About 6 months ago we had our 30 year old bathroom remodled by this company. I was so impressed I have told several of my friends about them. First off, I am not a designer of any kind and not at all current on the newest trends in decorating. The owner of the company told me to go to a few differnt wholesale places to look at tile, sinks, faucets, mirrors, medicine cabinets etc.He met me at one of the places to get the sinks, tiles and faucets. I am on the frugel side and he understood. I was attempting to do a tile design for the bathtub area, I had selected mostly things form the clearance area. Long story short, he helped me pick the tiles, some of the clearance tiles I picked didn't have enough tiles. So he showed me some others that were not that much more and it turned out better than I expected. I am a person that uses coupons and always tries to stretch my dollars as far as I can. I had picked out a standard sink and faucet-of course I went for the lowest price. He was pretty straight forward when he said, That style is way out of date and it doesn't really go with the style you said you want. He showed me some on top if the counter sinks, that were actually a good bit more money and the faucet I picked didn't work with the counter top sink. As I was looking at the displays, I knew he was right. I had been looking at Home Depot and Lowe's for a few years to get an idea what I wanted. I didn't see the cabinets or medicine cabinet anywhere else. He ordered the stuff from Lowe's for me. So now we had all the stuff to start the work. Each day they arrived on time, I work from home, so I got to see how the whole thing went. THe leader guy, Brian was very picky, which I think was a good thing. One day, Brian arrived a bit before 7 am and stayed outside, at 7 he came in and started working alone. About 10 minutes later another worker came, I could kind of overhear their conversation, Brian was very clear, but not mean, when telling the guy, it's not okay to be late, we made a promise to start at 7 that means get here before 7, start working at 7. The worker said something about his daughter and Brian just said, call me and tell me so I know. I was very impressed with the level of professional service and the care they took to make my bathroom look so great! I am so proud of our new bathroom, everyone compliments the sinks and the amazing tile design. This bathroom would look great in a model home. They did the job in exactly the time frame they said. The only negative, is one of the workers got some stuff on the carpet in the hallway, they did have the whole area covered in plastic, so I'm not sure how that happened. He tried his best to clean it, we need new carpet anyway and I can't even see it now. I wasn't that mad, because he showed it to me and aplogized and it's old shag.