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Ugly Bug Pest Control


2149 W Mountain View Rd Ste 1 Phoenix, AZ 85021

Reviews


Tracy N.
Tracy N.
09/07/2017
I want to recommend that you DO  NOT hire this company!! I was horrified one early morning when i was woken up by bed bug bites! i called a few companies right away but there weren't any open that early, so i left messages for a couple of places to call me back. Ugly Bug was the first to call me back and come out to see my problem. The guy's name was Chris.He took a look around my room and the rest of the house. He only saw them in my room so he said he would treat my room and the room next to mine because we share a wall with a closet.He said that he would come back in two weeks and spray again.  He said if I see them anywhere else he would come back and spray in those places. He charged me $375 but guaranteed his work for 30 days. Well, long story short, I did find them in every room of my house and when I tried to get him to call me back, he never returned my phone calls! I had to hire another company to come out and spray and fog my house! . At the two week mark, someone did call me to come spray my house. At that point I was so angry I told him that i thought he should give me half my money back for only spraying the first time and me not being able to ask them to come treat the rest of my house. The guy said he would tell the office manager to give me a call. Well guess what? I never got that call back either!! I was ripped off by this company. Stay away!

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