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Affordable Drain & Pipeline Services

Affordable Drain & Pipeline Services

Plumbing Service
Chula Vista CA
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Description

Affordable Drain & Pipeline Services is also able to meet all of your commercial needs. Apartment complexes, shopping centers, restaurants, schools, industrial facilities, parks, and recreation facilities all have very special and different needs. Call us for prompt and professional service anywhere in the San Diego, CA area.

HISTORY

Established in 1992.
We specialize in Drain Cleaning, Sewer Camera Inspections, Hydro Jetting and Line Locating. We have 24 hour service with 12 digitally dispatched trucks available to respond quickly.

ABOUT BUSINESS OWNER

Jacob Digenan as the owner of Affordable Drain Services, The success of his company has been built on the extensive knowledge of his employees and management. Our priority, in the service industry, is honesty and integrity.

We are sought after  for our expertise in  tough situations as well as taking the time to personally train and mentor each new Team member with continual training for veteran Team members.

SERVICES

Drain Cleaning, Sewer Services, Emergency Services, ,

Reviews

Richard S.
Richard S.
3/14/2022
Waylon came out and did a great job.  Thanks.  Hope I don't need you, but...seriously, thanks again.
Jen S.
Jen S.
8/28/2021
Ryan from Affordable was terrific. Communicative, efficient, and friendly, he was able to answer all our questions and help us problem solve. Highly recommend!
Jen
Mike M.
Mike M.
8/30/2017
Seth just left after doing an excellent job. No wonder these guys are so highly rated on YELP. They're good, fast and very clean. I'm very pleased.
Han S.
Han S.
01/05/2016 12:00:00 SA
Let me add my glowing review to the batch here.  I'd spent more than an hour last night trying to open our laundry drain with a little hand snake, thinking I could get the hairball or whatever was blocking it, but no joy.   I was happy when I called this morning and was able to get an appointment for only hours later.  

It was duuuuuummmmppping rain this afternoon, so Rob was a little water-logged when he arrived, but it never affected his attitude.  Seriously, what a positive person - I hope Affordable knows that they're lucky to have him.  He treated my house like it was his own while quickly fixing the problem.  

We've used Affordable Drain in the past, and I expect to again.  There's no drama - just good attitude and results.
Kristian C.
Kristian C.
01/10/2020 12:00:00 SA
They arrived at the beginning of the time range, called before to let me know on their way. Explained things very well. Good equipment/tools to do the job.
Randy M.
Randy M.
10/30/2015
Had a storm drain clogged that a snake couldn't clear so I was referred to these guys for hydro blasting.   They took their time to figure out our maze of piping and found the clog with their camera and proceeded to blast thru what turned out to be a tangle of palm tree roots 15 feet long.  They marked the ground where the roots started so we can excavate at a later time to fix it once and for all.  Nick was very thorough and passionate about his work.   They didn't even charge for the extra hour (sshh!).   Will use them any time I need a drain blasted!
Brandon L.
Brandon L.
12/08/2012 12:00:00 SA
My family owns a restaurant in Oceanside. Since we opened in July of 2011 we have experienced a foul sewer smell emanating from our bathroom hallway.   I tried company after company to diagnose and fix my problem.  Nobody could figure it out and I lost customers as a result. I was fortunate enough to be referred to Affordable.  I was told they were the best in the business. This, I tell you, is an understatement.  I got a call from Dan to coordinate an assessment.  He quickly eliminated the drains as the source of our odor.  All other companies pointed to the drains and the drains only. Dan told me we needed to do a smoke test to figure it out.   Low and behold, the smoke test resulted in Dan being able to trace the sewer gas odor to a wall right outside of our men's restroom. He found the source of a year and a half of sewer gas odor to be from a small hole in a vent pipe in the wall. He saved my business and I am so grateful. He also did it fast, professionally and with a great attitude. He actually educated me on the various factors going into a situation like mine.  He was amazing and I can not emphasize enough how he and Affordable impacted my life.  Thank you Dan.
Rand A.
Rand A.
04/01/2016 12:00:00 SA
Affordable came and completed the job that Yogis plumbing could not and would not finish.  They did twice the amount of work in the half the amount of time.  

I got recommended to them by an actual plumbing company to run a camera line so that I could install a cleanout.  I thought I was about to spend $1500 just to get my drains clear.  Camera + Cleanout + Jetting = $$$$$$$.    So I called Affordable and  the guy on the phone was very friendly and helpful.  He said we can run a camera and do the jet without installing a cleanout.  He said you should try to snake it again first.  

Yogis had only used 75 foot snake from the roof vent and at the time I said I think you need to go farther.  They said they hit roots and pulled back and then offered to upsell on their cleanout installation for $1700.  

SO, Ryan shows up from Affordable and has a great let's get it done attitude.  I explained the situation and he said that I most likely already have a cleanout and that he could run a camera and find it.  He offered the camera and Jetting but said it could not be done until following day.  I said I need this done, my kids can't wait another day.   He said fine, I'll use a 150 foot snake and some muscle.  He got up on the roof and  went to work.   Sure enough, he pulled out a huge root ball.  

I had paid Yogis $205 and for there 2 man / 2 hour 75 foot half-hearted snake service which they would not stand behind less than 24 hours later.  For $152 I got the Gitter Done 150 foot snake service by Ryan in less than an hour.  

Thank you Affordable!
Grey J.
Grey J.
7/25/2020
Had an unexpected bathtub full of water I couldn't get rid of so I called on a Saturday around noon. I had a very considerate and efficient guy show up (I am so horrible with names, sorry) within an hour and he had the problem fixed in a  about 40 minutes. 5 stars for him, 3 stars for the $285 it cost me for under an hours worth of work.
Leslie M.
Leslie M.
6/25/2017
We had a crazy clogged kitchen sink. After plunging and snaking to no avail, we knew this job was too big for us. We called a local plumber and he actually referred us to affordable drain. It was a Sunday and they answered right away, and a plumber arrived in 30 min. We paid a little more for weekend service, but we love to cook and use our sink a lot so it was worth it. Jason was very professional, knowledgeable and kept the area really clean. Thank you!
Mark W.
Mark W.
11/04/2021 12:00:00 SA
Had a clogged drain from upstairs that ended up filling our downstairs sink and flooded our bathroom.  I must have called at 4 or 5 plumber/drain services.  Affordable was the only one that answered the phone and the only one that could come out in a few hours, not a few days.   Jose arrived right on time with a smile on his face.  Super nice guy and knew immediately what to do.  The price was fair and service was fast.  I will use this company again, and ask for Jose.
Ralf F.
Ralf F.
9/23/2021
Called Affordable thinking I would be scheduling someone to come out in a week or so but to my surprise, they came out same day and  fixed the problem!  Very professional and consultative educating us on how to properly maintain system for optimal usage.  Greg did a great job! Would recommend them 100%.
Richard W.
Richard W.
01/04/2017 12:00:00 SA
Billy, Ryan, and Steven came out in the time frame expected and cleaned out multiple root blockages from my office to the main sewer line. Billy showed me via camera all the areas cleaned and areas of future concern. Good guys and straight-forward. No BS. Price was right.Will have them back for preventive maintenance.
Lloyd H.
Lloyd H.
07/08/2016 12:00:00 SA
This company is honest and totally professional.  I have had a root problem in my main sewer line.. We have we have had many plumbers come in charge of outrageous amounts, and never even fixed the problem... most would give different diagnoses and fixes..

We called 'Affordable Plumbing' and gave us a quote.  Billy and Stephen came out.   we explained our situation, they went straight to work, and were in and out in less than an hour.  They removed ALL the roots. They charged us $241, which was very close to the quote we received.  We have never met a plumbing company this honest, professional, and courteous.  We will definitely use them again!!
Mike W.
Mike W.
12/31/2014
Called them again, day after Christmas.  Clog was just past the kitchen sink but the guy ran 65' of snake down the drain just in case.  Now the kitchen sink drains so fast it makes a suction sound.  Can't imagine a better use of $88.
Shawn H.
Shawn H.
12/31/2019
Where do I start, sigh......

I start with the good, hmmm. Prompt service, cleared soft blockage and cheap.

Now, let me correct, started cheap, but ended costing me much more along with misery. Placed incorrect wax ring for this toilet which resulted in a flood of the toilet in two separate bathrooms. The flooding resulted in damage to the first floor.

Following a lengthy discussion with pictures and video, I finally convinced the owner the fault was due to the incorrect ring. This is after two separate plumbing companies verified it to be true.

This review is for the service rendered only. If only the service member took the time to notice this toilet needed an extra thick ring and noted the toilet did not seal well following the completion of the work than issue would have been avoided.

The company did refund $250.00, which went into the landlord's pocket. I never saw a dime. Matter of fact, I lost out at total of $600.00 since I needed to pay for the other plumbers.
P And R R.
P And R R.
12/19/2013
Our kitchen sink was plugged, we did everything suggested to try to unplug it, didn't work. Called Affordable Drain Service on a Monday morning. Alex came out within the time frame. He was very prompt, got right to the problem, cleared the drain AND gave us tips on how to keep it clear. He did all this while our large dog looked over his shoulder, just trying to help. We will call them again when/if we have drain problems.
Kathy D.
Kathy D.
6/23/2018
Ryan was great - came out same day and took care of my blocked kitchen drain.  Friendly, knowledgeable, honest, and professional.  Will def use again!
Cindy C.
Cindy C.
7/16/2019
I called Affordable Drain Service yesterday due to a clogged outdoor drain. Within one hour Jason arrived to our home. Jason was polite, friendly, efficient and extremely knowledgeable. Our outdoor drainage system is large and complex, in the past we have called other drain companies never resulting in a good experience. Jason is the only technician we've had come to the house who was able to quickly find the problem and help device a plan to repair.  What a great experience!
We highly recommend Jason and Affordable Drain Services .
Lady D S.
Lady D S.
10/16/2015
The 3 star rating is because of certain office staff ******5 stars for Jeff and his service********

Jeff the service tech is FANTASTIC!!!! He is always thorough, professional and trustworthy. I know we will get the best service when he is here. No complaints with him or his work performance or ethic. We have complete confidence in him, because he will get the job taken care of in a pleasant manner. He is EXCELLENT!!!!

Unfortunately, I wish I had the same opinion about the office staff who I had to interact with on the telephone today. Both conversations were obstinate, defensive and difficult. Their need to state the obvious (repeatedly) was unnecessary and redundant. They were more interested in getting their point across and not considering my words or platform. It was a power play, and in my opinion the furthest thing from customer service or customer appreciation.

I chose to share this because, this company has taken care of us in the past as it related to drains and also being generous with how they billed due to our repeated need for their service. That kindness was appreciated and we are grateful, but to dangle that fact within the conversation (repeatedly) was insulting. We were and are grateful for the discount(s) that were provided, and that should have been accepted and noted when it was stated in our conversation. Their need to repeat what they did for us by providing a discounted service, not appreciating us as repeated customers, and their need/want to get the last word in as the 'only' word that mattered, really made it feel like a power play platform.

This was unfortunate for all of us on the phone today......
Tim M.
Tim M.
12/29/2020
When was the last time you had a great experience with a drain company? Usually, it means multiple unanswered phone calls and service guys who show up late. Not this time! Rachel was amazingly friendly as the phone contact, and the two repair guys showed up on time, and were courteously efficient. After the job, their operations manager Dan called to follow up on my level of satisfaction. These guy have their act together, and do superb work at a fair price.
Laura L.
Laura L.
12/19/2016
Called this morning, he arrived early and done by 11:15 he was done. Great service. Fast, efficient, professional and friendly. Will definitely be using them again when needed. Had some other questions for him and he gave me great advice. Highly recommend.
Michael O.
Michael O.
6/15/2015
Billy and Rob (Affordable Drain Service) came out and worked extremely hard in order to clear two very stubborn, badly closed drains.  We had been told by a plumber we would most likely have to demo our recently remodeled shower in order to locate and repair the problem, the cost of which would have been in the thousands of dollars.  Fortunately we made the right call to the right business and the issue was resolved with very little expense.  If you have clogged drains, save yourself the headache of shopping around and make ADS your first call.  We are are very appreciative and definitely customers for life
John B.
John B.
05/10/2023 12:00:00 SA
Affordable's Kyle Desmond did a fantastic job clearing a very challenging backup -even after standard solutions failed to deliver. He calmly went the extra mile and got it done by investigating all the options -including removing garage ceiling panels in a multi-story, 10-unit building to track down the pipes linked to our unit, which were not obvious. He even arrived on time! Thank you Kyle & Affordable Drain & Pipeline Services.
Judster H.
Judster H.
02/04/2020 12:00:00 SA
Toilet not flushing.  Called at 3:30 pm and Ryan and James were here within 30 minutes.  Both men were friendly and professional, and answered all my questions.  They fixed it fast.   This has been my go-to service for years.   Thanks, guys!
Sandra R.
Sandra R.
4/29/2018
They sent Ryan to clear our drains & he fixed every sink & toilet in my house.  Things have never worked so well as now!  He is extremely competent & capable - I will always ask for him.
Sandy R.
Sam S.
Sam S.
5/15/2015
I've referred this company to clients many times in the past but after dealing with them on my own residence I won't be doing that anymore.  

I called to have a sewer line camera inspection completed.  The technicians that showed up were very knowledgeable and professional.  They informed me that kitchen sink sewer line (with clean out access) that tie into the main line require a mini camera to inspect and that the majority of the inspection trucks within the company have this camera but theirs did not so they wouldn't be able to inspect that particular line.  Just my luck.  

Obviously I was very disappointed considering that when I made the appointment to inspect the sewer line they didn't indicate a potential need for a mini camera.  I just assumed they'd be inspecting the entire sewer line.

I was charged full price for the inspection ($200), the two service men were in-and-out in less than an hour but I still didn't know the status of the line I had the most concern about.  When I called the office after the work was completed I was told that unless specifically requested they don't inspect kitchen lines.  When I inquired about the price to have the kitchen line inspected, they quoted me another $125.  I informed the office that they should disclose to clients that the inspection only covers the main sewer line and that any additional lines will require a special camera and potential more cost.  

Super disappointed.  These guys are off my contractor list.
Sherry B.
Sherry B.
03/01/2023 12:00:00 SA
Kevin and Dylan were wonderful!  We've had issues with a toilet that continues to back up.  We needed it scoped with a camera to determine the cause and rectify the problem.  They were prompt, kind, caring and very knowledgeable.  They video taped it and thoroughly explained it to us so we can explain it to the people who need to repair the issue  We highly recommend this company
Amy K.
Amy K.
11/11/2020 12:00:00 SA
Affordable Drain Service came highly recommend to me and I couldn't be happier. Not only did they save me a ton of money for unneeded pipe replacement and repairs, but they were prompt, easy to work with, explained everything and very professional. They were great from the scheduling call right through to the service. I will be on an annual maintenance plan with them from here on out!
Nancy M.
Nancy M.
4/27/2016
I am the Event Manager at Mission Beach Women's Club.  I had a party scheduled to go off at 6 pm on a Saturday.  It was 4:30 pm and it was reported to me that one of our 2 bathrooms had a toilet not flushing properly.  I called Affordable Drain Service and Jonathan Garate returned my call within minutes.  After I explained my problem, he arrived within 1/2 hour and fixed the toilet within minutes.  Obviously saved me major problems with 100 people arriving shortly for the party.  Jonathan was professional, polite and efficient.  Thank you Jonathan!
David D.
David D.
07/02/2022 12:00:00 SA
This the second time we have called on Affordable to help with a serious drain problem. The first event was at my Mom's, with a blocked lateral out to the street. It was a difficult job, done very well by Brian. Today we called about a blocked kitchen sink . I tried all the usual homeowner tricks, to no avail. Affordable sent Ken Ellis who did an excellent job, found a leak problem, cleared the sink and was a 100% fine fellow. The Affordable dispatcher was excellent, with timely service and a decent price. I would use these guys for any future drain work. Its tough finding good home repairs and this team is just excellent.
Dan H.
Dan H.
7/31/2017
After an insurance claim and the insurance company's recommended drain service quoting me about $700 to hydro jet the soap blockage they found with their camera, I decided to call ADS.  They found that it was actually a plastic seal left over from construction that caused a paper hang up and since it was plastic, hydro jetting would not have worked.  They cleared the line and recorded the whole thing on video for me for less than half the quote from the other company.  I didn't expect this.  The tech was nice, polite, and thorough.  No regrets, at all.  Thanks guys.
Dale W.
Dale W.
07/06/2015 12:00:00 SA
Called Affordable Drain Service 2x's in a week for different problems - 2 different techs came out (Allen & Mike), Did  a great job plus pleased with final bill. Will recommend company to friends, neighbors, etc.!!  Thanks!!    Dale
D T.
D T.
6/29/2022
We had an outstanding experience yesterday when Rob from Affordable Drain cleared our sewer line in Carmel Valley. He was thorough, patient, and answered all our questions. They are highly recommended.
Alan T.
Alan T.
06/02/2019 12:00:00 SA
Very disappointing. They sent out a very inexperienced plumber who ended up causing more trouble costing us more to repair his mess then lied about the problem he had caused. Do not use them! Dishonest!
Kay C.
Kay C.
2/14/2014
Affordable drain service sent out a  service tech promptly....assessed my situation, took care of it quickly, AFFORDABLY, and left my bathroom cleaned up. How nice was that! They are THE ONES TO CALL!  Thank you again for such a great job!
Donna H.
Donna H.
1/20/2020
I called Affordable Drain Service due to roots in my toilet and Robert H. was at my house within 2 hours! He cleared the roots and was very nice and explained everything to me. He did a great job for a reasonable price. I highly recommend Robert H. & Affordable Drain Service! I will definitely use them again!
Christanne C.
Christanne C.
01/12/2021 12:00:00 SA
Kyle was polite, professional and thorough.  Great service! I will use Affordable Drain again.
Sas N.
Sas N.
12/07/2014 12:00:00 SA
THESE GUYS ARE AWESOME!!!

First and foremost, KEVIN is the man.  I needed them to come close to a certain time in the 4 hour window they provide, and he was there RIGHT on time!!

Not only was he super nice and gave me plenty of good info about keeping my drains clean, he got the job don pretty quickly (mind you, this was a tough job, since I'm on the third story of a condo, so all the pipes below me are connected, making it so that I have to coordinate with my downstairs neighbors).

He was VERY professional, and the quote they give for an emergency service is still WAYYY cheaper than anyone else!

GREAT work, GREAT customer service, and SUPER affordable.  Will call them if I ever need anything!
Jeanne S.
Jeanne S.
08/09/2016 12:00:00 SA
I have an old home and have slow drain problems once or two a year (at a minimum).  I have used Affordable Drain numerous times and am always happy. They are quick to respond and very reasonably priced.  They also have a guarantee on drain work (I think it is 30 days)
Yunike H.
Yunike H.
3/26/2014
Was referred to Affordable Drain Service by in-laws who were thoroughly impressed with the service they received, and we have since referred others to this company. We've had the plumbers come to our home three times in the past two months:  prompt, courteous and honors their promises.
Lee G.
Lee G.
11/29/2019
Amazing service. Thanksgiving day!  Ryan was a rockstar solving our problem an avoiding what could have been a disaster. I am a customer for life!!!!!
Jim K.
Jim K.
08/07/2021 12:00:00 SA
We had an issue with roots encroaching into our sewer drain. Jason and crew came out and quickly assessed the problem locations.  He used a hydrojet to remove the roots and then inspected the pipe again after to show roots no longer present. Same day response, called in the morning and they were out that afternoon.  Great job and cleaned up when finished.
Christos K.
Christos K.
10/21/2017
Had the main line back up at my bar last night. I called affordable drain and they were there in less than an hour which is great for a Friday night. The tech that showed up was Ryan and was very knowledgeable and did a great job.
Carolyn H.
Carolyn H.
03/10/2017 12:00:00 SA
The Affordable Drain Service team is totally professional.  From the initial phone call on, each team member is well trained and experienced in their job.  Awesome!
Linda E.
Linda E.
7/16/2018
Excellent service today from Jason.  First-time customer referred to Affordable Drain.  Everything just right: the gentleman on the phone was friendly, knowledgeable, and efficient in scheduling; same-day morning appointment; Jason was polite and on-time, and unclogged our shower.  Very fair price, too, for all that.  Great job!  We will absolutely call them again.
David B.
David B.
10/20/2021
The sewer line from the house to the street was backed up and clogged.  Affordable Drain Service came out to the house and resolved the problem in less than 30 minutes.  He was on time, friendly and very professional and overall outstanding.
Bonnie S.
Bonnie S.
12/14/2019
USE THIS COMPANY!!!!  AWESOME!!! We had a toilet that wouldn't clear up.  Tried all the home and bought remedies, still nothing.  Called a few plumbers receiving high quotes with additional charges, if there were any issues.  Last resort, asking friends and family if they have used anyone in the area.  One name was prevalent, Affordable Drain Service.  Called, spoke with the company describing the issue and setting up an appointment for the following day. The company assured there would be no hidden costs. Our technician, James White called to let us know he was on his way and was early.  He did the job quickly, having to remove the toilet to extract an enormous amounts of roots.  We poked it make sure it wasn't alive! James completed the job quickly, was very polite understanding our dilemma, knowledgeable, and worked with the company applying a discount.  He even cracked a few jokes which relieved my apprehension.  The bill did not cause me to faint.  We have a working toilet and the entire household is happy!!!  I will not only use ADS again but have been letting everyone I know to use their service.  I can't thank Affordable Drain services enough for the great service and being a great company.  Thank You ADS!!!
BTW, this review is in San Diego, not San Francisco.
Robyn R.
Robyn R.
04/04/2019 12:00:00 SA
Had a residential main drain that was backed up. Called a couple of local plumbers in Carlsbad and both of them recommend these guys! Spoke with Chris and he was able to set up an appointment within a couple of hours. Jose came and the job was a little more work then a simple snake but he got it done! Not only was he professional and friendly but also made sure he left no mess or proof he had been there aside from the drains being clear! Will recommend these guys to anyone who ever has a plumbing problem. Thank you!!
Lorri A.
Lorri A.
04/04/2015 12:00:00 SA
WOW -  just $88 and they cleared the very difficult clog in the shower lines.  Worth every penny.

Ryan (the service tech) was professional and efficient.

I highly recommend this business.
David D.
David D.
10/20/2021
Moms house had a serious blockage for two toilets, indicating a common point. I called Affordable, and Greg was out there in two hours. Within 15 minutes he located a very complex blockage in the lateral in front of the house, cleared it and flushed it. Greg is just flat excellent! 30 years in the job and very cordial. The price was exactly as quoted and reasonable. I will call these guys for any similar work in the future. Not just affordable, but excellent!
David R.
David R.
6/27/2020
I have used Affordable Drain twice now! They are fast, honest, thorough, did a great job and charged me a fair price. When I needed to replace or re-line my lateral sewer line they got me quotes from 3 different class A Plumbers. Craig contacted the various companies and the City of La Mesa on my behalf. He went above and beyond to help me with this serious problem all at no extra charge. Affordable Drain has been invaluable to me and I highly recommend them!!
Cindy R.
Cindy R.
8/17/2020
Every once in a while I get a clogged up drain in my kitchen and this one was a greasy mess of stew. My garbage disposal couldn't handle the job so I got a referral from my awesome plumber at Pipes Plumbing for Affordable Drain Service, based in SanDiego.
I got same day service in Oceanside from Craig Post, the business owner.
Craig was punctual and wearing a mask ready to go. He asked me if I shared a wall with my neighbors because there plumbing would mirror mine, very through!  Once he got to work unclogging drain with his tools he was almost done with my service call.
His phone number is 858.689.4000
Cell 858.583.9080.
You will be glad you called!
AffordableDrain.com
Alice M.
Alice M.
08/07/2020 12:00:00 SA
Just had Ryan G and his trainee Kenny here to clean two shower drains. Can't say enough about how professional and friendly they were.They called ahead, were prompt, wore masks, and were very pleasant and easy to talk to. One of the drain covers they needed to remove was stuck, and a problem with getting access to the drain. Ryan kept after it, communicating with me all the way as he came up with a 'work around', that solved the problem. I have used Affordable Drains several times in the past, wouldn't consider using anyone else.
Genia R.
Genia R.
09/02/2017 12:00:00 SA
I thought it was a joke when I heard, $ 220 for 10 minutes of using the camera and output: you do not need to spend money on our expensive service, the roots in the pipe, they can not be cleaned. I thought how honest the guys are, they save my money. After that, I was told: $220 for our service (recall, 10 minutes they spent on what the camera showed, cleaning is useless). This is not a matter of misunderstanding, I knew that the work would cost from $420 to $520 for the whole job. But $ 220 for the camera, it's too much. For comparison, an hour later I had a plumber who worked for 3 hours, cut a gas pipe and it cost me $ 240. do not deal with those who do not value your money. I am very unsatisfied with this AFFORDABLE company.
L N.
L N.
08/11/2022 12:00:00 SA
Efficient and prompt drain cleaning service. We had an estimate from ARS that was THREE TIMES as high as Affordable charged us.  This is their specialty and they come prepared to do the job quickly, professionally and with good clean up.
Janet N.
Janet N.
4/22/2016
I am so pleased with the prompt and professional job we received from Affordable Drain Service.  The workers were efficient and polite and got the job done quickly!  Thanks so much and good job guys!
Mark C.
Mark C.
05/07/2018 12:00:00 SA
The man from Affordable came out quickly. A fellow named Marino.
He was absolutely great. Had to work out a jammed packed bathroom line. Took him awhile but he got a very difficult plug out.

We can 110% recommend these people for drain or plumbing problems!
Kc H.
Kc H.
4/26/2021
Kyle went above and beyond with a horrible backup in our sink, mold, food bits and water all over the floor. Didnt have to do it and cleaned the entire kitchen for us. Great guy, Give the man a raise he deserves it.
Julie T.
Julie T.
4/17/2019
This company has some sort of deal with the property management company I rent from. Last week they came and unclogged two drains and one of them they claimed was our fault for putting some orange peels in the garbage disposal. The other was a bathroom drain the property management was responsible for. In this case the property management and I would be splitting the bill. Instead this company decided to put on the bill that they did the bathroom sink for free, making only me responsible for the bill. It was a jerk move! Now I have to pay $95 call out fee and $20 parts fee. In my mind that is dishonest for them to give the  property management buddy an out to make the renter pay the entire bill. Have some integrity!
Marilyn N.
Marilyn N.
7/27/2017
Michael did a great job clearing the clog in the kitchen sink.  He's  professional and provided great customer service.

Mr. Mike was so patient with my 3 year old when she wanted to help.  Thanks for showing her how important it is to clean up after you're done and to stay organize so you're ready for the next job.
Vicki L.
Vicki L.
08/02/2023 12:00:00 SA
I HIGHLY RECOMMEND Affordable Drain & Pipeline Services!!

We had another company come out when our mainline got backed up and they said our only option was to cut and jackhammer up our driveway, dig out and cut the pipe, and remove the stuck object. It was going to cost $2395 plus their initial diagnostic, which was $395 for the camera and the snake. Not only that, we were told that their concrete work would be rough and may not match our existing driveway. I took a gamble and decided to get a second opinion and I am so glad I did.

AFFORDABLE was PROFESSIONAL and ON TIME, unlike the previous company. Affordable told me upfront what our options were and how much each would cost prior to coming out.

KYLE DESOND and JESUS, the Affordable service technicians, were very knowledgeable, and persistent and tried multiple tools and were finally able to clear and open our line.

I am so glad we called Affordable, it saved us a lot of money and we weren't left with an ugly driveway.

THANK YOU SO MUCH KYLE & JESUS!! :)
Rachelle H.
Rachelle H.
11/10/2020 12:00:00 SA
We had a clogged drain and couldn't use our toilets, ADS came out same day we called. We made several calls and they were very reasonably priced. Mario did our service and was great. Highly recommend.
Chele G.
Chele G.
4/21/2022
Affordable Drain Service was recommended by my plumber for work he couldn't do. A technician was scheduled between 2pm-4pm the same day I called for service, and I was politely asked if a cancellation came up would I be available earlier. Yes! Charges were explained up front.
Waylon was every bit the professional. Introduced himself, was polite, and took care to be as clean as possible. Solved my issue in a matter of minutes, made an observation of a potential problem outside of Affordable Drains' scope of services, showing me I had a very slow tank fill flow. I very much appreciated him letting me know, even though there was no upsell for Affordable Drain. I will definitely keep this company as my go-to for drain issues!
Rosie P.
Rosie P.
01/07/2020 12:00:00 SA
Nate came over and saved the day! Both of our toilets were clogged and one was overflowing!! He was able to get to my house within 30 mins of calling and it only took him about 15 mins to finish the job! Very helpful, nice and quick! I will definitely be calling him again if anything happens in the figure! Thanks Nate!
aaron c.
aaron c.
10/28/2020
I had a different plumber at my house to snake a drain, they said my cast iron had collapsed and I would need all new throughout.  Quoted me $5000 dollars.  

I sent them packing and called affordable drain service.

Ryan & Kyle showed up from ADS on time and ready to work.  They were methodical in their assessment on the issue.  Ran rooters and cameras simultaneously so they could pinpoint the clog!

Ended up pulling a toilet to get to the issue.

They cleared my lines, reinstalled the toilet, cleaned up well and were very professional.

Don't waste your time with other drain service companies, call Affordable Drain first.

I'd recommend to friends/ family any day.

Thanks again Ryan.
Judith S.
Judith S.
03/10/2021 12:00:00 SA
Once again you were on time, followed Covid rules and were so honest!!
So helpful!!!
So Kind and even taught me some preventative tools to avoid future problems.

This company has always been there for me and I just can't say enough positive things about every workman that has come to the rescue.
Thanks
Keith L.
Keith L.
05/03/2019 12:00:00 SA
2nd time using Affordable Drain Service and they didn't disappoint on price, service, and leaving the area serviced better than when they came.

Thanks Again !!
Vivienne E.
Vivienne E.
02/05/2019 12:00:00 SA
I can't say enough wonderful things about Affordable! Jaime, the technician, called to give me an ETA then called again to tell me he was close. He was courteous and friendly and fixed my clog within 25 minutes.  They were truly affordable and fast, I called with a non-emergency and they gave me an appointment the next morning. Truly, a perfect experience.
Brian B.
Brian B.
09/01/2017 12:00:00 SA
Excellent and efficient service . Thanks to Matt who was great - Very friendly and knowledgeable .. a great asset to your company . Highly recommended . Thank you!
Steve D.
Steve D.
03/01/2017 12:00:00 SA
I called yesterday, Feb. 28 to have my yard's area drains cleaned out.  They were not adequately handling all the rain runoff from the recent storms.  A live and friendly woman answered (no recording or phone tree) and promptly answered my questions, gave me a quote and scheduled the service for the next day.  The quote was $450 for two hours and the crew would advise if more time was needed.  
Today, March 1, Joey and Billy arrived, inspected the job and got right to work.  I observed much of the work (I was curious about what they would find and how to clean it out).  One hour and 45 minutes later all the drains in my yard were clear, including a couple of difficult spots which were full of palm roots.   Joey and Billy were friendly, informative and efficient.  They also had some tips on keeping the drains clear in the future.  
It is great when your expectations are met and these folks definitely delivered.  Thanks.
Czar E.
Czar E.
03/06/2021 12:00:00 SA
We called last minute and ADS came literally 45 minutes later, the guy who helped us was Kyle Sanna, super awesome, extremely helpful and all around nice guy. Will forever keep calling these guy's back, cheers to them
Colleen C.
Colleen C.
03/09/2023 12:00:00 SA
UGH...Plumbing crisis. Averted. Waylon and VERY Affordable to the rescue!!! Wow!!! Talk about thorough, efficient, patient, educational...Waylon was all that and more. While I prefer my own music, he alerted me to a sound he called Plumber's Music. It was beautiful in its own way. Great first experience with this service. Lucky me!!!
Ashley M.
Ashley M.
02/01/2017 12:00:00 SA
Ryan was ON IT! Great service. Fixed my clogged kitchen sink quicker than I expected and made the whole experience easy and hassle free. I would highly recommend this company again!
Jason M.
Jason M.
6/20/2015
Fantastic drain service!  I had service on my main line about a year ago. They cleared a line that had several years of build-up super fast, and for only $88!  I will absolutely be calling them again when needed.
Dennis F.
Dennis F.
6/22/2016
We had a terrible drain clog that the first plumber we called could not clear.  I called Affordable, and Alan was able to come out same-day to snake it.  After an hour and a half it was about 5:30pm, and Alan was up front in letting me know that the rate would go up if I wanted him to stay, or he could come back tomorrow for the regular rate.  I appreciated that because it really helped keep the costs down.  I asked him to come back next day, and he was able to clear the clog.  I would absolutely recommend Affordable!
Betsey M.
Betsey M.
8/19/2017
Affordable Drain had many excellent reviews on NextDoor and from neighbors. We really wanted to do business with a company that had roots in our community. And also roots in our lateral sewer. Jeff F. did a CCTV camera inspection so we could see exactly what was going on. We paid $15 for the USB drive so that we'd have a record. The service was prompt, efficient and Jeff was friendly, professional and gave us a good understanding of our options. The price was fair and the company also has discount coupons on their website.
Janies G.
Janies G.
02/01/2023 12:00:00 SA
We had a drain blockage on our women's restroom.  They were able to dispatch someone within a few hours of my call and resolved the issue.
Chunlei S.
Chunlei S.
10/02/2019 12:00:00 SA
Jason and Ryan are wonderful. They saved my whole life.

During the morning another person came and spent two hours, but he couldn't solve the problem.

Jason and Ryan came in the afternoon. They are very professional, super knowledgeable, and friendly. They fixed the issue in a half hour and also charged very reasonable price.

They knew the person from the morning had overcharged. Jason said he would help me to get some refunds back. I am still waiting for it now.

Jason and Ryan are definitely the only two persons I will recommend for everyone. Really really satisfied with their job!
Bruce B.
Bruce B.
7/27/2014
Affordable Drain sent Carlin, one of their service techs, to clear out the plumbing to our only bathroom here. He was courteous, polite and fast. Affordable responded quickly (on a Sunday!) and they were indeed affordable.
C A.
C A.
03/12/2012 12:00:00 SA
This company did an excellent job today cleaning our main sewer line today.

I believe this is my first online review ever and felt inclined to comment on our experience today in hopes of driving some business to a well-deserving company that appears to value professionalism, friendliness, promptness, and good communication.

Affordable Drain Service exceeded all our expectations in those areas, and at a competitive rate. We won't hesitate to recommend this company to any friends or neighbors who may need similar services. Highly recommended!
John D.
John D.
08/03/2016 12:00:00 SA
We had them come out to snake out a sewer line.  The plumber was very professional and had the correct snake for the job.   He was able to do the job with no issue and quickly.
  He as well discus possible causes of the issue. The price was good as well.
  Compared to the the last company that snaked the sewer line in March,  Affordable Drain is a 100% better.  You can look though my reviews to see the previous plumber.   Hope we don't need  Affordable Drain again. But if we do, will will be call you .
Rebecca K.
Rebecca K.
11/29/2019
It's all in the name. Affordable! What it doesn't say is how professional and nice they are. Ryan Guthrie has been to the building I manage 2 different times and on both occasions far exceeded my expectations! He not only did the job perfectly but he was friendly and informative.  You won't go wrong calling them.
Reilly S.
Reilly S.
12/28/2014
Used them several years ago (2010) after a friend recommended them.  They came and cleared out a kitchen sink line then.  Four years later, they returned my call within a half hour, explained the likely cost and came when they said.  Couldn't ask for anything more on a Sunday call.  Thank you.
Dani P.
Dani P.
10/18/2019
By far the best plumbers I have ever used! Ryan showed up as scheduled, was incredibly polite and fixed my drain issue without any problems. He explained what the problem was and even gave me pointers on how to avoid it in the future. So incredibly thankful for all of his help! Highly recommend!!!
Zoey P.
Zoey P.
02/11/2018 12:00:00 SA
After calling many companies and leaving messages on a Sunday, Affordable Drain Service picked up my call and had Ryan call me immediately to give me an estimate and tie frame. He was able to come out within a few hours, which was perfect. Ryan is very professional, knowledgeable, and personable. He was in and out within an hour and a half, solved the issue, and gave me recommendations on how to avoid the problem in the future. Definitely would recommend using their service!
Jeff O.
Jeff O.
10/03/2019 12:00:00 SA
Dylan called me and let me know he had finished a job early and was at my home right at the beginning of my time slot.  We discussed my issue and he started right away and was done clearing my laundry room drain in about an hour.  Drain now runs free and clear!  Life saver with 3 kids under 3 and a wife who lover to cook ( do I have dish duty). This company was recommended by another plumber and I am so grateful.  Had an appointment the next morning after calling after 4pm the previous day.  Will definitely use them again.  Great customer service and technician was personably and knowledgeable.  Thank you for piece of mind.
Caty H.
Caty H.
10/14/2018
I was really happy with my service from Affordable Drain.  They came and traced my outside drains, located broken underground pipes, and cleaned out my drains.  They were fast, affordable and knowledgable.  Very happy with their service!
Kelsey Rae S.
Kelsey Rae S.
03/11/2022 12:00:00 SA
Fantastic service! I called Desmond on a Friday evening and he drove from east county from another job to north county within 2 hours. He was professional, helpful, and went above and beyond! It's always a bummer and stressful when you're having sewage and drainage issues, but thankfully Desmond's helpful and professional demeanor made it easy. Plus a fair price is key!
I will definitely come back to Affordable Drain Service and recommend to friends and family.
Thank you Desmond
G K.
G K.
3/31/2019
Jason cleaned out our shower drain. He was courteous, clean and efficient. We have used Affordable Drain in the past and have been very pleased with their service.
Nancy H.
Nancy H.
6/14/2016
Affordable Drain Service came out the same day that I called for an appointment. Their representative, Rob, was so courteous and thorough. It was a pleasure dealing with him.
Although the job took much longer than anyone would have guessed (the drain was really clogged after years of doing nothing to it), Rob did not give up on it. Finally, he uncovered the problem and had it working like new again! Rob told me up front when I had reached the allotted time for a service call, and that the hourly rate would be an increased amount. I liked that he was up front with me about the additional charge. I asked that he continue, and finally, he was successful. I highly recommend this company, if my experience today represents their standard form of service, and the quality of their representatives.
Kent C.
Kent C.
06/03/2020 12:00:00 SA
Dan and James are miracle workers. They managed to wrestle a stuck and broken snaking cable out of my tubs, I thought I would literally need to rip open the wall and cut up pipes but they found a way to get it out. Also cleared the clog. Nice guys who explained everything.
Phil G.
Phil G.
7/27/2023
Very quick response to my clogged main drain. People at Affordable staff are all very nice and provide great follow up with what they find. I'm definitely calling Affordable again with any drain pipe problems.
L A.
L A.
04/06/2021 12:00:00 SA
I don't normally write reviews for these services (although I should) but when you experience exceptional service these days, you should let others know. We had a very messy drain overflow to septic problem and Kyle saved the day. Even though he wasn't here to service the septic (and the company that did wasn't available for 2 days) he kept at it and made the right connections to clear the drain.
Much appreciated and we recommend them highly.
Tom K.
Tom K.
10/18/2021
I received a quick response to my call for several drain issues in my house.  Kyle was professional, knowledgeable, and fair.  Eventually, the slow drainage from multiple sources lead to an examination of our main sewer pipe.  Using a camera system they found an offset at the main sewer line in our alley.  The Affordable Drain staff reached out to the city sewer department and it looks like the city will fix the sewer pipe offset.  They went above and beyond!!  Many Thanks.
Ulla R.
Ulla R.
3/24/2023
The best!! Affordable Drain was recommended to me by a friend who had used them and was very happy with their service, and I can only join the choir! Fantastic service and affordable. We needed a hydrojet to clean our sewage line from blocking roots. These guys came, sent in the camera and the hydrojet and voila, two roots gone in the blink of a second. The service technician, Ryan Guthrie, talked us through every step he was doing and explained everything. He was awesome! And the price was half of that of one of the large, well known companies (that also starts with an A) that we had over to check it out earlier. I highly recommend Affordable Drain and Pipeline Services. And if you can request Ryan Guthrie as your technician - even better!
James B.
James B.
11/06/2017 12:00:00 SA
I just wanted to say a massive thank you to Ryan who did an outstanding job at our house this morning. We had a mainline back up which he fixed in no time - he then took additional time to check the bathroom where the problem was occurring to make sure there were no other problems. He explained exactly what he was doing throughout, and shared various tips which will hopefully help us avoid getting into this situation again. I was really impressed by the speed at which we had someone at the house, and the exceptional level of service and attention to detail. Thank you!
Michael F.
Michael F.
3/21/2019
Wow.  Super impressed with Jeff Feldhaus from Affordable Drain Services.  He embodies the very best of a person who loves and takes pride in his craft.  Instead of tying to rush in and fix a problem, he takes his time to  assess the problem at hand from a global perspective.  My regular plumber who is also very good at his trade, did the best that he could given his resources and knowledge.  Jeff was respectful of my plumber's suggestion to correct the complex drain issue in my 3 story house but tried a solution that ultimately saved me money and was very effective.  He went above and beyond the ordinary by using all of his extensive resources (ADS has a vast array of drain equipment that includes a camera) to verify that the drain was working all the way down to the main line.  He also discovered the underlying issue that has been causing the recurring drain stoppages in my kitchen sink on the 3rd level.  Jeff is not only a wizard at his work but is just plain friendly and personable.  I felt very comfortable having he and his partner in my home.  He clearly gives off good energy as all of my dogs were also comfortable with him going in and out to do his investigations and complete the corrective actions.  I would highly recommend Jeff of ADS for any of your drain needs.  He is my go to guy for any future drainage problems.  Thanks so much Jeff!
George H.
George H.
12/01/2015 12:00:00 SA
The way service is supposed to be.  This was a clogged kitchen drain call on the Monday after Thanksgiving weekend, a fairly busy time.  I called, the person on the other end was pleasant, took my contact information, asked me about the form of payment, and told me to expect the plumber to show up between 10 and 12 am.  Around 10:30, the plumber called saying he was about 10 minutes away.  He showed up within the next 10 minutes, quickly diagnosed the problem and solved it.  He also cleaned up MY mess in the sink.
D K.
D K.
06/03/2019 12:00:00 SA
We had a major clog in our house and I called the 24 hour hotline at 7 o'clock in the morning but let them know it wasn't an emergency and they told me I would get a call back during business hours and I received a call within two hours. I had Ryan arrive at my house around 9 AM and he did A really nice job of snaking the mainline and unclogging the drains. He was very efficient and a really nice guy. It was super easy and I definitely will call these guys again anytime we have any kind of drainage issue. Thanks Ryan!
Josh J.
Josh J.
07/09/2020 12:00:00 SA
Ryan Guthrie and a newer employee came out to clear our main line and two of the bathroom sinks.  He did a great job, was very professional.  They did a very through job making sure everything worked properly before leaving.  They both cleaned up very nicely when they were finished.  Would absolutely use these guys again.
Jonathan B.
Jonathan B.
2/23/2021
I had a slow kitchen sink drain. Martin came out and was able to quickly clear up the source of the clog.

Service was both efficient and professional. The price was very affordable as well. They really do live up to their name. Highly recommended.
Normand B.
Normand B.
11/11/2015 12:00:00 SA
I had Affordable Drain Service out to clear my yard drains.  I have (2) main lines, with several area drains and downspouts that drain into the lines.  In the past, I had used another company to service the lines.  This was my first time calling Affordable Drain.  

I was so happy with my experience with Affordable Drain Service.  Jeff and Brian arrived as scheduled.  They were very professional and nice to talk to.  They were efficient in performing the work.   I did have a break in one of my main lines, caused by a large tree root(s).  They used a camera to locate the break for me, and cleaned all other lines.  I told them I would repair the break, as I will be doing some other construction work in the area of the break.

I will definitely be calling Affordable Drain Service for any plumbing and drainage work in the future.
Solo S.
Solo S.
9/26/2022
First of all you mentioned that easy flow came to my house today for jetting. IT IS FALSE. Easy flow came to my house the next day after you assume that the main line pipe was restricted. It was on September 4th. I contact them about the report. And they send me a report for was they saw that you did wrong. The cas iron don't have nothing to do with the wrong job that you did. You assumed that the pipe was restricted that why the toilet paper could not flow easily. But when easy flow came and jetting properly my line, everything when good till now. So don't try to justify your poor job by saying something else.
Easy flow proposed me to change the cas iron thatbis at the end of the house and this estimate doesn't have no relation with the main pipe that you said it was restricted.
Don't come lie to people because you tried to protect your business. After reading others review, many people were victims from almost the same incident from you such as ,,
- lack of professionalism
- bad phone communications
- disrespectful over the phone
- rushing to do the job
- etc
Anyway see you in front of Judge
Linda K.
Linda K.
8/13/2021
Steven and Kyle came out to my house and not only cleared my drain but cleaned up my shower and bathroom
floor!! They went over and above excellent customer service!! They went the extra mile and I will call them again!!
Thank you!!
Jacob G.
Jacob G.
12/08/2019 12:00:00 SA
Ryan did a fantastic job clearing our drain on Thanksgiving in the pouring rain!  Thank you very much!
Walter S.
Walter S.
06/03/2015 12:00:00 SA
I had the unfortunate circumstances to be in need of a plumber/drain service,  but I can verify that Affordable Drain is worthy of their 4.5 rating.   I called Brian on a Thursday afternoon and he was able to set me up with the technician Kevin the same afternoon at 3PM.  Brian listened to my issues and very accurately explained the procedures Kevin would perform to resolve two clogged toilets and a reset of the garbage disposer.  Brian also gave me a very accurate quote for the services and when asked if they offer discounts for first time customers, he directed me to the website to take advantage of one few drain service coupon.   Once Kevin arrived,  he began to work right away and performed the services to script.   He also took the time to explain the type of toilets we had (dual flush) and explained the proper way to operate the toilets to prevent future clogging problems.  We also got into a discussion regarding types of toilet paper and what brands are essential for keep piping clean.  I truly respect Kevin for his honesty and not looking ahead for the next job opportunity.  As for the garbage disposer,  Kevin found a quarter in between the blades.  A simple fix,  but again, did not give us the go around and add hours to figure out the issue.  At the end of the day,  Kevin honored the coupon and the job order quote.  I am very pleased with the service and would definitely recommend!
Kelly W.
Kelly W.
12/19/2020
We needed emergency drain cleaning and Martin came and did a fabulous job for us.
I'd like to give him a shout out for the great work he did Martin Lopez great technician!
Evon C.
Evon C.
02/05/2015 12:00:00 SA
After I posted the review, Dan - operation manager called and tried to ratified
the issue. He offered me a partial refund,  and my final charge is $88.  I appreciate them trying to resolved the issue and edit rating to 3 stars but considering all the time and hassles I went through, my experience cannot be rated more than 2 stars.
Kris D.
Kris D.
2/28/2022
Had a blockage at end of driveway sewer access.   Another plumber recommended - called them Monday morning they were here by 11am same day.  Kenny was awesome.   Took care of the blockage and charged what was quoted.  Super happy and totally recommend.    I never write Yelp reviews but was inspired by the all around great service from initial call to Blockage removal
Layne S.
Layne S.
3/26/2021
Exceptional Service. Kyle was a consummate professional. After the work was completed, he gave me tips on how to keep my drains clear in the kitchen and bathroom. It's great to know this company is out there doing fair and great work. Thanks Kyle!
John D.
John D.
12/19/2014
I wanted to get the drains in my entire house cleaned.  I called many different plumbers to get an estimate.  Many would not even give me prices over the phone, they wanted to send out a repair man to give me a quote.  Affordable was one of the only companies that took the time to talk to me on the phone and find out what I wanted.  Brian answered all my questions and gave me a price based on our conversation.  I called him back the next day to schedule an appointment and he told me that he has one available that afternoon.  Michael came out at 3pm that afternoon and spoke to my wife.  After her explaining what I wanted Michael proceed to tell me that I would be wasting my money doing the entire house and that I should just fix the one problem I had.  When all was said and done, he fixed the one drain that was slow and instead of charging me over $400 for the whole house I was charged $78 for the one drain.  A big THANK YOU to Michael for taking good care of us.  Now I can buy more presents for my Kids this Christmas!  Great guys and great service, I highly recommend them for your plumbing needs.  I will be storing their number in my phone for future use.
Darius S.
Darius S.
02/05/2017 12:00:00 SA
We had our outdoor drains jetted to clear roots, and they did a super awesome job. Very thorough and knowledgeable about drains. Great customer service too. Super rad and totally recommend them.
Tim R.
Tim R.
4/14/2021
After my remodel of my master bath, the shower drain would nt drain hardly at all. My shower tile installer was out of town and could not come over to check it out. However he asked a friend in Phoenix who was a plumber if he could recommend a San Diego plumber to solve this issue and Affordable Drain Service was recommended (by a plumber for a plumber). The company sent out Kyle Sanna who arrived in an hour and looked over the problem. he opened his van with 100's of tools inside and brought in a trusty Milwaukee motorized drain cable tool and went at it. 10 minutes later the drain was clear and has been since that day. I've been looking for a new reliable and affordable plumber for over a year since my previous trust plumber passed away. Kyle is our new trust plumber now! Wow what great service.
Nancy A.
Nancy A.
4/22/2015
Nobody ever wants to pay for drain service or deal with any of this stuff, but this company takes the sting out of it all. I was referred by my regular plumber to have Affordable jet the line because of persistent drain issues. Primarily tree root growth under the street near city level. I called immediately & was told it would be more than ok to wait for a few months to do it, since the line had just been snaked, to both save some money & really see where the problem areas were (yeah for honesty!) So when my tenant let me know the drains were having issues a few months later, I called to set up an appt. I was told Jeff could be there within the hour, as he was coming from Encinitas to Vista.  I was there for the entire process & so glad I was because I learned some great stuff! Jeff ran the camera to find the problem areas, then promptly began jetting the drain. He explained in detail how much of my line is cast iron, and how much is clay. He told me that although the cast iron is of some concern in the future, the clay looks great, and not to worry (something another plumber/drain specialist tried to up sell years ago-totally expensive unnecessary)  After jetting the line, he went back in with the camera, showed me the entire line, explaining as we went along. I can honestly say I was surprised at how HAPPY I was after this entire process. Who's happy about needing to get pipework done?! Lol. This absolutely goes to show the level of professionalism, knowledge, great customer service, and honesty. What a breath of fresh air in this corporate greedy day & age! I was given a 30 day guarantee and it's recomended that I plan to do this yearly. I will absolutely use this company & will tell anyone I know needing work done. Thank you so much to Jeff & everyone I spoke to in this process!
Carol R.
Carol R.
4/27/2020
I was given this companys name as a referral from two people so I didnt check to see if affordable or not.  If what I needed had been accomplished then i would call them affordable.  However that was not the case.  They came out with only one way of trying to clear out my backyard landscaping drains which were clogged.  Using a water jet system could not clean out or flush drains of roots.  When i called and made the appointment I told lady on the phone it was probably roots, so they should have come prepared with another alternative method.   So bottom line my drains are still plugged and I had to pay $475 for them being here only 1 hour and 15min and accomplishing nothing.  Technician said it is always a 50/50 chance of not clearing, so maybe I should have only been charged 50% for nothing being cleared.  Just saying.  Disappointed.
K. E. L.
K. E. L.
3/13/2018
Excellent, prompt service! Had clogged kitchen/laundry drain and thought I needed hydrojetting as I have CIPP lined main line to street main sewer line. Techs explained that I probably only needed to snake it with the cable to the main line and that proved to be the case. Saved me a lot of time and money. They were there within 2 hours of my initial call and were friendly and courteous. Definitely would use them again. Also, receptionist was cheerful and friendly on the phone, always a plus.
Rudy E.
Rudy E.
8/13/2019
Woke up to find our sewer mainline was backed up causing small amount of water to come up shower drain and toilet water not draining. Called Affordable Drain first thing in the morning to see about getting an appointment. I was very happy to find they could send someone out that morning in less than 2 hours.
My appointment window was between 10am and 12pm and Jose the technician arrived at 10am. By this time the water had receded so I explained what we experienced earlier. I pointed out the closest line cleanout which was in the garage but he explained it might make a mess and it would be better to find another cleanout. Found another cleanout further away in the side of the house and he proceeded to cable clean the stoppage. Jose was prompt, respectful, efficient, and cleaned up the work area.
Michelle M.
Michelle M.
5/19/2016
They ALWAYS fix what the other plumbing companies can not! Amazing service, friendly and GREAT prices. This company is our go-to for all of our drain issues!
Jason D.
Jason D.
1/30/2017
We called based on the great reviews on Yelp. We were greeted by a friendly person by phone. We needed to get a clog out in our shower. Although it cost a little more, we got our appointment quicker since we called later in the afternoon. Turns out that the clogged shower was called by a sink drain. The tech was friendly, knowledgeable, and professional. He even cleaned the shower area for us when he was done working. Will use again.
Lauren S.
Lauren S.
05/04/2022 12:00:00 SA
Incredibly disappointed with the service we received from Affordable Drains. As a professional property manager, I have used a variety of different plumbers and drain clearing services around the county over the years. Some companies perform well and clearly care about their customers while others take as many jobs as possible and sacrifice quality for speed. Affordable Drains fall into the second category. We ran into a clog at our property (new construction) on Saturday. We called Affordable Drains and were told we would have to pay extra for weekend service. They sent their technician who snaked the pipe and cleared some toilet paper. The tech was immediately ready to leave, but we told him that there must be something more causing the backup as it's a brand new build and the toilets have only been used a handful of times. Our General Contractor on the project agreed that it couldn't be soft items causing the clog, which we attempted to explain to the tech. The tech ensured us that it was clear and rushed off to his next job. The next day (Sunday), the issue was back as the pipe was not properly cleared (as we had attempted to tell the tech). On Sunday, Affordable Drains is closed, so we couldn't call them back out to finish the job they had started (and failed to complete). Instead, we had to again pay weekend rates for a different company and go through the exact same process. The 2nd company quickly found a piece of plastic in the pipe and cleared the issue. When we called Affordable Drains to explain the issue and ask for a credit or refund as their tech did essentially nothing, we were met with a rude and short response and told to send the 2nd company's invoice over for review. We did so quickly & upon review, were flatly refused any type of compensation by the office manager, Sheree, though she agreed that the other company did the EXACT same service (although they were able to properly clear the drain, unlike Affordable Drains). She also insisted that they used a camera to scope the pipe. As the tech was supervised at every step of the process, I can assure that a camera was not used. The plumber was in a rush to leave and did the absolute bare minimum. As someone who works in customer service myself, I was appalled by the utter lack of understanding on Sheree's part. These businesses think they have so much business out there that they can provide service like this....it's not a way to do business, especially with how disrespectful they were when I brought the issue to their attention.  I rarely ever write reviews, let alone bad reviews, but I was shocked by how I was treated.  I have used Affordable at least 10 times in the past, and was a long time customer. After this experience, I will never use them again.

Unless you feel like being overcharged for a service to be done incorrectly, AVOID this company! I will be telling every property manager and homeowner I know to do the same. From my experience, Affordable Drains is not affordable nor are they able to clear a drain.
Chris B.
Chris B.
6/17/2019
I decided to give Affordable another try after the arrogant response given back in July 2017. We own a home and I also own several businesses that has utilized Affordable in the past. This visit was no different so it really doesn't matter if we have a direct line to you like a previous landlord or not. You didn't perform the work or ever look at the previous house you know so much about in the 10 years I lived there and service is absolutely horrid. I may have used you as a tenant, but have also used you as a business owner and home owner. Like I said before on a previous visit. The knowledge of techs has consistently gone downhill, service/hospitality is horrible, and leadership is extremely condescending. There are plenty of drain services that appreciate service and treat customers with respect. I gave you several opportunities even after poor leadership that was displayed but quality is still the same. I own a newer home now, gave them the final chance and same shady business practices and proposals for thousands of dollars on a new home. Don't trust them!
Kim R.
Kim R.
4/24/2022
Came right out for an emergency, rates were very fair, they had to send 2 trucks because it was a bigger problem than anticipated. Everyone was helpful and nice to work with.  I highly recommend.
Maria E.
Maria E.
10/05/2019 12:00:00 SA
James came out and had my kitchen sink up and draining again in no time!!!   Service was efficient, clean, and very reasonably priced.   Will definitely use them again.
D B.
D B.
4/27/2015
Called them around 8am for kitchen sink clog in RB, drain was cleared by 9:45am. Dispatch was friendly. Ryan the tech knows his job, was friendly, offered maintenance tips. $88.00. A fair price for excellent service.
Elizabeth P.
Elizabeth P.
11/07/2013 12:00:00 SA
I am updating my review because of Dan's follow up call I recieved yesterday.  The fact that he was still concerned as to what more he could have done for me was actually impressive considering it was over 2 weeks later.  It cleared the air, he gave me the advice and opinion I was looking for to begin with, and I truly appreciate it.  I will consider this encounter a fluke, rare instance -and give Affordable Drain Service the benefit of the doubt.
Ellen M.
Ellen M.
12/21/2013
I figured these guys would be good when I called them with a toilet problem, and they (very kindly!) tried to talk me out of needing any service!  They ran me through some diagnostics over the phone, and tried as hard as they could to help me fix the problem myself.  Unfortunately, I did need a service call - but at $89, it was a bargain.  Toilet completely fixed, and working just like new.  These guys are good, and they are honest.
Brandon V.
Brandon V.
09/11/2020 12:00:00 SA
My son flushed a toy down the toilet and clogged the main sewer line.  I called Affordable Drain Service on the weekend and scheduled an appointment  for Monday morning.  The other side of our house was still working so there was no need for an emergency call.  Ryan and Kenny called me Monday morning before the appointment and said they could come earlier if it worked for me.  I was pleased they did since this was convenient for me.  They were nice, professional, and got to work immediately.  They ran a camera down the line and showed me a picture of the toy confirming the culprit.  They quickly cleared the drain and were on their way.  They even marked the ground for me if I chose to install a clean out.  This was helpful since I'm planning on doing this.  If I ever need a drain popped again I'll be sure to call them.  Solid work and good price.  Thanks guys!
Carole R.
Carole R.
01/06/2022 12:00:00 SA
After cooking a big Christmas dinner, my kitchen sink drain started backing up. Tried plunging, 3 days of drain cleaning treatment, no luck. Called Affordable Drain and Kenny was at my door 45 minutes later. He worked very hard until the drain finally cleared! I know who to call the next time I'm in need . . . Affordable Drain.
Karen T.
Karen T.
7/20/2012
We have called Affordable Drain Services twice since moving into our home.  The first time we had a main drain clogged and water all over our living room.  Today, our kitchen sink would not drain. We were very happy to be able to get prompt, same day service both times.  We were also very happy with their honesty and professionalism.
Bill S.
Bill S.
10/14/2022
You never need these guys until you really need these guys!  It's always an emergency when something like a pipe bursts or a drain is clogged.  I received a recommendation by word of mouth to contact Affordable Drain Services and am very pleased I took that advise.  So pleased with the whole service call.  I called them this morning just after 10 am and was scheduled a same day service call.  Joshua K. showed up and took care of our drain problems.  I thought it was going to be one single drain actually turned out to be two.  Was quite impressed with the amount of experience that Joshua displayed making quick work of these clogs.  I hope that I don't need their services again, but everyone knows that at some point in time, we will!  I would absolutely call on Affordable Drain Service again. The value vs. cost was heavy on value.  Thank you!  Joshua, keep up the great work!
Nancy M.
Nancy M.
05/06/2019 12:00:00 SA
Both of my kitchen sinks were clogged and not running and Ryan Guthrie showed up right on time, was extremely courteous and professional, climbed right up on my
roof and cleared the drain in no time at all.  He came back in, tested and it was done!  Such great service!
Lisa M.
Lisa M.
10/24/2014
I was referred to them this week by a local plumber. They came out on Tuesday when our toilets were backed up. I was honest with them and told them we've had many problems and need to replace the main line pipes but couldn't afford it right so we just wanted it snaked out. They came and were there for a not even an hour and told me they were able to unclog the line and we should be good to go for a while. Two days later they were backing up again and I called them. I was told pretty much, oh well, my problem and I would have to pay again to have them come back out to look at it again. I explained it had only been two days and they didn't care and didn't want to listen. I told them I understand our lines have problems but it wasn't even two days. The last people who came out and unclogged our toilets, their work lasted 5 mos. I will never use them again and I am calling our local plumber to let them know not to refer them to anyone. Very unprofessional and they do not guarantee their work.

UPDATE/RESPONSE TO MGR. Daniel's comments/lies:  This manger is absolutely lying and making false statements. I NEVER said their original work was in good working condition. The whole and ONLY reason I called them again was because my toilets were backing up again after being snaked out by them only 2 days ago.

I NEVER told them I was worried my pipes were going to break, that is completely false. I was told by the person who came to my house that my tub was draining slow and he offered to snake that too for an additoinal cost. I told him it has always drained slow, it's an old house but I tried to get a hold of my husband to ask him what to do but I couldn't so I told him not right now I will wait.

When I called them this morning to tell them our toilets were still backed up I was advised they would come out again but it would cost me again. When I explained it was just 2 days ago they came out and their work didn't even last a week, I was told by Brian to take out the piece of paper I signed, look at my signature block and he emphasized how the box was checked that they WOULD NOT guarentee their work. I WAS NOT OFFERED a discounted price for them to come back out. THEY DID NOT TRY TO WORK WITH ME. It is a complete lie on the manager's part or his employees are lying to him.

THEY DID NOT MAKE SERVICE PLUMBER RECOMMENDATIONS. That is a complete lie too. I don't know if they think it is ok to lie on these reviews, BUT THIS IS NO WAY TO RUN A BUSINESS. The dispatch manager was rude, not helpful and was sarcastic with me when he told me to take out the piece of paper with the box checked saying they WON'T guarantee their work and for me to look at my signature. That is how I was treated! No respect, NOT helpful or sympathetic, just plain rude, sarcastic and disrepectful!
Crystal F.
Crystal F.
05/12/2020 12:00:00 SA
Jason from Affordable Drain Service did a wonderful job of hydro jetting my root infested pipes. He was friendly and personable. First, he started off by explaining what may need to be done and the costs associated with that. Then, he used a camera to show me the pipes, which indicated that I definitely needed the service. After he hydro jetted, he then showed me the clean pipes. Jason cleaned up very well and made sure things were clean before he left. I was also impressed that I had called around 11am and the company had someone out before 2. I highly recommend this company because of friendliness and professionalism shown by the service technician.
Doris S.
Doris S.
1/14/2021
These guys was great! I think it was Jose and his trainee came on 12/29/2021  to help us unclog our kitchen sink. Our townhouse complex plumber recommend Adorable Drain as the only one that could unclog the drain in our townhouse complex. We were promised between 2 to 4 pm, they called and arrived a little before 4 pm. They have to use three different drain cleaners to finally clean out the clog. They also clean up after work is done and only charged us for an hour for more than 90 minutes work. Both were very courteous and refused tips! I would highly recommend them.
Richard M.
Richard M.
02/01/2016 12:00:00 SA
I requested a quote to snake my yard drain. Affordable drain quoted me $425 and could not come out for 2 weeks. Called Bill Howe and they came out the same day for $136.
Emely L.
Emely L.
4/16/2019
Ryan Guthrie hes excellent he did wonderful job! 5 STAR  job done. He made sure all my bathroom drainage worked well before leaving our home. He worked patiently and professionally,  I highly recommended Bryan Guthrie as a service technician when it comes to plumbing service. Call Affordable Drain Service, and request him I guarantee  the job well done right.

Thank You!
Emely and Jimmy
Pam Y.
Pam Y.
12/26/2018
Excellent customer service.  Called the morning after Christmas with a clogged kitchen drain, not expecting to get same day service.  But Craig, the President of Affordable Drain Service, arrived at our house even earlier than promised and solved our problem for a reasonable price.

Wouldn't hesitate to call them again.
Katie M.
Katie M.
11/17/2020
I tried this company for the first time and was very pleased with the service, friendliness and results. Our technician was Kyle Sanna, and he went out of his way to be helpful and help me understand my drain issues and how to best support.  I felt like Kyle really cared about helping me solve my drain problems! My drains are working properly for the first time in years! I will absolutely use this company again and highly recommend them!
Justin M.
Justin M.
01/05/2015 12:00:00 SA
The rep that came out was super nice and explained everything. The good news is that because they specialize in ONLY cameras and drain cleaning, they don't try to upsell you on any services you don't need.

Really good company.
Joel P.
Joel P.
5/14/2021
Excellent service, professionalism and fast same day response & repair!  You get an actual person on their phone line who was very nice and explained the cost and time.  The service representative was right on time on the same day!  Jose was courteous, compliant to Covid-19 safety protocols, and explained what he was doing and how to prevent the problem in the future.  

I consider Affordable Drain Service and their service by Jose best in class and in value.  

Our clogged kitchen drain was cleared in 10 minutes which is amazing since we had multiple visits from a previous plumbing company selected by our home warranty.  The previous company took multiple visits spanning 10 days and made our cogged kitchen drain worse in the end and wouldn't come back.  

I am so glad and grateful having Affordable Drain Service clear this issue in the end.
Esther E.
Esther E.
09/03/2021 12:00:00 SA
Greg Distefano came to our house because we were having bad problems with our pipes, my husband I were impressed for his prompt, honest and excellent service. We could recommend anybody to request Greg's service when you have very bad issues with your plumbing. Thanks so much Greg, you are awesome!
D P.
D P.
03/11/2019 12:00:00 SA
We had standing water in the kitchen sink and I called around to a few places to look for assistance.  Several places either wouldn't do it or otherwise discouraged me from using their services.  One company I spoke with recommended Affordable Drain, so I gave them a call.  Quick response time, and they sent Jeff to assess the situation.  He had the issue fixed in a matter of 15-20 minutes and we are now good to go.  The price was reasonable and great attitude and professionalism by Jeff.  Would use again (but hopefully won't have to).
Jeffrey N.
Jeffrey N.
8/29/2014
I recently had a main sewer line back up caused by tree roots.

I called around several places for estimates and affordable drain service seemed to be the best value.

When I decided to go with Affordable Drain, Billy showed up on time.

He was able to jet all the roots out of my sewer line and he made a DVD video that I could compare to how bad the roots were before.

I'd definitely go with Affordable Drain again.  Unfortunately with 50 year old concrete pipes in my front yard, I probably will have to have the roots jetted in another year or two, I will be sure to call Affordable Drain again (It's better than having a sewage backup in your house!)
Geoff L.
Geoff L.
9/18/2018
I have an older home and clogs with the aging pipes are not too uncommon. Recently I had a bad one that fell two, TWO plumbing companies. I called a plumber in Oceanside who came out and worked on it for a couple hours with no success.  I called a second company that has outstanding ratings on Yelp and has helped me out in the past, so I thought I would give them a shot again. This time, that company came out and quickly said, nope, you need Affordable Drain Services for this one. This was the mother of all clogs, evidently. A quick call to Affordable and I was set up for a plumber to come out between 6pm and 9pm THAT NIGHT. Sure enough, I get a call at 6:45 notifying me that he would be at the house in 30 minutes. Almost to the minute, the plumber was there. He got right to work, and was wrestling with the pipes for about an hour, but was ultimately successful. OUTSTANDING! Guests arriving the next day and I did NOT want to deal with a lack of a guest bathroom.
These guys tick all the boxes of how a company should be run: 1) They're accommodating 2) They provide excellent service 3) They say what they do and do what they say 4) They're priced competitively. The owners obviously take a lot of pride in their company and it shows. Well done Affordable, well done!
Tim N.
Tim N.
09/04/2013 12:00:00 SA
We have been doing business with Affordable Drain Service, Inc. since 2008. I have a
main drain that needs to be cleaned out every now and then (annually) because there are roots in the line. Typically, an Affordable Drain service tech would come out and help service us and our main line would be good for at least one year +.  This last time a rep named Felipe came out and appeared to clear the line for us. Apparently, not good enough. It is now 4 1/2 months later and my same main line needs to be cleaned out again. I contacted Affordable Drain Service this morning, September 4th, 2013 and spoke to a rep named Ryan. I was quoted the 30 Day guarantee and it was explained to me that I would have to pay full pop again. I then asked to speak with the Manager and that is when Sheree (not sure of spelling) came on the line. I explained to her that I am a long time customer and from their records they should be able to tell that after they service our main line we don't need to call them back for a year or more. Sheree also confirmed and quoted the 30 Day guarantee policy and re-confirmed I would have to pay full price again. Does anyone think that is fair? I think common sense tell us, not fair. In the past, I would have recommended Affordable Drain, but unfortunately times have changed. I am fortunate to have a brother-in-law who is a plumber and can lean on him for advice with reference to simple plumbing questions. He lives in Arizona and is really not an option for me concerning a main drain clean out. Having said that, 4 1/2 months is unacceptable and I believe Affordable Drain owes me another main drain clean out at this time. As of today, I will no longer recommend them to my friends/family and would suggest you seek another drain/plumbing company.

Sincerely, Tim N.
Beth H.
Beth H.
2/16/2016
We had yucky stuff coming up the master shower drain - stinky!  Thought it was sewage but the tech from Affordable Drain found that it was actually kitchen waste.  Better but still stinky.  They were there when they said they would be (same day), diagnosed the problem and took care of it in no time.  Friendly service and charged exactly what I was told over the phone.  The initial call was met with professionalism and I was promptly helped and given a same day appointment.  Would definitely use them again and recommend to a friend.
Judy X.
Judy X.
3/13/2017
Another round of happy experience! Trustworthy! This is the 2nd time for me to use their service, last time is for kitchen sink clog, this time is for backyard drain. Jeff and his assistant Joey arrived on time, both very friendly, briefly explained about the procedure then started to work on the problem, it's 2 hr work order, they worked very hard on it! We have lot of root inside, fortunately not disaster yet, they got the job done as planned. No doubt I will use their service again and glad to refer them to everyone!
Connie E.
Connie E.
12/06/2017 12:00:00 SA
Took a shower and ran downstairs into a mini-flood from my bathroom. Uh-oh. Went on Yelp and found nearby Affordable Drain Service called them to see if they could come by that day and they could! Matt called before he was on his way. He quickly diagnosed it as a sewer clog and after 30 minutes, it was all done! I've never seen my toilets flush that fast!! Super friendly, quick and affordable...  totally recommend them.
Adele P.
Adele P.
10/05/2013 12:00:00 SA
Great service, honest, efficient, reliable, reasonable, and best of all, available all hours of the day or night plus weekends.  Hours are important as an apartment owner...It never fails emergencies happen at the worst times possible.  The tech who serviced our unit was Kevin and was wonderful, moving furniture out of harms way as the apartment was flooded upon arrival. Kevin was professional and personable and kept me informed of the situation step by step until I was able to get to the unit.  Before I arrived Kevin had gone over and above the call of duty and checked on neighboring units to make sure they were not affected by the flood.  He then took care of the plugged tub and toilette and took his time testing the drains even though it was well passed 10 pm. This was impressive since Kevin  had another call in Fallbrook after our service call in Chula Vista.  Prices are VERY reasonable and set...No finagling or price fixing as you go along.   We will keep their number handy and will refer to everyone we know.
Michael H.
Michael H.
6/29/2023
If you have a drain problem, these are the guys to call. They had a technician at our place the same day we called - he was friendly, knowledgeable and got the job done quickly and cleanly. Prices are reasonable. Highly recommend this company!
Rachel P.
Rachel P.
01/05/2022 12:00:00 SA
I just want to say how much we appreciated that Kenny did such a great job and was so kind to my elderly parents on New Years Day. We have already been giving referrals to friends to use Affordable Drain Services and to ask for Kenny.
John M.
John M.
6/26/2015
After 4 drain companies looked at a drain problem we have in our 24-unit condo building, Dan Wooten from Affordable came and solved it. He found the problem, told us how to fix it, and saved us hundreds - maybe thousands - of dollars. He was excellent. I have rarely seen such professionalism, courtesy, skill, and expertise.
Maddog B.
Maddog B.
08/07/2019 12:00:00 SA
Took off of work early to get home chores done.  Got home and couldn't do the dishes or clean the bathroom because the drains were totally clogged.  Tried to snake it out myself.  No good.  I was very frustrated.

I was dreading calling the plumber.  Called three places.  Affordable was the only one who could make it same day (because I cannot afford to keep taking days off).   I figured it would be an all-day or multi-day problem with them upselling me on everything.  None of that happened.  

They had Kevin and Rob there in about 1/2 hour.  They were clean, polite, friendly, and considerate.  They figured out the problem in each sink quickly.  They not only cleared the blockage, they replaced one of the funky old pea trap/goosenecks without me asking them to.  They were quick and clean and totally cleaned up everything.  Just a great, great job.  Huge weight off my shoulders.  What a relief to have such good  work done.

The bill for two guys working hard for over an hour was $217.  I thought it was a great price for such quick and excellent service.  I totally recommend them.
Rhea S.
Rhea S.
12/10/2016 12:00:00 SA
Seth Tunnell came out and cleared our clogged kitchen drain. Very personable, extremely professional, cleaned up better than he found it. I highly recommend this company and will call them again.
Julia M.
Julia M.
05/11/2017 12:00:00 SA
We had backed up toilets, and our shower and tub were filled with black water.  We called around 7:30pm, and Joey and Ryan were at the door in about 40 minutes.   These guys were totally awesome, they got up on the roof and cleared the drain in no time.   Then they went in the front and snaked the clean out, we didn't even know we had one in the front.  They did quick work and they were well mannered nice guys, and they even rinsed out the tub and shower afterwards.  Joey and Ryan are the best and we highly recommend Affordable Drain Service.
Beth L.
Beth L.
6/28/2019
Fast and efficient. Very knowledgeable service techs. We worked with Jason Podgurski this morning on drainage issue. He's friendly and been in business 20+ years and identified drainage issue immediately. I rarely do yelp reviews but when a company and job well done deserves credit, it's important to share my experience.
Thanks Jason and team!
Sherry R.
Sherry R.
11/01/2021 12:00:00 SA
They saved the day! Honest, quick to come out, kind, and resolved a stressful main line back up! Thank you, Kyle!
Teresa M.
Teresa M.
8/19/2014
We had a major major issue with our plumbing and Billy spent the extra time to explain to us our issues and how to resolve them.  We definitly would recommend them to anybody that has plumbing issues
Alana P.
Alana P.
9/16/2014
We have had problems with our washing machine flooding ever since we did some remodeling. 3 different plumbers were unable to fix the problem,Michael was determined to find the cause.Not only did he find it, fix it  he was professional and worked quickly! If we ever have any plumbing i will be calling affordable drain service and requesting Michael!
Cooper L.
Cooper L.
4/26/2021
Our apartment complex's plumbing had some issues late at night and the property manager called in another 24/7 place that basically wasted a few hours and made a lot of noise, then left without telling anyone anything.
The next day, Kyle S from Affordable Drain Service came out (at the specified time) and was able to tell my neighbors and me exactly what was wrong, and what the other place did wrong. He fixed it quickly and helped with the cleanup and was very nice to my dog too. Can't recommend them highly enough.
D. E.
D. E.
12/10/2019 12:00:00 SA
USE THIS COMPANY!  The true measure of a good company is how they respond when something goes wrong.  Well, I used this company yet again recently and unfortunately they cracked something.  Without any hesitation, they paid to replace the item and they replaced/installed that item the very same day.  This left them without a profit on the original job.  They didn't complain; it was simply the right thing to do and they did it!  On previous visits, they did a great job (without any accidents) and I like that they are straightforward about their prices, without the shady upsells that you get from some of the lowball companies out there.  I've used Affordable Drain Service multiple times already and after seeing how they react in the face a problem, I will certainly use them again.
Jeremy P.
Jeremy P.
3/20/2013
I CAN'T SAY ENOUGH GOOD THINGS ABOUT THIS COMPANY!

ONE OF THE BEST CONSUMER EXPERIENCES I'VE EVER HAD.

Long story short(ish): We woke up Tuesday morning to sewage in the bathtub, shower pan, toilets and sink. (think aroma therapy in reverse). I called three different plumbers/drain companies and finally got one to show up and work for three hours but not clear the problem. Later that same day, I called Affordable Drain Service and their guy Alan showed up on time, was polite and went about his work. He then helped explain what was going on with our main sewer line, that it was still blocked and why we'd need to have our pipe camera inspected and possibly hydro-jetted in order to clear it. At this point, I'm getting frustrated (spent all day and over a hundred bucks and still needed to get a hotel for the night), but Alan assures me that it's the right thing to do.

The next morning, I spoke to Dan at Affordable Drain to discuss my concern about spending even more money and possibly not fixing the problem. He was calm and reasonable as he explained their position and that helped keep me calm and reasonable. With everyone being calm and reasonable, Dan sent Billy out to do the inspection and then advise me of the situation. It was bad news as the camera inspection revealed that there was most likely a broken pipe (dirt and roots were clogging the line too much to be conclusive) and it looked like the problem could be my problem and I'd need to dig up the bad pipe and replace it myself (to the tune of thousands of dollars).

Now I am bummed. But Billy goes the extra mile: following his professional intuition, he contacts our city water utility and relates this issue to them (can't imagine the other three companies doing that!) and that whatever the blockage/breakdown was, it was close to where our line meets the city's. They have a Supervisor and crew at my house in 15 minutes to inspect the connection from our house to the city's main line. They discover/confirm that its their responsibility and they'd have a crew to my house in the morning to fix the problem at no further cost to me! I should even get reimbursed for my related out of pocket expenses! When I thanked the water utility rep for coming out so fast, he mentioned it was because they work with Affordable Drain Service often and can rely on their professional opinion to be accurate.

That's when I realized how fortunate I was to have called Affordable Drain Service. At each level of contact with their company, I received everything that was promised and more. Alan, Dan and Billy all went above the normal call of duty to see my project through to the eventual happy ending. A service attitude like that is the best you can ask for!

I don't ever want to need a drain service again, but if I do (or if anyone I know does) it'll be Affordable Drain Service for sure!
Debbie C.
Debbie C.
04/04/2018 12:00:00 SA
We had total blockage of every drain. Robert H. showed up 2 hours after we called. Robert was friendly and professional and explained all charges. A larger machine was required, which Dan and Kodiak delivered. Dan's knowledge of his trade is astounding. Not only fixed our problem, but told us how to maintain the system so it doesn't happen again. I thought the cost was very reasonable. I will not hesitate to recommend this company to my friends. PROMPT, EXPERT, AFFORDABLE
Emilia R.
Emilia R.
9/27/2021
Greg was professional, polite, took care of the drain problem quickly. Huge thank you!
Hank H.
Hank H.
11/30/2016
ADS was recommended to me by one of my previous landlords and I couldn't be happier with the quality of service. Best plumbing service that I've ever used in SD. Highly recommend ADS!
Avid S.
Avid S.
10/07/2021 12:00:00 SA
They charged me $100 fee for 5 minutes and the issue is not resolved. They don't send licensed professionals or plumbers. The problem persisted and the individual who came saved an hour of time because I had the issue sorted out prior. You're better off getting a plumber. At this rate of $600 per hour, it's not worth it. I asked the manager for help and she kept turning tables. Not good business.
Sonia M.
Sonia M.
12/07/2015 12:00:00 SA
I had a clogged kitchen drain on a Saturday night.  Of course when I had company visiting from out of town and when I was having a dinner party for 10.  

We called Affordable Drain Service Sunday morning.  Kevin arrived when promised and in less than an hour, my drains were clean and running again.  He was very professional.  The cost was less than quoted on the telephone and a lot less than I had expected.  The service was exceptional in every respect.
David S.
David S.
1/13/2016
I think this company deserves five stars. The least easy part of working with ADS was the initial phone time. (Before I called them, I tried 6 other businesses. They either didn't answer the phone, had a recording, or were seriously unprofessional.) So I guess I did well just finding a plumbing service that offered a live, competent person. I was put on hold a couple of times, and the hold time voice-over recording was excruciating. But I ended up speaking with a man who politely got me scheduled, same day. We'll be there before 5.
I got a call from the tech, Mike, about 11:30am. He was parked in front of my place. I greeted him and he went right to work.
We needed a mainline cleanout; the whole thing took about 40 mins.
The price was reasonable, Mike was a pro.
I would do business with these people again.
Jan S.
Jan S.
10/01/2015 12:00:00 SA
3 stars because the customer service was too awkward...

Called their phone number and made an appointment for same day service. Dispatcher estimate 1-3pm, tech came at 2:42pm same day.

Called back dispatcher because I forgot what the time was, a girl answered and placed me on hold right away.. then another guy answered.. no warm transfer at all. Asked dispatcher to verify my number they have on file, glad I did because he had put in a wrong number.

John (tech) got the job done in 15 minutes. Paid 88 dollars (dispatcher estimated 88 dollars an hour) for what i think is from hair build up in the bathtub drain.

He didn't introduce himself when we opened the door.. just when he called stating hes on the way.. but I knew he was the plumber from his outfit and truck outside. He didn't tell us what went wrong or what he found etc.

Paid before tech left.

I don't know, they did get the job done I guess that's what truly matters. But atleast have good customer service. It was just too awkward.. it was like having a stranger go into your home, fix the problem, and then leave without saying a word.
Alan C.
Alan C.
5/15/2018
I don't usually write reviews on websites, but I felt compelled to write a positive review for Affordable Drain Service and especially the two gentlemen who came to service our drain today, Ryan and Gregory.  Ryan was very knowledgeable about the drainage/pipe system at our house, but more importantly, he was very courteous and professional.  They both did a great job.  They were patient, explained the problems and advised us every step of the way.  I will definitely recommend your company and use you in the future for all our plumbing needs.
Rob A.
Rob A.
12/09/2014 12:00:00 SA
Our guest bathroom and kitchen sink backed up late in the evening on a Sunday night.  I found Affordable on Yelp.  I called them and they offered to come out that evening or could be out in the morning.  I chose to wait for the morning.  Precisely at 0800, Brian called, and a tech (Mike) was at my house at 0850.  Mike was professional and obviously knew what he was doing.  He got up on the roof and snaked the line for the bathroom and cleared the blockage very quickly.  He was gone at 0935 and everything drained as designed.

I highly recommend Affordable.  I was very pleased with their Dispatch and follow up visit.  I will use them again if ever needed.
David F.
David F.
4/23/2021
I had a guy named Kyle Sanna come out a few weeks ago and he went above and beyond in the job. He stayed with me and answered all of my questions with patients and gave me solid advise about my plumbing. I Would highly recommend Kyle in any plumbing job you might have. He's honest and thorough.
Deborah M.
Deborah M.
06/03/2022 12:00:00 SA
If we could give 100 stars to Ryan G with Affordable Drain Services we would. This company is top notch. Our 8 unit apartment building was in an emergency crisis with a clogged sewer main line. We called the office in the morning and Ryan arrived on time with a positive attitude. While using the camera, he discovered that the line was filled with rocks. It was an extremely difficult job, the rocks were scattered throughout the line. Once he started the process, Ryan never gave up. He knew how crucial it was to get the flow going for our tenants. Much to our amazement, all of the rocks were removed and the line is clear. Thank you so much Ryan!! You are the best in the business. A++++
Katherine E.
Katherine E.
06/08/2021 12:00:00 SA
Thanks to Affordable Drain Service, the untimely clogged main at my home was not the headache I thought it would be.  It turned out great.  Every step of the way was handled professionally and promptly.  My technician was knowledgeable and courteous.  He took care to insure that the job was done properly and the area was left clean.

I highly recommend this company!
John B.
John B.
5/30/2013
I was refereed to Affordable Drain Service from my long time plumber Rick Roper. Rick has always impressed me with his quality work and honesty so I knew he wouldn't steer me wrong. Affordable's employee Jamie did an amazing job. It was a super difficult clog but his positive attitude, perseverance and seeming xray vision got the job done. He was covered in sweat and dirt from the job but still had a smile on his face and it was affordable!!.
Lisa T.
Lisa T.
7/29/2020
Had root growth in the inside base of the toilet and these guys came out immediately. Our technician, Ryan G, was very knowledgable, courteous, and fast. He gave us multiple options and recommendations based on what he observed, all of which were very reasonable. For many homeowners (especially those that have minimal home care skills), there's always that feeling that you are at the mercy of service providers and technicians in terms of amount of work and cost. We had the opposite feeling with Ryan G in that it just felt like he wanted to help. I would highly recommend!
M M.
M M.
12/03/2017 12:00:00 SA
New home but same old Point Loma drain problems (and of course on a Sunday evening)! Once again contacted Affordable Drain Service and received prompt, professional service at a fair price. Can't say enough about the good service I've received from this company over the years. Special thanks to tech Ryan K!
David H.
David H.
12/29/2014
Yes, this is a 5 star plumbing service!
Here is why:
Mother in Law had a back up in the main line while we were visiting during the holidays.  She called a big name plumber and they snaked it but nothing came out, but the pipe seemed cleared.  They charged her $220 and gave her a 30 day warranty.  A week later the line was backed up again and she called them back out to snake the line again.  This time they snaked front and back and worked on it for 2 hours but couldn't fix it.  A for effort but I'm not sure they had enough experience to really understand the problem.  Then they recommend getting a camera inspection for $250.  Unfortunately it was the weekend so they couldn't come until Monday.  And we had to basically couldn't use water for the entire weekend.

Then Sunday I called and researched a few places to get quotes for camera inspection and of course most places had an answering service.  So I left my name and number.

Then Monday morning the first call was from another big name company that quoted me $250 for the camera and another $150 to clear the line.  By the way most places quoted me about $250-$275 to camera the line.

Luckily the second call was Affordable Drain Service.  They quoted me $185-$225 for the camera and 1/3 of the price for clearing the line.  And based on the reviews and price I said lets do it! and got an appointment from 9-12pm.

Then at 8:30am we got a knock on the door from Jeff, the tech.  I told him the situation and he assumed it was most likely a toilet paper issue or a belly/dip in the pipe.  I thought it might be tree roots but what do I know, I'm not a professional.  Anyhow, he looked at the water in the clean out and it looked backup.  So he stuck the camera in at the front clean out and everything looked clear to the street.  Hmm. Interesting...
So then he suspected that there was a belly at the clean out and you could kind of see that with the camera when he pulled it out.  Next we went to the back clean out and we found that the line was also clear but there was definitely a belly/dip at the first cleanout where the water pooled.  The belly was an issue but definitely not the source of the backup.  The hunt continues...
Finally he went to the roof vent and bet that there was a soft stoppage there.   So he lugged the camera up to the roof.  I joined him and we went through the pipes and saw that there was a plug past the toilets before the mainline.  He broke through it with the camera and the line was instantly cleared. Hooray!
I also asked him to check out the kitchen clean out to make sure that was clear and he took a quick look and everything was good.  Which was great because it gave me and my mother in law peace of mind that all the pipes were clear and structurally sound.  

Lesson learned, the new low flow toilets I installed are not strong enough to push out high grade Ultra Soft Charmin toilet paper. And the belly in the pipe only makes the situation worse.  We'll just have to learn Toilet Paper Management!

Summary:

Jeff our tech was super knowledgeable, nice, arrived early, worked fast and guessed correctly what was wrong with our lines.
Prices were definitely better than other places I shopped, while still being very professional.
I'd use them again and would recommend them in a heart beat.

Definitely 5 stars! Thanks JEFF!
Andy S.
Andy S.
3/30/2018
Affordable is at the top of my list.  as a plumber who does his own work I can't always arrive in a reasonable amount of time.  I've referred this company a number of times and never had a problem.  also, I have my limits and these guys have all the gear: big snakes, camera, mini camera, and hydro jetters.  I follow up with my customers and Affordable always get outstanding reviews.  thanks a million
Ara M.
Ara M.
11/01/2017 12:00:00 SA
Great service today thanks a lot.  They SNAKED the main drain, were on time, affordable and exceeded my every expectation.  Excellent communication happened Here! I won't call Another company.
Stephanie H.
Stephanie H.
11/05/2021 12:00:00 SA
I have heard great things from tenants when I use Affordable Drain for the property management company I work for. Today, I was able to witness it for myself. Kyle, the technician came out on time and was very friendly. I couldn't have asked for better service. He was fast, efficient and got the job done. He also gave me advice on how to better care for my drains. I appreciated his service and would highly recommend using Affordable Drain Service for any drainage issues.
Pamela P.
Pamela P.
1/28/2021
We used ADS for clogged drains affecting the entire house.  It  was just after hours.  Kenny came within one hour, as promised, and fixed the problem quickly.  He was efficient, friendly, and the price was reasonable.  This is the second time we have used ADS and will definitely use them again.
Andrew O.
Andrew O.
8/18/2016
Billy and Ryan provided a professional and honest service. I highly recommend this company.
Fred C.
Fred C.
3/27/2023
Great
Ryan and Dylan from Affordable Drain came out and did a fantastic job in diagnosis and fixing our recurring clogged drains. It was a mainline obstruction. They had to remove the toilet for proper access. Previously,
band aid solutions worked for a time but would recur some place else. I feel they put in the extra effort to fix the problem. This is a reliable company that has a professional approach and am very pleased with them from the initial call to resolution.
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Tyler S.
Tyler S.
5/14/2019
Jason at Affordable Drain was amazing. He and Nate came right when promised and did a fantastic job of both analyzing our drainage situation by camera-ing lines and analyzing water flow.
They detected several drainage pipe breaks as well as root intrusion which they then jetted to restore proper drainage.
Finally, Jason drew up a drainage plan and recommended installing additional drains in several areas to ensure we'd never have water intrusion into our house again.
Much more technically experienced than any drain company I've ever worked with. And delightful to work with  as well.
Tom T.
Tom T.
8/27/2021
Called on Affordable to clear a stopped drain. Greg was sent out and he proved to be knowledgeable, efficient and friendly. Top notch service.
Evette M.
Evette M.
11/03/2014 12:00:00 SA
Nobody said you were there for me personally just because I rent the place doesn't give anybody the right to not act professional just because im a renter. Your there to do a job regardless whos occupying the place.Unless you heard the actual conversation and know how she was addressing me you really cant comment  and say shes been nothing but polite and professional with me because she hasnt.. She laughed and interrupted me when I tried to explain and ask my questions. What kind of customer service is that. and on top of that You did not call me or I would of called you back right away.

****after posting this message above the manager emailed my personal email which i never gave to him instead of responding on here (yelp)****

Evette,

I don't know why you have to continue with the public attacks with bad reviews, as recent as 445 today with another Yelp response.  Thankfully Yelp has deemed them 'Not Recommended' so no one is paying any attention to them.

At this point, I have no need for further correspondence with you as I have been dealing directly with State Farm.  My only other correspondence with you will be if State Farm chooses to validate the sewer line information.  Otherwise I will not entertain any other correspondence with you.

If your goal is to waste everyone's time, congratulations, you have hit the mark.

D.

***Now is that what you call professional customer service?***
Bob H.
Bob H.
12/29/2014
On Christmas Eve day I had a serious drain problem. My shower and bath tub were backing up and I was leaving Christmas day on a trip. I went to Home Depot and rented a drain snake for $60. It was to big and didn't work so I checked out Yelp and saw the reviews for Affordable Drain Service. I called and within a short time Mike came out. He checked out the problem and saw that he had to use a smaller diameter snake to make the bend in my cleanout. It was pretty clogged up but he was able to finally clear it and gave us some advice as to what toilet paper to use (and not use) to prevent future problems. He really saved the day for us and we were able to leave on time. Will definitely use them again and recommend to friends.
Bree Z.
Bree Z.
4/20/2016
This is the second time we've used Affordable Drain Service ... a contractor that we really like recommended them.

The office staff was VERY helpful and friendly, compared to what many other reviewers have said. They asked very specific questions and gave very specific pricing on what we were dealing with being an after-hours/overtime call.

So Jeff and Joey came out to our house on an emergency basis due to a recurring mainline backup that was too tough for our regular plumber. They used the camera to show us where the blockage was happening and they were even able to clear the blockage with the camera. We gave them a thumbdrive to record what they found and they even narrated it as well.

The pricing was great with as quickly as they came out, Jeff and Joey were very personable and competent, and we would definitely highly recommend them!
ethel b.
ethel b.
08/09/2016 12:00:00 SA
Billy and Ryan came to our house last week to fix two toilets that were clogged.. I've been meaning to write this review in appreciation for such a good and thorough job they did on our toilets .. They came promptly, just a little after 3pm when the window I was given was between 3pm to 5pm.. They got to work right away.. They were able to fix one toilet within minutes... The other proved to be a challenge.. This is where a regular fix became exemplary.. I saw they took a good amount of time in determining the problem (and the fix) and each step of the way, Billy tried to explain to my sister and I the steps they took to troubleshoot. The construction was fundamentally faulty.. Billy and Ryan finally got the toilet to drain, and explained to us what was ideal to prevent this from happening again..
Furthermore, seeing how overwhelmed we were at the potential expense, Billy called a friend (while filling out our receipt) for a quick consult, describing our problem over the phone .. Turns out there might be a more affordable fix .. - no push for any contractor, just a suggestion for whoever we chose to hire to fix the job!
No repair customer wants repeat business regardless of how good a fix or repair is.. But if, GOD forbid we have to deal with this again, or for any other plumbing problems, these guys have our business.. Thank you for your honesty and exceptional customer service.. GOD bless you.. May your business thrive.. Customers need more of these techs and service providers around.. Thank you again
Janet N.
Janet N.
8/22/2017
$92 to clear a drain. 4 days later the same drain was stopped up. They wanted another $92 to come out to clear the drain. Will never hire this company again.

Updating my review from yesterday...To add insult to injury, the manager, Daniel, emailed me and implied that my review was a fake. To be clear, my review is completely accurate. The invoice number is 270324 dated 8/18/17.
Hatem S.
Hatem S.
4/15/2016
Called and was greeted by very knowledgable staff. They were on time like promised. Mike was my service guy and he was very knowledgable, clean and professional. I am very impressed and happy with the service i received.
Emerson B.
Emerson B.
9/22/2014
Affordable Drain Service was great. We had our sewer line backed up causing all our toilets not to drain. They cleared up the line within several minutes and everything was flowing again.

Billy and Johnny came out at the scheduled time and was quick, professional, and experienced.  I got a courtesy call from them letting me know that they are one their way. Billy and Johnny know what they are doing and do an awesome job communicating what they see is the problem.

I would highly recommend this company for all my plumbing needs and would definitely recommend having these guys take care of you.
Anne R.
Anne R.
12/22/2010
Two nights ago our yard started to flood and I was concerned that water was going to come into the house.  I called Affordable mid morning and they quoted a 3 hour window in the late afternoon.  Nick showed up toward the end of the 3 hour window and he went straight to work in the pouring rain.  Within an hour he had the drains cleared in the yard and everything has been running fine ever since.  We agreed to pay $285 up front for the first two hours.  Seemed like a lot but Nick FIXED the problem.  Just 11 months ago I spent over $1,000 to have new drains put in (using a different company).  Had I just called Affordable in the first place, I don't think I would have had to spend all of that money earlier in the year.  I will definitely call them again.  They did the job on time, within the budget and time quoted and the repair is working!
Bennett L.
Bennett L.
12/28/2011
First, calling themselves affordable is a bit ridiculous.  I found two local companies that will do a better job for half the price (Dave's Drain Service and Douglas Plumbing).

When my fiance had a clogged toilet, Affordable came out and fixed the drain.  The technician pulled some baby wipes out of the line and said the problem had been solved.  When I pointed out that the toilet was still flushing slower than the other identical toilet in the master bathroom and that I was worried the line wasn't completely clear, he simply said that was normal and that he'd fixed the problem.

The toilet clogged again within a couple of weeks.  When I called Affordable Drain Services, I suggested that they didn't really fix the problem, and asked if they had some sort of 30-60 day guarantee like other companies.   They pointed out that in the fine print on the invoice/receipt, they did not guarantee any auger/snake work, and if they came out again, it would be at least another $108.  It seems a bit ridiculous that the one service they don't guarantee is probably the thing they do the most and claim they do the best.

Not only did they do a poor job, after Affordable Drain Services left my fiance's house, one of the neighbors came by and told us that she had been cussed out by the technician for driving her car around his rig (he was apparently having a hard time doing a u-turn).

When I called Dave's Drain Service and described the problem over the phone, Dave knew EXACTLY what the problem was.  He knew something about home construction, and said that any house this new wouldn't have any problem flushing a few baby wipes.  He said, It's probably tree roots, and when he came out, that's exactly what he found, tree roots that had grown under the house and into the toilet line.  Dave fixed the problem for half of what Affordable Drain Services quoted us.

Affordable Drain Services charged my fiance too much, didn't guarantee their work, didn't do the job right, used foul language toward our neighbor, and also tried to up sell us on services we didn't need.  When I saw what a real professional drain technician could do, I knew I would stay away from Affordable Drain Service.  I can't trust that they'll do the job right the first time, and they seem very interested in selling me services I might not need.

I tried really hard to think of things Affordable Drain did right.  They had a very quick response time.  I think if you have an urgent drain emergency, they may be a good choice.  I can see from other reviews on here that they have satisfied customers, especially in crisis situations.  Also, the technician did an excellent job cleaning up after he was done (that's why I give them two stars instead of just one...they didn't do the job right, but they left my fiance's home clean!)
Michael A.
Michael A.
12/07/2022 12:00:00 SA
I have used used Affordable Drain on multiple occasions in the past, and this is the second time my service technician was Kenny Ellis. As was the case previously,  he continues to present as highly professional, competent, timely, patient,  and time efficient. On this occasion, I needed two drains cleared (they only charge an extra $60 for the second drain). Just as before, Kenny did an excellent job in explaining the process and answering any questions I had. He is a credit to Affordable Drain Service and a reason I recommend Affordable Drain to everyone I know. I am very comfortable with him and intend to request him for the next service! Also, as I previously stated in the last review, I don't recommend the less expensive services, at least based on my multiple experiences, unless you're not concerned about timeliness and competency, both of which I've found to be sadly lacking with companies offering cheaper rates.
Sam P.
Sam P.
7/27/2023
I am very happy with the service I received from Affordable Drain & Pipeline Services to unclog a shower drain. From the initial phone call, to arriving at the expected time, to doing the actual work, and to finally paying the bill, the entire process was fast, efficient, reliable, and reasonable. I want to give a big shout out to the technician, Kenny, for doing such an excellent job!
Nancy N.
Nancy N.
10/05/2021 12:00:00 SA
Repeat customer for years. Always the same problem every few years, sewage line and sink backing up. Relied on them to diagnose and help solve the same problems this time, but only the sewage line was worked on, not sink - I wasn't aware of the difference. Saw some drainage problems with the sink here and there, but got around to calling them a month later. The price would have been an extra $60 + $150 invoiced had they fix the same day, but a month later, the price was $150. After escalating the problem up to a manager, the solution was too bad it's your problem, not ours. Customer service is the differentiator with all businesses especially when problems come up. Had they said, we understand the miscommunication, we'll honor the $60 because the problem should have been addressed in the first visit, they would have had a customer for decades to come. But they made the problem ours, gave zero flexibility, took no-fault, and said, we don't ask probing questions to try to diagnose the entire job because we don't want to be seen as upselling. To be experts in their field and not educate a customer on problems they called about sounds like poor problem solvers. Called a higher-rated competitor near us, they are coming out for $95 and have a guarantee and educated us. More affordable and customer focus, companies like Affordable Drain will continue to lose repeat customers when problems arise and they just don't have the long-term thinking to help solve them and turn them into lifetime customers. Don't use these guys, you know how good a vendor is when problems come up and they help you move past it and make it right for everyone.
America M.
America M.
1/23/2014
Great service, I called them at noon for a blocked mainline and they came just a couple hours later.  The technician was professional and efficient (and pleasant to deal with).  He applied a new customer coupon, even though I didn't have it.  I would definitely use them again (but I hope to not have to!)
Woody W.
Woody W.
03/04/2022 12:00:00 SA
I called a couple places to get someone out to clear out a septic tank line & couldn't get anyone to come out in a reasonable time frame. I went to Yelp & read some reviews and found Affordable Drain. I called them late in the afternoon and they gave me an appointment early the next morning. The next day I received a call from Kenny Ellis letting me know that he was on his way. He arrived just before the scheduled time and diagnosed my problem within just a few minutes. He snaked the pipe and just like that the clog was gone! Kenny was cordial and did his job in a professional manner and at a reasonable cost-no add ons. I would definitely recommend and use Affordable Drain again. Thanks Kenny!!
Sean H.
Sean H.
08/02/2018 12:00:00 SA
Ryan W.  arrived on time as he promised.  He was very professional and explained what caused the clog.  He fixed the problem and even provided ways that can be prevented from any future clogs.
Thanks Ryan W.  and Affordable Drains Service.
5 stars for you .
Edward L.
Edward L.
8/29/2013
I had a plugged main line at 2100 hours on a Thursday night and I yelped plumber and found Affordable Drain Service.  I called their phone line and a message service answered and asked if I needed to talk to a technician.  I said yes, and about 15 mins later I was called by one of their technicians named Carlin, and he was able to give me a quote on the phone...Awesome!

I requested immediate after hours service to ensure my family of five could bath for work/school, and to relieve my anxiety.  Carlin arrived within 30 mins of the call and cleared to main line clog in record time, but still ran the snake down two more clean outs to ensure the drain was clear all the way to the city sewer line.

I strongly recommend Affordable Drain Service and want to highlight the professionalism of Carlin Scott.  Thanks for a job well done...Now I can sleep.
Jack B.
Jack B.
12/11/2019 12:00:00 SA
A family member suggested this company after one of the bigger-name plumbing companies quoted us tens of thousands of dollars and ten days of work to fix our problem. Marino arrived and within 15 minutes had removed a clump of hair. Then, he showed us camera footage of our pipes, which were perfect - which is not what we were told by that other company. So we'll use Affordable Drain from now on and strongly suggest you consider them for a second opinion if you're told you have a major problem.
R Yelp D.
R Yelp D.
7/18/2016
Called and answered courteously by a live person. Then put on hold so someone could help me. Three minutes and 30 seconds later of no one answering, I hung up.
Tre H.
Tre H.
10/26/2016
I have used this company for seven years at two different residences. As a side note, I had another company come out to our previous home and was told they would need to break through a wall connecting the two bathrooms for a charge of over $900! I contacted Affordable. They sent someone out immediately and he discovered that the master bathroom toilet was almost completely blocked with roots. After clearing the drain I never had another problem at that residence. I needed their services again a few weeks ago at our current home. In less than 20 minutes the problem was solved. They have always responded quickly and their rates are lower than most. Even with such low rates their work is exemplary. In my experience every tech they've sent has been super friendly, honest and fair, which is really important to me. I also appreciate that they come all the way down here to the So. Bay. I will continue to use Affordable Drain and highly recommend them to friends and family.
Patricia G.
Patricia G.
7/28/2022
I have a complex and flawed  gray water system which was completely clogged after ten years and an outflow which couldn't be removed after decades . Desmond and Diego could have easily told me it was unfixable and charged me a service/trip charge. But they really persevered for a long time until the two unclogged and fixed my tub drain and gray water hosing.  They accomplished the impossible and explained to me how to re-do it to avoid problems in the future.

I am super grateful for the awesome job these guys did. They are an excellent team- knowledgeable, perseverent  and professional!
Brian M.
Brian M.
7/18/2016
We had a backed up bathroom sink that just was not flowing in our '54 house.. We suffered for months with a slow drain until it finally stopped working.

We shopped several companies, including reviews, Affordable Drain Service was the best in price ($88 flat fee for up to 1.5hrs labor). Called at 10am on a Monday, they scheduled a crew for a very tight window of 3-5pm (ask the cable company to do that!)...

I told them that I would be home all day and if something else opened up earlier it was cool. 12:30 I get a call, they had a cancelation and were in the area. Truck arrived 20mins later, two guys (Nick and Stephen), both friendly with me and the dog (who is skittish about anyone that gives off a bad vibe).

They had me sign an estimate for the $88 plus additional $10 for a part if required (it was not!).

They did their thing with the snake, took out all the gunk 20ft down the pipes and were gentle enough to protect our dated cast iron system.

Total time, 50mins from doorbell to credit card payment.

The little things that matter:
- Good documentation up front, nothing sneaky
- Friendly guys that are cool with dogs, the dog was leaning hard against Stephen getting massive pets within 5mins, rare for new people
- Quick work.. They knew what was gonna happen, took charge, and just did it, I did not even needed to supervise.
- Tested everything, multiple times
- Clean up: They brought their own towels, not like with my other plumber. They even sanitized the work area, back wall, cabinet floor and toilet.

In all, highly recommended, will use them again.

x-post: google
Dyane P.
Dyane P.
5/24/2018
Called them and a plumber was at my house within an hour or so. I think the plumber name was Verdugo. He was professional, friendly and courteous. He even left my bathrooms cleaner than when he came in! I hope I don't need a plumber any time soon, but when I do I will definitely use these guys again. Highly recommend.
Larry S.
Larry S.
4/19/2022
Waylon called before he arrived, was there on time & worked diligently to clear a main line and a sink drain at my brothers house....awesome service!.  Larry S.
John R.
John R.
06/08/2018 12:00:00 SA
I called Affordable Drain to clear the blockage in our kitchen sink. Richard was her within 2 hours of our call. He called ahead and was right on time. 20 minutes later the drain was clear and Richard had cleaned up and packed up. Great service. Richard was very friendly.
Bruce M.
Bruce M.
06/05/2019 12:00:00 SA
My family owns a few rental properties and vacation rentals. And when you have guests that experience a drain issue there's little patience when they're on vacation and expect prompt service. We were referred to Affordable Drain more than 8 years ago and it's one of the best companies. Family owned and very responsive and live up to their name of affordable. Every technician to date -- I don't really see them as just plumbers because they do more than that. Helpful, patient and very professional. Highly recommend this company. We've referred them to others and not one referral has been disappointed. Their follow up is also terrific.
Dennis M.
Dennis M.
08/10/2020 12:00:00 SA
As a Board Member of our condo assoc. I've had many contacts with Affordable Drain.  They have always come through when other firms failed.  Fast and professional service, experienced employees.  They do all our annual maintenance. I highly recommend.
A D.
A D.
4/24/2020
I have had good service for this company in the past. Today the service tech overcharged me. Said he would clean out a sink if it was simple for free but now is saying he did considering that my free service and charging me $5 more then agreed too. Billing rep was rude and at the end fought over $5 with me.  If you get a quote, make sure to get an email with all charges and discounts laid out. Free 2nd drain service valued at $38 but max discount is $20 is what their senior discount says. Does that make sense???

Update:  to clarify, I called for a main sewer line cleaning which I do every two years. I was quoted $150 minus $30 for the senior discount for $120 total. Because of today's world, I opted for that service first because 1. Covid19 concerns with elderly parents in the house 2. Your tech does not wear booties (which they make with grips on the bottom).  My house is shoes free. Since the main sewer clean out did not work then I was very hesitant but asked for the shower drain cleaning.  I asked if he could clean the two sink drains too since he was in there. He said there's a charge of x amount, but he can do it for free if it's easy. I said thanks but only if it's easy because they are not a priority. Your tech was very nice and did a good job. But didn't charge me correctly. D. from the company quotes $38 for the additional drain in the response to my review but the tech charged me $50 (this is before I asked about the other two sinks). So please be aware of the actual service I called about before responding. And if you call hanging up on me professional...that shows me what you think is professional.  Actual dispute is actually $17 or is it $38?  Who knows as I am getting conflicting info. Again .. my advice to get everything in writing including the quote for additional service first.
Mark D.
Mark D.
9/27/2016
All my plumbing backed up on a Sunday morning and I called Affordable. They came out by 2 p.m. that afternoon and cleaned out the main line and had it all fixed in a couple of hours. The tech was helpful and thorough. Because there is no clean out access to the main line, he had to pull out a toilet to get to it, but left everything clean and put back together when he was finished. A little pricey, but for fast-response service on a Sunday, a good value.
tali b.
tali b.
7/30/2018
I like to shout Hurray- I m so pleased with this company and would like everyone who is looking for a great job - to call them .
The technician Ryan - showed on time , was very professional, fix the problem and even cleaned the tub.
The price was fair - in short 5 stars all around
Highly recommend!!!
Michael S.
Michael S.
9/22/2017
Needed a drain service quick on a weekend. Ryan was at my door in less than an hour after calling. He was kind, courteous, professional, and quick. The price was fair even with a weekend surcharge. I would highly recommend them to anyone.
Pascale S.
Pascale S.
8/31/2021
Afforadable Drain Service was able to come out the same day I called to clear to slow draining drains. The technician, Greg, was on time, professional, and able to fix our drainage issue really quickly. Highly recommend!
Sybbie W.
Sybbie W.
07/09/2019 12:00:00 SA
Our main line drain was clogged and we were in absolute panic when water started coming up from the utility sink. I called Affordable Drain Service, and they sent Ryan Guthrie, their fantastic technician, over in 15 minutes! He also fixed the issue in about 15 minutes, roto rooting the main line drain and clearing out debris that were clogging the pipes. Ryan was fast, professional, and honest. We highly recommend this company for any future drain problems.
Julia B.
Julia B.
12/09/2019 12:00:00 SA
The worker did a terrible job on our property and couldn't even get the work done within the committed time. We end up still paying their Money and find a different company to get the job done final. it's a waste of time and money actually, I am not satisfied with their service.
Big Jeff H.
Big Jeff H.
4/20/2018
Another awesome job gentlemen! Not only did the techs show up early, they saved me money.
The camera found what I needed to dig up & repair for the owner.
Never have I seen such a large separation of sewer pipe & still b operable.
I'll definitely use you guys again.

Thx guys!
R S.
R S.
6/13/2023
Shower drain clogged.  Very satisfied with the work Kenny did and he was very nice and pleasant to talk with.  And it was a nice surprise it was less $$ than expected.
Markus W.
Markus W.
5/31/2019
Affordable provides a fast and somewhat affordable drain un-clogging service.  They come out pretty quick and the staff are professional and know what they are doing. The price can go up over time, so always check what their current rate is for drain service.
Tad R.
Tad R.
12/20/2017
Called about a clogged line, not urgent. Very courteous and efficient receptionist -- got an appointment for the next morning between 9-11. Service technician Ryan was on time, professional and diagnosed the problem thoroughly. Both toilets augered 6', tub drain cleaned and main line cleared and checked with camera. He also discovered that the outside sewer clean out access pipes had been paved over by a patio addition at some point in the past, which was news to us. Great job!
Anne A.
Anne A.
7/23/2018
I don't even know how to begin.  These guys just blew me out of the water.  Way exceeded my expectations!! My boss and I were completely impressed and very grateful to this company.  I am specifically talking about the drain service tech that came to our Solana Beach Smiles Dental Office.  His name was Marino I believe.  Mariano?  I'm sorry If I'm getting the name wrong but he'll know who he is once he reads this.  I didn't tell him when he arrived that we already had some other local very popular rooter plumbers come out and access our dilemma.  We are a dental office and our pumps' drain had backed up.  It was URGENT we get it fixed ASAP.  That morning the other company came and to make a long story short they told me that our drain pipe was collapsed and that they needed to rip up concrete. After listening to their pitch and reasoning, I respectfully declined.  I then called Affordable Drain and they sent Marino out right away.  I showed him where the drain was and without telling him what the previous guys had told me he went to work.  Literally 40 minutes later he comes back and says all done  He said very non-chalant and still with a little sweat coming down his brow, poor guy, it was HOT that day.  it was a bit tricky but I got it  and the bill came to less than 100 bucks!!! WHAT??!! Was I hearing him correctly??  I had to tell him about my encounter with the rooter people in the morning. He listened and let me vent.  Which I needed very much. lol  Moral of the story,..always get a second opinion, and always go with affordable drain.   I will never use any other drain clearing company again!! AFFORDABLE DRAINS is forever my 1st choice! Thank you so much Guys!!  It's still Clear!!
Teresa A.
Teresa A.
1/17/2020
I had a clogged toilet and sink and called late that evening and they were able to schedule an appt for the next mornIng. They said a tech would be here between 0900 - 1100 and he would call bEfore arriving. Kevin called at 0830 and said he would be there in 30 min which he was. Kevin was friendly and professional and took care of the problem quickly. I would definitely call this  company again and would request Kevin. I don't know about cost comparison as this is the first time I've needed a plumber in quite a long time but the cost seemed fair to me.
Lisa M.
Lisa M.
02/07/2013 12:00:00 SA
Great service! They came out same day, reasonably priced and got the job done quickly. The serviceman, Jamie, was professional, friendly and really helpful. Would definitely use them again!
Richard V.
Richard V.
7/24/2016
Jason came over on a Saturday and cleared my sewer line. He also showed me the condition of my cast iron sewer pipes and gave me the bad news that I will have to change them out at some point. It was nice having someone out who actually knew what they were doing; I'm a tradesman and know the difference.
Carol K.
Carol K.
11/04/2016 12:00:00 SA
I got outstanding and honest service today...they even re-connected a pipe for me pro-bono.
I will call them again and recommend them to my friends.  Thanks Rob and staff.
lucy b.
lucy b.
12/28/2014
It took two trips, and they showed up promptly and professionally for both. It looked clear after the first - the tech ran lots of water. But two days later it started to gurgle.
On the second trip, Scott gave me so much information - he found a clean-out under the house that's big and easy to get to - a real game changer when you're used to paying people to get up on the roof.
I'm not at all sore about the two trips, old house etc. Not the first time it took two tries. But they completely honored the warranty, no arguments or surcharges or anything. Just a smart, professional operation.
Very happy customer, I ended up with lots of useful information and clean drains. Worth every penny.
Lisa T.
Lisa T.
6/27/2019
Left a message in the evening and received a call back first thing next morning, and appointment set for 12 that same day.  Jason actually arrived early and got right to work sorting out the issue and clearing it fast.  Everything cleaned up and put back in place!  So happy and you can't beat the price. So pleased & Jason is awesome - THANKS!!!
-Oceanside
Jd H.
Jd H.
6/22/2020
Jose took care of me on Fathers Day Sunday really quick and last minute. Quoted an accurate price and was very effective and efficient! Thanks Jose!
Marlen S.
Marlen S.
5/22/2023
Kenny was excellent!
We had a problem with the main line, the whole house was out of service. We called them in the morning and by noon it was all solved.

The technician was very knowledgeable and explained to us the problem and what cause it, so now we know how to avoid it in the future.

We are definitely going  to continue using their services and I would recommend them to anyone.
Mark U.
Mark U.
11/25/2020
Well I have to say Kyle Sanna came out and were three other plumbers couldn't figure it out he went quickly to the right spot (on the roof ) and got the drain clear in minutes, amazing! Thank You Kyle, you saved Thanksgiving!
Phillip P.
Phillip P.
11/27/2021
Kitchen sink clogged just as we were serving meal to 25 people for family reunion...tried clearing w/o luck.  Called Affordable Drain service next morning, and customer service (wish I could remember her name) was incredibly helpful setting up an appointment same day.  Waylon and Jose (professional, knowledgeable, etc.) showed up right on time and were able to clear the drain quickly.  Highly recommend them!  This is the second time we've used Affordable Drain and they've never disappointed.
Michelle H.
Michelle H.
1/23/2023
The schedule is too late so we had to call other plumbers to fix the issue. We called them to cancel the appointment after the work done. But later was told the technician still came while we were not home and we own $60 just for call service. This is ridiculous. Will never bother the call them again.
natasha s.
natasha s.
2/22/2022
They got back to me immediately, showed up 30 minutes before our scheduled time (but called ahead of time to make sure that was OK...which it was and much appreciated).

Waylon was fantastic! Very professional and got everything in working order very quickly. Zero mess left behind, highly recommend!
Monica R.
Monica R.
02/04/2020 12:00:00 SA
My neighbor referred me to this company to clean out my mainline I had Kevin come to my home very respectful and knowledgeable young man he is explaining things to me step-by-step and gave me a few tips he was very knowledgeable very professional very courteous I would highly recommend this company
Linda S.
Linda S.
12/23/2019
This is the third time that I have used this company and every time I have received on-time service and perfect resolution of the problem. If I have any complaint at all it's that I can't seem to get the same service man out each time. I would love the continuity to have somebody know the problems of this 1935 building with ancient pipes. I feel very confident in recommending them
Donald C.
Donald C.
3/25/2021
This is a really great company. Because all they do (and specialize in) is clearing drains, they have no conflict of interest. They're not going to stand there shaking their head's with sad look on their face and suggest it's time to tear out walls, or back saw your concrete floor.
Leslie C.
Leslie C.
2/23/2021
These guys were fantastic--Kevin and Michael came out on short notice, identified the problem and cleared the clogged drain. The issue was different  and much less of  massive problem than we expected, and Kevin also ran a camera down our pipes and was able to explain to me the condition of the pipes and how to watch for future issues. So glad i called them!
Susie K.
Susie K.
9/15/2017
Upon referral from Black Mountain Plumbing I once again called Affordable Drain Service. Ryan was scheduled to perform the work needed to clear a bathroom sink and tub. He is very customer service oriented as well as a proficient service provider. I will without hesitation refer this company to others.
Sheryl R.
Sheryl R.
2/21/2017
Called at 9am on President's Day holiday, thinking that I needed to schedule something for the next regular business day. They were able to schedule my mainline cleaned out that same day, at regular prices! It was done and handled in an hour for less than $200!!!
TC K.
TC K.
12/30/2015
We had an urgent plumbing and Affordable came out within the time frame promised on a busy Sunday when some other big name business didn't even return my call. He worked quickly and explained the source of the problem and how to resolve it so it doesn't happen again. Very nice service from Kevin. I will use this company from now on!
Steve H.
Steve H.
09/06/2010 12:00:00 SA
Fast and courteous service. Had a main-line back up on Labor day, day before first day of school year and hours before BBQ party was to begin. Technician arrived on-time, one hour after my call. He spent about a half hour cleaning the line and explained his work. He also was kind enough to spray down the shower in which the backup manifested. He went on to explain that recent street work in front of our house may have compressed pipes just enough to trigger a backup and that if it happens again in a short period of time, that is likely the case (we've lived here 8 years and this is the first backup ever, and it happened just a month after street work). Was expecting a much larger bill due to holiday, but total was FAR less than I expected to pay. Highly recommend.
C C.
C C.
3/20/2020
These guys were awesome and professional!
Nate and Ryan W. came out within an hour to fix my main drain. I have used this company 3 times and highly recommend them.
Thanks guys!!
Laura V.
Laura V.
5/20/2021
The whole process at Affordable Drain Service was great. From the first call setting the appointment for the time and day I needed.
On the day of my appointment, Kyle my technician, called ahead of arriving to tell me his was my technician and when he would be at my home.  He was on time, quickly assessed what was required and fixed the problems. His work was clean and I saw no trace of his working in my home when he left.
The drains are working great and I truly appreciate the professionalism of Kyle and the companies employees I talked with.
Christina R.
Christina R.
9/17/2021
I had a sewer main backup In my downstairs bathroom today. I called affordable drain service and they said they would be able to send a tech tout later in the day. Jason was super communicative and called when he was on his way, which was only an hour after I called. He came and cleared out the main line within 15 minutes. He was so responsive and helpful, so very grateful to them!!
Sonja M.
Sonja M.
09/08/2023 12:00:00 SA
Update:  This is in response to Sheree's completely fabricated details below.
Just because you're unhappy with a review of how today's visit went doesn't mean you can lie about the details to make your company appear better.
This has been a great lesson on Yelp reviews.  Always look at the one star reviews.  This company has had 4 other one star reviews in the last year.

1.  The City of Poway came out to help us locate our sewer cleanout and offered to bring it to surface level.  They visualized part of the sewer line as a courtesy.  That was their only involvement.
2.  We have NOT had multiple vendors out to our property.  I told you that I had contacted multiple plumbing companies to get quotes on this project.
3. We HAVE NO water coming up ANY of our drains.  I specifically said we had a project in our backyard and this was to tick a box and ensure we had no issues.  
4. Your comment on the $15 USB recording is another lie.  Waylon said the recording is $15 and it's saved on a USB drive.  Then he said lets just view the line and then make a video if we see a problem.  NO VIDEO WAS DONE BECAUSE HE DID NOT FIND A PROBLEM.
5.  De-escalation implies that the situation had escalated which did not occur.  My husband called me after the main sewer was visualized (which took all of 10 minutes) to tell me that Waylon said the cost is $265 for this job (up to 1.5 hours of time) rather than the $165 we expected.  He also told my husband that visualizing drains was a whole entire different task using different cameras and a different rate.  By the way, my husband stood calmly on the sidewalk waiting for Waylon to talk to him.  Instead Waylon called and told you that we weren't going to pay and you told him to leave.  This wasn't about not paying, it was about getting to the bottom of the discrepancy between what we were originally quoted and what Waylon was telling us.
6.  Regarding the misunderstanding, I stated that even if I misheard the $165 for the first hour and it should have been $265, that still doesn't explain that we were quoted $150 for every hour thereafter.  Waylon specifically said that this job was $265 for up to 1.5 hours.  You're now saying that Chris quoted $265 for first hour and $125 for every hour thereafter.  This is all over the place and still doesn't reflect what Waylon told my husband.
7.  Waylon 100% did NOT reiterate the cost of the task before starting.  If he had, we would not have proceeded with the work.
8.  I did swear and hang up on you after you rudely stated we don't have any control over what you wrote down (during the over the phone quote).  Your lack of CS skills was completely overwhelming...that's why I hung up.

After a lengthy conversation two weeks ago with an employee named Chris, we schedule a camera inspection of our sewer lines and specifically said we needed to visualize all the drains leading to the sewer line.  I explained that we had a new cleanout installed in the front yard along with 2 cleanouts on the backside of our house.  We also discussed that they could access the sewer lines from the vent on the rooftop.  Based on this detailed conversation and his quote of $165 for the first hour and $150 for every hour thereafter, we scheduled the work.  Today, a plumber named Wayon showed up and began the inspection.  He told my husband that the sewer inspection was $265 whether it took 10 minutes or up to 1 hr and 40 minutes.  He then explained that visualizing the drains requires smaller cameras and an entirely separate charge.  Whether I initially misheard the $165, it was very clear that that charge was for the first hour and then $150 for every hour thereafter.  Waylon spoke to someone and then said he had to leave, and that we should call and speak with Sheree.   He told her that we did not want to pay (which was totally false...we were disputing the amount because it was different from what we were quoted), and she told him to leave the job.  Let me just say, that there was ZERO CS from Sheree.  Her response was I have no control over what you right down.  She could not explain why Chris quoted $150 for any hours after the first.  This feels very much like a bait and switch.  The conversation with Chris was so detailed that it could not have been misunderstood.  Stay away from this company....
Paul F.
Paul F.
09/11/2014 12:00:00 SA
Just bought a house and it had a major problem with roots growing in the pipes due to the trees in the back yard. Affordable Drain service did a great job for the company I work at, so I took their card. Billy and Johnny came out ran a camera and cut away all the roots. They were super friendly, knowledgeable, fast and super affordable. I will be calling them again next year unless I get rid of these trees first. They are highly recommended.
K K.
K K.
06/04/2021 12:00:00 SA
I thought I finally found my plumber.  I liked Jason, he cleared my drain.  $170 was a bit much, but it was done...so I thought.  3 DAYS later, it backed up so I called again.  This time I got a new guy!  This is the plumber you would expect to be a one and done.  Unclogged it and wanted to charge me $170 AGAIN!!!!  Are you freaking kidding me, you don't have a 3 day warranty???  RUN... RUN... RUN!!!!!  DO NOT USE THESE GUYS, THEY ARE THEIVES!!!!!!!!
Roy M.
Roy M.
5/25/2023
Scheduled a drain clearing the Affordable Drains. I needed to reschedule to accommodate a tenants request. I left a voicemail and Eddie called me back and we set a new time. Eddie was clear and very nice. But an hour later I received a call back from someone else at the company who said that person, Eddie, wasn't authorized to make the change and they wouldn't honor what he set up.  Why then did Eddie call me  to reschedule??  Setting up the time with the tenant (who works at home) was complicated so I asked to keep the time they had given me,  and the refusal to do that, and the attitude from the gentleman on the phone was off the charts rude.  He threw Eddie under the bus, displayed no concern or responsibility for the situation, essentially accused me of making this situation up,  and refused to work with me to find a solution. I needed my drains cleared,  not attitude from someone who shouldn't be in a customer service position.  I found another place.
Update: After I posted this 1 star review Sheree decided to fabricate a false narrative and make the problem me, not their company.  Seemed it would have been better to work on the issue internally within their company, not make me the bad buy.....
Dan Q.
Dan Q.
06/03/2014 12:00:00 SA
Was referred to Affordable Drain by another plumber. Both of my bathrooms had backed up drains. I called them and they came within a couple of hours. Snaked the main light and took care of the clogs. I would highly recommend them.
Willa B.
Willa B.
6/18/2019
This is the second time we've used the services of ADS, and the second time we've been completely satisfied with their work their pleasant and  and able employees, and their reasonable prices. Today Jason and Nate arrived within an hour after we called the office. They diagnosed the problem and quickly located the main drain clean-out even though it was comletely overgrown by grass in our front yard. They were thorough and cheerful, and when they finished using  their huge sewer drain cleaning machine they carefully cleaned up and carefully trimmed the sod around the clean-out so we can easily install a proper cover for it. Thank you, Jason, Nate, and ADS!
Paul R.
Paul R.
03/09/2023 12:00:00 SA
I still get impressed these days, and I'm impressed with the service today. Technician Waylon B. remedied a blocked kitchen drain where the blockage was determined, after the fact, to be up to 70ft away, thus well under the house towards the street. Leave it up to a professional. BTW I was referred to them by another plumbing service.  Says a lot when a business owner will refer another business
eliot m.
eliot m.
09/02/2020 12:00:00 SA
Extremely pleased. Had outside drain blocked by roots.Two different plumbers came out who said they specialize in this problem and both quickly said they could not help. Called Affordable Drain Service. Jason Podgurski and his helper came out. Excellent results. Very pleasant and professional. In less than one hour,took care of the problem with Hydrojet and prevented me from having to jackhammer up cement. $500 well spent
John L.
John L.
06/07/2016 12:00:00 SA
Called them based on reviews to fix my clogged toilet. They were at my home in under an hour and the charge was their quoted $88. Very professional and very pleased.
Delores B.
Delores B.
10/07/2022 12:00:00 SA
Nothing like the one toilet in your home backing up late on a Friday afternoon. After being turned away by a couple of the well advertised names in local plumbing we found Affordable Drain. Efficient and effective service, performed by Ryan Guthrie. He was prompt and explained what he was doing. He fixed the problem and we were really pleased overall.
Jake S.
Jake S.
03/12/2022 12:00:00 SA
Had an awesome experience today with Desmond. He not only helped fix the problem and give us understanding why it's happening, but gave us good advice for how to deal with a plethora of issues going forward.

We will definitely be using them going forward and already scheduling to install a new toilet. Thanks for the quality service on such short notice!!!
texas a.
texas a.
10/25/2017
Called 10 minutes before scheduled appointment to say he was on his way and showed up on time. Professional, courteous service with a good attitude. Worked quickly to get the job done and reasonably priced. I couldn't ask for more. Thank you Affordable Drain Service.
M L.
M L.
4/30/2021
Yes! I recommend this company!

The downstairs shower pan was full of dirty water and the toilet that was next to it was not flushing. Water was also leaking from the base of this toilet. Whenever any toilet is flushed or water goes down any sink, more water came up out of the downstairs shower drain!

I called ADS around 10:45am and Rachel scheduled me for the 1-3pm timeframe. She was very understanding that I wanted to see if another company could come out earlier. I called 3 other companies, but none were available today. Two of the other companies had similar price quotes and one quoted me double! I'm so glad Rachel was still able to schedule me from 1-3pm today and she also requested ASAP!

I'm so glad Martin was able to arrive at 1pm. I appreciated that he called me in advance to let me know he was on his way. He was very nice and pleasant to chat with.

Once we located the correct cleanout plug, Martin had our main line cleared out with his machine pretty quick and he left around 1:45pm. The job took only 45 minutes and all is well again.

It feels good to have a company that I had a good experience with that I can rely on to get the job done. Thank you Martin and Rachel and ADS!  :)
B K.
B K.
3/31/2019
We have been using Affordable Drain for over 4 years and have been very satisfied with their service. Recently Jason quickly and efficiently solved our problem. He asked a few questions to determine the location of the plug in our line and then took care of it. He was friendly, professional and tidy.
CJ L.
CJ L.
12/19/2020
As a contractor I've used and recommended affordable train service many times, although I have never been compelled to leave a five star review until meeting Kyle... He was as professional, personable and knowledgeable!  He was able to troubleshoot the issue and get the job done quickly and efficiently!
Lisa B.
Lisa B.
3/31/2021
Just want to say I've been using Affordable Drain for over 20 years in both my commercial management business and my home.  The company is great,  the service techs are all good and owner Craig really manages his company well.  Most recently I had a newer employee, Kyle, come to my home to do a complete clearing of all toilets, sinks and drains.  Kyle took his time, cleared and cleaned everything and showed me a few things to help keep the drains cleared between service.  I would definitely ask for Kyle the next time I need service.
Grant F.
Grant F.
7/15/2022
Kevin came out for an after hours main line clog and did an outstanding job. To say that my wife and I are COVID conscience would be an understatement. Kevin was more than accommodating. Kevin was prompt to arrive, was friendly, and had great customer service. Kevin is the best technician, of any field/trade, that we have had in recent memory.
rebecca c.
rebecca c.
1/28/2015
These guys are awesome. I had a pretty strange problem that had stumped a different company (who wanted over $7000 to hydrojet and re-line the main line when in fact, that was not the cause of the blockage). In short, Michael came out and snaked the main line and eliminated one source of problems (the $7000 one). He was so helpful and tried really hard to solve the second, more complex problem. That same afternoon, Jeff came out with a camera and spent two hours trying to find the blockage. Eventually, he was joined by Dan and together they determined that there an unusual setup for the drain on a bathroom added during a remodel. It was a bear.
All three of these guys were extremely professional and I highly recommend them. They were also patient, very upfront about the fees schedule and explained every thing very clearly.  

TLDR; I would recommend them in a heartbeat. They know their stuff and they don't give up.
Ro M.
Ro M.
12/22/2014
Mike exceeded my expectations. Great service, affordable, polite & efficient. Would recommend without reservation!
Lawrence T.
Lawrence T.
11/23/2020
Ryan came out and quickly, professionally and personably fix our kitchen sink clog. I recommend them.
Linda E.
Linda E.
8/14/2021
These guys were the Best!   Friendly, professional,  knowledgeable.   Addressed our problems, and were resolved before they left. Highly recommend.
Joshua S.
Joshua S.
2/28/2019
Hired Affordable Drain Service (ADS) for camera inspection. Had recurring clogs lately, just wanted to get to the bottom of it. Called, made appointment for the next day. Received a courtesy call as a heads up they were coming out (nice to not have to wait around all day). Jeff and Nate showed up on time, or a little early. Nice people, great service. They used a camera to inspect my pipe, found the culprit -my wife buys the thick paper and the state of California caused low water-flow toilets to be installed in my newer home. Turns out, not enough water to push the thick paper down the pipes. ADS found the problem, and even cleared it for me with the camera. Cost was reasonable, $225 for my particular issue. Now I have some piece of mind having seen the issue and confirming that it was cleared. I highly recommend ADS.
Holly S.
Holly S.
11/28/2013
Once again I have used this company and they are no good at customer service. Responding to a former review I wrote the girl that commented on the review has no idea what she is talking about. Of course I wasn't satisfied because it should have been taken care of in the first place, they shouldn't have had to come out the next day. And the absolute disgusting way that their customer service works, I don't know who's running that company. I will say the only one who was nice in the end was the technician who came out the 2nd day after they refused to send someone until after 10am because the technician said he had a meeting in the morning. I called other plumbing companies and they said he would have been fired and they were appalled for me. So that's how this story really happened. Like I said, don't use them.
Paolo G.
Paolo G.
02/09/2021 12:00:00 SA
Dishonest service from Dan (supervisor) and Kenny (technician), with any excuse to overcharge.  I reported a partial blockage and when I called back a week later to report the initial issue was not fully resolved (note that the initial invoice says 30 day guarantee) they sent me a second invoice for $100 and are claiming it's a different issue because they use a different clean out.  Maybe it's because the second time you used all 75 feet of cable and let it run for 20 minutes compared to the first time it ran for 2 minutes.  Seriously, doesn't that mean you didn't fix it properly the first time.
romy t.
romy t.
11/05/2017 12:00:00 SA
We had a clogged line on a Friday night at a commercial property and Ryan and James were dispatched after-hours.  They arrived as promised, and had the best attitude.  They were positive, fast and so upbeat (for an after-hours plumbing issue). They handled it and I will definitely call them again! Thanks to Ryan and James the line was cleared, toilets reseated, and we are good for another 6,000 miles.
Mike H.
Mike H.
12/23/2020
Excellent customer service! Had main line issue and never hired plumber before. Scary to think how much this could cost. I was referred to this company and now I know why. Kyle was very professional, knowledgeable and courteous. Super impressed! Highly recommend!
Q Y.
Q Y.
01/11/2018 12:00:00 SA
Yesterday, the shower in the master bath completely clogged up.  I tried Drano and a plunger to no avail.  I previously had a good experience with Best Plumbing so of course I called them.  They quoted me $240 for a simple drain snaking!  That was unconscionable, so I called other drain cleaning services listed on Yelp and had the good fortune to call Affordable.  I called several others, but either got and answering machine, vague answers or higher costs.

The phone at Affordable was promptly answered by a pleasant man and I was quoted $95 for the drain cleaning through the drain and P-trap.  They gave me a time frame for the next day.

Within the time frame they called first, and then arrived promptly.  Ryan and Pat quickly diagnosed the problem, brought in a drill-powered small snake, and had the clog completely cleared in minutes.  Plus, they advised me to never use Drano again as it is too hard on the pipes.

Both Ryan and Pat had clean uniforms, were polite, courteous and professional.  Not only did they quickly resolve the problem, but the price remained the same.  I would not hesitate to call them again for our plumbing needs and would highly recommend them to our fellow Yelpers
Christine M.
Christine M.
1/20/2015
Really terrific, prompt service.  I called in the morning and was scheduled for same day service.  After clearing the back up on one side of the house, the problem shifted to the other side, and they had to do more work than anticipated, which was no problem for them.  They used a camera and jetted the line, clearing out a large backup caused by tree roots.  This should take care of my problem for years to come, but if/when it comes back, I know who to call!   Outstanding service from this quality company.
Chad V.
Chad V.
03/04/2022 12:00:00 SA
Kyle came to our house yesterday to unclog our shower drains very efficiently and they're draining without issue now. I also appreciate him educating us on other potential issues with our plumbing on top of the great energy he had in general.

I look forward to requesting his and Affordable Drain Services for any plumbing related support in the future. Thanks for all the awesome service.
Kristin G.
Kristin G.
11/27/2019
Quick, friendly, same day appointment, on time, affordable!  Great guys!  Thanks Ryan G.
Manny O.
Manny O.
2/24/2021
If you need a plumber, they are the ones you want to call, always friendly techs, been using them fir years
Chris L.
Chris L.
05/10/2019 12:00:00 SA
It's been a couple years probably since I've taken the time to write a review on Yelp.  Not because I haven't done very well with places I've found but because I'm lazy.  There's no other way to put it.  So for me to take the time to write a review the place has to be unbelievable, and Ryan and Affordable Drain Services are just that.  

I had an appointment with plumbing company X  this afternoon, and while they couldn't complete the job due to a broken piece of hardware, they were good enough to refer us to Affordable.  Now if you've ever tried to find a plumber at 3 on a Friday for an emergency you know that in all likelihood you will be calling more than one place and paying a small fortune.  When I made the call to Affordable at 3, Ryan was at my place by 4, and done by 5 for half the cost of plumber X!  

I will never look for a drain service again because they did such a good job they will get all of my business moving forward!!
James S.
James S.
07/02/2014 12:00:00 SA
I called Affordable in the morning and they gave me an appointment around noon. They were going to run a little late so they called to let me know it would be a half hour late, which was nice to know. Then Nick, the tech coming out, called about 15 minutes before getting to my house. So good communications.

Nick and his partner were very professional and made sure they didn't damage my flagstone patio with the equipment. They also made sure it was clean after finishing the work.

I/they started with a router, and that cleared the drain pipe. But Nick asked if I wanted a video of pipe; indicating that there should have been a clean-out closer to the street and that the camera system could pin-point where it was. Using the camera we identified the location of the clean-out. I will have to wait to dig down to it since it is under some landscaping that I don't want to disturb. The camera sends out a signal that a hand held detector zero's in on. Pretty cool.

Nick then took the camera down to the location of the blockage and it was roots, and the router had cut a nice 2 inch hole through it. Since it was just past a corner the router would always hit the same spot and not get the rest of the roots. I then upgraded the work to use the Jet high pressure water cleaner. Using the camera and the Jet, Nick made sure that all the roots were cut off inside the pipe. Having the camera show the video of the problem spot makes all the difference!  I highly recommend it, and I got to keep a copy of the video on a USB stick to show my wife.

I am very glad I called Affordable. I would never have been able to clear out the roots with a rental router, nor know about the other clean-out location.

I will definitely call them again.
Jan F.
Jan F.
12/23/2014
Had a downstairs toilet gushing water from the shower upstairs!  Called Affordable and they sent Ryan out ASAP.  Excellent service- right on time and he called to say he was on the way.  The main sewer line was clogged with tree roots. Ryan did an excellent job and my drain is clear and working perfectly now.  I will recommend them to all!  Thank  you and the price was great too!
Gail B.
Gail B.
12/16/2020
We had a horrible plumbing problem and we weren't able to flush our toilets for 2 days!! Craig and his associate came first thing in the morning and by noon all was working again. He was quite conscientious and our situation was very challenging since we live at the end of a canyon and our sewer line is about 400 feet from our house. Would use the company again and highly recommend them.
Clyde S.
Clyde S.
03/09/2016 12:00:00 SA
Affordable Drain Service, Inc. has awesome Service Technicians! Rob called before he arrived, introduced himself and went straight to work. His customer service was excellent, he explained what he was doing each step of the way. He was courteous, professional and friendly. He cleaned up his work area, after fixing the kitchen clog, I would definitely use Affordable Drain Service, Inc. again. Excellent prices, great service techs, work done in a timely fashion and discounts for seniors!
Tony M.
Tony M.
4/26/2019
They are lifesavers. We have a policy with American Homeshield. Which is like pouring your money down the drain. They have been out to the house 4 times and have never once authorized a camera to see why the problem keeps recurring.

Today, there was another stoppage. We were unable to shower or use the toilets. We have 5 people living here and a child with special needs. It was quite stressful that sewage was bubbling up through the drains when she tried to take a shower.

We called American Homeshield for a recall. They said they couldn't come out until the next day as they didn't feel this was an urgent enough situation. They also said they would treat it as a new call and we would have to pay the $75 service fee.

My spouse called Affordable Drain Service after we were referred by 3 people. They showed up within an hour of the call. They sent a camera into the drain, quickly diagnosed the problem and explained what happened and how to avoid it in the future. The price was indeed affordable.

I wish I wouldn't have wasted my time and money - and stress! - with American Homeshield. We will now be loyal customers of Affordable Drain Service.

They were also quite nice and had a great sense of humor. We are very appreciative of the service we received.
Cheryl B.
Cheryl B.
5/19/2014
We had a plumbing issue that happened, of course, on a Saturday late afternoon.  We tried to call 7 different plumbers and no response or call back.  Affordable answered the phone and had a great plumber, Kevin out to our place within a few hours.  The price was reasonable and the service was great.  They are truly a 24/7 plumbing company.  I would use them again!
Carol B.
Carol B.
8/30/2020
This was our first time using Affordable Drain Service. Ryan G. and Kenny came out to clear the kitchen drain in our apartment. They came within the first hour of the time frame they gave us plus they called when they were 15 minutes away. Ryan worked hard clearing the drain. They were very professional. They cleaned up any mess they made. I would definitely recommend them. Thank you!!!
Victor G.
Victor G.
04/11/2022 12:00:00 SA
I live in an old house in Clairemont that was built in the 1950s. As such the drains are very small. I usually call these guys out about once a year either as preventative maintenance or when a drain backs up. Today Waylon came out and was very quick, kind,  and efficient. These guys will continue to be my go to. Thank you!
Ruth W.
Ruth W.
10/08/2015 12:00:00 SA
I had Affordable Drain Service come today to unclog our drains in our older house. Ryan was polite and helpful. He came on time, cleaned up after himself, and gave me advice on how to care for our plumbing. The price was very reasonable too.
Dan P.
Dan P.
1/27/2014
It is always a scary situation when you need help from a professional asap, because you do not get to do much research.
Yesterday my sewage drain clogged and was backing up into the garage! I was so nervous to call someone to come out because i just have this sigma of people are out to rip you off.
I searched through yelp and read reviews as fast as I could and felt comfortable with Affordable Drain. The name scares me a little but I tend to trust reviews on here and i can usually tell real reviews from fake ones.
I called them up and told the operator my issue she told me i will have a technition call you back soon.  Literally 3 minutes later I get the call, explain my situation. They say its a busy day but I will try to get to you between 8 and 9. The guy calls at 740 saying he is on his way and shows up before 8! Awesome :) He was very thorough and told me upfront how much it would cost.
We hit a few snags along the way, but the guy was super nice and talked me through everything. He explained to me how my pipes were set up and how it flows out to the main city line.
We hit a problem and he could not unclog with the snake. He said this was rare and felt defeated. He tried for 1.5 hours! He was upfront about how much it would cost to have him stay and keep at it but he recommended having a camera/jet guy come the next day as it was late. He told us he thought we had a clog of paper and the snake is too thin and flexible and just pokes through the clog but cannot actually clear it.
He was also upfront with the cost of the camera jet guy, and said most often the camera can clear a paper clog and we wont need the jet and they wont have to charge us for the jet.
So I agreed and they called me bright and early and said they were sending someone right away. The new guy got here and jammed the camera line in and bam cleared it up. But thats not all he still took the time to examine the rest of the pipe with the camera and gave us a full report!
Said you use costco paper right? Yup we sure do. Told us that it would be a good idea to switch. I guess it doesnt break down well and clumps up easy.

Anyway all in all very fair prices and very nice techs. I am happy i found a trustworthy plumbing company for any other issues that might arise! Affordable Drain, I will so recommend you to everyone I can. Thank you so much!
Sid G.
Sid G.
1/18/2016
I live in Lake Elsinore but have property in San Diego so finding reliable help is always a problem.  These folks did a great job, offered good advice, and finished up quickly.  Thanks guys.
Brigid H.
Brigid H.
05/02/2022 12:00:00 SA
Waylon just left our house and I've never been happier with this service.  He's friendly, polite, was kind to my yapping dogs, cleaned everything up, explained everything and was quick with his repairs.  I highly recommend this company and Waylon in particular!
J C.
J C.
5/18/2015
These guys are great. I had a main line blockage with roots. They came out within an hour and snaked the roots with a cutting blade and had be back to normal quickly. I had already pulled my toilet and laid down drop cloths to make things quick and easy for them and they were both appreciative and gave me a small price break for doing some of the prep myself. If I ever have a drain issue again, they are my first call.
Nicholas B.
Nicholas B.
09/05/2021 12:00:00 SA
Next time send someone who isn't wearing Black Lives Matter advertising. I'm paying for a service, and not for someone to show up promoting their personal political beliefs. It's bad enough we are bombarded with it all day in media and in entertainment... I do not need it in my home.
Annie F.
Annie F.
1/28/2021
These guys are quick and awesome. They came in while I was working and when I was in a meeting after they finished, they respectfully waited until I was done to chat with me. My landlord has been using them for years! It was a great recommendation from him.
My C.
My C.
7/19/2017
Called yesterday and they came and cleared a drain that Rescue Rooter came out twice to fix.  Their solution was to rip up my floors, excavate and fix a pipe that was totally blocked. I had my cousin, who's a plumber, come out and take a second look.  He suggested getting someone who only does drains. A yelp search led me to Affordable Drain Service.  They were here the following morning, right at the scheduled time.  Where Rescue Rooter said they couldn't get the snake through, Ryan got literally TWICE as far.  Clog schmog! in his words- you don't put a baseball player on a football team. We definitely found the right people to do the right job with Affordable Drain Service.
V K.
V K.
1/28/2020
Very disappointing. Our experience was similar to some of the other reviews I read. We were overcharged-$325 for a clogged drain problem they didn't resolve! When I called back saying the problem was not fixed they wanted another $190. I was told they don't guarantee their work and that my drain needed replacement. Another company came and solved the problem at a much lower cost. The technician was rude. Definitely not a company would trust.
Rachel F.
Rachel F.
1/17/2019
I am a Realtor and always refer my clients to Affordable Drain Service. All of my clients have been pleased with their services over the many years that I have referred them. They are always reliable and have great customer service.  For instance, the other day I was at an inspection where their technician had already finished, and my client asked where a good ground clean-out location would be (the only access point was on the roof). It would have been easy for the technician to tell him it is too late, but he went back on the roof and put the camera back in to find a good location.  Another time, one of my clients got an inspection from another pipe inspection company who could not get the camera far enough into the piping.  I called Affordable Drain, and their technicians worked hard to manually get the camera down far enough, and after a lot of effort they got the footage we needed.  Always 5 star service from this company!
Calie C.
Calie C.
10/17/2019
Jason was very helpful, efficient, and friendly. He came to our house to fix the back up sewage and cleaned up every mess that came out from the pipe line. He came over with his associate Jamie. I would definitely recommend this company. Best pricing amongst the nearby plumbers.
Melanie R.
Melanie R.
12/31/2015
I had to call these guys again New Years eve due to more plumbing issues that they realized was connected to the main drain. Rob and Ryan came out quickly. They couldn't fix the problem today, not their fault because it was a more serious problem needing a hydro jetter. They were awesome. Tried very hard to fix the problem. There was also stuff draining out onto the sidewalk that they cleaned up for me. These guys are the best.
Joseph K.
Joseph K.
9/17/2021
Greg is an awesome guy to work with.  SUPER FAST service.  No hassle or delay.  Drain is now fixed.  Everyone's happy.  Highly recommended. Thanks Greg!
Larry F.
Larry F.
7/19/2014
We have a restaurant and Affordable Drain has done a great job helping us keep our plumbing in goo d shape at reasonable prices.  And...when you really need them they are there to assist.  Drain clog last night could have shut down our operations.  They were there in less than 1/2 hour and the rates on a Friday Night were very reasonable!  Kevin is fast and does a great job.  Dan Diegos gives them 5 stars !!!
M. D.
M. D.
1/22/2018
Our toilet clogged over the weekend and the fill rate was slow.  Service tech, James White to the rescue!!!  He showed up earlier than expected and unclogged our toilet and replaced the fill valve in record time!  We were impressed with James' friendliness, professionalism and strong work ethic.  He answered all our questions and was extremely knowledgeable!  Thanks again!
David K.
David K.
4/18/2022
I was living in a million dollar house that smelled like a latrine even another plumber tried to fix the toilets, claimed it was roots that would require more work, another visit. Waylon came out within an hour of my call, explained everything, fixed the toilets in a snap for a fraction of what the other plumber wanted. Rock solid honest guy who can fix a crapper. First time using them but don't plan to call anyone else.
C L.
C L.
09/01/2019 12:00:00 SA
These people are awesome. Fast response. Ryan connected me with Jason, who came out ASAP. Jason is a life saver!

They fixed what the other plumbing company couldn't. I would recommend them 100%. No complaints, hands down!
Shelly G.
Shelly G.
5/23/2023
Technician James Teak did a FANTASTIC job clearing and cleaning my main line stoppage.  The company was recommended to me by one of its competitors, and I'm so glad they did!  A receptionist answered the phone on the third ring and James arrived within the hour!  

James was warm and friendly; immediately putting me at ease.  He was knowledgeable, thorough, and efficient.  

Like its competitor stated - the cost was Affordable and the service was great!

You can stop scrolling - THIS is the company you want.
Paul K.
Paul K.
5/26/2015
I called on Monday morning and Jeff arrived within an hour and a half. He was prompt and professional. He took care of the drain. He was pleasant and I will absolutely use them again and refer them to friends and family. It was very affordable and fair. Excellent service.
Dawn T.
Dawn T.
5/31/2019
Ryan was wonderful!  He explained everything before he started working & he kept me apprised of his progress while he worked.  He was polite & knowledgeable.  He left our bathroom perfectly clean!  The price we paid was very reasonable.  Hiring plumbers has always been stressful & disappointing.  We will call Affordable Drain from now on!
Diane S.
Diane S.
5/19/2023
This is a great choice for clogged drains! They are punctual, affordable and efficient. You don't have to wait long for an appointment and they follow the rules of your house. They are a great resource for your tenants if you're a landlord.
Review M.
Review M.
01/08/2016 12:00:00 SA
During the recent storms our sewage line became backed up--like so many other folks in SD. We called Affordable Drain and they were swamped with calls but they managed to fit us in at 8pm. Ryan came out promptly at 8pm and worked for two hour in the rain (pouring before it let up). He cleared some of the drain but we had tree roots in the line. He cleared it enough for the night and the next day we had to get the line jetted. Ryan was a champ and kept at the line for two hours doing as much as he could with his tools. We were all impressed by his dedication and skills. He was super friendly, especially since he began work at 7am that day.
When you call Affordable, make sure to ask for Ryan.
David S.
David S.
7/21/2021
Our daughter's house had all toilets and showers backed up. Ryan W. came to the house and scoped the line. Within a few minutes he identified the problem, explained what it was and discussed how he would correct it. He jetted the piping and cleared the drain line within a few minutes. He then viewed the line going out to the street. It was full of roots which he cleared with a high pressure nozzle. Ryan was very efficient and kept us informed during the entire process. I would definitely recommend Affordable Drain Service for any sewer line problems.
Rebecca G.
Rebecca G.
3/26/2020
Our drain leading out to the alley was clogged, and we called Affordable.  It took them 3 visits (and we were charged each time despite a 30 day warranty) to get the clog fixed. We won't be calling Affordable again.
Dr. C.
Dr. C.
9/29/2016
Don't you hate it when you call a plumbing company and they say we will be right out with a free estimate and you know they're going to charge you a fortune? This is not that plumbing company. I called and left a message with the answering service; a beautiful voice called me back first thing the next morning, gave me a direct quote.  I knew exactly how much I was going to pay  and she sent the team out that day to take care of my problem ...the service team was on time, friendly, helpful and so thorough they actually saved me  quite a bit of money; instead of paying $200 I paid $88 for two drains, and I couldn't be more pleased ...thank you Ryan K for great service .
Laura R.
Laura R.
3/30/2018
After having used them in the past, I called Affordable after noticing toilet paper coming out of an outside drain (bad sign, right). I was given a same day 2-hour window and Rob H. showed up within an hour. He was courteous, empathetic, and professional.  Went down past 100 feet and solved our issue quickly. We hope we don't need this service again in the near future, but if we do, we will call Affordable!
Ian H.
Ian H.
7/23/2021
We had a clogged kitchen sink drain. I was referred to Affordable Drain Service by a neighbor and I'm so glad to have called them. The person who answered the call was very helpful and informative, and scheduled me quickly. Kyle, the technician who did the work, was incredibly professional, thoughtful, and thorough. He explained how our drain line worked, then had it cleared within a few minutes, and left us with sage advice on how to reduce build up and keep our drain working smoothly. Affordable Drains will definitely be my go to service in the future! Thank you Kyle and ADS!
Erin M.
Erin M.
7/25/2018
Never felt I needed to give a review until today. The showers in both my bathrooms were backed up and not draining at all. I called other companies first but was given high prices and they weren't available to provide the service at that time. I called Affordable Drain and they were able to get my on their schedule and within 2 hours they were on their way. When the technician Marino arrived I explained and showed him the problem. I told him how the other plumbing companies usually cleared the drains through the clean out in the front yard. He thought that was odd and told me he would be able to clear it from one of the bathrooms. He did just that!!  Marino is amazing and I know who I'll be calling next time I have a plumbing issue. Thanks Marino!!!
Gabrielle B.
Gabrielle B.
5/14/2018
Had called a plumber that I usually do business with because of unclogged drains.  Their answering service told me they would call but I never heard from them.  The next day I searched the Yelp reviews of my second go to company.  I read the good reviews, and some of the recent bad reviews to figure out if there is a serious defficiency.  One of those reviews mentioned that my go to company wanted too much money for cleaning out drains, so the reviewer ended up calling Affordable Drain Service and was very happy.  Called them about 8:15am  and they came out about 10:30am.  Marino was courteous, friendly and efficient.  I'm very happy with the work.  They charged exactly what they quoted ($95)
Andrea H.
Andrea H.
1/14/2022
I came home from vacation at 11pm  to find my sewer line blocked.  No fun.  I called early the next morning and Ryan was at my house within 2 hours.  He cleared it, showed me what was going on on the sewer camera, told me hydrojettjng would be a good idea. He was honest and didn't pressure me, just gave me his recommendations and told me why.  So now my sewer lines are very clean and I can rest assured this won't happen again anytime soon.  I like the fact that this company just does drains.  They have the right equipment and expertise.  Thank you!!!
Dani M.
Dani M.
6/25/2021
Kyle with Affordable Drain Service was very timely and was able to solve the root of the problem. We have had other services come out and try to fix the issue in the past with little luck, however, Kyle did a great job immediately.
Can't thank him enough for his amazing work.

- Michael owner of La Jolla Kayak
Sue W.
Sue W.
9/25/2013
These guys do a great job. They came out to clear a line and the next day it started acting up again. They came right back out and fixed it with no charge (there was a huge root further in the pipe).
Kevin was our tech and we have previously used Nick. They both know their stuff and I will continue to use them.
Lindsay H.
Lindsay H.
10/29/2020
We have used this company several times now and they are awesome. Most recently, we had Martin at our house to clear a master sink drain. He checked a second master sink drain as a courtesy, and ended up finding a diamond necklace that is incredibly special to me and that I had not been able to find for over one year. I couldn't believe it when he walked out holding it! That just speaks to how detail oriented and honest this company is. Will definitely continue to use Affordable Drain Service.
Lisa D.
Lisa D.
05/01/2019 12:00:00 SA
Ryan came to check my bathroom drain and he was quick, professional, and friendly. This is my first experience with a plumber in San Diego, and I would gladly use their services again.
Jake D.
Jake D.
1/13/2022
By far the top drain company in San Diego! They have always responded in a timely fashion and have the best prices around. All of the staff are very professional! The only drain company I'll use!
matt s.
matt s.
11/18/2022
Josh was the tech that came out very professional and honest highly recommend him and this company,fixed clogged kitchen sink within 30 min ,smart ,clean,and excellent service!!
Stephanie J.
Stephanie J.
06/01/2023 12:00:00 SA
This is the best company ever! Technicians are expert, great problem-solvers, extremely competent, efficient, kind, and courteous! They have helped us out  a few times now with our very old plumbing and saved us from huge problems! We highly recommend this company!
Gwen M.
Gwen M.
12/06/2018 12:00:00 SA
Great service from Affordable Drain!  We had a blockage in the main drain to our house and they were able to send their technician James out the same day.  James called when he was on his way, was very knowledgeable, professional and thorough.  He cleared our drain quickly and the charge was very reasonable.  Highly recommend!
Lee S.
Lee S.
4/19/2018
Ryan came out tonight to clear a main drain that put all of our bathrooms out of use.  He arrived promptly, was enthusiastic, explained what the problem was and cleared everything out.  We are so glad for the quick service, positive attitude and professionalism with Affordable Drain Service, and the price was right.  Yay!  We highly recommend them.
Seyed Hani M.
Seyed Hani M.
01/10/2019 12:00:00 SA
I worked with this company few times, they have reasonable services and honest, I was not on site for the last service but they did a really good job and he explained me the problem and recommendations over the phone!
J E.
J E.
1/13/2020
I want to say thanks to the Affordable Drain Service team, from the call center person to the scheduler all the way to Jose who was very professional and thorough in his job.  I called in at 7:15 am today and i was promised that a technician will show up between 9 and 11 today.  Jose showed up around 8:45 am and told me upfront the cost of opening the sewer line.  There was no gimmick and there was no need to even negotiate.  I thought it was fair.  He explained to me what was the problem and gave me some tips on how to avoid it in the future.  Thank you Jose very much for today's job.  Affordable Drain Service is my go to plumbing in the future.
Gus L.
Gus L.
3/19/2014
These guys are the best! The techs went over and above, stayed way late in order to get the job done.
The service and the staff are 5 stars for sure. O hope I don't have to call them again soon, but if I do...I know I can depend on Affordable Drain Service!
Roberto G.
Roberto G.
10/30/2015
Called Affordable Drain to fix a, overflowing toilet at a rental property.  Michael (technician) not only got there sooner than I had anticipated, he went above and beyond to provide thorough and excellent service, making sure that the problem was fixed and the area was clean and dry!
D C.
D C.
3/29/2014
Pipe to city sewage was clogged due to tree roots. Jonathan came out and did a great job. Nice guy and knowledgable about the issues/solution. Service was also less expensive and more thorough than similar job done by ARS in the past.
Katie A.
Katie A.
07/12/2016 12:00:00 SA
Prompt, honest and straightforward compared to other companies I've had out before, and contacted this time. What I thought was a recurring blockage turned out to be caused by a root problem in the main sewer line. Jeff and assistant Joey thoroughly explained all the options, showed me the problem on a camera, and I chose the Jet to get rid of the roots for a while. It was a little more expensive than I anticipated, but won't be in the long run because I'll save on ongoing blockage/callout charges for quite some time.

My only suggestion is regarding video - let the customer know before starting, that a video can be taken of the camera going down. My husband was out of town and I would have preferred to be able to show him a before video when he gets back. Once I asked if a video was possible, Jeff very kindly redid an after video for me complete with him narrating for my husband, awesomely helpful!

Your staff are a credit to you, and Joey is a great trainee, very polite and knowledgeable, explaining what was happening throughout.
Marla M.
Marla M.
10/22/2014
Had 2 different plumbers out to clear a backed up sewer line due to tree roots in the last 4 months. Thought the problem was fixed each time and last night my sewer line backed up. Oh no, not again!
I was disgusted and didn't know who to call so I searched yelp for about 1 hour and came across Affordable Drain Service, liked what I read about them.  I called them early this morning and gentleman I spoke to was very nice and informative. He gave me a price for the service and said that someone could come between 2 & 5. They called at 3:30 and said they would be here within 20 minutes. Kevin and (Ryan in training)  arrived and I explained the problems I had been having the last 4 months.
Kevin & Ryan were very knowledgeable, and explained everything they did along the way. They fixed the problem completely and at a very reasonable price. I can't thank them enough, Thank you, Kevin and Ryan!  Would definitely recommend them.
Marianna C.
Marianna C.
2/23/2016
Clogged pipes - what a drag!  Certainly an unpleasant experience & way to spend your time & money.  But, having clear pipes will keep you from having to go through the hassle of MUCH bigger and more expensive problems.  The team at Affordable Drain will help you prevent the much bigger and more costly hassles.  They're pleasant (uber-patient with my many questions), responsive and thorough.  We've had no drain issues during the 10+ years we had their annual preventative maintenance clean-out.  VERY well worth the nominal cost.
Mike E.
Mike E.
10/29/2015
These guys were fantastic.  We had a backup on our main line that caused some minor flooding in our bathroom.  After having another company snake the line, we decided to have Affordable Drain come out to scope the line with a camera to find out where the clog was.  These guys came out on time and went right to work.  They quickly found out the problem was not under the house (thank god) and that we had a second clean out in the front yard buried 3 feet deep that they could not see past. Needless to say I was worried we wouldn't be able to clear the pipe without calling someone else out.  That's when Billy Teeter and Ryan K. grabbed a shovel and went to work.  Not only did they dig the hole to find the clean out (which they didn't have to do), they scoped it with a camera and jetted the line with 3,000 psi's.  It blasted all of the roots out and now our plumbing is back in working order.  Thanks gents.  Great work!  I will definitely use them again.
Gerardo D.
Gerardo D.
12/27/2019
Friendly and professional.  Had a clogged kitchen drain, tried all my usual remedies.  Have them a call, they cane out and had my kitchen up and running in 30 minutes.  Gave  me some tips on how to prevent clogs in the future that made sense!  Thank you!! Highly
Cassandra S.
Cassandra S.
6/18/2022
Was able to book a same day appointment. Kevin was great. Very friendly. Kept the area tidy, and cleaned up after well. Live in a condo. He even went to talk to the other 3 attached neighbors, clearing one of their drains(their bathroom backs up to this unit bathroom & it was a common line problem). Wrote a very detailed report. All this in 90 minutes. If I have to use them again I'll be asking for him. Great customer service by their call center too! They definitely are affordable. I was referred by a plumber I know who doesn't snake drains. Was super glad to get this company as using a plumber can be extremely expensive these days. : To edit this was from a couple days ago.
Erin T.
Erin T.
7/29/2022
I called Affordable Drain Services due to clogged shower drain. The team was professional and responsive, and were able to quickly get me into their schedules. They provided a 2-hour wait time, and the crew that came to my house were on time and provided excellent communication while they were on the way.

Luis and his partner were fast, efficient, and incredibly professional. Would highly recommend!
Michael A.
Michael A.
12/17/2018
I was quoted one price over the phone and then another in person.  Robert told me I don't want to be here a long time cause I've got other things to do, which made me feel like I was not a concern of his.  He quoted a higher price but since it was only $25 higher I said no worries.  We paid $250 for three drains but he only did the toilets and he didn't do the shower.  I was told they would charge more to come back and that I was only changed for two drains.  We were told they would come back out on Sun but they would charge us overtime even though the job wasn't done right the 1st time.  I was told they wanted to scope the pipes out with a camera and that would cost $250 or more and that they wouldn't re-snake out pipes unless they did that 1st.  I told Dan the office manager that I would prefer they do the shower 1st and re-snake the toilets cause Robert didn't do a good job, but I did agree to having them come out, but after I told them I would not pay one more dime for the shower and I was going to go down to my bank and put a stop payment and Yelp them = Robert refused to do anything.  I get that, but if your service writer and Robert told me the correct pricing and did out shower and drains correctly = we wouldn't be in this situation right now.  I went to Home Depot and bought a snake and after watching a video or two on YouTube I decided to do it myself yesterday cause we were about to have an overflow issue again which would flood out or downstairs again = argh.  That is when I found out that the shower was not snaked at all, and even Dan confirmed with Robert that he didn't snake our shower at all.  I also hit some pretty major clogs in the toilets so Robert was in a hurry and he didn't do a good job and for that reason = why I don't feel I should have to pay extra for they didn't do what was promised now did they offer to do it without a huge up-charge.  I understand Xmas is coming up and we all have things to do but this is just not right and I will not recommend them to anyone, and I will be posting on FB and I will have their name on the tip of my tongue for a very long time cause they didn't do a good job at all and they could of made it right, but they refused to come out and take care of it on Sunday which was one day after we had our flood cause they already had 7 folks ahead of us.  How to you take care of new clients when you haven't even taken care or the client you just charged $250 to snake out two drains when it was suppose to be 3?  I have a call out to Craig who is the owner and I have not heard back from him and that was over an hour or more, and they said they would give him a shout and when he is finished with his current job that he would give me a call = just shows how much they truly care for I should of received an immediate phone call back or within an hour at the most to be accommodating on my end.  I will update this review if I hear from Craig and I have a good result with him...if not I will let this stand on it's own :-(  Update...no call back from Craig = they are leaving us high and dry...well not high and not dry but well they abandoned up and our drains are still backed up.  I would not recommend these guys to anyone...
Andy O.
Andy O.
09/02/2020 12:00:00 SA
I called Affordable Drain Service in the late morning and the receptionist said their tech would be there between 2 and 4pm.  The tech, Ryan called at 1:15 and said he would be there in 15 minutes.  Ryan was very courteous and professional.  He had the drain cleared within 30 minutes.  I will be calling the owner, Craig Post again to have my sewer line scoped and pressured washed.
Missy V.
Missy V.
1/13/2017
I called a local plumber and explained that my washing machine was draining onto the floor (blocked standup pipe) and my bathroom sink was very slow.   The plumber recommended Affordable Drain and JOEY came out, was super nice and loves dogs AND fixed the drains AND replaced pipe that was broken just to be nice AND completely cleaned up the floor and walls with simple green.  This is an awesome company - deserves 6 stars
Chris L.
Chris L.
9/28/2009
Our condo building had a sewer line blockage so raw sewage was spewing out from the building and onto the sidewalk and boardwalk at the beach.  So it was urgent that the issue get resolved ASAP.  It was also a Sunday and the Bolts were playing at home so I wasn't sure how quickly someone could come out.

I called their #, got the answering service, and got a call back in 15.  The guy that was on call that day, Dan, said he had a couple of calls in front of me and it would be 3 hours.  He showed up in a little under 3 hours as promised (and called on his way), fixed the problem, educated me (in a non-condescending way) about sewer drains, and was out of there in an hour.  All that on a Sunday after 5 p.m. for $162.  They carry around an itemized price sheet with them so there's no funny business.  And if that same drain clogs up within 30 days they'll come back out and unclog it for free.  They only do drains, no other plumbing, and they're on call 24/7.  

I had previously used Affordable on my shower drain and had the same great experience.  This experience was just the icing (poo icing, nasty!) on the cake.  Definitely call these guys before Bill Howe Plumbing, you won't get ripped off.

5 stars Affordable!
Paul W.
Paul W.
3/29/2017
Not impressed. Blocked toilet in master bathroom. Tried for best part of Sunday to clear blockage but too far down for usual 3 ft toilet snake, so called in pro's. Rob from affordable plumbing  turns up at 4pm and my wife explains what we've already tried. He realizes it's not going to be a 5 minute job and makes his excuses about not being able to isolate the water to the toilet as he'd need to remove it (claimed isolator valve felt like it would break) and leaves... Guy didn't even attempt anything to tackle problem and parting words to my wife were it's been a long day.. funnily enough I get home and turn off the water to the toilet no problem- not that it even needed doing! if  Thanks for nothing
Lakoma G.
Lakoma G.
7/14/2016
I needed help with my sump pump on a Saturday - and they arrived quickly. It was fixed within a matter of minutes and the price was fair. I would use them going forward and recommend them highly.
Elizabeth B.
Elizabeth B.
06/04/2014 12:00:00 SA
I've used affordable drain service many times at my own home in Scripps ranch. This time it was for my elderly father's house in la Mesa.  I normally like to be there when he is having work done but felt comfortable with ADS.  The serviceman (Johnny) was prompt, clean, and did a great job.  My father was very happy.  I would highly recommend them.
Stephanie L.
Stephanie L.
12/16/2015
My kitchen sink backed up all the way into my bathroom sink. From the first phone call, they were incredibly courteous and helpful. Rob did a great job fixing the previous homeowners botched repair job. He was friendly and upbeat, apologizing because it took him longer than expected. I was not inconvenienced at all. They cleaned up after themselves and the prices were very reasonable. I will definitely use them again!
M F.
M F.
08/12/2019 12:00:00 SA
Turns out I have a 3 foot long tree roots growing into my drain that was causing all sorts of headaches. I called the company at 8 AM. Their tech Robert came over by 9:45 & problem is solved by 1030. Thank you!
Julie C.
Julie C.
8/21/2020
I had originally messaged a few different plumbing companies back last November when my shower drain was smelling...not great. Most of the other companies either blew me off or basically told me they'd have to rip my bathroom apart to find the issue. Daniel from Affordable Drain Service took the time to write a detailed reply of what the possible issues could be and was not pushy about coming out to tear up my bathroom. I had made a mental note to myself about that and I finally called them up again recently because the same downstairs bathroom had a slow toilet that clogged if you looked at it funny and a slow sink on top of the funky smelling shower.

Ryan came by exactly at the beginning of the time frame that he said he would be here, wearing a mask, and he immediately fixed my sink (for free; it was a gunky sink stopper...shame on me), diagnosed the issue with my toilet, and put a camera down the drain so that he could see if there was an issue with the sewer line. Luckily there wasn't anything wrong with the drain or the sewer line, but he was nice enough to explain a couple of things that could be causing the shower drain to smell, none of which were huge issues. Everything was fixed super quickly and I'm happy that my bathroom didn't have to get torn up! Would definitely recommend these folks for your drain needs :)
Bonnie F.
Bonnie F.
09/10/2021 12:00:00 SA
Let the water flow!   When Courtesy Plumbing advised they don't do clogs, I asked for a referral, and they suggested Affordable.  Called yesterday about slow draining bathroom sinks, and Kyle came out today.  He was kind, professional, knowledgeable, thorough and quick.   The pipes are all clear in the master bathroom,  and he also got rid of a drain stench  in our other bathroom as well.   Highly recommend!
Angelica H.
Angelica H.
2/25/2013
I use these guys whenever we have a backup in our drains. They are fast & get those drains cleared ASAP!

I recommended them to my parents & they used them too & my Mom was really happy with them too.
Kathryn S.
Kathryn S.
02/01/2017 12:00:00 SA
***Unfortunately we really cook in our kitchen...not just take out!  The crew came out on time and did a wonderful job!  I HIGHLY recommend them!  Don't hesitate in calling them!***
Chris T.
Chris T.
02/08/2016 12:00:00 SA
Pros: Quick service, nice attitude on the technician, did exactly what I asked quickly

Cons: Bait and switch pricing, running the business through his phone while at my house and charging me for it, never saying that the quote over the phone was different than the price I would be charged, not telling me that the hours he spent on the phone and working at the already solved problem were actually going to cost me more money, leaving saying the job was not complete and needed to come back out with cameras and a larger crew (when the job was complete), offering token discounts off a bill still way larger than what was quoted over the phone and in person, disputing the events by the owner (?Dan?) over the phone and justifying why the tech should be charging me MORE than what he did, essentially calling me a liar over the phone.

Longer version:
I called Saturday for a mainline back up. I had had this issue before and my regular plumber was not available. I needed 100-120 ft snake run through some roots in the front yard. Received quoted price twice over the phone and once in person of $250 for going in the roof and $200 for the toilet pull. I said lets try the toilet pull. Tech started the work but then immediately was receiving phone calls and messages through out the whole time he was here. I told him to take whatever time he needed, offered him something to drink etc.. When he was able to get the second drum on the snake he ran it all the way out (?150ft) and pulled it back. (this is when the job was completed) then he tried again and said he hit something at ~130ft. I asked if he had tried to run water down it since he cleared the pipe at 150ft already, he said he did and could still see it in the bottom of the pipe. I went to the lowest spot in the house (garage basin) and saw it was clear, ran 20 gallons of hot water down and saw everything was moving fine. I couldn't find the tech. He was outside on the phone again. He apologized for being on the phone for so much, said that he was responsible for all the calls tonight and that it was a crazy night, one guy (tech maybe?) had failed to show up and didn't call. I was understanding. He kept trying to snake the pipe since he said he still saw water in it (which maybe he did, but the mainline was clear non-the-less). I suggested he try running water down it, he balked at that. More calls, more snaking, more me saying do what you got to do. Finally he came to me and said he could spend all night here but he didn't know what was wrong and that it would be really expensive. I told him to stop at this point. This is the first time anyone had said the quoted price would change. He left sorry and saying that they could be out Monday with a camera to inspect the line. He gave my an invoice for $350 a full $150 over the quote. He said he didn't charge for the cost of the second drum (which I specifically asked for on the quote) and he took off one half hour. So total was 2.5 hours, $200 for the first 1.5 hours and $150 for the next hour. I questioned him about that, he was sorry, said he had to charge his time to something, can't spend 3 hours at a site and not charge for it. It was seven PM, I had 2 week old twins, a toddler and a wife standing 15 feet away so I signed the bill and paid instead of fighting over it.

I did two things right after he left. I called the office immediately to discuss and left a message and I ran hot water down every faucet in the house for 10 minutes with no issue. I called again on Sunday and left a message. Finally spoke to someone Monday who said that if it were up to her she wouldn't have given me any discounts and that I should be happy with the bill as-is. I asked to talk to someone else. Shortly after that Dan(?) called me back and I discussed the above. He did not once look at it from my side. He even had the audacity to say that he didn't charge me for HIS time when the technician call him at his house that night to ask for advice! I suggested that he discuss this with his tech or look at the number of hours his tech was on the phone and not working my job, he evaded saying it was not possible. Yet they have GPS on the truck and knew he was at my house from 3:50 to 6:50PM. Dan repeatedly asked me if I thought it was fair for them to work at my house for 3 hours and get paid $200 for it which works out to $66/hour and no one works for that much. I restated my argument repeatedly, 1) I got a quote for a job, a specific need that I knew would solve it, 2) the technician solved it very early on, did not admit it and kept working 3) the technician was on the phone for way over an hour running the call center for the night and charge me for that. After running through the argument 3 or 4 times with Dan I hung up. And here we are.

If they had quoted me $500 I would have paid it. I need the line clear and was pretty desperate. But they didn't work on my problem while they were here, or respect me when I called to discuss... so this.
Diane S.
Diane S.
09/02/2021 12:00:00 SA
We needed three bathroom sink drains cleared out, and inspection of a sewer line from our house to the street. Ryan was our guy. He was polite, and got the job done quickly and completely. Hubby and I have some health issues and need to be very cautious when it comes to covid. Ryan wore a mask from the time he got out of his truck until he was completely done. During the sewer line check, when he was outside about a foot from our open garage door, I told him he didn't need to wear the mask. He thanked me and said he would keep it on. I most definitely will use this service again.
Greg F.
Greg F.
12/06/2021 12:00:00 SA
Absolutely the best service in the business. They were actually refereed to me by two big competitors in the area, as I was in need of a toilet unclogging. The big companies were of NO help. Can't get out there for 24hrs to 2 days. Called Affordable Drain Service. From the first phone call the were kind, understanding, upfront, and most of all honest. They gave me a 2 hour window and within 45 minutes Kenny was at my door. Friendly, informative and nice he gave me all the options and costing. Within 20 minutes it was fixed. This company is Amazing!!!!!
Jameela P.
Jameela P.
9/14/2021
My regular plumber was booked 2 weeks out and referred me to Affordable Drain Service. They came out the next day. The plumber was punctual, courteous and provided some good information regarding my stoppage issue. The price was a little bit more expensive than my regular plumber, but I'd definitely refer this business to others needing a good plumber.
Elaine R.
Elaine R.
06/06/2007 12:00:00 SA
Quick to respond and affordable.  Charge $78 to clear a line and will guarantee work.
Steven K.
Steven K.
03/01/2018 12:00:00 SA
Just had Mathew Hurtado from Afforable Drain Service fix a big clog / backup in my kitchen sink.  He was friendly, professional, quick and very personable.  I'm usually a do-it-yourself guy, buy I'm a big fan of Affordable Drain Service now.  A great value and fixed it in under an hour... would've taken me four hours assuming I had the appropriate equipment, which I don't.  I highly recommend this company and will definably us them in the future.
Alyssa S.
Alyssa S.
04/01/2023 12:00:00 SA
Nice company. I used to use Pacific Drain but I heard they're not as good since they were sold. Found this company on Yelp - lots of high ratings. They arranged a same day visit with me (12 noon - 2 pm window - they came right at noon).  We had one shower clog and one slow draining sink. The shower was $125 and then they threw in the sink for free since they could fix it quickly with a zip-it instead of snaking it. Kevin and Dylan were respectful and did what we needed. Will use this company again!
Daniel R.
Daniel R.
1/20/2020
I paid close to $150 to have a plumber come out. The response time was very delayed, and had to wait multiple days. The plumber said the issue was fixed and my water went down the drain. I left for the holidays, and upon my return the issue was still present. I called to notify them that the issue was still ongoing and it wasn't fixed the first time. They told me that there was no guarantee on their work and that I would have to submit another work ticket (hence pay another $150) for them to come fix the issue they never fixed the first time. Stay far away from this company for any plumbing needs!
Bonnie O.
Bonnie O.
5/20/2018
After arriving home after a weekend in Vegas our house guest greeted us with the bad news that our bathrooms were out of commission since our mainline sewage line was backed up due to large roots overtaking the line.  They cleaned and jetted out the intrusion until 100 percent of the roots were removed.  Rob and his associate were professional and took care of the issue immediately.  It's a very personable company with a great team and I highly recommend them for any drain issues you may encounter.  They also responded to our call quickly and made the entire process a relaxed experience.  Affordable Drain Service deserves this review and the positive feedback posted by other satisfied customers!
Bradley S.
Bradley S.
08/07/2019 12:00:00 SA
Had a bad leak and needed immediate service. They came out within an hour and had it fixed 30 minutes later. Robert was my technician. Super knowledgeable and friendly. Will call them first.
Cyndi L.
Cyndi L.
6/18/2019
Jason was fantastic!  The first thing he did when arriving at my house was to notice me and a neighbor struggling to load a file cabinet onto her pickup.  He immediately came over and kindly offered to help us, and easily got the file cabinet into the truck.  It had been recommended to me to have my drains water jetted.  Jason suggested that he camera the line again in case that was enough (rather than my paying extra if it wasn't necessary).  He camera-ed the line from two clean-outs, and was able to leave me with a photo of the dilapidated connection, and he marked where it needs repair.  He was respectful, kind, professional, cheerful, and he likes his job.  It's great to work with someone who enjoys what they are doing.  I will use them again if I need my drain lines cleared.
Bill M.
Bill M.
05/04/2015 12:00:00 SA
Affordable Drain was recommended by our plumbers and they are outstanding.

Clogged kitchen drain. Tech arrived on time and gave accurate, almost to the minute, call saying he would be there in 10 minutes. He was professional, pleasant and competent. Tested the drain as he ran the snake to assure finding real clog. Ran the snake all the way to the junction with the main line. Very impressive.

Total bill = $88. We have been charged more in the past for much less service.

Cannot recommend these guys highly enough. If you've got a drain problem, they are ONLY people to call.
Maria W.
Maria W.
03/06/2020 12:00:00 SA
I can't believe I haven't written a review for Affordable Drain before now!  I LOVE these guys!   They are the least expensive of ANY drain clearing service in San Diego PERIOD!  I used to work for a plumbing shop here in San Diego for a couple years and I was aware of Affordable Drain (and how nice the owner is) and so when I needed a drain cleared, I called them and they do not disappoint.  They're all really knowledgeable, efficient and don't try to sell you on more services.  You can trust them.  I've used them at least 3 times in the past 4 years and have never been disappointed.
Carol H.
Carol H.
6/15/2019
Jason Podgurski arrived on time with an assistant to scope the sewer line for the house I am buying which has a couple of trees with very invasive roots.  He was efficient, friendly, knowledgable, and answered all of my many questions very patiently!!  They cleaned everything up very quickly and asked if we had any other questions several times before they left.  He mentioned this was his last job of the day because it was his birthday!!
I highly recommend this company and Jason!
N W.
N W.
5/22/2014
After doing a little research with BBB website and reading previous yelp reviews, I decided to give this company a call for a 100% clogged pipe running from my kitchen/laundry room to the sewer line.  I could not even wash dishes, water was at a complete standstill.  I called late in the afternoon and was given an appt for the next day. The servicemen showed up in the time slot provided to me (Ryan & Steve), and were very courteous.  They listened and immediately was able to recreate the issue.  Right away it was explained the best way to snake the pipe (recommended first) was via the roof vent, so one got up there, went to work, and the other one stayed in the kitchen and laundry room to check up on when the issue was resolved.  It took almost an hour, the pipes were so clogged!  I had originally wanted to have a camera inspection as I thought I might have some tree root problems, but the gentleman explained to me why did he not feel this was the issue, and suggested I did not waste my money.  So instead, I just asked them to snake the 2nd vent/pipe system I have in my house as a preventative measure.  They were there already, so why not.  They said no problem and went back to work.  By the time they left it was a two-hour visit, but my total payment was $180.00.  It was well worth it.  I was also given a few little tips on how to prevent minor issues.  I can now run water from my kitchen sink and do the laundry at the same time (hadn't been able to do this in 18 months).  The house I moved into is an older house (1960s) where the pipes are problematic because they are cast iron and small.  Although this happened 4 weeks ago, I waited a month to see if the issue would resurface, but I have to say, everything is working just fine and no problems.  Hence the 100% satisfied customer review.  I would recommend this company, based on my first experience, to a friend.
Jim M.
Jim M.
2/13/2018
I had a sewer drain issue today that put my house and rental unit out of commission. I called my regular plumbing company, but they were booked up for the next two days. I was referred to Affordable Drain Service because one of my lines has a liner in it and cannot be roto-rooted with a conventional machine without damaging the liner. I didn't know that and it is definitely info a homeowner should know.

Affordable Drain Service has a high pressure jetting machine that unclogs the sewer line which in my case was roots from a neighbors Ficus tree that invaded through the city's unglued connection to my ABS line. This line was installed about three years ago after the ficus had penetrated one of my cast iron lines. Plus, they use a camera to verify the root cause (no pun intended) of the problem and then verify with the camera the blockage has been cleared.

Nick K. and another technician arrived in the time window given and did an excellent job of resolving my issue. One pays more for the jetting machine use, but in my case it was worth it and a lot faster. They were very professional as well as very helpful. I will definitely use this service in the future as needed.
Vince C.
Vince C.
03/11/2017 12:00:00 SA
Great service!  Saturday night 8pm nothing is draining from my entire house.   Seth shows up after 1 hour of my call, works his butt off and all is well.  Can't say enough about his professionalism and work ethic.   THANK YOU!
Christi Z.
Christi Z.
9/20/2021
I've dealt with a few shysters dealing with a clogged drain in the past. Now I will never have to again. This is the only company I will use going forward. Honest, quick, efficient and less expensive then another company I had put earlier today that didn't even get my drain flowing. Affordable Drain Service truly is the best.
Thank you!!
Misty H.
Misty H.
12/29/2020
I was referred to Affordable Drain Service by another company, when I called about a sudden problem, water overflowing, after showering and flushing in the morning that affected both bathrooms. The next morning Kyle called before the appointment and arrived on time. I really appreciated his professional and personable manner in what was a stressful situation. He was very thorough in checking everything out - there was a main line blockage. Kyle conveyed information clearly. He showed me the roots that had grown in pipes probably over two years. It was interesting and reassuring to learn a bit about how things work.
So glad I found this service. I'm definitely recommending this company to my friends. Thank you!
Wendy G.
Wendy G.
08/05/2013 12:00:00 SA
Daniel was my service tech. He was very honest and informative.  He gave me the good, bad, and the ugly of our situation and then solved the problem without it having to get past the best senerio!  He was such the hero of the day!  He even spent extra time to hear us out on some other drain issues not related to this call and gave us option how to tackle those issues. I would absolutely recommend this company and most especially Daniel who had to work late on Friday evening to help us out and save the weekend!

Thanks Daniel, hopefully see u soon for the rest of our drain issues!!!
Paul A.
Paul A.
4/13/2015
Affordable Drain Service sure seems to hire the right people. Their technician, Scott, came out today to clean the drains at my parents' house. There was a fairly major clog in the sewer line so he needed to get it from the roof. He did an awesome job and he was extremely thorough. He cleared the clog and then ran his camera down to make sure he got it all. When he realized it had not all cleared, he continued until he got it all cleared out. Worth every penny it cost me. Scott was friendly and confident and a very good worker. Customer service is not lost on this young man. Thank you Affordable Drain Service. And thank you, Scott. Job well done!
Jennifer D.
Jennifer D.
08/09/2021 12:00:00 SA
Greg came to unclog a few drains for us. I had one sink and one shower that were backed up and another bathtub that possibly was backed up. It took him about 5 minutes to unclog the sink (and most of that time was spent cleaning the crud off the drain plug after he removed it). After popping the drain cover off the shower drain, that unclogging was also quick. I was thinking that the clogs were further down the drains, so I was pleasantly surprised that he was able to address them so quickly. I also got to watch so now I know how to disassemble the drains in the future so I can clean them out myself. I'll definitely use Affordable Drain if the need arises in the future.
Trevor M.
Trevor M.
06/01/2023 12:00:00 SA
Eddie came by did my bathroom sink unclogged me. 10/10 hope he unclogs me again. cheap and quick would reccomend for anyone needing to be unclogged.
Vivian B.
Vivian B.
02/06/2021 12:00:00 SA
I had a clogged toilet on a Sunday when I had house guests. I called my usual plumber but he didn't have anyone available to come out. I randomly picked Affordable & they had someone available right away. The tech they sent, Kevin, was wonderful. He augered the clog out, made sure everything worked & cleaned up after himself. He gave me some good advice on how to avoid problems in the future.
Btw, Affordable charged less on a Sunday than my regular plumber does on a weekday. I would recommend Affordable Drain service to anyone.
Mike B.
Mike B.
5/15/2018
Had a surprise backup in the pipes, causing both of the upstairs toilets to clog.  Called a few different plumbers and got the obligatory let me take your name and number and a technician will call you soon.  1 call back came two hours later.  The other call never came at all.  Lucky for me, my third call was Affordable Drain Service. The girl who answered the phone was professional, helpful, and didn't treat my call as just another job.  She was able to get the techs out to my house in less than an hour.  Rob and Pat were professional, knowledgeable, cleaned up after their work was done, and had the bathrooms running like they are supposed to in 45 minutes.  I would highly recommend them to anyone looking for plumbing work to be done!
Tod L.
Tod L.
1/14/2022
We had a pipe clogged by hardened oil and Ryan fixed it quickly and efficiently. He answered questions that I had and was very helpful. This was a good experience.
Vicky B.
Vicky B.
07/01/2021 12:00:00 SA
Had a problem with the toilet and shower. Kyle was the plumber that came out. He was very knowledgeable, took care of the problem right away. Very professional. Thank you!
Eudes P.
Eudes P.
9/25/2018
Affordable service, fast, clean and effective. I recommend these guys since I keep calling them whenever something goes wrong in our house.
Tri City M.
Tri City M.
8/19/2021
Greg came to our office this morning to evaluate a drain issue. What a good guy. Honest and very nice. Easy to talk to and set me in the right direction. Will use Greg and Affordable Drains again!!
jimmy s.
jimmy s.
2/22/2020
Ryan came out last night and cleared a clog in my kitchen. He was professional and courteous and explained everything he was doing. Thank you Ryan.
Wendy A.
Wendy A.
4/15/2013
Affordable Drain is #1 in my book!  I have used their services for years, literally, and I have always received, fast, courteous technicians offering AMAZING service.  I am in Real Estate & refer them to everyone without hesitation.  The last (2) visits (one @ my home & one @ a rental property) were unfortunately hours long, yet the bill & the explanation were extremely reasonable.  It's rare these days to have good ppl do good work, and not charge an arm & a leg.  To top it off, they guarantee their work!  Be sure to call Affordable Drain next time you have a clogged drain -you'll be glad you did!
Marisa C.
Marisa C.
11/23/2022
Our kitchen sink seems prone to backing up. We needed it snaked for the second time in 3 years despite our pretty diligent use of the recommended dish soap and hot water flushes. In any case, the guy who did it last time never called me back. But Affordable answered my call and was over within a few hours. This was late October 2022. I recommended to a friend who had a blockage a week before Thanksgiving and they were booked out a few days. So I got lucky, I guess. Kenny was great!
M A S.
M A S.
7/15/2016
This is the second time that I've called Affordable Drain Service for an after regular business hours drain cleaning.... Last time was right before a party (like an hour before!) on a Sunday morning, the technician arrived even faster than anticipated and the party was saved!  Awesome, awesome service!
This evening I saw sewage was attempting to escape it's pipe about 6:45pm.  Cancelled my evening plans, called ADS (now in my phone contacts), was quoted the after hours rates ($168) and told the tech would call very soon.  Mike showed up by 8:30pm, well within the anticipated window of arrival.  He was pleasant, professional and thorough, and my sewage is now on it's way to the treatment plant and *not* spilling out into my yard.
It would be nice if sewer lines would clog only during regular business hours, but they don't watch the clock.  For the price, I have received fast service by personable and professional techs and am very happy with this company's performance.
Todd P.
Todd P.
05/11/2023 12:00:00 SA
I'm so impressed and thrilled with Affordable Drain and Pipeline Services. I had a clogged line in my building, and the tech couldn't get into the suite he needed to. He was so nice.  He told me it was no problem, and he'd come back the next day. By the next day, I had multiple sinks beginning to overflow. I called, and within an hour they were back. They cleared the lines and my tenants all said how nice the tech was. He even cleaned out the sinks. Thanks for providing great service!
Melanie K.
Melanie K.
5/19/2020
I have used Affordable Drain a few times over the last 15 years. This is the most professional and honest drain business you will encounter. (There are a few out there that will do some bait and switch.) On my most recent service call, I had a huge mess in a guest bathroom that was the result of tree roots getting into the pipes. They used a camera, figured it out super quickly, and took care of the problem. The price was reasonable. And now with the Covid-19, they are being super careful. They are wearing masks, social distancing. They are taking employee temperatures daily. If you are going to have a drain service come to your home, this is the one you want.
Kerra A.
Kerra A.
11/27/2017
Just our luck we clog our toilet on a holiday weekend, seriously the day after Thanksgiving.  After an entire day of feasting like beasts, our full household clogged the toilet after letting nature take its course.  We tried contacting other plumbers and a lot of them were either closed for the holidays or completely booked for other stuff over the next two weeks.  Luckily another plumbing service recommended that I contact Affordable Drain Service.  I called and a service tech was at our house within an hour.  He was able to unclog our toilets in less than 10 minutes! Awesome customer service and highly recommend them!
Elaine W.
Elaine W.
7/16/2013
I have used Affordable Drain in years past in my older home and have been very satisfied.  

Today was no exception.  I had sewage coming out my clean out at the side of the house early July.  They came out and used high pressure water after snaking and all seemed well.  Today, I noticed the same problem, so I called as the previous work was under the 30 day Guarantee.   I was told someone would be out in under 2 hours, which they were.  

Kevin Roach was the service technician today along with another guy and I was so pleased with Kevin.  He checked the bathtub, other toilets, etc., etc., until he came up with the solution with my low flow toilet to get more water flowing to push everything through the pipes, along with instruction on not using Costco TP any longer and switching to Angel Soft for the older pipes in my home.  

They were both polite and respectful and did a wonderful job.  
Kevin especially impressed me for going beyond the call of duty while here.  

From the pleasant person on the phone when you first call to the technicians to the guarantee, this is the company to call for a clogged drain.
Rachel F.
Rachel F.
10/07/2015 12:00:00 SA
They arrived on time, were super professional and hardworking, and they didn't rip us off like many plumbing companies we have encountered.  I would highly recommend!!  Our tech was Jonathan and he was great!  Poor guy had quite a difficult job on his hands, ended up being at our house for almost 3 hours, and he remained friendly until the end.  Thank you so much!
Alan R.
Alan R.
11/03/2022 12:00:00 SA
Toilet clog was the problem. Kenny the lead technician and his associate were on time, courteous, efficient, and effective. The price was better than reasonable. You can't get better than that.
Darlene K.
Darlene K.
7/30/2019
Last night at 10:30 my dishwasher and sink water backed up  into my shower which is nasty even though dishes were rinsed.  Affordable Drain was contacted at 9:30 this morning and Jason Podgurski showed up earlier than scheduled and saved the day!  Hopefully I won't need Jason to rescue me again in the near future but will absolutely refer him. He was quick, efficient and professional!
Bill L.
Bill L.
1/24/2015
Not affordable at all. Wanted 170 for a job that normally costs us 80. Responsive and polite but just way too pricey for a 10 minute job. Should rename company because affordable is false advertising. Maybe La Jolla Plumbing or something like that.
Bill C.
Bill C.
12/11/2015 12:00:00 SA
Had to use the guys again at my daughters house. A man named Billy came out and he had a helper with him. They snaked the drain, ran the camera and pressured washed the pipe to get the roots out. He recommended that we have a 2 way clean out installed in the front yard for any future problems. He gave us a name of someone and they set up an appointment, shoed up early and finished it before they said they would.
Affordable Drains is fantastic.
Mike B.
Mike B.
10/23/2020
I have used them quite a bit for my older homes which have cast iron sewage pipes.  Their workers are knowledgeable, friendly and ready to solve the problem.  Their prices are extremely reasonable.  I recently had a main drain stoppage caused by roots.  They scoped and gently jetted the line until the roots disappeared.  All from a 1.5 roof vent (ugh...no clean outs).  Past companies turn the job down or charged way extra to pull their ladders out.  Not these guys.  They also didn't mind if I looking at the camera output as they inspected the line.  When it comes to clogged drains this are my go to company.
John T.
John T.
02/05/2017 12:00:00 SA
Amazing service - true to their name.  Jeffrey came out on Superbowl Sunday within a couple hours after my call and fixed a nasty clog in the main sewer line of the house at a very reasonable price, especially in comparison to some of the other quotes I was getting!
Joanne O.
Joanne O.
11/08/2017 12:00:00 SA
Daniel Wooten is excellent. I had a few concerns after a visit from the technicians that came out to service my plumbing problem. I called the office and Daniel responded right away. He came out to my home and inspected the work that was done, diagnosed the problem and immediately resolved it.  He is extremely knowledgeable and efficient. I would definitely recommend Daniel and Affordable Drain Service.
Liz F.
Liz F.
8/23/2021
What a great service!  It was very easy and quick to schedule an appointment.  I had a slow flush situation with my toilet.  Jason P, the service tech came out, and quickly diagnosed the problem, he found a random plastic baggie of rusty bolts in the drain (so random!), he pulled them out viola, that was it the flushing was back to normal.  He also gave me some recommendations for keeping my older toilet in tip top shape with CLR moving forward.  Thank you Jason & Affordable Drain Service!
Doug S.
Doug S.
02/11/2020 12:00:00 SA
Affordable Drain Service is my go to service provider for those occasional drain problems. Needed their help again today, and as usual, they were great! Jason went above and beyond to resolve my drainage problems quickly and professionally. Thank you!
Paula R.
Paula R.
11/22/2021
Honest and reliable company. Thank you for excellent customer service, shout out to Ryan and Sheri. Will definitely recommend to friends and family.
Shannon M.
Shannon M.
07/02/2021 12:00:00 SA
We have had ongoing main line issues with plumbing backing up due to old cast iron pipes.

We've had multiple companies out to jet our lines, run a camera, etc.

Today we had another occurrence and was referred to Affordable Drain Service. They got me on the schedule same day and arrived early in the quoted window.

Ryan was excellent. Super thorough, camera'd the line, jetted it, explained the easiest (and least expensive!) way to solve our old pipes issue, showed me where our clean out is buried in our yard, really he did the job on one visit that I basically had 3 other companies out to take a look at.

I really appreciate the help and the professionalism!
P L.
P L.
10/18/2016
Called them to unclog a shower drain in my new house for the first time in 5 years. I took extra precaution to prevent from this happening again by attaching a drain cover with small openings so hair would not go through. Four months later, it is clogged again. They obviously did not remove everything. Called them to complain and they said that they only give you a 30 days warranty. They are a big company and they have too many technicians. Do yourself a favor, shop around and go with a small business instead that cares more about their customers.

Update: Called Yogi's Plumbing and Drain from Encinitas and they literally got a huge clump of hair out. They took the time to go deep and get everything out. Proof that Affordable Drain did a mediocre job. Skip Affordable Drain at all cost, it will cost you more because you may end up making a second call. I recommend Yogi's Drain, their service costs about the same. Or use anyone else, shop around.

To Daniel: Instead of spending your time responding to all your negative reviews, you should take care of your customers!
Jan D.
Jan D.
9/14/2014
Wow, these guys are awesome. On time, extremely courteous, nice, fast and knowledgeable. Even gave me a senior discount. Would hire them again.
Melody J.
Melody J.
12/30/2019
I would highly recommend this company to anyone looking for professional work at a fair price! These guys booked at short notice and Jason & Ryan showed up and went above and beyond our expectations. They were fast, courteous, and non-invasive. We thought our old yard drains would have to be replaced but they flushed them all out and they work great now. Our only wish is that we had called them years ago. Bring on the rain!
Tre H.
Tre H.
5/14/2020
My hydro blast visit was great, fast and professional and would've been 5 stars... Afterwards their manager Dan called to make sure the work was done completely. I noticed some roots that were still clinging to the pipe. Dan came by personally and removed the roots - I was not given any additional charge either!! This company stands behind excellent and complete service. I will only be calling them for my next drain cleaning. I've heard of drain companies that don't stand by their work, these guys do not run that kind of racket. You can hire them and KNOW you'll be getting the job done!! Thank you, thank you!
Ken V.
Ken V.
08/04/2016 12:00:00 SA
Drain cleanout service was exactly as expected.  Request for quote was answered promptly.  The price was the most competitive.  Technician arrived at the stated time, and promptly cleared my blockage.
William M.
William M.
1/13/2021
Kyle Sanna of Affordable Drains came to our house this morning (1-13-21). Our bathroom shower and sink started running slowly.  I called this company on a Tuesday and they promised a workman the next day at 8a.m.  Kyle Sanna was that workman.  He called about 7:50 to say he was running late and arrived at 8:15.  He did a great job. Great attitude. He was efficient and cleaned up before he left.  Both drains are running well.  He let each run for about 10' to make sure there were no problems.  I highly recommend Kyle and his company.
Marcus F.
Marcus F.
5/25/2013
My kitchen drain was blocked below the p joint and below the washout on the side of the house. I knew I had a serious blockage that required professional assistance. So I looked up rooters on Yelp and liked the reviews of Affordable Drain Services. Unfortunately, this all happened on a Sunday so I knew there would be an extra charge. I called the number and the dispatcher hooked me up with he service tech. He told me the rooting process and mentioned that if i waited till Monday It would be only 88 bucks.
So.... The next day I called Affordable Drain Services again and they came out at the expected time. It was only about 15 minutes of work but they cleared the block.

- Cheaper than other rooters, but same great results!
- Weekend Work is about 130 for service.
- Weekday work was 88.
- They guarantee their work.
Diana B.
Diana B.
10/15/2022
They answered the phone with a person.  Gave me an appointment and quote.  We're on time.  Fixed it and done in half hr.  This is the second time I've used them and it's been great both times!
Jowanna M.
Jowanna M.
5/29/2018
Arrived on time and was out in no time at a reasonable fee for service.  Your my guys from now on.  Thank you Robert for your professional and expedient service last week.
Geoff L.
Geoff L.
12/29/2015
Fantastic and prompt. Reasonable pricing explained in advance. No overcharging or addons. We will definitely use and recommend again!
April D.
April D.
11/30/2019
Ryan G. to the rescue!!  I had cooked for 2 days.  Of course that means messes to clean up.  I got to the last of my dirty dishes on Thanksgiving night and the sink starts backing up.  It's 9:30 at night and I'm in a panic.  I call Affordable Drain and Ryan was at my house in 20 minutes and the clog was snaked in minutes.  Whew, disaster averted.  Thank you Ryan!!!
Ryan is professional and courteous and fast!!!
Holly W.
Holly W.
5/15/2014
Fantastic.  Friendly.  Quick and a terrific price.  Will definitely use them again.
Jennings T.
Jennings T.
9/25/2013
Prompt, polite, courteous, and affordable! My drains are now running great! The technician arrived within half an hour and was very diligent about his work. Highly recommended!
L. D.
L. D.
1/14/2022
It's never a good thing when a shower drain begins draining slowly, and then even slower over time. Pulling drain cover and looking into drain there is a hair/debris screen which I regularly clean. So, the problem exists further down drain around a bend and out of sight. Sure, Home Depot and other stores offer rentals of drain snaking equipment. That's beyond my comfort zone. I prefer to call in the experts.

I performed a Yelp search of highest rated drain service companies. I was impressed with Yelp Elite legend Marcus F.'s review of Affordable Drain Services (ADS). At 10:30am this morning I phoned ADS with no expectation of when I might receive service.  My call was answered promptly and professionally. ADS representative said he could have technician at my home between 1pm-3pm. That was terrific to me as I wasn't sure I could receive service before the weekend. But wait, it gets even better. At 11:30am I received call from ADS technician Kyle. Kyle said he had completed a job early in my area and could be at my home in 15-20 minutes if that worked for me. Sure, I excitedly replied!

Kyle and assistant arrived as stated. I was happy to see both wore masks without being asked. Kyle is a quick observer and asked if my home had recently had a remodel. I replied, yes. Kyle explained that during home remodels, tile companies often dump grout sediment into drains. Kyle said he would run snake into shower drain until it reached main line. Kyle and assistant worked efficiently and made sure space was cleaned following procedure. Photo attached of Kyle and assistant back at Affordable Drain Services truck following a successful clearing of shower drain! Thanks ADS!!
Scott B.
Scott B.
08/02/2018 12:00:00 SA
Robert was prompt and very polite. I had personally attempted to unclog my bathroom drain but had called ADS to handle it professionally. Robert was sent out and had the entire thing snaked, drained and cleaned in 30 minutes. Thank you for prompt service!
Zakaree H.
Zakaree H.
01/09/2021 12:00:00 SA
I called ADS yesterday morning about a shower drain clog we were having in our master bathroom. After calling a few places that wouldn't budge on their availability, ADS fit us in during the same day, really just a few hours later. I was incredibly impressed with their understanding, especially with the pandemic ongoing.

They sent Kyle and he was one of the best we've ever worked with. He called once to give me a general timeframe of when he was coming and then again when he was right around the corner. He diagnosed the problem right away and had it fixed in under an hour. It's only been a day, but the problem is definitely fixed! Without a doubt, I will call ADS and Kyle (specifically) for any other drain issues we will have.
A T.
A T.
7/17/2013
We had ongoing issues with our kitchen sink drain and tried a few things to fix it ourselves. After our 25' snake didn't clear it, we called in the experts. The schedulers at the office were very nice and were able to work with my schedule as long as I could provide a 2 hour window. The service tech gave me a call when he was 10-minutes out, which was nice. They sent out Carlin and he took care of it in less than 15 minutes! He also provided some insight on what may have caused it and he informed me of their 30-day guarantee. I especially liked that it was very reasonably priced. I highly recommend these guys!
Mitch R.
Mitch R.
11/17/2014
I think there is something very wrong with these guys....they show up on time, their prices are very fair, they don't upsell, they get the job done quick, professionally and with a smile.  Who does that these days?  

Seriously, Carlin was the tech that fixed a root problem on my clean out line.  He was probably the best plumber type (they are not plumbers, but drain techs) I've ever worked with.  He was on time, clean, professional, got the job done quickly and right the first time.  My only complaint is that these guys don't do more plumbing work!  

Bottom line...they (Carlin) rock!  I would hire them again in an instant!
Phil M.
Phil M.
8/21/2013
We needed someone to jet out our line at our rental which had a lot of grease. Affordable Drain came out and decided that it wouldn't work with the kind of cleanout we had. So they went ahead and used a large line clearing snake and also used a camera to make sure they did a good job. The cost was less than what they originally agreed to charge me. What also really blew me away was finding out that the charge for the camera was a lot less expensive than another company that I recently used. $100 less!! Next time I need a drain cleared or need a camera down our plumbing lines, its a no brainer. I will call Affordable Drain Service.
Sheryl Z W.
Sheryl Z W.
5/19/2020
Dylan was great.  Had my drain running in less than an hour.   This firm is fantastic.
Nichole B.
Nichole B.
8/25/2023
We have used Affordable Drain for many years. Never had problem until this week. My daughter got a small toy stuck down our bathroom drain. A technician came out (Eddie) we spoke about the issue and he went to work. After noticing how aggressive he was being with the snake we asked and reminded him to go easy as it is an older house.  He didn't listen or care. He proceeded and busted our pipe. He said he was at fault and tried to fix it with what he had. Well it was a complete disaster. Now my pipe is busted and leaking. And he left my bathroom with gunk everywhere. I spent an hour cleaning my walls, cabinets, mirror and floor. Had to through away a brand new shower curtain and towels because of how disgusting they were. Completely disappointed. Was offered a $40 refund. What a slap in the face. Will never use them again. Heartbreaking that companies say they pride themselves on customer service and a job done right because we did not have that experience. Not even close. Now we are left with more work to be done.
Jayne H.
Jayne H.
11/04/2015 12:00:00 SA
One thing that really makes me mad is when a company jacks its prices up due to increased demand. Also known as gouging. A service call with this company was $285 last year and today it's $425. My paycheck hasn't doubled in one year so they've proved themselves to out price me and anyone who wants to use them. Give me a break.
Nathan B.
Nathan B.
09/07/2020 12:00:00 SA
I had a sewer lateral backup and had ADS come out on short notice to clear it. The technician, Rob was very friendly, honest and fast. He tackled a tricky situation without fuss, where others were not as honest about what really needed to be done. They are reasonably priced with fast and flexible service. Thank you!
Diane O.
Diane O.
01/08/2020 12:00:00 SA
Heard from the owner and wanted to add that James was our technician on both services for our property in Mission Hills. We plan on asking for him on any future repairs!
Mike Z.
Mike Z.
9/30/2014
Billy with Affordable drain was great. After finding out that our kitchen drain was clogged and needed to be hydrojetted, we called around and Affordable's quote was one of the best. They came out, were very friendly and got the work done quickly. Our drain was full of hardened grease. They flushed it out and cleaned up after they were done. Couldn't be happier with them front start to finish.
Chercher L.
Chercher L.
05/05/2014 12:00:00 SA
Needed a backed up sewer line fixed due to a tree root ... The plumber was in and out within 30 minutes $112..... Impressed...
Nicky J.
Nicky J.
10/24/2017
Really great service from this company and only charged what was necessary. Gave me advice and told me ways to maintain my drains. I highly recommend them to anyone who are having peoblems. Good luck!
Rich S.
Rich S.
12/25/2018
These guys are champions!  On Christmas Eve day( yesterday ), I called Affordable Drain and requested someone to come out that day to clear a kitchen drain that was really clogged. Never thought I would get help Christmas Eve.
Having a lot of company that evening put us in a real bind.
   They sent out Jaime , who worked tirelessly removing the grease from our old pipes. But the blockage was really bad.  
     So the owner Craig came out within an hour too, with a larger unit and cleared it quickly!!!!! Really way beyond the call of duty! They didn't want to leave us on Christmas with out a kitchen. This is a company I have used before and highly recommend .  Thanks Guys!!!   Richard S.
Laura S.
Laura S.
12/13/2019
From start to finish ADS was amazing! After having spoken with another Plumber and the City, I called ADS as I still needed help determining the issue and solving it. We had back-up in our main line as evidenced at the clean outs and areas inside the home. The gentleman on the phone scheduling the service was patient with me, answered questions, listened to my issue and assured me they could handle it. (I was nervous to pay again and not get results...) James White showed up a few hours later and was such a gentleman, professional and just kind. Kindness goes a long way in these stressful homeowner situations and I cannot thank them enough for showing up on time, calling to say they were on the way, scheduling promptly and being empathetic. I will hands-down use them going forward! Thank you ADS.
Sandy A.
Sandy A.
9/29/2017
I had a very positive experience with this company. My initial call was very thorough and forthright about costs, which is always nice. They came the next day, called before arrival as promised, and Jason and Ryan went right to work. Thankfully, it ended up being the least expensive service call option because the toilets need replacing, but they didn't waste time coming to that conclusion or trying to do work that wasn't going to solve anything. I asked and received clear information on what we needed to do and buy, and they gave me information that would likewise avoid an upsell at Home Depot. They helped out with a pesky drain as well, at no extra cost. I would definitely recommend this place.
k k.
k k.
10/11/2008 12:00:00 SA
These guys are awesome!  Nick came over and helped me out with a clogged drain and showed me what had happened and told me how to prevent it next time.  He was on time, so friendly and I would call them again in a second.  Awesome company!
Daniela P.
Daniela P.
02/01/2018 12:00:00 SA
Affordable Drain Service helped us out when we lost part of the toilet brush down the toilet and needed the toilet removed to get it out.  They showed up on time, were professional and addressed that immediate issue.  As far as we were concerned, they help out - they left a couple new screws too long so the plastic caps at the base would no longer fit - we didn't realize it at the time but now we are stuck with that problem. Subsequently, the toilet started to leak and making noise - we didn't realize it as first but once it became more frequent we knew there was an issue.   It was completely fine before we had it repaired.  We called Affordable Drain Service since the toilet was fine before the repair but they refused to acknowledge any part in the issue or to do anything to help resolve it.  We would expect a bit more of a customer friendly response, especially given all the great reviews here.  We now need to call another plumber to resolve this issue.  I would not recommend them.
Sandra B.
Sandra B.
7/18/2019
Noticed our kitchen was sink was clogged around 7am, and after reaching out to more than half a dozen Plummer's they were the quickest to reply and set a time to fix our issues. Ryan and the apprentice showed up on time and were courteous, efficient and great prices! The sink was fixed before noon! Thank you! I will definitely keep their information on hand for future plumbing needs.
Robin K.
Robin K.
6/14/2017
There's nothing like sitting in your living room at 4:00 p.m. and smelling raw sewage.  That's right- spewing out of all three of my toilets!  I called Affordable Drain and got their answering service.  Shortly after their technician Ryan Worrell called me back.  He said he was on his way to another emergency, but would get to me that night!  And he did!  Ryan worked tirelessly until 1:15 a.m. to restore my plumbing system.  And he gave me great advice for the future.  Never again will my system back up due to busted cast iron pipes and too-thick TP!  Thank you Ryan and Affordable Drain!
Barbara G.
Barbara G.
10/16/2018
ADS was professional, reliable, and reasonable. They quoted me a price range, and had a plumber out very quickly. James was terrific. Our drain clog proved to be a bit tricky. Going through the main drain didn't clear it, James tried a couple of different entry points till he finally got it.  He worked very neatly, and cleaned up after himself and even cleaned out the shower floor where we had the backup. And the charge was still the minimum I had been quoted!  Highly recommend.
K G.
K G.
6/23/2017
We recently moved to Ramona and had a sewer problem the 2nd day in the house.  The first company spent 6 hours here and did not solve the problem.  On Sunday, 6/18, Father's day too, Ryan Kiernan showed up to help us out.  Ryan did an awesome job, fixed the problem in under 2 hours which included fixing a few issues left behind from the previous company.  Ryan was extremely professional and explained everything.  We need Ramona area added to your cities served please.   I would ask for Ryan every time and highly recommend him!!  Thank you Ryan.

Karen & Jim
Linda C.
Linda C.
8/15/2008
Jaime, the service tech, arrived 1/2 hr earlier than expected. He was attentive, knowledgeable and quick to unclog our kitchen sink. The entire service was reasonable at $88.
Gina B.
Gina B.
4/27/2020
I can't say enough about this place! Marino was especially great. Showed up on time, was professional and efficient in every way. Dan is their sewer expert and came out to help track down an odor with Marino. These two went above and beyond excellent service. You can't go wrong with hiring them for your next job!!
Darren R.
Darren R.
10/12/2014 12:00:00 SA
This organization seems to have the art of customer service down cold.  I had another plumber visit just a few days prior and give me a quote of $360 to clear 2 drains.  The other plumber tried to force this pricing on me because they were already at the house.  Luckily, i sent them packing and found Affordable Drain to remedy the problems.

Affordable did the drain for $88.00 and i used a coupon to discount the 2nd drain and the total price was less than 1/3 of the other plumber.

Affordable drains was very interested in providing all the options and information that I would need going forward.  I highly recommend this honest and talented company.
Joel N.
Joel N.
09/04/2014 12:00:00 SA
On 08-31-2014 Our main drain was plugged. We couldn't use any of the three bathrooms. I called several plummers and left messages,no one called me back.Went on the net and found Affordable Drain.I called and was told someone would be calling me back in a few minutes.Kevin did,I explained the situation and he said ok Mike will be at my home  60 to 90 min.Mike showed within the hour,went to work and had that drain unplugged in no time.The guy was a workhorse and knew his job.This was all done on a Sunday evening.I'm keeping their number,they don't play around they get results!
Thanks Again Mike &  Affordable Drain
You Guys Are Great!!!
Joel T.N.
P.S.
They even gave us a Senior discount!
TJ W.
TJ W.
07/08/2010 12:00:00 SA
These guys saved my holiday. Fourth of July, toilets backed up, lots of out-of-town guests, 6:00pm--what to do? Call Affordable Drain Services. They sent  Daniel to solve my problem--which he did with absolute professionalism and expertise. He not only cleared the clog but advised me on a myriad of issues to prevent future plumbing problems. He even spent extra time clearing another slow drain and a malfunctioning toilet , AT NO EXTRA CHARGE! He charged me exactly what he quoted on the phone when all other drain services that I contacted refused to give me a quote or hourly rate. The guy from Mr. Rooter who came earlier to unclog the drain showed up without a snake. I sent him away and called Affordable. Who you gonna call?
Jaimee V.
Jaimee V.
10/09/2020 12:00:00 SA
So grateful for these guys (specifically Jose and Martin)! I was referred to Affordable Drain Service by another plumbing company when I had an emergent sewer line issue. They were able to accommodate me within a couple hours, were reasonably priced, and successfully resolved the clog in my main sewer line. I appreciate Jose and Martin for explaining and educating me throughout the process. Definitely would use their services again.
Kelly B.
Kelly B.
9/13/2016
I had a toilet and 3 sinks that were clogged.  Affordable Drain Service came out the same day and did an awesome job within the amount they quoted me over the phone.  My mom was at my home when they arrived and she said nothing but good things about their service and professionalism.  Much appreciated!!
Dana T.
Dana T.
7/16/2019
We've only used this company twice so far and are extremely happy that we found them. Today Jaime came through for us with our clogged water line. He went above and beyond and was highly capable. I recommend this company for sure. The price is absolutely affordable!
Claudia W.
Claudia W.
11/12/2020 12:00:00 SA
We were in a jam. Our scheduled plumber was sick and our clogged kitchen drain was a nightmare. We are expecting company, our daughter, tomorrow-and company is rare in these times!

Ryan and colleague showed up on short notice, on time, and ready to solve our problem.  They cleaned out drain in no time at all, did a little extra cleaning of drains, and charged us a very reasonable price!

They have our highest recommendation.  Thank you! Claudia W.
Jobica S.
Jobica S.
12/19/2016
Very disappointing! Did my home inspection but never included the root problem on the report so 2 weeks later, with sewage in my backyard, they refused to accept responsibility for their mistake. Would have been nice to receive at least a partial refund, but instead they just pointed fingers. So we ended up covering the entire bill and it should have been taken care of earlier. Thanks for the extra headache, hassle and $450 bill.

While I appreciate the response, nothing was in the invoice or the report. A verbal in the video is not appropriate documentation and quite frankly, I feel that I was unjustly charged the amount. It should have been properly documented on actual paper. At the end of the day, it should have been done before we moved in.  I don't doubt this will be an ongoing problem, however what I would like to see is a gratuitous cleaning offered or a voucher for a future root cleaning.  Thanks.
Emily F.
Emily F.
05/03/2019 12:00:00 SA
Jason from Affordable Drains did a camera scope of the pipes of a home during the escrow period. He was professional, explained everything thoroughly, and made it so easy for us! Appreciate his service. I got quotes from other companies and this one was the best price! We are very pleased.
Dan B.
Dan B.
8/25/2018
Rob did a great job identifying the problem and fixing it with the hydrojetter within an hour (and within ~3 hours of 1st calling Affordable Drain Service!).  Although the final price ($305) was substantially higher than what was initially quoted over the phone ($125-$195), we were given price breaks on the additional use of their camera and they honored an additional $20 coupon from the web, making their price competitive to better than other hydro-jetting prices we see online.  We appreciated the quick, professional dispatching service and the fact that we were slid into a canceled appt. slot, decreasing our time without drain service by at least an hour or so.  We also appreciated the solid comms  by both the original person we spoke with on the phone (sorry, didn't catch the name!), and Rob.
Kurt N.
Kurt N.
6/22/2013
I was hopelessly struggling to fix our blocked sewer with my 50 feet long off-the-shelf cleaning wire at that morning. Seeing no progress, I was nervous to have a drain service, because I had a very bad experience in the past with some other company a few years ago. But the situation was urgent. I finally called up for their help. Soon, I had a very sincerely responding guy Carlin with his company truck. He used his over 100 feet long cleaning wire to clear up the drain pipe. It took him about 20 min. I was so relievedand thanked him & his work very much. For such a urgent need, the price of the service was fair. I certainly ask for their service again if I have a same problem.
Walter R.
Walter R.
5/27/2015
So we had our first big rain, (big for San Diego!) and the drains worked!  that's what I needed thenm to do, DRAIN, thanks guys great job.
I recommend this company.
Piston H.
Piston H.
1/15/2022
Great Company! Really are affordable and I've used them twice already and both times they came out and identified the issue and really helped me out! Thanks again guys you rock!
Lisa W.
Lisa W.
12/30/2012
Saw positive reviews on Yelp and decided to give these guys a try after our kitchen sink got clogged. Jamie was our tech and was super nice. Within an hour of our phone call the problem had been resolved and the sink is draining perfectly. Of course this would happen on a Sunday, so we had to pay a little extra, but it was worth it. Fast, reliable company with great customer service...I would definitely recommend them!
Bruce H.
Bruce H.
12/20/2019
This is the second time that I have used Affordable Drain to clear my sewer lines over the past 5 years.  Jason called ahead and arrived when he said he would.  He has extensive experience so knew exactly what to do.  This gave me a lot of confidence that the job would be done right.  He used the camera while I watched and gave me an overview of the status of my sewer system.  The work was done quickly and thoroughly.
I strongly recommend Affordable Drain Service and in particular the work of Jason.
Elizabeth L.
Elizabeth L.
01/06/2019 12:00:00 SA
Ryan is amazing!  Last night we hosted a dinner party, and after the guests left I discovered that the kitchen sink drain was clogged.  I went to bed with the hope that it would be cleared by morning.  Sadly it wasn't.  I called my plumber who recommended Affordable Drain.  I called a receptionist.  Within minutes Ryan called back.  He was available right then (on a Sunday morning!).  He told me the price options for Sunday versus Monday, and I decided to opt for Sunday.  He arrived on time,  did the work, cleaned up the area.  He gave me advice to prevent a recurrence of the problem.  I am extremely pleased with his service and professionalism.  I hope not to need his service in the future, but highly recommend this company and this craftsman, who takes pride in his work and in the service he provides.
Julie V.
Julie V.
9/16/2014
Honesty is hard to come by these days! Tried to clear the shower drain ourselves and got the snake stuck ten feet down. Brilliant, right? After having my skilled friends/family try to help, we were resigned to call the professionals and were expecting a costly renovation. Kevin at Affordable Drain is amazing! He was able to get it out with his magic and our bill was down to a small service call fee. Skip the others and know you are getting highly skilled plumbers with integrity!
Rob M.
Rob M.
9/27/2021
We called at 8 am and had a plumber (Greg) out by 10. Great turnaround time.

Greg quickly and efficiently resolved a main line backup and gave us good feedback on how to work with our other plumber to solve the problem long term.

Would use this company again for drain issues.
Dustin R.
Dustin R.
1/13/2020
Jason was awesome... Helpful, fast, friendly, and honest as best I could tell. He came from another job to our house late at night and was actually on time as stated. It's been several weeks since he came to fix our issue and there hasn't been any sign of the problem since. Highly recommended.
Tom D.
Tom D.
01/09/2017 12:00:00 SA
These guys were great.  Rob started the cleaning, but realized he did not have a long enough cable.  Handed us off to Dan who was great. Stoppage was over 37 feet away from our laundry room and he stayed with it to get it cleaned out.   Price was reasonable, service was great. I would recommend these guys to anyone. Thanks.
Carroll Jean A.
Carroll Jean A.
10/03/2019 12:00:00 SA
Our downstairs toilet stopped up; we had 3 houseguests at the time.  After they left, we tried all the suggestions on the internet for clearing a clog--baking soda and vinegar, soap and hot water, plunger, new plunger, and finally a snake.  Nothing worked. I called Affordable Drain Service after reading their stellar reviews at 9:30 am.  James was at my door a little after 10:00.  He cleared the roots from my toilet and educated me about how to prevent a recurrence.  He was friendly, polite, and competent, sharing the joy at the sound of a healthy flush when the roots were removed.  He replaced the wax seal after reseating the toilet.  All for $105!!!
Mark R.
Mark R.
1/28/2013
I called Affordable Drain Service to clean out my storm drains in Encinitas.  
The estimate over the phone was for $285.  Jeffrey, the service technician arrived and after working on my drain for 2 hours, told me it was not necessary for me to do the high powered flush of my drainage system.  He then fixed the drain that was backing up, checked out another drain in my house, and only charged me for the drainage block.  The final bill was $125.  They are an honest affordable company.  I surely will call them again for any drainage needs.  Also, I have been putting in a good word in the neighborhood.  This company is a rare find!!
Kat S.
Kat S.
11/21/2016
Rob came out and literally just left my home. That's how much of a satisfied customer I am right now!  Cleared my clog in 30 minutes!  Professional, knowledgeable, quick, and friendly!  I highly recommend this business and if you're lucky, you'll get Rob to service your needs!  Thanks Rob, I can shower in peace now :):):)
Paul L.
Paul L.
11/30/2020
At my work, one of the hats I wear is the facilities mgr. The afternoon of Tuesday before Thanksgiving, all of the toilets in our three restrooms clogged up. Plunging didn't work, and our own drain cleaning machines were on jobsites (US Navy vessels). So, I called Colepepper. One of their plumbers came out at 10 am Wednesday,  and by 12 noon he said that we had a hard clog that his drum machine wasn't going through. He quoted $3,891 to cut out and replace the clogged piping in the crawl space. At the advice of the building owner, we called Affordable Drain Service. Their plumber was onsite at 2:15 pm, went into the crawl space to look at the piping, looked outside the building, then opened a cleanout behind a different toilet than the one Colepepper used. 10 minutes later, he tells me that the clog is cleared. He showed me the piping condition using his SeeSnake camera. He didn't even have to use a machine, just cleared the clog with the camera on his SeeSnake. $150 total and done.
Erik S.
Erik S.
10/06/2020 12:00:00 SA
Craig and his assistant showed up for a last minute request to video the main line in a property in escrow. Service was fast and very informative. All questions were answered and service was very professional. They do NOT do repairs, so the inspection is a non bias opinion rather than somebody trying to sell you on new pipes. I will definitely use them again for future real estate transactions.
Salvatore F.
Salvatore F.
6/30/2020
I had a stoppage somewhere in a branch line of my drain system.  Two sinks towards the end of the line were backing up and wouldn't drain at all.  I originally called my typical plumber (CSR Plumbing) but they told me they couldn't get onsite for at least 7 days and that I should call Affordable Drain Service.

The dispatcher who answered the phone was friendly and preliminary told me simple drain cleaning from a clean-out would be $150-190.  She was clear that wasn't a final quote and things might change depending what the service tech found once onsite.  We scheduled service for 8am the next day and she told me the tech would call in advance to let me know he was on the way.

Come 8am the next day, no call--I started to think up my critical Yelp review right then...  However, looking out my window, I noticed the Affordable Drain Service truck parked in front of my house and James walking up.  So exactly on time even though he didn't call.  I showed James the clean-out and he got to work.  On the first pass with the snake, I could hear he got it all the way down the drain lines 60-70ft, so I felt confident he was getting to the clog as I had already tried with my little snake and only got 20ft. However, he didn't feel satisfied so he asked me to run all the faucets while he watched the water flow.  In actuality, he wound up actually snaking the drain 4 or 5 times with me running water to try ensuring the clog was as clear as he could get it.

Everything seemed good to me, so James wrapped it up and the final bill... only $100 flat.  That kind of surprised me, but probably came from me telling the dispatcher I thought the problem was a main line issue, and James surmised it was actually branch line--which costs less to snake?  Regardless, it was a welcome surprise to be charged less than expected.

Service was great, rates were obviously fair, the technician showed up on time, and got the job done.  What else could you want?
Emily L.
Emily L.
8/17/2014
WOW! The customer service while talking with the on call technician, Kevin, was out-standing! I was blown away at the eagerness and willingness to walk me through the issue I was having and stopping by to check it out. I didn't end up having any actual service done, but if the caliber of customer service is anything like the caliber of work.... five stars hand down. Thank you Kevin for blowing me away!
Ruby H.
Ruby H.
8/30/2018
Our landlords have been using Affordable Drain Service for over 17years and I have to say by far Ryan Fabros - Service Technician really does a great job. Very detailed and takes pride in his work. Next time we call in for service we will be requesting Ryan Fabros. Happy Customer.
Michael Levy L.
Michael Levy L.
06/03/2015 12:00:00 SA
Two days in a row I relied on Yelp and it has not let me down. I called three off my plumbers ( as they are always busy) and of course they were. I called Affordable Drain Service and they said they would have someone over in less then an hour. Holy Cow they were there and done in less than an hour. All or $88. Jeff Feldhaus is the man and I know next time I have a drainage issue I am calling him. Very professional with me and my tenant. Keep in mind I used another big name company in the past and I did not have the same experience. Thanks Jeff
Susan E.
Susan E.
9/30/2018
This is a GREAT company!  Every time we use them they are on time and do a WONDERFUL JOB! We had to use them on one of our properties after midnight on Friday and they were there and took care of the problem.  LOVE this company!  If you need a great company with great rates then use them.  I could not be happier with them.  BRAVO!!  They are our #1 go to company for all our drain needs.  THANK YOU!!!!

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