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Sunset Gates

Sunset Gates


1930 E 3rd St Ste 22 Tempe, AZ 85281

Description


Sunset Gates LLC provides Premium-Quality Gates, built with Integrity, and the Passion to Serve. Ordinary to Extraodinary! Single Gates, RV Gates, Courtyard Gates, Maintenance Free Composite Slats, Convert your Single Gate to a Double Gate

SERVICES


Reviews


Christina D.
Christina D.
02/06/2023 12:00:00 SA
So happy with my two gates! The team was so responsive and timely.

Originally they came out in early December to do a walk through and quote me. They were very transparent about timeline and installed within the deadline they promised. I had two custom gates that were very heavy duty and they accommodated it all well. Really happy with how it all came out looking and the customer service they provided.

Chris J.
Chris J.
2/21/2023
I called after hours today and the owner called me back , first time I called my client bought a home with a gate that was installed almost 2 years ago a slat was broken (please see attached photo) owner actually gifted my client the slat ! Super super nice guy ! I will definitely use them in the future !

Jae R.
Jae R.
11/28/2022
Crazy pleased with Sunset Gates!
And so, here's the recommendation, folks...

From the promptly delivered initial consultation with Kyle to receiving the three custom residential gates, a better choice for replacing my old, dilapidated yard gates couldn't have been made!

The patience and personal guidance extended to me while developing ideas towards creating a unique gate design were off-the-charts impressive! Attention to detail, knowledgeable answers to any and all questions about the construction process, and solutions to a couple of  unforseen issues were handled by all involved with the highest degree of professional courtesy.

All said and done, my new gates are handsome, envy-of-the-neighborhood  standouts!

This is a solid, first-hand suggestion that if anyone is contemplating the addition of beautiful, well-crafted wrought iron gates to your home's appearance, give hard consideration to getting hold of Sunset Gates.

My genuine thanks to Sunset Gates Owner, Shawn McPeters, for his wholehearted commitment to customer satisfaction and his crew's dedication to that end.

Tracy H.
Tracy H.
03/01/2022 12:00:00 SA
Although my initial experience with Sunset Gates was less than stellar, the owner, Shawn, really stepped up to make things right and delivered a 5-star experience.

On the day of the installation, I was impressed with the crew that installed the gates. They were friendly, polite, and professional. Unfortunately, some of the cedar slats on the new gates were splintered and one of the privacy straps we ordered was not installed. We called to express our disappointment and the installer returned to replace the damaged slats and our missing privacy strap. While he was replacing the slats, he informed me cedar is very difficult to obtain due to supply chain constraints and the slats may not be as expected. While it wasn't great to hear since we specifically wanted cedar, not composite, it's not the fault of the business given the impossible COVID situation.

Several months later, our gate needed to be adjusted and the owner came out to ensure it was corrected and we were happy with our gates. He also offered to have all the slats replaced to ensure we were satisfied. While the initial product may not have been flawless, the fact that Sunset Gates is (1) a small business dealing with the constraints of COVID, and (2) owning up to their mistakes and making things right speaks volumes.  It is almost unheard of these days to have such great customer service but Sunset Gates really came through and we would certainly use them again in the future.

Mitchell L.
Mitchell L.
6/25/2021
Called, made an appointment for a week out.
Guy came out, measured for a gate. Said he would write up a bid. Been 2 weeks, haven't heard a word from them.
I have to rate based on lack of performance on their part.

Deirdre L.
Deirdre L.
1/29/2022
I love the gate we ordered from Sunset Gates.  It's huge improvement over the builder grade gates that houses come with.

Jennifer S.
Jennifer S.
6/13/2020
Happy with our end product! Getting a quote was super easy! They came out, measured and gave us a quote on a gate we found online. Installation was done during the pandemic and they were professional and practiced social distancing. The price for the product was a lot lower than other competitors. Our gate is simple but it locks and keeps solicitors away. We love our gate and would/have recommend them in the future.

Thx!!

Sara S.
Sara S.
12/16/2019
Beyond fantastic!  We were in the market for two gates, our front entry gate to our courtyard, and side gate.  We contacted 3 companies, 2 of which were a bit all over the place, wrong quotes, unsure pricing, lack of vision and creativity, and then we found Sunset Gates.

Shawn from Sunset was amazing.  From the first meeting to go over what we wanted, and what was possible within our budget, everything was transparent, upfront, and thorough.  

From there we whittled down our wants, with Shawn's guidance, until we got exactly what we were looking for.  Since it was a custom made gate, with glass, we were given a 6-8 week window until installation.  

They hit the deadline right on, and during the initial delivery of the gate, due to an uneven road, the gate fell over.  This amazing looking gate, still looked great, but it had a few scratches due to falling over.

Shawn instantly notified us that he would be taking it back to ensure it was perfect, and two days later, he came back out, with the gate.  All of this without charge, and initiated by Sunset.  A truly top-notch company that I couldn't recommend more to anyone seriously looking to replace their gates.  As you can see from the photos below, the quality is unmatched and the installation was flawless!  Thank you all so much, a true pleasure to deal with such a great company.

Kaycee C.
Kaycee C.
09/09/2020 12:00:00 SA
I'll keep it simple here. Absolutely beautiful gate, they hand make their own handles (so i've been told) so it was easy to make the handles match the front door.

As far as price. eh, it's not cheap, but it came in less than i was expecting and i also had them doing more work by moving my existing gate to the other side of the house.

Workers. Wonderful people, explaining everything to me, showing me how to adjust the auto close springs.

Now the down side. I had to call to find out about delays instead of them notifying me
Also, notice i said call them? HA If you can ever get them to answer a phone you better go buy a lottery ticket. They don't answer their phone. I had called them more than 15 times in a day before. I spent countless time trying to get them to answer a phone.

Would i use them again? If not for the phone issue, absolutely! Now because of the phone issue i would seriously only give it a 50/50 chance of getting more business from me

Rona L.
Rona L.
9/25/2019
WOW, what a great experience.  Shawn McPeters came out and knew exactly what I wanted.  Today John came and installed my door.  This company is amazing and thank you so much for doing such a beautiful job and having quality product.

David L.
David L.
1/18/2022
The installer, Troy, just left after installing four new gates. He was excellent. We are very happy with both the quality of the gates and the very capable and professional installation.  When Shawn provided a quote for the gates, he was very helpful, and made the design decisions easy, but also quoted an approx. 6-week manufacturing schedule.  We were pleasantly surprised to hear the gates were ready for installation well ahead of schedule.  We got them powder-coated to match the trim on our home and they look great.  Thank You, Sunset Gates!

Blake S.
Blake S.
5/27/2021
Sunset Gates did a great job replacing our gate! Be sure to request to the mechanical lock option & privacy stripes to the gate for extra security/privacy if you're interested in that.

Lee D.
Lee D.
4/30/2020
The gates in my backyard were falling apart and so I called Sunset Gates.  They came super quickly, made awesome gates and installed them in less time than they had estimated.  This company exceeded my expectations and my gates look so good!  Everyone I interacted with from this company was super nice.

Marylin C.
Marylin C.
11/11/2018 12:00:00 SA
I am writing this review because it is well deserved!
We contacted 3 companies through Yelp for bids on new gates.  Sunset gates promptly responded and sent photos and price information.  The second place took a week to respond.  In the meantime we already had a bid from Sunset Gates!  The third company never responded!  All of our questions were answered by Dawn who works in their office.  The decision to hire them was easy!  We paid our deposit and started production.   When the gates were ready we were promptly contacted by Shawn and he set up dates for masonry and gate installation.  
Both installers arrived exactly when they promised which is unheard of with contractors!  The job and attention to detail is excellent and it's a definite upgrade!! We would highly recommend this company.

Ann G.
Ann G.
7/13/2018
Reputable.
They show up when and as promised.
Trustworthy.
They adjusted installed products to our liking.
I will definitely do business with Sunset Gates again if the opportunity arises.
Plus, Dawn, who always answers the phone in my experience, is responsive and a really nice person who cares about your call, email, etc.
The owner, Shawn, came to our house for initial quote. Upstanding guy.

Jon G.
Jon G.
7/13/2020
I hired Sunset Gates to replace the previous homeowners poorly done DIY gate install. Shawn, the owner, came out to quote my project.  He worked with me on how to make my ideas work in the space I have in order to provide a professional quality replacement.

When the crew delivered and installed the new gate, there was a small issue with the fabrication. I called Shawn and he had me rescheduled within a week. Today the crew got the gate panels removed, fixed, and reinstalled within business hours, with no evidence of the problem.

Very satisfied with the service, and the iron fabrication quality is top notch. Would hire them again without hesitation. Thanks, Shawn and crew.

Margaret S.
Margaret S.
11/04/2019 12:00:00 SA
Excuse me, but I was NOT offered a dinner, just a $25 gift card (which may have been for dinner, although the person I spoke with, who, I'm assuming, is you, Shawn, never mentioned what the gift card was for, just the amount.)

In any event, I neither was nor am interested in a peace offering, or, to my mind, a bribe of any sort. I am interested in great service first and foremost.

And I did not need a list of any other so-called reputable companies because I had already received an estimate from another company - one whom I immediately engaged and who came out on the scheduled day, at the scheduled time, and who did an excellent job. And I'd like to pose a rhetorical question to you, Shawn: Why would I want a recommendation from you for *any* company, given what happened? The answer is that I wouldn't, and my recollection is that I declined such a recommendation both because if your company functions in such an abysmal way, so would your recommendations and because I knew I would be calling the aforementioned company immediately after speaking with you.

Yes, I did hang up on you: we were going around in circles and, at that point, you had insulted me by implying the issue was my fault.

You're correct, though, something *DID* slip through your euphemistically named fail-safes: your professionalism and integrity. It was, after all, a woman in your office who set up the appointment. And, as I wrote in my initial review, when I called and mentioned the 1/2-hour in advance call, I was told, 'Yes. that's us.'

If she or any of your other office workers don't know how to set up an appointment properly or err in another fashion, YOU needed to take responsibility for that, not blame me or any other customer - and not try to buy a potential customer off with a peace offering so that they don't leave a review such as mine. And if I am outside of your service area, well, make certain ALL of your employees know what your service area covers so that errors of this sort do not happen again.

You may pride yourselves on excellence and integrity, but anyone can be delusional in his self-assessment.

Finally and to quote you, best wishes.

Amanda C.
Amanda C.
2/16/2021
We are extremely happy with our gate even 6 years later. Our gate is high quality and beautiful. The customer service is excellent and they come out as needed to adjust the gate. I highly recommend this company!!

James M.
James M.
9/27/2019
The short version: Hire Sunset Gates and you will be beyond happy with the gate and service.

The longer version: Sunset Gates did an amazing job with our new side gate! From start to finish, the experience was fantastic and they did everything they promised on time, on budget and with the highest level of professionalism.

We originally met with Kyle and he was beyond patient. He provided us photos, samples of the metal and wood choices and gave us a lot of great tips during the process.  The gate was made even better with his suggestions.

Shawn did the coordination of the installation and when they needed to add privacy straps which delayed the install slightly, he was professional and polite and made sure we were 100% in the know on the process and, most important, made sure we were completely satisfied.

Finally John the one man band did the installation with a smile on his face the entire time. You can tell when someone loves what they do and has refined their craft to the point they can do it in their sleep, and that came across with John. He made sure the gate was put in perfectly and went over all the functions like adjusting the springs and helped with the rekeying.

I will definitely refer Sunset Gates to anyone that is looking for an amazing product and service that goes above and beyond.

Patrick S.
Patrick S.
07/04/2019 12:00:00 SA
I recently had Sunset out to replace my 15 year old sun battered side gate. I cannot remember the last time I have been so satisfied with a home improvement project. The gate is beautiful. The quality and installation were both top notch. My only regret is not having done the upgrade sooner. I've gone out and opened and closed the gate probably 70 times to enjoy the silent and smooth operation. Worth every penny.

Kirk L.
Kirk L.
12/23/2020
We love our gate!!! They did a beautiful job. They removed the old gate and cinder block and then installed our new gate. They even came back to readjust the gate so it closed better. Excellent customer service to go with an excellent product.

Ryan D.
Ryan D.
03/12/2021 12:00:00 SA
There are not enough good things to say about our experience with Sunset Gates. With the guidance from Shawn, we got exactly what we wanted. There was zero pressure and the customer service was above and beyond. From the initial visit to picking out the details to the communication with install of gates and masonry work, we couldn't have been happier. The quality of these gates is by far the best I have ever seen. I am so happy we chose Sunset Gates and will for sure use them for any future projects we have.

Gene B.
Gene B.
6/24/2017
Found these guys in Yelp! And after a horrible initial experience from a previous local gate business was happy with how easy this was. They sent out a gentlemen to give an estimate and make some measurements. Took a few weeks and the fence was in and better than I even expected. They offer a lot of cool upgrades like locking drop rods and blinders to fill in the gaps in the fence so you can see through it as much. Price was reasonable and i think it was money well spent on my home. Would definitely use hear guys again but this gate looks built to last. I attached some before & after pictures.

Susan D.
Susan D.
07/05/2019 12:00:00 SA
Had Sunset gates install a new side gate and a front gate for my courtyard. Both turned out beautifully. Installed during the time frame I gave them. Highly recommend!!

Robert M.
Robert M.
08/11/2020 12:00:00 SA
Residential Gate Replacement: From start to finish Sunset Gates provided excellent service. Each of the staff we interacted with on the phone and at our home was calm, competent, professional, knowledgeable, and a good listener. They answered all of our questions and offered thorough explanation of the process, time frame, materials and features of the gate. When on site they wore masks and observed social distancing protocols. Pricing was competitive and work was completed without interruption.  Our new gate is beautiful!  Sunset Gates is highly recommended!

Peter N.
Peter N.
08/06/2020 12:00:00 SA
These guys did an AMAZING job in spite of COVID and peak season.  Worked with Dawn to schedule and Shawn came out a couple weeks later (they are super busy but worth the wait) and quoted an extremely fair price.  The wait time was 5 weeks for construction and they hit the time within a couple of days.  Installers were in an out in a morning and the gate looks fantastic!  Amazing service and amazing company!

Dina L.
Dina L.
7/27/2017
Sunset Gates just finished our new front and side gates. We are super happy with how great they look! From the quote with Kyle to Dawn the Office Manager and Shawn handling the coordination of everything, the mason and install guys, my husband and I were impressed with the quality of our new gates, the professionalism and communication. You get what you pay for and this project was worth every penny. Although it took a little longer than we thought, Shawn kept us up to date throughout the process. We usually hate dealing with contractors, but you guys are the exception! Thank you!

Zach K.
Zach K.
9/21/2020
They dont offer what I needed to do but WOW was the lady super friendly and helpful over the phone. People like that make you want to use them in the future. Wish I had a project for you guys but rest assured I will call when I do! Thank you for being so pleasant.

TheYelper F.
TheYelper F.
3/30/2019
Super easy, wonderful, up front with the lead time on building the gate. And the actual gate itself came out beautiful. Extremely happy.

Kathy B.
Kathy B.
04/06/2019 12:00:00 SA
We recently moved to a new house and it had a big RV gate plus a side gate that were literally falling apart.    In our previous home, we used another gate company (initials are AG and they are a pretty big local company) to do custom gates and doors, and unfortunately the quality was just ok and the price was a premium.   We actually had to have our gates repaired several times within the first year because they just were not engineered right). I pulled out my invoice from them to compare, and asked Sunset Gates to come out for a quote.   Their prices were several hundred dollars less than what we paid for our prior gates.    I read all the reviews and decided to go for it.   Our gates were installed a few days ago and we were thrilled.   The quality is amazing - comparing to our prior gates, these are constructed better, the handles and locking mechanisms are superior, and for the RV gate, it has the double pins that go into the ground (one for each gate) plus one of the pins also accommodates a padlock in addition to the key lock on the handle.  The metal is super solid and the finish is pristine.   I am so happy we took a chance and would not hesitate to recommend Sunset to anyone.   Also comparing to the other company, here is why I say hands down Sunset is better:   Quality is far superior, time from order to delivery was 4 weeks compared to 16 weeks with our other ones, and of course the price was fantastic.    My next door neighbor got a quote when we did but had not ordered yet, and she was super impressed and will be ordering hers soon.   You will not regret using this company!

Yigal L.
Yigal L.
3/21/2015
I have a rental proerty in Tempe. Both the back RV gate and side gate weren't looking to good and the RV gate was becoming an issue to open.
Good service over the phone, showed me written prices, I like this because its prof that they give everyone the same prices and that they believe that they are priced correctly.  
After a phone quote they went out and made sure that the price was right for the door size.
After that they called me up, did everything over the phone, credit card and appointment time.
After the install I got a call to check it out, which i did an was very pleased with the result.
Sunset Gates made this task easy. Gate looks good. I will definitely recommend them.

Sue C.
Sue C.
06/04/2014 12:00:00 SA
Happy, happy dance. My shabby front and rear fence gates have been replaced with wonderful, beautiful, maintenance-free gates by Sunset Gates. No more scraping the back of my hands on the block wall every time I open my front gate. No more rear gates falling apart and held together with bailing wire.

Over the last several years we had gotten a couple of estimates from other gate companies and always put it off because the cost was always outrageous. Sunset Gates came in with an estimate 30% lower than other gate companies. Shawn, the estimator/sales person, was on time for his appointment. He had already emailed me their brochure so that I could consider my options in advance of the appointment. The installers were on time and did a fabulous job. The gates are very heavy duty and well made.

I highly recommend this gate company.

Daniel F.
Daniel F.
4/22/2019
Quality gate but they charge a premium.   Then they try and nickel and dime on install asking me to do most of the work or charge more for what is included in competitions price.   Do your homework .

Gary S.
Gary S.
9/24/2018
I searched for a company to replace my gates at home and based on the Yelp reviews picked Sunset. The process took a bit longer than I initially hoped however, we were told of how long it would take during the initial quote process. The gates arrived as scheduled and look and perform well. Our old gate, what was left of it, was hauled off to allow us to complete the job.

Amy S.
Amy S.
12/01/2016 12:00:00 SA
We were badly in need of a new gate, so after reading the reviews, I called to get a quote. Kyle called me back within an hour to set up an appointment for the very next day! Their prices are extremely reasonable and the materials used are great quality. He placed the order that afternoon and we just had our new gate installed minutes ago. Kyle and his installers were quick, friendly and very communicative throughout the process. He even gave us a nice little price break for paying cash. We paid half down up front and the remainder after installation. We are so thrilled with our new gate and I will be referring all of my friends and neighbors to these guys! It's businesses like this that restore my faith in contracting companies. A+++++++

Toni M.
Toni M.
01/09/2014 12:00:00 SA
After getting an estimate from another company I called to get one from Sunset Gates. They immediately emailed me information on gates I said I was interested in with the price right by each picture. Then they scheduled a free estimate at my home.

 Shawn took plenty of time to explain each step and the price with different options. When they came to install it I was really impressed with the workmanship of the project. I just love my Sunset Gate.

Oh, and Sunset Gate's estimate came in at 1/2 the price of the other company.
I highly recommend Sunset Gates.

Jack T.
Jack T.
03/09/2019 12:00:00 SA
Installed a new entry gate for my backyard.  Came out for a quick estimate right away.  Then completed the install while I was at work.  Definitely recommend.

Steve G.
Steve G.
2/25/2016
Like others here, I had a great experience with Sunset Gates.

We had three gates (side, alley, and RV) replaced with the Select Series #234. The gates are strong, sturdy, and look amazing. Honestly, the gates looks better than I imaged they would. Everything about them says quality and they've definitely increased the curb appeal of our home.

Shawn (founder & operator) is easy to work with and takes his time to make sure everything goes smoothly from the initial meeting through post-inspection. Without a doubt, he takes pride in his work and goes out of his way to make sure his customers are happy. (Thanks for the great experience Shawn!)

All in all, 10 out of 10! If you're looking for new gates, these are the folks you should contact.

Debi S.
Debi S.
8/13/2016
A few weeks back, Sunset Gates installed an RV gate for us. They were super responsive to all our questions,  concerns, and requests, even making a special trip from Chandler to West Phoenix on the weekend to ease our worries. Gate is beautiful and is exactly what we asked for.  A few weeks later a car drove through the block fence in our backyard.  They responded quickly to our call for help, gave us a quote for our insurance company, and within days had a crew out on a Saturday to restore our wall. AMAZING CUSTOMER SERVICE!
I highly recommend this company.  Fast, reliable, resonably priced, quality work by people that actually care about the customer. Thank you to Sean, Eric, & the entire crew at Sunset Gates!
Allen & Debi Stober

Tonya M.
Tonya M.
4/13/2019
They were extremely helpful, prompt and I love my gates and fences. I would give them 5 stars, but some of their powder coated hardware is rusting, which is disappointing.

K C.
K C.
01/08/2021 12:00:00 SA
Long overdue review. I was thrilled with my Sunset Gates experience. They came out last year and gave me an estimate for two gates. I had to wait a couple of before I could have them installed. When I called back, I was told the prices had gone by 10%. I was very disappointed and mentioned it to the person I spoke to. She asked me to let her check with the estimator. I was very happy they honored the price quoted earlier. They were very busy and there was a wait of 6 weeks to have the gates installed, which was just fine with me. What I really appreciated was the excellent communication and honesty about the time frame. What I appreciated even more was the professionalism and knowledge of the installer. He explained everything he was doing and why. I told him I was having snake proofing done after their work, so he made the gaps as small as possible without impeding the action of the gate. He was safe (masking and social distancing), friendly and efficient. The gates themselves as well as the hardware are high quality and look great. I would highly recommend Sunset Gates!

Sandy L.
Sandy L.
12/30/2015
I can't say enough great things about Sunset Gates! I sent them an inquiry online and they called me right away. Someone came out to my house to measure, show me samples and give me pricing which took less than 20 mins! I ordered the gate and it was delivered and installed within the quoted 4 weeks. The installation was done great, they cleaned up after themselves, took the old gate and I came home to a wonderful new gate! I love it and it makes the curb appeal of my house look nicer.

Thank you Sunset Gates!!!

Jason E.
Jason E.
7/25/2018
I can't speak on price as I didn't do a lot of shopping around, but also felt comfortable not doing so. I forgot the mans name that came out to do the measurements on 7/5 but he was professional and helpful. He said there was a lead time of 1 month but he would see what he could do as I'd just had some new concrete work done and my yard was exposed as there were no gates.

My gates (alley and double swing for the front) were installed this morning and I'm very happy with the outcome. This was a great experience as far as I needed a service, I paid for the service, the business did everything they said that were going to do, and went a above as they delivered much sooner than originally anticipated.

Dmitry B.
Dmitry B.
4/20/2018
This is a fantastic company.  The owner was able to come out a week after I called them for a free consultation.  He was knowledgeable on all city codes when it comes to gates as well as the different styles and options.  This company is friendly, efficient, professional and most importantly delivered on a beautiful gate.  I would highly recommend using them!

Cynthia H.
Cynthia H.
6/29/2019
This company was a pleasure to work with and my gate is gorgeous!  I appreciate the great customer service I received from Shawn.  The gate came in right on schedule and was installed with no problems. My HOA president even emailed me to say she is in love with my gate.  Would definitely recommend Sunset Gates to anyone looking for quality and great customer service.

Kristina P.
Kristina P.
4/20/2018
I would highly recommend!  I was referred by a friend who had this company install gates in their entire townhouse community.  I was encouraged by their Yelp ratings and decided to request a quote.  They were super responsive, took their time making sure they understood what I was looking for, and they even made suggestions on how to design my gate so it would be more cost effective.  They could have easily quoted me something three times the cost but they were clear with me about my options so that I could make a well-informed decision.  The finished product is wonderful!  They did a fantastic install job and I am overjoyed with my new gate.  Thank you Sunset!

Tracie E.
Tracie E.
2/25/2018
Awesome service and we love our new gate!  We will be using them again when we replace our front door.  Sales rep was fantastic and the quality of the product surpassed our expectations... great job

Jim B.
Jim B.
3/29/2017
Sean from Sunset Gates responded quickly to my request for a quote on expanding my RV gate opening and installing a new gate. He is very knowledgeable and professional. Alll the staff who worked on our project were excellent, especially Alex, the block mason. Sunset Gates are a pleasure to deal with.

Cindy V.
Cindy V.
03/03/2017 12:00:00 SA
Just had a wonderful experience with Sunset Gates.  They replaced two gates and were completely professional, not pushy, and even did a little improvement (a better latch) when we realized we hadn't ordered a thumb latch for the front gate.  Both gates are beautiful, solid, and look like they will last forever.

Very happy with this company.  You can't go wrong trusting them to do a great job at a reasonable price.

Doug L.
Doug L.
12/04/2018 12:00:00 SA
It was a pleasure working with Kyle. He was responsive, timely and thorough. Shawn builds an amazing custom gate. The quality is fantastic and the follow up was top notch. We couldn't be happier with our new gates. It's nice to see that locally made high quality craftsmanship still exists!

Ellen S.
Ellen S.
08/03/2018 12:00:00 SA
Outstanding customer service.  I dont have one negative thing to say about my dealings with this company.  They came to my house within days of calling to measure and give me an estimate.  The order went in and toward delivery date I decided to add another gate on.  Again they came out right away, measured and ordered it.  Installation was seamless.  The gates are very sturdy and add such a fresh new look to my home.

Sylvia R.
Sylvia R.
10/29/2017
Amazing customer service! This company took the time and skill needed to save me money! I was given several options regarding what needed to be done. They listened came though in an instant! I can't say enough! These days customer service is dead and gone, Sunset Fence, has restored my faith in reliability and honest workmanship!

Nicole L.
Nicole L.
10/07/2018 12:00:00 SA
They did a beautiful job on my backyard gate. They were very professional and quick. I highly recommend Sunset Gates. You won't be sorry!

Geoffrey C.
Geoffrey C.
8/23/2018
Call Sunset Gates on a Thursday morning to ask for a repair man to come out. Provided my geographical area and was told that it may be possible for someone to come out later that same day. Bliss. Left my contact details with them. No show, however. Called on the following morning and was told that someone would hopefully be out that same day or on the following Monday at the latest; I was also asked to text them my specific address, which I did immediately. Never heard a word back from Sunset. No phone call, no service man arrived. No explanation. No apology. A waste of five days and no gate fixed. Called a competitor; he fixed a firm day and time right then and there on the phone, and, when the day arrived, he showed up on time. Gate now fixed (a week+ later!). Something is amiss here.

Elisabeth L.
Elisabeth L.
6/17/2015
We had a wonderful experience with Sunset Gates and their crew. Thank you to all who reviewed them on Yelp. I totally agree with you, they deserve 5 or more stars because of their superb job.

After talking on the phone to the office I had an idea of the style of gate I wanted and when Shawn came to measure, he also gave me some suggestions.
They have an enormous choice of styles so that I could find the right one for our needs.
I really enjoyed Shawn's professionalism and friendly demeanor. He was on time and was able to quote me a reasonable price right away. The time frame was fair and today the crew installed the beautiful gate which has a very solid lock and looks fantastic on the property.

Everyone who works for Sunset Gates is top notch! Kudos to all the employees.

I am very pleased with the final product  and highly recommend Sunset Gates for any gate need you would have..

Jasmine C.
Jasmine C.
02/01/2018 12:00:00 SA
Found these guys on Yelp and called due to their reviews. They have been so wonderful to work with. From the first time I contacted them, they provided excellent service. Their pricing structure is easy to understand and the ordering process was a breeze (all done via email). Everything they told me they would do got done exactly when they said it would. Everyone was professional throughout the process and my gates are beautiful. Two times I have asked them for adjustments and they sent someone out within a day. I have told everyone I know about them and will continue to. Thanks!

Bg R.
Bg R.
10/19/2017
My side gate was 23 years old, wood was rotting, latch bent, and had always been a poor fit in the space.  I wanted a composite gate to cut down on maintenance and because of its clean look.  I received a recommendation from a friend, but after checking BBB, rejected that business and turned to the internet.  Sunset Gates had outstanding reviews, a perfect record on BBB, and seemed highly recommended, so I called them.  They got back to me promptly, quickly set up an appointment to come to my home, explained the process thoroughly, and helped guide my selection of the perfect gate for me.  They finished my custom gate earlier than originally expected and the install was perfect!  Polite, professional, and they know their business!  I highly recommend Sunset Gates - whether your gate is large, small, wood or composite - they will do an outstanding job for you.

Kristi B.
Kristi B.
03/01/2018 12:00:00 SA
Excellent service!  I had a side gate replaced and from my first contact with Sunset Gates, I was impressed. Everyone was helpful and professional. My gate looks great. The personal touch that the staff adds from the thank you note to the calls was very much appreciated. I got estimates from other companies and went with Sunset because of their level of service and I am very glad I did.

Trease K.
Trease K.
11/27/2017
I contacted Sunset Gates, made a quote appointment.  They arrived as scheduled and was very professional.  Their prices were very competitive.  Measurements were taken that day, we were given a 4-6 week turnaround time.  Add the end of the third week we received a call and scheduled the installation date for the next week.  They arrived as scheduled and we could not have ask for any better service.  From the beginning to the competition of our gates everyone was top notch.  Great job!!!

D M.
D M.
12/24/2014
I read these reviews and sometimes I think they were written by friends or employees or family members of the company owner. I want to make it perfectly clear. I am none of those.

Two of my friends had gates installed by Sunset Gates so I called them and asked for a quote. Here is just one of the differences between Sunset and some of the other gate guys. They have a flyer showing the different styles of gates they manufacture and the flyer has a firm quote for each gate. I chose an upgrade from the least expensive gate and figured it would be a bit over a thousand dollars. Nope! Shawn told me that since my gate was two feet shorter than the gate pictured it would be several hundred dollars less. Ok! I'm not going to argue!

Two weeks go by and Shawn gives me a call. Your gates are ready Their very friendly and polite crew show up to install my two gates and repair a third. UH OH! There was a problem. One of the gates did not fit correctly. I did not have to even mention there was a problem. They took the gate back to their shop, fixed it and installed it and it works perfectly.

Give them a call Shawn is probably the easiest guy to along with that I have had the pleasure of doing business with.

Check out Sunset. They are licensed, bonded and they do the job right.

Michelle F.
Michelle F.
9/20/2017
We wanted a small courtyard gate, but when we asked around for fence/gate company recommendations, we came up empty, so we turned to Yelp & Angie's List.  We found a couple of potential companies with good reviews, emailed each of them a picture of what we were wanting & the measurements of the opening.  Within 24 hours, we heard back from Shawn @ Sunset Gates with the anticipated cost, broken down by each component, including the install, so we knew what we were getting into.  We decided to move forward, they came out to measure, and, while we had to wait a little bit longer than expected, we were thrilled with the result now that our new gate is installed.  We're very grateful to the other Yelpers who recommended this place!

Sean D.
Sean D.
10/23/2015
Sunset Gates has been extremely pleasant to work with.  Very up front with cost, detailed plans, and expected time frame for installation.

The two that were sent out to install the gate were extremely polite and professional.  The quality of the gate and installation were fantastic.

Michael B.
Michael B.
11/18/2013
When it comes to quality construction and top notch customer service look no further!  It was really refreshing to find an owner that is passionate about his company and who really cares about his customers.  Sunset Gates installed an RV gate (weather proof, composite material) for us and a side yard gate to keep the dogs and kids out of the pool. Both gates have withstood the test of time and still look great after a number of years.  I welcomed the opportunity to recommend Sunset Gates to my neighbors and they have shared the same feedback after working with Shawn at Sunset Gates.  Like I said, if you are looking for a dependable, prompt, and friendly company...Sunset Gates is the best in the valley!

Barbara L.
Barbara L.
5/26/2017
These guys are awesome! We bought/had built our house a little over a year ago. We had an eight foot gate put in but didn't think about the fact the builder would cut that opening by about 4. We need to put our utility trailer behind the gate but of course it won't fit. This is on top of the fact that the gate was very poorly built and the slats were coming loose all the time. So we called Sunset Gates who came immediately to give us a quote. The gate looks awesome and is very solidly built. They worked with us to make sure the opening would allow the trailer to be put behind the gate. The only problem was how long it took to build the gate. They are so good and have so many new customers that it takes 4 weeks to get it built. But the VERY next business day they were out here and had the gate installed quickly. Highly recommend them.

Scott D.
Scott D.
10/06/2013 12:00:00 SA
While they may do good work this business does not feel it is necessary to keep scheduled appointments or to call to cancel or reschedule. This company obviously does not want or need your business so you may as well look elsewhere.

When I posted this I emailed Sunset Gates and told them of my disappointment in them not keeping their appointment or even calling. I had a response almost instantly from them in the form of a phone call explaining that their had been a scheduling mix up. What they did next (no need to go into details) then showed me that they made an honest mistake. I decided to give them another chance and was glad that I did. The finished gate and the widening of the wall to accompany the wider gate turned out better than I had expected it too and on top of everything else they finished it a week ahead of schedule.

Everyone makes an honest mistake from time to time but when these guys do it they more than make up for it. With customer service like this, and the top quality product they produce, Sunset Gates is the only place to look too for all of your gate needs.

Jason K.
Jason K.
04/11/2018 12:00:00 SA
We've worked with our share of contractors, subs and skills while completely renovating our 50s rancher inside and out, these guys were top notch. Our sales person, Sean, was personable, friendly and knowledgeable. After meeting with Sean we were 100% sure we were in good hands. From there we worked with Dawn to complete our order. From order to installation it was a little over 3 weeks, which was within the timeframe Sean first communicated. With a city inspection pending, both Sean and Dawn pulled all the strings they could to get our gates installed for inspection.  Our installer, John, upheld the Sunset Gate standard. He arrived on time, communicated with us throughout the install and went the extra mile to cut out a few pieces of rebar the pool company left exposed. We love our new gates and have received several compliments, but most importantly - the level of service was outstanding.  Don't hesitate, use Sunset Gates.

Nick G.
Nick G.
06/10/2016 12:00:00 SA
These guys do top notch work. I had 4 total quotes for new RV gates and Sunset was the only one to take their time measuring, showing samples and explaining what the entire procedure entailed. I'm thrilled to have beautiful new gates , especially since I use the RV side every day. I will definitely be contacting them for our future home and referring them to anyone who is in need of new gates!

Happy Mom t.
Happy Mom t.
5/25/2016
We were thrilled from start to finish with Sunset Gates! Everyone was extremely helpful including John and Justin who installed the gate. The price was reasonable and they helped to get us in quickly! The gate looks great and we would use them again.

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