Modern Group

This is a general contracting firm. I had not used them before, but I have known Jeff Rassmusson for 15 years and he has done various elements of remodel for me in 4 previous homes in Scottsdale. Jeff now works at Modern Group.

The particular job that he oversaw involved installation of hardwood floors, drywall, removal and installation of master bath cabinets, tile work, repair and painting. He is a hands on overseer. I am impressed with not just the quality but the pricing on what I received. I would certainly recommend Jeff and his firm along with all the trades that they use to execute a plan.

We purchased the Western Window Systems' 620 serious sliding window from Modern Group.  We are not happy by how the windows were installed.  First, one of the window's measurement was done not accurately, which resulted in very difficult sliding.  Second, there was leaking from the windows.  We tested the windows by spraying the exterior wall with a garden hose to simulate rain from the monsoon season.  Water dripped rapidly from second level to first level from the window on the second level.  One corner of the window on the first level also experienced leaks which resulted in the wooden frame getting wet.  The crews that came for window installation were not professional.  They left trash and many screws behind onsite and did not clean up.  They opened the tarp which was covering the window installation site to gain access for their job and did not recover the tarp to its original condition nor did they communicate with us regarding the proper handling of the tarp.  Overall, very unsatisfactory experience with Modern Group!

We were looking forward to using the Windsor window products in a reno project. If the quality and service were there we were going to give them first opportunity at the new home and shop project in the Foothills. The response to my call was good and he 'seemed' quite accommodating. When it came time to get them our cashiers cheque for the required deposit, the salesman became quite the wise ass! We've been in business ourselves for a number of years and I don't recall anyone speaking to me like that before! The cheque went right back into our account. A shame really.