Being a single female home owner, it's not always easy to trust that businesses won't take advantage of my lack of expertise. So when I meet someone that I feel would get up at night and run to help me, I want to let others know. This Dude was in no hurry, kept at it till he succeeded and finally opened that damm old pipe! He only charged me $100 and looked at a couple other issues that were quick fixes. I feel such relief. Maybe you want to feel that too.