR A YEAR!
THANK MGR JEFF & JOSE GREATLY APPRECIATE YOU BOTH MORE TGEN YOULL KNOW!! 100  HUNDRED  STARS FOR ALPINE AND FOR MANAGER JEFF & JOSE

Harvey W.
Harvey W.
9/17/2020
I called for help with 2 sink stoppers at 11:30 am. Herb came out at 3. With a few adjustments, problem solved. Thanks to Alpine and Herb. Any future problems, Alpine will be my first call.

Carol S.
Carol S.
08/03/2022 12:00:00 SA
I also found this company via Yelp.  Shout out to Ruben and Osmond for the excellent job replacing the old pipes in our 60+ year old condo guest bathroom and repairing the wall. They were on time, professional, and their work was also outstanding. Price was fair and the job was completed in one day which we greatly appreciated.  I highly recommend them to all with plumbing issues.

Rahul C.
Rahul C.
11/10/2021 12:00:00 SA
The 5 star reviews for this company are fully valid. Matthew is a legend. He was very patient and helpful throughout the process including scheduling and performing the work. He worked with us to fix our issue quickly by coming by quickly, diagnosing the problem and proposing solutions as well as advising us on best approaches. He gave us an awesome price as well. Definitely highly recommend!! Best in the business

B M.
B M.
02/06/2020 12:00:00 SA
Fast and efficient service! Good customer service and friendly staff. Would recommend!

Keane C.
Keane C.
10/24/2022
Tyler did amazing work fixing out sink. He was extremely professional, friendly and knowledgeable. We will definitely be using Alpine Plumbing for all our other plumbing needs based on the service he provided.

C S.
C S.
6/17/2022
We had a small gas leak with our water heater. I called Alpine Plumbing. Herb came out the next day fixed our gas leak. He noticed the shut off valve on the water line for the water heater wasn't functioning so we had him replace it as well. Herb was very efficient, professional and did a great job. I asked him if he could come back and install a new toilet for us. He came the following morning and installed the new toilet. Herb asked if we wanted to check our sewer line with a camera. We had Jeff put a camera into our sewer line. Very nice guy and also very professional. These guys are awesome! Thank you!  I will definitely be calling this company anytime we need a plumber.

Thomas W.
Thomas W.
05/05/2023 12:00:00 SA
Just had a leak fixed on Friday evening. Leak started yesterday and fixed tonight. Great and quick service. Tom went above and beyond in picking up parts and troubleshooting the situation. Would definitely recommend.

Thomas C.
Thomas C.
7/19/2018
They arrived an hour early and fixed the issue in less than an half hour. We've beed hearing running water in one of our toilets for weeks. They identified the issue and fixed in no time. We're very satisfied with their job. Ask for Vincent who happened to be a Glendora native and very nice guy!

Chris E.
Chris E.
03/09/2021 12:00:00 SA
Contacted Alpine after buying a house in Monrovia and knew my inspector said some of my copper joints and pipes had corrosion. Alpine showed up quickly to give a quote, but immediately told me I had to re-pipe my whole house (even though I already have relatively new copper) and quoted me 13K for a small two bathroom house (Without even going under the house to check the condition of the pipes!!!). I was shocked.

Suffice it to say, I didn't go with Alpine. I instead went to another company that explained re-piping would be overkill, and even if I wanted to go that route, was a much more reasonable 7-8K.

Sam S.
Sam S.
02/08/2019 12:00:00 SA
We had sewer problem and we seen Alpine truck working at our neighborhood went down talk to a technician Mathew he is very polite and patience explain to me what could happened....... make long story short We extremely satisfied there 3das service job well done with photos will explains and hopefully we never have to need them again but definitely well referral them to everyone whoever needs it.
Thanks Mathew/ Vince and two other workers!
Great company excellent customer service from beginning to end

Pam G.
Pam G.
12/04/2020 12:00:00 SA
It's been about 2 months since Alpine came out and did a repipe of our home, the job they did came out just as they said it would.  Matthew, who ran the job went over and beyond in service.  Everything in and outside of our home now works perfect with the correct water pressure, money well spent, their crew know their stuff.  Give them a call for sure!

Raman C.
Raman C.
9/24/2018
We had an issue with drain blockage at our business. Vincent came to the rescue. Vincent from Alpine plumbing was very professional. Showed up at the location within 1 hour. No extra charge. He did over and above our expectations. I am very satisfied and I would highly recommend them. Thank you Vincent.

Stephanie J.
Stephanie J.
8/19/2021
Highly recommended! I was starting to panic since the original company that I called for repairs were not able to make their original appointment. I immediately checked Yelp and found Alpine and they sent someone to my home within the hour. Very professional and efficient with a focus on being safe due to Covid. Herb was able to handle the installations for the bathrooms in just a few hours, and was very professional and made great recommendations for future projects.

Karinna A.
Karinna A.
09/03/2020 12:00:00 SA
After a multiple tub clogs, I had no luck this time around unclogging it myself. Messaged via yelp and received response promptly. Arrived on time and within 30 minutes, tub unclogged. Also, review estimate for repipe of home. Waiting to refinance then definitely calling to repipe whole house. Most definitely will make my # 1 plumbing go to...

Mike K.
Mike K.
09/04/2020 12:00:00 SA
I had a shower leak which required more work than I anticipated.  I called Alpine plumbing based on their positive feedback.
Within a few hours one of their plumbers responded and gave me an estimate.  The next morning he came back with everything needed to complete the job.   Price was fair and competitive.
I wouldn't hesitate to use them in the future.

Ken Y.
Ken Y.
8/24/2021
They are the best out there and super reasonable and most importantly, highly reliable and great work. Herb was awesome and very friendly and offered some good advices and recommendations on maintenance. Thanks so much such for an awesome service without charging an arm and a leg.

Patrick T.
Patrick T.
12/27/2022
Tyler and team were great to work with. They were punctual, friendly and answered all our questions for the house re-pipe. The entire process was smooth and completed in a timely manner!

Elvia O.
Elvia O.
02/03/2021 12:00:00 SA
Jimmy G. with Alpine came out this morning & thank you for following COVID safety guidelines.....he quickly found the problem and offered solutions. Seemed very knowledgeable & trustworthy. Great service. Thanks Jimmy

Jessica M.
Jessica M.
4/13/2019
Vince came out just 90 mins after I called and had our new washer set up and ready to go soon after that. The price was reasonable and the service was great.

Kathryn C.
Kathryn C.
9/24/2019
We want to take this time to stress the significant impact Alpine Plumbing & Rooter has brought onto our family's lives.

Without the amazing team of your company to immediately come to our rescue, our activities of daily living would be nonexistent. Everyone was genuine and sympathetic to our unfortunate situation, and gave us the much needed emotional support. And to say the least, the immediate remedy to our problem.

Words really cannot express the tremendous gratitude we have for Alpine Plumbing and Rooter.

Thank you for all your hard work.

Glendora,  CA

Lana N.
Lana N.
1/29/2021
My husband and I recently moved into a new home and we're having trouble with the gas line to hook up our dryer. We gave Alpine a call after seeing the great reviews online and they did not disappoint! Brian came and was able to get the issue resolved quickly and thoroughly. He also doubled checked to make sure that there were no leaks and everything was working as expected.  Friendly and great service - would definitely recommend. Thanks Brian!

Rhea C.
Rhea C.
1/26/2023
I am ecstatic with the service we got from Alpine Plumbing.  Our wash machine drain was backing up.  We originally had Tony's Rooter that snaked it 33 days prior and unknowingly broke part of their snake in the drain.  We not knowing called Tony's Rooter to service it again but they did not answer, nor call back after messages were left.  So we called Alpine Plumbing, who sent Veto.  We learned from Veto's camera of the broken snake in our drain.  Veto was prompt, personable,  professional, extremely clean and respectful of my property.  He changed out pipe and made a clean out, a beautiful job.  They even had a  person from Alpine, Osmond that stucco'd the wall after to complete it.  We will call them in the future!!!!

Lois H.
Lois H.
12/11/2022 12:00:00 SA
We needed a front yard drain replaced. This company was responsive to our needs.
Rafael supervised the work and kept us informed. He was conscientious and kept the work on schedule.
The drain works well!
We would definitely recommend their services.
Don and Lois

Robert T.
Robert T.
05/12/2021 12:00:00 SA
Easy to set up appointment for a free quote via Yelp. I was working from home and they were able to stop by that afternoon. The technician, Jimmy G, was great. Very friendly, respectful and efficient. He assessed the job requirements, gave me a quote that was reasonable and I approved the work.  He started the job immediately and quickly installed my new faucet easily. Job well done for a flat fee of $175.  I would recommend Alpine and Jimmy G to family and friends.

Lauren D.
Lauren D.
10/13/2019
Vince was very polite and showed up within the hour after 5pm. He was very knowledgeable and helped us understand what our plumbing problem was and helped give us a temporary fix until we decide what to do long term.

Sue S.
Sue S.
7/29/2021
Very professional, fast, on time, No over charge, honest, technician know  what they are doing.

Elizabeth W.
Elizabeth W.
4/22/2021
A courtesy call ahead of my scheduled appointment is helpful.  I had time to prepare the kitchen sink area.  After inspection he gave me advice I will follow today.  

Soft booties indoors, respectful, I will call him again.

Tim H.
Tim H.
3/31/2020
Let me start by saying Alpine was very responsive from my first contact with them. My plumbing issue happened on Sunday late afternoon. Alpine responded to my request for service within 10 mins and had Matt at my  house in about a half hour. My main line was backed up Matt surveyed the issue and tried snaking the mainline by removing the toilet because my house has no clean out. In the past when other plumbers have come out they refuse to take the toilet off. Matt didn't hesitate to try and fix my issue by removing the toilet and snaking the line. Unfortunately that didn't work. Matt made sure we would be able to use a toilet in the house and would come back with a camera on Monday morning to see what issue still existed. As Matt left on Sunday evening I asked to settle up for the work done. He was very polite and said we didn't fix the issue yet and would settle up when the job was complete.
Matt arrived back to my house promptly at 9:00am as he said he would. The camera was sent down the main line and unfortunately for me our sewer line had collapsed out in my front yard. I was able to see the damage to the line viewing the camera with my own eyes. We discussed the options for the repair and agreed on a fair price. I was concerned with not being without a working toilet or shower for a long period of time because of the current situation of staying home because of the COVID19 issue. Matt assured me that they could have the job completed in no more than two days. But also made sure we were able to use a toilet for 90% of the job. This was a big relief on my part along with my families.
Along with repairing the main line and installing a clean out which was roughly 8 feet down. I also had them install an epoxy liner on the line going out under the street. The job was completed within the time line Matt had communicated to me at the start of the job. Overall I'm very satisfied with Alpine and Matt for the job they did. I will definitely use them in the future and recommend them to family and friends.

Erin T.
Erin T.
2/14/2022
Michael was polite and professional. He did a wonderful job fixing our leak! Thank you so much!

Jayma C.
Jayma C.
9/17/2020
Alpine Plumbing & Rooter always gives 5 stay service and this most recent visit was no different.

They were able to come same day to snake a sink drain, they are always on time, get the job done right the first time, clean up after themselves and are extremely polite and great to work with.

Thanks again!

Danny P.
Danny P.
9/20/2021
Our go to for all plumbing related work.  We've had a few projects and are completely satisfied with the work.

Karen B.
Karen B.
7/30/2018
When it comes to choosing a plumber, the decision is hard. Who, what, when, and most importantly..how much? The Brandon and Vincent duo treated me like they're own blood. Vincent even helped me pull out a plant that i needed help with. Husband paid the bill so I know they didn't pull a fast one on him. If you're in need, they're definitely an amazing candidate. Thank you again!! Can't wait to use my new Kohler toilet!!

Yilian M.
Yilian M.
11/19/2018
Called because we saw a review on yelp! Matt and Vince were incredible and super fast. Very helpful and really nice! Even when something was needed one stayed and worked while the other went to go buy the parts. Thank you both so much! They were really efficient and came 3 hours before the initial ETA. will definitely be coming to this company for all plumbing needs!

Hilary S.
Hilary S.
4/26/2021
Jimmy G came out to replace the water lines and shut off valves under our kitchen sink. We were very happy with how quickly he was able to get the job done as well as answering my husbands many questions. Very happy to have someone friendly and knowledgeable as Jimmy to come and work on our home.

David J.
David J.
10/12/2020 12:00:00 SA
JimmyG at Alpine plumbing took care of our leaking toilet. Jimmy was on time and professional. Thanks Alpine plumbing

Charles H.
Charles H.
10/08/2018 12:00:00 SA
Matt and Vincent came out and gave us excellent service. They were quick and efficient. The job got done the price was great. If your looking for professional plumbers who know their business this is the company. We were completely satisfied with how everything went today.

Sai G.
Sai G.
10/07/2020 12:00:00 SA
Dominik was very polite and professional. He cleared our kitchen drain and replaced our old iron pipes for an unbelievable price. He was very fast and tested the plumbing before he left. I am very satisfied with his work and I will only be using this company from now on.

Jim L.
Jim L.
12/21/2021
Sean and Jeff helped fix fan ongoing issue with our pipes during a really busy time of year. This was an issue that another plumbing company couldn't handle and gave us a ridiculous estimate for. Alpine plumbing gave us a realistic and totally fair price and not only that they were really polite and informative. Definitely going to use them again in the future.

Ann Sherly V.
Ann Sherly V.
7/30/2021
I had to call this plumbing company to declogg the bathroom drain. I got appointment on the same day itself and since I had a coupon $55, I was able to use it. Brandon the customer rep at the center set up an appointment on the same day and was very professional.  Dominic and his associate came in and did drain Cleaning, explained well, and did good work, provided e-invoice. Will call them if I need them again. Thanks again.

Amber J.
Amber J.
8/23/2019
Very responsive. We needed a faucet replaced and they were able to come out next day to do the work. On time and very nice. I also like that they send you a recipe via email.

Alex M.
Alex M.
8/18/2022
I called these guy out to look at a problem I have with my plumbing.
The two  young men that can out were not forthright and told me I still had several leaks under the house. One of the guys showed me a piece of epoxy and said someone had used it to fix a leak.
One one has ever done this to my plumbing. My bother in law had just gone under the house the day before and fixed three leaks using pex. These guys said the was not pex under the house. I confronted them at this point because I personally bought the pex and saw my brother install it. These guys didn't even look at the water meter which would have indicated a leak. I had another company come out today to verify Alpine's findings. The second come was honest and thorough. First time there tech did was to check my meter and water pressure. They determined that I had no leaks right now. I realized I need a repipe with all the leaks I have had. I can't recommend Alipine due to there tactics and dishonesty.

Update 8/18122
Vince the owner of Alpine Plumbing reached out to me to make thing right. Really a nice guy, he has gained my trust in his company. Came over and went under the house and looked at every thing. Thank you Vince for making it right.

Jerry B.
Jerry B.
05/05/2021 12:00:00 SA
Hired Alpine Plumbing & Rooter to repair a pipe that a cable tech drilled through, Jimmy G was dispatch the following day and got repaired done quick. Jimmy G was really cool and informative. Highly recommend hiring this company.

Ronald M.
Ronald M.
07/02/2019 12:00:00 SA
Amazing, quick to respond to messages, and greatly priced. Today Dominic came out and fix our clogged toilet and he was prompt, professional, and very knowledgeable. Please don't hesitate to trust Alpine Plumbing & Rooter for your pluming needs. It's always a great feeling when the owner personally responds to
Your messages.

Tina N.
Tina N.
3/26/2021
They provided same day services, the service guy came on time, and he was wearing mask, very polite.  I feel comfortable with the technician and willing to give my recommendation to others.

Trina B.
Trina B.
3/29/2021
I had a problem with my kitchen sink and decided to give Alpine Plumbing a try. This company is so nice from the start. From the woman who picks up the call, to the technician (Dominic) and supervisor (Matthew), the whole experience was just incredible. They came on time and gave an honest evaluation and quote. They had my sink working in no time. Will definitely call them for future needs.

Frank D.
Frank D.
8/26/2020
Its rare when you can say that you paid for some plumbing services and you are happy. It is a difficult balance between price, customer service, and great results.

I can say that Brian and Gilbert from Alpine Plumbing provided me with just that. I am an older guy, so I have been through at least 40 plumbers in my life, but I have to say. These guys are the best!!!!

They installed a clean out and repaired a pipe that had been a problem at my house for 15 years. Plumber after plumber couldn't
figure out what was wrong. These guys diagnosed and fixed the problem within 24 hours.

Excellent fair price, and fantastic customer service.

No High pressure, no gameplaying. Just good honest plumbing work.

I will definitely used them again and recommend them to my family.

Thanks Brian and Gilbert.

Thanks Also to Vincent.

You guys are great.

Frank Delgado

Karen M.
Karen M.
7/16/2020
Came out the same day. Unfortunately we needed quite a lot of repiping to deal with the problem, but Alpine started the next day and finished in three days. Very professional. I would definitely recommend them.

Deanna F.
Deanna F.
6/15/2023
Woke up to walking into a puddle on the kitchen floor at 330AM. It was a leak from upstairs bath (we assumed) coming in through the ceiling onto the kitchen cabinets and making a puddle onto the kitchen tile floor. Thought it was going to be a interior wall pipe and need for a major repair. Matthew came early and quickly diagnosed the issue to the upstairs master toilet seal not an interior wall pipe by checking the main water meter at the street. Went through several diagnostics to isolate the issue to the toilet not the interior wall pipe. Was fixed within 30 minutes and the dripping into the kitchen ceiling/cabinets cleared immediately. My family is so incredibly thankful for his expertise and was a complete sweetheart to work with! Explained everything that he was doing during diagnostic and what he would do to fix the toilet. Highly recommend Alpine and Matthew!

Michelle J.
Michelle J.
12/02/2022 12:00:00 SA
Looked up this business on yelp. Have wonderful reviews. Responded immediately through yelp to answer my question. Very helpful and responsive. I would definitely use this business for my services. Thank you Edward for being so helpful and answering my question right away. You saved me time and effort. Great customer service.

John C.
John C.
8/27/2022
Great service!!!  We had a kitchen drain that kept backing up and no matter what we did to try to fix it, the problem still persisted. Reuben was great. Very prompt and knowledgeable!! Immediately troubleshooted and figured out what was the best fox for the problem!!  Thanks Reuben!!!

Edric H.
Edric H.
06/10/2020 12:00:00 SA
I needed to get a section of piping replaced with an offset installed. It required a lot of digging and know-how, so I was referred to Alpine Plumbing & Rooter. After comparing prices, they had a very competitive quote and I got the sense that they run a very professional business, so I opted to go with them.

I was lucky enough to have Herb work on my piping and his partner (Gabriel I think). They were both very courteous and professional. They did a clean job, from digging up all the dirt, replacing the piping, and then putting the dirt and my plants back. Can't really complain about anything!

Javier S.
Javier S.
10/25/2020
Jimmy G. is the man!! Quick, efficient and got the job done.

Was in the middle of make albodingas soup and BOOM!!! Fricken disposal blows a hose and water shooting out all over the kitchen.  Jimmy came in with a quick assessment and in under two hours the job was done.  Thanks for sending out a quality plumber!!!

Mike R.
Mike R.
6/29/2023
Did most of the deal on the yelp app. Tech n helper showed up, and in an hour, it was complete. easy peasy,  price I was quoted was the price i paid. no nonsense,  no up selling.

Daniel L.
Daniel L.
07/06/2021 12:00:00 SA
Reuben arrived on time and did a terrific job clearing our slow draining tub! Would definitely use them again for future plumbing needs.

Richard B.
Richard B.
08/10/2018 12:00:00 SA
First off, I don't do reviews, but this is 1 exception to my rule.Alpine Plumbing is a Fantastic + totally thorough business. Vince knows his stuff + quoted me well within what I expected. When I had a totally separate issue 3 days later, he was on property w/ in hours + handled it. If you have ANY plumbing issues, you can feel 100% confident that it will be handled in a timely fashion, for a more than fair price and they clean up the mess that's created when they're done. Five Stars.

Mike G.
Mike G.
03/12/2021 12:00:00 SA
Excellent customer service. Great communication. We had a slab leak and their price was competitive. Very honest company and they did and excellent job fixing the pipe and putting the concrete slab in. Very efficient.

Vaeyboni M.
Vaeyboni M.
5/23/2023
100% recommended! They are very responsive and reliable! They answer all our questions all the time and they are very committed. Most especially Kyle and Dom. They are very helpful and nice person! This is our first time to get their services and definitely not the last.  No doubt we will hire them again in the future.

Lynn C.
Lynn C.
02/03/2022 12:00:00 SA
Tyler is very honest and professional. Finally he did excellent job for us . We like him very much.

Rachel B.
Rachel B.
07/09/2020 12:00:00 SA
Jeff and Jesus were fantastic.  Needed a clean out on my old home.  Estimate was prompt and service was quick. The job wasn't easy, my clean out is on the roof and then they had to crawl under the home to find the problem.  Super friendly and felt I could trust their work.  Would highly recommend for any plumbing needs.

Thomas B.
Thomas B.
10/08/2022 12:00:00 SA
Calling a plumbing company can be stressful for home owners as we never know what to expect. Thankfully Yelp acts as a powerful tool to narrow down your search!
Our situation was the classic old house's - we've had really dreadful plumbing buried in our yard, AKA 80 year old rusted galvanized pipes. After several patching and attempts to plug cracks and stop leaks over the past years, we finally decided it was time to call the expert and separate once and for all the yard's galvanized system from our home's copper lines.
When Alpine plumbing's expert Herb arrived we were quite relieved at his friendly and professional attitude.
We discussed our issue and he explained all the steps he would have to take in order to solve our issue. The pricing was fair and justified.
We will definitely contact Alpine plumbing from now on regarding future plumbing projects, it is a relief to have someone you can count on and build a good customer/business relationship with!

Ryan M.
Ryan M.
4/15/2023
Needed a water filter installed, Ruben was quick and responsive in putting together a fair quote.  He was able to come and install the next day and did a great, professional job.

Jonathan W.
Jonathan W.
07/12/2021 12:00:00 SA
Alpine Plumbing company was very responsive.  I called at 4 on a Monday afternoon and the guys showed up at a little past 6.  The lead was named Tyler and second was Jacob.  Both were very courteous and professional.  They replaced a broken hot water valve and left the area clean and tidy.  I will definitely use Alpine Plumbing the next time a need a plumber.

Sekhar Y.
Sekhar Y.
07/03/2020 12:00:00 SA
I've never used a Plumbing company before and a great experience with Alpine.  Had a water pressure issue in the house and thought there was a leak in the plumbing.  Called Alpine, very courteous to address the emergency, Mr. Vincent showed up an hour before the scheduled time.  As if that was not great enough, he adjusted the main and refused to take any payment because there was no leak or actual work.  But he spent well over 15 minutes checking everything to make sure there was no leak.  Amazing!!!  Will definitely engage Alpine for a bigger work soon.

Nick R.
Nick R.
6/27/2018
Reasonable prices and great service. Nothing but positive things to say and would definitely recommend to others. Vincent was straightforward and honest and took care of the issue quickly and with good care. 10/10 service!

Vinay V.
Vinay V.
3/22/2021
Jimmy G did a good job and was quick. Plus he was very helpful in sharing knowledge as well.

Denis B.
Denis B.
07/12/2022 12:00:00 SA
I called Alpine Plumbing based on the yelp reviews and they did not disappoint.
They came out right on time as we had scheduled. I had a leak by the front of the house (outside), Herb explained all the details and how to proceed to find and fix the issue.
Herb was very professional, polite, and knowledgeable.
They gave estimates in a timely manner and fixed any problems quickly.
Prices are reasonable, plus they provided a good warranty on their work.
I am happy with their work and I would recommend them to anybody.

Ellie E.
Ellie E.
12/30/2020
I have called Alpine several times this last year for my new home. I've had the pleasure of meeting with Jeff R. in the past for a large job, and recently with Jimmy. Both guys were great! Jeff answered ALL my million questions and was very honest and approachable.
Jimmy recently came (within 2 hours of my call to dispatch) to snake my plugged shower drain. Jimmy battled it out with my old galvanized piping and had the drain unclogged in literally 12 minutes! He even cleaned up the little mess from the drain gunk. Sweet kid!
They are respectful of your home and the Covid guidelines, they show up wearing masks and keep distance.
Yes, they can be a little pricier than the competition, but I will always be calling Alpine for my plumbing needs. Top notch service!

Also, I think it's important to mention: I'm a younger female, and NOT ONCE, have they tried to upsell or BS me. I have a plumber in the family (sadly in another state) and always check in with him. Everything they have ever advised or quoted me for has been accurate.

Thank you guys for being honest, you will always be my go to plumbers!

Christine G.
Christine G.
02/03/2020 12:00:00 SA
We had a kitchen sink clog problem. I called this company and Anthony arrived right on time. He was very professional and knowledgeable. He fixed the clog with no problem. Thanks Anthony for all your help.

Mike R.
Mike R.
11/25/2022
Super easy service from start to finish. Gave them a call and they where here the next morning to take care of my plumbing issue. John was on time. Called before our appointment letting me know he was in the way. Once he arrived he was up front with the pricing for the service needed. Gave me options to the repair. Started with option one and the problem was luckily solved. Wasn't to expensive to repair my toilet issue. Took less then five mins to repair the toilet and we have a working toilet again. Awesome service all round. I will continue to use them for all my future plumbing issues moving forward. (Hope I don't have anymore.) Thanks John!

Cory C.
Cory C.
05/04/2020 12:00:00 SA
Reliable, came out quick.
Provided feedback on the clog, and preventative care.
Offered a 14 day warranty, will come back out for free.
Professional.
Highly recommended

Jesse P.
Jesse P.
4/23/2021
Had a great experience with Alpine plumbing! Our next door neighbors recommended them, and we are equally satisfied with the service we received. Calling and scheduling an appointment was easy and initial communication through yelp for a quote was fast and efficient. Jimmy did our repair and did a great job! He called 30mins prior to our scheduling window and even offered to show up early. We had a broken water spigot in the garden and Jimmy came prepared and was able to solder it and put it back together in under an hour. Great, friendly service and great prices.

Michael L.
Michael L.
4/27/2020
I requested a quote on yelp and received a timely response from the owner. Setup an appointment for the next day and Dominique arrived within 15 minutes after contacting me. He was very professional and friendly and eager to help. We were able to determine the source of the leak after Dominique removed some of my ceiling wall. Thankfully it was not a piping issue so he recommended a restoration company to help inspect for mold and repair the flooring. Dominique took the time to clean up afterwards as well which was much appreciated. Would highly recommend their service and will keep Alpine in mind for future needs. Thank you Alpine.

Ryan M.
Ryan M.
7/26/2021
Don't waste your time with these people. Was messaging on Yelp a few days ago the owner Edward said they could resolve our issue with a leak detection. Their employee called me 30 min prior and I explained the issue to him and his Immediate response was oh we don't do outside leak detection this was after the owner already said yes. He finally gets here has a major attitude to both my father in Law and myself. The entire time he was here he kept talking his way out of doing the job. He said he had the machines to do it but it would take so much time if his day. So he called his office and came back with an even worse attitude and said ok bro $275 if we find the leak and $125 if we don't. Well he's already talked about
How he didn't want to do it so why am I going to waste my money? I say wait no one said anything about the $125 fee and he says ok bro I'm out of here. I'm not your bro I'm double your age and you can at least speak to me with respect like I did towards you. Edward is the owner and offered to send a field supervisor but honestly at this point if Ruben is how all his techs are I don't want to waste anymore time.

*edit
Jeff a field supervisor called and showed up with another employee named Vincent. Both of these 2 spent over 1.5 hours chasing down the leak and found a couple other things that needed to be repaired as well. I would say as long as Ruben does NOT come to your house you are in safe hands. Jeff and  Vincent went above and beyond in my opinion and are 2 great employees. Thank you again to the both of them for their outstanding customer service.

Ruby T.
Ruby T.
04/07/2020 12:00:00 SA
This is my second review for this company and I couldn't be more happier to say I am just as pleased this time as I was the first. Very polite and professional interactions with each and every team member. Great work. Feels good to feel as though you can count on people to be dependable, honest and provide excellent quality and service. Would highly recommend. They are on my list of favorite contacts.

Raeann M.
Raeann M.
10/18/2018
Matthew and David came out to clear my drain of slime that my granddaughter had stuck all over her hands that included small foam balls. She used both sinks of course because well one clogged up. Yikes. We tried a few pans of boiling water and when it didn't clear we knew it was a bigger problem than slime so we called Alpine. These guys were great! They were clean , friendly and helpful. They also gave me a quote on the phone and stuck to that price. They were honest and nice. This is our second call to them and I will defiantly call them in the future. Hopefully it won't be for another science experiment down the bathroom sick.

Jon L.
Jon L.
8/17/2022
As a DIY'er I needed a professional to advise me on some plumbing needs in my home.  Rafael came as scheduled reviewed my issues and provided me with suggestions as to how to proceed.

I'm not saying he told me how to do it myself, but he explained what and how Alpine Plumbing & Rooter would proceed on my particular issues.  

I appreciated his timeliness, thoroughness and professionalism.

Tradon R.
Tradon R.
6/17/2023
Had an issue with a leaking gas line behind my water heater after a fumigation. Gas Company was unable to turn back on my gas. Context I'm out of the country at this point, heading home. Herb from Alpine Plumbing did everything he could the day I had the issue with which included replacing an old shut off water valve and fixing the leaking gas line. All within a 24 hour period, e before I will be landing at home. We won't go without water/gas for a second after a vacation. Herb had very fair pricing for the repairs and made our situation better and ready for an upcoming remodel. In terms of timing, value, and communication, Alpine was amazing yet again. San Dimas' finest plumbing company and their number will be held tight for future potential issues.

Mini H.
Mini H.
12/22/2021
Service was quick and professional. I had Ruben who was excellent. Came in on time. He didn't have a part he needed so he went to the store to go buy the part he needed for the service. Great work ethic.

Edward S.
Edward S.
07/05/2022 12:00:00 SA
Updating my initial review from 3 to 4 stars.....as previously mentioned, the work done was great and the only issue I had was the cost but after providing feedback to Bert, he was more than willing to work with me on the cost which matters in my opinion and because of that I would not hesitate using their services again in the future.

Gerri R.
Gerri R.
05/06/2021 12:00:00 SA
Jimmy was out to connect one of my toilets that was disconnected by another company sent out by Lowe's!

Thank you for your service and advice!

Gerri Robinson

Sheila B.
Sheila B.
9/20/2019
My hot water heater pilot light went out I was referred to them by my brother. I called Dominic came right out was able to relight the pilot light. Told me it may go out again (my water heater was 14 yrs old). It did and I called Alpine Plumbing again we tried it again it lit but was out the next day. So we have it a chance and did not go straight to an expensive job. Dominic came back the very next day put in our new water heater in about 3 hrs and we were good to go. Would highly recommend Alpine and specifically Dominic very professional and friendly great experience.
Thank you!!

David B.
David B.
03/04/2022 12:00:00 SA
I love Yelp when it comes to finding great repair service.  Alpine came out and did a very thorough estimate when asked to quote my kitchen garbage disposal and faucet replacement.  Out of 6 different companies Alpine's representative Mike was the most prepared, professional and personable. My wife even, though busy with work, commented how comfortable Mike made us feel with Alpine's services. The day after the estimate Mike from Alpine was here right on time (not a window of time). The workmanship was as good as I have seen as a homeowner of 24 years.  Nothing was left undone. The space was clean and the paperwork for the new appliances were all neatly organized. Alpine was excellent, that's including the price. I would recommend them without reservation. Mike was one of the be.

Tracy F.
Tracy F.
3/26/2019
Five star service. Vincent, Matt and Dom explained everything from the beginning to end as our problem grew bigger than we imagined. They were incredibly professional, honest and extremely polite. Our hedge along the front of house had to be removed to get to the pipes. We were really bummed the middle of our hedge was going to be hacked and ruined. Dom and his partner took a lot of time cutting and placing pieces of the hedge in buckets before they started, then planted them carefully back when they were finished. My husband and I were so impressed and happy with this service. Highly recommended!

Joe H.
Joe H.
3/15/2019
I had a drain line from one bathroom that would plug every fee months. I  had another company come out multiple times but they never identified the root cause of the problem. Alpine Plumbing came out and put in the time to properly identify the source of the problem. Their employees were all very friendly and professional. The job required concrete cutting and digging inside the house, and they did a good job of keeping the house clean,  considering the work they had to do.

The job was completed on time and the problem solved. No suprises, no extra fees. I would highly recommend this company if you need any plumbing work done.

Agustina T.
Agustina T.
2/20/2020
Herb was the person in charge of the crew.  He was very professional,  he introduced himself and after inspecting the damage, he explained what the repair will cost and how long it will take and he  gave me a 15% discount.  I'm glad I got an excellent crew and great service.

Raymond Y.
Raymond Y.
12/23/2019
Best Plumming company around!! I interviewed about 6 companies, they were the best priced, knowledgeable and professional. They kept me informed the whole time, they worked through the Rain. Great company

Judith P.
Judith P.
03/10/2023 12:00:00 SA
Alpine responded immediately to my need for snaking a clogged shower drain. they sent out Rueben who arrived within 2hours. Rueben was friendly, fast and efficient and they charged a very reasonable $75 and he went on his way. No muss no fuss! I would definitely call them again.

Doug B.
Doug B.
05/09/2020 12:00:00 SA
Matt and Jerry came out for a clogged line and died a great job resolving the issue and blading the line , very good and quick service  .

Would recommend this company to everyone

Francisco C.
Francisco C.
10/15/2019
Just had a slow washer drain cleaned and it is flowing fast again.  They are quick to respond. Dominic is awesome.  He was very friendly and did the job very well.  He took his time to make sure everything was working well before leaving.  No hidden cost or pressure sales tactic.  He just made a suggestion of future services that they can provide.  Will definitely use the company again.  The price for the job is very reasonable. A+++

carol z.
carol z.
10/07/2020 12:00:00 SA
My husband accidentally nailed into a pipe in our wall. I called and immediately my pipe was fixed early in the morning at a good price... Great service!

Debra B.
Debra B.
9/28/2019
I never thought that I would be writing a review to praise a plumbing company, but here I am!  The professionalism and integrity that Dominic brought was refreshing and much appreciated.  Not only did he diagnose our problem immediately, but it fixed it and the charge was very reasonable.  Thank you Alpine Plumbing for being honest and reliable!

Myra 8.
Myra 8.
10/07/2019 12:00:00 SA
Answered my request quickly, came same day, unclogged our bathtub for a good price. thank you :-)

Justin L.
Justin L.
05/03/2019 12:00:00 SA
Came out same day to look at our water heater which has not been functioning for the whole week. Matt was able to get it to light and we were only billed 45 dollars for the call which sure beats waiting until Monday for someone else and having to pay 160 bucks.

Misty S.
Misty S.
11/17/2018
Mathew and Brandon replaced my water heater.  They were very professional and fast.  I would recommend their services to anyone.  Five stars well earned.

Leilani N.
Leilani N.
12/27/2020
Alpine saved the day!!! It was Christmas weekend and after calling two other companies for two days, who didn't even return my calls, Alpine sent a technician the same day, even though I called late in the afternoon. I needed a plumber to detect a leak in a closet, adjacent to the shower room.

Alpine gave a two hour window, however,  Brian came within 30 minutes. He did a through search for a leak (luckily for me didn't find one). He explained why he felt there wasn't one which reassured me greatly. Very professional and friendly. And best of all, no charge for checking. I will be using Alpine and Brian in the future! Recommend highly!!!

Michael P.
Michael P.
10/14/2020
Great service, same day with great pricing!!!
Had Jimmy Guerra out to my Mom's house and he did a wonderful job, please a very nice guy!

Alex R.
Alex R.
6/16/2020
Herbert was fast and friendly. Service was priced fairly. He knew what he was doing. Would recommend.

Katelyn P.
Katelyn P.
12/23/2020
Thank for following COVID safety guidelines. Was able to book an appointment for same day service. Provided 2 hour window and also called to let me know how far out they were from my house. Problem was fixed in no time. Brian was great!! He was able to locate the issue and provided some detail on what the issue was. Definitely will not hesitate to call again. Thank you Brian!!

Elaine G.
Elaine G.
08/04/2021 12:00:00 SA
Got home from vacation to find our bathroom sink had a connection under the sink that had leaked on the floor on the cabinet.  Alpine came and fixed our problem quickly and at a great price.  I would refer them to anyone and would not hesitate to call them in the future, if needed.

KC R.
KC R.
10/21/2020
I found them on yelp, they schedule me right away and came to fix both my issues.  The first one was trying to run a water line to my fridge.  We couldn't because there was no water, but they found an easy and inexpensive solution. The second they came and repair my shower water valve that my tile person ruined.   I am new to the area and it is difficult to find new companies, but I'm glad I found them.

Eric O.
Eric O.
6/21/2020
The water on our first floor wasn't heating up like it should. Called a couple other plumbing company on yelp but they couldn't get us in on next day or two. On top of that they charge $$ for just to come out. Then found alpine plumbing on here and they got us in on same day ! Free Estimate ! Dominique (tech) was on time and professional. It literally took him 5 min to find out what's wrong. The water heater setting was on low settings !  He turned it on the perfect setting and done. I'd wouldn't hesitate to call these guys the next time around. Thanks Dominique ! Appreciate the help. We got hot water now.

Teri F.
Teri F.
07/05/2023 12:00:00 SA
Very impressed with Alpine. Our appointment was scheduled quickly. Brett called prior to coming and was on time. Brett was very knowledgeable and helped us with our decisions. Would call them again for any issues. Great company

Charles E.
Charles E.
05/07/2021 12:00:00 SA
Brandon took Ana and my call. He was polite professional, smart and succinct. Had great communication despite my mom's accent.
He relayed all the pertinent information regarding our technician

Shortly after our service technician Jimmy, contacted us confirming his arrival which was the quickest in all my years of experience.  A very safe and pleasant meeting with Jimmy after he arrived swiftly, a straightforward review of the required work. While he worked diligently, Jimmy was very professional, clearly knew his job goal and navigated hiccups well. Jimmy provided the best service call this home has had in 20 years. His management should be very proud of these exemplary employees. A Job well done all around. I'd use them again I a heartbeat

Alan S.
Alan S.
06/11/2021 12:00:00 SA
Called Alpine to hydro-jet my sewer main. Camera inspection revealed the 93 year old cast iron pipe had split apart inviting massive root blockage. Jeff gave me a fair price to replace the damaged section of pipe. They started work right away.  When more sewer line was exposed I could see the line was badly deteriorated and realized patching the line was hopeless. I approached Jeff about expanding the job and he came through with a good price to replace the entire main under the house. To save money I was thinking I could delay replacing the remaining 50 feet of pipe to the street for a later date. He pointed out that the structural integrity of the remaining  pipe is sound and they could smooth the inside of the pipe with a liner. The liner will last decades. This was a perfect solution. The lining work took only 4 hours. I have to mention the guys that did the trenching and plumbing. They kicked butt all day, every day. Never complain, always positive, great work ethic.  Thank you Alpine.

Patti S.
Patti S.
10/24/2018
Five stars for Alpine plumbing! Matthew showed up the same day and solved the issue effectively, efficiently, and very courteously. He even put up with my dogs sniffing him while he was under the kitchen sink. I will definitely call on Alpine Plumbing again!

Craig B.
Craig B.
5/17/2021
The plumber that came was outstanding very personable, very knowledgeable, and was willing to work with us. The job was completed in a timely manner and everyone was very courteous about it.

Randy E.
Randy E.
11/05/2020 12:00:00 SA
Alpine was great! Fast service and the time spent on the problem I had was minimal. Brian my tech was professional and courteous.  I will use them again and would recommend Alpine plumbing to anyone.

Tom B.
Tom B.
6/27/2020
Alpine plumbing came by and unclogged my sinks in a matter of minutes, where another plumber spent hours trying to get and could not... and still charged me!
Alpine guaranteed, unclog or no charge, that's professionalism at its best. Great experience overall, the technician who came out was polite and professional and knew his craft well.

Karen S.
Karen S.
7/18/2018
We had a sewage back up and Alpine came out and cleared the line. They were very professional and explained what they were doing in terms I could understand. I will be call them again if needed.

Aldo A.
Aldo A.
09/10/2021 12:00:00 SA
Alpine came out and assessed the damage to our ceiling leak. They were on time with the schedule the provided. They were very professional, the gentleman was wearing his mask and assured me he was also vaccinated.

As a business owner's perspective i have to say they represented their company well. Because it was an AC leak, they were not able to assist me. None the less they were very informative and were clear about what they were explaining. I will be calling them in the future if i need help.

Jerome T.
Jerome T.
1/30/2021
We moved into our latest house just over three years ago and have had to deal with one plumbing problem after another. Each time we have relied on Alpine Plumbing. Most recently we called on them when water started pouring from a second floor bathroom into our dining room below. Alpine responded within a couple of hours of me calling. Brian located the problem and thoroughly explained my options, then completed the necessary repairs. Aside from the quality of their work, my wife and I rely on another test when hiring people to work at our house; and that is whether or not my wife feels relatively comfortable with the workers in the house. This is one of the big reasons we go back to Alpine. Their workers are friendly and professional and Brian was definitely no exception.

Katie G.
Katie G.
6/23/2021
My husband called Alpine Plumbing for an estimate on our kitchen drain. Upon arrival, Jimmy was extremely respectful, courteous, knowledgeable and patient. We appreciate his efforts and communication in regards to our issues. Jimmy called his supervisor for more assistance (who was also very pleasant). Wonderful service from the team! Highly recommend their services to anyone.

Erika E.
Erika E.
11/28/2022
Great customer service. I sent a message via yelp and the plumber was at my home within a few hours. Thank you for all your help. Definitely would recommend.

Doug S.
Doug S.
10/30/2018
I had to call a plumber on a Sunday when sewer water started coming up in my shower drain.  Alpine responded to my Yelp inquiry right away and offered to have someone come look at the issue within an hour of my calling.  The technician, Mike, was as helpful and professional as he was courteous.  He explained what the probable cause was and gave me a few options to consider.  I went with the quick fix, which appeared to do the trick and then I opted to do some additional work while he was there.  Alpine did not charge me premium rates for a Sunday call, explaining that they have crews working 7 days a week. Well, Mike did his thing and was on his way to his next job when, 2 hours after he left, the same problem reoccurred.  I called Mike and he came back quickly, performing the quick fix again at no charge.  Since I had the same issue happen in the past, I knew his recommendation for a more permanent fix was the correct plan of action so we negotiated a fair price and we made plans for Alpine to come back the next day to perform the work.  They completed their work in one day, working from 8:30 in the morning to 7:30 that night.  They were always courteous, professional and seemed to be more interested in a long term relationship than the a quick buck, which I really appreciate.  I will use Alpine again at my home and my business when any plumbing needs arise.

Cameron G.
Cameron G.
08/06/2020 12:00:00 SA
What excellent service. Herb came by, took a look at my situation and was able to diagnose and fix the problem quickly and professionally. Great work at an amazing price. And thank you Edward for getting back to me so quickly!

Ernesto G.
Ernesto G.
8/19/2020
I had an emergency situation where my mainline was clogged which made it so we had no access to our main restroom/shower. I requested someone come out from Alpine Plumbing and they had someone available as soon as the next day but since I was going to be at work I had them come an extra day later. A technician named Dominic arrived on the scheduled day, looked at everything, explained the situation and the cost and handled it all after I agreed. He explained possible work to do in the future if I wanted but didn't pressure anything. Overall had a great experience and would definitely recommend these guys!

Thanks again!

Heather B.
Heather B.
07/07/2022 12:00:00 SA
I've met at least 3 different employees from this company and all were competent class acts.  I felt very safe in their presence (important to me as a women).  They gave estimates in a timely manner and fixed any problems quickly.  They were able to come the same day every time we called (and didn't charge us extra for it).  These are my go to plumbers from now until I die.

jayme a.
jayme a.
11/15/2021
Elijah came out to install a new water heater for me, customer service was amazing and he showed up right on time + water is back to running how it should! Thanks!

Celina K.
Celina K.
7/26/2020
Definitely would recommend! The sink faucet installation was super quick (less than 45 minutes) and their quote/replies were prompt!

Steve C.
Steve C.
9/26/2019
We recently moved into our new home, and were very excited about the move. Unfortunately, there were hidden drainage issues. After trying to go through our home warranty unsuccessfully, we contacted Apline Plumbing. From the first phone conversation, my wife and I knew that we had made the right choice. The guys they sent out were amazing. While they had to do some additional work that was not expected, yet very much needed, they were extremely efficient and got the work done. I feel extremely confident in the work, and they even sent me pictures of what they did before having to fill the hole back up in the yard. If you are ever in need of a plumber you can trust and feel confident in, the guys at Alpine will not disappoint.

Nicolas F.
Nicolas F.
2/21/2023
Called Alpine for a sudden and significant upstairs toilet leak, and they came out immediately. They gave me a run down of the damage, the causes of it, and the extent of the work needed to repair it all. It was no easy job. Brian came out the next morning, and repaired a vertical drain pipe, put in some new angle stops, and cut out and installed a new flange within only a couple hours. He's an absolute pro, honest, kind, worked hard, and kept me informed the whole way. Quality workmanship every step of the way!

Kyle C.
Kyle C.
05/04/2020 12:00:00 SA
Anthony and Brandon are my go to guys. They got a job done that I've seen many plumbers give up on. I manage multiple apartment complexes built in the 50's and am always in need of a plumber for rooting and other needs. I've used all of the big name companies and they try to rip me off with up selling. Thank you Alpine for being one of the only standup companies left, y'all rock!

Emi T.
Emi T.
03/03/2021 12:00:00 SA
Alpine came to the rescue for us. there was a leak outside my house most likely a busted Pipe running under our lawn. I reported to GSW about the leak and their guys came to see if it's their responsibility or not. Turns out it is not the city's pipe and my household need to fix the problem. I hate to figure out which company to call just by looking at the internet. I prayed and I was led to Alpine. Got an answer right away on a Friday afternoon. Within 24 hours someone came in to check and within 48 hours a crew came and did a leak detection. Everyone was courteous and kind and pretty straightforward. Plan was to detect the leak, dig up where it is, fix the busted pipe, got an estimate, agree or disagree, sign. thank goodness the pipes were copper and was replaced In no time. Dugged up dirt was placed back and then we are done. Thank you for the swift response and systematic repair. Will definitely recommend to others and hopefully not soon but will call them again for any repairs needed.

Jessica L.
Jessica L.
9/16/2019
I can't say enough wonderful things about this company and every single employee we encountered. What turned out to be a big problem was treated with the most detailed explanation, great communication and true trust that they were giving us the best service and price...but even better was the great people they had. Thank you Dominick and Vincent for treating us with speed to solve our issues and being so wonderful to work with. There is no plumber I would ever call again!

Joonie C.
Joonie C.
6/24/2023
I had a huge problem with my water heater, and wasn't getting any hot water. It was tankless, and I knew nothing. Alpine sent over their technician Thomas, made me feel comfortable and so understanding in what is best. Before Alpine came , other plumbers quoting estimates...so crazy. The work from Thomas was awesome. I am telling all my friends to go to Thomas and Alpine Plumbing.

Anissa L.
Anissa L.
7/16/2020
Thank you Dominic for doing a great job an amazing job on both of our sinks! He gave us a clear explanation of what was wrong, what was done, and what products to use. Thank you so much! Great service!

Co C.
Co C.
1/23/2019
We had a leak with our hot water pipe, was very worried about the water damage and we knew we needed to take care of it as soon as possible. We found this company on yelp, decided to give it a try and their response is quick. They sent us Matt and Dom who took good care of us, they were both kind and very patient people who answered all our questions and concerns. These guys are professionals thank you!

Huma Z.
Huma Z.
7/24/2019
I don't normally write reviews but I felt compelled to write one here. We (my husband) contacted Alpine a few weeks ago to come out and give us a quote on a re-pipe for our house. Alpine was actually a referral to us from a family friend with great feedback so we were very excited to have them come out. Vince was prompt in his reply, made an appointment quickly, and came out on time. He spent time to go through what we needed done. He told us it would take a few days to get a quote so after a week went by, my husband contacted him again. We were told a quote would be coming. Basically it's been a few weeks and we have not seen a quote. It's frustrating enough trying to find the right plumbing service to work with, we were excited by the referral, then saw the good reviews on yelp, but super disappointed in the end that we couldn't even get a quote for a job we really needed to get done. Seems like others had better luck than we did.

Dominic C.
Dominic C.
11/25/2020
Herb and Shawn just came to open my kitchen sink.  They did an efficient and thorough job at a reasonable price.  Thanks.

Alisha W.
Alisha W.
04/06/2020 12:00:00 SA
What a great team!! Very professional and hardworking! Would highly recommend using Alpine Plumbing.

Virginia C.
Virginia C.
08/03/2021 12:00:00 SA
We've used Alpine on several occasions. They are quick, reliable, and honest! I would highly recommend.

Tony U.
Tony U.
07/08/2021 12:00:00 SA
Great service and fast response. Tech was very helpful and friendly. Would use again.

Stacy K.
Stacy K.
10/07/2020 12:00:00 SA
I reached out to alpine plumbing regarding an issue I was having with my toilet and I received a response right away! They were able to come to my home that very day. Our tech was Dominic. He arrived on time with a mask on and he was quick, efficient and friendly.  Toilet problem solved after just mins. Also they were the cheapest around the area as I was getting quotes. Will definitely use again!

Gail W.
Gail W.
5/22/2020
I called Alpine a week ago for an emergency plumbing issue with an outdoor faucet.  The plumber arrived within a half hour; assessed the issue, bought a part and successfully fixed the problem.  I was impressed that he was so thorough and waited for the seal he had made to ensure it was a tight connection before leaving.  I can't remember his name but thanks, Alpine.  Great job and affordable as well.  Gail W.

Megan O.
Megan O.
8/31/2022
Ryan with Alpine Plumbing didn't come out to fix our problem, but he spent time calling and texting me with options and his opinions on what might be going on. He was quick to respond with valuable feedback. I will use them in the future. Highly recommend Alpine Plumbing.

Danny D.
Danny D.
7/24/2019
Dominic was great. He removed our toilet, unclogged it and replace the wax ring. He also removed the caulking around the toilet at no charge. I recommend going with Alpine. They're professional and really make good use of technology during transactions.

Alex M.
Alex M.
2/24/2023
Called about a backed up tub drain and they said that they would have somebody within the next 3 hours. Pretty fast considering it was late Friday afternoon already. Within the hour Brian was already in route. He was knowledgeable and gave us multiple recommendations for both the quick fix and the more extensive fix. We will be using Alpine plumbing again for their quick response rate, their friendly service and  great prices.

R L.
R L.
03/03/2022 12:00:00 SA
Mike Espinoza is THE MAN.  He gave a courtesy call before he arrived, was extremely polite and professional, and instantly diagnosed/fixed our kitchen drain plumbing issue.  He took the time to explain exactly what the issue was, and what was needed to fix it.  Can't say enough good things about him.

Everything, including the cost, was clearly explained up front.  I also love how these guys use specialized tablets/apps to track their calls/jobs, collect documentation, and even take credit card payments/issue invoice receipts.  

All in all, I am extremely pleased with this experience and definitely recommend/will be calling these guys (particularly Mike) for all future work.

Vickie C.
Vickie C.
3/23/2023
We have been using Alpine for a few years and they never disappoint. Our water heater went out and Vieto came out right away and quoted us a reasonable price for a new water heater. We won't even have to go without hot water for a day. Thank you again for great and honest service.

Ryan B.
Ryan B.
03/11/2019 12:00:00 SA
We recently purchased a new home and had removed the toilets and vanities from three bathrooms.  Some shut off valves were leaking while turned off, and there was a broken toilet line that was part of a one-piece.  After trying and failing to quickly schedule another plumber, I gave up and took a crack at a DIY replacement.  Three Home Depot trips later, the valves were replaced.  One of them gave me some trouble, and I was convinced that none were to be trusted.  Vince and his apprentice came out to assess the situation, and also found a leak in another drain pipe that I hadn't even noticed.  Original concern alleviated, they were able to replace a kitchen faucet during the same trip, which was great because I'm never touching plumbing again!

There are many companies out there that can do the work, but what struck me about Alpine was their responsiveness, professionalism and communication.  I will surely have future plumbing needs, and Alpine will be my first call.

Kathleen L.
Kathleen L.
5/14/2021
What I love about Alpine plumbing is that they waste no time in taking care of our needs. Shawn was the technician, he was very courteous and solved our problem with our runny toilet immediately. And he respected our request to wear a mask. This is the third time we have used them since moving into our Mobile Home a year ago and we will continue to use their services. Thank you Alpine!!!!

Gabriel P.
Gabriel P.
3/15/2020
Mathew came very quick and help us fix the issue right away, very nice and great service!

Jason F.
Jason F.
12/13/2018
We had a water leak on Monday night close to midnight and since none of our shutoff valves were working, we needed some help! Alpine Plumbing & Rooter was listed as a 24-hour plumber so we gave them a call. They were very friendly over the phone and after obtaining our address, they let me know a tech could be to our house within 15 minutes. That was great since water was spraying all over the place and we were holding it down with rags.

A couple minutes later, Vince called to let me know how long it would take him to arrive. He showed up right on-time. He was quick to shut the water off from the street and diagnose the issue. I asked him to take a look at a few items since the shutoff valves were inoperable, and he had no problem checking everything and giving us a quote on fixing it and how fast it could be done.

We truly appreciate how friendly, professional, and quick this company worked; they saved us from a lot of pain and trouble to get things taken care of. We definitely recommend Alpine Plumbing & Rooter if you need a plumber! They're also not afraid of all the brown/black widows hanging out in the places where your shutoff valves are. A++!

Robert V.
Robert V.
03/03/2020 12:00:00 SA
I had a clog that was deep in the pipes. Sent message thru yelp to numerous plumbing companies and Alpine Plumbing was the first to respond. The communication was great. Dominic and his partner showed up and cleared it within minutes at a very reasonable prince.

Thanks Dominic!

Alex W.
Alex W.
3/16/2019
Quick Responses, Fast & Professional Service, Courteous, Knowledgeable, and Painless. Everyone I've spoken to at Alpine were very pleasant to deal with, and would highly recommend anyone to go to these guys for plumbing work and emergency fixes!

I noticed a steady water leak from a supply line to the front sprinkler system in the morning while working in the yard.  I sent a message on Yelp around noon-ish, and within minutes, Edward sent a reply and confirmed their availability.

I then sent a couple pictures over to their supervisor, so they could assess and provide a quote.  Within a few more minutes, I was on the phone with their supervisor, Vince, to gather more info on the problem.  Vince was excellent at answering all of my questions/concerns, offered some quick solutions, and provide quotes over the phone for various levels of fixes.  After going over the options, and the pros and cons, I scheduled for a technician to visit within a few hours.  

Their technician, Matt, arrived at the start of the estimated arrival window, and was also very courteous and knowledgeable. He also called ahead to confirm that he was on the way, and when he was expected to arrive at the house.  

Matt verified the problem with the leak, and we discussed the solution in more detail.  He came prepared with the correct tools and parts to get the job done quickly (literally within 15 minutes), and he also confirmed  finer details with me before proceeding.  Details such as where I'd like the pipe cut (higher or lower to the ground), and if I wanted a reversible or permanent solution to fix the leak.   Matt double checked that the leak was stopped and that everything was neat and tidy before leaving.

Based on this experience, I'd feel very comfortable letting Alpine return for future plumbing services.  

Thanks Alpine!

Steve L.
Steve L.
04/10/2022 12:00:00 SA
I had an issue with my laundry standpipe where there seems to be a clog. I called Alpine and was able to get Tyler to come out to inspect the problem. First off, Tyler was very punctual and was very knowledgeable. He tried to unclog the drain with a drain snake but was unsuccessful due to the amount of corrosion within the piping. He also provided me with a few options on how we can address the issue. Since he was unsuccessful in fixing the problem, he didn't charge me for the services that he provided. Thank you Tyler and the team over at Alpine Plumbing & Rooter for being so responsive and helpful!

Chrissy M.
Chrissy M.
04/09/2020 12:00:00 SA
Great friendly service by Dominic. I had a leaking kitchen sink and  he was able to fix it quick at a great price. Highly recommended this business.

Moe H.
Moe H.
5/20/2020
Very pleased with there excellent attitude throughout a very frustrating job.
Herb and Brandon maintained a smile and great attitude throughout the job.
I called them they sent herb same day, i didn't have the correct parts so herb and Brandon came the next day and completed the job for a reasonable price and provided the greatest customer services
Thank you herb and Brandon for your patience

Charles H.
Charles H.
3/22/2023
Gotta love a plumber that is fast and reliable.  Pricing is up front, and no gimmicks to add extra cost. I would refer anyone that is looking for fair and honest plumber.

Stephanie Y.
Stephanie Y.
3/16/2020
Wow! This company definitely exceeded our expectations! They were prompt and arrived right on time. They called to verify before also. Juan and his partner came to the door and even wore booties to enter. We gave them information about how we have a clog leaking outside of the house and they knew exactly what to do. They snaked the clog out and said it was 60 feet deep! They were very honest and efficient! Kudos to the two that serviced us!  My dad accidentally tipped the pair a big bill, not realizing, and they even came to politely knock on our door to let him know. Definitely recommended and we will be using in the future. 5 stars!

Dave M.
Dave M.
4/23/2019
Fast and efficient job done by Vince today. Sinks were backed up and Alpine was able for same day service.

Charlie H.
Charlie H.
02/10/2021 12:00:00 SA
Mike and his crew came out to rearranged the pipes under the sink and fix a drain leak that damaged the kitchen flooring at my house. They were on time, professional and very friendly. After the job was done even though there was minor miscommunication as well as a few revisit to diagnose a small leak at the p trap. They made sure it was taken cared of. That to me is very important, the commitment to provide on going support to make sure customer is satisfied and problem is rectified. Vince also personally showed up and talked to me about my experience which he will use to set even better expectations for his techs tells me this company is not just in the business for money but genuinely wants to be part of the community that provide excellent customer service with the upmost respect and satisfaction. I would recommend this company and will personally hire them again.

Martha B.
Martha B.
03/01/2020 12:00:00 SA
Quick response time. Herb was very courteous, quick, efficient and did the job! He went above and beyond than what I  expected. Thank you for coming out on a mid morning Sunday and for being quick, efficient and resonably priced! I 100% recommend them!!! Thank you for getting us back to our Sunday and our restrooms; ) I am definitely keeping their number handy!

Tim C.
Tim C.
04/08/2020 12:00:00 SA
Extremely satisfied with working with Alpine Plumbing to address a main line plumbing issue at an apartment complex. Alpine was one of the only plumbing companies in the Covina area working on an urgent weekend call and did not try to charge extra for weekend work. I worked with the technician Matthew and he was extremely thorough, professional, responsive and went above and beyond my expectations. Will definitely use Alpine plumbing for future plumbing services and definitely would recommend others to use their service!

Joe C.
Joe C.
09/08/2022 12:00:00 SA
I had a clogged toilet which I thought a simple auger job would fix.  Unfortunately it did not fix the problem and they advised me that they would need to pull the toilet and camera the pipe which would cost more.  Hesistantly I agreed to do the job.  After they pulled the toilet, they discovered that a root was growing into the pipe from the flange.  Fortunately, the pipe was not compromised or it would have been very costly to fix.  They were able to remove the root from the pipe and reinstall the toilet while recommending preventative maintenance so it would not happen again.  The tech had even offered to call me back in 6 months to check on it again.  Yes, there were unexpected things while they were fixing the issue but they handled it professionally and efficiently.  They even gave me a good deal at the end.  Thank you, Alpine Plumbing & Rooting!

Yoko S.
Yoko S.
11/30/2021
Our shower clogged up badly and Herb was able to help us.  He came the same day and was very efficient. He was able to fix what another plumber could not and he also gave us a great deal!  We will definitely ask for him again.

Mohamed S.
Mohamed S.
01/02/2020 12:00:00 SA
Great service with a smile , very friendly and professional . Repairs were done quickly and on the same day we called . Would definitely recommend and use them again .

Jorge V.
Jorge V.
6/27/2018
Can't say enough good stuff about this company and the guys that came out to work on my plumbing. Vincent and Brandon came out on time and worked hard to get the issue with my check valve resolved. They left the area they had to work on cleaner than when they got here. Glad I went with Alpine plumbing and will definitely recommend and use their services again.

Michael H.
Michael H.
11/18/2019
Would highly recommend. Prompt arrival time, and quick response. Technician called prior to arriving and was able to complete the job in a timely manner. Thanks again !!

Emily H.
Emily H.
07/07/2022 12:00:00 SA
I called Alpine Plumbing because I had great results with them in a prior project.
This time I had 2 leaky bathroom faucets, a broken kitchen faucet, a plugged up bathtub and wanted a hand held sprayer installed.

John from Alpine arrived on time and was very courteous and also cleaned up and took away all the trash.

My bathroom faucets were very old and rusty, but John managed to work through all the obstacles and deliver a job well done.
He installed the hand held shower and unplugged my tub.
I am beyond happy and plan to use Alpine Plumbing for future projects and as my go to plumbing resource.

Doris G.
Doris G.
3/17/2023
Called Alpine Plumbing 2/24/23 for clogged kitchen sink, they send a plumber right away, no waiting period.Service was provided by John, excellent job he provided and good value for the money.We will definitely call Alpine Plumbing again for our future needs.

Ellen B.
Ellen B.
06/11/2018 12:00:00 SA
We recently had Matt out from Alpine  Plumbing to replace our kitchen faucets. They were on time, professional and honest. He did an excellent job being careful with my cabinets and countertops as well as kept a clean workspace. We will definitely use them again for future plumbing needs. Overall excellent and friendly service!

Kerry D.
Kerry D.
6/16/2020
I needed somebody to come fix another plumbers mistake. Matthew came out and made it right. My shower leaks from all the right places, at all the right times. Thank you, Alpine plumbing.

Cherie N.
Cherie N.
11/23/2021
Update: Owner Vincent read my review and contacted me to make things right. He apologized for the service I had gotten and genuinely wanted to make sure I was taken care.
I appreciate the owner actually reading the reviews and responding to them.
I was given a partial refund and am happy with the outcome.

Alan R.
Alan R.
11/04/2022 12:00:00 SA
Though not thrilled with having to replace a 6 year old water heater and finding out the massive price tag of labor associated with it, I was lucky to come across Alpine and a very honest and straightforward technician arriving at my door.  After first listening to his quote and answers, I sent him away thinking that $1000+ in labor was crazy.  However, after speaking with Home Depot, Lowes and another private company, found that Alpine's pricing was very fair so, I called them back up and the installation was done within a couple hours.  I must admit, some of the massive price 'gouging' was due to the city.  They required a permit ($270) and a new safety collection device of which the physical part cost less than $50 but, installation was $300.  C'mon - really, a permit for installing a water heater in the same location of the same dimensions of the previous unit which was all up to code as of 6 years earlier.  Not sure who the city believes they are protecting but sometimes local government goes too far. This is 'not' brain surgery and, if not for my disabilities and age, would have easily done this myself as I'd done several times previously in my younger years.  Do yourselves a favor and, it you do have a need for a new water heater replacing one that, for the most part, is safely installed and up to the basics of what is recent code, find an installer who is willing to simply install the appliance as per 'your' instructions.  Don't break the law but, don't be taken for a fool either.

Barry B.
Barry B.
10/05/2022 12:00:00 SA
I reached out to Alpine Plumbing on Yelp & had an incredible experience!

I received a Yelp message immediately after reaching out on Yelp & after providing my information, received a text message from Cesar about his availability.

Cesar came out the next day, at no charge, to go over my concerns. With each item I pointed out, Cesar not only identified the problem but gave me immediately suggestions and solutions.

I scheduled the work to be done the next morning but when my plans changed both Cesar & the cameraman, Jeff, did not hesitate to reschedule my appointment.

The following day, Cesar not only fixed my toilet issues but Jeff was able to show me in detail why my plumbing was having issues.

As I went to write them a review for an excellent experience, I noticed all of the 5 Star reviews. This company clearly understands how to offer exceptional service.

Well done, Alpine Plumbing! I know who to call if I ever have another plumbing issue.

Steph M.
Steph M.
01/12/2021 12:00:00 SA
Alphine plumber's that came to our home in walnut were awesome and efficient.  Did an excellent job, the price was also very reasonable. Communicated perfectly .Thank you Alphine

Laura V.
Laura V.
2/27/2023
What a blessing! Thank you, Bryan, and everyone at Alpine for being so responsive and professional. When our tankless heater died on a Saturday night, we called more than 20 plumbers looking for someone to fix it. Alpine was the first to respond. They came out early on Sunday to determine our need, and by Monday early afternoon, we were no longer living like pioneers. Bryan knew exactly what he was doing, and he even presented us with options that allowed us to save some money. I would recommend very highly using Alpine's services.

Linette S.
Linette S.
5/28/2021
We had many plumbing issues that needed to get fixed. Called Alpine Plumbing and they responded right away, and was able to make an appointment at the time and date we were available. Ruben arrived at our house on time. He was very professional, friendly and answered all my questions. He gave us a great price that was affordable. Even though we had a lot of plumbing issues, all the work was done by Ruben at the same day. Definitely will recommend this company to others.

Fateh S.
Fateh S.
10/12/2018 12:00:00 SA
Today we have big problems with planing work
It has been fixed in no time with very reasonable charges
I am very happy of me Vincent of alpine specialties
I recommend to all my friends

Kevin F.
Kevin F.
04/04/2023 12:00:00 SA
We had an unexpected leak from a pipe in our front yard. I called Alpine plumbing in the morning and they arrived in about an hour. Matthew was able to replace the pipes and fix the leak, and made sure the job was done right. He stayed the entire time and made sure we didn't have any other issues. He did an awesome job! Would definitely recommend Alpine anytime.

Thanks again!!

Cliff L.
Cliff L.
8/14/2021
Had to replace my kitchen faucet -- Jimmy was extremely helpful and professional, and explained the intricacies of the job. Would definitely recommend!

Lois L.
Lois L.
6/21/2018
Vince was very professional and courteous.  He came within 20 minutes to do a camera inspection of our main sewer line and explained that was happening in our pipe.  He also gave me recommendations to prevent sewage line clog from the tree roots.   I would highly recommend him!

Huang C.
Huang C.
03/08/2020 12:00:00 SA
A million thanks to Dominic, he arrived on time, very polite and friendly. Fixed my shower drainage issue very quickly and he even cleaned the floor. I would definitely recommend him and the company to my friends and families who needs plumbing services.

ralph r.
ralph r.
5/21/2023
Woke up to a plugged main line on Saturday and called Alpine after seeing their 5star rating and was not disappointed with my decision. They sent out a technician named Kyle and it was such a joy to deal with this honest and polite young man. They were unable to clear the drain but were totally honest with me and did not charge me. They gave me my options and did not pressure me into any decision. Kyle is very professional and would recommend him and Alpine for any future needs.

Zoe A.
Zoe A.
06/07/2021 12:00:00 SA
Jimmy was efficient, quick, and thorough. He had a great attitude and awesome personality. He definitely knew his stuff and even helped us with the extra parts we needed. 10/10 :)

Fiona L.
Fiona L.
11/27/2021
Good service Elijah very professional and be patient. Nice experience
Recommend if have leak problem can find this company.

Judi D.
Judi D.
12/22/2021
WOW!  We could not be more impressed!  We had two slow leaks in two separate places.  We called and spoke with Bert.  He was great.  He had someone out within an hour.  (this is the week of Christmas).  He sent Jimmy G.  He arrived on time and was able to locate the problem within no time.  Unfortunately the leaks were in two separate walls.  The plaster had to be cut out to solve the problem.  Jimmy was a delight to work with.  He was friendly, yet professional.  He worked far past his quitting time to get our problem resolved the same day he came.  
Pricewise we felt the price was more than fair.

Jessie L.
Jessie L.
09/08/2022 12:00:00 SA
Thank you Alpine Plumbing &Rooter for very responsive reply , great service and reasonable price.
My backyard storm drainage was giving me lots of troubles when I am cleaning the backyard or when it rain, always drain really slow or sometimes flooded.
This morning I send request to Alpine , got response very quick and they called me and scheduled service in the afternoon.
Ryan and Jacob called me ahead of time before they come making sure I'm home which was very thoughtful.
They explained to me what they gonna do clearly.
They hydro jetted first , then use the camera to check. And redo the hydro jet to make sure everything is working well. I am very happy with Alpine and Ryan and Jacob for their services.
Highly recommended. Thank you.

Jesse R.
Jesse R.
02/03/2019 12:00:00 SA
It's 730 am, I go downstairs to begin my workout when I notice water everywhere. I figure out my water heater is leaking from the top. I check out reviews on Yelp and come across Alpine. Thomas with Alpine gives me a window of 10-12 am for the technician. Matthew with Alpine arrives around 1130. He quickly determines the cause and tells me it's an easy fix giving me peace of mind. Outstanding customer service, honest options and at a competitive price. All on a Super Bowl Sunday!

Sarah H.
Sarah H.
7/19/2020
Dominic is the BEST! Came out within the time frame we were told and called before he arrived to let us know he was on the way. (I called Saturday afternoon to see if someone could come out and he was here Sunday morning.) Extremely friendly from the minute he got here. I explained the issue we were having with the sink and he had it unclogged in no time. VERY reasonably priced, very straightforward, put everything back under the sink and cleaned up when he was done. Overall, a great experience. We will be calling Dominic/Alpine Plumbing for any future plumbing service needs. Thank you Dominic!

Glenda P.
Glenda P.
7/20/2021
I am very pleased with the quality of work Matthew, Shawn and their staff did with the Main Sewer check valve replacement and the Main Shutoff Valve replacement. The Main Shutoff valve replacement and the Hydro Jet cleaning of the Main Sewer line was not part of the initial job to be done. Matthew authorized the added job without additional charge to the original quote I was given. Matthew and Shawn has great knowledge and answered all my questions to my satisfaction. They gave me a fair price, they were very professional, thorough and polite, from beginning to end. Clear explanation of needed repairs, sound advice without any inkling of price gouging or questionable add-on expenses whatsoever. Respectable and conscientious, could not be happier. Even very neat and clean. The people that worked with Matthew and Shawn were also very professional and very thorough. I will recommend them to my friends who need a plumber and call them again when the time comes I need a plumber. I will give them A+ and Excellent Service!!!

Art H.
Art H.
3/20/2020
I had no previous knowledge of this company but they were the first to reply with a price. In the interest of time I went ahead and booked them. I was told between 3-4 o'clock and I received a call from Dominic stating that he will be here in 45 minutes and he was right on time. He was courteous and polite and did a great job. The only reason I didn't give them 5 stars is due to price. Two very easy to access drains to run the snake through resulted in $150.

Alex D.
Alex D.
9/15/2020
We had an issue with our water heater and they sent out a rep. Brian was amazing and gave me some good advice and very helpful in learning some basics. Thank you so much!!!!

Sammy S.
Sammy S.
6/29/2023
Brian B. came over from Alpine and did a really great job. We had a sink and toilet that needed replacing among a lot of other plumbing issues in a very old home that needed work. Bryan was great, very kind, very professional. He has 8+ years of experience and really took care of us. The pricing was fair and the quality of work performed was top notch. He answered all our questions and was communicative with the status of the work being performed. We kept him busy, he came on three different days and at the end we were very pleased with the work. Highly recommended, you can't go wrong with him. Brian if you are reading this, I wish you all the best going forward in your career. Thank you!

Vina Q.
Vina Q.
05/09/2022 12:00:00 SA
We had Tyler give us an estimate on our project(s), and he was so easy to work with. Not pushy at all. He's very respectful and has great communication. He even follows up with us to see if things are still going perfectly. Def recommend Alpine Plumbing, and ask for Tyler!

George B.
George B.
8/30/2019
I had a leaking toilet.  I know my limitations on fixing these kind of things.  Making an appointment was was easy.  Vince showed up and took care of it right away.

Michael S.
Michael S.
9/29/2021
We had an old leaky regulator dripping in our garage, and Dominic and his associate replaced it.  They were extremely professional and capable. Dominic explained things well, and tried to make things cost as reasonably as possible. The old regulator is no longer made, but Dominic found one in Anaheim, and picked it up. Yes, the part was quite expensive, but there was probably nothing anyone could do about that.

The two plumbers were also happy to wear masks at our request.

I will use Alpine Plumbers for our future plumbing needs, and would not hesitate to enthusiastically recommend the company and Dominic in particular.

Michele B.
Michele B.
8/25/2022
Alpine Plumbing and Rafeal went above and beyond!  If a plumbing problem can be described as an enjoyable experience, they will make sure to give their best effort. Rafeal made sure we were informed every step of the way. The job was professional, completed in time and cleanup was perfect. Osmond did a fantastic job on the stucco repairs as well. Alpine is my go to plumber in the future.

T F.
T F.
9/27/2022
Even though i ended up with an amateur sprinkler guy, I was still happy with the interactions i had with Alpine plumbing. The request was quickly responded and the plumber was scheduled to come out next day. Also, there's text messages assisting communication notifications . Will definitely check back with them next time if i have plumbing issues

Lisa A.
Lisa A.
3/18/2019
My husband and I have lived in our home in La Verne for over 16 years and have had various plumbing issues over the course of that time. Our brother in law who is a plumber always did the plumbing up until he moved out of state 3 years ago. We knew that the day would eventually come where we would need someone locally. Its hard to replace a brother in law who does great work. Needless to say the day came when we discovered we had a leak in our master bed room closet. I called Alpine on a Sunday afternoon and someone answered the phone and scheduled an appt for Monday morning. I was told that I would receive a call 30 mins prior to them arriving on Monday morning. I received a call from Matthew who was already nearby and on his way. My husband had already demoed the concrete before they arrived, but it needed to be a little bigger before they could complete the work.  The tech's returned later on in the afternoon on the same day to complete the work. Not only did they complete the job the same day they were respectful, clean and did great work. In the end Alpine is an acceptable replacement to our beloved brother in law. We cant thank you enough for saving us and our leak. We will definitely use Alpine should the need arise again in the future.

Jen H.
Jen H.
5/22/2020
Amazing customer service. Very friendly service. The plumber that serviced my home went above and beyond to help me. I would definitely use their service again.

Melinda F.
Melinda F.
12/14/2020
Second time I've dealt with alpine, today Brian came and was extremely polite and made what could been a stressful disaster a piece of cake... well on my end he worked his butt off. I appreciate his efforts and he even recommended a place to come in and fix the mold that the leak caused. Thank you again Brian and alpine!

Tanmay B.
Tanmay B.
3/17/2020
Matthew from Alpine Plumbing communicated 30 mins before the appointment, arrived in time, evaluated the unit. Gave me options for resolution and took care of the maintenance quickly. Thank you.

Bill P.
Bill P.
9/17/2018
Great service and response on repairs by Matt, Vince and Brannon in resolving my clotted kitchen sink and plumbing work all done professionally and thoroughly correct.

Rodrigo L.
Rodrigo L.
07/08/2021 12:00:00 SA
Amazing service! Really fast response time and great communication. The tech, Tyler, was on time, very helpful, and extremely friendly, he was able to fix my issue quickly.
I would recommend Alpine to anyone that needs any plumbing work done.

Duane T.
Duane T.
10/04/2020 12:00:00 SA
I had neglected my yard drains for years.  Alpine sent out 3 guys on a Saturday and the busted their ass getting them cleared.  Completely sattisfied.  Thank you.

Brandon B.
Brandon B.
6/17/2023
Had a clogged main. They couldn't get to it because of the distance so they installed a clean out. They where able to get it unclogged the same day and came back the next day to finish they job. Was done in a timely fashion and it wasn't way over priced.

Constance L.
Constance L.
4/14/2023
Needed a garbage disposal replaced and Alpine Plumbing came to the rescue! They promptly answered my request for service and sent a technician to our home the same day. Tyler V. was courteous, clean, and answered all of our questions while installing our new disposal. A+ experience!

Celena K.
Celena K.
5/20/2020
It's hard to come by a quick, reliable Plumber these days who is honest and trustworthy and won't try to upsell you on services. Vince is definitely one of those plumbers you can count on and we are so glad we came across him while in an emergency.

Vince was willing to meet with us the same day for no extra charge and drive out to Diamond Bar from San Dimas even though his partner was already working on another job. He assessed our situation honestly, gave great advice and multiple options, and even offered financing for the more expensive options. We were able to determine what our major problem was and worked out a game plan with him.

His customer service was impeccable and when we came to a decision he executed it multiple times just to make sure we were truly clog free. Then he ran the camera to double check before and after to make sure we got everything out of the way. I would highly recommend this company when searching for a plumber, thank you Vince for all your help!

Tia T.
Tia T.
01/06/2021 12:00:00 SA
This is my first time using Alpine Plumbing and Jimmy G. was so nice and courteous. I also liked how they text or call to give an estimated time so I know what time to expect them. Jimmy made sure everything was done right and he was really neat about it too. Their prices were reasonable as well.

Michelle C.
Michelle C.
10/03/2019 12:00:00 SA
These guys are amazing and not in only did they come within an hour after I  contacted them they were clean pleasant polite cleaned up amazing

look no further than these guys if you need plumbing repair

Laina O.
Laina O.
1/20/2019
Alpine saved me once again, I texted Vince requesting for an appointment this morning for tomorrow 01/21 and he said they might be able to squeeze me in today. So happy that Matthew was able to come and fix this bathroom drain and shower drain problem I've been having on such a short notice and at a very reasonable price. I will post the before and after photos. Thank you guys, you're the best!

Adreana G.
Adreana G.
11/16/2022
Plumbing issues are a pain in the neck, but APR made the experience a breeze. Chip helped my family out and was absolutely amazing. The knowledge and ability to explain to me (who knows nothing about plumbing) made the process quick and easy. He knew the problem right away and was quickly able to fix it and also threw in some recommendations for potential work that could be done in the future that I had never thought about. Kind, on time, and extremely knowledgeable. Awesome company with awesome employees. 10/10 recommend and I will continue using them in the future! Ask for chip!

Marie F.
Marie F.
2/17/2020
Very prompt and on time great customer service and got the job done. I highly recommend them for anybody who need plumbing service Great

Greg P.
Greg P.
10/16/2021
Fast and good job !! Thanks and will use again if need !! Worker quick and efficient! Done in minutes!!

Grace M.
Grace M.
06/05/2020 12:00:00 SA
Just wanna say, Alpine Plumbing and Rooter is AMAZINGGG!! Big Big thanks to Anthony V.!!! Also really appreciate they open during the COVID-19 ... First of all, let me tell you I have very very little knowledge about plumbing.
1. Mr. Edward, the owner gives me a very fast response within 5 mins I made the project in Yelp. And trust me the price is the best price compared to other places (based on Yelp and other internet searches). I didn't reply because I had something after I made the project, but he follows up with me directly the next morning!! Amazing!

Somebody also called me (I think Steve sorry....) an hour to let me know I am next in the list. Then, Anthony, the technician who fixed my problem, called again to make sure I was available and he was going to arrive within 15 mins.

2. Anthony is very friendly and courteous. He saw my problematic sinks, then explain to me what he was going to do and all the price related to the treatment. He makes sure I understood the terms and conditions and gave approval to the project. I asked if I could watch the process (girl wanna learn lol) and he gave some explanation.

3. So, we have two sink problems (the normal sink and the garbage disposal one). The normal sink was easily fixed by Anthony with the snake method. Our garbage disposal has stopped for a while, I had no idea what to do (again no knowledge), but Anthony saw the problem and even gave me a trick to manually process the waste disposal!!! I appreciate the trick so much!!!

4. Time-efficient! Do you believe it's all done under 30 mins? WOW (from 11:33 am - 12:00 pm)

5. I kinda feel one of my bathroom sinks is a bit problematic. So, I asked Anthony for a consultation about it and how much Alpine Plumbing will charge me if I want to fix it.  Anthony gives me all through details about the price and what the problem and what should I do. That is a minor work so, in the end, I decided to not fix it (he is also very honest with this recommendation).

6. Also, I appreciate he wore Mask, and even every time he came into the house he always wearing a protective layer for his shoes. Thank you for being very polite and courteous.

I will definitely recommend Alpine plumbing to everyone who needs a plumbing service!!

Jane D.
Jane D.
8/17/2021
These guys are awesome! Walked into my kitchen to see it literally FLOODED with water after having water running in sink - but was completely dry under sink! I removed the kickplate to dishwasher so see 2in standing water. No clue how there was water under the cabinets but not under the sink. Panicked and called 3 other vendors that popped up on my yelp first, only to have them say they could be out in a few days to take a look. Um, no, I'm not trying to wait to grow mold. Called Alpine, spoke with Thomas (who's incredibly nice and professional) who had Dominic out within the hour (with foot covers on for cleanliness). It was a simple fix, a supply line from sink to dishwasher had come disconnected. A free fix from Best Buy who installed it, and he advised me that way. Dominic looked so young, I worried about his experience. But he was incredibly knowledgeable, checked my meter to assure NO leaks were occurring in the house at all, and charged me nothing for the info! I tipped him, and thanked him. Honesty and integrity is a difficult combo from companies these days. This one has it, and we will use them for all future plumbing needs as we know they aren't out to rob us ;-)

Vanessa H.
Vanessa H.
4/18/2020
Awesome service! I had a leak under my sink and used the Yelp free quote estimate to find a plumbing service to help. They were able to come out that same day and discovered it was my garbage disposal. Matthew was able to replace and install a new garbage disposal quickly and efficiently. I would definitely recommend.

Doug H.
Doug H.
8/22/2020
Herb answered our request very quickly and came to the house in the time period he said he would. On a Saturday no less!  Did a great job with no hassles! Would definitely use Alpine again!

Keri B.
Keri B.
08/08/2018 12:00:00 SA
These guys were amaxing........did a great job, wont go anywhere else. Vince and Brandon were trustworthy and friendly reps for this company.

Michele H.
Michele H.
08/04/2023 12:00:00 SA
I reached out to several businesses to get a quote to replace my garbage disposal and a leak under my kitchen sink. Of all that responded, I chose Alpine plumbing because of their response time, their willingness to work with my availability , and the value of the service. John was the technician scheduled to come for the repair and installation. He communicated well about his arrival time and arrived as scheduled. He was very, polite and respectful towards me and of my home. He did the job in a timely manner and was able to correct the plumbing mistakes made by the previous person from another business. After he tested his work to be sure there were no leaks, he cleaned up his work space and offered several options for payment. I definitely recommend Alpine plumbing (and John) and will call on them in the future.

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