Walker Plumbing & HVAC

We had a bit of an emergency with another hot water heater. Lived in AZ for 11 years and just went through our 3rd AO Smith hot water heater. Decided it was time to switch over to tankless. I reviewed plumbers and looked at their capabilities.  I contacted 4 companies who met my criteria for quotes. Walker Plumbing is Rosie on the House certified, that means a lot to me. I have used several vendors who meet that certification and have never been disappointed.  I called and spoke with Gabby who contacted Jody Grafft (the plumbing technician). Jody called me and diagnosed the issue, answered questions for me, and let Gabby know what to quote for my home.
I reviewed the quotes and decided to go with Walker and Jodi.  After calling Gabby, and setting the appointment, two days later, my system (which was in stock) was installed.
Jodi could not have been more professional. He answered my questions, and I had many.  He worked quickly, neatly, and with expertise that made me feel comfortable with my decision to go tankless. His piping work was art-like.
He walked me through the operation and use of the system and suggested that I set up the yearly service in my calendar.
Walker Plumbing and Jodi Grafft specifically are highly recommended by me from now on.

Highly recommend Walker Plumbing . We had a difficult problem which other plumbing professionals were unable to resolve-multiple opinions/fixes by others which were unsuccessful .Jody was the plumber assigned to our job. He was on time, professional, knowledgeable and persistent to get to the bottom of our issue. As this was a challenging problem, he reached out to colleagues to get other opinions and solved the issue. Fees were reasonable - once again-Jody and Walker plumbing exceeded expectations -would highly recommend-!

The absolute and only HVAC company I would recommend in the valley. I called them Saturday morning at 9 AM and had a technician at my door at 11 AM and was cooling by noon! I have been high grossed by plenty of other HVAC companies in the valley that seem very secretive and do not explain the repairs thoroughly. My technician Adam Went over every aspect of my system in detail. Explained to me the parts that they check. At no point did I ever feel like he was misleading me or trying to sell me something I did not need. Was able to diagnose and fix the problem right away! We are back to cooling! Highly, highly recommend this company.

Jody Grafft did a wonderful job finding the water leak in a wall that was shared by my laundry room and pantry. He also changed the valves that connected my washing machine to water, as the old valves were corroded and impossible to turn off. I really appreciate the great work of Jody Grafft.

Love to start by saying they don't even deserve a one star...

My neighbor below me (I live in condos) has been having leaks in her garage every time I take a bath so we called this company in hopes of fixing the problem. Well they didn't and they came out 4 separate times to fix the leak that should have been fixed the first time.  The plumber stated to me well shit happens after I told him about my disappointment with the service we have been getting. He kept coming up with things it can possibly be.  I will be contacting the company in the AM for a full refund of service they didn't know how to provide. Shame on you for sending people that have zero knowledge in plumbing and fixing leaks.

Do not call this place if you care to have your problems fixed.. this caused me more of a headache then the leak itself

Our AC stopped working in the heat of the summer!  I called Walker plumbing and HVAC they were able to send technicians out right away.  Everyone was courteous and helpful.  They explained the problem and process each step of the way.  We were able to get our AC back up and running the same day.

Our dental office had a water leak and needed service FAST!
I spoke with Gaby who was able to get a plumber here within the hour.
Jody arrived sooner than anticipated and was clean, personable and very knowledgeable.
Our repair was completed at a very fair price.
I will be calling Walker Plumbing for all our plumbing needs in the future and highly recommend you do too!
Center For Dental Rehabilitation

Cale is possibly the best plumber/tech we have encountered, and we have dealt with DeMiguel Plumbing, Rainforest Plumbing, Pruitt Plumbing and others.

I hope the other reviews referred to other plumbing specialists there because I find it hard to believe that Cale's workmanship is suspect. Anyhow, today he fixed a leaky plumbing by replacing the flapper and an annoying master pressure regulator that was not sized correctly by Renegade Water as installed.

Anyhow, all our plumbing issues seemed to be fixed so we can breathe a sigh of relief, and we have only drain cleanout and plumbing maintenance to worry about. These guys help us sleep safe and sound, will definitely call and use their services again. Excellent customer service and workmanship from Cale and I highly recommend him!!!

Had a great experience with this company.  Joey came to our house and diagnosed the plumbing problem immediately! came up with a plan and was able to complete this plan at a timely bases and at a very reasonable rate.  Joey has great customer service skills and I enjoyed him very much!  I certainly would recommend this company for any plumbing or hvac needs!

It is rare that I submit reviews, for life is always super busy and there is never enough time it the day to take time out and actually write one.  However, my experience today with Walker Plumbing was so exceptional, I simply had to sit down to write this.  My gas direct vent hot water had been extremely resilient - lasting nearly 17 years - but it was finally time to be replaced.  Long story short, I decided to replace my failing unit with a tankless water heater for overall product quality, a superior warranty, product life, energy efficiency, and overall environmental sustainability.  Not knowing who to call, I first reached out to numerous contractors that I researched online.  Thank goodness a friend reached out and suggested Walker Plumbing.  My only regret is that I did not start my search with them, as I would have saved a good 10 hours researching and finding the right company for the job.  I obviously ended up choosing Walker Plumbing and it was by far the best decision.  They were super responsive, extremely reliable, professional, and reasonably priced.  For the purchase and installation of the exact same unit, other companies were quoting higher prices, some almost twice the price; and many were not nearly as professional as the team at Walker Plumbing. If you have a plumbing job that needs to be done, trust me and make Walker Plumbing your very first call; you will save so much time in your search for a reliable, honest, professional service organization that will provide quality work and will not rip you off.  Today, they most definitely gained a customer for life and I will be referring family, friends, and coworkers alike to Walker Plumbing!

Amazing customer service. After I contacted them they showed up at 8 the next morning to get measurements and a list of materials for the job. Already knew I needed a new AC unit and they were able to get me in 3 days later. Day of install they showed up at 8 and job was done at 11:30, even fixed a crack I had on my roof. Their whole crew was very polite and left my house cleaner than when they showed up. Highly recommend to anyone who needs HVAC or plumbing needs.

Owner , Dustin, called at 8 am and said he would be out that day to install my new water heater.  I asked him if he would be doing it himself.  He said yes.  I informed him I would like to be here during installation.  Hours went by and I finally got a text at 2pm stating someone is going to my house now.  The tech actually was already at my house my babysitter told me.  I was very upset.  I should have been called BEFORE someone was at my house and a time should have been discussed.   I am not just sitting around my house all day waiting for someone to show up with no notice.   I informed him I was not home and I specifically told him I wanted to be there.  Also, I was upset he sent some other tech after he told me he would be doing it himself.  I agreed to let that technician take out the heater and I would be home by the time the other one went in.  I arrived at home to find nothing had been done.  I had to call him when I got home and asked him why it wasn't removed.  He said he sent the tech to another job.  I asked him again if this is going to be done today.  He said YES!  However, 5:00 comes around with no call from Dustin.  He text me at 5:00 asking if I needed it done tonight or can it wait until tomorrow.  I text him back and said I really need it tonight.  I have been without hot water for 3 days already.  I have 4 kids and we all need a shower.  Five minutes later I got a phone call from someone else in his company , since he didn't want to tell me himself, saying a technician had a death in the family and could not do it tonight.  Really?!  5 minutes late all the sudden their is a death?!  He was just hoping I would let him off the hook and tell him he could come tomorrow morning and when I didn't say that he made his buddy call me with a an excuse. What a horrible excuse.  At least be honest.  I was extremely upset.  I called the next day and Dustin was very rude could clearly care less about customer service.  I ended up having to find another company to do the work.  Luckily the next company was AWESOME!  He could have had a customer for life if he could have just been honest and followed through with what he told me he was doing.  He has now not only lost my business but he has lost my grandma's as well (who was a previous customer).  We will be taking all our business to the new company I found.

My review is not necessarily due to workmanship, as we were happy with the final outcome.  My negative review is due to the fact that the company is very quick to call you when you need service, but will not return a phone call when you are unhappy with the original work.  
We had risers added to our existing septic  system last year and the work was done by Walker Plumbing. Last month during a major rain storm the ground around both risers washed away and created a sink hole that caused a landscape rock to slide in to the hole, knock the riser off and fill the  septic full of water and mud.  Walker plumbing came back out to repair, but charged the full amount of the repair without assuming any responsibility for not compacting the dirt enough last year.  
All I really expected them to do was call me back, but after two weeks and three phone calls, I still have not received a phone call. Companies need to acknowledge that custom service goes beyond the completion of a job.

Was referred to them from a plumbing company that could not come out to my house for a week. Walker plumbing also said 4/5 days, when I said I just needed faucet handle put on tub, they had someone come out in 2-3 hours. Here's the catch! 495.00, for 40-45 minutes. Then it leaked within 2 days. Unbelievable

Walker plumbing was excellent they came out on time. Tech was very thorough and got the job done in the right amount time I felt I was not overcharged and told me everything that he needed to do great company would recommend them for any of my friends thank you for coming