ALL in Sanitation Services & Septic Tank Pumping

I was visiting my mom and due to Covid-19, I stayed in my trailer outside her house. I was looking for a place to dump the tank when I found that All In offers on-site service. I was so happy that I didn't have to move the trailer. Their service was super fast and clean.

You should know before calling if your black tank is metal or plastic. For plastic tanks, they empty into a bucket so that the suction from the vacuum doesn't damage the tank. I did not know this and was surprised when the technician did it. I'm glad they took the precautions but wasn't aware they would do that ahead of time. So don't be shocked like I was.

If you want it done fast, clean, and right, call All In!

On a positive note, we were happy to get the holding tanks in our RV pumped out.

After staying at the Glendale Elks Lodge for a week, the shitter was full and needed pumping. We called to get scheduled for pump service and were told they couldn't service us for 5 days!! This was frustrating because our tanks were too full to use.

On the scheduled service day, we called the office at 8:30 AM, as instructed, to get a window for when they would show up. The guy on the phone said the driver wasn't answering his phone, but he would call back after speaking to him. In the meantime we were stuck in the RV for the day. When we hadn't received a callback by 2PM, my hubby called only to be told the driver didn't show up that day. Would have been nice if they had called so we wouldn't have wasted an entire day waiting for him. On top of that, the shitter was full and it was getting unpleasant! They said they would come the next day and we told them to be there by noon because we had to pick up our grandsons up from school.

The next day we called again in the morning and again, the guy couldn't get in touch with his driver and had to call back. When he finally did call back he said the truck would come between 2 to 3PM. What part of he needs to come before noon did they not understand?! We had to make other arrangements for the grandsons and then they called back at 2 and said the truck was running late and would be there between 3:30 and 4PM. The finally arrived a little late and pumped out the tanks.

$75 is about 50% higher than we usually pay for pump service, but they are the only game in LA that services Glendale, so what are we gonna do?  I'm sure we will use them again, but we will schedule sooner and keep calling them until the truck shows up.  

I'm taking away 2 stars for the no-show and 1 star for the terrible communication and the high price.

I would have given no stars, but unfortunately that is not an option. So I contact this company to service my rv tank again..The first time was great. The second time ,which is this last time ..was so disappointing, i had to write this review. I requested service for about a week. Supposedly they do emergency service..How is that possible? The girl..Katie, that handles appointments claims they have nothing until sunday between 1-3. btw..that is after i kept emailing her. She finally responded. I told her any time as soon as possible. I will make my schedule work around the earliest appointment you have..She never replies back until monday. Yet they claim to be on time,reliable etc. they are not  i still have a full tank. ive been looking for another service since i cant depend on this company. As you see, theur time frame is 1-3 pm for instance. so im emailing to confirm, no response, im waiting, since i told her yes ill take that appointment,nothing etc.If you need something done like this...I would go elsewhere. Their claims  of who they are..false. And as for Katie..It was nothing for her to blow me off,ignore me etc
Im paying them for a service amd being treated like a panhandler asking for something free. I expressed the urgency..its our bathroom and i have a child. and she represents her company..so as far as i see it..they do not care what your emergency is,24 hour service..yeah right.. My tank is still full. Still that girl never contacted me back. the disregard for my time and schedule.It was very disappointing. They obviously have no customer service skills. So i suggest you pass them up when you need anything done and go find a company that appreciated their customers

In a business that is known to stink, everyone at All In Sanitation (from beginning to end) was nothing short of exceptional. Helpful, courteous, patient, and professional; couldn't have asked for a better experience and our situation was not a simple one. Thank you!

They take care of sheet!

I contracted with them to pump my septic tank before I purchased my home.  I needed someone to do an inspection of the tank and unfortunately, it required the entire tank to be pumped.  Because they only pumped and did not inspect, I needed to hire another company to do the actual inspection.  All in all, I'm pretty happy with them.  They were responsive and arrived on time.  Because I was in another state, they had to let themselves in but they were self-sufficient and took care of everything.  Not the cheapest service but reliable.

I'm glad that I found them and will probably be using their services again if sheet hits the fan.

I don't recommend this company!
Scheduling was very easy, but unfortunately my tanks didn't get fully emptied - even better the 2nd grey water tank stayed unnoticed by BOTH technicians. I paid my part but the job didn't get done. I had to call another company, after days of being ignored and told my tank is leaking (LOL), and pay again but finally had empty tanks.
long story short - a waste of money and time.

I had a great experience working with the customer service reps, thank you Gloria and Katie, however the actual service was not completed fully. I had paid for a full septic cleaning service for up to 2500 gallons, which costs $625. After the tech left, I receive a call the following day that the tank was fully emptied, nothing was mentioned about leftover solid matter, at which time I paid the agreed upon amount. However, 2 days after the completion of their service, I had my tank inspected and was notified that there was still solid waste material left. When I reached out to request that they come back and complete the service,  I was offered a discounted services fee. Now why would I pay again for a service that was not fully completed in the first place? I will be filling a complaint with BBB and pursuing this matter further, until the full service that I was promised is completed.

Shane was awesome!! 5 stars all the way for this guy!!  Highly recommend asking for him!!  Great service & reasonable charge!!

This company is beyond great. The people on the phone were professional and straightforward, and had the best rates of any company I've called.

They called me a day before to verify my appointment which was great service, and Cameron gave me a very accurate ETA the day of.

Cameron was on time, professional, and All in Sanitation was definitely an honest company to work with.

Highly recommended.

We called on a Saturday desperate for a pump-out during our Stay in orders.
My septic was backing up and we called a ton of other companies.
Jose Sanchez came out and did a great job.
I would not say they are the least expensive out there, but they were responsive and very thourough.
I will defineatly call them again
Great job Jose Sanchez!!!

Very attentive and they were able to accommodate my last minute schedule to show at 7pm at night!!! To make sure my plumbing and septic issues were addressed.   The representative was nice and professional, conducted their business for about an hour, let me know they were done and left with some tips on proper septic tank care.  Recommend!

Great service, no surprises. I was quoted a price, and charged that price, not even taxes! I asked for and was given a discount on a 3rd load, as I had nearly 5000 gallons to pump. Daniel was a pleasure to work with, he not only let me watch, but let me help (At no extra charge!), to remove every last bit of sludge from 2 tanks, one that had not been pumped in over 20 years. However, I suggest they employ a better method of removing  stuck man hole covers requiring less back breaking effort than the tools they carry at present.

Fernando arrived on time and provided me with a great service. Polite and reasonably priced. Will use this company again. Thanks I am relieved.

First of all, All In is very reasonable in their pricing.  I called several other companies and found them to be quite a bit more expensive.  I talked to Louis on the phone and was planning to make an appointment for later in the week, but he had someone available that day and by that afternoon, Cesar texted and came by to pump out my system.  Cesar was outstanding.  He was thorough and answered all my questions and explained a thing or two while he was doing the work with a smile.  It is probably good to know your system capacity, but I wasn't 100% sure what mine was.  Cesar was kind enough to text me after he had already left and let me know that we had pumped out about 950 gallons (so I would have an idea for the future in case it needed to be done again).  All in all, I couldn't have asked for a better experience.

WOW, what an outstanding establishment this company is. First off i called about 300pm on thursday to make an appointment to have my rv dumped. On Friday at 10 am they where here on time to service my rv. Cameron was the tech whom took care of this service. Great guy with patience and understanding. Reason I say that is while emptying the tank his hose clogged up and we had a minor spill on the ground due to my girlfriends antiperspirant canister falling in the toilet. I felt horrible about it. He just cleared his hose, vacuumed up the spillage, poured bleach on the spot and rinsed it down. Kudos to Cameron and All in sanitation for a great experience with a shitty situation.

Thanks to this great team for coming out on a holiday weekend and saving us! Very nice technicians, excellent customer service- all around awesome job!

Called on a Saturday morning and by that afternoon my RV was fully serviced at my location. Very impressive response time. I was also impressed by the attention to cleanliness in a dirty business. The service fee was very reasonable and the service agent was very courteous. I'll definately call them again.

This company is very efficient and professional. We needed a septic tank pumped ASAP, we called every company around no one would come out same day and to make it worst I was getting quoted between $1500-$650! I was about to give but I came across All In Sanitation! I called and Louis answered he was very Pleasant and helpful even though he was very busy, but he understood the urgency of the situation and was able to send someone out that same day and to make things even better he was more than fair only charged me $350!!! All work was finished and he called to follow up and get feedback on how everything went. I would strongly recommend this company and Louis they are very fair and helpful!!

When I needed the septic in my business emptied, I called around and found out 1, there's a wide range of prices (mostly way too high) for the same work, and 2, most in this industry seem to not understand that they are in a service business, and thus need to be friendly and responsive.
When I called All In, the owner answered and gave me a quick quote (good price!) and offered to come the next day (Saturday) without charging extra.  It was actually easier for me to push it a couple of days, so we worked out a 2-hour window.  Cameron arrived within that window, and he was friendly and informative.  He let me know I have a lot of sediment in my septic (apparently mostly from a cement floor finisher I used 6 months ago who dumped the cement residue in there), which is unusual and not a good thing.  I called the owner, who did some research on the project and called me back with a quote for fixing that if/when I decide to.  When I asked whether I could postpone that work, he was zero % pushy, said it was all up to me.  So I'll be calling them in a few months when my budget can support that followup work.
I've had to do work with several plumbing/septic companies in the past year, and this was by far the best service I got.