Mark W.
01/02/2021 12:00:00 SA
I don't submit very many reviews on Yelp at all...just don't have a lot of time. But today I had to, because Mike from Affordable Rooter Service was just awesome!
Today is Saturday, January 2nd and most people are out enjoying their New Year's weekend. Unfortunately, all of our plumbing was backing up into our downstairs bathtub. Not a pretty site at all. So I found Mike on Yelp, because he only specializes in drain repair. There were other plumbers, but for some reason, Mike stood out. I called him about 10am, he said he had to finish something up and he would head over. He was here in about 20 minutes.
Our house was flipped before we bought it, and apparently the landscapers covered and buried the sewer clean-out, so we needed to find it before he could fix the clog. He walked the neighborhood to see where it was located on similar houses. He gave me a general idea of where it would be located, so I started digging to try and find it. Mike took off, but told me to give him a call if/when I found the clean-out. After about 10 minutes he pulled back up and said he stopped at a few other houses on the way out of the neighborhood and narrowed down the location of the clean-out. Then he took off again
After I found it, I called and told him, and he was back in 30 minutes. He pulled out his heavy duty auger, and in about 15 minutes the job was done. I think we spent about an hour just shooting the breeze - ask Mike about his secret weight loss technique!!
This plumbing problem had my wife and me super stressed...especially on a holiday weekend. Mike fixed it, and totally made my weekend. I hope he enjoys the rest of his.
If you have a sewer backup or drain issue, call Mike. Seriously. You won't be disappointed. Thanks Mike!!