Description
Established in 2004 We provide a wide range of plumbing, air conditioning and heating equipment services for residential, commercial and industrial clients. Our primary service area is in Solano and Yolo Counties. In addition to repairing or replacing faucets, fixtures and other plumbing appliances; the family-owned and operated company cleans drains and sewers, tune-ups for your HVAC systems, installs seismic earthquake valves, installing AC and Furnaces, gas and water lines. We also offer complete or partial water line re-piping options. Our hydro jetting services are also routinely being utilized by many local eateries and government buildings. Our team is also very skilled at addressing your AC/Furnace needs!
HISTORY
Established in 2004.
Our motto says it all, Solutions, Not Excuses! We can help you with many services around your home. We are a highly rated HVAC and Plumbing company in Solano County, Ca. We have over 30 years of experience in the industry and this shows in every job that we do. We take time and care with each of our jobs, which is why we are a trusted name in the area. Don't take our word for it, read our reviews!
ABOUT BUSINESS OWNER
Owner and longtime Vacaville resident Daniel Fontaine has more than 15 years of plumbing experience and three decades of general construction experience. Dan was motivated to establish Advanced Plumbing & Rooter Service after hearing stories from customers who'd had unpleasant experiences with other local plumbers. I wanted to run a business where doing things right was the rule, not the exception, he says. We utilize our professionalism, skill and industry knowledge to put our customers at ease.
SERVICES
Emergency Services, Heater Installation, Water Heater Installation, A/C Repair, Toilet Repair, A/C Installation, Gas Line Services, Garbage Disposal Repair, Commercial Services, Water Filter Services, Electric Furnace Repair, Gas Furnace Repair, Water Heater Leak Repair, Air Duct Installation, Ductless A/C Services, Flame Sensor Repair, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Repair, Sump Pump Repair, Tankless Water Heater Installation, Residential Services, Sewer Services, Solar Water Heater Installation, Heater Repair, Pipe Repair, Water Heater Repair, Toilet Installation, Faucet Repair, Faucet Installation, Bathtub & Shower Repair, Bathtub & Shower Installation, Leak Detection, Air Duct Repair, Gas Furnace Installation, Gas Water Heater Repair, Sink Repair, Drain Installation, Electric Furnace Installation, Garbage Disposal Installation, Electric Water Heater Repair, Hot Water Recirculation Pump Installat…, Sump Pump Installation, System Maintenance, Pipe Installation, Septic Tank Services, Sink Installation, Thermostat Repair, ,
Reviews
Very prompt same day service.
Excellent work.
Definitely going into the rolodex and will recommend to friends and family.
We've been having sewage backup problems for several years because of a large tree in front of the house. This year, we decided to permanently fix the problem Advance Plumbing came out, took a video and explained our options. We felt very comfortable with the information, professionalism, and cost. They completed the job on time, making sure everything was clean afterwards, and kept us informed during the whole process. I am very pleased with their service.
Called them in to fix several issues around the house. They were able to take care of each issue promptly at a reasonable cost. I am definitely a repeat customer.
Advanced plumbing came to my house to give an estimate on a water heater replacement. Upon checking my water pressure, which after the fact I'm not sure why he did, he told me the psi going into my house was about 90 psi and my PRV valve (pressure reducing valve) was failing. Code says no more than 80 psi.
Ceasar, the tech, showed me the reading on his gauge, just under 90.
Then he told me to open a faucet and showed me the psi dropped 40 psi with 1 faucet open. He said normally should be 5-10 psi drop and that creating a water hammer.
He quoted me $765 for the PRV valve, $2743 total for the water heater and PRV valve.
Was going to go with them but last minute was referred to a company who said they do the whole job for $400 cheaper so I cancelled with advanced. So glad I did.
I bought a hose bib psi gauge before the new company came and put it on the same hose bib Ceasar did and it read 60 psi.
When the company came today to install the new heater and valve, I asked to check the psi one more time before installing the valve just in case. It read just under 60psi! Actually a little low. I had the tech use a different gauge and it read the same.
3 different gauges read 60 when Ceasar read 90...
I also performed the same psi drop test today with the new company by opening the same exact faucet as I did with Ceasar. It dropped a couple psi, not 40 psi as Ceasar stated.
I am a single guy living by myself and would hope they are not using altered gauges to take advantage of people by saying equipment is failing when it is not, but I really don't see how his gauge could even fail in both constant psi pressure AND psi drop.
They're bid for the water heater was slightly more on the expensive side, but with the extra $765 plus $175 for a shutoff ball valve Ceasar told me I should replace the older gate style valve with, they would've put me about $1200 over when I got it done for today at $1800.
But more concerning than the higher bid is either 1 of 2 things.
- they are intentionally using altered equipment to trick homeowners into replacing things that don't need to be replaced, or
- they are using such faulty equipment that they are negligent in basic diagnosis, let alone being able to get the job done right.
Either way I'd get a couple estimates before going with this company, and get other companies to confirm diagnosis, or at least someone you trust. The new company I hired was a client of my father for the last 10 years and even though he gave me a discount, he said what advanced quoted was right in line what he would charge. He's just honest enough that he wouldn't recommend replacing expensive equipment, like a PRV valve, that is still 100% operational.
Dub G.
04/08/2020 12:00:00 SA
We were so impressed with Advanced Plumbing. The service from every person we spoke with was top notch - this business truly is community focused and balances the best of quality and service and value. We certainly were not looking to spend a lot, but we also wanted quality work, and when Chris showed up he was just awesome. He provided a lot of tips and support to my parents, and helped them figure out where they don't need to spend. Because he earned our tust we decided to be proactive and call him back to look at some other areas he hadn't checked and we identified some much needed repairs to our toilets. He was just a really consummate professional and showed a lot of compassion towards my retired parents which I believe is because of his great attitude and the culture of this company. I highly recommend Advanced Plumbing.
Mr T.
08/10/2021 12:00:00 SA
Sink backed up and the response was amazing!!! Quick fast and in a hurry they helped our kitchen flow!!! Much appreciated Amy and staff!!!!
I experienced an unexpected plumbing emergency. I spoke to Amy at the office who was absolutely professional and kind. She set up an appointment for a couple hours later. Cal was plumber who was super efficient and professional. He finished in great time.
Roe P.
05/04/2023 12:00:00 SA
Advanced plumbing installed a water heater and whole house water filter system, they also fixed prior plumbing connections, very pleased with their work, Ivan and co-workers were Punctual , they explained everything, Ivan took his time to explain what was the next step to complete, Ivan went above and beyond to fix the problems that arose during the day. Advanced plumbing and heating are a great team to work with and doing buisness with, they give you a great price and service, definitely would call them if needed too in the future.
Amanda C.
04/04/2020 12:00:00 SA
Great service, fair prices and fantastic work!
We had a sewage emergency on a Saturday at 5pm! We are a family of six who couldn't use sinks, showers or toilets! I called all around and either got no answer or told the earliest they could do was Monday. When I called Advanced the receptionist was super friendly and she said that Chris could be out in 2 hours. Chris came out and was very professional. Our house was built in the 40s and there were no cleanouts. He called another guy out and they snaked the line almost to the street when they hit something solid. Unfortunately they could go no farther in the dark and he said he would have to come back in the morning. Guess what? They didn't charge me because they didn't fix the problem! I was amazed. He came back the next morning exactly when he said he would. He fixed the immediate issue (tree roots grown into the lines) and gave me four quotes (at my request) for other work that needed to be done. I have been quoted triple the price by other plumbers for smaller jobs than I paid for this emergency repair.
Needless to say we were pleased. We have since had two other areas fixed/ repaired by Advanced that we knew needed to be done. The work was quick and flawless and fairly priced. Hopefully we won't need anymore plumbing work anytime soon but if we do, we will call Advanced!
We just had some work done with advanced plumbing (and have used them several times over the years). As always, we have been very pleased. There technicians are competent, professional and punctual. We've never had any issues with the work they've done and would highly recommend.
We had a leak in the wall (drilled straight into a pipe) and Taqee and his partner were able to exchange it quickly, for an excellent price. Both of them were extremely courteous and knowledgeable. We will absolutely go with them again if we have any other problems. Don't hesitate, these guys are amazing!!
I highly recommend this company! Jason was extremely professional and very friendly. I called yesterday due to a kitchen faucet leak and he was at our house first thing this morning. (The receptionist was also very friendly.) We knew we were going to have to replace our faucet and had it ready after he diagnosed the problem. Unfortunately, the faucet we bought was defective, but Jason made time in his schedule to return in the afternoon exactly when he said he would!! We will definitely use this company in the future.
I have a very high end shower with Phylrich parts. Needed the thermostat control Cartridge replaced. I was able to save some money and time by finding the parts on my own. Dan sent Jeff his technician out to do the repair. Jeff came across a small problem during the installation of new part but with his expertise figured out the solution. Jeff is very competent in his profession. The price was competitive and I'm very happy with results.
I will not hesitate one moment in calling Advanced Plumbing for my future needs.
Thanks
I contacted Advanced Plumbing through Yelp to get a quote to replace a bathroom vanity, faucet and counter/sinktop in one of our bathrooms with ones we already purchased . The company was very responsive and sent out two technicians Jason and Ivan. I was very pleased with the service I received and their professionalism. They came out to my home so they could prepare an estimate. The estimate arrived by email within an hour of their visit. Our job does not require any actual plumbing to be done, only the removal and installation of our vanity/sink & faucet. Although we were very please with their service this far we chose not to hire Advanced Plumbing because the quote is too high for what we needed to have done. ($1,955.16 to remove old materials for new plus about 4 hours of labor). Since there is no actual plumbing involved, we will do the removal and installation ourselves. When I called to cancel the job I spoke to Amy who was very professional and understanding. She offered their services if we ever need them in the future. Advanced Plumbing Heating and Air is very professional and seems like an excellent company to work with. Be prepared though because they but they charge accordingly.
Wayne F.
09/03/2019 12:00:00 SA
First time customer called at 3pm on a Friday within 45 min there plumber was onsite and less than a few hours the job was done . The hot water heater was a high quality there prices were very competitive ,quality of work outstanding you cannot beat there service .I had a few questions and the owner Dan called me who does that .
Wayne F
Carly S.
04/04/2022 12:00:00 SA
I called this company at 8 pm on a weeknight thinking I would be leaving a voicemail message that someone would listen to the next day, but a nice lady answered the phone and scheduled us an appointment for the next morning! A nice technician named Cal showed up and immediately knew what our problem was and fixed it right away. I don't have anything to compare it to price-wise since I don't know anything about plumbing prices, but it seemed reasonable to us. Overall this was a great experience and I would recommend them to anyone!
I needed a new garbage disposal and my toilets fixed. Chris was great! He fixed all that needed fixed and did not come up with add ons like other business. They are a bit pricey, but well worth it.
Noel D.
11/04/2021 12:00:00 SA
Excellent job installing a water heater and discovering a faulty regulator which was replaced.
Quality work with a measure twice, cut once process for function and longevity of the new replacement parts/items.
Both technicians worked together to ensure the best service.
Thanks to your company and I will recommend them to family and friends when they need the service.
They were out to my house right away, resolved my concerns and issues without trying to upsell me for services I did not need. Very trusting.
Very professional. A few years ago, the water in my backyard sprang a leak. I called many plumbers late in the afternoon, Advanced Plumbing was the only service that returned my call and fixed the problem after hours. Recently, my hot water heater stopped working, out of hot water for six weeks, the home warranty sent their plumber out, diagnosed the problem, submitted the diagnosis to the home warranty weeks late! I called Advanced Plumbing to install my new water heater. This company is very professional, humble, honest, will tell you exactly what the issue is without name calling any of their competition. I highly recommend their services.
Rick And Sheri W.
1/19/2021
On time, very professional and courteous. Will definitely use them again. Plumber explained everything he was doing cleaned up like know one was their.
Caitlin F.
08/01/2022 12:00:00 SA
Advanced Plumbing Heating & Air stepped in after another plumbing company did poorly with our hallway bathroom plumbing issues.
My husband and I feel like they truly care about their work and their customer's satisfaction.
- The ladies in the office are very sweet and responsive to questions and scheduling requests.
- All of the servicemen who come to our home have spent time explaining things to us, so we feel comfortable with the work before moving forward and knowing all our options.
- Even when they give a range for arrival, they always show up within the first hour, if not on the dot of the first hour. No waiting around or wondering if they'll be able to finish the work within the time frame provided.
- Transparent and detailed line itemized invoices, so you know exactly what you're paying for.
In short: APH&A is an empathic, friendly, and service-driven company that does fairly priced and excellent work. We will be referring all of our friends and family to APH&A.
Bruce C.
02/11/2022 12:00:00 SA
They were prompt in responding to my request to replace an old water heater that began leaking. The technicians, Jason and Ivan, worked safely, efficiently and neatly, taking great care to not ding hardwood floors, walls, etc. They cheerfully answered my frequent inquisitive questions about the technology as they worked. Nicely done!
I meant to write this review sooner. If I could give this company more then five stars I would. I live in Vacaville and have used them for various plumbing and heating issues. This last time when my plumbing line backed up into the house they were out in 30 mins. Fixed the problem quickly and gave a fair and honest diagnoses as to why this happened and how to prevent it from happening again. We have also used them for non emergent issues such as shifting our out door plumbing to an additional location. We also had a hot water tank repair which we originally thought would be a complete replacement. Our tech was honest and gave us a bandaid over full replacement and this fix has lasted well over a year. (We know we are well past our time for needing to replace) Great service and completely functional repairs with no problems after the fact. They also provide new plumbing services. Call them you won't regret it! Chris is Awesome!
Advanced Plumbing was extremely flexible in their scheduling and they prompt for the appointment. They fixed my running toilet and an unexpected issue.
Raul, from Advanced Plumbing Heating & Air, came on time and ready for the scheduled furnace maintenance. Raul was friendly, knowledgeable, and tidy. We were, however, running into a few issues trying to get the thermostat to start, so Raul took it apart, secured the wiring and a few minutes later, we had hot air!
Raul, completed the clean up and talked me into getting the 1 year membership, so that when spring 2022 rolls around, I'll have already paid for my AC maintenance.
Great service from Raul and the team at Advanced Plumbing Heating & Air!
Had an emergency where our irrigation valve broke and water sprayed everywhere causing side of the house to be flooded. The pvc pipe snapped and we called a bunch of people and advanced plumbing was the only one who could arrive within minutes after our call. The other were next day or couple hours. Our tech Taqee was prompt, professional, answered questions I had and very informative. This is my second time relying on advanced plumbing to take care of us. The first time was an hvac issue.
Requested same day service due to home storm drain system blockage. The crew arrived on time and provided an accurate estimate to diagnose & repair the system.
The crew kept me informed of their findings and estimated cost. They quickly located the blockages, completed repairs, and returned the system to normal flow.
I am a new and now loyal customer. I recommend this company for all of your residential plumbing needs.
Susan K.
09/08/2016 12:00:00 SA
Trust the reviews...not only did our problem get resolved, but they were wonderful to do business with. Polite, prompt, and helpful. I have their card on my fridge for the next time we need a plumber!
T C.
07/01/2022 12:00:00 SA
Great company; awesome service and friendly crew!
So happy with Michael's extraordinary job! He's amazing and went above and beyond. Our AC is running so good now and we are all happy.
This HVAC guy is highly recommended. If you're looking for a good and professional worker---go ask for MICHAEL, you will never regret it.
I am a bit behind in posting this...I've used Advance for many plumbing needs and decided to call for an estimate when we had to change our AC and furnace; had it for 19 years so I wasn't ready for the increase in cost! From the first mtg with Enrique to the last install session I was very pleased. They answered all of my questions and completed the job professionally and in a timely fashion. House cools off in no time and the heating is incredible. Highly recommend Advanced!
Sean M.
01/11/2023 12:00:00 SA
Good and friendly workers that finished and then exceptionally good amount of time and explain everything to me in great detail
We had a hot water tank go out and called Advanced based on reviews and ratings. They were very prompt and came out quickly to see what work we needed done. We also asked for a quote to replace a couple of toilets in the house, along with the water heater replacement (40 gallon gas heater).
It took several days to receive the quote. We ended up calling around to other plumbers locally while waiting for the quote and received a couple of others. Advanced quote was extremely high, in fact the highest of all companies we contacted. The company we ended up going with was a 5 star, local company, fully licensed. Please do your due diligence on getting quotes. The hot water heater alone was priced at almost DOUBLE, 1200 more than what we ended up paying for the exact same water heater in their quote. Advanced was nice, as far as their staff and promptness of coming out but they get 3 stars for that and a star docked for 1-over 3 days to get a quote and 2-the egregious quote.
Do your homework before you settle on a plumber.
anne a.
11/02/2020 12:00:00 SA
Great Service. We had a water pvc pipe damaged on our property in Fairfield and had to replaced the pipelines with copper. The initial quote was too high but got it down to about $6700.00. I still think the price was high but we need to get it done and so we trusted them with the work and price they quoted us. I just hope they have given us the right fair and honest quote for that plumbing job they charged us. Also, they are slow in sending / emailing us the job invoice receipt as promised after the work was done but has not done so yet. Other than that, I think this company is good in service and did good job in replacing the pipes and the concrete. They are good in a quick respond in same day service as well. They got the work done the next day. Can still recommend them for any plumbing needs.
Five stars service, honesty, and proper pricing. That's the short version of this review, and all you really need to know. But for more details, keep reading.
I had a big problem with water leaking in the house and pipes rattling, due to the house's old original water pressure regulator dying. It all started in the evening on a weekend, so when I called around, the other plumbers I found on Yelp were either out of town or otherwise not able to come out. Advanced Plumbing and Rooting Services was the fifth place I called (I went in order of what showed up here on Yelp), and they were able to send a technician out to take a look at our problem.
The technician, Chris, was professional and friendly. Way different than what I've experienced with plumbers in the past. He did a full inspection, and replaced the regulator with a new one. However, the new regulator was defective (not anyone's fault but the manufacturer), and when the pipes started rattling again, he came right back to find out what was going on. He and his assistant (I didn't get his name, but he was just as pleasant) tried several things to fix the issue, that didn't work. We were charged nothing for the new parts and pipes they used, as they weren't the problem. A lot of other places woulds till charge for the parts and labor!
So when it turned out that it was the brand new regulator being funky, they went and replaced it with another one... that was faulty too! At that point, they went with a different manufacturer and now everything is fine and dandy.
The big thing for me, and why Advanced Plumbing and Rooting Services, was that they could have taken advantage of my ignorance several times, as I had no idea what was going on. Chris was honest, straightforward, and did everything he could to make sure everything was fixed, and the house was protected from damage. He even waived the after-hours charge, and gave a discount, since I found them on Yelp.
I'm a cynical and jaded old man, but this company surprised me with their business ethics and great service. I didn't think there were contractors or repairmen like this out there anymore.
This is something you don't see often these days. I contacted Advanced early this morning and unfortunately the price I was given was not in my price range. I couldn't hire them this time. But I'm giving them 5 stars because this afternoon they contacted me back and asked if my problem was taken care of. No other company I contacted today bothered to do that and that made a positive impression. I wasn't able to hire them today...but I definitely will put them on my contact list to call first in the future. They put the customer back in customer service.
I actually called Advanced Plumbing as a second opinion on an issue I had with rattling pipes. First plumber was very unsure, and couldn't definitively diagnose the issue. Advanced had Cal over the day after I called. He diagnosed the issue, was able to tell me the how/why it was happening, and FIXED the issue within the same appointment. Cal was super knowledgeable, friendly and efficient. I would call them again in a heartbeat!
T H.
06/06/2017 12:00:00 SA
Cal of Advanced Plumbing just replaced my gas main. He did a phenomenal job, and it was far from an easy job. He had to trench through heavy clay and concrete, and he did the majority of work by himself. It was important to him to get the job done when promised, and he made it happen.
He doesn't know this, but I've had two other contractors out for other jobs, and both of them commented on the amazing job he did. I would definitely hire them again, especially for another big job.
Amber G.
12/05/2011 12:00:00 SA
I needed a plumber to replace the angle stop on the back of my toilet and looked up accredited plumbers in my area on the Better Business Bureau website. I found Advanced Plumbing and a few others, then proceeded to call around for pricing.
I found them to be very professional over the phone and got someone out to me right away for a free estimate. I hired them and they immediately went to work and went above and beyond in my opinion. I will definitely hire them again in the future!
We contacted Advanced Plumbing Heating and Air to do an annual inspection on the HVAC system of the home we bought this summer. Advanced scheduled the appointment for the next afternoon. The technician showed up on time and spent about an hour inspecting the system. He was friendly, knowledgeable, and checked in to explain what he was doing. The tech told us the system was old, but still functional and had no issues at this time. I appreciated the honest assessment and no attempts to upsell fixes to problems or issues that don't exist. I'm not sure how long this system will last but I'll be calling Advanced when it fails.
Great job! Very professional & responsive 24 hour emergency service & solved my after hour main sewage line clog & bad leak into my bathroom & family room floors. Installed a 2 way pvc clean out the next day to prevent future clogs. Thanks very much, Chris!
I'm not even waiting until my job (complete new heat a/c, duct work, etc. is complete... ), this is the best company we have ever had the privilege of hiring.
Smart, professional, caring, - honestly they go above and beyond.
As a homeowner, I'm happy to pay them just because I know I'm getting the best job possible. Our home is an older ranch with a few needs out of the ordinary. It took thoughtful planning to solve the practical and aesthetic problems needed to move the 35 year old A/C from garage, where it was suspended by rafters, to attic. In the meantime we had a mystery odor from a grey water breach way under the house stemming from an old kitchen sink clean out that had long ago been covered up by a concrete porch.
I'm so utterly glad to have hired Advance Heating and Air beginning with my experience w/ the office staff straight thru to the workers, project boss., salesman, chief plumber and operations manager. I'll go a step further and say thank you to the owners for hiring such competent caring people.
Sincerely,
Cal & Brooks Mock
Vacaville, Ca
Rod C.
04/03/2023 12:00:00 SA
We had been dealing with very low water pressure throughout the house. 2 other plumbers i called said it was the water heater. Jason was the only one who asked me if I had a water softening system, which I did. He checked it, determined that was my problem and fixed it right away. Water pressure is great now! Service was very professional and job was done quickly.
Val C.
07/07/2020 12:00:00 SA
Discovered our water heater was leaking severely from the bottom of the unit early this morning. I left a message and received a return call promptly and a same day appointment! Cesar was the primary technician and he was friendly, knowledgeable and quick to provide a quote. The water heater was replaced within 2 hours! I am very pleased with the work and with the customer service provided by everyone I interacted with today. Thank you so much for the quality work! I have used two other plumbing companies with poor results. I highly recommend Advanced Plumbing!
I hired Advanced Plumbing to replace my water heater because it's been going out for a few years and with the latest issue I just decided it's time to move on and replace this one. I've used them before and Taqee came out a couple of months ago to give an estimate for a new gas line in my house. Super cool guy, very nice and knowledgeable. I ended up changing my mind on that project but when I requested a quote this time, he was the one that was sent out. After he gave the estimate, which I will say they're not the cheapest but also not the most expensive, I decided to go with them because I know I can trust them to get the job done. He said he could get it done the same day and sure enough, he had it all done within a few hours. It looks great, he brought it up to code with a particulate filter (I think?) and the pan underneath as well as some other things. He also fixed my main water shutoff valve which had apparently stopped working but I've never had to use it before so I didn't know.
Long sorry short, everything works great and I now have the peace of mind knowing exactly how old this water heater is and knowing that it's in great condition with a 6-year warranty. Wish it was maybe 10-years but that's fine.
I would recommend Advanced Plumbing and Taqee specifically since he was great to work with, communicated with me clearly thru every step, and got the job done in the time he said he would.
Advanced Plumbing was the only company who called us back the next morning after we left voicemails the previously night for our plumbing issue. Kids broke an irrigation pipe at a PVC Tee and we had to shut off our water main. We dug up the ground to expose the broken pipe. Company very professional and technician Chris was great. In less than an hour (not including his travel time for parts or dry time), he repaired the pipe and capped off what we needed. I'm familiar with charge by the job, not the hour, but $500 was painful. And with 5 kids and 14+ hours without running water, that's what emergencies funds are for.
We have used this family run business for at least 15 years..They have always been reliable and trustworthy...From the first phone call you will be handled with respect and professionalism. All techs are ready for whatever your plumbing problems might be!! You won't be sorry you called Advanced Plumbing!!
Jim P.
07/04/2023 12:00:00 SA
I want to say thank you so much to the crew of Advanced Plumbing and Air. I was unsure if I needed to upgrade my old Heating and Air system. After the maintenance guy told me that my 40 year old system is slowly weakening and will eventually go out, it was time to make a decision. Was I to bandaid my existing system or purchase a new one. I set an appointment with the sales rep Mark. He is what you don't see in sales much lately. He presented to different options, explained the prices without being pushy. I was able to make an informed decision at an amazing price! Thank you Mark! The system was installed two days later and it runs great. Thank you Advanced!
Jim P.
I was referred by a friend to another company, All Star Plumbing.They couldn't do the work until the following day at 1:00 PM. I needed a good company right away. I originally found this company by accident. Googled best reasonable plumber in Vacaville, & this company came up first : Advanced Plumbing. Called right away, spoke to John. Explained my plumbing issue and he said his Technition Chris just finished his last call in Suisun and he would be able to come to my rental home in Vacaville, right away! I was very happy to hear that and they gave me a free estimate to assess the problems and gave me a quote right over the phone before any work was done. Chris was awesome! Excellent personality, very positive, and explained in detail by phone to me, what needed to be done, and what to do to avoid this same problem in the future. Did a great job at my rental house,was done in an hour, & pleased my tenant by fixing the problem, explaining to her how to avoid these issues in the future! Then came to my residence to have me sign and pay for the excellent work completed. Now that I have found an excellent and reputable plumbing company in Vacaville, & their customer service skills are off the charts, they are all I'm going to use for my future plumbing needs!
But don't take my word for it, call them & get a free estimate, and see if your experience is the same as mine. The person I spoke to, his name was John, & the plumber that took care of me, was Chris Webster.
Also, you get discount for being a reoccurring customer & for referrals. Haven't done that yet.
Hope this is helpful. Service Call was on Monday 12/18/17. 10:00AM
Mr.Scott from Vacaville
P.S. I usually don't give 5 stars to anyone.
You have to be superb to earn that!
After researching plumbing services in our area, Vacaville, I was down to 4 outfits but ultimately chose Advanced Plumbing Heating & Air. Replaced 2 vessel sink faucets in the master bath and one faucet in a guest bath. We are very pleased with the professionalism and skill of Caesar (and Marco). The work was thorough as I expected based on the reviews. I am a happy camper!
So, my son had the great idea of playing with the shaving cream lid while he was in the shower. Then, he thought it would be even more fun the plug the drain with it and then......down it goes the drain! The drain wouldn't drain at all. I called that evening and spoke with Jeff. I explained what happened and told him it could wait until the next day. He said he would send a tech named Chris and that he'd talk with him ahead of time with a plan to get it out. Chris showed up promptly and was extremely friendly. The short version is that Chris tried a few things and finally got that cap out! I high recommend this company and they have a customer for life! Thanks again, ~Zorro
I always used Advanced Plumbing until I called for an estimate on re-setting a toilet. There was no big problem with the toilet, but I wanted to check for a leak. The quoted me $240. I about fainted and called another company which did an excellent job for $8$80. Advanced Plumbing, you had better wake up. You just lost a customer.
Fair quote, honest tech. Good and professional service. Good follow up w appt. As well.
Goru T.
07/03/2014 12:00:00 SA
Okay everyone - - stop your search and reading of reviews!! Advanced Plumbing and Rooting Services is the absolutely best - - superb work and reasonable prices across the board!! Dan is an expert in his profession - - he without a doubt does top notch and superb work!! Let me tell you, he is very straight with you and talks to you about whatever work or fixture needs to be done. He takes great pride in all his work and never compromises, ensuring that it is done right the first time. I will tell you that for those of you, who think getting a cheaper estimate is the way to go, well you end up compromising the work being done - - that is a bad choice. Dan uses top quality parts/piping, etc for whatever needs to be fixed or installed. Dan and Chris showed up on time and did an outstanding job for me, and I will without a doubt call on Dan again because his business is the one stop place to make sure that you get quality work done with reasonable prices. I implore all of you to don't even bother and call around to other places because it will be a waste of your time, simply because you want to find a cheaper estimate. Dan's work, business ethic and relations with his customers are on the mark! I have already told several other friends and people about his business, and will continue to do so. BTW, he will answer all your questions and any concerns you may have -- patient individual. Thanks again Dan and Chris, you are both professionals and I wish other businesses and workers would have the same outlook and attitude towards their customers, as you guys do. I will call for Dan in the future for my plumbing needs - always!
A/C went out overnight. Our home appliance repair/insurance service was worthless. They couldn't tell us when they could send someone. Decided to call Advanced Plumbing Heating & Air. They arrived the same day. Michael & Ken were fantastic. Mike was super knowledgeable about A/C and electrical issues. They were able to track one of the problems to our emergency generator switch. Contacted the generator installer to make sure their work didn't void the generator warranty. Awesome work. They took to heart that someone with a heart condition was dependent on the A/C be in working condition.
Marilynn M.
07/06/2016 12:00:00 SA
Called Advanced Plumbing for a 2nd bid. First bid came in from Bonney at $5900 with a opening to do work in 1 week. Did my research on Bonney and saw that they had some issues with overcharging per contractors board back in 2015. Checked out yelp and saw good writeups on Advanced Plumbing so called and their bid came it at $2800 and they were able to do work the following day. Plumber Jesse did beautiful work and was very professsional. I highly recommend Advanced Plumbing. I would definetly call Advanced Plumbing for any future work.
From sketchy website to snotty receptionist I would not recommend this company. I didn't get a call back like she said I would (I know you might be busy) and when I called in again I spoke with a lady who umm'd and ahhh'd into the phone and cleared her throat too. It's probably her first or second job and with experience or training she would improve -I get that, I'm not trying to be difficult, but it's super unprofessional. The focus should be on me the customer and not the pets or children I can hear in the background (again unprofessional) That said: Vacaville/Fairfield has so many choices -these folks don't seem to understand, they have a the customer needs us like attitude in my experience.
Was Sunday evening at 5 and my mainline backed up. They were awesome and had Sid here in less than an hour. Thank you so much for being a life saver. Will recommend you to everyone.
Bill M.
08/10/2017 12:00:00 SA
I cannot say enough good things about our service guy, Jeff Michaels.
Super prompt, polite, quick, clean, honest. SOOOOO impressed. He did the job way quicker than we had thought and (SHOCKER!), completed the work under the estimate.
Thought we'd feel ripped off, like we always do, when hiring a service person. But, not this time!
Also, John (in the office) should be an FM Radio DJ. Great voice!!
From now on, you are our plumbers!
Never used their services because the price estimate I was given was ridiculous.
I called to ask about a particular service and they said they do it. Set up a time ( same day which is great) to have someone come check it out. Office person told me they couldn't provide a quote on the phone. No problem.
30 minutes before the actual technician was going to come out he gave me a courtesy call. He started by asking me if I'd gotten other estimates, this was a red flag immediately. I I told him I had not to see where he was going with this. He then quoted me a ridiculous price for about 30 to 45 minutes of work. When I told him that I've had someone else do the same job for about a fourth of what he was quoting me at, He was polite and said It's a good idea to use a handyman, it will cost you less because they are not licensed or insured. I let him know that I've had plumbers do the same work, absolutely licensed and insured, without being unfairly and unjustly overpriced.
2 stars because they were prompt, courteous.
These guys are awesome. On time, friendly, polite and highly skilled. I highly recommend. They installed a new hot water heater, and then I asked them if I ran to Lowes to get a new toilet if they could install it at the same time and they did an outstanding job. To top it off, they moved a gas line for me that needed to be moved so I can install some drywall. ALL in the same service call. All work done was top notch. These guys are the only ones I'll be calling for all my future plumbing needs!
After the 3rd party vendor installer for Costco literally stood us up 6+ times for scheduled installation and weeks after finally came out to install our new dishwasher. However, 20 minutes after their senior tech (according to him) left and we loaded and used the new dishwasher, it leaked all over under the sink and on the kitchen floor. I immediately called the senior tech and left him a message that he needed to come back and fix the leak - but alas, he did not respond. I then called Costco and Pacific West Home Improvement (Costco's 3rd party vendor) asking them to send someone out to deal with the leak created by their installer. He'll be out tomorrow between 8 - 11 am.. He was a no show, no call, no nothing. A second appointment was made for the following day - and again, a no show - after I'd called TWICE that day to confirm that he was on his way. Not even the courtesy of a phone call advising he would not be here! From February 25 until March 17 we dealt with the delivery, installation and leak problem and today, I'd had enough. So, I called ADVANCED PLUMBING HEATING & AIR CONDITIONING told them what was happening and asked when I could get someone out here to fix the problem. BTW, we are in our 70's and disabled (which I REPEATEDLY told Costco AND their 3rd party installer - Pacific West Home Improvement). Long story short, Rhonda answered my call at 2:30ish and said Jason would be here by 4 pm. Not long after we'd hung up, she called back to tell me Jason was ON HIS WAY. So, within about 20 minutes of my HELP call, he was here with Marco and they fixed the problem in less than 10 minutes. The senior tech from Costco's 3rd party vendor had NOT secured the clamp on the hose that ran from the water pipes to the dishwasher and had only inserted the hose into that opening about 1/4 of an inch. No wonder it was leaking!
I can't say enough good about Jason and Marco, Rhonda and ADVANCED PLUMBING HEATING & AIR.
They're the GREATEST!
Another incredible performance. After more troubleshooting, Chris decided we need to change the shower valve. Said he could save me money if I bought the valve. Who else would think about saving the customer money this way? Then, as an Air Force Reservist, he couldn't come on Saturday, so he came on Sunday evening, after two tough days serving on Travis Air Force Base. He replaced the valve, cleaned up, and also brought his brother along to help. What great service. It's been a week, and the shower has not had a cold water spurt since he changed the valve. Also, we have much better water pressure. The problem was a stuck valve all along. I am very pleased with his work and dedication. I also appreciate his service to our country.
Yvone P.
12/01/2022 12:00:00 SA
5 Stars from us. Would recommend and hire Advanced plumbers again. Professionals who provide quality work.
I am so Happy to find a plumbing Company I can depend on and trust. Not an easy task for various Businesses.
I called and was given an appointment. Chris showed on time as agreed. He was Professional and without asking he put on covers for his shoes. This is a big deal as we do not wear shoes in our Home. He went to our problem area and was able to diagnose the problem in minutes. You can be rest assured they will always get my call if needed. The best part to my knowledge they are the only company left that gives free estimates. Bravo!!!!!
Adrian M.
10/06/2020 12:00:00 SA
This was the second time in 2 years that I've used this company. First was the outdoor faucet replacement, and this time, 3 toilet interior tank accessories replacement and also a new garbage disposal. The receptionist, Ashley, was very polite and accommodating in scheduling, and the technicians and his apprentice were also very proficient and expeditious in their work. I highly recommend them!
Tom M.
02/10/2020 12:00:00 SA
I found their services to be excellent and reasonable. They were quick with their response to a plumbing issue that I had. Communication that we had with the plumber that was assigned our job was excellent. Will be sure to call them next time we need plumbing or HVAC help. Thanks
Easy to deal with. The technicians are nice and trustworthy. If you want quality and customer service this is the place to go.
Superior customer service. 100% recommend. Arlen came out to service our Air-conditioner for the upcoming summer heat. He is very knowledgeable and friendly.
Jim E.
06/05/2018 12:00:00 SA
Woke up to a clogged kitchen sink today. A plunger didn't solve the problem. Wasn't sure if we could get it corrected before a dr's appointment later this morning. Called our go-to guys at Advanced Plumbing. Chris showed up 45 minutes later. He was done rootering out the main drain in 10 minutes. It is such a relief knowing that top quality professional service is available on the customer's schedule. Chris is a superb technician with a great attitude. Well done.
D R.
11/05/2021 12:00:00 SA
Watch out. This company is way overpriced. Was quoted $750 for a job that another license plumber did for $250. Toilet valve and flap
I've never written a Yelp review. But Jeff from Adv Plumbing was so great I felt compelled to. The arrived same day, on time (even early but with a call in advance to see if I wanted them early). Jeff diagnosed the problem, explained everything to me, and completed the repair thoroughly. I will definitely use their services again. ~Jason
The wind completely destroyed the old solar pool heater panels on our roof, and my cousin suggested APHA. Jeff and Chris came out, assessed the situation and did an amazing job removing the broken pipes and panels from off the roof and also checked the other plumbing related to the pool filter. I highly recommend them! Jeff is experienced with solar pool heaters and answered all my questions and is very knowledgeable about how best to handle my situation. When we are ready to consider new solar pool heaters, they are also able to come back to do an install, as well.
I had a break in my water line just on my side of the meter. I called up Advanced Plumbing on Friday afternoon to come out and take a look based upon the other reviews. Dan showed up promptly in the time frame he said he could be there in and gave me a couple of options on how we could take care of the issue. He was very knowledgeable and friendly and his quotes seemed very fair. I decided to go with him and the next morning he was out solving the problem with no fuss or muss and got the job done. Professional and courteous I wouldn't hesitate to call him again if I ran into trouble.
Maria C.
08/03/2015 12:00:00 SA
We had the best experience with Chris! We had a clogged line that needed snaking, and we needed an appointment quickly. They had availability within 24 hrs. Chris was extremely courteous and called us early in the morning prior to our appointment window to let us know he was going to come closer to the end of our 2 hour window, something we have never experienced with contractor/home service appointments. When he showed up (on time!) to snake our clogged pipes, he was polite, clean and made us feel very comfortable that he knew exactly what he was doing. We were prepared to have a huge bill, since the service was excellent, but we were given a military/Yelp discount on top of an already reasonable price. If we ever have plumbing issues, we will definitely be repeat customers. Thank you!
Gwen B.
07/07/2020 12:00:00 SA
I had a leak under my house and was having a hard time finding a reputable plumbing company. I spoke to the owners who were VERY friendly and helpful. They sent out Caesar and Marco the following day. These two did a great job,were on time, communicated what was going on ,explained the repair process and were finished in a timely manner. I would highly recommend this company and these 2 plumbers. They worked together, I felt very comfortable with them and felt that they were honest in the information regarding the job. Its hard to get that when your dealing with situations that you are not familiar with and can be taken advantage of easily with cost of repairs. Great Company and employees!!!!!
The same day I discovered a leak in the wall leading to my outside faucet I called Advanced PH&A and a plumbing tech came out and assessed the problem quickly and with a free quote. When I called the next day to see if the problem could be fixed, the office staff sensed my immediate concerns, and were quick to call him about his availability. The tech adjusted his schedule and came and fixed the problem that same day. The most important thing was having the confidence knowing my plumbing problem was being fixed correctly and by a professional. Great customer service!! I highly recommend Advanced PH&A....5 STARS
Wow! These guys and gals get it done!!! Thank you for such wonderful service, John, Tal, Jeff, Bob and telephone answered! This company does what it says, well and quickly! I live in rural Winters, have a well, hard water, the whole schmear! They can do it all!!! Thank you, Sally
First, a big shot out to Enrique Garrido-Ramirez for planning and organizing our HVAC plans. In the end he made a decision on our Water Heater that was icing on the cake. We appreciate your efforts a lot. The Furnace Technicians, Joseph and Bobby after a few bumps in the road they did a good job and were very out spoking in their performance. The Water Heater guys, Ivan and Larsen were great and finish the job in a timely manner. All in all dealing with the technicians and office employees were a pleasure and I will always refer this company to my friends. In the future my HVAC plans will be with Advanced Plumbling Heating and Air. Keep up the good work. Enrique you the Man.
Kimberly V.
02/11/2019 12:00:00 SA
I can't say enough about how grateful I am that John reached out so quickly when I was in need of help. He responded to my request for a quote and scheduled a same-day appt for an estimate. Cal, the service professional, called to say he could come early and that was great for my schedule. He did a thorough inspection of my plumbing which included walking all over the condominium complex to troubleshoot. He was able to isolate the issue and fix it on the spot. Other companies had quoted very high prices and also tried to sell me a new water heater without even coming to my home. Cal was kind, patient while explaining things to me and very professional. I was grateful for the work done and time he spent to solve my issue of hot water not lasting. Very low minimum fee compared to 4 other plumbers I called. I have his card and when I do need a new water heater I will definitely use them :)
eric s.
05/05/2018 12:00:00 SA
These folks did it again. We had a leaky toilet that was installed five years ago by someone else. Chris came out, looked at it, and said it might still be under warranty. He took a photograph of the tank's interior and contacted the manufacturer for us. Sure enough, they are sending us replacement parts at no cost.
And guess what: Chris refuses to charge us for his time and help.
These are truly wonderful people.
John S.
07/03/2013 12:00:00 SA
Used Yelp to locate a good rotor rooter service for a Dixon commercial property. I found the 5 star rating for Advanced Plumbing was right on. Everyone I dealt with was extremely courteous and knowledgable. Pricing was fair and I was kept apprised of what was going on the entire time by the technician. I would definitely use this company again.
Gina H.
05/11/2023 12:00:00 SA
I can express how happy I was with the service that we got. They came out gave me an estimate and did it the same day?
We have used Advanced Plumbing Heating And Air for three major projects in our home. We had all the sewer pipes under the house replaced, we had the plumbing modified so that we had instant hot water throughout the house, and we had our heater and air conditioner replaced with a heat pump system. In every case they were on time very reliable, respectful of our property, and did excellent work. The most recent job the heat pump, was completed in two days. They cleaned up every day when they were finished, and it looks way better than the work that was done by the last heating and air company that our home. All their employees are respectful, friendly, and do great work. I can't recommend them more everything they have done for us is been done well.
I had a high pressure water leak coming from my main line to the city. I first had a contractor come take a look to provide an estimate. Not only did they make the leak worse when inspecting it, they quoted me $1,200 to fix it, which was outrageous. I passed on them and called Advanced Plumbing and Heating. Jason was able to come out within 30 minutes of me calling. He and Ivan were respectful and straightforward. He gave me a fair quote which was half the amount the first contractor provided. He got the work done quick and thankfully I don't have to go without running water. Highly recommend. 5 Stars.
Advanced was quick to respond on our request to purchase a new heater and ac unit, sales person here on Friday and techs were here on Monday to install both units. Very pleased with the work that was done. Ken was here to service our unit, which was too old and needed replacement. He called Enrique, sales person, and Enrique was here within an hour and did a great job on explaining the unit needed. On Monday the techs came and did the install, within 6 hours we had heating and air. These techs explained the unit and thermostat to us before leaving. Great job to all who were involved on this sale and install.
Judy N.
04/03/2022 12:00:00 SA
As previously, this company showed up just half an hour after our call (exactly when they said they would) to quell the water leaking in our garage. Water heater not the problem this time. It was the exit line plus old turn off valve inoperable. They replaced the problem parts AND vacuumed up all the standing water. Noe was quick to diagnose and quick to fix and thorough in explaining it all to me. Thanks again, ADVANCED PLUMBING!
Our furnace quit working and it's COLD out. Advanced Plumbing Heating and Air sent Michael Martinez out to diagnose the problem right away. It was a bit of a complicated fix that required some extreme diagnostics, but Michael was on it and fixed the problem. His knowledge and compassion were great. Excellent service!
I have had slow draining/clogging problems in a couple of my sinks.Even though prior attempts by a handyman using a small roto rooter helped somewhat,I eventually called Advanced Plumbing, Caesar came the next day after the call and quickly diagnosed the problem as one requiring a relatively minor fix in two sinks.No blockage was found in main line.
Very satisfied with response and outcome.I would recommend this company.
Best plumbing service ever. If you are looking for a great experience - call Jeff or Erica. I love when I come across a service that reminds me of how things used to be. Honest, fast, detailed, pleasant to work with, get the job done and done correctly kind of company. Thanks Advanced Plumbing. They don't cut corners - they do what they say they will do - their pricing is reasonable and it was all done with a smile. You definitely get what you pay for from Advanced Plumbing and much much more. IF you want to be delighted and satisfied - call them!
Jennifer D.
09/01/2018 12:00:00 SA
There is a great reason these guys maintain 5 stars! We called 2 other plumbers early last week with not even a call back. Advanced called us back today within 30 minutes of leaving a voicemail and had a plumber out within the hour. He was willing to do the dirty work of getting under our house and finding our fridge water line in the crawl space, replace the line and get our new fridge's water and ice feature working! Couldn't be happier. And for the service we received I thought we were charged a very fair price.
We were looking for a plumber for an immediate problem. I decided to check Yelp and found Advanced had five stars so I decided to give them a try. I called mid-afternoon and they told me that someone could be here between 3:00 and 4:00. The technician, Josh, arrived five minutes before three. He was professional yet personable, fixed the problem, and the fees were reasonable. I asked him to look at another issue we had and he was happy to look at it and he fixed that simple repair too. Josh explained and showed everything to us. I could not be more satisfied with my first experience and would be happy to refer someone to Advanced.
We called Advance Plumbing about a leaking toilet, they offered to come out within an hour. I had them come out the next day.
Cesar and Ivan showed up at the time they said they would. These guys are great, repaired the leak within an hour and explained why the leak had started. We are very happy with the work and respect they gave our home. I took a business card and now have a GREAT plumbing company that I can count on and I also let my family and neighbors know who to call for plumbing issues... thanks Advance Plumbing for sending Cesar and Ivan...
Chuck M
Awesome professional service from Chris. Super nice and knowledgeable. Had 2 other plumbing services come look at the water heater and were frustrated with the overpricing. Chris came in with no BS and we got our situation handled.
Aryn H.
02/10/2021 12:00:00 SA
Showed up quickly, masked and with shoe covers. They couldn't help me with my problem but eliminated plumbing as the cause so that was super helpful. Super happy with their service and will definitely call them when I have an actual plumbing issue.
Jason and his assistant came out earlier than our appointment time (which was really great because our water had been off for more than a day due to another plumbing company's missteps, to put it nicely) and knocked out our main line pipe repair within an hour. The guys were friendly and answered all the questions I threw at them, and while the price was a bit higher than expected, I appreciate the efficiency and expedited service. I highly recommend Advanced for your pipe repair needs.
Sara B.
02/02/2023 12:00:00 SA
Advanced Plumbing, Heating, and Air has helped me several times from replacing my entire HVAC system to toilet valve replacement to most recently when they came out for a leak detection service. Cal did an incredible job detecting the leak. He was very professional and thorough and it was clear that he had an advance understanding of what he was talking about. Advanced Plumbing, Heating, and Air are always on time, knowledgeable, and professional; not to mention they've been able to squeeze me in short notice several times. I have never once doubted their ability to do what they came to do, nor have I felt like they were just trying to get money out of me. They are my first call for any plumbing or heating/air issues, and they're my first recommendation to anyone who asks.
Chris O.
11/09/2021 12:00:00 SA
Needed a plumber to possibly replace the water pressure regulator. We'd been experiencing low water pressure in the house and previous incidents were because of the water pressure regulator. It had been replaced twice in 15 years. Technician tested unit and adjusted it so that replacement wasn't needed. Will definitely call again when we need a plumber.
I was without heat for two weeks and the HVAC repair guy said it was trial and error! I guess mostly error.
Then I called Advanced Plumbing and Air and Ken came out the next morning and fixed my heating issue in a very short time and did not need any new parts. Ken was professional, knowledgeable and personable.
Thank you Ken.
Simply amazing ! Knowledgeable and honest service technicians. Called Advance Plumbing for an emergency Sunday service which came out within the hour and 2-days later to install a clean out. Cesar and his partner were both very professional, ensured that I understood what was happening every step of the way, quick and efficient. Pricing is fair! Without a doubt, I would use Advance Plumbing,Heating and Air again!
Smooth and seamless, couldn't be happier with the purchase and installation of our new HVAC heating and air-conditioning units. Guy, Danny and Noa worked with us beautifully and did a great job installing a high-quality system. Professional, courteous and they clean up after their job is done so I'd recommend this company to everybody and anybody who needs a new HVAC or any kind of work done on either of these systems. Great job everyone. Thank you.
I found there was still a leak under the sink and called them back. The plumber said he believed the leak was coming from the faucet. He took it apart and I could see where water and minerals had been accumulating under the faucet cover. I went to Home Depot and bought a new faucet for about $75. He waited for me to return and installed the faucet and new supply lines.
Advanced Plumbing did not charge me for the labor to replace the faucet. They said, and I believe this is true, that I had a couple of different leaks. They were kind enough to not charge me for the labor for the second visit. They admitted that the first plumber should have checked for any additional leaks when he replaced the garbage disposer. But in fairness, he was there on an emergency call and took extra time to look at the leak in the kitchen. He probably was well behind schedule at that point and I can see how that could have happened. I was very happy with the experience of the plumbers and with the service I received.
Called half a dozen local plumbers and these guys were the only ones to actually answer the phone. None of the other plumbers even called me back. They got Chris Webster out the next day to check out what I needed done along with an estimate. He came back out the following day after the estimate and knocked out the job quickly and expertly. Very nicely done. I just had Chris come out for another job two days after I called for an appointment and his work pleased me once again. Chris Webster and their customer service get 5 STARS. The only draw back is that it is a bit pricey, hence 4 STAR rating. But I would gladly pay the extra for their service anytime.
Great communication and very fast response! Staff very friendly, helpful, knowledgeable and respectful!
G H.
08/10/2014 12:00:00 SA
Jeff from Advanced Plumbing is awesome. We were remodeling 2 bathrooms in a house in Vacaville and wanted to do as much of the work ourselves to save money. Jeff was flexible with his schedule to complete work as we needed him. He installed the showers, toilets and faucets while we did the demo, redid the walls, installed vanities, tiles and lighting. Jeff was full of helpful tips and even went out of his way to help us pick up large materials at the store. Couldn't have done it without him and wouldn't have wanted to use anyone else.
Advanced plumbing was the most responsive & the most flexible and ultimately won the bid over several other plumbing companies
We live in Vacaville and I would not hesitate to recommend them. Their initial quote was high I did what I could do, then we negotiated the price down to an acceptable rate. Team came in and did it without hesitation. Well done Guys!
Thank you so much. Cesar and Bob did a great job. They identified the problem right away. Took the time to explain the issues to me. Fixed everything and made sure it all worked properly. We'll definitely use you in the future. Very neat, professional and efficient. Highly recommended.
I had a great experience with Taqee. He and his partner showed up early and was able to explain the work, parts, etc needed to complete the job. He answered all my questions and completed the work as promised, and on time. Since I had another great experience with advanced Plumbing in the summer, I felt confident hiring them again to fix a leak with the spicket in my patio area. Strongly suggest hiring this locally owner business for your HVAC and plumbing needs. Job well done.
Jason came out and assessEd the situation. he picked up where another person had left off and fixed the pipes. We're back in business. TY Jason. I would recommend Advanced Plumbing for anybody. They were fast, efficient and very friendly. From the first call to schedule and end results being plumbtastic!!!
Christina U.
10/01/2017 12:00:00 SA
So grateful to Chris Webster who sacrificed a Saturday so we could finally get our gas dryer running in our new home that had no gas dryer line. After almost getting in to a bad situation with some unlicensed plumbers, Chris at Advanced Plumbing came out and assessed the situation. He was professional, very polite, honest and provided a reasonable quote, discussed all that he would be doing and the reasons and was very helpful.
The work was done very well, he even helped move the dryer in and that night I was able to start my clothes!!
He is also just a good human being.
Advanced plumbing did an install for a water system at our house in Fairfield. We are on a well and the water is extremely hard and high in iron and other metals which gives it a rusty smell and causes it to discolor sinks and toilets. It also has a ton of sediment that builds up and could ruin a lot of fixtures. Chris came and planned out a custom system from 3M based on a water analysis he sent to the lab. While it was more expensive than your run of mill softener from Sears I asked around and it was a lot less than some of these types of systems cost.
Advanced plumbing's real value comes in their stellar service and expertise. Any questions I've had all I have to do is call Chris and he is always courteous and more than happy to respond. He is also more than willing to stop by if need be and make sure you are completely satisfied with the job they have done. These guys are awesome!!
Johnny H.
04/01/2020 12:00:00 SA
My water main was broken by a tree root. They scheduled quickly, finished the job, and I had water again. I will happily use them again for my plumbing needs.
Jayni and Dan were amazing yesterday before close of day (after 5pm), Jayne got Dan to fit us in to look at our water heater that wasn't staying lit, we had troubleshooted to a thermocouple and after a few failed attempts with another previously used plumber that try to con us out of $2200 for complete replacement ! To say I was just hoping for a different opinion was an understatement . Dan wasn't only polite, but kindly listened to me and my experience, but then inspected our 9 year old unit and gave us a surprising recommendation. He was so kind and referred me to the recall website and saved us the cost of repair and replacement of the thermocouple as it was a fire risk hazard. He told me to file the claim and that I should expect get it fixed the next day or so for free and save me $2k in replacement! He didn't even charge me for the visit! Wow that type of integrity is rare now days I was shocked and he was so right, I filed a claimed on waterheaterrecall.com since my unit was one from years 2011-2016 that was at risk. Please accept my sincere thanks and praises to the team, of his integrity and your team's great customer service. I now know who to call if we are ever in need of a plumber or AC replacement in the future. Bless you both, thanks to you we have got water again less than 24 hours later for our family especially important with a baby at home! THANK YOU AGAIN!
A friend highly recommended this plumber so I checked them out on yelp and called to make an appointment. When the guy showed up for the appointment he overpriced the job and quoted a timeframe of 2+ hours so I called another plumber that came right out and do the job for half the price and a quarter of the time. I would highly recommend you call around before using this plumbing company.
Frank S.
07/03/2020 12:00:00 SA
I called Advanced Plumbing to find out if they could repair the bath/shower valve in my bathroom which was frozen. I needed to know if they could do it without going through the wall behind bathroom which is in a completely full closet. Having had surgery recently, I couldn't move anything per doctor's orders. Ashley kindly explained to me that a technician could come by and provide a free estimate at no cost in about 3 hours. Jeff came by as promised, explained he had a special tool to extricate the jammed cartridge out of the front of the valve. He also said he could do it right now. Despite a stubborn jam being caused by debris in the water line, he removed and replaced the cartridge. Also he replaced the spout and the drain valve. He also repaired a leak in the spout which could have caused great problems.
Outstanding work with a rapid response at reasonable prices!! Now I can use the bath & shower!
We needed our disposal replaced quickly as we were selling our house and we had to everything in working order. They came out promptly, charged $150 for a $75 part which is contractor norm, so no problem. It was the $500 labor for the thirty minutes work that I had problem with. I know there's a shortage of skilled workers but $1000/hr seems a little excessive. The tech did manage to break our faucet and then offer to fix it for another $450. I went to Ace and fixed it myself for $70.
If you're desperate theses are your guys but be ready to take out a bank loan if it's anything serious.
Invoice number 131001482 work order 4381
We live in the country with an old main water line that always need repairs . They have been very good about the repairs and getting the job done.
Cal was great!! We had a main line clog this morning and I called to see if they could send someone out to help and within 1 1/2 hours he was here! Problem was fixed within minutes. Cal explained what he found and was very helpful!! Fast and professional service!
Marivic B.
02/11/2019 12:00:00 SA
The best in town !!! They have the best service . I called for service when my water heater went out and John reached back to me within an hour . He went one of his works out to my house within 2 hours . Great service and great price
Michael is a very professional, respectful and courteous technician. I appreciated how thorough he is and it is evident he cares for his craft. Thanks Mike !
Linda C.
05/04/2023 12:00:00 SA
Had a quick response. Our water leakage problem was diagnosed quickly and resolved. I found Noe our technician and the office staff to be very pleasant, kind and knowledgeable. I had a very positive experience.
Jeff has been great from the beginning. He gave us a very fair estimate and did a great job installing our new sink and dishwasher. We are completely re-modeling our kitchen and of course there are going to be issues when the house is older. and one changes the sizes and design of the cabinetry. Jeff was very fair and professional in taking care of all of the issues he saw during the estimate, as well as the unforeseen issues that came along during the job. He is on time, great with communication skills and I now have a working sink and dishwasher. I would highly recommend this plumbing company. I'm glad I found him on yelp. Thank you Jeff.
Matt M.
04/09/2014 12:00:00 SA
Advanced Plumbing turned a stressful kitchen remodel into a truly positive experience. I had a very extensive plumbing project with installing a gas line and moving water lines and drain pipes and everything was done wonderfully. Dan and his crew are true professionals and people you can trust. I left my house multiple times during the project and felt completely comfortable with Dan and his crew in my home. This is a locally owned company which in my opinion is the most important when choosing any service. My house was lft cleaner then it was when they got there! Attention to detail and going above and beyond is what sets Advanced Plumbing apart from the rest. I am extremely impressed with this company. If you are getting quotes and even if Advanced Plumbing happens to be a little higher then the competition I STILL recommend you go with Advanced because you know it will be done right by good people.
Jason was great. Company is local, professional, and did not charge to come take a look. Gave me quotes for further repair and was patient explaining it all.
Recently we had a very large event at the Masonic Lodge in Vacaville. We noticed water draining slowly and backing up in parking lot. We contacted AP who dispatched a technician the following day. Lines were snaked and issue solved. Professional work.. always turn to Advanced Plumbing (AP).
Jeff was knowledgable and awesome. He fixed the issue in no time at all and made sure that the issue wasn't going to happen again. Thanks Jeff.
Bridget F.
12/05/2018 12:00:00 SA
4 stars only because I called in the afternoon one day and did not receive a call back. After that the service was 5 star, glad i gave them a chance. I called again the next day and received an appointment for the following day. They ended up finishing a job earlier than expected and offered to show up that day. So, had plumbers at my house the same day I called for an appointment. Cesar was great. Listened to our concerns and listened to the steps we had already taken. He offered a simple solution and the cost estimate right then. We accepted the cost and the work was completed the same day. Cesar explained what he did, the executed and the actual outcome. Great Service. I would use them again.
There I was at home after a hard days work and look up at the first floor ceiling and noticed a water leak from the second floor. After countless hours of determining a shutting water off to my home things were under control.
In the morning I awoke and contacted Advanced and spoke with Ms Amanda who was so pleasant and helpful!!! She was able to inform me there are no worries and the technician will arrive between 1-3 pm on a Saturday.
As I was in my way home I received a call from the technician I forming they finished early was not far from my home and if they can head that. This was refreshing and met them, showed them, and they knew exactly the issue, then fixed and we were good.
This is what was totally worth it. They returned an hour later to ensure no leaks and answer any questions!!!! Highly recommended!!! Continue the professionalism courteous and excellent service
Lynn C.
02/03/2021 12:00:00 SA
I called to get an assessment regarding my old water heater. Customer service was great over the phone, getting me scheduled promptly. When Jeff came out, he was very thorough with explaining everything and took the time answer additional plumbing questions. When it's time to replace my unit, I will definitely be using Advanced for the install!
I have used Advanced Plumbing Heating & Air for two plumbing projects now and had great experience both times. We were very pleased with our bathroom remodel Jeff and Chris helped us with last year so when our hot water heater went out recently they were my first call. Both times we called, someone was at our house within 24 hours. Chris got our hot water working in a couple of hours and was a pleasure to work with. He even cheerfully listened to my son ramble on about video games and imaginary super heroes. Advanced Plumbing will always be the first call I make (after I realize I'm in over my head on a repair).
Kathy R.
11/12/2015 12:00:00 SA
Kudos to Cal!!! We had called two other plumbers with little success. Cal answers right away. Came out same day to fix our water heater! We needed a new valve - he called manufacturer- come to find out it was still under warranty. It was shipped FedEx and Cal came and fixed it today when it arrived. Awesome customer service, he has passion about his work and we highly recommend advanced plumbing!!! Reasonable priced too! Thank you Cal!
After posting my review here, Advanced Plumbing did reach out and after a quick explination of what took place, they quickly offered to make it right, and they did. Sent me a refund check. Did not expect them to do that when I posted my review here and that says a lot about their integrity...apparantly they also had to let the technician go (before I posted my review). I do update my review to 4 stars.
Gilberto P.
07/12/2023 12:00:00 SA
They have great service!
Called and they were able to come in soon. I will call them again for sure!
Advance Plumbing hands down the best. They came to my house completely professional, they were in and out within minutes with all my plumbing issues fixed. Worker name Christopher was absolutely amazing, great guy, great conversationalist. Very affordable. 10/10 would 1000% recommend.
Mike S.
01/03/2023 12:00:00 SA
Furnace decided it didn't want to blow hot air no more and with the pretty cold temps out it definitely couldn't be passed up. Advance plumbing heating and airs customer service is top notch and was able to set up an appointment asap. Technician Michael Martinez arrived on time and was proficient and professional with his work. Would highly recommend them to anyone.
They are very professional. Prompt and Honest. They will not make a quote for the job without seeing it, which made sense. Thank you so much Cal for unclogging my sink and garbage disposal! Other companies ask you to write a positive review on Yelp for a discount. THIS IS NOT ONE OF THEM. I actually don't like writing comments on Yelp, but this is a well deserved one!
Please trust me and use them for any of your plumbing needs.
Thanks again Cal, you're awesome!
Charles P.
07/02/2022 12:00:00 SA
Advanced Plumbing Rep indicated that I needed a new water heater plus expansion tank. Total quote was around $2,700. I checked with other plumbers and several indicated that an expansion tank in my area was not required. I found a plumber who fixed my plumbing issue for around $150. Advanced Plumbing made a mistake or has questionable ethics. So, BUYER BEWARE.
These folks are amazing. I've called them every time I've needed a plumber for years and the outcome is always the same. They are on always time, fast, friendly, professional and very reasonable. Today was no different. Had a leaky sprinkler valve so Chris and Angel came out took a quick look, made a command decision and fixed the problem in less than 10 minutes. And because I'm a returning customer, Chris made an adjustment to my bill. What! Who does that? Thanks so much guys!
My water heater took a dump and Jason came to the rescue. Highly recommened! This guy was so fast and efficient, I had hot water again in no time. He replaced the whole thing with all new fittings! I like watching and asking questions, and Jason will chat right back to you, asnwering all your questions. Thanks!
Noe & Advance Plumbing we're great! Arrived within the hour of me calling and snaked my main line within minutes. Also took a look with a camera and let me know why my main line had backed up.
10/10 would recommend!
I have dealt with this company on many occasions and they are quick to respond. There technicians are very prompt and do thorough work, they do a great job. They seem like they really care. Anytime I have a plumbing issue they are the first and only people I call.
My wife and I called advanced on a great recommendation. Jeff was very professional and courteous. After the initial inspection of our problem, with his synopsis of our issues, I was very confident he was going to complete the repairs in a timely manner. He delivered as advertised. Before he departed, he stated if there were any issues with the fix to not hesitate to call him immediately There was a slight issue that surfaced, and after contacting him, he promptly took care of the issue. Advanced has my highest recommendation.
My shower wasn't working.
I spoke with the owner Dan Fontaine and he sent Cesar our within the hour.
I was told no charge for a quote.
Cesar took a look at it and fixed it within 5 minutes. All for no charge.
Thank you both very much for saving the day for me.
Darrell G.
02/02/2023 12:00:00 SA
Great quality work , the plumber guys are great fast and friendly, I would definitely recommend them
Advance plumbing was awesome they came over said I needed a new toilet; went got one at Home Depot was back; had everything hooked up within an hour. I couldn't believe that they did that so fast. I had used a different company first & they said I needed a new toilet. We had been waiting for over 2 1/2 months for a toilet and still did not receive one. Thats when I decided to call advance plumbing. Their employee Cesar was super professional. He brought a trainee and he was professional. I couldn't believe that they were done that quick! I 100% recommended Advanced Plumbing!! They're awesome!!
Emmanuel L.
05/07/2023 12:00:00 SA
Our water heater was making knocking noises whenever we use hot water. We had it scheduled for estimate on Sunday and Taqee arrived on time as promised. He did explained everything and we agreed on replacing the water heater. He went back to get a replacement tank and had Larson with him for the help. They were very expedient and meticulous. Definitely will recommend them anytime
I needed a cartridge replaced in a shower. I used Advanced Plumbing before and had a great experience, so I used them again. Same great service as last time. I'll definitely contact them again should I need plumber.
Our garbage disposal went out late on a Monday night combined with a clog in our kitchen sink. I called on Tuesday morning assuming no one would be able to come out for a few days. Advanced Plumbing said they had an available appt an hour after I called. The techs that came out were friendly and respectful. They even wiped up the floor where they had been coming in and out of the house!
Very prompt! Timely! Friendly! Thanks Cal for the quickness and for answering all my questions about the issue.
Definitely will be recommending this company and using them in the future.
Jeff was very helpful in pointing me in the right direction with my dishwasher problem. I will definitely call back if I need help in the future!
SJ L.
09/12/2014 12:00:00 SA
The owner, Dan, answered when I called to set up the appointment. Dan is very professional and really seemed to care about our situation and helping us. He gave me a price over the phone for the job we needed done. I set up this appointment for a non-profit organization in Napa that I help with all sorts of things including facilities maintenance. I had called two other plumbers and Advanced Plumbing & Rooting had the best price. Chris, one of Dan's employees, came out the next day and used a hydro-jet to unclog a main drain to septic. They found him to be a nice guy and were very pleased with his work. As an added bonus, he was able to fix a poor water flow issue from one of their sinks that other plumbers could not solve. They will definitely use them again.
Larry H.
04/01/2021 12:00:00 SA
Service was good as the competition was either closed or too busy. Cal was great, good service, only complaint was pricing was a little high. Otherwise overall dealing was good..
Nicole N.
09/04/2020 12:00:00 SA
I highly recommend the folks at Advanced Plumbing Heating & Air. From the time I called for an appointment, to the minute the guys left after completing the job, the entire team was kind, knowledgeable, professional, respectful of my house, and incredibly hard working.
My house is 100+ years old and it was time to replace a portion of old clay piping in the sewer line. Removal of heavy tree roots was also required. The guys (Chris and Chris) dug up the yard, cut out the roots, replaced the piping, checked to verify the water ran smoothly, and returned the lawn to its pre-work condition all in about two hours. I'm also having issues with my shower drain and they came in to take a look, even making a run to the store to buy a tool they thought they'd need to fix up the drain. Talk about going above and beyond!
I also greatly appreciate them for wearing face coverings during all of our conversations, as well as shoe coverings in my house. And they've implemented a contactless payment system, as well, which is very convenient.
Seriously, I could not be happier with every aspect of the job done by Advanced Plumbing Heating & Air. Ashley will take great care of you when you call, and Chris will do an outstanding job fixing up whatever ails your house. They get the work done and they do it well. But maybe even more importantly, they're trustworthy, which is what makes them my new go-to plumbing company.
Jenny C.
06/12/2016 12:00:00 SA
We were referred to Advanced Plumbing by a family friend, and we couldn't have been happier with the service we received! They came out within 24 hours of our (non-emergency) call, even agreeing to meet at a later time of day that fit better with our schedule. The technician gave my husband great advice on how to handle our issue while saving money. We were back up and running 100% by the next day! Thanks, Advanced Plumbing!
I've used Advanced for my 6 month HVAC and plumbing inspections for the past few years. They are extremely thorough and made me feel confident they were looking into any concerns I had. Michael (HVAC) and Chris (plumbing) were great! I plan on continuing to use Advanced Plumbing Heating and Air for any plumbing and HVAC issues in the future.
Aman N.
11/02/2021 12:00:00 SA
Great customer service from Advanced Plumbing. Very responsive . Had a leak under our sink. They came and fixed the disposal , and then came back to spot check another leak that was found to be unrelated but they took care of as well. Found them professional and responsive to calls.
We called Advanced Plumbing Heating and Air first thing in the morning and was able to get a technician to our home right away. Noe went above and beyond to figure out the issue with our water heater. He originally came by and checked it out and do what he needed to do and after he had already left our home he called again asking us if he could return because he thought of another solution. We absolutely appreciate his fast response and quick thinking. In the future, if we need to replace our water heater, we will absolutely go with this company! Thank you Noe!
David G.
01/12/2017 12:00:00 SA
Jeff offered up a solution for a long term sink problem for one of our clients in Fairfield. The job went off without a hitch, and he even reused some discontinued tile that was removed from one of the restrooms. We are a general contractor that sub contracted the job to Advanced, so we deal with different vendors all day long. I recommend Advanced.
Recently had Advanced Plumbing from Vacaville come by to provide an estimate for fast leaking water pipe under house. Plumber offered a single option. A most disruptive and expensive option. 7300 was the estimate involving jackhammering and concrete work. I found a plumber who fixed it for under a thousand without the jackhammering and concrete work (I did some digging and rooting). Good service at a Fair price. Is that too much to ask? Price gouging who needs it? Thing is, when a customer has a significant leak, plumbers think they have you. I say, be patient and keep looking for an Honest Abe.
Professional work! And they care. I had a Friday afternoon emergency. Advanced Plumbing was the only company that answered they're phone and actually sent someone out! Highly recommend them!
Nancy A.
03/12/2021 12:00:00 SA
I had a water heater that had an inch of water in my pan and water dripping out the PVC pipe at the side of the house. I called Advanced Plumbing and Jeff was able to come out the next morning. He determined that my 11 year old water heater needed to be replaced and was able to do it the same day. He answered all my questions. I was glad that he took care of getting the city permit and he dropped off that paperwork.
I would definitely recommend this company!
Andrew T.
10/03/2016 12:00:00 SA
It's so refreshing to get service help and things actually go right. Had a problem with a water heater, and it was pretty complicated. The team came out more than once in order to get it right. All the guys are great. Dan was very helpful in teaching me as a homeowner what to do and not to do to keep the system running. Thanks guys.
Great service quick response!! I couldn't be happier!! They are polite and the team works fast
My water heater leak became a monumental issue. I called Advanced Plumbing on a referral and they sent Cesar out to give an estimate. Cesar is simply amazing to work with. He and the team (Marco, Tony and a fourth whose name I don't remember...sorry) were professional, hard working and as nice as ever.....they did an excellent job and went above and beyond the call of duty. They completely replaced all the plumbing in our house in Benicia (a major & pricey job), but honestly they were worth it! They had our confidence and for an incredibly catastrophic situation we felt blessed to have this team who exhibited such an excellence, efficiency, and professionalism!! Thank you Cesar, Tony, Marco & #4 for a spectacular job........you guys are awesome! What started out as a daunting and overwhelming experience ended with a very safe and happy home! If you're like us and are totally plumbing ignorant, this is the team you can trust and place your home in their well skilled hands!!
I've used Advanced before for their plumbing services, but this time I had my heat abruptly stop blowing warm air. Carissa helped me get a visit scheduled for the following morning and Ken was my tech. On time, thorough, and offered a perfect explanation of the services he provided. My heat works now and I've subscribed to Advanced's maintenance plan just so I can be more proactive about these kinds of things and they've provided great service both times I've needed them so far.
Kelly C.
11/06/2013 12:00:00 SA
We had our water heater conk out on us first thing yesterday morning; as did the main water valve. Not a good morning surprise.
Based on the Yelp reviews, we called Advanced Plumbing and spoke with Dan. Dan was very nice and gave us a estimate of what the work would be without seeing the actual damage. He told me that someone would be out between 9a and 11a, most likely at 10a. Chris showed up exactly at 10a. He was extremely professional, proficient and patient with my endless questions.
Turns out that Dan had done some of the research for Chris, so all Chris had to do was fix our heater and broken main water valve -- I like the team work. In just under 2.5 hours, Chris had installed a new heater, brought it up to code, cleaned up some of the mess the broken heater made, and fixed the water valve. I was impressed.
The work done was under the original estimate and it was great deal. The work as really good and I expect to be happy with it for many years to come. Should I need more plumbing work, I wouldn't hesitate to call Advanced Plumbing again.
Nick T.
01/09/2017 12:00:00 SA
Great service! Quick to respond on Sunday, extremely knowledgeable and honest. Will definitely call for future needs. High recommended!!
Jessica F.
02/06/2023 12:00:00 SA
Ken was very informative, polite, and professional. I will definitely use this company again!
Shannon G.
07/06/2018 12:00:00 SA
Love this company! We have had several times of crisis when we needed they're help. I get personal calls when they're on the way. And if my oldest is the one letting them in they call me at work to lmk what's going on.
Water heater stopped working over the weekend. We called and they sent someone out within a few hours to take a look. They determined that the old one (15 years) was ready to go and were able to install the new one in the same afternoon. Solid work!
Louie A.
01/06/2023 12:00:00 SA
Can't say enough great things about Advanced PHVAC! Just got our new AC and gas furnace installed...top of the line 2 stage high efficiency unit priced at half of what another Costco contractor was quoting me! The whole team is awesome: Michael Martinez was my first tech; Enrique gave us the best quote and totally educated me on why their hvac system is the top of line; Chase, his dad and the other guys did a great job installing both systems! I'm hoping this new system will cut my PGE bill in half cuz it's that efficient. I'm also getting the yearly tuneups so now my warranty for parts AND labor is 12 years!!! Best in the business...Look no further...Advanced PHVAC is the Real Deal and 2nd to none....
G V.
08/06/2020 12:00:00 SA
Ashley, Cal, APHA team went above beyond our expectations from from beginning to end w/ our water heater issues. I called APHA/Ashley about a week ago, she patiently answered all my water heater questions in a professional manner, and scheduled an appointment.
In my initial interaction w/ Cal (tech) and after explaining him our problem, showing him a vid clip of our unit showing symptoms, his immediate reaction was try to resolve by calling the manufacturer of our water heater to see how it can be repaired at minimal cost to us. Since it would have to cost us more replace a part, he suggested for us to replace the whole unit. He went above and beyond our expectations and provided us w EXCELLENT SERVICE. We'll definitely use APHA again and we highly recommend them for your Water Heater needs.
Brian B.
12/11/2018 12:00:00 SA
I'm pretty happy with the service provided and would probably use them again if I need plumbing help.
My only two complaints are they were late, however on the days they were coming, I was available all night so it didn't effect me. The other thing is, I was told on the phone they would be able to do the work in one day, but they ended up having to come back the next day to finish the work.
It was much more expensive than I expected it to be, but I think that's my own fault as a new home owner. But they did very good work so I'm happy with the result. Thanks guys.
Gina H.
09/02/2015 12:00:00 SA
Very frustrated with this company. I called early Monday morning for service and they gave me an appt between 3pm and 5pm Wednesday afternoon. I thought this was a long time to have to wait for service for a leak. As disappointed as I was, I have family that own private businesses and tried to be understanding. I work a lot, have varying hours and have 4 kids. My time is precious and my schedule has to be organized. I arranged my work, my sleep and my day care all around the appointment on Wednesday. 20 minutes after 3, the earliest time he was supposed to be here, the service called saying he would not be able to make it at all that afternoon/evening. They asked if the next day was OK. I was so upset that I immediately arranged an appt with another company. For this company to have so little respect for my time shows a lack of professionalism and I will no longer be using their services.
Huge shout out to Gino & Chase for installing our new AC! Called around and Advance was the only Co to come out same day! After getting an estimate (& finding out our warranty only coveted a small portion)..Enrique came out and gave us a price we couldn't refuse, Install done within 2 days of estimate! HIGHLY RECOMMEND! 5 STAR!
Super happy with the customer service of both the front office, Jason and his team. The woman on the line when making the appointment for the estimate was super nice and helpful and Jason was great! Both men wore masks upon arrival and were friendly and knowledgeable. Fixed the problem quickly and gave me
A more than fair price. I'll definitely call them
Again if I have more issues in the future , although I hope I don't have too. LOL
I trust this company. We have had a few plumbing issues which have been quickly and efficiently dealt with. Awesome!
Lisa L.
03/05/2019 12:00:00 SA
Was very satisfied with professionalism as well as timeliness. They had to come out and unclog my main, then next day I had separate clog that I was unable to snake myself and could not get pipe off to try to unclog myself. They came out again took care of 2nd clog and found yet another main clog that they took care of (free of charge of course). I know they spent a long time at my home to get the job done correctly. Also feel they may not be the cheapest but I will most certainly will recommend and use them again.
Mae G.
07/04/2023 12:00:00 SA
I had 2 sprinkler pipes leaking and reached out via Yelp. Advanced Plumbing responded right away with a list of schedule availabilities. When I called to schedule an appointment, John at the Call Center was courteous in answering my questions.
Ivan, the technician, arrived prepared, ready, and knowledgeable to answer all my questions. He repaired the pipes and was quick to get the job done. I also asked about other possible repairs, and he was patient in responding. Price was the lowest from all the other companies who responded.
I know 0 about plumbing, but they did not make me feel ignorant.
Ryan R.
05/10/2016 12:00:00 SA
I am NEW to the City of Vacaville, CA (from the Bay Area here) & needed a Plumber NOW!
Please don't waste your time calling a list of plumbers on Yelp & call Advanced Plumbing NOW.
Here is WHY:
- I received my new Fridge and the installer from Airport Appliance did not want to install the tube from water valve on the wall to ice / water dispenser to the fridge as water valve to the wall was new to them (aka house is a new development)
- With my fridge delivered & no connection to ice/water dispenser what is a guy to do.... I called a list of (3) plumbers on Yelp (from me leaving a message to appts. only available next week)
- I finally called Advanced Plumbing (I blinked my eye) & Cal, Tech came in the same day (w/ his supplies and shoe booties on), installed piping needed to produce water and ice for my fridge, move my fridge back in place, wiped his fingerprints on the fridge, I paid (good cost), he gave feedback about Vacaville CA (good things where to go), shook his hand, & Cal left.
In closing GREAT choice to do business with, fast but detailed, communicate with the customer & I will whore this business out to my Yelpers and neighbors.......
Very impressed with the service. Furnace quit working, made the call and technician was at our home within an hour. Will always use their service for any future problems.
Dan Fontaine came out this morning and there when he needed to be and did everything he said he would. He also did it with amazing customer service -
But really the good experience started with when they were the 1st of 10 quotes to respond and make time immediately the next day. We will absolutely use them again. Thank you Dan for taking care of my parents.
Janet B.
12/03/2022 12:00:00 SA
They arrived at my home within a half an hour after my request for service. Located the problem with my toilet. The repair was done real fast and the were gone in a matter of minutes.
They earned their 5 star rating. I had a leak in our 1st floor ceiling and needed to get it fixed ASAP to prevent further water savage. I called on Saturday morning and they were able to get me in the same day. Taqee came out that afternoon and was polite and professional. He went straight to work diagnosing the problem which ended up being the toilet upstairs leaked and it was causing water damage to the first floor. While they don't carry toilets on their work trucks he went to Home Depot with me to get a new toilet, brought it back to my house and installed it quickly and disposed of the old leaking toilet. You don't find customer service like that very often,if at all. Price was fair too. Would highly recommend this company and will be calling them from now on for my plumbing needs.
Alex M.
03/09/2023 12:00:00 SA
I'm not happy with this company. I've had them out twice to repair a leaky pex pipe in my attic, and the first time it lasted just over a year and now I'm in the same boat at 15 months later, AGAIN! I had new sheetrock installed to replace the old stained sheetrock from the leaks, thinking this was the last of these problems. Wrong! These pipes aren't supposed to fail so I can only put the responsibility on this company for not correctly diagnosing the source of the problem. And, I was told that because their tech who installed my new water heater left the water heater temp turned all the way up, that this may have put undue heat stress on the pex pipe. I just hope that I don't get another leak in a different part of the house because of this. And what am I supposed to do about the wet sheetrock that I had replaced because I thought their fix was permanent?
Additionally, regarding my new water heater, it was installed tilted to one side and looked like the Leaning Tower of Pisa. They also did not run the pan drain pipe outside, per code.
They charged me $1500 to install two toilets and $400 to replace a kitchen faucet, like for like. IMO, they are expensive.
I'm not using this company again. I'm one pissed off former customer!
I cannot say enough good things, except to say I am so pleased I contacted Advanced Plumbing, Heating and Air because my 77 year old mom had a plumbing issue today, and they immediately responded by sending a technician (Noe) out who was there within 30 minutes, evaluated the situation, and provided honest answers. It turned out to be a City issue. Noe himself contacted the City and they said they would be out in 30-45 minutes. In the meantime Noe kept exceptional customer service by letting us know he would come back out (if for some unforeseen reason the City didn't show up). He asked that we keep him informed. After the City came out and fixed the problem, I called Noe back as asked, and he was genuinely concerned and hoped that the problem was fixed, and he thanked (me!) for letting him know.. WOW! We need more responsive and responsible people like Noe and the staff at Advanced Plumbing Heating and Air! I will definitely them call again if the issue arises.
Im a project manager for company that does work in southern California
for Petco stores.
We had 6 different stores to have main inline drain lines mapped out and draw on floor plan that we gave to each store location plumbing company.
The store in your area in Vacaville is the same floor plan as the rest of the stores.
The scope of work is 1 to 2 hours max time to locate below floor in store and mark out each one. a camera is used only on the main going though a cleanup . and not smaller lines .
The other plumbers charge $192 to $250m max. After calling in on Monday and getting a call back by John we went over the scope of work and cost early in the week . here it is Friday and when he was onsite He now wants $950.... what a waste of my time and trying to overcharge for more money by this tech. call there office and they stand by his pricing.
I would not call this company
I had Advanced come to my property due to a sewer backup. I had already snaked the line so I had requested the line to have a camera ran through it to locate the problem. I received conflicting information from these results. I was told the line had separated then I was told the line was crushed. These are different results. I had to request copies of the images and never received all of them. I was given an estimate to do the repairs in the amount of $14,911.57. I decided to get a couple of different estimates. I ended up getting the job completed for the grand total of $3,500.00. This included replacing the concrete that had to be removed to get to the line. The concrete was not included in the estimate from Advanced. I suggest you get other estimates before signing a contract with this company.
We have needed Advanced Plumbing services three times now and their staff have consistently provided exceptional customer service. The plumbing has been fixed and their services guaranteed for the near future. Thank you for the excellent services.
Very good job by Cal.
Was able to quickly identify the problem (broken elbow), trench, repair, re-cement before mid afternoon
Advanced was great. We had a rat problem that chewed through our ducting on almost all of the runs and the main supply.
Guy came over to walk the attic and discuss the issues with us and he provided a quote. Guy was so nice. He seemed like he would be cool to hang out with.
Advanced did exactly what they said they were going to do, showed up on time, did a great job, and were very professional from start to finished.
The crew actually finished in half the time originally quoted because they had an additional person for the job. They have their systems and processes in place which makes it a great experience for the customer.
I would recommend them to my friends and will be calling them for my A/C and heater replacements in the future.
Thank you again,
Jesse
I wish there were 10 stars i could give this company! They are my new plumbing company! 100 percent sold! I called this morning to have my garbage disposal fixed, i was prepared to make an appointment for a few days out, but they had a technician available right away! Jason was at my house in less than 30 minutes! When he arrived he followed COVID protocols which i was really impressed with being an ICU nurse. My disposal is not the typical equipment so Jason consulted w another plumber and figured out a way to clear it without me having to pay 800 dollars for the installation of another one. He also gave me a tip as to the tool to buy to help me if it happened again! I've had the best experience! The quality was great, cost reasonable, and the people were honest and kind!
I highly recommend Advanced Plumbing located in Vacaville, CA, but servicing Solano County. If you have leaking faucets, or any drips anywhere or perhaps you need a new garbage disposal unit, I can tell you that I have had the best service ever as far as friendly, professional, punctual, and get-the-job done performance goes. I have recommended them already to family, and I will continue to recommend them to my friends. I believe they also service AC and heating projects. Excellent service!
Another quality job done. Our bathroom faucets were leaking on a Friday and they were able to fit me in on a Saturday during Memorial Day weekend. On top of that Taqee called and said he was running ahead of schedule and was available 2 hours earlier than expected. He went right to work when he got here replacing the leaking faucets with a set that I had purchased and wanted installed. He also took the time to check the water pressure to the house (no other plumber has ever done this before, why I don't know) and he showed me that our water pressure was 30 psi over the recommended setting. The regulator was original over 30 years old so we had that replaced while he was here too. We are thankful he took the time to check the water pressure and explain it all to us so we that we understood everything and after the repair were not in danger of our pipes bursting due to excessive water pressure. Whole project was done in 1.5 hours.
Advanced Plumbing Heating and Air are my go to contractor for all my plumbing needs.
Advanced Plumbing is our go to when it comes to plumbing issues. They detected and re-routed a slab leak for us a few months ago after having several other companies misdiagnose completely. They came out again today, only a couple hours after I called when I thought I was having water heater issues. Dan, the owner, is honest and fair and I couldn't appreciate that more. Chris has been the one to perform the work at our home and he always does a great job. He is respectful, thorough, and willing to give options when available to fix the problem without spending a ton of money. I wouldn't hesitate to recommend Advanced Plumbing to anyone!
Shannon C.
08/01/2012 12:00:00 SA
Always arrive on time, quick to respond when I call them. I've had them out about 8 times in the past year for various issues and they solve them quickly and don't leave a big ol' mess. Pleasant employees to deal with.
I placed a call at 5 pm and got same day services within 30 min. Jason Blunt came an unplugged the bath tub within less than 15 minutes. Prompt and efficient service. Jason was very professional and knowledgeable.
Advanced Plumbing and Rooting Services owned by Dan Fontaine gave excellent service on prior jobs. Last week Chris really outdid himself, and exceeded all my expectations. I believe Advance Plumbing to be the absolute best plumbing company in the Vacaville area bar none. This is why: Best Customer Service, Best Pricing, Fast Response, Honest, Fair, Responsible, and Pride in their work. They are professional, know their trade, and preform excellent work, and they do it all! They offer free estimates, and even free house inspections. If you want someone you can trust this is it
My Story.....I've lived in this area since 1975, I've have had several different plumbing challenges, and used various companies. I am retired on a very fixed income. I knew the work I needed done was extensive, lots of leaks, toilet faucets etc., a RO system had to be installed, a line needed to be run under the house for refrigerator water, and the water heater had an over flow issue,(This was discovered when it flooded into the garage). Come to find out the overflow from the water heater should have been routed outside, and wasn't even to code.
I phoned a few plumbing companies about my issues and obtained several quotes. The job was also time sensitive. Time and pricing were big issues. I know nothing about plumbing, so I have to trust who ever to know their job and to be fair.
Advanced Plumbing & Rooting Services only employ good honest people with exceptional work values, and expertise. When I phone Advanced, Dan (the owner) answered the phone himself, and right then and there made me feel confident that his company could handle everything. I had used them before and always very happy.
The response time was unbelievably fast. Chris came out for the initial quote. I knew immediately that I wanted him to do the job! Advanced Plumbing also had the lowest quote, fastest response, and gave me a discount on top of that. Chris started the job ASAP. Chris even called his boss to see if his schedule could be adjusted so he could continue working the next day to finish my job. Not only did Chris do an excellent job on the issues I phoned about; he also discovered two other items needing attention. He was so honest, one issue was a leak at the washing machine connection (biggie, next week the floor was to be replaced), and Chris fixed this one replacing faucet and pipe. The other item was a small dripping leak under the house he noticed, when he went under the house for the refrigerator line, this leak was coming from the shower area. This was from a pipe connection that is no longer allowed in plumbing. Instead of making me feel like I had to take care of this immediately, he stated that at some point I might want to consider fixing it, because the pipe could burst causing bigger issues. Meantime he said I might want to avoid the shower, and use the bath in the other room. I loved his practical common sense approach. He went on to say that his company offers free entire home pipping checks, including gas lines. I didn't realize they gave free whole house checks. Look up their website; they are quite diversified in their abilities. They are certainly worth the call.
Mary B
Overall great experience. Our water main broke (on a Saturday of course) and Amanda at Advanced got a technician to us ASAP. The technicians were great; fixed our problem and even saved my succulents . Highly recommend them.
Jog G.
09/11/2021 12:00:00 SA
I called Advanced Plumbing, Heating and Air for a new repair job. And just like my previous experience with this company, I was once again impressed with their service. Aimee answered my call and she was very courteous and helpful. Their technician named Noe arrived on time and went straight to work. Within a couple minutes he identified the problem with my AC unit and explained what happened in words that I can understand. He also checked the entire unit and told me exactly what needed to be replaced and what can wait. No BS, no crazy sales pitch, no excuses. Noe was very professional and courteous. Pricing I believe was reasonable especially since I'd rather have well trained and experienced technicians like Noe handle this type of electrical work. He also gave me some tips on how to prolong the life and performance of my AC unit. Great job Aimee and Noe from Advanced Plumbing, Heating and Air. You guys deserve more than a 5-star rating.
Our water heater went out on us at the wrong time. With everything going on this wasn't something I wanted to deal with. Cal from Advanced Plumbing showed up and accessed the problem and it was determined that I need a new water heater. Long story short, Cal and Advanced Plumbing did a very professional job. I was very satisfied with the quality of the work.
I did have a concern after the project was completed regarding the final invoice. The owner Dan personally called me and explained in detail the breakdown of the invoice. He made everything completely clear to me. It was a breath of fresh air to talk to a owner that cares about his customers and his employees.
Awesome service provided by Cal! Our water heater recently started giving us trouble and prior to Cal someone else came by and looked at it and told us we need to replace the whole heater unit. We were a little stressed cause replacing a heater unit was very expensive. On top of that the guy prior to him that came took a fee for coming over but did nothing. That's when we decided it's best to get a second opinion and we got in touch with Cal. He came over and told us we just need to replace some parts and because our heater was under warranty the parts should be free. He even called the company himself to get our parts delivered. It was great we didn't pay anything except for the labor. Cal was very professionally, knowledgeable, and helpful. I wish we contacted him before anyone else. Could have saved ourselves money. In addition, Cal didn't charge anything for coming over and looking at the problem, while the previous guy did. Do yourselves a favor and reach out to Cal for exceptional service.
Debbie P.
01/05/2021 12:00:00 SA
I found myself with a holiday weekend plumbing emergency in the middle of the night and Advanced Plumbing Heating & Air responded with a quickness.
Amy helped me out on the phone and was very kind and helpful. She gave me a rough window on when I could expect someone out and explained that due to COVID there is slightly longer windows than usual. I was pleasantly surprised to have her call back almost 3 hours earlier than anticipated asking if they could head out there early. Cal came out on-site and was incredibly helpful. He was skilled and thorough with explaining the repair. I know cost is one of the biggest complaints people have with hiring these services but never once did I feel like Cal was pulling a fast one. What I paid for his time and knowledge was absolutely worth it. 10/10, highly recommend.
I don't often need the services of a plumber but On the call for a plumber I found the service workers neat clean, efficient helpful and well mannered. I had a leak which I assumed was a problem under the counter in a bathroom, I really did not check as it happened once before, but come to find out is was only a loose fitting. These men fixed it in a couple of minutes. Never had service like this before - great job - can recommend them without any reservations.
They showed up on time did a great job - if I need a plumber they will be the ones I will call.
Aaron I.
06/08/2023 12:00:00 SA
From the sales team to the installers class A work and communication. They did an amazing job and everyone involved was professional and courteous. Will use again.
Steven P.
02/10/2022 12:00:00 SA
Advanced Heating and Air. I called, made an appointment. They showed up on time. Great huh. No. I had a fairly simple fix. Replace two shut off valves and P trap underneath my bathroom sink. Approx $50 in parts. I was quoted $650.00. Absolutely outrageous. Plumbers make about $35 a hr. You figure the rest
Great response with an early morning call! Thank you so much for getting things done and confirming pipes are in good shape!
Bonnie P.
11/09/2017 12:00:00 SA
Had kitchen faucet leak. They came as promised and wanted a new faucet installed. Chris was efficient, friendly and answered all my questions. The cost was what I anticipated and they gave a discount for Leisure Town residents which was appreciated. Would definitely use them again if needed.
Sandra O.
12/05/2021 12:00:00 SA
These guys were great! Prompt, professional, pleasant. I had a shower handle/escutcheon with a stuck set screw. Of course the pros knew that it also needed the cartridge replaced. They had the job done in less than a week from my first call. They were here about an hour, we're very neat and clean and left the place like they weren't even here. Except that I have beautiful new shower trim! Thanks guys!
Dan R.
09/02/2021 12:00:00 SA
Responded promptly to my inquiry on Yelp! The job was to hook a new natural gas grill to an existing new gas line. Showed up within the quoted time window. Willing to negotiate on price. Willing to do the job immediately after price was settled. The work was done quickly and above my satisfaction. Would use them again when needed.
Advanced plumbing did a great job. They were able to send out a team the same day I called. They arrived on time, easily identified the issue, and resolved it within an hour. Cleared a clogged pipe between the street and the house. Thanks, Jason!
Responded within about an hour on the day I called for a backed up sewer. The charge, for what seemed like a pretty easy clean out, was almost $200. I don't know if a thorough job was done, but we're selling the house, so for the next owner's sake, I hope a good job was done.
(Side note: the interior of the work truck (the part where equipment, tools and supplies are stored) was a complete disorganized, dirty, unsafe, clusterfu¢k, which made me question the capability of the plumber. You know, judging a book by its cover... Anyway, if the doors on the back of his truck were to come open while driving, the stuff flying out would definitely be a hazard!)
We walked into our garage to unexpectedly find a huge leak in our very old water heater, pouring water all over the floor! I cannot remember his name (so sorry!) but he came to the rescue so quickly and installed a new unit seamlessly. He was appropriately masked and took all precautions for safety. Overall we are very satisfied with the service and prompt response of this business. The 2 people who answered the phones that day were also very compassionate and helpful!
I really couldn't have had a better experience. Our family has a 1-week old baby and our water heater sprung a leak suddenly. Chris G and his partner arrived at our house within minutes and got right to work. They were extremely friendly and professional and clearly knew what they were doing. They provided a quote and had everything completed within a couple hours and the final price wasn't a penny more than what they quoted. I think we got a little lucky with their availability but we just really couldn't have asked for more. Thanks guys!!!
Wow, Dan and Josh are Wonderful to work with. Easy to understand, very Professional and Price Efficient... Thank - You Advanced Plumbing & Rooting Services for everything :-)
I Highly Recommend their Company!!
We have been using Advanced Plumbing for everything lately. From gas line replacement, water heater replacement or minor faucet repairs, they have always come through! Signing up for biannual check up for heating/air and plumbing checks is a no brainer because we know how courteous, reliable and efficient this company is. Thank you for keeping our house running like a well oiled machine!
From the moment I called to have a plumber come out to do the estimate, I knew this company was going to be a joy to work with. Knowing it was female owned, that also gave me confidence and, besides, how cool is that? The staff are super friendly on the phone, personable and you can tell they like their job--so many customer service positions these days are filled with people just doing it for a check and don't care about meeting even the minimum when it comes to pleasantries.
After setting the appointment for the estimate for a leaky/running toilet, the plumber came out a few days later. He was on time, very nice and took his time explaining the repairs, gave cost effective feedback on what we should do and even told us our water pressure was dangerously high, which we had no clue about.
After seeing this would be more than just fixing a leaky toilet, he created an estimate for 3 services that would get us completely upgraded with our toilet, equipment and pressure valves. Bundling the services came with special pricing (saving us $200+!) and also gave a senior discount for my mom.
They made the process stress free and made sure to educate us about our plumbing equipment and pipes so not only were we in good hands in terms of benefiting from their knowledge and professionalism, they were honest and really cared about helping us save money not just now but in the long run with maintenance. Highly recommend!
This is a business you can trust. This is only the second review I've ever written, but their excellent work has prompted me to do so. Dan is a heck of a nice guy and his crew is very knowledgeable. They get you an appt. quickly and show up when they say they will. I won't hesitate to call them first when I need a good, honest plumbing job done. Save yourself time and frustration and call this company first when you have a plumbing problem.
Liane U.
07/09/2020 12:00:00 SA
We had an issue with our AC leaking, RIGHT before a weekend that it was set to be 103 degrees all weekend! I live with my husband, teenager and two dogs. I was panicking, and after talking to 5 individuals (from other companies) who were very rude and raised my anxiety and said they couldn't come out for a day or so, I spoke with Raul who was very kind and understanding and calming, and was able to send Noe to our home to take a look at the issue within two hours. Noe was also very kind and answered all of me and my husband's questions and was very clear and showed us what was wrong. We were treated very well and we are very happy with their service! My AC is up and running again, and now we are more clear on servicing it! Thank you Noe for saving the day and your very kind professionalism!
Courtney B.
01/03/2023 12:00:00 SA
Fantastic Overall Service!! We had been dealing with continued installation appointment cancellations with Lowe's. Called Advanced Plumbing Heating and Air, and they came out same day to fix our faucet. Jason was on-time and did a great job. All I spoke with were very friendly and professional. Would highly recommend!
Richard W.
08/02/2021 12:00:00 SA
When I walked into our garage this morning, I found water had leaked from our water heater onto the garage floor all the way to the garage door. My first call was to Advanced Plumbing. The woman who took my call said a technician would be sent to my house immediately. My technician, Cesar, and a co-worker quickly diagnosed the problem, and I agreed to have them install a new water heater. Within 2 hours, they had taken out my old water heater and installed a new one. I have never experienced such fast and professional service. I would highly recommend Advanced Plumbing and will certainly call upon them in the future.
I'd give them more stars if possible. I called them yesterday and they provided quote and did the work the next day, today. Very professional service. Gave estimates and advice on work. Did not do extra work to get more money. Very happy to have found our go to plumbers. Thank you.
To start, Advanced Plumbing is absolutely amazing. Jason came to our RESCUE when our downstairs toilet overflowed with water from the toilet bowl and flooded our bathroom. They were very responsive in coming out and when they arrived they were masked, extremely nice, and after inspection provided all of our options we could choose from on tackling the problem. Jason helped give us piece of mind that they would take care of us and figure it out. We came up with a game plan and they went to work. After working on it for a while they were finally able to unclog the blockage which ended up being a long distance away from the bathroom and nothing we could have done without their help. Thank you again Jason and Advanced Plumbing for coming to the rescue and fixing our problem, I would definitely recommend them any time!
Rod B.
07/07/2016 12:00:00 SA
This company takes pride in their work. Very knowledgeable and professional plumber technician. I would give a 5 star for customer service. However, this company is also pricey and will charge you at a high end estimates due to work insurances, licenses etc...I recommend to do your homework and get several quotes and run a plumber work cost @ homewyse web site before agreeing to getting any work done.
We have been customers for quite some time and have been very happy with their work and service. Today, Father's Day on a 3-day weekend, we had a random leak that flooded the kitchen. However, I compounded the problem by doing everything wrong in a ridiculous panic, resulting in practically no water to the house. The business owner, who I spoke with, was very understanding and was successful in getting someone to our house, and Jeff arrived much sooner than I expected.
While we did miss an event in Sacramento we had planned to attend, I don't care because they were so efficient. Jeff graciously and professionally fixed all the issues and we have water again.
We will be using Advanced Plumbing for our future planned work and highly recommend them to everyone.
I tried replacing my washer supply valve and it came off. My water regulator is shot and I couldn't get the water main off so I had water coming out of the wall. I was on bucket brigade duty. Jason came in, very polite, and quickly took care of the issue and confirmed my suspicions about my water regulator. He set me up with an appointment on the spot to take care of the issue as well. He's quick and efficient.
Highly recommend this company!! We have used Advanced Plumbing since 2016. There is no job too big or too small that they can't complete. Their work has always been excellent! And...they ALWAYS clean up afterwards. Jeff specifically is amazing; as a person and as a plumber! Won't use anyone else!!
Chazz T.
12/07/2019 12:00:00 SA
After almost a week of trying every home remedy which we later learned was pointless, we finally called advanced plumbing! Thankfully Dan and Cesar came out to the rescue and cleared the line which turned out to be clogged due to roots in the line. In addition to showing up on time, they were both polite/friendly, as well as professional :) I would highly recommend them to anyone needing plumbing services! Thanks guys from Vanessa and her roommate!
Joey M.
12/08/2022 12:00:00 SA
I cannot say enough good about this company. We had other companies come to assess our failed heater but couldn't figure it out. Advanced installed a new system which was tricky because we were changing from a Hyro system to a gas furnace. They were the only company that said no problem and made it happen without any issues. The crew of Chase, Donovan, Bobby and Joe are truly professionals! They were neat, clean and efficient. Don't waste your time on other companies and use this one.....you won't be sorry!
Michael M was our Assigned Tech that checked our HVAC system earlier today and after our experience with him, he's definitely someone that we'd recommend and request for any future service!
Due to a miscommunication on the address Michael M. ended up across the street where he tried for over an hour trying to get in contact so that he could conduct his review and identify the problem with our unit. Luckily for us he never gave up and was able to get the correct address and help get our A/C back up and running. Despite that initial hiccup, his service, energy and effort never wavered. He's an outstanding tech who's passionate about what he does and is excellent at what he does. He went into detail explaining the issues our unit was experiencing, what it would take to repair it and how much it would cost to repair it.
Michael M. is incredibly adept at his job and it shows in the quality of work and care he showed us during his time inspecting our system. Again, we cannot recommend him enough for anyone looking to get their A/C checked out.
Corinn I.
04/03/2013 12:00:00 SA
First time using Advanced Plumbing and we couldn't be happier! I called yesterday morning and they were able to squeeze us in within a few hours, they gave us a great price and fixed all 3 issues we were having!!! Dan was extremely pleasant. I love that they guarantee their work as well, shows me that they are confident in what they do! We will definitely be using Advanced Plumbing for any future needs we have!
Once again, great service ! Cesar and Jeff were timely, professional, knowledgeable and very pleasant to work with. Merry Christmas to the amazing staff at Advanced Plumbing Heating and Air.
Water kept running last night, but now problem solved! He was very efficient and completed within 10 mins. Thank you so much!
I had a major plumbing issue that needed to be attended to right away. Customer service was excellent both over the phone and in person. I felt confident that the price I paid was fair (I checked other companies where I did not feel comfortable with who I was dealing with). I highly recommend this place. This will be my go to for any plumbing needs
Koon-wah L.
11/06/2021 12:00:00 SA
We had great experience with Advanced Plumbing installing a new hot water heater and a whole house water purification system recently. Although they were very busy, they were able to prep the purification tanks 3 days prior to installation. Cesar and his associate were patient in explaining how to maintain the units. They provided excellent quality work!
From the moment I called and scheduled the appointment, I had a strong sense that this company was professional and could resolve my bizarre plumbing problem in my kitchen. Jeff was prompt, knowledgeable, and quick. He snaked out the kitchen line to resolve the current issue at a very reasonable price (lower than others!), told me exactly how to prevent that issue in the future, and came up with a reasonable fix to the wall pipe to resolve the leakage problem we get every 2 years. I will be using them for this fix, and will provide future referrals. Thank you Jeff and Dan!
I called Advanced Plumbing based on reviews I read here on Yelp. They turned out to all be accurate.
Despite the fact that this was not an emergency, there was a plumber at my door in a little over thirty minutes after I hung up the phone with the office.
Jeff showed up and introduced himself right away and shook my hand. I described the problem and he promptly confirmed the issue at hand. After verifying he had the part necessary for the fix, he was quick to install it. He actually spent more time checking his work (leaks/other issues/general condition of the toilet and its parts) than it took to replace the part.
Very quick, very professional and very friendly.
I'll definitely call Advanced Plumbing again.
This company is awesome! From the time that we met Enrique to close the contract with us to the installation (Joseph/ Chase/ Mike) it was such a smooth process. With emphasis on excellent customer service. The cost of brand new air conditioning isn't a joke, but with it comes tip top quality and reliability which all clients look for.
Bravo to this family owned company, no wonder their reviews are excellent!
I called Advanced Plumbing after getting an extremely high quote from a different company. They came to my home first to light the pilot on my water heater and then replace my water heater. They were on time and professional both times. They were thorough. The prices were very reasonable. (I CALLED AT LEAST 7 DIFFERENT COMPANIES) They have a great professional schedules that will definitely meet yours. I recommend Advanced Plumbing. AND they will be ready to work!
James M.
10/01/2020 12:00:00 SA
I was extremely impressed. Chris came to the house, saw what was needed, developed a plan, and got it done. He kept us informed as he went along. He has a great work ethic, doing the work like it was his own house. He didn't cut corners. He worked his butt off. I will use Advanced again if needed.
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