Description
Trenchless Sewer Replacement & Repairs Trenchless Sewer Replacement With Internal Pipe Lining Drain Cleaning and Hydro-Scrubbing Sewer Camera Inspections & Sewer Line Location Plumbing (General) Sewer Repairs Water Heater Replacement & Repairs Toilet Replacement & Repairs Sinks & Faucets Repairs & Replacement Garbage Disposals Whole House Hydro-Scrubb Preventative Maintenance Septic Systems (NO PUMPING! Troubleshooting & repairs ONLY; NO PUMPING!) ALL Water, Sewer, and Gas related items...
HISTORY
Established in 2015.
This is a small local business, family owned and operated since 2015 by my wife and I.
ABOUT BUSINESS OWNER
2016 is shaping up to be an exciting new year! My wife Jen and I have a new baby on the way due in July! :-D We're super excited!! Our son Bryce can't wait to be a big brother. On top of all that we've started our new plumbing business here at A Pain in the Drain Plumbing & Rooter Service.
We specialize in Drain Cleaning, Service, Repairs, Remodels, Trench-Less Sewer replacement, Sewer Repairs, Sewer Camera Inspection, Hydro-Scrubbing, Leak Detecting. Water Heaters, Toilets, Sinks, Faucets, Tubs/Showers. Anything Water, Sewer & Gas related we can handle :-)
SERVICES
Emergency Services, Sink Repair, Garbage Disposal Repair, Drain Installation, Faucet Repair, Garbage Disposal Installation, Sink Installation, Backflow Services, Gas Line Services, Distribution Box Repair, Drain Field Installation & Replacement, Electric Water Heater Installation, Gas Water Heater Installation, Gravity Septic System Installation & R…, Hot Water Recirculation Pump Installat…, Septic Tank Repair, Sewer Line Installation & Replacement, Virtual Consultations, Pipe Installation, Sewer Services, Bathtub & Shower Repair, Toilet Repair, Water Heater Installation, Drain Cleaning, Pipe Repair, Leak Detection, Toilet Installation, Faucet Installation, Distribution Box Installation & Replac…, Drain Field Inspection, Drain Field Repair, Electric Water Heater Repair, Gas Water Heater Repair, Gravity Septic System Repair, Septic Tank Installation & Replacement, Sewer Line Hydrojetting, Sewer Line Repair, Water Heater Leak Repair, Septic Tank Services, Water Heater Repair, ,
Reviews
Edward T.
04/10/2019 12:00:00 SA
I own a home in Yuba city, right after I moved in we noticed a continued plumbing back up on our mainline. We called Bobby out to clear it. He came right out and got it handled.
We continued to have back ups, we even bought our own 50 ft commercial snake to use when it happened.
We contacted Bobby about figuring out the issue and getting it resolved once and for all. Bobby and Nick came out, camera'd the line and we learned our sewer problem was MAJOR. We needed about half of our main sewer line replaced (someone used orangeburg piping!!). THis involved cutting up the concrete around my pool, and in several locations around my home, a lot of low crawling under the house, etc.
We contracted with Bobby, and he and nick came out and started cutting concrete!! The long and the short of it is this, Bobby and Nick put in LONG days , using trenchless technology to replace the line. They worked well into the night, setting lights to get it done..
I would have to say, Bobby, Nick, and pain in the drain are, by far, the best, most trustworthy, professionals I have ever dealt with ( And I am a long time property manager, I have dealt with 100's of companies...They are our go to...forever!
Thanks Bobby and Nick!!
Our washing machine was backing up into our kitchen sink and they came out the same day we made the appointment. There was a bit of a scheduling issue, but in the end the problem was fixed and it was a very reasonable service cost.
I was in deep doo-doo and that's a mild term. Bobby came out quickly and did a diagnostic, clearing pipes, and estimate for repair. OMG. I'm still in shock over the seller's non-disclosure, and arguing with warranty company about what options I may have; maybe none, but the story is far from over. I'm hoping to have Pain in the Drain do the work because the process with them has been effortless; everything explained and options presented.
I'll update the story as it happens. I've had the displeasure of dealing with other plumbers, and know a solid person when I meet one. This company is a definite SOLID outfit.
I have not had the pleasure of doing business with this business but I reached out with a question. I received a very quick response and a thorough explanation. You don't find this kind of service much these days. I will be calling this business when I need them!
Pricing was a little higher than expected. Service was quick and responsive to our changing needs.
Bobby came to my rescue at 7:30pm with only two hours' notice. He was amazingly polite, found the problem, and fixed it. His rates were fair and he didn't charge extra for the late and urgent call. We had 6 people without a toilet or shower and Bobby is now our hero!
I was a bit skeptical when I contacted this guy--all those great reviews seemed too good to be true. But he's the real deal. I contacted him through yelp after my mom put a whole bunch of carrot peels down the garbage disposer and clogged it up (go, mom!), and he got right back to me and squeezed me in at the end of the same day. He explained what needed to be done and gave a price for the whole job, not by the hour. Got it fixed with no drama or mess. Also replaced a cracked connection that wasn't part of the job, but threw it in since he was there. Explained his guarantee, gave tips on how to not have the problem again in a way mom could understand, and just was an all-around nice dude. Made the whole mess pretty painless. Recommended.
NO 1.
06/06/2018 12:00:00 SA
Used Bobby again for another fix...a leaky water main shut-off valve that the builder botched years ago. Bobby took on the mixed-up mess of hardware and fixed it completely the right way, super quality repair.
After the recent windstorm we woke up to discover we had no hot water in our home. My initial thought was that perhaps the pilot light on our water heater had been blown out by the storm...so I set out to relight it. Our water heater was 20+ years old, and lighting it requires a match rather than just hitting a start button. After lighting it, I found that we had leaks and was afraid of the dangers involved with a faulty and old water heater. I called Pain In the Drain Plumbing (this was on a weekend), and I received a text right away from Bobby saying he could give me a call right after he was finished with his current job. He followed through, called me right when he said he would, and walked me through the ins and outs of what was happening and assured me that my home was safe. I was relieved and thrilled to have such excellent customer service. That is a rarity these days. He came to my home first thing Monday morning, on time and ready to work. He installed a new water heater that very same day and once again...I was so thankful for the prompt and wonderful service (and at a reasonable price too!) I haven't had the best of luck with local plumbers, so I am thrilled to report that A Pain In The Drain Plumbing stands FAR above the rest. What a nice, knowledgeable, professional guy Bobby is! And his assistant Nick is pretty great too! I will be using this plumbing company for all future repairs.
Boby did the service at the laundry mat drain lines. His service was very good, and pricing is fair too. explain everything in details. Also telephone response was quick too. I recomand to everyone.
Jimmy B.
10/07/2017 12:00:00 SA
Bobby is the MAN. He was closed for the holiday and after I left a message, he postponed his BBQ to come and clean our completely clogged sewer main line. And he didn't charge extra because it was a holiday! After clearing the line he did a camera inspection for free and showed us that our pipe was halfway crushed. We then contracted him to replace our line, which was a complex and costly job, but he made it as affordable and as painless as possible. I will use his services again, every time. This is a good dude that actually cares, very hard to find these days.
Bobby and his team went above and beyond to help us with our busted water line. They were quick to respond, communicative, and even worked late into the evening to ensure our problem was fixed. Very nice people to work with and have fair pricing. I will 100% be calling them for any plumbing service I need in the future.
Hubby and I needed to replace our gas 50-gallon tank water heater as it was knock-knock-knocking on Heaven's door quite loudly. I sent a group quote request out into the Yelposphere and Bobby (owner) was one of the first to reply. He answered all of my questions, including my very awkward inquiry as to whether or not he is a licensed contractor (he is, by the way). His quote was a little more expensive than a couple of other, more commercially known, competitors, but once he told me the make/model of the replacement water heater he would be purchasing and installing, I understood the price differential. The other guys recommended poorer quality, cheaper units. I'm very happy with the unit Bobby offered.
He obtained the installation permits on my behalf, was timely (got me a non-emergency appointment within the week that was convenient for my schedule), arrived when expected, and was informative and instructional in giving me maintenance instructions to better care for the only second water heater we've ever owned. We will certainly take more preventive care this second time around.
He meticulously walked me through the paperwork and process for post inspections, even reminding me at the end of the appointment that I still had 15 minutes before the close of business hours to get on the inspectors schedule for tomorrow. I found him friendly, informative, and professional and highly recommend him to anyone in need of this type of service.
Super fast and efficient. 100% professional. Couldn't even tell he was in my house, he cleaned up everything and did an amazing job.
Called left vm, immediately received a text response apologizing for not answering due to work stating who they were and asked me to reply with what is issues along with name & address. Next morning I received text that he had opening that day. Since I was local I received a free inspection & quote. My toilet was draining/flushing on its own every 15-20 mins. They came on time, gave great service, reasonable quote and fixed the issue(s). Glad I called them .
Bobby and his team were just super. We had 2 other landscape companies look at our garden drains and both said we needed to replace the drains ($3-6k) in expense. Bobby was 90% convinced a hydro scrub of the drains may work....and he was right ! His team also located the outlet of the drains in our front yard that was covered by grass over the years. He kept us posted of all the work via text and sent a lot of photos. Super work and service. I would have no hesitation recommending his team. Very responsive from the first time we sent an enquiry on Yelp. Thanks Bobby
So happy I discovered PITD Plumbing.Bobby deserves 10 stars.Made an appt with Bobby and he was thorough,let me know right up front the costs involved which by the way were very affordable and reasonable in my mind.He drained my ancient old hot water heater in our apt and snaked our bathtub after my grandson dropped a plastic toy down the drain.Bobby inspected the water heater and personally reached out to our property mgr recommending replacement due to it being a fire hazard due to its deteriorated condition.Thanks to Bobby,were getting a new water heater next week!PITD is my only source for plumbing services now! Dave Sharp/Chico,CA
Service was exemplary, price was reasonable and the work was done correctly. I'm so happy I used Yelp to find a great plumber. I had several great plumbers provide me with professional quotes, I chose A PAIN IN THE DRAIN and I was so satisfied I started finding other jobs around my home for the plumber to help me with. I received 5 Star Service!
Debbie F.
12/09/2022 12:00:00 SA
OMG, after putting up with 2 disruptive toilets for years, they are finally fixed. Yea! I have gotten a few quotes and different possible reasons for the continuous flushing and knocking in the walls. One outfit wanted to cut into the walls. Yikes Talk about costly. Anyways, Bobby (owner) came out to access both toilets in minutes. Just needed parts.... Even had the parts that was needed and did the repair! Didn't take him and his partner long to correct the situation. His cost was more than fair!!! I've dealt with a few plumbers over the years, but Bobby will be the only one I will call in the future for anything. No joke, call him first! He can handle any plumbing, sewer, water line, you name it. No, I am not a robot, just a really happy customer.
PS He's now over my next-door neighbor house fixing his clog. lol :)
I needed help with my water heater and Bobby came the same day and fixed the issue in minutes! Great service!
Tony K.
08/05/2019 12:00:00 SA
Bobby called before arriving, was right on time. Fixed our issue as he described he would on the phone call, and then documented the entire work order verbally and in writing after. He has a unique way of being absolutely professional but not stuffy at the same time. He even took some extra time to knock out an additional request we had. We would recommend him for any plumbing needs for sure!
Hello, I have been helping my mother with her 1940s home! She had a couple leaky Fossett's and I am drip that wouldn't stop in the bathroom! And I wanted to have it addressed! Bobby came out gave me an estimate I was happy with the guesstimate!! Estimate he was very friendly very professional! We went ahead and scheduled day for him to come back out, when you came out he showed up a few minutes late! But that was no problem at all he was very very helpful he did a thorough expection found another leak! And just charge me for the part and was able to take care of it all right now as of right now there hasn't been any issues! I would highly Recommend the service! Thanks again
Had a horrible situation. Bobby has worked with me through the whole ordeal. Highly recommend.
He was very responsive to our plumbing needs. He came out on the weekend with out extra rates. He did the job and gave me a full report with an explanation of everything that he did. I would recommend him for your plumbing needs.
I called Bobby to snake out a backed up kitchen sink based strictly on these Yelp reviews as I have never needed a plumber before. I am glad I did. Amazing service and professionalism. He completed the work in a timely manner explaining everything as he went along. Gave me a few tips on how to prevent backed up sinks and then found a leak that I was not aware of as he was inspecting his work. Very fair and competitive rates. Next time I have plumbing problems, Bobby will be my first call. Thanks.
I have used this service several times now.Bobby is always very helpful! He responds fast to his yelp account and to his text/phone calls. Came out both times the day of! Very professional and friendly. Even taught my fiance and I how to do a few things since we are getting into the house rebuild and remodeling business!
We hired them to change out all plumbing that wasn't copper, a $10,000 job, and apparently there was an electrical problem they encountered. They reported a wire not grounded properly, which short circuited the house causing our Keurig, our electric garage door opener, and an $800 massage chair, to no longer work. Bobby did call in his electrician friend to take a look. I had purchased the house in June 2020, so electrical inspections had been done. Bobby took $800 off the bill for the massage chair, and with all the problems with PG&E rates going up, now we are finding out it jacked up our solar panels as well. Not happy to say the least! Apparently, the panel's haven't been working since then.
Very professional, reasonable price for their hard work and fixed kitchen plumbing problem in about one hour.
Colby E. H.
08/08/2021 12:00:00 SA
Bobby offered us some emergency sink and disposal installation services and we couldn't have been more grateful with his expediency or the quality of his work. Thank you so much Bobby! If only he did backsplash install .
Highly recommended!
Query sent by Yelp. They responded timely telling me they cannot do what I need. Appreciate their honesty!
Matt H.
06/03/2018 12:00:00 SA
I found Bobby of Pain in the Drain Plumbing on Yelp because of his 5 star rating. I called him and he responded very quickly, set up an appointment that fit into my work day and was on time. Gave a free quote for the shower repair. Once again was able to work within my schedule and didn't say he would be there sometime between 8 and 1 like most plumbers I have dealt with. He arrived right on time at 8:00 and started work. It turned out to me more difficult than originally estimated and took longer and more parts but he did not charge more than what he had quoted me for the job. It was done professionally and I was very happy with his work. He works 7 days a week from 7am to 7pm. On top of it all, he is one heck of a nice guy.
I have a water heater that needs to be replaced in the near future and I will only use Pain in the Drain.
Sorry Bobby, I know you said that someday you will get probably get a low rating but not from me, you still have a 5 star rating.
Had some minor issues with our drain pipes but was taking care of very quickly. Bobby got us on his schedule in a timely manner. Also got a chance to catch up on some history about where we lived. Overall great customer service.
I had called and left several messages for a call back regarding the work I needed done. No one called back. When I called A pain in the drain plumbing I was able to talk to Bobby (owner) and he was able to assist immediately. Great customer service! Prompt and great job!
We had toilets backing up, and could not figure out the issue. Bobby responded quickly, listened to my long drawn out story, and had the problem solved swiftly. This was not any normal fix by any stretch of the imagination..... when your job surprises even the plumber.... Thank you so much for your diligence and skill, very appreciated!
Peggy C.
01/01/2021 12:00:00 SA
Needed a plumber, not a real emergency, but need service on a kitchen sink. Contacted Bobby with Pain In The Drain, and he was out in 24 hours. Thank you for coming out and took care of a clogged drain. We would definitely call again if we needed any plumbing services.
Bobby and his partner Nick (Pain in the Drain) were great to work with, pleasant, courteous and very responsive in communicating. We have a 150 year old house and they replaced a badly leaking rusted drain on the outside of the house coming out of a second floor bathroom, rebuilt the toilet and installed a new toilet in a downstairs bathroom. Bobby also improvised a tool to repair the seat in an antique faucet on the exterior of the tub when he could not find a commercially made tool to do the job, and stopped a leak that had been there for years and had ruined the finish on the tub. Even better, Bobby is very environmentally conscious. He did all of the work at a reasonable price. We cannot thank them enough. Jon and Nancy
Pam D.
12/06/2018 12:00:00 SA
Bobby was here quickly to check out our problem and returned the next moring to fix our mess. He is very careful laying out covering so the carpets don't get dirty and cleans everything up when he is finished. His work is excellent and reasonable. We would recommend him to anyone needing plumbing work done .
Over the Christmas holiday, our water heater began to leak significantly. My daughter made some calls to plumbers and came back with the report: You need to talk to Bobby. He initially worked with her to do a remote assessment using cell phone photos and solid analysis, so by the time I called Bobby a couple days later he had a full understanding of our situation. In the short conversation, I gained an appreciation for his expertise and demeanor. He was friendly, conversational, patient. We agreed on a day and time, and at the appointed time he was there and ready to go. His COVID-19 precautions were respectful and appreciated. I asked a number of questions -- even requested back-information as to why some extra devices were now required -- and he took the time to walk me through various state and local requirements. When he was done, the area was neater than when he arrived. A cannot recommend Pain In the Drain highly enough. Thank you, Bobby.
Bobby is a rare find-- really smart plumber! My old house has lots of issues. A bathtub leaky faucet was the latest issue. Told years ago it couldn't be fixed and would have to destroy the wall and adjoining shower if it leaked again( another plumber). Bobby fixed it !! It's not leaking and we can still use the tub. Thought I'd be without the tub forever if I didn't rebuild . Didn't have to replace the entire thing . Required some major research for parts that fit -- and worked-- on this old house and Bobby was up to the challenge. I trust Bobby to figure things out and to do a honest days work. He's the best.
Four days before we were moving out of state and putting our house up for sale the shower valve broke in our master bath at midnight. We had to turn the water off to the entire house just to get the water to stop running. Pain in the drain showed up first thing in the morning and had the part we needed to fix our shower! What we thought was going to be thousands of dollars and an Insurance claim on our home ended up being a couple hundred dollars and is better than new for our new owners. Thank you pain in the drain!!
Immediately responsive. Based on my concerns and information I gave on Yelp, Bobby gave me a quote. We scheduled repair in just two days. Bobby and his apprentice brought the assembly and repaired my hot water heater within 30 minutes. Hot water is working well now.
Super friendly ,nice ,and professional he did a great job would recommend. We will be calling him for all our problems again. p.s. sorry about your finger.
Bobby was very quick to respond for a quote and came the same day! He gave an estimate and we agreed to the work. He got me on his schedule very quickly and got the job done on time like he went over with him. He and his apprentice were very nice and gave a good recap at the end of their work. I will use A Pain in the Drain for any other plumbing needs that come up and recommend them 100%!!!!!
Brian G.
07/10/2020 12:00:00 SA
Guys were awesome, helped me out so much. Am now able to do laundry without flooding. Great price and they helped me find other problems with my plumbing and fixed it right away. Next time I have problems they are the ones I will go to!
Originally picked because of the witty company name and the high Yelp rating. Was not disappointed. PITD not only fixed our clogged kitchen sink, but they went above and beyond the call of duty, driving an hour out of his way to get to a hardware store for the exact repair item he needed. We bought a super old house and Im sure this is just the beginning of plumbing woes but you can bet PITD is bookmarked for next time. Would highly recommend.
Shanna P.
06/11/2016 12:00:00 SA
Amazing service! I'm a Realtor and needed a clogged toilet fixed asap. Bobby was able to come by right away. In addition to snaking out a toy of some kind he also fixed the flapper on this toilet and another one in the house.
Do yourself a favor and add him to your contact list!
Alvaro G.
03/05/2021 12:00:00 SA
Reached out to them to request a quote for a carport drain issue. They recommended I reach out to a different trade professional and offered their services to clean it out. Very ethical business, I would call them for any plumbing needs!
I came across a leaking water heater valve earlier this week. I requested a quote and Bobby was very timely with his responses. He and Nick came by the next day and replaced the valve. They were very helpful in not only replacing the valve, but also in filling my water heater tank back up, making sure all of the air is out of the plumbing system, and verifying that the new valve does not leak. Thank you Bobby and Nick for your help!
Bobby answered my call and squeezed us into his schedule despite a busy day after the holidays. He was professional, knowledgeable, and thorough in explanations. Being newer to this area, I haven't heard the greatest about Yuba City contractors, but we were VERY pleased with his services. My boyfriend dealt with him directly and said that he could sense he had good ethics and could be trusted. We will definitely be keeping them as our go-to plumbing company.
Ray C.
09/12/2022 12:00:00 SA
These guys were very responsive and able to come out to repair my shower valve that failed within 2 hrs of messaging them. Fast, professional, and would definitely recommend them for any plumbing job!
Margaret G.
06/11/2021 12:00:00 SA
I needed an urgent repair because we had a clog that was blocking up 2 sinks in my house. They responded shortly after I contacted them on yelp and were able to come the next day, when the other plumber I spoke with was booked out a week.
They were slightly early for the appointment & were following Covid protocols, which I really appreciated. They were efficient & professional, clean & respectful to each other & friendly with my pets.
They completed the repair quickly, which was a huge relief.
Highly recommend.
Diana C.
07/11/2022 12:00:00 SA
My latest experience wasn't as good as the previous ones. We paid for something we didn't need done and no booties were worn like the 1st vist. I would try them again but a tad hesitant now.
Holly D.
01/11/2023 12:00:00 SA
These guys really came through for me as I was in quite a bind when my kitchen sink stopped draining!
They came with super short notice and had competitive pricing!!! The gentlemen were polite, very personable, and had excellent customer service!
Thank you all so so much!! I will absolutely be a repeat customer when we put our home up as a rental!
Mahalo!
Fred B.
04/06/2020 12:00:00 SA
Awesome and diligent work by Bobby. Highly recommend! Came the next day as coordinated. Great customer service and work ethics.
Kevin W.
10/08/2017 12:00:00 SA
Called this guy from Orange County to go fix a problem at my dads house 500 mi away. Got a rapid response, my sister (at the house) said he was very thorough and clean. Roto rooter was going to charge $450 plus, and they couldn't find the cleanout. Instead the charge was less than half that and he found the cleanout right away. He even fixed a leaky valve while he was there. Overall excellent service.
Bobby was very responsive to messages, and squeezed us in between service calls when we had a minor plumbing emergency. He communicated well, and was very friendly and professional. Service call fee was absolutely reasonable, especially for an emergency response when no one else would provide service until the next day.
I'm very pleased to have hired this company to fix my underground pool pipe leaks.
Bobby and Nick worked efficiently and skillful. Theyre reliable, respectful professionals and strait shooter. I would not hesitate to retain their services again for any of my drainage or water leaks issues in the future. I highly recommend this company.
Jan H.
04/03/2021 12:00:00 SA
Bobby responded before any of the other plumbers. It took a couple of texts to get an appointment set up for him to come out and review the situation and see what was needed to get my toilet working properly. The first thing I noticed is they were wearing face masks as was I out of respect for their health. His estimate was more reasonable than others. It took another week for him to have an available appointment but I do know that plumbers are busy around town. He showed up a few minutes late but I understand the previous job might have taken a little longer and traffic is heavy. The job was completed in a short time. No mess to clean up except for my own. Ladies, Lysol has a new toilet cleaner that makes quick work of rust stains in the toilet bowl. I definitely recommend A Pain in the Drain. They are honest and friendly and I found them to be more reasonable than two others who gave me estimates. Thank you guys. Everything is working great.
Bobby Boarder is my new hero!! Nothing is worse than your toilet being stopped up and backup in the tub!! Bobby was awesome even with the muddy conditions during the flood scare. I would recommend him to anyone needing a plumber here! 5 star!
Steve W.
01/11/2020 12:00:00 SA
I used A Pain in the Drain after a very bad experience with another company. I should have used them from the start. Bobby knows his stuff and is very reasonably priced. He is my go to from now on. I highly recommend his services.
Kelly F.
02/03/2023 12:00:00 SA
Plumbing is often a shitty job and nothing seems to phase these guys. Not only is their service great. Their communication is fantastic. I have never met a better plumbing company in my property management career. Plus the name is super cool and easy remember. I highly recommend them!
Bobby was great! He got back to me very quickly, and even though he didn't specialize in the service we needed, he gave me great insight and a recommendation of another vendor to try.
Rajvinder B.
03/01/2018 12:00:00 SA
Bobby was very quick to respond to my request to get my sink disposal fixed. He messaged back in ten minutes with an appointment the next day. He was quick and identified the problem immediately. I highly recommend his services.
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