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Stacy M.
Stacy M.
03/04/2023
Last Wednesday's rain resulted in a leak in our living room ceiling.  I texted Brian owner of VHB roofing on Thursday and he had Alex come over the next day to repair it.  Since they had completed a repair in the same area last Sept they did not charge us.  Alex removed a large area of tile, put down new underlay, cleaned up and we were good as new.  He was also very tolerant of our puppy who could not leave him alone!  Highly recommend VHB, my neighbors have used them and also recommended them to others.  Suspect we will need a new roof in next couple of years and they will be the 1st one we call.  Brian is professional, responsive and also has integrity which is hard to find!

Rebecca S.
Rebecca S.
2/26/2023
We had a small leak in the corner of the garage. The first estimate was looking for an entire roof replacement. VHB found that it was not necessary, fixed the issue, then checked the remainder of the roof for issues/cracked tiles. They were prompt and extremely honest. Highly recommend!!!

T R.
T R.
01/06/2023
Brian and his crew were great.  Brian was professional, knowledgeable and friendly. He walked around the property and went on top of the roof to inspect what needed to be repaired.  The crew was on time each day, did a great job in making sure the roof was repaired correctly and they cleaned up before they left each day.  Brian did a final inspection to make the repairs were done correctly. I highly recommend VHB Roofing.  Thanks Brian

Carl R.
Carl R.
10/07/2022
VHB Roofing bid was more than double his competitors and the owner was rude and not helpful.

Leslie B.
Leslie B.
12/13/2021
Excellent business! We highly recommend and will use them again if we ever need more roof work. We were able to get a quote quickly and all work done within a week of the quote. Prices were more than fair.

Brian K.
Brian K.
12/28/2021
Did a great job on new roof install.   Talk with Brian when you need help .... Highly recommend!!

Zareen R.
Zareen R.
06/05/2022
I was able to get my roof repaired right away. Very little hassle and what I feel was an honest and fair price. I'm plan to update my review once the rainy seasons hits to let you know how my repairs held up.

T R.
T R.
8/17/2021
I wish I could do 0 stars. The owner of VHB Brian Howard, had his guys come out twice to fix the same leak. It is still leaking even though I paid him twice for the same work. He assured me he was confident they fixed the leak the 2nd time yet we still have water coming in our house. He told me to stop contacting him because it wasn't warrantied even though he assured me they would fix the leak. Don't ever use them and he is the most unprofessional business owner I have ever met. Stay away from VHB Roofing.

Julia R.
Julia R.
8/17/2021
Active roof leak causing ceiling damage with water running into buckets!
Brian responded so quickly and astutely noticed the possible cause when inspecting the roof.  Assigned Alex to quickly come and fill holes and conduct a water test, which was conducted naturally after 2 nights of hard rain! Not a drop!  Alex even assisted me on the roof so I could see what he did....thorough job!  Thank you, Brian, for taking the conservative approach first, before tearing off the entire roof!  You will get my business when I re-do the roof!

Chris W.
Chris W.
7/20/2021
We have used VHB twice now. A few years ago they replaced our entire roof on our previous house and did an excellent job in a timely manner. Recently, we have used them on a new home to repair some roof damage following a wind storm. Again they came out right away and got the job done. Both times we have been very satisfied with their response times and quality of the work. We would highly recommend VHB Roofing. Give them a call.

C. & R. Williams

Vicki D.
Vicki D.
12/26/2021
Response time to email for repair quote was immediate!  Reasonable rates and professional service was provided!  Definitely would use VHB Roofing again!

Wes B.
Wes B.
3/31/2021
Courteous and responsive, we appreciated Brian's personal attention to our estimate, the work, and the final inspection. He provided a temporary roof repair at no cost until our project could be started. His bid was very competetive, and the project was completed a day ahead of schedule.

Dave W.
Dave W.
1/26/2021
VHB Roofing was terrific! Brian came out immediately to give us an estimate after inspecting our roof. The estimate was comprehensive and reasonable. Several estimates we received were done by satellite photos only. Brian found an area that needed immediate attention and had someone come out to do a temporary repair at no additional cost. The crew chief, Junior, kept us informed throughout repairs as to status. The crew was on time every day and worked longer due to pending storms. Cleanup was done daily before they left.
I would highly recommend VHB!

John D.
John D.
3/16/2021
Very professional crew cleaned up very nicely when they were finished and did a great job highly recommend this roofing company

Lauren A.
Lauren A.
11/06/2019
We've used them twice, excellent work both times. Job is done quick and they leave my house clean at the end.

Bill F.
Bill F.
12/01/2020
I thought they did a nice job and their price was competitive.  A minor concern with a couple of the vent colors was quickly resolved.  Job was quickly performed once they were able to get to it.

Julie S.
Julie S.
4/16/2019
Called Scott Gibson about a leak in a closet in our home. We also had a cracked skylight. He was great, honest, knowledgeable and came right out. Brian Howard then took over and we scheduled the repair. Alex and Robert came out and did a great job for us. They were a pleasure to have here! Showed me a picture before of what was wrong, and then the after with the repairs complete. We are grateful! Honest and professional people, good at what they do. Highly recommend!

Deb V.
Deb V.
10/16/2020
The owner, Brian has excellent customer service. The crew was wonderful and very polite as well.

User C.
User C.
10/16/2018
Brian originally was easy to work with when completing a roof inspection on a house we were purchasing. After moving in, we completed all of the repairs he recommended resulting in $10,000 or work in April 2018.

Now October 2018, we had two leaks in the roof causing damage to the interior of the house. When contacting Brian about how to resolve the issue, he was very abrasive stating that not all roof inspections are perfect and because he did not identify the spots which caused the leaks his company is not responsible then hung up.

Lora D.
Lora D.
03/03/2019
Fast, efficient, professional and fair - excellent experience all the way around.  Will absolutely use in the future.

Christina C.
Christina C.
10/02/2018
**update to his response **
This happened on Oct 2nd and yes Potential customer because that same day I had a 2nd home with a roof leak and had you come here and did the right thing I would have sent you over to that home to give me a quote to repair it.
You absolutely did say, what do you want me to do about it? then said I don't see your name anywhere on here referring to the original work order when you replaced the roof back in March.  then after I asked about the warranty, since it had been only 7 months, you stated I didn't transfer anything to you.  That's when you pist me off and ended the call because you obviously were the wrong one to call.  Then maybe 1.5 hours later @ 9:25 am, you text me stating your guy would be by to take a look.  He came, it was NOT raining at the time and he DID remove tiles because I was outside watching him as he stood on the roof.  He confirmed he found a leak, (no where near any pigeon proofing btw) but because of the language barrier he called a coworker to translate for him and that man said they would be back the next day to repair it.  (Neither one ever mentioned anything about the cause being from the pigeon proofing.)
So Great!!! I think this is turning around, got to be covered by the warranty and you are going to do the right thing.   Next day, Oct 3rd, they show up, fix the leak, I never saw a work order, never signed anything.  They come down after the repair is complete and say it wasn't their workmanship that caused the leak, it was pigeon proofing and showed me pics of an area that was no where near the area the 1st guy was at with tiles removed the day before.  I say ok, thanks and they leave.  At this point, I just wanted the water to stop flowing into the bedroom.  As soon as they left, as if you just couldn't wait, you call me up with that wonderful attitude rubbing in the fact that it wasn't your workmanship and I shouldn't have jumped to conclusions, but of course you weren't that nice about it.
Then you then text me at 10:05 am and ask me where you can send the invoice for the repair.  $450 invoice!  Of course because you were such a pleasure each time we talked, I wasn't 100% satisfied you were telling me the truth but I was waiting for insurance claims to run their course (interior water damage) before I or my insurance company paid the bill.  I also wasn't aware at the time that, per the ROC, you must provide a 2 year warranty on all work no matter who owns the home at the time, so it makes sense you would blame pigeon proofing in order to charge me and be spiteful.  2 weeks go by and you start threatening to put a lien on my house for non payment.  I say I'm waiting for my insurance adjuster, you Say it's not my problem and that I should pay my bills.  You mailed me the preliminary lien notice in the mail and added an extra $100 to the bill.  Yet, I never signed a work order to repair at any cost let alone $450.  I assumed since you changed your mind and sent your guys over that the repair was under warranty.  So I will let the ROC be the deciding factor.  I have all the text correspondence so you can lie and say what you want on here, but you and I know the truth of what really took place and what your attitude was like and you should be ashamed and embarrassed.

Big storm is here and of course the roof starts leaking on the home I just purchased in May.  Back in March, VHB replaced the roof and the sellers provided me with the invoice so the first person I call his them.  Big Mistake!!  Horrible customer service, snotty attitude what do you want me to do about it was his actual response to me.  I wasnt asking for a free repair, just thought going to the source who replaced it would be a good idea.  I would never do business with someone who speaks to potential customers like that.

Dawn D.
Dawn D.
9/18/2016
Brian was very professional and did a great job on our roof! I would highly recommend VHB Roofing.

Roxann B.

Linda L.
Linda L.
1/30/2019
Brian responded the same day, gave me a quote and we scheduled the work.  The work has since been completed and he and his team did an amazing job.  I highly recommend VHB.

Jill C.
Jill C.
7/16/2018
I think I've only done one Yelp review before this one, but I wanted to let people know about VHB and the great service we received. My outdoor patio ceiling seemed to be leaking after monsoons. I found Brian after seeing several positive reviews online. He responded to my inquiry the same day and came out the very next morning for an estimate. He was able to quickly pinpoint the problem as a leak coming from the roof. We scheduled the roofing repair right away. He was very knowledgeable and kind and charged us no more than what was needed. I also appreciated the photos he took of before and after.

Michael P.
Michael P.
7/30/2018
Outstanding.  From the initial quotation through completion of the re-papering of our tile roof and resurfacing of a flat roof over our patio, VHB was top notch.  Brian was easy to work with and his crew was efficient, clean, polite, etc. despite working the absolute hottest week of the year (118 one day).  They completed the job on time and the final bill was exactly the same as the estimate.  I'd recommend them to anyone in the Valley who has needed roof work.

Sarah B.
Sarah B.
1/20/2018
We needed a licensed roofing contractor to check on and possibly do some repairs identified on our BINSR report during the sale of our house. VHB came out within a few days to give an estimate and was able to complete the job shortly after we agreed to do the repairs. Knowing that our trusted realtor used them, we were confident in choosing them.

Viraj D.
Viraj D.
5/17/2019
I did not know that my first ever review is going to be negative- God only knows how this business is surviving. Pathetic customer service - extremely rude owner. Hung up the phone on a polite question. Very bad experience.

Ben S.
Ben S.
8/15/2018
We recently had the worst monsoon winds we've in almost 3 years living in this house. I read other reviews on Yelp, called & spoke with Brian (owner) the next morning after I noticed our side porch had been severely damaged. Brian got me a quote by that evening that seemed reasonable for the roof replacement since the damage was beyond repair. Brian was able to schedule me in under a week & his crew arrived on-time 6:00 am & we're friendly & professional. They finished within a couple of hours. I am very satisfied with this company & would absolutely recommend to anybody in the area for any roofing needs

Gina D.
Gina D.
03/02/2020
This guy Brian Howard who said he was the owner showed  up extremely professional on the first visit.  I was very impressed with how he presented himself.  We scheduled the appointment to get the work done.  Prior to our appointment he was given a copy of the home inspection report with the issues that needed to be repaired. He spent quite a bit of time on the roof assessing the roof and  sent me a quote and I agreed to it.  Today his worker showed up to do the work.  Very nice, very polite and professional . He explained that the only part of the roof they were fixing was over the fireplace area that is all he was told to do.  I asked about the other area and he was clueless..Ok no problem lets call the owner and discuss it as I was unaware and would like to have that done.  Owner didnt answer so I texted him to call me ASAP as there were other areas that needed attention.  WELL....I asked him very politely about the other area and he BLEW UP AND WAS HOLLERING AND SCREAMING AT ME LIKE A PSYCHOPATH AND USED THE F WORD LIKE IT WAS GOING OUT OF STYLE.  This guy must be bi polar. I was stunned and couldnt believe what went down within a matter of a minute.  I told the worker I was sorry I wouldnt  be using this company to do the repairs and he was understanding and remained polite and professional. He never gave me the opportunity to say hey can we just get a look and get it done, he went nuts immediately and then by the end of the conversation where I only got a sentence or 2 in edgewise he said dont ever Fing call me again and hung the phone up on me.  I have no idea what his problem is but its unacceptable   Plenty of other roofing companies out there.   there are other reviews that are similar to mine so I am not the only one who experienced this behavior.  Call someone else not this jerk.

James L.
James L.
6/17/2017
New home and a new roof underpayment and full trim for our 26-YO tile roof, and Brian's team was wonderful! Meticulous and complete, they finished a day or so early. They will do you well, for sure.

Jim B.
Jim B.
8/25/2017
Very impressed with Brian and his team. Prompt and quality service at a fair price.

Cecil W.
Cecil W.
9/20/2019
VHB Roofing was recommended by a friend of mine when I told him that we had roof damage from a recent storm, which then resulted in exterior wall damage. I called up and talked directly to the owner Brian Howard. We setup a follow-up meeting where he could personally inspect the damage and what we were looking for. Long story short, I really liked the personal touch of working directly with the owner, the punctuality of all the workers, the high quality material that was used throughout, attention to detail and even helping us get our damaged gutters replaced! The final positive was their incredibly competitive pricing! I would definitely recommend VHB Roofing without hesitation (and actually have to many of my friends).

Adrienne A.
Adrienne A.
1/30/2019
Excellent experience from start to finish! I have never had to deal with roof repairs or roofing contractors before. The owner Brian at VHB Roofing was very professional, knowledgeable, and honest. It was a pleasure doing business with them. Thank you!

Daniel O.
Daniel O.
06/10/2019
Brain at VHB Roofing was very professional and helpful all during the process.  We have a tile roof and needed new felt paper along with some repairs. He climbed the roof, gave us an estimate and explained everything in detail.  Getting the bid from Brian by email and signing the contract was all done electronically, so it was super fast and easy to do.  The VHB crew showed up on time each morning, and they were equally professional to us. The work was expected to take 5 days but they were done in 4 days. They cleaned the area before leaving and the only thing they left behind was a nice new roof!!  Super happy with VHB Roofing! I whole hardheartedly recommend them to anyone needing roof work. - Dan

Ed B.
Ed B.
06/09/2019
Before I found VHB I had frustrating experience with two other companies.  No return phone calls and not showing up. I contacted VHB and Brian responded immediately.  He came to my house right on time and did an inspection.  He took time to go over it with me in detail. Later that afternoon I had a quote in my email. The quote was very reasonable and I decided to go ahead with the repairs. He sent me a contract that was signed online and we scheduled the repairs.  His crew showed up right on time.  They are very professional and hard working.  After the job was completed there were several options for making payment.  I opted for online payment.  Brian followed up afterward to make sure everything was good. I really appreciated working with someone who provides this level of customer service.

Shawn P.
Shawn P.
9/25/2017
Every aspect of the project was covered! Cleanup & work were great. Excellent communication. Will definitely use them again

Lorree R.
Lorree R.
04/07/2019
Brian responded very quickly to my inquiry​ and his bid was fair. I appreciated his honesty about not needing a new roof yet and just repairing the cracked and broken tiles. His crew was on time and very responsible and efficient. They were courteous​ and ​cleaned up after themselves nicely. I would imagine if when it does rain again and we have any issues where the leak originally was I could call Brian and he would make it right. We highly recommend VHB Roofing.

Stephen K.
Stephen K.
3/28/2017
Brian and his crew were very professional and redid our roof in 4 days and did a excellent job and the price was very reasonable.  Before going home every evening they cleaned up and the grounds were immaculate when they left. I highly recommend them for anyone needing any roofing issues.  My neighbor stopped my wife at the mailbox and exclaimed where did you find VHB roofing company never seen roofers work that hard .

Steve K

Almanzo O.
Almanzo O.
8/25/2017
Super quick call back Brian! I will recommend and call VHB Roofing again.

Keval P.
Keval P.
07/08/2016
Fair pricing, and quality work. Brian (the owner) fields all his clients calls which makes the entire process very easy, he is very responsive and easy to get a hold of. I wouldn't use anyone else and neither should you!!

Andrew S.
Andrew S.
06/04/2016
VHB was at my house the day I called to assess the damage and within 24 hours had people working on the repairs. They are very responsive and they do quality work. They were also the best pricing of all the companies I reached out to the. I would recommend them to my friends and family!!!!

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